JBL HP-DS170, HP-DS370 Installation Manual

Installation Manual

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JBL Professional Intellivox - High Power series*

Models Ivx HP-DS170 and Ivx HP-DS370

(Part Nos. 587870 & 587890)

*This manual is valid for hardware series 2. Ivx HP-DS370 with serial number 15700092 and up are hardware series 2. All Ivx HP-DS170 are hardware series 2.

REFERENCE TO EC STATEMENT OF CONFORMITY

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Intellivox HP series Installation Manual Rev 2.1

JBL

This document confirms that products manufactured by

Harman Professional Kft bearing the CE label meet all the

requirements in the EMC Directive 2014/30/EU, LV

Directive 2014/35/EU and RoHS Directive (2011/65/EU)

laid down by the Member States Council for adjustment of

legal requirements. Harman Professional Kft products

bearing the CE label comply with the following

harmonised or national standards:

EMC:

EN 55032:2012/AC:2013

EN 55103-2 :2009

EN 61000-3-2:2014

Safety:

EN 60065:2014

Insulation:

Class1

Harman Professional Kft.

Szilva u. 1-3.

H-7632 Pecs

Hungary

USER’S NOTICE AND DISCLAIMER:

No part of this manual including the software described

in it may be reproduced, transmitted, transcribed, stored

in a database system or translated without the express

written permission of JBL Professional.

Documentation kept by the end user for back-up purposes

is excluded from the above.

All products and corporate names mentioned in this

manual may be registered trademarks or copyrights

of their respective companies. They are used here for

indicative purposes only.

The information contained in this manual has been

carefully checked for accuracy; however no guarantee is

given with respect to its correctness. JBL Professional

accepts no responsibility or liability for any errors or inac-

curacies that may appear in this manual or the products

and software described in it.

Specifications and information contained in this manual

are subject to change at any time without notice.

© 2020 JBL Professional. All rights reserved.

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TABLE OF CONTENTS

Reference To EC Statement Of Conformity. . . . . . . . . . . . . . . . . . .2

User’s Notice and Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1. Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . .4

2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Applicable Models And Variants . . . . . . . . . . . . . . . . . . . . . . .5

What’s In The Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

3. Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Preparing For Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Signal And Control Cables . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Connector And Wiring Details . . . . . . . . . . . . . . . . . . . . . . . . .9

AC Mains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Audio Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Fault Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Mechanical Installation of the Loudspeaker . . . . . . . . . . . . . .17

Acoustic Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Mounting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

4. System Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connecting the PC to the Intellivox. . . . . . . . . . . . . . . . . . . .21

Settings File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

5. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Common Analogue Grounding Issues . . . . . . . . . . . . . . . . .25

Software and Firmware Updates . . . . . . . . . . . . . . . . . . . . . .25

Network Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

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1. IMPORTANT SAFETY INSTRUCTIONS

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Intellivox HP series Installation Manual Rev 2.1

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This symbol is intended to alert you to the

presence of uninsulated dangerous voltages

within the product’s enclosure that may be

of sufficient magnitude to constitute a risk of

electric shock.

This symbol is used throughout this manual

and is intended to alert you to the presence of

important instructions.

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in

accordance with the manufacturer’s instructions.

14) Refer servicing to qualified service personnel. Servicing

is required when the apparatus has been damaged in any

way, such as power-supply cord or plug is damaged, liquid

has been spilled or objects have fallen into the apparatus,

the apparatus has been exposed to rain or moisture, does

not operate normally, or has been dropped.

Warning – to reduce the risk of fire or electric

shock, do not expose this apparatus to rain or

moisture.

Warning – to disconnect this apparatus from

the mains power supply, turn off the power at

the mains supply. Note that once the

connection bay is opened, live components

are exposed. Never open the connection bay

without first turning off the mains supply.

Warning – this apparatus is a Class 1 device

and must be connected to a mains socket that

provides a safety ground connection.

8) Do not install near any heat sources such as radiators,

heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarised or

grounding-type plug. A grounding-type plug has two

blades and a third grounding prong. The wide blade or the

third prong are provided for your safety.

10) Protect the power cord from being walked on or

pinched particularly at plugs, convenience receptacles, and

the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the

manufacturer.

12) Use only with the cart, stand, tripod, bracket

or table specified by the manufacturer, or sold

with the apparatus. When a cart is used, use

caution when moving the cart/apparatus combination to

avoid injury from tip-over.

Warning – the installer should ensure that

the mechanical mounting method employed is

capable of supporting four times the weight of

the unit (i.e., with a safety factor of 4x). Always

use both the brackets provided with the unit.

13) Unplug this apparatus during lightning storms or when

unused for long periods of time.

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2. INTRODUCTION

This manual describes the recommended installation

procedure for the JBL Professional Intellivox HP (High

Power) series of loudspeakers.

The JBL Intellivox is a type of loudspeaker known as an

active DSP-controlled loudspeaker array, which utilises

the principle of mounting multiple, individually-driven

loudspeaker drive units in the vertical plane at specific

spacings. In addition to the drive units, the Intellivox

housing contains a mains-powered electronics module

containing multiple power amplifier channels and a Digital

Signal Processing (DSP) section.

The Intellivox HP series models have been specifically

designed for applications where a high SPL, and/or an

extended audio frequency response suitable for high

quality music reproduction are required.

This manual describes the following aspects of an

installation:

APPLICABLE MODELS AND VARIANTS

This manual applies to the following JBL Intellivox models*:

Intellivox HP-DS170

Intellivox HP-DS370 (HW series 2)

The HP-DS170 loudspeaker unit is fitted with ten 6.5” low/

mid-range drivers and two 1” hi-frequency compression

drivers.

The HP-DS370 loudspeaker unit is fitted with fourteen

6.5” low/mid-range drivers and two 1” hi-frequency

compression drivers.

• Necessary cabling

• Connector wiring

• Mechanical installation

After installation, the amplifier and

loudspeaker should be tested for basic

functionality using the JBL WinControl

software; the manual also describes this procedure. (Note

that full configuration and control of the loudspeaker

is beyond the scope of this manual; this topic is fully

documented in the WinControl Help files.)

HP-DS370 HP-DS170

Fig.1 The Intellivox models covered by this manual.

*Other models in the Intellivox range, including the DS 115 and DS/DSX 180, 280, 380, 430 and 500, have different
installation procedures and this manual should NOT be used when installing them. Refer instead to the Intellivox Installation
Guide applicable to these models.

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WHAT’S IN THE PACKAGING

In addition to the loudspeaker itself, each unit is shipped with the following items:

• Two mounting hinge brackets, pre-attached* to the loudspeaker

• Installation manual (this document)

• Datasheet specific to the model

• Package of small parts, consisting of:

REF ITEM QTY USE

A Nylon cable ties, 200 x 3.5 mm 6 Strain relief for cables

B Hex head woodscrew M8 x 45 8 Mounting bracket fixings

C M8 washers 8 Mounting bracket fixings

D Nylon wall plugs, 10 x 50 mm 8 Mounting bracket fixings

E Eye bolt M10 1 Lifting during installation

F Front grill release tool 1 Front grill removal

G Nylon cable ties, 98 x 2.5 mm 5

H

3-pin, 3.81 mm-pitch screw-terminal female connectors,

I Audio Line Input 2

with cover

Strain relief for connectors
(Items H – L)

Audio Line Input 1

3

J Failure relay

K 2-pin, 5.08 mm-pitch screw-terminal female connector, with cover 1 100 V-line Input

L 5-pin, 3.81 mm-pitch screw-terminal female connector, with cover 1 RS-485 data

M 3-pin 7.5 mm-pitch screw-terminal female connector, with cover 1 AC mains input

N Mains voltage caution label 1 To be attached to mains connector

G

H

A

B

C

I

J

K

L

M

E

Fig.2 Items in the packaging.

* The mounting brackets are pre-fitted to the loudspeaker at the factory

D

F

N

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Important Safety Note

Caution, to reduce the risk of
electric shock, grounding of
the first pin of this plug must
be maintained.

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3. INSTALLATION GUIDE

PREPARING FOR INSTALLATION

Before starting to install the Intellivox loudspeaker, a

number of points should be considered.

• It is assumed that the installation site has been the

subject of an extensive DDA investigation or optimisation

prior to the actual install. (DDA = Digital Directivity Analysis,

the JBL proprietary simulation and optimisation software

for these products*). This procedure will have identified the

optimum physical location for the Intellivox loudspeaker,

to accurately achieve the desired acoustic coverage. In

particular, the “acoustic centre” position will have been

specified, in terms of height above the finished floor. The

installer should confirm that he/she has this information.

• Unless specified otherwise by the sound system

designer, the Intellivox column should be installed at a

position exactly perpendicular to the listening plane (i.e.,

vertical if the floor is horizontal). Unlike conventional

loudspeaker systems, minor mechanical misalignment may

lead to degraded coverage and intelligibility. Ensure (by use

of a levelling device such as a spirit level) that the surfaces to

which the Intellivox is to be attached are absolutely vertical

and in the same plane, and that all the individual fixing

holes are themselves in the same plane.

• All cables to the Intellivox should pass through glands

or flexible conduit at the rear of the unit. If the particular

installation circumstances permit (i.e., the height of the

installation and availability of spare cable length), it will

usually be easier to perform all electrical connections at

ground level (see “Signal and Control Cables” for full

details).

SIGNAL AND CONTROL CABLES

• In addition to the mains supply, some or all of the

following cables will need to be run to the loudspeaker

position from the rack location. The necessity for each of

these will have been determined by the system designer; the

installer should ensure that he/she has these details to hand.

Depending on the specific access issues, it may be better to

ensure that these cables are in place before the Intellivox

is mounted in position. All wiring details can be found at

“Connector and Wiring Details” on page 9.

• The Intellivox operates from mains voltages ranging from

100V to 240V AC; a suitable AC mains outlet will be required

at the loudspeaker location. The outlet must be on a circuit

able to supply the maximum short-term in-rush current

drawn by the amplifier. Refer to the datasheet supplied for

the actual figures specific to the model being installed. The

third terminal of the mains outlet must be connected to a

proper safety ground. Local safety regulations may require

a separate mains distribution network or an uninterruptible

mains power supply (UPS). The mains connection to the

Intellivox should incorporate a manual circuit breaker or an

Fig.3 Signal and control connections.

accessible mains plug.

* Authorised electro-acoustic consultants or ‘build & design’ sound contractors can download the DDA software from our

website at www.jblpro.com.
For further information please refer to the Help files and manual with the DDA software.

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• Network connection: all Intellivox products are

configured, and may also be monitored, from a PC running

WinControl software. With all installations it will be

necessary to upload the correct settings for each unit to

obtain the desired acoustic coverage. Once this has been

done, there is no longer an operational need to have the

Intellivox connected to a PC because all settings are stored

locally within the unit’s memory and in the event of a

power failure will be automatically reloaded when power is

restored. The system designer will have determined whether

a permanent network connection needs to be provided. This

will be the case if the Intellivox is to be monitored remotely

during normal operation. Otherwise, the network wiring

can be omitted, but consideration should still be given to

the unit’s location with regard to ease of both initial and

future access for a PC connection. It may be appropriate to

install network wiring in order to provide a network access

point at a location more easily accessible than the rear of

the Intellivox unit itself. This network wiring should not

be left open when the PC is not connected. For suitable

termination see page 13. A cable with two individually

foil-screened twisted pairs should be used. Details of suitable

cables can be found at “Network Cables” on page 25.

• Ambient Noise Sensing: the DSP section of the

Intellivox incorporates an autogain algorithm which can

adjust the gain of the system in response to changing

ambient noise levels.

Note - this feature uses a built-in microphone and no

additional connections are required.

• Audio inputs: the Intellivox accepts line level audio

(0 dBV). Two separate transformer-balanced audio inputs

are provided; however, units are shipped with only

Input 1 active. Input 2 can be made active via WinControl.

The Intellivox additionally provides a high voltage

input (referred to subsequently in this manual as the

“100 V input”) which accepts audio signals directly from a

70/100 V-line distribution system. Either Line Input 1 or the

100 V input can be connected.

• Fault monitoring: if network monitoring is not to

be used, a simple surveillance function may be realised

by means of the Intellivox’s ‘failure detect’ relay. This

connection requires a 2-core cable.

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