j5 create JUH410 User Manual [en, es, fr]
USB 3.0 MULTI-ADAPTER
VGA & 3-Port HUB
User Manual
Manuel de l'utilisateur
Bedienungsanleitung
Manual del usuario
JUH410
ユーザー マニュア
使用手冊
JUH410
USB 3.0 MULTI-ADAPTER
VGA & 3-Port HUB
JUH410
User Manual
JUH410
USB 3.0 MULTI-ADAPTER USER MANUAL
Table of Contents
INTRODUCTIONS ................................................................................................................................... 3
System Requirements ................................................................................................................................... 3
Specifications ................................................................................................................................................ 4
Package Contents ........................................................................................................................................ 5
GETTING STARTED ................................................................................................................................. 7
INSTALLATION FOR WINDOWS ........................................................................................................... 7
Device Dri ver Installation ............................................................................................................................ 7
Verify Device Driv er Installation ............................................................................................................... 10
Uninstalling the D evice Driver................................................................................................................... 11
INSTALLATION FOR MAC .................................................................................................................. 12
Device Dri ver Installation .......................................................................................................................... 12
Verify Device Driv er Installation ............................................................................................................... 13
Uninstalling the D evice Driver................................................................................................................... 14
FUNCTIONS INSTRUCTIONS: WINDOWS 8、7 ................................................................................ 15
FUNCTIONS: WINDOWS XP ............................................................................................................... 19
FUNCTIONS: MAC .............................................................................................................................. 24
TECHNICAL SUPPORT ............................................................................................................................. 28
LIMITED WARRANTY .............................................................................................................................. 28
USB 3.0 MULTI-ADAPTER USER MANUAL
INTRODUCTIONS
Thank you for purchasing the j5create USB Multi-Adapter! This adapter acts as an external
graphics card for your MAC or PC. It allows you to add an additional display and 3 USB 3.0 p ort s
through your USB port.
With j5create multi-adapters, there is no need to open up your computer to add an
expensive graphics card, you simply load the drivers, plug in the adapter to the USB port, then
plug in the VGA monitor cable into the adapter and you are ready. It supports three viewing
modes: primary, extended, mirror modes. With “plug & play” functionality between your
computer and 2nd monitor or projector, you will be able to create a new visual environment
in seconds.
j5create’s elegant multi-adapter series provides you with a fast and portable alternative
solution.
System Requirements
Microsoft Win dow s 8.1 / 8 / 7/ XP (32-bit or 64-bit)
Mac OS X 10.9 / 10.8 / 10.7 / 10.6
CPU: Intel 2 core Quad 2.33 GHz
RAM: 2 GB DDR2
Available USB port (USB 3.0 is recommended)
Note for Video Player:
*Windows XP users: “Windows Media Player” is recommended for video playback
*Windows XP users & MAC users: Some Windows XP & MAC product s a re not supported by
USB 3.0 at this time, therefore we suggest USB 2.0 for ‘office applications’ o nly; Video Playback
is not recommend due to USB 2.0 bandwidth limitations causing limited video performance.
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USB 3.0 MULTI-ADAPTER USER MANUAL
Interface
Host Interface
USB 3.0 Male Type-A connector
Video Interface
VGA-DB 15 pin Female connector
USB Port
USB 3.0 Female connector x 3 Ports
Powe r Jack
DC 5V (3.5mm)
Power
Power Mode
Bus-powered or Self-Powered
We recommend you to attach the
Functions
Display
Video Playback: 1080P
Physical Specifications
Dimensions
Main body: 42.9(W)x 87(H)x14.2(D) mm
Weight
Approximately 61.5 g (including cable)
Specifications
Display resolution: 2048 x 1152 @ 32bit
Display Modes: Primary, Extended, Mirror
Display Rotation: 0°, 90°, 180°, 270°
Cable length: 14.8 cm
*** When you connect with high power-consumption
external HDD or USB devices that need bus power
more than 150mA.
AC/DC power adapter included in your devices, or
purchase JUH410 AC/DC power adapter. (sold
separately)
4
Aspect Ratio
Resolution
Color Depth
Wide Screen Display
Standard Display
4:3
800 x 600
16,32 bits
USB 3.0 MULTI-ADAPTER USER MANUAL
Video Resolutions and Color Depth Support
16:9 2048 x 1152 16,32 bits
16:10 1920 x 1200 16,32 bits
16:9 1920 x 1080 16,32 bits
16:10 1680 x 1050 16,32 bits
16:9 1600 x 900 16,32 bits
16:10 1440 x 900 16,32 bits
16:9 1360 x 768 16,32 bits
16:10 1280 x 800 16,32 bits
15:9 1280 x 768 16,32 bits
16:9 1280 x 720 16,32 bits
4:3 1600 x 1200 16,32 bits
4:3 1400 x 1050 16,32 bits
5:4 1280 x 1024 16,32 bits
4:3 1280 x 960 16,32 bits
4:3 1152 x 864 16,32 bits
4:3 1024 x 768 16,32 bits
Package Contents
USB 3.0 Multi-Adapter JUH410
Quick Installation Guide
Driver CD
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USB 3.0 MULTI-ADAPTER USER MANUAL
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USB 3.0 MULTI-ADAPTER USER MANUAL
GETTING STARTED
Notes Before Installation
Install the driver completely before inserting the USB cable into your computer
Run the setup program as an administrator to avoid errors in installation
Connect the VGA Cable for the display to the VGA port on the JUH410 first before
connecting the USB cable to the computer
Un-install the previous driver first before installing the latest driver
1. Start the device driver installation (please refer to your PC system OS installation in the next
section) *Note: install driver completely before following steps 2 through 4.
2. Connect the USB 3.0 cable connector to the host laptop
3. Connect the VGA cable for the display device
4. Your USB HUB port is now ready to use
INSTALLATION FOR WINDOWS
Device Driver Installation
This section illustrates the simple device driver installation guide for Windows 8、7 operating
system. Whe n your computer is ready to use, insert the Driver CD into the CD-ROM drive. The
setup program should be launched automatically; if it doesn’t, go to Computer, click on your
CD drive, and manually run the setup CD. Double Click on Setup.exe to start.
※Make sure the U SB cable is unplugged from your PC or Notebook befo re executing the
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USB 3.0 MULTI-ADAPTER USER MANUAL
1. The installation page will be launched. To
2. After pressing the installation option, the
3. Read the license agreement, check I
4. When the Install Shield Wizard is complete,
5. After restarting your computer connect the
6. Windows 8、7:
installation program.
start click o n Install the Latest Driver. Please
make sure you are connected to the internet
or press Install Driver to start the installation.
accept the terms of the license agreement,
InstallShield Wizard will launch, click Next
to continue.
select Yes, I want to restart my computer
click Next >
USB 3.0 MULTI-ADAPTER USB cable to your
PC or Notebook. The Installing device
driver software message will pop-up.
When the driver software has been
install ed successfully the message to the
right will appear on your computer.
Windows XP: An icon ( ) will be seen
on the lower right toolbar. Your driver
software wa s installed successfully when
the message to the right is shown.
The display functions of the USB3.0 Multi-Adapter will be activated after the computer has
been restarted. You might see the mirror display shown on the display device.
now. Click Finish to restart.
8
When the Screen Resolution window
Windows XP:
USB 3.0 MULTI-ADAPTER USER MANUAL
Windows 8、7:
You can modify the corresponding
position of each extend display via
display settings. Go to START →
Control Panel → Appearance and
Personalization → Adjust screen
resolution
※or Right click on the desktop and go
to Screen Resolution
pops up, you can identify each
monitor’s number by clicking Identify.
You can drag the monitor to your
preferred location.
You can modify the corresponding
position of each extended display via
display settings.
Go to Start → Control Panel → Display
Properties →Settings
When the Display Propert ies window
appears, each monitor’s number can
be identified by clicking Identify.
You can drag the monitor to your
preferred location.
Note:
If your internal graphics card has Dual Display Ports…..
When using one USB 3.0 MULTI-ADAPTER:
The display device that is connected to the 2nd VGA port will be numbered as the 3rd monitor
and the display device th at is connected to th e USB 3.0 MULTI-ADAPTER will be numbered as
the 2nd monitor.
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USB 3.0 MULTI-ADAPTER USER MANUAL
Windows8,7:
Windows XP:
Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Multi-Adapter
Right Click My Computer Manager
Device Manager click + sign of
Network adapter & Sound, video and
game control & Universal Serial Bus
controllers
Right Click My Computer, Manager → Device Manager click + sign of Display Adapter &
Network adapter & Sound, video and game controllers & Universal Serial Bus controllers
10
1. Click Start→ Control Panel → Programs
2. A message will appear confirming that you
3. When the driver is comp le tely
USB 3.0 MULTI-ADAPTER USER MANUAL
Uninstalling the Device Driver
*Unplug the USB Cable of the USB 3.0 MULTI-ADAPTER before uninstalling the driver
and Features→ Uninstall or change a
program Select j5 USB 3.0 MULTIADAPTER... Click Uninstall
uninstalled, select “Yes, I want to
restart my computer now.” Click
Finishto restart.
want to un-instal l th e application. Click ‘ ok’ to
continue.
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USB 3.0 MULTI-ADAPTER USER MANUAL
1. Insert the Driver CD into the CD-ROM driv e;
3. Click Continue to proceed
4. Type in your password a nd click OK
5. Click Continue Installation
INSTALLATION FOR MAC
Device Driver Installation
Installing the device driver enables your computer’s operating system to recognize the USB3.0
Multi-Adapter. Be sure that you are referring to the appropriate installation procedure before
you begin installing.
※ Make sure the USB cable is unplugged from your Mac Desktop or Mac Notebook before
executing the setup program.
This section illustrates the device driver installation procedure for a computer running Snow
Leopard.
and run the .dmg file to load drivers in the
mac install folder
2. The installation page will be launched;
To begin installation click on start Get Last
Driver online, plea se make sure you are
connected to the internet or press
to start the installation.
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6. Installation is processing…This will take a
7. Click Restart to complete the software
2. The picture shows the installation process for the
USB 3.0 MULTI-ADAPTER USER MANUAL
few moments
installation
Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Display Adapter
1. GO , select About This Mac and
select More Info
…
USB 3.0 Multi-Adapter
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USB 3.0 MULTI-ADAPTER USER MANUAL
1. Unplug the USB Cable of USB 3.0
3. Click Open to proceed
4. Click Uninstall and restart to proceed
5. Type in your password to allow un-
6. Restart your syste m.
Uninstalling the Device Driver
MULTI-ADAPTER from the USB port
2. To un-installation, please press the
Uninstall Driver icon
installation and click OK to proceed
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Display Resolution
.
Display Orientation
USB 3.0 MULTI-ADAPTER USER MANUAL
FUNCTIONS INSTRUCTIONS: WINDOWS 8、7
Fast access to Display Resolution settings
The resolution list will show when you
move the curso r over Display Resolution
Select your desired resolution.
Default resolution: 1024 x 768 x 32 bit
The Orientation allows you to turn the
display on the device that is connected
to the USB 3.0 MULTI-ADAPTER
Display Mode
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USB 3.0 MULTI-ADAPTER USER MANUAL
Extended mode (Default)
of the main display
Make this my
This feature allows the display device
attached to the USB 3.0 MULTI-ADAPTER
to work as an “extended” display of the
on-board screen.
You can adjust the position by clicking
the number of the display first and then
select Extend these displays and click
Apply
Mirror mode-Duplicate
This feature allows the same contents of
the on-board screen to be displayed on
the screen connected to the USB 3.0
MULTI-ADAPTER
You can select Duplicate these displays
and click Apply
Note:
The resolution for the secondary and
primary displays must be the same when
using Mirror Mode (This may be lower than
the preferred resolution for the display).
Only 2 displays can be mirrored at the
same time. Windows 7 OS may have other
limitations.
Primary mode
When you want to switch the enabled
monitor as the main display and extend
the vie w to the on-board screen.
Choose the Number
you want and click on
main display.
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Off mode
USB 3.0 MULTI-ADAPTER USER MANUAL
You can turn one display on while the
other is off
Select Show desktop only on 1 and the
2nd display will be off
Select Show desktop only on 2 and the
1st display will be off
Super Utility
A super u tility provides more options.
You can find the icon on the lower right
side of the task bar.
Identify Monitors
When Identify Monitors is selected, a serial number will be shown in the upper right corner of
the display device. You can see the serial number of each display when using the Hotkey
function.
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USB 3.0 MULTI-ADAPTER USER MANUAL
Multi-Display Control Panel
※Using Hotkeys
※
Display Setting
This unique feature allows a faster an d
simpler working experience using a
multi-display device. A series of Hotkey
settings wi ll help yo u move quickly from
the active window or cursor to the
des ired displa y.
Default se tting is Ctrl + Display No.
Click the window you want to move on the task bar to act ivate it and then press the
Hotkey
Setting Hotkeys
For example: To move the window to Displ ay02 and automatically enlarge it to a full
screen, follow the steps below:
Choose Move Active Window to Display02, check Move Window and Full Screen and
click Apply .
Fast access to the system Display
Settings
Display Location & Fix Position
This function helps you arrange the positions of all the display locations you have set. You will
see icon on your desktop. After choosing Display Location Setting, make a “Check”
function is grea t for multi-display users.
in the Fixed Position box. All display locations will be fixed . This
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USB 3.0 MULTI-ADAPTER USER MANUAL
FUNCTIONS: WINDOWS XP
You can choose all the functions quickly and easily by clic king on this icon( ) seen on the
lower right side of the toolbar.
Display ID
Smart Display Device ID Detection
The USB 3.0 MULTI-ADAPTER supports VES A defined DDC/EDID. The utility will show the display
device ID whenever it is attached to the USB 3.0 MULTI-ADAPTER
If there is no display device attached to the USB 3.0 MULTI-ADAPTER it will show up as Unknown
Monitor. In some cases, the attached display device does not support EDID, in this case the ID
will also show up as Unknown Monitor.
Display Resolution
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USB 3.0 MULTI-ADAPTER USER MANUAL
Default Resolution: 1024 x 768x 32 bit
Display Rotation
Display Mode
The resolution list will show up when you
move the cursor over Display
Resolution. Select your de sired
resolution.
The Display Rotation option allows you
to rotate your display.
There are 4 options available:
0 degrees/ 90 degrees/180 degrees/
270 degrees under the Extended or
Primary display mode.
Extended (Default Mode)
This default display mode allows the
attached USB 3.0 MULTI-ADAPTER
enabled display device to work as an
“Extended” display of the on-board
screen.
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When Mirror is selected, the screen of
USB 3.0 MULTI-ADAPTER USER MANUAL
Mirror Mode
the display device will be the same as
the main display and Display Rotation
will be automatically disabled.
You can select either Horizontal Flip, or
Vertical Flip.
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USB 3.0 MULTI-ADAPTER USER MANUAL
Primary Mode
Off
When Identify Monitors is selected, a
When Primary is selected, the display device
will become the main display. The display of
the internal graphics card will automatically
switch to be the extended display and act
as an extension.
When Off is selected it will disable the
display connected to the USB 3.0 MULTI-
ADAPTER.
Identify Monitors
serial number will be shown at the
upper right corner of the attached
display devices.
You can use the Hotkey function to find
out the serial number of each display.
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When Multi-Display Control Panel is
※ Using Hotkeys
※
USB 3.0 MULTI-ADAPTER USER MANUAL
Multi-Display Control Panel
selected, the Multi-Display Control Panel
window will pop-up to allow you to
modify the Hotkeys.
Default setting is Ctrl + Display No.
Click the wi nd ow you wa nt to move on task bar to activa t e it and then press the
Hotkey.
Setting Hotkeys
For example: To move the window to Display03 and automatically enlarg e it to full
screen, follow the ste ps below:
Choose Move Active Window to Display03, check Move Window and Full screen,
and click Apply to activate your changes.
Display Settings
For fast access to the system clic k on Display Settings
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USB 3.0 MULTI-ADAPTER USER MANUAL
From System Preferences click o n the Display
Display Mode
and
the
If you cannot see the Display window to adjust your secondary monitor resolution,
FUNCTIONS: MAC
Display Resolution
Go to , and then System
Preferences
tab. You should see the screen below.
On this screen, you can adjust the resolution,
display mode and color range.
Click on the Arrangement tab
uncheck Mirror Displays to turn
Mirror display option off. Another
window will automatically appear
on the screen that represents the
USB Disp lay device.
You can move the menu bar
to any display to assign any
display to Primary.
click on t he Gather Windows button.
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TIP: For quick access to the USB Display
Space
F8: you will see the Space Layout with a
USB 3.0 MULTI-ADAPTER USER MANUAL
Device click Show Display in Menu Bar. You
will see th e display icon appear and you
can double-click it for quick access at any
time.
Windows Arrangement
You can arrange the windows on your
display by selecting Exposé & Spaces
Go to , and then System Preferences
From System Preferences click on Exposé &
Spaces. You should see the screen below.
Click Show Spaces in Menu Bar. You
should see the space number on the
menu bar, you can choose any space
on the list at any time.
single keystroke. You can drag any window
to another space.
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USB 3.0 MULTI-ADAPTER USER MANUAL
Exposé
View different windows with a single
keystroke.
F9 : view all open windows
F10: view windows of the current
applica tion only
F11: show desktop
*For more windows arrangement functions,
plea se see Apple’s computer user manual.
TROUBLE SHOOTING
If you have any questions about the use of the JUH410/450 USB3.0 Multi-Adapter, please follow the instruction s
below. If any further assistance is needed, please visit our website or call j5create’s support hotline.
Known Issues
- Direct 3D is not supported under XP. It is support ed u nder Win 7 Aero mode.
General Recommendations
- Incompatibilities exist when using other Video over USB Devices on a single system. Please ensure that all
other Video over USB drivers are uninstalled before continuing with your j5create installation.
- Check to make sure that the device is plugged in correctly to the host system.
- Make sure that the USB port that you are using is JUH410/450.
- Unplug the USB cable of USB Display device and re-insert it.
- Check to see that the monitor is connected correctly and is powered ON.
- Make sure to restar t your computer after th e driver installation.
- Try a different USB port and/or computer.
- Unplug all other USB devices from the system.
- Try connecting the USB cable of USB Display device directly to the computer instead of through a hub.
- Reset/refresh/resynchronize your monitor.
Media Playback
- Du ring video pl ayback on all platforms, plea s e do not change the display mod e , position o r arrangement
of the video player window (such as dragging the video player window between the main display and
attached display). This may cause the video player to stop playing. We suggest stopping the video
playba ck, moving the window to the attached USB graph ics display device and then selectin g the video
cl ip to start pla ying.
- Cursor movement is slower when the mouse hovers on the video region of the Flash player,
- Downsizing your screen landscape lower than 50 % will help smooth out jumpy v id eo playback for vi d eos
running in Full Screen Mode.
- You may experience poor video performance on USB graphics devices with low spec PC systems.
- Video renderin g using hardware overlays i s supported.
- Some DVD playback software packages do not support playin g on a sec ond displ ay adapter o f an y kind.
You may try to open the media playe r in the secondary display first before you start playing the DVD.
- Your PC may lack certain media codec to support the playback of certain vid eo for mats. Please use the
link belo w to insta ll license free media codec.
K- Lite:
- Video/Media players have different decoding capabilities under different display mod es. For better
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
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USB 3.0 MULTI-ADAPTER USER MANUAL
performance while watching DVDs or certain video formats on the attached USB graphics display, it is
recommended that you use the following license free software:
Media Player Classic:
Others
- Some grap hic cards, i.e. Intel, prevent other se c ondary graphics chipsets from being set as the primary card.
As the result of this, primary mo de might not work or the display maybe disabled.
- If you have problems during t he boot up process, start your computer in Safe Mode and uninstall the driver.
Hold the CTRL key until the Windows’ startup menu appears and select Safe Mode.
- To verif y t he driver vers i o n t ha t you insta l led, please click Control Panel → Add or Remove Programs to
check the program: USB Display Device (Trigger 2) 9.xx.xxxx.0159 (the number is the driver version). Some
limitations exist on supported file formats in differ ent media players. We have enclosed our compliance te s t
results in the table s ac cording t o dif ferent o pe r at ing systems, main system grap hic cards/chipsets, med ia
players, and the supported media format. It will be updated periodically with new the versions of med ia
players and/or with our lates t dri ver.
http://sourceforge.net/projects/guliverkli/
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USB 3.0 MULTI-ADAPTER USER MANUAL
TECHNICAL SUPPORT
If you have any issues using this product please follow the instructions below before returning
this product to the store.
1. The User Manual
It contains detailed instructions and a troubleshooting section. Many common issues can
be easily resolved by reading the user manual.
2. Online Support
Please visit the j5create website (www.j5create.com) to find the latest software for your
device. If you are still experiencing the same issue, you can submit a description of your
problem via email service@j5create.com . Our j5create technical service support team
will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support technicians will be
happy t o assist you.
Customer Service: Toll fre e numb er: 888-988-0488
Technical Support: Toll free number: 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monda y- Friday
for further assistance.
LIMITED WARRANTY
j5create offers a limite d 1-year warranty. User’s wear & tear damage is not included.
The us er s h all call or email j5create customer service with defective information concerning the product and obtain a return
authorization number.
Users are responsibl e f or one way return fr eight cost a nd we wil l take care of one way f reight back.
In order to ob tain a return auth orization, user should have the f o llowing informa tion handy when calling or emailing the serv ice
team:
(i) a copy of or iginal purchase invoice to verif y you r warranty
(ii) a p roduc t seri a l num b er
(iii) a description o f the probl em
(iv) customer’s Name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrup ted or error-fre e. j5create is not responsible for
damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to:(a) consumable
parts, unles s damage has oc cur r ed due to a defe c t in ma terials or workmanship; (b) cos me tic damage, including but no t
limited to scratches, dents ,and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage
caused by natural di saste r s (flood, fir e, earthquake, lighting strike, ty ph oon etc.,)(e) damage caused by human misuse (lost,
accident, abuse, misuse or other external causes); (f) da mage caused by oper ating the product outside the permitted or
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USB 3.0 MULTI-ADAPTER USER MANUAL
intended uses described by j5create ; (g) damage ca us ed by service (including upgrades and expansions) performed by
anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been
modified to alter functionality or capability without the written permission of j5create; or (i ) if any j5create serial nu mber on the
product h as been removed or defa ced.
If such a situat ion occurs, j5create will calculate the co st of materials and rep air for your reference.
This warranty is given by j5create in lieu of any other warranties express or implied.
REGULATORY COMPLIANCE
FCC
This equipment has been tested and found to comply with FCC Part 15 Subpart B § 15.109/15.107 Class B.
Operatio n is subject to the fol lowing two condi ti ons:
• This device may not cause harmful interference
• This device must accept any interference, including interference that may cause undesired operation of the
device.
CE
This equipment is in compliance with the requirements of the following regulations:
EN 55022 Class B (2006),
EN 55024 (1998+A1:2001+ A2:2003), (I EC/EN 61000-4-2 (1995+A1:1998+A2:2001)/-3(2006)
C-Tick
This equipment is in compliance with the requirements of the following regulations:
EN 55022 (2006) Class B, AS/NZS CISPR22 © IEC: 2005.
VCCI
This equipment is in compliance with the requirements of the following regulations:
CISPR22 © IEC: 2005
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any
representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document
and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to
special, incidental, consequential, or other damage. No part of this document may be reproduced or transmitted
in any for m by any mean s, el e ctroni c o r mecha nica l , in cludi n g pho toco pyi ng , re cordi n g or information recording
and retrieval systems without the expr essed wri tten permission of the manufacturer.
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