User Manual
3.0
Certified to NATO Restricted Level
iStorage datAshur
®
Pro Manual – v 2.1
Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the
datAshur Pro.
If you are having difficulty please refer to this complete user manual loaded on your datAshur Pro and is also
available at iStorage’s website: www.istorage-uk.com/support
www.istorage-uk.com
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Copyright © 2015 iStorage Limited. All rights reserved.
iStorage datAshur is developed and
manufactured by iStorage Limited and is
based on DataLock
®
technology licensed
from ClevX, LLC.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless
prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD
TO BE LEGALLY INVALID
iStorage shall not be liable by virtue of this warranty, or otherwise, for any incidental, special or consequential damage
including any loss of data resulting from use or operation of the product, whether or not iStorage was apprised of the
possibility of such damages
Pro Manual – v 2.1
®
iStorage datAshur
iStorage datAshur Pro is developed and
manufactured by iStorage Limited and is
based on DataLock® technology licensed
from ClevX, LLC.
All trademarks and brand names are the
property of their respective owners.
#2
www.istorage-uk.com
Table of Contents
Introduction .................................................................................................................................. 4
Package contents .......................................................................................................................... 4
1. datAshur Pro Layout ............................................................................................................... 5
2. LED Indicators and their actions.............................................................................................. 5
3. How to use the datAshur Pro for the first time ......................................................................... 6
4. How to change the User PIN .................................................................................................. 6
5. How to enable Options as User ............................................................................................... 7
6. How to enable Read-Only as User .......................................................................................... 8
7. How to enable Read/Write as User .......................................................................................... 8
8. How to set the Timeout Lock in User mode ............................................................................ 9
9. How to disable the Timeout Lock in User mode ..................................................................... 9
10. How to determine the device Version Number in User mode ................................................... 10
11. How to create an Admin PIN .................................................................................................. 10
12. How to unlock the datAshur Pro as Admin .............................................................................. 11
13. How to create a New User PIN in Admin mode ........................................................................ 11
14. How to change the Admin PIN ................................................................................................ 12
15. How to verify whether an Admin/User PIN has been set up ..................................................... 13
16. How to enable Read-Only in Admin mode ............................................................................... 13
17. How to enable Read/Write in Admin mode .............................................................................. 13
18. How to determine the device Version Number in Admin mode ................................................ 14
19. How to set the Timeout Lock in Admin mode .......................................................................... 15
20. How to disable the Timeout Lock in Admin mode ................................................................... 16
21. How to delete all files in Admin mode ..................................................................................... 16
22. Brute Force Hacking Detection ................................................................................................ 17
23. How to Reset the datAshur Pro ................................................................................................ 17
24. Booting from the datAshur Pro ................................................................................................ 18
iStorage datAshur
®
Pro Manual – v 2.1
25. How to configure the datAshur Pro with Windows OS ............................................................. 18
26. How to configure the datAshur Pro with Mac OS .................................................................... 21
27. Technical Support ................................................................................................................... 22
28. Warranty and RMA information ............................................................................................... 22
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Introduction
Note: The datAshur Pro rechargeable battery is not fully charged, we recommend the battery be charged
prior to first use. Please plug in the datAshur Pro to a powered USB port for 60 minutes to fully
charge the battery.
Thank you for purchasing the iStorage datAshur® Pro, an ultra secure and easy to use, hardware encrypted USB 3.0 PIN
activated flash drive.
datAshur Pro has attained FIPS 140-2 Level 3 certification by NIST (certificate no 2688). This is a high level US government
accreditation and means the product has passed numerous tests relating to the encryption algorithm and tamper-evidence as
well as to thwart attacks directed at the Critical Security Parameters.
The datAshur Pro uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on the drive in
real-time. The datAshur Pro requires no software and is OS and host independent.
The datAshur Pro incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identification
Number) onto the on-board keypad before connecting the drive to a USB port.
Should the drive be lost or stolen, the user can rest assured that all data held on the datAshur Pro is safe and cannot be
accessed by any unauthorised person.
The datAshur Pro can be configured with both a User and Admin PIN, making it perfect for corporate and government
deployment. As the datAshur Pro is unlocked via the onboard keypad and not a host computer, it is not vulnerable to
software/hardware based key-loggers or brute force attacks.
Caution: The datAshur Pro is shipped with a default User PIN of 1-1-2-2-3-3-4-4
and although it can be used straight out of the box with the default PIN, for security reasons, we
highly recommend that a new User PIN be created immediately by following instructions under
section 4 “How to change User PIN”.
If you forget your User PIN and no Admin PIN exists, or you forget both PINs, all data will be inaccessible.
Package contents
• iStorage datAshur Pro
• Extruded Aluminium Sleeve
• QSG - Quick Start Guide
Pro Manual – v 2.1
®
iStorage datAshur
#4
www.istorage-uk.com
1. datAshur Pro Layout
.
.
RED LED
GREEN LED
1 2
3
5 6
7
9 0
4
8
Keypad
.
KEY Button
.
BLUE LED
.
Keyring, unscrew to add to key ring.
.
2. LED indicators and their actions
LED LED State Description LED LED State Description
Red - Fade Out
Red blinking Locked and awaiting factory default
Locking down/incorrect PIN entry
PIN or User defined PIN entry
/
&
Red and Green
blinking alternately
Red and Green
flickering together
Factory reset/deleting files in Admin
mode
Awaiting Admin PIN entry
Green Solid datAshur Pro is unlocked in User
mode
When connected to a USB port if
Green blinking
Green flickering datAshur Pro is unlocked in Admin
Green Led blinks every 2 seconds
this indicates the datAshur Pro has
been set as ‘Read-Only’
mode
Blue Solid
Blue Blinking
Connected to a USB port
Data exchange with host/changing
User PIN/when not connected to a
USB port indicates an Admin PIN
exists
/
&
&
&
&
Green and Blue
blinking together
Green and Blue
flickering together
Red and Blue
blinking together
Red and Blue
flickering together
Red, Green & Blue
blinking in sequence
/
to Red and fade out
User Options mode
Admin Options mode
When not connected to a USB port
indicates that both User and Admin
PINs have been set on the
datAshur Pro
Awaiting Admin PIN change
Drive has developed a fault.
Please retry the command and if the
problem persists contact technical
support
iStorage datAshur
®
Pro Manual – v 2.1
www.istorage-uk.com
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3. How to use the datAshur Pro for the first time
The datAshur Pro is shipped with a default User PIN of 11223344 and although it can be used straight out of the box with
the default PIN, for security reasons we highly recommend a new User PIN be created immediately by following
the instructions under section 4 ‘How to change the User PIN’.
Please follow the 3 simple steps in the table below to unlock the datAshur Pro with the default User PIN.
Instructions - first time use LED LED State
1. Press KEY button once
2. Within 10 seconds begin to enter User PIN
(default - 11223344) to unlock datAshur Pro
3. Press KEY button once
Note: Once the datAshur Pro has been successfully unlocked, the Green LED will remain on and in a solid state
for 30 seconds only, during which time the datAshur Pro needs to be connected to a USB port. It can be locked
down immediately by pressing and holding down the KEY button for 3 seconds, or waiting for the 30
seconds to expire or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.
4. How to change the User PIN
PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful default User PIN entry
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the key with the corresponding letters on it.
Examples of these types of Alphanumerical PINs are:
Pro Manual – v 2.1
®
• For “Password” you would press the following keys:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage” you would press:
iStorage datAshur
4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PIN’s can be created.
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Instructions LED LED State
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
1. Press KEY button once
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
2. Within 10 seconds begin to enter the User PIN
(default User PIN 11223344)
3. Press the KEY button once
4. Press KEY button twice (double-click)
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Blue LED blinks
5. Within 10 seconds begin to enter New User PIN Blue LED continues to blink
6. Press KEY button twice (double-click)
Green LED blinks
7. Within 10 seconds begin to re-enter New User PIN Green LED continues to blink
8. Press KEY button twice (double-click)
Red solid LED changing to Green solid LED
indicating User PIN change successful
Note: If a mistake was made while defining a new PIN or the procedure was not completed, the drive will retain
the old PIN.
5. How to enable Options as User
The Options mode will allow the User to perform different functions such as enabling and disabling the datAshur Pro as
‘Read-Only’, setting a ‘Timeout’ automatic lock and determining the version of the device.
The table below illustrates how to access the Options mode, sections 6 - 9 describe how to perform the various functions.
Instructions LED LED State
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
1. Press KEY button once
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
2. Within 10 seconds begin to enter your User PIN Red LED will continue to blink
3. Press the KEY button once
4. Press the KEY button 3 times - treble
click
&
www.istorage-uk.com
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
iStorage datAshur
®
Pro Manual – v 2.1
#7
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