Pre-Release 1, Revision 1, September 2008 (Preliminary version)
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CGW-T4 Installation and Programming Manual
NOTICE
This manual describes the CGW-T4 Analog GSM/CDMA Cellular Gateway.
Additional copies of this manual may be obtained from ITS. No part of this document may be reproduced or
transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior
written permission of ITS.
ITS reserves the right to modify the hardware and software described in the manual without prior notice.
However, changes made to the hardware or software described does not necessarily render this publication
invalid.
WARRANTY
In the event that the product proves to be defective in workmanship or materials within a period of one year
from date of shipment, ITS shall repair or replace the product at its discretion. Transportation will be the
responsibility of the dealer/distributor.
Under no circumstances shall ITS be liable for consequential or special damages, loss of revenue or
user/dealer expenses arising out of or in connection with the use or performance of the product,
whether based on contract, tort, or any other legal agreement.
The following shall void the above warranty: malfunctions resulting from fire, accident, neglect, abuse, or acts of
God; use of improper electrical power; or repair of, tampering with or alteration of the product by anyone other
than ITS authorized personnel.
7 Technical Data ................................................................................................................................................15
7.1 CGW-T4 Channels for GSM Network .....................................................15
7.2 CGW-T4 Channels for CDMA Network ..................................................16
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CGW-T4 Installation and Programming Manual
1 Introduction
Your new CGW-T4 is an analog 4 ports GSM/CDMA Cellular Gateway, a cost reduction tool
for mobile-to-landline and landline-to-mobile calls. It connects from the trunk interface
(analog FXO) of your PBX to a GSM network (via the inserted SIM card) or to a CDMA
network (by the built-in CDMA engine), eliminating the excessive interconnection fees and
significantly cutting your telephone costs.
The Automatic Route Select table (ARS) in the PBX defines which calls will be automatically
routed via the CGW-T4 to the predefined GSM/CDMA network. In doing so, the CGW-T4
gateway reduces the company’s telephone costs.
Integrated with the PBX analog trunk interface CGW-T4 provides Reverse Polarity and Loop
disconnection signaling for to release disconnected call.
Installation of the CGW-T4 does not require special skills. Simply insert the SIM card (GSM
networks only), connect the unit to the PBX trunk interfaces, attach the antennas and power
supply, and your CGW-T4 can immediately start saving money for you. The unit has an LCD
display for each channel, which shows the GSM/CDMA operator’s name, the signal strength
and other useful call progress information.
A number of additional parameters for the CGW-T4, such as Output Audio Volume level
setting, Conversion time-out and Restricted Digits, can be programmed via DTMF separately
for each channel.
The CGW-T4 unit displayed in Figure 1.
Figure 1. CGW-T4 Devices
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CGW-T4 Installation and Programming Manual
1.1 Main Features
The following is a list of Main Features of the CGW-T4 GSM/CDMA gateway:
Supports DTMF dialing
4 Line interfaces, 2-wire (RJ-11 connectors)
Plug & Play installation
High voice quality
Maintenance free
1.2 Contents
The contents of your CGW-T4 package are as follows:
No. Item Qty.
1. CGW-T4 device 1
2. CD with Installation and Operation Manual 1
3. Power Supply
(Input: 110VAC, 60Hz or 220VAC, 50Hz)
(Output: 9VDC, 5A)
4. SMA Cellular 2,5 dB Antenna (with cable) 4
5. RJ-11 telephone cable 4
6. Metal brackets for the 19-inch rack or wall mounting 2
7. Screws and plugs for mounting 4
1
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CGW-T4 Installation and Programming Manual
2 Physical Description
The physical features of the CGW-T4 are detailed in Figure 2.
Figure 2. CGW-T4 Physical Description
CGW-T4 front panel includes :
FXS analog telephone interfaces RJ-11 sockets
LCD displays for each cellular channel
Cellular Channel’s SMA antennas
CGW-T4 rear panel includes:
The Power supply socket
CGW-T4 side panel’s includes 2 pairs SIM card holders.
Figure 3. SIM cards holders
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CGW-T4 Installation and Programming Manual
3 Pre-Installation
3.1 GSM Cellular Channels
The CGW-T4 unit contains a GSM engines. It therefore needs a SIM cards from the local GSM
network providers. Its registration to the GSM operator is similar to the registration of a
mobile GSM phone.
3.2 CDMA Cellular Channels
The CGW-T4 (CDMA) contains a CDMA engine that needs to be activated via a local CDMA
network provider. You register the engine the way you would normally register a mobile
CDMA phone.
NOTE
It is recommended that you disable all call forwarding modes (in the events of
busy, absence, unavailability, etc.) and Call Waiting from the GSM/CDMA
operator, before installing the SIM card (GSM network), or activating the
CDMA unit.
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CGW-T4 Installation and Programming Manual
4 Installation
4.1 SIM Card Insertion into the Unit (GSM channels only)
CAUTION
1
The physical description of the unit can be used as guideline for the following steps:
SIM card’s holders can be found on the right and left lateral surfaces (See Figure 3 ). Each SIM
card holder marked with the corresponded cellular channel’s number
Using a screwdriver, push the yellow SIM release lever, so that the SIM card tray moves
towards you.
To avoid damage to the CGW-T4 unit, disconnect the 9V adapter from the
electric power outlet.
Take out the tray. You will see that the SIM card fits in the tray in one way only.
Carefully place the tray with the SIM card in the slot and slide it in with the SIM card contacts
facing down.
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CGW-T4 Installation and Programming Manual
4.2 CGW-T4 Installation
To install the CGW-T4 unit, perform the steps as follows:
Mount the CGW-T4 unit in the 19-inch rack or on the wall by using installation brackets
or place the unit on the horizontal surface.
Connect the antennas into the ‘Ant.’ SMA connectors on the front panel of the CGW-4
unit.
Connect the analog trunk interface of the PBX to the port sockets on the front panel of
the CGW-T4 unit.
Connect the power supply to the CGW-T4 unit. The unit will start the initialization and
registration. At the end of the process, the LCD’s will display the signal status of each
cellular channel.
NOTE
Adjust the antenna location until an optimal signal level is received. The signal
level indicates on the LCD display.
Figure 4. CGW-T4 Schematic Setup displays the schematic setup of the CGW-T4 unit.
Wall Power
PBX
PBX analog
Trunk interfaces
PBX
extensions
Figure 4. CGW-T4 Schematic Setup
FXS Analog
Phone
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CGW-T4 Installation and Programming Manual
5 LCD Status Indicators and Diagnostics
5.1 CGW-T4 LCD Status Indicators and Diagnostics
The CGW-T4 Gateway can be connected to the analog trunks interface of the PBX or directly
to the analog home phone. At power-up of the CGW-T4 unit, the information on the LCD
will provide the first diagnostics. In many cases further diagnostics is not needed. By
connecting an analog telephone with the RJ-11 connector to the appropriate port’s socket in
the unit, you are able to perform further diagnostics.
5.1.1 LCD Status Indicators
The following table shows the messages appearing on the LCD, their description and the
action to be taken (if any).
LCD Message Description Action
Searching
Network…
Ver:CGWT4_XX
Enter PIN code
(GSM only)
Enter PUK code
(GSM only)
Registration…
S=X %
Name operator
Searching for the mobile network.
Displays the firmware number
CGW-T4 needs the PIN code to
activate the SIM card.
CGW-T4 received 3 times an
incorrect PIN code.
Registration process after the
mobile network has been found.
LCD shows signal level in intervals
of 20% (20%, 40%, 60%, 80%,
100%).
Name of Operator (read from
mobile network).
No action needed.
No action needed.
1. Connect an analog telephone to the unit and
enter the code. (4-8 digits. Add a # to the code
when using less than 8 digits)
2. Alternatively, insert the SIM into your mobile
phone and disable the security option.
Request the PUK code from your local GSM
operator and enter it into the CGW-T4.
Wait till registration phase is finished.
If 20% or No signal, move the antenna to
another location with a better reception.
No action is needed.
Calling…
Connected
Disconnected
Incoming Call
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CGW-T4 dials to destination. Wait.
When called party answers. No action needed.
End of call. No action needed.
CGW-T4 gets a call from network. No action needed.
CGW-T4 Installation and Programming Manual
LCD Message Description Action
CGW-T4 receives incorrect
Failed
operation information from the
mobile network.
Try again.
Engine Problem
No Signal
Reg. Denied
GSM/CDMA engine problem.
No Signal or Signal low (less than
20%).
Registration denied and/or SIM
card is not readable.
Power off and on the unit. If error is repeated,
the unit is faulty.
1. Check your antenna connection.
2. Move your antenna to a location with a better
reception.
3. Check with your GSM operator.
Replace the SIM card.
Contact your GSM operator.
Insert SIM Card
No SIM card inserted. Insert SIM card.
(GSM only)
5.1.2 CGW-T4 Diagnostics
Perform the diagnostic procedure as follows:
Connect an analog telephone directly to the required port socket (RJ-11) on the unit front
panel.
Pick up the handset and listen to the dial tone:
A continuous dial tone indicates that the unit is working correctly and ready for
programming.
A busy dial tone indicates that there is a fault. Check the appropriate LCD display for a
message.
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CGW-T4 Installation and Programming Manual
6 DTMF Programming
The CGW-T4 Gateway can be programmed via DTMF commands.
NOTE
To program the cellular channel perform the steps as follows:
Each Analog-Cellular channel required the separate programming procedure.
If the unit is connected to the PBX, remove the cable from the appropriate RJ-11 port
socket on the unit front panel.
Connect an analog telephone directly to the required RJ-11 port . (1,2,3 or 4)
Pick up the handset, hear the dialtone and Dial *900 then enter the password (1234
by default).
Use the commands in the following table for programming.
NOTE
The CGW-T4 cellular channel will not answer incoming calls when
programming mode is active.
Exit from the programming mode by *900 (Recommended) or hanging up the
telephone.
If you do not enter digits for 45 seconds, the channel will automatically exit
the programming mode.
When entering an incorrect command, you will hear a beep.
When entering a correct command, you will hear two beeps.
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CGW-T4 Installation and Programming Manual
6.1 DTMF Programming Commands
Operation Command Default
Enter the Programming mode *900 + XXXX
where:
XXXX = Password (1234
default)
Exit the Programming mode *900
Maximum number of digits to be
dialed by the CGW-T4
Note:
Less than XX digits – there will be
a time-out of 3 seconds (default),
before the dialing starts.
Exactly XX digits – the number
will be dialed directly.
More than XX digits – the
number will be cut off after XX
has been reached.
Time-out value in seconds. This
defines how much time the unit
waits before dialing the number
shorter than the maximum
number of digits defined with
*300).
*300 + XX
where:
XX = 05-20 (digits)
*310 + X
where:
X = 2 - 9
1234
11 (Tip: set the
default to country’s
max. telephone
number length.)
3 (sec.)
Reverse Polarity
The unit may be set up to send a
“reverse polarity” command to
the PBX, in case a “call answer”
is detected. This parameter is
useful if call accounting software
is active.
Output Volume Control *330 + X
CGW-T4 Telephone Number
Enter the SIM telephone number
to be displayed on the LCD
during power-up of the unit.
(GSM only)
*320 + X
where:
X = 0 – 2
0 = No reverse polarity
1 = Reverse polarity only on
Outgoing calls
2 = Reverse polarity for
Incoming and Outgoing Calls
where:
X = 0 – 7 (CDMA)
X = 0 – 9 (GSM)
*350 + Number + #
where:
Number = SIM Telephone
number (up to 15 digits)
2
5
None
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CGW-T4 Installation and Programming Manual
Operation Command Default
DTMF support option (CDMA
only)
Verification of the Telephone
Number
Display the SIM telephone
number on the LCD for 5 seconds
when in programming mode.
(GSM only)
Conversation Time-Out
The telephone conversation will
be automatically terminated after
this time-out.
End Dialing Digit
Define "#" as the digit that
indicates the end of a dialed
number, causing the unit to
immediately start dialing.
*350 + X, where:
X = 1 enabled; X = 0 disabled
*360
*390 + XX
00 (unlimited)
where:
XX = number of minutes
00 = unlimited
*370 + X
1
where:
X = 0 End dialing digit disabled
X = 1 End dialing digit enabled
("#" indicates end of number)
(GSM only)
Pulse drop (Loop Disconnect)
Activate the pulse drop feature
by defining time for loop
disconnect for conversation end
state signaling to PBX.
Call barring (number of restricted
numbers reduced to 8).
*380 + XX
where:
XX = time in tenth of seconds.
For example:
X = 10=1000 milliseconds = 1
second
X = 01 = 100 milliseconds
Legal values: 00-99
Note: If this feature is activated
together with reverse polarity (*320)
'Pulse drop' occurs after polarity is
reversed.
*400 + XX + YYYY + #
where:
XX = 01 to 08 (list number of
restricted numbers)
00
(Feature disabled)
None
YYYY – up to 4 digits (0-9)
restricted prefix
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CGW-T4 Installation and Programming Manual
Operation Command Default
Delete Call Barring (Toll
Restriction).
Cellular Engine Reset Interval
Define the interval, in hours,
between cellular channel resets.
Reset is always performed when
the unit is in Idle mode. Reset
affects the GSM engine only, and
does not affect any of the
parameters.
Roaming
The unit will be able to register
with another GSM operator.
(GSM only)
CLIR (Calling Line Interface
Restriction)
The CGW-T4 can be restricted to
show its SIM telephone number.
(GSM only)
*400 + XX + # (delete a specific
list number) or
*400 + # (delete the whole
restricted number list)
*450 + XX
where:
XX = number of hours between
resets (01 to 99; 00 indicates no
reset at all)
*500 + X
where:
X = 0, off
X = 1, on
*550 + X
where:
X = 0, off
X = 1, on
None
00
(reset disabled)
0
1 – Basic version.
In some types the
default is 0 –
contact your local
distributor.
Change programming password *600 + new password
where: password must be 4
digits (only digits 0-9)