Jabra Elite 65E User Manual

Jabra

Elite 65e

User manual

© 2018 GN Audio A/S. All rights reserved. Jabra® is a
trademark of GN Audio A/S. The Bluetooth

®

word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.

Made in China
MODEL: HSC070W

Declaration of Conformity can be found on

www.jabra.com/doc

1. Welcome ......................................... 5

2. Jabra Elite 65e overview ............. 6

2.1 Included accessories

3. How to wear ...................................7

3.1 Getting the correct fit

3.2 Attaching the EarWings and EarGels

3.3 Using the magnetic earbuds

4. How to charge ............................ 11

4.1 What the LEDs mean

5. How to connect .......................... 13

5.1 Power on/o

5.2 Pairing with a smartphone

6. How to use ................................. 15

6.1 Calls & music

6.2 Active Noise Cancellation (ANC)

6.3 HearThrough

6.4 Voice guidance

6.5 Siri or Google Now

6.6 Multiple call handling

6.7 Vibrate alert

6.8 How to reset

7. Jabra Sound+ app ...................... 24

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8. Support ........................................ 25

8.1 FAQ

8.2 How to care for your earbuds

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1. Welcome

Thank you for using the Jabra Elite 65e. We
hope you will enjoy it!

Jabra Elite 65e features

• Active Noise Cancellation (ANC) to reduce
disturbances

• Power battery to fuel all-day use (up to 13
hours on a 2 hour charge)

• Dual-connectivity to two Bluetooth devices,
enabling you to take calls and listen to music
on two devices using the same earbuds

• Up to 10 meters / 33 feet of wireless range
for true mobility

• Vibrating call alert to ensure you never miss
a call

• HearThrough feature: Hear the
conversations around you at the touch of a
button

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2. Jabra Elite 65e

overview

Vibrating neckband

Volume up
Next track (hold)

jabra

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Magnetic zone

jabra

Battery/
Bluetooth LED

Power on/o (hold)
Answer/end call

Play/pause music

Volume down
Previous track (hold)

Microphone

2.1 Included accessories

L

L

L

EarGels

EarWings

R

R

R

Audio mode LED

Cycle between
ANC and Hear­Through modes

Mute
Voice assistant

USB charging cable

6

3. How to wear

Jabra Elite 65e is designed to be worn around
the neck.

The earbuds have three microphones: one on
each of the earbuds and one on the cable. For
the optimal call experience, position the
microphone on the cable as close to your
mouth as possible, and wear both earbuds in
your ears.

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3.1 Getting the correct fit

The earbuds are supplied with three EarGel
and EarWing sizes: large, medium and small.

Small Small

Medium

Large

L

L

L

R

R

Medium

R

Large

It is highly recommended to mix and match the
different EarGel and EarWing sizes to find the
best combination for your ear. The correct fit
will feel tight and will seal out background
noises.

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3.2 Attaching the EarWings and

EarGels

1. To attach an EarWing, align the indent on the
EarWing with the ridge on the earbud (as
illustrated), and stretch the EarWing over the
earbud. It will fit perfectly in the groove
when properly attached.

2. Firmly press the EarGel onto the earbud,
ensuring it is angled correctly (as illustrated).

1

2

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3.3 Using the magnetic earbuds

The earbuds are magnetic, and connect
together for convenient cable and power
management. When the earbuds are
connected, your music will be paused or your
call will be ended. Separating the earbuds will
answer an incoming call. Go to section 6.1. for
more information.

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4. How to charge

To charge the earbuds, connect a USB charging
cable to the USB charging port on the
neckband. It is recommended to charge the
earbuds using the supplied Jabra charging
cable, however it is possible to charge the
earbuds using your smartphone charger.

It takes approx. 2 hours to fully charge the
earbuds.

Note: Always clean and dry the USB charging port before
charging the earbuds. It is recommende d to recharge the
earbuds at least once a month.

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4.1 What the LEDs mean

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Status LED

Full
Medium
Low

Ver y low

Pairing mode
Resetting

ANC/
HearThrough
LED

ANC on

HearThrough
on

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5. How to connect

5.1 Power on/o

On: Hold the Multi-function button for 1
second. The LED will flash green, and the
neckband will vibrate.

Off: Hold the Multi-function button for 3
seconds. The LED will flash red, and the
neckband will vibrate.

On O

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5.2 Pairing with a smartphone

1. Ensure the earbuds are powered off, and
then hold (3 secs) the Multi-function button
until the LED flashes blue and you hear an
announcement in the earbuds.

3 sec.

2. Wear the earbuds and follow the voice-guided
pairing instructions.

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6. How to use

Volume up/
Skip track
button

Status
LED

Multi-function
button

Volume down/
Skip track back
button

Microphone

6.1 Calls & music

Calls & music

Power on

Power o

Play/pause
music

Answer/end
call

Reject call

jabra

jabra

Hold (1 sec) the
Multi-function button

Hold (3 sec) the
Multi-function button

Press the
button, when listening to
music

Press the
button

Double-press the
Multi-function button

Magnetic zone

ANC/
HearThrough
LED

ANC/
HearThrough
button

Mute/Voice
button

Multi-function

Multi-function

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jabra

Answer/end

jabra

call or pause
music

Detach/attach the
Magnetic earbuds

Adjust volume

Next track

Previous track

Battery status

Siri or Google
Now

Mute/un-mute
microphone

Cycle between
ANC and
HearThrough
modes

Press the

Volume up or

Volume down button,

when listening to music or
on a call

Hold (1 sec) the

Volume up

button (smartphone only)

Hold (1 sec) the
Volume down button
(smartphone only)

Press the

Volume up or

Volume down button,

when not listening to music
or on a call

Press the Mute/Voice
button, when not on a call

Press the

Mute/Voice

button, when on a call

Press the

ANC/

HearThrough button

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6.2 Active Noise Cancellation (ANC)

The earbuds use Active Noise Cancellation
(ANC) to reduce outside disturbance, allowing
you to fully focus.

Press the ANC/HearThrough button to cycle
through the available options.

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6.3 HearThrough

HearThrough enables you to hear your
surroundings or engage in conversations
without needing to remove the earbuds.

Press the ANC/HearThrough button to cycle
through the available options.

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6.4 Voice guidance

Voice guidance are announcements intended
to guide you or give earbud status updates (e.g.
connection and battery status).

How to turn voice guidance On/Off

Voice guidance is enabled by default.

Voice Guidance On:
Ensure the earbuds
are powered on, and
then hold the
Mute/ Voice button
for 5 seconds.

Voice Guidance Off:
Ensure the earbuds
are powered on, and
then hold the
Mute/ Voice button
for 5 seconds.

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6.5 Siri or Google Now

Phone voice commands enable you to speak to
Siri or Google Now on your smartphone using
your earbuds. For more information on using
Siri or Google Now, please refer to your
smartphone’s user manual.

Phone voice commands

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Activate Siri
or Google
Now (phone
dependent)

Press the
button, when not on
a call

Mute/Voice

Voice assistant settings can be configured
using the Jabra Sound+ app.

20

6.6 Multiple call handling

The earbuds can answer or reject calls when
you are already on a call.

Multiple call handling

End current call and
answer incoming call

Put current call on
hold and answer
incoming call

Switch between held
call and active call

Reject incoming call,
when on a call

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Press the
Multi-function

button

Hold (1secs) the

Multi-function

button

Hold (1secs) the

Multi-function

button

Double-tap the

Multi-function

button

21

6.7 Vibrate alert

The earbuds will vibrate whenever they are
powered on/off, connected to your smar tphone
or computer, or when there is an incoming call.

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6.8 How to reset

Resetting the earbuds clears the list of paired
devices and all earbud settings.

After resetting, it is necessary to re-pair the
earbuds to your smartphone.

Reset

Ensure the earbuds are

5

Reset the pairing
list

powered on and you
are not on a call. Then
simultaneously hold

Volume up button

the

Multi-function

and the
button for 5 seconds.
You will then need to
re-pair the earbuds.

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7. Jabra Sound+ app

Jabra Sound+ app

Customize
your music

Manage
HearThrough

Register your
2-year warranty

The Jabra Sound+ app also enables you to:

• Firmware update the earbuds

• Manage voice prompts

• Enable/disable vibration

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8. Support

8.1 FAQ

View the FAQs on Jabra.com/elite65e.

8.2 How to care for your earbuds

• Always store the earbuds with the power off
and safely protected.

• Avoid storage at extreme temperatures
(above 50°C/122°F or below -10°C/14°F). This
can shorten battery life and may affect the
earbuds.

• Regularly clean the metal mesh on each
earbud to avoid them becoming blocked.

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jabra.com/elite65e

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