Iomega BUZ User Manual

™

Installation and
User’s Guide

™

producer

multimedia

For Pentium® Based PCs Running Windows® 95

Welcome to Buz Multimedia Producer!

The Buz package includes:

The Buz Card:

The Buz adapter card is a PCI video capture card to input and digitize video.
It is also an intelligent, high-performance PCI* Ultra-SCSI** host adapter designed for

Pentium-based PCs using Windows 95, ideally suited for connection to Iomega’s Jaz
and Zip SCSI drives.

*PCI–Peripheral Component Interconnect – is a local bus interface that enables high
speed data transfer.

**SCSI (pronounced SKUH-zee) is an acronym for the Small Computer System
Interface - an industry standard for connecting peripherals to personal computers.

Check the Buz Box Connections section of this guide for additional technical
information.

The Buz Box:

Connect video devices such as a VCR, laserdisk, DVD, television or a camcorder to
your computer through the Buz Box.

The Audio/Video Cable:

The A/V cable connects audio and video from your input devices, such as a camcorder,
to the output devices, such as a VCR or television.

The CD Jewel Case:

CD #1: The integrated installer for:

• MGI VideoWave SE Plus for Buz

• PictureWorks HotShots™ (With NetCard™ Trial)

• Iomega RecordIt

™

™

• Buz drivers and utilities

Multimedia Tutorial

• Guide to Making Better Movies

CD #2: HotShots CD for Photo Page printing
Tutorials and other stuff

• MGI VideoWave Tutorial (retail version)

• MGI VideoWave SE Plus for Buz EasyGuide

• Sample video and audio files and Photos

• Electronic Documentation files
The Installation Guide will lead you through the installation process including how to

connect your Buz Box to the back of your computer and to video and audio devices.
MGI VideoWave SE Plus for Buz EasyGuide steps you through the software basic

functions such as capturing video and audio, producing, still capturing and saving your
productions.

The Welcome Packet:

The Welcome Packet contains registration information and important information
about accessories and other Iomega products.

Buz Performance Characteristics

Video Specifications

Compression Hardware Motion JPEG (MJPEG)
Resolution Up to 720x480 at 30 frames per second (60 fields) NTSC

Video Data Rate Up to 6MB/sec sustained
Capture Format AVI
Production Format AVI, MOV, MPEG output format
Video Playback Playback of MJPEG AVIs via onboard hardware

Still Images Capture up to 720x480 at 24 bit color from video
Video In/Out Composite (RCA) and S-Video (Mini DIN)
Audio In/Out Stereo RCA pass-through to existing industry standard sound card

SCSI Specifications

Technology Ultra SCSI
Interface 32 bit PCI bus mastering, PCI 2.1 compliant, Plug and Play

Transfer Rates Up to 20MB/sec sustained
Connectors HD50 external and 50 pin internal ribbon

Up to 768x576 at 25 frames per second (50 fields) PAL/SECAM
Up to 24 bit (16 million) colors

Playback of MJPEG AVIs via software on non-Buz equipped
computers (uses BuzPlay.exe)

Audio synchronization and capture at up to 16 bit stereo, 44.1 kHz

onboard BIOS for bootable operation

Index

Buz Card Installation ........................................................................... 2

Buz Box Connections .......................................................................... 8

Audio Settings ................................................................................... 12

Video/Audio Connections ................................................................. 16

SCSI Guidelines ................................................................................ 17

Software Features ............................................................................... 18

Software Electronic Documentation Information............................... 19

Troubleshooting ................................................................................ 20

Legal Basics........................................................................................ 25

How To Get Help ............................................................................. 26

Regulatory Agency Statements ........................................................... 29

Buz Card Installation

M NOTE: Buz Multimedia Producer

Ensure your system has the latest video and audio drivers installed.
It is recommended that you optimize your hard drive using Windows 95 system
tools such as Sc an Disk and Disk Defragmenter and, before installation, disabl e all
system crash recovery, anti- v irus s oft w are, or other background-r unning
software. M

TM

is a technologically so ph ist ica ted p ackage.

1. Locate the software CD marked
‘Start Here Disk #1’

Buz CDs
Buz Installation Guide
and the MGI EasyGuide

Buz Card

A/V-Cable

Buz Box

2. Don’t get Stung! Install your software first.

Buz will not function correctly if you do not load your software first.

2

Start your computer. When your system has completely booted into the Windows 95
Desktop, put the CD marked Start Here (Disk 1) into your CD-ROM drive and follow
the instructions on the screen. If the install program does not automatically start,
double-click on the CD-ROM drive icon then double click on the Start icon. The
default install settings will automatically install the software and drivers.

During software installation you will be asked to register Buz Multimedia Producer.
The serial number is located on the label on the bottom of the Buz Box.

3. Shut down and turn off your computer.
Disconnect the power cord, then remove the
computer cover.

Disconnect power from the
source OR the computer

M NOTE: Most computers have three or four rear-panel screws holding the cover.

See your computer manual if the cover removal is unclear. M

3

4. Locate any vacant PCI expansion slot and
remove the expansion slot cover. (Save the slot
cover screw for use in the next step.)

Computers have either
VERTICAL or HORIZONTAL
expansion slots

Slot cover screw
(remove and save)

ISA slots

Use any PCI slot

M NOTE: If your computer is a tower type, it is safer to lay it on it’s side for

installing the Buz card to avoid pushing it over as you insert the card. M

Desktop

PCI Slot

ISA Slot

Tower

4

5. Unpack the Buz card.

CAUTION Touch a grounded metal object to discharge any build-up of static

electricity before handling the Buz card. M

Handle the card by its edges. If you lay it down, place it on the static-proof bag it is
shipped in.

5

6. Push the Buz card FIRMLY into the PCI slot, then
replace the PCI slot cover screw.

M Internal drive installation: If you are connecting an internal SCSI drive to the

SCSI connector on your Buz card, you may want to install or connect it at this time.
Install your software first or your computer may not recognize the Buz card or any
other drives you connect to it. M

Bracket
flush to chassis

Connector
fits evenly

Connect internal
SCSI device Data
cable here

Pin 1

PCI slot

Ensure the bracket fits flush against the chassis. If you currently have an Iomega Jaz
Jet™ SCSI adapter card in your system, we recommend replacing it with the Buz card
now. See caution on the next page. The connector should seat evenly on both ends of
the PCI slot to ensure a good connection.

6

®

CAUTION Do not connect a SCSI boot drive or SCSI CD-ROM drive to the Buz card

until after you have installed the Buz software. M

7. Replace the computer cover. Do not plug your
computer in or start your computer yet! Proceed
to the Buz Box connections on the next page.

7

Buz Box Connections

1. Connect the Buz cable to the back of your
computer.

The longer connector on the back of the Buz card is the connector for external SCSI
devices (such as Jaz and Zip SCSI drives). The Buz card connects to a variety of SCSI
devices. See your SCSI device documentation for proper connection. Also see the
SCSI Guidelines section in this booklet.

Buz Card Connectors

Fifteen-Pin Connector

M NOTE: If your external SCSI device does not match the connector on the back

of the Buz card, purchase a quality cable converter. M

SCSI Connector

8

Buz Box Speaker Out (Pass-through)
Connector

Your Existing
Speaker's Connector

Buz Box Audio In
Connector

Buz Box
Connector

External SCSI Connector

9

Buz Box connector: The fifteen-pin connector from the Buz Box goes to the

matching connector of the Buz card. Look at this plug carefully. Check orientation
before connecting. After connecting, tighten thumb screws.
Avoid bending any pins.

Audio In: The smaller of the two Buz Box connectors is the Audio In connector.

The computer may have an Audio In symbol, or it may say ‘Audio In’ or ‘Input’,
depending upon your system. The Microphone connection can also be used as ‘Audio
In’ but it is not the prefered connection.

Plug the 'Audio In' connector into either'Audio In'
or 'Microphone' on the back of your computer

'Audio in' Connector

from Buz Box

Universal Symbols

Audio In

Best

Connection

Microphone

10

M NOTE: Universal symbols for Audio In and Audio Out may be stamped on the

back of your computer. The same symbols are stamped on the Buz Box audio
plugs. M

Audio Out: The larger of the two Buz audio connectors is the Audio Out Pass-through
connector and goes on the back of your computer. The connection on the back of your
computer may have an Audio Out or Speaker Out symbol on it or it may say ‘Speaker
Out’, depending upon your system. If you have external speakers, disconnect and
reconnect into the back of the audio out Pass-through connector so your speakers will
work.

Plug the Buz Audio Output "Pass-through"
connector into the back of your computer

Unplug your existing
External 'Speaker Out'
connector and reconnect it
into the back of the 'Pass-through'

Universal Symbols

Audio Out

Best

connection

Speaker Out

Audio Output
'Pass-through'
connector

Headphones

(Some systems
have this
connection
only for
sound output)

M NOTE: Most sound cards will use the standard ‘mini’ stereo jack. If your system

does not have a ‘mini’ jack, purchase an adapter. M

11

2. After the Buz Box has been connected, reconnect
the power to the back of your computer and start
your system.

a. After you start your computer, Windows 95 will display the message: ‘Found New
Hardware: PCI SCSI adapter’, and then will identify it as Iomega Buz: PCI Ultra SCSI
Host Adapter and will automatically load the drivers.

b. It will then identify a PCI Multimedia Video Device and identify it as Iomega Buz
Multimedia Producer and will automatically load drivers for this also. You will then be
prompted to restart the computer. Click Yes.

3. Change your Audio Out settings from the
Windows 95 screen.

When your system has restarted, double-click on the small speaker icon in the lower
right-hand corner of the Windows 95 main window. The Master Volume screen will
appear. Ensure that the Mute All and Mute boxes are NOT selected.

a. Go to Options and select Properties.

M NOTE: If the speaker icon is

not present, refer to your system’s
User’s Manual. M

12

M NOTE: Some systems have their own audio controls and will look different.

Ensure muting is turned off and the check box that matches your Audio In
connections is selected in the recording control. M

b. Choose Recording option from the
Properties window then click OK.

c. From the Recording Control window
check the select boxes CD, Mic and
Line. Deselect the check box or turn off
your microphone during video capture.

Close the Window

13

4. Plug your audio and video input and output
devices into the Buz Box.

Buz Box Connections

Input from Source

Side

Audio Left Channel

Audio Right Channel
S-Video Input
Composite Video Input

CAUTION If you are using S-Video, ensure that your are connecting a four-pin

S-Video plug into the Buz Box S-Video connector. M

CAUTION Do not connect your audio equipment to the composite video input or

output jack. You could damage your equipment or your Buz card. M

Output to Storage

Side

Composite Video

Output

S-Video Output

Audio Right Channel

Audio Left Channel

14

Audio Input/Output: The Buz Box uses universal color codes for video and audio

connectors. The left-channel is WHITE and the right-channel is RED. Simply match

the colors for proper connection.

(See illustration on previous page)

If your electronic device has a single audio connector for sound, connect it to the Left

or WHITE channel. If it is a single connector, you will not use the right channel, or

RED connector.

Composite Video Input/Output: The RCA connector for composite video uses

the universal yellow color code. Composite video connectors are the same type as the

RCA audio connectors; do not connect audio to this jack.

S-Video Input/Output: This cable is not included in the Buz package. The four-

pin S-Video input is used with some video equipment such as VCRs, video cameras or

televisions. This plug has a small ‘key’ on the connector that directs you to plug it in

correctly. Look closely at your S-Video connector and plug for correct orientation.

(See the illustration on the previous page)

S-Video Connector

Key

CAUTION Do not connect Composite and S-Video inputs at the same time. Use

one or the other. M

15

Video/Audio Connections

Video: If your camcorder or VCR has an S-Video connector, use it for better video

quality.
To select S-Video, launch MGI VideoWave. Go to the Capture Screen, set Video

Format and choose S-Video.

Audio: If your system has only one audio connector, use the left (white) channel for

the single sound connection.

Input Devices: Connect the ‘OUT’ connectors of your camcorder, VCR, DVD,

etc., into the ‘IN’ side of the Buz Box.

Output Devices: Connect the ‘OUT’ connectors from the Buz Box to the ‘IN’

connectors on your VCR. If your television is hooked to your VCR you’ll be able to
monitor output. (Output devices are not necessary for Buz to function properly.)

Typical Camcorder, Buz, VCR/TV Hookup

Audio
Output

"IN" Side

Video
Output

VCR or TV

Input

"OUT" Side

16

SCSI Guidelines

The Small Computer System Interface (SCSI) is an industry standard for connecting
peripherals to personal computers. SCSI rules define how to connect more than one
SCSI device to the same SCSI connection (either built-in or from a SCSI host adapter).

A SCSI chain is a series of SCSI devices cabled one to another on a single SCSI
connection. When using Ultra SCSI performance, it is important to use only shorter,
premium quality data cables for any drives connected to the Buz card.
Ensure the combined length of a SCSI chain using Ultra SCSI does not exceed l.5
meters (about 5 feet.)

The Buz card is factory set at SCSI ID 7 with automatic termination. For detailed
installation information, consult your SCSI device’s installation manual.

Congratulations!

You have finished installing and hooking up your new Buz Multimedia Producer.
Familiarize yourself with the software by viewing the tutorials in the following order:
‘MGI VideoWaveTutorial’ (retail version) (CD #2). Using the MGI EasyGuide for Buz
(CD#2), work through the ‘MGI VideoWave SE Plus for Buz EasyGuide‘ manual. As
you become more proficient at video editing, view ‘How to Make Better Videos’
(CD#1). To begin the tutorials, insert the CD#1 or #2 in your CD-ROM drive and
follow the instructions on the screen. If it doesn’t start automatically,
click on the CD icon, then click start.

HAVE FUN!

17

Software Featur es

Creating productions can be easy and fun using the software included in the Buz
Multimedia Producer.

To open any Buz application software, double-click on the Iomega Buz icon on the
Windows 95 Desktop. Double-click the Buz Audio, Video or Photo icons, now launch
the desired application.

TM

RecordIt

package from Iomega records music, conversations, even lectures and meetings to your
Jaz and Zip disks.

• Record from a microphone right onto your hard drive or onto a Jaz or Zip disk

• Record audio files from a compact disc directly onto a Jaz or Zip disk, then take

• Compile your favorite audio tracks from multiple sources onto a single Jaz or

• Play recorded files directly from Jaz or Zip disks or your hard drive

• Integrate your RecordIt files with your video productions in a snap, using

M NOTE: If you have a previous version of RecordIt installed on your system,
uninstall it and use the new version that comes with Buz. Buz cannot use files
created by a version of RecordIt lower than1.1. M

Iomega Jaz products a re excellent choices for capturing,
previewing, producing and playing back audio and video.

is audio recording software for your computer! This new multimedia

those recordings anywhere there is a Jaz or Zip drive

Zip disk

MGI VideoWave SE Plus for Buz
(See MGI VideoWave SE Plus for Buz EasyGuide)

18

MGI VideoWave SE Plus for Buz spices up your home movies by adding text,

transitions and sound.
The tutorial on CD #2 guides you through the basic functions of the software. The

EasyGuide inside the CD jewel case will lead you through a brief production to get you
started creating your own productions.

PictureWorks HotShots gives you everything you need to get still images

imported from MGI VideoWave SE Plus, your digital camera, DVD, scanner, network,
disks, CD or the Internet onto your computer.

• Organize, enhance and share your pictures

• Use HotShots to put great looking images into your work

PictureWorks NetCard

via e-mail. NetCards are interactive multimedia postcards. Now you can E-mail

pictures to friends, family, colleagues, etc., over the Internet.

• Send pictures and movies via standard e-mail

• Send self-playing NetCards, no special software required to view

• NetCards attach to any e-mail

• At less than 350KB, NetCards are small and easy to send

(trial version) can send your pictures as “digital postcards”

Electronic Documentation for RecordIt, MGI VideoWave SE Plus,
and PictureWorks HotShots and NetCard (Trial version) are
available on CD #2.

19

Troubleshooting

M NOTE: Buz Multimedia Producer is a technologically sophisticated package.

Ensure your system has the latest video and audio drivers installed. It is
recommended that you optimize your hard drive using Windows 95 system tools
such as Scan Disk and Disk Defragmenter and before installation, disable all system
crash recovery, anti-virus software, or other background-running software. For
more troubleshooting information see Iomega’s web site: www.iomega.com. M

Resource Conflicts

Possible Solutions

1. During install Windows 95
device manager appears on the
screen and says there is a system
resource conflict.

Other resource conflicts:

• Buz does not function but shows
no error message.

• SCSI device not detected.

• Video capture does not work.

• Sound card not functioning.

• Other devices not functioning.

• If a red “X” is present, continue with install.

• See Windows 95 System Information for resolving
conflicts, or see Iomega’s web site for more information.
(See Help/If you have a Hardware Conflict/Start the
Hardware Conflict Troubleshooter.)

• See other solutions below.

• Check all cable connections.

• Ensure the Buz card is correctly installed and seated
properly in the PCI slot.

• Look for system conflicts by double-clicking on My

Computer icon, then the Control Panel icon, then the
System icon, then the Device Manager. In the Device
Manager tab, scroll down and check for devices with

yellow exclamation markers. See Windows 95 System
Information for resolving conflicts.

• Move the Buz card to another PCI slot.

• Try turning off System ‘Plug and Play’ options in system
BIOS.

• Check all cable connections.

20

Problem

2. Buz is not functioning properly.
Either the ‘Iomega: Buz PCI
Ultra SCSI Host Adapter’ or the
‘Iomega Buz Multimedia
Producer’ portion of the Buz
card is NOT seen in Device
Manager.

3. System does not support
multifunction card.

• Drive letter not assigned to SCSI
devices connected to Buz.
During reboot, blue and yellow
Iomega Jaz Jet PCI BIOS screen
does not appear.

and

• MGI software locks up.

and

• Windows 95 Device Manager
SCSI controllers section displays
the Buz SCSI controller with the
problem icon (!).

4. MMSYSTEM:006 error message.

Possible Solutions

• Ensure the board is correctly installed and seated
properly in the PCI slot.

• Try moving the Buz card to a different PCI slot.

• Your system may not support multifunction adapters.
Specifically, PCI to PCI bridge chips and specification
for PCI 2.1. Contact your computer system
manufacturer for possible upgrades and/or support
information.

• The Audio Compression and Video Compression of
Windows 95 are not installed on the computer. Select
Add/Remove Programs from Windows 95 Control Panel,
select Windows Setup tab, select Multimedia. Follow the
screen instructions. (You may need Windows 95 install
disks or CD.)

21

Problem

Possible Solutions

5. ActiveMovie error:
“ Some of the file types usually

associated with ActiveMovie are
currently associated with other
programs. Because of this, you
may be unable to play certain
types of multimedia files.”

“Do you want to fix this (by
restoring the file types to
ActiveMovie) ?”

6. Error: “ PCI board not found”.

7. Corrupt fonts in MGI Library.

8. Capture View Screen in MGI
software is not working.

• Click the ‘Don’t ask this question again’, check box.
Click No.

• Ensure the Buz card is correctly installed and seated
properly in the PCI slot.

• Check all connections.

• Reset your screen settings: From the Windows 95 Control
Panel, select the Display icon. Select Settings. Change the
font from large to small or small to large, then reboot
your system.

• Ensure the board is correctly installed and seated properly
in the PCI slot.

• Check all connections.

• Check for “PCI SCSI Bus Controller” or “PCI
Multimedia Video Device” under “Other Devices” in
Device Manager. If one of the above is showing, remove
and reboot your system.

• Obtain a display driver upgrade from your system
manufacturer.

• You may want to upgrade your system’s display card.
The minimum suggested specifications are: 800x600
resolution, 16 bit color and 2MB video memory.

22

Possible SolutionsProblem

9. Poor or choppy video in MGI’s
view screen.

• No picture, sound only

NOTE: Even if you have tried all of the following

solutions and the preview is still choppy, the display
on an output device, such as a TV or VCR, will look
good.

• If you are using S-Video, see page 16 of this guide.

• In the MGI software: Click the Start button, then

Options, then General Options, then click Buz
Overlay.

• Change the Capture setting to a lower rate.
(See MGI EasyGuide for more information.)

• Close all other applications.

• Capture to a faster drive such as Iomega Jaz 1GB or
Jaz 2GB.

• Reset your screen settings: From the Windows 95
Control Panel, select the Display icon. Select Settings.
The Color Palette must be: High Color (16 bit).
Reboot your system.

• Advanced graphic settings are available on some
systems. To change your advanced graphic settings:
In the Windows 95 Control Panel, select System, then
click on the Performance tab. From the Performance
window, click on the Graphics option. In the
Advanced Graphics window, move the slider to a
lower setting or ‘none’. Reboot your system. Try
various settings.

• Move the Buz card to another PCI slot. Refer to the
Buz card install section of this booklet.

23

Problem

10. Message says: ‘Current display
settings are not suitable for
video overlay. Preview mode
will be enabled.’

11. “Out of Wave Buffer” message
when capturing video.

12. Audio is not captured with
video or audio is not heard
during capture.

13. Error: “Audio data was lost
during capture, reduce capture
rate”.

14. Error Message: The version
of Active Moviethat you are
trying to istall os older than the
one already present on your

system....

15. Playback abruptly stops when a
1GB or larger AVI file is played.

Possible Solutions

• Reset your screen settings: From the Windows 95
Control Panel, select the Display icon. Select Settings.
The Color Palette must be High Color (16 bit).
Reboot your system.

• Reboot your system.

• Change audio frequency from within MGI by
selecting the Options window, click Capture Driver tab,
change the audio to 22.05 kHz stereo, 16 bit or
another lower setting.

• Ensure the board is correctly installed and seated
properly in the PCI slot.

• Check all connections.

• See the Audio Settings in this Booklet (Page 12).

• Lower your video quality setting.

• Click Okay and continue. Do not remove Active
Movie.

• If you have already removed Active Movie,
reinstall it.

• Active Movie 1.x does not support files bigger than
1GB. Down load Active Movie 2.x from Microsoft’s
web site: [e-mail].

M NOTE: Some computer systems have hardware that does not meet industry

standard specifications. You may choose to replace, remove or disable those
components. You may want to check with your system’s manufacturer for standard
compliance to PCI specification 2.1 and for support for PCI to PCI bridge chips, to
gain full Buz functionality. M

24

Legal Basics

Photographs, artwork, recordings and videos created by others, including material from
the Internet, television/radio broadcasts, and any other media, are generally covered by
copyright and other laws. Whenever you use content which you did not create, or any
recording of a person other than yourself, get permission from the owner of the material
or the person you have recorded. Failure to get permission could put you at risk of
copyright infringement or other liability.

25

How to Get Help

Iomega’s goal is to provide state-of-the-art support for its customers. Over time, our support
options and pricing policy may change in light of evolving technology and global changes across
the computer industry. This section of the manual contains information on the support options
available at the time this manual was prepared. For up-to-date support information, contact
Iomega’s Home Page on the World Wide Web.

Internet Home Page http://www.iomega.com
America Online
Automated FAX Help (U.S. & Canada Only) 1-801-778-5763

One-on-One Iomega Technical Support

One-on-One Technical Support for the Buz card and the Buz Box is provided 30 days free of
charge for a consecutive 30 day period, beginning with the first call. Call 1-888-4-IOMEGA,
toll-free. After the 30 day period, a fee of $14.99 will be charged per incident. You may charge
the support cost to your credit card (Visa, MasterCard, American Express or Discover) by calling
1-888-4-IOMEGA, or you can call 1-900-4-IOMEGA to put the support cost on your phone
bill. One-on-One Technical Support is free of charge for issues Iomega determines relate to a
defect in an Iomega product. Iomega’s technical support associates are ready to take your call
Monday through Friday from 6 a.m. to 9 p.m. and Saturday from 7 a.m. to 2 p.m. (Mountain
time).

NOTE: 1-888-4-IOMEGA is available in the U.S. and Canada; 1-900-4-IOMEGA is available
only in the U.S.

How to register the Buz Multimedia Producer

Registration can be accomplished either electronically during software installation or by mailing
the registration card located in the Welcome Packet. The serial number to use can be located on
the bottom of the Buz Box.

Product Repair or Return

Please call Iomega Technical Support for information on returning your Buz Multimedia
Producer for repair.

™

Keyword: Iomega

26

European Technical Support for Iomega

Automated Customer Support System (ACSS) [phone]

This interactive troubleshooting system works just like a “live” technical support agent. By
answering a series of questions via the keypad of your touch tone telephone, this system will help
you perform a diagnosis of the problem and provide you with a solution over the phone or by fax
24 hours a day, 7 days a week.

FaxBack ([phone])

Faxback is simple to use automated fax help system that contains a wealth of information on all
Iomega product. To solve your problem immediatley, simply dial the above number with your
touch tone telephone and order a catalogue listing the FaxBack documents available for your
Iomega product e.g. the Zip or Jaz catalogue or a document listed in these catalogues. This
service is available 24 hours a day, 7 days a week.

Automated E-mail Response System

Like the FaxBack, our 24 hour automated e-mail response system will e-mail you our wealth of
technical documentation on all Iomega products. Just send an e-mail to HYPERLINK “
mail to: “[e-mail]” with the word ‘introduction’ in the subject header.

Bulletin Board System ([phone] or [phone])

To dial into the Iomega BBS simply set your modems’ communication parameters to 8 bits, no
parity, and one stop bit and dial either of our 2 Bulletin Board numbers [phone]
(Ireland) or [phone] (Germany) with your modem software or your operating systems’
communication software such as Hyperterminal in Windows 95.

Latest drivers and upgrades - download the latest software upgrades and drivers from our BBS.
At the Main Menu choose “F” for file menu and then “L” for list all files.

Technical Information - choose “T” at the Main Menu to go to our library of technical
information on all Iomega products.

Continued on the next page....

27

European Technical Support Phone Numbers

European Technical Support

(Mon-Fri. 07.30 - 18.00, Sat/Sun 09.00 - 18.00 GMT) When contacting Iomega Technical
Support, please have the serial number of your drive ready.

Turboline Customer Support Numbers (enjoy a higher priority in our call queuing system)

Austria [phone] Poland [phone]
Belgium [phone] Portugal [phone]
Denmark [phone] Russia [phone]
France [phone] Spain [phone]
Finland [phone] South Africa [phone]
Germany [phone] Switzerland [phone] (German)
Greece [phone] Switzerland [phone] (French)
Ireland [phone] Switzerland [phone] (Italian)
Italy [phone] Sweden [phone]
Luxembourg [phone] UK [phone]
Netherlands [phone] International [phone]
Norway [phone]

Freephone Technical Support Numbers

Austria 0660-5541 Norway 800-11677
Belgium 08007-1219 Poland 00800-353-1201
Denmark 8001-8860 Portugal 05055-3003
France 0800-916051 Spain 900-99-3538
Finland 08001-13501 Switzerland 0800-558091 (German)
Germany 0130-829446 Switzerland 0800-552447 (French)
Greece 00800-353-12001 Switzerland 0800-552446 (Italian)
Ireland 1800-688-500 Sweden 020-793128

Italy 1678-77476 South Africa 0800-99-42-18
Luxembourg 0800-2009 U.K. 0800-973194
Netherlands 0800-022-2861

28

Asia-Pacific Technical Support

Singapore Regional Customer Support Service Centre

750E Chai Chee Industrial Park #05-05 Singapore 469000
Tel: [phone] Fax [phone]

Hong Kong: Tel: [phone] Fax: [phone]
Australia: Tel: [phone] Fax: [phone]
Japan: Tel: [phone] Fax: [phone]
Email Support: [e-mail]

MGI and PictureWor ks Technical Support

MGI VideoWave SoftwareTechnical Support for USA, Latin America and Asia Pacific:

MGI Software Corp. 40 West Wilmot St., Richmond Hill, ON L4B 1H8 ATTN: Tech Support
Tel: [phone] 9:00 a.m. to 6:00 p.m. Eastern Time
Fax: [phone] Email: [e-mail]

Japan: Tel: [phone] Fax: [phone]

MGI VideoWave Software Technical Support for Europe:

MGI Customer Service C/O Hoogoordreef 68 1101 BE Amsterdam Z.O. The Netherlands
Tel: [phone] Fax: [phone] Email: [e-mail]

PictureWorks Technical Support

Tel: [phone] Monday-Thursday 8:00 a.m. to 5:00 p.m. Pacific Standard Time

PictureWorks Software International Technical Support:

Tel: [phone]:00 - 5:00 pm Pacific Standard Time $19.00 U.S. per incident
Email: [e-mail] Website: www.pictureworks.com
International Faxback Service 501-855-2001 otion 4

Friday 8:00 a.m. to 4:00 p.m. Pacific Standard Time

29

Regulatory Agency Statements

United States FCC Information

The computer equipment described in this installation guide generates and uses radio frequency
(RF) energy. If the equipment is not installed and operated in strict accordance with the
manufacturer’s instructions, interference to radio and television reception may result.

M Interference This equipment complies with Part 15 of the FCC Rules and its operation is subject
to the following conditions: (1) the equipment may not cause harmful interference, and (2) the
equipment must accept any interference received, including interference that may cause undesired
operation. M

Part 15, Class B, of the FCC Rules, is designed to provide reasonable protection against radio and
television interference in a residential installation. Although the equipment has been tested and
found to comply with allowed RF emission limits, as specified in the above cited Rules, there is no
guarantee that interference will not occur in a particular situation. Interference can be determined
by turning the equipment off and on while monitoring radio or television reception. The user
may be able to eliminate any interference by implementing one or more of the following
measures:

• Reorient the affected device and/or its receiving antenna.

• Increase the distance between the affected device and the computer equipment.

• Plug the computer and its peripherals into a different branch circuit from that used
by the affected device.

WARNING Only the manufacturer’s cable or an equivalent double shielded, host interface cable

should be used with external subsystems. Other types of cables may violate FCC rules and regulations.
Also, changes or modifications to the electronics or enclosure of this product must be expressly
approved by Iomega; otherwise, the user’s authority to operate the equipment may be voided by the
FCC.

M

FCC Declaration of Conformity

The Buz Multimedia Producer PCI card has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC rules. Model: Buz. Manufacturer’s
Name: Iomega Corporation. Manufacturer’s Address: 1821 West Iomega Way, Roy, UT, USA.
Manufacturer’s Telephone Number: [phone]. Responsible Party: John Glavin.

30

Canadian DOC Information

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
devices as set out in the Radio Interference Regulations of the Canadian Department of
Communications.

Declaration of Conformity

The Buz Multimedia Producer is CE certified and conforms to the following Directive(s) and
Standard(s): Application of Council Directive(s): 89/336/EEC. Standard(s) to which Conformity
is Declared: EN 55022, EN 50082-1. Manufacturer’s Name: Iomega Corporation.
Manufacturer’s Address: 1821 West Iomega Way, Roy, UT, USA. Importer’s Name: Iomega
Netherlands branch of Iomega International S.A. Type of Equipment: Multimedia Producer.
Model No.: BUZ. Netherlands branch of Iomega International S.A

31

Warranty Information

Your Buz Multimedia Producer has a one-year limited warranty from the
date of purchase.

© 1998 Iomega Corporation. Iomega, the Iomega logo, Jaz and Zip are registered trademarks of, and
Buz, Buz Multimedia Producer and Jet are trademarks of, Iomega Corporation. Windows is a trademark
of Microsoft Corporation registered in the United States and other countries. All other product and
brand names are the property of their respective owners.

EN344601