User Manual
3.0
DATA ASSURED
DATA ASSURED
Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the
datAshur Personal
2
If you are having difficulty please refer to this complete user manual loaded on your datAshur Personal2 and is also
available at iStorage’s website: www.istorage-uk.com/support
www.istorage-uk.com
iStorage datAshur
®
Personal
2
Manual – v 1.3
#1
DATA ASSURED
iStorage datAshur is developed and
manufactured by iStorage Limited and is
based on DataLock
®
technology licensed
from ClevX, LLC.
Copyright © 2016 iStorage Limited. All rights reserved.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless
prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD
TO BE LEGALLY INVALID
iStorage shall not be liable by virtue of this warranty, or otherwise, for any incidental, special or consequential damage
including any loss of data resulting from use or operation of the product, whether or not iStorage was apprised of the
possibility of such damages
Manual – v 1.3
2
Personal
®
iStorage datAshur Personal2 is developed and
manufactured by iStorage Limited and is
based on DataLock® technology licensed
from ClevX, LLC.
iStorage datAshur
All trademarks and brand names are the
property of their respective owners.
#2
www.istorage-uk.com
DATA ASSURED
Table of Contents
Introduction .................................................................................................................................. 4
Package contents .......................................................................................................................... 4
2
1. datAshur Personal
2. LED Indicators and their actions.............................................................................................. 5
3. How to use the datAshur Personal
4. How to change the User PIN .................................................................................................. 6
5. How to enable Options as User ............................................................................................... 7
6. How to enable Read-Only as User .......................................................................................... 8
7. How to enable Read/Write as User .......................................................................................... 8
8. How to set the Timeout Lock in User mode ............................................................................ 9
9. How to disable the Timeout Lock in User mode ..................................................................... 9
Layout ..................................................................................................... 5
2
for the first time ................................................................ 6
10. How to determine the device Version Number in User mode ................................................... 10
11. How to create an Admin PIN .................................................................................................. 10
2
12. How to unlock the datAshur Personal
as Admin ..................................................................... 11
13. How to create a New User PIN in Admin mode ........................................................................ 11
14. How to change the Admin PIN ................................................................................................ 12
15. How to verify whether an Admin/User PIN has been set up ..................................................... 13
16. How to enable Read-Only in Admin mode ............................................................................... 13
17. How to enable Read/Write in Admin mode .............................................................................. 13
18. How to determine the device Version Number in Admin mode ................................................ 14
19. How to set the Timeout Lock in Admin mode .......................................................................... 15
20. How to disable the Timeout Lock in Admin mode ................................................................... 16
21. How to delete all files in Admin mode ..................................................................................... 16
22. Brute Force Hacking Detection ................................................................................................ 17
2
23. How to Reset the datAshur Personal
24. Booting from the datAshur Personal
25. How to configure the datAshur Personal
26. How to configure the datAshur Personal
..................................................................................... 17
2
..................................................................................... 18
2
with Windows OS ................................................... 18
2
with Mac OS ........................................................... 21
iStorage datAshur
®
Personal
2
Manual – v 1.3
27. Technical Support ................................................................................................................... 22
28. Warranty and RMA information ............................................................................................... 22
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#3
DATA ASSURED
Introduction
Note: The datAshur Personal2 rechargeable battery is not fully charged, we recommend the battery be
charged prior to first use. Please plug in the datAshur Personal2 to a powered USB port for 60
minutes to fully charge the battery.
Thank you for purchasing the iStorage datAshur® Personal2, a highly secure and easy to use, hardware encrypted USB 3.0
PIN activated flash drive.
The datAshur Personal
2
uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on the
drive in real-time. The datAshur Personal2 requires no software and is OS and host independent.
2
The datAshur Personal
incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identification
Number) onto the on-board keypad before connecting the drive to a USB port.
Should the drive be lost or stolen, the user can rest assured that all data held on the datAshur Personal2 is safe and cannot be
accessed by any unauthorised person.
The datAshur Personal2 can be configured with both a User and Admin PIN, making it perfect for corporate and government
deployment. As the datAshur Personal2 is unlocked via the onboard keypad and not a host computer, it is not vulnerable to
software/hardware based key-loggers or brute force attacks.
Caution: The datAshur Personal2 is shipped with a default User PIN of 1-1-2-2-3-3-4-4
and although it can be used straight out of the box with the default PIN, for security reasons, we
highly recommend that a new User PIN be created immediately by following instructions under
section 4 “How to change User PIN”.
If you forget your User PIN and no Admin PIN exists, or you forget both PINs, all data will be inaccessible.
Package contents
• iStorage datAshur Personal2
• QSG - Quick Start Guide
Manual – v 1.3
2
Personal
®
iStorage datAshur
#4
www.istorage-uk.com
DATA ASSURED
1. datAshur Personal
2
Layout
LOCK LED, stand by while the drive is locked
UNLOCK LED, drive is unlocked when ashing
Keypad
Key Button, used to activate the drive and to enter PIN codes
BLUE LED, when solid, the drive is connected to the computer, when
ashing data is being transferred.
2. LED indicators and their actions
LED LED State Description LED LED State Description
Red blinks every
3 seconds
Red - Fade Out
Red blinking Locked and awaiting factory default
Green Solid datAshur Personal2 is unlocked in
Green blinking
Green flickering datAshur Personal2 is unlocked in
Blue Solid
No User or Admin PIN has been
defined. A new User or Admin PIN
will need to be created.
Locking down/incorrect PIN entry
PIN or User defined PIN entry
User mode
When connected to a USB port if
Green Led blinks every 2 seconds
this indicates the datAshur Personal2 has been set as ‘Read-Only’
Admin mode
Connected to a USB port
/
&
&
&
&
&
Blue Blinking
Red and Green
blinking alternately
Red and Green
flickering together
Green and Blue
blinking together
Green and Blue
flickering together
Red and Blue
blinking together
Red and Blue
flickering together
Data exchange with host/changing
User PIN/when not connected to a
USB port indicates an Admin PIN
exists
Factory reset/deleting files in Admin
mode
Awaiting Admin PIN entry
User Options mode
Admin Options mode
When not connected to a USB port
indicates that both User and Admin
PINs have been set on the
datAshur Personal
Awaiting Admin PIN change
iStorage datAshur
®
Personal
2
2
Manual – v 1.3
www.istorage-uk.com
#5
3. How to use the datAshur Personal2 for the first time
DATA ASSURED
The datAshur Personal
2
is shipped with a default User PIN of 11223344 and although it can be used straight out of the box
with the default PIN, for security reasons we highly recommend a new User PIN be created immediately by
following the instructions under section 4 ‘How to change the User PIN’.
Please follow the 3 simple steps in the table below to unlock the datAshur Personal2 with the default User PIN.
Instructions - first time use LED LED State
1. Press KEY button once
2. Within 10 seconds begin to enter User PIN
(default - 11223344) to unlock datAshur Personal
3. Press KEY button once
2
Note: Once the datAshur Personal
has been successfully unlocked, the Green LED will remain on and in a solid
2
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful default User PIN entry
state for 30 seconds only, during which time the datAshur Personal2 needs to be connected to a USB port. It can be
locked down immediately by pressing and holding down the KEY button for 3 seconds, or waiting for the 30
seconds to expire or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.
4. How to change the User PIN
PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the key with the corresponding letters on it.
Manual – v 1.3
2
Examples of these types of Alphanumerical PINs are:
Personal
®
iStorage datAshur
• For “Password” you would press the following keys:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage” you would press:
4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PIN’s can be created.
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Instructions LED LED State
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
1. Press KEY button once
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
DATA ASSURED
2. Within 10 seconds begin to enter the User PIN
(default User PIN 11223344)
3. Press the KEY button once
4. Press KEY button twice (double-click)
5. Within 10 seconds begin to enter New User PIN
6. Press KEY button twice (double-click)
7. Within 10 seconds begin to re-enter New User PIN
8. Press KEY button twice (double-click)
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Blue LED blinks
Blue LED continues to blink
Green LED blinks
Green LED continues to blink
Red solid LED changing to Green solid LED
indicating User PIN change successful
Note: If a mistake was made while defining a new PIN or the procedure was not completed, the drive will retain
the old PIN.
5. How to enable Options as User
The Options mode will allow the User to perform different functions such as enabling and disabling the datAshur Personal
as ‘Read-Only’, setting a ‘Timeout’ automatic lock and determining the version of the device.
2
The table below illustrates how to access the Options mode, sections 6 - 9 describe how to perform the various functions.
Instructions LED LED State
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
1. Press KEY button once
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
2. Within 10 seconds begin to enter your User PIN
3. Press the KEY button once
4. Press the KEY button 3 times - triple
click
&
www.istorage-uk.com
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
iStorage datAshur
®
Personal
2
Manual – v 1.3
#7
6. How to enable Read-Only as User
2
The User is able to write content to the datAshur Personal
This is done by performing the following steps.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with User PIN
2. Enable Options by pressing the KEY button 3 times -
triple click
3. Within 10 seconds begin to Press button number 7
(pqRs) followed by the number 6 (mnO) button - (76)
4. Press KEY button once
Once activated, access is limited to Read-Only until write protect is disabled.
and restrict access to read-only.
Red solid LED changing to Green solid LED
&
&
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to blink together
Blue LED quickly fades out to a solid Green.
When the datAshur Personal2 is inserted into a
USB port the Green LED blinks every two seconds indicating the drive is in Read-Only mode
DATA ASSURED
Note: We have applied a naming convention to make it easy for the User to remember the keystrokes for each
optional setting. In the table above we have used numbers that represent the ‘first letters’ of the optional feature
name. For example, Read-Only = 7 (pqRs) 6 (mnO).
Admin can override User Read/Write settings by enabling/disabling Read/Write in Admin mode.
7. How to enable Read/ Write as User
Restricted write protect (Read-Only) access can be turned off with access restored to Read/Write.
This is done by performing the following Steps.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with User PIN
2. Press the KEY button three times (triple-click)
3. Within 10 seconds begin to Press the number 7 (pqRs)
button followed by the number 9 (Wxyz) button (79)
Manual – v 1.3
2
Personal
4. Press KEY button once
®
&
&
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
Green and Blue LED’s continue to blink together
Blue LED quickly fades out to a solid Green.
When the datAshur Personal2 is inserted into a
USB port a solid Green LED indicates the drive
is Read/Write enabled
Once activated, access is restored to the default Read/Write state.
iStorage datAshur
Note: Admin can override User Read/Write settings by enabling/disabling Read/Write in Admin mode.
#8
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DATA ASSURED
8. How to set the Timeout Lock in User mode
To protect against unauthorised access when the datAshur Personal2 is connected to a host and unattended, the
datAshur Personal2 can be set to automatically lock after a pre-set amount of time.
In its default state, the datAshur Personal2 Timeout Lock feature is turned off. The Timeout Lock feature can be set to activate
(lock) anywhere between 1 and 99 minutes.
To set the Timeout Lock, please follow steps in the table below.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with User PIN
2. Enable Options by pressing the KEY button 3 times -
triple click
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)
&
&
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to blink together
4. Press KEY button once
Blinking Green LED
5. Within 10 seconds begin enter the length of User
Timeout in 2 digits:
00 = 0 minutes (default)
01 = 1 minute
Green LED continues to blink
99 = 99 minutes etc
Green LED becomes solid - Timeout Lock has
6. Press the Key button once
been set. Admin can override USER Timeout
Lock
9. How to disable the Timeout Lock in User Mode
To disable the Timeout Lock, please follow steps in the table below.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with User PIN
2. Enable Options by pressing the KEY button 3 times -
triple click
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)
4. Press KEY button once
&
&
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to blink together
Blinking Green LED
iStorage datAshur
®
Personal
2
Manual – v 1.3
5. Within 10 seconds begin to press the number 0 button
twice (double click) (zero,zero)-(00)
6. Press the Key button once
www.istorage-uk.com
Green LED continues to blink
Green LED becomes solid - Timeout Lock has
been disabled
#9
DATA ASSURED
10. How to determine the device Version Number in User mode
To display the device Version Number of the datAshur Personal2 do the following.
Instructions LED LED State
2
1. Unlock the datAshur Personal
2. Enable Options by pressing the KEY button 3 times -
triple click
3. Within 10 seconds begin to Press button number 8
(tuV) followed by the number 6 (mNo) button - (86)
with User PIN
&
&
4. Press KEY button once
For example, if the revision number is ‘1.9’, the Red LED will blink once (1) and the Green LED will blink nine (9) times.
Once the sequence has ended the Red, Green & Blue LED’s will blink together once and then to solid Green.
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Green and Blue LED’s blinking together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to blink together
Red, Green & Blue LED’s will quickly blink
together once followed by the Red LED blinking
to the most significant digit of revision and
the Green LED will blink according to the least
significant digit of the revision number
11. How to create an Admin PIN
An Admin PIN is a useful feature for corporate deployment, for example:
• Recovering data from a drive and configuring a new User PIN in the event an employee has forgotten their PIN
• Retrieving data from a drive if an employee leaves the company
• Setting policies such as ‘Read-Only’
• The Admin PIN can be used to override all User settings
PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Manual – v 1.3
2
Personal
®
iStorage datAshur
#10
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Instructions LED LED State
Red, Green & Blue LED’s will flash together once
and then the Red LED will continue to blink
1. Press KEY button once
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
DATA ASSURED
2. Within 10 seconds begin to enter your User PIN (default
PIN 11223344)
3. Press the KEY button once
4. Press and hold down the number 1 button and press
the KEY button twice (double click) (1 &
)
5. Within 10 seconds begin to enter your new Admin PIN
&
Red LED will continue to blink
Red solid LED changing to Green solid LED
indicating successful User PIN entry
Red and Blue LED’s flicker together ready to
receive new Admin PIN
Red and Blue LED’s continue to flicker together
&
6. Press KEY button twice (double click)
7. Within 10 seconds begin to re-enter your new Admin PIN
8. Press KEY button twice (double click)
Green LED blinks
Green LED continues to blink
Red solid LED changing to Green solid LED
indicating successful Admin PIN entry
12. How to unlock the datAshur Personal2 as Admin
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions LED LED State
1. Press and hold down the number 1 button and press the
KEY button once (1 &
)
2. Within 10 seconds begin to enter your Admin PIN
3. Press the KEY button once
&
&
Red and Green LED’s flicker together
Red and Green LED’s continue to flicker together
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Note: Once the datAshur Personal2 has been successfully unlocked, the Green LED will remain on for 30 seconds
only, during which time the datAshur Personal2 needs to be connected to a USB port. It can be locked down
immediately by pressing and holding down the KEY button for 3 seconds, or waiting for the 30 seconds to
expire or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.
13. How to create a New User PIN in Admin mode
Creating a new User PIN in Admin mode will become necessary if the datAshur Personal2 has been unlocked for any reason
with the Admin PIN, as this will automatically clear the User PIN. To create a new User PIN in Admin mode please follow the
instructions on the table below.
iStorage datAshur
®
Personal
2
Manual – v 1.3
www.istorage-uk.com
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DATA ASSURED
Admin PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Instructions LED LED State
2
1. Unlock the datAshur Personal
2. Press the KEY button twice (double-click)
with Admin PIN
3. Within 10 seconds begin to enter your New User PIN
Blue LED blinking ready to receive new PIN
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Blue LED continues to blink
4. Press KEY button twice (double-click)
5. Within 10 seconds begin to re-enter the New User PIN
6. Press KEY button twice (double-click)
Green LED blinks
Green LED continues to blink
Red LED quickly fades out to indicate
Off
successful creation of a New User PIN
14. How to change the Admin PIN
Once an Admin PIN has been created, the datAshur Personal2 needs to be unlocked in Admin mode in order to change the
Admin PIN. The Admin PIN cannot be changed from the User mode.
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Admin PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Instructions LED LED State
2
1. Unlock the datAshur Personal
with existing Admin PIN
2. Press and hold down the number 1 button and press the
KEY button twice (double-click) (1 &
3. Within 10 seconds begin to enter your New Admin PIN
Manual – v 1.3
2
4. Press KEY button twice (double-click)
Personal
®
5. Within 10 seconds begin to re-enter the New Admin PIN
6. Press KEY button twice (double-click)
iStorage datAshur
)
&
&
Note: If a mistake was made while defining a new Admin PIN or the procedure was not completed, the drive
will retain the old Admin PIN.
#12
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Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Red and Blue LED’s flicker together ready to
receive new Admin PIN
Red and Blue LED’s continue to flicker together
Green LED blinks
Green LED continues to blink
Red solid LED changing to a flickering Green
LED indicating successful Admin PIN change
DATA ASSURED
15. How to verify whether an Admin/User PIN has been set up
The following table illustrates how to determine which PINs, User and/or Admin, have been set up.
2
With the datAshur Personal
1. Press KEY button once Red, Green & Blue LED’s will flash together once, then one of the following states occurs.
in a locked state (all LEDs off), press the KEY button once.
Only User/default PIN exists
Only Admin PIN exists
Both User and Admin PIN’s exist
&
Red LED blinks
Blue LED blinks
Red and Blue LED’s blink together
16. How to enable Read-Only in Admin mode
When Admin writes content to the datAshur Personal2 and restricts access to read-only, the User cannot change this setting
in User mode. To set the datAshur Personal2 to Read-Only, please follow the steps below.
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Press the KEY button three times
(triple-click)
3. Within 10 seconds begin to press the number 7 (pqRs)
button followed by the number 6 (mnO) button (76)
4. Press KEY button once
&
&
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Green and Blue LED’s flicker together
Green and Blue LED’s continue to flicker
together
Blue LED quickly fades out and Green LED con-
tinues to flicker. when the datAshur Personal2 is
inserted into a USB port the Green LED blinks
every two seconds indicating the datAshur
Personal2 is in Read-Only mode
iStorage datAshur
17. How to enable Read/Write in Admin mode
Admin can override User set Read-Only by enabling Read/Write on the datAshur Personal
datAshur Personal2 to Read/Write, please follow the steps below.
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
www.istorage-uk.com
www.istorage-uk.com
2
using the Admin PIN. To set the
#13
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®
Personal
2
Manual – v 1.3
DATA ASSURED
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Press the KEY button three times
(triple-click)
3. Within 10 seconds begin to press the number 7 (pqRs)
button followed by the number 9 (Wxyz) button (79)
&
&
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Green and Blue LED’s flicker together
Green and Blue LED’s continue to flicker
together
Blue LED quickly fades out and Green LED con-
tinues to flicker. when the datAshur Personal2 is
4. Press KEY button once
inserted into a USB port the Green LED is solid
indicating the datAshur Personal2 is Read/Write
enabled
18. How to determine the device Version Number in Admin mode
To display the device Version Number of the datAshur Personal
2
do the following.
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Press the KEY button three times
(triple-click)
3. Within 10 seconds begin to press the number 8 (tuV)
button followed by the number 6 (mNo) button (86)
&
&
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Green and Blue LED’s flicker together
Green and Blue LED’s continue to flicker
together
Red, Green & Blue LED’s will quickly blink
4. Press KEY button once
Manual – v 1.3
2
together once followed by the Red LED blinking
to the most significant digit of revision and
the Green LED will blink according to the least
significant digit of the revision number
For example, if the revision number is ‘1.9’, the Red LED will blink once (1) and the Green LED will blink nine (9) times.
Personal
Once the sequence has ended the Red, Green & Blue LED’s will blink together once and then to flickering Green LED.
®
iStorage datAshur
#14
#14
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DATA ASSURED
19. How to set the Timeout Lock in Admin mode
2
To protect against unauthorised access when the datAshur Personal
datAshur Personal2 can be set to automatically lock after a pre-set amount of time.
In its default state, the datAshur Personal2 Timeout Lock feature is turned off. The Timeout Lock feature can be set to
activate (lock) anywhere between 1 and 99 minutes. Admin Timeout Lock settings will override User settings.
To set the Timeout Lock please follow steps in the table below.
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Press the KEY button 3 times
(triple click)
3. Within 10 seconds begin to press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)
is connected to a host and unattended, the
Red solid LED followed by a flickering Green
&
&
LED indicating successful Admin PIN entry
Green and Blue LED’s flicker together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to flicker
together
4. Press KEY button once
5. Within 10 seconds begin to enter the length of User
Timeout in 2 digits:
00 = 0 minutes (default)
01 = 1 minute
99 = 99 minutes etc
6. Press the Key button once
Blinking Green LED
Green LED continues to blink
LED changes to flickering Green. Timeout Lock
has been set. Admin can override USER Timeout
Lock
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20. How to disable the Timeout Lock in Admin Mode
To disable the Timeout Lock, please follow steps in the table below.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Enable Options by pressing the KEY button 3 times -
triple click
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)
&
&
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Green and Blue LED’s flickering together
awaiting new instructions in OPTIONS mode.
Green and Blue LED’s continue to flicker
together
DATA ASSURED
4. Press KEY button once
5. Within 10 seconds begin to press the number 0 button
twice (zero,zero) - (00)
6. Press the Key button once
Blinking Green LED
Green LED continues to blink
LED changes to flickering Green. Timeout Lock
has been disabled
21. How to delete all files in Admin mode
In the event that Admin wants to delete all data stored on the datAshur Personal2, please follow the instructions below. All
Admin settings will remain on the datAshur Personal2 but all data will be deleted and cannot be retrieved and the
datAshur Personal2 will have to be reformatted (see section 24 or 25)
Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions LED LED State
2
1. Unlock the datAshur Personal
with Admin PIN
2. Press the KEY button 3 times (triple-click)
3. Within 10 seconds begin to press the number 3 (Def)
Manual – v 1.3
2
button followed by the number 2 (Abc) button (32)
&
&
Red solid LED followed by a flickering Green
LED indicating successful Admin PIN entry
Green and Blue LED’s flicker together
Green and Blue LED’s continue to flicker
together
Personal
4. Press KEY button once
®
5. Within 10 seconds begin to enter your Admin PIN again
iStorage datAshur
6. Press KEY button once
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/
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Red and Green LED’s blink alternately
Red and Green LED’s continue to blink
alternately
Red solid LED to Red & Green solid LED’s to a
Green flickering LED indicating that all data has
been deleted
DATA ASSURED
22. Brute Force Hacking Detection
If both Admin and User PINs have been created and a User enters an incorrect User PIN 10 (ten) consecutive times, the
datAshur Personal
datAshur Personal2 and can only be accessed by the Admin entering the correct Admin PIN.
If Admin enters an incorrect Admin PIN 10 (ten) consecutive times, then both the User and Admin PINs, the encryption key
and all data will be deleted and lost forever. The datAshur Personal2 will then revert back to factory default settings and will
need to be formatted before it can be reused.
The table below illustrates the different PIN set-up states and what happens when entering an incorrect Admin or User PIN
incorrectly 10 (ten) consecutive times.
2
brute force mechanism will trigger and the User PIN will be deleted. All data will remain on the
PINs Set-up
on datAshur
Personal
Admin & User
PINs
PIN used to unlock
datAshur Personal
2
User PIN
2
What happens after 10 consecutive incorrect PIN entries?
2
The datAshur Personal
brute force mechanism will trigger and the User PIN
will be deleted.
All data will remain on the datAshur Personal2 and can only be accessed by
the Admin entering the correct Admin PIN.
2
Admin & User
PINs
Admin PIN
User PIN Only User PIN
Admin PIN Only Admin PIN
The datAshur Personal
2
, unlike other similar drives, incorporates a random number generator, once the drive is reset a new
The datAshur Personal
and Admin PINs, the encryption key and all data will be deleted and lost
forever.
The datAshur Personal
the encryption key along with all data will be deleted and lost forever.
The datAshur Personal
PIN, the encryption key along with all data will be deleted and lost forever.
brute force mechanism will trigger and both the User
2
brute force mechanism will trigger and the User PIN,
2
brute force mechanism will trigger and the Admin
encryption key is randomly generated.
23. How to Reset the datAshur Personal
2
iStorage datAshur
In the event both the Admin and User PINs have been forgotten, or the user wants to delete all data stored on the
datAshur Personal2, please follow the instructions below.
The reset process will clear all cryptographic parameters including both User and Admin PINs. This means the
datAshur Personal2 will revert back to the default User PIN set as11223344 - see section 4 on page 6 on how to change the
User PIN. Also, since this will force the creation of a new encryption key, the datAshur Personal2 will have to be reformatted
(see section 24 or 25).
2
Caution: Resetting the datAshur Personal
will delete all data stored on the drive.
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®
Personal
2
Manual – v 1.3
Instructions LED LED State
1. Press and hold down number 7 (seven) button and then
/
press the KEY
button and release buttons
Red and Green LED’s blink alternately
(7 & )
2. Within 10 seconds begin to Press the number 9 button
three times (triple click) (999)
/
Red and Green LED’s continue to blink
alternately
3. Press and hold down number 7 (seven) button and then
press the KEY
(7 & )
button and release buttons
Red LED fades out to complete the reset process
DATA ASSURED
24. Booting from the datAshur Personal
2
iStorage datAshur Personal2 USB drives are equipped with a boot delay feature in order to accommodate power cycling
during a host boot process.
There may be occasions where you might want to boot from the datAshur Personal2 for various reasons. When booting from
2
the datAshur Personal
, you are running your computer with the operating system that’s installed on the datAshur Personal2.
No special actions are required on the part of the user, and to use this feature, simply unlock the drive and connect to the USB
port of a host computer.
To force an immediate lock, always unplug to remove USB power to the datAshur Personal2.
25. How to configure the datAshur Personal2 with Windows OS
In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive
has been reset, all data on the drive will be lost forever. Once a New User PIN has been created, the datAshur
Personal2 will need to be initialised and formatted.
To initialise your datAshur Personal2, do the following:
1. Unlock the datAshur Personal2 by entering the User PIN and connect to a computer’s USB port.
2. The computer should notify the user with the following message:
3. Proceed by clicking on Format disk.
Select FAT32 or NTFS depending on your needs, enter a Volume Label and click Start.
Manual – v 1.3
2
Personal
®
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4. Click OK to continue with formatting the drive.
Warning: This procedure will erase ALL data on the drive.
5. The procedure will finish formatting the drive and confirm that formatting has been completed.
While the datAshur Personal2 is formatting the BLUE LED will be flashing.
DATA ASSURED
Once finished, the BLUE LED becomes solid and your datAshur Personal2 is ready for use.
In case that the formatting wizard does not appear, please follow the procedure below:
1. Windows 7: Right click Computer and then click Manage and then select Disk Management
Windows 8: Right click left corner of desktop and select Disk Management
Windows 10: Right click on the start button and select Disk Management
2
2. In the Computer Management window under the Disk Management tab, the datAshur Personal
is
recognised as a removable device in raw format.
3. In the blank area under the unallocated section right click Removable Raw Drive and select Format.
iStorage datAshur
®
Personal
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2
Manual – v 1.3
4. The Format window will open.
Enter a new Volume Label.
Select FAT32 or NTFS depending on your needs and click OK.
5. Click OK on the Format warning window to continue with formatting the drive.
DATA ASSURED
Warning: This procedure will erase ALL data on the drive.
6. The procedure will finish formatting and return to the Disk Management window.
2
While the datAshur Personal
When finished, the BLUE LED becomes solid and your datAshur Personal2 is ready for use.
Manual – v 1.3
2
Personal
®
is formatting the BLUE LED will start flashing.
iStorage datAshur
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DATA ASSURED
26. How to configure the datAshur Personal2 with Mac OS
In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive
has been reset, all data on the drive will be lost forever.
Once a New User PIN has been created, the datAshur Personal
2
will need to be initialised and formatted.
2
To format your datAshur Personal
on Mac OS computers, do the following:
1. Unlock the datAshur Personal2 by entering the User PIN and connect to a Mac computer’s USB port.
2. The system will prompt you with INITIALISE window.
3. Press INITIALISE and select the datAshur Personal2 in the Disk Utility window.
To format your datAshur Personal2 on Mac OS computers, do the following:
4. Click on the datAshur Personal2 on the left side of the Disk Utility window.
5. Choose Erase from the contextual menu on the right side of the window.
6. Select MS-DOS for the Volume Format.
7. Click Erase.
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®
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DATA ASSURED
8. The formatted datAshur Personal2 will appear in the Disk Utility window and will mount onto the desktop.
27. Technical Support
iStorage provides the following helpful resources for you:
iStorage’s Website
https://www.istorage-uk.com
E-mail correspondence
support@istorage-uk.com
Telephone support with our Technical Support Department on +44 (0) 20 8991-6260.
iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m.
GMT - Monday through Friday.
28. Warranty and RMA information
Three Year Warranty:
iStorage offers a 3-year warranty on the iStorage datAshur Personal2 against defects in materials and workmanship under
normal use. The warranty period is effective from the date of purchase either directly from iStorage or an authorised reseller.
Disclaimer and terms of warranty:
Manual – v 1.3
2
THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT
PURCHASE.
Personal
ISTORAGE WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN
®
PERFORMANCE. ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF ISTORAGE.
THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM ISTORAGE OR AN AUTHORIzED RESELLER OR TO ANY PRODUCT THAT HAS BEEN
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS
PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT
OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID. THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR.
iStorage datAshur
NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE
MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.
ISTORAGE SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF
DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, WHETHER OR NOT ISTORAGE WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.
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DATA ASSURED
DATA ASSURED
Copyright © 2016 iStorage Limited. All rights reserved.
iStorage Limited, iStorage House, 13 Alperton Lane
Perivale, Middlesex. UB6 8DH, England
Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277
e-mail: info@istorage-uk.com | web: www.istorage-uk.com
www.istorage-uk.com
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