Its telecom CGW-T4 User Manual

CGW-T4
Installation and Operation Guide
Release 1.02
March 2009
CGW-T4
Installation and Programming Manual
Pre-Release 1, Revision 1, September 2008 (Preliminary version)
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NOTICE
This manual describes the CGW-T4 Analog GSM/CDMA Cellular Gateway.
Additional copies of this manual may be obtained from ITS. No part of this document may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of ITS.
ITS reserves the right to modify the hardware and software described in the manual without prior notice. However, changes made to the hardware or software described does not necessarily render this publication invalid.
WARRANTY
In the event that the product proves to be defective in workmanship or materials within a period of one year from date of shipment, ITS shall repair or replace the product at its discretion. Transportation will be the responsibility of the dealer/distributor.
Under no circumstances shall ITS be liable for consequential or special damages, loss of revenue or user/dealer expenses arising out of or in connection with the use or performance of the product, whether based on contract, tort, or any other legal agreement.
The following shall void the above warranty: malfunctions resulting from fire, accident, neglect, abuse, or acts of God; use of improper electrical power; or repair of, tampering with or alteration of the product by anyone other than ITS authorized personnel.
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Table of Contents
1 Introduction ......................................................................................................................................................3
1.1 Main Features..............................................................................................4
1.2 Contents ......................................................................................................4
2 Physical Description ........................................................................................................................................ 5
3 Pre-Installation .................................................................................................................................................6
3.1 GSM Cellular Channels..............................................................................6
3.2 CDMA Cellular Channels............................................................................6
4 Installation ........................................................................................................................................................ 7
4.1 SIM Card Insertion into the Unit (GSM channels only) ............................7
4.2 CGW-T4 Installation....................................................................................8
5 LCD Status Indicators and Diagnostics .......................................................................................................9
5.1 CGW-T4 LCD Status Indicators and Diagnostics ......................................9
6 DTMF Programming ...................................................................................................................................... 11
6.1 DTMF Programming Commands .............................................................12
7 Technical Data ................................................................................................................................................15
7.1 CGW-T4 Channels for GSM Network .....................................................15
7.2 CGW-T4 Channels for CDMA Network ..................................................16
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1 Introduction
Your new CGW-T4 is an analog 4 ports GSM/CDMA Cellular Gateway, a cost reduction tool
for mobile-to-landline and landline-to-mobile calls. It connects from the trunk interface
(analog FXO) of your PBX to a GSM network (via the inserted SIM card) or to a CDMA
network (by the built-in CDMA engine), eliminating the excessive interconnection fees and
significantly cutting your telephone costs.
The Automatic Route Select table (ARS) in the PBX defines which calls will be automatically
routed via the CGW-T4 to the predefined GSM/CDMA network. In doing so, the CGW-T4
gateway reduces the company’s telephone costs.
Integrated with the PBX analog trunk interface CGW-T4 provides Reverse Polarity and Loop
disconnection signaling for to release disconnected call.
Installation of the CGW-T4 does not require special skills. Simply insert the SIM card (GSM
networks only), connect the unit to the PBX trunk interfaces, attach the antennas and power
supply, and your CGW-T4 can immediately start saving money for you. The unit has an LCD
display for each channel, which shows the GSM/CDMA operator’s name, the signal strength
and other useful call progress information.
A number of additional parameters for the CGW-T4, such as Output Audio Volume level
setting, Conversion time-out and Restricted Digits, can be programmed via DTMF separately
for each channel.
The CGW-T4 unit displayed in Figure 1.
Figure 1. CGW-T4 Devices
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1.1 Main Features
The following is a list of Main Features of the CGW-T4 GSM/CDMA gateway:
Integrated dual-band GSM module (900/1800, 850/1900 MHz) or Integrated dual-
band CDMA module (800/1900 MHz)
4 Built-in LCD’s for each cellular channel
Signal strength indicator
Cellular operator name indicator
Operational status
DTMF programming
Administrator password protection
Call Barring (Toll Restriction)
Maximum number of digits allowed to dial
Conversation Time-Out
Reverse polarity signaling support
Audio Volume control
Roaming Control (GSM only)
CLIR/CLIP (GSM only)
Supports DTMF dialing 4 Line interfaces, 2-wire (RJ-11 connectors) Plug & Play installation High voice quality Maintenance free
1.2 Contents
The contents of your CGW-T4 package are as follows:
No. Item Qty.
1. CGW-T4 device 1
2. CD with Installation and Operation Manual 1
3. Power Supply
(Input: 110VAC, 60Hz or 220VAC, 50Hz)
(Output: 9VDC, 5A)
4. SMA Cellular 2,5 dB Antenna (with cable) 4
5. RJ-11 telephone cable 4
6. Metal brackets for the 19-inch rack or wall mounting 2
7. Screws and plugs for mounting 4
1
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2 Physical Description
The physical features of the CGW-T4 are detailed in Figure 2.
Figure 2. CGW-T4 Physical Description
CGW-T4 front panel includes :
FXS analog telephone interfaces RJ-11 sockets LCD displays for each cellular channel Cellular Channel’s SMA antennas
CGW-T4 rear panel includes:
The Power supply socket
CGW-T4 side panel’s includes 2 pairs SIM card holders.
Figure 3. SIM cards holders
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3 Pre-Installation
3.1 GSM Cellular Channels
The CGW-T4 unit contains a GSM engines. It therefore needs a SIM cards from the local GSM
network providers. Its registration to the GSM operator is similar to the registration of a
mobile GSM phone.
3.2 CDMA Cellular Channels
The CGW-T4 (CDMA) contains a CDMA engine that needs to be activated via a local CDMA
network provider. You register the engine the way you would normally register a mobile
CDMA phone.
NOTE
It is recommended that you disable all call forwarding modes (in the events of busy, absence, unavailability, etc.) and Call Waiting from the GSM/CDMA operator, before installing the SIM card (GSM network), or activating the CDMA unit.
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4 Installation
4.1 SIM Card Insertion into the Unit (GSM channels only)
CAUTION
1
The physical description of the unit can be used as guideline for the following steps:
SIM card’s holders can be found on the right and left lateral surfaces (See Figure 3 ). Each SIM
card holder marked with the corresponded cellular channel’s number
Using a screwdriver, push the yellow SIM release lever, so that the SIM card tray moves
towards you.
To avoid damage to the CGW-T4 unit, disconnect the 9V adapter from the electric power outlet.
Take out the tray. You will see that the SIM card fits in the tray in one way only.
Carefully place the tray with the SIM card in the slot and slide it in with the SIM card contacts
facing down.
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4.2 CGW-T4 Installation
To install the CGW-T4 unit, perform the steps as follows:
Mount the CGW-T4 unit in the 19-inch rack or on the wall by using installation brackets
or place the unit on the horizontal surface.
Connect the antennas into the ‘Ant.’ SMA connectors on the front panel of the CGW-4
unit.
Connect the analog trunk interface of the PBX to the port sockets on the front panel of
the CGW-T4 unit.
Connect the power supply to the CGW-T4 unit. The unit will start the initialization and
registration. At the end of the process, the LCD’s will display the signal status of each cellular channel.
NOTE
Adjust the antenna location until an optimal signal level is received. The signal level indicates on the LCD display.
Figure 4. CGW-T4 Schematic Setup displays the schematic setup of the CGW-T4 unit.
Wall Power
PBX
PBX analog
Trunk interfaces
PBX
extensions
Figure 4. CGW-T4 Schematic Setup
FXS Analog
Phone
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5 LCD Status Indicators and Diagnostics
5.1 CGW-T4 LCD Status Indicators and Diagnostics
The CGW-T4 Gateway can be connected to the analog trunks interface of the PBX or directly
to the analog home phone. At power-up of the CGW-T4 unit, the information on the LCD
will provide the first diagnostics. In many cases further diagnostics is not needed. By
connecting an analog telephone with the RJ-11 connector to the appropriate port’s socket in
the unit, you are able to perform further diagnostics.
5.1.1 LCD Status Indicators
The following table shows the messages appearing on the LCD, their description and the action to be taken (if any).
LCD Message Description Action
Searching Network…
Ver:CGWT4_XX
Enter PIN code
(GSM only)
Enter PUK code
(GSM only)
Registration…
S=X %
Name operator
Searching for the mobile network.
Displays the firmware number
CGW-T4 needs the PIN code to activate the SIM card.
CGW-T4 received 3 times an incorrect PIN code.
Registration process after the mobile network has been found.
LCD shows signal level in intervals of 20% (20%, 40%, 60%, 80%, 100%).
Name of Operator (read from mobile network).
No action needed.
No action needed.
1. Connect an analog telephone to the unit and enter the code. (4-8 digits. Add a # to the code when using less than 8 digits)
2. Alternatively, insert the SIM into your mobile phone and disable the security option.
Request the PUK code from your local GSM operator and enter it into the CGW-T4.
Wait till registration phase is finished.
If 20% or No signal, move the antenna to another location with a better reception.
No action is needed.
Calling…
Connected
Disconnected
Incoming Call
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CGW-T4 dials to destination. Wait.
When called party answers. No action needed.
End of call. No action needed.
CGW-T4 gets a call from network. No action needed.
LCD Message Description Action
CGW-T4 receives incorrect
Failed
operation information from the mobile network.
Try again.
Engine Problem
No Signal
Reg. Denied
GSM/CDMA engine problem.
No Signal or Signal low (less than 20%).
Registration denied and/or SIM card is not readable.
Power off and on the unit. If error is repeated, the unit is faulty.
1. Check your antenna connection.
2. Move your antenna to a location with a better reception.
3. Check with your GSM operator.
Replace the SIM card. Contact your GSM operator.
Insert SIM Card
No SIM card inserted. Insert SIM card.
(GSM only)
5.1.2 CGW-T4 Diagnostics
Perform the diagnostic procedure as follows:
Connect an analog telephone directly to the required port socket (RJ-11) on the unit front
panel.
Pick up the handset and listen to the dial tone:
A continuous dial tone indicates that the unit is working correctly and ready for
programming.
A busy dial tone indicates that there is a fault. Check the appropriate LCD display for a
message.
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6 DTMF Programming
The CGW-T4 Gateway can be programmed via DTMF commands.
NOTE
To program the cellular channel perform the steps as follows:
Each Analog-Cellular channel required the separate programming procedure.
If the unit is connected to the PBX, remove the cable from the appropriate RJ-11 port
socket on the unit front panel.
Connect an analog telephone directly to the required RJ-11 port . (1,2,3 or 4) Pick up the handset, hear the dialtone and Dial *900 then enter the password (1234
by default).
Use the commands in the following table for programming.
NOTE
The CGW-T4 cellular channel will not answer incoming calls when programming mode is active.
Exit from the programming mode by *900 (Recommended) or hanging up the telephone.
If you do not enter digits for 45 seconds, the channel will automatically exit the programming mode.
When entering an incorrect command, you will hear a beep.
When entering a correct command, you will hear two beeps.
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6.1 DTMF Programming Commands
Operation Command Default
Enter the Programming mode *900 + XXXX
where:
XXXX = Password (1234 default)
Exit the Programming mode *900
Maximum number of digits to be dialed by the CGW-T4 Note: Less than XX digits – there will be a time-out of 3 seconds (default), before the dialing starts. Exactly XX digits – the number will be dialed directly. More than XX digits – the number will be cut off after XX has been reached.
Time-out value in seconds. This defines how much time the unit waits before dialing the number shorter than the maximum number of digits defined with *300).
*300 + XX where: XX = 05-20 (digits)
*310 + X where: X = 2 - 9
1234
11 (Tip: set the default to country’s max. telephone number length.)
3 (sec.)
Reverse Polarity
The unit may be set up to send a “reverse polarity” command to the PBX, in case a “call answer” is detected. This parameter is useful if call accounting software is active.
Output Volume Control *330 + X
CGW-T4 Telephone Number Enter the SIM telephone number
to be displayed on the LCD during power-up of the unit.
(GSM only)
*320 + X where: X = 0 – 2 0 = No reverse polarity 1 = Reverse polarity only on Outgoing calls 2 = Reverse polarity for Incoming and Outgoing Calls
where: X = 0 – 7 (CDMA)
X = 0 – 9 (GSM)
*350 + Number + # where: Number = SIM Telephone number (up to 15 digits)
2
5
None
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Operation Command Default
DTMF support option (CDMA only)
Verification of the Telephone Number
Display the SIM telephone number on the LCD for 5 seconds when in programming mode.
(GSM only)
Conversation Time-Out
The telephone conversation will be automatically terminated after this time-out.
End Dialing Digit
Define "#" as the digit that indicates the end of a dialed number, causing the unit to immediately start dialing.
*350 + X, where: X = 1 enabled; X = 0 disabled
*360
*390 + XX
00 (unlimited) where: XX = number of minutes 00 = unlimited
*370 + X
1 where: X = 0 End dialing digit disabled X = 1 End dialing digit enabled ("#" indicates end of number)
(GSM only)
Pulse drop (Loop Disconnect)
Activate the pulse drop feature by defining time for loop disconnect for conversation end state signaling to PBX.
Call barring (number of restricted numbers reduced to 8).
*380 + XX where: XX = time in tenth of seconds. For example:
X = 10=1000 milliseconds = 1 second
X = 01 = 100 milliseconds
Legal values: 00-99
Note: If this feature is activated together with reverse polarity (*320) 'Pulse drop' occurs after polarity is reversed.
*400 + XX + YYYY + # where: XX = 01 to 08 (list number of restricted numbers)
00
(Feature disabled)
None
YYYY – up to 4 digits (0-9) restricted prefix
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Operation Command Default
Delete Call Barring (Toll Restriction).
Cellular Engine Reset Interval
Define the interval, in hours, between cellular channel resets. Reset is always performed when the unit is in Idle mode. Reset affects the GSM engine only, and does not affect any of the parameters.
Roaming
The unit will be able to register with another GSM operator.
(GSM only)
CLIR (Calling Line Interface Restriction)
The CGW-T4 can be restricted to show its SIM telephone number.
(GSM only)
*400 + XX + # (delete a specific list number) or *400 + # (delete the whole restricted number list)
*450 + XX where: XX = number of hours between resets (01 to 99; 00 indicates no reset at all)
*500 + X where: X = 0, off X = 1, on
*550 + X where: X = 0, off X = 1, on
None
00
(reset disabled)
0
1 – Basic version.
In some types the default is 0 – contact your local distributor.
Change programming password *600 + new password
where: password must be 4 digits (only digits 0-9)
Reset the unit and set to default
*151
values
1234
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7 Technical Data
7.1 CGW-T4 Channels for GSM Network
Model CGW-T4 GSM Gateway
GSM Network Type GSM Phase II
GSM Module Integrated dual-band (900/1800, 850/1900 MHz)
SIM card Plug-in, 3V, small
Transmission Power Max. 2W / 900MHz Max. 2W / 850MHz
Max. 1W / 1800MHz Max. 1W / 1900MHz
Receiver sensitivity -104 dBm
Connectors
Off-hook AC impedance
On-hook line voltage
Off-hook line current
Off-hook loop resistance threshold
Dial tone frequency 400Hz
Ringing voltage 48Vrms, 25Hz
Supported dialing type
Antenna
RJ-11 (Trunk) – to analog trunk interface of PBX Power Supply SMA female - Antenna
600 Ώ
48 VDC
Maximum 25 mA
800 •
DTMF
50 Ώ Impedance, connected via SMA connector frequency 800 - 2000MHz
Antenna cable length
Power supply Input: 110VAC, 60Hz
Temperature range 0˚C-45˚C
Maximum relative humidity
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3m
9.8ft
220VAC, 50Hz Output: 9VDC, 5A
32˚F-113˚F
95%
Dimensions L x W x H 433 x 174 x 64 mm / 17,0 x 6,85 x 2,51 inch
Weight 2,8 kg
7.2 CGW-T4 Channels for CDMA Network
Model CGW-T4 CDMA Channel
CDMA Network Type
CDMA Module Integrated dual-band Tri-Mode (CDMA 1X 800/1900MHz, AMPS
Transmission Power Max 800MHz = 1/4W
Receiver sensitivity Digital <-104 dBm
Connections
Off-hook AC impedance
On-hook line voltage
Off-hook line current
CDMA, CDMA 1X
800MHz)
Analog <-116 dBm
To analog trunk interface of PBX – RJ-11 (Trunk) (operational
mode)
To analog telephone – RJ-11 (Trunk)
(programming mode)
Power Supply Antenna
600 Ώ
48VDC
Maximum 25mA
Off-hook loop resistance threshold
Dial tone frequency 400Hz
Ringing voltage 48Vrms, 25Hz
Supported dialing type
Antenna
Antenna cable length
Temperature range 0˚C-45˚C
Maximum relative humidity
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800 Ώ
DTMF
50 Ώ Impedance, connected via SMA connector frequency 800/1800/1900MHz
2m
32˚F-113˚F
95%
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