Jabra 6430 User Manual

Jabra GO™ 6430

User manual

www.jabra.com

CONTENTS

1. INTRODUCTION ......................................................................................5

2. IMPORTANT WARNINGS AND SAFETY INFORMATION ...........6

2.1 READ THE SAFETY GUIDE ................................................................................................................6

2.2 PROTECTING YOUR HEARING WITH SAFETONE™ ............................................................6

2.3 CARE AND MAINTENANCE .............................................................................................................7

2.4 OTHER SPECIFICATIONS ....................................................................................................................7

3. PRODUCT OVERVIEW ...........................................................................8

3.1 PACKAGE CONTENTS ..........................................................................................................................8

3.2 HEADSET DIAGRAM .............................................................................................................................9

3.3 TRAVEL CHARGER AND Jabra LINK 350 USB Bluetooth®

ADAPTER DIAGRAMS ..........................................................................................................................9

3.4 OPTIONAL ACCESSORIES .............................................................................................................. 10

4. SYSTEM SETUP AND CONNECTIONS .......................................... 11

4.1 CHARGING THE HEADSET ............................................................................................................11

4.2 ASSEMBLING THE HEADSET ........................................................................................................11

4.3 PAIRING THE HEADSET WITH YOUR MOBILE PHONE .................................................13

4.4 Jabra LINK 350 USB Bluetooth® ADAPTER SETUP

AND CONNEC TION ........................................................................................................................... 14

5. INSTALLING AND RUNNING THE Jabra PC SUITE ................... 15

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5.1 Jabra PC SUITE FEATURES .............................................................................................................15

5.2 INSTALLING THE Jabra PC SUITE ...............................................................................................15

5.3 Jabra PC SUITE DOCUMENTATION .........................................................................................15

5.4 ENABLING ADDON FEATURES ................................................................................................. 15

5.5 FIRMWARE UPDATES ........................................................................................................................15

5.6 CENTRAL ADMINISTRATION AND MASS DEPLOYMENT ..........................................16

Jabra GO 6430 USE R MANUAL

6. DAILY USE  CALLING, ANSWERING AND HANGING UP ...... 17

6.1 HEADSET CONTROLS AND INDICATORS ............................................................................ 17

6.2 THE TARGET PHONE CONCEPT .................................................................................................17

6.3 HOW TO MAKE A CALL ...................................................................................................................17

6.4 HOW TO ANSWER A CALL ............................................................................................................ 19

6.5 HANGING UP ......................................................................................................................................... 19

6.6 CONTROLLING THE SPEAKER VOLUME AND MICROPHONE ................................20

6.7 SWITCHING BETWEEN YOUR PHONE AND HEADSET ................................................ 20

6.8 LAST NUMBER REDIAL ....................................................................................................................20

6.9 MANAGING CALL COLLISIONS AND CALL WAITING ..................................................21

6.10 LISTENING TO MUSIC .......................................................................................................................22

6.11 USING MS OFFICE COMMUNICATOR WITH YOUR HEADSET ................................22

7. THE Jabra GO HEADSET .................................................................... 23

7.1 HOW TO WEAR THE HEADSET ...................................................................................................23

7.2 ASSEMBLING OR CHANGING THE WEARING STYLE ...................................................23

7.3 REPLACING THE EARBUD .............................................................................................................. 24

7.4 USING THE HEADSET WITH OTHER BLUETOOTH® WIRELESS

TECHNOLOGY DEVICES ..................................................................................................................24

7.5 HEADSET CONTROLS AND SIGNALS..................................................................................... 25

7.6 BATTERY INDICATORS AND RECHARGE ..............................................................................29

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7.7 POWER SAVE MODE .........................................................................................................................29

7.8 STAYING WITHIN RANGE ................................................................................................................ 30

7.9 MICROPHONE NOISE BLACKOUT™ ........................................................................................30

7.10 NARROWBAND VS. WIDEBAND AUDIO ...............................................................................30

7.11 HIGH CAPACITY Jabra GO INSTALLATIONS .......................................................................31

7.12 MANAGING B luetooth® CONNECTIONS AND THE PAIRING TABLE ..............31

Jabra GO 6430 USE R MANUAL

8. USING THE TRAVEL CHARGER ........................................................ 32

8.1 STORING THE HEADSET AND Jabra LINK 350 USB

Bluetooth® ADAPTER ...................................................................................................................32

8.2 CHARGING THE HEADSET WITH THE TRAVEL CHARGER .........................................32

8.3 COMMUNICATING WITH A PC ................................................................................................... 32

9. THE Jabra LINK 350 USB BLUETOOTH® ADAPTER ................... 33

9.1 Jabra LINK 350 USB Bluetooth® ADAPTER DIAGRAM ............................................. 33

9.2 PURPOSE OF THE Jabra LINK 350 USB Bluetooth® ADAPTER ...........................33

9.3 PAIRING THE Jabra LINK 350 USB Blueto oth® ADAPTER

AND HEADSET ...................................................................................................................................... 33

9.4 Jabra LINK 350 USB Bluetooth® ADAPTER VISUAL INDICATORS .....................34

9.5 THE Jabra LINK 350 USB Bluetooth® ADAPTER MFB ...............................................35

10. FAQS AND TROUBLESHOOTING .................................................... 36

11. GETTING ASSISTANCE ...................................................................... 38

11.1 EUROPE .....................................................................................................................................................38

11.2 MIDDLE EAST/AFRICA ..................................................................................................................... 38

11.3 USA AND CANADA ............................................................................................................................ 38

11.4 ASIA/PACIFIC .........................................................................................................................................38

12. TECHNICAL SPECIFICATIONS ......................................................... 39

12.1 HEADSET ..................................................................................................................................................39

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12.2 HEADSET HEARING PROTECTION ...........................................................................................39

12.3 HEADSET BATTERY ............................................................................................................................40

12.4 MATERIALS AND ALLERGIES .......................................................................................................40

12.5 Jabra LINK 350 Bluetooth® ADAPTER ................................................................................40

12.6 TRAVEL CHARGER ...............................................................................................................................41

12.7 PRODUCT DISPOSAL .......................................................................................................................41

12.8 CERTIFICATIONS AND SAFETY APPROVALS .....................................................................41

13. GLOSSARY .............................................................................................. 42

Jabra GO 6430 USE R MANUAL

1. INTRODUCTION

Thank you for selecting a Jabra GO™ 6430 headset solution. We are sure that you will enjoy its wide range of features and ﬁnd it comfortable to wear and easy to use.

The Jabra GO headset features extremely compact and light-weight construction, touch-panel volume control, fast recharge, wideband audio and dual Noise Blackout™ microphones. The headset is compatible with nearly all types of Bluetooth® wireless technology mobile phones and provides additional support for advanced Bluetooth® wireless technology features such as call waiting and voice-activated dialing.

The Jabra GO 6430 package also includes the Jabra LINK™ 350 USB Bluetooth® Adapter and Travel Charger. The Jabra LINK 350 USB Bluetooth® Adapter plugs into to your computer and connects to your headset via Bluetooth®, enabling you to use your headset together with softphones running on your PC. The Travel Charger includes compartments for both the headset and Jabra LINK 350 USB Bluetooth® Adapter, making it easy to take the solution with you.

Jabra GO Headset features:

- Dual Noise Blackout™ microphone

- Range up to 100m

- Lightweight (under 18g)

- Fast recharge

- Direct Bluetooth® link from the headset to a mobile phone

- Supports both the standard headset Bluetooth® proﬁle and the more advanced hands-free proﬁle to provide

features such as redial and voice-activated dialing

- Includes the ear-hook wearing style (headband and neckband are available as accessories)

- Wideband audio for extra audio quality (when also supported by the connected phone)

- Touch-panel volume and mute control

- Intuitive headset control via adaptive multifunction button for answer/end call, call-waiting control and other

functions

- Status LED

- Voice and audio feedback

- Advanced hearing protection with SafeTone™ noise-exposure protection

Jabra LINK 350 USB Bluetooth® Adapter features:

- Enables you to connect the headset to any PC using Bluetooth® wireless technology

- Connects to your PC via USB

- Softphone support and control

- Wideband audio for extra audio quality

- Headset conﬁguration from the PC

- Range up to 100m

- Status LEDs

Jabra GO Travel Charger features:

- Holds the headset and Jabra LINK 350 USB Bluetooth® Adapter for easy transportation

- Provides a data interface which can be used for upgrading the headset ﬁrmware

- Can recharge the headset from a mains power socket or a PC’s USB port. When used with the car charger,

the travel charger can also charge the headset from a car cigarette-lighter socket

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Jabra GO 6430 USE R MANUAL

2. IMPORTANT WARNINGS AND SAFETY INFORMATION

2.1 READ THE SAFETY GUIDE

WARNING!: Your headset includes a Warning & Declaration guide. Do not attempt to assemble or use

your headset before you have thoroughly read and understood the safety guide. If you did not receive the booklet, please contact your Jabra representative before continuing.

2.2 PROTECTING YOUR HEARING WITH SAFETONE™

WARNING!: Because a headset is held ﬁrmly against your ear, sudden, loud sounds pose a potential

hearing risk. Furthermore, the more you use your headset each day, the lower the maximum volume must be to protect against eventual hearing loss. Jabra GO headsets provide eﬀective measures that protect you against both of these types of dangers (see below).

SafeTone™ consists of two components — PeakStop™ and Intellitone™:

- PeakStop™ Acoustic-Shock Protection

Your Jabra GO headset automatically suppresses sudden loud sounds, thereby protecting your ears from

acoustic shock. This system is called PeakStop™, which is only available from Jabra.

- Intellitone™ Noise-Exposure Protection

Jabra GO headsets oﬀer a choice of four protection levels (all of which also include the standard PeakStop™

protection described above). These features protect your hearing by preventing acoustic shocks and limiting the maximum noise exposure from the headset during your workday. This system is called IntelliTone™, which is only available from Jabra.

The table below summarizes the protection levels available.

Protection level Criteria for selecting

Level 0 Basic protection against sound spikes [118 dB(A)]; auto volume disabled

Level 1* Less than 4 hours on telephone/day

Level 2* 4-8 hours on telephone/day

Level 3* More than 8 hours on telephone/day

Level 4 (TT4) Recommended Australian protection level (Telstra)

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Table 1: Levels of IntelliTone™ hearing protection

To set the IntelliTone™ level, use the Jabra Control Center application on your PC. See the Jabra PC Suite online help for details (see also Chapter 5 Installing and Running the Jabra PC Suite for more information about the PC software).

Important: Check your local laws or regulations to ﬁnd out whether a speciﬁc protection level is

mandated in your area.

* Compliant with Directive 2003/10/EC of the European Parliament and Council of 6 February 2003.

Jabra GO 6430 USE R MANUAL

2.3 CARE AND MAINTENANCE

Protect your headset and accessories just as you would any other type of sensitive electronic equipment. If your Jabra devices require cleaning, then consider the following advice:

- The headset, headband, neckband and ear hook can be wiped clean with a dry cloth if needed.

- The cords can be dry-dusted as required.

- The leatherette ear cushion(s) can be cleaned. When cleaning, remove them and wipe with a damp cloth.

- The earbud can be replaced if it becomes dirty or uncomfortable. Two extra, diﬀerently shaped earbuds are

included with your headset. Otherwise, you can order replacement earbuds from GN at any time.

- Avoid getting moisture or liquids into any button ports, receptors or other openings.

- Avoid exposing the product to rain.

2.4 OTHER SPECIFICATIONS

For complete technical speciﬁcations, see Chapter 12: Technical Speciﬁcations.

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Jabra GO 6430 USE R MANUAL

3. PRODUCT OVERVIEW

3.1 PACKAGE CONTENTS

1 Jabra GO Headset

2 Jabra LINK 350 USB Bluetooth® Adapter

3 Travel Charger

4 Mains power adapter

5 Two diﬀerent ear hooks; one can be moulded

6 Two diﬀerently-shaped earbuds

7 USB cable

8 Installation CD with Jabra PC Suite Software and other tools

9 Warning & Declaration guide and quick-start guide

10 Startup poster

LINK350

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Components included with Jabra GO 6430

Figure 1:

Jabra GO 6430 USE R MANUAL

3.2 HEADSET DIAGRAM

1 Multifunction button (answer/end call, among other functions)

2 Touch panel for volume (by sliding ﬁnger) and mute control (by double-tapping)

3 Dual Noise Blackout™ microphone

4 Activity and status indicator (multicolor LED)

5 Earbud (with speaker)

6 Mount for ear-hook wearing-style attachment

7 Recharge and data interface

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Jabra GO headset as seen from the outer and inner sides, respectively

Figure 2:

3.3 TRAVEL CHARGER AND Jabra LINK 350 USB Bluetooth® ADAPTER DIAGRAMS

1 Headset cradle

2 Power and data port

3 Jabra LINK 350 USB Bluetooth® Adapter cradle

4 USB plug

5 LED activity indicators

6 Multifunction button

LINK350

Jabra GO 6430 Travel Charger (left) and Jabra LINK 350 USB Bluetooth® Adapter (right)

Figure 3:

Jabra GO 6430 USE R MANUAL

3.4 OPTIONAL ACCESSORIES

The following accessories for Jabra GO 6430 are available separately and are occasionally mentioned in the other chapters of this manual. You may have ordered one or more of these together with your headset.

1 Headband

2 Neckband

3 Car charge adapter

4 Replacement ear hooks/Replacement earbuds

5 Travel kit (with Jabra GO travel charger, car charger, Jabra LINK 350 USB Bluetooth® Adapter, mains power adapter and USB cable)

6 Extra Jabra LINK 350 USB Bluetooth® Adapter

Jabra GO accessories (available separately)

Figure 4:

LINK350

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Jabra GO 6400 series accessories

Order number 1 14121-22 Headband 2 14121-23 Neckband 3 14207-05 Car charge adapter 4 14121-21 2 x Replacement ear hooks/3 x Replacement earbuds 5 100-65090000-49 Travel kit (with Jabra GO travel charger, car charger, Bluetooth adapter, mains power adapter and USB cable) 6 100-63400000-59 Extra Jabra LINK 350 Bluetooth® Adapter variant supports Microsof t OC

Jabra GO 6430 USE R MANUAL

4. SYSTEM SETUP AND CONNECTIONS

This chapter explains how to assemble your Jabra GO solution and connect it to your other oﬃce equipment.

4.1 CHARGING THE HEADSET

To charge the headset, insert it into the Travel Charger and connect the mini-USB port on the Travel Charger to a power source as illustrated below. The headset LED will change from red to yellow while charging, then to green when fully charged. If the headset is functioning while charging, the LED can change to other colours and blink to indicate other events/changes in state. See the section “Headset Visual Indicators (LED)” for more.

Tip: The charge time from either PC or car cigarette-lighter socket is much longer than the charge time

from mains power.

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Charging the headset

Figure 5:

4.2 ASSEMBLING THE HEADSET

The headset can be worn in any of several wearing styles, including headband, ear hook and neckband. The ear hook wearing-style attachment is included; the headband and neckband are available separately.

Assembling and wearing the Jabra GO headset in various styles

Figure 6:

Jabra GO 6430 USE R MANUAL

Choose a style and assemble the headset so that it will ﬁt to your preferred ear. See Section 7.2: Assembling or Changing the Wearing Style for detailed instructions.

Important: Regardless of which wearing style you choose, always be sure to adjust the headset so that

the microphone is positioned as close to your mouth as possible. This will maximize the noise-cancelling eﬀect of its microphone and make sure that your voice comes through loud and clear.

Tip: If you use the ear hook, then slide the attachment up or down until the headset ﬁts most

comfortably to your ear.

Remember that there are two diﬀerent ear hooks included in the package. One is very ﬂexible and can be

moulded to any angle for an optimal ﬁt.

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Jabra GO 6430 USE R MANUAL

4.3 PAIRING THE HEADSET WITH YOUR MOBILE PHONE

4 sec.

To use Bluetooth® wireless technology, you must set up the wireless communication between the Jabra GO headset and your mobile phone by pairing them. Pair the headset manually at any time using the procedure below.

1. If your headset is currently turned on, turn it oﬀ by pressing and holding on its multifunction button for about

4 seconds — until its LED gives four quick ﬂashes and then turns oﬀ.

2. Put your (powered-oﬀ ) headset in pairing mode by pressing and holding on its multifunction button for about

4 seconds — until its LED lights a constant blue.

3. Make sure that Bluetooth® is active on your mobile phone and put your phone into Bluetooth® pairing mode.

The exact procedure for doing this varies by mobile phone manufacturer and model — see your mobile phone manual for details.

4. Your phone now looks to see if any nearby Bluetooth® wireless technology devices are advertising themselves

for pairing. Use your phone’s controls to identify and select the Jabra GO 6400 device. Your phone may also ask for the headset’s pass code. The pass code for all Jabra devices is 0000 (four zeros).

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Jabra GO

5. Your phone attempts to connect to the headset and then shows you the result of the attempt. If the attempt

fails, please try again. If you are still having trouble, please check your mobile phone documentation and/or contact technical support for Jabra and/or your mobile phone.

Jabra GO 6430 USE R MANUAL

Note:

- All communications between your Jabra GO headset and mobile phone are encrypted, so others will not be

able to intercept and understand your conversation. Establishing this encryption is an important part of the pairing process.

- Just because two devices are paired, does not necessarily mean they are connected (which means that the

link between them is active). Typically, connection occurs automatically once your mobile phone is paired but you might need to connect manually using the menu system on your mobile phone (as described in your phone’s documentation).

4.4 Jabra LINK 350 USB Bluetooth® ADAPTER SETUP AND CONNECTION

To connect the Jabra LINK 350 USB Bluetooth® Adapter and set it up for use with your computer and headset:

1. Plug the USB Bluetooth® Adapter into the free USB port on your PC.

The USB Bluetooth® Adapter installs automatically when you plug it in.

Note: Even though the basic installation is automatic, you need to have installed the Jabra PC Suite software

before the adapter can be used with most softphones — though, notably, it is not needed with Microsoft OC. Each softphone type needs a speciﬁc driver. The Jabra PC Suite software is also required for downloading new ﬁrmware to the adapter.

2. During the ﬁrst three seconds after you plug in the adapter, an LED on the USB Bluetooth® Adapter indicates

the current softphone mode — see the section “Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators”. The default softphone mode is Microsoft OC. This simply means that it is optimized for Microsoft OC. You can toggle between Microsoft OC and standard softphone modes during these ﬁrst three seconds by

tapping on the adapter’s MFB — see the section “Jabra LINK 350 USB Bluetooth® Adapter Multifunction Button”.

You can change the mode at any time later when you unplug then plug in the adapter again.

3. After three seconds, the same LED on the USB Bluetooth® Adapter indicates the current status of the unit. Do

one of the following, depending on the status indicated by the LED:

- Constant green light:

The headset and USB Bluetooth® Adapter are already paired and connected and the PC’s softphone is the current target. Go to step 3.

- Constant yellow light:

The headset and USB Bluetooth® Adapter are already paired and connected and the mobile phone is the current target. Go to step 3.

- Slow-ﬂashing green light:

The headset and USB Bluetooth® Adapter are paired but not (yet) connected. Connection occurs automatically — as long as your headset is switched on and close by, the headset tries to connect periodically and indeﬁnitely. When the light changes to constant green or yellow (see above), your headset is connected.

- Constant blue light: The headset and USB Bluetooth® Adapter are not yet paired. The adapter is in pairing mode. This means that you need to pair the headset to the USB Bluetooth® Adapter before you connect them. See the section “Pairing the Jabra LINK 350 USB Bluetooth® Adapter and Headset” for instructions.

4. You are now ready to use your headset with your computer. If you have not already done so, then install the Jabra PC Suite software as described in Chapter 5: Installing and Running the Jabra PC Suite; see also the PC Suite online help.

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Jabra GO headset paired with both a mobile phone and the Jabra LINK 350 USB Bluetooth® Adapter

Figure 7:

Jabra GO 6430 USE R MANUAL

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