Jabra EHS User Manual

ElEctronic Hook SwitcH (EHS) SolutionS
JABRA® IS A REGISTERED TRADEMARK OF GN NETCOM A/S
WWW.JABRA.COM
Electronic Hook Switch (EHS) Solutions
WHY JABRA HEADSETS?
Jabra headsets are more ergonomic and
convenient to use, enhancing flexibility
and the ability to multitask with
maximum efficiency. Once you discover
the benefits of hands-free telephony,
you never want to go back to traditional
handsets.
Wireless mobility 9
Move up to 150 meters away from your
desk.
Comfort and ergonomics 9
Headsets prevent aching muscles and
neck strain.
Discover freedom with a wireless Jabra
headset optimized for your desk phone!
Jabra Electronic Hook Switch (EHS)
provides a solution that enable remote
operation, e.g. answer/end functions, of
compatible Jabra wireless headsets with
various phones, thus eliminating the need
for a mechanical handset lifter.
WHY EHS?
As mobility within the working
environment continues to increase, it is
vital that employees have business tools
that enable them to work efficiently
regardless of location. With an EHS
solution they can roam within the facility
and still do business on the spot! Jabra
wireless headsets with EHS functionality
boost productivity as they provide the
user with the ability to answer and end a
call, while away from their desk.
The EHS adapter allows the user to:
- Hear ring tones
- Answer and end calls
- Adjust the volume
- Mute the microphone
All from your headset
All quite convenient, when you are up to
150 meters away from your desk!
Freedom for all
Jabra headsets allow you to search for
documents, make copies or enter data
on your PC while talking to a customer.
With a wireless headset you can enjoy
freedom of movement up to 150 meters
away from your desk. As a result you
can provide better service and use time
more effectively by reducing the call-back
rate. Conference calls are a growing part
of communication with colleagues and
partners. A wireless headset with mute
functionality allows you to stretch your
legs and walk around during a long call
without background noise interfering
with the call.
Hands-free efficiency
Multitask with maximum efficiency;
find documents or information to solve
customer issues while on a call.
Safe and secure 9
PeakStopTM technology protects users
hearing from sudden loud noises.
Tested for safety of radiated emissions.
Encrypted voice calls in wireless
headsets.
Sound economics 9
Improvement in employee productivity
significantly outweighs the headsets
costs. The average cost of a wireless
headset solution is less than 25 pence
per day.
Jabra EHS Adapter
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Electronic Hook Switch (EHS) Solutions
Jabra HEaDSEtS witH EHS capabilitiES
Headset
Connectivity
Range
Boom style
Touch screen
Auto set-up
Wideband sound
2-mic Noise Blackout™
Full hearing protection
Wearing styles in box
Conferencing
* Range varies according to the environment in which the headset is used ** Range depends on the device with which the headset is connected *** Neckband available as accessory
Jabra PRO 9400 series
Stay in touch around the office
Jabra GO 6470
Stay in touch wherever you go
+ + + + +
(Mobile phone only for Jabra PRO 9470) (PC only for Jabra GN9350e)
150m*
Jabra PRO 9470 – Midi Jabra PRO 9460 – Flex
Yes Yes No No
Yes Yes No No
Yes Yes
Yes Yes No No
Yes Yes Yes No
Headband + earhook + neckband
(Neckband only for Jabra PRO 9470)
No No Yes/No Yes
Soft + deskphone: 100m* Mobile phone: 25m**
Short Midi Flex
Headband + earhook*** Headband + earhook +
Jabra GN9350e/ Jabra GN9330e EHS
Superior sound and light weight comfort
120m* 150m*
Yes (Jabra GN9350e with USB connection)
neckband
(neckband only for Jabra GN9350e)
Jabra GN9120/ Jabra GN9125
Award winning Scandinavian design
No
Headband + earhook
GN Netcom offers a range of EHS enabled
Jabra headsets designed for different needs
and situations in offices and contact centers.
Lightweight design and multiple wearing
styles provide exceptional comfort. Jabra has
won numerous prizes for both design
and functionality.
Jabra EHS enabled headsets work with
desk phones from the world’s leading
phone manufacturers – including Aastra,
Alcatel-Lucent, Avaya, Cisco, Nortel,
Polycom and Siemens.
Aastra ...................................................................................................
Alcatel-Lucent ......................................................................................
Avaya ....................................................................................................
Cisco ......................................................................................................
Nortel .....................................................................................................
Polycom .................................................................................................
Siemens .................................................................................................
Jabra PRO™ 9400 and Jabra GO™ 6400 series EHS set up ................
Jabra LINK™ 14201-20 EHS set up ..................................................
Ordering information ..........................................................................
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For more information visit www.jabra.com
Detailed set up information can be found in the headset user manuals. Set up information on
various phones subject to change. Please see the phone manual for an updated guide.
Regional sales contacts:
Americas: Bill Orlansky, borlansky@gn.com EMEA: Norbert Lohwieser, nlohwieser@gn.com APAC: Mike Powrie, mpowrie@gn.com
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MSH RHL DHSG AEI
Volume button
Visual indicator (red)
Link icon
Mute icon
Charge icon
+
AUXOLI
4/12 3/12
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Electronic Hook Switch (EHS) Solutions for Aastra
SUPPORTED AASTRA IP PHONES
Aastra 6771 Aastra 6773/ip Aastra 6775/ip
Aastra 5370 Aastra 5370ip
Jabra LINK™ 14201-10
EHS Adapter
Jabra PRO™ 9400 series
For more information visit www.jabra.com/aastra
Aastra 7434ip
Aastra 6751i Aastra 6753i Aastra 6755i
Aastra 5380 Aastra 5380ip
Aastra 6757i CT
- only available in NA
Jabra LINK™ 14201-10
EHS Adapter
OR OROR
Jabra GO™ 6470
SEE THE LAST PAGE FOR ORDER INFO
Jabra GN9350e/ Jabra GN9330e EHS
Aastra 6757i
Aastra DHSA cable kit
- available from your Aastra reseller
Jabra GN9120/ Jabra GN9125 EHS
SET UP INFORMATION
To connect your Aastra phone and Jabra headset with the DHSG cable, just follow these simple
steps:
Setting up the Aastra IP phone
Plug the single end of the Y cable in the headset socket on the phone’s acoustic adaptor1.
Connect the large plug in the other end to the AUX port on the headset base2.
Plug the smaller RJ9 in the normal phone socket on the headset base3.
Setting up Jabra PRO 9400 and Jabra GO
6400 - follow the guide on page 11.
Setting up Jabra GN9350e series
Open up the cover on the base unit. 1.
On the LCD display, navigate to the 2.
handset picture.
Navigate to the DHSG mode and select 3.
it by pressing the OK button.
Set Compatibility selector in position “A”4.
Compatibility selector Jabra GN9350e
.
Setting up Jabra GN9330e EHS
Place headset on base station.1.
Push simultaneously 5 sec on the 2 2.
buttons (base station and headset
– see illustrations next column)
LED on headset starts to blink rapidly 3.
Choose EHS mode with volume control 4.
on headset. LEDs on base indicates
selected mode: LED 2: DHSG mode
After setting wait a few seconds. 5.
When LED on headset stops blinking,
start using headset.
Regional sales contacts:
Americas: Bill Orlansky, borlansky@gn.com EMEA: Norbert Lohwieser, nlohwieser@gn.com APAC: Mike Powrie, mpowrie@gn.com
Setting up Jabra GN9120/GN9125 EHS
Set compatibility selector (1.
Telephone
Termination Switch Wheel) in position “A”
Set the base unit to the DHSG mode 2.
by keeping the headset in the base
and hold the volume +/- buttons on
the headset for 6 seconds until the red
light on the base flashes rapidly.
Scroll through the four different 3.
settings using +/- and set to the lips
icon. Leave for 15 seconds until the
unit has displayed the confirmation
flash sequence and it is ready to go!
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