Jabra Elite 65E User Manual

Jabra
Elite 65e
User manual
© 2018 GN Audio A/S. All rights reserved. Jabra® is a trademark of GN Audio A/S. The Bluetooth
®
word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by GN Audio A/S is under license.
Made in China MODEL: HSC070W
Declaration of Conformity can be found on
www.jabra.com/doc
1. Welcome ......................................... 5
2. Jabra Elite 65e overview ............. 6
2.1 Included accessories
3. How to wear ...................................7
3.1 Getting the correct fit
3.2 Attaching the EarWings and EarGels
3.3 Using the magnetic earbuds
4. How to charge ............................ 11
4.1 What the LEDs mean
5. How to connect .......................... 13
5.1 Power on/o
5.2 Pairing with a smartphone
6. How to use ................................. 15
6.1 Calls & music
6.2 Active Noise Cancellation (ANC)
6.3 HearThrough
6.4 Voice guidance
6.5 Siri or Google Now
6.6 Multiple call handling
6.7 Vibrate alert
6.8 How to reset
7. Jabra Sound+ app ...................... 24
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8. Support ........................................ 25
8.1 FAQ
8.2 How to care for your earbuds
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1. Welcome

Thank you for using the Jabra Elite 65e. We hope you will enjoy it!
Jabra Elite 65e features
• Active Noise Cancellation (ANC) to reduce disturbances
• Power battery to fuel all-day use (up to 13 hours on a 2 hour charge)
• Dual-connectivity to two Bluetooth devices, enabling you to take calls and listen to music on two devices using the same earbuds
• Up to 10 meters / 33 feet of wireless range for true mobility
• Vibrating call alert to ensure you never miss a call
• HearThrough feature: Hear the conversations around you at the touch of a button
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2. Jabra Elite 65e
overview
Vibrating neckband
Volume up Next track (hold)
jabra
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Magnetic zone
jabra
Battery/ Bluetooth LED
Power on/o (hold) Answer/end call
Play/pause music
Volume down Previous track (hold)
Microphone

2.1 Included accessories

L
L
L
EarGels
EarWings
R
R
R
Audio mode LED
Cycle between ANC and Hear­Through modes
Mute Voice assistant
USB charging cable
6

3. How to wear

Jabra Elite 65e is designed to be worn around the neck.
The earbuds have three microphones: one on each of the earbuds and one on the cable. For the optimal call experience, position the microphone on the cable as close to your mouth as possible, and wear both earbuds in your ears.
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3.1 Getting the correct fit
The earbuds are supplied with three EarGel and EarWing sizes: large, medium and small.
Small Small
Medium
Large
L
L
L
R
R
Medium
R
Large
It is highly recommended to mix and match the different EarGel and EarWing sizes to find the best combination for your ear. The correct fit will feel tight and will seal out background noises.
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3.2 Attaching the EarWings and
EarGels
1. To attach an EarWing, align the indent on the EarWing with the ridge on the earbud (as illustrated), and stretch the EarWing over the earbud. It will fit perfectly in the groove when properly attached.
2. Firmly press the EarGel onto the earbud, ensuring it is angled correctly (as illustrated).
1
2
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3.3 Using the magnetic earbuds

The earbuds are magnetic, and connect together for convenient cable and power management. When the earbuds are connected, your music will be paused or your call will be ended. Separating the earbuds will answer an incoming call. Go to section 6.1. for more information.
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4. How to charge

To charge the earbuds, connect a USB charging cable to the USB charging port on the neckband. It is recommended to charge the earbuds using the supplied Jabra charging cable, however it is possible to charge the earbuds using your smartphone charger.
It takes approx. 2 hours to fully charge the earbuds.
Note: Always clean and dry the USB charging port before charging the earbuds. It is recommende d to recharge the earbuds at least once a month.
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4.1 What the LEDs mean

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Status LED
Full Medium Low
Ver y low
Pairing mode Resetting
ANC/ HearThrough LED
ANC on
HearThrough on
12

5. How to connect

5.1 Power on/o
On: Hold the Multi-function button for 1 second. The LED will flash green, and the neckband will vibrate.
Off: Hold the Multi-function button for 3 seconds. The LED will flash red, and the neckband will vibrate.
On O
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5.2 Pairing with a smartphone

1. Ensure the earbuds are powered off, and then hold (3 secs) the Multi-function button until the LED flashes blue and you hear an announcement in the earbuds.
3 sec.
2. Wear the earbuds and follow the voice-guided pairing instructions.
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6. How to use

Volume up/ Skip track button
Status LED
Multi-function button
Volume down/ Skip track back button
Microphone

6.1 Calls & music

Calls & music
Power on
Power o
Play/pause music
Answer/end call
Reject call
jabra
jabra
Hold (1 sec) the Multi-function button
Hold (3 sec) the Multi-function button
Press the button, when listening to music
Press the button
Double-press the Multi-function button
Magnetic zone
ANC/ HearThrough LED
ANC/ HearThrough button
Mute/Voice button
Multi-function
Multi-function
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jabra
Answer/end
jabra
call or pause music
Detach/attach the Magnetic earbuds
Adjust volume
Next track
Previous track
Battery status
Siri or Google Now
Mute/un-mute microphone
Cycle between ANC and HearThrough modes
Press the
Volume up or
Volume down button,
when listening to music or on a call
Hold (1 sec) the
Volume up
button (smartphone only)
Hold (1 sec) the Volume down button (smartphone only)
Press the
Volume up or
Volume down button,
when not listening to music or on a call
Press the Mute/Voice button, when not on a call
Press the
Mute/Voice
button, when on a call
Press the
ANC/
HearThrough button
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6.2 Active Noise Cancellation (ANC)

The earbuds use Active Noise Cancellation (ANC) to reduce outside disturbance, allowing you to fully focus.
Press the ANC/HearThrough button to cycle through the available options.
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6.3 HearThrough

HearThrough enables you to hear your surroundings or engage in conversations without needing to remove the earbuds.
Press the ANC/HearThrough button to cycle through the available options.
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6.4 Voice guidance

Voice guidance are announcements intended to guide you or give earbud status updates (e.g. connection and battery status).
How to turn voice guidance On/Off
Voice guidance is enabled by default.
Voice Guidance On: Ensure the earbuds are powered on, and then hold the Mute/ Voice button for 5 seconds.
Voice Guidance Off: Ensure the earbuds are powered on, and then hold the Mute/ Voice button for 5 seconds.
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6.5 Siri or Google Now

Phone voice commands enable you to speak to Siri or Google Now on your smartphone using your earbuds. For more information on using Siri or Google Now, please refer to your smartphone’s user manual.
Phone voice commands
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Activate Siri or Google Now (phone dependent)
Press the button, when not on a call
Mute/Voice
Voice assistant settings can be configured using the Jabra Sound+ app.
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6.6 Multiple call handling

The earbuds can answer or reject calls when you are already on a call.
Multiple call handling
End current call and answer incoming call
Put current call on hold and answer incoming call
Switch between held call and active call
Reject incoming call, when on a call
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Press the Multi-function
button
Hold (1secs) the
Multi-function
button
Hold (1secs) the
Multi-function
button
Double-tap the
Multi-function
button
21

6.7 Vibrate alert

The earbuds will vibrate whenever they are powered on/off, connected to your smar tphone or computer, or when there is an incoming call.
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6.8 How to reset

Resetting the earbuds clears the list of paired devices and all earbud settings.
After resetting, it is necessary to re-pair the earbuds to your smartphone.
Reset
Ensure the earbuds are
5
Reset the pairing list
powered on and you are not on a call. Then simultaneously hold
Volume up button
the
Multi-function
and the button for 5 seconds. You will then need to re-pair the earbuds.
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7. Jabra Sound+ app

Jabra Sound+ app
Customize your music
Manage HearThrough
Register your 2-year warranty
The Jabra Sound+ app also enables you to:
• Firmware update the earbuds
• Manage voice prompts
• Enable/disable vibration
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8. Support

8.1 FAQ

View the FAQs on Jabra.com/elite65e.

8.2 How to care for your earbuds

• Always store the earbuds with the power off and safely protected.
• Avoid storage at extreme temperatures (above 50°C/122°F or below -10°C/14°F). This can shorten battery life and may affect the earbuds.
• Regularly clean the metal mesh on each earbud to avoid them becoming blocked.
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jabra.com/elite65e
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