iStorage iR16SAEJ User Manual

iR16SAE J

iR16SAEJ

SAS to SAS

JBOD

User Manual

Version 1.1 (Feb, 2010)

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iR16SAE J

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iStoragePro WARRANTS TO THE ORIGINAL PURCHASER THAT ITS EXTERNAL
ENCLOSURE PRODUCTS INCLUDING THE COMPONENTS THEREIN, SHALL BE FREE
FROM DEFECTS IN MATERIAL AND CRAFTSMANSHIP FOR A LIMITED PERIOD OF
THREE (3) YEARS. SHOULD iStoragePro BUNDLE, OFFER, COMBINE OR DISTRIBUTE
ANY THIRD PARTY’S HARDWARE, PRODUCTS, COMPONENTS, THE WARRANTY
OFFERED BY SUCH MANUFACTURERS OR SUPPLIERS MUST APPLY. ANY SOFTWARE
INSTALLED, DISTRIBUTED, OR SOLD BY Ci DESIGN IS NOT COVERED BY iStoragePro’s
LIMITED WARRANTY AND MUST ONLY REFER TO THE LICENSING AGREEMENT
ACCOMPANYING TO THE SOFTWARE FOR THE TERMS AND CONDITIONS OF USING
SUCH SOFTWARE. ANY OTHER LIMITED WARRANTY PERIOD OFFERED BY
iStoragePro TO DIFFERENT PRODUCTS FREE FROM DEFECTS IN MATERIAL AND
CRAFTSMANSHIP TO THE ORIGINAL PURCHASER WILL BE SPECIFIED IN OUR
WRITTEN QUOTATION, CONTRACT OR IN ANY OTHER WRITTEN FORM TO
PURCHASER. PURCHASER’S PURCHASE ORDER TO Ci DESIGN SHALL BE DEEMED IN
ACCEPTANCE OF SUCH LIMITED WARRANTY. iStoragePro’s WARRANTY PERIOD
STARTS FROM THE DATE OF INVOICE. THESE ARE THE ONLY WARRANTIES Ci
DESIGN OFFERS. iStoragePro MAKES NO OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN, ORAL OR STATUTORY, AND EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR
FITNESS FOR ANY SPECIFIC PURPOSE, REGARDLESS OF ORIGIN. iStoragePro
DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY FOR CLAIMS OF ACTUAL OR
ALLEGED PATENT INFRINGEMENT FOR ANY iStoragePro PRODUCT, INCLUDING
iStoragePro PRODUCTS THAT ARE COMBINED WITH HARDWARE, SOFTWARE,
EQUIPMENT, OR OTHER MATERIALS NOT FURNISHED BY iStoragePro, INCLUDING
ANY COVERAGE FOR COMPENSATORY DAMAGES, PUNITIVE DAMAGES, ATTORNEY
FEES, COSTS, CONSEQUENTIAL DAMAGES, OR OTHER LOSSES, EXPENSES, OR
DAMAGES. UNDER NO CIRCUMSTANCE IS iStoragePro LIABLE FOR ANY OF THE
FOLLOWING EVEN IF PURCHASER HAS BEEN INFORMED OF THEIR POSSIBLITY: (a)
LOSS OF, DAMAGE TO DATA, (b) INCIDENTAL OR CONSEQUENTIAL DAMAGES, (c)
LOST BUSINESS, REVENUE, PROFIT, GOODWILL OR ANY ANTICIPATED SAVINGS, (d)
THIRD PARTY CLAIMS AGAINST PURCHASER FOR DAMAGES.

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RRMMAA PPrroocceedduurreess

Should it be necessary for any reason to return a product to iStoragePro, an RMA return
authorization number must be obtained and the following procedures must be followed: (1)
Fax or email a request to a iStoragePro representative stating reason for return and provide:
purchase order number, invoice number, iStoragePro's part number, and serial number
(when applicable). (2) Purchaser will be faxed or emailed a RMA number and instructions for
returning products. (3) The RMA number must appear on the shipping label of each carton
and all shipping documents that are being returned. RMA product must be received by
iStoragePro within thirty (30) days after authorization date. (4) Purchaser must ship
returned products "prepaid" unless iStoragePro has agreed in writing to other arrangements.
(5) Under all circumstances, any products being returned to iStoragePro must be authorized
via iStoragePro RMA procedures. (6) Items may be returned for replacement or credit only.
Cash refunds will not be given without specific written authorization made at the time the

iR16SAE J

RMA is issued by iStoragePro. Items being returned must be original iStoragePro products
and covered by an applicable warranty period. The authorized returned products must be
packaged in their original packing material with all components included. All returned items
must be in resalable condition, new or no usage. If these requirements are not met,
iStoragePro will recover the loss via increased restocking charges or return the products to
Purchaser. If Purchaser is requesting a credit to its account, Purchaser's written request for
RMA must be made within three (3) days after the receipt of the applicable product(s). Upon
acceptance of the returned product(s) by iStoragePro, Purchaser's account will be credited,
less a 25% "restocking fee". iStoragePro cannot provide cash refunds.
UNDER NORMAL USE, SHOULD THE PRODUCT UNDER WARRANTY FAIL IN
MATERIAL OR CRAFTMANSHIP, iStoragePro WILL, AT ITS SOLE DISCRETION, (1)
REPAIR AND RETURN THE PRODUCTS, FREIGHT PREPAID, AND HONOR THE
BALANCE OF THE WARRANTY PERIOD OR (2) REPLACE OR SUBSTITUE THE
PRODUCTS, FREIGHT PREPAID, AND HONOR THE BALANCE OF WARRANTY PERIOD.
PRODUCTS THAT HAVE BEEN DAMAGED THROUGH NEGLIENCE, ACCIDENT, ABUSE,
MISAPPLICATION, MODIFICATION, MISUSE OF THE PURCAHSER OR ITS AGNEST OR
DAMAGED THROUGH SERIVICES, UPGRADES, CHANGE VERSION OR EXPANSIONS
PERFORMED BY NOT A iStoragePro’s REPRESENTATIVE OR iStoragePro AUTHORIZED
SERVICE PROVIDER WILL BE, AT PURCASHER’S DISCRETION, REPLACED AT
PURCHASER’S COST OR RETURN TO PURCHASER UN-REPAIRD, FREIGHT COLLECT.

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iR16SAE J

Preface

About this manual

This manual is the introduction of iStoragePro iR16SAEJ controller and it aims
to help users know the operations of the disk array system easily. Information
contained in this manual has been reviewed for accuracy, but not for product
warranty because of the various environments/OS/settings, Information and
specification will be changed without further notice. For any update information,
please visit www.cidesign.com and your contact windows.

Copyright@2009, iStoragePro All rights reserved.
Thank you for using iStoragePro products; if you have any question, please e-

mail to “[e-mail]”. We will answer your question as soon as
possible.

Package content

- One JBOD controller iR16SAEJ: SAS (x2) -to- SAS (16 bays) RAID
controller.

- Included: one 8470-8088 MiniSAS Cable

Please contact with “[e-mail]” to get the latest user manual and
firmware.

Important Notice

The support and service provided by iStoragePro applied only for DIRECT
CUSTOMERS who purchase products from iStoragePro. For end users or
indirect customers, please contact your distributor for better support and
faster response. Please do not contact iStoragePro since y
receive any response if YOU ARE NOT A DIRECT CUSTOMER OF
iStoragePro.

ou may not

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