User Guide
Custom made Models:
CIC, ITC, ITE
Microphone-In-Helix (MIH)
Interton Cosmo
Interton Crisp
Interton Share
Interton Step
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Hearing instrument model:
Left serial number:
Right serial number:
Instrument version:
Completely In the Canal (CIC)
In The Canal (ITC)
In The Ear (ITE)
Microphone in Helix (MIH)
Power version:
Standard Power Ultra Power
Battery s ize:
13 o ra ng e 312 b row n 10A yellow
Programme Beep Descripti on of when to use
1
2
3
4
Delayed on-activatio n...............12
Volume control....................20
Push button......................21
Wireless................15, 22, 23, 36
AutoPhone.......................26
Telecoil/Tele-loop system ............31
Power device-exce eds 132 dB SPL ......
SPECIFIC F EATURES SUPPORTED BY YOUR H EARING SYSTEM:
Note: Your hearin g system might not sup port all 4 enviro nmental program mes. Ask your hear ing care professi onal for details.
Ask your he aring care profes sional to marked opt ions supported b y your hearing syste m.
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Th a n k You
Thank you for selecting an Interton hearing system. We are p roud of our hea ring products and are confi dent you have chosen one of the be st products ava ilable.
Please familiarize yourself with the information in this guide. It contains important instructions for proper
use and care, tec hnical pe rforma nce information, and other g eneral information ab out your hea ring system. Your hearing system h as been adj usted to your par ticular he aring los s. Your hearing hea lth care
profession al will explain these adj ustments an d the specia l features of your particu lar model.
All the key feature s and functions of your hea ring system are explained in
video tutorials. To watch them simply s can QR code s and watch the vid eos
on your smar tphone. If you do not have scann ing application insta lled yet you
can go to getsca nlife.com on your m obile browse r to download fre e application. (ScanL ife® is one of the free applic ations you can use to play QR cod es,
you can also us e any other QR sc anner to play the v ideos).
Becoming Accustomed to Amplification
While purch asing a hearing system is a m ajor step, it is only one step in a pro cess toward more comforta ble
hearing. Su ccessfully adapting to th e amplification your hea ring system prov ides takes time and consi stent
use.
You will enjoy more ben efits from your In terton hea ring system by taking the following actions:
• Wear the system reg ularly in o rder to get comfo rtable w ith using it.
• It takes time to get us ed to a hearin g aid. It may help to be gin by wearin g your heari ng aid for short
periods – eve n as little a s 15 minutes – and then gradually building up your wearing time. In a way, it’s
no different than adju sting to contact lenses. Speak to you hearing care professional, wh o can desig n
a schedule t ailored just for you.
• As you get more co mfortab le with the system, increase the wearing tim e and wear your h earing sys tem
in multiple t ypes of listening enviro nments.
It may take as long a s several months for your brain to get used to all the “new” sounds around you. Following these suggestio ns will give you r brain time to le arn how to interpret amplification and increase the
benefits you ge t from using an Interton hearing system.
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Hearing instrument t ype desi gnations for m odels incl uded in this u ser guide are: Hearing instrument
type des ignations fo r models inc luded in this user guide a re: Model BO312, FCC ID: X26BO312, IC:
6941C-BO312; Model BO13, FCC ID: X26BO13, IC: 6941C-BO13; Model PH312, FCC ID: X26PH312, IC:
6941C-PH312; and Model PH13, FCC ID: X26PH13, IC: 6941C-PH13. Please see page 12 and 13 for list of
models referring to all types.
Statement:
This devic e complies with Part 15 of the FCC Rul es and IC rul es.
Operation i s subject to the fo llowing two c onditions: (1) this device may not cause harmful inter ference,
and (2) this device m ust accept a ny interference received, including interfe rence that may c ause unde sired
operation.
Note: This equipme nt has been te sted and found to co mply with the limits for a Cla ss B digital d evice,
pursuant to pa rt 15 of the FCC Rules and ICES-00 3 of the IC rules. T hese limi ts are designed to provide
reasonable protection ag ainst harmful inter ference in a re sidentia l installati on. This equipment gen erates,
uses and ca n radiate radio f requency e nergy and, if n ot installe d and used in ac cordance with the instructions, m ay cause har mful inter ference to rad io communi cations. Howeve r, there is no guarantee that
interfere nce will not occur in a par ticular in stallation. If this equipm ent does ca use harmful interference to
radio or televi sion reception, which can be determined by turning the equipme nt off and on, the user is
encourag ed to try to corre ct the inter ference by on e or more of the foll owing measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect th e equipment into an outlet on a c ircuit dif ferent fro m the one in which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment.
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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaire d hearing. The fundam ental oper ating principle of hearing instrum ents is to receive, amplify,
and transfer sound to the ear drum of a heari ng impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales.
In the EU, products with wireless functionality are intended for sale in countries within European Economic
Area as well as Switzerl and.
The products are in compliance with the following regulatory requirements:
• In EU: the device co nforms to the Ess ential Requirements ac cording to Annex I of Council D irective
93/42/EEC for medical d evices (MD D) and essential requirements and oth er relevant provisions of Directive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside EU and US. Please
refer to local co untry req uirements fo r these area s.
• In Canada: the se hearing instruments are certified unde r the rules of IC.
• Cet apparei l numérique de la classe B est confor me à la norme N MB-003 d u Canada.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is
granted purs uant to the Japanese Radio L aw (電波法) and the Japanese telecommunications Business
Law (電気通信事業法) This device should not b e modified (othe rwise the granted designation number
will become invalid)
• This produc t is a custom-mad e device.
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Hearing Instrument(s) model and
basic information ........................2
Thank you .............................4
Becoming Ac customed to Amplification .......5
Intended use ...........................8
List of countr ies . . . . . . . . . . . . . . . . . . . . . . . . . 8
Instruments component identification ........12
On/Off function ........................16
Delayed activation (optional) ...............16
Inserting/ Replacing the battery ............ 17
Low batter y indicator ....................19
Inserting/removing hearing instruments.......20
Volume control (optional) .................24
Push button (optional) ...................25
Flight mode (wireless devices only)..........27
Telephone use ........................29
Listen to radio or T V ....................30
Cellular ph ones ........................30
AutoPhone (optional) ....................31
Telecoil (optional) .......................36
Tele-loop systems (optional) ...............37
Care and maintenance...................38
Contents
Cleaning Custom made device ............40
Replacing wa x filters.....................40
Wireless warnings and precautions
(wireless devices only) ...................42
General warnings.......................43
Troubleshooting guide ...................46
Technical Data .........................54
Warranty and repairs ....................60
Temperature test, transport and
storage information......................61
Hearing instrument expectations ...........62
Warning to Hear ing Aid Disp ensers (US on ly) ..62
Important Notice for Prospective
Hearing A id Users (US onl y) ...............63
Children wit h hearing lo ss (US only) .........64
High sound pressure levels ...............65
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Hearing instruments of type
BO13 are avail able in t he following variants:
C650-MW
C650-MPW
C650-MUW
C450-MW
C450-MPW
C450-MUW
Hearing instruments of type
PH312 are avai lable i n the fol lowing variants:
CI23 0-W
CI230-PW
CI230 -DW
CI230-DPW
CI33 0-W
CI330-PW
CI330 -DW
CI330-DPW
ST430-DPW
ST4 3 0 -D W
ST4 3 0 -P W
ST4 3 0 -W
ST230-DPW
ST230 -DW
ST230 -PW
ST23 0-W
Hearing instruments of type
BO312 are avai lable in the fol lowing variants:
C630-MW
C630-MPW
C630-MUW
C430-MW
C430-MPW
C430-MUW
Hearing instruments of type
PH13 are availa ble in t he following variants:
CI25 0-W
CI250-PW
CI250 -DW
CI250-DPW
CI35 0-W
CI350-PW
CI350 -DW
CI350-DPW
ST450-DPW
ST4 5 0 -D W
ST4 5 0 -P W
ST4 5 0 -W
ST250-DPW
ST250 -DW
ST250 -PW
ST25 0-W
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1. Push button (optional)
2. Battery compar tment an d On/Off
switch
3. Removal cord (optional)
4. Sound outlet
5. Wax fil ter
6. Venting (optional)
7. Microphone sound inlet(s)
8. Remote microphone and tubing
(for Microphone In Helix devices)
9. Volume control (optional)
10. Model
11. Manufacturer
12. Serial number
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4
5
9
1
3
12
4
7
1
2
11
10
6
3
8
6
7
4
5
2
7
2
4
9
1
7
6
12
10
11
6
4
5
5
6
6
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Non wireless hearing instruments a re avail able in t he following variants:
ST430-DP
ST4 3 0 -D
ST4 3 0 -P
ST4 3 0
ST230-DP
ST230 -D
ST230-P
ST230
ST450-DP
ST4 5 0 -D
ST4 5 0 -P
ST4 5 0
ST250-DP
ST250 -D
ST250-P
ST250
SR1310
SR1210
SR 1110
SR1310 -P
SR1210 -P
SR 1110 -P
SR133 0
SR133 0- D
SR1230
SR1230 -D
SR 113 0
SR133 0- P
SR133 0- DP
SR1230 -P
SR1230 -DP
SR 113 0 - P
SR135 0
SR135 0- D
SR125 0
SR125 0-D
SR 115 0
SR135 0- P
SR135 0- DP
SR125 0-P
SR125 0-DP
SR 115 0 - P
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Getting started
On&Off function
1. When the bat tery door i s closed, the
hearing instrument tu rns on, and the
default prog ram will be ac tiv ated.
2. To turn off the he aring instr ument, open
the batter y door. Many individuals can
use their fing ernail to pul l it open.
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Whenever the hearing instruments a re not in use, re-
member to turn them off to avoid u nnecess ary bat tery consumption.
Delayed activation
Hearing instruments c an be turne d on once you have placed them on your ears. If you p refer to turn the m
on just prior to placing them on your ear, your hearing care professional can activate a function calle d
Scan a QR co de with your
smart pho ne and watch a
instruction video.
On
Off
Delayed on-activation. Thi s function w ill delay the ti me in which the hearing in struments turn on by several
seconds af ter the battery comp artment is closed. Wi th Delayed on-activation, a be ep will be heard for each
second of the delay perio d.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail.
2. Remove the used bat tery if pre sent. Inser t the new bat tery
with the positive side in the correct position.
3. Gently close the batte ry door.
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Always use new Zinc-Air batteries that have a m inimum
remaining s helf-life of 1 yea r.
Scan a QR co de with your
smart pho ne and watch a
instruction video.
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Low batter y indicato r
Your hearing care p rofessiona l can set your hearing ins trument to give a n acoustic al indicati on when the
battery i s reaching its end of life. The h earing instrument wi ll reduce am plificatio n and emit a me lody if battery power gets too low. This signal w ill recur eve ry five minu tes until the he aring instr ument autom atically
switches of f. It is recommended that you kee p spare batteries on han d.
Low batter y indicato r (instrume nts paired with access ories only)
Active usage of th e Interton wi reless acc essories (Remote Control, Phone Clip a nd TV Stre amer) requires
more batter y power from th e hearing i nstruments than when the se are working on their own. When the
battery i n the hearin g instrume nt has deple ted to a level at which u se of the Inter ton TV Strea mer TV a nd
Phone Clip ca nnot be supported, the he aring instr ument will play two sets of de scending tones. After
this, your hearing instru ment and Inter ton Remote Control will continue to work as usual, but you will n ot
be able to use your I nterton T V Streamer and Phone Cli p. At some point the battery leve l will not support
the remote control either and yo u will once again hear the d escendi ng tones. The he aring instruments wi ll
continue to work a s usual. Onc e a new batter y is inser ted, full ope ration of the acc essorie s will resume.
i WARNING
1. Remove the batteries to prevent l eakage wh en the hear ing instruments are not in us e for an extend ed
period of time.
2. Do not attempt to recharge batteries (Zinc Air) w hich are not sp ecifical ly design ated as rechargeable
because they may leak or exp lode.
3. Do not place bat teries in your mouth. Cons ult a physici an immediately if a batter y has bee n swallowed, as they can b e harmful to you r health.
4. Keep batte ries away from p ets, children and indivi duals who are mentally c hallenged.
5. Do not attempt to di spose of batte ries by burn ing them. Used batteries are harmfu l to the environment. Please d ispose of them according to lo cal regulations or retur n them to your hearing care
practitioner.
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Inserting/Removing hearing instruments
Insertion (MIH devices)
1. Hold the hearing instru ment betwe en your thumb a nd index finger, either
above and below or on the sides.
2. Pla ce the sound outlet portion into your ear canal. Turn the top par t of the
earmould gently back wards and forwards so that it tucks behind the fold of sk in
above your ear c anal.
3. Inser t the hear ing instrum ent into your ear canal. Ope ning and clo sing your
mouth may ease insertion.
4. Gently push the microphone into the creased a rea of the ear that is located
above the microphone entrance, and make sure the tubing is in place.
Scan a QR co de with your
smart pho ne and watch a
instruction video.
By experim enting, an easier method m ay be discovere d. With proper inserti on, hearing
instrumen ts should fit snugly but co mfortab ly. If the hearing in struments c ause irri tation
of the ears, contact your hea ring care professiona l.
i CAUTION
Never attempt to mo dify the s hape of the hearing instr ument yourself.
i CAUTION
Use only original Interton/GN Hearing consumables e.g. wax filters.
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It may be helpfu l to pull your ear up and outward with your oppo site hand dur ing
insertion.
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