iStorage datAshur Pro 2 User Manual

Please make sure you remember your PIN (password), without it there is no way to access the data on the drive.

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If you are having difﬁculty using your datAshur PRO

please contact our support team by email -

support@istorage-uk.com or by phone on +44 (0) 20 8991 6260.

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Table of Contents

Introduction ........................................................................................................................................................................................... 4

Box contents ......................................................................................................................................................................................... 4

1. LED indicators and their actions ..................................................................................................................................................... 5

2. Battery and LED States ................................................................................................................................................................... 5

3. First Time Use ................................................................................................................................................................................. 6

4. Unlocking datAshur PRO2 with the Admin PIN ............................................................................................................................... 7

5. To Enter Admin Mode ..................................................................................................................................................................... 8

6. To Exit Admin Mode ....................................................................................................................................................................... 8

7. Changing the Admin PIN ................................................................................................................................................................ 9

8. Setting a User PIN Policy ............................................................................................................................................................... 10

9. How to delete the User PIN Policy .................................................................................................................................................. 11

10. How to check the User PIN Policy .................................................................................................................................................. 12

11. Adding a New User PIN in Admin Mode ......................................................................................................................................... 13

12. Changing the User PIN in Admin Mode .......................................................................................................................................... 14

13. Deleting the User PIN in Admin Mode ........................................................................................................................................... 14

14. How to Unlock datAshur PRO2 with User PIN ................................................................................................................................. 15

15. Changing the User PIN in User Mode ............................................................................................................................................ 15

16. Creating a One-Time User Recovery PIN ........................................................................................................................................ 16

17. Deleting the One-Time User Recovery PIN ..................................................................................................................................... 16

18. Activating Recovery Mode and Creating New User PIN .................................................................................................................. 17

19. Set User Read-Only in Admin Mode .............................................................................................................................................. 18

20. Enable User Read/Write in Admin Mode ........................................................................................................................................ 18

21. Set Global Read-Only in Admin Mode ............................................................................................................................................ 19

22. Enable Global Read/Write in Admin Mode ..................................................................................................................................... 19

23. How to conﬁgure a Self-Destruct PIN ............................................................................................................................................. 20

24. How to delete the Self-Destruct PIN ............................................................................................................................................... 21

25. How to Unlock with the Self-Destruct PIN ...................................................................................................................................... 21

26. How to Conﬁgure an Admin PIN after a Brute Force attack or Reset .............................................................................................. 22

27. Setting the Unattended Auto-Lock Clock ........................................................................................................................................ 22

28. Turn off the Unattended Auto-Lock Clock ....................................................................................................................................... 23

29. How to check the Unattended Auto-Lock Clock ............................................................................................................................... 24

30. Set Read-Only in User Mode .......................................................................................................................................................... 24

31. Enable Read/Write in User Mode .................................................................................................................................................... 25

32. Brute Force Hack Defence Mechanism ........................................................................................................................................... 25

33. How to set the User PIN Brute Force Limitation ............................................................................................................................. 26

34. How to check the User PIN Brute Force Limitation ......................................................................................................................... 27

35. How to perform a complete reset ................................................................................................................................................... 28

36. How to conﬁgure datAshur PRO2 as Bootable ................................................................................................................................ 28

37. How to disable the datAshur PRO2 Bootable feature ....................................................................................................................... 29

38. How to check the Bootable setting .................................................................................................................................................. 29

39. How to conﬁgure the Drive as Removable or Local Disk ................................................................................................................ 30

40. How to check whether the Drive is Removable or Local Disk ......................................................................................................... 31

41. Formatting the datAshur PRO2 for Windows .................................................................................................................................. 32

42. datAshur PRO2 Setup for Mac OS .................................................................................................................................................. 34

43. datAshur PRO2 Setup for Linux (Ubuntu 18.04 LTS) ..................................................................................................................... 36

44. Hibernating, Suspending or Logging off from the Operating System ............................................................................................ 39

45. How to check Firmware in Admin Mode ......................................................................................................................................... 39

46. How to check Firmware in User Mode ............................................................................................................................................ 40

47. Technical Support .......................................................................................................................................................................... 41

48. Warranty and RMA information ...................................................................................................................................................... 41

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Introduction

Note: The datAshur PRO2 rechargeable battery is not fully charged, we recommend the battery be

charged prior to ﬁrst use. Please plug in the datAshur PRO2 to a powered USB port for 30-60 minutes to fully charge the battery.

Thank you for purchasing the iStorage datAshur® PRO2, an ultra-secure and easy to use, hardware encrypted USB 3.2 Gen 1 PIN authenticated ﬂash drive with capacities up to 512GB and rising.

The datAshur PRO2 incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identiﬁcation Number) onto the on-board keypad to unlock the drive before connecting to a USB port. To lock the drive and encrypt all data, simply eject the datAshur PRO2 from the host computer and the entire contents of the drive will be encrypted (full disk encryption) using military grade AES-XTS 256-bit hardware encryption. If the drive is lost or stolen and an incorrect PIN is entered 10 consecutive times (default setting), the datAshur PRO2 defence mechanism will be triggered to protect against unathorised access.

The datAshur PRO2 can be conﬁgured with both User and Admin PINs and can also be programmed to include a ‘User Recovery PIN’ making it perfect for corporate and government deployment. As the datAshur PRO2 is unlocked via the on-board keypad and not a host computer, it is not vulnerable to software/hardware based key-loggers or brute force attacks.

One of the unique and underlying security features of the GDPR compliant datAshur PRO2 is the dedicated hardware based secure microprocessor (Common Criteria EAL4+ ready), which employs built-in physical protection mechanisms designed to defend against external tamper, bypass attacks and fault injections. Unlike other solutions, the datAshur PRO2 reacts to an automated attack by entering the deadlock frozen state, which renders all such attacks as useless. In plain and simple terms, without the PIN there’s no way in!

Box Contents

• iStorage datAshur PRO2

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• Extruded Aluminium Sleeve

• QSG - Quick Start Guide

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1. LED indicators and their actions

LED LED State Description LED LED State Description

RED, GREEN and

RED Solid Locked device (in either

Standby or Reset states)

RED - Fade Out Device Turning off to the

Idle State

GREEN Blinking Unlocked device as Admin

(not connected to USB port)

BLUE Blinking

GREEN and BLUE

Blinking together

GREEN and BLUE

Blinking alternately

Waiting for User PIN entry

Waiting for Admin PIN entry

Authentication in progress

GREEN Solid

BLUE Solid

Unlocked device as User (not connected to USB port) or device in User mode

Device in Admin mode

BLUE blinking every

5 seconds

Battery starts charging after 30 seconds when device is locked and connected to a USB port

2. Battery and LED States

Note: The normal function of the datAshur PRO2 may be disturbed by strong Electro-Magnetic Interference. If

so, simply power cycle the product (power off then power on) to resume normal operation. If normal operation does not resume, please use the product in a different location.

Low Battery Sensor

The datAshur PRO2 incorporates voltage detection circuitry that monitors the battery output when the device is powered on. When battery output drops to 3.3V or below, the RED LED ﬂashes three times and fades out. At this point, the User should connect the datAshur PRO2 to a powered USB port and charge for 15-30minutes. Once recharged, the datAshur PRO2 will resume normal function.

To wake from Idle State

Idle state is deﬁned as when datAshur PRO2 is not being used and all LEDs are off.

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To wake datAshur PRO2 from the idle state do the following.

Press and hold down the SHIFT ( ) button for one second or connect the device to a powered USB port

RED, GREEN and BLUE LEDs blink once in sequence then the

GREEN LED blinks twice and ﬁnally switches to a solid RED

LED indicating the device is in Standby State

To enter Idle State

To force datAshur PRO2 to enter Idle State, execute either of the following operations:

• If the device is connected to a USB port, disconnect it.

• If the device is not connected to a USB port, press and hold down the SHIFT ( ) button for a second until the LED turns solid RED and fades out to the Idle State (off).

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Note: When datAshur PRO2 is unlocked and not connected to a USB port and no operations are performed

within 30 seconds, the device will enter Idle State automatically. The LED turns to solid RED and then fades out to the idle state.

When datAshur PRO2 is connected to a USB port, the SHIFT ( ) button does not function. When connected to a powered USB port, a locked datAshur PRO2 will start charging after 30 seconds,

indicated by the BLUE LED blinking every 5 seconds.

Power-on States

After the device wakes from Idle State, it will enter one of the following states shown in the table below.

Power-on State LED indication

Standby Reset

Low Battery Level

Initial Shipment State

RED Solid RED Solid RED Blinks 3

Times

RED and GREEN

Solid

Encryption Key

 

 

 

 

Admin PIN

Description

Waiting for Admin or User PIN entry Waiting for conﬁguration of an Admin PIN

Charge on a powered USB port for 15-30 minutes

Waiting for conﬁguration of an Admin PIN

3. First Time Use

datAshur PRO2 is supplied in the ‘Initial Shipment State’ with no pre-set Admin PIN. A 7-15 digit Admin PIN must be conﬁgured before the drive can be used. Once an Admin PIN has been successfully conﬁgured, it is then not possible to switch the drive back to the ‘Initial Shipment State’.

PIN Requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

Password Tip: You can conﬁgure a memorable word, name, phrase or any other Alphanumerical PIN combination

by simply pressing the button with the corresponding letters on it.

Examples of these types of Alphanumerical PINs are:

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• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)

• For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)

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Using this method, long and easy to remember PINs can be conﬁgured.

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To conﬁgure an Admin PIN and unlock the datAshur PRO2 for the ﬁrst time, please follow the simple steps in the table below.

Instructions - First Time Use LED LED State

RED, GREEN and BLUE LEDs blink once in

1. Press and hold down the SHIFT ( ) button for one second

sequence then the GREEN LED blinks twice and ﬁnally switches to solid RED and GREEN LEDs indicating the drive is in the Initial Shipment State

2. Press and hold down both KEY ( ) + 1 buttons

3. Enter New Admin PIN and press the KEY ( ) button once

LEDs turn to blinking GREEN and solid BLUE

Blinking GREEN and solid BLUE LEDs switch to a GREEN blink then back to Blinking GREEN and solid BLUE LEDs

BLUE LED rapidly blinks then switches to a solid

4. Re-enter New Admin PIN and press the KEY ( ) button again

BLUE LED and ﬁnally to a blinking GREEN LED

indicating the Admin PIN has been successfully conﬁgured and drive unlocked

Note: Once datAshur PRO2 has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds

only, during which time the datAshur PRO2 needs to be connected to a powered USB port. It can be locked down immediately (if not connected to a USB port) by pressing and holding down the SHIFT ( ) button for a second or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system when connected to a USB port.

When the datAshur PRO2 is unlocked and connected to a USB port, it will not accept further instructions via the keypad.

Locking datAshur PRO

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To lock the drive, safely eject the datAshur PRO2 from your host operating system and unplug from the USB port. If data is being written to the drive, unplugging the datAshur PRO2 will result in incomplete data transfer and possible data corruption.

4. Unlocking datAshur PRO2 with the Admin PIN

To unlock the datAshur PRO2 with the Admin PIN, please follow the simple steps in the table below.

RED, GREEN and BLUE LEDs blink once in

sequence then the GREEN LED blinks twice and ﬁnally switches to a solid RED LED indicating the drive is in Standby State

GREEN and BLUE LEDs blink together

GREEN and BLUE LEDs will alternately blink

several times and then to a solid BLUE LED and changing to a blinking GREEN LED indicating the drive has been successfully unlocked as Admin

1. Press and hold down the SHIFT ( ) button for one second

2. In Standby State (solid RED LED) press the KEY (

) button once

3. With the GREEN and BLUE LEDs blinking together, enter the Admin PIN and press the KEY (

) button

again

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Note: Once datAshur PRO2 has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds

only, during which time the datAshur PRO2 needs to be connected to a powered USB port. It can be locked down immediately (if not connected to a USB port) by pressing and holding down the SHIFT ( ) button for a second or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system when connected to a USB port.

When the datAshur PRO2 is unlocked and connected to a USB port, it will not accept further instructions via the keypad.

5. To Enter Admin Mode

To Enter Admin Mode, do the following.

RED, GREEN and BLUE LEDs blink once in

1. Press and hold down the SHIFT ( ) button for one second

2. In Standby State (solid RED LED) press the KEY (

) button once

3. With the GREEN and BLUE LEDs blinking together, enter the Admin PIN and press the KEY (

) button

again

4. Press the KEY ( within 2 seconds (KEY (

) button Three times

) x 3)

sequence then the GREEN LED blinks twice and ﬁnally switches to a solid RED LED indicating the device is in Standby State

GREEN and BLUE LEDs blink together

GREEN and BLUE LEDs will alternately blink

several times and then to a solid BLUE LED changing to a blinking GREEN LED indicating the device is unlocked

Blinking GREEN LED will change to a solid BLUE LED indicating the device is in Admin mode

6. To Exit Admin Mode

When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid

RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid

BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the

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datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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7. Changing the Admin PIN

PIN Requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

Password Tip: You can conﬁgure a memorable word, name, phrase or any other Alphanumerical PIN combination

by simply pressing the button with the corresponding letters on it.

Examples of these types of Alphanumerical PINs are:

• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)

• For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)

Using this method, long and easy to remember PINs can be conﬁgured.

To change the Admin PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both the KEY ( ) + 2 buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter NEW Admin PIN and press KEY ( ) button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs change

3. Re-enter the NEW Admin PIN and press KEY ( ) button

to a rapidly blinking BLUE LED and ﬁnally to a solid BLUE LED indicating the Admin PIN has been successfully changed

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

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To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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8. Setting a User PIN Policy

The Administrator can set a restriction policy for the User PIN. This policy includes setting the minimum length of the PIN (from 7 to 15 digits), as well as requiring or not the input of one or more 'Special Characters'. The “Special Character” functions as both the 'SHIFT ( ) + digit' buttons pressed down together.

To set a User PIN Policy (restrictions), you will need to enter 3 digits, for instance '091', the ﬁrst two digits (09) indicate the minimum PIN length (in this case, 9) and the last digit (1) denotes that one or more 'Special Characters' must be used, in other words 'SHIFT ( ) + digit'. In the same way, a User PIN Policy can be set without the need of a 'Special Character', for instance '120', the ﬁrst two digits (12) indicate the minimum PIN length (in this case,12) and the last digit (0) meaning no Special Character is required.

Once the Administrator has set the User PIN Policy, for instance '091', a new User PIN will need to be conﬁgured - see section 11, ‘Adding a New User PIN in Admin Mode’. If the Administrator conﬁgures the User PIN as '247688314' with the use of a 'Special Character' (SHIFT ( ) + digit pressed down together), this can be placed anywhere along your 7-15 digit PIN during the process of creating the User PIN as shown in the examples below.

A. 'SHIFT ( ) + 2', '4', '7', '6', '8', '8', '3', '1', '4', B. '2', '4', 'SHIFT ( ) + 7', '6', '8', '8', '3', '1', '4', C. '2', '4', '7', '6', '8', '8', '3', '1', 'SHIFT ( ) + 4',

Note:

• If a ‘Special Character’ was used during the conﬁguration of the User PIN, for instance, example ‘B’ above, then the drive can only be unlocked by entering the PIN with the ‘Special Character’ entered precisely in the

order conﬁgured, as per example ‘B’ above - (‘2’, ‘4’, ‘SHIFT ( ) + 7’, ‘6’, ‘8’, ‘8’, ‘3’, ‘1’, ‘4’).

• More than one ‘Special Character’ can be used and placed along your 7-15 digit PIN.

• Users are able to change their PIN but are forced to comply with the set ‘User PIN Policy’ (restrictions), if and when applicable.

• Setting a new User PIN Policy will automatically delete the User PIN if one exists.

• This policy does not apply to the ‘Self-Destruct PIN’. The complexity setting for the Self-Destruct PIN and Admin PIN is always 7-15 digits, with no special character required.

To set a User PIN Policy, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both KEY ( ) + 7 buttons

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2. Enter your 3 digits, remember the ﬁrst two digits denote minimum PIN length and last digit (0 or 1) whether or not a special character has been used.

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

Blinking GREEN and BLUE LEDs will continue to blink

Blinking GREEN and BLUE LEDs will change to

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3. Press the SHIFT ( ) button once

a solid GREEN LED and ﬁnally to a solid BLUE LED indicating the User PIN Policy has been successfully set.

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

9. How to delete the User PIN Policy

To delete the User PIN Policy, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both KEY ( ) + 7 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

Blinking GREEN and BLUE LEDs will change to

2. Enter 070 and press SHIFT ( ) button once

a solid GREEN LED and ﬁnally to a solid BLUE LED indicating the User PIN Policy has been successfully deleted

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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10. How to check the User PIN Policy

The Administrator is able to check the User PIN Policy and can identify the minimum PIN length restriction and whether or not the use of a Special Character has been set by noting the LED sequence as described below.

To check the User PIN Policy, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both SHIFT ( ) + 7 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button and the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. A RED LED blink equates to ten (10) units of a PIN. c. Every GREEN LED blink equates to a single (1) unit of a PIN d. A BLUE blink indicates that a 'Special Character' was used. e. All LED’s (RED, GREEN & BLUE) become solid for 1 second. f. LEDs return to solid BLUE

The table below describes the LED behaviour whilst checking the User PIN Policy, for instance if you have set a 12 digit User PIN with the use of a Special Character (121), the RED LED will blink once (1) and the GREEN LED will blink twice (2) followed by a single (1) BLUE LED blink indicating that a Special Character must be used.

PIN Description 3 digit Setup RED GREEN BLUE

12 digit PIN with use of a Special Character 121 1 Blink 2 Blinks 1 Blink 12 digit PIN with NO Special Character used 120 1 Blink 2 Blinks 0 9 digit PIN with use of a Special Character 091 0 9 Blinks 1 Blink 9 digit PIN with NO Special Character used 090 0 9 Blinks 0

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

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To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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11. Adding a New User PIN in Admin Mode

Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been conﬁgured

as described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. Refer to section 10 to check the user PIN restrictions.

PIN requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

• The SHIFT ( ) button can be used for additional PIN combinations - e.g. SHIFT ( ) + 1 is a different value than just 1. See section 8, ‘Setting a User PIN Policy’.

To add a New User PIN, ﬁrst enter “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both KEY ( ) + 3 buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter New User PIN and press KEY ( ) button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs change

3. Re-enter the New User PIN and press KEY ( ) button again

to a rapidly blinking GREEN LED and ﬁnally to a solid BLUE LED indicating a New User PIN has been successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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12. Changing the User PIN in Admin Mode

Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been conﬁgured as

described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. Refer to section 10 to check the user PIN restrictions.

To change an existing User PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both KEY ( ) + 3 buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter New User PIN and press KEY ( ) button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs change

3. Re-enter the New User PIN and press KEY ( ) button again

to a rapidly blinking GREEN LED and ﬁnally to a solid BLUE LED indicating the User PIN has been successfully changed

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

13. Deleting the User PIN in Admin Mode

To delete an existing User PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both SHIFT ( ) + 3 buttons

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2. Press and hold down both

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SHIFT ( ) + 3 buttons again

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Solid BLUE LED will change to a blinking RED LED

Blinking RED LED will change to a solid RED LED and then to a solid BLUE LED indicating the User PIN has been successfully deleted

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

14. How to Unlock datAshur PRO

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with User PIN

To unlock with the User PIN, the datAshur PRO2 must ﬁrst be in Standby State (solid RED LED) by pressing and holding down the SHIFT ( ) button for one second.

1. In a standby state (solid RED LED) Press and hold down both the SHIFT ( ) + KEY ( ) buttons

RED LED switches to all LEDs, RED, GREEN &

BLUE blinking on and off

RED, GREEN and BLUE blinking LEDs will

change to alternating GREEN and BLUE LEDs

2. Enter User PIN and press the KEY ( ) button then to a solid GREEN LED indicating drive

successfully unlocked in User Mode

15. Changing the User PIN in User Mode

To change the User PIN, ﬁrst unlock the datAshur PRO2 with a User PIN as described above in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode press and hold down both KEY ( ) + 4

2. Enter New User PIN and press the KEY ( ) button

3. Re-enter New User PIN and press the KEY ( ) button

Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been conﬁgured as

described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. The administrator can refer to section 10 to check the user PIN restrictions.

Solid GREEN LED will change to a blinking

GREEN LED and a solid BLUE LED

Blinking GREEN and solid BLUE LEDs will

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will switch to a rapidly blinking GREEN LED and then to a solid GREEN LED indicating a successful User PIN change

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16. Creating a One-Time User Recovery PIN

The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur PRO2. To activate the recovery mode, the user must ﬁrst enter the correct One-Time Recovery PIN, if one has been conﬁgured. The user PIN recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to conﬁgure a new 7-15 digit User PIN.

To conﬁgure a One-Time 7-15 digit User Recovery PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both KEY ( ) + 4 buttons

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

2. Enter a One-Time Recovery PIN and press KEY ( ) button

Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs change

3. Re-enter a One-Time Recovery PIN and press KEY ( ) button again

to a rapidly blinking GREEN LED and ﬁnally to a solid BLUE LED indicating the One-Time Recovery PIN has been successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

17. Deleting the One-Time User Recovery PIN

To delete the One-Time User Recovery PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both

SHIFT ( ) + 4 buttons

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Solid BLUE LED will change to blinking

RED LED

Blinking RED LED will become solid RED and

2. Press and hold down both

SHIFT ( ) + 4 buttons again

then switch to a solid BLUE LED indicating that the One-Time User Recovery PIN has been successfully deleted

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

18. Activating Recovery Mode and Creating New User PIN

The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur PRO2. To activate the recovery mode, the user must ﬁrst enter the correct One-Time Recovery PIN, if one has been conﬁgured. The user PIN recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to conﬁgure a new 7-15 digit User PIN.

To activate the Recovery process and conﬁgure a new User PIN, proceed with the following steps.

1. With the drive in Idle State press and hold down the SHIFT ( ) button for one second

2. In Standby State press and hold down both KEY ( ) + 4 buttons

3. Enter the One-Time Recovery PIN and press the KEY ( ) button

4. Enter the New User PIN and press the KEY ( ) button

5. Re-enter the New User PIN and press the KEY ( ) button again

Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been conﬁgured

as described in section 8, which imposes a minimum PIN length and whether a special character has been used. Refer to section 10 to check the user PIN restrictions.

RED, GREEN and BLUE LEDs blink once in

sequence then the GREEN LED blinks twice and ﬁnally switches to a solid RED LED indicating the drive is in Standby State

Solid RED LED will change to blinking RED and

GREEN LEDs GREEN and BLUE LEDs alternate on and off then

to a solid GREEN LED and ﬁnally to blinking

GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs change to a single GREEN LED blink then back to blinking

GREEN and solid BLUE LEDs GREEN LED blinks rapidly then becomes solid

GREEN indicating the recovery process has

been successful and a new user PIN conﬁgured

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19. Set User Read-Only in Admin Mode

With so many viruses and Trojans infecting USB drives, the Read-Only feature is especially useful if you need to access data on the USB drive when used in a public setting. This is also an essential feature for forensic purposes, where data must be preserved in its original and unaltered state that cannot be modiﬁed or overwritten.

When the Administrator conﬁgures the datAshur PRO2 and restricts User access to Read-Only, then only the Administrator can write to the drive or change the setting back to Read/Write as described in section 20. The User is restricted to Read-Only access and cannot write to the drive or change this setting in user mode.

To set the datAshur PRO2 and restrict User access to Read-Only, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both “7 + 6” buttons.

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid BLUE LED

2. Press KEY ( ) button indicating the drive has been conﬁgured and

restricts User access to Read-Only

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

20. Enable User Read/Write in Admin Mode

To set the datAshur PRO2 back to Read/Write, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both “7 + 9”

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2. Press KEY ( ) button

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Solid BLUE LED will change to blinking GREEN

and BLUE LEDs

GREEN and BLUE LEDs change to a solid GREEN LED then to a solid BLUE LED

indicating the drive is conﬁgured as Read/Write

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

21. Set Global Read-Only in Admin Mode

When the Administrator conﬁgures the datAshur PRO2 and restricts it to Global Read-Only, then neither the Administrator nor the User can write to the drive and both are restricted to Read-Only access. Only the Administrator is able to change the setting back to Read/Write as described in section 22.

To set the datAshur PRO2 and restrict Global access to Read-Only, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both “5 + 6”

buttons.

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid BLUE LED

2. Press KEY ( ) button indicating the drive has been conﬁgured and

restricts Global access to Read-Only

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

22. Enable Global Read/Write in Admin Mode

To set the datAshur PRO2 back to Read/Write from the Global Read-Only setting, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

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1. In Admin mode, press and hold down both “5 + 9” buttons.

2. Press KEY ( ) button

Solid BLUE LED will change to blinking GREEN

and BLUE LEDs

GREEN and BLUE LEDs change to a solid GREEN LED then to a solid BLUE LED

indicating the drive is conﬁgured as Read/Write

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

23. How to conﬁgure a Self-Destruct PIN

You can conﬁgure a self-destruct PIN which when entered performs a Crypto-Erase on the drive (encryption key is deleted). This process deletes all conﬁgured PINs and renders all data stored on the drive as inaccessible (lost forever), the drive will then show as unlocked GREEN LED. Running this feature will cause the self-destruct PIN to become the new User PIN and the drive will need to be formatted before it can be reused.

To set the Self-Destruct PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both

KEY ( ) + 6 buttons

2. Conﬁgure a 7-15 digit Self-Destruct PIN and

press the KEY ( ) button

Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

GREEN LED will rapidly blink for several

3. Re-enter the Self-Destruct PIN and press

the KEY ( ) button

seconds and then changes to a solid BLUE LED to indicate the Self-Destruct PIN has been successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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24. How to Delete the Self-Destruct PIN

To delete the Self-Destruct PIN, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both

SHIFT + 6 buttons

Solid BLUE LED will change to a blinking RED LED

Blinking RED LED will become solid and then

2. Press and hold down SHIFT + 6 buttons again

change to a solid BLUE LED indicating the Self-Destruct PIN was successfully deleted

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

25. How to Unlock with the Self-Destruct PIN

Warning: When the Self-Destruct mechanism is activated, all data, the encryption key and the Admin/User

PINs are deleted. The Self-Destruct PIN becomes the User PIN. No Admin PIN exists after the Self-Destruct mechanism is activated. The datAshur PRO2 will need to be reset (see ‘How to perform a complete reset’ Section 35, on page 28) ﬁrst in order to conﬁgure an Admin PIN with full Admin privileges including the ability to conﬁgure a User PIN.

When used, the self-destruct PIN will delete ALL data, Admin/User PINs and then unlock the drive. Activating this feature will cause the Self-Destruct PIN to become the New User PIN and the datAshur PRO2 will need to be formatted before any new data can be added to the drive.

To activate the Self-Destruct mechanism, the drive needs to be in the standby state (solid RED LED) and then proceed with the following steps.

1. In standby state (solid RED LED), press and hold

down both the SHIFT ( ) + KEY ( ) buttons

RED LED switches to all LEDs, RED, GREEN &

BLUE blinking on and off

RED, GREEN and BLUE blinking LEDs will

2. Enter the Self-Destruct PIN and press the

KEY ( ) button

change to GREEN and BLUE LEDs alternating on and off for a few seconds and ﬁnally shifts to a solid GREEN LED indicating the datAshur PRO2 has successfully self-destructed

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26. How to Conﬁgure an Admin PIN after a Brute Force attack or Reset

It will be necessary after a Brute Force attack or when the datAshur PRO2 has been reset to conﬁgure an Admin PIN before the drive can be used.

PIN Requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

If the datAshur PRO2 has been brute forced or reset, the drive will be in standby state (solid RED LED). to conﬁgure an Admin PIN proceed with the following steps.

1. In Standby state (solid RED LED), press and hold down both SHIFT ( ) + 1 buttons

Solid RED LED will change to blinking GREEN and solid BLUE LEDs

Blinking GREEN and solid BLUE LEDs will

2. Enter New Admin PIN and press KEY ( ) button

switch to a single GREEN LED blink and then back to blinking GREEN and solid BLUE LEDs

Blinking GREEN LED and solid BLUE LED

3. Re-enter the New Admin PIN and press KEY ( ) button

change to BLUE LED rapidly blinking for a few seconds and then to a solid BLUE LED indicating the Admin PIN was successfully conﬁgured.

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

27. Setting the Unattended Auto-Lock Clock

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To protect against unauthorised access if the drive is unlocked and unattended, the datAshur PRO2 can be set to automatically lock after a pre-set amount of time. In its default state, the datAshur PRO2 Unattended Auto Lock time-out feature is turned off. The Unattended Auto Lock can be set to activate between 5 - 99 minutes.

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To set the Unattended Auto Lock time-out, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both

KEY ( ) + 5 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Enter the amount of time that you would like to set the Auto-Lock time-out feature for, the minimum time that can

be set is 5 minutes and the maximum being 99 minutes (5-99 minutes). For example enter:

05 for 5 minutes (press ‘0’ followed by a ‘5’) 20 for 20 minutes (press ‘2’ followed by a ‘0’) 99 for 99 minutes (press ‘9’ followed by another ‘9’)

Blinking GREEN and BLUE LEDs will change to

3. Press the SHIFT ( ) button

a solid GREEN for a second and then ﬁnally to a solid BLUE LED indicating the Auto-Lock time out is successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

28. Turn off the Unattended Auto-Lock Clock

To turn off the Unattended Auto Lock, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both

KEY ( ) + 5 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

Blinking GREEN and BLUE LEDs will change to

2. Enter 00 and press the SHIFT ( ) button

a solid GREEN for a second and then ﬁnally to a solid BLUE LED indicating the Auto-Lock time out has been successfully disabled

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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29. How to check the Unattended Auto-Lock Clock

The Administrator is able to check and determine the length of time set for the unattended auto-lock clock by simply noting the LED sequence as described on the table at the bottom of this page.

To check the unattended auto-lock, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down

SHIFT ( ) + 5

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button and the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. Each RED LED blink equates to ten (10) minutes. c. Every GREEN LED blink equates to one (1) minute. d. All LED’s (RED, GREEN & BLUE) become solid for 1 second. e. LEDs return to solid BLUE

The table below describes the LED behaviour whilst checking the unattended auto-lock, for instance if you have set the drive to automatically lock after 25 minutes, the RED LED will blink twice (2) and the GREEN LED will blink ﬁve (5) times.

Auto-Lock in minutes RED GREEN

5 minutes 0 5 Blinks 15 minutes 1 Blink 5 Blinks 25 minutes 2 Blinks 5 Blinks 40 minutes 4 Blinks 0

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

30. Set Read-Only in User Mode

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To set the datAshur PRO2 to Read-Only, ﬁrst enter the “User Mode” as described in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode, press and hold down both “7 + 6” buttons. (7=Read + 6=Only)

iStorage datAshur PRO

Solid GREEN LED will change to blinking

GREEN and BLUE LEDs

GREEN and BLUE LEDs will change to a solid

2. Press KEY ( ) button

GREEN LED indicating the drive is conﬁgured

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Note: 1. If a User set the drive as Read-Only, Admin can override this by setting the drive as Read/Write in

Admin mode.

2. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write.

31. Enable Read/Write in User Mode

To set the datAshur PRO2 to Read/Write, ﬁrst enter the “User Mode” as described in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode, press and hold down “7 + 9” buttons. (7=Read + 9=Write)

Solid GREEN LED will change to blinking

GREEN and BLUE LEDs

GREEN and BLUE LEDs will change to a solid

2. Press KEY ( ) button

GREEN LED indicating the drive is conﬁgured

as Read/Write

Note: 1. If a User set the drive as Read-Only, Admin can override this by setting the drive as Read/Write in

Admin mode.

2. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write.

32. Brute Force Hack Defence Mechanism

The datAshur PRO2 incorporates a defence mechanism to protect the drive against Brute Force attacks. By default, the initial shipment state values of the brute force limitation (consecutive incorrect PIN entries) for both the Admin PIN and User PIN is 10 and 5 for the Recovery PIN. Three independent brute force counters are used to record the incorrect attempts for each PIN authorisation (Admin, User and Recovery) as set out below.

• If a user enters an incorrect User PIN 10 consecutive times, the User PIN will be deleted but the data, Admin PIN and Recovery PIN remain intact and accessible.

• If an incorrect Recovery PIN is entered 5 consecutive times, the Recovery PIN is deleted but the data and Admin PIN remain intact and accessible.

• If an incorrect Admin PIN is entered 10 consecutive times, the drive will reset. All PINs and data are deleted and lost forever.

The table below assumes that all three PINs have been set up and highlights the effect of triggering the brute force defence mechanism of each individual PIN.

PIN used to

unlock drive

Consecutive incorrect

PIN enteries

Description of what happens

• The User PIN is deleted.

User PIN 10

• The Recovery PIN, the Admin PIN and all data remain intact and accessible.

Recovery PIN 5

Admin PIN 10

• The Recovery PIN is deleted.

• The Admin PIN and all data remain intact and accessible.

• The datAshur PRO2 will reset. All PINs and data are deleted and lost forever.

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Note: The brute force limitation is defaulted to initial shipment state values when the drive is completely reset,

or self-destruct feature is activated, or brute forced. If Admin changes the User PIN, or a new User PIN is set when activating the recovery feature, the User PIN brute force counter is zeroed (0) but the brute force limitation is not affected. If Admin changes the Recovery PIN, the Recovery PIN brute force counter is zeroed.

Successful authorisation of a certain PIN will zero the brute force counter for that particular PIN, but not affect the other PINs brute force counter. Failed authorisation of a certain PIN will increase the brute force counter for that particular PIN, but not affect the other PINs brute force counter.

33. How to set the User PIN Brute Force Limitation

Note: The User PIN brute force limitation setting is defaulted to 10 consecutive incorrect PIN entries when

32. How to set the User PIN Brute Force Limitation

the drive is either completely reset, brute forced or the self-destruct PIN is activated.

The brute force limitation for datAshur PRO2 User PIN can be reprogrammed and set by the administrator. This feature can be set to allow attempts from 1 to 10 consecutive incorrect PIN entries.

To conﬁgure the User PIN brute force limitation, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both 7 + 0 buttons

Solid BLUE LED will change to GREEN and

BLUE LEDs blinking together

2. Enter the number of attempts for the brute force limitation (between 01-10), for example enter:

• 01 for 1 attempt

• 10 for 10 attempts

Blinking GREEN and BLUE LEDs will switch to a solid GREEN LED for a second and then

3. Press the SHIFT ( ) button once to a solid BLUE LED indicating the brute force

limitation was successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

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To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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34. How to check the User PIN Brute Force Limitation

The Administrator is able to observe and determine the number of consecutive times an incorrect User PIN is allowed to be entered before triggering the Brute Force defence mechanism by simply noting the LED sequence as described below.

To check the brute force limitation setting, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both 2 + 0 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button and the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. Each RED LED blink equates to ten (10) units of a brute force limitation number. c. Every GREEN LED blink equates to one (1) single unit of a brute force limitation number. d. All LED’s (RED, GREEN & BLUE) become solid for 1 second. e. LEDs return to solid BLUE

The table below describes the LED behaviour whilst checking the brute force limitation setting, for instance if you have set the drive to brute force after 5 consecutive incorrect PIN entries, the GREEN LED will blink ﬁve (5) times.

Brute Force Limitation Setting RED GREEN

2 attempts 0 2 Blinks 5 attempts 0 5 Blinks 10 attempts 1 Blink 0

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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35. How to perform a complete reset

To perform a complete reset, the datAshur PRO2 must be in standby state (solid RED LED). Once the drive is reset then all Admin/User PINs, the encryption key and all data will be deleted and lost forever and the drive will need to be formatted before it can be reused. To reset the datAshur PRO2 proceed with the following steps.

1. In standby state (solid RED LED) , press and hold down “0” button

Solid RED LED will change to all LEDs, RED,

GREEN and BLUE blinking alternately on and

off

RED, GREEN and BLUE alternating LEDs will

2. Press and hold down both 2 + 7 buttons

become solid for a second and then to a solid

RED LED indicating the drive has been reset

Important: After a complete reset a new Admin PIN must be conﬁgured, refer to Section 26 on page 22 on ‘How

to Conﬁgure an Admin PIN after a Brute Force attack or Reset’, the datAshur PRO2 will also need to be

formatted before any new data can be added to the drive.

36. How to conﬁgure datAshur PRO

2

as Bootable

Note: When the drive is set as bootable, ejecting the drive from Operating System will

not force the LED to turn RED. The drive stays solid GREEN and needs to be unplugged for next time use. The default setting of the datAshur PRO2 is conﬁgured as non-bootable.

iStorage datAshur PRO2 USB drives are equipped with a bootable feature to accommodate power cycling during a host boot process. When booting from the datAshur PRO2, you are running your computer with the operating system that is installed on the datAshur PRO2.

To set the drive as bootable, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both KEY ( ) + 8 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press “0” followed by a “1” (01) GREEN and BLUE LEDs will continue to blink

Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and ﬁnally to a solid BLUE

3. Press the SHIFT ( ) button once LED indicating the drive has been successfully

conﬁgured as bootable

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

iStorage datAshur PRO

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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37. How to disable the datAshur PRO

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Bootable feature

To disable the datAshur PRO2 Bootable Feature, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode, press and hold down both

KEY ( ) + 8 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press “0” followed by another “0” (00) GREEN and BLUE LEDs will continue to blink

Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and ﬁnally to a solid BLUE

3. Press the SHIFT ( ) button once LED indicating the bootable feature has been

successfully disabled

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

38. How to check the Bootable setting

To check the bootable setting, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both

SHIFT ( ) + 8 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button and one of the following two scenarios will happen;

• If datAshur PRO2 is conﬁgured as Bootable, the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks once. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE

• If datAshur PRO2 is NOT conﬁgured as Bootable, the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. All LEDs are off c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE

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Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

39. How to conﬁgure the Drive as Removable or Local Disk

iStorage datAshur PRO2 USB drives can be conﬁgured as either “Removable Disk” or “Local Disk” whilst the default setting of the datAshur PRO2 is conﬁgured as a Removable Disk. To conﬁgure the drive, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both

KEY ( ) + 1 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Enter one of the following indication numbers for disk enumeration type:

• “00” for “Removable Disk”

• “01” for “Local Disk” Blinking GREEN and BLUE LEDs will change to

a solid GREEN for a second and then ﬁnally to a

3. Press SHIFT ( ) button once solid BLUE LED indicating the disk

enumeration has been successfully conﬁgured

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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40. How to check whether the Drive is Removable or Local Disk

To check the disk enumeration setting, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both

SHIFT ( ) + 1 buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button and the following happens;

• If datAshur PRO2 is conﬁgured as Local Disk, the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks once. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE

• If datAshur PRO2 is conﬁgured as Removable Disk, the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. All LEDs are off c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE

Note: When the datAshur PRO2 is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,

during which time the drive can accept instructions via the keypad allowing it to be conﬁgured with a host of security features. If no key event happens within 30 seconds, the datAshur PRO2 will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state (all LEDs off).

To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2 must ﬁrst be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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41. Formatting the datAshur PRO2 for Windows

After a ‘Brute Force Attack’ or a complete reset the datAshur PRO2 will delete all data and the encryption key. You will need to format the datAshur PRO2 before it can be used.

To format your datAshur PRO2, do the following:

1. Conﬁgure a new Admin PIN - see page 22, section 26, ‘How to conﬁgure an Admin PIN after a Brute Force attack or reset’.

2. With the datAshur PRO2 in standby state (RED LED), press the KEY ( ) button once and enter New Admin PIN to unlock (blinking GREEN LED).

3. Attach the datAshur PRO2 to the computer.

4. Click on ‘Format Disk’

5. Click ‘Start’.

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6. Click ‘OK’.

7. Wait until the formatting process is complete. The datAshur PRO2 will be recognised and it is available for use.

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42. datAshur PRO

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Setup for Mac OS

Your datAshur PRO2 is preformatted exFAT. To reformat the drive to a Mac compatible format please read below. Once the drive is unlocked, open Disk Utility from Applications/Utilities/Disk Utilities.

To format the datAshur PRO2:

1. Select datAshur PRO2 from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage datAshur PRO2 Media’ or 232.9 datAshur PRO2.

2. Click the ‘Erase’ button (ﬁgure 1).

ﬁgure 1

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3. Enter a name for the drive (ﬁgure 2). The default name is Untitled. The name of the drive will eventually appear on the desktop.

ﬁgure 2

4. Select a scheme and volume format to use. The Volume Format dropdown menu (ﬁgure 3) lists the available drive formats that the Mac supports. The recommended format type is ‘Mac OS Extended (Journaled).’ The scheme format dropdown menu lists the available schemes to use (ﬁgure 4).

ﬁgure 3

ﬁgure 4

5. Click the ‘Erase’ button. Disk Utility will unmount the volume from the desktop, erase it, and then remount it on the desktop.

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43. datAshur PRO

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Setup for Linux (Ubuntu 18.04 LTS)

If your datAshur PRO2 has been initialised and formatted in NTFS/FAT32/exFAT for Windows, you can directly use the drive on Ubuntu. If not, please read below. To format the datAshur PRO2 as EXT4 or other ﬁlesystem:

1. Open ‘Show Application’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed.

2. Select the datAshur PRO2 under ‘Devices’. Click on the gears icon and choose ‘Format Partition’

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3. Conﬁgure a Volume Name and then select type of formatting you wish to use. EXT4 – compatible with Linux NTFS – Windows Only FAT – compatible with all Operating Systems

And then press ‘Next’ and then ‘FORMAT’

4. After the format process is ﬁnished, click

to mount the drive to Ubuntu.

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5. A disk icon will be shown as seen in the image below. You can click the disk icon to open your drive.

Lock datAshur PRO2 for Linux (Ubuntu 18.04 LTS) It is strongly recommended to right click your drive icon and then click ‘Safely Remove’ in the OS to eject (lock) your

datAshur PRO2, especially after data has been copied or deleted from the drive.

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44. Hibernating, Suspending, or Logging off from the Operating System

Be sure to save and close all the ﬁles on your datAshur PRO2 before hibernating, suspending, or logging off from the operating system.

It is recommended that you lock the datAshur PRO2 manually before hibernating, suspending, or logging off from your system.

To lock, simply click the ‘Safely Remove Hardware/Eject’ icon within your operating system and unplug the datAshur PRO2.

Attention: To ensure your data is secure, be sure to lock your datAshur PRO2 if you are away from your

computer.

45. How to check Firmware in Admin mode

To check the ﬁrmware revision number, ﬁrst enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.

1. In Admin mode press and hold down both “3 + 8”

buttons

Solid BLUE LED will change to blinking GREEN and BLUE LEDs

2. Press the KEY ( ) button once and the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. RED LED blinks indicating the integral part of the ﬁrmware revision number. c. GREEN LED blinks indicating the fractional part. d BLUE LED blinks indicating the last digit of the ﬁrmware revision number e. All LED’s (RED, GREEN & BLUE) become solid for 1 second. f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED

For example, if the ﬁrmware revision number is ‘2.3’, the RED LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin mode, a solid BLUE LED.

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46. How to check Firmware in User Mode

To check the ﬁrmware revision number, ﬁrst enter the “User Mode” as described in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.

1. In User mode press and hold down both “3 + 8”

buttons until GREEN and BLUE LEDs blink together

Solid GREEN LED will change to blinking

GREEN and BLUE LEDs

2. Press the KEY ( ) button and the following happens;

a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. RED LED blinks indicating the integral part of the ﬁrmware revision number. c. GREEN LED blinks indicating the fractional part. d BLUE LED blinks indicating the last digit of the ﬁrmware revision number e. All LED’s (RED, GREEN & BLUE) become solid for 1 second. f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED

For example, if the ﬁrmware revision number is ‘2.3’, the RED LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User mode, a solid GREEN LED.

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47. Technical Support

iStorage provides the following helpful resources for you:

Website:

https://www.istorage-uk.com

E-mail Support:

support@istorage-uk.com

Telephone Support: +44 (0) 20 8991-6260.

iStorage Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday.

48. Warranty and RMA information

Three Year Warranty:

iStorage offers a 3 year warranty on the iStorage datAshur PRO2 against defects in materials and workmanship under normal use. The warranty period is effective from the date of purchase either directly from iStorage or an authorised reseller.

Disclaimer and terms of warranty:

THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE. ISTORAGE WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE. ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF ISTORAGE. THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM ISTORAGE OR AN AUTHORISED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID. THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR. NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR. ISTORAGE SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, WHETHER OR NOT ISTORAGE WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.

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iStorage datAshur PRO

iStorage Limited, iStorage House, 13 Alperton Lane

Perivale, Middlesex. UB6 8DH, England

Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277

e-mail: info@istorage-uk.com | web: www.istorage-uk.com

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iStorage datAshur Pro 2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual