Jenn-Air JEC0530ADB, JEC0536ADBS, JEC0530ADBW, JEC0536ADB, JEC0530ADBS Service

...

Service

This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures performed by an unqualified person.

Fully Electronic Radiant Cooktops

This Base Manual covers general information

Refer to individual Technical Sheet

for information on specific models

This manual includes, but is

not limited to the following:

JEC0530ADB/S/W

JEC0536ADB/S/W

16023537

October 2004

Important Information

Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBILITY TO

REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.

Important Notices for Servicers and Consumers

To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock.

To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this product. For further assistance, please contact:

WARNING

Customer Service Support Center

CAIR Center

Web Site Telephone Number

WWW.JENNAIR.COM ............................................. 1-800-536-6247

CAIR Center in Canada ........................................... 1-800-688-2002

Recognize Safety Symbols, Words, and Labels

DANGER!

DANGER—Immediate hazards which WILL result in severe personal injury or death.

WARNING!

WARNING—Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION!

CAUTION—Hazards or unsafe practices which COULD result in minor personal injury, product or property

damage.

Table of Contents

Important Information .................................................. 2

Safety Information ....................................................... 4

Safety Practices for Servicer .................................. 5

Servicing ................................................................ 5

Before Installing ..................................................... 5

Receiving Cooktop ................................................. 5

Unpacking .............................................................. 5

Electrical Requirements ......................................... 5

Extension Cords .................................................... 5

Electrical Connection ............................................. 5

Surface Cooking Units ........................................... 6

Precautions ............................................................ 6

Product Safety Devices .......................................... 6

General Information

Model Identification Rating Label and

Ordering Replacement Parts ............................... 7

Cooking Nomenclature ........................................... 7

Specifications ........................................................ 8

Placement of the Cooktop ...................................... 8

Location of Model Number ...................................... 8

Model Identification ................................................ 8

Service ................................................................... 8

Parts and Accessories ........................................... 8

Extended Service Plan ........................................... 8

Grounding .............................................................. 8

Cooktop Description ............................................... 9

Troubleshooting Procedures

Electronic Touch Control Troubleshooting ............ 10

Component Troubleshooting ................................. 11

Testing Procedures

Component Testing .............................................. 13

Disassembly Procedures

Main Top Removal ................................................. 15

Element Replacement ........................................... 15

Sensor Replacement ............................................. 15

Limiter Replacement (Dual Element Only) ............. 15

Limiter Replacement (Triple Element Only) ........... 15

Hi-Limit Switch Replacement ................................. 15

Cooling Fan Replacement ...................................... 15

Cooktop Disassembly ............................................ 16

Appendix A

Installation Instructions ..................................... A–2

Appendix B

Use and Care .................................................... B–2

Cleaning Procedures .......................................... B–6

Safety Information

As with all appliances, there are certain rules to follow for safe operation. Verify everyone who operates the cooktop is familiar with the operations and with these precautions.

Use appliance only for its intended purpose as described. Pay close attention to the safety sections of this manual.

Recognize the safety section by looking for the following symbol or the word safety.

WARNING

To avoid risk of electrical shock, property damage, personal injury or death; verify wiring is correct, if components were replaced. Verify proper and complete operation of unit after servicing.

Recognize this symbol as a safety precaution.

WARNI NG

If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

There can be a risk of injury or electrical shock while performing services or repairs. Injury or electrical shock can be serious or even fatal. Consequently, extreme caution should be taken when performing voltage checks on individual components of a product. The electrical power supply should ALWAYS be disconnected when servicing a product.

This appliance must be properly grounded. Never plug in or direct-wire an appliance unless it is properly grounded and in accordance with all local and national codes. See "Installation Instructions" that accompany the product for the appropriate grounding procedures.

GROUND PATH SPECIFICATIONS:

Ground Path Resistance: 0.1 ohms maximum Insulation Resistance: 250k ohms minimum

This appliance contains or produces a chemical or chemicals which are known to the state of California to cause cancer, birth defects or other reproductive harm. To reduce the risk, make sure this appliance is installed, operated, and maintained according to the instructions in this manual.

Due to the nature of cooking, fires can occur as a result of overcooking or excessive grease. Although a fire is unlikely, if one occurs proceed as follows:

Cooktop Fires

1. Do not turn on any ventilation system above the cooktop.

2. Turn all controls to the OFF position.

3. As an added precaution turn off the electricity at the main circuit breaker or fuse box.

4. Cover the food or grease to smother the fire out.

If smoke or fire persist call the local fire department.

To avoid the risk of property damage or personal injury do not obstruct the flow of combustion or ventilation air.

To avoid the risk of electrical shock, serious personal injury or death: Make sure your cooktop has been properly grounded and always disconnect the electrical supply before servicing the unit.

Safety Information

Safety Practices for Servicer

Safe and satisfactory operation of electric cooktops depend upon its design and proper installation.

Servicing

Listed below are some general precautions and safety practices which should be followed in order to protect the service technician and consumer during service and after service has been completed.

1. Check range when service is complete—After servicing, make visual checks on electrical connection. Inform consumer of the condition of range before leaving.

2. Adhere to all local regulations and codes when

performing service.

Before Installing

Installing the electric cooktop in compliance with local electrical building codes results in proper operation and consumer satisfaction with the cooktop.

Receiving Cooktop

Inspect cooktop thoroughly at time of delivery. Immediately report any visible damage to carrier. Damage not discovered until after accepting delivery can still be claimed by using a concealed damage report form, available from the carrier's agent.

All shipments, i.e., complete cooktop or parts, are shipped at the buyer's risk. Maytag's responsibility ends when the consignment is accepted by the carrier in "good order." Maytag supports damage claims by supplying invoices, bills of laden, and other documentation as needed. Providing this assistance, however, does not imply any responsibility for settling claims. Do not deduct claims for loss or damage from the invoice and do not withhold payment pending adjustment of claims. Do not return any units or parts for credit without written consent.

Unpacking

• Open the carton and slide cooktop out of packing.

• Remove all literature packed with the cooktop and place cooktop onto a protective flat surface.

• Avoid countertop damage by NOT sliding cooktop across the countertop.

WARNI NG

Do not store items of interest to children in cabinets above cooktop. Children may climb on cooktop to reach these items and become seriously injured.

Electrical Requirements

220-volt, 60 Hertz, 40 amp, individual circuit which is properly grounded, polarized and protected by a circuit breaker or fuse.

Extension Cord

Due to possible pinching during installation, extension cords should not be used on products.

Electrical Connections

The wall receptacle must be placed within easy reach of the power cord.

WARNI NG

To avoid risk of electrical shock or property damage, do not cut or remove the third (ground) prong from the power cord

K.W. Rating

on Serial Plate

0 – 4.8 20 12

4.9 – 6.9 30 10

7.0 – 9.9 40 8

10.0 – 11.9 50 8

12.0 – 14.9 60 6

Circuit Protection

in Amperes

Wire Size

(AWG)

Safety Information

Surface Cooking Units

1. Use Proper Pan Size—This appliance is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

2. Never Leave Surface Units Unattended—Boilover causes smoking and greasy spillovers that may ignite.

3. Glazed Cooking Utensils—Do not use glass, ceramic, earthware, or other glazed utensils. They can damage smoothtop and can break due to sudden change in temperature.

4. Utensil Handles Should be Turned Inward and Not Extend Over Adjacent Surface Units—To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.

Precautions

• Do not cook food directly on range top surface, always use cookware.

• Do not mix household cleaning products. Chemical mixtures may interact with hazardous results.

• Do not put plastic items on warm cooking areas.

• Do not slide rough objects across range top surface.

• Do not leave fat heating unless you remain nearby. Fat can ignite if overheated by spilling onto hot surfaces.

• Do not allow pots to boil dry as this can cause damage to cooking surface and pan.

• Do not use range top surface as a cutting board.

Product Safety Devices

Safety devices and features have been engineered into the product to protect consumer and servicer. Safety devices must never be removed, bypassed, or altered in such a manner as to defeat the purpose for which they were intended.

General Information

This manual provides basic instructions and suggestions for handling, installing and servicing electric cooktops.

The directions, information, and warnings in this manual are developed from experience with, and careful testing of the product. If the unit is installed according to this manual, it will operate properly and will require minimal servicing. A unit in proper operating order ensures the consumer all the benefits provided by electric cooking.

Model Identification Rating Label and Ordering Replacement Parts

Model numbers are recorded on the rating label. Rating label is located on the bottom of the burner box. Before ordering parts, write down the correct model and serial number from rating label. This avoids incorrect shipments and delays. Please refer to parts reference material when ordering replacement parts.

This manual contains information needed by authorized service technicians to install and service electric cooktops. There may be, however, some parts which need further explanation. Refer to the Technical Sheets or toll-free technical support line to recieve technical assistance from authorized service technicians.

Cooking Nomenclature

J E C 0 5 3 6 A D W

Brand

A Amana C Magic Chief D Dixie Narco G Graffer & Sattler H Hardwick

J Jenn-Air M Maytag N Norge U Universal

Y Cros ley

Fuel

B Butane D Dual Fuel

E/J Electric

G Gas L Liquid Propane M Microwave P Standing Pilot X No Fuel

W Warming Drawer

Product Type

A Accessory/Cartridge

C Cookt op/Counte rtop

D Downdraf t Cooktop &

Warming Drawer E Eyelevel Range G Grill

Range (20")

M Range (36")

P Drop In R Range, Free- Standing (30") S Slide-In (30") T Range Hood V ORT

W Wall Oven

Y RV Range Z RV Top

Feature Content

1000-399 9 Brands 4000-699 9 Maytag / Amana 7000-999 9 Jenn-Air

A UL/AG A C CSA/CGA/C UL

D Dual Listed G 220-240 V / 50-60 Hz M Military Model P PSB Approved

X Export 120 V / 60 Hz

Production Code

This identifies which version of production the unit is.

A Almond on Almond B Black C Brushed Chrome F Frost White H Traditional White L Traditional Almond N Natural Bisque P Prostyle Q Monochromatic Bisque S Stainless T Tradition Bisque

W White on White

Crescent Cooktops F Sandstone G Jade Green

M Plum

N Teton Gray R Gray Granit e U Lapis

Listing

(Singapore)

Color

General Information

Specifications

Refer to individual Technical Sheet for specification information.

Placement of the Cooktop

This cooktop must be placed in the kitchen or comparable room. All safety guidelines must be followed (see Chapter 2) and free air flow around the cooktop is essential.

Location of Model Number

To request service information or replacement parts, the service center will require the complete model, serial, and manufacturing number of your electric cooktop. The number can be found under the unit. Lift up the unit to view the data.

Model Identification

Complete enclosed registration card and promptly return. If registration card is missing:

• For Jenn-Air product call 1-800-536-6247 or visit the Web Site at www.jennair.com

• For product in Canada call 1-800-688-2002 or visit the Web Site at www.jennair.com

When contacting provide product information located on rating plate. Record the following:

Model Number: ___________________

Manufacturing Number: ___________________

Serial or S/N Number: ___________________

Date of purchase: ___________________

Dealer’s name and address: ___________________

Extended Service Plan

We offer long-term service protection for the cooktop.

• Dependability Plus specially designed to supplement Jenn-Air’s strong warranty. This plan covers parts, labor, and travel charges. Call 1-800-925-2020 for information.

Extended Service Plan is

Grounding Instructions

This appliance must be grounded. If an electrical short circuit occurs, grounding reduces the risk of electric shock by providing an escape wire for the electric current. Put the plug into an outlet that is properly installed and grounded.

WARNING

To avoid risk of electric shock, personal injury or death, use grounding plug properly.

Ask a qualified electrician if you do not understand the grounding instructions or if you wonder whether the appliance is properly grounded.

Keep the electrical power cord dry and do not pinch or crush it in any way.

Service

Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized servicer:

• For Jenn-Air product call 1-800-536-6247 or visit the Web Site at www.jennair.com

• For product in Canada call 1-800-688-2002 or visit the Web Site at www.jennair.com

Warranty service must be performed by an authorized servicer. We also recommend contacting an authorized servicer, if service is required after warranty expires.

Parts and Accessories

Purchase replacement parts and accessories over the phone. To order accessories for your product call:

• For Jenn-Air product call 1-800-536-6247or visit the Web Site at www.jennair.com

• For product in Canada call 1-800-688-2002 or visit the Web Site at www.jennair.com

+ 18 hidden pages

Jenn-Air JEC0530ADB, JEC0536ADBS, JEC0530ADBW, JEC0536ADB, JEC0530ADBS Service

Specifications and Main Features

Frequently Asked Questions

User Manual