Iomega POCKETZIP CLIK PC CARD User Manual

Additional Troubleshooting

Please read this flyer for important information not

available in the on-line Clik! Drive User’s Manual.

Additional Troubleshooting

Please read this flyer for important information not

available in the on-line Clik! Drive User’s Manual.

For additional assistance, visit us on the Web at

www.iomega.com.

The Clik! PC Card Drive is not detected by my system.

Troubleshooting tips for this problem can be found in the Troubleshooting section of
the on-line Clik! PC Card Drive User’s Manual. In addition to that information, you
can try any of the following solutions:

1. Be sure the Clik! PC Card Drive is completely seated in the slot. Give it an extra
push to be certain.

2. Try inserting the Clik! PC Card Drive into a different Type II PC Card slot.

When QuikSync activates, the message appears: “...error 15 The system cannot
find the drive specified.”

This error occurs when QuikSync cannot find the Clik! PC Card Drive. You may
have ejected the drive, or the drive letter of the Clik! PC Card Drive may have
changed. If the drive letter has changed, double-click the QuikSync icon in the
System Tray on your Windows Task Bar. This will cause QuikSync to search for the
drive. You can also check the “Don’t show me this again” check box to prevent this
message from occurring.

How do I disable QuikSync?

To disable QuikSync, you need to remove the Iomega QuikSync shortcut from the
Startup directory in your Windows operating system.

For additional assistance, visit us on the Web at

www.iomega.com.

The Clik! PC Card Drive is not detected by my system.

Troubleshooting tips for this problem can be found in the Troubleshooting section of
the on-line Clik! PC Card Drive User’s Manual. In addition to that information, you
can try any of the following solutions:

1. Be sure the Clik! PC Card Drive is completely seated in the slot. Give it an extra
push to be certain.

2. Try inserting the Clik! PC Card Drive into a different Type II PC Card slot.

When QuikSync activates, the message appears: “...error 15 The system cannot
find the drive specified.”

This error occurs when QuikSync cannot find the Clik! PC Card Drive. You may
have ejected the drive, or the drive letter of the Clik! PC Card Drive may have
changed. If the drive letter has changed, double-click the QuikSync icon in the
System Tray on your Windows Task Bar. This will cause QuikSync to search for the
drive. You can also check the “Don’t show me this again” check box to prevent this
message from occurring.

How do I disable QuikSync?

To disable QuikSync, you need to remove the Iomega QuikSync shortcut from the
Startup directory in your Windows operating system.

Go to the path: C:\Windows\Start Menu\Programs\Startup, then delete the Iomega
QuikSync shortcut.

What is wrong when I see a “Device Not Ready” error dialog box?

1. Be sure a Clik! disk is properly inserted into the Clik! PC Card Drive.

2. Try ejecting and then reinserting the Clik! disk.
Occasionally, you may encounter this error message after leaving a Clik! disk

in the drive for extended periods of non-use. It is not recommended that
you store your Clik! disks in the Clik! PC Card Drive. If you experience this
error dialog, try ejecting and then reinserting the Clik! disk.

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Go to the path: C:\Windows\Start Menu\Programs\Startup, then delete the Iomega
QuikSync shortcut.

What is wrong when I see a “Device Not Ready” error dialog box?

1. Be sure a Clik! disk is properly inserted into the Clik! PC Card Drive.

2. Try ejecting and then reinserting the Clik! disk.

Occasionally, you may encounter this error message after leaving a Clik! disk
in the drive for extended periods of non-use. It is not recommended that
you store your Clik! disks in the Clik! PC Card Drive. If you experience this
error dialog, try ejecting and then reinserting the Clik! disk.

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The Clik! disk will not accept any more files even though I seem to have plenty of
space available.

The maximum number of files allowed on the root directory of any disk is 512. (If
you are using Windows® 95 or Windows® 98, the consistent usage of long file
names will reduce the number of maximum files.) The root directory of any drive is
indicated by an alpha character; for example, C: or D:. For the best performance of
any drive, make other directories and subdirectories (e.g., C:\Iomega\Clik Files) and
organize your files so that you never reach the maximum number.

The Clik! disk will not accept any more files even though I seem to have plenty of
space available.

The maximum number of files allowed on the root directory of any disk is 512. (If
you are using Windows® 95 or Windows® 98, the consistent usage of long file
names will reduce the number of maximum files.) The root directory of any drive is
indicated by an alpha character; for example, C: or D:. For the best performance of
any drive, make other directories and subdirectories (e.g., C:\Iomega\Clik Files) and
organize your files so that you never reach the maximum number.

The Clik! PC Card Drive does not work with CardWorks installed on my
notebook.

Uninstall any versions of the CardWorks™ software. The Clik! PC Card Drive is not
compatible with CardWorks™.

The Clik! PC Card Drive does not work on my notebook PC running
Windows NT.

The Clik! PC Card Drive does not support the Windows NT operating system. If
you try to use the Clik! PC Card Drive on a notebook running Windows NT, you
may or may not have success. This is primarily dependent on the proprietary software
your notebook manufacturer installed to control the type II PC Card slots. You may
wish to check with your notebook manufacturer to see if they have updated software
that will support the Clik! PC Card Drive.

The Clik! PC Card Drive does not fit into my PC Card Slot.

The Clik! PC Card Drive may not fit into all notebook computers due to the tight
tolerances and potential variance in the manufacturing of notebook computers. If the
Clik! PC Card Drive does not fit into the Type II PC Card slot, try a different slot or
a different notebook computer.

The Clik! PC Card Drive does not work with CardWorks installed on my
notebook.

Uninstall any versions of the CardWorks™ software. The Clik! PC Card Drive is not
compatible with CardWorks™.

The Clik! PC Card Drive does not work on my notebook PC running
Windows NT.

The Clik! PC Card Drive does not support the Windows NT operating system. If
you try to use the Clik! PC Card Drive on a notebook running Windows NT, you
may or may not have success. This is primarily dependent on the proprietary software
your notebook manufacturer installed to control the type II PC Card slots. You may
wish to check with your notebook manufacturer to see if they have updated software
that will support the Clik! PC Card Drive.

The Clik! PC Card Drive does not fit into my PC Card Slot.

The Clik! PC Card Drive may not fit into all notebook computers due to the tight
tolerances and potential variance in the manufacturing of notebook computers. If the
Clik! PC Card Drive does not fit into the Type II PC Card slot, try a different slot or
a different notebook computer.

Copyright © 1999 Iomega Corporation. Iomega, the stylized “i” logo, Zip, Jaz, and
Ditto are registered trademarks of, and Clik! is a trademark of Iomega Corporation. All
other products and brand names are the property of their respective owners.

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Copyright © 1999 Iomega Corporation. Iomega, the stylized “i” logo, Zip, Jaz, and
Ditto are registered trademarks of, and Clik! is a trademark of Iomega Corporation. All
other products and brand names are the property of their respective owners.

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