Jabra 850-09 Product Data Sheet

Jabra LINK™ 850 Audio Processor

BOOST CONTACT CENTRE PRODUCTIVITY
WITH THE JABRA LINK 850
AUDIO PROCESSOR.

Productive agents are critical to the success of your contact
centre business. But, as your customers demand more and
better personalised service, it can be challenging to meet
their needs without compromising call-handling time,
agent productivity and employee retention.

DATASHEET

The answer is the Jabra LINK 850 audio processor. Small yet
powerful, the Jabra LINK 850 extends the value of your
headset investment with features that boost productivity,
lower costs and drive performance throughout your business.

BOOST AGENT EFFICIENCY

Consistent sound clarity, background noise reduction and
safe noise levels ensure fewer call interruptions so agents
complete more calls – faster. Built-in noise-cancelling
capabilities and easy call management features promote a
safe, comfortable and more productive working environment.

PREVENT STRESS AND HEARING INJURIES

Reduce the number of sick days and increase employee
retention. The Jabra LINK 850 audio processor delivers
acoustic shock protection and is compliant with the EU
Control of Noise-at-Work Directive.

FUTUREPROOF YOUR HEADSET INVESTMENT

The Jabra LINK 850 audio processor is the ideal choice if
you are considering a move to Unified Communications.
It connects to any phone and provides easy PC connectivity
for UC calls. It is also USB Powered.

REASONS TO CHOOSE THE JABRA LINK 850 AUDIO
PROCESSOR

- Increase agent productivity with
superior sound, comfort and safety

- Deliver an amazing customer experience
and satisfy more customers faster

- Lower the total cost of your operations

NOISE AT WORK COMPLIANT

All Jabra headset solutions (headsets and audio processors) protect the hearing and wellbeing of the headset user. The
Jabra LINK 850 exceeds local compliance and legislation regulations, including the EU Control of Noise-at-Work Directive
(Directive 2003/10/EC), enforcing an upper maximum exposure limit of 85 dB(A) (time-weighted average over a full
working day). For details read our white paper at jabra.co.uk/link850

JABRA.CO.UK

EXTEND THE VALUE OF YOUR HEADSETS
AND INCREASE PRODUCTIVITY

Add a Jabra LINK™ 850 audio processor to your existing headsets to gain a multitude
of additional features, including:

NOISE REDUCTION

Less noise and distractions keep agents focused
on the call.

§ Noise-cancellation

Advanced noise reducing technology eliminates

disruptive sounds and call interruptions
enabling more productive calls and a better
call experience.

§ Line Quieting

Removes line hiss, buzz and other distracting

noises from the phone network.

§ Soft Squelch

Reduces background noise by only amplifying

sounds over a certain level.

HEARING SAFETY

Safe, comfortable sound enables agents to be motivated
and productive all day long and certified devices ensure
safety and compliance with local regulations.

§ PeakStop

Acoustic shock protection that removes potentially

harmful sound spikes before they reach the headset.
Protects the user by keeping the absolute sound
level and the energy of the peak in the safe zone at
all times providing safe, comfortable sound to your
agents (max 118dB RMS).

§ Noise-at-Work compliance

Jabra audio processors are compliant with EU ato

ensure agent safety and compliancy with local laws.

™

SPEECH INTELLIGIBILITY

Clear sound makes it possible for the agent and the
caller to understand each other, enabling personal
and more effective conversations.

§ DSP (Digital Signal Processing)

Advanced technology that delivers crystal clear sound

without echoes or artifacts so agents can have more
effective conversations.

§ Dynamic Volume Control

Automatically adjusts call volume to a comfortable

level with no distortion.

§ Tone Control Equaliser

Enables agents to adjust the sound of their headset

to the optimal level of crispness and clarity.

OPERATIONS EFFICIENCY

Convenient connectivity and supervisor management
features streamline operations for greater productivity.

§ Supervisor Port

Unique supervisor interface enables easy agent

training and call monitoring.

§ Busylight

A Busylight (accessory) tells colleagues you’re on a call,

keeping potential interruptions to a minimum.

§ PC and Deskphone Compatibility

Connects to PCs, deskphones or both.

For fur ther details read our white pape r at jabra.co.uk /link850

JABRA.CO.UK

DS_LINK850_50001_ENUK_V01_1205 - Jabra is not responsible for any claims arising from errors or out-of-date information within this document.