This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
Pride and workmanship go into every product to provide our customers with quality products. It is possible, however,
that during its lifetime a product may require service. Products should be serviced only by a qualified service
technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools,
parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBILITY TO
REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.
Important Notices for Servicers and Consumers
!
To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid
electrical shock.
To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this
product. For further assistance, please contact:
If the information in this manual is not followed exactly,
a fire or explosion may result causing property
damage, personal injury or death.
There can be a risk of injury or electrical shock while
performing services or repairs. Injury or electrical
shock can be serious or even fatal. Consequently,
extreme caution should be taken when performing
voltage checks on individual components of a product.
The electrical power supply should ALWAYS be
disconnected when servicing a product.
Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Extinguish any open flame.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by an
authorized installer, service agency or gas supplier.
This appliance must be properly grounded. Never plug
in or direct-wire an appliance unless it is properly
grounded and in accordance with all local and national
codes. See "Installation Instructions" that accompany
the product for the appropriate grounding procedures.
WARNING
!
To avoid risk of electrical shock, property damage,
personal injury or death; verify wiring is correct, if
components were replaced. Verify proper and complete
operation of unit after servicing.
This appliance contains or produces a chemical or
chemicals which are known to the state of California to
cause cancer, birth defects or other reproductive harm.
To reduce the risk from substances in the fuel or from
fuel combustion make sure this appliance is installed,
operated, and maintained according to the instructions
in this manual.
Due to the nature of cooking, fires can occur as a
result of overcooking or excessive grease. Although a
fire is unlikely, if one occurs proceed as follows:
Oven Fires
1. Do not open the oven door.
2. Turn all controls to the OFF position.
3. As an added precaution turn off the electricity at
the main circuit breaker or fuse box and the gas
at the main supply valve.
4. Allow the food or grease to burn itself out in the
oven.
If smoke or fire persist call the local fire department.
To avoid risk of property damage or personal injury do
not obstruct the flow of combustion or ventilation air to
the oven.
To avoid risk of electrical shock, serious personal
injury or death: Verify the oven has been properly
grounded and always disconnect the electrical supply
before servicing this unit.
NOTE: The maximum gas supply pressure for these
models must not exceed 14 inches W.C.P.
Safety Practices for Servicer
Safe and satisfactory operation of dual fuel ranges
depends upon its design and proper installation.
Servicing
Listed below are some general precautions and safety
practices which should be followed in order to protect the
service technician and consumer during service and after
service has been completed.
1. Gas smell—Extinguish any and all open flames and
open windows.
2. Turn gas off—Service range with gas turned off
unless testing requires it.
3. Checking for gas leaks—Never check for leaks with
any kind of open flame. Soap and water solution
should be used for this purpose. Apply solution to
suspected area and watch for air bubbles which
indicates a leak. Correct leaks by tightening fittings,
screws, connections, applying approved compound,
or installing new parts.
4. Using lights—Use a hand flashlight when servicing
ranges or checking for gas leaks. Electric switches
should not be operated where leaks are suspected.
This will avoid creating arcing or sparks which could
ignite the gas. If electric lights are already turned on,
they should not be turned off.
WARNING!
Important Safety Information
5. Do not smoke—Never smoke while servicing gas
ranges, especially when working on piping that
contains or has contained gas.
6. Check range when service is completed—After
servicing, make visual checks on electrical
connection, and check for gas leaks. Inform
consumer of the condition of range before leaving.
7. Adhere to all local regulations and codes when
performing service.
Listed below are some general precautions and safety
practices which should be followed in order to protect the
service technician and consumer during service and after
service has been completed.
1. Check range when service is complete—After
servicing, make visual checks on electrical and gas
connection. Inform consumer of the condition of range
before leaving.
2. Adhere to all local regulations and codes when
performing service.
Connecting Range to Gas
Install manual shut-off valve in gas line for easy
accessibility outside range. Be aware of the location of
the shut-off valve.
Electrical Requirements
120-volt, 60 Hertz, 15 amp, individual circuit which is
properly grounded, polarized and protected by a circuit
breaker or fuse.
Extension Cord
Due to possible pinching during installation, extension
cords should not be used on products.
Extension cords will adversely affect the performance of
spark system.
Receiving Oven
• Installer needs to show consumer location of the range
gas shut-off valve and how to shut it off.
• Authorized servicer must install the range, in
accordance with the Installation Instructions.
Adjustments and service should be performed only by
authorized servicer.
• Plug range into a 120–volt grounded outlet only. Do not
remove round grounding prong from the plug. If in doubt
about grounding of the home electrical system, it is
consumers responsibility and obligation to have an
ungrounded outlet replaced with a properly grounded
three-prong outlet in accordance with the National
Electrical Code. Do not use an extension cord with this
appliance.
• Insure all packing materials are removed from the range
before operating it, to prevent fire or smoke damage
should the packing material ignite.
• Ensure range is correctly adjusted by a qualified
service technician or installer for the type of gas
(Natural or LP). Some ranges can be converted for use
with Natural or LP gas.
• With prolonged use of a range, high floor temperatures
could result. Many floor coverings will not be able to
withstand this kind of use. Never install range over vinyl
tile or linoleum that cannot withstand high
temperatures. Never install range directly over
carpeting.
Using the Oven
• Do not leave children alone or unattended where a
range is hot or in operation. They could be seriously
burned.
• Do not allow anyone to climb, stand or hang on the
door. They could damage the range and cause severe
personal injury.
• Wear proper apparel. Loose fitting or hanging garments
should never be worn when using oven. Flammable
material could ignite if brought in contact with flame or
hot oven surfaces which may cause severe burns.
• Never use range for warming or heating a room. This
may cause burns, injuries, or a fire.
• Do not use water on grease fires.
• Do not let grease or other flammable materials collect
in or around range.
• Do not repair or replace any part of range unless it is
recommended in this manual.
• Use only dry potholders. Moist or damp potholders
used on hot surfaces may result in a burn from steam.
Do not let a potholder touch the flame. Do not use a
towel or a bulky cloth as a potholder.
• Never leave range unattended while cooking. Boilovers
can cause smoking and may ignite.
• Only certain types of glass/ceramic, earthenware, or
other glazed utensils are suitable for oven use.
Unsuitable utensils may break due to sudden
temperature change.
• Use care when opening oven door. Let hot air or steam
escape before removing or replacing food.
• Do not heat unopened food containers in oven.
Buildup of pressure may cause a container to burst and
result in injury.
• Keep range vent ducts unobstructed.
• Place oven racks in desired location while oven is cool.
If a rack must be moved while oven is hot, use a dry
potholder.
• Do not use aluminum foil to line oven bottom or racks.
Aluminum foil can cause a fire and will seriously affect
baking results, and damage to porcelain surfaces.
• Do not touch interior surfaces of oven during or
immediately after use. Do not let clothing or other
flammable materials come in contact with bake or broil
burners.
Important Safety Information
• Other areas of the oven can become hot enough to
cause burns, such as vent openings, window, oven door
and oven racks.
• To avoid steam burns, do not use a wet sponge or cloth
to wipe up spills on hot cooking area.
• Do not store combustible or flammable materials, such
as gasoline or other flammable vapors and liquids near
or in oven.
• Do not clean oven door gasket located on back of the
door. Gasket is necessary to seal the oven and can be
damaged as a result of rubbing or being moved.
• Do not drape towels or any materials on oven door
handles. These items may ignite causing a fire.
Baking, Broiling, and Roasting
• Do not use oven area for storage.
• Stand back from range when opening a hot oven door.
Hot air or steam can cause burns to hands, face, and
eyes.
• Use only glass cookware appropriate for use in electric
ovens.
• Always remove broiler pan from oven when finished
broiling. Grease left in pan can catch fire if oven is used
without removing grease from the broiler pan.
• Make sure broiler pan is placed correctly to reduce any
possibility of grease fires.
• Should a grease fire occur in the broiler pan, turn off
oven, and keep oven door closed until fire burns out.
Precautions
• Do not cook food directly on range top surface, always
use cookware.
• Do not mix household cleaning products. Chemical
mixtures may interact with hazardous results.
• Do not put plastic items on warm cooking areas.
• Do not slide rough objects across range top surface.
• Do not leave fat heating unless you remain nearby. Fat
can ignite if overheated by spilling onto hot surfaces.
• Do not allow pots to boil dry as this can cause damage
to cooking surface and pan.
• Do not use range top surface as a cutting board.
Product Safety Devices
Safety devices and features have been engineered into
the product to protect consumer and servicer. Safety
devices must never be removed, bypassed, or altered in
such a manner as to defeat the purpose for which they
were intended.
Listed below are various safety devices together with the
reason each device is incorporated in the gas ranges.
Pressure RegulatorMaintains proper/steady
gas pressure oven
controls. Regulator must
be set for the type of
gas being used, either
Natural or LP.
After servicing regulator,
make certain it is set
properly before
completing service.
Gas Burner OrificesUniversal orifices are
used on most valves.
They must be adjusted
or set for the type of gas
being used Natural
LP.
After servicing a valve or
orifice verify it is
adjusted properly before
completing service.
Grounded Oven FrameGround prong on power
cord is connected to the
frame, usually a green
lead fastened by a
screw. In addition, any
part or component
capable of conducting
an electric current is
grounded by its
mounting.
If any ground wire,
screw, strap, nut, etc. is
removed for service, or
any reason, it must be
reconnected to its
original position with
original fastener before
the appliance is put into
operation again.
Failure to do so can
create a possible shock
hazard.
This manual provides basic instructions and suggestions
for handling, installing and servicing dual fuel ranges.
The directions, information, and warnings in this manual
are developed from experience with, and careful testing
of the product. If the unit is installed according to this
manual, it will operate properly and will require minimal
servicing. A unit in proper operating order ensures the
consumer all the benefits provided by clean, modern
electric and gas cooking.
Cooking Nomenclature
J D R 8 8 9 5 A A W
Brand
A Amana
C Magic Chef
G Graffer &
Sattler
H Hardwick
J Jenn-Air
M Maytag
N Norge
U Universal
Y Crosley
This manual contains information needed by authorized
service technicians to install and service dual fuel ranges.
There may be, however, some parts which need further
explanation. Refer to the Installation Instructions, Use
and Care, Technical Sheets or the toll-free technical
support line.
Color
A Almond on Almond
B Black
C Brushed Chrome
H Traditional White
L Traditional Almond
P Prostyle
Q Monochromatic Bisque
S Stainless
T Traditional Bisque
W White on White
F Frost White (True Color White)
N Natural Bisque (True Color Bisque)
Fuel
B Butane
D Dual Fuel
E/J Electric
G Gas, Natural
L Liquid Propane
M Microwave
P Standing Pilot
X No Fuel
W Warming Drawer
Product Type
A Accessory/Cartridge
C Cooktop Updraft/Countertop
D Downdraft Cooktop or Warming Drawer
E Eyelevel Range
G Grill
L Range (20")
M Range (36")
P Drop In (24")
Q Wall Oven (27")
R Range, Free-Standing (30")
S Slide-In (30")
T Range Hood
V OTR
W Wall Oven
Y RV Range
Z RV Top
Listing
A UL/AGA
C CSA/CGA/CUL
D Dual Listed
G 220-240 V / 50-60 Hz
M Military Model
P PSB Approved
(Singapore)
X Export 120 V / 60 Hz
Production Code
This identifies the
production version.
Feature Content
1000-3999 Brands
4000-6999 Maytag/Amana
7000-9999 Jenn Air
Refer to individual Technical Sheet for specification
information.
Placement of the Oven
This freestanding range must be placed in the kitchen or
comparable room. All safety guidelines must be followed
(see Chapter 2) and free air flow around the range is
essential.
Do Not Block Air Vents
All air vents must be kept clear during cooking. If air
vents are covered during operation, the oven may
overheat. If this occurs, a sensitive, thermal safety device
automatically removes power to the oven, rendering the
oven inoperable. The oven will remain in this state until it
has sufficiently cooled.
Location of Model Number
To request service information or replacement parts, the
service center will require the complete model, serial, and
manufacturing number of your freestanding range. The
number can be found on a metal tag located on the back
of the control panel. Reach behind the top left corner of
the control panel and rotate the tags up to view the data.
Location of Model
and Serial Number
Service
Keep a copy of sales receipt for future reference or in
case warranty service is required. To locate an authorized
servicer:
• For Jenn-Air product call 1-800-688-1100 or visit the
Web Site at www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Site at www.jennair.com
Warranty service must be performed by an authorized
servicer. We also recommend contacting an authorized
servicer, if service is required after warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the
phone. To order accessories for your product call:
• For Jenn-Air product call 1-800-688-1100 or visit the
Web Site at www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Site at www.jennair.com
Extended Service Plan
We offer long-term service protection for this new oven.
• Dependability PlusSM Extended Service Plan is
specially designed to supplement Jenn-Air’s strong
warranty. This plan covers parts, labor, and travel
charges.
Call 1-800-925-2020 for information.
Keep
UP PER OV EN
War m
Broil
ToastBakeClean
Broil
Bake
DryingClean
Clean
Clean
Convect
Keep
Convect
Proofing
Roast
War m
Bake
TIMER
TIMER
1
LOWER OV EN
Upper
32
1
Cancel
Oven
56
4
Light
Oven
79
8
Light
Lower
Auto se tFavorite
0
Cancel
Cook &
Delay
Clock
Hol d
2
Model Identification
Complete enclosed registration card and promptly return.
If registration card is missing:
• For Jenn-Air product call 1-800-688-1100 or visit the
Web Site at www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Site at www.jennair.com
When contacting provide product information located on
rating plate. Record the following:
Model Number:___________________
Manufacturing Number:___________________
Serial or S/N Number:___________________
Date of purchase:___________________
Dealer’s name and address:___________________
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
!
• Verify proper grounding before checking for trouble.
• Be careful of the high voltage circuit.
• Discharge the high voltage capacitor.
• When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from
these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading
or damage to your meter.
• Do not touch any part of the circuit on the printed circuit board, since static electric discharge may damage the
control panel. Always touch yourself to ground while working on this panel to discharge any static charge built
up on your body.
WARNING
CAUTION
Control Systems Troubleshooting
Description of Error Codes
The Diagnostic Code Display Mode allows viewing of the error diagnostic codes.
Each error code consists of four digits. The following table describes the function of each digit.
Digit Description
Primary System: 1 – Local to the control circuit board
1st
2nd
3rd Secondary System: Sequential numbering
4th
3 – Sensor or meat probe
4 – Control input
9 – Door lock
Measurable: d – Diagnostic: measurable parameter
c – Control related, replace control
Oven Cavity: 1 – Upper oven (or single cavity oven)
2 – Lower oven
c – Control specific
Diagnostic Code Display Mode may be activated by pressing and holding the
power-up. Diagnostic Code Display Mode may be entered only when applying power to the control.
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
1c8c Cooking program error Cook or clean programmed 3 tries
1d11
1d12
1d21
1d22
Runaway temp (650°F), door unlocked
Runaway temp (650°F), door unlocked
Runaway temp (950°F), door locked
Runaway temp (950°F), door locked
3d11 Sensor open Cook or clean active 20 seconds
3d12 Sensor open Cook or clean active 20 seconds
3d21 Sensor shorted Cook or clean active 20 seconds
3d22 Sensor shorted Cook or clean active 20 seconds
4d11 Door switch position failure Clean or keyboard Lockout active 1 minute
4d12 Door switch position failure Clean or keyboard Lockout active 1 minute
4d21 No reverse airflow fan rotation (no/low RPM) Clean or Cook programmed 1 minute
4d31 Reverse airflow fan state (on when should be off) Suppose to be OFF 1 minute
4d51 Door switch circuit failure Convect, Clean or Keyboard Lockout programmed 1 minute
4d52 Door switch circuit failure Convect, Clean or Keyboard Lockout programmed 1 minute
9d11 Latch will not lock Latch should be locked
9d12 Latch will not lock Latch should be locked
9d21 Latch will not unlock Latch should be unlocked
9d22 Latch will not unlock Latch should be unlocked
9d31 Latch state unknown, both locked and unlocked Latch should be locked or when lock attempted
9d32 Latch state unknown, both locked and unlocked Latch should be locked or when lock attempted
Diagnostic Code Handling
Code Measurable What is Displayed Action Taken By Control
1c1c Keypress Nothing
1c2c Keyboard loop improper value Nothing
1c31
1c32
1c6c No response from EEPROM Nothing
1c7c Calibration value out of range “CAL” in the time digits
1c8c CRC invalid Nothing Cancels active cook function
1d11 Sensor resistance > 2237 Ω BAKE flashes
1d12 Sensor resistance > 2237 Ω BAKE flashes
1d21 Sensor resistance > 2787 Ω BAKE flashes
1d22 Sensor resistance > 2787 Ω BAKE flashes
3d11 Sensor resistance > Infinite Ω BAKE flashes
3d12 Sensor resistance > Infinite Ω BAKE flashes
3d21 Sensor resistance > 0 Ω BAKE flashes
3d22 Sensor resistance > 0 Ω BAKE flashes
4d11 Door switch not closed when door is locked
4d12 Door switch not closed when door is locked
4d21 No reverse airflow fan rotation (no/low RPM) Nothing Disables all cook function for cavity
4d31 Reverse airflow fan state (on when should be off) Nothing No action
4d51 Door switch not open or closed Nothing
4d52 Door switch not open or closed Nothing
9d11 Lock switch not closed
9d12 Lock switch not closed
9d21 Unlock switch not closed
9d22 Unlock switch not closed
9d31 Latch both locked and unlocked
9d32 Latch both locked and unlocked
Cancel key improper value
Cancel key improper value
BAKE flashes 3 Disables all outputs for cavity 1
BAKE flashes 3 Disables all outputs for cavity 1
Nothing Disables Clean and Lockout functions
Nothing Disables Clean and Lockout functions
See Note
See Note
See Note
See Note
See Note
See Note
Disables audible for affected key depression
Disables all outputs
Disables lights and timers
Disables audible for key depression
Disables all outputs 1
Disables lights and timers
Disables all outputs
Completely disables oven
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
3
Disables all cook function for cavity
Disables Convect, Clean, and Lockout functions
Turn off light and disable light from door switch
Disables Convect, Clean, and Lockout functions
Turn off light and disable light from door switch
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
NOTES:
1
“Action Taken” applies as long as the condition exists. If the condition goes away, the control recovers.
2
If there is a cook function or timer active, the function continues. The user cannot edit the function, and [Cancel] will cancel the cook
mode.
3
Flash rate: 0.2 seconds on, 0.1 second off. Pressing any key will clear the display until the fault clears and is re-triggered.
4
“Action Taken” applies until there is a POR (Power On Reset [“hard reset”]).
5
If the control believes the door is locked, it will attempt to unlock it when the function cancels and the cavity temperature cools.
6
Special conditions for latch faults (9dxx):
• A known good unlock position is defined as when the unlock switch reads closed and lock switch reads open.
• A known good lock position is defined as when the unlock switch reads open and lock switch reads closed.
• A faulted switch means the switch input is reading an invalid state, neither open nor closed.
• Once a latch fault occurs, latch movement is disabled until there is a POR. An error tone will sound if a function requiring a
faulted latch is attempted.
• If at POR, the latch is not at a known good unlock position:
• If the latch is at a good lock position, it will attempt to unlock when the RTD (Resistance Temperature Device)
temperature is below 400°F.
• If the latch is not at a good lock position, the control will fault.
• If a latch fault occurs while the RTD is above the lock temperature, the latch will not try to move, but the fault is still logged
to EEPROM after the first stage of detection.
•The Display column for latch faults applies 1) If the latch was moving when the fault occurred; 2) If the latch is already in a
known locked state when the fault occurs.
•LOCK flashes after a fault is detected and until the unlocked position is achieved. The unlock position may be
identified by a successful unlock switch closure, or as the result of timing when the unlock switch is not
functioning properly.
•If the last known good position was unlock (e.g. baking, or idle) and a latch fault occurs, the motor is never moved. The
fault is logged to EEPROM and is not seen by the user.
• Latch fault detection is in two stages. The first stage is to allow the control to recover without moving the latch. After this:
• If the latch was previously at a known good unlock position, the latch will not move and the control will fault.
• If the control was previously in a known good lock position:
• If the RTD is below 400°F, the latch will attempt to recover to it’s proper position (up to three
revolutions). If it cannot, the control will fault and the latch will move to a calculated unlock position.
•If the RTD is at or above 400°F, the control will fault. When the RTD cools to below 400°F, the control
will attempt to recover to a good unlock position (up to three revolution). If it cannot, the control will fault
and the latch will move to a calculated unlock position.
•Note: If the unlock position cannot be found, this may result in a second fault, the first fault occurring
when the latch request was locked, and the second when the latch request is unlocked.
•If the latch is moving when the fault occurs, the control will bypass the first stage of detection and immediately try
to find it’s proper position. If it cannot, the control will fault and the latch will move to a calculated unlock position.
• Affected DLBs (Double Line Breaks) and loads are disabled during detection.
• If the control is in a known good unlock position and the lock switch becomes faulted:
• The control will not fault.
• If a function requiring latch movement is attempted while the lock switch is faulted, the control will sound an error
tone and the function will be disabled.
• If the control is in a known good lock position and the unlock switch becomes faulted:
• The control will not fault.
• After the function is canceled and unlock is attempted, the control will attempt to unlock the latch according to
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
WARNING
Component Troubleshooting
Problem Possible Cause Correction
Part or all of the appliance
does not work
Burners will not ignite; no
spark at top burner.
Burner will not ignite. No
spark to burner ignitors
when burner knob is rotated
to “LITE” position.
No spark or only random
spark at one ignitor.
Unit continues to spark after
knob is turned to OFF
position.
Power Outage..............................................
Improperly set oven controls .......................
Oven door locked ........................................
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
Problem Possible Cause Correction
No Power.....................................................
Oven elements fail to
operate or heat food.
No oven operation in bake or
broil.
Broil element shuts off
shortly after the start of self-
clean operation. Bake and
broil functions operate
normally.
No gas flows to burner.
Ignitor glows red.
Fan motor does not operate.
Improperly set oven controls .......................
No voltage to control....................................
No voltage from control ...............................
Loose wire connection or broken wire .........
Power outage...............................................
Control Error ................................................
Gas pressure too high .................................
Failed gas valve...........................................
Loose wire connection or broken wire .........
No power to fan motor .................................
Failed fan motor or winding/frozen shaft .....
WARNING
• Check to be sure plug is securely
inserted into receptacle.
Check or re-set circuit breaker.
Check or replace fuse.
Check power supply.
• Ensure oven controls have been
properly set.
Ensure oven is not set for a
delayed oven operation.
Upper oven in a toasting
operation. Lower oven will
operate when the toasting
operation finishes.
• Check for 120 VAC at control. If no
voltage check power source.
• Check 120 VAC to ignitor, if no
voltage, replace control.
• Verify all connections are clean
and tight, replace broken wire.
• Verify power is present at unit.
Verify that the circuit breaker is not
tripped.
• Replace household fuse, but do
not fuse capacity.
• See “Control Systems
Troubleshooting.”
• Check ignitor current draw, 3.2 –
3.6 Amps. Replace ignitor, if it fails
test.
• Check for correct gas pressure.
Natural gas pressure should be 4"
WCP and LP gas pressure should
be 10" WCP.
• Check gas valve for continuity.
• Verify all connections are clean
and tight, replace broken wire.
• Check for 120 VAC supplied at fan
motor. If no voltage is present,
check for broken or loose wiring
between fan motor and relay
board. If voltage is present at fan
motor, go to the next step.
• Check motor winding for continuity.
Check for a frozen motor shaft.
Check for broken wiring between
motor and neutral terminal block.
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
Component Testing
Illustration Component Test Procedure Results
5 K btu
9.2 K btu (2)
16 K btu
12 K btu
5 K btu
9.2 K btu (2)
16 K btu
12 K btu
L
AB
B1N
A1
Oven light socket Remove one wire from receptacle
and test resistance of terminals........
Measure voltage at oven light ...........
Autolatch assembly
with switch
Disconnect wires and test for
continuity per wiring diagram.
Refer to Parts Manual for correct
autolatch switch associated with the
correct manufacturing number.
270° valve
Verify gas is supplied.
Adjust set screw for simmer control.
Spark 270° switch
Test for voltage at terminals .............
Disconnect wiring and check for
continuity in LITE position.................
Spark ignition
electrode
Test for resistance of spark lead ......
Test ignitor to chassis.......................
Top surface burner
Verify gas is supplied .......................
Verify burner cap is positioned
correctly.
Spark module 4 + 0 Test for voltage at terminals L and N
Check polarity and ground................
Temperature sensor Measure resistances ........................
Pressure regulator Verify gas pressure (W.C.P.).
If on LP service verify proper gas
supply conversion.
Door plunger switch Remove switch from unit and
measure the following points:
C NO.............................................
Bake element, Upper Disconnect wire leads to element
and measure resistance of terminals
Measure voltage at bake element .....
Bake element, Lower Disconnect wire leads to element
and measure resistance of terminals
Measure voltage at bake element .....
Broil element, Upper Disconnect wire leads to element
and measure resistance of terminals
Measure voltage at broil element......
Indicates continuity with bulb screwed in.
120 VAC, see wiring diagram for terminal
identification.
If no voltage is present at oven light, check
wiring or light switches.
See wiring diagram for schematic layout.
Access assembly by removing left side
panel.
120 VAC
Continuity in LITE position.
Continuity
No continuity from ignitor to chassis.
Check for obstructions in burner ports.
120 VAC
See wiring diagram
Approximately 1100 Ω at room temperature
75°F.
5" Natural
10" LP/propane
Plunger in infinite, Plunger out continuity.
Approximately 31.0 Ω, if not replace.
240 VAC, see wiring diagram for terminal
identification. If no voltage is present at
bake element check wiring.
Approximately 21.3 Ω, if not replace.
240 VAC, see wiring diagram for terminal
identification. If no voltage is present at
bake element check wiring.
Approximately 25.4 Ω, if not replace.
240 VAC, see wiring diagram for terminal
identification. If no voltage is present at
broil element check wiring.
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
Illustration Component Test Procedure Results
Broil element, Lower Disconnect wire leads to element
and measure resistance of terminals
Measure voltage at broil element .....
Oven indicator light
Measure voltage at indicator light. ...If voltage is present and light does not work
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
H2.5 Control Testing
H2.5 Controlled Oven temperature
adjustment
(Upper Oven)
H2.5 Controlled Oven temperature
adjustment
(Lower Oven)
H2.5 Controlled Temperature
display
H2.5 Controlled Clock Display
H2.5 Controlled 24 Hour Clock
H2.5 Controlled Factory Default
H2.5 Controlled Twelve hour off Control automatically cancels/removes
H2.5 Controlled Sabbath Mode
H2.5 Controlled Beeper Volume
H2.5 Controlled Child lock out
H2.5 Controlled Diagnostic Code
Display
Press
Upper Bake
Enter
550
Immediately press and hold
pad for 3 seconds.
Adjust oven from -35° to +35° (-37.2° to
+ 1.6° C) in 5° F (2.7° C) increments by
pressing
adjusting the oven, move temperature 5°
F (2.7° C) each time. W ait 4 seconds for
the data entry timer to expire to accept
the change. Temperature adjustment is
retained even through a power failure.
Press
Enter
Immediately press and hold
pad for 3 seconds.
Adjust oven from -35° to +35° (-37.2° to
+ 1.6° C) in 5° F (2.7° C) increments by
pressing
adjusting the oven, move temperature 5°
F (2.7° C) each time. W ait 4 seconds for
the data entry timer to expire to accept
the change. Temperature adjustment is
retained even through a power failure.
Press and hold
Upper Bake
Press and hold
Clock
Press and hold
Favorite
Press and hold
Upper Keep Warm
any cooking operations/relay drives 12
hours after the last pad touch.
Hold
activate Sabbath mode.
Hold
disable Sabbath mode.
Hold
3 seconds to adjust beeper loudness
level.
Press and hold
& Hold
display where the temperature normally
appears. “LOCK” will display flashing
while door is locking.To reactivate the
control, press and hold
Cook & Hold
Press and hold
Autoset
See “Quick Test Mode.”
Cycle through the codes using the
number pads 1 through 5.
on the digit-pad.
Autoset
Lower Bake
550
on the digit-pad.
Autoset
pads for 3 seconds.
pads for 3 seconds.
Clock
pad for 3 to 5 seconds to
Clock
pad for 3 to 5 seconds to
Upper Cancel
pads for 3 seconds. “OFF” will
pads for 3 seconds.
pad.
pad. To avoid over
pad.
pad. To avoid over
Upper Cancel
pads for 3 seconds.
Upper Cancel
Upper Cancel
Upper Cancel
pads for 3 seconds.
and
Delay
Upper Cancel
pads for 3 seconds.
Cancel
Upper Cancel
Upper Bake
Lower Bake
and
and
and
and
pads for
and
Cook
and
and
While increasing or decreasing oven
temperature, this does not affect selfcleaning temperature.
While increasing or decreasing oven
temperature, this does not affect selfcleaning temperature.
This mode enables the user to indicate
°F or °C on the display.
Allows clock to be toggled On or OFF.
Allows the time on the clock to be
toggled from 12 hour or 24 hour display.
Allows the clock to be reset to factory
settings.
See Sabbath mode to disable.
“SAbbAth” will display for 5 seconds,
then change to “SAb” (displayed in Temp
area).
All pad inputs are disabled except for
CANCEL and CLOCK pads.
This mode disables the normal 12 hour
shutoff to allow operation of the bake
mode for a maximum of 72 hours.
Volume settings are Low, Medium and
High.
This is a safety feature that can be used
to prevent children from accidentally
programming the oven. It disables the
electronic oven control.
Child lockout features must be reset after
a power failure.
The last 5 diagnostic codes will be stored
in the non-volatile memory.
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
WARNING
“Quick Test” Mode for Electronic Range Control
Follow the procedure below to perform the Electronic Range Control (ERC) quick test. Instructions must be entered
within 32 seconds of each other (via the touch pad) or the ERC will exit the quick test.
1. Press and hold the
2. Once the control has entered the “Quick Test” mode, release both pads.
3. Press each of the following pads indicated in the table below.
NOTE:Press the applicable pad once to activate the associated response.
Press the applicable pad a second time to deactivate the associated response.
Display indicates the following:
Pad Response
BAKE................................... Bake DLB and Bake relay activated
BROIL.................................. Broil DLB and Broil relay activated
KEEP WARM ...................... Bake DLB and Broil DLB activated
CONVECT BAKE ................ Convection Fan on low speed
CONVECT ROAST ............. Convection Fan on high speed
CANCEL.............................. Exit Quick Test mode
1........................................... Even segments on
2........................................... Odd segments on
3........................................... Convection Ring activated; Convection Ring DLB activated
4........................................... N/A
5........................................... N/A
6........................................... N/A
7........................................... N/A
8........................................... N/A
9........................................... N/A
AUTOSET ........................... Steps through last 5 diagnostic codes
UPPER CANCEL
and
BROIL
pads for 3 seconds.
Setup Options (0)
displayed the
Control
Function
12 hour shut-off 1 12 HR Energy Saver ON 12 HR Energy Saver OFF
Timer beeps 2 Timer Reminder Beeps for 5 Min. Timer Reminder Beeps for 30 Min.
Cook time beeps 3 Cook Time Reminder Beeps for 30 Min. Cook Time Reminder Beeps for 5 Min.
Control lock 4 Control Unlocked Control Locked
Scroll speed 5 Medium Speed Fast Speed Slow Speed
Volume level 6 6 bars 1 to 8 bars
Temp C/F 7 Degrees F Degrees C
Language 8 English French, Spanish
Default 9 Press AUTO SET for Factory Settings N/A
Display On/Off Clock Clock Display is ON Clock Display is OFF
pad is pressed “Press Desired Pad for Selection” will scroll in the display. When a feature is
AUTO SET
pad is used to toggle the options. Use the chart below to identify the available options.
Pad
Selection
Default Option Additional Options
No Timer Reminder Beeps
No Cook Time Reminder Beeps
Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing,
unless testing requires power and/or gas.
Component Test Procedure Results
Electronic
range control
Engineering
Test Mode
Fault codes
accessed
through
Engineering
Test Mode
Test Mode
Oven
temperature
adjustment
F1−1 –Upper Oven >650°F with door unlocked.............................
F1−2 –Lower Oven >650°F with door unlocked.............................
F1−3 –Upper Oven >950°F with door locked.................................
F1−4 –Lower Oven >950°F with door locked.................................
F1−7 –Membrane switch is not responding...................................
F3−1 –Upper sensor is shorted at (< 100 Ω) or
open at (>5 K Ω) ...............................................................
F3−2 –Lower sensor is shorted at (< 100 Ω) or
open at (>5 K Ω) ...............................................................
Press
BAKE
Enter 100°F using the number pads.
Immediately push and hold
approximately 3 seconds.
This mode can also be entered by pressing the hidden pad
for 3 second located to the left of the lower oven light pad.
F1−L –Temp in ovens are the same for long period .........
F1−N –Internal voltage on control not working .................
F9−1 –Upper lock switch is not correct.............................
F9−2 –Upper unlock switch is not correct.........................
F9−3 –Control does not see upper door lock....................
F9−
F9−5 –Lower unlock switch is not correct.........................
F9−6 – Control does not see lower door lock ...................
EE –Control cannot read E-PROM. Unit will shut down.
This mode must be activated within the first 5 minutes of
power up.
Press BROIL and CANCEL pad for approximately 3 seconds.
If oven temperature is greater than 400°F, the Test Mode
cannot be activated or will abort if active.
Press and hold individual pads for 4 seconds to activate.
Display will have dashes in all segments to indicate the mode is
active.
Push
Enter 550°F using the number pads.
Immediately push and hold
approximately 3 seconds.
To decrease or increase oven temperature. Push
pad until negative or positive numbers appear. Oven can be
adjusted from -35° to +35° (-37.2° to + 1.6° C)
To avoid over adjusting oven move temperature -5° each time.
Push
pad.
BAKE
pad for appropriate oven
4 –Lower lock switch is not correct.............................
BAKE
pad.
BAKE
pad for appropriate oven
AUTO SET
in 5° F (2.7° C).
OVENCANCEL
button.
Check actual upper oven temperature,
if > 650°F check sensor.
Check actual lower oven temperature,
if > 650°F check sensor.
Check actual upper oven temperature,
if > 950°F check sensor.
Check actual lower oven temperature,
if > 950°F check sensor.
Check membrane switch for connection or damage.
Check upper sensor, harness, and connections
Check upper sensor, harness, and connections
Used to view the actual oven temperature for both ovens at all
times, even when an oven function is active.
This mode will also display the current fault code for 5
seconds in the time digits.
Default from factory
Replace control
Replace control
Check membrane connection
Replace control
Check latch wire harness
Check latch wire harness
Check lock wire harness
Check lock wire harness
Verify sensor is operating properly
Replace control
Verify sensor is operating properly
Replace control
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Disconnect power for 60 seconds. If EE reappears, replace ERC
Upper Bake: Energizes upper bake element
Lower Bake: Energizes lower bake element
Upper Broil: Energizes upper broil element
Convection Bake: Energizes convection fan
Upper Oven Light: Energizes upper oven light
Lower Oven Light: Energizes lower oven light
Upper Clean: Energizes upper motorized door lock
Lower Clean: Energizes lower motorized door lock
Stop Time: Energizes Beeper
Cook Time: Displays error codes
Timer 1: Energizes ROM version
Timer 2: Energizes EEPROM version
Keep Warm: Cooling Fan
Clock: All display segments light
If functions do not perform as specified, replace ERC
While increasing or decreasing oven temperature, this does not
affect self-cleaning temperature.