Jabra Evolve2 65 User Manual

EVOLVE2 65

User manual

© 2020 GN Audio A/S. All rights reserved. Jabra® is a
trademark of GN Audio A/S. The Bluetooth

®

word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.

Made in China

MODEL: HSC110W

Declaration of Conformity can be found on

www.jabra.com/doc

1. Welcome .........................................5

2. Jabra Evolve2 65 overview .........6

2.1 Included accessories

2.2 Optional accessories

3. How to wear ...................................8

3.1 Wearing styles

3.2 Adjusting the headset

3.3 Fold flat for storage

4. How to charge ............................ 11

4.1 Charge using the charging stand (optional
accessory)

4.2 Charge using USB charging cable

4.3 Sleep mode

5. What the LEDs mean ............... 15

6. How to connect .......................... 16

6.1 Connect to computer

6.2 Pair with a smartphone

7. How to use ................................. 18

7.1 Power on/off

7.2 Calls & music

7.3 Busylight(s)

7.4 Mute/unmute using the microphone boom-arm

7.5 Answer call using the microphone boom-arm

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7.6 Voice Assistant

7.7 Multiuse

7.8 Multiple call handling

7.9 Voice guidance

7.10 Sidetone

7.11 How to reset

8. Software and firmware ............ 28

8.1 Jabra Sound+

8.2 Jabra Direct

8.3 Update firmware

9. Support ........................................ 30

9.1 FAQ

9.2 How to care for your headset

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1. Welcome

Thank you for using the Jabra Evolve2 65. We
hope you will enjoy it!

Jabra Evolve2 65 features

• Comfortable noise-isolating design

• 3-microphone call technology

• Up to 37 hours wireless battery life

• 40mm speakers for exceptional music

• Up to 30m/100ft wireless range, with
significantly enhanced coverage and fewer
dropouts

• Works with all leading UC platforms,
Microsoft Teams-certified variants available

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2. Jabra Evolve2 65

overview

Left Right

Volume down
Previous track (hold 1 sec)

Volume up
Next track (hold 1 sec)

Voice assistant
Mute microphone

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Busylight/
Status LED

Play/pause music

LED status

Power On/Off
Bluetooth Pair

(hold 1 sec)

Microphone

Answer/end call
Open Microsoft Teams notification*

USB-C charging
(approx. 1.5 hours
to charge)

*Requires Microsoft Teams headset variant

6

2.1 Included accessories

Jabra Link 380 USB-A

Bluetooth adapter

USB-A to USB-C

charging cable

Jabra Link 380 USB-C

Bluetooth adapter

2.2 Optional accessories

Charging Stand Charging Stand

Ear cushions

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Carry case

7

3. How to wear

3.1 Wearing styles

Mono variant

Stereo variant

R

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L

8

3.2 Adjusting the headset

Adjust the headband so that the headset fits
your head comfortably.

Stereo variant Mono variant

When using the microphone, it should be
positioned close to your mouth.

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3.3 Fold flat for storage

The earcups can be folded flat for easy
storage.

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4. How to charge

The headset can be charged using the optional
charging stand, or via a USB charging cable
plugged directly into the headset.

It takes approx. 1 hour and 30 minutes to fully
charge. When fully charged, the battery life is
up to 37 hours. If out of battery, charging the
headset for 15 minutes will give up to 8 hours
of battery life.

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4.1 Charge using the charging stand

(optional accessory)

Connect the charging stand to a powered USB
port on your computer using the supplied USB
charging cable, and then dock the headset in
the charging stand. Alternatively, the charging
stand can be plugged into any powered USB
power supply.

Powered USB port

The battery LED on the headset will flash white
briefly to indicate the headset has been
correctly docked with the charging stand.

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The battery LED will then briefly flash green,
yellow or red to indicate the current battery
charging status. When the LED turns solid

green, the headset is fully charged.

12

4.2 Charge using USB charging cable

Plug the USB charging cable into the USB-C
charging port on the right earcup and any
available USB port on your computer. It is
recommended to charge the headset using the
supplied Jabra charging cable, however it is
possible to use a compatible charger.

Right earcup

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4.3 Sleep mode

When the headset is powered on, but not
playing music or in a c all, they will automatically
enter sleep mode after 8 hours to conserve
battery. To exit sleep mode, simply press any
button.

The length of time before the headset enter
sleep mode can be adjusted using the Jabra
Sound+ app on your smartphone or Jabra
Direct on your computer.

After 24 hours of sleep mode, the headset will
power down completely. To power the headset
on, slide the On/Off switch to Off and then On.

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5. What the LEDs mean

LED

Power on
Battery full
Battery medium
Battery low

Battery critically low

Pairing mode

Resetting/Firmware
updating

BUSYLIGHTSTATUS LED

Busylight

Active call

Incoming call

(slow flash) Headset is

trying to connect to
Microsof t Teams. Will
time out af ter 10
seconds*

(fast flash) Microsoft

Teams notification*

LED

Mute

Plugged into computer

and signed into
Microsoft Teams*

(slow flash) Headset is

trying to connect to
Microsof t Teams. Will
time out af ter 10
seconds*

(fast flash) Microsoft

Teams notification*

Bluetooth connection

Incoming call/Active call

Streaming music/media

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*requires Microsoft Teams headset variant

15

6. How to connect

6.1 Connect to computer

Plug the supplied Jabra Link 380 into a USB
port on your computer. The Jabra Evolve2 65
and the Jabra Link 380 are pre-paired and
ready for use out of the box. The Bluetooth
range is up to 30 meters or 100 feet.

To hear music in the headset you may need to
select the Jabra Link 380 as the playback device
in your operating system’s audio settings.

To manually pair the Jabra Evolve2 65 with the
Jabra Link 380, download and use Jabra Direct.

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6.2 Pair with a smartphone

1. Slide the On/Off switch to the Bluetooth
position and hold it there until the LED
flashes blue and you hear an announcement
in the headset.

2. Go to the Bluetooth menu on your
smartphone and select the Jabra Evolve2 65
from the list of available devices.

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7. How to use

Left Right

Volume down button

Play/Pause button

Volume up button

Voice button

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On/Off switch

*Requires Microsoft Teams headset variant

Multi-function button
Microsoft Teams button*

7.1 Power on/o

Slide the On/Off switch to the On or Off
position to power the headset on or off.

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7. 2 Calls & music

Right

Calls & music

Answer call

End call

Reject call

Bring Microsoft
Teams to
foreground on
computer

Join active
Microsoft Teams
meeting

View Microsoft
Teams missed calls
and voicemails

Press the Multi-
function button

Alternatively, move the
microphone down to
answer a call

Press the Multi-
function button

Double-press the
Multi-function button

Press the

Microsoft Teams

button* (when signed
into Microsoft Teams)

Press the

Microsoft Teams

button* (when signed
into Microsoft Teams)

Press the

Microsoft Teams

button* (when signed
into Microsoft Teams)

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*Requires Microsoft Teams headset variant

19

Play/pause music

Adjust volume

Next track

Restart track or
previous track

Busylight on/o

Press the Play/Pause
button

Alternatively, the
headset will pause
music when it is placed
on a flat surface, and
will resume music
when lifted from a flat
surface.

Press the Volume up or
Volume down button,
when listening to music
or on a call

Press and hold (1 sec)
the Volume up button

Press and hold (1 sec)
the Volume down
button to restart the
current track

Press and hold twice to
play the previous track

Press the Volume up
and Volume down
buttons at the same
time

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Hear battery
status

Press the Volume up or
Volume down buttons
when not on a call or
listening to music

20

Activate Voice
Assistant (Siri,
Google Assistant)

Press the Voice button,
when not on a call

Press the Voice button,
when on a call

Mute/unmute
microphone

Alternatively, move the
microphone boom-arm
up to mute, or down to
unmute

7. 3 Busylight(s)

The Busylight(s) on the headset automatically
light up red when you are on a call to indicate
to colleagues that you are busy. To manually
switch the Busylight(s) on/off, press the
Volume up and Volume down buttons at the
same time.

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7.4 Mute/unmute using the

microphone boom-arm

The headset microphone can be muted by
moving the microphone boom-arm up, or
unmuted by moving it down. This feature is on
by default, and can be disabled using Jabra
Sound+ on your smartphone or Jabra Direct on
your computer.

Mute microphone

Unmute microphone

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7.5 Answer call using the microphone

boom-arm

An incoming call can be answered by moving
the microphone boom-arm down, close to your
mouth. This feature is on by default, and can be
disabled using Jabra Sound+ on your
smartphone or Jabra Direct on your computer.

Answer call

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7.6 Voice Assistant

The Jabra Evolve2 65 enables you to speak to
Siri, Google Assistant on your smartphone
using the Voice button.

Right Voice Assistant

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Activate Voice
Assistant
(Siri, Google
Assistant)

Press the Voice
button, when not
on a call

7.7 Multiuse

The headset can be paired to up to 8 Bluetooth
devices, and and connected to two Bluetooth
devices at once (e.g. the Jabra Link 380 and a
smartphone, or two smartphones). The
headset can accept multiple incoming calls
from either device.

To pair to two smartphones, use the normal
pairing process separately for each smartphone
(refer to section 6).

Note: Voice assis tant will be acti vated on the last co nnected
smartphone.

24

7.8 Multiple call handling

The headset can accept and handle multiple
calls at the same time.

Right Multiple call handling

End current call and
answer incoming call

Put current call on
hold and answer
incoming call

Switch between held
call and active call

Reject incoming call,
when on a call

*Non-Microsoft Teams headset variant only

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Press the Multi­function button

Hold (2secs) the

Multi-function

button*

Hold (2secs) the

Multi-function

button*

Double-press the

Multi-function

button

25

7.9 Voice guidance

5

Voice guidance are announcements that will
guide you through set up, or will give you
headphone status updates (e.g. connection
and battery status).

Voice guidance is enabled by default.

Right Voice guidance

Press and hold
(5 sec) the Voice

Turn Voice
guidance on/o

Alternatively, use Jabra Direct on your
computer, or Jabra Sound+ on your smar tphone,
to turn Voice guidance on or off.

For the latest list of supported languages,
refer to the Jabra Sound+ app on your
smartphone or Jabra Direct on your computer.

button and the
Volume up button
until you hear an
announcement in the
headset

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7.10 Sidetone

3

Sidetone enables you to better hear your own
voice when you are on a call.

Sidetone settings can be configured using the
Jabra Sound+ app on your smartphone or Jabra
Direct on your computer.

7.11 How to reset

Resetting the headset clears the list of paired
devices and resets all settings.

Right Reset headset

Ensure the headset
is powered on and
you are not on a
call. Then press
and hold (3 sec)
the Multi-function
button and the

Reset pairing
list and settings

Volume up button
simultaneously until
the LED lights up
purple and your hear
an announcement in
the headset

You will need to re­pair the headset to
your Jabra Link 380.

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8. Software and

firmware

8.1 Jabra Sound+

Personalize your music
and calls

Fine tune your music with
MySound

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Jabra Sound+ app

28

8.2 Jabra Direct

Jabra Direct is computer software designed to
support, manage and enable optimal
functionality for Jabra devices.

Download the latest free version from jabra.com/direct

8.3 Update firmware

Firmware updates improve performance or
add new functionality to Jabra devices.

Firmware can be updated using either Jabra
Direct or the Jabra Sound+ app. Both
applications will notify you when a firmware
update is available.

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9. Support

9.1 FAQ

View the FAQs on Jabra.com/help/evolve2-65

9.2 How to care for your headset

• Always store the headset in the supplied
case.

• To prevent the depletion of the battery
lifetime or capacity, avoid storing the headset
in hot or cold environments, such as a closed
car in summer, or in winter conditions.

• It is recommended to keep the headset
between -20°C and 55°C (-4°F and 131°F).

• Do not store the headset for extended
periods of time without recharging them
(max. three months).

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jabra.com/evolve2-65

REV. C