iSys V24 User Manual

www.isys-group.com

UserGuide

V24

iSys - The Imaging Systems Group Inc. © Copyright 2009

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Thank you for selecting the V24 plotter. The employees and management at iSys will
make every effort to assist you with operation of your new plotter. It is our sincere desire
that your ownership experience meets your expectations.

This guide is provided to help you easily install and operate your new plotter. It contains
important information on the features and functions of the V24.

NEED HELP?

If you require additional assistance or information, please contact the iSys Technical
Support team at:

THE IMAGING SYSTEMS GROUP INC.

911 28th Street N.E.
Calgary, AB T2A 7X1
Canada

Phone: [phone]
Toll Free: 1-866-415-ISYS (4797)
Fax: [phone]
E-mail: [e-mail]

THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE. EXCEPT AS PROVIDED BY LOCAL LAW, THE IMAGING
SYSTEMS GROUP INC. (ISYS) MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. ISYS SHALL NOT BE LIABLE FOR ERRORS CONTAINED HEREIN OR
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH T HE
FURNISHING, PERFORMANCE OR USE OF THIS MATERIAL.

Trademarks: Centronics is a trademark of Centronics Data Corp. Veratec is a Trademark
of Xerox Corp.

WARNING: A WARNING indicates the potential for personal injury.
CAUTION: A CAUTION indicates the potential for damage to the V24.
NOTE: A NOTE indicates special attention is required.

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Contents

Unpacking ......................................................................................................................... 4

Location of the V24 Plotter ................................................................................................ 5

Overview ........................................................................................................................... 5

Cable Connections ............................................................................................................ 6

Versatec™ Interface Setup ................................................................................................ 8

Driver Installation .............................................................................................................. 9

Quickdraw Media Installation .......................................................................................... 18

Quickdraw Media for the V24 .......................................................................................... 20

Starting the V24 Plotter ................................................................................................... 21

Warranty, Maintenance and Service ............................................................................... 27

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Unpacking

WARNING: The V24 plotter weighs approximately 60 lbs. Use appropriate care when
unpacking, lifting or moving the unit.

Shipments are checked for completeness. Please confirm receipt of the following items:

• Power Cord – 110/120 volt AC

• Warranty Statement

• Media Spindles

• Sample Media Roll

• Print Head Cleaning Pen

• CD (Includes Product Manual and Drivers)

NOTE: Confirm the receipt of options specified in your order.
NOTE: Inspect the shipment for any concealed damage that may have occurred during

shipment. Report any damage to the carrier of the shipment and the iSys Technical
Support team immediately. While iSys assumes no liability for “in transit” damage, we
will assist in damage claims with carriers.
NOTE: Save the original packaging materials. Any future shipment should be made in
the original packaging. iSys is not responsible for damage caused in any future shipping
due to improper packaging.
CAUTION: During shipment, storage or long idle periods, place a length of thermal
media between the print head and platen roller to prevent possible damage to the print
head.
CAUTION: If plotter is idle for more than 8 hours, release head pressure to prevent
platen roller flat spotting.
CAUTION: The electronic components of the V24 plotter can be damaged by
electrostatic discharge (ESD). To avoid ESD, maintain contact with a ground source. A
grounded wrist strap or similar should be used.

4

Location of the V24 Plotter

Properly locating the V24 will help to enhance its performance and extend its useful life.
The plotter has a wide operating range and functions well under various conditions. For
best performance, we recommend the following conditions:

• Place in a well ventilated, stable environment free from abrupt temperature or
humidity changes.

---Temperature – 10 to 40 deg. Celsius (50 to 104 deg. Full)

---Relative Humidity 40% and 70% (non-condensing)

• Place on a firm, flat surface.

• Avoid sources of direct heat and sunlight.

• Allow a minimum of 20 cm (9 in.) side clearance for proper airflow.
WARNING: The V24 plotter weighs approximately 28 kg. (60 lb.). Use appropriate care

when lifting or moving the unit.
CAUTION: Do not touch the thermal print head. Natural body oils can damage it.
Scratches in the print head will affect image quality. Print head damage caused by users
is not covered by warranty.
CAUTION: Do not block the air vents. Proper airflow helps maintain operating
temperature.

Overview

5

Cable Connections

INSTALLING THE DATA CABLE.

1. Push the black button on the left side panel (figure 3).

2. With the black button sticking out, pull on the button to open the side panel exposing
the data bulkhead (figure 4).

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3. Install data cable into the bulkhead and secure thumb-screws (figure 5).

4. Slide cable into the exit slot on the bottom back corner and close side panel (figure 6).

5. To lock side panel, press the black button.

INSTALLING THE AC POWER CORD
WARNING: Electric shock warning.

1. The AC Power cord is located under the right side panel. It opens in a similar fashion

to the left side panel.

2. Push the black button on the right side panel.

3. With the black button sticking out, pull on the button to open the side panel exposing

the AC receptacle.

4. Plug the supplied AC power cord into the receptacle (figure 7).

5. Slide the cord into the slot on the bottom back corner and close the side panel (figure

8).

6. To lock the side panel, press the black button.

NOTE: Avoid sharing a power outlet with noise-generating equipment.

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Versatec™ Interface Setup

CAUTION: The electronic components of the V24 plotter can be damaged by
electrostatic discharge (ESD). To avoid ESD, maintain contact with a ground source. A
grounded wrist strap or similar should be used.
WARNING: Electric shock warning.

1. Pull on lid latches and lift lid slightly (see figure 12).

2. Remove 3 screws on each of the left and right side arms of the lid (see figure 9).

3. Lift up on the lid cover to expose the main control board electronics (see figure 10.)

1. Unplug interface ribbon cable.

2. Move interface jumper J9 to select “S”(shortline) or “L”(longline).

3. Plug interface ribbon cable into the header to match the interface jumper J9

setting.

NOTE: Figure above shows the interface jumper J9, set to shortline.

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Driver Installation

Driver is compatible with Microsoft XP, Vista, and Windows 7: 32/64bit
Step 1

Go to Windows Start h Settings h Printers and Faxes
Step 2

Select Add a Printer on the Left hand side of the window h Press Next

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