Jabra SUPREME User Manual

Jabra® SUPREME

User manual

www.jabra.com

CONTENTS

THANK YOU....................................................2

ABOUT YOUR JABRA SUPREME.................................2

WHAT YOUR HEADSET CAN DO................................3

GETTING STARTED .............................................4

CHARGE YOUR HEADSET.......................................4

TURNING YOUR HEADSET ON AND OFF........................5

PAIRING IT WITH YOUR PHONE/DEVICE ........................6

PAIR A NEW OR SECOND DEVICE...............................6

CONNECTING WITH YOUR PHONE..............................7

HOW TO .......................................................8

JABRA VOICE FEATURES.......................................10

ADDITIONAL FEATURES.......................................12

TROUBLESHOOTING & FAQ ...................................14

NEED MORE HELP?............................................15

TAKING CARE OF YOUR HEADSET .............................16

GLOSSARY ....................................................17

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JABRA SUPREME

1

THANK YOU

Thank you for purchasing the Jabra SUPREME Bluetooth®
headset. We hope you enjoy it! This instruction manual will get
you started and ready to make the most of your headset.

ABOUT YOUR JABRA SUPREME

A Volume up

Tap to adjust volume up

B Micro USB charging connector

Charge with the Micro USB charger

C Volume down

Tap to adjust volume down

D Answer/end button

Tap to answer/end call

E Jabra StatusDisplay

F On/Off flip

G Voice Control button

Tap to initiate voice command functions

A

B

C

D

TM

E

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F

G

JABRA SUPREME

2

WHAT YOUR HEADSET CAN DO

Your Jabra SUPREME lets you do all this:

- Make and answer calls just using your voice

- Ease of use with Jabra Voice Guidance

- Last number redialing and call back last number

- Voice dialing*

- Three way calling*

- Advanced MultiUse™ - be connected to two active Bluetooth
devices at the same time

- Tells you who is calling*

Specifications:

- Up to 6 hours of talk time and 15 days of standby time

- Rich sound and ambient noise reduction by Active Noise
Cancellation

- Noise Blackout(tm) 3.0 dual microphones technology provides
outstanding background noise reduction

- Digital sound enhancements via DSP technology

- Clear wireless streaming of you r favorite multimedia: Music,
GPS, podcasts, video, etc. (from A2DP enabled devices*)

- Bluetooth technology – Easy pairing with Bluetooth 3.0
EDR & eSCO

- Supported Bluetooth profiles: HFP, HSP, A2DP, AVRCP, PBAP

- Up to 128-bit encryption

- Rechargeable battery with charging option from AC charger or
PC using the supplied USB cable

- Operating range up to 10 meters (approximately)

- Weight 18 grams

- Size: 89.7 mm x 29.9 mm x 21.9 mm

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* Phone dependent

JABRA SUPREME

3

GETTING STARTED

Please follow these steps before using the Jabra SUPREME:
1 Charge the Jabra SUPREME using the supplied AC charger and

USB cable.

2 Activate Bluetooth® on your phone or device (refer to the

manual of your device)

3 Turn your Jabra SUPREME on by ipping open the boom, and

pair it with your mobile device by following the voice guidance.

NOTE: Voice Guidance and Voice commands are enabled as the
default setting when you turn on your Jabra SUPREME the first
time. You can at any time disable both by pressing the Voice
button while you flip the boom arm to On position. You will hear
”Voice off” and SUPREME will no longer talk to you or listen for
commands. Repeat the process to enable the voice features again.

CHARGE YOUR JABRA SUPREME

Make sure that your headset is fully charged before you start
using it. Use the USB cable to connect Jabra SUPREME to a
USB port or use an AC charger. The battery indicator light will
Flash Green while charging. When light goes out the charge is
complete. A full charge takes approximately two hours. .

Only use the charger provided in the box – do not use chargers
from other devices as this may damage your headset. Also you
should not use your supplied SUPREME charger to charge other
devices.

NOTE: The lifetime of the battery will be signicantly reduced
if your device is left uncharged for a long period. We therefore
recommend that you recharge your device at least once a month.

WEARING STYLE

The Jabra SUPREME is ready to be worn for right ear wearing, but
if you prefer left ear wearing remove the ear hook and turn it and

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JABRA SUPREME

4

attach it from the opposite side. The ear cushions come in two
different styles to fit any ear. Furthermore you can twist and bend
the lower part of the earhook to optimize.

TURNING YOUR HEADSET ON AND OFF

- Flip the boom arm to turn on (open position) or turn o (closed
position).

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JABRA SUPREME

5

PAIRING IT WITH YOUR PHONE/DEVICE

Bluetooth® Headsets are connected to mobile phones/devices
using a procedure called ‘pairing’. By following a few simple steps, a
phone/device can be paired with a headset in a matter of seconds.

1 Activate Bluetooth® on your phone/device
2 Turn the Jabra SUPREME on
3 The rst time you turn the Jabra SUPREME on it will

automatically enter into pairing mode. The connectivity icon
on the Status Display will ash with a blue light and you will be
voice guided through the pairing process.

If you have disabled the Voice guidance go to the Bluetooth
settings menu on your phone/device and search for new
Bluetooth devices. Choose Jabra SUPREME. When pairing is
complete Status Display will shft from ashing to steady light.
You are now ready to start using your Jabra SUPREME.

NOTE: If asked for a passkey or pin code use 0000 (four zeros)

PAIR A NEW OR SECOND DEVICE

1 Ensure that the Jabra SUPREME is turned on
2 Tap the Voice button. You will be asked to ”Say a command”
3 Say ”Pair new device” and follow the instructions
4 If this is your second device you will need to reconnect to the

rst device afterwards

Pair new
device

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JABRA SUPREME

6

NOTE: If you have disabled Voice Guidance and Control you can
put Jabra SUPREME in pairing mode manually by holding the
Answer/end button while ipping the boom arm to On position.
The Status Display will ash blue to indicate that you are in pairing
mode.

CONNECTING WITH YOUR PHONE

Pairing is only needed the rst time a headset and a phone/device
are used together. When the headset and phone/device have
been paired once they will automatically reconnect when the
headset is on and Bluetooth® is activated on the phone/device.

If the devices are paired, but do not reconnect, tap the Answer/
end button.

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JABRA SUPREME

7

HOW TO

The Jabra SUPREME is easy to operate. The buttons performs
dierent functions depending on how long you press them.

Instruction Duration of press

Tap Press briey

Double tap Press briey two times within 1/2 second

Press Approx: 1-3 second

Long press Approx: 4-5 seconds

Extra long press Approx: 5-10 seconds

Answer a call

- Tap the Answer/End button

- Say “Answer” after the caller is announced.*

End a call

- Tap the Answer/End button

Reject/ignore a call*

- Double Tab the Answer/End button when the phone rings to
reject an incoming call. Depending on your phone settings, the
person who called you will either be forwarded to voice mail or
hear the busy signal

- Say “Ignore” after the caller is announced.*

Make a call*

- Tap the Voice button and you will be prompted to “Say a
command”. You can then:

- Say ”Redial” to redial last outgoing number

- Say ”Call back” to call back the last incoming number*

- Say ”Phone commands” to activate the voice dialing feature on
your phone**

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* Phone dependent
** Refer to phone’s user manual

JABRA SUPREME

8

- You can also place a call directly from your phone. If your
phone is connected it will automatically transfer the call to your
Jabra SUPREME*. If the call does not transfer, tap the Answer/

end button.

Last number redial*

- Double tap the Answer/End button

Activate Voice dialing**

- Press the Answer/end button to activate the phones voice
dialing or tap the Voice button and say “Phone commands”.*

BATTERY STATUS*

- When on standby tap the voice button and say “Battery “.

Mute/un-mute

- You can mute the Jabra SUPREME microphones by pressing
both Volume up and down at the same time.Un-mute tap
either of the volume buttons.

Adjust sound and volume

- Tap the Vol- or Vol+ buttons to adjust the volume when on a
call or listening to multimedia on your Jabra SUPREME.

Three way calling*

- Press the Answer/end button to switch to call on hold. Press

the Answer/end button to switch back to rst call.

Play music*

- If your phone supports A2DP audio streaming then you can
transfer music or any other type of audio to the SUPREME.

Answer a call while playing music*

- If you have an incoming call while listening to music on the
Jabra SUPREME the music will pause and you will hear your
ringtone or caller ID. You can then chose to answer or ignore
the call. After the call the music will start to play again*.

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* Phone dependent
** Refer to phone’s user manual

JABRA SUPREME

9

JABRA VOICE FEATURES

Typ e Definition

Voice Control Your voice in action, where you guide

Voice Guidance The headset plays voice

When you have an incoming call you can answer or ignore just
using you voice. You do not have to touch Jabra headset or you
phone. Just say “Answer” to take the call and “Ignore” to reject.

Your voice to SUPREME What it does

“Answer” The headset captures your

“Ignore” The headset captures your

At any time when you are connected to a phone and not in a call
or streaming multimedia, you can tap the Voice button, wait for
Jabra SUPREME to ask you to ”Say a command”, and then say one
of the following commands.

Voice control – Outgoing calls, pairing, battery level and

Your Voice to SUPREME What it does

”Pair new device” Puts the SUPREME into pairing

”Redial” SUPREME redials the last outgoing

”Call back” Calls back the last incoming call

the headset

announcements to you

Voice control – Incoming call

command and directs the phone to
take the call

command and directs the phone to
reject the call

start music player

mode

call made on the phone

recieved on the SUPREME

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JABRA SUPREME

10

”Phone commands” Activates your phone’s voice dialing

”Battery” Will tell you the battery level on

”What can I say?” Will tell you what your options are

”Cancel” Will cancel the current operation

The Jabra SUPREME is loaded with voice guidance that talks you
through setup and daily operation. in the table below you can see
the most common announcements.

SUPREME
announcements to you

“Welcome! You are now
ready for pairing. Go to
the Bluetooth menu on
your phone.

Turn on or enable
Bluetooth.

Search for devices and
select your Jabra hands
free device. Select pair
or OK. If asked for a PIN
code enter 0000”

”Pairing failed” Announced if pairing fails

“Connected” Announced when SUPREME is

“Two devices connected” Announced when SUPREME is

feature*

SUPREME

and close the voice menu

Voice guidance

What it means

The SUPREME is in pairing mode.
Announced automatically when

powered on the rst time and
whenever SUPREME is put into
pairing mode.

connected to a phone

connected to two phones/devices

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* Phone dependent

JABRA SUPREME

11

”Disconnected” Announced if a connected phone/

”Battery level is low” Announced when the battery level

”Voice on/o” Announced when voice guidance

”Call from <name from
phone address book or
number>”*

device is turned o, goes out of
range or has BT disabled while in
range and while the speakerphone
is still turned on.

goes below 10%

and controls are enabled or disabled

Announced when there is an
incoming call if your phone/device
supports caller ID (PBAP)

ADDITIONAL FEATURES

Play music, podcasts and GPS Announcement*

If your phone or device supports A2DP audio streaming you can
hear your music or any other audio through your Jabra SUPREME.
Simply start playing your music or start your application and the
audio will automatically transfer to SUPREME. If your phone rings
the audio will mute and you can answer or ignore the call. The
audio will resume after the call.*

Using you Jabra SUPREME with two mobile devices at the
same time

The Jabra SUPREME supports Advanced MultiUse™ and is capable
of having two mobile phones (or other Bluetooth® devices)
connected at the same time. This will give you the freedom of
having only one headset to operate both of you mobile phones/
devices.

When you have two active phones/devices connected you will
hear ”Two devices connected”. In this state the phone paired last
will be used for voice dialing. When two phones are connected
you can place and answer calls on both and switch between
the two. If you are on a call and receive a second call you will be
alerted by a tone. You can then:

- Put the rst call on hold and accept the incoming call by
pressing the Answer/end button

- Switch between the two active calls by pressing the Answer/
end button again

* Phone dependent

JABRA SUPREME

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12

- Tap the Answer/end button once to end the first call and
accept the new incoming call

QUICK REFERENCE TABLE FOR MANUALLY CONTROLLING YOUR
JABRA SUPREME

Function Action

Entering pairing
mode

Cancel pairing mode Tap the Answer/end button

Answer call Tap the Answer/end button

End a call Tap the Answer/end button

Reject a call Double tap the Answer/end button to

Initiate phone voice
dial*

Enable or disable
Voice Guidance and
commands

DISABLE
ACTIVE NOISE
CANCELLATION

Reset to factory
default

Download Firmware updates and additional languages

Go to jabra.com/SUPREME and download the latest rmware and
additional languages.

Flipping boom arm to On position

reject an incoming call

Press the Answer/end button when
connected or not on an active call or
tap the Voice button and say “Phone
commands” to activate the voice
dialing feature on your phone.*

Press and hold the Voice button while
ipping the boom arm to On position.
You will hear ”Voice on” when
you enable and ”Voice o” when you
disable the voice features.

When in a call you can press the Voice
Control button to disable Active Noise
Cancellation feature. Press again to
enable.

Turn on the SUPREME and press
and hold the Answer/end, VOL+
button together for about 6 seconds.
When the SUPREME is reset it will
automatically go into pairing mode.

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* Phone dependent

JABRA SUPREME

13

TROUBLESHOOTING & FAQ

I hear crackling noises

- Bluetooth is a radio technology, which means it is sensitive to
objects between the headset and the connected device. It is
designed for the headset and the connected device to be used
within 33 feet (10 meters) of each other, with no major objects
in the way (walls, etc.).

I cannot hear anything in my headset

- Increase the volume in the headset.

-

Ensure that the headset is paired to a device that is playing.

- Make sure your phone is connected to the headset by tapping
the Answer/End button.

I am having pairing problems

- You may have deleted your headset pairing connection in your
mobile phone/device. Follow the pairing instruction to pair it
again.

I want to reset the pairing list in my headset

- The headset registers a list of up to 7 mobile phones. To
clear the pairing list and reset the Jabra SUPREME to factory
settings you can turn the SUPREME on while pressing the
VOL+ and Answer/end button for about 6 seconds. The next
time you power on the Jabra SUPREME it will automatically go
into pairing mode.

Will the Jabra SUPREME work with other Bluetooth
equipment?

- The Jabra SUPREME is designed to work with Bluetooth mobile
phones. It can also work with other Bluetooth devices that are
compliant with Bluetooth version 1.1 or higher and support a
headset, hands-free and/or advance audio distribution profile.

I cannot use Reject call, call on hold, Redial or voice dialing

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* Phone dependent

JABRA SUPREME

14

- These features are dependent on the ability of your phone to
support a hands-free profile. Even if the handsfree profile is
implemented reject call, call hold and voice dialing are optional
features which are not supported by all devices. Please consult
your device manual for details.

Please note that some features can only be operated from the
primary device e.g. voice dial using Jabra SUPREME with 2 mobile
phones.

My Jabra SUPREME does not announce the caller names
during incoming calls

- Ensure that your phone supports the Bluetooth® phonebook
access prole (PBAP) and that the name of the caller is in you
phonebook.

Please note that on some Android phones a warning message
about the phonebook transfer appears in the top left corner. You
must select this message and agree to the connection in order to
get caller ID to function properly.

NEED MORE HELP?

1. Web: www.jabra.com

(for the latest support info and online User Manuals)

2. E-mail:

Deutsch [e-mail]
English [e-mail]
Español [e-mail]
Français [e-mail]
Italiano [e-mail]
Nederlands [e-mail]
Polska [e-mail]
Scandinavian [e-mail]
Россия [e-mail]
Information: [e-mail]

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JABRA SUPREME

15

3. Phone:

Belgique/Belgie 00800 722 52272
Danmark 70 25 22 72
Deutschland 0800 1826756
Die Schweiz 00800 722 52272
España 900 984572
France 0800 900325
Italia 800 786532
Luxembourg 00800 722 52272
Nederland 0800 0223039
Norge 800 61272
Österreich 00800 722 52272
Polska 0801 800 550
Portugal 00800 722 52272
Suomi 00800 722 52272
Sverige 020792522
United Kingdom 0800 0327026
Россия [phone]
International 00800 722 52272

TAKING CARE OF YOUR HEADSET

- Always store the Jabra SUPREME with the power o and safely
protected.

- Avoid storage at extreme temperatures (above 45°C/113°F –
including direct sunlight – or below -10°C/14°F). This can shorten
battery life and may aect operation. High temperatures may
also degrade performance.

- Do not expose the Jabra SUPREME to rain or other liquids.

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JABRA SUPREME

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GLOSSARY

1 Bluetooth is a radio technology that connects devices, such

as mobile phones and headsets, without wires or cords over
a short distance (approx. 10 meters/33 feet). Bluetooth is safe
to use. It is secure too, so once a connection has been made
no-one can listen in and there is no interference from other
Bluetooth devices either. Get more information at
www.bluetooth.com.

2 Bluetooth proles are the dierent ways that Bluetooth devices

communicate with other devices. Bluetooth phones support
the headset prole, the hands-free prole or both. In order to
support a certain prole, a phone manufacturer must implement
certain mandatory features within the phone’s software.

3 Pairing creates a unique and encrypted link between two

Bluetooth devices and lets them communicate with each other.
Bluetooth devices will not work if the devices have not been
paired.

4 Passkey or PIN is a code that you enter on your Bluetooth

enabled device (e.g. a mobile phone) to pair it with your Jabra
SUPREME. This makes your device and the Jabra SUPREME
recognize each other and automatically work together.

5 Standby mode is when the Jabra SUPREME is passively waiting

for a call. When you ‘end’ a call on your mobile phone, the
headset goes into standby mode.

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Dispose of the product according
to local standards and regulations.

www.jabra.com/weee

JABRA SUPREME

17

© 2011 GN Netcom US, Inc. All rights reserved. Jabra® is a registered
trademark of GN Netcom A/S. All other trademarks included herein
are the property of their respective owners. The Bluetooth® word
mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by GN Netcom A/S is under license. (Design and
specifications subject to change without notice).

© 2011 GN Netcom A/S. All rights reserved. Jabra® is a registered
trademark of GN Netcom A/S. All other trademarks included herein
are the property of their respective owners. The Bluetooth® word
mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by GN Netcom A/S is under license. (Design and
specifications subject to change without notice).

MADE IN CHINA
TYPE: XXXXXX

www.jabra.com

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