ValueLoader™
DLT VS80/DLT VS160
Tape Autoloader
User Manual
6326708-01
Ver. A Rel. 01
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual, 6326708-01, Ver. A Rel. 01, June 2003.
This publication is provided “as is” without warranty of any kind, either express or implied, including but
not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication
may be revised from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2003 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
ValueLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape
and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for
identification purposes only and may be trademarks or registered trademarks of their respective companies.
All other trademarks are the property of their respective owners.
6207947-00cN 45
Contents
Preface xi
Chapter 1 Installing the ValueLoader 1
Section Overview.................................................................................... 1
Installation Overview ............................................................................2
Understanding ValueLoader Features ................................................ 2
Barcode Reader................................................................................. 3
SCSI Requirements ..........................................................................3
Product Overview............................................................................4
Choosing a Location...............................................................................6
Unpacking the ValueLoader.................................................................7
Identifying ValueLoader Components................................................ 8
Accessories........................................................................................ 8
Installing the ValueLoader into a Rack ............................................... 9
Connecting the SCSI and Power Cables............................................12
Preparing the Host and Verifying the Connection..........................14
Installing the Device Drivers........................................................16
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual iii
Chapter 2 Operating the ValueLoader 21
Section Overview..................................................................................21
Operator’s Panel Overview.................................................................22
LED Indicators................................................................................25
Operator’s Panel Control Buttons................................................26
Understanding the Menu Structure................................................... 27
Using Cartridges...................................................................................28
Importing Cartridges.....................................................................28
Exporting Cartridges .....................................................................29
Loading Cartridges........................................................................30
Unloading Cartridges.................................................................... 32
Write-Protecting Cartridges .........................................................32
Maintaining Cartridges.................................................................33
Cleaning the Tape Drive......................................................................34
Creating an Inventory of Cartridges..................................................36
Chapter 3 ValueLoader Administration 39
Section Overview..................................................................................39
Configuring the ValueLoader............................................................. 39
Resetting the ValueLoader ........................................................... 40
Changing the SCSI ID....................................................................40
ValueLoader Operating Modes ................................................... 42
Updating Firmware..............................................................................44
Using a Firmware Upgrade Tape ................................................44
Using SCSI.......................................................................................46
Running the ValueLoader System Test.............................................46
Retrieving Information About the ValueLoader..............................47
Cycle Count.....................................................................................47
View Event Log ..............................................................................47
Firmware Revision.........................................................................48
Chapter 4 Diagnostics and Troubleshooting 49
Section Overview..................................................................................49
Troubleshooting....................................................................................50
Installation Problems..................................................................... 50
iv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Removing Stuck Cartridges ................................................................ 58
ValueLoader Error Codes.................................................................... 62
Appendix A Technical Specifications 67
Physical Specifications......................................................................... 67
Appendix B Customer Support 71
Information Needed for Support .......................................................71
Backup Software Support.................................................................... 72
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual v
vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figures
Figure 1 Front Panel Controls...........................................................4
Figure 2 Rear Panel Overview..........................................................5
Figure 3 Accessories........................................................................... 8
Figure 4 Rack Kit Components......................................................... 9
Figure 5 Installing Mounting Brackets (Left Side Shown) ......... 10
Figure 6 Installing Rails on Rack (Left Side Shown) ...................11
Figure 7 Sliding the ValueLoader into the Rack Slot, Securing
Mounting Bracket .............................................................12
Figure 8 Attaching SCSI and Power Cables ................................. 13
Figure 9 Operator’s Panel—Drive Empty.....................................22
Figure 10 Operator’s Panel—Drive Loaded ...................................24
Figure 11 Operator’s Panel Menu Structure...................................27
Figure 12 Importing a Cartridge ...................................................... 29
Figure 13 Exporting a Cartridge....................................................... 30
Figure 14 Write-Protecting a Cartridge...........................................33
Figure 15 Removing Mounting Brackets (Left Side Shown)........ 59
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual vii
Figures
Figure 16 Pull Cartridge Release Lever...........................................60
Figure 17 Installing the Carrier ........................................................61
viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Tables
Table 1 Location Criteria .................................................................6
Table 2 LEDs.................................................................................... 25
Table 3 Control Buttons .................................................................26
Table 4 Troubleshooting...............................................................52
Table 5 Error Codes........................................................................ 63
Table 6 Physical Specifications .....................................................67
Table 7 ValueLoader Specifications ............................................. 68
Table 8 ValueLoader Environmental Specifications..................68
Table 9 Tape Drive Specifications ................................................69
Table 10 Media Specifications......................................................... 70
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual ix
Tables
x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Preface
This chapter describes the ValueLoader User Manual’s audience,
purpose, organization, document conventions, and product safety.
Audience
Purpose
This user manual is designed and written for end users and field
service engineers.
The purpose of this manual is to provide end users with the
following information:
• ValueLoader™ DLT VS80/DLT VS160 description and
specifications.
• ValueLoader installation and configuration
• Tape cartridge description and general overview
• ValueLoader operation
• Troubleshooting
• Customer-replaceable components
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xi
Document
Organization
This manual is organized as follows:
• Chapter 1, Installing the ValueLoader
- This chapter describes
ValueLoader features, accessories, and installation tasks.
• Chapter 2, Operating the ValueLoader
- This chapter describes
the front panel menu structure, menu tree, and drive and tape
operations.
• Chapter 3, ValueLoader Administration
- This chapter
describes how to configure the ValueLoader, upgrade
firmware, and retrieve ValueLoader information.
• Chapter 4, Diagnostics and Troubleshooting
- This chapter
describes how to identify and troubleshoot ValueLoader
problems and resolve error conditions.
• Appendix A, Technical Specifications
- This appendix
describes ValueLoader environmental, operational, drive, and
media specifications.
• Appendix B, Customer Support
- This appendix list support
information for the ValueLoader.
xii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Notational
Conventions
This manual uses the following conventions to designate specific
elements:
Note: Notes emphasize important information related to the
Caution: Cautions indicate potential hazards to equipment
Warning: Warnings indicate potential hazards to personal
Customer Support
For information on support or to access our “Frequently Asked
Questions” database, visit our Web site.
main topic.
and are included to prevent damage to equipment.
safety and are included to prevent injury.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xiii
xiv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1
1Installing the ValueLoader
Section Overview 1
This section describes the following:
• Installation Overview
• Understanding ValueLoader Features
• Choosing a Location
• Unpacking the ValueLoader
• Identifying ValueLoader Components
• Installing the ValueLoader into a Rack
• Connecting the SCSI and Power Cables
• Preparing the Host and Verifying the Connection
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1
on page 2
on page 2
on page 6
on page 7
on page 8x
on page 9
on page 12
on page 14
Installing the ValueLoader
Installation Overview
Installation Overview 1
Installing the ValueLoader consists of the following steps, which
are explained in more detail later in this section.
1 Choose a location for the ValueLoader (page 6).
2 Unpack and check the ValueLoader for shipping damage
(page 7
3 Identify the accessories that come with the ValueLoader
(page 8
4 Install the ValueLoader in a computer rack or select a table or
desktop near the host server (page 9
5 Shut down, turn off, and remove power from the server and all
devices attached to the server (page 12
6 Attach the SCSI cable to the ValueLoader and server’s SCSI
host adapter (page 12
).
).
).
).
).
7 Attach the power cable to the ValueLoader and plug in the
power cable to the nearest power outlet (page 12
). Power the
ValueLoader on to ensure it passes the power-on self test.
8 Set the SCSI ID for the ValueLoader, if necessary (page 14.
9 Set up the host and verify the connection (page 14).
Understanding ValueLoader Features 1
The ValueLoader is a SCSI-2 low-voltage differential (LVD) data
storage device that incorporates a DLT VS80 or DLT VS160 tape
drive, and eight tape slots. The ValueLoader operates as a single
SCSI device with two Logical Unit Numbers (LUNs), one for the
tape drive (0) and the other for the ValueLoader robotics (1).
2 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Installing the ValueLoader
Understanding ValueLoader Features
The DLT VS80 ValueLoader uses up to eight DLTtape™IV data
cartridges, providing a maximum formatted capacity of 640
gigabytes (GB) and a sustained data transfer rate as high as 360 MB
per minute, assuming a 2:1 compression ratio.
The DLT VS160 ValueLoader uses up to eight DLTtape VS1 data
cartridges, providing a maximum formatted capacity of 1280 GB
and a sustained data transfer rate as high as 960 MB per minute,
assuming a 2:1 compression ratio.
The ValueLoader is compatible with most operating systems and
environments that support the SCSI interface, but requires either
direct support from the operating system or a compatible backup
application to take full advantage of its many features.
Barcode Reader 1
SCSI Requirements
Your ValueLoader may have come equipped with an optional
barcode reader. The barcode reader is enclosed in a plastic housing
that protrudes out of the rear panel of the ValueLoader, just above
the SCSI connectors. The barcode reader automatically scans each
cartridge in the carousel upon power up, after a reset, or when a
Re-inventory command is issued. (See Creating an Inventory of
Cartridges on page 36 for instructions.) Beyond that, there is no
user interface with the barcode reader via the front panel operator
controls or LCD display. The information from each label is stored
in memory and available through SCSI to the computer’s
operating system or backup application upon request.
If utilizing the barcode reader, you must insert a barcode label into
the slide-in slot on the front of each cartridge. These labels must
conform to ANSI/AIM BC1-1995, Uniform Symbology
Specification Code 39. A set of bar code labels is included with the
ValueLoader. Refer to our Web site for information on obtaining
additional barcode labels.
The ValueLoader incorporates a wide SCSI-2, LVD SCSI bus, but
1
may also be attached to a single-ended (SE) SCSI bus. Make sure
your SCSI host adapter or controller supports these standards. If
you connect the ValueLoader to an SE SCSI bus or if there are SE
devices attached to the same SCSI bus, the autoloader’s
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 3
Installing the ValueLoader
Understanding ValueLoader Features
performance is limited to the maximum data transfer speed and
maximum cable lengths of the SE bus. The ValueLoader is NOT
compatible with a standard differential (Diff) or high-voltage
differential (HVD) SCSI bus. The ValueLoader is compatible with a
narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50pin adapter that terminates the unused 18 pins. These adapters are
sometimes labeled high-byte termination.
Product Overview 1
Figure 1 Front Panel
Controls
1Power switch
2 Import/Export slot
4 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 2 Rear Panel
Overview
Installing the ValueLoader
Understanding ValueLoader Features
3 Front panel LEDs
4 Front panel LCD screen
5 Control keys
Note:
The arrows in the figure indicate screws that need to be
removed to remove the top cover. In addition to the
screws pictured, there are three on each side panel.
1 68-pin SCSI connectors
2Fan vent
3 Power connector
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 5
Installing the ValueLoader
Choosing a Location
Choosing a Location 1
Table 1 Location
Criteria
Choose a location that meets the following criteria (see appendix A
for more specifications):
Requirement Description
Standalone
requirements
Rack requirements Standard 19-inch rack with 2U of clearance.
Room temperature 10-35° C (50-95° F)
Power source AC power voltage: 100-127 VAC; 200-240 VAC
Select a location that is flat, sturdy, level, and
close to a host server. Do not place the
ValueLoader on the floor or other carpeted
surface.
Caution: Do not place the ValueLoader on its
side or upside down or stack items
that weigh more than 15 kg (33 lbs)
on top of the ValueLoader.
Line frequency: 50-60 Hz
Note: Locate the AC outlet near the
ValueLoader. The AC power cord is the
product’s main AC disconnect device
and must be easily accessible at all
times.
Weight 10 kg (22 lbs)
Air quality Minimal sources of particulate contamination.
Avoid areas near frequently used doors and
walkways, stacks of supplies that collect dust,
printers, or smoke-filled rooms.
Caution: Excessive dust and debris can
damage tapes and tape drives.
6 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Installing the ValueLoader
Unpacking the ValueLoader
Requirement Description
Humidity 20-80% RH
Clearance Back: Minimum of 15.4 cm (6 inches)
Front: Minimum of 30.8 cm (12 inches)
Sides: Minimum of 5.08 cm (2 inches)
Unpacking the ValueLoader 1
Before you begin, clear a desk or table so that you can unpack the
ValueLoader. You also need to select an open 2U computer rack
location or a desktop location near the server that is to be the host
for the ValueLoader.
Caution:
If the room temperature you are working in differs
from the shipping or storage temperature by 15° C
(30° F) or more, let the ValueLoader acclimate to the
surrounding environment for at least 12 hours before
opening the shipping carton.
Unpack and inspect the ValueLoader for shipping damage by
doing the following:
1 Clear a table or desk so that you have room to unpack the
ValueLoader.
2 Inspect the shipping box for damage. If you notice any
damage, report it to the shipping company immediately.
3 Open the shipping box and remove the accessories package.
Set the accessories package aside for now.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 7
Installing the ValueLoader
Identifying ValueLoader Components
4 Lift the ValueLoader and padding out of the box and place it
on the work surface, top facing up.
Caution: Placing the ValueLoader on its side, on end, or
upside down can cause permanent damage to the
unit.
5 Carefully remove the shipping padding from the left and right
sides of the ValueLoader. Then remove the bag from the
ValueLoader.
Note: Save the packing materials in case you need to move
or ship the ValueLoader in the future.
Identifying ValueLoader Components 1
Accessories 1
Figure 3 Accessories
8 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 4 Rack Kit
Components
Installing the ValueLoader
Installing the ValueLoader into a Rack
1 SCSI cable
2SCSI terminator
3Power cable
4 Marketing and regulatory
information
5 Quick Start Guide
Installing the ValueLoader into a Rack 1
The ValueLoader fits all standard 19-inch racks, taking up 2U of
space. To install the ValueLoader into a rack, you need to install
the mounting brackets on both sides of the ValueLoader and the
rails in the selected rack location.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 9
Installing the ValueLoader
Installing the ValueLoader into a Rack
To install the ValueLoader, follow these steps:
1 Use a screwdriver to remove the two screws near the front on
each side of the ValueLoader.
2 Using the screws you removed in step 1, secure one mounting
bracket (from the rack kit) to each side of the ValueLoader, as
shown in figure 5
Figure 5 Installing
Mounting Brackets
(Left Side Shown)
.
3 Using the screws and clip nuts from the rackmount hardware
package, secure one rail to each side of the rack in the location
in which you plan to install the ValueLoader.
• Be sure to secure both the front and rear of each rail to the
rack. The rails extend to fit a variety of rack depths.
• The correct orientation of the left rail is shown in figure 6
Repeat for the right rail.
10 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
.
Figure 6 Installing
Rails on Rack (Left
Side Shown)
Installing the ValueLoader
Installing the ValueLoader into a Rack
4 Slide the ValueLoader onto the rails and secure the mounting
bracket to the rack using the screws and clip nuts from the
rackmount hardware package, as shown in figure 7
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 11
.
Installing the ValueLoader
Connecting the SCSI and Power Cables
Figure 7 Sliding the
ValueLoader into the
Rack Slot, Securing
Mounting Bracket
Connecting the SCSI and Power Cables 1
To connect the SCSI and power cables to the ValueLoader, follow
these steps:
1 Shut down and turn off the selected server. Turn off all
attached accessory devices, such as printers and other SCSI
devices. Remove the power cables from the server and all
attached accessories.
Caution: Failure to remove the power cables from these
devices could result in damage to the
ValueLoader.
2 Attach one end of the SCSI cable (included in the accessory kit)
to one of the connectors on the rear panel of the ValueLoader.
(See figure 8
12 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
.)
Installing the ValueLoader
Connecting the SCSI and Power Cables
3 Attach the other end of the SCSI cable to the connector on the
SCSI host adapter or to the connector on the previous device on
the SCSI bus.
Note: If the supplied SCSI cable does not fit the connector
on your SCSI host adapter, you either have an
incompatible SCSI host adapter or you need to
purchase a cable adapter. Contact your service
representative or your SCSI host adapter
manufacturer for information.
4 Attach the terminator to the remaining SCSI connector on the
rear panel of the ValueLoader (if the ValueLoader is the last or
only device on the SCSI bus). Otherwise, attach the cable to the
next device on the SCSI bus. Make sure that the last device on
the SCSI bus is properly terminated.
5 Attach the female connector on the power cable to the power
connector on the rear panel of the ValueLoader.
Figure 8 Attaching
SCSI and Power
Cables
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 13
Installing the ValueLoader
Preparing the Host and Verifying the Connection
6 Plug the power cable into the nearest properly grounded
power outlet.
Note: To disconnect all power from the ValueLoader,
remove the power cord from the outlet.
7 Plug in the host server or workstation and all attached devices.
8 Turn on the ValueLoader by setting the power switch on the
front panel to the ON position. Turn on any other devices you
turned off earlier. Check the LCD display to make sure the
ValueLoader is receiving power. If it is not, check the power
connectors and your power source.
During the Power-On Self Test (POST), all four LEDs are
illuminated briefly, followed by just the Ready/Activity LED
flashing. When the initialization sequence is complete, the LCD
screen displays the Home screen.
9 Turn on the server.
Preparing the Host and Verifying the Connection 1
If necessary, install a SCSI host adapter, software, and compatible
driver(s). Refer to the manuals for the host computer and the SCSI
host adapter for detailed instructions. In addition, follow these
general guidelines:
• When the host server is powered on, install software, and/or
driver(s) that are compatible with the ValueLoader. (See
Installing the Device Drivers
Software compatibility information is available at our Web site.
Most backup software packages require an additional module
to communicate with the ValueLoader robotics.
• If the host server is connected to a network, check with the
system administrator before turning off power.
14 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
on page 16 for more information.)
Installing the ValueLoader
Preparing the Host and Verifying the Connection
• Use proper procedures to prevent electrostatic discharge
(ESD). Use wrist-grounding straps and anti-static mats when
handling internal components.
• Make sure that the host server has an open expansion slot.
• Make sure your backup application supports the SCSI host
adapter.
• Depending on the server configuration, you may need to
change the SCSI ID of the ValueLoader. See Changing the SCSI
ID on page 40 for more information.
• Ensure the ValueLoader is properly terminated. If the
ValueLoader is the only SCSI device (other than the SCSI host
adapter) on the SCSI bus, it must be terminated. Likewise, if
the ValueLoader is physically the last SCSI device on the SCSI
bus, it must be terminated. Only the devices physically at the
beginning and end of the SCSI bus should be terminated.
• Verify the connection between the ValueLoader and host by
making sure the host server’s operating system recognizes the
ValueLoader. To do this:
®
• For Microsoft
Panel > SCSI Adapter
Windows NT®, select Settings > Control
• For Windows® 2000, select Settings > Control Panel >
System > Hardware > Device Manager > Tape Drive
Media Changer)
(and/or
For more information on verifying the connection of SCSI
devices, consult the operating system documentation.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 15
Installing the ValueLoader
Preparing the Host and Verifying the Connection
Installing the Device Drivers
There are two device drivers associated with the ValueLoader: one
1
for ValueLoader robotics and another for the tape drive within the
ValueLoader.
Note: The device drivers supplied at our Web site are required
if you intend to use the Windows 2000 native backup
application. Commercial backup applications provide all
necessary device driver support. Refer to our Web site
for a list of compatible backup applications. Please note
that Windows NT does not include native support for
ValueLoaders. A backup application must be used.
Note: The following instructions assume that you have
downloaded the appropriate device drivers from our
Web site and have saved them in a known location on
your computer system.
Tape Drive Device Driver (Windows 2000) 1
1 Make sure that you are logged on to the host server with
Administrator privileges.
2 Right-click the My Computer icon on the Windows desktop,
Manage, then click Device Manager.
click
3 The tape drive should be listed under the “? Other Devices”
item as:
• For VS80 ValueLoader—“BNCHMARK VS640 SCSI
Sequential Device”
• For VS160 ValueLoader—“QUANTUM DLT VS160 SCSI
Sequential Device”
4 For the VS80 ValueLoader, right-click the BNCHARK VS640
SCSI Sequential Device
OK button to confirm that you want to remove the device.
the
16 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
listing, click Uninstall, and then click
Installing the ValueLoader
Preparing the Host and Verifying the Connection
For the VS160 ValueLoader, right-click the QUANTUM DLT
VS160 SCSI Sequential Device
click the
OK button to confirm that you want to remove the
listing, click Uninstall, and then
device.
5 Click the Action button in the upper-left corner of the
Computer Management dialog box.
6 Click Scan for Hardware Changes. Windows 2000 scans for the
drive. The drive appears under “? Other Devices” again.
7 For the VS80 ValueLoader, right-click the BNCHMARK VS640
SCSI Sequential Device
listing and click Properties.
For the VS160 ValueLoader, right-click the
VS160 SCSI Sequential Device
8 Select the Drivers tab.
9 Click the Reinstall Driver or Update Driver button.
10 When the Upgrade Device Driver Wizard appears, click the
Next button.
11 Click Tape Drives and then click the Next button.
12 Click the Have Disk button. Type the path to where you have
listing and click Properties.
saved the device drivers on your system, then click the
QUANTUM DLT
OK
button.
13 Click the DLT ValueLoader Tape Drive entry and click the Next
button.
Note: Depending on the status of your system and the exact
path taken to select the device driver, the driver may
appear as
14 Click the Next button again to install the driver.
15 Click the Finish button.
Dltvstp.inf.
16 Close the Device Properties dialog box.
17 The drive appears in Device Manager under Tape Drives as
DLT ValueLoader Tape Drive and is now ready to use.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 17
Installing the ValueLoader
Preparing the Host and Verifying the Connection
ValueLoader Device Driver (Windows 2000) 1
To install the ValueLoader device driver:
1 Make sure that you are logged on to the host server with
Administrator privileges.
2 Right-click the My Computer icon on the Windows desktop,
click
Manage, then click Device Manager.
3 The ValueLoader should be listed under the “Medium
Changers” item as “Unknown Medium Changer Device.”
4 Right-click the Unknown Medium Changer Device listing, click
Uninstall, and then click the OK button to confirm that you
want to remove the device.
5 Click the Action button in the upper-left corner of the
Computer Management dialog box.
6 Click Scan for Hardware Changes. Windows 2000 scans for the
ValueLoader DLT VS80 or ValueLoader DLT VS160. The
ValueLoader appears under “Medium Changers” again.
7 Right-click the Unknown Medium Changer Device listing and
click
Properties.
8 Select the Drivers tab.
9 Click the Reinstall Driver or Update Driver button.
10 When the Upgrade Device Driver Wizard appears, click the
Next button.
11 Click Display a list... and then click the Next button.
12 Click the Have Disk button, type the path to where you have
saved the device drivers on your system, then click the
button.
13 Click the DLT VS Medium Changer entry and click the Next
button.
Note: Depending on the status of your system and the exact
path taken to select the device driver, the driver may
appear as
18 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Dltvsmc.inf.
OK
Installing the ValueLoader
Preparing the Host and Verifying the Connection
14 Click the Next button again to install the driver.
15 Click the Finish button.
16 Close the Device Properties dialog box.
17 The ValueLoader appears in the Device Manager under
Medium Changers as
DLT VS Medium Changer. It is now ready
to use.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 19
Installing the ValueLoader
Preparing the Host and Verifying the Connection
20 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 2
2Operating the ValueLoader
Section Overview 2
This section describes the following:
• Operator’s Panel Overview
• Understanding the Menu Structure
• Using Cartridges
• Cleaning the Tape Drive
• Creating an Inventory of Cartridges
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 21
on page 28
on page 22
on page 27
on page 34
on page 36
Operating the ValueLoader
Operator’s Panel Overview
Operator’s Panel Overview 2
The Operator’s Panel consists of four LEDs, four buttons, and a
2-line by 16-character LCD screen. The Operator’s Panel provides
everything you need to monitor ValueLoader status and to control
all of its functions.
Figure 9 Operator’s
Panel—Drive Empty
The display defaults to the Home screen. The Home screen
consists of the ValueLoader status on the top line and the current
cartridge inventory on the second line. If the tape drive does not
have a cartridge loaded, the top line displays “Drive empty.”
The cartridge inventory indicates all slots that contain a cartridge
by displaying the slot number. Empty slots are indicated by a
hyphen (–).
An exclamation point (!) displayed in the inventory indicates that
the ValueLoader has identified a cartridge in the indicated slot that
is either an invalid cartridge type (DLTtapeIII cartridge or nonDLT1 cleaning cartridge) or has had a media-related error These
can be caused by faulty or improperly degaussed media, media
that has been previously written in an invalid format such as
22 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader
Operator’s Panel Overview
DLT7000 or DLT8000, or dirty read/write heads in the tape drive.
The Media Attention LED is also be illuminated. See LED
Indicators on page 25 for more information. Exporting the
indicated cartridge will clear the error condition. See Exporting
Cartridges on page 29 for instructions. If these symptoms occur on
multiple known good cartridges, consider cleaning the tape drive.
See Cleaning the Tape Drive
on page 34 for instructions. If a
particular cartridge causes error conditions repeatedly, that
cartridge may be defective or invalid.
Occasionally, you may see the message “In Transit,” which
indicates:
• An error condition has caused a cartridge to be left between its
slot and the drive. (Power cycle or reset the ValueLoader to
clear this condition.)
• A cartridge is unexpectedly found in the Import/Export slot
opening. (Power cycle or reset the ValueLoader to clear this
condition.)
If the tape drive has a cartridge loaded, the top line displays
“Drive loaded.” The cartridge currently loaded in the drive is
indicated by an alternating black block and the slot number as
shown in figure 10
. This display can also indicate that the specified
cartridge is being loaded, unloaded, imported, or exported, as well
as indications of reading, writing, calibrating, etc. The
ValueLoader status line indicates the current operation. An
example of this display is shown in figure 10
.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 23
Operating the ValueLoader
Operator’s Panel Overview
Figure 10 Operator’s
Panel—Drive Loaded
24 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader
Operator’s Panel Overview
LED Indicators 2
Table 2 LEDs
The Operator’s Panel includes four LED indicators that provide a
variety of information as detailed in table 2
.
LED Color Description
Ready/Activity Green Illuminated when power is on. Blinking whenever
there is tape drive or ValueLoader robotics
activity.
Clean Drive Amber Illuminated when the tape drive needs to be
cleaned. Indicates that 250 tape motion hours have
passed since the last cleaning. The LED turns off
when cleaning is successfully completed. See
Cleaning the Tape Drive
on page 34.
Media Attention Amber Illuminated if a media-related error has occurred.
This condition can be invalid format such as
DLT7000 or DLT8000, dirty read/write heads in
the tape drive, or if an invalid cartridge type
(DLTtapeIII III cartridge or non-DLT1 cleaning
cartridge) is inserted. The offending cartridge is
indicated by a “!” in the cartridge inventory
display for the corresponding slot. Exporting the
indicated cartridge will clear the error condition.
See Exporting Cartridges
on page 29 for
instructions. If these symptoms occur on multiple
known good cartridges, consider cleaning the tape
drive. See Cleaning the Tape Drive
on page 34 for
instructions. If a particular cartridge causes these
symptoms repeatedly, that cartridge may be
defective or invalid.
Error Red Illuminated if an unrecoverable tape drive or
ValueLoader error occurs. A corresponding error
message appears on the LCD screen. See
ValueLoader Error Codes
on page 62 for more
details.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 25
Operating the ValueLoader
Operator’s Panel Overview
Operator’s Panel Control Buttons
Table 3 Control
Buttons
The Operator’s Panel includes four buttons that provide access to
2
all operations and information menus.
Button Description
[Cancel] Cancels the current menu option and returns to the
previous menu level or Home screen.
[Previous] Selects the previous item or value in the currently
displayed menu.
[Next] Selects the next item or value in the currently
displayed menu.
[Enter] Executes the current menu or selects the current
option displayed on the LCD panel.
26 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader
Understanding the Menu Structure
Understanding the Menu Structure 2
Figure 11 Operator’s
Panel Menu Structure
HOME SCREEN
INFORMATION
COMMANDS
Import
Export
Load Cartridge
Unload Cartridge
Clean Drive
Re-inventor y
DIAGNOSTICS
System Test
Cycle Count
View Event Log
Product Rev
Firmware Rev
CONFIGURATION
Reset
Change SCSI ID
Code Update
Circular Mode
Autoload Mode
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 27
Operating the ValueLoader
Using Cartridges
Using Cartridges 2
Before you use the ValueLoader, make sure you observe these
general rules:
ValueLoader VS80. Use only DLT VS1 tape cartridges.
•
ValueLoader VS160. Use only DLTtapeIV tape cartridges.
•
Clean the tape drive when the Clean Drive LED is illuminated, or
•
if there is any other indication that the drive is having trouble
reading or writing, such as if the Media Attention LED is
illuminated, or there is an exclamation point (!) in the
inventory display. Be sure to use only DLT1 compatible
cleaning cartridges. The tape drive rejects all other types of
cleaning cartridges.
Note: The ValueLoader automatically unloads any other
cartridge types and any cartridges whose format it
cannot read. If you experience any failures with reused
DLT formatted (degaussed) cartridges, the degaussing
may not have been sufficient to fully erase the data. If
this happens, use another cartridge before suspecting
other system components.
Importing Cartridges
This option forces the ValueLoader to import a cartridge into a
2
specific empty slot in the carousel. To import tapes into the
ValueLoader:
1 Make sure the write-protect switch is set as desired for each
data cartridge (see Write-Protecting Cartridges
applicable, install a barcode label into the slide-in slot on the
front of each cartridge. (See Barcode Reader
on page 3 for more
information.)
2 From the Home screen or main menu, press the [+] or [–] button
until “Commands” appears on the top line of the LCD screen.
3 Press the [Enter] button to access the available options.
28 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
on page 32). If
Operating the ValueLoader
Using Cartridges
4 Press the [+] or [–] button until “Import” appears on the LCD
screen. Press
5 Press the [+] or [–] button until the desired slot number appears
on the LCD screen and press the
[Enter] to select.
[Enter] button. You are not
given the option to import a cartridge to an occupied slot.
6 When “Insert Cartridge Slot” appears on the LCD screen and
the Import/Export slot opens, insert the desired data cartridge
into the Import/Export slot so that the write-protect switch is
facing out from the ValueLoader and toward the right.
Note: If you are using the Operator’s Panel to clean the
drive, import the cleaning cartridge only when the
front panel indicates that cleaning is needed. You
may keep a cleaning cartridge in the ValueLoader if
the backup software can manage the drive cleaning.
7 Repeat steps 5 and 6 as needed for additional cartridges.
Figure 12 Importing a
Cartridge
Exporting Cartridges
8 Press the [Cancel] button when you have finished importing
cartridges.
9 Verify that the LCD screen shows that the desired slots have
cartridges installed.
This option moves a cartridge from a specific slot to the Import/
2
Export slot. To export one or more cartridges from the
ValueLoader, follow these steps:
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 29
Operating the ValueLoader
Using Cartridges
1 From the Home Screen or main menu, press the [+] or [–]
button until “Commands” appears on the top line of the LCD
screen. Press
2 Press the [+] or [–] button until “Export” appears on the LCD
screen. Press
3 Press the [+] or [–] button until the desired slot number appears
on the LCD screen. Press the
[Enter].
[Enter].
[Enter] button. You are not given
the option to export from an empty slot.
4 When “Remove Cartridge” appears on the LCD screen and the
cartridge is ejected through the Import/Export slot, remove the
exported cartridge from the ValueLoader, and press the
[Enter]
button.
5 Repeat steps 3 and 4 as needed for any additional cartridges.
6 Press the [Cancel] button when you are done exporting
cartridges.
7 Make sure the LCD screen indicates that the desired slots are
empty.
Figure 13 Exporting a
Cartridge
Loading Cartridges
This option loads a cartridge from the ValueLoader carousel into
2
the tape drive. To use this option, follow these steps:
1 From the Home Screen or main menu, press the [+] or [-] button
until “Commands” appears on the top line of the LCD screen.
Then, press
30 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
[Enter].
Operating the ValueLoader
Using Cartridges
2 Press the [+] or [-] button until “Load Cartridge” appears on the
LCD screen.
3 Press the [Enter] button to select.
4 Press the [+] or [-] button until the desired slot number appears
on the LCD screen and press the
[Enter] button. The slot
number you select indicates the cartridge to be loaded into the
tape drive.
Note: Only slot numbers that contain cartridges are
displayed.
Status messages appear while the cartridge is loading. “Drive
Stopped” appears when the operation is complete.
5 Press the [Cancel] button when you are done loading the
cartridge.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 31
Operating the ValueLoader
Using Cartridges
Unloading Cartridges
Write-Protecting Cartridges
This option unloads the cartridge from the tape drive into its
2
original slot. To use this option, follow these steps:
1 From the Home Screen or main menu, press the [+] or [–]
button until “Commands” appears on the top line of the LCD
screen. Press
2 Press the [+] or [–] button until “Unload Cartridge” appears on
the LCD screen. Press the
[Enter].
[Enter] button to unload the cartridge
from the tape drive.
3 Status messages appear while the cartridge is unloading.
“Drive Empty” appears when the operation is complete.
4 Press the [Cancel] button when you are done unloading the
cartridge.
All cartridges have a write-protect switch to prevent accidental
2
erasure or overwriting of data. Before loading a cartridge into the
ValueLoader, make sure the write-protect switch on the front of
the cartridge is positioned as desired:
• Slide the switch to the
left to write-protect the cartridge. A
small orange rectangle is visible, indicating the cartridge is
write-protected.
• Slide the switch to the
right to allow the ValueLoader to write
data to the cartridge. The lock icon on the switch indicates that
the cartridge is write-enabled.
32 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 14 WriteProtecting a Cartridge
Operating the ValueLoader
Using Cartridges
Maintaining Cartridges
To ensure the longest possible life for all of your DLTtape
2
cartridges, follow these guidelines:
• Do not drop or strike a cartridge. Excessive shock can displace
the tape leader, making the cartridge unusable and possibly
damaging the ValueLoader.
• Store your DLTtape cartridges in their storage cases.
• Do not expose your DLTtape cartridges to direct sunlight or
sources of heat, including portable heaters and heating ducts.
• The operating temperature range for cartridges is 10° C to 40°
C (50° F to 104° F). The storage temperature range is 16° C to
32° C (60° F to 90° F). Always store your DLTtape cartridges in
their storage cases.
• If a cartridge has been exposed to temperatures outside the
ranges specified above, stabilize the cartridge at room
temperature for the same amount of time it was exposed to the
temperatures or 24 hours, whichever is less.
• Store your DLTtape cartridges in a dust-free environment in
which relative humidity is always between 20% and 80%
(noncondensing). The ideal relative humidity is 40% ± 20%.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 33
Operating the ValueLoader
Cleaning the Tape Drive
• Do not place DLTtape cartridges near sources of
electromagnetic energy or strong magnetic fields, such as
computer monitors, electric motors, speakers, or X-ray
equipment. Exposure to electromagnetic energy or magnetic
fields can destroy data on cartridges.
• Place identification labels only in the slide-in slot on the front
of the cartridge.
Cleaning the Tape Drive 2
When the Clean Drive LED is on, the ValueLoader’s tape drive
needs to be cleaned. An illuminated Media Attention LED or an
exclamation point (!) in the inventory display may also indicate
that the tape drive needs to be cleaned. Cleaning typically takes
several minutes, during which the Ready LED blinks.
Each cleaning cartridge has an approximate life of 20 cleanings.
The cleaning cartridge includes a label with 20 small boxes printed
on it. Always place a check mark in a box each time you use the
cartridge to clean the drive. Replace the cleaning cartridge when
all boxes are checked.
The drive cannot keep track of how many times a cartridge has
been used. Therefore, if you are using backup software to manage
cleaning, then you must monitor the software logs or use some
other method to determine when you need to replace the cleaning
tape. Refer to the backup software documentation for more
information. Also refer to the backup software documentation for
information on enabling automatic or scheduled cleanings with the
use of a dedicated cleaning slot.
34 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader
Cleaning the Tape Drive
Caution: Use only DLT1 compatible cleaning cartridges in the
ValueLoader, available at our Web site. Use of any
other type of cleaning cartridge could damage the
read/write head in the tape drive. Therefore, if you
load any other type of cleaning cartridge, the
ValueLoader will automatically unload it back into
its original slot within approximately 25 seconds.
Note: If you are using Operator’s Panel commands to clean the
drive, import the cleaning cartridge only after you have
selected the Clean Drive command. If you would like to
keep a cleaning cartridge in the ValueLoader, the backup
software must manage drive cleaning.
To clean the tape drive, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Commands” appears on the top line of the LCD screen.
Press
[Enter].
2 Press the [+] or [–] button until “Clean Drive” appears on the
LCD screen. Press
3 If the carousel is full, the LCD screen displays “No slot free for
transfer”. Press the
[Enter].
[Cancel] button repeatedly until the main
menu or Home screen is displayed. Export a cartridge to make
room for the cleaning cartridge. See Exporting Cartridges
page 29 for instructions then return to step 1
to clean the tape
on
drive.
4 If the carousel is not full, the ValueLoader will select the first
available slot and prompt you to insert a cleaning cartridge.
5 Insert the cleaning cartridge into the ValueLoader Import/
Export slot.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 35
Operating the ValueLoader
Creating an Inventory of Cartridges
During the cleaning process, which can take several minutes,
the LCD screen displays “Drive Cleaning”.
6 When tape drive cleaning is complete, the Clean Drive LED
turns off (if previously on) and the ValueLoader unloads and
exports the cleaning cartridge. Remove the cleaning cartridge,
and press the
to do so.
Note: If the cartridge is not a valid cleaning cartridge, the
LCD screen will display “Bad clean tape” and the
cartridge will be exported.
[Enter] button when the LCD screen prompts you
Note: If the Clean Drive or Media Attention LED is
illuminated again when you insert another cartridge
immediately after cleaning, see table 4
on page 52 to
troubleshoot.
7 If you had to remove a data cartridge to import the cleaning
cartridge, import that data cartridge to its original slot. See
Importing Cartridges
on page 28 for more information.
Creating an Inventory of Cartridges 2
This option builds a new inventory of cartridges in the
ValueLoader. If using a barcode reader, this option also scans the
barcode labels on each cartridge in the carousel. (See Barcode
Reader on page 3 for more information.) To use this option, follow
these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Commands” appears on the top line of the LCD screen.
2 Press the [Enter] button to access the available options.
3 Press the [+] or [–] button until “Re-inventory” appears on the
LCD screen. Press
[Enter].
36 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader
Creating an Inventory of Cartridges
The ValueLoader will then check the drive and each slot for the
presence of a tape in order to update inventory information.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 37
Operating the ValueLoader
Creating an Inventory of Cartridges
38 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 3
3ValueLoader Administration
Section Overview 3
This section describes the following:
• Configuring the ValueLoader
• Updating Firmware
• Running the ValueLoader System Test
• Retrieving Information About the ValueLoader
on page 44
on page 39
on page 46
on page 47
Configuring the ValueLoader 3
The Configuration menu provides access to the following
ValueLoader configuration options:
• Resetting the ValueLoader
• Setting SCSI IDs
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 39
ValueLoader Administration
Configuring the ValueLoader
• ValueLoader Operating Modes
•Updating firmware
To access the Configuration menu from the Home screen or main
menu, press the
the top line of the LCD screen. Press the
[–] to access the available options. Press the [Enter] button to
or
[+] or [–] button until “Configuration” appears on
[Enter] button and then [+]
execute the displayed menu option.
Resetting the ValueLoader
This option resets the ValueLoader robotics and the tape drive
3
within the ValueLoader, forces a new cartridge inventory, and
clears any current error condition.
Note: This option is primarily used if the ValueLoader is in an
error state.
To access this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Configuration” appears on the top line of the LCD
screen.
2 Press [Enter] to select.
3 Press the [+] or [–] button until “Reset” appears on the LCD
screen.
4 Press the [Enter] button to reset the ValueLoader.
After initialization, the ValueLoader returns to normal operation
and displays the Home screen.
Changing the SCSI ID
This option changes the SCSI ID the ValueLoader uses. The
3
ValueLoader operates as a single SCSI device with two separate
SCSI Logical Unit Numbers (LUNs): one LUN (0) is for the tape
drive, the other (1) is for the ValueLoader robotics.
The default SCSI ID is 5. You should only need to change the SCSI
ID if there are other devices on the SCSI bus with the same SCSI
ID.
40 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
ValueLoader Administration
Configuring the ValueLoader
To access this option, follow these steps:
1 From the Home Screen or main menu, press the [+] or [–]
button until “Configuration” appears on the top line of the
LCD screen.
2 Press the [Enter] button to select.
3 Press the [+] or [–] button until “Change SCSI ID” appears on
the LCD screen. The second line displays the current SCSI ID.
4 Press the [Enter] button. The second line on the LCD screen
displays “New ID:”.
5 Press the [+] or [–] button until the desired SCSI ID is displayed.
6 Press the [Enter] button. The LCD screen displays “Please
Cycle Power.”
Note: The ValueLoader will not respond to input from the
Operator ‘s Panel until the power has been cycled.
7 Turn off the ValueLoader. After a few seconds, turn it back on
again.
The selected SCSI ID is now in effect.
Note: If you changed the SCSI ID, you may also need to cycle
power on the host server and reconfigure your backup
software before you can use the ValueLoader. Consult
your hardware and software manuals for more
information.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 41
ValueLoader Administration
Configuring the ValueLoader
ValueLoader Operating Modes
Overview
3
The operating mode is set based on whether you have automation
software controlling cartridges in the ValueLoader or if you are
manually loading and unloading cartridges using the ValueLoader
Operator’s Panel commands. The ValueLoader always operates in
Autodetect mode, which is transparent to you. In Autodetect
mode, the ValueLoader automatically assumes that you
using an automation software package to control cartridge or drive
activity. This is called Stacker or Sequential mode. If the
ValueLoader detects that an automation software package is
controlling tape/drive activity, it will automatically switch to
Random mode.
Random Mode 3
This is the normal mode of operation when a backup software
application is being used. In Random mode, the ValueLoader does
not automatically load tapes into the tape drive; it instead waits for
commands from the software. To use Random mode, you do not
need to configure anything from the ValueLoader front panel, but
you must use a SCSI host adapter that has multi-LUN capability
enabled, and your backup software package must support
ValueLoaders, which often requires the additional installation of
an autoloader/library software module.
are not
Sequential Mode 3
Sequential Mode is useful when an adequate software application
is not available. In Sequential Mode, the ValueLoader will
automatically load and unload tapes from the drive. The operator
determines the first tape to load by loading the desired tape into
the tape drive using the ValueLoader’s front panel controls. See
Loading Cartridges
on page 30 for instructions. When the first tape
is full or unloaded for any other reason, the ValueLoader
automatically removes the tape from the drive, puts it in its
original slot, then loads the cartridge in the next available higher
numbered slot, continuing this sequence with each available
higher numbered slot. To further determine how you want tapes
42 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
ValueLoader Administration
Configuring the ValueLoader
loaded into the ValueLoader’s tape drive while in Sequential
Mode, you may set Circular and Autoload options from the
ValueLoader front panel.
Circular Mode On/Off. This option turns Circular Mode on or off,
and is used only when in sequential mode. When Circular Mode is
on, after the ValueLoader has cycled through all available
cartridges, it then reloads the original first cartridge in the
sequence. If Circular Mode is turned off and the last cartridge has
been unloaded, the ValueLoader stops loading cartridges until you
manually load another cartridge.
Caution: Use caution when choosing Circular Mode as it
makes it possible to overwrite data on previously
written cartridges.
To access this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Configuration” appears on the top line of the LCD
screen.
2 Press the [Enter] button to select.
3 Press the [+] or [–] button until “Circular Mode” appears on the
LCD screen. The second line on the LCD screen indicates the
current status, either “On” or “Off.”
4 Press the [Enter] button. The LCD screen indicates whether you
are about to turn Circular Mode on or off.
5 Press the [Enter] button to accept the change to Circular Mode
or
[Cancel] to exit and not save the changes.
Autoload Mode On/Off. This option turns Autoload mode on or off,
and is only used when in sequential mode. When Autoload mode
is on, the ValueLoader automatically loads the cartridge from the
lowest numbered full slot into the tape drive when powered on. It
then follows standard sequential operation as described in
Sequential Mode
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 43
on page 42.
ValueLoader Administration
Updating Firmware
To access this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Configuration” appears on the top line of the LCD
screen.
2 Press the [Enter] button to select.
3 Press the [+] or [–] button until “Autoload Mode” appears on
the screen. The second line on the LCD screen displays the
current status, either “On” or “Off.”
4 Press the [Enter] button. The LCD screen indicates whether you
are about to turn Autoload Mode on or off.
5 Press the [Enter] button to accept the change to Autoload mode
or press
[Cancel] to exit and not save the changes.
Updating Firmware 3
Caution: Regardless of the firmware update technique, DO
NOT POWER CYCLE OR RESET THE
AUTOLOADER DURING THE UPGRADE
PROCESS. Doing so could cause the ValueLoader to
become inoperable.
Using a Firmware Upgrade Tape
This option performs a firmware update for the ValueLoader using
3
a firmware upgrade cartridge.
Note: This code update operation assumes that the upgrade
tape is imported as part of this procedure. Do not import
the firmware update cartridge before starting this
procedure.
44 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
ValueLoader Administration
Updating Firmware
To access this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Configuration” appears on the top line of the LCD
screen.
2 Press the [Enter] button to select.
3 Press the [+] or [–] button until “Code Update” appears on the
LCD screen. Press the
4 If the carousel is full, the LCD screen displays No slot free for
[Enter] button to select.
transfer. Press the [Cancel] button repeatedly until the main
menu or Home screen is displayed. Export a cartridge to make
room for the firmware update cartridge. See Exporting
Cartridges on page 29 for instructions. Then return to step 1 to
update the firmware.
5 If the carousel is not full, the ValueLoader will select the first
available slot and prompt you to insert the code update
cartridge.
6 Insert the code update cartridge into the Import/Export slot.
Note: If the cartridge is not a valid code update cartridge,
The LCD will temporarily display error code
“3 0 BC,” the ValueLoader will reset, the cartridge
will be exported, and the LCD displays “Bad upgrade
tape.”
7 During the firmware update, which can take several minutes,
the LCD screen displays “Code update in Progress.” When the
firmware update is complete, the ValueLoader resets, then
unloads and exports the code upgrade cartridge. Remove the
code upgrade cartridge and press the
[Enter] button when the
LCD screen prompts you to do so.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 45
ValueLoader Administration
Running the ValueLoader System Test
8 If you exported a data cartridge to make room for the code
upgrade cartridge, be sure to import the cartridge to its original
slot. See Importing Cartridges
Note: After a firmware update, the firmware revision
on page 28 for instructions.
displayed on the LCD is not updated until the
ValueLoader is power cycled.
Using SCSI 3
The Web site has the files and instructions necessary to update
drive and ValueLoader firmware via SCSI. Refer to our Web site
for details.
Running the ValueLoader System Test 3
The System Test option cycles the ValueLoader through the
process of loading, calibrating, and unloading all cartridges in the
carousel. Running a System Test verifies the operational
soundness of both the ValueLoader and tape drive. The System
Test continues indefinitely until you press the
regular backup and restore operations are suspended while a
System Test is in progress.
Note: At least one cartridge must be in inventory before
running System Test.
To run a System Test:
[Cancel] button. All
1 From the Home screen or main menu, press the [+] or [–] button
until “Diagnostics” appears on the top line of the LCD screen.
2 Press the [Enter] button to select. “System Test” appears on the
LCD screen.
3 Press the [Enter] button to begin the test.
46 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
ValueLoader Administration
Retrieving Information About the ValueLoader
The “Test Count” displays the number of load-calibrate-unload
cycles that have been completed during the test.
4 Press the [Cancel] button to end the test.
Retrieving Information About the ValueLoader 3
The Information menu provides access to information about the
ValueLoader, including the cycle count, event log, and firmware
revision.
Cycle Count 3
View Event Log 3
This option displays the total system cycle count, incrementing
each time a tape is loaded into the drive or exported from the
ValueLoader.
To use this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Information” appears on the top line of the LCD screen.
2 Press the [Enter] button to access the available options.
3 Press the [+] or [–] button until “Cycle Count” appears on the
LCD screen.
The LCD screen displays the total cycle count.
4 Press the [Cancel] button when done.
This option provides access to the most recent ValueLoader errors
and events (see table 5
From the Home screen or main menu, press the
on page 63 for a description of error codes).
[+] or [–] button
until “Information” appears on the top line of the LCD screen.
1 Press the [Enter] button to access the available options.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 47
ValueLoader Administration
Retrieving Information About the ValueLoader
2 Press the [+] or [–] button until “View Event Log” appears on
the LCD screen. The LCD screen also displays the quantity of
errors and events currently stored in the event log.
3 Press the [Enter] button to access the most recently logged
event.
4 Press the [+] or [–] button to display each event in the log.
5 Press [Cancel] when done.
Firmware Revision 3
This option displays the revision of the firmware currently
installed in the ValueLoader.
Note: The tape drive and ValueLoader firmware are a single
image, but displays as three firmware numbers on the
front panel.
To use this option, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Information” appears on the top line of the LCD screen.
2 Press the [Enter] button to access the available options.
3 Press the [+] or [–] button until “Firmware Rev” appears on the
LCD screen.
The LCD screen displays the revision of the firmware currently
installed in the ValueLoader.
4 Press [Cancel] when done.
Note: After a firmware update, the firmware revision
displayed on the LCD will not be updated until the
ValueLoader is power cycled.
48 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 4
4Diagnostics and Troubleshooting
Section Overview 4
This section contains some general suggestions to aid you in
solving problems. It also includes information on error codes and
diagnostics.
• Troubleshooting
• Removing Stuck Cartridges
• ValueLoader Error Codes
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 49
on page 50
on page 58
on page 62
Diagnostics and Troubleshooting
Troubleshooting
Troubleshooting 4
Installation Problems
Problems encountered during the installation of the ValueLoader
4
are usually caused by improper SCSI bus configuration,
application software configuration errors, or an incorrectly
configured operating system. If the application software that you
are using is not communicating with the ValueLoader after
installation, check the following:
•
SCSI ID: The ValueLoader uses one SCSI ID and two Logical
Unit Numbers (LUNs): one LUN for the tape drive (0) and one
for the ValueLoader robotics (1). Depending on other devices
attached to the same SCSI bus and their SCSI IDs, you may
need to change the SCSI ID of the ValueLoader before you can
use the ValueLoader. Select an unused SCSI ID. See the
manuals for the other devices on the SCSI bus or your
operating system to determine which SCSI IDs are currently in
use. If the ValueLoader is attached to a narrow (50-pin) SCSI
bus, only SCSI IDs 0 through 7 are available. See Changing the
SCSI ID on page 40.
SCSI Cabling: Verify that all SCSI cables are securely connected
•
at both ends. Check the length and integrity of your SCSI
cabling. The total length of all cables connected to a SCSI bus
must not exceed 19 feet (6 meters) for a SCSI-1 SE bus, 10 feet (3
meters) for a Fast SCSI (Narrow or Wide) or an Ultra SCSI
(Narrow or Wide) SE bus, 40 feet (12 meters) for an LVD bus
with multiple devices, or 82 feet (25 meters) for an LVD bus
with a single device. The length of the internal SCSI cabling
inside the ValueLoader is 1 foot (30 cm). This length must be
included in any calculations of cable length. Try replacing
suspect cables with known good cables.
Termination: If the ValueLoader is the only SCSI device (other
•
than the SCSI host adapter) on the selected SCSI bus, it must be
terminated. Likewise, if the ValueLoader is physically the last
SCSI device on the SCSI bus, it must be terminated. Only the
devices physically at the beginning and end of the SCSI bus
50 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Diagnostics and Troubleshooting
Troubleshooting
should be terminated. Refer to the manuals supplied with the
other devices on the SCSI bus for termination on enabling or
disabling termination on those devices.
To terminate the ValueLoader, locate the terminator in the
accessories package and press it firmly into the either of the
two SCSI connectors on the rear panel of the ValueLoader.
Secure the terminator by tightening the finger-screws until
snug. The supplied terminator is “dual mode” and will work
on both Low-Voltage Differential (LVD) and Single Ended (SE)
SCSI buses. A green LED on the terminator indicates that the
unit is attached to a SCSI bus running in LVD mode. A red
LED on the terminator indicates that the unit is attached to a
SCSI bus running in SE mode. If the LED is not on, check all
SCSI and power connections and confirm that the unit is
attached to a valid SCSI bus.
Compatibility: Ensure that the ValueLoader is compatible with
•
the SCSI host adapter and backup application you plan to use.
For a list of compatible SCSI adapters and application software,
check with your SCSI host adapter manufacturer, backup
application vendor, or the support web site.
SCSI Host Adapter Installation: Verify that you have installed
•
your SCSI host adapter correctly. Refer to the manual that
came with your SCSI host adapter for installation and
troubleshooting instructions. Pay particular attention to any
steps describing the settings of various jumpers and/or
switches on the host adapter, or on newer adapters, the setup
application for the adapter. Make sure that the host adapter is
properly seated in the motherboard slot and the operating
system correctly detects the host adapter. Make sure that the
proper device driver is installed for the SCSI host adapter.
Backup Application Installation: Refer to the documentation
•
included with your backup application for instructions on how
to verify proper installation. Most backup software packages
require an additional module to communicate with the
ValueLoader robotics.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 51
Diagnostics and Troubleshooting
Troubleshooting
• Device Driver Installation: Make sure that the proper device
driver, if applicable, is installed for the ValueLoader (see
Installing the Device Drivers
site for more information.
Table 4
Troubleshooting
Problem Solution
Power
on page 16). Also refer to our Web
ValueLoader does not
power on.
No display messages
appear.
Tape Movement
• Check all power cord connections.
• Make sure the power switch on the front panel is in the ON
position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Contact your service representative.
• Make sure the power cord is connected.
• Make sure the power switch is on.
• Power cycle the ValueLoader.
• Download ValueLoader firmware.
• Contact your service representative.
52 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Diagnostics and Troubleshooting
Problem Solution
Tape stuck in drive. • Power cycle the ValueLoader, allow it to complete
initialization, which in rare cases can take as long as 10
minutes, then retry unloading the tape using the ValueLoader
Operator’s Panel controls.
• Allow the tape drive to complete all operations. This may take
as long as 10 minutes if you reset or cycle power on the
ValueLoader while the cartridge is positioned at the physical
end of the media.
• Make sure that the backup software is not reserving the slot or
preventing the tape drive from ejecting the cartridge. The
backup software needs to cancel the reservation and any hold
it has on the tape drive. Temporarily disconnecting the
ValueLoader from the host server eliminates the host and its
software as a problem source.
• Contact your service representative.
Troubleshooting
Tape stuck in storage slot. • See Removing Stuck Cartridges
Media
Cleaning or data cartridge
incompatible with drive
• Make sure you are using cleaning and data cartridges that are
compatible with the drive. The ValueLoader automatically
unloads incompatible cartridges to their original slots.
on page 58.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 53
Diagnostics and Troubleshooting
Troubleshooting
Problem Solution
Cannot write to or read
from a tape
• Make sure the cartridge is write enabled (move the writeprotect switch to the enabled position).
• Make sure that the cartridge is a DLTtape that has not been
written using an incompatible format. The ValueLoader VS80
drive can read, but not write, a DLT4000 formatted tape. The
ValueLoader VS160 drive can read, but not write, DLTtape IV
media.
• Make sure the cartridge has not been exposed to harsh
environmental or electrical conditions and is not physically
damaged in any way.
• Many backup applications do not read or write to cartridges
that were created using a different backup application. In this
case, you may have to perform an erase, format, or label
operation on the cartridge.
• Make sure you understand any data protection or overwrite
protection schemes that your backup application may be
using, which could prevent you from writing to a given
cartridge.
• Retry the operation with a different, known good tape.
• Clean the tape drive. See Cleaning the Tape Drive
on page 34
for instructions.
SCSI ID
Changed drive SCSI ID,
but the host server does
not recognize the new ID
• Make sure all SCSI devices on the same bus have unique ID
numbers.
• If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are
available.
• Make sure that you cycle power on the ValueLoader after
changing the SCSI ID.
• Reboot the host server.
•
•
54 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Problem Solution
ValueLoader Performance
Diagnostics and Troubleshooting
Troubleshooting
The ValueLoader is not
efficiently backing up data.
Cleaning
Recurring cleaning
message.
• Check the network bandwidth from the host computer. If you
are backing up data over a network, consider comparing to a
local-only backup.
• Make sure that the ValueLoader is on its own SCSI bus and not
daisy-chained to another tape drive or to the hard drive being
backed up.
• Clean the tape drive. See Cleaning the Tape Drive
on page 34
for instructions.
• Try a new cartridge. A marginal cartridge can cause
performance problems due to bad spots on the tape requiring
retries.
• Make sure that the data is being compressed.
• Check the size of the files. Small file size can impact
performance.
• Confirm that the backup application is utilizing block sizes of
at least 32 KB, preferably 64 KB. Refer to your application’s
documentation for details.
• Make sure you are using a compatible cleaning cartridge.
• Replace the existing cleaning cartridge with a new one.
The Clean Drive LED is
illuminated.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 55
• If the Media Attention LED is cleared using a cleaning
cartridge and then immediately reappears after a particular
data cartridge is reloaded, that data cartridge might be
contaminated. If this occurs, check that the data cartridge can
be read, back up data from the suspect cartridge to another
cartridge, and then discard the suspect cartridge.
• Indicates that 250 tape motion hours have passed since you
last cleaned the tape drive.
• Clean the tape drive. See Cleaning the Tape Drive
on page 34
for instructions.
Diagnostics and Troubleshooting
Troubleshooting
Problem Solution
Cannot load the cleaning
cartridge.
Media Compatibility
Media format invalid for
drive type.
Media is labeled as write
protected by the host
server, but restore from
tape successful.
Media is rejected by the
tape drive. Restore from
tape NOT successful.
• Make sure you are using a compatible cleaning cartridge.
• Contact your service representative.
• You attempted to load incompatible media into the tape drive.
Ensure your media and format is compatible with a DLT VS80
or DLT VS160 tape drive.
• Media with the DLT4000 format was loaded into the tape
drive. The data is readable, but the media must be bulk erased
before the tape drive can write to this cartridge.
• You attempted to load media with an invalid format (DLT7000
or DLT8000), an improperly degaussed cartridge, or an invalid
cartridge type (DLTtapeIII cleaning cartridge) or the tape
drive’s read/write head is dirty. The tape drive rejects the
cartridge in these cases. If the cartridge format or cartridge
type is invalid, replace the cartridge. If the read/write head is
suspected as being dirty, clean the tape drive. If the format is
invalid, or the tape is improperly degaussed, the media must
be thoroughly degaussed before the DLT VS80 or DLT VS160
tape drive can use this tape.
Media Attention LED Issues
Contamination by loose
debris.
• Avoid contamination by ensuring that the ValueLoader is
installed in a clean, contamination-free environment.
Cartridges should be stored vertically in their plastic cases.
Continue cleaning the tape drive as needed.
Contamination by head
staining. (Caused by
adhesion of chemicals that
are present in tape media
to the head surface.)
56 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
• One or two passes with the cleaning cartridge should resolve
the Media Attention LED caused by normal head staining. If a
cleaning cartridge is unsuccessful in resolving a cleaning light
after three or more attempts, the cleaning cartridge may be
contaminated, and should NOT be used in another drive.
Diagnostics and Troubleshooting
Troubleshooting
Problem Solution
Non-acclimated media. • A cartridge should be acclimated for a minimum of 24 hours
before being used, particularly if it has been stored at a
substantially different temperature or level of humidity than
the ValueLoader.
Wrong cleaning cartridge. • Make sure you are using a compatible cleaning cartridge.
Bad/defective/
contaminated media.
• If the Media Attention LED is cleared using a cleaning
cartridge and then immediately reappears each time a
particular cartridge is reloaded, and you have confirmed that
the suspect cartridge is not invalid (DLTtapeIII cartridge), that
cartridge should be suspected as being contaminated.
• If this occurs, export the cartridge, clean the tape drive again,
and then load a known good cartridge. In some cases, a
cartridge can be worn out, have bad calibration tracks, have
been improperly degaussed, or have a bad tape directory
recorded by another drive type such as DLT7000 or DLT8000.
• Any cartridge that is suspected of being defective or
contaminated should NOT be reused in any drive. Cartridges
that are suspected as being improperly degaussed or
containing incompatible formats such as DLT7000 or DLT8000
must be thoroughly degaussed before use.
Expired cleaning cartridge. • A cleaning cartridge is good for 20 uses.
Errors Displayed on the Front Panel
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 57
Diagnostics and Troubleshooting
Removing Stuck Cartridges
Problem Solution
“!” in ValueLoader
operator panel inventory
display
There is an error code on
the LCD display
• An exclamation point (!) displayed in the inventory indicates
that the ValueLoader has identified a cartridge in the indicated
slot that is either an invalid cartridge type (DLTtapeIII
cartridge or non-DLT1 cleaning cartridge) or has had mediarelated error. These can be caused by faulty or improperly
degaussed media, media that has been previously written in
an invalid format such as DLT7000 or DLT8000, or dirty read/
write heads in the tape drive. The Media Attention LED is also
illuminated in this case. See LED Indicators
more information. Exporting the indicated cartridge will clear
the error condition. See Exporting Cartridges
these symptoms occur on multiple known good cartridges,
consider cleaning the tape drive. See Cleaning the Tape Drive
on page 34. If a particular cartridges causes these symptoms
repeatedly, that cartridge may be defective or invalid.
• Look up the error code, and try to resolve the failure, and
power cycle.
on page 25 for
on page 29. If
Removing Stuck Cartridges 4
If the ValueLoader experiences a severe mechanical problem or if
you need to remove cartridges because of the power failure or
other circumstance in which the ValueLoader is unable to export
the cartridges in the carousel, follow these steps:
Note:
Contact Customer Support if a cartridge is stuck in the
drive.
1 Move the power switch on the front panel to the OFF position.
You may need to use the tip of a pen or similar item to move
the power switch.
58 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 15 Removing
Mounting Brackets
(Left Side Shown)
Diagnostics and Troubleshooting
Removing Stuck Cartridges
2 Remove the power cable and SCSI cables from their connectors
on the back panel of the ValueLoader.
Warning: To prevent injury, disconnect the power and SCSI
cables before removing the ValueLoader cover
and keep fingers away from the fan.
3 Remove the ValueLoader from its rack slot, if applicable, and
place it on a table or other clear work surface.
4 Use a screwdriver to remove the front cover screws that secure
the mounting brackets (if the ValueLoader is rackmounted)
from both sides of the ValueLoader, as shown in figure 15
.
5 Remove the five screws on the back of the ValueLoader, and
two additional screws, one on each side of the ValueLoader, to
loosen the ValueLoader cover.
6 Remove the top cover by lifting it from the back and easing it
out from under the front panel display cover.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 59
Diagnostics and Troubleshooting
Removing Stuck Cartridges
7 Lift the cartridge carrier, with each cartridge you want to
8 On each carrier, carefully pull the cartridge lock lever away
Figure 16 Pull
Cartridge Release
Lever
remove, straight up from the ValueLoader.
Note: To remove the carrier directly in front of the Import/
Export slot, gently rotate the carousel
counterclockwise by moving the belt or carriers until
the carrier is no longer in front of the Import/Export
slot.
from the carrier, allowing the cartridge to slide out of the
carrier, as shown in figure 16
.
60 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 17 Installing
the Carrier
Diagnostics and Troubleshooting
Removing Stuck Cartridges
9 After removing the cartridges from the desired carriers,
reinstall each carrier on the ValueLoader belt (figure 17
).
• Make sure that the rollers on the bottom of the carrier are
aligned in the carrier tracks.
• Make sure that the belt post beneath each carrier is inserted
into the proper ValueLoader belt loop.
Note: There are unused loops on the belt. The proper belt
loops have an extra bump on the outside of the loop.
See figure 17
below.
10 Ensure the carrier is properly installed on the belt by gently
pressing on the top of the carrier and sliding it back and forth.
If it is properly attached to the belt, it should not move. If it
moves, reinstall the carrier.
11 Replace the top cover of the ValueLoader and reinstall the
cover screws and mounting brackets (if rackmounted).
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 61
Diagnostics and Troubleshooting
ValueLoader Error Codes
ValueLoader Error Codes 4
If an error occurs during operation of the ValueLoader, the
ValueLoader stops the current operation and displays an error
code on the top line of the LCD screen. Unless otherwise noted in
table 5, attempt to resolve the error by resetting or cycling power
on the ValueLoader and retrying the last operation. If the error
persists, contact support personnel.
To view the error log, follow these steps:
1 From the Home screen or main menu, press the [+] or [–] button
until “Information” appears on the top line of the LCD screen.
2 Press the [Enter] button to access the available options.
3 Press the [+] or [–] button until “View Event Log” appears on
the LCD screen. The LCD screen also displays the quantity of
errors and events stored in the error log.
4 Press the [Enter] button to access the most recently logged error
message.
5 Press the [+] or [–] button to display each error in the log.
6 Press [Cancel] when done.
A description of each of the error codes is provided in the
following table.
62 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Diagnostics and Troubleshooting
ValueLoader Error Codes
Table 5 Error Codes
Error Code Description Details
3081 Invalid Command Error. This error indicates that the ValueLoader
received an undefined command or an invalid
parameter with a command.
3082 Device Status Not Suitable To
Execute This Command.
If the robotics are busy, some commands
cannot be executed at the same time. This error
indicates a probable violation. This is not an
error condition, but it does result in busy being
reported to the host for the requested SCSI
command.
3083 Inventory Not Valid. The cartridge inventory is not valid because of
manual changes or previous fatal errors.
Update the inventory using the Re-inventory
option in the Configuration menu. See Creating
an Inventory of Cartridges on page 36 or power
cycle.
3084 Source Empty. There is no cartridge in the location from which
a cartridge move was issued.
3085 Destination Full. The location to which a cartridge move was
issued already contains a cartridge.
3086 Import/Export Slot Access
Rejected.
User attempted to access the Import/Export
slot, but media removal was prevented by the
host.
3087 Operation Timeout. A command did not complete in the required
amount of time.
3088 Communications Error
During Loop-back.
Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
3089 System Test Timeout. There was a communication timeout between
the drive and loader during the System Test.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 63
Diagnostics and Troubleshooting
ValueLoader Error Codes
Error Code Description Details
308F Recovered Loader Error. Loader error recovery successful. Your
diagnostic tool can provide details of the
original loader error.
3090 Mechanical Initialization
Failure.
The robotics were not able to move to the safe
mechanical initialization position. Manual
intervention is necessary.
3091 Inventory Scan Failure. Fatal robotic error occurred during the
inventory scan.
3092 Preposition Failed. Belt positioning error occurred during
‘Preposition’ command.
3093 Cartridge Load Error. A failure occurred while trying to load a
cartridge from a slot to the drive.
3094 Cartridge Unload Error. A failure occurred while trying to unload a
cartridge from the drive to its slot.
3095 Import Error. An error occurred while trying to import a data
cartridge to a carousel slot.
3096 Export Error. An error occurred while trying to export a data
cartridge from its carousel slot. This can be
caused by an empty slot that is expected to be
full.
30A0 Carousel Motion Failure. An error occurred during carousel movement
(position not found). Could be caused by a
missing or misaligned cartridge carrier, an
obstruction, or unexpected cartridge in either
the carousel path or import/export slot.
30A1 Cartridge Transport Position
Error.
The cartridge transport element is unable to
reach its desired position. Failure occurred
while trying to place a cartridge into or remove
a cartridge from the drive or a slot.
30A2 Gripper Position Error. Gripper unable to reach position.
64 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Diagnostics and Troubleshooting
ValueLoader Error Codes
Error Code Description Details
30A3 Cartridge Pick Error. An error occurred while trying to pull a
cartridge from the drive or a carousel slot.
30A4 Import/Export Slot Position
Error.
The Import/Export slot door was not in the
requested position during device operation.
Can be caused by manually opening the door
or a cartridge or other obstruction is blocking
the door. Try removing the cartridge or
obstruction, then power cycle or reset the
ValueLoader.
30A5 Fan Error. The ValueLoader processor detected a fan
error.
30B0 ROM Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30B1 RAM Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30B2 NVRAM Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30B3 Controller Timer Failure. An unrecoverable failure has occurred in the
controller timer circuit.
30B4 Loader to Drive
Communication IC Error.
A failure in IC handling loader to drive
communication.
30B5 Display Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30B6 Memory Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 65
Diagnostics and Troubleshooting
ValueLoader Error Codes
Error Code Description Details
30B7 Timeout on ValueLoader
Command.
Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30BC Drive Bug-checked. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
30BF Fatal Error. Cycle power on the ValueLoader and attempt
the operation again. If the error recurs, contact
Technical Support.
66 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Appendix A
ATechnical Specifications
Physical Specifications 1
Table 6 Physical
Specifications
Characteristic Product Alone Product in Package
Height 8.4 cm (3.34 in.) 20.5 cm (8.0 in.)
Width 41.9 cm (16.5 in.) 60 cm (23.6 in.)
Depth 60.9 cm (24 in.) Approximately 65 cm
(25.6 in) with barcode reader
Weight 10 kg (22 lbs.) 11.35 kg (24.9 lbs.)
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 67
74.3 cm (29.2 in.)
Physical Specifications
Table 7 ValueLoader
Specifications
DLT ValueLoader VS80
Characteristic
Specification
Maximum storage capacity Native: 320 GB
Compressed: 640 GB
(assuming 2:1 compression
ratio)
Maximum data transfer
rate
Native: 3 MB/s
Compressed: 6 MB/s
(assuming 2:1 compression
ratio)
DLT ValueLoader VS160
Specification
Native: 640 GB
Compressed: 1280 GB
(assuming 2:1 compression
ratio)
Native: 8 MB/s
Compressed: 16 MB/s
(assuming 2:1 compression
ratio)
Drive type 1 DLT VS80 drive 1 DLT VS160 drive
Number of slots 8 8
MSBF 250,000 swaps 250,000 swaps
Interface LVD ultra wide SCSI-2, 16 bits
wide, 68-pin HD connector
Table 8 ValueLoader
Environmental
Specifications
Characteristic Specification
Temperature/humidity
LVD ultra wide SCSI-2, 16 bits
wide, 68-pin HD connector
Operating 10° to 40° C
Nonoperating -40° to 65° C
Recommended operating
20° to 30° C
temperature
Temperature shock immunity -
10° C per hour
maximum rate of change
68 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Physical Specifications
Characteristic Specification
Humidity
Operating 20% to 80% RH non-condensing
Nonoperating 20% to 80% RH non-condensing
Altitude
Operating –152.4 to 9144 m
Non-operating –152.4 to 9144 m
Vibration
Maximum acceleration to
0.25 g RMS (random)
operating
Frequency range 500 Hz
Table 9 Tape Drive
Specifications
Characteristic
Read/write transfer rate,
maximum sustained
(DLTtape™IV media)
DLT ValueLoader VS80
Specification
Non-compressed: 3.0 MB/s
Compressed (2:1 typical):
6 MB/s
DLT ValueLoader VS160
Specification
Non-compressed: 8.0 MB/s
Compressed (2:1 typical):
16 MB/s
Burst transfer rate 20 MB/s 160 MB/s
Average access time 68 seconds 90 seconds
MTBF 100,000 hours 250,000 hours
Interface type Low-Voltage Differential (LVD)
Ultra 2 SCSI
Low-Voltage Differential (LVD)
Ultra 2 SCSI
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 69
Physical Specifications
Table 10 Media
Specifications
DLTtapeIV Specification
Characteristic
(DLT ValueLoader VS80)
Formatted capacity 40 GB (noncompressed)
80 GB (compressed; 2:1 typical)
DLT VS1 Specification
(DLT ValueLoader VS160)
80 GB (noncompressed)
160 GB (compressed; 2:1 typical)
Basic description 0.5 inch (metal particle) 0 5 inch (metal particle)
Tape Length 557 meters (1828 feet) 557 meters (1828 feet)
Cartridge dimensions 10.4 x 10.4 x 2.5 cm
(4.1 x 4.1 x 1.0 in.)
Shelf life 30 years minimum @ 20° C
40% RH (noncondensing)
Cartridge life 1,000,000 passes (any point on
the tape passing the recording
head in either direction)
10.4 x 10.4 x 2.5 cm
(4.1 x 4.1 x 1.0 in.)
30 years minimum @ 20° C
40% RH (noncondensing)
1,000,000 passes (any point on
the tape passing the recording
head in either direction)
Cleaning cartridge life 20 uses 20 uses
70 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Appendix B
BCustomer Support
Information Needed for Support 2
Before contacting technical support, please have the following
information ready:
• Model number for your ValueLoader
• Serial number
• Media type and format
• Recent Error codes
• Revision number for ValueLoader and tape drive firmware
• Brand and model of your host computer
• Brand and model of your SCSI host adapter
• ValueLoader drivers and backup software that you are using
and the version number(s)
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 71
Backup Software Support
Backup Software Support 2
While the ValueLoader itself is supported, software products used
with the ValueLoader are supported by individual software
vendors. When contacting the software vendor for support, you
will need the following information:
• Your name and telephone number
• Product name, firmware revision, operating system, build, and
serial number
• Detailed list of error messages reported
• Configuration files and log files related to the problem
• Screen dumps, if applicable
• Explanation of how to reproduce the problem, if possible
• Events that may have contributed to the problem, recent
operator actions, recent events in the software or the system,
and recent changes to the computer system, software, or
network environment.
72 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Index
A
Accessories 8
Activity LED 25
Altitude specifications
Autodetect mode
42
B
Back panel 5
Backup software
SCSI host adapter support
Barcode reader
Bulk erasing
3
28
C
Cables
power
12
12
SCSI
69
14
Cancel button
Capacity, maximum formatted
Cartridges
cleaning
exporting
importing 28
loading
maintaining
unloading 32
using
write-protecting
Circular mode
Clean Drive LED
Cleaning cartridge
Cleaning drive
Cleaning the tape drive
Clearance, ValueLoader
Configuring the ValueLoader
Control buttons
Customer support
Cycle count information 47
26
28, 29, 34, 35, 55
29
30
33
28
32
43
25
28, 29, 34, 35, 55
34
34
7
26
71–72
3
39–44
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 73
D
I
Data transfer rate 3
Device drivers 16
Differential SCSI bus
Drive
cleaning
Drive empty message
Drivers
device
34
16
4
22
E
Electrostatic discharge (ESD) 14
Enter button
Error codes
Error LED 25
ESD
14
Event log
Exclamation (!) point 22
Exporting cartridges
26
62–66
47
29
Importing cartridges 28–29
In Transit message 23
Inventory
36–37
L
Labels, barcode 3
LEDs
25
Loading cartridges 30
Location criteria, installation
Low-voltage differential
LVD SCSI bus 2, 3
2, 3
M
Maintaining cartridges 33
Media Attention LED
23, 25
6–7
N
F
Next button 26
Firmware
revision
Firmware, updating
48
44–46
O
Operator’s Panel 22–26
H
High-byte termination 4
Home screen
HVD SCSI bus
74 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
22
4
P
POST 14
Power-On Self Test (POST) 14
Previous button
26
Troubleshooting
50–66
R
Rack requirements 9
Rackmounting
Random mode 42
Ready LED
Rear panel
Resetting the ValueLoader
9
25
5
S
SCSI bus
Diff
4
HVD
4
LVD 2, 3
single-ended
SCSI ID
SCSI requirements 3
SCSI-2
Sequential mode
Single-ended SCSI bus 3
specifications
Stacker mode
Stuck cartridge, removing
System test
40
2, 3
3
42
67–70
42
46
40
58–61
U
Unloading cartridges 32
Unpacking the ValueLoader
Updating firmware 44–46
W
Write-enabling cartridges 32
Writing-protecting cartridges
7–8
32
T
Temperature
operating
storage
Termination, SCSI
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 75
33
33
15
76 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
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