User guide
Custom hearing aids
Interton Ready
32
Left Hearing Aid Right Hearing Aid
Serial number Serial number
Model number Model number
Battery size & design
CIC size 10A ITC size 312 ITE size 13
Programme Beep Description
1
2
3
4
Specific features supported by your hearing system:
Power-on Delay on page 16
AutoPhone on page 25
Telecoil on page 27
Tinnitus Sound Generator on page 30
Hearing aid type designations for models included in this user guide are:
DA312i, FCC ID: X26DA312i, IC: 6941C-DA312i; and DA13i, FCC ID: X26DA13i, IC: 6941C-DA13i. Please see
page 8 for a list of models referring to these types.
This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz.
Nominal RF output power transmitted is 0 dBm.
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1 Introduction
Congratulations on the purchase of your new hearing aids. Interton’s innovative sound technology and
design, combined with the customized programming selected by your hearing care professional, will
make hearing a more enjoyable experience.
Please read this manual carefully in order to fully benefit from the use of your hearing aids. With
proper care, maintenance, and usage, your hearing aids will serve you in better communication for
many years.
This product is a custom-made device.
Ask your hearing care professional if you have any questions.
2 Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate
for impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and
transfer sound to the eardrum of a hearing impaired person.
3 Becoming accustomed to amplification
While purchasing hearing aids is a major step, it is only one step in a process toward more comfortable
hearing. Successfully adapting to the amplification your hearing aid provides takes time and consistent
use.
You will enjoy more benefits from your Interton hearing aids by taking the following actions:
• Wear the hearing aids regularly in order to get comfortable with using them
• It takes time to get used to hearing aids. It may help to begin by wearing your hearing aid for
short periods – even as little as 15 minutes – and then gradually increasing your wearing time. In
a way, it is no different from adjusting to contact lenses. Speak to you hearing care professional,
who can design a schedule tailored just for you.
• As you get more comfortable with them, increase the wearing time and wear your hearing aids in
multiple types of listening environments.
It may take as long as several months for your brain to get used to all the “new” sounds around you.
Following these suggestions will give your brain time to learn how to interpret amplification and increase the benefits you get from using Interton hearing aids.
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4 Statement
This device complies with part 15 of the FCC rules and ISED rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
i
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD).
• Hereby, Interton A/S declares that the radio equipment types DA312i and DA13i are in compliance
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: www.interton.com/legal
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside the EU and
US. Please refer to local country requirements for these areas.
• In Canada: these hearing aids are certified under the rules of ISED.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device
is granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications
Business Law (電気通信事業法) This device should not be modified (otherwise the granted designation number will become invalid).
98
Completely-in-the-canal (CIC) hearing aids with size 10A battery are available in the following variants:
RD6CIC-UP, RD6CIC-HP, RD6CIC-MP, RD6CIC-LP, RD4CIC-UP, RD4CIC-HP, RD4CIC-MP, RD4CIC-LP,
RD3CIC-UP, RD3CIC-HP, RD3CIC-MP, RD3CIC-LP, RD2CIC-UP, RD2CIC-HP, RD2CIC-MP, RD2CIC-LP
In-the-canal (ITC) hearing aids (including type DA312i with FCC ID X26DA312i, IC number 6941C-DA312i
models designated by a “W”) with size 312 are available in the following variants:
RD6ITC-DW-UP, RD6ITC-DW-HP, RD6ITC-DW-MP, RD6ITC-D-UP, RD6ITC-D-HP, RD6ITC-D-MP,
RD6ITC-W-UP, RD6ITC-W-HP, RD6ITC-W-MP, RD6ITC-UP, RD6ITC-HP, RD6ITC-MP, RD4ITC-DW-UP,
RD4ITC-DW-HP, RD4ITC-DW-MP, RD4ITC-D-UP, RD4ITC-D-HP, RD4ITC-D-MP, RD4ITC-W-UP,
RD4ITC-W-HP, RD4ITC-W-MP, RD4ITC-UP, RD4ITC-HP, RD4ITC-MP, RD3ITC-DW-UP, RD3ITC-DW-HP,
RD3ITC-DW-MP, RD3ITC-D-UP, RD3ITC-D-HP, RD3ITC-D-MP, RD3ITC-W-UP, RD3ITC-W-HP, RD3ITC-W-MP,
RD3ITC-UP, RD3ITC-HP, RD3ITC-MP, RD2ITC-DW-UP, RD2ITC-DW-HP, RD2ITC-DW-MP, RD2ITC-D-UP,
RD2ITC-D-HP, RD2ITC-D-MP, RD2ITC-W-UP, RD2ITC-W-HP, RD2ITC-W-MP, RD2ITC-UP, RD2ITC-HP,
RD2ITC-MP
In-the-ear (ITE) hearing aids (including type DA13i with FCC ID X26DA13i, IC number 6941C-DA13i models designated by a “W”) with size 13 battery are available in the following variants:
RD6ITE-DW-UP, RD6ITE-DW-HP, RD6ITE-DW-MP, RD4ITE-DW-UP, RD4ITE-DW-HP, RD4ITE-DW-MP,
RD3ITE-DW-UP, RD3ITE-DW-HP, RD3ITE-DW-MP, RD2ITE-DW-UP, RD2ITE-DW-HP, RD2ITE-DW-MP
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5 Contents
1 Introduction ........................................................ 4
2 Intended use ....................................................... 4
3 Becoming accustomed to amplification ........ 5
4 Statement ........................................................... 6
5 Contents ............................................................10
6 Descriptions ......................................................12
6.1 Your hearing aid - Completely In the Canal
(RD CIC) ...................................................................12
6.2 Your hearing aid - In the Canal (RD ITC) .........13
6.3 Your hearing aid - In the Ear (RD ITE)............. 14
7 Getting started ................................................ 16
7.1 On/Off function .................................................... 16
7.1.1 Power-on Delay .................................................... 16
7.2 Inserting/Replacing the battery ....................... 16
7.3 Low battery indicator ......................................... 18
7.3.1 Low battery indicator when paired with
wireless accessories only (optional) ................ 18
7.4 Insert/remove hearing aids ............................... 19
7.4.1 Insert Completely-In-Canal, In-The-Canal,
and In-The-Ear ...................................................... 19
7.4.2 Remove Completely-In-Canal ...........................20
7.4.3 Remove In-The-Canal and In-The-Ear ............. 20
7.5 Operation of the hearing aid ..............................21
7.5.1 Volume control (optional) ...................................21
7.5.2 Push button (optional) ........................................22
8 Telephone use .................................................. 23
8.1 Using Interton Hearing Aids with
iPhone, iPad, and iPod touch (optional) .........23
8.2 Using Interton hearing aids with
Smartphone apps (optional) .............................24
8.3 Cellular phones .....................................................24
8.4 AutoPhone .............................................................25
8.4.1 Place the AutoPhone magnet ...........................25
8.4.2 How to use AutoPhone .......................................26
8.5 Telecoil (optional) ................................................27
8.5.1 Teleloop systems ................................................ 28
8.5.2 HAC Telephone .................................................... 28
8.6 Flight mode (optional) ........................................29
9 Tinnitus Sound Generator (TSG) module ....30
9.1 indication for use of the TSG module ............ 30
9.2 User instructions for the TSG module ........... 30
9.2.1 Description of the device ..................................30
9.2.2 Explanation of how the device functions ........31
9.2.3 The scientific concepts that form the basis for
the device ...............................................................31
9.2.4 TSG volume control ..............................................31
9.2.5 Using TSG with smartphone apps .................... 32
9.3 Technical Specifications .....................................33
9.3.1 Audio signal technology .....................................33
9.3.2 Available sounds ..................................................33
9.3.3 Prescription use of a Tinnitus Sound
Generator (TSG) hearing aid ............................34
9.3.4 Important notice for prospective sound
generator users ...................................................34
9.4 Tinnitus Sound Generator warnings ................35
9.4.1 Tinnitus Sound Generator precautions ..........35
9.4.2 Tinnitus Sound Generator warning to hearing
care professionals ............................................... 36
10 Wireless accessories ....................................... 37
11 Care and maintenance ....................................37
11.1 Daily maintenance .............................................. 38
11.2 Replacing wax filters ...........................................39
11.2.1 Change HF3 wax filters .......................................39
11.2.2 Change Cerustop (white) wax filters ..............40
12 General warnings ..............................................41
13 Using Interton hearing aids with
Interton apps for smartphones ....................43
13.1 Intended use of Interton apps for
smartphones: ....................................................... 43
13.2 General precautions ........................................... 43
14 AutoPhone warnings.......................................44
14.1 AutoPhone precautions.....................................44
15 Battery warnings .............................................45
16 Hearing aid expectations ...............................47
17 Warning to hearing care professionals
(US Only) ...........................................................47
18 Important notice for prospective hearing
aid users (US Only) .........................................48
19 Children with hearing loss (US Only) ...........49
20 Technical Specifications.................................49
21 Troubleshooting guide ....................................50
22 Warranties and repairs ...................................54
23 Temperature test, transport and storage
information .......................................................54
24 Advisories .........................................................55
25 Acknowledgments ...........................................57
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RDXX
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6 Descriptions
6.1 Your hearing aid
- Completely In the Canal (RD CIC)
1. Push button (optional)
2. Battery door and On/Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Vent
7. Microphone sound inlet(s)
8. Volume control (optional)
9. Model
10. Manufacturer
11. Serial number
6.2 Your hearing aid
- In the Canal (RD ITC)
1. Push button (optional)
2. Battery door and On/Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Vent
7. Microphone sound inlet(s)
8. Volume control (optional)
9. Model
10. Manufacturer
11. Serial number
RDXX
XXXXXXX
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1
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5
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6.3 Your hearing aid
- In the Ear (RD ITE)
1. Push button
2. Battery door and On/Off switch
3. Sound outlet
4. Wax filter
5. Ve nt
6. Microphone sound inlet(s)
7. Volume control (optional)
8. Model
9. Manufacturer
10. Serial number
2
1
3
1716
7 Getting started
Once you have placed the hearing aids in your ears, you can turn them on.
The hearing aid always starts in programme 1 (one) and with the preset volume.
7.1 On/Off function
1. Close the battery door to turn on the hearing aid in
programme 1 (one).
2. Open the battery door to turn off the hearing aid. Use
your fingernail to pull it open.
7.1.1 Power-on Delay
Power-on Delay delays the time before the hearing aid turns on after you close the battery door. With
Power-on Delay, you will hear a beep ( etc.) for each second of the delay period (5 or 10 seconds
delay).
If you do not want to turn on the hearing aids prior to placing them on your ear, ask your hearing care
professional to deactivate Power-on Delay.
7.2 Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used
battery if present.
2. Prepare the new battery (please refer to page 2 for information on appropriate battery type/size for your hearing aid). Remove the protective foil to
activate the battery.
On Off
3. Wait for 2 minutes before inserting the battery
into the hearing aid.
4. Insert the new battery with the positive side in
the correct position. Always insert the battery
in the door: never directly into the hearing aid.
5. Gently close the battery door.
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1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.
2. Whenever the hearing aids are not in use, remember to turn them off to avoid unnecessary
battery consumption.
3. At night, switch off the hearing aid and open the battery door completely to allow moisture
to evaporate and prolong the hearing aid’s lifespan.
4. If the hearing aid is experiencing frequent loss of connection to Interton wireless accessories,
contact your hearing care professional for a list of low impedance batteries.
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WARNING: Batteries contain dangerous substances and should be disposed of carefully in the
interest of your safety and for the environment. Also, keep batteries away from pets, children and
mentally disabled persons.
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7.3 Low battery indicator
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15
minutes until they are empty and turn off.
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NOTE: Keep spare batteries on hand.
7.3.1 Low battery indicator when paired with wireless accessories only (optional)
The batteries drain faster when you use wireless functionalities like streaming from your smartphone
or from your TV via our TV Streamer 2.
As the battery power goes down, the wireless functions stop working. A short melody every five minutes indicates that battery power is too low.
The table below shows how the functionality shifts with the power level of the battery.
Battery level Signal Hearing aid Remote Control Streaming
Fully charged
P P P
Low
P P O
Depleted
(change battery)
P O O
7.4 Insert/remove hearing aids
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CAUTION: Never attempt to modify the shape of the hearing aid, ear-moulds, or tubing yourself.
7.4.1 Insert Completely-In-Canal, In-The-Canal, and In-The-Ear
1. Hold the hearing aid between your thumb and index finger, either above
and below or on the sides.
2. Place the sound outlet portion into your ear canal. Turn the top part of the
hearing aid gently backwards and forwards so that it tucks behind the fold
of skin above your ear canal.
3. Insert the hearing aid into your ear canal. Opening and closing your mouth
may ease insertion.
By experimenting, you may discover an easier method. With proper insertion,
hearing aids should fit snugly but comfortably.
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NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
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