CGW-D
June 2008
Installation and
Operation Guide
Version 2 Release 4
Warranty
In the event this product proves to be defective in workmanship or materials within
a period of one year from date of shipment, ITS will repair or replace the product at
its discretion. Transportation will be the responsibility of the dealer/distributor.
Under no circumstances shall ITS be liable for consequential or special damages,
loss of revenue or user/dealer expenses arising out of or in connection with the use
or performance of the product, whether based on contract, tort, or any other legal
agreement.
The following shall void the above warranty: malfunctions resulting from fire,
accident, neglect, abuse, or acts of God; use of improper electrical power; or repair
of, tampering with or alteration of the product by anyone other than ITS authorized
personnel.
Table of Contents
Chapter 1: Introduction
1.1 Overview.....................................................................................................................................1-1
1.2 Purpose and Use ........................................................................................................................1-1
1.3 What’s in the Box?......................................................................................................................1-1
1.4 Physical Description....................................................................................................................1-2
1.5 Getting Started............................................................................................................................1-3
Chapter 2: Software Installation
2.1 Overview.....................................................................................................................................2-1
2.2 Installation Procedure.................................................................................................................2-1
2.3 USB Driver Installation................................................................................................................2-4
2.3.1 USB Serial Driver Installation........................................................................................ 2-4
CGW-D
Chapter 3: User Interface
3.1 Overview.....................................................................................................................................3-1
3.2 Main Screen Structure................................................................................................................3-1
3.2.1 Application Menus......................................................................................................... 3-1
3.2.1.1 File Menu.....................................................................................................3-1
3.2.1.2 Communication Menu .................................................................................3-2
3.2.1.3 Tools Menu..................................................................................................3-4
3.2.1.4 Help Menu...................................................................................................3-5
3.2.2 Window Tabs................................................................................................................. 3-6
3.2.2.1 Dialing Parameters Tab.............................................................................. 3-6
3.2.2.2 System Parameters Tab............................................................................. 3-9
3.2.2.3 Tones Parameters Tab............................................................................. 3-11
3.2.2.4 Call Back/Call Through Tab ..................................................................... 3-13
3.2.3 DTMF Programming....................................................................................................3-16
Chapter 4: Programming Guide
4.1 Overview.....................................................................................................................................4-1
4.2 CGW-D Start-Up and Idle Modes ...............................................................................................4-1
4.3 PC Programming Mode ..............................................................................................................4-2
4.4 Defining Permitted Cellular Prefixes (Home Use).......................................................................4-2
4.5 Diverting an Incoming PSTN Call to a Cellular Number.............................................................4-4
4.6 Corporate PBX Trunk Usage......................................................................................................4-5
4.7 Call Back/Call Through Database Maintenance.........................................................................4-5
4.8 Corporate Usage as Cellular Gateway Connected to PBX Extension........................................4-7
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Installation and Operation Guide
List of Figures
1-1 CGW-D Controls and Connectors...................................................................................................1-2
1-2 SIM Insertion Port............................................................................................................................1-2
1-3 Home Configuration ........................................................................................................................1-4
1-4 Office Trunk Configuration ..............................................................................................................1-4
1-5 Office Trunk Gateway Configuration...............................................................................................1-5
2-1 CGW-D Install Window....................................................................................................................2-1
2-2 Install Shield Wizard Window – Destination Folder.........................................................................2-2
2-3 Install Shield Wizard Window – Select Program Folder..................................................................2-2
2-4 Install Shield Wizard Window – Installtion Complete......................................................................2-3
2-5 CGW-D Icon....................................................................................................................................2-3
2-6 CGW-D Activation Thorugh Start Menu..........................................................................................2-3
2-7 Found New Hardware Window........................................................................................................2-4
2-8 Found New Hardware Wizard – Window 1.....................................................................................2-5
2-9 Found New Hardware Wizard – Window 2.....................................................................................2-5
2-10 Found New Hardware Wizard – Window 3.....................................................................................2-6
2-11 Browser Window .............................................................................................................................2-6
2-12 Found New Hardware Wizard – Window 4.....................................................................................2-7
2-13 Found New Hardware Wizard – Window 5.....................................................................................2-7
2-14 Found New Hardware Wizard – Window 6.....................................................................................2-8
2-15 Found New Hardware Window........................................................................................................2-8
2-16 Found New Hardware Wizard – Window 7.....................................................................................2-8
2-17 Found New Hardware Wizard – Window 8.....................................................................................2-9
2-18 Found New Hardware Wizard – Window 9.....................................................................................2-9
2-19 Browser Window ...........................................................................................................................2-10
2-20 Found New Hardware Wizard – Window 10................................................................................. 2-10
2-21 Found New Hardware Wizard – Window 11................................................................................. 2-11
2-22 Computer Management Window...................................................................................................2-11
2-23 USB to COM Port Selection Window............................................................................................2-12
3-1 File Menu.........................................................................................................................................3-1
3-2 Print Preview Window .....................................................................................................................3-2
3-3 Communication Menu .....................................................................................................................3-2
3-4 Read Parameters Window ..............................................................................................................3-3
ii
CGW-D
List of Figures (Continued)
3-5 Send Parameters Window .............................................................................................................. 3-3
3-6 Communication Setting Window..................................................................................................... 3-3
3-7 Change Password Window............................................................................................................. 3-4
3-8 Tools Menu ..................................................................................................................................... 3-4
3-9 Read CDR Window......................................................................................................................... 3-4
3-10 Clear CDR Warning ........................................................................................................................ 3-5
3-11 Help Menu....................................................................................................................................... 3-5
3-12 About Window................................................................................................................................. 3-5
3-13 Dialing Parameters Tab .................................................................................................................. 3-6
3-14 Add Prefix Window..........................................................................................................................3-6
3-15 Edit Prefix Window.......................................................................................................................... 3-7
3-16 System Parameters Tab ................................................................................................................. 3-9
3-17 Tones Parameters Tab ................................................................................................................. 3-11
3-18 Create User Window..................................................................................................................... 3-13
3-19 Edit User Window.......................................................................................................................... 3-13
3-20 Prefix Restriction Numbers Window .............................................................................................3-14
3-21 Call Manipulation Window............................................................................................................. 3-14
4-1 Start-Up Mode.................................................................................................................................4-1
4-2 Idle Mode ........................................................................................................................................ 4-1
4-3 Programming Mode......................................................................................................................... 4-2
4-4 Defining Permitted Cellular Prefixes............................................................................................... 4-2
4-5 Message Before Dialing.................................................................................................................. 4-3
4-6 Dialed Cellular Number................................................................................................................... 4-3
4-7 Call in Progress With Permitted Prefix............................................................................................4-3
4-8 Call Routed to PSTN.......................................................................................................................4-3
4-9 Call Forward to Cellular Number..................................................................................................... 4-4
4-10 Message Before Dialing.................................................................................................................. 4-4
4-11 Creating a New User.......................................................................................................................4-6
4-12 Call Back Message .........................................................................................................................4-6
4-13 Call Through Message.................................................................................................................... 4-7
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Installation and Operation Guide
iv
CGW-D
1.1 Overview
This chapter provides a general introduction to the CGW-D, including its purpose and use, and
details the contents of the supplied package.
1.2 Purpose and Use
The CGW-D is a cost-effective cellular gateway, call back system and call diverter for both private
and corporate use. It supports extension and PSTN line interface (FXO – Foreign Exchange Office),
and home phone and PBX trunk service (FXS – Foreign Exchange Station).
1.3 What’s in the Box?
When opening the supplied package, please check its content. If the content does not match the
following list, please contact your dealer. The box should contain the following items:
Part Quantity
CGW-D device 1
Chapter 1: Introduction
1.
Power supply (type varies according to the configuration in each
country)
2.5 dB antenna 1
Installation CD 1
USB cable 1
RJ11-RJ11 cable 1
Wall installation drill template 1
Screws and dowels for wall installation 2x2
1
1-1
Installation and Operation Guide
1.4 Physical Description
The front panel controls and connectors of the CGW-D device are displayed in Figure 1-1. The SIM
insertion port on the bottom panel is displayed in Figure
Antenna Connec tor
L CD Display
US B Connector
1-2.
FXO/PSTN Connect or
FXS/Phone Connector
Pow er Con nect or
Figure 1-1. CGW-D Controls and Connectors
Figure 1-2. SIM Insertion Port
1-2
1.5 Getting Started
Getting started with the CGW-D comprises of the following steps:
Preparation to operation:
Connect the device to 9 VDC power using the supplied adaptor.
Install the supplied GUI software on a PC (refer to Chapter 2 for instructions).
Install USB drivers (refer to Chapter 2 for instructions).
Connect the device to PC via the USB interface.
Program the device as required.
Device installation:
Connect the antenna to the antenna connector.
Insert a SIM card into the port.
CGW-D
Connect the device in one of the following configurations, according to its purpose:
Private use at home (Figure
Office trunk use (Figure
Office trunk gateway (Figure
1-3).
1-4).
1-5).
Make sure not to connect the PSTN line to the phone (FXS) socket! This connection
may harm your FXS interface hardware.
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Installation and Operation Guide
Figure 1-3. Home Configuration
The home analog phone places a call. If the destination subscriber is a cellular one, the call is
forwarded by the CGW-D to the cellular network. Otherwise, the call is forwarded to the PSTN.
Incoming calls from a cellular network are forwarded to an analog telephone.
Figure 1-4. Office Trunk Configuration
The same operation as above, but in this case the call is initiated by a PBX analog trunk. The call is
forwarded by the CGW-D either to the cellular network or to the PSTN.
1-4
CGW-D
Incoming cellular calls can be forwarded to the PBX trunk or to the PSTN (and paid by the
organization, rather than by the cellular caller). The last operation is called "public call thru" or DISA
(Direct Inward System Access).
Figure 1-5. Office Trunk Gateway Configuration
This configuration is mainly used for Callback and Call-thru applications from external cellular users.
A Callback remote cellular user can call the PBX, and (if authorized) the call is disconnected and
reversed. The CGW-D calls back the remote user and sends a dial tone. The remote user becomes
now a local PBX member, and can (if authorized):
Call any internal PBX station.
Call any PSTN external number.
This application is primarily used by company employees situated out of the country.
A Call-thru remote cellular user calls the PBX and (if authorized) is forwarded to the PSTN. The user
pays for the local cellular call and the company pays for the PSTN extended call.
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Installation and Operation Guide
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CGW-D
Chapter 2: Software Installation
2.1 Overview
This chapter provides step-by-step instructions for installation of the CGW-D GUI application
software and the USB driver.
2.2 Installation Procedure
To install the software perform the step as follows:
a. Insert the supplied CD into the drive.
b. Open the folder from the drive (Figure
window opens (Figure
area. If required, click Browse and specify another folder.
2-2). The recommended destination folder appears in Destination Folder
2.
2-1) and double-click the Setup icon ( ). The installation
Figure 2-1. CGW-D Install Window
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Installation and Operation Guide
Figure 2-2. Install Shield Wizard Window – Destination Folder
c. Click Next to continue. The next installation window opens (Figure
2-3). The recommended
name for the program folder appears in the Program Folders field. If required, type another
name in this field. The program files will be saved in the folder that you specify.
Figure 2-3. Install Shield Wizard Window – Select Program Folder
2-2
CGW-D
d. Click Next to continue. A window displaying that installation is complete appears (Figure
Figure 2-4. Install Shield Wizard Window – Installtion Complete
e. Click Finish. The installation window closes. An icon appears on your desktop (Figure
2-5).
2-4).
Figure 2-5. CGW-D Icon
f. Activate the CGW-D application by either double-clicking the icon or through the Start menu
(Figure
2-6).
Figure 2-6. CGW-D Activation Thorugh Start Menu
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Installation and Operation Guide
2.3 USB Driver Installation
The USB installation driver software is included on the supplied CD. Please note, that you must
select a driver that corresponds to the operation system installed on your PC. If an update is
required, you can find the drivers you need on the following web page:
http://www.ftdichip.com/Drivers/VCP.htm
When the device is connected via a USB cable to the PC and it is in programming
mode, the CGW-D will not receive any incoming calls and will not make any outgoing
calls. In case of an incoming call the caller will get a No Answer ring back tone.
There are two stages of USB driver installation:
2.3.1 USB Serial Driver Installation
To install a serial driver, perform the steps as follows:
a. Power the device using the 9V DC external power supply.
b. Plug a USB cable into the device and the PC USB port. Found New Hardware window appears
(Figure
2-7).
.
Figure 2-7. Found New Hardware Window
This window should appear automatically when the new hard ware is detected.
If it is not detected automatically, perform the steps as follows:
a. Right-click My Computer icon and select Manage from pop-up menu. Computer Management
window appears.
b. Click the Device Manager branch. The device management tree appears on the right.
c. Right-click Universal Serial Bus controllers and select Scan for hardware changes from pop-
up menu. After a few seconds Found New Hardware Wizard window appears (Figure
2-8).
2-4
CGW-D
Figure 2-8. Found New Hardware Wizard – Window 1
d. Click Next. The next wizard window appears (Figure
Figure 2-9. Found New Hardware Wizard – Window 2
2-9).
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Installation and Operation Guide
e. Click the Search for a suitable driver for my device (recommended) radio button and click
Next. The next wizard window appears (Figure 2-10).
Figure 2-10. Found New Hardware Wizard – Window 3
f. Select the Specify a location check-box and click Next. A standard Windows browser opens
(Figure
2-11).
Figure 2-11. Browser Window
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CGW-D
g. Select the USB driver’s files location on the supplied CD and the operation system installed on
the PC, and click Open. The next wizard window appears (Figure
Figure 2-12. Found New Hardware Wizard – Window 4
h. Click Next. An installation procedure is performed (Figure
2-12).
2-13).
Figure 2-13. Found New Hardware Wizard – Window 5
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Installation and Operation Guide
i. Click Next. A new window informs that USB-COM serial converter installation is completing.
Figure 2-14. Found New Hardware Wizard – Window 6
j. Click Finish to finish USB-COM port converter installation and start the USB port installation.
Found New Hardware window appears (Figure
Hardware Wizard window appears (Figure
2-16).
2-15) and after a few seconds Found New
Figure 2-15. Found New Hardware Window
Figure 2-16. Found New Hardware Wizard – Window 7
2-8
CGW-D
k. Click Next. The next wizard window appears (Figure
2-17).
Figure 2-17. Found New Hardware Wizard – Window 8
l. Click the Search for a suitable driver for my device (recommended) radio button and click
Next. The next wizard window appears (Figure
Figure 2-18. Found New Hardware Wizard – Window 9
2-18).
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Installation and Operation Guide
m. Select the Specify a location check-box and click Next. A standard Windows browser opens
(Figure
2-19).
Figure 2-19. Browser Window
n. Select the USB driver’s files location on the supplied CD and the operation system installed on
the PC, and click Open. The next wizard window appears (Figure
2-20).
Figure 2-20. Found New Hardware Wizard – Window 10
2-10
CGW-D
o. Click Next. A new window informs that USB-COM serial port installation is completing
(Figure
2-21).
Figure 2-21. Found New Hardware Wizard – Window 11
p. Click Finish to finalize the installation process.
To test the connection between PC and Device perform the steps as follows:
a. Run the VMS software from the supplied CD.
b. From the main menu select CommunicationÆRead Configuration and click OK. VMS starts
reading the configuration from the Device system through the USB interface. If the VMS
application does not find USB port automatically, you can resolve it as follows:
Right-click My Computer icon and select Manage from pop-up menu. Computer
Management window appears (Figure
2-22).
Click the Device Manager branch. The device ma nagement tree appears on the right.
Figure 2-22. Computer Management Window
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Installation and Operation Guide
Find the installed USB Serial Port and the corresponding PC COM port.
On the VMS application main menu select CommunicationÆCom Port. USB To COM
Port Selection window appears (Figure
2-23).
Figure 2-23. USB to COM Port Selection Window
Set the COM port as required.
Try to activate the Read Parameters function again.
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CGW-D
Chapter 3: User Interface
3.1 Overview
This chapter displays all the system windows and details the function of all controls and fields.
3.2 Main Screen Structure
The CGW-D application is based on a tabbed pane that contains four menus (see Paragraph 3.2.1) and
four tabs (see Paragraph
3.2.1 Application Menus
The CGW-D application has the following menus:
File menu (see Paragraph 3.2.1.1).
Communication menu (see Paragraph 3.2.1.2).
Tools menu (see Paragraph 3.2.1.3).
3.2.2).
3.
Help menu (see Paragraph 3.2.1.4).
3.2.1.1 File Menu
The File menu (Figure 3-1) serves for standard operations as customary in most Windows-based
applications.
Figure 3-1. File Menu
3-1
Installation and Operation Guide
Item Function
New Creates a new file (.cgwd format)
Open Opens an existing file
Save Saves file in a specified location
Save As… Saves existing file under another name or location
Print Configuration Parameters Enables to select parameters for printing by group
Print Opens a standard Windows print dialog
Print Preview
Print Setup Opens a standard Windows print setup dialog
Exit Exits the application
Figure 3-2. Print Preview Window
3.2.1.2 Communication Menu
The Communication menu (Figure 3-1) serves for performing operations related to device
communication and to change the user password.
Displays a preview of the printed parameters (Figure 3-2)
Figure 3-3. Communication Menu
3-2
Item Function
CGW-D
Read Configuration
Send Configuration
USB ComPort Selection
Password
Opens the Read Parameters window (Figure 3-4)
Opens the Send Parameters window (Figure 3-5)
Opens the Communication Setting window (Figure 3-6)
Opens the Change Password window (Figure 3-7)
Figure 3-4. Read Parameters Window
Figure 3-5. Send Parameters Window
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Installation and Operation Guide
Figure 3-6. Communication Setting Window
3.2.1.3 Tools Menu
The Tools menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion,
device reset and software upgrade.
Item Function
Read CDR
Figure 3-7. Change Password Window
Figure 3-8. Tools Menu
Opens the Read CDR window (Figure 3-9)
3-4
CGW-D
Clear CDR
Opens a warning message and enables to clear CDRs (Figure 3-10)
Reset back to Factory default Resets the unit to factory default (restricted for administrators)
Software Upgrade Enables to install an upgraded software version (restricted for
administrators)
Figure 3-9. Read CDR Window
The CDR list is based on FIFO functionality, thus the first call registered is the
first call to be overwritten. In order to prevent lose of call information, the
data should downloaded periodically.
3.2.1.4 Help Menu
The Help menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion,
device reset and software upgrade.
Figure 3-10. Clear CDR Warning
3-5
Installation and Operation Guide
Item Function
Help topics Opens an online help file
Figure 3-11. Help Menu
About CGW-D…
Displays the software version (Figure 3-12)
Figure 3-12. About Window
3-6
3.2.2 Window Tabs
The operation window comprises the following tabs:
Dialing Parameters tab (see Paragraph 3.2.2.1).
System Parameters tab (see Paragraph 3.2.1.2).
Tones Parameters tab (see Paragraph 0).
Call Back/Call Through tab (see Paragraph 0).
Dialing Parameters tab opens by default when the application is activated.
3.2.2.1 Dialing Parameters Tab
The Dialing Parameters tab (Figure 3-13) contains the options for dialing parameters configuration.
CGW-D
Figure 3-13. Dialing Parameters Tab
Item Function Default Range/Op
tion
List of Permitted
Cellular Gateway
This field is designated to contain the permitted
frequencies entered by the user (“white list”).
Empty Max. 30 X
8 digits
Prefixes
ADD
EDIT
Opens Add Prefix window (Figure 3-14).
Opens Edit Prefix window (Figure 3-15).
Displays
selected
prefix
DELETE Deletes the selected prefixes from the list.
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Installation and Operation Guide
Figure 3-14. Add Prefix Window
Figure 3-15. Edit Prefix Window
Item Function Default Range/
Max. number of
digits to be dialed
Specifies the maximum number of digits
comprising a number.
First digit timeout Specifies the timeout value in seconds for dialing
the first digit of the number.
Inter digit timeout Specifies the timeout value in seconds for dialing
the all number digits except the first digit.
Hook flash time Specifies the required time (in milliseconds) to put
a call on hold to enable its routing to the
destination number.
End Dialing Digit
Allow end dialing
digit
This checkbox enables the end dialing digit
feature – a DTMF symbol used to indicate the end
of destination number dialing.
End Dialing Digit This combo-box enables to define a digit/symbol
as an end dialing digit.
Option
10
10
3
300
Deselected
Disabled 0..9, *, #
3-8
CGW-D
Item Function Default Range/
Option
Call Forward
Call Forward
Disabled
No Answer Call
Forward
Defines that incoming calls from the FXO side will
not be forwarded.
Defines that if an incoming call from the FXO side
is not answered, it will be forwarded to the
number specified in the field below.
NA Call Forward
Destination
Active only if the above radio button is selected.
Contains the number to which the call will be
forwarded.
No Answer
Forwarding Time
Active only if the above radio button is selected.
Specifies the time in seconds after which the
unanswered call from the FXO side is forwarded.
Free Call Forward Enables to forward calls from the FXO side to a
cellular extension (corresponds to the Maximum
Number of Digits to be Dialed parameter).
Local Area Numbering
Enable Local Area
Enables to add a local area prefix for the land
Selected
Deselected
Disabled
20, disabled
Deselected
Deselected
Numbering
dialed number. If the PSTN line is disconnected,
the gateway will add a local area prefix
automatically to the dialed local area number.
Local Area Code Contains the local area code (prefix). Disabled 4 digits
max.
Number of digits
in local number
Defines the number of digits in the land number
so that the system could identify whether it is
7
required to add a local area code when the
number is dialed via a cellular network.
New Call Key Enables to define a key that will start a new call. ###
APPLY Applies all changes.
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Installation and Operation Guide
3.2.2.2 System Parameters Tab
The System Parameters tab (Figure 3-16) contains the options for systems parameters configuration.
Figure 3-16. System Parameters Tab
Item Function Default Range/
Option
Cellular Channel Setting
Cellular Engine
Reset Interval
Enables to set the interval in hours for cellular
engine reset.
23 00-24
(00 = no
reset)
Roaming Enables to activate the roaming service Selected
CLIR Calling Line Identification Restriction. Prevents
Selected
transmission of calling SIM card’s number (for
outgoing calls).
Network Lock Enables to set the number of an operator with
which the system will work.
HOME 7 digits,
0..9
If field displays HOME or 0000000, the system
will first try to register with its home network,
and will connect to the strongest available
network if there is no signal and Roaming is
enabled.
If network operator details are set as a permanent
factory setting, this field is disabled.
3-10
CGW-D
Item Function Default Range/
Option
PIN Code Enables to restrict changes to gateway by means
of a PIN code. For initial installation, the PIN code
requests on the SIM must be disabled using any
GSM cellular phone. Three incorrect attempts of
PIN code entry will lock the Channel Settings
fields, and the PUK code must be obtained from
the network operator to unlock the SIM. After
this, you must still enter the correct PIN code.
PIN code can be up to 8 digits. When entering the
PIN code, one should dial "439 PIN code #". If the
# won't be dialed the CGW-D will not
acknowledge the PIN code
Radio Frequency Support
Auto Selection Enables the gateway to select automatically any
radio frequency from the list of supported
frequencies during registration process.
850 MHz Sets the gateway to use only 850 MHz frequency
Empty 4 digits,
0..9
Selected
Deselected
during registration process.
900 MHz Sets the gateway to use only 900 MHz frequency
during registration process.
1800 MHz Sets the gateway to use only 1800 MHz
frequency during registration process.
1900 MHz Sets the gateway to use only 1900 MHz
frequency during registration process.
Audio
Output Volume
Enables to set the reception volume level. 5 1-9
Conversation
Timeout (in
minutes)
Enables to set the conversation time limit in
minutes for outgoing cellular calls.
Disconnection – Reverse Polarity
Disabled Gateway does not send reverse polarity to the FXS
side when a call disconnection was received from
the cellular network.
Deselected
Deselected
Deselected
00 00-99
(00 = no
limit)
Deselected Disabled
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Installation and Operation Guide
Item Function Default Range/
Option
Outgoing Calls Gateway sends reverse polarity to the FXS side
when a call disconnection was received from the
cellular network during outgoing calls only.
All Calls Gateway sends reverse polarity to the FXS side
when a call disconnection was received from the
cellular network during all calls.
Disconnection – Pulse Drop
Enabled Activates pulse drop (loop current disconnection)
service and enables the Loop Disconnect Time
field.
Loop Disconnect
Time
Contains a value in msec for pulse interval that
informs the PBX of call disconnection.
Date & Time Displays current date and time
APPLY Applies all changes.
3.2.2.3 Tones Parameters Tab
Deselected Outgoing
Calls
Selected All Calls
Selected
100 100-1900
msec
The Tones Parameters tab (Figure 3-17) contains the options for tone parameters configuration.
Figure 3-17. Tones Parameters Tab
3-12
CGW-D
Item Function Default Range/
Option
DTMF Settings
DTMF Sensitivity Contains a value of the DTMF sensitivity level of
the gateway, which can be dialed from the PSTN.
Applicable to PBX and cellular networks.
DTMF Amplitude Contains a value of the amplitude of DTMF tones,
which are dialed by gateway to PSTN or PBX
directory.
DTMF Off Time Contains a value of the off-time cadence of DTMF
tones (in msec.), which will be dialed by gateway.
DTMF On Time Contains a value of the on-time cadence of DTMF
tones (in msec.), which will be dialed by gateway.
Call Waiting Tone Enables a tone indicating that another call is
pending. During a cellular call, a new cellular call
will be indicated by the call waiting tone, whereas
a new PSTN call will be rejected.
Gateway Dial
Tone
Enables the gateway to generate a dial tone for
outgoing gateway calls as well as to the home
phone, PBX trunk or PBX extension directions for
5 1-9
5 1-9
200
100
Selected
Selected
future dialing.
CPT Settings
Busy 1 Off Time Contains a value in msec for off-time of type-1
busy tone cadence.
Busy 1 On Time Contains a value in msec for on-time of type-1
busy tone cadence.
Busy 2 Off Time Contains a value in msec for off-time of type-2
busy tone cadence.
Busy 2 On Time Contains a value in msec for on-time of type-2
busy tone cadence.
Busy Detection
Timer
Tone Detection
Timer
Contains a value in sec for gateway to detect a
busy tone and disconnect call.
Contains a value in sec for gateway to detect a
continuous tone signal.
500
500
240
240
6
6
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Installation and Operation Guide
Item Function Default Range/
Option
Silence Detection
Timer
Contains a value in sec for gateway to detect
silence and disconnect call.
APPLY Applies all changes.
3.2.2.4 Call Back/Call Through Tab
The Call Back/Call Through tab contains the options for call back and call through configuration.
Item Function
Users List
NEW
EDIT
DELETE Deletes a selected entry from the Users List.
RESTRICTIONS
MANIPULATIONS
This button opens the Create User window (Figure 3-18).
This button opens the Edit User window (Figure 3-19).
Opens the Prefix Restriction Numbers window (Figure 3-20).
Opens the Call Manipulation window (Figure 3-21).
99
Figure 3-18. Create User Window
3-14
CGW-D
Figure 3-19. Edit User Window
Figure 3-20. Prefix Restriction Numbers Window
3-15
Installation and Operation Guide
Figure 3-21. Call Manipulation Window
The Call Manipulation window includes up to 10 different Cellular numbers
strings with a maximum of 5 digits each. For each entry there is a rule to
make changes in the detected CLI number. When the system detects an
incoming call from the Callback/Call Through database user, the CGW-D calls
back to the number, which is changed according to the rule from the Call
Manipulation window.
Item Function Default Range/
Option
Public Call Through
Allow Public Call
Through
Enables to provide a dial tone to any incoming
cellular caller, which can make calls subject to the
Deselected
restrictions set in Prefix Restriction Numbers
window and Max. Digits to Dial parameter.
Max. Digits to Dial Contains a value that limits the number of digits
Inactive
that a cellular caller can dial. Active only when
Allow Public Call Through checkbox is selected.
Enable Restriction
Table
Applies the settings defined in the restrictions
table.
3-16
CGW-D
Subscriber’s Timer
Reset Day in
Month
Call Back/Through
First Digit Timeout
Operation
Contains a value that defines the day of the
month in which the subscriber’s timer will be
reset.
Enables to select the action that gateway will
perform if the caller starts dialing after the First
digit timeout parameter defined in the Dialing
Parameters window has elapsed.
When this occurs, the gateway will either
disconnect the call or forward it to the FXS
direction.
Call Divert
Number
Enables to divert the call to an alternate cellular
gateway. A number in the field enables this
feature; an empty field disables this feature.
APPLY Applies all changes.
3.2.3 DTMF Programming
1 1-28
Disconnect Disconnect
FW to
Phone
Empty
The CGW- D device can be programmed using DTMF commands. To program the unit, perform the
steps as follows:
1. If the unit is connected to a PBX, remove the cable from the FXO connector on the unit front
panel.
2. Connect an analog telephone directly to the FXO connector.
3. Dial *900 and enter the password (1234 by default).
4. Use the commands in the following table for programming.
When DTMF programming changes are made, the device will perform an automatic
reset for the changes to take effect.
Exit from the programming mode by *900 or hanging up the telephone.
If you do not enter digits for 45 seconds, the unit will automatically exit the
programming mode.
When entering a correct command, you will hear two beeps; when entering an
incorrect command, you will hear long a beep.
3-17
Installation and Operation Guide
Operation Command Default
Enter the programming mode *900 +XXXX
where:
XXXX=Password
Exit the programming mode *900
Maximum number of digits to be dialed.
Less than XX: 3-second timeout, before dialing
starts.
*300 + XX
where:
XX = 01-32 (digits)
Exactly XX digits dialed: Number dialed directly.
More than XX digits dialed: Number will be cut
off after reaching XX.
Reverse polarity. The CGW-D can be
programmed to send a “reverse polarity”
command to the PBX, when a “call answer” is
detected. This parameter is useful if call
accounting software is active.
*320 + X
where:
X = 0 – 2 (3 in 4_14 Partner)
0 = No reverse polarity
1 = Reverse polarity only on outgoing
calls
2 = Reverse polarity for incoming and
1234
10 towards PBX.
(Tip: set the
default to
country’s max.
telephone
number length).
2
outgoing calls
Output volume control *330 + X where:
X = 1-9 (9 is highest)
End dialing digit definition *334 + X
where X – DTMF digit 0-9,*,#
Hook Flash time in msec with option to set
*370 + XXX 300 ms
040-980 in 20 msec steps.
Pulse drop (Loop disconnect) duration.
The length of the loop current disconnection to
indicate to the FXS direction about the
conversation end.
Conversation timeout. The telephone
conversation will be automatically terminated
after this timeout.
*380 + XX
where:
XX = number of 1/10sec
XX = 01-19
*390 + XX
where:
XX = time out in [minutes]01-99
00 = unlimited
First digit dialing timeout. During this time
*391 + XX,
5
None
08 = 800 msec
00 (unlimited)
10
interval the gateway waits for the first dialed
where XX – time in seconds 03-60
digit.
Inter digit timeout. Maximum available time
interval between dialed digits
*392 + X
where: XX – time in seconds 2-9
3
3-18
Operation Command Default
Disable End dialing digit functionality *394
CGW-D
Cellular network prefixes (White list).
The CGWT-D will transfer an outgoing call to
the cellular network if and only if its direction is
present in the list. All other outgoing calls are
transferred via PSTN. Up to 30 numbers with a
maximum of 8 digits can be defined.
Delete call barring (White list prefixes).
Call Forward mode.
The CGW- D will transfer an incoming call from
PSTN (FXO) to a predefined /free cellular
number either Unconditionally or after No-
Answer from PBX/Home. In addition to
Gateway provides dial tone for the free dialing
via Cellular network follow by the Cellular
prefixes (White list) settings
*400 + XX + YY..YY + #
where:
XX = 01 – 30 (ordinary numbers of
permitted prefixes)
YY..YY = Permitted prefixes (0 – 9, *, #)
'**' for '*', '*#' for '#'
*400 + XX + # (delete a specific list
number) or *400 + *1 (delete the whole
restricted number list).
*420 + X
where:
X = 0: disabled;
X = 1: enabled to specific number;
X=2 enabled for free dialing (Dial tone
providing)
None
None
0
Enable Local Area Numbering support.
Gateway checks the number of dialed digits of
the outgoing cellular call and adds a local area
code when the dialed number is equal to the
*425 + X
where:
X = 0: disabled;
X = 1: enabled
local area PSTN numbers.
Local Area Code (prefix) definition *426 + YY..YY+#, where:
YY..YY – up to 6 digits local area code
Number of digits in Local PSTN number *427 + XX, where:
XX = 00-32
Time to wait for No-Answer.
*430 + XX
where:
XX = delay period in [sec.]
00 = unconditional
XX = 00-99
Call Forward cellular destination.
Cellular number prefix should exist in toll
restriction list (*400), otherwise the call shall
*440 + XX…..X + #
where:
XX….X = up to 16 digits (0 – 9, *,)
0
None
07
20
None
not be forwarded.
3-19
Installation and Operation Guide
Operation Command Default
Current Day/Time settings *444+DD+MM+YY+HH+MinMin
DD-Day
MM-Month
YY-Year
HH-Hour
MinMin – Minutes
Cellular Engine Reset Interval.
Define the interval (in hours) between cellular
channel resets when the unit is in idle mode.
Note: The whole unit is reset!
*450 + XX
where:
XX = number of hours between resets
(01 to 24)
00 – engine reset disabled
System Tones Cadence *470 + X + YYYY
where:
X = 1; Busy 1 OFF time.
X =2; Busy 1 ON time.
X = 3; Busy 2 OFF time.
X = 4; Busy 2 ON time.
01-01-2006-
00:01
23
X = 5; DTMF OFF time (sent).
X = 6; DTMF ON time (sent).
YYYY = 4 digit cadence in steps of
20msec.
For X = 1-4 YYYY=0100-3000
For X = 5,6 YYYY=0020-0980
DTMF sensitivity *480 + Y
where:
Y = sensitivity level (1-9), 9 most sensitive
DTMF amplitude level *490 + X, where:
Y = level (1-9); 9 – highest.
Roaming.
The CGW-D will be able to register with
another GSM operator.
Busy tone detection time.
Time interval for recognizing the busy tone.
Continuous Tone Detect Timer – time interval
*500 + X, where:
X = 0, off
X = 1, on
*520 + X, where:
X – time in seconds (1-9)
*530 + X, where:
5
5
1
6
6
for continuous tone detection. The device
disconnects when a continuous tone is detected
for XX seconds
X = time in seconds (1-9).
An error rate of ±25% may occur due to
tone flexibility.
3-20
Operation Command Default
CGW-D
Silence detection timer. Time interval, when
gateway detect a silence for to disconnect a call
CLIR (Calling Line Interface Restriction).
The CGW-D can restrict its SIM telephone
number display.
Call Back/Call Through Subscribers Timer Reset
Day
Enabling Call Back/Call Through restriction
table.
Call back/Call Through Subscribers restriction
table (black list).
*531 +XX, where:
XX = time in minutes (00-99)
*550 + X, where:
X = 0, off
X = 1, on
*560 + XX, where:
XX = 01-28
*561 + X, where:
X=1 – Restriction table enabled
X=0 – Restriction table disabled
*562 + XX + YY..YY + #, where:
XX = 01 – 30 (list number of restricted
numbers)
YY..YY = Up to 8 Restricted digits (0 – 9,
*, #)
Clear restriction list: 562+*1
'**' for '*', '*#' for '#'
99
1
1
1
None
Maximum number of digits for Public Call
Through calls
Call Back/ Call Through first digit operation.
Specify operation, which the Gateway will
implement if a Call Back/Call Through
*564 + X,
where X=0-9
*565 + X, where:
X=0 – Disconnect
X=1 – Forward to phone (FXS)
subscriber expired First Digit time out time
interval. Options: To disconnect, or to pass a
call to the Phone/PBX trunk (FXS) direction
Audio signaling (beep) for outgoing cellular call
indication
*587 +X, where:
X=0 – disable
X=1 enable
Change programming password
*600 + new password, where: password
must be 4 digits long (only digits, 0-9)
Set Auto-Attendant back to factory default *654+* + admin pswrd +#
Enter the Programming mode.
*900 + XXXX, where:
XXXX = password
0 – Public Call
Through mode
disabled
1
1234
1234
0000 = master password.
Exit the Programming mode *900
3-21
Installation and Operation Guide
3-22
CGW-D
Chapter 4: Programming Guide
4.
4.1 Overview
This chapter provides programming instructions for the administrator.
4.2 CGW-D Start-Up and Idle Modes
To initialize the device and set it to idle mode, perform the steps as follows:
a. Connect the supplied antenna to the Ant. socket.
b. Connect the required cables to the To PSTN and/or To PBX sockets (see Home
Configuration connection diagram in Chapter 1).
c. Insert SIM card to the SIM card port on the bottom panel.
d. Connect the external power supply to the power connector. The LCD display lights up and
displays the initialization message (Figure
4-1), followed by idle mode message (Figure 4-2).
CGWD v2 [INIT-N]
G S M
Figure 4-1. Start-Up Mode
C GWD v2 [-XX]
YY....Y
The minimum recommended reception level is -80 dB.
v2 = Software version
N = 9 to 0 countdown
XX = Radio signal reception level
YY….Y = Cellular operator name
Figure 4-2. Idle Mode
4-1
Installation and Operation Guide
4.3 PC Programming Mode
Connect the device to a PC through the USB interface. The LCD displays the programming mode
message (Figure
4-3).
Programming
Figure 4-3. Programming Mode
If required, install USB drivers as detailed in Chapter
2.
4.4 Defining Permitted Cellular Prefixes (Home Use)
To define permitted cellular prefixes in home use configuration, perform the steps as follows:
a. Connect the PSTN line cable to the To PSTN socket on the device.
b. Connect a home phone to the To Phone/PBX socket on the device.
c. Launch the CGW-D application.
d. Click ADD on the Dialing Parameters tab. Add Prefix window opens (Figure
e. Enter the cellular prefix number (up to 6 digits long, numbers only).
4-4).
Figure 4-4. Defining Permitted Cellular Prefixes
f. Click APPLY. A message requesting administrator’s password appears.
4-2
CGW-D
g. Enter password (default: 1234). If all parameters were successfully completed, the message
Apply parameters completed appears on the screen.
h. To test the function, lift the home phone receiver. The device displays a message (Figure
P lease dial...
4-5).
Figure 4-5. Message Before Dialing
i. Dial a cellular number beginning with the permitted prefix. The number appears on display
(Figure
4-6), and the device notifies by two short beeps that the call is routed to a cellular
network.
P lease dial...
9167798654
Figure 4-6. Dialed Cellular Number
j. When the person at the destination answers and the call is in progress, the device displays a
message (Figure
4-7).
<Call Connected >
[Phone -> G SM]
Figure 4-7. Call in Progress With Permitted Prefix
k. Disconnect the call.
l. Dial a cellular or PSTN number that does not contain a permitted prefix. The call is routed to
the PSTN network, and a message is displayed (Figure
<Call Connected >
[Phone -> PSTN]
4-8).
Figure 4-8. Call Routed to PSTN
4-3
Installation and Operation Guide
4.5 Diverting an Incoming PSTN Call to a Cellular Number
To divert an incoming PSTN call to a cellular number, perform the steps as follows:
a. Enter CGW-D to the PC programming mode.
b. Launch the CGW-D application.
c. Select the No Answer Call Forward radio button in Call Forward area of the Dialing
Parameters tab (Figure
4-9).
d. Set a value in No Answer Forwarding Time field (default value is 20).
Figure 4-9. Call Forward to Cellular Number
e. Click APPLY.
m. To test the function, make an outside call to the CGW-D PSTN number. The device displays a
message (Figure
4-5).
Incomin g Call
Phone Ring
Figure 4-10. Message Before Dialing
f. Wait the number of seconds specified in the No Answer Forwarding Time field. When time
has elapsed, the call will be diverted to the specified cellular number.
4-4
If during the diverting process the calls disconnects,
reduce the value in Hook Flash Time field.
4.6 Corporate PBX Trunk Usage
To use the CGW-D device as a corporate PBX trunk, perform the steps as follows:
a. Connect a PBX trunk interface instead of a home phone to the device (see Office Trunk
Configuration connection diagram in Chapter 1).
b. Configure the PBX to route calls to the CGW-D. You may require assistance from the PBX
administrator to make this configuration.
CGW-D
c. Define permitted frequencies (as detailed in Paragraph
d. Define the required call forwarding settings. It is recommended to select the Call Forward
Disabled radio button in the Dialing Parameters tab, so that the incoming calls will be routed
according to the rules defined in the PBX.
e. Make test calls to check the CGW-D functionality.
4.4).
4.7 Call Back/Call Through Database Maintenance
To maintain the call back and call through database, perform the steps as follows:
a. Connect the CGW-D device according to Office Extension – Configuration 2 connection
diagram in Chapter 1.
b. Connect a PBX extension line to the To PSTN socket.
c. Launch the PC software.
d. Open the Call Back/Call Through tab.
e. Click NEW. Create User window opens (Figure
4-11).
4-5
Installation and Operation Guide
Figure 4-11. Creating a New User
f. Enter the user’s name in User Name field.
g. Enter a password for SMS in SMS Password field. Make sure to use lowercase letters only.
h. Enter user’s phone number in User Phone Number field.
i. Select Call Back or Call Through feature in Activities area.
j. Click APPLY. The user’s subscriber account was created in the database.
k. Make a call to the CGW-D from the registered cellular phone. The device receives, the call,
disconnects and calls the caller back. A message appears on the LCD (Figure
4-12).
InCall GSM CB = Incoming caller GSM
InCall G SM CB
YY....Y
requested call back service
YY….Y = Cellular operator name
Figure 4-12. Call Back Message
l. If required, define a list of restricted frequencies, and select the Prefix Restrictions Table
checkbox. The defined restrictions will be applied to this user.
4-6
4.8 Corporate Usage as Cellular Gateway Connected to PBX
Extension
To use the CGW-D as a cellular gateway connected to a PBX extension, perform the steps as
follows:
a. Connect the CGW-D device according to Office Extension – Configuration 2 connection
diagram in Chapter 1.
b. Connect a PBX extension line to the To PSTN socket.
c. Launch the PC software.
d. Select Free Call Forward in Dialing Parameters tab.
e. Click APPLY.
f. To test the function, make a call to the CGW-D extension to receive a dial tone.
g. Dial the destination cellular number. It is routed subject to the settings on the permitted
CGW-D
prefixes list. The LCD displays a message (Figure
InCall PSTN CT = Incoming PSTN/PBX requested
InCall PSTN CT
YY....Y
call through service to the cellular network
YY….Y = Cellular operator name
Figure 4-13. Call Through Message
4-13).
4-7
Installation and Operation Guide
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4-8
CGW-D
Chapter 5: Technical Specification
5.1 CGW-D for GSM Network
Model CGW-D GSM Gateway
GSM Network Type GSM Phase II
GSM Module Integrated dual-band (900/1800, 850/1900 MHz)
SIM card Plug-in, 3V, small
Transmission Power Max. 2W / 900MHz
Max. 2W / 850MHz
Max. 1W / 1800MHz
Max. 1W / 1900MHz
Receiver sensitivity -104 dBm
Connectors RJ-11 (Trunk) – to analog trunk interface to PBX or
home phone
5.
RJ-11 (PSTN) – to analog trunk interface of PSTN
or to PSTN subscriber line – home phone
configuration only (CGW-D only)
Power Supply
SMA female - Antenna
Off-hook AC impedance 600Ω
On-hook line voltage 48VDC
Off-hook line current Maximum 25mA
Off-hook loop resistance
threshold
Dial tone frequency 400Hz
Ringing voltage 48Vrms, 25Hz
Supported dialing type DTMF
Antenna 50Ω Impedance, connected via SMA connector
800Ω
frequency 800 - 2000MHz
Antenna cable length 3m
5-1
Installation and Operation Guide
Model CGW-D GSM Gateway
Power supply Input: 110VAC, 60Hz
Temperature range 0˚C-45˚C
Maximum relative humidity 95%
Dimensions (HxWxD) 212x44x121 mm/8.3x1.7x4.8 inch
Weight 550g (1.21 lbs)
9.8ft
220VAC, 50Hz
Output: 9VDC, 800mA
32˚F-113˚F
5-2
CGW-D
Chapter 6: CGW-D Accessories
Your CGW-D package contains a multiple-antenna holder that can hold up to six antennas, and
wall mount brackets for three or six units (Figure 6-1).
Multiple-Antenna Holder
5.
Three-Unit Bracket
Figure 6-1. CGW- D Mounting Accessories
Six-Unit Bracket
6-1
Installation and Operation Guide
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6-2
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