Jabra 6470-15-207-505 - GO 6470 - Headset, GO 6470 User Manual

www.jabra.com

User Manual

Jabra GO™ 6470

2

ENGLISH

JABRA GO 6470

WELCOME

Congratulations on purchasing your new Jabra GO 6470. We are sure you will enjoy its wide range of features,
and nd the headset comfortable to wear and easy to use.

Jabra GO 6470 includes a touchscreen base, enabling connectivity with desk phones and softphones (PC), and
the Jabra GO headset is compatible with nearly all types of Bluetooth® mobile phones.

The Jabra GO 6470 package also includes the Jabra LINK™ 350 USB Bluetooth® Adapter and Jabra GO Travel
Charger. The Jabra LINK 350 USB Bluetooth® Adapter plugs into to your computer and connects to your headset
via Bluetooth®, enabling you to use your headset together with softphones on your PC. The Travel Charger
includes compartments for both the headset and Jabra LINK 350 USB Bluetooth® Adapter for easy transportation.

Jabra GO 6470 Headset features

• Dual Noise Blackout microphone.

• Direct Bluetooth® mobile phone connectivity.

• Lightweight (under 18g).

• Fast recharge.

• Touch panel volume and mute control.

• Intuitive headset multi-function button for easy call handling.

• Earhook and headband wearing style (neckband accessory available).

• Up to 100 meters range.

Jabra GO 6470 base features

• 2.4” color touchscreen.

• Desk phone, softphone (PC) and Bluetooth® mobile phone connectivity.

• Touchscreen-guided setup for desk phone, softphone (PC) and mobile phone connections.

• Touchscreen call control for all connected phones.

• On-screen caller ID (mobile phones and softphones (PC) only).

• Headset recharge docking cradle.

Jabra LINK 350 USB Bluetooth® Adapter features

• Enables headset connection to any PC using Bluetooth® wireless technology.

• Connects to PC via USB.

• Softphone (PC) support and control.

• Wideband audio.

• LED indicators.

• Up to 100 meters range.

Jabra GO Travel Charger features

• Recharges headset from mains power socket, or car cigarette-lighter socket (when used with car charger).

• Holds the Jabra GO 6470 and the Jabra LINK 350 USB Bluetooth® adapter for easy transportation.

3

ENGLISH

JABRA GO 6470

CONTENTS

1. PRODUCT OVERVIEW ...........................................................................6

1.1 Package Contents ..................................................................................................................................6

1.2 JABRA GO 6470 Headset ....................................................................................................................7

1.3 Headset Attachments ..........................................................................................................................8

1.4 Jabra GO 6470 Base ............................................................................................................................10

1.5 Jabra LINK 350 USB Bluetooth® Adapter ................................................................................11

1.6 Jabra GO Travel Charger ..................................................................................................................11

1.7 Optional Accessories .........................................................................................................................12

2. CONNECTING TO A PHONE USING THE SETUP WIZARD .... 13

2.1 Connect to Power ............................................................................................................................... 13

2.2 Start the Setup Wizard ......................................................................................................................13

3. CONNECTING TO A PHONE MANUALLY .................................... 14

3.1 Connect to Power ............................................................................................................................... 14

3.2 Dock Headset .........................................................................................................................................14

3.3 Connect to Softphone (PC) ........................................................................................................... 14

3.4 Connect to Mobile phone with Bluetooth® ......................................................................... 16

3.5 Select and Connect to a Desk Phone ..................................................................................... 17

4. JABRA PC SUITE ................................................................................... 19

4.1 Install Jabra PC Suite ..........................................................................................................................19

4.2 PC Call Manager ...................................................................................................................................19

5. JABRA GO 6470 HEADSET FEATURES ......................................... 20

5.1 Headset Multi-function Button ...................................................................................................20

5.2 Headset Touch Panel .........................................................................................................................20

5.3 Headset LED Indicator ...................................................................................................................... 21

5.4 Headset Audio Indicators ............................................................................................................... 22

4

ENGLISH

JABRA GO 6470

6. JABRA LINK 350 USB

BLUETOOTH®

ADAPTER FEATURES ... 23

6.1 Jabra LINK 350 USB Bluetooth® Adapter Button ............................................................... 23

6.2 Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators .......................................... 23

7. TOUCHSCREEN INTRODUCTION ................................................... 24

7.1 Touchscreen Overview ....................................................................................................................24

7.2 Change Settings using the Touchscreen .............................................................................. 25

8. CALL MANAGEMENT ......................................................................... 29

8.1 Making a Call or ending a call ......................................................................................................29

8.2 Accepting or Rejecting an Incoming Call ............................................................................ 29

8.3 Adjust Headset Speaker Volume ................................................................................................ 30

8.4 Adjust Headset Microphone Level ...........................................................................................30

8.5 Putting a Call on Hold/Audio Hold ...........................................................................................31

9. ADVANCED CALL MANAGEMENT ................................................ 32

9.1 Switching call(s) between Headset and Handset ...........................................................32

9.2 Last Number Redial ............................................................................................................................ 32

9.3 Automatic Disconnect Prevention (Unsupported Softphones) ............................32

10. ADVANCED JABRA GO 6470 FEATURES ..................................... 33

10.1 Safetone™ Hearing Protection.....................................................................................................33

10.2 Wideband Audio .................................................................................................................................. 33

10.3 Voice Announcements ....................................................................................................................33

10.4 Tone Settings .........................................................................................................................................34

10.5 Listening to Music or Audio on PC ........................................................................................... 34

10.6 Firmware Updates ............................................................................................................................... 34

10.7 Theft Protection ....................................................................................................................................34

11. FAQS AND TROUBLESHOOTING .................................................... 35

5

ENGLISH

JABRA GO 6470

12. TECHNICAL SPECIFICATIONS ......................................................... 36

12.1 Jabra GO Headset ................................................................................................................................ 36

12.2 Jabra GO Headset Battery .............................................................................................................. 37

12.3 Jabra GO Touchscreen Base ..........................................................................................................37

12.4 Jabra LINK 350 USB Bluetooth® Adapter.................................................................................38

12.5 Travel Charger ........................................................................................................................................38

12.6 Materials and Allergies .....................................................................................................................39

12.7 Product Disposal ..................................................................................................................................39

12.8 Certifications and Safety Approvals .........................................................................................39

6

ENGLISH

JABRA GO 6470

1. PRODUCT OVERVIEW

1.1 PACKAGE CONTENTS

LINK350

Base Power Adapter

(for Base)

Jabra LINK 350 USB
Bluetooth® Adapter

Telephone Cable

Travel Charger Power Adapter

Headband Attachment

Earhook Attachment

(small, medium and large earbuds)

Quick Start Guide

Travel Charger

Base and Headset Cradle

Warning & Declaration

Booklet

Headset

USB Cable

Ear-buds

Installation CD

(User Manual)

7

ENGLISH

JABRA GO 6470

1.2 JABRA GO 6470 HEADSET

Multi-function Button

Volume Touch Panel

Noise-cancelling Microphone

LED Indicator

Earbud

Earhook Attachment

Recharge contact

8

ENGLISH

JABRA GO 6470

1.3 HEADSET ATTACHMENTS

The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband
and earhook attachments are included with the Jabra GO 6470. The neckband attachment can be purchased
separately.

Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is
positioned close to the mouth to maximise noise-cancelling and speech quality.

Attaching the earhook

1. Remove the current wearing style attachment, if any.

2. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and
replace with another size for best t.

3 Slide the attachment up or down in its tting until the headset ts comfortably to the ear.

9

ENGLISH

JABRA GO 6470

Attaching the headband

1. Remove the current wearing style attachment, if any.

2. Align the headset earbud with the matching holes of the headband wearing style, as illustrated, and press
rmly until they click into place (snap-to-click).

3. Adjust the length of the headband to t against the head.

4. Position the microphone as close to the mouth as possible.

CLICK

Attaching the neckband (optional accessory)

1. Remove the current wearing style attachment, if any.

2. Align the headset earbud with the matching holes of the neckband wearing style, as illustrated, and press
rmly until they click into place (snap-to-click).

3. Position the microphone as close to the mouth as possible.

R

L

CLICK

R

L

CLICK

R

L

10

ENGLISH

JABRA GO 6470

1.4 JABRA GO 6470 BASE

Touchscreen

Security Slot

Speaker

Telephone Port

Handset Port

AUX Port USB Port

Power Adapter Port

Headset Cradle

11

ENGLISH

JABRA GO 6470

1.5 JABRA LINK 350 USB BLUETOOTH® ADAPTER

The Jabra LINK 350 USB Bluetooth® Adapter connects to a PC and enables the Jabra GO 6470 headset to function
with a softphone on the PC.

LINK350

Adapter Button

USB Plug

LED Indicator

1.6 JABRA GO TRAVEL CHARGER

The Jabra GO Travel Charger charges the Jabra GO 6470, and has compartments for storing the Jabra GO 6470
and the Jabra LINK 930 USB Bluetooth® Adapter.

Power and Data Port

Headset Cradle

Jabra LINK 350 USB Bluetooth® Adapter Cradle

Storing the Jabra GO 6470 headset and the Jabra LINK 350 USB Bluetooth® Adapter

3

12

ENGLISH

JABRA GO 6470

1.7 OPTIONAL ACCESSORIES

The following Jabra GO 6470 accessories are available separately.

LINK350

Car Charger

Neckband Attachment

Replacement Earhook, with Earbuds

Replacement Ear Cushions

Replacement Headband Attachment

Travel Kit

GN1000

Electronic Hookswitch Adapter

(adapter may vary from illustration)