Jabra EHS User Manual

Electronic Hook Switch (EHS) Solutions

Jabra® is a registered trademark of GN Netcom A/S

www.jabra.com

Electronic Hook Switch (EHS) Solutions

Discover freedom with Jabra

Discover freedom with a wireless Jabra headset optimized for your desk phone!

Jabra Electronic Hook Switch (EHS) provides a solution that enable remote operation, e.g. answer/end functions, of compatible Jabra wireless headsets with various phones, thus eliminating the need for a mechanical handset lifter.

Why EHS?

As mobility within the working environment continues to increase, it is vital that employees have business tools that enable them to work efficiently regardless of location. With an EHS

solution they can roam within the facility and still do business on the spot! Jabra wireless headsets with EHS functionality boost productivity as they provide the user with the ability to answer and end a call, while away from their desk.

The EHS adapter allows the user to:

-Hear ring tones

-Answer and end calls

-Adjust the volume

-Mute the microphone All from your headset

All quite convenient, when you are up to 150 meters away from your desk!

Why Jabra headsets?

Jabra headsets are more ergonomic and convenient to use, enhancing flexibility and the ability to multitask with maximum efficiency. Once you discover the benefits of hands-free telephony, you never want to go back to traditional handsets.

Freedom for all

Jabra headsets allow you to search for documents, make copies or enter data on your PC while talking to a customer. With a wireless headset you can enjoy freedom of movement up to 150 meters away from your desk. As a result you can provide better service and use time

more effectively by reducing the call-back rate. Conference calls are a growing part of communication with colleagues and partners. A wireless headset with mute functionality allows you to stretch your legs and walk around during a long call without background noise interfering with the call.

Hands-free efficiency

Multitask with maximum efficiency; find documents or information to solve customer issues while on a call.

99 Wireless mobility

Move up to 150 meters away from your desk.

99 Comfort and ergonomics

Headsets prevent aching muscles and neck strain.

99 Safe and secure

PeakStopTM technology protects users hearing from sudden loud noises. Tested for safety of radiated emissions. Encrypted voice calls in wireless headsets.

99 Sound economics

Improvement in employee productivity significantly outweighs the headsets costs. The average cost of a wireless headset solution is less than 25 pence per day.

Jabra EHS Adapter

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Electronic Hook Switch (EHS) Solutions

Headset	Jabra PRO 9400		Jabra GO 6470		Jabra GN9350e/	Jabra GN9120/
	series				Jabra GN9330e EHS	Jabra GN9125
	Stay in touch around		Stay in touch wherever		Superior sound and	Award winning
	the office		you go		light weight comfort	Scandinavian design
Connectivity	+	+	+	+	+
	(Mobile phone only for
	Jabra PRO 9470)				(PC only for Jabra GN9350e)
Range	150m*		Soft + deskphone: 100m*		120m*	150m*
			Mobile phone: 25m**
Boom style	Jabra PRO 9470 – Midi		Short		Midi	Flex
	Jabra PRO 9460 – Flex
Touch screen	Yes		Yes		No	No
Auto set-up	Yes		Yes		No	No
Wideband sound	Yes		Yes		Yes (Jabra GN9350e	No
					with USB connection)
2-mic	Yes		Yes		No	No
Noise Blackout™
Full hearing	Yes		Yes		Yes	No
protection
Wearing	Headband + earhook +		Headband + earhook***		Headband + earhook +	Headband + earhook
	neckband				neckband
styles in box	(Neckband only for				(neckband only for
	Jabra PRO 9470)				Jabra GN9350e)
Conferencing	No		No		Yes/No	Yes

*Range varies according to the environment in which the headset is used

**Range depends on the device with which the headset is connected

***Neckband available as accessory

Jabra headsets with EHS capabilities

GN Netcom offers a range of EHS enabled	Jabra EHS enabled headsets work with
Jabra headsets designed for different needs	desk phones from the world’s leading
and situations in offices and contact centers.	phone manufacturers – including Aastra,
Lightweight design and multiple wearing	Alcatel-Lucent, Avaya, Cisco, Nortel,
styles provide exceptional comfort. Jabra has	Polycom and Siemens.
won numerous prizes for both design
and functionality.
Aastra ...................................................................................................		4
Alcatel-Lucent ......................................................................................		5
Avaya ....................................................................................................		6
Cisco ......................................................................................................		7
Nortel.....................................................................................................		8
Polycom .................................................................................................		9
Siemens.................................................................................................		10
Jabra PRO™ 9400 and Jabra GO™ 6400 series EHS set up ................		11
Jabra LINK™ 14201-20 EHS set up ..................................................		12
Ordering information ..........................................................................		13

Detailed set up information can be found in the headset user manuals. Set up information on various phones subject to change. Please see the phone manual for an updated guide.

	Regional sales contacts:
	Americas: Bill Orlansky, [e-mail]
	EMEA:	Norbert Lohwieser, [e-mail]	3
For more information visit www.jabra.com	APAC:	Mike Powrie, [e-mail]

Electronic Hook Switch (EHS) Solutions for Aastra

Supported AASTRA IP phones

Aastra 6771	Aastra 7434ip	Aastra 6751i	Aastra 6757i
Aastra 6773/ip		Aastra 6753i
Aastra 6775/ip		Aastra 6755i

Aastra 5370	Aastra 5380	Aastra 6757i CT
Aastra 5370ip	Aastra 5380ip	- only available in NA

Jabra LINK™ 14201-10	Jabra LINK™ 14201-10	Aastra DHSA cable kit
EHS Adapter	EHS Adapter	- available from your
		Aastra reseller

OR		OR	OR
Jabra PRO™ 9400	Jabra GO™ 6470	Jabra GN9350e/		Jabra GN9120/
series		Jabra GN9330e EHS		Jabra GN9125 EHS

SeE the last page for order info

For more information visit www.jabra.com/aastra

Set up information

To connect your Aastra phone and Jabra headset with the DHSG cable, just follow these simple steps:

Setting up the Aastra IP phone

1.Plug the single end of the Y cable in the headset socket on the phone’s acoustic adaptor

2.Connect the large plug in the other end to the AUX port on the headset base

3.Plug the smaller RJ9 in the normal phone socket on the headset base

Setting up Jabra PRO 9400 and Jabra GO 6400 - follow the guide on page 11.

Setting up Jabra GN9350e series

1.Open up the cover on the base unit.

2.On the LCD display, navigate to the handset picture.

3.Navigate to the DHSG mode and select it by pressing the OK button.

4.Set Compatibility selector in position “A”.

		Compatibility selector
3/12	<	Jabra GN9350e
4/12

OLI AUX

Setting up Jabra GN9330e EHS

1.Place headset on base station.

2.Push simultaneously 5 sec on the 2 buttons (base station and headset

– see illustrations next column)

3.LED on headset starts to blink rapidly

4.Choose EHS mode with volume control on headset. LEDs on base indicates selected mode: LED 2: DHSG mode

5.After setting wait a few seconds. When LED on headset stops blinking, start using headset.

Regional sales contacts:

Americas: Bill Orlansky, [e-mail]

EMEA:	Norbert Lohwieser, [e-mail]
APAC:	Mike Powrie, [e-mail]

Setting up Jabra GN9120/GN9125 EHS

1.Set compatibility selector (Telephone Termination Switch Wheel) in position “A”

2.Set the base unit to the DHSG mode by keeping the headset in the base and hold the volume +/- buttons on the headset for 6 seconds until the red light on the base flashes rapidly.

3.Scroll through the four different settings using +/- and set to the lips icon. Leave for 15 seconds until the unit has displayed the confirmation flash sequence and it is ready to go!

–	Volume button
	+

MSH RHL DHSG AEI

Visual indicator (red)

Link icon

Mute icon

Charge icon

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