SuperLoader Automated Tape Library User Manual, 81-81178-01 A01, Ver. A, Rel. 01, June 2003, Made in
USA.
This publication is provided “as is” without warranty of any kind, either express or implied, including but
not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication
may be revised from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2003 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
SuperLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape
and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for
identification purposes only and may be trademarks or registered trademarks of their respective companies.
All other trademarks are the property of their respective owners.
6207947-00cN 122
Contents
Prefacexvii
Chapter 1Introduction1
General Description ...............................................................................1
Front View ...............................................................................................2
Table 10Ethernet Information Messages ......................................96
Table 11Suggested Actions for Performance Problems........... 134
Table 12Times and Time Zones...................................................193
SuperLoader Automated Tape Library User Manualxv
xviSuperLoader Automated Tape Library User Manual
Preface
This chapter describes this User Manual’s audience, purpose,
organization, document conventions, and product safety.
Note:This manual is for both the SuperLoader DLT and the
SuperLoader LTO due to the nature of their similarities.
Many component parts are not interchangeable. These
include the magazines, cartridges, drive carrier
assembly, magazine blank, magazine handle, and the
barcode scanner. Please order the appropriate part
numbers when replacing these items.
Audience
Purpose
This user manual is designed and written for end users and field
service engineers.
The purpose of this manual is to provide end users with the
following information:
•SuperLoader description and specifications.
•SuperLoader installation and configuration
SuperLoader Automated Tape Library User Manualxvii
•Tape cartridge description and general overview
•SuperLoader operation
•Troubleshooting
•Customer-replaceable components
Document
Organization
This manual is organized as follows:
•Chapter 1,
Introduction - This chapter provides a general
overview of the SuperLoader’s components and functionality.
•Chapter 2,
Installation and Configuration - This chapter
describes how to unpack, install, configure, remove, and
repack the SuperLoader.
•Chapter 3,
Tape Cartridge Use - This chapter describes tape
cartridge care and usage.
•Chapter 4,
SuperLoader Operation - This chapter describes the
components of the SuperLoader, setting passwords, setting
modes, loading cartridges, installing magazines, and testing
the SuperLoader’s functionality.
•Chapter 5,
Troubleshooting - This chapter describes how to
determine and repair minor and major problems that may
occur in the SuperLoader.
•Appendix A,
Upgrading/Replacing CRUs - This appendix
describes how to upgrade and replace Customer Replaceable
Units (CRUs).
•Appendix B,
Specifications - This appendix describes the
SuperLoader’s specifications.
•Appendix C,
Time Zones - This appendix provides a listing of
Time Zones for setting the time on the SuperLoader.
•Appendix D,
Regulatory Statements - This appendix provides
required regulatory statements for the SuperLoader.
xviiiSuperLoader Automated Tape Library User Manual
Related
Documentation
Documents related to the SuperLoader are shown below:
Related Documentation0
Document No.Document TitleDocument Description
81-60222-15SuperLoader
Quick Start Guide
81-60222-12SuperLoader Drive
Carrier Assembly
(DCA) Quick Start
Guide
81-60222-13SuperLoader
Magazine Quick
Start Guide
81-60222-14SuperLoader
Barcode Reader
Quick Start Guide
81-60222-17SuperLoader Slide
Rail Kit Quick
Start Guide
This guide contains a
sequence of steps
recommended for unpacking,
installing, and setting up
your SuperLoader.
This guide contains a
sequence of steps
recommended for unpacking
and installing a DCA.
This guide contains a
sequence of steps
recommended for unpacking
and installing a magazine.
This guide contains a
sequence of steps
recommended for unpacking
and installing a barcode
reader.
This guide contains a
sequence of steps
recommended for unpacking
and installing a slide rail kit.
SuperLoader Automated Tape Library User Manualxix
Notational
Conventions
This manual uses the following conventions to designate specific
elements:
Note:Notes emphasize important information related to the
main topic.
Caution:Cautions indicate potential hazards to equipment
and are included to prevent damage to equipment.
Warning:Warnings indicate potential hazards to personal
safety and are included to prevent injury.
Screen Shots
Figure 1 LCD Front
Panel Screen
Screen shots for the front panel LCD appear as follows:
Status
Commands
Configuration
Diagnostics
xxSuperLoader Automated Tape Library User Manual
Figure 2 On-board
Remote Management
Screen
Screen shots for On-board Remote Management sometimes
contain callouts and appear as follows:
Status Information
SCSI-2 Specification0
The SCSI-2 communications specification is the proposed
American National Standard for information systems, dated
March 9, 1990. Copies may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
SuperLoader Automated Tape Library User Manualxxi
customer Support
For information on support or to access our “Frequntly Asked
Questions” database, visit our Web site.
xxiiSuperLoader Automated Tape Library User Manual
Chapter 1
1Introduction
This chapter describes the SuperLoader components and
functionality.
General Description1
Data backup is essential to protect irreplaceable information.
Backing up data to magnetic tape is an easy, cost-efficient method
used by many small and medium sized businesses. However, most
enterprises have so much data that a single backup tape is not
enough; the information has to be spread across numerous tapes.
To avoid constantly changing tapes manually, many tape backup
systems include a SuperLoader.
A SuperLoader is a robot that includes a tape drive and one or
more magazines of tape cartridges. The user’s application can
automatically load and unload tape cartridges as required for data
backup or data retrieval. SuperLoaders provide compact, high
capacity, but low cost method for simple, unattended data backup.
SuperLoader Automated Tape Library User Manual1
Introduction
Front View
The SuperLoader contains either the DLT1, SDLT 220, SDLT 320,
or LTO tape drive, and one or two magazines containing up to
eight cartridges each. A single cartridge can be inserted directly via
a password-protected mailslot. The cartridge inserts directly into
the tape drive, provided there is no tape already in the drive; or
you can load the cartridge to a magazine slot provided that slot is
not already occupied.
The front panel on the SuperLoader includes an LCD display and
four function keys. A scrolling menu on the LCD display allows
you to obtain information from the SuperLoader and enter
commands. The front panel also includes two LEDs indicating the
SuperLoader’s ready status and error status.
The SuperLoader connects to your host server via a SCSI
connection allowing the host to send data and commands
automatically. You can also connect to the SuperLoader using an
Ethernet connection to perform administrative functions and
download system updates.
Front View1
The mailslot, LCD, function keys, status LEDs, power switch, and
left and right magazines are visible on the front panel of the
SuperLoader.
2SuperLoader Automated Tape Library User Manual
Figure 3 SuperLoader
Front View
Introduction
Front View
Mailslot
Left magazine/blank
Mailslot1
Right magazine/blank
Power switch
Status LEDs
LCD4 Function keys
The SuperLoader has a manual entry port, the mailslot, which you
can use to load or unload a single cartridge. To maintain security,
the mailslot can be password protected. You can insert a cartridge
in the mailslot even if both magazines are completely filled, so
long as the tape drive itself is empty. You can also pass a tape
cartridge from the mailslot to the magazine if the drive is full but
the magazine is not.
LCD1
Function Keys1
Note:You should run an inventory from the host application
after using the mailslot. The mailslot is not available
directly from the host application.
The LCD allows you to use the scrolling menu to perform
diagnostics and to enter commands
The function keys allow scrolling through menu to make selections
as shown in figure 4
SuperLoader Automated Tape Library User Manual3
. The following function keys are available:
Introduction
Front View
Table 1 LCD Panel
Function Keys
Figure 4 Function
Keys
Function KeyDescription
EnterPress to select an option
EscapePress to return to the previous
menu, to move backwards on a
screen, or to abort an operation
(Scroll Up)
(Scroll Down)
Ready LED
Fault LED
Press to move up through a menu
or through the menu settings
Press to move down through a
menu or through the menu
settings
Escape
Scroll up
Scroll down
Enter
Status LEDs1
The status LEDs show SuperLoader and drive status information.
The green
amber
indicates an error, and a blinking
Ready LED shows ready status information, and the
Fault LED shows fault status information. A solid Fault LED
Fault LED indicates a need for
attention.
4SuperLoader Automated Tape Library User Manual
Introduction
Front View
Power Switch1
Magazines1
The power switch is a soft key, which means that if the
SuperLoader is moving any cartridges when you press the power
switch, it finishes moving them before powering off. Any other
functions, such as writing to a tape or performing a diagnostic, are
interrupted and terminated when you press the power switch.
However, the SuperLoader attempts to write cached data to tape
before the unit powers down.
The SuperLoader is equipped with one or two cartridge
magazines. The magazines are removable and each magazine
accommodates up to eight cartridges. If your SuperLoader
contains only one magazine, a magazine blank is installed in the
other magazine bay. The handles on magazines and magazine
blanks are removable and allow you to configure any magazine or
magazine blank to fit in either the left or the right magazine bay.
The magazines store the data tape cartridges and can also store the
cleaning cartridge. The magazines also contain the part of the
robotics that moves the cartridges inside the SuperLoader.
SuperLoader Automated Tape Library User Manual5
Introduction
Front View
Figure 5 Magazine
(left and right sides)
Use one of these knobs to
manually rotate the magazine
when you load and unload
cartridges
The SuperLoader DLT and
SuperLoader LTO
magazines, magazine
blanks, and magazine
handles are not
interchangeable. The
SuperLoader LTO magazine
displays the LTO Utlrium
logo on the handle.
6SuperLoader Automated Tape Library User Manual
Introduction
Rear View
Figure 6 Magazine
Blank
Rear View1
The fans and connection ports are visible on the back of the
SuperLoader.
Figure 7 SuperLoader
DLT Rear View
Power supply
cooling fan
AC powerSystem cooling fan
Ethernet connection
SCSI connector
SuperLoader Automated Tape Library User Manual7
AC power
switch
Introduction
Rear View
Figure 8 SuperLoader
LTO Rear View
Cooling Fans1
AC Power1
Power supply
cooling fan
connection
AC
Power
AC power switch
System cooling fan
EthernetSCSI
connection
The SuperLoader has a system cooling fan, plus a second fan to
cool the power supply. These fans maintain the acceptable
temperature range for the tape drive path and all internal
electronics. See Appendix B
on page 185 for details about required
specifications.
The SuperLoader requires a nominal voltage in the range of 110
volts AC to 220 volts AC to operate.
Ethernet
Connection
The SuperLoader’s Ethernet connection allows you to connect the
1
SuperLoader to a network, enabling remote administration. The
SuperLoader can also connect to an SNMP server and a time
server.
The Ethernet connection supports HyperText Transfer Protocol
(http). You can download system updates and perform
administrative tasks, including diagnostics, using http, such as
with a Web browser.
8SuperLoader Automated Tape Library User Manual
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