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Mi875
User Manual
22 pgs3.19 Mb0
User Manual
43 pgs4.43 Mb0

iSys Mi875 User Manual

iTerra Mi875
User Guide
1. Table of Contents
1. Table of Contents ....................................................................................................................................................... 2
2. Limitation of Liability .................................................................................................................................................. 4
3. iTerra Mi875 Warranty ............................................................................................................................................... 5
4. Safety Information ...................................................................................................................................................... 6
5. iTerra Mi875 Front View ............................................................................................................................................. 9
iTerra Mi875 Top View ................................................................................................................................................. 10
Turn Around Latches .................................................................................................................................................... 11
iTerra Mi875 Peripherals .............................................................................................................................................. 12
6. iTerra Mi875 Rear View ............................................................................................................................................ 13
7. iTerra Mi875 Side View ............................................................................................................................................. 14
8. iTerra Mi875 Consumables ....................................................................................................................................... 15
9. Unpacking the Printer ............................................................................................................................................... 16
10. Loading Media ...................................................................................................................................................... 19
Paper Path .................................................................................................................................................................... 19
11. User Interface Panel ............................................................................................................................................. 21
Main Menu ................................................................................................................................................................... 21
Offline Main Menu ....................................................................................................................................................... 21
Interface Menu Page 1 ................................................................................................................................................. 22
Plot Control................................................................................................................................................................... 22
Printhead Maintenance ................................................................................................................................................ 23
Page 2 ........................................................................................................................................................................... 23
Adjustments ................................................................................................................................................................. 24
Diagnostics ................................................................................................................................................................... 24
Page 3 ........................................................................................................................................................................... 25
Control Panel ................................................................................................................................................................ 25
Network Settings .......................................................................................................................................................... 26
Network Configure ....................................................................................................................................................... 26
Printer Maintenance Menu .......................................................................................................................................... 27
Cleaning the Printheads ............................................................................................................................................ 27
Releasing the Printhead Latch .................................................................................................................................. 27
Getting Ready to Move the Printer........................................................................................................................... 27
Printer Adjustments and Information........................................................................................................................... 28
Adjustments ............................................................................................................................................................. 28
Warnings/Errors ....................................................................................................................................................... 28
Defaults .................................................................................................................................................................... 28
Network Configuration Menu ....................................................................................................................................... 28
Control Panel LCD Contrast ...................................................................................................................................... 28
Setting the IP Address ............................................................................................................................................... 29
Setting the Subnet Mask Address ............................................................................................................................ 29
Setting the Gateway Address ................................................................................................................................... 29
Applying Network Settings ....................................................................................................................................... 30
12. Common Display Panel Procedures ...................................................................................................................... 31
Printer Shutdown Menu ............................................................................................................................................... 31
Restarting the Printer after a Move .............................................................................................................................. 31
13. Toolbox ................................................................................................................................................................. 32
Main Screen Menu ....................................................................................................................................................... 33
User Interface ............................................................................................................................................................... 33
Diagnostics ................................................................................................................................................................... 34
Ink Usage ...................................................................................................................................................................... 34
Network Configuration ................................................................................................................................................. 35
Service Menus .............................................................................................................................................................. 35
14. Replacing Consumables ........................................................................................................................................ 36
Replacing Ink Cartridges ............................................................................................................................................... 36
Replacing the Printhead ............................................................................................................................................... 37
Dirty Fan Filter .............................................................................................................................................................. 38
Out of Paper ................................................................................................................................................................. 39
Output Stacking Incorrectly .......................................................................................................................................... 39
15. Trouble Shooting .................................................................................................................................................. 40
Clearing Paper Jams ...................................................................................................................................................... 40
Streaking in Prints ......................................................................................................................................................... 41
Blank Pages ................................................................................................................................................................... 42
16. iTerra Mi875 Specifications .................................................................................................................................. 43
2. Limitation of Liability
The Imaging Systems Group’s total liability to the purchaser, or to any third party, for damages from any and all causes
whatsoever, regardless of the form of action, whether in contract or in tort, including negligence, and any infringement of proprietary rights or any misappropriation or unlawful use of any proprietary rights or property of any third party shall, in the aggregate, be limited to purchase price actually paid by the purchaser for the product relating to the damages. The limitation of liability provisions of this agreement reflect an informed voluntary allocation of the risks (known and unknown) that may exist in connection with the provisions of the goods and services provided hereunder by The Imaging Systems Group Inc. and that such voluntary risk allocation represents a fundamental part of the agreement reached between The Imaging Systems Group Inc. with the purchaser.
The Imaging Systems Group Inc. shall not be liable for any special, direct or indirect, incidental, consequential, exemplary, punitive or any similar or other damages of any nature suffered by the purchaser whatsoever including, without limitation, loss of use or lack of availability of the purchaser facilities, including its computer resources and any stored data, loss of profits or revenue, or other commercial loss, or any claim for contribution or indemnity in respect of any claims against the purchaser, regardless of whether The Imaging Systems Group Inc. has been advised of the possibility of such damages.
The Imaging Systems Group Inc. 911 28 Street NE Calgary, Alberta, Canada T2A 7X1
www.isys-group.com www.isys-media.com
Phone: 1-403-204-5200 Fax: 1-403-204-1971 Toll Free: 1-866-415-4797 e-mail: support@isys-group.com
3. iTerra Mi875 Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, THIS WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND THE IMAGING SYSTEMS GROUP INC. SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND QUALITY SATISFACTION. THE WARRANTY TERMS CONTAINED HEREIN, EXCEPT TO THE EXTENT LAWFULLY PREMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO APPLICABLE STATUTORY RIGHTS. USE OF THE PRODUCT CONSTITUTES ACCEPTANCE OF THIS WARRANTY.
Corporate Headquarters: iSys –group 911-28th Street NE Calgary AB T2A 7X1 Canada
www.isys-group.com 1-866-415-iSys (4797)
The Imaging Systems Group Inc. (iSys) warrants the iTerra Mi875 (Product) to be free from defects in materials and workmanship and will remedy any such defect according to the terms of this Limited Warranty.
iSys warrants the Product to be free from defects in material and workmanship occurring under normal usage, within the normal operating range and duty cycles specified. If the iSys Customer Service Representative Department receives notice of such defects during the warranty period, iSys at its option, and within a reasonable time, will repair or replace the defective Product. A certified iSys service representative shall perform repairs, and such repairs, at the option of iSys, may be performed at the customer site, a dealer site, a service depot or the factory. Replacement Product, at the option of iSys, may be either new or equivalent in performance to new. Delivery is defined by a signed and dated receipt from the original carrier or iSys dealer delivering the Product, or down time for repair and replacement.
iSys does not warrant the operation of the Product to be uninterrupted or error free. iSys assumes no liability for and holds itself harmless against any claims of consequential costs or damages which may arise from interruption or error in the operation of the Product.
iSys does not warrant defects, malfunctions and/or failures, which in its opinion, result from conditions of improper use, abuse, neglect, operation outside the published environmental specifications, improper site preparation and maintenance, the use of unqualified or unauthorized media (papers, films or inks), inadequate preventative maintenance, unauthorized modifications or unauthorized maintenance. Such conditions shall render this warranty void and otherwise release iSys from its liability under this Product warranty. Consumables are non-warranty items.
All product returned to factory must be accompanied by an RMA number, obtained by calling the iSys Service Department at 403-204-5200 or as otherwise instructed. Shipping and handling charges to vendor for repair are the sole responsibility of the customer. iSys will cover shipping charges on the return of the repaired unit for the term of the warranty as stated above. Shipping will consist of Standard Shipment level or Best Effort. Accelerated or Premium Shipping Service is available but costs will be fully born by customer. Any international duties and taxes payable on transporting the repaired unit across international borders will be the responsibility of the customer. The Mi875 Printer is a Canadian made product and therefore falls under the import/export laws of NAFTA.
A written receipt for the Product, showing the date of purchase, dealer’s name, and both the model and serial
number/PID’s of the Product must accompany any request or claim for work to be performed under this Limited
Warranty.
Additional information on obtaining service under this Limited Warranty or for obtaining Extended Warranty coverage contact iSys – The Imaging Systems Group directly at 866-415-iSys (4797) or at 403-204-5200.
iSys or its authorized service partner will repair, or at its option replace, at no charge, any defective component(s) of the Product for a period of one (1) year from the date of purchase. This Limited Warranty extends to the original purchaser only. This Limited Warranty does not extend to consumable items.
4. Safety Information
120 Volt Models
Your iSys product has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the product.
 Save all provided documentation for future reference.
  Read and follow all warning and instruction labels on the product itself.
Unplug the product before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.  Place your product on a firm, solid surface. If placed on something unsteady, it may fall and be damaged. If
placed on a soft surface, the vents may be blocked, causing the product to overheat.
Protect your product from overheating. Make sure no obstructions block the openings of the product. Do not
put the product on or near a heat source (such as a radiator or heat register). Keep the product out of direct sunlight.
Always use this product in a well ventilated area. Allow enough room around the product for adequate
ventilation and easy access to the paper trays. If the product is placed in any kind of enclosure, make sure the enclosure is well ventilated.
Do not use the product near water. Do not spill liquid of any kind on it.  Be certain that your power source matches the rating listed on the back of the product. If you are not sure,
check with your dealer or local power company.
Do not connect this product to an uninterruptible power supply (UPS).  Your product has a grounded, three-prong plug as a safety feature. This plug only fits into a grounded outlet.
If the plug does not fit, the outlet may be an older, non-grounded type. Contact an electrician to have the outlet replaced. Do not use an adapter to defeat the grounding.
Install the product near an easily accessible power outlet.  Avoid damaging the power cord. Do not put anything on it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.
If you are using an extension cord or power bar with the product, make sure the total amperes required by all
the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged
into the outlet should not exceed 15 amperes.
Do not poke anything in the ventilation slots of the product. You could get an electrical shock or cause
hazardous electrical arcing, which could cause a fire.
Aside from the routine maintenance described in the documentation, do not try to service the product
yourself. Removing the cover may expose you to shocks or other hazards.
Do not make any adjustments other than those outlined in the documentation. You may cause damage that
will require extensive repair work. The provided documentation explains how to get your product serviced by qualified iSys technicians. If anything happens that indicating your product is not working properly or has been damaged, unplug it immediately and follow the procedures in the provided documentation for having your product serviced.
Here are some of the things to look for.
The power cord or plug is frayed or damaged. Liquid has been spilled into the product, or the product has been exposed to water. The product has been dropped, or the cabinet is damaged. The product does not function normally when following the operating instructions.
5. iTerra Mi875 Front View
Letter
Part
A
Display Panel
B
Paper Output Slot
C
Holding Screws for Paper Output tray
D
Handles for rackmount version
E
Latch to Ink Cartridges
F
Latches to attach to rack
G
Slots for Input Paper Basket
H
Paper Input
I
Power switch
B
A
C C D D E F F
G G H
I
iTerra Mi875 Top View
Printhead Latch
Input Ink Tubes
Output Ink Tubes
Clamshell latches
December 2011: Revision 001 10
Turn Around Latches
Turn Around Latch Releases
December 2011: Revision 001 11
iTerra Mi875 Peripherals
Input Media Basket
Output Media Basket
December 2011: Revision 001 12
6. iTerra Mi875 Rear View
Power connector
USB connection
Ethernet Connection
Serial connection
December 2011: Revision 001 13
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