Jabra 860-09 Product Data Sheet
Jabra LINK™ 860 Audio Processor
JABRA LINK 860
PRODUCTIVITY MADE SIMPLE
Employee productivity is critical to the success of your
business. Customer calls are getting longer and more
complex. Meeting customer needs without compromising call handling time is therefore becoming more
of a challenge. This impacts employee productivity and
also retention.
DATASHEET
The Jabra Link 860 is a flexible audio processor with
dual connectivity to desk phones and softphones
straight out of the box. With easy-to-reach buttons
for mute, volume and for switching calls between
desk phone and softphone, the Jabra Link 860 now
comes with added audio streaming, call recording,
agent greeting and transcribing.
BOOST AGENT EFFICIENCY
Consistent sound clarity, background noise reduction
and safe noise levels ensure fewer call interruptions so
agents complete more calls faster. Built-in noise
reduction and easy call management features promote
a safe, comfortable and more productive working
environment.
PREVENT STRESS AND HEARING INJURIES
Call clarity, hearing protection features and
background noise reduction ensure quick call
resolution and create a comfortable and more
productive working environment. The Jabra LINK 860
audio processor delivers acoustic shock protection
and is compliant with the EU Noise at Work Directive
and G616 in Australia.
REASONS TO CHOOSE THE JABRA LINK 860
FUTURE-PROOF YOUR HEADSET INVESTMENT
Whether you are moving offices or migrating from
one telephony infrastructure to another, the Jabra
Link 860 will allow you to maximise your existing
headset investment for longer.
• Audio streaming* functionality at your employees’ fingertips
• Connectivity for desk phones and softphones straight out of
the box. Suitable for office and contact centre environments
• Built-in noise reduction capabilities
JABRA.COM
PRODUCT FEATURES OVERVIEW
PeakStop™
Protects the user by keeping the absolute sound
level and the energy of the peak in the safe zone
at all times, providing safe, comfortable sound to
your agents (max. 118dB RMS).
• Line Quieting
Removes line hiss, buzz and other distracting noises from the phone network.
• Soft Squelch
Reduces background noise by only
amplifying sounds over a certain level.
COMPARISON TABLE FOR THE JABRA LINK SERIES
Variant SKU Number
Digital Signal
Processing
Line
Quieting
Soft
Squelch
Tone
Control
Noise At Work
Regulations
Compliant*
Crystal Clear Sound
Clear sound makes it possible for the agent and
the caller to understand each other, enabling
personal and more effective conversations.
• Digital Signal Processing (DSP)
Advanced technology that delivers crystal
clear sound without echoes or artifacts so
agents can have more effective conversations.
• Tone Control Equaliser
Enables agents to adjust the sound of their
headset to the optimal level of crispness
and clarity.
G616
Regulations*
*Audio
Streaming
Volume
Synchronisation
Desk phone
and Softphone
switch
850-09
Jabra Link 850
860-09
Jabra Link 860
*Call recording, agent greeting and transcribing
• • • • •
• • • • • • • • •
JABRA HEARING PROTECTION
Jabra audio devices are designed to protect the hearing of those who use them. Jabra LINK 860 exceeds local compliance and
legislation regulations, including the EU Noise at Work Directive (Directive 2003/10/EC) and leading US recommendations,
enforcing an upper maximum exposure limit of 85 dB(A) (time weighted average over a full working day).
For G616 guideline, the Jabra LINK 860 provides greater levels of acoustic shock protection by either limiting the maximum
output SPL to levels significantly lower than the maximum levels allowed by AS/CA S004 and AS/CA S042.1, and/or by
suppressing the types of sounds that most commonly cause acoustic shock. The sound level limit suggested in this guideline
is 102 dB(A).
For more information, please visit www.jabra.com/hearingprotection
*Compatible with Jabr a BIZ 230 0, Jabr a BIZ 2400 and Jabra BIZ 240 0 II, GN 2000, G N2100
JABRA.COM
DS_LINK850_50001_V01_1205
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