iStorage diskAshur2 256bit User Manual

English User Manual - Table of Contents ...............................................4

Deutsch Benutzerhandbuch - Inhaltsverzeichnis ...................................29

Français Manuel d’utilisation - Table des matières ...............................50

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User Manual

HDD & SSD Range

Manual – v 3.0

Please make sure you remember your PIN (password), without it there

iStorage diskAshur

is no way to access the data on the drive.

Available in four colours: Blue, Red, Green and Black

If you are having difﬁculty using your diskAshur2 drive please contact our technical department by email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260.

www.istorage-uk.com

All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modiﬁed versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is

obtained from the copyright holder. DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND

WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID

All trademarks and brand names are the property of their respective owners

Trade Agreements Act (TAA) Compliant

iStorage diskAshur

Manual – v 3.0

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Table of Contents

Introduction ....................................................................................................................................5

Box contents ..................................................................................................................................5

1. diskAshur

2. How to use the diskAshur

3. Unlocking the diskAshur

4. Locking the diskAshur

5. Entering Admin Mode .............................................................................................................7

6. Changing the Admin PIN .........................................................................................................8

7. Adding a new User PIN in Admin Mode .................................................................................. 9

8. Changing the User PIN in Admin Mode ..................................................................................9

9. Deleting the User PIN in Admin Mode ....................................................................................9

10. Set Read-Only in Admin Mode ................................................................................................ 10

11. Enable Read/Write in Admin Mode .........................................................................................10

12. How to create a Self-Destruct PIN ...........................................................................................10

LED States ............................................................................................................. 6

for the ﬁrst time .............................................................................6

....................................................................................................... 7

...........................................................................................................7

13. How to delete the Self-Destruct PIN ........................................................................................11

14. How to Unlock with the Self-Destruct PIN ............................................................................... 11

15. How to Create an Admin PIN after a Brute Force attack or Reset ............................................12

16. Setting the Unattended Auto-Lock Clock ................................................................................. 12

17. Turn off the Unattended Auto-Lock Clock ................................................................................ 13

18. How to Unlock diskAshur

with User PIN ................................................................................13

19. Changing the User PIN in User Mode .....................................................................................13

20. Set Read-Only in User Mode ................................................................................................... 14

21. Enable Read/Write in User Mode ............................................................................................14

22. Brute Force Protection .............................................................................................................15

23. How to perform a complete reset ............................................................................................ 15

24. Initialising and formatting the diskAshur

25. diskAshur

Manual – v 3.0

26. diskAshur

Setup for Mac OS ................................................................................................. 18

Setup for Linux (Ubuntu 14.04) ............................................................................ 20

...............................................................................16

27. Hibernating, Suspending or Logging off from the Operating System .....................................23

28. How to check Firmware in Admin Mode .................................................................................. 23

iStorage diskAshur

29. How to check Firmware in User Mode ..................................................................................... 24

30. Technical Support ...................................................................................................................25

31. Warranty and RMA information ...............................................................................................25

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Introduction

Tamper Proof and Soft Touch

Shock Absorbent Facia

DESK LOCK SLOT CONNECTION

LED LIGHTS

- Standby State/Locked

- User Mode/Unlocked

- Admin Mode

Alphanumeric Keypad

LOCK SHIFT UNLOCK Integrated USB 3.1 Cable

The diskAshur2 is an easy to use, ultra-secure, hardware encrypted portable drive with capacities of up to 2TB. Simply connect the integrated USB 3.1 cable to any computer and enter a 7-15 digit PIN, if the correct PIN is entered, all data stored on the drive will be decrypted and accessible. To lock the drive and encrypt all data, simply eject the diskAshur2 from the host computer and the entire contents of the drive will be encrypted (full disk encryption) using military grade AES 256-bit hardware encryption (XTS mode). If the drive is lost or stolen and an incorrect PIN is entered 15 consecutive times, the drive will reset, the encryption key will be deleted and all data previously stored on the drive will be lost forever.

One of the unique and underlying security features of the GDPR compliant diskAshur2 is the dedicated hardware based secure microprocessor (Common Criteria EAL4+ ready), which employs built-in physical protection mechanisms designed to defend against external tamper, bypass attacks and fault injections. Unlike other solutions, the diskAshur2 reacts to an automated attack by entering the deadlock frozen state, which renders all such attacks as useless. In plain and simple terms, without the PIN there’s no way in!

Box Contents

1. diskAshur2 Drive with integrated USB Cable

2. Elegant Travel Case

3. Quick Start Guide

iStorage diskAshur

Manual – v 3.0

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1. diskAshur2 LED States

When the diskAshur2 is plugged in, there are three possible behaviours for the LED indicators as shown in the table below.

RED GREEN BLUE diskAshur2 State

Solid Off Off Factory Reset Solid Solid Solid Brute Force Solid Off Off Standby

1. In Factory Reset State, the drive is waiting for the operation to set up an Admin PIN.

2. In Brute Force state, the drive is waiting for an operation to get more PIN entry attempts.

3. In Standby state, the drive is waiting for an operation to unlock the drive, or enter Admin mode, or reset the drive.

2. How to use the diskAshur2 for the ﬁrst time

The diskAshur2 is shipped with a default Admin PIN of 11223344 and although it can be used straight out of the box with the default Admin PIN, for security reasons we highly recommend a new Admin PIN be created immediately by following the instructions under section 6 ‘Changing the Admin PIN’.

Please follow the 3 simple steps in the table below to unlock the diskAshur2 for the ﬁrst time with the default Admin PIN.

Instructions - ﬁrst time use LED LED State

1. Connect the diskAshur

2. Enter Admin PIN (default - 11223344)

3. Within 10 seconds press the “UNLOCK” button once to unlock diskAshur

Note: Once the diskAshur

to a USB port RED LED will be solid awaiting PIN entry

RED LED remains solid

has been successfully unlocked, the GREEN LED will remain on and in a

GREEN and BLUE LEDs will alternately blink

several times and then to a solid BLUE LED changing to a blinking GREEN and ﬁnally solid

GREEN LED

solid state. It can be locked down immediately by pressing the “LOCK” button once or by clicking the ‘Safely

Manual – v 3.0

iStorage diskAshur

Remove Hardware/Eject’ icon within your operating system. To ensure no data is corrupted, we recommend using ‘Safely Remove Hardware/Eject’.

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3. Unlocking the diskAshur

The diskAshur2 can be unlocked with either an Admin or User PIN whilst in standby state (solid RED LED).

1. To unlock as the Administrator, enter the Admin PIN and press the “UNLOCK” button.

2. To unlock as a User, ﬁrst press the “UNLOCK” button (all LEDs, blink on and off) and then enter the User PIN and press the “UNLOCK” button again.

3. If correct User PIN is entered, both GREEN and BLUE LEDs will blink alternately and then return to a solid GREEN LED.

4. If correct Admin PIN is entered, both GREEN and BLUE LEDs will blink alternately, then to a solid BLUE for 1 second and then to the unlocked state, a solid GREEN LED.

5. If correct PIN is entered, the drive displays as “iStorage diskAshur

USB Device” under “Computer Management/Device

Manager”.

In an unlocked state (GREEN LED), there are two possible behaviours for the LED indicators, shown in the table below.

RED GREEN BLUE diskAshur

Off Solid Off No data transfer Off Blink Off Data transfer in progress

4. Locking the diskAshur

To lock the drive, press the “LOCK” button once or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system. If data is still being written to the drive, please wait until all data has been written to the drive before pressing the ‘LOCK’ button or safely ejecting from the Operating System. When the unattended Auto-Lock timeout is activated, the drive will automatically lock after a predetermined amount of time.

Note: The diskAshur2 cannot be recognized by the operating system in standby state.

5. Entering Admin Mode

To enter the Admin Mode, do the following:

1. In standby state (solid RED LED), press and hold down “UNLOCK + 1” buttons

2. Enter the Admin PIN (default - 11223344) and press “UNLOCK” button

Solid RED LED will change to blinking GREEN and BLUE LEDs

GREEN and BLUE LEDs blink rapidly together

for a few seconds then to a solid GREEN and ﬁnally a solid BLUE LED indicating the

diskAshur

is in “Admin Mode”

iStorage diskAshur

Manual – v 3.0

To exist Admin mode, press the “LOCK” button.

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6. Changing the Admin PIN

PIN requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination

by simply pressing the key with the corresponding letters on it.

Examples of these types of Alphanumerical PINs are:

• For “Password” you would press the following keys: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)

• For “iStorage” you would press: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)

Using this method, long and easy to remember PINs can be created.

Note: The SHIFT key can be used for additional combinations. SHIFT + 1 is a separate value than just 1.

To create a PIN using additional combinations, press and hold down the SHIFT button whilst entering your 7-15 digit PIN. e.g. SHIFT + 26756498.

To change the Admin PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “UNLOCK + 2” buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter NEW Admin PIN and press “UNLOCK” button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

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3. Re-enter the NEW Admin PIN and press “UNLOCK” button

Blinking GREEN and solid BLUE LEDs change to a rapidly blinking BLUE LED and ﬁnally to a solid BLUE LED indicating the Admin PIN has been successfully changed

iStorage diskAshur

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7. Adding a new User PIN in Admin Mode

To add a New User, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “UNLOCK + 3” buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter New User PIN and press “UNLOCK” button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

3. Re-enter the New User PIN and press “UNLOCK” button

GREEN LED rapidly blinks for a few seconds

then changes to a solid BLUE LED indicating the User PIN has been successfully created

8. Changing the User PIN in Admin Mode

To change an existing User PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “UNLOCK + 3” buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter New User PIN and press “UNLOCK” button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

3. Re-enter the New User PIN and press “UNLOCK” button

GREEN LED rapidly blinks for a few seconds

then changes to a solid BLUE LED indicating the User PIN has been successfully changed

9. Deleting the User PIN in Admin Mode

To delete a User PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “SHIFT + 3” buttons

Solid BLUE LED will change to blinking RED

LED Blinking RED LED will change to solid RED

2. Press and hold down “SHIFT + 3” buttons again.

LED and then to a solid BLUE LED indicating the User PIN was successfully deleted

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iStorage diskAshur

Manual – v 3.0

10. Set Read-Only in Admin Mode

Important: If data has just been copied to the diskAshur2, make sure to properly disconnect the drive

ﬁrst by clicking ‘Safely Remove Hardware/Eject’ the diskAshur2 from the Operating System before reconnecting and setting the diskAshur2 as ‘Read-Only/Write-Protect’.

When Admin writes content to the diskAshur2 and restricts access to read-only, the User cannot change this setting in User mode. To set the diskAshur

to Read-Only, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in

Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “7 + 6” buttons. (7=Read + 6=Only)

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

GREEN and BLUE LEDs will change to a solid

2. Release 7+6 buttons and press “UNLOCK”

GREEN LED and then to a solid BLUE LED

indicating the drive is conﬁgured as Read-Only

11. Enable Read/Write in Admin Mode

To set the diskAshur2 to Read/Write, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “7 + 9” buttons. (7=Read + 9=Write)

Solid BLUE LED will change to blinking GREEN

and BLUE LEDs

GREEN and BLUE LEDs change to a solid

2. Release 7+9 buttons and press “UNLOCK”

GREEN LED then to a solid BLUE LED

indicating the drive is conﬁgured as Read/Write

12. How to create a Self-Destruct PIN

The self-destruct feature allows you to set a PIN which can be used to perform a crypto-erase on the entire drive. When used, the self-destruct PIN will delete ALL data, Admin/User PINs and then unlock the drive. Activating this feature will cause the Self-Destruct PIN to become the new User PIN and the diskAshur2 will need to be partitioned and formatted before any new data can be added to the drive.

To set the Self-Destruct PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down

Manual – v 3.0

“UNLOCK + 6” buttons

2. Create a 7-15 digit Self-Destruct PIN and press the “UNLOCK” button

iStorage diskAshur

3. Re-enter the PIN and press the “UNLOCK” button

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

GREEN LED will rapidly blink for several

seconds and then changes to a solid BLUE LED to indicate the Self-Destruct PIN has been successfully conﬁgured

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13. How to Delete the Self-Destruct PIN

To delete the Self-Destruct PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “SHIFT + 6” buttons

Solid BLUE LED will change to a blinking RED LED

Blinking RED LED will become solid and then

2. Press and hold down “SHIFT + 6” buttons again

change to a solid BLUE LED indicating the Self-Destruct PIN was successfully deleted

14. How to Unlock with the Self-Destruct PIN

When used, the self-destruct PIN will delete the encryption key, ALL data, Admin/User PINs and then unlock the drive. Activating this feature will cause the Self-Destruct PIN to become the new User PIN and the diskAshur2 will need to be partitioned and formatted before any new data can be added to the drive.

To activate the Self-Destruct mechanism, the drive needs to be in the standby state (solid RED LED) and then proceed with the following steps.

1. In standby state, press the “UNLOCK” button

RED LED switches to all LEDs, RED, GREEN &

BLUE blinking on and off

2. Enter the Self-Destruct PIN and press the “UNLOCK” button

Important: When the Self-Destruct mechanism is activated, all data, the encryption key and the Admin/User

PINs are deleted. The Self-Destruct PIN becomes the User PIN. No Admin PIN exists after the Self-Destruct mechanism is activated. The diskAshur

perform a complete reset’ Section 23, on page 15) ﬁrst in order to create an Admin PIN with full

Admin privileges including the ability to create a User PIN.

RED, GREEN and BLUE blinking LEDs will

change to GREEN and BLUE LEDs alternating on and off for approximately 15 seconds and ﬁnally shifts to a solid GREEN LED

will need to be reset (see ‘How to

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iStorage diskAshur

Manual – v 3.0

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15. How to Create an Admin PIN after a Brute Force attack or Reset

It will be necessary after a Brute Force attack or when the diskAshur2 has been reset to create an Admin PIN before the drive can be used. If the drive has been brute forced or reset, the drive will be in a standby state (solid RED LED). to create an Admin PIN proceed with the following steps.

PIN requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

Note: The SHIFT key can be used for additional combinations. SHIFT + 1 is a separate value than just 1.

To create a PIN using additional combinations, press and hold down the SHIFT button whilst entering your 7-15 digit PIN. e.g. SHIFT + 26756498.

1. In Standby state, press and hold down “Shift + 1” buttons

Solid RED LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter NEW Admin PIN and press “UNLOCK” button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN LED and solid BLUE LED

3. Re-enter the NEW Admin PIN and press “UNLOCK” button

change to BLUE LED rapidly blinking for a few seconds and then to a solid BLUE LED indicating the Admin PIN was successfully conﬁgured.

16. Setting the Unattended Auto-Lock Clock

To protect against unauthorised access if the drive is unlocked and unattended, diskAshur2 can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur2 Unattended Auto Lock feature is turned off. The Unattended

Auto Lock can be set to activate between 5 - 99 minutes. To set the Unattended Auto Lock, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin

Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “UNLOCK + 5” buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Enter the amount of time that you would like to set the Auto-Lock timeout feature for, the minimum time that can be set is

Manual – v 3.0

5 minutes and the maximum being 99 minutes (5-99 minutes). For example enter:

05 for 5 minutes 20 for 20 minutes 99 for 99 minutes

iStorage diskAshur

Blinking GREEN and BLUE LEDs will change to

3. Press the “SHIFT” button

a solid GREEN for a second and then ﬁnally to a solid BLUE LED indicating the Auto-Lock time out is successfully conﬁgured

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17. Turn off the Unattended Auto-Lock Clock

To turn off the Unattended Auto Lock, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down “UNLOCK + 5” buttons

2. Enter “00” and press the “SHIFT” button

18. How to Unlock diskAshur

1. In a standby state (solid RED LED) Press the “UNLOCK” button

2. Enter User PIN and press the “UNLOCK” button

with User PIN

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

Blinking GREEN and BLUE LEDs will change to a solid GREEN for a second and then ﬁnally to a solid BLUE LED indicating the Auto-Lock time out has been successfully switched off

RED LED switches to all LEDs, RED, GREEN &

BLUE blinking on and off

RED, GREEN and BLUE blinking LEDs will

change to alternating GREEN and BLUE LEDs then to a rapidly blinking GREEN LED and ﬁnally shifts to a solid Green LED indicating drive successfully unlocked in User mode

19. Changing the User PIN in User Mode

To change the User PIN, ﬁrst unlock the diskAshur2 with a User PIN as described above in section 18. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode press and hold down “UNLOCK + 4”

Solid GREEN LED will change to a blinking

GREEN LED and a solid BLUE LED

Blinking GREEN and solid BLUE LEDs will

2. Enter New User PIN and press the “UNLOCK” button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

3. Re-enter New User PIN and press the “UNLOCK” button

switch to a rapidly blinking GREEN LED and then to a solid GREEN LED indicating successful User PIN change

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iStorage diskAshur

Manual – v 3.0

#13

20. Set Read-Only in User Mode

Important: If data has just been copied to the diskAshur2, make sure to properly disconnect the drive

ﬁrst by clicking ‘Safely Remove Hardware/Eject’ the diskAshur2 from the Operating System before reconnecting and setting the diskAshur2 as ‘Read-Only/Write-Protect’.

To set the diskAshur2 to Read-Only, ﬁrst enter the “User Mode” as described in section 18. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode, press and hold down “7 + 6” buttons. (7=Read + 6=Only)

Solid GREEN LED will change to blinking

GREEN and BLUE LEDs GREEN and BLUE LEDs will change to a solid

2. Release 7+6 buttons and press “UNLOCK”

GREEN LED indicating the drive is conﬁgured

as Read-Only

Note: 1. This setting is activated the next time the drive is unlocked.

2. If a User set the drive as Read-Only, Admin can override it by setting the drive as Read/Write in Admin mode.

3. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write

21. Enable Read/Write in User Mode

To set the diskAshur2 to Read/Write, ﬁrst enter the “User Mode” as described in section 18. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode, press and hold down “7 + 9” buttons. (7=Read + 9=Write)

2. Release 7+9 buttons and press “UNLOCK”

Manual – v 3.0

Note: 1. This setting is activated the next time the drive is unlocked.

2. If a User set the drive as Read-Only, Admin can override it by setting the drive as Read/Write in

iStorage diskAshur

Admin mode.

3. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write

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Solid GREEN LED will change to blinking

GREEN and BLUE LEDs GREEN and BLUE LEDs will change to a solid

GREEN LED indicating the drive is conﬁgured

as Read/Write

22. Brute Force Protection

If an incorrect PIN is entered 15 (3 x 5 PIN clusters) consecutive times, then all Admin/User PINs, the encryption key and all data will be deleted and lost forever. The diskAshur

will then need to be formatted and partitioned before it can be reused.

1. If a PIN is entered incorrectly 5 (ﬁve) consecutive times, all LEDs - RED, GREEN, BLUE will light up and become solid.

2. Unplug the drive and re-plug it into the host to get ﬁve more PIN attempts. If PIN is incorrectly entered 5 more times, (10

in total - 5 from step 1 and 5 from step 2) all LEDs - RED, GREEN, BLUE will light up and become solid again.

3. Unplug the drive, hold down the “SHIFT” button and replug it into the host, all LEDs - RED, GREEN, BLUE will light up and blink together.

4. With all LEDs blinking, enter “47867243” and press the “UNLOCK” button to get 5 ﬁnal attempts.

Caution: After 15 consecutive incorrect PIN entries the Brute Force Defence Mechanism activates and deletes

all Admin/User PINs, the encryption key and data. A new Admin PIN must be created, refer to Section

15 on page 12 on ‘How to Create an Admin PIN after a Brute Force attack or Reset’, the diskAshur will also need to be partitioned and formatted before any new data can be added to the drive.

23. How to perform a complete reset

To perform a complete reset, the diskAshur2 must be in a standby state (solid RED LED). Once the drive is reset then all Admin/User PINs, the encryption key and all data will be deleted and lost forever and the drive will need to be formatted and partitioned before it can be reused.

To reset the diskAshur2 proceed with the following steps.

1. In standby state, press and hold down “0” button until all LEDs blink alternately on and off

Solid RED LED will change to all LEDs, RED,

GREEN and BLUE blinking alternately on and

off

RED, GREEN and BLUE alternating LEDs will

2. Press and hold down “2 + 7” buttons until all LEDs become solid for a second and then to a solid RED LED

change to all solid for a second and then to a solid RED LED indicating the drive has been reset

Important: After a complete reset a new Admin PIN must be created, refer to Section 15 on page 12 on ‘How to

Create an Admin PIN after a Brute Force attack or Reset’, the diskAshur

will also need to be

partitioned and formatted before any new data can be added to the drive.

iStorage diskAshur

Manual – v 3.0

www.istorage-uk.com

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24. Initialising and formatting the diskAshur2

After a ‘Brute Force Attack’ or a complete reset of the diskAshur2 will delete all data, encryption key and partition settings. You will need to initialise and format the diskAshur

To initialise your diskAshur2, do the following:

1. Attach the diskAshur

to the computer.

2. Create a new Admin PIN - see page 12, section 15, ‘How to create an Admin PIN after a Brute Force attack or reset’.

before it can be used.

3. With the diskAshur

in standby state (RED LED) enter New Admin PIN to unlock (GREEN LED).

4. Windows 7: Right click Computer and then click Manage and then select Disk Management Windows 8: Right-click left corner of desktop and select Disk Management Windows 10: Right click on the start button and select Disk Management

5. In the Computer Manage window, click Disk Management. In the Disk Management window, the diskAshur2 is recognised as an unknown device that is uninitialised and unallocated.

Note: If the Initialise Disk Wizard window opens, click Cancel.

6. Right-click Unknown Disk, and then select Initialise Disk.

Manual – v 3.0

iStorage diskAshur

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7. In the Initialise Disk window, click OK.

8. Right-click in the blank area under the Unallocated section, and then select New Simple Volume. The Welcome to the New Simple Volume Wizard window opens.

9. Click Next.

10. If you need only one partition, accept the default partition size and click Next.

11. Assign a drive letter or path and click Next.

12. Create a volume label, select Perform a quick format, and then click Next.

13. Click Finish.

14. Wait until the format process is complete. The diskAshur

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will be recognised and it is available for use.

iStorage diskAshur

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25. diskAshur

Setup for Mac OS

Your diskAshur2 is preformatted in NTFS for Windows. To reformat the drive to a Mac compatible format please read below. Once the drive is unlocked, open Disk Utility from Applications/Utilities/Disk Utilities.

To format the diskAshur2:

1. Select diskAshur2 from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage diskAshur2 Media’ or 232.9 diskAshur2.

2. Click the ‘Erase’ button (ﬁgure 1).

ﬁgure 1

3. Enter a name for the drive (ﬁgure 2). The default name is Untitled. The name of the drive will eventually appear on the desktop.

Manual – v 3.0

iStorage diskAshur

ﬁgure 2

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4. Select a scheme and volume format to use. The Volume Format dropdown menu (ﬁgure 3) lists the available drive formats that the Mac supports. The recommended format type is ‘Mac OS Extended (Journaled).’ The scheme format dropdown menu lists the available schemes to use (ﬁgure 4). We recommend using ‘GUID Partition Map’ on drives larger than 2TB.

ﬁgure 3

ﬁgure 4

5. Click the ‘Erase’ button. Disk Utility will unmount the volume from the desktop, erase it, and then remount it on the desktop.

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26. diskAshur

Setup for Linux (Ubuntu 14.04)

If your diskAshur2 has been initialised and formatted in NTFS for Windows, you can directly use the drive on Ubuntu. If not, please read below.

To format the diskAshur

as FAT ﬁlesystem:

1. Open ‘Unity Dash’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed.

2. Click to select the drive (500 GB Hard Disk) under ‘Devices’. Next click on the gears icon under ‘Volumes’ and then click on ‘Format’.

3. Select ‘Compatible with all systems and devices(FAT)’ for the ‘Type’ option. And enter a name for the drive, e.g: diskAshur2. Then, click the ‘Format’ button.

Manual – v 3.0

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4. Click ‘Format’ again.

5. The drive will start to be formatted.

6. After the format process is ﬁnished, click to mount the drive to Ubuntu.

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