j5 create JUA370 User Manual [en, es, fr]
USB 3.0 MULTI-ADAPTER
VGA & Gigabit Ethernet
User Manual
Manuel de l'utilisateur
Bedienungsanleitung
Manual del usuario
JUA370
ユーザー マニュア
使用手冊
JUA370
USB 3.0 MULTI-ADAPTER
VGA & Gigabit Ethernet
JUA370
User Man ual
JUA370
Table of Contents
INTRODUCTIONS ............................................................................................................................. 3
System Requirements ................................................................................................................ 3
Specifications.............................................................................................................................. 4
Package Contents ..................................................................................................................... 5
GETTING STARTED ............................................................................................................................ 6
INSTALLATION FOR WINDOWS ....................................................................................................... 6
Device Driver Installation .......................................................................................................... 6
Verify Device Driver Installation ............................................................................................... 9
Uninstalling the Device Driver .................................................................................................. 9
INSTALLATION FOR MAC .............................................................................................................. 10
Device Driver Installation ........................................................................................................ 10
Verify Device Driver Installation ............................................................................................. 13
Network Setting on MAC ......................................................................................................... 13
Uninstalling the Device Driver ................................................................................................ 14
FUNCTIONS INSTRUCTIONS: WINDOWS 7 ................................................................................... 15
FUNCTIONS: WINDOWS XP .......................................................................................................... 18
FUNCTIONS: MAC ......................................................................................................................... 23
TECHNICAL SUPPORT ........................................................................................................................ 27
LIMITED WARRANTY ......................................................................................................................... 27
USB 3.0 MULTI-ADAPTER USER MANUAL
INTRODUCTIONS
The j5create USB 3.0 Multi-Adapter series provides extra connectivity for your computer with 5
Gb/s faster transfer speed. These pocket-sized multi-adapters allow you to add an add i tional
USB computer peripheral, VGA monitor or gigabit LAN through USB port.
With j5create multi-adapters, there is no need to open up your computer to add a n
expensive graphics card, you simply load the drivers, plug in the adapter to the USB port, then
plug in the VGA monitor cable into the adapter and you are ready. It supports three viewing
modes: primary, extended, mirror modes. With “plug & play” functionality between your
computer and 2nd monitor or projector, you will be able to create a new visual environment
in seconds.
The gigabit multi-adapter all ows you to add networking capabilities to a computer without
them through a Wi-Fi connection. It has an RJ-45 connector that supports 10/100/1000 Mbps
Ethernet performance – perfect for your Ultrabook or MacBook.
j5create’s elegan t multi-adapter series provides you with a fast and portable alternative
solution.
System Requirements
Microsoft Windows 8, 7, XP (32-bit or 63-bit)
Mac OS X 10.8 / 10.7 / 10.6
CPU: Intel 2 core Qua d 2.33 GHz
RAM: 2 GB DDR2
Available USB port (USB 3.0 is recommended)
Note for Video Player:
*Windows XP users: “Windows Media Player” is recommended for video playback
*Windows XP users & MAC users: Some Windows XP & MAC products are not supported
by USB 3.0 at this time, therefore we suggest USB 2.0 for ‘office applications’ only; Video
Playback is not recommend due to USB 2.0 bandwidth limitations causing limited video
performance.
3
Interface
Host In terface
USB 3.0 Male Type-A connector
Video Interface
VGA-DB 15 pin Female connector
Ethernet Port
RJ-45 Female connector (Gigabit Ethernet)
USB Port
USB 3.0 Femal e connector
Power
Power Mode
Bus-powered
Functions
Display
Video Playback: 1080P
Ethernet
Transfer Rate:
Supports IEEE 802.1Q VLAN tagging and 2 VLAN ID
Physical Specifications
Dimensions
Main body: 43.75(W)x 90.6(H)x18.6(D) mm
Specifications
Display resolution: 2048 x 1152 @ 32bit
Display Modes: Primary, Extended, Mirror
Display Rotation: 0°, 90°, 180°, 270°
1000 Mbps (Hal f Duplex) / 1000 Mbps (Full Duplex)
IEEE:
IEEE 802.3az, IEEE 802.3, 802.3u, and 802.3ab, IEEE
802.3x
Modes:
- Supports Wake on LAN function, suspend mode and
remote wakeup via link-change, magic packet, or
Microsoft wak e up frame
filtering
- Supports Jumbo Frame
- Supports Checksum Offload (IPv4, I P v6, T C P, UDP)
and TCP Large Send Offload
Cable length: 14.5 cm
4
Weight
Approximately 58.5 g (including cable)
Aspect Ratio
Resolution
Color Depth
Wide Screen Display
Standard Display
4:3
800 x 600
16,32 bits
USB 3.0 MULTI-ADAPTER USER MANUAL
Video Resolutions and Color Depth Support
16:9 2048 x 1152 16,32 bits
16:10 1920 x 1200 16,32 bits
16:9 1920 x 1080 16,32 bits
16:10 1680 x 1050 16,32 bits
16:9 1600 x 900 16,32 bits
16:10 1440 x 900 16,32 bits
16:9 1360 x 768 16,32 bits
16:10 1280 x 800 16,32 bits
15:9 1280 x 768 16,32 bits
16:9 1280 x 720 16,32 bits
4:3 1600 x 1200 16,32 bits
4:3 1400 x 1050 16,32 bits
5:4 1280 x 1024 16,32 bits
4:3 1280 x 960 16,32 bits
4:3 1152 x 864 16,32 bits
4:3 1024 x 768 16,32 bits
Package Contents
USB 3.0 Multi-Adapter JUA370
Quick Installation Guide
Driver CD
5
GETTING STARTED
Notes Before Installation
Install the driver completely before inserting the USB cable into your computer
Run the setup program as an administrator to avoid errors in installation
Connect the VGA Cable for the display to the VGA port on the JUA370 first before
connecting the USB cable to the computer
Un-install the previous driver first before installing the latest driver
1. Start the device driver installation (please refer to your PC system OS installation in the next
section) *N
2. Connect the USB 3.0 cable connector to the host laptop
3. Connect the VGA cable for the display device
4. Connect the Ethernet cable
5. Your USB HUB port is now ready to use
ote: install driver completely before following steps 2 through 5.
INSTALLATION FOR WINDOWS
Device Driver Installation
This section illustrates the simple device driver installation guide for Windows 7 operating system.
When your computer is ready to use, insert the Driver CD into the CD-ROM drive. The se
program should be launched automatically; if it doesn’t, go to Computer, click on your CD
6
tup
1. The installation page will be launched. To
2. After pressing the installation option, the
3. Read the license agreement, check I
4. When the Install Shield Wizard is complete,
5. After restarting your computer connect the
6. Windows 7:
USB 3.0 MULTI-ADAPTER USER MANUAL
drive, and manually run the setup CD. Double Click on Setup.exe to start.
※Make sure the USB cable is unplugged from your PC or Notebook before executing the
installation program .
start click on Install the Latest Driver. Please
make sure you are connected to the internet
or press Install Driver to start the installation.
accept the terms of the license agreement,
InstallShield Wizard will launch, click Next
to contin ue.
select Yes, I want to restart my computer
click Next >
USB 3.0 MULTI-ADAPTER USB cable to y our
PC or Notebook. The Installing device
driver software message will pop-up.
When the driver software has been
installed successfully the message to the
right will appe a r on your computer.
Windows XP: An icon ( ) will be seen
on the lower right toolbar. Your driver
software was installed successfully when
the message to the right is shown.
The display functions of the USB3.0 Multi-Adapter will be activated after the computer has
been restarted. You might see the mirror display shown on the display device.
now. Click Finish to restar t.
7
Windows 7:
When the Screen Resolution window
Windows XP:
You can modify the corresponding
position of each extend display via
display settings. Go to START →
Control Panel → Appearance and
Personalization → Adjust screen
resolution
※or Right click on the desktop and go
to Screen Resolution
pops up, you can identify each
monitor’s number by clicking Identify.
You can drag the monitor to your
preferred location.
You can modify the corresponding
position of each extended display via
display settings.
Go to Start → Control Panel → Display
Properties →Settings
When the Display Properties window
appears, each monitor’s number can
be identified by clicking Identify.
You can drag the monitor to your
preferred location.
Note:
If your internal graphics card has Dual Display Ports…..
When using one USB 3.0 MULTI-ADAPTER:
The display device that is connected to the 2nd VGA port will be numbered as the 3rd monitor
and the display device that is connected to the USB 3.0 MULTI-ADAPTER will be numbered as
the 2nd monitor.
8
Windows 7:
Windows XP:
1. Click Start→ Control Panel → Programs
2. A message will appear confirming that you
install the application. Click ‘ok’ to
USB 3.0 MULTI-ADAPTER USER MANUAL
Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Multi-Adapter
Right Click My Computer Manager
Device Manager click + sign of
Network adapter & Sound, video and
game control & Universal Serial Bus
controllers
Right Click My Computer, Manager → Device Manager click + sign of Display Adapter &
Network adapter & Sound, video and game controllers & Universal Serial Bus controllers
Uninstalling the Device Driver
*Unplug the USB Cable of the USB 3.0 MULTI-ADAPTER before uninstalling the driver
and Features→ Uninstall or change a
program Select j5 USB 3.0 MULTIADAPTER... Click Uninstall
want to uncontinue.
9
3. When the driver is completely
1. Insert the Driver CD into the CD-ROM drive;
uninstalled, select “Yes, I want to restart
my computer now.” Click Finishto
restart.
INSTALLATION FOR MAC
Device Driver Installation
Installing the device driver enables your computer’s operating system to recognize the USB3.0
Multi-Adapter. Be sure that you are referring to the appropriate installation procedure before
you begin installing.
※ Make sure the USB cable is unplugged from your Mac Desk top or Mac Notebook before
executing the setup program.
This section illustrates the device driver installation procedure for a computer running Snow
Leopard.
and run the .dmg file to load drivers in the
mac install folder
2. The installation page will be launched;
To begin installation click on start Get Last
Driver online, please make sure you are
connected to the internet or press Install Lan
to start the installation.
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3. Click Continue to proceed
4. Type in your password and click OK
Installation is processing…This will take a
5. Installation is completed, click Close
6. After the Lan driver installation has finished,
USB 3.0 MULTI-ADAPTER USER MANUAL
few moments
choose the OS version you are using and
press Install Driver to start the installation
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7. Click Continue to proceed
8. Type in your password and click OK
9. Click Continue Installation
10. Installation is processing…This will take a
11. Click Restart to complete the software
few moments
installation
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2. The picture shows the installation process for the
USB 3.0 MULTI-ADAPTER USER MANUAL
Verify Device Driver Installation
Follow the steps below to verify the driver installation status of the USB 3.0 Display Adapter
1. GO , select About This Mac and
select More Info
…
USB 3.0 Multi-Adapter
Network Setting on MAC
Go to and then “System Preferences”.Choose the “Network” tab to ad just.
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1. Unplug the USB Cable of USB 3.0
3. Click Open to proceed
4. Click Uninstall and restart to proceed
5. Type in your password to allow un-
6. Restart your system.
Uninstalling the Device Driver
MULTI-ADAPTER from the USB por t
2. To un-installation, please press the
Uninstall Driver icon
installation and click OK to proceed
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Display Resolution
.
Display Orientation
Extended mode (Default)
USB 3.0 MULTI-ADAPTER USER MANUAL
FUNCTIONS INSTRUCTIONS: WINDOWS 7
Fast access to Display Resolution settings
The resolution list will show when you
move the cursor over Display Resolution
Select your desired resolution.
Default resol ution: 1024 x 768 x 32 bit
The Orientation allows you to turn the
display on the device that is connected
to the USB 3.0 MULTI-ADAPTER
Display Mode
This feature allows the display device
attached to the USB 3.0 MULTI-ADAPTER
to work as an “extended” display of the
on-board screen.
You can adjust the position by clicking
the number of the display first and then
select Extend these displays and clic k
Apply
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Make this my
Off mode
Mirror mode-Duplicate
This feature allows the same contents of
the on-board screen to be displayed on
the screen connected to the USB 3.0
MULTI-ADAPTER
You can select Duplicate these displays
and click Apply
Note:
The resolution for the secon d ar y an d
primary displays must be the same when
using Mirror Mode (This may be lower than
the preferred resolution for the display).
Only 2 displays can be m irrored at the
same time. Windows 7 OS may have other
limitations.
Primary mode
When you want to switch the enabled
monitor as the main display and extend
the view to the on-board screen.
Choose the Number of the main displ ay
you want and click on
main display.
You can turn one display on while the
other is off
Select Show desktop only on 1 and the
2nd displ ay will b e o ff
Select Show desktop only on 2 and the
1st display will be off
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Multi-Display Control Panel
※Using Hotkeys
USB 3.0 MULTI-ADAPTER USER MANUAL
Super Utility
A super utility provides more options.
You can find the icon on the lower right
side of the task bar.
Identify Monitors
When Identify Monitors is selected, a serial number will be shown in the upper right corner of
the display device. You can see the serial number of each display when using the Hotkey
function.
This unique feature allows a faster and
simpler working experience using a
multi-display device. A series of Hotkey
settings will he lp you move quickly from
the active window or cursor to the
desired display.
Default setting is Ctrl + Display No.
Click the window you want to move on the task bar to activate it and then press the
Hotkey
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※Setting Hotkeys
Display Setting
For example: To move the window to Display02 and automatically enlarge it to a full
screen, follow the steps below:
Choose Move Active Window to Display02, check Move Window and Full Screen and
click Apply .
Fast access to the system Display
Settings
Display Location & Fix Position
This function helps you arrange the positions of all the display locations you have set. You will
see icon on your desktop. After choosing Display Location Setting, make a “Check”
in the Fixed Position box. All display locations will be fixed. This
function is great for multi-display users.
FUNCTIONS: WINDOWS XP
You can choose all the functions quickly and easily by clicking on this icon( ) seen on the
lower right side of the toolbar.
Display ID
Smart Display Device ID Detection
The USB 3.0 MULTI-ADAPTER supports VESA defined DDC/EDID. The utility will show the display
device ID whenever it is attached to the USB 3.0 MULTI-ADAPTER
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Default Resolution: 1024 x 768x 32 bit
USB 3.0 MULTI-ADAPTER USER MANUAL
If there is no display device attached to the USB 3.0 MULTI-ADAPTER it will show up as Unknown
Monitor. In some cases, the attached display device does not support EDID, in this case the ID
will also show up as Unknown Monitor.
Display Resolution
The resolution list will show up when you
move the cursor over Display
Resolution. Select yo u r desired
resolution.
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Display Rotation
Display Mode
When Mirror is selected, the screen of
The Display Rotation option allows you
to rotate your display.
There are 4 options available:
0 degrees/ 90 degrees/180 degrees/
270 degrees under the Extended or
Primary display mode.
Extended (Default Mode)
This default displ ay m ode allows the
attached USB 3.0 MULTI-ADAPTER
enabled display device to work as an
“Extended” display of the on-board
screen.
Mirror Mode
the display device will be the same as
the main display and Display Rotation
will be automatically disabled.
You can select either Horizontal Flip, or
Vertical Flip.
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Primary Mode
Off
When Identify Monitors is selected, a
USB 3.0 MULTI-ADAPTER USER MANUAL
When Primary is selected, the display device
will become the main display. The display of
the internal graphics card will automatically
switch to be the extended display and act
as an extension.
When Off is selected it will disable the
display connected to the USB 3.0 MULTI-
ADAPTER.
Identify Monitors
serial number will be shown at the
upper right corner of the attached
display devices.
You can use the Hotkey function to find
out the serial number of each display.
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When Multi-Display Control Panel is
※ Using Hotkeys
※
Multi-Display Control Panel
selected, the Multi-Display Control Panel
window will pop-up to allow you to
modify the Hotkeys.
Default setting is Ctrl + Display No.
Click the window you want to move o n task bar to activate it and then press the
Hotkey.
Setting Hotkeys
For example: To move the window to Display03 and automatically enlarge it to full
screen, follow the steps below:
Choose Move Active Window to Display03, check Move Window and Full screen,
and click Apply to ac tivate your changes.
Display Settings
For fast access to the system click on Display Settings
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From System Preferences click on the Display
Display Mode
and
the
If you cannot see the Display window to adjust your secondary monitor resolution,
USB 3.0 MULTI-ADAPTER USER MANUAL
FUNCTIONS: MAC
Display Resolution
Go to , and then System
Preferences
tab. You should see the screen below.
On this screen, you can adjust the resolution,
display mode and color range.
Click on the Arrangement tab
uncheck Mirror Displays to turn
Mirror display op tion off. Another
window will automatically appear
on the screen that represents the
USB Display device.
You can move the menu bar
to any display to assign any
display to Primary.
click on the Gather Windows button.
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TIP: For quick access to the USB Display
Space
F8: you will see the Space Layout with a
Device click Show Display in Menu Bar. You
will see the display icon appear and you
can double-click it for quick access at any
time.
Windows Arrangement
You can arrange the windows on your
display by selecting Exposé & Spaces
Go to , and then System Preferences
From System Preferences click on Exposé &
Spaces. You should see the screen below.
Click Show Spaces in Menu Bar. You
should see the space number on the
menu bar, you can choose any space
on the list at any time.
single keystroke. You can drag any window
to another space.
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Exposé
USB 3.0 MULTI-ADAPTER USER MANUAL
View different windows with a single
keystroke.
F9 : view all open windows
F10: view windows of the current
application only
F11: show desktop
*For more windows arrangement functions,
please see Apple’s computer user manual.
TROUBLE SHOOTING
If you have any questions about the use of the JUA370 USB3.0 Multi-Adapter, please follow the instructions below.
If any further assistance is needed, please visit our website or call j5create’s support hotline.
Known Issues
- Direct 3D is not supported under XP. It is supported under Win 7 Aero mode.
General Recommendations
- Incompatibilities exist when using other Video over USB Devices on a single system. Please ensure that all
other Video over USB drivers are uninstalled before continuing with your j5create installation.
- Check to make sure that the device is plugged in correctly to the host system.
- Make sure that the USB port that you are using is JUA370.
- Unplug the USB cable of USB Display device and re-insert it.
- Check to see that the monitor is connected correctly and is powered ON.
- Make sure to restart your computer after the driver installation.
- Try a different USB port and/or computer.
- Unplug all other USB devices from the system.
- Try connecting the USB cable of USB Display device directly to the computer instead of through a hub.
- Reset/refresh/resynchronize your monitor.
Media Playback
- During video playback on all platforms, please do not change the display mode, position or arrangement
of the video player window (such as dragging the video player window between the main display and
attached display). This may cause the video player to stop playing. We suggest stopping the video
playback, moving the window to the attached USB graphics display device and then selecting the video
clip to start playing.
- Cursor movement is slower when the mouse hovers on the video region of the Flash player,
- Downsizing your screen landscape lower than 50 % will help smooth out jumpy video playback for videos
running in Full Screen Mode.
- You may experience poor video performance on USB graphics devices with low spec PC systems.
- Video rendering using hardware overlays is supported.
- Some DVD playback software packages do not support playing on a second display adapter of any kind.
You may try to open the media player in the secondary display first before you start playing the DVD.
- Your PC may lack certain media codec to support the playback of certain video formats. Please use the
link below to install license free media codec.
K- Lite:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
25
- Video/Media players have different decoding capabilities under different display modes. For better
performance while watching DVDs or certain video formats on the attached USB graphics display, it is
recommended that you use the following license free software:
Media Player Classic:
Others
- Some graphic cards, i.e. Intel, prevent other secondary graphics chipsets from being set as the primary card.
As the result of this, primary mode might not work or the display maybe disabled.
- If you have problems during the boot up process, start your computer in Safe Mode and uninstall the driver.
Hold the CTRL key until the Windows’ startup menu appears and select Safe Mode.
- To verify the driver version that you installed, please click Control Panel → Add or Remove Programs to
check the program: USB Display Device (Trigger 2) 9.xx.xxxx.0159 (the number is the driver version). Some
limitations exist on supported file formats in different media players. We have enclosed our compliance test
results in the tables according to different operating systems, main system graphic cards/chipsets, media
players, and the supported media format. It will be updated periodically with new the versions of media
players and/or with our latest driver.
http://sourceforge.net/projects/guliverkli/
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USB 3.0 MULTI-ADAPTER USER MANUAL
TECHNICAL SUPPORT
If you have any issues using this product please follow the instructions below before returning
this product to the store.
1. The User Manual
It contains detailed instructions and a troubleshooting section. Many common issues can
be easily resolved by reading the user manual.
2. Online Support
Please visit the j5create website (www.j5create.com) to find the latest software for your
device. If you are still experiencing the same issue, you can submit a description of your
problem via email service@j5create.com . Our j5create technical service support team
will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support technicians will be
happy to assist you.
Customer Service: Toll free number: 888-988-0488
Technical Support: Toll free numbe r : 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monday- Friday
for further assistance.
LIMITED WARRANTY
j5create offers a limited 1-year warranty. User’s wear & tear damage is not included.
The user shall call or email j5create customer service with defective information concerning the product and obtain a return
authorization number.
Users are responsible for one way return freight cost and we will take care of one way freight back.
In order to obtain a return authorization, user should have the following information handy when calling or emailing the service
team:
(i) a copy of original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s Name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for
damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to:(a) consumable
parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage , including but not
limited to scratc hes, dents ,and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage
27
caused by natural disasters (flood, fire, earthquake, lighting strike, typhoon etc.,)(e) damage cau sed by human misuse (lost,
accident, abuse, misuse or other external causes); (f) damage caused by operating the p roduct outside the permi tted or
intended uses describe d b y j5create ; (g) damage caused by service (including upgrades and expansions) performed by
anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been
modified to alter functionality or capability without the writte n permission of j5create; or (i) if any j5create serial number on the
product has been removed or defaced.
If such a situation occurs, j5create will calculate the cost of materials and repair for your reference.
This warranty is given by j5create in lieu of any other warranties express or implied.
REGULATORY COMPLIANCE
FCC
This equipment has been tested and found to comply with FCC Part 15 Subpart B § 15.109/15.107 Class B.
Operation is subject to the following two conditions:
• This device may not cause harmful interference
• This device must accept any interference, including interference that may cause undesired operation of the
device.
CE
This equipment is in compliance with the requirements of the following regulations:
EN 55022 Class B (2006),
EN 55024 (1998+A1:2001+ A2:2003), (IEC/EN 61000-4-2 (1995+A1:1998+A2:2001)/-3(2006)
C-Tick
This equipment is in compliance with the requirements of the following regulations:
EN 55022 (2006) Class B, AS/NZS CISPR22 © IEC: 2005.
VCCI
This equipment is in compliance with the requirements of the following regulations:
CISPR22 © IEC: 2005
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any
representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document
and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to
special, incidental, consequential, or other damage. No part of this document may be reproduced or transmitted
in any form by any means, electronic or mechanical, including photocopying, recording or information recording
and retrieval systems without the expressed written permission of the manufacturer.
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