Jabra
PanaCast 20
User manual
© 2021 GN Audio A/S. All rights reserved. Jabra® is a
trademark of GN Audio A/S.
Made in Malaysia
MODEL: VSU030
Declaration of Conformity can be found on
www.jabra.com/doc
1. Welcome ......................................... 5
2. Overview .........................................6
2.1 Jabra PanaCast 20 overview
2.2 Accessories
3. Camera setup ................................7
3.1 Powering the PanaCast 20
3.2 Connecting the PanaCast 20
3.3 Mounting the PanaCast 20
3.4 Using the privacy cover
4. How to use .....................................9
4.1 Supported operating systems
4.2 Compatible video conferencing applications
4.3 Using the camera with other compatible video
conferencing applications
4.4 What the camera LEDs mean
5. Camera features ........................ 11
5.1 Intelligent Zoom
5.2 Vivid HDR
5.3 Picture-in-Picture
5.4 Video adjustments
5.5 Low light detection
5.6 Built-in microphones
ENGLISH
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6. Software ...................................... 14
6.1 Jabra Direct (Windows or macOS)
6.2 Update firmware
7. Support ........................................ 15
7.1 FAQ and technical specifications
7.2 How to care for your Jabra device
ENGLISH
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1. Welcome
Thank you for using the Jabra PanaCast 20.
We hope you will enjoy it!
Jabra PanaCast 20 features
• Enterprise grade camera. Ultra HD 4K video
brings Artificial Intelligence into the personal
camera space. The perfect partner for rich
Jabra Speak audio and Evolve2 products.
• Intelligent video technology. Intelligent
Zoom automatically shows people clearly
and centers within the client window, while
Vivid high dynamic range (HDR) ensures the
best video experience, even under widely
varying lighting conditions.
• Picture-in-Picture. Combining two images
into a single feed to highlight a region of
interest as well as showing subject.
• Instant collaboration. Plug-and-play
technology lets you collaborate with others
quickly and easily.
• Versatile compatibility. Compatible with
Teams, Google Meet, Fuze, Zoom and many
more.
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2. Overview
2.1 Jabra PanaCast 20 overview
PanaCast 20 features an Ultra HD 4K camera
with a built-in privacy cover and three
microphones, providing better video in low
light situations and automatically zoom in on
the nearest person for frame centering.
Microphone
LED
Camera lens
Privacy cover
USB-C 3.0 port
Foldable clip
2.2 Accessories
Accessories can be purchased at jabra.com/
accessories.
1.5m/5ft USB cable
Portable pouch
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3. Camera setup
3.1 Powering the PanaCast 20
The PanaCast 20 camera only works when
connected to a USB 3.0 port on your computer
using the supplied USB cable.
3.2 Connecting the PanaCast 20
Connect your computer directly to the Jabra
PanaCast camera using the supplied 1.5m/5ft
USB cable.
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3.3 Mounting the PanaCast 20
The Jabra PanaCast 20 camera can be mounted
on the top of your monitor or laptop using the
adjustable mounting bracket.
Foldable clip
Open the mounting bracket
so it can clip on your
computer
Do not mount the camera facing direct sunlight
as this may affect the preset white balance and
compromise the image.
3.4 Using the privacy cover
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Privacy cover switch
Slide the privacy cover to the
right
8
4. How to use
4.1 Supported operating systems
Jabra PanaCast 20 supports Windows 10 or
later, and is compatible with macOS 10.15 and
later, including macOS 11.x or later, and does
not require extra drivers.
It is recommended to download and install
Jabra Direct to customize camera settings and
to update the firmware. Jabra Direct can be
downloaded from jabra.com/direct.
4.2 Compatible video conferencing
applications
Jabra PanaCast 20 is compatible with Teams,
Google Meet, Fuze, Zoom and many more.
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4.3 Using the camera with other
LED STATUS
Video Streaming
Video streaming (Picture in Picture)
PanaCast O / Idle
Waking up
Firmware update
Intelligent Zoom on/o
Low light detected
LED color
(White)
(Yellow)
(O)
(Blue)
(Magenta)
(White)
(Orange)
Behavior
Steady
Steady
O
Breathing
Blinking
Blinking (3 times)
Steady
Duration
While streaming
While streaming
Until in Idle state
600 ms
compatible video conferencing
applications
Ensure the Jabra PanaCast 20 has been set as
the default video device in the video settings
for your video conferencing application.
For more information about compatible video
conferencing applications, visit jabra.com/
help/panacast20.
4.4 What the camera LEDs mean
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5. Camera features
5.1 Intelligent Zoom
Intelligent Zoom will automatically zoom in
and center your image at all times, keeping you
as the focus.
Intelligent Zoom is enabled by default and can
be enabled or disabled using Jabra Direct.
5.2 Vivid HDR
Vivid HDR automatically optimizes the video
quality under a wide range of lighting
conditions.
Vivid HDR is disabled by default and can be
enabled or disabled using Jabra Direct.
5.3 Picture-in-Picture
Picture-in-Picture mode will display your image
in a separate view in the bottom right corner.
The main view can then be adjusted to focus on
an area of interest using the Jabra Direct
camera controller.
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5.4 Video adjustments
Image quality settings and pan/tilt/zoom
camera adjustments can be customized using
Jabra Direct.
To access video adjustments:
1. Click the Jabra Direct icon located in the
Windows system tray or the macOS menu
bar to open the Jabra Direct window.
2. Click Camera controller to open the Video
settings.
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The image quality settings and camera
adjustments are temporary and will
automatically reset to the default values when
the connected computer is unplugged from
the camera.
5.5 Low light detection
When the Jabra PanaCast 20 detects low light,
the LED will show solid orange. This indicates
that lighting conditions are not optimal and
people on a video call may not be able to see
you well.
Check the privacy cover, and slide it to ensure it
is fully open. If the privacy cover is open and
the orange LED is still showing, the lighting in
your environment is likely too dark. Try to
increase the lighting conditions in the room.
5.6 Built-in microphones
The Jabra PanaCast 20 has three built-in
microphones. The optimal microphone pickup
range is up to 2.5 meters or 8 feet.
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The microphones are off by default, and can be
turned on or off using Jabra Direct.
13
6. Software
6.1 Jabra Direct (Windows or macOS)
Jabra Direct is free software designed to
support, manage and enable optimal
functionality for Jabra devices.
Download the latest free version from jabra.com/direct
6.2 Update firmware
Firmware updates improve performance or
add new functionality to Jabra devices.
When your computer is connected to the Jabra
PanaCast 20, Jabra Direct will notify you when
an update is available.
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7. Support
7.1 FAQ and technical specifications
View the FAQ, certifications, and technical
specifications at jabra.com/help/panacast20.
7. 2 How to care for your Jabra device
• The Jabra PanaCast 20 is for indoor use only.
• Avoid direct sunlight and temperatures
above 40°C/104°F or below 0°C/32°F.
• Use suitable cleaning cloth or wipes to keep
PanaCast 20 clean.
• Do not expose the camera or cables to rain
or other liquids.
• Do not position the camera near the vents of
a monitor or TV as this may cause the
camera to overheat and malfunction.
The camera may become warm to the touch
when connected to power. Due to the multiple
processors, it is normal for the camera to
operate at an elevated temperature. This
elevated temperature is completely within
safety operating requirements and has no
bearing on the lifespan of the camera.
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