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USB 3.0 MULTI-ADAPTER
VGA & 3-Port HUB
JUH410
User Manual
Manuel de l'utilisateur Bedienungsanleitung Manual del usuario
JUH410
USB 3.0 MULTI-ADAPTER
VGA & 3-Port HUB
JUH410
User Manual
JUH410
USB 3.0 MULTI-ADAPTER |
USER MANUAL |
Table of Contents |
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INTRODUCTIONS................................................................................................................................... |
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System Requirements................................................................................................................................... |
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Specifications ................................................................................................................................................ |
4 |
Package Contents........................................................................................................................................ |
5 |
GETTING STARTED................................................................................................................................. |
7 |
INSTALLATION FOR WINDOWS........................................................................................................... |
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Device Driver Installation ............................................................................................................................ |
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Verify Device Driver Installation............................................................................................................... |
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Uninstalling the Device Driver................................................................................................................... |
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INSTALLATION FOR MAC .................................................................................................................. |
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Device Driver Installation .......................................................................................................................... |
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Verify Device Driver Installation............................................................................................................... |
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Uninstalling the Device Driver................................................................................................................... |
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FUNCTIONS INSTRUCTIONS: WINDOWS 8 7 ................................................................................ |
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FUNCTIONS: WINDOWS XP............................................................................................................... |
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FUNCTIONS: MAC .............................................................................................................................. |
24 |
TECHNICAL SUPPORT............................................................................................................................. |
28 |
LIMITED WARRANTY.............................................................................................................................. |
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USB 3.0 MULTI-ADAPTER |
USER MANUAL |
INTRODUCTIONS
Thank you for purchasing the j5create USB Multi-Adapter! This adapter acts as an external graphics card for your MAC or PC. It allows you to add an additional display and 3 USB 3.0 ports through your USB port.
With j5create multi-adapters, there is no need to open up your computer to add an expensive graphics card, you simply load the drivers, plug in the adapter to the USB port, then plug in the VGA monitor cable into the adapter and you are ready. It supports three viewing modes: primary, extended, mirror modes. With “plug & play” functionality between your computer and 2nd monitor or projector, you will be able to create a new visual environment in seconds.
j5create’s elegant multi-adapter series provides you with a fast and portable alternative solution.
System Requirements
Microsoft Windows 8.1 / 8 / 7/ XP (32-bit or 64-bit)
Mac OS X 10.9 / 10.8 / 10.7 / 10.6
CPU: Intel 2 core Quad 2.33 GHz
RAM: 2 GB DDR2
Available USB port (USB 3.0 is recommended)
Note for Video Player:
*Windows XP users: “Windows Media Player” is recommended for video playback *Windows XP users & MAC users: Some Windows XP & MAC products are not supported by
USB 3.0 at this time, therefore we suggest USB 2.0 for ‘office applications’ only; Video Playback is not recommend due to USB 2.0 bandwidth limitations causing limited video performance.
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Specifications
Interface
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Host Interface |
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USB 3.0 Male Type-A connector |
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Video Interface |
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VGA-DB 15 pin Female connector |
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USB Port |
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USB 3.0 Female connector x 3 Ports |
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Power Jack |
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DC 5V (3.5mm) |
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Power |
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Power Mode |
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Bus-powered or Self-Powered |
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*** When you connect with high power-consumption |
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external HDD or USB devices that need bus power |
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more than 150mA. We recommend you to attach the |
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AC/DC power adapter included in your devices, or |
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purchase JUH410 AC/DC power adapter. (sold |
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separately) |
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Functions |
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Display |
Video Playback: 1080P |
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Display resolution: 2048 x 1152 @ 32bit |
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Display Modes: Primary, Extended, Mirror |
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Display Rotation: 0°, 90°, 180°, 270° |
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Physical Specifications |
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Dimensions |
Main body: 42.9(W)x 87(H)x14.2(D) mm |
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Cable length: 14.8 cm |
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Weight |
Approximately 61.5 g (including cable) |
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Video Resolutions and Color Depth Support
Aspect Ratio |
Resolution |
Color Depth |
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Wide Screen Display |
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16:9 |
2048 x 1152 |
16,32 bits |
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16:10 |
1920 x 1200 |
16,32 bits |
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16:9 |
1920 x 1080 |
16,32 bits |
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16:10 |
1680 x 1050 |
16,32 bits |
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16:9 |
1600 x 900 |
16,32 bits |
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16:10 |
1440 x 900 |
16,32 bits |
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16:9 |
1360 x 768 |
16,32 bits |
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16:10 |
1280 x 800 |
16,32 bits |
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15:9 |
1280 x 768 |
16,32 bits |
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16:9 |
1280 x 720 |
16,32 bits |
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Standard Display |
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4:3 |
1600 x 1200 |
16,32 bits |
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4:3 |
1400 x 1050 |
16,32 bits |
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5:4 |
1280 x 1024 |
16,32 bits |
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4:3 |
1280 x 960 |
16,32 bits |
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4:3 |
1152 x 864 |
16,32 bits |
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4:3 |
1024 x 768 |
16,32 bits |
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4:3 |
800 x 600 |
16,32 bits |
Package Contents
USB 3.0 Multi-Adapter JUH410
Quick Installation Guide
Driver CD
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GETTING STARTED
Notes Before Installation
Install the driver completely before inserting the USB cable into your computer
Run the setup program as an administrator to avoid errors in installation
Connect the VGA Cable for the display to the VGA port on the JUH410 first before connecting the USB cable to the computer
Un-install the previous driver first before installing the latest driver
1.Start the device driver installation (please refer to your PC system OS installation in the next section) *Note: install driver completely before following steps 2 through 4.
2.Connect the USB 3.0 cable connector to the host laptop
3.Connect the VGA cable for the display device
4.Your USB HUB port is now ready to use
INSTALLATION FOR WINDOWS
Device Driver Installation
This section illustrates the simple device driver installation guide for Windows 8 7 operating
system. When your computer is ready to use, insert the Driver CD into the CD-ROM drive. The setup program should be launched automatically; if it doesn’t, go to Computer, click on your CD drive, and manually run the setup CD. Double Click on Setup.exe to start.
Make sure the USB cable is unplugged from your PC or Notebook before executing the
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installation program.
1. The installation page will be launched. To start click on Install the Latest Driver. Please make sure you are connected to the internet or press Install Driver to start the installation.
2.After pressing the installation option, the
InstallShield Wizard will launch, click Next to continue.
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Read the license agreement, check I |
4. When the Install Shield Wizard is complete, |
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accept the terms of the license agreement, |
select Yes, I want to restart my computer |
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click |
Next > |
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now. Click |
Finish |
to restart. |
5. |
After restarting your computer connect the |
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USB 3.0 MULTI-ADAPTER USB cable to your |
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PC or Notebook. The Installing device |
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driver software message will pop-up. |
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6. |
Windows 8 7: |
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When the driver software has been |
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installed successfully the message to the |
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right will appear on your computer. |
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Windows XP: An icon ( |
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on the lower right toolbar. Your driver software was installed successfully when the message to the right is shown.
The display functions of the USB3.0 Multi-Adapter will be activated after the computer has been restarted. You might see the mirror display shown on the display device.
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Windows 8 7:
You can modify the corresponding position of each extend display via display settings. Go to START →
Control Panel → Appearance and Personalization → Adjust screen resolution
or Right click on the desktop and go to Screen Resolution
When the Screen Resolution window pops up, you can identify each monitor’s number by clicking Identify. You can drag the monitor to your preferred location.
Windows XP:
You can modify the corresponding position of each extended display via display settings.
Go to Start → Control Panel → Display
Properties →Settings
When the Display Properties window
appears, each monitor’s number can be identified by clicking Identify.
You can drag the monitor to your preferred location.
Note:
If your internal graphics card has Dual Display Ports…..
When using one USB 3.0 MULTI-ADAPTER:
The display device that is connected to the 2nd VGA port will be numbered as the 3rd monitor and the display device that is connected to the USB 3.0 MULTI-ADAPTER will be numbered as the 2nd monitor.
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Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Multi-Adapter
Windows8,7:
Right Click My Computer Manager Device Manager click + sign of Network adapter & Sound, video and game control & Universal Serial Bus controllers
Windows XP:
Right Click My Computer, Manager → Device Manager click + sign of Display Adapter &
Network adapter & Sound, video and game controllers & Universal Serial Bus controllers
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Uninstalling the Device Driver
*Unplug the USB Cable of the USB 3.0 MULTI-ADAPTER before uninstalling the driver
1.Click Start→ Control Panel → Programs and Features→ Uninstall or change a program Select j5 USB 3.0 MULTI-
ADAPTER... Click Uninstall
2.A message will appear confirming that you want to un-install the application. Click ‘ok’ to continue.
3.When the driver is completely uninstalled, select “Yes, I want to restart my computer now.” Click
Finishto restart.
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INSTALLATION FOR MAC
Device Driver Installation
Installing the device driver enables your computer’s operating system to recognize the USB3.0 Multi-Adapter. Be sure that you are referring to the appropriate installation procedure before you begin installing.
Make sure the USB cable is unplugged from your Mac Desktop or Mac Notebook before executing the setup program.
This section illustrates the device driver installation procedure for a computer running Snow
Leopard.
1.Insert the Driver CD into the CD-ROM drive; and run the .dmg file to load drivers in the mac install folder
2.The installation page will be launched;
To begin installation click on start Get Last Driver online, please make sure you are
connected to the internet or press 
to start the installation.
3. Click Continue to proceed
4. Type in your password and click OK |
5. Click Continue Installation |
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6.Installation is processing…This will take a few moments
7.Click Restart to complete the software installation
Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Display Adapter
1. GO |
, select About This Mac and |
2. The picture shows the installation process for the |
select More Info |
USB 3.0 Multi-Adapter |
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Uninstalling the Device Driver
1.Unplug the USB Cable of USB 3.0
MULTI-ADAPTER from the USB port
2.To un-installation, please press the
Uninstall Driver icon
3. Click Open to proceed |
4. Click Uninstall and restart to proceed |
5. Type in your password to allow un- |
6. Restart your system. |
installation and click OK to proceed |
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FUNCTIONS INSTRUCTIONS: WINDOWS 8 7
Display Resolution
Fast access to Display Resolution settings
The resolution list will show when you move the cursor over Display Resolution. Select your desired resolution.
Default resolution: 1024 x 768 x 32 bit
Display Orientation
The Orientation allows you to turn the display on the device that is connected to the USB 3.0 MULTI-ADAPTER
Display Mode
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Extended mode (Default)
This feature allows the display device attached to the USB 3.0 MULTI-ADAPTER to work as an “extended” display of the on-board screen.
You can adjust the position by clicking the number of the display first and then select Extend these displays and click
Apply
Mirror mode-Duplicate
This feature allows the same contents of the on-board screen to be displayed on the screen connected to the USB 3.0
MULTI-ADAPTER
You can select Duplicate these displays and click Apply
Note:
The resolution for the secondary and primary displays must be the same when using Mirror Mode (This may be lower than the preferred resolution for the display). Only 2 displays can be mirrored at the same time. Windows 7 OS may have other limitations.
Primary mode
When you want to switch the enabled monitor as the main display and extend the view to the on-board screen.
Choose the Number of the main display you want and click on Make this my main display.
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Off mode
You can turn one display on while the other is off
Select Show desktop only on 1 and the 2nd display will be off
Select Show desktop only on 2 and the 1st display will be off
Super Utility
A super utility provides more options. You can find the icon on the lower right side of the task bar.
Identify Monitors
When Identify Monitors is selected, a serial number will be shown in the upper right corner of the display device. You can see the serial number of each display when using the Hotkey function.
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Multi-Display Control Panel
This unique feature allows a faster and simpler working experience using a multi-display device. A series of Hotkey settings will help you move quickly from the active window or cursor to the desired display.
Using Hotkeys
Default setting is Ctrl + Display No.
Click the window you want to move on the task bar to activate it and then press the Hotkey
Setting Hotkeys
For example: To move the window to Display02 and automatically enlarge it to a full screen, follow the steps below:
Choose Move Active Window to Display02, check Move Window and Full Screen and click Apply .
Display Setting
Fast access to the system Display
Settings
Display Location & Fix Position
This function helps you arrange the positions of all the display locations you have set. You will
see 
icon on your desktop. After choosing Display Location Setting, make a “Check”
in the Fixed Position box. All display locations will be fixed. This function is great for multi-display users.
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FUNCTIONS: WINDOWS XP
You can choose all the functions quickly and easily by clicking on this icon( 
) seen on the lower right side of the toolbar.
Display ID
Smart Display Device ID Detection
The USB 3.0 MULTI-ADAPTER supports VESA defined DDC/EDID. The utility will show the display device ID whenever it is attached to the USB 3.0 MULTI-ADAPTER
If there is no display device attached to the USB 3.0 MULTI-ADAPTER it will show up as Unknown Monitor. In some cases, the attached display device does not support EDID, in this case the ID will also show up as Unknown Monitor.
Display Resolution
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Default Resolution: 1024 x 768x 32 bit
The resolution list will show up when you move the cursor over Display Resolution. Select your desired resolution.
Display Rotation
The Display Rotation option allows you to rotate your display.
There are 4 options available:
0 degrees/ 90 degrees/180 degrees/
270 degrees under the Extended or Primary display mode.
Display Mode
Extended (Default Mode)
This default display mode allows the attached USB 3.0 MULTI-ADAPTER enabled display device to work as an “Extended” display of the on-board screen.
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Mirror Mode
When Mirror is selected, the screen of the display device will be the same as the main display and Display Rotation will be automatically disabled.
You can select either Horizontal Flip, or
Vertical Flip.
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Primary Mode
When Primary is selected, the display device will become the main display. The display of the internal graphics card will automatically switch to be the extended display and act as an extension.
Identify Monitors
When Identify Monitors is selected, a serial number will be shown at the upper right corner of the attached display devices.
You can use the Hotkey function to find out the serial number of each display.
Off
When Off is selected it will disable the display connected to the USB 3.0 MULTI-
ADAPTER.
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Multi-Display Control Panel
When Multi-Display Control Panel is selected, the Multi-Display Control Panel window will pop-up to allow you to modify the Hotkeys.
Using Hotkeys
Default setting is Ctrl + Display No.
Click the window you want to move on task bar to activate it and then press the Hotkey.
Setting Hotkeys
For example: To move the window to Display03 and automatically enlarge it to full screen, follow the steps below:
Choose Move Active Window to Display03, check Move Window and Full screen, and click Apply to activate your changes.
Display Settings
For fast access to the system click on Display Settings
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FUNCTIONS: MAC
Display Resolution
Go to 
, and then System
Preferences
Display Mode
Click on the Arrangement tab and uncheck Mirror Displays to turn the Mirror display option off. Another window will automatically appear on the screen that represents the USB Display device.
You can move the menu bar to any display to assign any display to Primary.
From System Preferences click on the Display tab. You should see the screen below.
On this screen, you can adjust the resolution, display mode and color range.
If you cannot see the Display window to adjust your secondary monitor resolution, click on the Gather Windows button.
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TIP: For quick access to the USB Display
Device click Show Display in Menu Bar. You
will see the display icon 
appear and you can double-click it for quick access at any time.
Windows Arrangement
You can arrange the windows on your display by selecting Exposé & Spaces
Go to 
, and then System Preferences From System Preferences click on Exposé & Spaces. You should see the screen below.
F8: you will see the Space Layout with a single keystroke. You can drag any window to another space.
Space
Click Show Spaces in Menu Bar. You should see the space number on the menu bar, you can choose any space on the list at any time.
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Exposé
View different windows with a single keystroke.
F9 : view all open windows
F10: view windows of the current application only
F11: show desktop
*For more windows arrangement functions, please see Apple’s computer user manual.
TROUBLE SHOOTING
If you have any questions about the use of the JUH410/450 USB3.0 Multi-Adapter, please follow the instructions below. If any further assistance is needed, please visit our website or call j5create’s support hotline.
Known Issues
-Direct 3D is not supported under XP. It is supported under Win 7 Aero mode. General Recommendations
-Incompatibilities exist when using other Video over USB Devices on a single system. Please ensure that all other Video over USB drivers are uninstalled before continuing with your j5create installation.
-Check to make sure that the device is plugged in correctly to the host system.
-Make sure that the USB port that you are using is JUH410/450.
-Unplug the USB cable of USB Display device and re-insert it.
-Check to see that the monitor is connected correctly and is powered ON.
-Make sure to restart your computer after the driver installation.
-Try a different USB port and/or computer.
-Unplug all other USB devices from the system.
-Try connecting the USB cable of USB Display device directly to the computer instead of through a hub.
-Reset/refresh/resynchronize your monitor.
Media Playback
-During video playback on all platforms, please do not change the display mode, position or arrangement of the video player window (such as dragging the video player window between the main display and attached display). This may cause the video player to stop playing. We suggest stopping the video playback, moving the window to the attached USB graphics display device and then selecting the video clip to start playing.
-Cursor movement is slower when the mouse hovers on the video region of the Flash player,
-Downsizing your screen landscape lower than 50 % will help smooth out jumpy video playback for videos running in Full Screen Mode.
-You may experience poor video performance on USB graphics devices with low spec PC systems.
-Video rendering using hardware overlays is supported.
-Some DVD playback software packages do not support playing on a second display adapter of any kind. You may try to open the media player in the secondary display first before you start playing the DVD.
-Your PC may lack certain media codec to support the playback of certain video formats. Please use the link below to install license free media codec.
K- Lite: http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
-Video/Media players have different decoding capabilities under different display modes. For better
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performance while watching DVDs or certain video formats on the attached USB graphics display, it is recommended that you use the following license free software:
Media Player Classic: http://sourceforge.net/projects/guliverkli/
Others
-Some graphic cards, i.e. Intel, prevent other secondary graphics chipsets from being set as the primary card. As the result of this, primary mode might not work or the display maybe disabled.
-If you have problems during the boot up process, start your computer in Safe Mode and uninstall the driver. Hold the CTRL key until the Windows’ startup menu appears and select Safe Mode.
-To verify the driver version that you installed, please click Control Panel → Add or Remove Programs to
check the program: USB Display Device (Trigger 2) 9.xx.xxxx.0159 (the number is the driver version). Some limitations exist on supported file formats in different media players. We have enclosed our compliance test results in the tables according to different operating systems, main system graphic cards/chipsets, media players, and the supported media format. It will be updated periodically with new the versions of media players and/or with our latest driver.
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TECHNICAL SUPPORT
If you have any issues using this product please follow the instructions below before returning this product to the store.
1.The User Manual
It contains detailed instructions and a troubleshooting section. Many common issues can be easily resolved by reading the user manual.
2.Online Support
Please visit the j5create website (www.j5create.com) to find the latest software for your device. If you are still experiencing the same issue, you can submit a description of your problem via email service@j5create.com . Our j5create technical service support team will reply to you within the next 24 business hours.
3.Telephone Support
Please feel free to call us at 888-689-4088 and one of our support technicians will be happy to assist you.
Customer Service: Toll free number: 888-988-0488
Technical Support: Toll free number: 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T MondayFriday for further assistance.
LIMITED WARRANTY
j5create offers a limited 1-year warranty. User’s wear & tear damage is not included.
The user shall call or email j5create customer service with defective information concerning the product and obtain a return authorization number.
Users are responsible for one way return freight cost and we will take care of one way freight back.
In order to obtain a return authorization, user should have the following information handy when calling or emailing the service team:
(i)a copy of original purchase invoice to verify your warranty
(ii)a product serial number
(iii)a description of the problem
(iv)customer’s Name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to:(a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents ,and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters (flood, fire, earthquake, lighting strike, typhoon etc.,)(e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or
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intended uses described by j5create ; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced.
If such a situation occurs, j5create will calculate the cost of materials and repair for your reference.
This warranty is given by j5create in lieu of any other warranties express or implied.
REGULATORY COMPLIANCE
FCC
This equipment has been tested and found to comply with FCC Part 15 Subpart B § 15.109/15.107 Class B. Operation is subject to the following two conditions:
•This device may not cause harmful interference
•This device must accept any interference, including interference that may cause undesired operation of the
device.
CE
This equipment is in compliance with the requirements of the following regulations: EN 55022 Class B (2006),
EN 55024 (1998+A1:2001+ A2:2003), (IEC/EN 61000-4-2 (1995+A1:1998+A2:2001)/-3(2006)
C-Tick
This equipment is in compliance with the requirements of the following regulations:
EN 55022 (2006) Class B, AS/NZS CISPR22 © IEC: 2005.
VCCI
This equipment is in compliance with the requirements of the following regulations: CISPR22 © IEC: 2005
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage. No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or information recording and retrieval systems without the expressed written permission of the manufacturer.
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