Intermec Trakker Antares 2400, Trakker Antares 2425, Trakker Antares 2425DS, Trakker Antares 242 Series, Trakker Antares 2420 User Manual
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Myriad Pro Black
AGaramond
Read This First!
This manual contains information about the terminal’s features, installing the terminal, learning about
the menu system, operating the terminal in a network, and troubleshooting problems.
If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use
reader commands and configuration commands, or use default and optional applications, you also need to
download the Trakker Antares 2400 Family System Manual
(P/N 071389).
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User's Manual
Trakker Antares®
242X Handheld
Terminal
Page 3
User's Manual
Trakker Antares
242X Handheld
Terminal
®
Page 4
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers
to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for
any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior notice and do
not represent a commitment on the part of Intermec Technologies Corporation.
© 2004 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,
Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under
license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework,
MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP,
Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec
Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,
and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the
United States and/or other countries.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.opensssl.org/).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
ii Trakker Antares 242X Handheld Terminal User’s Manual
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Document Change Record
This page records changes to this document. The document was originally released as version 001.
Version Date Description of Change
002 7/1997 This manual was changed to add information about the TRAKKER Antares 2420
terminal and to document the new firmware version.
The new information includes: the TRAKKER Antares 2420 terminal and features, RS-
232 serial communications on the TRAKKER Antares 2425 terminal, TRAKKER
Antares firmware version 2.10, multiple drives and applications on the TRAKKER
Antares 2420 and 2425 terminals, and Western European keypad and character support
on the TRAKKER Antares 2420 and 2425 terminals.
All the functionality described in this manual applies to TRAKKER Antares terminals
with firmware version 1.X and later. However, this manual does describe features that are
only available in TRAKKER Antares firmware version 2.0 and later.
003 12/1997 This manual was changed to add information about the TCP/IP radio frequency network
protocol option on the TRAKKER Antares 2425 terminal and to document the new
firmware version.
The new information includes: TRAKKER Antares 2420 and 2425 firmware version
2.20, the TCP/IP network protocol option on the TRAKKER Antares 2425 terminal that
allows a direct connection from the access points to the host computer, and new terminal
emulation features including auto-login, password security for the TE Configuration
Menu, and international characters display support in TE applications.
The manual was also reorganized to move all information about terminal emulation
applications into a separate guide that ships with the manual. The TRAKKER Antares
Terminal Emulation User’s Guide now contains all the information you need to configure
and use terminal emulation applications. All other information is covered in this user’s
manual.
004 7/1998 An addendum (P/N 067224-001) was added to this manual.
The addendum provides information for firmware version 3.2X: configuring row spacing
and video mode, the space/backspace key has been reversed (Press « for backspace and
press ) « for space.), four-digit date format, configuring the optional 2MB flash
memory, ISBT Code 128, configuration commands to support COM4, configuring the
T2425 to work with DHCP, receiving and transmitting files using YMODEM and
XMODEM-1K, and information on the high density, long range, and high visibility scan
modules.
005 2/1999 This manual was revised to incorporate the addendum and to document new information
for firmware version 5.X: information is included about using the APPTSK.BIN and
EM9560.BIN applications that are preloaded on the terminals, you now use a
programmable terminal instead of a screen mapping terminal to do screen mapping with
the host through the DCS 300, information is included about using the serial interface
module for COM4, XON/XOFF is allowed in Frame mode, and new Set Time and Date
reader command for 95XX terminal compatibility.
006 8/1999 This manual was revised to remove the TRAKKER Antares Terminal Emulation User’s
Guide, P/N 066694-003, and add the Important Terminal Emulation Information sheet,
P/N 069993-001. Also added the dcBrowser™ information sheet, P/N 070012-001.
007 10/2000 This manual was revised to add the Trakker Antares 24XX Terminal User’s Manual
Addendum, P/N 070451-001.
Trakker Antares 242X Handheld Terminal User’s Manual iii
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Document Change Record (continued)
Version Date Description of Change
008 6/2002 Removed system level information that is already included in the Trakker Antares® 2400
Family System Manual (P/N 071389). The user’s manual now contains information about
how to operate the 242X, and the 2400 Family system manual contains configuration
and reader commands and other information that applies across the Trakker Antares
2400 Family.
Removed and discontinued these documents, because this information is included in the
system manual: the Important Terminal Emulation Information Sheet (P/N 069993-001)
and the Important Data Collection Browser Information Sheet (P/N 070012-002).
Removed these documents, because this information is included in the system manual:
the Trakker Antares 2400 Family User’s Manual Addendum (P/N 070451), the Trakker
Antares 2400 Family Firmware V6.15 Instruction Sheet (P/N 071388), and the Trakker
Antares 2400 Family Firmware V6.20 Instruction Sheet (P/N 071867).
Explained the new features and changes for firmware versions 6.X through 7.12: changed
all references from the Model 200 Controller to the DCS 30X, the data collection server
that replaces the Model 200 Controller, added information about the IEEE 802.11b
radio parameters, included information about the PDF417 and advanced long range scan
module options, added information to support Wireless Transport Protocol (WTP), and
removed Trakker Antares native terminal emulation.
Made minor corrections and changes throughout the manual to support firmware version
7.12.
009 12/2002 Added information to support the 802.1x security option in firmware version 7.14.
010 02/2004 Incorporated information from the Trakker Antares 2400 Family System Manual
Addendum (P/N 073395-001).
Referenced the following new feature for firmware version 8.01:
• Trakker Antares support on the Wavelink Avalanche client management system.
iv Trakker Antares 242X Handheld Terminal User’s Manual
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Contents
Learning About the Terminal................................................................................................. 1
1
Contents
Before You Begin.................................................................................................................ix
Safety Summary......................................................................................................ix
Safety Icons .............................................................................................................x
Global Services and Support...................................................................................xi
Who Should Read This Document? ..................................................................... xii
Related Documents .............................................................................................. xii
What Are the Trakker Antares 242X Terminals?.................................................................. 2
Learning About the Terminal’s Features ................................................................. 3
Options for the Terminals ...................................................................................... 4
Accessories for the Terminal ................................................................................... 5
What’s New?........................................................................................................................ 6
Using the Terminal for the First Time................................................................................. 7
Unpacking the Terminal...................................................................................................... 8
Learning About the Terminal’s Batteries.............................................................................. 8
Learning About the Main Battery Pack................................................................... 8
Charging the Main Battery Pack................................................................ 9
Removing and Installing the Main Battery Pack ........................................ 9
Learning About the Backup Battery...................................................................... 11
Charging the Backup Battery................................................................... 12
Removing and Installing the Backup Battery ........................................... 12
Disposing of the NiCad Backup Battery.................................................. 15
Recognizing a Low or Discharged Battery............................................................. 15
Managing Battery Power....................................................................................... 16
Using the Keypad .............................................................................................................. 16
Finding the Special Keys....................................................................................... 17
Typing the Characters Printed on the Keypad ...................................................... 17
Using the Suspend/Resume Key............................................................................ 18
Using the Modifier Keys....................................................................................... 19
Capitalizing All Characters.................................................................................... 19
Using the Western European Keypad ................................................................... 20
Using the TE 2000 Keypads................................................................................. 21
Using the Screen................................................................................................................21
Learning About the Status Icons ........................................................................................ 22
Learning About the Audio Signals...................................................................................... 23
Using the Terminal’s Serial Ports....................................................................................... 25
Using the Scan Module...................................................................................................... 26
Trakker Antares 242X Handheld Terminal User’s Manual v
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2
Contents
Scanning Options................................................................................................. 28
Connecting to a Serial Device or Network......................................................................... 29
Defining the Terminal’s Memory and Drives..................................................................... 29
Configuring the Terminal....................................................................................................... 33
How to Configure the Terminal........................................................................................ 34
About the Configurations ..................................................................................... 35
Configuring the Terminal With the Menu System............................................................. 35
Accessing Online Help.......................................................................................... 38
Selecting Menus and Commands.......................................................................... 38
Filling In Fields .................................................................................................... 38
Marking Check Boxes........................................................................................... 39
Entering ASCII Control Characters...................................................................... 40
Exiting Screens and Saving Changes ..................................................................... 41
Exiting the Menu System...................................................................................... 41
Configuring Drives and Memory on the Terminal............................................................. 43
Configuring the RAM Drive................................................................................. 43
Configuring Flash Memory................................................................................... 44
3
Operating the Terminal in a Network............................................................................. 45
How the Terminals Fit Into Your Network ....................................................................... 46
Using Serial Communications on the Terminal................................................................. 51
Choosing a Communications Protocol ................................................................. 52
Binary Protocol........................................................................................ 52
Configurable Protocol.............................................................................. 52
Master Polling Protocol ........................................................................... 53
Point-to-Point Protocol ........................................................................... 54
Polling Mode D Protocol......................................................................... 54
Using RF Communications on the 2425 ........................................................................... 55
Planning the Network Connection ....................................................................... 55
Configuring the Intermec Gateway or DCS 30X .................................................. 56
Configuring the Access Points............................................................................... 57
OpenAir Radio........................................................................................ 57
802.11b Radio......................................................................................... 58
Configuring the 2425 Network Parameters........................................................... 58
Configuring the 802.1x Security Parameters......................................................... 59
Learning About BASEDATE.TXT.......................................................... 59
Configuring 802.1x TTLS Security ......................................................... 60
Configuring 802.1x LEAP Security.......................................................... 61
Monitoring Network Communications................................................................ 63
vi Trakker Antares 242X Handheld Terminal User’s Manual
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4
Contents
Troubleshooting and Maintaining the Terminal...................................................... 65
Problems and Solutions ..................................................................................................... 66
Problems While Operating the Terminal.............................................................. 67
Problems While Configuring the Terminal........................................................... 69
Problems While Configuring 802.1x Security....................................................... 73
Problems With RF Connectivity (2425 only) ....................................................... 75
Problems While Running Applications................................................................. 77
Problems Transmitting Data Through the Serial Port........................................... 78
Problems Transmitting Data Through the Intermec Gateway or DCS 30X.......... 79
Problems Scanning Bar Code Labels..................................................................... 79
Guidelines for Managing Batteries........................................................................ 82
Booting the Terminal ........................................................................................................ 83
Booting the Terminal on Resume......................................................................... 83
Using the Boot Menu........................................................................................... 84
Troubleshooting a Locked Up Application ........................................................................ 85
Resetting the Terminal ...................................................................................................... 85
A
I
Maintaining and Cleaning the Terminal............................................................................ 87
Replacing the Antenna.......................................................................................... 87
Cleaning the Scan Module Window and Terminal Screen.................................... 89
Specifications................................................................................................................................ 91
Physical and Environmental Specifications......................................................................... 92
Terminal Cable Accessories................................................................................... 95
Input Devices for the Input Device Module.......................................................... 95
Scan Module Options........................................................................................... 95
Pin Assignments for COM1 .............................................................................................. 98
Index................................................................................................................................................... 99
Trakker Antares 242X Handheld Terminal User’s Manual vii
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Contents
viii Trakker Antares 242X Handheld Terminal User’s Manual
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Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Summary
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can be
damaged if you do not follow the safety warnings and cautions.
Do not repair or adjust alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must always be
present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury.
Never neglect an injury, no matter how slight it seems.
Before You Begin
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing.
Any delay could result in death. To work on or near high voltage, you
should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible
authority. Energized electrical equipment is dangerous. Electrical shock
from energized equipment can cause death. If you must perform
authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.
Trakker Antares 242X Handheld Terminal User’s Manual ix
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Before You Begin
Safety Icons
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this document. You may also see icons that
tell you when to follow ESD procedures and when to take special
precautions for handling optical parts.
A warning alerts you of an operating procedure, practice, condition,
or statement that must be strictly observed to avoid death or serious
injury to the persons working on the equipment.
Avertissement: Un avertissement vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour éviter l’occurrence de mort ou de
blessures graves aux personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour empêcher l’endommagement ou la
destruction de l’équipement, ou l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
x Trakker Antares 242X Handheld Terminal User’s Manual
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Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at http://www.intermec.com and click Service & Support. The
Intermec Global Sales & Service page appears. From the Service &
Support menu, move your pointer over Support, and then click
Warranty.
Disclaimer of warranties: The sample code included in this document is
presented for reference only. The code does not necessarily represent
complete, tested programs. The code is provided “as is with all faults.” All
warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at http://www.intermec.com to download our
current documents in PDF format. To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Before You Begin
Visit the Intermec technical knowledge base (Knowledge Central) at
http://intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
Telephone Support
These services are available from Intermec Technologies Corporation.
Service
Factory Repair and
On-site Repair
Technical Support Get technical support on your
Service Contract
Status
Schedule Site Surveys
or Installations
Ordering Products Talk to sales administration,
Description
Request a return authorization
number for authorized service
center repair, or request an onsite repair technician.
Intermec product.
Inquire about an existing
contract, renew a contract, or
ask invoicing questions.
Schedule a site survey, or
request a product or system
installation.
place an order, or check the
status of your order.
In the U.S.A. and Canada
call 1-800-755-5505
and choose this option
1
2
3
4
5
Trakker Antares 242X Handheld Terminal User’s Manual xi
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Before You Begin
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the Intermec
web site, click Contact.
Who Should Read This Document?
This manual provides you with information about the features of the
Trakker Antares 2420 and 2425 handheld terminals, and how to install,
configure, operate, maintain, and troubleshoot them. Use this manual in
conjunction with the Trakker Antares 2400 Family System Manual (P/N
071389), which contains detailed information about configuring,
operating, and programming all terminals in the 2400 Family.
Before you install and configure the 242X, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
The Intermec web site at http://www.intermec.com contains our current
documents that you can download as PDF files.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
xii Trakker Antares 242X Handheld Terminal User’s Manual
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Learning About the Terminal
1
This chapter introduces the Trakker Antares® 2420 and 2425 handheld
terminals and their features including the batteries, memory, drives, and
input devices. It also describes how to start using the 242X.
This chapter covers these topics:
• Overview of the Trakker Antares 242X terminals
• What’s new
• Using the terminal for the first time
• Unpacking the terminal
• Learning about the terminal’s batteries
• Using the keypad
• Using the screen
• Learning about the status icons
• Learning about the audio signals
• Using the terminal’s serial ports
• Using the scan module
• Connecting to a serial device or network
• Defining the terminal’s memory and drives
Trakker Antares 242X Handheld Terminal User’s Manual 1
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
What Are the Trakker Antares 242X Terminals?
The 2420 and 2425 are ergonomic handheld data collection terminals.
You can use these programmable terminals to run custom applications or
terminal emulation applications.
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2420 Handheld terminal 2425 Handheld terminal
2420
The 2420 is a programmable data collection terminal that runs custom
batch applications. It has a 750K flash drive to store applications and files
and 512K of RAM reserved for custom applications. The 2420 also has an
integrated input/output (I/O) port to transmit data to and accept data
from a host computer or other serial device using RS-232
communications.
2425
The 2425 has all of the same functionality as the 2420 with the additional
ability for real-time communications through an RF network. The 2425
can communicate with a host either through the access points and the
DCS 30X or directly through the access points. The 2425 can also run
client/server applications, TE 2000™ terminal emulation applications, and
Data Collection Browser™ (dcBrowser™), which lets you run web-based
applications.
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The 2425 is also supported by the Wavelink Avalanche client management
system. For more information, see Chapter 2, “Configuring and Managing
the Terminals,” in the Trakker Antares 2400 Family System Manual (P/N
071389).
The 2425 with an IEEE 802.11b radio installed is Wi-Fi certified for
interoperability with other 802.11b wireless LAN devices.
2 Trakker Antares 242X Handheld Terminal User’s Manual
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nugget 39 AGaramond Chapter 1— Learning About the Terminal
Learning About the Terminal’s Features
The 242X is designed to make data collection easy and includes the
following features.
Scan module,
serial module, or
input device module
ARES
2425
ANT
KER
K
TRA
CGA-compatible screen
Scanner LEDs
Antenna
(2425 only)
F5
/O
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F4
F3
F2
8
1
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5
7
4
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Keypad
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Rechargeable
batteries
242XU030.eps
Serial port
242X features: This illustration points out the key features of the 242X. See the next
table for a description of each feature.
242X Features
Feature Description
CGA-compatible
screen
Scanner LEDs The scanner LEDs indicate the status of bar code scanning.
Keypad The 242X ships with a 56-key keypad and overlay to match
Serial port The serial port supports RS-232 communications with other
Rechargeable batteries The 242X uses a lithium-ion battery pack (sold separately) for
Antenna (2425 only) The 2425 uses an antenna that supports radio frequency (RF)
Scan module, serial
module, or input
device module
The screen is a backlit LCD that is angled for easy viewing. It
displays 16 lines by 20 characters and supports double-byte
characters, user-programmable fonts, and bitmap graphics.
The 242X also has status icons and a beeper that provide you
with feedback for terminal operations.
the application and language you ordered.
RS-232 devices.
main power. The terminal also has a rechargeable NickelCadmium (NiCad) backup that maintains the terminal’s
status, memory, and real-time clock (for up to 15 minutes).
communications.
The terminal ships with a scan module for bar code data
collection, a serial module for serial communications, or an
input device module to connect an external input device to
the terminal.
Trakker Antares 242X Handheld Terminal User’s Manual 3
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
Options for the Terminals
Use the next table to determine which options are available for the 2420
and 2425.
2420 and 2425 Options
Terminal Options
2420
2425
• 56-key alphanumeric keypad and overlay to support English or
Western European languages
• 4MB flash memory configured as an additional 2MB flash drive for
custom applications (except .BIN files) and files or pre-loaded with
different Asian fonts
• 2MB or 4MB extended storage drive, used for custom applications
or files
• Modem
• 56-key alphanumeric keypad and overlay to support English or
Western European languages
• Input device or scanner module a (standard range, long range,
advanced long-range, high visibility, high density, or PDF417
capable
• 4MB flash memory configured as an additional 2MB flash drive for
custom applications (except .BIN files) and files, pre-loaded with
different Asian fonts, or configured for 802.1x TTLS security
• TE 2000 IBM 3270, TE 2000 IBM 5250, and TE 2000
VT/100/220/320 and ANSI terminal emulation application and
keypad
• Data Collection Browser (dcBrowser) application
• Trakker Antares ROM-DOS™ support
• UDP Plus (Intermec Gateway or DCS 30X network), WTP
(Intermec Gateway or DCS 30X network), or TCP/IP (direct
connect to host) network protocol
• WLI Forum OpenAir radio or IEEE 802.11b radio
This manual explains how to use the features and options available on the
Trakker Antares 2420 and 2425 terminals.
For additional help using terminal emulation, see the appropriate TE
guide:
• TE 2000 5250 Terminal Emulation Programmer’s Guide (P/N
977-055-004)
• TE 2000 3270 Terminal Emulation Programmer’s Guide (P/N
977-055-003)
• TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide (P/N
977-055-005)
4 Trakker Antares 242X Handheld Terminal User’s Manual
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nugget 39 AGaramond Chapter 1— Learning About the Terminal
For additional help using dcBrowser, see the online help that ships with
the dcBrowser gateway software, or see the Data Collection Browser Client
User’s Guide (P/N 070011).
Accessories for the Terminal
You can use the following accessories (sold and ordered separately) with
the terminals.
242X Accessories
Accessory Description
Main Battery Pack The lithium-ion battery pack (P/N 073152) is the main
Backup Battery The NiCad backup battery (P/N 063189) provides backup
Z2400 Battery Charger The charger (P/N Z2400A) lets you charge up to four
Belt Clip The belt clip (P/N 064022) lets you attach the terminal to
Handstrap The elastic handstrap (P/N 064020) attaches to the back of
Holster The holster (P/N 064018) is a convenient way for you to
Vehicle-Mount Holder You can attach this holder (P/N 064017) to a vehicle, such as
TD2400
Communications
Dock
Optical Link Adapter When the optical link adapter (P/N 064021) is connected to
power source for the 242X and charges the backup battery
when required.
battery power for a maximum of 1 month if a fully-charged
main battery pack is installed or a maximum of 3 days if a
main battery pack is not installed.
lithium-ion battery packs at one time. The battery charger
senses when a battery pack is fully charged and will not
overcharge it, ensuring long and consistent battery pack life.
You must connect a power supply to the charger charge the
batteries.
your belt and have it hang at your side so you can have both
hands free. The belt clip snaps around your belt and a Velcro
strap holds the terminal to the belt clip.
the terminal to let you hold the terminal easily and securely
for long periods of use.
carry the terminal on your belt when you are not using it. The
holster attaches to your belt and holds the terminal at your
side.
a forklift, so that you can securely store the terminal while the
vehicle is moving.
When you place the terminal in the dock (P/N TD2400A), it
allows the terminal to communicate with a host computer or
other device through the serial port. You must connect the
AC power supply to the dock to operate the terminal and
charge the batteries.
the terminal, it allows the terminal to communicate with a
host computer or other device through the serial port. You
can also connect the AC power supply to the optical link
adapter to charge the batteries.
Trakker Antares 242X Handheld Terminal User’s Manual 5
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
242X Accessories (continued)
Accessory Description
AC power supply The AC power supply (P/N 065236 or P/N 073941) allows
you to power the terminal and charge the battery pack with
the communications dock or the optical link adapter. P/N
065236 comes with a North American power cord. If you are
using the terminal outside North America, you need to order
P/N 073941 and purchase the appropriate power cord.
Handle The handle (P/N 068393) provides a convenient way to hold
the terminal and use trigger-activated scanning.
Serial Interface
Module
Input Device Module This module (P/N 064025) has a scanner port that lets you
Standard Range Scan
Module
Long Range Scan
Module
Advanced Long Range
Scan Module
High Visibility Scan
Module
High Density Scan
Module
PDF417 Laser Scan
Module
When the serial interface module (P/N 064313) is connected
to the terminal, it allows the terminal to communicate with a
PC or printer through the serial port.
attach a wand, laser scanner, or CCD scanner for bar code
data collection.
The standard range laser scan module (P/N 069223) is an
integrated scanner that lets you scan bar code labels from up
to 68.6 cm (30 in) away depending on the bar code height
and density.
This scan module (P/N 069224) is an integrated scanner that
lets you scan bar code labels from up to 5.2 m (17 ft) away
depending on the bar code height and density.
This scan module (P/N 072618) is an integrated scanner that
lets you scan bar code labels from up to 8.2 m (27 ft) away
depending on the bar code height and density.
This scan module (P/N 069225) is an integrated scanner that
lets you scan bar code labels in brighter environments, such as
in sunlight.
This scan module (P/N 069226) is an integrated scanner that
lets you scan bar code labels that are too dense for a normal
scan module.
This scan module (P/N 071385) is an integrated scanner that
lets you scan PDF417 bar code labels in addition to other bar
code labels.
What’s New?
With this user’s manual revision, the following changes were made to
support software on Trakker Antares 242X terminals with firmware
version 8.01:
• Software was added to the Trakker Antares terminals to support the
Wavelink Avalanche client management system. For more information,
see Chapter 2, “Configuring and Managing the Terminals,” in the 2400
Family System manual.
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• Information from the Trakker Antares 2400 Family System Manual
Addendum was incorporated: 802.1X security enhancements to provide
new functionality to the current TTLS security and support for Cisco’s
LEAP security. For more information, see “Configuring the 802.1x
Security Parameters” on page 59.
Using the Terminal for the First Time
Before you can use the 242X for the first time, you need to perform certain
steps, such as charging and installing the battery. You can find this
information throughout this user’s manual. However, if you want to start
using the terminal immediately, see the Trakker Antares 242X Handheld
Terminal Quick Start Guide (P/N 064183).
To use the 242X for the first time
1 Unpack the terminal and documentation.
2 Charge and install the main battery pack (sold separately) and the
backup battery. For more information about batteries, see “Learning
About the Terminal’s Batteries” on page 8.
3 Press q to turn on the terminal. For more information about the
keypad, see “Using the Keypad” on page 16.
4 (Optional) Set the time and date. For help using the TRAKKER
Antares 2400 Menu System, see “Configuring the Terminal with the
Menu System” on page 35.
5 (Optional) Configure the serial port parameters. For more information,
see “Using Serial Communications on the Terminal” on page 51.
6 (2425 only) Configure the RF parameters. For more information, see
“Using RF Communications on the 2425” on page 55.
7 (2425 with 802.1x security only) Configure the 802.1x security
parameters. For help, see “Configuring the 802.1x Security Parameters”
on page 59.
8 Enable the bar code symbologies that you want to be able to scan. For
more information, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
9 Exit the menu system and save your configuration changes to flash
memory. For help, see “Exiting the Menu System” on page 41.
When you are done with these steps, the default application or TE 2000
application that is loaded on your terminal will start. You are ready to use
the terminal.
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Unpacking the Terminal
When you remove the terminal from its box, save the box and shipping
material in case you need to ship or store the terminal. Check the contents
of the box against the invoice for completeness and contact your local
Intermec service representative if there is a problem.
Learning About the Terminal’s Batteries
The 242X uses two rechargeable batteries:
• Main battery pack. This lithium-ion battery pack is the main power
source for the 242X and charges the backup battery when required.
• Backup battery. The NiCad backup battery provides backup battery
power for a maximum of 1 month if a fully charged main battery pack is
installed or a maximum of 3 days if a main battery pack is not installed.
Learning About the Main Battery Pack
The lithium-ion battery pack that is used in this device may present a
fire or chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100ºC (212ºF) or incinerate it.
Attention Danger: Le paquet de piles d’ions de lithium qui est utilisé
dans cet appareil peut presenter un risque feu ou un risque chimique
de brûlure s’il est maltraité. Il ne faut pas le désassembler, le
réchauffer à une température plus élevée que 100o C (212o F) ou
l’incinérer.
The main power source for the terminal is a lithium-ion battery pack.
Follow these tips to get the best battery performance and life possible:
• Keep a charged main battery pack installed in the terminal to maximize
the backup battery’s life.
• When you remove a battery pack, insert another charged battery pack in
the terminal so you can continue to operate the terminal without
interruption.
• If you use the terminal for extended periods of time in a sub-freezing
environment, you may need to change the battery pack more often.
• If you have been using the terminal in a cold temperature environment
and need to replace or charge the battery pack, let the battery packs
warm up for a half-hour before you charge them.
• If you plan to store the terminal for a long period of time, insert a fully
charged main battery pack to maximize battery life.
• Store the battery chargers and spare battery packs in a warm (office)
environment to ensure the most efficient operation.
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Charging the Main Battery Pack
You need to fully charge the battery pack before you can use the terminal.
To charge the main battery pack
• Place the battery pack in an empty slot in the battery charger. The
battery pack is fully charged in about 2 hours. For help, see the
documentation that came with your battery charger.
• Use the communications dock or the optical link adapter to trickle
charge the battery pack. You must have a power supply connected to the
dock or optical link adapter to charge the battery pack. For help, see the
Trakker Antares TD2400 Communications Dock Quick Reference Guide
(P/N 065555) or the Trakker Antares Optical Link Adapter Quick
Reference Guide (P/N 065826).
Removing and Installing the Main Battery Pack
If the main battery pack charge goes low, you need to replace it or charge
the battery pack as soon as possible.
Removing the battery pack while the terminal is on may cause loss of
data.
Attention: Ne détachez pas le jeu de piles pendant que le lecteur est
actif car cela pourrait entraîner la perte de données.
To remove the battery pack
1 Press q to turn off the terminal.
2 Open the battery door by pushing down on the battery door latch and
sliding it toward the bottom end of the terminal. Lift up the top edge of
the battery door to remove it.
Note: If you have a handstrap installed, stretch the handstrap’s elastic
band to allow the T-bar to slide out of the T-bar opening on the bottom
end of the terminal. Move the handstrap out of the way to open the
battery door.
TOP
Battery door
latch
3 Remove the battery pack from the terminal.
Trakker Antares 242X Handheld Terminal User’s Manual 9
242XU079.eps
BOTTOM
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
a Disconnect the battery pack from the connectors inside the bottom
case by sliding the battery pack toward the bottom end of the
terminal.
b Tilt the terminal to one side and let the battery pack drop out of the
compartment into your hand.
242XU103.eps
To install the battery pack
1 Place the battery pack into the upper (larger) half of the battery
compartment with the connector end facing the connector pins in the
battery compartment.
Connector pin
(2 places)
Connector
end
242XU082.eps
2 Slide the battery pack toward the top end of the terminal so that the
battery pack slots hook into the battery compartment slots. Make sure
that the battery pack locks into the connectors inside the bottom case.
The battery pack must be all of the way forward to close the battery
door.
Slots
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242XU102.eps
3 Hook the bottom edge of the battery door into the bottom case above
the backup battery compartment. Push the door down to close it over
the battery compartment. Push the battery door latch down and slide it
toward the top end of the terminal to lock the door in place.
Battery door
latch
242XU088.eps
Learning About the Backup Battery
When you replace the backup battery, all data stored in RAM is lost.
Attention: Lors du remplacement de la batterie de secours, toutes les
données stockées dans la mémoire vive (RAM) sont perdues.
The backup battery is a NiCad battery that is designed to back up all
memory and the real-time clock while you remove a discharged main
battery pack and insert a charged battery pack. You can remove and
replace the backup battery if it will no longer hold a charge, or if the
battery is dead.
If you turn off the terminal and do not use it, the backup battery will
provide backup battery power for:
• a maximum of 1 month if a fully charged main battery pack is installed.
• a maximum of 3 days if a main battery pack is not installed.
The backup battery power depends on how much power is left in the main
battery pack and the backup battery when you turn off the terminal. If the
backup battery is still providing backup power when you turn the terminal
back on, the terminal resumes exactly where it was when you turned it off
or restarts your application.
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Note: If the Resume Execution command is allowed, the terminal will
resume the application when you turn on the terminal. Otherwise, the
terminal boots and the application restarts. For help, see “Resume
Execution” in Chapter 6 of the 2400 Family system manual.
Charging the Backup Battery
The main battery pack charges the backup battery when required with the
terminal turned on or off. The terminal continuously monitors the backup
battery voltage level and charges the backup battery for a fixed duration of
time whenever the voltage level gets low. If the main battery pack is low or
discharged, it will not be able to charge the backup battery.
Note: The backup battery charger operates between 0°C and 40°C (32°F
and 104°F). If you are using the terminal in an environment that is outside
this temperature range, the backup battery will not charge.
To fully charge a discharged backup battery
1 Install a fully charged main battery pack. For help, see “Removing and
Installing the Main Battery Pack” on page 9.
2 Leave the terminal turned off and let the main battery pack charge the
backup battery. The backup battery will be fully charged in
approximately 18 hours. After you finish charging the backup battery,
the main battery pack will still have most of its power remaining.
Note: The backup battery charges enough within 20 minutes to operate
the terminal. However, the backup battery will only provide limited
backup power if it is not fully charged.
Removing and Installing the Backup Battery
The backup battery should provide years of backup battery power and you
will seldom need to replace it. However, you can remove and replace the
backup battery if it will no longer hold a charge, or if the battery is dead.
Contact your local Intermec service representative to order a new backup
battery.
When you replace the backup battery, all data stored in RAM is lost.
Attention: Lors du remplacement de la batterie de secours, toutes les
données stockées dans la mémoire vive (RAM) sont perdues.
To remove the backup battery
1 Save your data or last transaction and exit your application.
2 Press q to turn off the terminal.
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3 Open the battery door by pushing down on the battery door latch and
sliding it toward the bottom end of the terminal. Lift up the top edge of
the battery door to remove it.
Note: If you have a handstrap installed, stretch the handstrap’s elastic
band to allow the T-bar to slide out of the T-bar opening on the bottom
end of the terminal. Move the handstrap out of the way to open the
battery door.
TOP
Battery door
latch
242XU079.eps
4 Remove the main battery pack. For help, see “Removing and Installing
the Main Battery Pack” on page 9.
5 Remove the backup battery.
a Gently pull the backup battery wire connectors to disconnect the
backup battery.
Battery wire
connectors
BOTTOM
Backup
battery
b Slide the backup battery up and out of the battery compartment.
Trakker Antares 242X Handheld Terminal User’s Manual 13
Battery
compartment
242XU086.eps
Backup battery
242XU083.eps
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To install a backup battery
1 Slide the backup battery into the lower half of the battery compartment.
The wired end of the backup battery should be visible in the
compartment.
Backup battery
Battery
compartment
242XU085.eps
2 Firmly push together the backup battery wire connector and the
terminal wire connector until they lock. The connectors are keyed so
they cannot be connected incorrectly.
Battery wire
connectors
3 Gently fold and push the backup battery wires into the open area of the
backup battery compartment near the wall.
Folded wires
Backup
battery
242XU086.eps
4 Install a fully charged main battery pack. For help, see “Removing and
Installing the Main Battery Pack” on page 9.
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5 Hook the bottom edge of the battery door into the bottom case above
the backup battery compartment. Push the door down to close it over
the battery compartment. Push the battery door latch down and slide it
toward the top end of the terminal to lock the door in place.
Battery door
latch
242XU088.eps
Disposing of the NiCad Backup Battery
The materials used in the construction of the Trakker Antares NiCad
backup battery are recyclable. Intermec strongly urges you to recycle
the backup batteries when they reach the end of their useful lives.
Additionally, the Environmental Protection Agency has classified worn
out or damaged NiCad batteries or battery packs to be hazardous waste.
Several states have passed legislation that prohibits discarding these
batteries into the municipal waste stream.
If you have any question on how to recycle or dispose of the NiCad
backup batteries, contact your local, county, or state hazardous waste
management office.
Recognizing a Low or Discharged Battery
The battery pack is the main power source for the terminal, and it charges
the backup battery when required. If the main battery pack or backup
battery charge goes low, you need to replace it with a charged battery or
charge the battery as soon as possible.
There are two ways to determine if the batteries are low:
• The Battery icon turns on or blinks and the terminal beeps once every
15 seconds. For help using the status icons, see “Learning About the
Status Icons” on page 22.
• Check the status of the battery pack using the Battery/PIC Status
diagnostic test. For help, see Chapter 4, “Running Diagnostics,” in the
2400 Family system manual.
Note: While the battery is charging, do not use this diagnostic test to
determine when the battery is fully charged.
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Managing Battery Power
To maximize the life of the terminal’s backup battery and main battery
pack, use these power management features.
Managing Battery Power
Situation Ways to Save Battery Power
You are not using the
terminal for 5 minutes
or longer.
You are operating the
terminal and the
Battery icon turns on.
You are operating the
terminal and the
Battery icon blinks.
You are going to store
the terminal for more
than a day.
Make sure the Battery icon is not on. Press q to turn off
the terminal.
Or, use the Automatic Shutoff feature. Automatic shutoff
turns off the terminal when there is no activity on the
terminal for the length of time you set. For help, see
“Automatic Shutoff” in Chapter 6 of the 2400 Family
system manual.
The main battery pack charge is low. Press q to turn off
the terminal. Remove the main battery pack and insert
another charged battery pack. For help, see “Removing
and Installing the Main Battery Pack” on page 9.
The backup battery charge is low. Press q to turn off the
terminal. Keep a charged main battery pack installed in the
terminal. The battery pack will fully charge the backup
battery in approximately 18 hours.
Save your data and end your terminal session to minimize
the risk of data loss. Press q to turn off the terminal.
Insert a fully charged main battery pack before you store
the terminal.
Note: If you use the terminal in a cold temperature environment, battery
life will be reduced. For more information, see “Guidelines for Managing
Batteries” on page 82.
Using the Keypad
The 242X has a 56-key alphanumeric with the following options and
overlays:
• English alphanumeric keypad
• Western European alphanumeric keypad
• TE 2000 IBM 3270 terminal emulation keypad
• TE 2000 IBM 5250 terminal emulation keypad
• TE 2000 VT100/220/320 and ANSI terminal emulation keypad
Although the keypad is smaller than a desktop terminal keyboard, you use
special keys on the 242X keypad to access all the keys and functions you
need. The Western European alphanumeric keypad has keys to support
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er
er
/O
3
J
sc
er
Ctrl
6
8
9
0
sDel
p
e
n
e
English, French, German, Italian, Portuguese, and Spanish. You use
special keys and key sequences to access the characters in each language.
The 2425 supports a TE 2000 application for IBM 3270, IBM 5250, or
IBM VT100/220/320/340 and ANSI. When you order a TE 2000
application, you also receive the appropriate TE 2000 keypad overlay.
Each TE 2000 keypad is similar to the standard English alphanumeric
keypad, but it contains additional keys that are available on an IBM 3270,
IBM 5250, or VT/ANSI keyboard. For additional help using terminal
emulation, see the appropriate TE 2000 guide.
Finding the Special Keys
Before you use the terminal’s keypad, make sure you are familiar with the
different types of keys on the keypad. You need to use these special keys on
all keypad options. The special keys that you use to type characters or
perform functions are explained in the next sections.
Suspend/Resume
key
Ent
Ent
F
F1
F
F
Backlight key
Arrow keys
Accent marks
over F1 to F5
Backs
ace/Spac
key
Function Left
key
In
Spac
Ent
Enter key
Function Right
key
Caps
Shift key
Europea
fuck you
Control key
E
242XU177.eps
Special Keys on the English Alphanumeric Keypad
Typing the Characters Printed on the Keypad
Characters, symbols, and functions are printed in four places on or above
the keys. The keys are also color-coded to make it easier to remember key
combinations.
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Typing the Characters
Position on
the Keypad
Middle of the key. White Press the key.
Left side above the key. Orange
Centered above the key. Green
Right side above the key. Blue
Color on
Overlay
To Type
the Character
Press the orange ) key and then the key.
Press the green
Press the blue ( key and then the key.
? key and then the key.
You can also use the arrow keys to move the cursor around an application
screen.
%
5
242XU123.eps
Typing Characters Using the Alphanumeric Keypad
Fld +
Fld-
*
8
242XU124.eps
Typing Characters Using the IBM 5250 Terminal Emulation Keypad
Using the Suspend/Resume Key
The terminal’s Suspend/Resume key is the q key on the top left side of
the keypad. When you press q to turn off the terminal, the terminal does
not actually shut off but goes into a Suspend mode. In Suspend mode, the
terminal continues to power all memory and turns off the power to most
of the hardware. This mode is referred to as “off” in the rest of this
manual.
When you press q to turn on the terminal, the terminal either resumes
exactly where it was when you turned it off, or the terminal boots and
restarts your application. If you are using 802.1x security, the terminal
may reauthenticate before it starts your application. Resume is controlled
through the Resume Execution command. For help, see “Resume
Execution” in Chapter 6 of the 2400 Family system manual.
Note: The terminal displays the boot menu the first time you turn it on.
At the boot menu, press B to initialize the firmware and boot the
terminal.
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Even if you change the battery pack while the terminal is turned off, the
terminal resumes or boots the next time the terminal is turned on.
Using the Modifier Keys
The keypad does not have a physical key for every character and function
available. You use the Function Left ()), Function Right ((), Control
(=), and Shift (?) keys to access characters or perform functions that do
not have a physical key on the keypad. You also use the Shift key to type
uppercase alphabetic characters.
When you press ), (, =,or ?, the key is held in a buffer until you
press another key. The icon for the modifier key you pressed appears on
the terminal’s screen to remind you that the key is being held in the buffer.
When you press another key, the key combination is entered into the
terminal. The icon turns off unless the second key that you pressed is
another modifier key that is different from the first one that you pressed.
To flush the ), (, =,or ? key from the buffer without performing any
action, just press the key again. The icon turns off.
To use the Function Left, Function Right, Control, and Shift keys
1 Press ), (, =,or ?. The Function Left, Function Right, Control, or
Shift icon appears on the terminal’s screen.
For example, press ?. The Shift icon appears on the terminal screen.
242XU118.eps
2 Press the second key. For example, press A to type the uppercase letter
A. The Shift icon turns off, and an uppercase letter A appears on the
screen.
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
• press ? before every letter you type.
• enable the Caps Lock feature. For help, continue with the next
procedure.
• use the Keypad Caps Lock configuration command. For help, see
“Keypad Caps Lock” in Chapter 6 of the 2400 Family system manual.
To enable Caps Lock
1 Press ). The Function Left icon appears on the terminal’s screen.
2 Press Z. The Caps Lock icon appears on the terminal’s screen.
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3 Type an alphabetic character. The letter appears as an uppercase
character on the terminal’s screen. For example, press F to type an
uppercase letter F. Caps Lock remains enabled until you disable it.
To type a lowercase letter with Caps Lock enabled
• Press ? and an alphabetic character. For example, press ? F to type a
lowercase letter f.
To disable Caps Lock
1 Press ). The Function Left icon appears on the terminal’s screen.
2 Press Z. The Caps Lock icon and the Function Left icon turn off.
3 Type an alphabetic character. The letter appears as a lowercase letter on
the terminal’s screen.
Using the Western European Keypad
You can order the 242X with a Western European alphanumeric keypad
that supports English, French, German, Italian, Portuguese, and Spanish.
Like the English alphanumeric keypad, you use the Western European
keypad to enter all the characters printed on or above the keys. For help,
see “Typing the Characters Printed on the Keypad” on page 17. You can
also use the international keypad to type characters with diacritical marks.
Note: Although the English alphanumeric keypad does not show all the
characters that are available on the Western European keypad, you can
type the same characters on either keypad.
To type characters with a diacritical mark
1 Press (. The Function Right icon appears on the terminal’s screen.
2 Press the function key that the diacritical mark appears above. For
example, press # to type the umlaut (¨).
To Type Press
!
@
#
$
%
ˆ (circumflex)
` (grave)
¨ (umlaut)
´ (acute)
~ (tilde)
A special Function Right icon appears with a third line to indicate that a
diacritical mark is stored in the keypad buffer.
To flush the diacritical mark from the keypad buffer without entering
any key, press ( twice. The icons turn off.
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3 There are three types of characters you can enter:
• To accent a lowercase character, press the character. For example,
press A to type the ä character.
• To accent an uppercase character, press the ? key. Next, press the
character you want to accent. For example, press ? and release the
key, and then press A to type the Ä character.
• To type the diacritical mark by itself, press the ) « key.
The accented character or diacritical mark appears on the screen and the
special Function Right icon disappears.
If you try to accent a character and the resulting character is not supported
on the terminal, the plain (unaccented) character appears on the terminal
screen. For a complete list of the English and Western European characters
available in the terminal font, see Appendix C, “International Character
Support,” in the 2400 Family system manual.
Using the TE 2000 Keypads
Using the Screen
The 242X supports TE 2000 VT100/220/320/340 and ANSI, TE 2000
5250, and TE 2000 3270. When you order a TE 2000 application, you
also receive the appropriate TE 2000 keypad overlay. TE 2000 keypad
overlays let you enter the same keys that you can enter from a VT/ANSI
keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard.
Like the 56-key alphanumeric keypad overlays, the TE 2000 keypad
overlay lets you enter all the characters printed on or above the keys. For
help, see “Typing the Characters Printed on the Keypad” on page 17. The
TE 2000 keypad overlays also come with the same special keys that are on
the 56-key keypad overlays. For help, see “Finding the Special Keys” on
page 17.
For more help, see the appropriate TE 2000 guide.
You can use the terminal’s screen to view data, run applications, monitor
the terminal’s status, and perform many other functions. The screen is a
backlit LCD that is 16 lines by 20 characters and is CGA-compatible.
The 242X screen has versatile display features that allow you to resize the
screen based on operator preference and work environment. For help, see
“Display Spacing” in Chapter 6 of the 2400 Family system manual.
Note: If you are using the terminal in a cold environment, the LCD may
respond and display information more slowly than in a warm
environment.
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To change the display contrast using the keypad
• Press ) +. Each time you press ) +, the contrast becomes one level
darker.
There are eight contrast levels. If the contrast is at the darkest level and
you press ) +, the contrast changes to the lightest contrast level.
Note: When you use the keypad to change the contrast, the changes are
not saved permanently in flash memory. You can save the changes in flash
memory later. For help, see “Exiting Screens and Saving Changes” on page
41.
Learning About the Status Icons
You can use the status icons at the top of the screen to monitor the status
of battery power, RF and network communications, special keys, and
saving data to flash memory. The icons only flash or turn on to indicate
the current status.
Status Icon Descriptions
Name Description
Ctrl This icon turns on when you press =. The key is stored in the keypad
buffer until you press another key. When you press a second key, the
242XU114.eps
Shift This icon turns on when you press ?. The key is stored in the keypad
242XU118.eps
Caps Lock This icon turns on when you press ) Z to enable the Caps Lock
242XU117.eps
f
Function
Left
242XU112.eps
f
242XU113.eps
f
Function
Right
Function
Right
(Special)
242XU115.eps
Radio This icon appears when the Network Activate command is disabled on
242XU116.eps
key combination is entered into the terminal and the icon turns off.
buffer until you press another key. When you press a second key, the
key combination is entered into the terminal and the icon turns off.
feature and type all alphabetic characters as uppercase letters. When
you press ) Z to disable Caps Lock, the icon turns off.
This icon turns on when you press ). The key is stored in the keypad
buffer until you press another key. When you press a second key, the
key combination is entered into the terminal and the icon turns off.
This icon turns on when you press (. The key is stored in the keypad
buffer until you press another key. When you press a second key, the
key combination is entered into the terminal and the icon turns off.
When you are typing characters with a diacritical mark, this icon turns
on to indicate that a diacritical mark is stored in the keypad buffer. For
help, see “Using the Western European Keypad” on page 20.
a 2425, or there is a problem with the radio card and it is turned off.
The Radio icon turns off when the network is enabled and the radio is
on and transmitting. For help, see Chapter 3, “Operating the Terminal
in a Network.”
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Status Icon Descriptions (continued)
Name Description
•
242XU108.eps
*
242XU109.eps
TCP/IP Not
UDP
In a UDP Plus or WTP network, the Connect icon is not
242XU110.eps
Blinks The backup battery charge is low.
Blinks and the 242X
The Battery icon turns off when you replace or charge the main battery
Data This icon contains a period and turns on when data is buffered in the
RF interface. The data is either waiting to be transmitted to the DCS
30X or host, or received data has not been accepted by the 2425’s
Connect
Battery
application. When no data is being buffered in the RF interface, the
Data icon is off.
This icon contains an asterisk and tells you if the 2425 is connected to
the DCS 30X or an access point using RF communications.
Network
Protocol
Plus or
WTP
instantaneously updated, but it does tell you the communications
status the last time data was sent or received from the 2425. For help,
see Chapter 3, “Operating the Terminal in a Network.”
This icon turns on when one or both of the batteries have a low power
charge. The Battery icon appears with the terminal turned on or off.
Status Icon Situation
Remains on and the 242X
beeps every 15 seconds
beeps every 15 seconds
pack, or charge the backup battery. For help, see “Learning About the
Terminal’s Batteries” on page 8.
Status
Icon Off
connected.
Not
connected.
Status Icon Blinks
Nothing. Connected to an
Connected to an access
point, but not to an
Intermec Gateway or
DCS 30X.
The main battery pack has about 5 to 45
minutes of power left.
Both batteries are low.
Status Icon On
access point.
Connected to an
Intermec Gateway
or DCS 30X.
Learning About the Audio Signals
The terminal and scan module have a beeper and internal speakers that
provide you with audio feedback as you use the terminal. For example, you
hear a beep tone each time you enter or scan a valid command. You can
change the beep volume to meet the needs of your working environment.
When you change the beep volume, you also change the keyclick volume if
the Keypad Clicker command is enabled. The keyclick is the sound that
you hear when you press a key on the terminal. For example, you can use a
quiet beep in a library or a loud beep in a manufacturing plant.
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There are three ways to change the beep volume:
• Press ( +. Each time you press ( +, the beep volume becomes
one level louder. There are five beep volume levels including off. If the
volume is at the loudest level and you press (
turned off. If you press (
+ again, the volume changes to the quietest
+, the beep volume is
level.
Note: When you use the keypad to change the beep volume, the
changes are not saved permanently in flash memory. You can save the
changes in flash memory later. For help, see “Exiting Screens and Saving
Changes” on page 41.
• Use the TRAKKER Antares 2400 Menu System. From the Main Menu,
choose Configuration Menu, Terminal Menu, and then Beeper.
• Use the Beep Volume command. For help, see “Beep Volume” in
Chapter 6 of the 2400 Family system manual.
The next table explains the purpose of the audio signals you may hear.
Audio Signals
Audio Signal Situation
High beep You entered valid data, the terminal decoded a label, or the
terminal decoded the last row of a two-dimensional bar
code.
Low beep You entered a valid command or the data you entered was
stored.
Low beep
(every 15 seconds)
Three low beeps You entered or scanned an invalid command or data.
Four low beeps You booted the terminal and the power-on self test (POST)
Low beep, high
beep, low beep, high
beep
Low beep, high beep Your 802.1x terminal has been authenticated.
High beep, low beep Your 802.1x terminal is not authenticated. For help, see
Click You pressed a key and the Keypad Clicker command was
The main battery pack is low. You need to replace or
recharge the battery pack. For help, see “Learning About the
Terminal’s Batteries” on page 8.
was successful.
You booted the terminal and the POST failed. For help, see
“Problems While Operating the Terminal” on page 67.
“Problems While Configuring 802.1x Security” on page 73.
enabled. To disable the keyclick, see “Keypad Clicker” in
Chapter 6 of the 2400 Family system manual.
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Using the Terminal’s Serial Ports
Serial ports, also called COM (communication) ports, are locations from
which data can be passed in to and out of the terminal. The 242X supports
RS-232 serial communications to communicate with other serial devices,
such as modems, PCs, and printers, through a COM port.
COM 4
serial port
COM 4
serial port
COM ports: This illustration shows the locations of the COM ports on the 2420 and
2425.
2420
COM 3
serial port
S
E
2420
ANTAR
ER
K
TRAK
I/O
5
S
2
E
R
4
A
T
2
N
A
R
E
K
K
2425
A
TR
F5
F4
I/O
5
F
4
F
9
F3
6
F2
8
1
F
3
5
7
2
4
0
1
r
e
nt
E
E
D
R
n
F
C
IJ
L
n
F
A
G
T
NO
H
B
F
Y
M
c
Es
L
RS
WX
Q
K
b
Ta
P
V
U
Z
9
F3
6
F2
8
1
F
3
5
7
2
4
0
1
r
e
t
n
E
E
J
D
R
Fn
O
C
I
L
Fn
A
T
N
H
B
F
Y
S
M
G
K
c
s
E
X
L
R
W
Q
b
Ta
P
V
U
Z
242XU183.eps
COM1
serial port
COM Port Descriptions
Port COM Port Designation for Applications
COM1 Use for serial port communications on the terminal. You can use the
Trakker Antares TD2400 communications dock or the Trakker
Antares optical link adapter to connect the terminal to another serial
device
COM3 Use for modem communications on the 2420. If you have a 2420 with
the modem option (COM3), you can use an RJ11 cable to plug the
modem directly into a phone connection
COM4 Use for serial port communications with a PC or printer. If you have
the serial interface module option (COM4), you can connect the
terminal to a PC or printer.
RF (NET) Use for RF communications on the 2425. The Trakker Antares PSK
functions use NET to designate the RF network port.
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
Using the Scan Module
Do not look directly into the window area or at a reflection of the
laser beam while the laser is scanning. Long-term exposure to the laser
beam can damage your vision.
Attention Danger: Ne regardez pas directement la réflexion d’un rayon
laser ou dans la fenêtre du laser lorsque celui-ci est en opération. Si
vous regardez trop longtemps un rayon laser, cela peut endommager
votre vue.
You can use the scan module accessories with the 242X to scan and enter
bar code data. The terminal decodes the bar code label and enters the data
or command you scanned. For a list of available scan modules, see “Scan
Module Options” in Appendix A.
You can also scan and enter bar code data using an input device connected
to the input device module accessory. For more information, see the
instructions that ship with the module. For a list of available input devices,
see “Input Devices for the Input Device Module” in Appendix A.
Note: You must have a scan module, serial module, or input device
module attached to use the terminal.
When you unpack the 242X, these bar code symbologies are enabled:
• Code 39
• Code 128
• PDF417 (242X terminals with the PDF417 scan module option only)
• UPC/EAN
To scan other bar code symbologies, you must enable them on the 242X.
For help, see Chapter 6, “Configuration Command Reference,” in the
2400 Family system manual.
This section describes how to use the standard range scan module and the
PDF417 scan module. For help using the other scan modules, see the
instructions that ship with the module.
To scan a bar code label with the standard range scan module
1 Press q to turn on the terminal.
2 Hold the terminal at a slight angle a few inches from the bar code label.
The laser scan window in the scan module must be pointing toward the
label.
Note: The Scan button on the terminal keypad does not activate the
scanner device connected to the module for cabled scanners.
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3 Press the Scan button on the keypad. Direct the beam so that it falls
across all bars in the bar code label. When the terminal successfully
reads the label, you hear a high beep.
*B02
418*
Scanner LEDs
(2 places)
2425
ANTARES
TRAKKER
I/O
1
F
Scan button
4 When the scanner laser beam is on, both scanner light emitting diodes
(LEDs) at the top of the keypad are lit in a yellow color.
After you successfully scan the bar code label, the LEDs are lit in a green
color. The LEDs turn off after 2 seconds unless you start scanning
another label.
5 Release the Scan button.
Note: You can configure scanning options to scan multiple bar code
labels without pressing the Scan button each time. For help, see
“Scanning Options” on page 28.
F5
F4
F3
F2
8
7
4
9
6
3
5
2
0
1
r
te
En
D
R
Fn
C
L
Fn
H
B
A
G
L
F
K
P
U
242XU034.eps
E
J
O
I
T
N
S
M
c
Es
XY
R
W
Q
b
Ta
V
Z
*NANCY*
Quiet zone before and
after bar code
Quiet zone: To successfully read a bar code label, the laser beam in the scan module
must see all the bars in a label and a clean, non-printed space, or “quiet zone,” at each
end of the label.
Use the following guidelines to achieve a successful scan:
• Hold the terminal so that the scanner is pointing toward the bar code
label. Tilt the terminal up or down slightly (20 degrees).
Trakker Antares 242X Handheld Terminal User’s Manual 27
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
• Optimum scan angles vary with the type and print quality of the bar
code label, the distance of the scanner from the label, and the lighting in
the area.
• Do not scan the bar code label “straight on.” In a 2-degree conical “dead
zone” directly above the label, the laser beam may reflect back into the
scanner window and prevent the terminal from reading the label. At
certain angles and straight on, you may not see the laser beam.
To scan a bar code label with the PDF417 scan module
1 Press q to turn on the terminal.
2 Point the terminal or the scanner slightly above or below the bar code
label, and press the scan button or the trigger.
Scanner LEDs
(2 places)
S
E
R
A
T
2425
N
A
R
E
K
K
A
R
T
F5
F4
O
/
9
I
F3
6
F2
8
F1
3
5
7
2
4
0
1
E
Enter
J
D
Fn R
C
I
T
Fn L
NO
H
B
M
A
G
sc
E
XY
L
RS
F
W
Q
K
ab
T
P
V
U
Z
Scan button
242XU200.eps
3 Pass the beam over the bar code label in a steady sweeping motion.
The terminal emits an audible crackle sound indicating that the
terminal is within the correct range and at the appropriate angle and is
successfully scanning the bar code.
When you get a successful read with the 242X, the Scanner LEDs at the
top of the keypad are lit green for 2 seconds, the terminal beeps, and the
laser beam turns off.
Scanning Options
You can modify the following scanner command options to meet your
needs:
• Decode Security
• Scan Ahead
• Scanner Mode
• Scanner Redundancy
• Scanner Selection
• Scanner Timeout
• Scanner Trigger
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For more information about these commands, see Chapter 6,
“Configuration Command Reference,” in the 2400 Family system manual.
Connecting to a Serial Device or Network
You can communicate with other RS-232 devices, such as modems, PCs,
and printers, through a COM port by:
• using a Trakker Antares TD2400 Communications Dock (COM1). For
help, see the Trakker Antares TD2400 Communications Dock Quick
Reference Guide (P/N 065555).
• using a Trakker Antares Optical Link Adapter (COM1). For help, see
the Trakker Antares Optical Link Adapter Quick Reference Guide (P/N
065826).
• using a Trakker Antares 242X Serial Interface Module (COM4). For
help, see the Trakker Antares Serial Interface Module Instruction Sheet
(P/N 067690).
• using the modem (COM3) option on a 2420. For help, see the next
procedure.
To connect to a serial device using the modem
1 Plug one end of an RJ11 cable into the connector on the 2420.
2 Plug the other end of the cable into a phone jack.
0
2
4
2
ANTARES
ER
K
TRAK
F5
F4
I/O
9
F3
6
F2
8
1
F
3
5
7
2
4
0
1
r
te
n
E
E
J
D
R
Fn
O
C
I
L
T
Fn
N
H
B
Y
S
M
A
G
sc
E
X
L
R
F
W
Q
K
b
a
T
P
V
U
Z
To phone line
242XU198.eps
You can transfer data between the terminal and the device connected to
the other end of the phone line.
Defining the Terminal’s Memory and Drives
The terminals come with the following memory and drives. On each drive,
filenames are customer defined using eight characters with a threecharacter extension. You cannot define any subdirectories.
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Chapter 1— Learning About the Terminal nugget 39 AGaramond
2420
Drive C
Drive D or font set
Drive E
Drive G
2425
750K flash
drive
Optional 2MB
(of the total 4MB)
flash memory
256K
configurable
RAM drive
Optional 2MB or
4MB extended
storage drive
Drive C
Drive C
Drive D or font set
Drive E
750K flash
drive
Optional 2MB
(of the total 4MB)
flash memory
256K
configurable
RAM drive
242XU180.eps
Drive C
Drive C is a 2MB flash drive. You can use up to 750K of this flash drive to
store up to 128 files on drive C. Applications must be stored on drive C.
You use standard ANSI C library interface definitions to access the
information on this drive.
Drive D or Font Set
Drive D or font set is an optional 2MB of flash memory. If you order the
4MB flash memory option, you can configure 2MB as drive D. Use this
flash drive to store large lookup tables and data files. You can store up to
128 files on drive D. You can also use the 4MB flash memory option to
store double-byte fonts. To configure this flash memory, see “Configuring
Drives and Memory on the Terminal” on page 43.
Note: If you have a terminal with the 802.1x TTLS security option, drive
D is not available to store files or double-byte fonts. For more information
about configuring 802.1x TTLS security, see “Configuring 802.1x TTLS
Security” on page 60.
Drive E
Drive E is a configurable RAM drive (up to 256K). The contents of this
drive are erased when you boot or reset the terminal or change the backup
battery. You use standard ANSI C functions to access the files on this
drive. You can store up to 128 files on drive E. By default, the RAM drive
is not configured and the memory is available for programmable (Malloc)
memory allocations. To configure the RAM drive, see “Configuring Drives
and Memory on the Terminal” on page 43.
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Drive G
Drive G is an optional 2MB or 4MB extended storage drive that is
available for the 2420. You can store up to 128 files on drive G. Use this
drive to store large lookup tables and data files. This option is not available
if you are also using the modem option.
Malloc or Free Memory
On the terminals, applications are customer defined. You have 512K total
RAM that you can use for the application execution space. You can also
configure this RAM to be the RAM drive (up to 256K). The remaining
RAM is the Malloc/free memory pool.
Application
execution space
+
RAM drive
(drive E)
+
memory pool
Malloc/free
= 512K RAM
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32 Trakker Antares 242X Handheld Terminal User’s Manual
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Configuring the Terminal
2
This chapter describes the different methods that you can use to configure
the 242X and its memory and drives. It also explains how to configure the
terminal using the TRAKKER Antares 2400 Menu System.
This chapter covers these topics:
• How to configure the terminal
• Configuring the terminal with the menu system
• Configuring drives and memory on the terminal
Trakker Antares 242X Handheld Terminal User’s Manual 33
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Chapter 2— Configuring the Terminal nugget 39 AGaramond
How to Configure the Terminal
You can customize many of the operating characteristics of the 242X
terminals, such as the volume of their audio signals and the bar code
symbologies they decode. These characteristics are controlled by
configuration parameters. The values you set for these configuration
parameters determine how the terminal operates. To learn about each
parameter, see Chapter 6, “Configuration Command Reference,” in the
Trakker Antares 2400 Family System Manual (P/N 071389).
You can configure the terminals by using any of the following methods.
Use the TRAKKER Antares 2400 Menu System
You can use the menus and screens of the TRAKKER Antares 2400 Menu
System to view the current configuration and change the configuration
parameters. For help, see “Configuring the Terminal With the Menu
System” on page 35.
Scan Bar Codes
You can change the terminal’s configuration parameters by scanning Code
39 or Code 93 bar code labels that contain configuration commands. This
method is a fast, easy way to change the terminal’s configuration. You can
scan the bar code labels in this manual and the 2400 Family system
manual, or you can create your own bar code labels. For help, see
Chapter 2, “Configuring and Managing the Terminals,” in the 2400
Family system manual.
Send Commands Through The Serial Port
You can change the terminal’s configuration parameters by sending
commands from a host computer or PC that is connected to the terminal’s
serial port. For help, see Chapter 2, “Configuring and Managing the
Terminals,” in the 2400 Family system manual.
Send Commands Through the RF Port (2425 Only)
You can change the terminal’s configuration parameters by sending
commands through the UDP Plus, TCP/IP, or WTP network. This
method lets you configure one or more terminals at a time. For help, see
Chapter 2, “Configuring and Managing the Terminals,” in the 2400
Family system manual.
Use the Clone Application
You can set the terminal’s configuration parameters by using the clone
application to copy parameters from one 242X to another 242X. This
method is a fast, easy way to configure your new 242X with the same
parameters as your existing 242X. For help, see Chapter 2, “Configuring
and Managing the Terminals,” in the 2400 Family system manual.
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Use the Wavelink Avalanche Manager
You can send configuration information to multiple terminals in your RF
network using the Wavelink Avalanche client management system and the
Intermec Configuration Utility. For help, see Chapter 2, “Configuring and
Managing the Terminals,” in the 2400 Family system manual.
About the Configurations
The terminal uses three configurations: current, active, and default.
Having separate current and active configurations lets you control the
active configuration while letting each operator make some changes to the
current configuration, such as scanning a bar code to change the beep
volume.
Configuration Descriptions
Configuration Description
Current This configuration, also called the runtime configuration, uses
Active When you update the flash memory, the terminal copies the
Default This configuration is the factory default configuration. To restore
the configuration that is saved in RAM. When you change a
parameter by using the menu system, by scanning a bar code, by
sending it from a host application, or by sending it from the
Intermec Gateway or DCS 30X, the terminal updates the current
configuration. The changes to the current configuration are lost
when you boot or reset the terminal.
current configuration to the active configuration. The active
configuration is the configuration that the terminal uses when
you boot or reset the terminal.
the default configuration, see “Restoring the Terminal’s Default
Configuration” in Chapter 2 of the 2400 Family system manual.
Configuring the Terminal With the Menu System
The TRAKKER Antares 2400 Menu System lets you configure the
terminal, manage files, view system information, and run diagnostics. You
can access the TRAKKER Antares 2400 Menu System while running any
application.
When you are using the menu system, you may not see a parameter until
you set a value for another key field. For example, EOM is a key field for
the Configurable protocol. That is, several fields are invalid (do not
appear) until you enable EOM. You also may not see a parameter if your
terminal does not support a particular feature.
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Chapter 2— Configuring the Terminal nugget 39 AGaramond
To access the TRAKKER Antares 2400 Menu System
• Press ) y 2 4 8, or scan this bar code:
TRAKKER Antares 2400 Menu System
*..-.*
*..-.*
The Main Menu appears, displaying four menu options.
MAIN MENU
Configuration Menu
Diagnostics Menu
System Menu
About TRAKKER 2400
_` Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
242XU001.eps
Main Menu Options
Menu Description
Configuration Choose this menu to configure bar code symbologies, network
and communications parameters, serial port parameters, and the
terminal’s operating characteristics. In the Symbologies Menu,
active symbologies are noted with an asterisk (*).
Diagnostics Choose this menu to run hardware, software, or system
diagnostics to help analyze and fix problems. You can also view
battery and system information. For help, see Chapter 4,
“Running Diagnostics,” in the 2400 Family system manual.
System Choose this menu to manage files, load the default configuration,
set the time and date, store the terminal’s configuration in flash
memory, and upgrade the firmware.
About
TRAKKER
2400
Choose this option to see the part number, firmware version,
radio, and RF protocol (UDP Plus, WTP, or TCP/IP), and
security (WEP, 802.1x TTLS, or 802.1x LEAP) that is loaded on
the terminal. You may need this information if you are working
through a problem with an Intermec representative.
If you are using a DHCP server, this menu option also displays
the DHCP-assigned IP address.
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MAIN MENU
Configuration Menu
Diagnostics Menu
System Menu
About TRAKKER 2400
SYSTEM MENU
File Manager
Load Default Values
Set Time and Date
Store Configuration
Upgrade Firmware
Clone Unit
DIAGNOSTICS MENU
Software Diagnosticss
Hardware Diagnostics
System Diagnostics
SOFTWARE DIAGNOSTICS
Error Logger
Application Events
Task Status
Clear Task Profiles
Font Test
Keypad Table
HARDWARE DIAGNOSTICS
Hardware Config
Battery/PIC Status
Display Test
Keypad Test
Main Board Menu
Radio Test
Scanner Test
SYSTEM DIAGNOSTICS
Subsystem Versions
Access Point
App Efficiency
Serial Port Test
Malloc Info Menu
Code Verify
242XU178.eps
The TRAKKER Antares 2400 Menu System at a Glance
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Device Management
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Device Management
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Device Management
2420
2425
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Device Management
CONFIGURATION MENU
Symbologies Menu
Symbology IDs Menu
Communications Menu
Terminal Menu
Device Management
SYMBOLOGIES MENU
*Code 39
Codabar
Code 93
*Code 128
2of5 / I 2of5
MSI
Plessey
*UPC / EAN
SYMBOLOGY IDs MENU
All Symbology IDs
Code 39
Code 128
Codabar
Code 93
Code 11
I 2of5
MSI Plessey
UPC A UPC E
EAN 8 EAN 13
S 2of5 2 Bar St/Sp
S 2of5 3 Bar St/Sp
COMMUNICATIONS MENU
Serial Port [COM1]
Serial Port [COM3]
Serial Port [COM4]
COMMUNICATIONS MENU
Primary Network
Advanced Network
Radio
Serial Port [COM1]
Serial Port [COM4]
TERMINAL MENU
Append Time
Beeper
Display
Keypad
Power Management
Preamble/Postamble
RAM Drive
Reader Command Menu
Scanner
DEVICE MANAGEMENT
Use Device Mgmt
Manager IP
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Accessing Online Help
The TRAKKER Antares 2400 Menu System provides online help for the
menus and commands.
To access a help screen
• Press ! to access a help screen.
To exit a help screen
• Press d to exit the help screen.
Selecting Menus and Commands
A menu consists of a list of secondary menu items or commands. From the
Main Menu, you can press [ or { to select a menu, and then press ;,
y, or z.
Note: In the TRAKKER Antares 2400 Menu System, the ;, y, and z
keys all work the same way.
Filling In Fields
MAIN MENU
Configuration Menu
Diagnostics Menu
System Menu
About TRAKKER 2400
_` Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
242XU001.eps
SYSTEM MENU
File Manager
Load Default Values
Set Time and Date
Store Configuration
Upgrade Firmware
Clone Unit
_` Select item
[Enter] Next screen
[F1] Help
[Esc] Exit
242XU051.eps
Selecting Menus and Commands: For example, from the Main Menu, press { { ;
to display the System Menu.
Screens contain fields into which you can enter data. In the TRAKKER
Antares 2400 Menu System, this data configures the terminal. You can
press [ or { to choose a field on a screen and then enter data.
There are two types of fields: toggle fields and entry fields.
• In a toggle field, press ], }, or { to view the options for that field.
• In an entry field, type a value into the field. To edit the data in an entry
field, press «, or ) «. You can also use the Delete () .) and
Insert () 0) keys to edit an entry field.
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PRIMARY NETWORK
Activate:
Disabled
Host IP Addr:
0.0.0.0
Terminal IP Address:
0.0.0.0
OK CANCEL
Marking Check Boxes
242XU012.eps
Toggle and Entry Fields: For example, the Primary Network screen has toggle and
entry fields. The Activate field is a toggle field. Press « to toggle between Disabled and
802.11 DS or OpenAir. The Host IP Address and Terminal IP Address fields are entry fields.
You type a value into the field for each IP address.
To move to the next field
• Press { or <.
To move to the previous field
• Press [.
Screens may contain check boxes. Check boxes are used when you can
select more than one option at a time. To mark or clear check boxes, press
«.
READER COMMAND MENU
[Space] to enable or
disable a command
[X] Abort Program
[X] Backlight
[X] Backspace
[X] Change Config
[X] Clear
[X] Default Config
[X] Delete File
[X] Enter Accum
[X] Exit Accum
[X] List Files
_
more
Marking Check Boxes: For example, press [ or { to choose the Backspace check box
and press « to clear the check box. The Backspace command is now disabled.
[X] Multi-Read
[X] Receive File
[X] Rename File
[X] Reset
[X] Run Program
[X] Scanner On
[X] Scanner Off
[X] Menu System
[X] Transmit File
OK
CANCEL
242XU053.eps
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Entering ASCII Control Characters
You can include ASCII control characters in a postamble or preamble by
using the TRAKKER Antares 2400 Menu System. For a definition of the
postamble or preamble, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
You can configure the postamble or preamble to be characters from the
full or extended ASCII character sets. For example, the Field Exit code (Ü)
for 5250 terminal emulation is an extended ASCII character that is often
configured as the postamble.
Note: For help using the 5250 Field Exit code, see the appropriate
TE 2000 guide.
To enter ASCII characters for a preamble or postamble
1 Decide which ASCII control character you want to set for the preamble
or postamble. Look up the control character in the “Full ASCII Table”
in Appendix B of the 2400 Family system manual and find the twodigit hexadecimal number. For example, ETX in the Full ASCII Table
has the hexadecimal value 03.
To enter an extended ASCII character, look up the two-digit
hexadecimal number for the character in the “Trakker Antares Terminal
Font Set” in Appendix C of the 2400 Family system manual. For
example, Ü (the 5250 Field Exit code) has the hexadecimal value 9A.
2 Use the TRAKKER Antares 2400 Menu System to configure a
preamble or postamble. Choose Main Menu > Configuration Menu >
Terminal Menu > Preamble/Postamble.
3 Move the cursor to the field for the preamble or postamble.
PREAMBLE / POSTAMBLE
Preamble:
abc
Postamble:
\x0D\x0A
OK CANCEL
242XU057.eps
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4 Type the control character, extended ASCII character, or escape
character sequence in the preamble or postamble field.
• To type a control character or extended ASCII character in the
preamble or postamble field, use this syntax:
\xhh
where hh is the two-digit hexadecimal number for the control
character or extended ASCII character. For example, to enter ETX as
a preamble, type:
\x03
To enter Ü (the 5250 Field Exit code) as the postamble, type:
\x9A
• To type an escape character (backslash) in the preamble or postamble
field, you must type two backslashes. The application ignores the first
backslash (\) character and saves the next characters. For example:
Enter These
Characters
\\ \
\\k \k
\ no data
5 Press ; or choose OK to save your changes and exit the screen.
For help exiting the menu system, see the next two sections, “Exiting
Screens and Saving Changes” and “Exiting the Menu System.”
Exiting Screens and Saving Changes
When you exit a screen, you can save or discard your changes:
Exiting Screens and Saving Changes
Task Description
To exit a screen and save
the changes
To exit a screen and discard
the changes
Preamble/Postamble
Saved
Choose OK and press ;. You can also press ;
with the cursor positioned anywhere except on the
Cancel button.
Choose Cancel and press ;. You can also press d
with the cursor in any field.
Exiting the Menu System
1 Press d until you exit the TRAKKER Antares 2400 Menu System. If
you have made any changes to the current configuration, the next screen
prompts you to save the configuration parameters that are currently
enabled on the terminal to RAM.
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Chapter 2— Configuring the Terminal nugget 39 AGaramond
Save new
configuration
(in RAM)?
YES NO
CANCEL
242XU059.eps
2 Choose Yes and press ; to save your changes in RAM and update the
current configuration on the terminal. The Main Menu appears.
Choose No and press ; to exit without changing the configuration.
The Main Menu appears.
Choose Cancel and press ; to return to the previous menu or screen.
3 From the Main Menu press d. If you have made any changes, the next
screen prompts you to store the changes in flash memory.
Store configuration
changes in flash
(used when rebooting
memory?
the terminal)
YES NO
CANCEL
242XU054.eps
Note: You can also save the current configuration in flash memory by
choosing the Store Configuration command from the System Menu.
For help, see “Saving Configuration Changes in Flash Memory” in
Chapter 2 of the 2400 Family system manual.
4 Choose Yes and press ; to save your changes in RAM and update the
current configuration on the terminal. The Main Menu appears.
5 Choose Yes and press ; to save your changes in flash memory. The
terminal saves the current configuration as the active configuration. The
Exiting TRAKKER Antares 2400 Menu System screen appears.
Choose No and press ; to exit without saving. The terminal
continues to use your changes until you boot or reset the terminal. The
Exiting TRAKKER Antares 2400 Menu System screen appears.
Choose Cancel and press ; to return to the Main Menu.
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Exiting
TRAKKER Antares 2400
Menu System
OK CANCEL
242XU055.eps
6 Choose OK and press ; to exit the TRAKKER Antares 2400 Menu
System.
Choose Cancel and press ; to return to the Main Menu.
After you exit the menu system, the terminal will resume the application
you were running when you started the menu system.
Configuring Drives and Memory on the Terminal
The 242X comes with a 750K flash drive (C), 512K RAM reserved for
applications, and an additional 2MB extended flash memory. You can
customize the terminal to your needs by configuring
• up to 256K of the 512K RAM as a RAM drive.
• the additional 2MB flash memory of the 4MB flash memory option to
either store double-byte fonts or to use as a 2MB drive.
Configuring the RAM Drive
The 242X has a total of 512K RAM for the application execution space.
You can configure up to 256K of the total 512K application execution
space as a RAM drive. If the RAM drive is configured, your application
execution space is reduced by the amount of the RAM drive.
For example, if your application size is 64K and drive E is configured as a
256K RAM drive, you are using 320K of the 512K application execution
space. The application uses the remaining 192K of RAM as a Malloc/free
dynamic memory pool.
By default, the RAM drive is not configured and the memory is available
for applications. You can configure the size of the RAM drive (E) and use
drive E to temporarily store data and files (up to 128 files).
After you disable or configure the RAM drive, you must save the
configuration in flash memory and boot the terminal for the change to
take effect. For help, see “Saving Configuration Changes in Flash
Memory” in Chapter 2 of the 2400 Family system manual.
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Note: When you boot or reset the terminal, all files on the RAM drive are
destroyed.
For help configuring the RAM drive, see “RAM Drive Size” in Chapter 6
of the 2400 Family system manual.
Configuring Flash Memory
If you ordered the optional 4MB flash memory drive, you have an
additional 2MB of extended flash memory. You can use this flash memory
either to store double-byte fonts or to use as a 2MB drive. By default, the
additional 2MB of flash memory is configured to store a double-byte font
set (up to 2MB maximum).
Note: The 4MB flash memory is required for 802.1x TTLS security and is
not available to store files or double-byte fonts. For more information
about configuring 802.1x TTLS security, see “Configuring 802.1x TTLS
Security” on page 60.
If you are not using double-byte fonts, you can configure the 2MB flash
memory as a storage drive (D). If you configure the flash memory as drive
D, use this drive to store large lookup tables and data files (up to 128 files).
You can only configure the 2MB flash memory as a drive or to store fonts.
You cannot use the space for both. If you configure drive D, you cannot
also store a font in flash memory.
For help configuring flash memory, see “Flash Memory Configuration” in
Chapter 6 of the 2400 Family system manual. For help loading doublebyte fonts, see “Loading Double-Byte Fonts” in Chapter 2 of the 2400
Family system manual.
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Operating the Terminal in a
3
This chapter describes how to install and configure the 242X in a serial or
RF network. It also explains how the 242X fits into a particular network
and how to use serial or RF network communications.
This chapter covers these topics:
• How the terminals fit into your network
Network
• Using serial communications on the terminal
• Using RF communications on the 2425
• Enabling 802.1x TTLS or LEAP security
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Chapter 3— Operating the Terminal in a Network
How the Terminals Fit Into Your Network
The 2420 and 2425 are versatile handheld terminals that you can easily
add to your network or distributed data collection system.
You can use the 2420 and the 2425 as end devices in your wired network.
The terminals have a serial port to transmit data to and receive data from a
host computer or PC through RS-232 serial communications. The 2420
has a modem option that you can use to connect the terminal over a phone
line. You can also use the 2425 as an end device in the RF network.
Terminals
Mainframe
File server
Ethernet
RS-232
242X hardwired
to PC using a
communications dock
242X in a Serial Network
PC
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Chapter 3— Operating the Terminal in a Network
You can use the serial port to connect to a 900 MHz RF network using the
9189 RF Gateway. The terminal communicates with the 900 MHz RF
network using Polling Mode D protocol.
Host
G4000
RS-485
900 MHz
9181
9189
900 MHz
RS-232
2420
terminal
900 MHz
terminal
242X in a 900 MHz RF Network
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Chapter 3— Operating the Terminal in a Network
TCP/IP Direct Connect Network
In a TCP/IP network, the 2425 communicates with a host computer
directly using TCP/IP for the RF protocol. The access point acts as a
bridge between the wired network and the RF network.
UDP Plus or WTP Network
In a UDP Plus or WTP network, the 2425 communicates with a host
computer through the G4000. The G4000 translates UDP Plus and WTP
packets on the RF network into TCP/IP packets on the wired network and
vice versa. The access point acts as a bridge to allow communications
between the wired network and the RF network.
Host
TCP/IP
Direct Connect
Ethernet
Access
point
2425
2425s in a TCP/IP Direct Connect Network, UDP Plus Network, or a WTP Network
2425 2425 2425
G4000
UDP Plus
or WTP
Access
point
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Chapter 3— Operating the Terminal in a Network
Multiple Subnetworks (UDP Plus)
In a UDP Plus network, you can install the 2425s, access points, and the
G4000 as shown in the next illustration. All the terminals and access
points in this illustration communicate with the G4000 at IP address
192.9.175.7.
If you are using MobileLAN™access points, a terminal can roam across
subnetworks. However, to roam across subnetworks, all terminal IP
addresses must belong to the root IP subnet. In this illustration, if the root
IP subnet is 192.9.175.X and all terminals had a terminal IP address of
192.9.175.X, they could roam across subnetworks. For more information,
see the MobileLAN access System Manual (P/N 067150).
192.9.175.7
G4000
192.9.200.X
subnetwork
Access
point
192.9.200.5, 192.9.200.6
2425s in Multiple Subnetworks (UDP Plus)
2425s
Router
Access
point
192.9.175.X
subnetworkEthernet
Access
point
2425s
192.9.175.10
192.9.175.11
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Chapter 3— Operating the Terminal in a Network
Multiple Subnetworks (TCP/IP)
In a TCP/IP network, you can install the 2425s and access points as
shown in the next illustration. All the terminals and access points in this
illustration communicate with the host at IP address 192.9.175.7.
If you are using MobileLAN access points, a terminal can roam across
subnetworks. However, to roam across subnetworks, all terminal IP
addresses must belong to the root IP subnet. In this illustration, if the root
IP subnet is 192.9.175.X and all terminals had a terminal IP address of
192.9.175.X, they could roam across subnetworks. For more information,
see the MobileLAN access System Manual.
Host
192.9.175.7
192.9.200.X
subnetwork
Access
point
192.9.200.5, 192.9.200.6
2425s in Multiple Subnetworks (TCP/IP)
2425s
Router
Access
point
192.9.175.X
subnetworkEthernet
Access
point
2425s
192.9.175.10
192.9.175.11
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Chapter 3— Operating the Terminal in a Network
Communicating Across Subnetworks (UDP Plus)
You can install 2425s and access points in one subnetwork and install the
G4000 or host in another subnetwork. If the 2425s are communicating
across a subnetwork, you must configure additional network parameters
(default router and subnet mask). The next illustration shows the G4000
in another subnetwork from the terminals.
192.9.200.5
G4000
192.9.200.X
subnetwork
2425s
192.9.175.9
192.9.175.10
192.9.175.11
2425s Communicating Across Subnetworks (UDP Plus)
Router
192.9.175.1
192.9.175.X
subnetwork
Using Serial Communications on the Terminal
The 242X has a serial port to transfer data to and from another device,
such as a printer, using RS-232 serial communications. You can also order
the 2420 with a modem to connect the terminal over a phone line. Before
you can use serial communications, you must perform these steps:
Ethernet
Access point
1 Connect the terminal to a serial device or network. For help, see
“Connecting to a Serial Device or Network” on page 29.
2 Choose a communications protocol. For help, see the next section,
“Choosing a Communications Protocol.”
3 Configure the serial port parameters to allow the terminal to
communicate with a host computer or serial device in a wired network.
For help configuring the terminal, see Chapter 2, “Configuring the
Terminal.”
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Chapter 3— Operating the Terminal in a Network
Depending on the protocol you choose in Step 2, you must set some or
all of the serial port parameters to have the terminal communicate with
a host computer or serial device in a wired network. The values you set
for the terminal’s serial port parameters must match the values set for
the host’s (or other device’s) serial port parameters.
Choosing a Communications Protocol
After you connect the 242X to a host computer or other serial device, you
are ready to configure the serial port parameters on the two devices. The
terminal uses a communications protocol and XMODEM,
XMODEM1K, or YMODEM to handle data communications through
the serial port.
You can configure a different communications protocol for each COM
port. The terminal’s built-in file operations use XMODEM,
XMODEM1K, or YMODEM for file transfer.
Communications protocols determine exactly how data is transmitted
between the terminal and the connected device. Each protocol has
parameters you can set, such as baud rate and parity. Both the terminal
and the connected device must use the same protocol and parameter
settings to communicate properly. For help with protocols, see the Data
Communications Reference Manual (P/N 044737).
Binary Protocol
Binary protocol has no protocol. Characters are sent and received without
being altered. The Data Link Escape character (DLE) is not inserted
before any character. DLE characters are not stripped out of the incoming
data stream. No protocol characters, such as EOM or SOM, are added.
Binary mode supports CTS/RTS flow control.
You can configure the following serial port parameters:
• Baud rate
• Data bits
• Parity
• Stop bits
• Flow control
Configurable Protocol
Configurable protocol is based on Intermec’s Polling Mode D protocol
except that you have the option to change some of the serial port protocol
parameters or remove specific events from the protocol, such as poll or
handshake.
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You can configure the following serial port parameters:
• Baud rate
• Data bits
• Parity
• Stop bits
• Flow control
• EOM (End of Message)
• Configuration commands via serial port
• LRC
• SOM (Start of Message)
• Handshake (enabled or disabled)
• Poll (Polling) (enabled or disabled)
• Timeout Delay
Configurable protocol uses EOM to determine one of the following serial
communications modes.
Character Mode
When EOM is disabled, the terminal communicates in Character mode
processing each character. Character mode supports both XON/XOFF
and CTS/RTS flow control.
Frame Mode
When EOM is enabled, the terminal communicates in Frame mode.
When a terminal sends a packet, it adds a protocol character. When a
terminal receives a packet, it strips any protocol characters before it sends
the information to the terminal application. Frame mode supports both
XON/XOFF and CTS/RTS flow control. In Frame mode, you can also
configure the following serial port parameters:
• Configuration commands via serial port
• Handshake
• LRC
• SOM
After you enable Handshake, you can define poll and timeout delay.
Master Polling Protocol
Master Polling Mode D protocol requires the terminal to ask the downline
serial device for data it may have (polling) and to request to send data to
the serial device (selecting). There is no automatic polling, so your
application must poll periodically for data.
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Chapter 3— Operating the Terminal in a Network
Before each transmit operation, the terminal issues the SEL sequence for
the device addressed and sends the data if an acknowledge is received.
Before each receive operation, the terminal issues a poll sequence and waits
for data or the RES character (no data is available to send).
You can configure the following serial port parameter:
• Baud rate
Point-to-Point Protocol
Point-to-Point protocol is not directly supported on the terminals.
However, you can simulate this protocol by setting the protocol to
Configurable and configuring these parameters:
• Baud rate
• Data bits
• Parity
• Stop bits
• Flow control
• EOM (Set EOM1 to \x0D, which is <CR>, and set EOM2 to \x0A,
which is <LF>)
• LRC (Disable)
• Handshake (Disable)
With this protocol, you cannot configure values for intercharacter delay,
turnaround delay, and timeout delay. This protocol supports CTS/RTS
flow control only.
Polling Mode D Protocol
Polling Mode D protocol requires the host computer to ask the terminal
for data it may have (polling) and to request to send data to the terminal
(selecting). This protocol uses an RS-232 or an RS-422 interface and
implements the user interface through reader commands. Use this protocol
if you want to connect to a 900 MHz RF network via the 9189 RF
Gateway. Polling Mode D also supports XON/XOFF and CTS/RTS flow
control.
You can configure the following serial port parameters:
• Baud rate
• Flow control
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Using RF Communications on the 2425
Make sure all components with antennas are at least 30 cm (1 ft) apart
when power is applied. Failure to comply could result in equipment
damage.
Attention: Assurez-vous que la distance entre tous les éléments avec
antennes soit d'au moins 30 centimètres (un pied) avant de faire la
connexion avec l'alimentation électrique, faute de quoi vous risquez
d'endommager votre installation.
The 2425 has an internal antenna to transfer data using RF
communications. Before you can use RF communications, you must
perform these steps:
1 Plan and prepare your RF network. For help, see the next section,
“Planning the Network Connection.”
2 (UDP Plus or WTP network only) Configure the Intermec Gateway
or DCS 30X. For help, see “Configuring the Intermec Gateway or
DCS 30X” on page 56.
3 Configure the access points. For help, see “Configuring the Access
Points” on page 57.
4 Configure the network parameters on each terminal in the network. For
help, see “Configuring the 2425 Network Parameters” on page 58.
5 (802.1x security) Configure the 802.1x security parameters on each
terminal in the network. For help, see “Configuring the 802.1x Security
Parameters” on page 59.
Note: You can also configure parameters for multiple terminals in your
RF network using the Wavelink Avalanche client management system
and the Intermec Settings application. For help, see Chapter 2,
“Configuring and Managing the Terminals,” in the Trakker Antares
2400 Family System Manual (P/N 071389).
The set of network parameters you must configure depends on whether
you install the terminal on the same subnetwork as the Intermec Gateway
or DCS 30X (UDP Plus or WTP) or host (TCP/IP) or on a different
subnetwork. For help determining which network parameters you must
configure, see “Configuring the 2425 Network Parameters” on page 58.
Planning the Network Connection
To use the 2425 in the RF network, you need these minimum
requirements:
• Intermec Gateway or DCS 30X (UDP Plus or WTP network)
• Access point
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Chapter 3— Operating the Terminal in a Network
When you first consider purchasing a wireless data collection system, an
Intermec representative works with you to perform a site survey at your
facility. The site survey analyzes the range of radio frequency devices in
your facility and determines the placement of the access points. The site
survey ensures that the coverage of each access point overlaps to provide
uninterrupted wireless access at any location within the building. This
manual assumes that a site survey is complete and the access points are
installed in your facility.
You need to work with your network administrator to plan and assign the
IP address for each device in the RF network. You need to assign and set
the IP address for each access point (RF), and each 2425. If you are using a
UDP Plus or WTP network, you also need to assign an IP address to the
Intermec Gateway or DCS 30X.
Configuring the Intermec Gateway or DCS 30X
Note: The Intermec Gateway is pre-installed on the G4000 Server
Appliance.
The Intermec Gateway and DCS 30X support and manage
communications with other devices in the UDP Plus or WTP network.
When you install and configure the Intermec Gateway or DCS 30X, you
identify the host computers and 2425 terminals in your network.
In a UDP Plus network, the terminals communicate using a reliable RF
protocol (UDP Plus) to the Intermec Gateway or DCS 30X. The Intermec
Gateway or DCS 30X translates UDP Plus to a reliable wired protocol
(TCP/IP) and sends the data to the host. For more information, see the
Intermec Gateway User’s Guide (P/N 072245) or the user’s manual for the
DCS 30X.
In a WTP network, the terminals communicate to the Intermec Gateway
or DCS 30X through the access points connected to the Ethernet network.
For more information, see the appropriate TE 2000 manual.
Note: You can use a 2425 running TCP/IP and the Intermec Gateway or
DCS 30X in a pass-through network. You establish a direct TCP/IP socket
connection from the 2425 to the host through the server.
To allow the 2425 to communicate with the Intermec Gateway or
DCS 30X, you need to perform these tasks:
• Define the host communications parameters, which includes the
physical connection (network adapter cards) to the host.
• Define the host environment parameters, which includes configuring for
terminal emulation or client/server applications.
• Configure the UDP Plus or WTP network.
• Assign an IP address to each 2425.
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If you are using a DHCP (Dynamic Host Configuration Protocol)
server in a UDP Plus or TCP/IP network, you can leave the default
terminal IP address as 0.0.0.0 to enable the 2425 as a DHCP client. For
help, see “DHCP (Terminal)” in Chapter 6 of the 2400 Family system
manual.
• Enable all 2425 terminals.
To use dcBrowser, you do not define the host environment parameters.
You need to:
• create an HTML application.
• configure the dcBrowser gateway.
Configuring the Access Points
Access points act as bridges to provide communications between the wired
network and the RF (UDP Plus, WTP, or TCP/IP) networks. After you
configure the network, you can collect data anywhere within range of the
access points in the wireless network. When you move out of range of one
access point, the 2425 automatically searches for other access points to
continue the network connection.
Chapter 3— Operating the Terminal in a Network
If you are out of range of all access points in the network, the data is stored
in the terminal’s radio buffer. The Network Connect status icon turns off.
You can continue to collect data until the radio buffer is full. When the
buffer is full, the application displays a communication timeout status.
When you move back into range and network communications are reestablished, the data in the radio buffer is transmitted to the access point
and you can once again transmit data.
In a TCP/IP direct connect network with a terminal running a terminal
emulation application, the application may disconnect from the host if you
remain out of communications range too long or if the host sends “Keep
Alive” messages while the terminal is in Suspend mode. You may need to
restart the application and log back into the host to re-establish a terminal
emulation session. In a UDP Plus or WTP network, the session is
maintained any time the terminal is out of range or in Suspend mode.
To communicate through the network, all RF terminals and access points
must contain the same type of radio, either a WLI Forum OpenAir or an
IEEE 802.11b radio. Depending on the radio in the terminal, you must
set certain parameters to the same configuration on both the terminal and
the access points.
OpenAir Radio
To use OpenAir radios in your network, you need to configure:
• Domain. On the access points, the Domain parameter is called the LAN
ID (Domain) parameter.
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Chapter 3— Operating the Terminal in a Network
• Security Identification (ID). The Network Activate command must be
configured to 2.4 GHz RF network before you can save any changes to
the Security ID parameter.
These parameters must be set to the same values on the terminals and the
access points. Each access point is configured with a different
channel/subchannel combination.
802.11b Radio
To use 802.11b radios in your network, you need to configure:
• Network Name. On the access points, the Network Name parameter is
called the SSID (Network Name) parameter. This parameter is casesensitive.
On the terminal, you can also set the Network Name parameter to
“ANY” or leave the field blank, allowing the terminal to communicate
with any access point that has the same radio and is within range.
However, Intermec recommends that you define a unique network
name.
• WEP Encryption. If you are using 802.1x security, you do not
configure WEP Encryption.
• (802.1x security) User Name and Password. For more information
about configuring the terminal for 802.1x security, see “Configuring the
802.1x Security Parameters” on page 59.
The Network Name and WEP Encryption parameters must be set to the
same value on the terminals and the access points.
Configuring the 2425 Network Parameters
When you install the 2425 in a network, you need to configure the
network parameters that control how the terminal communicates in the
network.
The set of network parameters you must configure depends on whether
you install the terminal on the same subnetwork as the Intermec Gateway,
DCS 30X, or host (TCP/IP) or on a different subnetwork.
You need to configure:
• Network Activate.
If you are operating the 2425 in a WTP network, you only need to
configure the Network Activate parameter.
If you are operating the 2425 in a TCP/IP or UDP Plus network, make
sure that 2.4 GHz RF (OpenAir radio) or 802.11 DS (802.11b radio)
appears in the Activate field.
• (UDP Plus) Controller IP Address.
• (TCP/IP) Host IP Address.
58 Trakker Antares 242X Handheld Terminal User’s Manual
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• Terminal IP Address (Non-DHCP environment only).
• Network Port.
• Default Router (Intermec Gateway, DCS 30X, or host on different
subnetwork).
• Subnet Mask (Intermec Gateway, DCS 30X, or host on different
subnetwork).
For help understanding these parameters and their syntax, see Chapter 6,
“Configuration Command Reference,” in the 2400 Family system manual.
For more information about network connectivity and protocols, see
“About Network Connectivity and Protocols” in Chapter 1 of the 2400
Family system manual.
Configuring the 802.1x Security Parameters
Trakker Antares terminals with the 802.1x security option can operate in a
protected network that provides secure data transmission. Authentication
and authorization is provided using one of these Extensible Authentication
Protocol (EAP) types:
Chapter 3— Operating the Terminal in a Network
• Tunneled Transport Layer Security (TTLS) is a standards-based
authentication type with multiple vendor support.
• Lightweight Extensible Access Protocol (LEAP) is Cisco’s proprietary
authentication type.
This section describes how to configure both 802.1x TTLS and LEAP
security. It also describes how the BASEDATE.TXT file is used.
Learning About BASEDATE.TXT
During authentication, TTLS security uses the date that is set on your
Trakker Antares terminal to make sure that the terminal falls within the
valid date range of the certificate received from the authentication server.
Your terminal uses the BASEDATE.TXT file to set the current date.
BASEDATE.TXT is originally set to the release date of the most recent
version of firmware, however, it is now updated in these situations:
• When you download the latest version of firmware to your PC,
BASEDATE.TXT is updated to reflect the current time and date on
your PC.
• If BASEDATE.TXT is not loaded on your terminal, it will be created:
• when you download the latest version of firmware to your PC. It will
reflect the current time and date on your PC.
• when you set the current time and date on your terminal.
• If BASEDATE.TXT is loaded on your terminal, the BASEDATE.TXT
text is updated when you set the current time and date on your
terminal.
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Chapter 3— Operating the Terminal in a Network
Configuring 802.1x TTLS Security
To use 802.1x TTLS security, you need:
• a PC with the Funk Odyssey™ server software version 1.1 or later. This
PC must also be configured with the current date and time, because the
server uses these values when it authenticates the terminal.
Note: You can also use a MobileLAN access point with software release
1.80 or later as an authentication server. For help, see the MobileLAN
access System Manual (P/N 067150).
• an Intermec MobileLAN access point with an 802.11b radio and
software release 1.80 or later that serves as an authenticator. The
authenticator knows the IP address and secret key of the authentication
server and translates EAP-TTLS frames to RADIUS frames and vice
versa.
• a Trakker Antares terminal. Your terminal must have an 802.11b radio,
the 802.1x TTLS security option (includes additional 4MB memory),
and firmware version 7.14 or later.
Note: The CACERT.PEM file on the terminal’s C drive is used for
802.1x TTLS security. Do not delete this file from your terminal. If this
file is deleted, you will need to download the latest version of firmware to
your terminal. For help, see “Upgrading the Firmware” in Chapter 2 of the
2400 Family system manual.
To enable 802.1x TTLS security on the terminal
1 Make sure that:
• your Funk Odyssey authentication server and MobileLAN access
point are properly configured. For help, see the documentation for
your authentication server and MobileLAN access point.
• the PC that the authentication server is loaded on is configured with
the current date and time.
• your terminal is configured with the primary network, advanced
network, and radio parameters.
2 Set the User Name and Password parameters.
a Scan this bar code label to access the TRAKKER Antares 2400 Menu
System:
TRAKKER Antares 2400 Menu System
*..-.*
*..-.*
The Main Menu appears.
b Choose Configuration Menu > Communications Menu > Radio.
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Chapter 3— Operating the Terminal in a Network
c Scroll to the 802.1x TTLS screen and set the User Name and
Password parameters.
If you just want to make sure that your terminal can be authenticated,
you can use the default values of “anonymous” and “anonymous.”
However, Intermec recommends that you set your permanent user
name and password to unique values.
3 Exit the menu system and save all changes.
4 Turn the terminal off and then on again. If you have an application
loaded on your terminal, an application screen appears. If you do not
have an application loaded on your terminal, a cursor appears in the top
left corner of the screen. An AUTHENTICATING message appears on
the terminal screen.
Note: The terminal takes up to 60 seconds to authenticate; however,
this process may take longer if there is interference in RF
communications.
When the terminal is authenticated, it emits a low beep and then a high
beep. The application that was running on the terminal, if any, resumes.
If authentication fails, the terminal emits a high beep and then a low
beep. The terminal will wait 60 seconds and restart the authentication
process. For help, see “Problems While Configuring 802.1x Security”
on page 73.
Once you have successfully authenticated your terminal, you need to
configure a unique user name, password, and at least one server certificate
common name. For help, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
Configuring 802.1x LEAP Security
To use LEAP security on your terminal, you need:
• an authentication server that supports LEAP.
• a Cisco access point.
• a Trakker Antares terminal. Your terminal must have an 802.11b radio,
the LEAP security option, and firmware version 7.15 or later.
Note: Unlike TTLS security, LEAP security only requires the standard
2MB of memory on the terminal. It does not require the additional 4MB
memory option.
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Chapter 3— Operating the Terminal in a Network
To enable 802.1x LEAP security on the terminal
1 Make sure that:
• your authentication server is properly configured. For help, see the
documentation for your authentication server.
• your Cisco access point is properly configured for LEAP security. For
help, see the documentation for your Cisco access point.
• your terminal is configured with the primary network, advanced
network, and radio parameters.
2 Configure your Cisco access point to communicate with your Trakker
Antares terminal using LEAP security.
a Access the AP Radio Data Encryption screen. For help, see the
documentation for your Cisco access point.
b Check the Open check box for both Accept Authentication Type
c Click OK.
62 Trakker Antares 242X Handheld Terminal User’s Manual
Note: The AP Radio Data Encryption screen for your Cisco access
point may look different than the one shown here.
and Require EAP.
Page 77
Chapter 3— Operating the Terminal in a Network
3 On your Trakker Antares terminal, set the User Name and Password
parameters.
a Scan this bar code to access the TRAKKER Antares 2400 Menu
System:
TRAKKER Antares 2400 Menu System
*..-.*
*..-.*
The Main Menu appears.
b Choose Configuration Menu > Communications Menu > Radio.
c Use the arrow keys to scroll to the LEAP screen and set the User
Name and Password parameters.
If you just want to make sure that your terminal can be authenticated,
you can use the default values of “anonymous” and “anonymous.”
However, Intermec recommends that you set your permanent user
name and password to unique values. For help, see Chapter 6,
“Configuration Command Reference,” in the 2400 Family system
manual.
4 Exit the menu system and save all changes.
5 When the terminal is authenticated, it emits a low beep and then a high
beep. The application that was running on the terminal, if any, resumes.
If authentication fails, the terminal emits a high beep and then a low
beep. The terminal will wait 60 seconds and restart the authentication
process. For help, see “Problems While Configuring 802.1x Security”
on page 73.
Monitoring Network Communications
After you configure the 2425 in the RF network, you can use the
application on the 2425 to collect and transmit data through network
communications. If the 2425 is communicating with your host computer,
it will connect to your host computer and begin running the application
that shipped on the terminal.
As you use the 2425 to collect data, the Connect status icon helps you
monitor network communications between the 2425 and other devices in
the RF network. To learn how to use the Connect status icon, see
“Learning About the Status Icons” on page 22.
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Chapter 3— Operating the Terminal in a Network
64 Trakker Antares 242X Handheld Terminal User’s Manual
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Troubleshooting and
4
This chapter lists problems you may encounter while using the terminal
and provides some possible solutions. It also describes how to boot or reset
the terminal, replace the antenna, and clean the screen and scan module
window.
This chapter covers these topics:
• Problems and solutions
Maintaining the Terminal
• Guidelines for managing batteries
• Booting the terminal
• Troubleshooting a locked up application
• Resetting the terminal
• Maintaining and cleaning the terminal
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Chapter 4— Troubleshooting and Maintaining the Terminal nugget 39 AGaramond
Problems and Solutions
If you have any problems using the 242X, use the next table as a guide to
find the problem and solution in this chapter.
Finding Problems and Solutions
Section Page
Problems While Operating the Terminal 67
Problems While Configuring the Terminal 69
Problems While Configuring 802.1x Security 73
Problems With RF Connectivity (2425 only) 75
Problems While Running Applications 77
Problems Transmitting Data Through the Serial Port 78
Problems Transmitting Data Through the Intermec
Gateway or DCS 30X
Problems Scanning Bar Code Labels 79
Guidelines for Managing Batteries 82
Booting the Terminal 83
Troubleshooting a Locked Up Application 85
Resetting the Terminal 85
Maintaining and Cleaning the Terminal 87
79
You can also use the error numbers and messages table and the terminal
diagnostics to help analyze and solve problems. For help, see Chapter 4,
“Running Diagnostics,” in the Trakker Antares 2400 Family System
Manual (P/N 071389).
If you have problems with TE 2000 terminal emulation applications, see
the appropriate TE 2000 manual.
If you send the terminal in for service, it is your responsibility to save the
terminal data and configuration. Intermec is responsible only for ensuring
that the keypad and other hardware features match the original
configuration when repairing or replacing your terminal.
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Problems While Operating the Terminal
If you are operating the terminal and have trouble, check these possible
problems and solutions.
Problems While Operating the Terminal
Problem Possible Solution
You insert a main battery pack and cannot
shut the battery door.
You are sending and receiving information
through the network, and the terminal
appears to be operating slowly.
The Battery icon at the top of the screen
turns on or blinks.
You press q to turn on the terminal and the
screen is blank and nothing happens.
If you are using an Intermec-labeled battery pack (P/N 068537 or
P/N 073152), make sure you remove the rubber bumper from the
inside of the battery door. Try closing the battery door again.
If you are using a Sony-labeled battery pack (P/N 589557), make
sure the rubber bumper is installed over the ridge near the wall on
the inside of the battery door. Try closing the battery door again.
The rubber bumper on the battery door keeps the battery pack in
place.
For help, see “Removing and Installing the Main Battery Pack” on
page 9.
The terminal may be configured for the 5x6, 6x8, or 12x16 font
type. These font type values may cause the 242X to scroll, and
therefore operate, more slowly when it displays information on the
screen. Change the font type to a value other than 5x6, 6x8, or
12x16. For help, see “Display Font Type” or “Display Spacing” in
Chapter 6 of the 2400 Family system manual. If the terminal
continues to operate slowly, contact your local Intermec service
representative for help.
The main battery pack charge may be low. Replace the main battery
pack with a spare charged battery pack, or charge the battery pack
and try again. For help, see “Learning About the Main Battery Pack”
on page 8.
The backup battery may not be connected. Make sure the backup
battery wire connectors are firmly locked together. Check the wires
leading into the backup battery and the bottom case for any damage
or loose connections. For help, see “Learning About the Backup
Battery” on page 11.
The backup battery charge may be low. Turn off the terminal and let
the main battery pack charge the backup battery. The backup battery
will be fully charged in approximately 18 hours. If you have been
using the terminal in a cold temperature environment, move the
terminal to a warmer environment to charge the backup battery. If
the backup battery will not charge, you may need to replace it. For
help, contact your local Intermec service representative.
The main battery pack or the backup battery may not be installed
correctly. For help, see “Learning About the Terminal’s Batteries” on
page 8.
The main battery pack may be discharged. Replace the battery pack
with a spare charged battery pack, or charge the battery pack and try
again.
A scan module or a serial module may not be installed correctly. You
must install a module before you can turn on the terminal.
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Chapter 4— Troubleshooting and Maintaining the Terminal nugget 39 AGaramond
Problems While Operating the Terminal (continued)
Problem Possible Solution
The terminal displays the Boot Menu. The Boot Menu appears if you just upgraded the firmware on the
terminal and POST failed. Press B to boot the terminal. Report the
problem to your supervisor.
If the main battery pack and backup battery were removed from the
terminal for an extended period of time, when you replace the
batteries, the Boot Menu appears. Press B to boot the terminal and
continue working.
For help with the Boot Menu, see “Booting the Terminal” on page
83.
You cannot scan bar code labels with a scan
module or the module for cabled scanners.
You want to restore the terminal’s default
configuration so that you can reconfigure the
terminal.
See “Problems Scanning Bar Code Labels” on page 79.
Scan this bar code label:
Default Configuration
*.+*
*.+*
You can also use the TRAKKER Antares 2400 Menu System. For
help, see “Restoring the Terminal’s Default Configuration” in
Chapter 2 of the 2400 Family system manual.
After you load the default configuration, you may need to set the
primary network communications parameters to communicate with
other devices in the network.
The terminal is booting and you see a
message that POST failed.
The terminal appears to be locked up and
you cannot enter data.
The screen displays the system that failed POST. Report the error
message to your supervisor.
Press d to exit the error message. The Boot Menu appears. Press B
to boot the terminal. Your application appears on the screen. If the
terminal still will not boot, contact your local Intermec service
representative for help.
Try these possible solutions:
• (2425 only) Wait at least 10 seconds and try again. If the 2425 is
still connecting to the Intermec Gateway, DCS 30X, or host, it
will ignore any input from the keypad or scanner. Make sure the
Connect icon is on before continuing.
• Scan any bar code label to see if the terminal responds.
68 Trakker Antares 242X Handheld Terminal User’s Manual
• Follow the instructions in “Troubleshooting a Locked Up
Application” on page 85.
• Remove the main battery pack and disconnect the backup battery.
Let the terminal sit for 1 minute. Install the battery pack and
connect the backup battery. Press q to turn on the terminal.
• If the terminal will not boot or reset, contact your local Intermec
service representative for help.
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Problems While Configuring the Terminal
If you have problems configuring the terminal, check these possible
problems and solutions.
Problems While Configuring the Terminal
Problem Possible Solution
You are configuring the 242X with the clone
application and see an error message.
On the 2425, you configure the security ID
and the changes do not appear to be saved.
You scan a configuration command, such as
Keypad Caps Lock, and you hear three low
beeps.
On the 242X with an integrated PDF417
scanner, you configure the Scanner Trigger
command to enable pulse triggering, and the
changes do not appear to be saved.
On the 2425, you scan a configuration
command to set one of these parameters and
hear three low beeps:
• Controller IP Address (UDP Plus)
or Host IP Address (TCP/IP)
• Terminal IP Address
• Default Router
• Network Activate
The server terminal and the client terminal may not have the same
hardware or software configuration. Make sure that both terminals
have the same hardware configuration, firmware version, and clone
application version. For help, see “Configuring the Terminal With
the Clone Application” in Chapter 2 of the 2400 Family system
manual.
You can only set the security ID with the RF network enabled. The
Network Activate command must be set to the RF network before
you can save any changes to the Security ID command.
If you are working in the TRAKKER Antares 2400 Menu System,
you cannot scan configuration commands. Use the Configuration
Menu to change the terminal’s configuration, or exit the menu
system to scan configuration commands.
Check the command you are trying to scan. Make sure the command
is set correctly for the options and network communications you are
using with the terminal. For help, see Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
Earlier versions of PDF417 scanners do not support pulse triggering.
For help upgrading your scanner, contact your local Intermec service
representative.
If the Network Activate command is enabled (RF network enabled)
and you are configuring the 2425, these IP addresses must define a
valid network configuration. For example, an invalid network
configuration would be a controller (or host) IP address set to 0.0.0.0
with the network enabled.
To set these four parameters, follow these steps:
1 Disable the Network Activate (NA) configuration command.
2 Set the terminal IP address and the controller IP address or the
host IP address.
You are configuring SOM or EOM in the
Configuration Menu and cannot set two
characters.
Trakker Antares 242X Handheld Terminal User’s Manual 69
3 Set the default router address (if necessary).
4 Enable the Network Activate command.
You can change an IP address with the network enabled as long as it
still defines a valid network configuration.
You may have a space in the SOM or EOM field. The space does not
show, but it is a valid character. To clear a space from the field, put
the cursor in the field and press «. Now set the two-character value
for SOM or EOM.
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Chapter 4— Troubleshooting and Maintaining the Terminal nugget 39 AGaramond
Problems While Configuring the Terminal (continued)
Problem Possible Solution
You are scanning a configuration command
to set one of the serial port parameters and
hear three low beeps. For example, you are
trying to set EOM or SOM.
You scan or enter an option for the Scanner
Selection configuration command and you
hear three low beeps.
You scan a configuration command, such as
Keypad Caps Lock, and nothing happens.
The order in which you scan serial port protocol configuration
commands is important. The configurable serial protocol (CSP) uses
EOM to determine the serial communications mode. When EOM is
disabled, the terminal communicates in Character mode. When
EOM is enabled, the terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM,
and then Poll. To use Character mode, you need to disable these
same parameters in reverse order. For help, see “Using Serial
Communications on the Terminal” on page 51.
You may have scanned or entered a Scanner Selection command that
does not apply to the type of scan module you have installed.
Options SS0 through SS7 only configure the module for cabled
scanners when installed. Options SS11 through SS13 only configure
the long range or high density scan module when installed. Try
scanning or entering the Scanner Selection command again and
select the type of module you have installed.
If you have a standard range scan module, you can scan options SS11
through SS13. However, since these commands configure the
spotting beam for a long range or high density scan module, they do
not change how the standard range scan module works.
One or more reader commands, such as Change Configuration, may
be disabled, so that you cannot change the configuration. Enable all
of the reader commands and try again.
The terminal may be waiting for another command to complete the
configuration change. If you started by scanning the Enter
Accumulate command, you must finish the command by scanning
the Exit Accumulate command. For help, see Chapter 6,
“Configuration Command Reference,” in the 2400 Family system
manual.
Scan Enable Override to temporarily enable all of the reader
commands. When you are finished, remember to disable the override
so that your data is not interpreted as a command.
Enable Override
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error.
SOM is set. You must also set
EOM.
Configuration was not
updated.
70 Trakker Antares 242X Handheld Terminal User’s Manual
*$+DC3*
*$+DC3*
You must configure a value for EOM before you can set SOM or
disable SOM. You need to change the value of SOM. Choose Serial
Port from the Communications Menu.
Configurable Serial Protocol (CSP) uses EOM to determine the serial
communications mode. When EOM is disabled, the terminal
communicates in Character mode. When EOM is enabled, the
terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM,
and then Poll. To use character mode, you need to disable these same
parameters in reverse order. For help, see “Using Serial
Communications on the Terminal” on page 51.
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Problems While Configuring the Terminal (continued)
Problem Possible Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error.
EOM #1 cannot equal EOM #2.
Configuration was not
updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error.
SOM cannot equal EOM.
Configuration was not
updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error. DLE, XON, XOFF are not
valid values for either SOM
or EOM.
Configuration was not
updated.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
PG command failed.
Configuration was not
updated.
On a 2425, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Default
Router address is not on the
terminal’s network.
Configuration was not
updated.
EOM can be one or two ASCII characters, but you cannot set the
first and second character to the same character. Also, you cannot set
EOM to any of these values: AFF (ACK), DLE, NEG (NAK), Poll,
RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to
change the value of EOM #1 or #2. Choose Serial Port from the
Communications Menu.
For help, see “End of Message (EOM)” in Chapter 6 of the 2400
Family system manual.
SOM cannot equal the same value that is set for EOM. You cannot
set SOM to any of these values: AFF (ACK), DLE, NEG (NAK),
Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to
change the value of SOM. Choose Serial Port from the
Communications Menu.
For help, see “Start of Message (SOM)” in Chapter 6 of the 2400
Family system manual.
EOM or SOM cannot be set to any of these values: AFF (ACK),
DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or
XON. You need to change the value of EOM or SOM. Choose
Serial Port from the Communications Menu.
For help, see “End of Message (EOM)” or “Start of Message (SOM)”
in Chapter 6 of the 2400 Family system manual.
PG is the Handshake configuration command. You need to change
the value of Handshake or set other serial port parameters. Choose
Serial Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set EOM
first. Next, configure Handshake, LRC, SOM, and then Poll. To use
Character mode, you need to disable these same parameters in reverse
order. For help, see “Using Serial Communications on the Terminal”
on page 51.
The RF network is enabled and there is a problem with the network
configuration. You need to change the default router address. Choose
Advanced Network from the Communications Menu.
The terminal and Intermec Gateway or DCS 30X (UDP Plus or
WTP network), or host (TCP/IP network) are on different networks,
and the terminal is not on the same network as the default router.
When the terminal is on a different IP subnetwork from the
Intermec Gateway, DCS 30X, or host, you must set the Default
Router and Subnet Mask commands. Set a valid IP address for
terminal, Intermec Gateway or DCS 30X or host, and default router.
For help, see “Using RF Communications on the 2425” on page 55.
If you cannot fix the addressing problem, check with your network
administrator to get the IP addresses for each RF network device.
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Problems While Configuring the Terminal (continued)
Problem Possible Solution
You see this error message when exiting the
Configuration Menu:
Commandname
command failed.
Remainder of configuration
not updated.
On a 2425, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal
IP address or Controller
(Host) IP address set to an
invalid address of 0.x.x.x or
127.x.x.x. Configuration was
not updated.
On a 2425, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal
IP address and Default Router
address set to the same
address. Configuration was
not updated.
On a 2425, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal
IP address or Controller
(Host) IP address set to the
same address. Configuration
was not updated.
The two-character name (syntax) of the configuration command that
failed is listed on the first line of the error message. For example, you
may see this message:
SS
command failed.
There may be a problem with the configuration due to a change
made with the Scanner Selection (SS) command.
Check the command listed in the message. To find the command,
use the “Configuration Commands by Syntax” table in Appendix A
of the 2400 Family system manual. Make sure the command is set
correctly for the options and network communications you are using
with the terminal. For help, see Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
The RF network is enabled and there is a problem with the network
configuration. You need to change the terminal IP address, the
controller IP address (host IP address for a TCP/IP network), or
both. Choose Primary Network from the Communications Menu.
The terminal IP address or the controller/host IP address is set to
0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP
address for the terminal and Intermec Gateway, DCS 30X, or host.
For help, see “Using RF Communications on the 2425” on page 55.
If you cannot fix the addressing problem, check with your network
administrator to get the IP address assigned to the terminal and the
Intermec Gateway, DCS 30X, or host.
The RF network is enabled and there is a problem with the network
configuration. You need to change the terminal IP address, the
default router address, or both. Choose Primary Network or
Advanced Network from the Communications Menu.
The terminal IP address and the default router address are both set to
the same address. Set a valid IP address for the terminal and the
default router.
For help, see “Using RF Communications on the 2425” on page 55.
If you cannot fix the addressing problem, check with your network
administrator to get the IP addresses for each RF network device.
The RF network is enabled and there is a problem with the network
configuration. You need to change the terminal IP address, the
controller IP address (host IP address for a TCP/IP network), or
both. Choose Primary Network from the Communications Menu.
The terminal IP address and the controller/host IP address are both
set to the same address. Set a valid IP address for the terminal and
Intermec Gateway, DCS 30X, or host. For help, see “Using RF
Communications on the 2425” on page 55. If you cannot fix the
addressing problem, check with your network administrator to get
the IP address assigned to the terminal and the Intermec Gateway,
DCS 30X, or host.
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Problems While Configuring 802.1x Security
If you have trouble configuring the terminal for 802.1x security, check
these possible problems and solutions. For more error numbers and
messages, see “802.1x Security Error Numbers and Messages” in Chapter 4
of the 2400 Family system manual.
This section references error numbers that are displayed on the Error
Logger screen in the TRAKKER Antares 2400 Menu System. To view the
Error Logger screen, from the Main Menu, choose Diagnostics Menu,
Software Diagnostics, and then Error Logger.
Problems While Configuring 802.1x Security
Problem Possible Solution
The “AUTHENTICATING” message
does not appear on the screen, and the
Radio status is not on.
The “AUTHENTICATING” message
appears on the screen, but the terminal
does not emit a low beep and a high beep
to indicate that it is authenticated.
The “AUTHENTICATING” message
does not appear on the screen. The Radio
status icon turns on, but it does not stay
on.
The “AUTHENTICATING” message
appears on the screen, but the terminal
does not emit a low beep and a high beep
to indicate that it is authenticated.
This error code appears on the Error
Logger screen:
0x37B
The terminal may not be communicating with your MobileLAN access
point. Make sure that
the network name on the terminal is the same as the network name
(SSID) of the access point that you are trying to communicate with.
The default network name is “INTERMEC.”
the Network Activate command is enabled on your terminal.
The 802.1x security network may not be active. Make sure that the
Odyssey™ server software is properly loaded and configured on the
server PC. For help, see the documentation that shipped with your
server software.
The terminal takes up to 60 seconds to authenticate; however, this
process may take longer if there is interference in RF communications.
You may need to wait for the authentication process to finish.
You may be out of range of the MobileLAN access point that you are
trying to communicate with. Try moving closer to the MobileLAN
access point.
The terminal may not be communicating with the MobileLAN access
point that you want it to communicate with. Make sure that the
network name on the terminal is the same as the network name of the
access point that you are trying to communicate with. The default
network name is “INTERMEC.”
The MobileLAN access point that you are trying to communicate with
may not be communicating with the Odyssey server. Make sure your
MobileLAN access point is turned on, properly configured, and has
802.1x security enabled.
The authentication process timed out. You may be out of range of the
MobileLAN access point that you are trying to communicate with. Try
moving closer to the MobileLAN access point.
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Problems While Configuring 802.1x Security (continued)
Problem Possible Solution
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
One of these error codes appears on the
Error Logger screen:
0x50A or 0x509
The time and date on your terminal does not fall within the range of
valid dates indicated on the server certificate. Modify the time and date
so that it falls within the range of valid dates. For help, see “Time and
Date” in Chapter 6 of the 2400 Family system manual.
If this is a recurring problem, you may want to update the
BASEDATE.TXT file on your terminal.
1 Make sure that your PC is configured with the correct date and time
and that you have BASEDATE.TXT and LOADER.EXE on your
PC. These files are available as part of the firmware upgrade that can
be downloaded at no charge from the Intermec Web site at
www.intermec.com.
2 Follow Steps 1 through 5 of the procedure To transfer applications
and files to the terminal using LOADER.EXE in Chapter 3,
“Developing and Using Applications,” in the 2400 Family system
manual.
3 On your PC, type:
LOADER pathname\BASEDATE.TXT
where pathname is the path to the location of BASEDATE.TXT on
your PC.
The Loader screen appears. BASEDATE.TXT is set to the current
time and date on your PC and is transferred to your terminal.
Note: Do not cold boot the terminal. Cold booting the terminal resets
the time and date.
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
This error code appears on the Error
Logger screen:
0x377
Make sure that:
• the User Name and Password parameters on your terminal match
the user name and password on your Odyssey server. You may need
to re-enter the password on both your terminal and Odyssey server.
• on your Odyssey server, the user and group are allowed and the
group policy is allowed to log in to the Odyssey server. For help, see
the documentation that shipped with your Odyssey server software.
74 Trakker Antares 242X Handheld Terminal User’s Manual
• the IP address and secret key for your MobileLAN access point must
match the IP address and secret key on your Odyssey server. You
may need to re-enter the IP address and secret key on both your
MobileLAN access point and Odyssey server.
• your Odyssey server is active and that it can communicate with your
MobileLAN access point. You can use the PING command to
determine communications.
• the Odyssey server software is running on the server PC.
• the UDP port (standard RADIUS port, 1812) on your Odyssey
server is active. For help, see the documentation that shipped with
your Odyssey server software.
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Problems While Configuring 802.1x Security (continued)
Problem Possible Solution
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
This error code appears on the Error
Logger screen:
0x542
Neither of the server certificate common names configured on your
terminal matches the server certificate common name in the active
server certificate on your Odyssey server.
• Delete both server certificate common names on your terminal to
see if you can authenticate without checking the server certificate
common name.
• Change one or both server certificate common names on your
terminal so that they match the server certificate common names in
the active server certificate on your Odyssey server.
For help, see “Server Certificate Common Name” in Chapter 6 of the
2400 Family system manual.
The terminal indicates that it is
authenticated by emitting a low beep and a
high beep, but it does not communicate
with the host.
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
This error code appears on the Error
Logger screen:
0x513
Make sure that the terminal IP address, host IP address, subnet mask,
and default router are properly configured for your network.
The root Certificate Authority certificate on your terminal cannot
validate the server certificate.
• Make sure your Odyssey server is using a server certificate that
matches the root certificate loaded on your terminal.
• Verify the root certificate in the CACERT.PEM file on your
terminal’s C drive.
For help, see the documentation that shipped with your Odyssey server
software.
Problems With RF Connectivity (2425 only)
If the 2425 is not communicating with other devices in the RF network,
check these possible solutions.
Problems With RF Connectivity
Problem Possible Solution
The Radio icon on the terminal screen
remains on.
When you turn on the terminal after it
was suspended for 10-15 minutes or
longer, the terminal can no longer send or
receive messages over the network.
The Network Activate command is disabled or there is a problem with
the radio card and it is turned off. Make sure the Network Activate
command is enabled. For help, see “Network Activate” in Chapter 6 of
the 2400 Family system manual.
If the network is enabled and the Radio icon remains on, there may be
a problem with the radio card. For help, contact your local Intermec
service representative.
The host may have deactivated or lost your current terminal emulation
session. In a TCP/IP direct connect network, you need to turn off the
“Keep Alive” message (if possible) from the host so that the TCP
session is maintained while a terminal is suspended.
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Problems With RF Connectivity (continued)
Problem Possible Solution
The Connect icon remains on, but the
host computer is not receiving any data
from the 2425.
*
The Connect icon is off. The 2425 is not
communicating with the access point.
The Connect icon blinks on the terminal
screen.
*
The 2425 is connected to the Intermec
Gateway, DCS 30X, or host computer
and you move to a new site to collect data.
The Connect icon was on and now begins
to blink or turns off.
In a UDP Plus or WTP network, there may be a problem with the
connection between the Intermec Gateway or DCS 30X and the host
computer. Check with your network administrator or use the user’s
manual for the Intermec Gateway or DCS 30X to troubleshoot any
potential problems with the server.
In a TCP/IP network, there may be a problem with the connection
between the access point and the host computer. Check with your
network administrator or use your access point user’s manual to
troubleshoot any potential problems with the access point.
Make sure the access point is turned on and operating. You may also be
using the terminal out of range of an access point. Try moving closer to
re-establish communications. If you are using a 21XX access point with
software release 1.34 or earlier, it may not be able to communicate with
the terminal. For help upgrading your access point software, see the
MobileLAN access System Manual (P/N 067150). In a TCP/IP direct
connect network, you cannot scan or enter data when the 2425 is not
communicating with an access point or you may lose your TCP session.
Make sure the Network Activate command is enabled. For help, see
“Network Activate” in Chapter 6 of the 2400 Family system manual.
Make sure the 2425 is configured correctly for your network. The radio
parameters on the terminal must match the values set for all access
points the terminal may communicate with. For help, see “Using RF
Communications on the 2425” on page 55.
If you have an 802.11b radio, the radio initialization process may have
failed. Try resetting the terminal. For help, see “Resetting the
Terminal” on page 85.
If you have tried these possible solutions and the Network Connect
icon is still off, you may have a defective radio card. For help, contact
your local Intermec service representative.
In a UDP Plus or WTP network, the terminal is communicating with
an access point, but it is not connected to the Intermec Gateway or
DCS 30X. You may need to check the 2425 configuration or make
sure the Intermec Gateway or DCS 30X is running and that data
collection is started.
The 2425 may be out of range of an access point or the access point
may have recently been turned off. Make sure the access point is still
turned on and the 2425 is within range.
Each device in the RF network must have a valid IP address. The IP
addresses set on the terminal must match the addresses configured on
the Intermec Gateway or DCS 30X or host. For help, see “Using RF
Communications on the 2425” on page 55.
You may have gone out of range of an access point. Try moving closer
to an access point or to a different location to re-establish
communications. Once you are in range again, the Connect icon will
appear and remain on. Any data you collected while you were out of
range will be transmitted over the network.
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Problems With RF Connectivity (continued)
Problem Possible Solution
You are having problems with your
802.11b RF network coverage.
The Connect icon blinks on the terminal
screen and you see this message:
Unable to connect to
controller. Error 102.
Unable to establish
connection to host. Session
ended.
The Connect icon remains on, but you
cannot establish a terminal emulation
session with the host computer.
*
Make sure that the Medium Density Distribution (MDD) command
on your access point is not enabled. When MDD is enabled, the access
point distributes values for these RF coverage parameters to your
terminal: AP Density, Medium Reservation, and Microwave
Robustness. Changes made by your access point are not reflected in the
terminal menu system.
The 2425 is connected to the access point, but is trying to establish
communications with the Intermec Gateway or DCS 30X and the host
computer. Make sure the terminal is correctly configured for your
network. In a UDP Plus or WTP network, make sure the Intermec
Gateway or DCS 30X is configured and data collection is started. In a
TCP/IP network, make sure the host computer is configured and
running.
If the network is configured correctly, try shutting down and restarting
the Intermec Gateway or DCS 30X to establish communications. You
can also try resetting the terminal. For help, see “Resetting the
Terminal” on page 65.
There may be a problem with the host computer, a problem with the
connection between the Intermec Gateway or DCS 30X and the host
computer, or a problem with the connection between the access point
and the host (TCP/IP). Check with your network administrator to
make sure the host is running and allowing users to login to the system.
Problems While Running Applications
If you are running applications on the terminal and have trouble, check
these possible problems and solutions.
Problems While Running Applications
Problem Possible Solution
There is not enough memory to load a
program.
The terminal does not boot after you
modified the CONFIG.SYS file to configure
a ROM-DOS RAM drive.
You see this error message when trying to
load a program:
ERROR LOADING MODULE
LIBRARY NAME:
<libraryname>
FILE NAME:
<filename>
where libraryname and filename are the
library and files names of the program.
You need to free conventional memory by removing files or
applications from drive C. For help, see “Delete File” in Chapter 5 of
the 2400 Family system manual.
Correct the error in CONFIG.SYS and use the DOS software tools
to recreate drive A with the corrected CONFIG.SYS file.
You need to free conventional memory by removing files or
applications from drive C. For help, see “Delete File” in Chapter 5 of
the 2400 Family system manual.
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Problems While Running Applications (continued)
Problem Possible Solution
A DOS command does not work. For a list of commands, see “Using ROM-DOS Commands” in
Appendix D of the 2400 Family system manual.
You see one of these error messages while
running a PSK or EZBuilder application:
SCREEN ERROR: 30
Code: 9
Hit any key To exit!
SCREEN ERROR: 31
Code: 3
Hit any key To exit!
You try to run a DOS application in the
TRAKKER Antares 2400 Menu System and
see this message:
Not a valid application.
You need to set the RAM Drive Size configuration command. For
help, see “RAM Drive Size” in Chapter 6 of the 2400 Family system
manual.
You tried to run a DOS .EXE application from the TRAKKER
Antares 2400 Menu System. You can only run .BIN applications in
the menu system. To run a DOS .EXE application, enter the
filename at the DOS prompt. For help, see “Running DOS
Applications and Using ROM-DOS Commands” in Appendix D of
the 2400 Family system manual.
Problems Transmitting Data Through the Serial Port
If you are having problems sending or receiving data through the serial
port on the terminal, check these possible problems:
• Make sure the terminal is connected to the PC, host computer, or serial
device through the Trakker Antares TD2400 Communications Dock,
the Trakker Antares Optical Link Adapter, the Trakker Antares 242X
serial interface module, or the modem.
• Make sure you are using a null-modem RS-232 cable to connect the
communications dock, optical link adapter, or the serial interface
module to
the host or serial device.
• Make sure you are using an RJ11 cable to connect the 2420 modem to
the phone jack.
• Make sure an external power supply is connected to the
communications dock and there is power to the electrical outlet.
• Make sure an external power supply is connected to the optical link
adapter or that you have a charged battery pack installed in the terminal.
• Make sure the terminal’s serial port parameters are configured to match
the serial port configuration on the host computer or serial device. For
help, see “Using Serial Communications on the Terminal” on page 51.
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Problems Transmitting Data Through the Intermec Gateway or DCS 30X
If you have a problem while running the application on the terminal in a
UDP Plus or WTP network, check these possible communications
problems.
Problems Transmitting Data Through the Intermec Gateway or DCS 30X
Problem Possible Solution
Transaction Buffer Full. The buffer holding transactions to be sent to the controller is full. Stop collecting
data with this terminal. Make sure the terminal is communicating with the
Intermec Gateway or DCS 30X and let the terminal send all the transactions in
the buffer before you continue collecting data.
Sending Buffer Transactions. This is an information message to tell you that buffered transactions are now
being sent to the Intermec Gateway or DCS 30X. You can begin collecting data
again once the message clears.
Transaction Aborted. The transaction just sent to the Intermec Gateway or DCS 30X was not received.
Try sending the transaction again.
Transmit Error XX, press Enter. There is an error transmitting data to the Intermec Gateway or DCS 30X. XX
represents the status code error. Note the error code in the message and contact
your local Intermec service representative for help. Press ; to continue.
Receive Error XX, press Enter. There is an error receiving data from the Intermec Gateway or DCS 30X. XX
represents the status code error. Note the error code in the message and contact
your local Intermec service representative for help. Press ; to continue.
Shutting down. The Intermec Gateway or DCS 30X is shutting down. You may continue
collecting data and buffer the transactions in the terminal until the Intermec
Gateway or DCS 30X starts again, or stop collecting data with the terminal.
Controller Shutdown.
The Intermec Gateway or DCS 30X has shut down. You may continue collecting
data and buffer the transactions in the terminal until the Intermec Gateway or
DCS 30X starts again, or stop collecting data with the terminal.
Problems Scanning Bar Code Labels
If you cannot scan bar code labels or you are having trouble with the scan
module, check these possible problems.
Problems Scanning Bar Code Labels
Problem Possible Solution
A scan module is not installed. Make sure a scan module is installed correctly. You must have a scan
module, serial module, or input device module attached to use the
terminal.
You have an input device attached to the
input device module and cannot read any bar
code labels.
You may not be using an input device that is supported with the
input device module. Make sure you are using one of the supported
input devices listed in Appendix A, “Specifications.”
Trakker Antares 242X Handheld Terminal User’s Manual 79
Your 242X may not be configured for the input device connected to
it. You must configure the Scanner Selection command and select
the input device that is connected to the terminal. For help, see
“Scanner Selection” in Chapter 6 of the 2400 Family system manual.
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Problems Scanning Bar Code Labels (continued)
Problem Possible Solution
You cannot see a red beam of light from the
integrated scan module when you press the
Scan button and aim the scanner at a bar
code label.
You may be too far away from the bar code label. Try moving closer
to the bar code label and scan it again. You need to be within the
scanning range to scan bar code labels. For help on scanning
distances, see “Physical and Environmental Specifications” in
Appendix A.
You may be scanning the bar code label “straight on.” Try changing
the scanning angle.
Do not look directly into the window area or at a reflection of
the laser beam while the laser is scanning. Long-term exposure to
the laser beam can damage your vision.
Attention Danger: Ne regardez pas directement la réflexion d’un
rayon laser ou dans la fenêtre du laser lorsque celui-ci est en
opération. Si vous regardez trop longtemps un rayon laser, cela
peut endommager votre vue.
An input device is not attached to the input
device module.
The input device connected to the module
for cabled scanners does not appear to work
well or read bar code labels very quickly.
When you press the Scan button, the scanner
LEDs at the top of the keypad do not light
up.
When you release the Scan button, the
scanner LEDs at the top of the keypad do
not turn off.
The integrated scan module does not read
the bar code labels quickly, or the scanning
beam seems to be faint or obscured.
You scan a valid bar code label to enter data
for your application. The data decoded by
the terminal does not match the data
encoded in the bar code label.
Make sure an input device, such as a 1550 laser scanner, is attached
correctly to the input device module. You must install an input
device before scanning bar code labels.
Make sure the Scanner Selection command is set to the specific input
device you have attached. For help, see “Scanner Selection” in
Chapter 6 of the 2400 Family system manual.
Check the bar code symbologies you have enabled on the terminal.
Enable only the symbologies that you are using.
Move within 0.6 meters (2 feet) of a wall and press the Scan button
again. Make sure the scan module emits the red laser beam. If the
LEDs do not light, there may be a problem with them. For help,
contact your local Intermec service representative. If the laser beam
does not turn on, check the other problems in this section for a
possible solution.
The scanner LEDs remain on if you configure the terminal to use
edge triggering. If you configure the terminal for level triggering and
the scanner LEDs remain on, there may be a problem with the
LEDs. Press the Scan button again without scanning a bar code label.
If the LEDs are still on, contact your local Intermec service
representative.
The scan module window may be dirty. Clean the window of the
scan module with a solution of mild soap and water. Wipe dry. Do
not allow abrasive material to touch the window.
The terminal may have decoded the bar code label in a symbology
other than the label’s actual symbology. Try scanning the bar code
label again. Make sure you scan the entire label.
To operate the terminal quickly and efficiently, you should enable
only the bar code symbologies that you are going to scan. If you
enable multiple symbologies, the terminal may, on rare occasions,
decode a bar code according to the wrong symbology and produce
erroneous results.
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Problems Scanning Bar Code Labels (continued)
Problem Possible Solution
The scan module or input device will not
read the bar code label.
When you release the Scan button, the
scanner LEDs at the top of the keypad do
not turn off.
You scan a reader command, such as Change
Configuration, and nothing happens.
If you are using the advanced long range scan module, you may not
be able to scan the bar code labels in this manual. However, you can
still send commands through the serial port or network. For help, see
Chapter 2, “Configuring and Managing the Terminals,” in the 2400
Family system manual.
Make sure you aim the scanner beam so it crosses the entire bar code
label in one pass.
The angle you are scanning the bar code label may not be working
well, or you may be scanning the label “straight on.” Try scanning
the bar code label again, but vary the scanning angle.
The bar code label print quality may be poor or unreadable. To
check the quality of the bar code label, try scanning a bar code label
that you know scans. Compare the two bar code labels to see if the
bar code quality is too low. You may need to replace the label that
you cannot scan.
Make sure the bar code symbology you are scanning is enabled. Use
the TRAKKER Antares 2400 Menu System to check the
symbologies. On the Symbologies Menu, each symbology that is
enabled has an asterisk (*) next to the name of the symbology. If your
bar code symbology is disabled, enable it and try scanning the bar
code label again.
Make sure the application you are running on the terminal is
expecting input from a bar code. You may need to type this
information instead of scanning it.
The scanner LEDs remain on if you configure the terminal to use
edge triggering. If you configure the terminal for level triggering and
the scanner LEDs remain on, there may be a problem with the
LEDs. Press the Scan button again without scanning a bar code label.
If the LEDs are still on, contact your local Intermec service
representative.
The reader commands may be disabled. Scan the Enable Override
command to temporarily enable all of the reader commands.
Enable Override
Trakker Antares 242X Handheld Terminal User’s Manual 81
*$+DC3*
*$+DC3*
You can also enable or disable reader commands with the TRAKKER
Antares 2400 Menu System. For help, see “Command Processing” in
Chapter 6 of the 2400 Family system manual. When you are
finished, remember to disable the override so that your data is not
interpreted as a command.
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Guidelines for Managing Batteries
Follow these guidelines to manage the terminal batteries, prevent
problems, and preserve battery power. For help charging or replacing
batteries, see “Learning About the Terminal’s Batteries” on page 8.
Main Battery Pack
• ALWAYS turn off the terminal BEFORE you remove the main battery
pack.
• ALWAYS keep a charged or partially charged main battery pack in the
terminal.
• Keep a spare, charged main battery pack on hand.
• If the Battery icon appears and remains on solid, you have a low main
battery pack, replace or charge the battery pack as soon as possible.
• When you remove a low main battery pack from the terminal, recharge
the battery pack you just removed.
• If the terminal turns off due to a low main battery pack, do not turn on
the terminal. Replace or charge the main battery pack before you
continue using the terminal.
• Use the battery charger to charge the main battery pack. Charge the
main battery pack for a minimum of 2 hours to make sure the battery
pack is fully charged.
Backup Battery
• If you have a low backup battery, turn off the terminal. Insert a fully
charged main battery pack. The main battery pack will fully charge the
backup battery in approximately 18 hours.
• ALWAYS turn off the terminal BEFORE you remove the backup
battery.
Storing the Terminal
• If you are going to store the terminal for less than 2 weeks, keep both
batteries installed in the terminal. Insert a fully charged main battery
pack before you store the terminal.
• If you are going to store the terminal for more than 2 weeks, save your
data and end your TE or screen mapping session to minimize the risk of
data loss. Remove both the main battery pack and the backup battery
from the terminal.
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Cold Temperatures (Using the 242X in sub-freezing environments)
• If you use the terminal in a cold temperature environment, battery life
will be reduced. Battery life depends on temperature, battery model,
input device, age of the battery pack, your usage, and duty cycle factors.
If you use the terminal for extended periods of time in sub-freezing
environments, you may need to change the main battery pack more
often.
• Do not store the terminal in a cold temperature environment. When
you are not using the terminal, keep it in a warmer area to make sure
the battery chargers will continue operating.
• If the Battery icon blinks, the backup battery charge is low. Move the
terminal to a warmer environment to charge the backup battery. The
backup battery charger operates between 0°C and 40°C (32°F and
104°F). If you are using the terminal in an area outside this temperature
range, the backup battery will not charge.
• Store the battery chargers and spare batteries in a warm (office)
environment to ensure the most efficient operation.
• Charge the main battery pack in an area or room where the temperature
is above freezing.
• If you have been using the terminal in a cold temperature environment
and need to replace or charge either battery, let the batteries warm up
for a half-hour before you charge them.
Booting the Terminal
You seldom need to boot or reset the terminal. When you boot the
terminal, it runs through power-on self test (POST) to test each major
subsystem. The terminal uses the configuration currently saved in flash
memory. After the terminal is finished booting, your application appears
on the screen.
You can boot the terminal using these two methods:
• Configure the q key to boot the terminal when you turn on the
terminal.
• Use the Boot Menu.
Booting the Terminal on Resume
When you press q to turn off the terminal, it turns off and goes into
Suspend mode. When you press q to turn on the terminal, it resumes or
boots depending on the terminal configuration.
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There are two ways to configure the q key using the Resume Execution
configuration command:
• Resume Execution Not Allowed configures the terminal to boot and
restart your application each time you press q to turn on the terminal.
Use this option if you want to restart your application every time you
turn on the terminal.
• Resume Execution Allowed configures the terminal to resume exactly
where it was when you turned off the terminal. Use this option to
resume working each time you turn on the terminal.
You can configure the Resume Execution command by using the
TRAKKER Antares 2400 Menu System or by scanning these bar code
labels. For help, see Chapter 2, “Configuring the Terminal,” or see
“Resume Execution” in Chapter 6 of the 2400 Family system manual.
Resume Execution Not Allowed Resume Execution Allowed
*$+ER0* *$+ER1*
*$+ER0* *$+ER1*
Using the Boot Menu
To access the Boot menu you can:
• reset the terminal. For help, see “Resetting the Terminal” on page 83.
• remove both batteries and wait longer than 15 minutes to install the
backup battery and a charged main battery. Turn on the terminal. This
procedure also performs a destructive reset, which can have
unpredictable results.
• upgrade the firmware. For help, see “Upgrading the Firmware” in
Chapter 2 of the 2400 Family system manual.
BOOT MENU
b - Boot System
l - Run Loader
q - Power Down
POWER DOWN IN 60 SEC
Boot Menu
242XU104.eps
The next table describes the Boot Menu options.
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Boot Menu Options
Option Description
Boot System Press B to boot the terminal. Once the terminal is finished booting,
your application appears on the screen.
Run Loader Press L to load the terminal firmware. To upgrade or load the
firmware, use the Firmware Upgrade option in the TRAKKER
Antares 2400 Menu System. For help, see “Upgrading the Firmware”
in Chapter 2 of the 2400 Family System Manual.
Power Down Press Q to turn off the terminal. When you turn on the terminal, the
Boot Menu screen appears again if POST passes.
Troubleshooting a Locked Up Application
If the terminal or application is locked up and the terminal will not
respond to any key sequences, try the following steps to reset the terminal
and perform a warm boot.
To perform a warm boot
1 Press q to turn off the terminal. Press q to turn on the terminal.
2 Use the TRAKKER Antares 2400 Menu System to reboot the terminal.
a Press ) y 2 4 8 to enter the TRAKKER Antares 2400 Menu
System.
b Choose System Menu, and then choose Upgrade Firmware.
c Choose OK, then YES, and then press d. The Boot Menu appears.
d Press B to boot the terminal.
3 Scan the Reset Firmware label to restart the firmware and application.
Reset Firmware
*-.*
*-.*
If the terminal or application still will not respond, reset the terminal. For
help, continue with the next section.
Resetting the Terminal
If you performed the steps in “Troubleshooting a Locked Up Application”
and the terminal or application is locked up and the terminal will not
respond to the Reset Firmware command, follow the steps in this section
to reset the terminal.
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To reset the terminal
• Scan the Boot Terminal label to reboot the terminal.
Boot Terminal
*-.1*
*-.1*
If the terminal will not scan, you can cold boot the terminal and perform a
destructive reset. A destructive reset can have unpredictable results.
To perform a cold boot
1 Place the terminal on a flat surface.
2 If possible, press q to turn off the terminal.
3 Press and hold the ) and ; keys at the same time, and then press q
while still pressing the other keys. The green scanner LEDs light and the
terminal turns off. Release the keys.
Tip: It helps to press the left side of the ; key in this key sequence.
4 Press q to turn on the terminal. The Boot Menu appears.
BOOT MENU
b - Boot System
l - Run Loader
q - Power Down
POWER DOWN IN 60 SEC
242XU104.eps
Note: If the terminal returns to the exact same screen, the reset
sequence did not work. Repeat Step 1. Make sure you press and hold
the ) and ; keys, and then press the q key.
5 Press B to boot the terminal. Once the terminal has finished booting,
your application appears.
If the terminal still will not reset or boot, try loading the firmware. For
help, contact your local Intermec service representative.
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