JUA210/230 V2.0
USB VGA/DVI Display Adapter
User Manual
2
Table of Contents
INTRODUCTION ..................................................................................................................... 3
Functions ............................................................................................................................. 3
Highlighted Features ......................................................................................................... 4
Required Environments ..................................................................................................... 5
Physical Specifications ..................................................................................................... 5
Resolutions and Color Depth ........................................................................................... 6
Package Contents ............................................................................................................ 8
GETTING STARTED –Notes for Before Installation ................................................................ 9
INSTALLATION FOR WINDOWS 7 ......................................................................................... 10
Device Driver Installation ............................................................................................... 10
Verify Device Driver Installation .................................................................................... 16
Device Driver Un-installation ......................................................................................... 18
INSTALLATION FOR WINDOWS VISTA ................................ ................................ ................. 20
Device Driver Installation ............................................................................................... 20
Verify Device Driver Installation .................................................................................... 26
Device Driver Un-installation ......................................................................................... 28
INSTALLATION FOR WINDOWS XP ...................................................................................... 30
Device Driver Installation ............................................................................................... 30
Verify Device Driver Installation .................................................................................... 36
Device Driver Un-installation ......................................................................................... 38
INSTALLATION FOR MAC SNOW LE0PARD ......................................................................... 40
Device Driver Installation ............................................................................................... 40
Device Driver Un-installation ......................................................................................... 44
FUNCTIONS INSTRUCTIONS: WINDOWS 7 .......................................................................... 46
Display ID .......................................................................................................................... 46
Display Resolution ........................................................................................................... 47
Display Orientation ......................................................................................................... 48
Identify Monitors .............................................................................................................. 53
Multi-Display Control Panel ........................................................................................... 53
Display Setting ................................................................................................................. 54
Fix Position ........................................................................................................................ 54
FUNCTIONS INSTRUCTIONS: WINDOWS VISTA/XP ............................................................. 55
Display ID .......................................................................................................................... 55
Display Rotation ............................................................................................................... 57
Display Mode ................................................................................................................... 57
Identify Monitor ................................................................................................................ 59
Multi-Display Control Panel ........................................................................................... 60
Display Setting ................................................................................................................. 61
Display Resolution ........................................................................................................... 62
Display Mode ................................................................................................................... 62
Windows Arrangement ................................................................................................... 63
TROUBLE SHOOTING ............................................................................................................ 66
REGULATORY COMPLIANCE ............................................................................................... 69
WARRANTY OF j5 create .................................................................................................... 70
j5 create PRODUCTS ........................................................................................................... 71
USB DISPLAY ADAPTER USER MANUAL
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INTRODUCTION
Thank you for purchasing the j5 create (JUA210 / JUA230) USB 2.0 Display
Adapter! This adapter acts as an external graphics card for your MAC or
PC. It allows you to add an additional VGA(JUA210) or DVI(JUA230)
monitor/display through your USB 2.0 port. No need to open up the
computer to add an expensive graphics card, with the USB 2.0 Display
Adapter you simply load the drivers, plug in the adapter to the USB port,
then plug in the VGA or DVI monitor cable into the adapter and you are
ready. The j5 create USB 2.0 Display Adapter supports three viewing
modes. Primary mode, allows you to have individual applications open
on each monitor, vastly improving productivity. Extended mode allows
you to extend your desktop across multiple displays, great for
spreadsheets. Mirroring mode is used to clone one screen onto another,
ideal for presentations. With “Plug & Play” functionality between your
computer and 2nd monitor or projector, you will be able to create a new
visual environment in seconds.
In addition, j5 create has developed this compact design for the
sophisticated user who cares about function as well as elegance.
Functions
Add an additional monitor without adding an expensive, internal
video card, avoiding complicated installation
Hot swappable USB enables you to add or remove monitors
without rebooting your system
Move and view your large spreadsheets across two screens
without overlapping windows
Multitask with larger landscape/desktop space
Ideal for viewing multiple windows at the same time
Great for multitasking in a wide variety of applications including:
Phone centers, Stock Markets, Hospitals, Graphic Design, Editing,
Accounting, Etc.
A must have for surfing the web and working on your
email/facebook/twitter accounts all at the same time.
4
Highlighted Features
Supports display resolution:1920 x 1200 @ 32bit
Plug-and-Play USB connectivity
Allows for up to 4 adapters in Windows
Allows for up to 2 adapters in Mac
Supports Display Modes: Primary, Extended, Mirror
Display Rotation: 0°, 90°, 180°, 270°
Aluminum enclosure that is non-toxic and recyclable
Easy driver install
Friendly software:
o Identify Monitors
o Multi-Display Control Panel
o Shortcut to access Windows
o Display setting dialog
Usage
Editor:
• Efficient editing of documentation on one screen and
researching reference materials on the other
Presentation:
• Use mirror mode while your laptop is plugged into a projector
through the USB Display Adapter
• Use Primary mode to have two monitors and/or projectors for
creative displays
Office:
• Dual display scenario: view large spreadsheets across 2 screens
with display continuity. (For example: Excel document)
• Independent: using desk space and doing multi-jobs at the same
time- increase efficiency.
• Read and reply to email on one screen and open
attachments on the other
Graphics Workstation:
• Design and check reference material at the same time.
• More space for tablets and photo/video editing
Entertainment:
• Watch TV/Movie while searching the program preview
• Play games online on one screen with the strategy guide on the
other screen
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Stock Market Trading:
• Monitor multiple stock markets and market news simultaneously
Coding/Programming:
• Allows effective code programming on one screen and software
program companion on the other screen.
Required Environments
Microsoft Windows 7, Vista, XP (32-bit or 64-bit) Compatible
Mac OS X Snow Leopard Compatible
Available USB 2.0 port
Temperature: Operating: -50°F~131°F
Non- Operating : -77°F~167°F
Minimum System Requirements
QTY
1~2 Dongle
3～4 Dongles
CPU
Intel/AMD Dual core1.8
GHz or above
Intel / AMD QUAD CORE
2.4GHz or above
RAM
2 GB or Higher
4 GB or Higher
USB
An independent power supply is required when using
the USB HUB to connect multiple dongles.
This device is intended for ‘Office Applications’ and not for ‘Home
Entertainment’ & ‘Video Playback‘.
note:
Due to constant advancements in technology we, at j5 create, make it a priority
to give you the latest drivers available for our products. To ensure that your
device is equipped with the most current driver, please visit our website at
www.j5create.com and install the latest driver for this model.
Physical Specifications
Model: JUA210
Interface
Host Interface
USB 2.0 Type-A Connector
Video Interface
VGA-DB 15 pin Female Connector
Power
Power Mode
Bus-powered
6
Power Consumption
≦500mA
Physical Specification
Housing Material
Aluminum
Dimensions
Main body: 54(W)x 93(H)x14(D) mm
Cable length: 130 mm
Weight
Approximately 72g
Model: JUA230
Interface
Host Interface
USB 2.0 Type-A Connector
Video Interface
DVI-I Female Connector
Power
Power Mode
Bus-powered
Power Consumption
≦500mA
Physical Specification
Housing Material
Aluminum
Dimensions
Main body: 54(W)x 93(H)x14(D) mm
Cable length: 130 mm
Weight
Approximately83g
Resolutions and Color Depth
Aspect Ratio
Resolution
Color Depth
Wide Screen Display
16:10
1920 X 1200
16,32 bits
16:9
1920 x 1080
16,32 bits
16:10
1680 x 1050
16,32 bits
16:9
1600 x 900
16,32 bits
16:10
1440 x 900
16,32 bits
16:9
1360 x 768
16,32 bits
16:10
1280 x 800
16,32 bits
15:9
1280 x 768
16,32 bits
16:9
1280 x 720
16,32 bits
Standard Display
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4:3
1600 X 1200
16,32 bits
4:3
1400 x 1050
16,32 bits
5:4
1280 x 1024
16,32 bits
4:3
1280 x 960
16,32 bits
4:3
1152 x 864
16,32 bits
4:3
1024 x 768
16,32 bits
4:3
800 x 600
16,32 bits
8
Package Contents
USB VGA Display Adapter(JUA210)
Quick Installation Guide
Driver CD with E-Manual
USB DVI Display Adapter(JUA230)
Quick Installation Guide
Driver CD with E-Manual
USB DISPLAY ADAPTER USER MANUAL
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GETTING STARTED –Notes for Before Installation
Install driver completely before inserting the USB Display Adapter USB
Cable into your computer
Run the setup program as an administrator to avoid errors in
installation
Uninstall the previous driver first before updating the latest driver
Connect the VGA or DVI connector of USB Display Adapter to the
VGA or DVI cable of display device first before connecting to USB port
of computer
It is recommended to use an independent power supply for USB Hub
while multiple dongles are connected to the USB Hub
The display screen will flash during installation
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INSTALLATION FOR WINDOWS 7
Device Driver Installation
This section illustrates the procedure for device driver installation for Windows
7. To start, insert the Driver CD into your computer’s CD-ROM drive. The setup
program should be launched automatically. If Autorun does not begin, go to
“Computer”, Click on your optical drive, and manually run the setup CD by
double-clicking on “Setup.exe”
※Please make sure the USB cable of USB Display Adapter is unplugged from
your PC or Notebook before executing the installation program.
1. InstallShield Wizard launched, click Next> to continue
2. Read the license agreement and check “I accept the terms of the license
agreement.” Click Next > to accept it and continue.
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3. Driver installation proceeding…..
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4. When Install Shield Wizard is complete, select “Yes, I want to restart my
computer now.” Click Finish to restart.
5. After your computer is rebooted, connect the external display device
(monitor/ projector) to the VGA/DVI connector of the USB Display Adapter
and turn on the display device.
6. Connect the USB Display Adapter into an available USB 2.0 port of a PC or
Notebook, After Inserting the USB Display Adapter into an USB 2.0 port, the
“Installing device driver software” message will pop up.
If the Driver software was installed successfully the following message
should appear:
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If you’re not going to install another USB Display Adapter, restart your PC. The
functions of the USB Display Adapter will be activated after the computer
restarted.
Multi USB Display Adapter Installation
For installation of multiple USB Display Adapters, during the “Install Shield
Wizard complete” step, select “No, I will restart my computer later.” and click
Finish to continue next step below
A. Connect all external display devices (monitor/ projector) to the VGA/DVI
connector of USB Display Adapters and switch power on.
B. Connect the USB Display Adapter into an available USB 2.0 port of a PC or
Notebook.
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After Inserting an USB Display Adapter into a USB 2.0 port, the systems will
automatically start the installation procedure and the prompt message will
pop-up on the task bar.
The Device driver software was installed properly,
If you are going to install more USB Display Adapters, repeat step A& B or
restart computer.
The functions of the USB Display Adapter will be activated after the computer
restarted. You might see the extend display shown on the display device.
You can modify the corresponding position of each extend display via display
settings. Go to “START” → “Control Panel” → “Appearance and
Personalization” → “Adjust screen resolution”
※ Right-click on the desktop and go to “Screen Resolution”
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When the ‘Screen Resolution’ window appears, each monitor’s number can
be identified by clicking “Identify.” Drag the monitor to the location you want.
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Verify Device Driver Installation
The following procedure helps you to verify the driver installation status of the
USB Display Adapter.
Right-click “My Computer” “Manager” “Device Manager” click “+” sign
of “Display Adapter” “Universal Serial Bus controllers”
The picture below shows the installation process for a Single USB Display
Adapter
The picture below shows the installation process for a Multiple USB Display
Adapter
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Device Driver Un-installation
※ Unplug the USB Display Adapter before un-installing the driver.
1. Click Start→ Control Panel → Programs and Feature→ Uninstall or Change
a Program
Select j5 DIAPLAY ADAPTER... Click Uninstall
2. A message will appear asking if you want to remove the selected
application. Click ‘ok’ to continue.
3. Driver un-installation proceeding….
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4. When the driver uninstall is completed select “Yes, I want to restart my
computer now.” Click Finish to restart .
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INSTALLATION FOR WINDOWS VISTA
Device Driver Installation
This section illustrates the simple device driver installation procedure for a
computer running Windows Vista operating system. When your computer is
ready to use, insert the Driver CD into the CD-ROM drive. The setup program
should be launched automatically, if Autorun does not begin, go to
“Computer”, Click on your optical drive, and manually run the setup CD:
Double Click on “Setup.exe” to start.
※ Make sure the USB cable of USB Display Adapter is unplugged from your PC
or Notebook before executing the installation program.
1. When InstallShield Wizard is launched, click Next> to continue
2. Read the license agreement and check “I accept the terms of the license
agreement.” Click Next > to accept it and continue.
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3. Driver installation proceeding…..
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4. When Install Shield Wizard is complete, select “Yes, I want to restart my
computer now.” and click Finish to restart.
5. After rebooting connect the external display device (monitor/ projector) to
the VGA/DVI connector of USB Display Adapter and turn on the display
device.
6. Connect the USB Display Adapter into the USB port of a PC or notebook. A
message should appear saying “Installing device driver software.”
This icon ( ) will be seen on the lower right toolbar.
When the Driver software has been installed successfully the following
message should appear.
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If you’re not going to install more USB Display Adapters, restart your PC.
The functions of the USB Display Adapter will be activated once the computer
restarted.
Multi-USB Display Adapter Installation
For installation of 2 or more USB Display Adapters, select “No, I will restart my
computer later.” and click Finish to continue to the next step after the Driver is
installed.
A. Connect all external display devices (monitors/ projectors) to the VGA/DVI
connector of USB Display Adapters and turn the power on.
B. Connect the USB Display Adapter into the USB port of a PC or Notebook.
The system will automatically start installation and the prompt message will
pop-up on the task bar.
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The Device driver software was installed properly, if you are going to install
more USB Display Adapter, Please repeat step A & B. or please restart
computer.
The functions of USB Display Adapter will be activated after the computer
restarted. You would see the extended display is shown on the display device.
You can modify the corresponding position of each extend display via display
settings. Go to “START” → “Control Panel” → “Appearance and
Personalization” → “Adjust screen resolution” or Right-click on the desktop
and go to ‘Screen Resolution’
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When the ‘Screen Resolution’ window appears, each monitor’s number can
be identified by clicking “Identify.” Drag the monitor to the location you want.
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Verify Device Driver Installation
The following procedure helps you to verify the driver installation status of the
USB Display Adapter
Right- click “My Computer” “Manager” “Device Manager” click “+” sign
of “Display Adapter” & “Universal Serial Bus controllers”
The picture below shows the installation process for a Single USB Display
Adapter
The picture below shows the installation process for a Multiple USB Display
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Adapter
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Device Driver Un-installation
※Unplug the USB Display Adapter before un-installing the driver
1. Click “Start”→ Control Panel → Programs and Feature→ Uninstall or change
a program.
Select j5 USB DIAPLAY ADAPTER XXX.. Click Uninstall
2. A message will appear asking if you want to remove the selected
application. Click ‘ok’ to continue.
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3. Driver un-installation proceeding….
4. When the driver uninstall is completed select “Yes, I want to restart my
computer now.” Click Finish to restart.
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INSTALLATION FOR WINDOWS XP
Device Driver Installation
This section illustrates the procedure for device driver installation for Windows
XP. To start, insert the Driver CD into your computer’s CD-ROM drive. The setup
program should be launched automatically. If Autorun does not begin, go to
“Computer”, Click on your optical drive, and manually run the setup CD by
double-clicking on “Setup.exe”
※Please make sure the USB Display Adapter is unplugged from your PC or
Notebook before executing the installation program.
1. Install Shield Wizard launched, click Next> to continue
2. Read the license agreement and check “I accept the terms of the license
agreement.” Click Next > to accept it and continue.
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3. Driver installation proceeding…..
4. When Install Shield Wizard is complete, select “Yes, I want to restart my
computer now.” Click Finish to restart.
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5. After your computer is rebooted, connect the external display device
(monitor/ projector) to the VGA/DVI connector of USB Display Adapters
and turn it on.
6. Connect the USB Display Adapter into an available USB 2.0 port of a PC or
Notebook, After Inserting the USB Display Adapter into an USB 2.0 port, the
“Installing device driver software” message will pop up.
An icon ( ) will be seen on the lower right toolbar.
The message pictures below shows Driver software is installed successfully.
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If you’re not going to install another USB Display Adapter, restart your PC. The
functions of the USB Display Adapter will be activated after the computer
restarted.
Multi-USB Display Adapter Installation
For installation of multiple USB Display Adapters, during the “Install Shield
Wizard complete” step, select “No, I will restart my computer later.” and click
Finish to continue next step below
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A. Connect all external display devices (monitor/ projector) to the
VGA/DVI connector of USB Display Adapters and switch power on.
B. Connect the USB Display Adapter into available USB 2.0 port of PC or
Notebook.
After Inserting an USB Display Adapter into a USB 2.0 port, the systems will
automatically start the installation procedure and the prompt message
will pop-up on the task bar.
The Device driver software was installed properly, if you are going to install
more USB Display Adapters, repeat step A & B or restart computer
The functions of the USB Display Adapter will be activated after the computer
restarted. You might see the mirror display shown on the display device.
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You can modify the corresponding position of each extend display via display
settings.
Go to “START” → “Control Panel” → “Display Properties” →“Settings”
When Display Properties
windows appears, each
monitor’s number can be
identified by clicking “
“ identify”
Drag the monitor to the
location you want.
Note:
If your internal graphics card is Dual Display Ports…..
1. When using Single USB Display Adapter
The display device which connected to the 2nd VGA port will be numbered
3rd monitor, the display device which connected to the USB Display
Adapter will be numbered 2nd monitor.
2. When using two USB Display Adapter
The display device which connect to the 2nd VGA port will be numbered 4th
monitor, the display device which connected to the USB Display Adapter
will be numbered 2nd and 3rd monitor and so on…
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Verify Device Driver Installation
The following procedure helps you to verify the driver installation status of USB
Display Adapter
Right-click “My Computer” “Manager” “Device Manager” click “+” sign
of “Display Adapter” “Universal Serial Bus controllers”
The picture below shows the installation process for a
Single USB Display Adapter
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The picture below shows the installation process for a Multiple USB Display
Adapter
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Device Driver Un-installation
※Unplug the USB Display Adapter before un-installing the driver
1. Click Start→ Control Panel → Programs and Feature→ Uninstall or change
a program
Select j5 DIAPLAY ADAPTER ... Click Uninstall
2. Confirm windows will pop out, Click to continue.
3. Driver un-installation proceeding….
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4. When the driver uninstall is completed select “Yes, I want to restart my
computer now.” Click Finish to restart .
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INSTALLATION FOR MAC SNOW LE0PARD
Device Driver Installation
Installing the device driver enables your computer’s operating system to
recognize the USB Display Adapter. This section illustrates the device driver
installation procedure for a computer running Snow Leopard.
※ Make sure the USB cable of USB Display Adapter is unplugged from your
Mac Desktop or Mac Notebook before executing the setup program.
1. Insert the Driver CD into the CD-ROM drive; and run the .dmg file to load
drivers.
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2. Click “Continue” to proceed
3. Click “Continue” to proceed
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4. Type in your password and click “OK”
5. Click “Continue Installation”
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6. Installation is processing…This will take a few moments
7. Click “Restart” to complete the software installation
8. Connect the external display device (monitor/projector) to the VGA/DVI
connector of USB Display Adapter and turn on the display device
9. Plug the USB Display Adapter into the USB port of your Mac Desktop or Mac
Notebook. The screen will turn on automatically, and be in “Mirror Mode”
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Device Driver Un-installation
1. Unplug the USB Display Adapter from the USB port
2. Run Un-installation program
3. Click “Open” to proceed
4. Click “Uninstall and restart” to proceed
5. Type in your password to allow un-installation
and click OK to proceed.
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6. Click “restart “ restart your system
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FUNCTIONS INSTRUCTIONS: WINDOWS 7
This section describes the many functions provided by the USB Display Adapter.
Display device’ here means any number of things such as CRT,LCD monitor, TV
display, or projector.
Display ID
Smart Display Device ID Detection
Window 7 OS supports VESA defined DDC/EDID. It will be shown as the Display
device ID whenever it is attached to the USB Display Adapter.
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Display Resolution
Fast Access to Display Resolution setting
The resolution list will show when moving the cursor on Display Resolution.
Select the resolution you want for the USB Display Adapter.
Default resolution: 1024 x 768 x 32 bit
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Display Orientation
The Orientation allows you to turn the display device, which is connected to
USB Display Adapter
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Display Mode
Extended mode (Default)
This feature allows the display device attached to the USB Display Adapter to
work as an “extended” display of the on-board screen.
You can adjust the position by clicking “number” of the display first and select
“Extend these displays” and click “Apply”
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Mirror mode-Duplicate
This feature allows the same contents of the on-board screen to be displayed
to the screen of the USB Display Adapter
You can select “Duplicate these displays” and click “Apply”
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Primary mode
When you want to switch the enabled monitor as main display and extend
view to on-board screen.
choose the “Number” of the main display you want it to be and make a
“check” mark on “Make this my main display”.
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Off mode
To turn one of the displays off:
Select “Show desktop only on 1” and the 2nd display will be off
Select “Show desktop only on 2” and the 1st display will be off
Super Utility
A super utility provides more options; you can find the icon on the lower right
task bar
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Identify Monitors
When “Identify Monitors” is selected, a serial number will be shown at the
upper right corner of the display devices. You can see the serial number of
each display when using the Hotkey function.
Multi-Display Control Panel
This unique feature provides a simpler working experience for the multi-display
environments. A series of Hotkey setting helps move quickly between desired
display devices.
※Using Hotkeys
Default setting is Ctrl + Display No.
Click the window you want to move at the task bar to become active, and
then press Hotkey
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.
※Setting Hotkeys
For example: Move window to Display03, and automatically enlarge it to full
screen.
Choose “Move Active Window to Display03”, check “Move Window and Full
screen”, and click Apply
Display Setting
Fast access to the system “Display Setting”
Fix Position
This function helps you arrange the positions of all the display locations you
have set in Display > Screen Resolution. After Display Location set, make a
“Check” in this function. All display location will be fixed.
It is great for multi-displayer user.
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FUNCTIONS INSTRUCTIONS: WINDOWS VISTA/XP
You can choose all the functions simply and directly only by clicking on this
icon( ) seen on the lower right toolbar.
Display ID
Smart Display Device ID Detection
The USB Display Adapter supports VESA defined DDC/EDID. The utility should
show the display device ID whenever it is attached to the USB Display
Adapter.
If there is no display device attached to the USB Display Adapter the ID will
show up as “Unknown Monitor.” If the attached display device does not
support EDID, the ID will also be defined as “Unknown Monitor”.
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Display Resolution
Default Resolution: 1024 x 768x 32 bit
The resolution list will be shown
when moving the cursor on
Display Resolution. Select the
resolution you want for your
display device which connected
to USB Display Adapter.
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Display Rotation
The Display Rotation allows you to
turn the display device, which is
connected to USB Display Adapter. It
is a useful function for some
rotatable display device.
There are 4 options
available:
0 degree/ 90 degrees/180 degrees/
270 degrees under the Extended or
Primary display mode.
Display Mode
Extended (Default Mode)
Default display mode allows the
attached USB Display Adapter
enabled display device to work as
“ Extended” display of the onboard screen. This extended
working space feature improves
work efficiency.
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Mirror Mode
When Mirror selected, the screen
of display device, which is
connected to USB Display
Adapter, will be the same as the
main display, and Display Rotation
will be disabled automatically.
You can select either “Horizontal
Flip”, or “Vertical Flip”.
Primary Mode
When Primary is selected, the
display device, which is
connected to USB Display
Adapter, will become the main
display, the display of the internal
graphics card will automatically
switch to be the extended display
and act as an extension desktop.
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Off
When Off selected, it will disable
the display of the USB Display
Adapter.
Identify Monitor
When Identify Monitors is
selected, a serial number will be
shown at the upper right corner of
attached display device.
It helps you to know the serial
number of each display, when
using Hotkey function.
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Multi-Display Control Panel
When Multi-Display Control Panel
is selected, the window of Multi-
Display Control Panel will pop-up
to enable the modification of the
hotkeys.
※ Using Hotkey
Default setting is Ctrl + Display No.
Click the window you want to move on task bar to become active,
and then press Hotkey.
※ Setting Hotkey
For example: Move window to Display03, and automatically enlarge
it to full screen.
Choose “Move Active Window to Display03”, check “Move Window
and Full screen”, and click Apply to make it active.
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Display Setting
Fast access to the system “Display Setting”
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FUNCTIONS INSTRUTIONS: MAC SNOW LEOPARD
Display Resolution
Go to , and then “System Preferences
From “System Preferences” click on the “Display” tab. You should see this
screen.
On this screen, you can adjust the resolution, display mode and color range.
Display Mode
Click on the “arrangement” tab, and uncheck “mirror display to un-Mirror the
screen. You will automatically see another window appear on the screen that
represents the USB Display Adapter.
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You can move the menu bar to any display to assign any display to Primary.
If you cannot see the Display window to adjust your secondary monitor
resolution, click on the “Gather Windows” button.
TIP: To simplify using the USB Display Adapter,
click “show display in menu bar.” You will see
the display icon that you can double-click
on at any time.
Windows Arrangement
You can arrange Windows on display by “Expose & Spaces”
Go to , and then “System Preferences”
From System Preferences click on “Exposé & Spaces.” You should see this
screen.
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Space
Click “Show Spaces in menu bar.” You should see the space number on the
menu bar that you can choose any space on the list at any time.
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F8: you will see the Space Layout with a single keystroke. You can draw any
window to other space.
Exposé
View different windows with a single keystroke.
F9 : view all open windows
F10: view windows of the current application
only
F11: show desktop
*For more windows arrangement functions, please see Apple’s computer user
manual.
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TROUBLE SHOOTING
If you have any questions about using this device, follow the instructions below.
If any further assistance is needed, please visit our website or call j5 create
support hotline.
Known Issues
- Direct 3D is not supported under XP. It would be supported under Win 7
Aero mode
- The Print screen function in the extend display currently is not supported
under MAC OS. 10.6.
General Recommendations
- Incompatibilities exist when using other Video over USB Devices on a
single system. Please ensure that all other Video over USB drivers are
uninstalled before continuing with j5 create installation.
- Check to make sure that the device is plugged in correctly to the host
system.
- Make sure that the USB port that you are using is USB Display Adapter.
- Unplug the USB cable of USB Display device and re-insert it.
- Check to see that the monitor is connected correctly and is powered ON.
- Make sure to restart your computer after the driver installation.
- Try a different USB 2.0 port and/or computer.
- Unplug all other USB devices from the system.
- Try connecting the USB cable of USB Display device directly to the
computer instead of through a hub.
- Reset/refresh/resynchronize your monitor.
Media Playback
- During video playback on all platforms, please do not change the
display mode, position or arrangement of the video player window (such
as dragging the video player window between the main display and
attached display). This may cause the video player to stop playing. We
suggest stopping the video playback, moving the window to the USB
graphics device attached display and then selecting the video clip to
start playing.
USB DISPLAY ADAPTER USER MANUAL
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- Cursor movement is slower when the mouse hovers on the video region
of the Flash player,
- Downsizing your screen landscape lower than 50 % will help smooth out
Jerky video playback for videos running in Full Screen Mode
- You may experience poor video performance on USB graphics devices
with low spec PC systems.
- Video rendering using hardware overlays is supported.
- Some DVD playback software packages do not support playing on a
second display adapter of any kind. You may try to open the media
player in the secondary display first before you start playing the DVD.
- Your PC may lack certain media codec to support the playback of
certain video formats. Please use the link below to install license free
media codec.
K- Lite: http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
- Video/Media players have different decoding capabilities under different
display modes. For better performance watching DVDs or certain video
formats on the attached USB graphics display attached, it is
recommended to use the following license free software:
VLC Media Player: http://www.videolan.org/vlc/
Media Player Classic: http://sourceforge.net/projects/guliverkli/
Others
- Some graphics card, i.e. Intel, prevents other secondary graphics chipset
from being set as the primary card. As the result of this, primary mode
might not work or the display maybe disabled.
- If you have problems during the boot up process, start your computer in
Safe Mode and uninstall the driver. Hold the CTRL key until the Windows
startup menu appears and select Safe Mode.
- To verify the driver version that you installed, please click “Control Panel”
→ “Add or Remove Programs” to check the program: USB Display Device
(Trigger 2) 9.xx.xxxx.0159 (the number means the driver version).
- Some limitation exists in different media player on file format support. We
enclose our compliance test result in the tables according to different
operating system, main system graphics card/chipset, media players,
and the supported media format. It will be updated periodically with new
version of media players or our latest driver.
TECHNICAL SUPPORT
If you have any issue using this product, please follow instruction below
before returning this product to the store.
1. The User Manual
It contains the detail instruction and troubleshooting section; many
common issues can be easily resolved by reading the user manual.
2. Online Support
Please visit j5 create website (www.j5create.com) to find the latest
software for your device. If you still experience the same issue, you
can submit a trouble description via email service@j5create.com .
j5 create technical support team will reply you within the next 24
business hours.
3. Telephone Support
Please call us at 888-689-4088 and one of our support technicians
will be very happy to assist you.
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00 AM-6:00
PM E.S.T. Monday- Friday for further assistance.
REGULATORY COMPLIANCE
FCC
This equipment has been tested and found to comply with FCC Part 15 Subpart B § 15.109/15.107
Class B.
Operation is subject to the following two conditions:
• This device may not cause harmful interference
• This device must accept any interference, including interference that may cause undesired
operation of the device.
CE
This equipment is in compliance with the requirements of the following regulations:
EN 55022 Class B (2006),
EN 55024 (1998+A1:2001+ A2:2003), (IEC/EN 61000-4-2 (1995+A1:1998+A2:2001)/-3(2006)
C-Tick
This equipment is in compliance with the requirements of the following regulations:
EN 55022 (2006) Class B, AS/NZS CISPR22 © IEC: 2005.
VCCI
This equipment is in compliance with the requirements of the following regulations:
CISPR22 © IEC: 2005
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make
any representations or warranties (implied or otherwise) regarding the accuracy and completeness
of this document and shall in no event be liable for any loss of profit or any commercial damage,
including but not limited to special, incidental, consequential, or other damage. No part of this
document may be reproduced or transmitted in any form by any means, electronic or mechanical,
including photocopying, recording or information recording and retrieval systems without the express
written permission of the manufacturer.
WARRANTY OF j5 create
j5 create offers a limited 2-year warranty. User’s wear & tear damage are not
included.
The user shall call or email j5 create customer service with defect information of the
product and obtain a return authorization number.
Users are responsible for one way return freight cost and we will take care of one
way freight back.
In order to obtain a return authorization, user should have the following information
handy when calling or emailing the service team:
(i) a copy of original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) a return Material authorization number
(v) customer’s Name, address, and telephone number
j5 create does not warrant that the operation of the product will be uninterrupted or
error-free. j5 create is not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to:(a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches,
dents ,and
broken plastic on ports; (c) damage caused by use with non-j5 create products; (d)
damage caused by acts of God (natural disasters, flood, fire, earthquake, lighting
strike, typhoon etc.,)(e) damage caused by human misuse( lost, accident, abuse,
misuse or other external causes) (f) damage caused by operating the product
outside the permitted or intended uses described by j5 create ; (g) damage caused
by service (including upgrades and expansions) performed by anyone who is not a
representative of j5 create or a j5 create Authorized Service Provider; (h) a product
or part that has been modified to alter functionality or capability without the written
permission of j5 create; or (i) if any j5 create serial number on the product has been
removed or defaced.
If such a situation occurs, j5 create will calculate the cost of materials and repair for
your reference.
This warranty is given by j5 create in lieu of any other warranties express or implied.
Copyright© 2011 j5 create. All rights reserved. All trade names are registered trademarks of their
respective owners. Features and specifications are subject to change without notice. Product may
not be exactly as shown in the diagrams.
j5 create PRODUCTS
Model Name
Model
Brief Description
USB 2.0 Display adapter Series
JUA210/230/250
This video over USB 2.0 adapter works as
an external video card, instantly allowing
additional displays, without the hassle of
opening the computer casing and
installing an external graphic card. You'll
be able to extend your desktop across
multiple displays or select mirror mode to
clone one screen onto another.
USB 3.0 Display adapter Series
JUA310/330/350
USB 3.0 Display Adapter works as
external video allowing you to add an
additional display instantly through any
available USB 3.0 port. Supporting 10
times faster than USB 2.0 stander speed
& also widescreen resolution.
Newport Station
JUD200
Newport Station is a universal docking
station for all laptop computers. Simply
connect your monitor, keyboard, mouse,
Ethernet, speakers, microphone and any
other USB peripheral to your laptop with
one USB Cable. It is the perfect solution
to expand your device with limited ports
like the Macbook Air® and EeePC® into
a full size workstation with an additional
monitor.
Wormhole Switch
JUH320/320V2
Wormhole Station is a multifunction
device designed to increase speed for
users who frequently work between two
computers. It enables keyboard/mouse
drag & drop applications simultaneously
between PC, Laptop or Tablet. It also has
two powerful USB 3.0 ports and 3 kinds of
card readers (SD/MMC, Mini SD, and
Memory Stick) built in. Great for file
sharing, fast storage and
mouse/keyboard switching.
Wormhole Switch Series
JUC100/200/400
Wormhole Switch series allows you to
connect and work/share on two PCs,
Laptops or Tablets for different operation
systems only with one USB cable. While
connected you can drag/drop and
copy/paste files, photos, music, or other
documents from one computer to the
other instantly. You can also use on
keyboard and one mouse to work on
both computers. Great for sharing
information and for working on a small
tablet or laptop while connected to a
full sized keyboard and mouse.
For more information, please visit our website http://www.j5create.com
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