Interton BE70, LO85 User Manual

User guide

Behind-The-Ear hearing aids

Interton Ready

2 3

Left Hearing Aid Right Hearing Aid

Serial number Serial number

Model Model

Battery size

13

Open/ standard
fitting:

Small
Medium
Large

Tulip Small

Medium
Large

Earmould

Open dome Power dome

Programme Beep Description

1

2

3

4

Specific features supported by your hearing system:

Power-on Delay on page 13
AutoPhone on page 23
Telecoil on page 25
Direct Audio Input on page 27
Battery door lock on page 36
Tinnitus Sound Generator on page 30

Hearing aid type designations for models included in this user guide are:

BE70, FCC ID: X26BE70, IC: 6941C-BE70; LO 85, FCC ID: X26LO85, IC: 6941C-LO85. Please see page 7
for a list of models referring to these types.

This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz.
Nominal RF output power transmitted is 0 dBm.

NOTE: Your hearing system might not support four environmental programmes. Ask your hearing care
professional for details.

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1 Introduction

Congratulations on the purchase of your new hearing aids. Interton’s innovative sound technology and
design, combined with the customized programming selected by your hearing care professional, will
make hearing a more enjoyable experience.

Please read this manual carefully in order to fully benefit from the use of your hearing aids. With
proper care, maintenance, and usage, your hearing aids will aid you in better communication for many
years.

Ask your hearing care professional if you have any questions.

2 Intended use

Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate
for impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and
transfer sound to the eardrum of a hearing impaired person.

3 Becoming accustomed to amplification

While purchasing hearing aids is a major step, it is only one step in a process toward more comfortable
hearing. Successfully adapting to the amplification your hearing aids provide takes time and consistent
use.

You will enjoy more benefits from your Interton hearing aids by taking the following actions:

• Wear the hearing aids regularly in order to get comfortable with using them.

• It takes time to get used to hearing aids. It may help to begin by wearing them for short periods
– even as little as 15 minutes – and then gradually increasing your wearing time. In a way, it is
no different from adjusting to contact lenses. Speak to your hearing care professional, who can
design a schedule tailored just for you.

• As you get more comfortable with them, increase the wearing time and wear your hearing aids in
multiple types of listening environments.

It may take as long as several months for your brain to get used to all the “new” sounds around you.
Following these suggestions will give your brain time to learn how to interpret amplification and in­crease the benefits you get from using Interton hearing aids.

4 Statement

This device complies with part 15 of the FCC rules and ISED rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause unde-

sired operation.

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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accord­ance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from the one in which the re­ceiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications can void the user´s authority to operate the equipment.

The products comply with the following regulatory requirements:

• In EU: the device conforms to the Essential Requirements according to Annex I of Council Direc­tive 93/42/EEC for medical devices (MDD).

• Hereby, Interton A/S declares that the radio equipment types BE70 and LO85 are in compliance
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: www.declarations.interton.com/legal

• In US: FCC CFR 47 Part 15, subpart C.

• Other identified applicable international regulatory requirements in countries outside the EU and
US. Please refer to local country requirements for these areas.

• In Canada: these hearing aids are certified under the rules of ISED.

• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device
is granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications
Business Law (電気通信事業法) This device should not be modified (otherwise the granted desig­nation number will become invalid)

Behind-the-ear (BTE) hearing aids of type BE70 with FCC ID X26BE70, IC number 6941C-BE70 and size
13 battery are available in the following variants:

RD670-DW RD470-DW RD370-DW RD270-DW

Behind-the-Ear (BTE) hearing aids type LO85 with FCC ID X26LO85, IC number 6941C-LO85 and size
13 battery are available in following variants:

RD680-DW RD480-DW RD380-DW RD280-DW

The identification number for the BE70 and LO85 device models can be found at location “10” as indi­cated in the illustrations on the following pages.

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5 Contents

1 Introduction .........................................................4

2 Intended use ........................................................4

3 Becoming accustomed to amplification .........4

4 Statement ............................................................5

5 Contents ..............................................................8

6 Descriptions .......................................................10

6.1 Your hearing aid

– Interton Ready 70 and 80 ...............................10

6.2 Recognising left and right hearing aid ...........12

7 Getting started .................................................13

7.1 On/Off function .....................................................13

7.1.1 Power-on Delay .....................................................13

7.2 Inserting/Replacing the battery ........................13

7.3 Low battery indicator .........................................15

7.3.1 Low battery indicator when paired with

wireless accessories only ....................................15

7.4 Insert/Remove hearing aid ................................ 16

7.4.1 Insert earmould .................................................... 16

7.4.2 Remove earmould .................................................17

7.4.3 Insert thin tube with dome ................................ 18

7.4.4 Remove thin tube with dome ............................18

7.5 Operation of the hearing aid ............................. 19

7.5.1 Volume control (optional) .................................. 19

7.5.2 Push button .......................................................... 20

8 Telephone use ....................................................21

8.1 Using Interton Ready hearing aids with

iPhone, iPad, and iPod touch (optional) ..........21

8.2 Using Interton Ready hearing aids with

Smartphone apps ................................................22

8.3 Cellular phones .....................................................22

8.4 AutoPhone .............................................................23

8.4.1 Place the AutoPhone magnets .........................23

8.4.2 How to use AutoPhone .......................................24

8.5 Telecoil (optional) ................................................25

8.5.1 Teleloop systems .................................................25

8.5.2 HAC Telephone .....................................................26

8.6 Direct Audio Input (optional) ............................27

8.6.1 Connecting DAI .................................................... 28

8.6.2 Disconnecting DAI .............................................. 28

8.7 Flight mode (optional) ........................................29

9 Tinnitus Sound Generator (TSG) module .... 30

9.1 Intended use for the TSG module ...................30

9.2 User instructions for the TSG module ........... 30

9.2.1 Description of the device ..................................30

9.2.2 Explanation of how the device functions ...... 30

9.2.3 TSG volume control ..............................................31

9.3 Using TSG with smartphone apps ....................32

9.4 The scientific concepts that form the basis

for the device ........................................................32

9.5 Technical Specifications .....................................32

9.5.1 Audio signal technology ..................................... 32

9.5.2 Available sounds ..................................................33

9.6 Prescription use of a Tinnitus Sound

Generator (TSG) hearing aid ............................34

9.7 Important notice for prospective sound

generator users ...................................................34

10 Battery door lock for Interton Ready

(optional) ............................................................36

11 How to apply domes ....................................... 38

11.1 Interton domes ................................................... 38

11.2 Interton Tulip domes ......................................... 38

12 Wireless accessories ........................................39

13 Care and maintenance ....................................40

13.1 Daily maintenance ...............................................41

13.2 Cleaning earmoulds ............................................ 41

13.3 Cleaning thin tubes and domes ...................... 42

13.3 Cleaning metal hook ......................................... 42

14 General warnings .............................................43

15 Using Interton hearing aids with

Interton apps for smartphones .................... 45

15.1 Intended use of Interton apps for

smartphones: ....................................................... 45

15.2 General precautions ........................................... 45

16 AutoPhone warnings.......................................46

16.1 AutoPhone precautions..................................... 46

17 Important points for FM ..................................47

18 Tinnitus Sound Generator (TSG)

warnings ............................................................ 48

18.1 TSG precautions ..................................................48

18.2 TSG warning to hearing care

professionals ........................................................48

19 Battery warnings .............................................50

20 Hearing aid expectations ............................... 50

21 Warning to hearing aid professionals

(US Only) .............................................................51

22 Important notice for prospective hearing

aid users (US Only) ..........................................52

23 Children with hearing loss (US Only) ............53

24 Technical specifications .................................54

24.1 BTE ......................................................................... 54

24.2 Power BTE ............................................................ 55

24.3 High Power BTE ................................................... 56

25 Troubleshooting guide ................................... 58

26 Warranties and repairs ....................................62

27 Temperature test, transport and storage

information ........................................................63

28 Advisories ..........................................................63

6

1

5

4

3

2

7

8/9

11

14

13

16.c

16.b

15

16.a

8/9

10

12

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Traditional fitting
(earmould and tube)

Open fitting
(Thin Tube and dome)

RD 70-DW/RD 80-DW

6 Descriptions

6.1 Your hearing aid - RD 70 / RD 80

1. Push button

2. Battery door & On/Off switch

3. Sound outlet

4. Front microphone inlet

5. Back microphone inlet

6. Volume control

7. Direct audio input

8. Left/right indicator
(Left = blue, Right = Red)

9. Battery lock (optional)

10. Model (in battery chamber)

11. Manufacturer

12. Serial number (in battery chamber)

13. Earhook

14. Earmould and tubing

15. Thin tube

16. Domes/earmould
a. Open dome
b. Tulip
c. Custom earmould

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6.2 Recognising left and right hearing aid

If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your
right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing
aids.

You might want to ask your hearing care practitioner to mark your hearing aids with a coloured Left
and Right indication: Left is blue and Right is red.

Left Right

On

Off

7 Getting started

Once you have placed the hearing aids on your ears, you can turn them on.

The hearing aid always starts in programme 1 and with the preset volume.

7.1 On/Off function

1. Close the battery door to turn on the hearing aid in programme
1 (one).

2. Open the battery door to turn off the hearing aid. Use your
fingernail to pull it open.

7.1.1 Power-on Delay

Power-on Delay delays the time before the hearing aid turns on after
you close the battery door. With Power-on Delay, you will hear a beep
( etc.) for each second of the delay period (5 or 10 seconds delay).

If you do not want to turn on the hearing aids prior to placing them on your ear, ask your hearing care
professional to deactivate Power-on Delay.

7.2 Inserting/Replacing the battery

1. Open the battery door completely by using your fingernail. Remove the used battery if present.

2. Prepare the new battery (please refer to page 2 for information on appropriate battery type/size
for your hearing aid). Remove the protective foil to activate the battery.

3. Wait for 2 minutes before inserting the battery into the hearing aid.

2

1

3

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4. Insert the new battery with the positive side in
the correct position. Always insert the battery in
the door: never directly into the hearing aid.

5. Gently close the battery door.

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1. Always use new Zinc-Air batteries that have a
minimum remaining shelf life of 1 year.

2. Whenever the hearing aids are not in use, remember to turn them off to avoid unnecessary
battery consumption.

3. At night, switch off the hearing aid and open the battery door completely to allow moisture
to evaporate and prolong the hearing aid’s lifespan.

4. If the hearing aid is experiencing frequent loss of connection to Interton wireless accessories,
contact your hearing care professional for a list of low impedance batteries.

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WARNING: Batteries contain dangerous substances and should be disposed of carefully in the
interest of your safety and for the environment. Also, keep batteries away from pets, children and
mentally disabled persons.

7.3 Low battery indicator

When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15
minutes until they are empty and turn off.

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NOTE: Keep spare batteries on hand.

7.3.1 Low battery indicator when paired with wireless accessories

The batteries drain faster when you use wireless functionalities like streaming from your smartphone
or from your TV via our TV Streamer 2.
As the battery power goes down, the wireless functions stop working. A short melody every five min­utes indicates that battery power is too low.
The table below shows how the functionality shifts with the power level of the battery.

Battery level Signal Hearing aid Remote Control Streaming

Fully charged

P P P

Low

P P O

Depleted
(change battery)

P O O

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7.4 Insert/Remove hearing aid

For comfort, always turn off your hearing aids before you insert or remove
them.

7.4.1 Insert earmould

1. Hold the earmould between your thumb and index finger and position
its sound outlet in your ear canal.

2. Slide the earmould all the way into your ear with a gentle, twisting
movement.

3. Turn the top part of the earmould gently backwards and forwards so
that it tucks behind the fold of skin above your ear canal.

4. Move the earmould up and down and gently press to place it correctly
in the ear. Opening and closing your mouth can ease insertion.

5. Make sure the hearing aid sits firmly behind the ear.

By experimenting, you may discover an easier method. With proper insertion,
hearing aids should fit snugly but comfortably.

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NOTE: It may be helpful to pull your ear up and outward with your op­posite hand during insertion.

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CAUTION: Never attempt to modify the shape of the hearing aid, ear­moulds, or tubing yourself.

7.4.2 Remove earmould

1. Lift the hearing aid from behind the ear. For a moment, let it hang beside your ear.

2. Using your thumb and index finger, gently pull the earmould (not the hearing aid or the tubing)
loose from the ear.

3. Remove the earmould completely by gently twisting it.

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7.4.3 Insert thin tube with dome

1. Hang the hearing aid over the top of the ear.

2. Hold the thin tube where it bends and gently place/push
the dome into the ear canal. Push the dome far enough
into the ear canal so that the thin tube lies flush with
the head (check with a mirror).

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NOTE: To avoid whistling, it is important that the tube
and the dome fit correctly into your ear. For other possible reasons, check with the Troubleshoot­ing guide.

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CAUTION: Never attempt to modify the shape of the hearing aid, earmoulds, or tubing yourself.

7.4.4 Remove thin tube with dome

1. Hold the thin tube with your thumb and forefinger and remove the tube.

2. For thin tube custom earmoulds, grasp the removal string and pull the earmould outward.

7.5 Operation of the hearing aid

7.5.1 Volume control

Your hearing aid has automatic volume control, which is individually set during the fitting session.

However, the volume control allows you to adjust the volume of
your hearing aids to your liking.

1. To increase the volume, push the volume control up.

2. To decrease the volume, push the volume control down.

When you change the volume, the hearing aid responds with a
beep. When you reach the upper or lower limits, the hearing aid
responds with a low-pitched beep.

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NOTE: If you have two hearing aids with the Synchronised Volume Control function enabled,
volume control adjustments to one hearing aid automatically repeat in the second hearing aid.
When you change the volume on one of the hearing aids, it responds with one or more beeps. A
beep in the second aid follows.

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NOTE: Your hearing care professional can disable the volume control or replace the volume
control with a non-functional cover.

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7.5.2 Push button

Your hearing aid has a push button allowing you to use up to four different listen­ing programmes. The list on page 2 tells which programs have been enabled.

1. Tap the push button to switch between programmes.

2. You will then hear one or more beeps. The number of beeps indicates which
programme you have selected (one beep = programme one, two beeps =
programme two, etc.).

3. When you turn the hearing aids off and then back on, they always return to
the default setting (programme one and preset volume).

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NOTE: If you have two hearing aids with the Synchronised Push Button enabled, programme
changes to one hearing aid automatically repeat in the second hearing aid. When you change a
programme in one hearing aid, it responds with one or more beeps. The same number of confir­mation beeps in the second aid follow.

8 Telephone use

Your hearing aid allows you to use the telephone as you normally do. However, finding the optimal posi­tion for your telephone may require practice. One or more of the following suggestions may be helpful:

1. Hold the telephone up to your ear.

2. Hold the telephone towards the top of the ear (closer to where the
microphones are).

3. If whistling occurs, it may take a few seconds of holding the telephone
in the same position before the hearing aid eliminates the feedback.

4. Whistling may stop by holding the telephone slightly away from the ear.

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NOTE: Depending on your individual needs, your hearing care profes­sional may activate a programme specifically for telephone use.

8.1 Using Interton Ready hearing aids with iPhone, iPad, and iPod touch (optional)

Interton Ready is Made for Apple* and allows for direct communication and control with an iPhone,
iPad, or iPod touch.

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NOTE: For assistance with pairing and using these products with your Interton Ready device,
please contact your hearing care professional or visit our support site at
www.interton.com/get-going-bte.

8.2 Using Interton Hearing Aids with smartphone apps

*

Feature is only available in Interton Ready 6 and 4.