Panc ode V oIP
Pant el V oIP
Access Contr ol Door Phones
Installation and
Pr ogramming Manual
V ersion 2 Release 11 ed2
September 2010
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
NOTICE
This publication refers to the PANCODE IP and Pantel IP Door Access Control devices, Firmware
Version 2.xx.
Additional copies of this manual may be obtained from ITS Ltd. Reproduction of this manual or parts
thereof without written permission from ITS is strictly prohibited.
ITS Ltd. reserves the right to modify the hardware and software described herein without prior notice.
However, changes made to the hardware or software described do not necessarily render this
publication invalid.
WARRANTY
In the event that the product proves to be defective in workmanship or materials within a period of
one year from date of shipment, ITS Ltd. shall repair or replace the same at its discretion. Transportation
will be the responsibility of the dealer/distributor.
Under no circumstances shall ITS Ltd. be liable for consequential or special damages, loss
of revenue or user/dealer expenses arising out of or in connection with the use or
performance of the product, whether base on contract, tort or any other legal agreement.
The following shall void the above warranty: malfunctions resulting from fire, accident, neglect, abuse or
acts of God; use of improper electrical power; or repair of, tampering with or alteration of the product
by anyone other than ITS authorized.
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Table of Contents
1. Introduction ...............................................................................................................................................2
1.1 Pancode VoIP/Pantel VoIP Kit Contents............................................................................................3
2. Physical Description....................................................................................................................................4
2.1 Pancode VoIP Front Panel................................................................................................................4
2.2 Pantel VoIP Front Panel....................................................................................................................5
3. Installation .................................................................................................................................................6
3.1 Pancode VoIP/Pantel VoIP Schematic Setup .....................................................................................8
4. Installing the Pantel VoIP/Pancode VoIP......................................................................................................9
4.1 Installing the Video Camera (Optional) ..........................................................................................14
4.1.1 Installing the analog Video Camera ..................................................................................14
4.1.2 Installing the IP Networking Video Camera .......................................................................17
4.1.3 Web view .........................................................................................................................24
4.2 Adjacent Access Control Device.....................................................................................................27
5. Programming ...........................................................................................................................................29
5.1 Searching for a Device in LAN........................................................................................................30
5.2 Scanning for a Device in the Network............................................................................................32
5.3 Application Interface .....................................................................................................................33
5.4 System Parameters ........................................................................................................................35
5.5 VoIP Dialing settings......................................................................................................................38
6. Firmware/Software Upgrade.....................................................................................................................42
6.1 Firmware/Software Upgrade Procedure .........................................................................................42
7. Technical Specification .............................................................................................................................44
7.1 Analog Video Camera Technical Specification ...............................................................................45
7.2 Network Server Technical Specification..........................................................................................46
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
1. Introduction
This guide provides installation and programming instructions for the following products:
Pancode VoIP outdoor piezo keypad unit
Pantel VoIP outdoor piezo keypad unit
The Pancode VoIP and Pantel VoIP are smart wall-mounted and flush-mounted access control door phones
connected to a local Voice Over IP (VoIP) network of a VoIP PBX, allowing door entry control. They are available
for outdoor installation in an aluminum unit with a piezo keypad.
The Pancode VoIP and Pantel VoIP have the following features:
Feature Pancode VoIP Pantel VoIP
Integration with local LAN and VoIP networks
Authorized registration with existing VoIP switching system (Proxy)
Two different operation modes:
Standard – for direct dialing to any destination number
Speed-dial – for one-touch dialing to internal or external subscribers
Automatic busy & disconnect detection
Door opening from any extension
Door opening from Bypass Switch button
Programmable day and night destinations
High quality speakerphone with separate volume control
Entry access code (supports up to ten codes)
Works in conjunction with card readers and security devices
Programming via Ethernet interface using a web-based GUI application
Acoustic echo canceller
Automatic gain control (AGC)
SRTP (encryption and authentication)
Support for analog video (optional)
U U
U U
U
U U
U U
U U
U U
U U
U
U U
U U
U U
U U
U U
U U
X
X
Support for video over IP (MPEG 4) (optional)
Internal network switch
Smart looking durable design
Software upgrade
2
U U
U U
U U
U U
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
1.1 Pancode VoIP/Pantel VoIP Kit Contents
The contents of the Pancode VoIP/Pantel VoIP are as follows:
Pancode VoIP or Pantel VoIP unit
External 12V AC power supply for the device with / without analog video camera
External 12V DC power supply for devices with internal video camera and IP video server (Video
Over IP feature)
Ethernet cable
Installation CD
Device is available with internal B&W or color video camera and
internal network video server.
Video camera and network server must be ordered separately.
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
Device accomplished with the analog internal
video camera supplied with the 12 V AC external
power supply.
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Installation and Programming Manual
2. Physical Description
The Pancode VoIP and Pantel VoIP are attached to the wall using a bracket and screws. These units are
hardwired and powered by an external 12V AC transformer, included in the package. The Pancode VoIP and
Pantel VoIP dimensions are:
Height: – 19.4 cm
Width: – 10.2
Flush Mounted unit dimensions are:
Flush Panel:13.8 x 23.3cm / 5.4 x 0.9 inch
Flush Mounted part: 9.8 x 19 x 2.5 cm/3.8 x 7.5 x 0.9 inch
2.1 Pancode VoIP Front Panel
The front panel of the Pancode VoIP unit contains a built-in speaker, a microphone, touch-keypad and
internal video camera hole (optional) (Figure
2-1).
Figure 2-1. Pancode VoIP Front Panel
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Installation and Programming Manual
2.2 Pantel VoIP Front Panel
The front panel of the Pantel VoIP unit contains a built-in speaker, a microphone, call button and internal
video camera hole (optional) (Figure
2-2).
Figure 2-2. Pantel VoIP Front Panel
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
3. Installation
The Pantel VoIP/Pancode VoIP is mounted on the provided installation bracket. This mounting bracket should be
installed as shown in Figure
3-1.
Figure 3-1. Installation Bracket
To install the wall bracket:
a. Measure and mark the location on the wall where the holes will be drilled for the mounting bracket.
b. Drill the holes and insert the wall anchors into the holes.
c. Attach the mounting bracket using the provided wall screws.
If your Pantel/Pancode unit is equipped with a designated flush mounting adaptor (See Figure
unit as follows:
• Carve a 2.5 cm cavity in the wall.
• Insert the adaptor into the cavity and screw it with four screws to the wall.
• Place the adapter into the cavity.
• Place the unit into the adaptor and attach it to the frame using four screws, as displayed in Figure
Make sure that the screwing holes are clean of wall dust, because it will make the unscrewing of the
unit very difficult.
3-2 ), install the
3-3.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 3-2. Installation Adaptor
Depth: 2.5 cm
Figure 3-3. Unit Installation
After installation, you can now program the Pantel/Pancode VoIP unit.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
3.1 Pancode VoIP/Pantel VoIP Schematic Setup
The Pancode VoIP/Pantel VoIP unit is connected to the VoIP PBX as a SIP extension or via any IP router (Network
HUB, Switch etc). The unit powers the door lock, provided it is powered by an external supply and not PoE. The
unit includes the internal 2 port’s network switch which allows connecting additional network equipment (PC,
Internal or External video IP server etc…) directly via VoIP Pancode / Pantel. Figure
setup.
Figure 3-4. Schematic Setup
3-4 details the unit schematic
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
4. Installing the Pantel VoIP/Pancode VoIP
The Pantel VoIP/Pancode VoIP can be installed as an individual access control or used with adjacent accesscontrol devices, such as card reading devices (see Section 4.2).
The provided 12V AC or 12V DC external power supply should not be located further than 10m (30ft) from the
unit.
These units also support Power Over Ethernet (PoE), meaning that they could operate when connected to
Ethernet without mains. However, the current provided by the PoE supply is insufficient for opening a
door. If your system is equipped with door lock relay, make sure to use the external supply.
Figure
4-1 shows the terminal locations on the wire connector provided with the unit. This connector is attached
at the base of the internal component. All wiring to the unit is attached to the wire connector.
When holding the unit as displayed in Figure 4-3, the first pin from
the right is the first ~12V pin.
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
The Pantel VoIP/Pancode VoIP supports a bypass switch installation. This allows opening the door with a
hardwired switch. A bypass switch should be connected to the SW and /SW terminals.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-1. 12 V AC Power supply and analog video camera connectors scheme
Figure 4-2 12 V DC Power supply and IP video camera/ server connectors scheme
For the installation of the powered-unlocked-state (12 V AC), use DLR
and ~DLR. For the installation of the powered-locked-state, use /DLR
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Installation and Programming Manual
and ~DLR (this is recommended for safety purposes).
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
Device accomplished with the analog internal
video camera supplied with the 12 V AC external
power supply.
For units with 12 V DC power supply and
N.C.LOCK connection architecture – the door lock
must support functionality with electrical current
up to 1.5 A (1500 mA)
The wiring connector can be a screw or insert connector type. In case when connector is wired type in order to
attach a wire, you must insert the stripped end of the wire into the proper terminal and tighten the terminal
screw. This will crimp the wire connection.
To Install the Pantel/Pancode VoIP:
a. Remove the cover from the Pantel VoIP/Pancode VoIP unit and disconnect the wire connector, found at the
base of the internal component.
b. Connect the two 12V lead wires from the 12V AC power adapter, one to each of the “~12V” terminals
(Figure
4-1).
c. Connect the two 12V lead wires from the 12V DC power adapter, one to each of the “12V” terminals
(Figure
d. Connect the Ethernet cable to the RJ-45 “PORT 0” straight LAN socket (Figure
to program the unit using the Web-based GUI (see Section
4-2).
4-3 and Figure 4-4) by means
5).
e. Connect the door-lock relay wires to the “DLR” and “~DLR” terminals
- Or -
If the door-lock relay is a powered-locked-state type lock, connect the door-lock relay wires to the “/DLR”
and “~DLR” (“-DLR”) terminals.
f. If a push button switch is used, connect the push button wires to the “SW” and the “/SW” terminals.
g. Plug the wire connector to the base of the unit’s inner component.
h. Switch on the power to the 12V adapter.
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1. After power-up or reset, the Pancode/Pantel device starts an
initialization process, which can take up to 20 seconds. The
initialization completion is indicated by short busy signal.
2. Device can be detected in the LAN by using the MAC address
shown on the label and QUERY utility from the installation CD.
In cases where the MAC address is unknown, device can be
detected by using the SCAN utility from the installation CD (see
Paragraph 7.1 and 7.2).
3. When SIP parameters are updated, an automatic power reset is
required. The programming is not done in real time. Make sure
to apply the settings to the unit.
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-3. Unit Connectors
M
18
F
Figure 4-4. RJ-45 Connector
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Installation and Programming Manual
1. “PORT 0 “and “PORT 1 “ RJ-45 Network connectors
required the direct (straight) cable connection.
2. “SPK. VOL” potentiometer allows the internal Speaker
default volume adjustment.
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Installation and Programming Manual
4.1 Installing the Video Camera (Optional)
4.1.1 Installing the analog Video Camera
The Pantel VoIP/Pancode VoIP unit can be installed with an internal or external analog video camera. The video
camera 12V DC power is supplied via the 11(+) and 12(-) pins located on the Main PCB Connector (see Figure
4-5). In addition to the external video camera can be powered with the own external power supply.
Figure 4-5 Pantel Pancode IP rear view
The internal video camera can be physically installed on the internal video camera installation place (see Figure
4-5).
The default internal video camera video output socket is the BNC-Female type. The BNC (Bayonet Neill
Concelman) connector is a very common type of
video output has to be connected with the customer’s video monitor or USB adapter (See Note below) by using
the coaxial cable installed on the customer’s site. The recommended coaxial cable length has to be no more then
20 m.
14
RF connector used for terminating coaxial cable. BNC-Female
The analog video stream can be routed directly to a TV Monitor
1. Customer takes the full responsibility on the video camera functionality in case when
the third part external video camera will be used with the door units. The
manufacturer’s supplied video camera’s technical parameters shown in the Paragraph
(See Paragraph
7.1)
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-6 BNC female socket connector
Figure 4-7 Video Camera Connections
For the internal video camera installation:
• Install the Video Camera to the “Internal video camera installation place”
• Connect the Video Camera’s electrical power wires to the appropriate PCB Main connector’s pins
11 – 12 (See Figure 4-5 and Figure 4-8)
• Connect the video output BNC-F connector to the Video Monitor
• Connect all the rest required door unit’s connections (LAN, Door lock, Exit button etc.)
• Connect the supplied Pancode / Pantel external ~12 VAC power supply and switch on the unit
• Configure and adjust the video monitor follow by the Video Monitor configuration instructions in
order to get the video image from the video camera.
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Installation and Programming Manual
Internal Video
Camera
Video Output
Video Camera Power
RJ-45
Port 1
Cross
Pancode / Pantel IP
PCB board
RJ-45
Port 0
Straight
Connector
BNC-F
- 12 V Cam – pin 12
+ 12 V Cam – pin 11
Figure 4-8 Internal Video Camera connections
S
R 208
Main
2 112 11
external power supply ~
M
To Pancode / Pantel
12 VAC
The analog video camera is constantly transmitting images using an analog video stream.
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Installation and Programming Manual
4.1.2 Installing the IP Networking Video Camera
1. Existing IP Door units can be supplied with the analog video camera and internal web-
server.
2. Customer takes full responsibility on the video camera functionality in case when the
third part IP networking video camera will be used with the door units.
3. IP video camera functionality depends on the Pancode / Pantel VoIP hardware’s
release in case when the unit powered by using the POE technology. Apply to your
local dealer in order to check the hardware compatibility.
The Pantel VoIP/Pancode VoIP unit provides the video stream via the TCP/IP based network.
Device accomplished with the IP (Video over IP) internal video camera
and internal video web-server supplied with the 12 V DC external
power supply. Check the power supply connections polarity. Incorrect
connectivity can destroy device. (See Figure
4-2 )
In order to provide the video stream over TCP/IP based network Pancode / Pantel IP must
be accomplished with the Video Camera and Internal Network Server.
Especially network server generates an MPEG4 video at different resolutions, allowing for high quality
monitoring while recording at a different image rate maximizing storage and transmission efficiency. In addition
to network server supports DirectX 9.0 supporting viewer, which enable PC CPU resources to drop.
The Pantel VoIP/Pancode VoIP unit can be installed with an internal video camera. The video camera 12V DC
power is supplied via the 11 and 12 pins located on the Main PCB Connector (see Figure
connections ). In addition to the internal or external IP video camera can be powered with the own external
power supply.
The internal video camera can be physically installed on the ‘Internal video camera installation’ place (see Figure
4-9 Internal IP Camera
4-9 Internal IP Camera connections ). Camera’s video output internally connected with the network video web-
server which connected with the RJ-45 Port 1 socket by the Network bridge-cable. The video camera is
constantly transmitting images using an analog video stream.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-9 Internal IP Camera connections
Release all required Pantel / Pancode IP cable’s connections following by the user’s manual: LAN, Power supply
and power up the Pantel/Pancode IP unit
Install the Video Camera Management software by double click on the ‘MPEG4
Communicator_ENG_DX_v1.0.22.15.exe’ file or click on the appropriate link on the CD’s supplied interactive
menu
Run the video camera and network server’s supplied software in order to configure and detect the IP video
stream: Start Æ Programs Æ Cryptotelecom Æ MPEG 4 Communicator ÆIP Uility
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Installation and Programming Manual
Figure 4-10 IP Utility Windows OS start path
• Network Server’ IP Utility’ screen appears
Figure 4-11 Network Server searching button
• Press on the ‘IP Find ‘ button in order to scan the local network ‘LAN’ for existing installed Pancode /
Pantel IP devices with the internal network server.
• IP utility scans network and shows detected network servers:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-12 IP Utility Detected device
If no any network server detected check the Pancode / Pantel IP Power connection and
LAN (Port 0 RJ-45 ) cable connection.
• Double click on the detected device; network parameters will be copied into the Network parameters
table
• Modify Network Parameters if need
Figure 4-13 Network parameters settings
• Change Network Parameters following by your Local Network (LAN ) address structure and type
‘admin’ in the ‘Password’ field
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• Press ‘IP Change’ button and wait till the Network parameters will be accepted. Appropriate message
will be shown on the screen
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-14 Updating network parameters
• Press ‘Ping’ button in order to check the LAN connectivity with the Network Server. DOS prompt
windows appears and show replies from the Pantel / Pancode IP network server
Note that the Pancode / Pantel IP unit and internal Video Network Server have separate
different unique IP addresses.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-15 Ping Network Server
• Close the ‘IP utility’
• Launch the ‘MPEG 4 Communicator’ utility
Figure 4-16 MPEG 4 Communicator Windows OS startup
• MPEG 4 Communicator utility screen appears
• Right mouse button click on the black zone and select the ‘On’ option
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• Configuration table appears
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-17 MPEG4 Communicator utility screen
Figure 4-18 Add ‘New Server’ to the list
• Press ‘New Server’ button. Application adds new server account in the left side of the table.
• Fill the network server parameters:
o Server Name – Free text which specifies device in the list
o Address type – Unique information which shows how the network server can be detected and
communicated in the LAN
o IP Address – the Pancode / Pantel IP internal network server IP address which was detected and
configured previously with the ‘IP Utility’
o Port / Channel – PC application port used for connection
o Audio – Audio traffic status (‘Disable’ recommended)
o ID – enter default ‘guest’ ID identification name
o Password - enter default ‘guest’ password
• Press ‘Connect’ button
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Installation and Programming Manual
Figure 4-19 Connection with the New network Server
• Wait some seconds till the Video stream will be shown on the MPEG 4 application screen
Figure 4-20 MPEG 4 Communicator video stream
4.1.3 Web view
• Launch the web-browser application and type the Network server IP address in the URL field.
Administrator’s login screen appears
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The default Network Server IP address is 192.168.1.8. Enter the existing Network Server IP
address in case if the default IP address was changed
The default Administrator’s login is: ID – ‘admin’, Password – ‘admin’. Don’t forget to
change the default Administrator’s login information in order to keep security level.
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 4-21 Network Server Web view login screen
• Enter Administrator’s login parameters and press ‘Login’ button. Network server Web management
interface appears
Figure 4-22 Skip Login configuration
• On the ‘General Settings’ screen go to ‘Direct Cam View’ division. Select on the ‘Skip Login’ check box
and select ‘guest’ user in the ‘Connect ID’ drop down menu. Press ‘Save’ button
Return to the Web-browser window and enter the Network server IP address in the URL screen. Video stream appears in the
opened window
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Installation and Programming Manual
Figure 4-23 Web Access to video stream
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
4.2 Adjacent Access Control Device
This section describes adding an access-control device to an existing Pantel VoIP/Pancode VoIP, and adding a
Pantel VoIP/Pancode VoIP to an existing access-control device. The key difference between these two
installations is which access-control device controls the door lock relay.
To add an access control device to a Pantel VoIP/Pancode VoIP:
When activated, the access-control triggers the Pantel/Pancode “SW” terminal, which activates the door-lock
relay and opens the door.
For this type of installation, the access-control device “N.O.” output wires are connected to the Pantel
VoIP/Pancode VoIP Switch terminals (see Figure
Switch N.O. Output
Figure 4-24. Controlling Lock Relay
4-24).
Lock Relay
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
To add a Pantel VoIP/Pancode VoIP to an access control device:
The access control device opens the door when the Pantel/Pancode triggers the access-control device.
For this installation, the access-control device “Bypass Switch” (SW) wires are connected to the “N.O.” and
“CMN” terminals of the Pantel/Pancode. The door-lock relay wires are connected to the access-control device
(see Figure
4-25).
Figure 4-25. Access Control – Controlling Lock Relay
Connection schematics:
The Pantel VoIP and Pancode VoIP offer multiple wiring options:
Option 1: For use with an external device, which requires the unit to be set up as “Normally Closed”.
Option 2: For use with an external device, which requires the unit to be set up as “Normally Open”.
Option 3: For use with the powered-unlocked-state lock relay (most common).
Option 4: For use with the powered-locked-state lock relay (recommended for safety purposes).
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5. Programming
The Pancode VoIP/Pantel VoIP units are programmed through web-based GUI interface. This process can be
implemented after the unit has been installed on the wall, since it requires the connection of an Ethernet cable
to the local network. Optionally possible to establish connection between PC and Pancode by using the cross-
linked Ethernet cable.
Figure 5-1 Cross-linked Ethernet cable connection
Following table shows the Cross-linked cable pin-out connections.
PC side pins Pancode IP pins
1 3
2 6
3 1
6 2
The programming with using the cross-linked cable required specific PC Network settings. PC has to be
configured to operate in the same Network IP address segment with the Pancode IP unit. The default Pancode IP
network address is 192.168.1. 229. Administrator’s PC must be able to support the network connection with
the default Pancode IP address. For these purposes:
- Go to the OS Windows Network settings. For the Windows XP: Control Panel Æ Network connections
Æ Relevant Local Area Connection Æ Properties Æ Select Internet Protocol (TCP/IP) Æ Press Properties
button
- Select the “Use the following IP address “ option
- Enter Network parameters as shown as example on the following figure.
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Installation and Programming Manual
Figure 5-2 PC Network parameters for the Gross-linked cable connection
- Press OK Æ exit from the PC Network settings and enter to the Pancode IP first web-programming
Don’t forget to return the Administrator’s PC network settings to the local network required after the first
Pancode IP programming session will be finished.
__________________________________________________________________________________________
The programming application is launched from the web browser (preferably MS Internet Explorer version 5.5 or
higher). It is possible to run the application by typing the following address in the address bar:
http://XXX.XXX.XXX.XXX/pancode (Figure 5-3).
Figure 5-3. ITS Pancode IP Web Page
5.1 Searching for a Device in LAN
When the IP address is unknown, it is possible to find the unit in the LAN using the QUERY utility from the
installation CD.
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Installation and Programming Manual
Unit location through a query is possible only when the unit MAC
address is known. It appears on the label attached to the rear panel
of the device.
Use Lower Case only for letters which presents in the MAC address
To find the unit in the network:
a. Insert the installation CD and copy the query.exe file from the Software directory to the local hard drive.
b. Start MS Windows DOS prompt application.
c. Access the directory, in which the query.exe application exists.
d. Enter the following command: query XX:XX:XX:XX:XX + <Enter>, where XX:XX:XX:XX:XX is the MAC
address. A search for the device takes place, at the end of which the unit IP address appears
(Figure
5-4).
Figure 5-4. Searching for Device Using Query
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Installation and Programming Manual
5.2 Scanning for a Device in the Network
When the unit MAC address is unknown, it is possible to find an existing device in the network using the SCAN
utility from the installation CD.
SCAN utility required for any OS Windows based network capturing
utility installation. For example: The Wireshark utility which can be
downloaded from the link http://www.wireshark.org/download.html
To find a device in the network:
a. Insert the installation CD and copy the scan.exe file from the Software directory to the local hard drive.
b. Disconnect the Pancode VoIP/Pantel VoIP from the external power supply.
c. Start MS Windows DOS prompt application.
d. Access the directory, in which the scan.exe application exists.
e. Enter the following command: scan + <Enter>. A scan takes place, at the end of which the installed PC
Ethernet adaptor appears (Figure
5-).
Figure 5-3. Searching for Device in the Network
f. Select the required Ethernet adaptor.
g. Press Enter.
h. Switch On the power! A scan for the device takes place, at the end of which the detected Pancode/Pantel
device IP information, including MAC address and network settings, appears (Figure
5-).
Figure 5-4. Search Results for Device in the Network
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Pancode VoIP/Pantel VoIP Access Control Door Phones
5.3 Application Interface
When running the application, the login screen appears:
Installation and Programming Manual
Figure 5-5 Web GUI login screen
Type ‘Login’ as User name and ‘Password’ in order to enter to programming screens.
1. The default ‘Login’ value is ‘admin’ and default ‘Password’ value is ‘admin’
2. Very recommended to change default login parameters in order to increase device’s security
level.
After then login information accepted the main screen opens, comprising the navigation menu, parameters
fields and functional buttons (Figure
5-6).
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Installation and Programming Manual
Figure 5-6. Application Interface
The navigation menu contains the following items:
System
Authorization parameters
Local network parameters
Proxy server parameters
Codec Type
Volume settings
Time mode
DHCP support
Dialing mode
Door opening time
Auto Answer mode
Video Camera operational mode (optional*)
* Video camera operational mode depends on the Door Unit’s hardware
configuration.
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VoIP Dialing Settings
The Main Parameters screen contains the following operational buttons:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Speed dialing mode Door Access Codes
Speed dialing mode destination numbers
Regular (Normal) Direct dialing mode First digits of Extensions
Regular (Normal) dialing mode Door Access Codes
Call Button definitions
Door opening from extension code
No answer timeout
Upload modified settings to the Door Unit
Reset to default
Reboot
Upload Config File
Save Config File
Upload Firmware
Upload Kernel
Reset Door Unit to the factory default settings
Restarts the Door Unit
Upload previously saved Door Units configuration file. ( Note: Saved file
renamed to Config.CFG)
Save existing Door Panel configuration as file on local PC drive (the
existing configuration file will be saved with extension Config.SAV. For
uploading this file need to rename saved file to extension Config.CFG)
Activate the updating of the Door Unit’s internal firmware. This operation
requires original firmware file provided by manufacturer or local dealer.
5.4 System Parameters
The following table details the system parameters. You may require assistance from your LAN administrator.
Parameter Name and Parameters area:
Parameter Description
User Name
Account Password (password)
Contains the unit identification as an SIP proxy server account or VoIP
peer-to-peer network. Legal entry: 5 to 20 characters 0-9, A-Z, a-z.
Contains the unit authorization on the SIP proxy server. Legal entry: 5 to
20 characters 0-9, A-Z, a-z.
IP Address – Local Address
Subnet Mask
Default Gateway
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Identifies the Pantel VoIP/Pancode VoIP device on the TCP/IP network.
Legal entry: digits 0-9 only. Example: 192.168.21.10.
A mask that determines to which subnet an IP address belongs. Legal
entry: digits 0-9 only. Example: 255.255.255.0.
An identifier for the default gateway on a TCP/IP network for cases, when
the Proxy server presents out of local LAN network. Legal entry: 0-9 digits
only. Example: 192.14.21.210.
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Parameter Description
User Domain In most cases it is the same as the Registar Address (Proxy server IP
address). In special cases it is required to enter Company Domain IP
address.
Proxy IP address
An identifier for the SIP Proxy server on a TCP/IP network. Legal entry: 0-9
digits only. Example: 192.14.21.210.
Proxy Port
Designed to contain the number of the TCP/IP port used by the unit for
communication with SIP Proxy server (IP-PBX). Default port: 5060. Legal
entry: Up to 8 digits (0..9).
Auto Registration *
This option allows or forbids device’s SIP account auto registration during
startup. Very recommended to keep this parameter in ‘Enable’ mode
* - This feature functionality depends on the device’s firmware release.
Please
Registration Interval
Displays the time interval for the unit to register on the Proxy server and to
indicate Live status. Legal entry: 0-9999. The setting in this field takes
effect only when Enable Auto Registration checkbox is selected.
Codec Type ALaw / µU Law options – enable to select between VoIP codecs
supported by the PBX.
Microphone Volume Microphone Volume – enables to set the microphone volume level as a
two-digit parameter. Legal entry: 00 – 63 (00 sets Mute mode).
Speaker Volume Speaker Volume – enables to set the speaker volume level as a two-digit
parameter. Legal entry: 00 – 63 (00 sets Silent mode).
Auto Start This parameter is required for manufacturing purposes only.
Reset after N seconds uptime
Shows the periodical reset time interval. With this time interval Device will
make cold reset. Legal entry: 30 – 4294967295 (FFFFFFFF) seconds
SIP watchdog period
Shows the periodical cold reset time interval for cases if no any SIP activity
detected during specified time interval.
Legal entry: 30 – 4294967295 (FFFFFFFF) seconds
Administrator User Name
Allows setting Administrator user name ‘Login’ for the login screen. See
Figure 5-5
Legal entry: Aa-Zz,0-9, from 1 to 15 characters, No space allowed
Administrator Password
Allows setting Administrator password ‘Password’ for the login screen. See
Figure 5-5
Legal entry: Aa-Zz,0-9, from 1 to 15 characters, No space allowed
Voice Operational Mode
Switching between Full and Half duplex voice transmission modes. Legal
entry: 1 – half-duplex mode; 2 – full duplex mode.
Enable DHCP
Enables DHCP service support. IP Door panel will get IP settings
automatically in case that DHCP server is present in the LAN.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Parameter Description
Installation and Programming Manual
Product Type
List of available IP Door Panel configuration and functionality. These
settings define the device functionality as a panel or Pancode.
Dialing Mode Standard dialing – sets the unit to standard dialing operation mode. In
this mode, it is possible to make a direct call to an extension or enter a
door-opening access code.
Speed-dialing – sets the Pancode VoIP to speed-dialing operation mode.
In this mode, it is possible to make a call using a two-digit speed dial code
(11 to 35) to internal or external subscribers.
Time mode Day mode and Night mode – enables to select the operational mode of
the unit.
Number of Error dialing
Number of Door Access Code error retries, when IP Door Panel will
implement calling to Error Number
Legal entry: 1 – 99
Maximum Conversation time Call max. duration – displays the time interval for conversation with the
target phone’s subscriber. You may insert the time parameter in two-digit
format in seconds. Legal entry: 10-99 seconds. Unlimited time interval
with the 00 settings.
Door opening time Open door interval – enables to set the time interval during which the
door lock remains open.
Legal entry: 3 – 9 seconds
Low mode (GCI)
General Circuit Interface is the second of two standard synchronous 2B+D
ISDN timing interface modes with which this device is compatible. In the
GCI mode, the device can communicate in either of the two 64 kbps B–
channels. This parameter may be changed by a qualified and
authorized person only!
Idl Mode
The Interchip Digital Link interface is one of two standard timing interface
modes with which this device is compatible. In the IDL mode, the device
can communicate in either of the two 64 kbps channels. This parameter
may be changed by a qualified and authorized person only!
Presentation Name
Displays the name that will appear on the digital station display when a
call is received from the unit, depending on the VoIP PBX support for this
feature.
Auto Answer
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Parameter Description
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
TFTP Server IP address
Configuration File name
Firmware file name
Kernel File name
Software Version
Hardware Version
An identifier for the TFTP server on a TCP/IP network, where configuration
files will be stored. The TFTP server can be activated by using the Third Part
Company tftp software. For example: Tftpd32 application, which can be
found on the following URL:
http://www.snapfiles.com/download/dlTftpd32.html )
Previously saved configuration file name, which has to be written here and
IP Door Panel will upload it using tftp server settings.
Internal IP Door Panel Firmware file name. Uploading procedure is the
same as Configuration file.
Internal IP Door Panel Kernel file name. Uploading procedure is the same
as Configuration file. This parameter may be changed by a qualified
and authorized person only!
Displays the IP Door panel internal software number.
Displays the IP Door panel internal hardware edition number.
5.5 VoIP Dialing settings
The VoIP Dialing Parameters screen displays the dialing and door opening definitions.
Pancode VoIP has two dialing modes: standard and sped-dial. Pantel
VoIP has the standard mode only.
The VoIP Dialing screen contains the following areas:
Parameter Name and Parameters area:
Parameter Description
DTMF SIP Presentation mode
Speed Access Codes 1 to 10
Defines the mode of providing DTMF tone information in the SIP VoIP
network. Possible choice: RFC 2833 or Transparent (In-Band DTMF).
Access Door Opening Codes (speed-dial mode) fields – contain door-
opening codes in speed-dial mode. Each field can contain a code of up to
8 digits, which opens the door lock. Legal entries: 0-9 digits only. All codes
in this mode must start with 0.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Parameter Description
Installation and Programming Manual
Direct Dialing To extension
prefix
Speed Dialing Destination
Numbers (Destination
numbers) 11 – 35
Call Button Dialing – Day
Prefix for direct dialing field – contains the first digit of a target phone
number, to which it is possible to call directly. You can enter up to eight
prefixes using a coma separator.
Example: Defined prefixes 125 enable to dial directly to numbers
beginning with 1, 2 or 5.
Digits defined as a direct call prefix may not be used as first digits for
access door opening code.
The direct dialing feature requires a SIP proxy definition. In case of PeerTo-Peer mode, VoIP gateway IP address can be used as destination and set
in the SIP proxy address.
Speed dialing subscribers list – contain from to 2 to 20 lengths of
subscriber’s phone numbers. Legal entry: 0..9, *. It is possible to enter 25
codes indexed from 11 to 35.
If an IP address is used as a destination, use following format:
*XXX*XXX*XXX*XXX, where XXX are digits, the address is prefaced by
an asterisk and an asterisk is used as a separator.
The access door-opening code in speed-dial mode must start with 0.
Day number field – contains the number of the target phone, which will
Mode destination
Call Button Dialing night
mode destination
Call Button Dialing Error
mode destination
be dialed when a visitor presses the Call button when the device is
configured to operate in Day mode. You may insert up to 20 entries, so
that a visitor could call different extensions directly. Legal entry: Digits 0-9,
ABCD, *.
Legal entry: from 1 to 15 digits 0-9
Night number field – contains the number of the target phone, which
will be dialed if a visitor will press the Call button when the device is
configured to operate in Night mode. You may insert up to 20 entries, so
that a visitor could call different extensions directly.
Legal entry: digits 0-9, ABCD, *, #.
Legal entry: from 1 to 15 digits 0-9
Error number field – contains the number of the target phone, which will
be dialed if a visitor will dial an incorrect access entry code more than
three consecutive times. You may insert up to 20 entries.
Legal entry: digits 0-9, ABCD, *, #.
Legal entry: from 1 to 15 digits 0-9
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Parameter Description
Installation and Programming Manual
Call Button Destination
Forward no Answer
Contains the number of the target phone, which will be dialed if a
destination number dialed by visitor is not answer during specific time
interval. You may insert up to 20 entries.
Legal entries: digits 0-9, ABCD, *, #.
See also “ No Answer Time Out” parameter
Legal entry: from 1 to 15 digits 0-9
Door opening code from
extension
Enables to set a code of up to four digits, which could be dialed from any
extension during conversation to open the door.
Legal entry – up to 4 digits (0-9) code
Access Codes 1 – 10 Access Door Opening Codes fields – contain door opening codes. Each
field can contain a code of up to 8 digits, which opens the door lock.
Legal entries: 0-9 digits only. An access door-opening code cannot
begin with digits that are used as direct call prefix number.
Peer IP Address
Peer Mode
Specify the target Peer device’s IP address when Peer mode is activated.
Used mostly for functionality testing purposes. Specify the following type
of operation: Visitor dials any free up to 3 digits number and IP Door panel
try to establish SIP connection with the target Peer device, where dialed
No answer Time Out
Off Hook Time Out
Inter Digit Time
digits used as fourth quarter of the IP address. For example:
Peer IP Address is 192.168.21.XXX, where last XXX digits are
insignificant.
Visitor dialed 151.
Door panel started to establish connection with the IP address
192.168.21.151
Time interval, when a call will be forwarded to the another destination
specified in the Call Button Destination Forward no Answer
parameter when destination dialed by visitor did not answer.
Legal entry: 0 – 9999 seconds
This parameter is relevant if the Auto Answer mode is disabled. Specify a
maximum time interval in seconds, when the IP Door Panel can be in the
No Answer mode during incoming call before rejecting the call. During
this time device indicates about incoming call by short beeps
Legal entry: 0 – 99 seconds
The maximum allowed keypad dialing inter digit time out interval. Expired
time interval time shows to door unit that the destination number or entry
code dialing process is finished. Parameter can be set in msec, default
value is 3000 msec = 3 seconds
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Parameter Description
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
DNS IP address *
* - Parameter means for the technical purposes only.
This parameter allows to Network administrator to check the IP
connectivity by using the “Ping” command and DNS name as argument
instead of using the real destination IP address. This procedure is actual if
the Administrator PC connected to the Pancode IP switch “Cross” socket.
For example: Network Administrator need to check IP connectivity with
the internet destination - www.google.com server for to check the
Pancode IP network point internet connectivity.
Connect PC to “Port 1” Pancode Ip RJ-45 socket
Pancode IP connected to LAN via “Port 0” Straight RJ-45
socket
Insert to the “DNS IP address” field known destination IP
address: 66.249.91.104
Run MS Windows Command prompt window
Enter command: ping www.google.com + enter
Check received results
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Installation and Programming Manual
6. Firmware/Software Upgrade
Only a firmware file provided by an authorized ITS Company representative can be used for the IP Door unit
software upgrade procedure. The firmware upgrading procedure requires TFTP client software, such as
"tftpd32" software.
6.1 Firmware/Software Upgrade Procedure
To upgrade the IP Door unit firmware/software, perform the steps as follows:
a. Establish a connection session with the destination IP Door device by through the PC Web-browser.
b. Check the current software version.
Figure 6-1. Software Upgrade Interface
c. Enter your PC IP address into TFTP Server IP address field.
d. Enter IP Door unit firmware *.img file name into Firmware file name field.
e. Click Submit Æ Reboot and re-establish a connection session.
f. Run the tftpd32 application, where you must to specify the firmware file storage directory in the Current
Directory field.
g. In to the IP Door unit GUI click Upload Firmware. Tftpd32 application screen shows the firmware upgrade
status. Connection session with the IP Door unit is interrupted and device is restarted.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure 6-2. Tftpd32 Application Screen
h. Wait for beep signal, which indicates that device restart process is complete. This may take a few minutes.
i. Restore the connection session with the IP Door unit.
Do not use the Web-browser Refresh option. Instead, type again the
unit IP address in the Web-browser URL address field. Format:
http://xxx.xxx.xxx.xxx/pancode
j. At the end of the process, the updated firmware version number appears in Software Version field.
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7. Technical Specification
Power supply 12V AC; 1.5A or Power Over Ethernet IEEE 802.3af compliant
Power Consumption
Communication interface Ethernet for voice; and for programming
DC Leakage <10 µA
Imbalance ratio 300-3400Hz > 46dB
Return loss 300-3400Hz > 18dB
Relay switching current 2A max
VoIP protocol supported SIP; RTP; RTCP
Supported codecs G.711 PCM (µ/A-Law) at 64 kbps
Echo canceller
Quality Enhancement Comfort Noise generation (CHG)
12 V DC 3A – for devices with the video over IP option ( Analog camera
and internal video web-server)
1. Without analog video camera and AV server card: 3.6W
2. With analog video camera and AV server card: 7.2W
Note: The Maximum power consumption (short) pick value may be up to
30% higher then listed below.
G.168-2002 Compliant with programmable echo tail of up to 128 msec.
Full duplex, acoustic EC
Packet Loss Concealment (PLC)
Adaptive Jitter Buffer(up to 300 msec)
Echo canceller length Up to 64 msec
IP media features Automatic Gain Control
In-Band Signaling Detection and
Generation
Dimensions 19.4 X1 0.2 cm
Dimensions Flush Mounted Unit
Weight 0.9 kg
Operating temperature 0ºC to +55ºC / 32ºF to 131ºF
DTMF TIA464B
Flush Panel:13.8 x 23.3cm / 5.4 x 0.9 inch
Flush Mounted part:9.8 x 19 x 2.5 cm/3.8 x 7.5 x 0.9 inch
0ºC to +35ºC / 32ºF to 95 ºF with analog video camera
0ºC to +30ºC / 32ºF to 86 ºF, including analog video camera and A/V IP
video server card
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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7.1 Analog Video Camera Technical Specification
Black and White Video Camera
Model number MK-03261C
TV System EIA/CCIR
Image Sensor Device 1/3” interline transfer CCD
Image Sensor Area 4.8mm x 3.6mm
Horizontal Frequency 15.625KHz
Vertical Frequency 50Hz
Total Pixels 542(H) x 582(V)
Scanning System 625 lines, 50 fields/sec CCIR
Resolution 420 TVL horizontal
Minimum Illumination 0.5 Lux at F2.0
Electronic Shutter Auto Electronic Shutter 1/50 to 1/100000 sec. Continual
S/N Ratio Better than 48 dB
Video Signal Output 1.0Vp-p composite video signal at 75 ohm load
Gamma Correction 0.45
Gain Control Auto Gain Control (AGC)
Lens & View Angle 5.5 mm F5.5 / 60°
Color Video Camera
Model number MTV-54KOPI
TV System PAL/NTSC
Image Sensor ¼-inch CCD Image Sensor
CCD Total Pixels 542(H) x 586(V)
SYNC System Internal
Minimum Illumination 0.5 Lux F1.2 5600°K
Resolution 380 TVL/470 TVL (Enhanced)
S/N Ratio 52dB (MIN)/60dB(TYP) (AGC OFF)
White Balance ATW/AWB/FIX (Zero color rolling)
White Balance Range AWB, ATW (3200---10000°K) /FIX(3299°K)/
Electronic Shutter 1/50-1/120000 sec.
Video Output 1.0Vp-p composite video signal at 75 ohm
Gamma Correction 0.45
Gain Control AGC
Lens & View Angle 45° > 0.7 mm
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7.2 Network Server Technical Specification
Internal Network Server
Model S-3838
Video Channel 1
Compression MPEG4 / JPEG
Resolution (Max.) 720X480(NTSC) 720X576(PAL)
Frame Rate (Max.) 30fps(NTSC) , 25fps(PAL)
Viewer programs Web view; MPEG 4 viewer;
Network Static and Dynamic IP; DDNS support; Interface - 10/100 Mbps;
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