Janome QUILT MAKER PRO Instruction Manual

18” Quilting Machine

Instruction Manual

Congratulations on your purchase of a Janome Quilt Maker Pro 18 from Janome!

Congratulations on your purchase of the Janome Quilt Maker Pro and welcome to the Janome family.

Our mission is to produce machines which inspire creativity and innovation, yet are simple to use. The better your tools, the more inventive and pleasurable your sewing experience. We know the most important thing about our products is not the machines themselves, but what you create with them. That’s why we design our machines for performance, but also for comfort, quality, and intuitive ease of operation.

Package Contents

Please keep your original box and packaging

As a leader in the sewing industry, we keep striving to provide best-in-class products and services which enable sewists’ creativity and innovation. Please be sure to register your warranty on janome.com. Your registration allows us to communicate with you regarding machine updates and other product information. In addition, our website offers tutorials, quilting patterns, videos, and more educational materials for your Quilt Maker Pro.

Remember, if you ever have questions, your local Janome Dealer can help you. For general questions, please use the General Inquiries Form on janome.com or call Monday through Friday 8:30AM - 5:00PM EST, 1-800-631-0183 option 3.

Contents of Package

1. Bobbins (5 pieces, one in machine)

2. Needle (135x5) size 16 (pack of 10)

3. Needle (135x5) size 18 (pack of 10)

4. Bobbin Case

5. Thread Mast

6. Pin Oiler

7. Lint Brush

8. Screwdriver

9. Power Cord

10. 2.5 mm L Allen tool

11. Laser Stylus and Clamp

12. Laser Stylus Post

13. Open-toe Foot

14. User Manual

15. Quilt Maker Pro 18 Quilting Machine

Optional Accessories

1. 18” Machine Ruler Base

2. 11’ Leader Set

3. Set of 8 Casters

4. Hand Wheel Kit

5. Channel Locks

6. Couching Feet Set

7. Glide Foot

8. Echo Feet Set

9. Horizontal Spool Pin

10. Bobbin 8 Pack

11. Bobbin Case

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Quilt Maker Pro 18 User Manual

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Table of Contents

Safety ................................................................................................................................................................................................................... 4

Components (Front Side View) ................................................................................................................................................................. 7

Components (Back Side, Rear and Front Views) ............................................................................................................................... 8

Installation (Frames) ......................................................................................................................................................................................9

Installation (Handlebars) .............................................................................................................................................................................. 9

Installation (Power Cord) ........................................................................................................................................................................... 10

Inserting Needle .............................................................................................................................................................................................11

Changing the Feet .........................................................................................................................................................................................12

Laser Stylus ......................................................................................................................................................................................................13

Installation (Thread Mast) .......................................................................................................................................................................... 14

Threading the Machine ................................................................................................................................................................................15

Horizontal Spool Pin .....................................................................................................................................................................................17

Bobbin and Thread Tension Adjustments .............................................................................................................................................17

Easy-Set Tension™ Adjustment ................................................................................................................................................................ 19

Maintenance (Oiling and Lubricating) ................................................................................................................................................... 19

Touch Screen Displays ............................................................................................................................................................................... 20

System Information ......................................................................................................................................................................................27

Diagnostics Tests ..........................................................................................................................................................................................28

Janome Stitch Regulator Operation .......................................................................................................................................................31

Getting Started Quilting ............................................................................................................................................................................. 32

Quilt Maker Pro 18 Troubleshooting .......................................................................................................................................................33

Bobbin Winder ...............................................................................................................................................................................................39

Warranty Information .................................................................................................................................................................................. 52

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Safety Section

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Please note: Do not operate your Janome Quilt Maker

Pro 18 the information contained in this manual. Please keep all packaging and order information for warranty purposes.

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions before using this machine.

When using this machine, basic safety precautions should always be followed, including the following:

DANGER — To reduce the risk of electric shock:

• A quilting machine should never be left unattended

WARNING — To reduce the risk of burns, ﬁre, electric

shock, or injury to persons:

• The Janome Quilt Maker Pro 18

• Always unplug the Janome Quilt Maker Pro 18

• Do not unplug by pulling on cord. To unplug, grasp

• Keep ﬁngers away from all moving parts. Use caution

• Change the needle often. Do not use bent or dull

• Switch the machine to the symbol off, or 0, position

• Never drop or insert foreign objects into any

• The Janome Quilt Maker Pro 18

• Use the Janome Quilt Maker Pro 18

• To disconnect from the wall outlet, push the switch

quilting machine until you have completely read

when plugged in. Always unplug the machine from the electrical outlet immediately after using and before cleaning.

is heavy. Never attempt to lift it alone. Always use two people when lifting. Always lift from the throat of the machine, not from the handlebars.

from the electrical outlet when performing any maintenance, changing the needle, removing thread locks, or when left unattended.

the plug, not the cord.

around the needle or sharp external components.

needles. “Every quilt deserves a new needle”.

to turn it off when making any adjustments in the needle area, such as threading needle, changing needle, threading bobbin, changing hopping foot, and so forth.

opening.

should only be used indoors away from moisture.

should not be stored or used in extreme temperatures.

only for its

intended use as described in this manual.

to the off position, then remove the plug from outlet pulling from the plug, not the cord. Never operate the Janome Quilt Maker Pro 18

if the cord is damaged

or not working correctly. If a mechanical or electrical problem is encountered, return the Janome Quilt Maker Pro 18

to the nearest authorized service center or the manufacturer for examination, repair, electrical, or mechanical adjustment.

• It is not recommended that the Janome Quilt Maker

Pro 18

quilting machine be used with any machine quilting frame other than those recommended by Janome.

• Use this quilting machine only for its intended use as described in this manual. Use only attachments recommended by the manufacturer as contained in this manual.

• Never operate the machine with any air openings blocked. Keep ventilation openings of the machine free from the accumulation of lint, dust, and loose cloth.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

• Do not pull or push the machine across the fabric excessively while stitching. It may deﬂect the needle enough to cause it to break.

• Use only needles designed for free motion quilting and recommended by Janome for this machine. Other types of needles may be break during normal quilting.

• Children shall not play with the machine. Close attention is necessary when this machine is used by or near children.

• This sewing machine may be used by children age 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the machine in a safe way and understand the hazards involved.

• Cleaning and user maintenance shall not be made by children without supervision.

Save these instructions.

This machine is intended for household or commercial use.

Disclaimer

Janome and its Representatives are in no way legally responsible or liable for damage to the Janome Quilt Maker Pro 18 when used improperly or not in accordance with the guidelines stated in this manual or when used on machine quilting frames not recommended by Janome.

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To use the machine safely

1. Carefully watch the needle when sewing. Do not touch the hand wheel, take up lever, needle, or other moving parts.

2. Turn the machine off and unplug the cord in the following cases:

• when you have stopped using the machine

• when you replace or remove the needle or any

other part

• when you check or clean the machine

• when you leave the machine unattended

3. Connect the machine directly to the wall outlet or to a surge protector that connects directly to the wall outlet. Do not use extension cords.

To increase the life of your machine

1. Do not store this machine in areas exposed to direct

sunlight or high humidity. Never use or store the machine near a heater, an iron, a halogen lamp or other hot things.

2. Use only neutral soaps or detergents to clean the

machine. Benzene, solvents and scouring powders can damage the case and the machine and therefore should never be used.

3. Do not drop or bump the machine.

4. Always consult the manual to replace or ﬁx the

hopping foot, needle or any other part of the machine. If necessary contact an authorized Janome representative or Janome technical support.

General Speciﬁcations

The Janome Quilt Maker Pro 18 utilizes high-tech electronics and an innovative touch-pad user interface to offer greater functionality and ease of operation to home quilters than ever before conceived in the quilting industry. The Janome is a high quality machine that incorporates very robust design features and is very easy to service.

Sewing Opening Dimensions:

Sewing Speed:

Stitches-Per-Inch:

Needle System:

Needle Sizes (recommended):

Hook System:

Bobbin Type:

Bobbin Case:

Motor Ty pe:

Needle Positioning:

Electrical Power:

LED Power Consumption:

Sew Foot Stroke/Lift:

Needle Bar Stroke:

Take-Up Stroke:

Lubrication, main components:

Lubrication of hook:

Quilt Maker Pro 18 quilting machine

(245 mm X 610 mm) 8.25” X 18”

Manual Mode: Min 90spm, Max 2,200spm Regulated Mode: Min 0spm, Max full speed

4spi – 22spi

134 (135 X 7)

12/80 - 20/125

Rotary, Horizontal axis, M-class bobbin

Aluminum, Class M

Type MF

Brushless DC

Up and down, walking stitch

100 – 240 VAC, 50 - 60Hz, 300W peak (1.69A@100/.9A@240)

8 W

5 mm

35.3 mm

73 mm

Kluber Lube, permanent

Velocite 10, Texaco 22

janome.com

Disclaimer

Page 5

Optional U.S. Grounding

for Customers with 120 VAC Connections

GROUNDED OUTLET

BOXES

TAB FOR

GROUNDING

SCREW

GROUNDING

PIN (A)

This product is for use on a nominal 120 V or nominal 220 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A above. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet can be installed by a qualiﬁed electrician. The green colored rigid ear, lug, and the like, extending from the adapter, must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the metal screw.

ADAPTER

(B)

METAL

SCREW

(C)

IMPORTANT: In Canada, the use of a temporary adapter is not permitted by the

Canadian Electric Code.

To repair or adjust the machine

If the machine breaks down or needs adjustment, ﬁrst check the troubleshooting chart in the appendix to inspect and adjust the machine yourself.

For more product information and updates, visit our website at www.janome.com/qmp18.

The contents of this manual and product speciﬁcations are subject to change without prior notice. Check for updated manuals at www.janome.com/qmp18.

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Quilt Maker Pro 18 User Manual

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Janome Quilt Maker Pro 18 Components

Front Side View

5 10

8 12

1. Thread Mast

2. Thread Guide A

3. Three Hole Thread Guide B

4. Thread Guide C

5. Tension Assembly

6. Stirrup Thread Guide D

7. Thread Guide E

8. Take-Up Lever

9. Thread Guide F

10. Front Casing/Frame

11. Handwheel

12. Side Laser Stylus Post Hole

13. Laser Stylus Power Connector

janome.com

Figure 1

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Janome Quilt Maker Pro 18 Components

Back Side View

14. Ruler Foot

15. Needle

16. Needle Bar Thread Guide

17. Needle Bar

18. Presser Bar

19. Feet Mount

20. Needle Plate

21. LED Light Ring

22. Front Handlebar Connector

23. Ruler Base Position Guides

24. Front Wheel Base

25. Wheels (4)

26. Back Casing/Frame

27. Rear Wheel Base

28. Horizontal Spool Pin Hole*

Figure 2

Rear and Front Views

29. Spool Pin 1

30. Magnets

31. Serial Port for Stitch Regulator

32. Rear Handle Bar Serial Port

33. Rear Threaded Handles

34. LED Modules

35. Power Cord Connector

36. On/Off Switches

37. Spool Pin 2

38. Bobbin Assembly

Rear

Front

Figure 2.1

* Horizontal Spool Pin is an optional accessory. Please contact your local Janome dealer to purchase.

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Installation (Quilt Maker Frame)

1. Place the carriage, wheels down, on the table rails, ensuring that the Carriage Encoder Assembly (small black box) is positioned on the opposite side from the frame poles. Be sure to place the carriage on the frame correctly (see Figure 3).

2. Place the machine on the carriage with the back of

the machine on the same end as the Carriage Encoder Assembly. Be sure that the silver rails on the carriage are inserted into the groove in the machine wheels.

3. On the rear of the machine there is a ribbon cable

attached and folded up. Unfold the ribbon cable and plug the unattached end of the ribbon cable from the machine into the Carriage Encoder Assembly. The connector is keyed to assure correct alignment. Make sure the keyed portion of the cable connector aligns with the keyed portion of the encoder connector. Do not force.

5. REMEMBER that if the machine is to be removed

from the carriage, the cable must be disconnected from the Carriage Encoder Assembly. The other two connectors on the cable should remain in place. Failure to unplug the cable when removing the machine from the carriage could result in damage to the cable, encoders, and carriage.

Figure 3

Installing Front Handlebars

Caution: Unplug the Janome Quilt Maker Pro 18 from the electrical outlet. All power to the machine must be turned off when installing the front handles. Failure to do so can result in damage to the machine.

Locate the handlebar with lights and magnets attached— this is the front handlebar. On the front of the machine locate the 4 threaded holes in a square pattern. (See Figure 4) Use the 4 bolts found in the machine accessory box in the small bag with the black spiral serial cables to attach the front handlebar mounting plate using the included 4mm hex wrench.

Find the serial connection point on the left side of the front display and the serial connection point on the left side of the front of the machine. Connect the front display to the machine using one of the black spiral serial cords. (See Figure 4.1) Be careful to align the pins in the cord with the pins in the serial connection points. Insert carefully.

Handlebars can rotate to desired position by loosening the bolts and rotating the handlebars being sure to not pull them out.

Figure 4

Note: There are magnets on the reverse of the lighting for convenient storage.

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Figure 4.1

Page 9

Installing Rear Handlebars

Installing the Power Cord

Check that the Janome Quilt Maker Pro 18 is unplugged from the electrical outlet. All power to the machine must be turned off when installing the back handlebar. Failure to do so can result in damage to the machine.

Locate the handlebar without lights and magnets attached –that is the rear handlebar. On the back of the machine locate the 4 threaded holes in a square pattern. (See Figure 4.2) Use the 4 bolts found in the machine accessory box in the small bag with the black spiral serial cables to attach the rear handlebar mounting plate using the included 4mm hex wrench. The mounting plate has 4 access holes for the hex wrench to tighten the bolts. (See Figure 4.2)

Find the serial connection point on the left side of the rear display and the serial connection point on the rear of the machine. Connect the rear display to the machine using one of the black spiral serial cords. (See Figure

4.3) Be careful to align the pins in the cord with the pins in the serial connection points. Insert carefully.

Note: After the handles have been completely installed and plugged in, test them by turning the Janome Quilt Maker Pro 18 on/off switch to “on”. You will not be able to turn on the machine until the front handlebars are installed. If nothing is displayed, check that the handlebar cable on the side of the machine is plugged in securely, that your machine is turned on, and that the power cord is plugged into the machine as well as a power source.

Insert the cord into power connector on the rear of the machine. Plug the three-prong end into a power source (see Figure 5).

Figure 5

Turning on the Janome Quilt Maker Pro 18

Figure 4.2

Figure 4.3

Page 10

Figure 6

There are two power switches for your machine. The main power switch is at the rear of the machine and a white power switch is on the right side of the front screen for your added convenience. (Figure 6)

The machine is turned on when both switches are turned on. The machine is turned off when both switches are off. However, you may turn off the machine functions by turning off only the front switch if you will be returning to quilt within a day.

Turn on the back switch ﬁrst by toggling the switch from the 0 position to the 1 position. Then turn on the front switch by toggling it as well. The front switch will not turn on the machine unless the back switch is already on.

IMP O RTAN T: If you will not be using the machine for more than a day, we recommend you turn off both switches and unplug the power cord from the power source.

IMP O RTAN T: Refer to the safety instructions.

Quilt Maker Pro 18 User Manual

201704

Inserting (or changing) the Needle

SIGHT HOLE

Figure 7

1. Check that all power is turned off.

2. Move the needle bar to the highest position by turning the hand wheel or by pressing the needle up/down control on the handles (prior to turning the power off).

3. Loosen the needle-bar clamp thumb screw (Figure 7).

4. With the scarf (small ground out section/dip on the back side of the needle just above the needle eye) facing the rear hand wheel side of the machine, and the long groove down the front of the needle facing the bobbin case side (see Figure 7), push the needle all the way up into the needle bar – until it can go no farther. Look into the sight hole to verify that the butt of the needle reaches the top of the sight hole.

5. Carefully tighten the needle bar clamp screw. Over tightening the needle clamp screw will result in damaged threads stripping the hole. Stripped holes are not covered under warranty. Another side effect of damaged threads from over-tightening that the needle may be very tight when inserted up into the needle bar. To avoid over-tightening the screw, ﬁnger tighten only.

NOTE: Changing the needle is recommended for each new quilt loaded on the machine or any time the needle becomes bent, dull or burred.

IMP O RTAN T: Check the needle to conﬁrm that it is fully inserted. The needle bar has a stop/sight hole above the needle bar clamp screw – make sure the needle is touching the top of the stop/sight hole (Figure 7). If it is not, the machine timing will be off and it may be possible for the needle to collide with internal parts causing damage not covered by warranty.

CAUTION: Your Janome machine stitches at a much faster speed than your home sewing machine. Therefore it is essential that the needle is ﬁrmly seated in the needle bar and fully tightened (but not over tightened). Check often that the needle has not become loose. If the needle comes loose, it could break in the machine causing damage, throw off the machine’s timing, or worse, cause bodily harm.

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Page 11

Changing the Feet

Your machine came with two Feet: a ruler foot and an open-toe foot. Use the ruler foot for ruler work and everyday quilting, and the open-toe foot when you need greater stitch visibility (such as micro quilting). Other Feet are available, such as the Couching Foot Kit.

1. Remove the foot that is on the mount by using the

2.5mm hex wrench to loosen the mounting screw far enough that you can slide the foot off of the mount.

2. Slide the desired foot onto the mount (ﬁgure 8). Note

that the opening on the side of the foot is lined up with the screw hole. Push the Foot up as far as it will go.

3. Ensure the foot is centered with the needle when the foot is fully tightened with the 2.5mm hex wrench. If it isn’t properly centered, loosen the lock nut; center the foot with the needle; hold the foot in position; and ﬁrmly tighten the lock nut (Figure 9).

Figure 9

Figure 8

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Quilt Maker Pro 18 User Manual

201704

Laser Stylus Safety and Use Guidelines

The laser stylus projects a straight laser beam visible as a dot on surfaces it hits. The laser dot is used as a guide or stylus, allowing you to stitch the same pattern onto a quilt that is being traced with the laser dot.

Laser Operation and Use

There is not a separate on/off switch for the laser. Power is supplied to the laser when it is plugged into the Janome Quilt Maker Pro 18. Be sure the laser is attached to the Janome Quilt Maker Pro 18 and pointed downward toward the table before connecting it to the port. Never point it in a direction that would project the beam into someone’s eyes. If the laser should cease to operate, check to ensure the plug is ﬁrmly seated into the Janome Quilt Maker Pro 18 laser port.

CAUTION: Use of controls or adjustments or performance of procedures other than those speciﬁed herein may result in hazardous radiation exposure.

Figure 10

Laser Focus/Laser Image Size

This high quality laser is focusable. The laser is focused by simply grasping the threaded housing surrounding the lens and turning clockwise or counter-clockwise (see Figure 10). The laser image can be adjusted bigger or smaller. The direction of rotation needed is determined by the distance of the laser from the intended focal plane. Experiment by turning the threaded end to achieve your desired focal size.

Clamp Adjustment

The laser attaches to a mounting post. The post may be vertical or horizontal. The clamp is designed to articulate in any direction by rotating the clamp on the post and pivoting the laser up or down. To make an adjustment, simply loosen the black thumbscrews, position, and retighten.

Location of Laser Labels

The label is attached to the case of the laser and contains an arrow which indicates the direction the laser light will shine when energized. The label must remain in place on the laser. Removal of the label will void the laser’s warranty.

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Page 13

Installing the Laser Stylus

Figure 11

To attach the laser stylus to the machine:

1. Locate the threaded hole on side of the machine near the handwheel (see Figure 1, #12, page 7). The laser stylus guide post comes with the washer and nut on it. Remove the nut and washer, replace the nut onto the post and then place the washer under the nut and onto the machine painted surface. The washer protects the painted surface when the nut is tightened. Tighten the post clockwise until it is securely in place. Use the nut to secure the post to the machine.

2. Be sure the laser stylus is inserted into the laser clamp.

3. Slide the laser clamp over the post to the desired height.

4. Plug the laser power cord into the port on the rear side of the machine. (see Figure 1, #13, page 7).

Installing the Thread Mast

Figure 12

1. Find the two threaded holes located towards the front

of the upper machine arm. Attach the plastic thread stand by placing two screws through the holes on the side of the thread stand and attaching those screws into the two threaded holes on the side of the upper machine arm.

2. Remove the screw from the bottom of the thread mast

and place it in the thread stand socket on the front corner of the thread stand. Secure the thread mast by placing the removed screw through the underside of the thread stand and into the bottom of the thread mast.

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Quilt Maker Pro 18 User Manual

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Threading the Machine

Guide

Take Up Spring

Tension Assembly

Figure 13

1. Place a cone or spool of thread on the spool pin. Pass the thread through the thread-mast eyelet from back to front, continuing to thread guide A. (Figure 13)

2. Continue to the three-hole thread guide B. Wrap all three holes from back to front, hand wheel side to needle side. (Figure 14).

Note: The purpose of the three-hole thread guide B is to prevent loops of thread coming off the thread cone from going into the top tension as a knot causing thread breakage and bad tension. For most threads on a cone, it is important to thread all three holes for consistent results and to make adjustments at the top tension assembly. An exception to this rule is when working with very delicate threads, such as holographic or threads that are prone to breakage, in which case you may try skipping one or two holes on thread guide B.

Figure 14

janome.com

Page 15

3. Thread continues through thread guide C, and then down to the tension assembly (see Figure 15).

NOTE: It is important that the thread is “ﬂossed” up between the two tension discs. If the thread is not ﬁrmly in place between the two tension discs, the thread rests on the outside of the tension discs (without tension) and looping on fabric or thread nests may occur.

4. Once the thread is in place, be sure that the thread

catches on the take-up spring and then pull it down under the stirrup (thread guide D).

5. Bring the thread back up through the take-up lever from back to front, and then down through thread guide E. Pull the thread at the take up lever to ensure that it is properly ﬂossed between the tension disks.

If it is properly ﬂossed in the tension disks you should feel some resistance as you pull the thread. If it is not, then the thread will pull freely.

6. Pull the thread down to the needle thread guide and thread through the hole (thread guide F).

7. Make sure the thread is following the groove down the front of the needle and threads from front to back. Be careful that the thread does not twist around the needle.

Figure 15

Page 16

Important notes: The Janome

Quilt Maker Pro 18 quilting machine does not have a presser foot lever or top tension release like a home sewing machine. On a home sewing machine the top tension is released when the presser foot is raised, allowing the thread to come freely out of the machine. When a home machine is threaded, the presser foot is raised and the tension discs are released and open for the thread to easily fall between the tension discs. This is not the case with the Janome

Quilt Maker Pro 18 quilting machine where the top tension is always tight and the tension discs are never open. Therefore, the thread must be pulled up or “ﬂossed” between the tension discs or it will stay outside the discs and ﬂoat without tension, causing serious tension problems and/or thread nests. It is also possible to bend the needle while it is threaded if care is not taken while moving the machine around the quilt because the top tension is never released.

Quilt Maker Pro 18 User Manual

201704

Optional Horizontal Spool Pin

Figure 16

Bobbin and Thread Tension

1. An optional horizontal spool pin is available for

metallic and specialty threads wound on a spool (not a cone).

2. The horizontal spool pin mounts on the laser stylus

guide post on the top of the machine (see Figure 16).

3. When using threads on the Horizontal Spool Holder,

skip thread guide A. Thread the top hole only of the three-hole thread guide B, back to front.

4. Continue threading the machine as described in steps

3 through 7 on page 16.

Adjustments

Inserting the Bobbin

Note: Turn off the power switch while inserting the bobbin case or anytime your hands are near the needle area.

1. Place the bobbin in the bobbin case so that the thread pulls off clockwise when viewing the open side (Figure 17).

Figure 17

Figure 18

2. Slide the thread through the slot (Figure 18) and under the tension spring leaving 5 to 6 inches of thread hanging loose (Figure 19).

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TENSION

SPRING

Figure 19

Page 17

+ 39 hidden pages

Janome QUILT MAKER PRO Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual