iStorage datAshur Personal 2 User Manual

User Manual

3.0

DATA ASSURED

Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the datAshur Personal

If you are having difﬁculty please refer to this complete user manual loaded on your datAshur Personal2 and is also available at iStorage’s website: www.istorage-uk.com/support

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iStorage datAshur

Personal

Manual – v 1.3

DATA ASSURED

iStorage datAshur is developed and manufactured by iStorage Limited and is based on DataLock

technology licensed

from ClevX, LLC.

Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners.

Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.

DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID

iStorage shall not be liable by virtue of this warranty, or otherwise, for any incidental, special or consequential damage including any loss of data resulting from use or operation of the product, whether or not iStorage was apprised of the possibility of such damages

Manual – v 1.3

Personal

iStorage datAshur Personal2 is developed and manufactured by iStorage Limited and is based on DataLock® technology licensed from ClevX, LLC.

iStorage datAshur

All trademarks and brand names are the property of their respective owners.

www.istorage-uk.com

DATA ASSURED

Table of Contents

Introduction .................................................................................................................................. 4

Package contents .......................................................................................................................... 4

1. datAshur Personal

2. LED Indicators and their actions.............................................................................................. 5

3. How to use the datAshur Personal

4. How to change the User PIN .................................................................................................. 6

5. How to enable Options as User ............................................................................................... 7

6. How to enable Read-Only as User .......................................................................................... 8

7. How to enable Read/Write as User .......................................................................................... 8

8. How to set the Timeout Lock in User mode ............................................................................ 9

9. How to disable the Timeout Lock in User mode ..................................................................... 9

Layout ..................................................................................................... 5

for the ﬁrst time ................................................................ 6

10. How to determine the device Version Number in User mode ................................................... 10

11. How to create an Admin PIN .................................................................................................. 10

12. How to unlock the datAshur Personal

as Admin ..................................................................... 11

13. How to create a New User PIN in Admin mode ........................................................................ 11

14. How to change the Admin PIN ................................................................................................ 12

15. How to verify whether an Admin/User PIN has been set up ..................................................... 13

16. How to enable Read-Only in Admin mode ............................................................................... 13

17. How to enable Read/Write in Admin mode .............................................................................. 13

18. How to determine the device Version Number in Admin mode ................................................ 14

19. How to set the Timeout Lock in Admin mode .......................................................................... 15

20. How to disable the Timeout Lock in Admin mode ................................................................... 16

21. How to delete all ﬁles in Admin mode ..................................................................................... 16

22. Brute Force Hacking Detection ................................................................................................ 17

23. How to Reset the datAshur Personal

24. Booting from the datAshur Personal

25. How to conﬁgure the datAshur Personal

26. How to conﬁgure the datAshur Personal

..................................................................................... 17

..................................................................................... 18

with Windows OS ................................................... 18

with Mac OS ........................................................... 21

iStorage datAshur

Personal

Manual – v 1.3

27. Technical Support ................................................................................................................... 22

28. Warranty and RMA information ............................................................................................... 22

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Introduction

Note: The datAshur Personal2 rechargeable battery is not fully charged, we recommend the battery be

charged prior to ﬁrst use. Please plug in the datAshur Personal2 to a powered USB port for 60 minutes to fully charge the battery.

Thank you for purchasing the iStorage datAshur® Personal2, a highly secure and easy to use, hardware encrypted USB 3.0 PIN activated ﬂash drive.

The datAshur Personal

uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on the

drive in real-time. The datAshur Personal2 requires no software and is OS and host independent.

The datAshur Personal

incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identiﬁcation

Number) onto the on-board keypad before connecting the drive to a USB port.

Should the drive be lost or stolen, the user can rest assured that all data held on the datAshur Personal2 is safe and cannot be accessed by any unauthorised person.

The datAshur Personal2 can be conﬁgured with both a User and Admin PIN, making it perfect for corporate and government deployment. As the datAshur Personal2 is unlocked via the onboard keypad and not a host computer, it is not vulnerable to software/hardware based key-loggers or brute force attacks.

Caution: The datAshur Personal2 is shipped with a default User PIN of 1-1-2-2-3-3-4-4

and although it can be used straight out of the box with the default PIN, for security reasons, we highly recommend that a new User PIN be created immediately by following instructions under section 4 “How to change User PIN”.

If you forget your User PIN and no Admin PIN exists, or you forget both PINs, all data will be inaccessible.

Package contents

• iStorage datAshur Personal2

• QSG - Quick Start Guide

Manual – v 1.3

Personal

iStorage datAshur

www.istorage-uk.com

DATA ASSURED

1. datAshur Personal

Layout

LOCK LED, stand by while the drive is locked

UNLOCK LED, drive is unlocked when ashing

Keypad

Key Button, used to activate the drive and to enter PIN codes

BLUE LED, when solid, the drive is connected to the computer, when

ashing data is being transferred.

2. LED indicators and their actions

LED LED State Description LED LED State Description

Red blinks every

3 seconds

Red - Fade Out

Red blinking Locked and awaiting factory default

Green Solid datAshur Personal2 is unlocked in

Green blinking

Green ﬂickering datAshur Personal2 is unlocked in

Blue Solid

No User or Admin PIN has been deﬁned. A new User or Admin PIN will need to be created.

Locking down/incorrect PIN entry

PIN or User deﬁned PIN entry

User mode

When connected to a USB port if

Green Led blinks every 2 seconds

this indicates the datAshur Personal2 has been set as ‘Read-Only’

Admin mode

Connected to a USB port

Blue Blinking

Red and Green

blinking alternately

Red and Green

ﬂickering together

Green and Blue

blinking together

Green and Blue

ﬂickering together

Red and Blue

blinking together

Red and Blue

ﬂickering together

Data exchange with host/changing User PIN/when not connected to a USB port indicates an Admin PIN exists

Factory reset/deleting ﬁles in Admin mode

Awaiting Admin PIN entry

User Options mode

Admin Options mode

When not connected to a USB port indicates that both User and Admin PINs have been set on the datAshur Personal

Awaiting Admin PIN change

iStorage datAshur

Personal

Manual – v 1.3

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3. How to use the datAshur Personal2 for the ﬁrst time

DATA ASSURED

The datAshur Personal

is shipped with a default User PIN of 11223344 and although it can be used straight out of the box with the default PIN, for security reasons we highly recommend a new User PIN be created immediately by following the instructions under section 4 ‘How to change the User PIN’.

Please follow the 3 simple steps in the table below to unlock the datAshur Personal2 with the default User PIN.

Instructions - ﬁrst time use LED LED State

1. Press KEY button once

2. Within 10 seconds begin to enter User PIN (default - 11223344) to unlock datAshur Personal

3. Press KEY button once

Note: Once the datAshur Personal

has been successfully unlocked, the Green LED will remain on and in a solid

Red, Green & Blue LED’s will ﬂash together once

and then the Red LED will continue to blink

Red LED will continue to blink

Red solid LED changing to Green solid LED

indicating successful default User PIN entry

state for 30 seconds only, during which time the datAshur Personal2 needs to be connected to a USB port. It can be locked down immediately by pressing and holding down the KEY button for 3 seconds, or waiting for the 30 seconds to expire or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.

4. How to change the User PIN

PIN requirements:

• Must be between 7-15 digits in length

• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination

by simply pressing the key with the corresponding letters on it.

Manual – v 1.3

Examples of these types of Alphanumerical PINs are:

Personal

iStorage datAshur

• For “Password” you would press the following keys: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)

• For “iStorage” you would press: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)

Using this method, long and easy to remember PIN’s can be created.

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Instructions LED LED State

Red, Green & Blue LED’s will ﬂash together once

and then the Red LED will continue to blink

1. Press KEY button once (if Blue LED also blinks this indicates an Admin

PIN has been set up)

DATA ASSURED

2. Within 10 seconds begin to enter the User PIN

(default User PIN 11223344)

3. Press the KEY button once

4. Press KEY button twice (double-click)

5. Within 10 seconds begin to enter New User PIN

6. Press KEY button twice (double-click)

7. Within 10 seconds begin to re-enter New User PIN

8. Press KEY button twice (double-click)

Red LED will continue to blink

Red solid LED changing to Green solid LED

indicating successful User PIN entry

Blue LED blinks Blue LED continues to blink

Green LED blinks

Green LED continues to blink

Red solid LED changing to Green solid LED

indicating User PIN change successful

Note: If a mistake was made while deﬁning a new PIN or the procedure was not completed, the drive will retain

the old PIN.

5. How to enable Options as User

The Options mode will allow the User to perform different functions such as enabling and disabling the datAshur Personal as ‘Read-Only’, setting a ‘Timeout’ automatic lock and determining the version of the device.

The table below illustrates how to access the Options mode, sections 6 - 9 describe how to perform the various functions.

Instructions LED LED State

Red, Green & Blue LED’s will ﬂash together once

and then the Red LED will continue to blink

1. Press KEY button once (if Blue LED also blinks this indicates an Admin

PIN has been set up)

2. Within 10 seconds begin to enter your User PIN

3. Press the KEY button once

4. Press the KEY button 3 times - triple

click

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Red LED will continue to blink

Red solid LED changing to Green solid LED

indicating successful User PIN entry

Green and Blue LED’s blinking together

awaiting new instructions in OPTIONS mode.

iStorage datAshur

Personal

Manual – v 1.3

+ 16 hidden pages