The documentation in this publication is provided pursuant to a Sales and Licensing Contract for the
Prophet 21 System entered into by and between Prophet 21 and the Purchaser to whom this documentation is
provided (“License Agreement”). In addition, the licensed software to which this documentation refers may be
supported in accordance with a customer support agreement by and between the same parties (“Support
Agreement”). All warranties, conditions of use, transfer restrictions, and other provisions in the License
Agreement or Support Agreement which are applicable to Licensed Software, are applicable to this
publication. In addition, this publication may include inadvertent technical inaccuracies or typographical
errors for which Prophet 21 is not responsible. Changes may be periodically made to this publication;
these changes will be incorporated in new editions of the publication. Any questions about the
material contained in the publication should be addressed to the Prophet 21 Customer Support
Department at http://customer.p21.com
Nothing in this statement amends or extends the terms of your agreement with Prophet 21 including any
warranties that may be included in our products. Warranties for such agreements are set forth in your
agreement with Prophet 21.
.
Improvements and/or changes to the Licensed Software described in this publication may be made by
Prophet 21 at any time without notice.
6/22/04
Prophet 21 Faspac
All other trademarks and registered trademarks are the property of their respective companies.
Prophet 21 is a registered trademark of Prophet 21, Inc.
This manual provides the instructions for setting up and using your TRAKKER®
Antares™ 2420/2425 terminal in data collection mode with the FASPAC®
FasTrak module. If you are using a TRAKKER 2425, this manual assumes you
are not using it with the FASPAC Radio Frequency applications. You can find
more detailed information about the terminal in the TRAKKER Antares 2420 and2425 Hand-Held Terminal User’s Manual from Intermec.
About This Manual
This manual includes the following chapters and appendices.
Chapter 1, Overview of the TRAKKER—Summarizes the features of the
TRAKKER terminal. Please read this chapter first.
Chapter 2, Using the TRAKKER for the First Time—Explains how to set up your
TRAKKER and use it for the first time.
Chapter 3, Operation—Explains how to use the FASPAC FasTrak programs and
transmit data to FASPAC.
Chapter 4, Troubleshooting—Provides solutions for common problems you may
encounter.
Appendix A, Modem Connect—The procedure for connecting to the host through
modems instead of through a direct connection.
Appendix B, Install Communications Software—The procedures for installing the
communications programs from the TRAKKER disks to a PC, and for
downloading the communications programs from the PC to the TRAKKER.
Appendix C, Upgrade the TRAKKER Firmware—Instructions for installing
TRAKKER firmware upgrades from Intermec.
FPD/318-03vii
INTRODUCTION
Appendix D, Configure a TRAKKER 2425 to Function as a 2420—Instructions
for converting a 2425 terminal to a 2420 terminal, and for converting it back to a
2425 terminal.
Appendix E, Bar Code Reference—Lists all bar codes used in this manual.
Appendix F, Cable Connections—Describes cables and connectors used.
Related Publications
FASPAC Bar Coding Implementation Guide—Includes an overview of bar codes,
how they are used, and the procedures for implementing bar coded operations in
local distributor warehouses and remote customer sites.
Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s
Manual—Includes detailed information about the TRAKKER Antares 2420/2425
data collection terminals.
FASPAC Radio Frequency Applications User’s Guide—Includes setting up and
using the FASPAC Radio Frequency applications with the TRAKKER Antares
2425 data collection terminal. RF applications include receiving, putaway,
picking, shipping, and physical inventory.
Conventions Used in this Guide
The following conventions are used in this guide.
•
The phrase “Press Enter” is the same as “Press Return.”
•
Bold font indicates a key you press or text you type.
•
Ctrl-C indicates two keys that you press simultaneously.
•
<Bold Italic font> in brackets indicates a variable you replace.
•
Italic font indicates a new term or a reference to another book or section.
Note: Contains additional information about the topic being discussed.
âOPTION Users Only: Contains information for users of a specific option
only, such as Manufacturing.
Caution! Alerts you to a situation that could cause damage to the data or system.
viiiFPD/318-03
1
Overview of the TRAKKER
This chapter will help you become familiar with the TRAKKER
2420/2425 terminal, including the meaning of the display icons
and audio tones, and using the terminal’s keypad.
Please read this chapter before you use the terminal.
The primary function of the TRAKKER Antares data collection terminal is to
record bar coded information. We use it to collect information for warehousing
and customer bin stocking operations. The full function keyboard allows you to
manually enter information that cannot be scanned into the device.
After you have collected information with the TRAKKER, you upload it to your
FASPAC system for subsequent validation and processing by the FASPAC
FasTrak programs.
FASPAC supports two models of the TRAKKER Antares terminals.
FPD/318-031-1
OVERVIEW OF THE TRAKKER
The model 2420 captures data through its built in scanner and keyboard.
•
The data is transmitted from the 2420 to the FASPAC system by placing
the 2420 into a communications dock. The communications dock is
connected to a serial port on the FASPAC system using a standard serial
cable. Data can also be transmitted by modem.
The model 2425 has the same capabilities as the 2420, and also supports
•
real-time RF communications with the FASPAC system through a radio
frequency network.
Note: If you will be using the TRAKKER 2425 terminal for RF applications,
refer to the Radio Frequency Applications User’s Manual.
Package Contents
When you receive your package from Faspac Systems, Inc., please check the
contents. You should have received the following items, depending on what you
purchased.
One or more TRAKKER Antares terminals, model 2420 or 2425
•
For each TRAKKER terminal:
–
One hand strap or holster
–
One or two main battery packs (one is installed in the TRAKKER)
•
One or more battery chargers
1-2FPD/318-03
PACKAGE CONTENTS
One or more TRAKKER Antares TD2400 Communications Docks or
•
Optical Link Adapters
For each dock or adapter:
One 15-foot RJ45 serial cable
–
Two connectors: one RJ009 B/F and one RJ009 B/F-X
–
–
One power supply and one power cord
•
For modem connect, one or more external modems
FPD/318-031-3
OVERVIEW OF THE TRAKKER
One Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal
•
User’s Manual
At least one Faspac FasTrak User’s Guide.
•
Other Intermec documentation, including safety documents, scan module
•
documents, and optional accessory documents
Two 3½-inch diskettes containing all program files
•
Note: Save the boxes and shipping material in case you need to store or ship the
TRAKKER terminal.
If you did not receive all of the items that you ordered, call the FASPAC
Customer Service Line.
1-4FPD/318-03
Features
The TRAKKER Antares terminals are ergonomically designed to make data
collection easy. They include the following features:
FEATURES
Scan module accessory for bar code data collection.
•
CGA-compatible display angled for easy viewing.
•
Keypad with 56 keys to support data collection.
•
An internal hard drive (C:).
•
Rechargeable lithium-ion battery pack for main power, and rechargeable
•
NiCad backup battery for memory backup.
On the 2425 terminal, an adjustable antenna that supports 2.4 GHz radio
frequency communications.
The TRAKKER terminal is a mini-computer; it has its own memory, hard disks,
and operating system (OS). All programs are loaded on the C drive on the
terminal. Diagnostic routines are also available from the operating system.
FPD/318-031-5
OVERVIEW OF THE TRAKKER
Keypad
The TRAKKER terminal has several special keys that are used to enter
characters or perform unique functions.
The TRAKKER keypad is color-coded for ease of use. Characters, symbols, and
function keys are printed on or above the keys. The key combinations are easily
identified by the color combinations, which are listed in the following table.
POSITION ON KEYPADCOLORTO TYPE THE CHARACTER
Middle of the keyWhitePress the key
Left side above the keyOrange
Centered above the keyGreen
Right side above the keyBlue
1-6FPD/318-03
Press the orange
Press the green
Press the blue
( key, then the character key
) key, then the character key
u key, then the character key
Cursor/Arrow Keys
TO USE THIS KEYPRESSDESCRIPTION
Arrow up[Moves the cursor up one row or line.
Arrow down{Moves the cursor down one row or line.
FEATURES
Arrow right}Moves the cursor one character to the right.
Arrow left]Moves the cursor one character to the left.
Suspend/Resume Key
The Suspend/Resume key q is the on/off switch for the TRAKKER. When you
turn it off, the terminal does not actually shut off. It goes into a Suspend mode,
which is referred to as “off” in this manual.
In Suspend mode, the TRAKKER continues to power all memory and turns off
the power to the scanner and display screen.
Note: When you turn on the TRAKKER, it resumes exactly where you left off.
However, if the batteries lose power, the TRAKKER re-boots and loses the date
and time.
FPD/318-031-7
OVERVIEW OF THE TRAKKER
Screen
The TRAKKER screen size is 16 lines with a length of 20 characters per line.
All FASPAC programs are displayed in double height character mode, which
brings the screen size to 8 lines with a length of 20 characters per line.
Function Keys
The FASPAC application programs use function keys F1, F2, F3, F4, and F5.
Other key combinations that may be required include:
•
CAPS LOCK: Press )Z.
•
ALT KEYS (indicated by orange lettering): Press ) and then the
character key under the orange print. For example, to back up press )
<
•
CTRL KEYS: Press = and then the character key.
•
SHIFT KEYS (indicated by green lettering): Press ? and then the
character key under the green print. For example, to enter % press ?5.
1-8FPD/318-03
Display Icons
Various icons are displayed in the top line of the terminal screen to indicate the
current status of special keys, battery power, saving data, and radio frequency
and network communications.
ICONNAMEKEY PRESSEDDESCRIPTION
[Ctrl=The first key in a combination. It is stored in
FEATURES
the keypad buffer until you press a second
key.
When you press a second key, the key
combination is entered and the icon
disappears.
Shift)The first key in a combination. It is stored in
the keypad buffer until you press a second
key.
When you press a second key, the key
combination is entered and the icon
disappears.
Caps Lock)ZType all alphabetic characters as uppercase
characters.
Press these keys to enable and disable Caps
Lock.
Function
Left
Function
Right
BatterynaAppears when one or both batteries have a
)The first key in a combination. It is stored in
the keypad buffer until you press a second
key.
When you press a second key, the key
combination is entered and the icon
disappears.
(The first key in a combination. It is stored in
the keypad buffer until you press a second
key.
When you press a second key, the key
combination is entered and the icon
disappears.
low power charge, whether the terminal is
turned on or off.
•
If the icon is solid and the terminal beeps
every 15 seconds, the main battery pack
has about 5 to 45 minutes of power left.
•
If the icon blinks, the backup battery
charge is low.
•
If the icon blinks and the terminal beeps
every 15 seconds, both battery charges
are low.
The icon disappears when the batteries are
charged.
FPD/318-031-9
OVERVIEW OF THE TRAKKER
Audio Signals
The TRAKKER has a beeper and internal speakers that produce audio signals
(beep sequences) as you use the terminal.
The following table lists the beep sequences and what they mean.
BEEP SEQUENCEWHAT IT MEANS
Low beepYou entered a valid command, or the data you
High beepYou entered valid data, the terminal decoded a bar
Three low beepsYou scanned or entered an invalid command or data.
Four low beepsYou turned on the terminal and the power-on self test
entered was successfully stored.
code, or the terminal decoded the last row of a
two-dimensional symbology bar code.
(POST) completed successfully.
Note: You can change the beep volume to meet the needs of your environment
(such as making it louder in a warehouse). See page 3-48.
Serial Port
The serial port on the bottom of the TRAKKER connects to the serial port on the
communications dock. TRAKKER signals are converted to serial signals and
then transmitted through this connection to FASPAC.
The TRAKKER also receives programs from FASPAC through the serial port.
Low beep, high beep, low beep,
high beep
ClickYou pressed a key or scanned a two-dimensional
Low beep every 15 secondsThe main battery is low. Replace or recharge the
You turned on the terminal and the power-on self test
(POST) failed.
symbology bar code.
battery.
1-10FPD/318-03
Batteries
There are two types of batteries in the TRAKKER terminal:
Main battery pack—The main power source for operating the terminal.
•
The charge typically lasts from six to eight hours.
Backup battery—The power source for flash memory and the real-time
•
clock when the main battery is removed from the TRAKKER. When
charged, it will last for up to five years.
Precautions and Warnings
Please observe the following precautions before you set up and operate your
TRAKKER terminal.
Do not look directly into the window area of the scanner or at a reflection
•
of the laser beam while it is scanning. Exposure to the laser beam could
damage your eyesight.
PRECAUTIONS AND WARNINGS
Do not remove the main battery pack while the terminal is turned on. You
•
may lose data.
• Do not remove the backup battery. Data will be lost.
•
If you have been using the terminal in a cold temperature environment and
need to recharge it, let the battery packs warm up for half an hour before
you recharge them.
FPD/318-031-11
OVERVIEW OF THE TRAKKER
1-12FPD/318-03
2
Using the TRAKKER for the First
Time
This chapter provides instructions for setting up and using your
TRAKKER terminal the first time.
To use the TRAKKER terminal for the first time, follow these steps. Each step is
described in detail in the following sections.
1. If applicable, set up the communications dock. If you have an optical link
adapter, refer to the installation instructions that came with it.
2. Charge the main battery pack.
3. Turn on the terminal and initialize it.
4. Test the scanner.
5. Set the date and time.
6. Call Faspac Technical Support to schedule a time to configure your host
7. Download the FASPAC application files to the TRAKKER.
8. Learn about the FASPAC FasTrak programs on the TRAKKER—what
9. Check that bar code labels have been placed throughout your facility.
FPD/318-032-1
server’s serial port and set up connections to FASPAC.
they are and how to navigate through them.
USING THE TRAKKER FOR THE FIRST TIME
Set Up the Communications Dock
The communications dock transfers data to FASPAC using RS-232 serial
communications. It converts TRAKKER signals to serial signals that are then
transmitted to FASPAC. It also receives application programs from FASPAC by
converting the serial signals to TRAKKER signals.
There are three status lights on dock:
•
Receive Status Light—Flashes green when data is being received from
the host.
•
Transmit Status Light—Flashes green when data is being transmitted
from the TRAKKER to the host.
•
Power Status Light—Indicates when power is supplied from the external
power supply. It is amber when no TRAKKER is in the dock, and turns
green when a TRAKKER is inserted in the dock.
The dock also charges the main battery pack and backup battery that are inside
the TRAKKER.
Refer to the Intermec TRAKKER Antares™ TD2400 Communications DockQuick Reference Guide for more detailed information.
2-2FPD/318-03
SET UP THE COMMUNICATIONS DOCK
Follow these steps to set up the dock.
Note: Make sure you have a flat, stable, clean surface that is within 5 ft. (1.5 m)
of an AC electrical source.
1. Attach the RJ45 serial cable to the RJ009 B/F connector.
2. Attach the RJ009 B/F connecter to the 9-pin port on the underside of the
dock, as shown in the illustration below.
3. Attach the power supply to the connecter located on the underside of the
dock, as shown in the illustration below.
FPD/318-032-3
USING THE TRAKKER FOR THE FIRST TIME
4. Place the dock on the flat surface.
5. Plug one end of the power cord into the power supply and the other into
the AC electrical outlet.
The Power Status Light on the dock should be amber. It will turn green
when you insert a terminal in the dock.
If the Power Status Light is not illuminated, check the power connections to the
dock and wall outlet and make sure they are securely plugged in. If the light still
does not illuminate, try another wall outlet.
If the Power Status Light does not illuminate after you have checked the
connections and wall outlet, call the FASPAC Customer Service Line.
2-4FPD/318-03
Charge the Batteries
Although the two battery packs (main and backup) are charged before shipping,
you should recharge them before using the TRAKKER. To recharge the batteries:
1. Press q to turn off the TRAKKER.
2. Place the TRAKKER in the communications dock, and leave it for one
or two hours.
CHARGE THE BATTERIES
The Power Status Light will turn green when the terminal is in place. If it
does not turn green, remove the TRAKKER and insert it in the dock
again.
The battery charger only charges the main battery packs. When installed
in a TRAKKER, the main battery pack then charges the backup battery.
3. Place the spare main battery pack in the battery charger and leave it for
one or two hours.
4. When it is fully charged, replace the main battery pack that was shipped
in the TRAKKER with the spare. See Change the Main Battery Pack on
page 3-43 for instructions on removing and installing the pack.
A fully discharged main battery pack recharges in 16 hours in the dock or two
hours in the battery charger. A fully discharged backup battery recharges in 18
hours.
Tip: Keep the spare main battery pack fully charged and on hand so you can
operate the terminal without interruption.
FPD/318-032-5
USING THE TRAKKER FOR THE FIRST TIME
Turn on the TRAKKER
After the batteries have been charged, you are ready to turn on the TRAKKER.
Press I/O in the upper left corner of the keypad.
After turning on the TRAKKER, the Boot Menu is displayed.
If the Boot Menu is not displayed, follow these steps:
1. Press ) + ;+ q simultaneously and firmly to re-initialize and turn
off the terminal.
Tip: Press the left side of the ; key.
The Scanner LED Indicators below the screen will turn green if the
terminal accepts the key combination.
2. Press q to turn on the terminal. The Boot Menu is displayed.
2-6FPD/318-03
Set Up the TRAKKER
Follow these steps from the Boot Menu:
1. Press B.
2. The TRAKKER performs its initialization process and displays the date
and time.
3. Scan the Enable Code 93 bar code by following these steps.
a) Point the laser scan window of the TRAKKER (the top end) at a
slight angle approximately eight inches from the bar code label.
TURN ON THE TRAKKER
Note: Make sure you hold the terminal at a slight angle, or the beam
may be reflected back into the scanner, hindering its ability to read
the bar code.
b) Press the yellow scan button below the TRAKKER screen.
FPD/318-032-7
Note that the two Scan LED Indicators on the TRAKKER are amber.
USING THE TRAKKER FOR THE FIRST TIME
c) Direct the beam so that it falls across all bars in the bar code below
and release the button.
Enable Code 93
*$+CF1*
*$+CF1*
d) If the scan is successful, the terminal beeps once and the Scan LED
Indicators turn green.
4. Scan the following bar codes, in this order.
Save Configuration in Flash Memory
*.+1*
*.+1*
The FASPAC FasTrak Main Menu is displayed.
2-8FPD/318-03
Adjust the TRAKKER Settings
You can adjust the TRAKKER’s beep volume and screen contrast with the
following bar codes. Practice scanning them until you are comfortable with the
scanning procedure.
Each time you scan a bar code, the volume or contrast is adjusted by one
increment.
Raise Beep Volume
*$+BV9*
*$+BV9*
Lower Beep Volume
*$+BV8*
*$+BV8*
TURN ON THE TRAKKER
Lighter Display Contrast
*$+DJ8*
*$+DJ8*
Darker Display Contrast
*$+DJ9*
*$+DJ9*
Set the Date and Time
Set the TRAKKER’s date and time by following these steps.
1. Scan the Test and Service Mode bar code.
Test and Service Mode
*..-.*
*..-.*
FPD/318-032-9
To enter Test and Service Mode manually, press )yT2M.
USING THE TRAKKER FOR THE FIRST TIME
The TRAKKER Main Menu screen is displayed.
2. Press [ to move the cursor to the System Menu option and then press
;. The following screen is displayed.
3. Press { to move the cursor to the Set Date and Time option and then
press ;.
The screen displays the current time and date for the TRAKKER.
To move through the fields without changing them, press {.
a) Enter the new time in military format and include the seconds. You
can enter periods instead of the colons (:). For example, type
14.30.00.
b) Press { to move the cursor to the New Date field.
c) Enter the new date in YYYY/MM/DD format. You can enter periods
instead of the slashes (/). For example, type 1999.07.15.
d) Press { to move the cursor to OK and then press ;. The System
Menu is redisplayed.
2-10FPD/318-03
TURN ON THE TRAKKER
4. Press d to exit the System Menu and return to the Main Menu.
5. Press d to exit the Main Menu. The OK option will be highlighted.
6. Press ;. The FASPAC FasTrak program screen will be redisplayed.
Now you are ready to connect to the FASPAC host server.
FPD/318-032-11
USING THE TRAKKER FOR THE FIRST TIME
Connect to the Host Server
There are several ways of setting up the TRAKKER to communicate with
FASPAC:
Direct Connect—The TRAKKER communicates directly to the FASPAC
•
host server’s serial port through the communications dock.
Modem Connect—The TRAKKER communicates by modems to the
•
FASPAC host server. This configuration is typically used at remote sites.
See Appendix A for instructions on setting up a modem connection.
These are the steps for connecting the TRAKKER to your FASPAC host server:
1. Schedule a time with Faspac to set up the connections.
2. Test the connection by downloading the communication program files
(INI files) from FASPAC to the TRAKKER.
2-12FPD/318-03
CONNECT TO THE HOST SERVER
3. Download the application program files (BIN files) from FASPAC to the
TRAKKER.
Contact the FASPAC Customer Service Line
Call the FASPAC Customer Service Line to schedule a time to perform the
following tasks:
Determine which FASPAC host server port to use and how to configure it.
•
You and the FASPAC Customer Service Representative will select a host
server port for use. The Customer Service Representative will create the
host port ID number. You use the ID number to identify the TRAKKER in
upload and download activities. Write it in the space below:
Host port number = ______________________
Set up the connection to the host server.
•
Use the cables and connectors described in Appendix F.
•
Test the connection by downloading the communication programs (INI
•
files) from FASPAC to the TRAKKER.
FPD/318-032-13
USING THE TRAKKER FOR THE FIRST TIME
Establish FASPAC to TRAKKER Communications
The FASPAC communication programs (INI files) must now be downloaded to
the TRAKKER. Do this while you are still on the phone with Faspac Technical
Support to test the direct connection.
There are three steps:
1. Run the Download from Host to Trakker (UTIL/TRAK/TKRD) program
on the FASPAC host server.
2. Place the TRAKKER in the dock and run the Receive program.
3. Verify that the direct connection is working properly by downloading the
INI files from FASPAC to the TRAKKER.
Download from Host to Trakker (UTIL/TRAK/TKRD)
Use this program to open the host server port and set up FASPAC to send files to
the TRAKKER.
1. From any FASPAC menu, type
Applications menu is displayed.
TRAK and press Return. The Trakker
2-14FPD/318-03
CONNECT TO THE HOST SERVER
2. Type TKRD and press Return. The following screen is displayed.
3. In the Trakker Device Name field, enter the host port number that was
determined when Faspac Technical Support helped set up your port (see
page 2-13).
4. In the Is This a Modem Port field, enter
N.
The Kermit communication program starts and displays a screen similar
to the following example. It will vary according to your version of the
Kermit software, which must be installed on the FASPAC host.
FASPAC is now ready to send files to the TRAKKER. Leave the screen as it is
and go to the Receive Files menu on the TRAKKER.
FPD/318-032-15
USING THE TRAKKER FOR THE FIRST TIME
Download the INI Files
The INI files must be downloaded to the TRAKKER before the program files
(BIN files). The INI files are necessary for running the transmit programs; they
tell the TRAKKER which program files to receive and where to put them.
1. Place the TRAKKER in the dock. The FASPAC FasTrak Main Menu
should be displayed.
2. Press 4. The Receive Menu is displayed.
3. From the Receive Menu, press 1 to download all INI files to the
TRAKKER. The following screen is displayed.
2-16FPD/318-03
CONNECT TO THE HOST SERVER
The TRAKKER initializes and the following screen is displayed:
4. Press N. The TRAKKER will start receiving the files.
The Receive Status Light (èl) on the communications dock flashes
green when data is being received from the host.
If the connection between the TRAKKER and the FASPAC host server
is working properly, the following screen will be displayed when
transmission starts.
The various file names and packet sizes will be displayed.
When transmission is complete, the TRAKKER re-initializes and the FASPAC
FasTrak Main Menu is displayed. Skip the next section, Connection Failures,
and go to the following section Download the FASPAC Application Programs.
If transmission was not successful, a “Naked 0” error message will be displayed.
Go to the next section, Connection Failures.
FPD/318-032-17
USING THE TRAKKER FOR THE FIRST TIME
Connection Failures
If the TRAKKER fails to connect properly, a non-acknowledgment error, Naked
0, will be displayed.
With help from the FASPAC Customer Service Line, check the following items:
Check that TKRD is running on the FASPAC host server if you are using
•
direct connect.
Make sure that you entered N to modem connect in TKRD.
•
Check that all cables and plugs are securely connected.
•
Make sure that the correct connector is being used (RJ009 B/F or RJ009
•
B/F-X). Refer to Appendix F.
After you and FASPAC Customer Service Representative have resolved the
connection problem, turn to the next section, Download the FASPAC ApplicationPrograms.
2-18FPD/318-03
CONNECT TO THE HOST SERVER
Download the FASPAC Application Programs
Note: Do not use option 5 to download the CSOMAIN file; it was installed on
the TRAKKER before we shipped it to you. We will tell you when to use option
5 to download future releases of CSOMAIN.
Download a CSO File
First determine which version of CSO you want to download.
cso1—Scan or enter the Customer Number, Contract Number, Purchase
•
Order Number, and Sales Person Number for the quote/order being
created.
cso2—Same as cso1, but you can also enter the Ship To Number for the
•
quote/order being created.
cso3—Same as cso2, but you can also enter the Due Date and Bin
•
Location for the quote/order being created.
cso4—Same as cso3, but the dates have a four-digit year (YYYY).
•
cso5—Scan or enter the Customer Number, Contract Number, Purchase
•
Order Number, Sales Person Number, and a Tag Number instead of a Part
Number.
Then follow these steps (the TRAKKER must still be in the dock):
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 2. The following screen is displayed.
3. Press 1, 2, 3, 4,or5. The TRAKKER initializes and displays the
copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
FPD/318-032-19
USING THE TRAKKER FOR THE FIRST TIME
The following screen will be displayed when transmission starts.
Note: It may take up to five minutes for this file to be downloaded to the
TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FASPAC FasTrak Main Menu is displayed.
Download a CSATL File
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 3. The following screen is displayed.
3. Press 1. The TRAKKER initializes and displays the copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
The following screen will be displayed when transmission starts.
2-20FPD/318-03
CONNECT TO THE HOST SERVER
Note: It may take up to three minutes for this file to be downloaded to
the TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FasTrak Main Menu is displayed.
Download a CSPHY File
Note: Download the csphys file, unless we have instructed you to download
csphy1.
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 4. The following screen is displayed.
3. Press 1. The TRAKKER initializes and displays the copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
The following screen will be displayed when transmission starts.
Note: It may take up to five minutes for this file to be downloaded to the
TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FasTrak Main Menu is displayed.
FPD/318-032-21
USING THE TRAKKER FOR THE FIRST TIME
Close the FASPAC Server Port
After you have finished downloading the files to the TRAKKER, press Ctrl-C
on the FASPAC server. This closes Kermit and redisplays the FASPAC menu.
You are now ready to use the TRAKKER. However, please read the next two
sections before you start:
•
How the FASPAC Programs Work—Learn how to navigate and use the
FASPAC FasTrak programs.
•
Bar Code Labels—We recommend that you place bar code labels on
containers and product bins before you start using the TRAKKER.
2-22FPD/318-03
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Learning About the FASPAC FasTrak
Programs
This section will help you become familiar with the FASPAC application
programs you downloaded to the TRAKKER. It describes the common features
of the programs and how you move through them. Each program is described in
detail in Chapter 3, Operation.
Menus
The FASPAC FasTrak Main Menu displays the TRAKKER programs. Below are
illustrations of the Main Menu (csomain.bin) and Convert Scan Orders program
menu (cso1.bin).
In the menu screens, simply type the number key associated with the menu item.
The TRAKKER always initializes when you select an option from the Main
Menu.
Note: Do not use option 5, Exit Program; it exits the FASPAC FasTrak Main
Menu and displays the date and time at the TRAKKER OS prompt. If you do so
inadvertently, see page 4-2 for instructions.
The following function keys are available in the menus:
•
F1—View help information for a particular screen.
•
F4—Return to the previous screen.
FPD/318-032-23
USING THE TRAKKER FOR THE FIRST TIME
Help Screens
Help screens are available from all menus and programs by pressing F1. They
provide information about the programs and fields for the screen.
Use the arrow keys ([ and {) to move the cursor up or down to read all of the
Help screen information. When you press [ or {, the cursor moves in the
direction of the arrow key. When it reaches the bottom or top of the screen, the
next line of information will be displayed.
Programs
To exit from Help, press F1 again.
The Convert Scan Orders, Scan Assigned Tag Location, and Scan Physical
Inventory program menus list the Add, Browse, and Transmit functions for that
program.
2-24FPD/318-03
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Add Screens
You use the Add screens to scan or manually enter new information in data entry
fields.
The following function keys are available in the Add screens:
F1—View help information for a particular screen.
•
F3—Run the Browse program.
•
F4—Return to the previous field, then to the previous screen.
•
To scan data, scan the appropriate bar code for the specific field. If the scan is
successful, the terminal beeps once and the cursor moves to the next field.
To enter information manually, type the data and press ;. The terminal beeps
once and the cursor moves to the next field.
FPD/318-032-25
USING THE TRAKKER FOR THE FIRST TIME
Browse Screens
Browse screens are accessible from the program’s Add screen or the program
menu. They allow you to view the data already collected in the terminal.
To run Browse from a program menu, press 2. To run Browse from a program’s
Add screen, press F3.
A screen is displayed with no data.
Below are the commands you can use to find records.
To start the display from the first record in the file, press S or F3.
•
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
•
To start the display from the end of the file, press E.
•
To display or exit the browse help screen, press F1. Use the arrow keys to
navigate within the scrolling help screen.
•
To scroll to the previous record, press F2.
•
To scroll to the next record, press F3.
•
To go back to the previous menu or screen, press F4.
•
To find a specific record, press F5. You will then be asked to enter the
record number (record numbers are assigned sequentially as you scan or
enter items).
•
To delete the displayed record, press D.
2-26FPD/318-03
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Transmit Screens
When you are ready to upload the data to FASPAC, use the Transmit screens.
The Upload from Trakker to Host (TRAK/TKRS) program must be running in
FASPAC on the host server before you can transmit the data from the
TRAKKER.
These procedures are described in Chapter 3.
FPD/318-032-27
USING THE TRAKKER FOR THE FIRST TIME
Bar Code Labels
The efficiencies and accuracy gained by using scanning technology in a
distribution facility is based on the use of bar coded information. The TRAKKER
terminal is capable of scanning a bar code and transmitting that information to
the FASPAC system.
Therefore, bar coded information should be in place to identify each unique
inventory storage location within a distribution facility. Each container of
inventory product should be identified with a bar coded tag. (The FASPAC
tagging system has been developed to fulfill this requirement.) If the TRAKKER
is to be used in support of a bin-stocking program, bar coded bin labels should be
in place at the customer site.
FASPAC uses the following label types in normal TRAKKER-based
warehousing, manufacturing, and customer bin stocking operations:
Customer Contract Label, for remote (off-site) locations
•
Customer Bin Label, for remote (off-site) locations
•
Location Label, for local (on-site) locations
•
Container Tag Label, for local (on-site) locations
•
These label types are discussed in the following sections.
For detailed instructions for creating labels, refer to the Faspac Bar CodeImplementation Guide.
2-28FPD/318-03
Remote (Off-Site) Locations
Customer Contract Label
This is an example of a customer contract label that you can set up to save time
entering customer, contract, purchase order, and sales person information.
BAR CODE LABELS
Customer Bin Label
This is an example of a customer bin label created by FASPAC. By scanning the
bar coded bin label, you can identify the customer’s part that is assigned to the
bin.
Bin labels can be created using various formats. Information printed on each
label is obtained from the customer’s contract. Smaller versions of this label may
be required as dictated by the size of the label area on the container.
FPD/318-032-29
USING THE TRAKKER FOR THE FIRST TIME
Local (On-Site) Locations
Location Label
This is an example of a rack location label, which is typically on 4” x 6” label
stock. Smaller versions may be required depending on the size of the label area.
Information printed on this label is:
DESCRIPTIONHUMAN
Inventory storage location. Recommended format
for coding each location is ZARRSBX where:
ZIdentifies a zone
AIdentifies aisle
RRIdentifies rack within the aisle
SIdentifies shelf in the rack
BIdentifies bin location on the shelf
XIdentifies location within bin (optional0
Here is an example of a shelf location label:
BAR CODED
READABLE
YesYes
2-30FPD/318-03
BAR CODE LABELS
Container Tag Label
This is an example of an inventory container label created by FASPAC. By
scanning the bar coded tag number, you have access to all of the detailed
information about the contents of the container.
This information was entered in FASPAC at the time the item was received.
Smaller versions of this label may be required as dictated by the size of the label
area on the container.
Information printed on this label typically includes the following:
DESCRIPTIONHUMAN READABLEBAR CODED
FASPAC Tag NumberYesYes
FASPAC Tag Number Data Identifier (DT)NoYes
Part NumberYesYes
Part Number Data Identifier (P)NoYes
Part DescriptionYesNo
QuantityYesYes
Quantity Data Identifier (Q)NoYes
FPD/318-032-31
USING THE TRAKKER FOR THE FIRST TIME
2-32FPD/318-03
3
Operation
This chapter explains how to use the FASPAC application
programs on the TRAKKER, and how to transmit information
to FASPAC on the host server.
Information collected in a TRAKKER terminal must be uploaded to FASPAC.
A TRAKKER Communications Dock or TRAKKER Optical Link Adapter is
required to support these communications.
Here is a typical sequence of events that would take place using a TRAKKER
terminal:
1. Go to the location where information is to be gathered. This may be:
•
A customer’s site where the FasTrak CSO application is used to
collect information for bin restocking (typically at remote sites).
2. Select the appropriate FasTrak application program: Convert Scan
3. Collect the required data using the TRAKKER bar code scanner and
FPD/318-033-1
•
A distribution facility where the FasTrak CSATL application is
used to record the locations of product that is being put away
(local site).
•
A distribution facility where the FasTrak CSPHY application is
used to record the items and respective quantities in conjunction
with taking a physical inventory (local site).
Orders (cso), Scan Putaway (csatl), or Scan Physical Inventory (csphy).
keyboard.
Records are accumulated in one text file per program. That is, one file
for cso, one for csatl, and one for csphy.
OPERATION
4. Make sure that the Upload From Trakker To Host (TRAK/TKRS)
program is running on the FASPAC server.
5. Place the TRAKKER in the communications dock and select the
Transmit menu option.
Only one text file is transmitted at a time from each program.
6. After the data has been transferred to FASPAC, clear it from the
TRAKKER and start collecting new data.
Note: If you do not clear the text file after you transmit to FASPAC,
subsequent records will be added to the file. When you transmit the file
later, FASPAC will end up with duplicate records.
7. Process the files in FASPAC using the Process Trakker Files
(TRAK/TKKR) program.
The operation procedures are divided into sections for remote (off-site) operation
and local (on-site) operation situations.
The following miscellaneous procedures are discussed at the end of the chapter:
Checking the battery power
•
• Changing the main battery
•
Setting the date and time
•
Adjusting the beep volume
•
Adjusting the screen display contrast
•
Checking the disk space on the TRAKKER’s hard drive
3-2FPD/318-03
UPLOAD FROM TRAKKER TO HOST (UTIL/TRAK/TKRS)
Upload from Trakker to Host
(UTIL/TRAK/TKRS)
Before you transmit data from the TRAKKER terminal to FASPAC, run this
program to open the host serial port and set up FASPAC to receive the files.
1. From a FASPAC menu, type
following screen is displayed.
2. In the Trakker Device Name field, type the host port number and press
Return. This is the number that you noted on page 2-13.
3. In the Is This a Modem Port field, enter
to connect to FASPAC.
UTIL/TKRS and press Return. The
N if modems are not being used
FPD/318-033-3
Enter
Y if modems are being used to connect to FASPAC.
Note: You cannot use this port for both direct connect and modem
connect at the same time.
OPERATION
A screen similar to the following example will be displayed.
4. Leave the screen as it is and run the Transmit programs on the
TRAKKER after you have collected data.
5. When you are finished uploading data to FASPAC, press Ctrl-C to exit
Kermit and the TKRS program, and then press Return. The FASPAC
menu will be displayed.
3-4FPD/318-03
Remote Operation
All FasTrak programs can be used for remote operations. The Convert Scanned
Order program is used to collect order information at customer facilities.
Convert Scan Orders Menu (cso.bin)
The Convert Scanned Orders program has options to add new data, browse
through data that has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 1. The TRAKKER initializes and displays the
following menu:
REMOTE OPERATION
These menu options are described below. Screen samples are for cso1. If you
downloaded another version of cso, refer to the online Help in the TRAKKER.
1 Add
Use this option to scan the contract bin labels or enter the information manually.
The data is collected and stored in the TRAKKER until you transmit it to
FASPAC.
A customer’s contract must already be established before the data is processed
using the Process Trakker Files (TRAK/TKKR) program in FASPAC. The
TKKR program will verify the customer and contract information. If the
information is not valid, an error report is printed.
Note: Make sure you set the date in the TRAKKER between the start and end
dates of the contract, or all the data you scan will print on the error report.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
FPD/318-033-5
OPERATION
1. From the CSO menu, press 1. The following screen is displayed.
2. In the CUS field, scan or enter a customer number.
3. In the CON field, scan or enter a contract number.
4. In the PO# field, scan or enter a purchase order number.
5. In the SP# field, scan or enter operator initials. A second Add screen is
displayed.
6. In the ITM field, scan or enter an item number.
7. In the QTY field, scan or enter a quantity for the item.
The cursor returns to the ITM field.
8. Enter more items and quantities, or press F4 to return to the previous
screen (CSOR11). You can also press F2 to return to the previous screen
without backing up through the fields.
9. Add more records, or press F4 to return to the CSO menu.
3-6FPD/318-03
REMOTE OPERATION
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the CSO menu or F3 from the second Add screen
(CSOR12). The following screen is displayed with no data.
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c) Press F2 to display the previous record.
d) Press F3 to display the next record.
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
FPD/318-033-7
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
OPERATION
4. To delete a displayed record:
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished with this screen, press F4 to return to the CSO menu.
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not seated properly. Remove it and insert it in
the dock again.
2. From the CSO menu, press 3. The following screen is displayed.
3. Press N to stop the Transmit program and return to the CSO menu.
Press Y to transmit records.
3-8FPD/318-03
REMOTE OPERATION
The TRAKKER initializes and the following screen is displayed.
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC. You are asked
if you want to dial the FASPAC host’s modem phone number (displayed
at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (çl) on the communications dock flashes
green when data is being transmitted to the host.
FPD/318-033-9
OPERATION
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, it will automatically hang up.
The CSO menu will be redisplayed when this program is finished.
3-10FPD/318-03
Local Operation
The TRAKKER terminal uses the following FasTrak application programs at
your facilities:
Scan Putaway (csatl), used when items are moved from one location to
•
another within a warehouse.
Scan Physical Inventory (csphy), used to count items in a warehouse.
•
Scan Putaway Menu (csatl0.bin)
The Scan Putaway Menu has options to add new data, browse through data that
has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 2. The TRAKKER initializes and displays the
following menu.
LOCAL OPERATION
These menu options are described below.
1 Add
Use this option to relocate tagged product from its present location to a new
location. It relocates the total quantity associated with the tag; partials cannot be
scanned and only the new location is scanned.
Scan the bar code labels or enter the information manually. The data is collected
and stored in the TRAKKER until you transmit it to FASPAC.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
FPD/318-033-11
OPERATION
1. From the Scan Putaway menu, press 1. The following screen is
displayed.
2. In the LOCATION field, scan or enter the new location.
3. In the TAG # field, scan or enter the tag number.
The cursor remains in the TAG # field.
4. Enter more tag numbers, or press F4 to return to the LOCATION field
and add more locations.
5. Press F4 to return to the Scan Putaway menu.
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the Scan Putaway menu or F3 from the Add screen
(CSTG11). The following screen is displayed with no data.
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c)
Press
d) Press F3 to display the next record.
3-12FPD/318-03
F2 to display the previous record.
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
4. To delete a displayed record:
LOCAL OPERATION
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished with this screen, press F4 to return to the Scan Putaway
menu.
FPD/318-033-13
OPERATION
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not inserted properly. Remove it and insert it in
the dock again.
2. From the Scan Putaway menu, press 3. The following screen is
displayed.
3. Press N to stop the Transmit program and return to the Scan Putaway
menu.
Press Y to transmit records. The TRAKKER initializes and the following
screen is displayed:
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC.
3-14FPD/318-03
LOCAL OPERATION
You are asked if you want to dial the FASPAC host’s modem phone
number (displayed at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (çl) on the communications dock flashes
green when data is being transmitted to the host.
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, the modem will automatically hang up.
The Scan Putaway menu will be redisplayed when this program is finished.
FPD/318-033-15
OPERATION
Scan Physical Inventory Menu (csphy.bin)
The Scan Physical Inventory Menu has options to add new data, browse through
data that has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 3. The TRAKKER initializes and displays the
following menu.
These menu options are described below.
1 Add
Using the TRAKKER for loading inventory counts simply replaces the use of the
FASPAC Count Entry By Item (PAY/CEI) and Count Entry By Location
(PAY/CEL) programs. All of the steps for normal physical count processes
remain the same and must still be performed.
The TRAKKER does not do any of the counting; it simply records item numbers,
locations, and quantities. See the FASPAC Volume 2 Inventory ReferenceManuals for more information about the physical inventory process.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
1. From the Scan Physical Inventory menu, press 1. The following screen is
displayed.
2. In the WAREHOUSE # field, scan or enter the warehouse number.
3-16FPD/318-03
LOCAL OPERATION
3. In the YOUR INITIALS field, scan or enter your initials. A second Add
screen is displayed.
4. In the MODE field, scan or enter the mode: T for Tag or L for Lot.
5. In the LOC field, scan or enter the location.
6. In the TAG/LOT# field, scan or enter the tag or lot number, depending
on the mode entered in the MODE field.
7. In the QTY field, scan or enter the quantity for the tag or lot number.
The cursor returns to the TAG/LOT#.
8. Enter another tag/lot number and quantity, or enter another mode and
location. Use the following additional function keys:
Press F2 to return to the first Add screen (CSPH11).
•
•
Press F4 to move the cursor back a field and ultimately to the
previous screen.
•
Press F5 to move the cursor back a field. It does not go back to the
previous screen.
9. When finished, press F4 to return to the Scan Physical Inventory menu.
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the Scan Physical Inventory menu or F3 from the second
Add screen (CSPH12). The following screen is displayed with no data.
FPD/318-033-17
OPERATION
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c) Press F2 to display the previous record.
d) Press F3 to display the next record.
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
4. To delete a displayed record:
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished, press F4 to return to the Scan Physical Inventory menu.
3-18FPD/318-03
LOCAL OPERATION
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not properly. Remove it and insert it in the
dock again.
2. From the Scan Physical Inventory menu, press 3. The following screen is
displayed.
3. Press N to stop the Transmit program and return to the Scan Physical
Inventory menu.
Press Y to transmit records. The TRAKKER initializes and the following
screen is displayed:
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC.
FPD/318-033-19
OPERATION
You are asked if you want to dial the FASPAC host’s modem phone
number (displayed at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (çl) on the communications dock flashes
green when data is being transmitted to the host.
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, the modem will automatically hang up.
The Scan Physical Inventory menu will be redisplayed when this program is
finished.
3-20FPD/318-03
Connection Failures
If the TRAKKER fails to connect properly, you will receive a
non-acknowledgment error (“Naked 0”). A screen similar to the following will be
displayed.
Check the following items:
If modems are being used, check that the phone number is correct.
•
LOCAL OPERATION
Check that TKRS is running on the host if you are using direct connect or
•
modem connect.
If modems are being used, make sure that you entered Y to modem
•
connect in TKRS.
•
Check that all cables and plugs are securely connected.
•
Check that the correct connector is being used (see Appendix F).
FPD/318-033-21
OPERATION
Process Trakker Files (UTIL/TRAK/TKKR)
After the data has been successfully transmitted to FASPAC, use this program to
process the cso, atl, and phy files in FASPAC. You can select one type of file to
process or select all of them to process at once.
After each program has run, a report is printed on the Other printer specified in
your printer settings.
CSO Files
To process Convert Scanned Order (cso) files, follow these steps.
1. From a FASPAC menu, type
The Process TRAKKER files screen is displayed.
2. Type
CSO or ALL (to list all files) and press Return.
TRAK/TKKR and press Return.
3-22FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The Selection screen is displayed.
The columns in this screen are:
Sel—The selection number.
•
Type—The type of data record: Convert Scanned Order (CSO),
•
Assign Tag to Location (ATL), or Physical Inventory (PHY).
•
Version—The version number of the record (for example, 1 =
cso1).
•
Description—The description of the record type.
•
Count—The number of records that have been received for that
file type.
•
Status—The processing status of the records:
Wait = have not been selected for processing
SELECTED = have been selected for processing.
3. Select one or more files to process by entering the number from the Sel
column. In this example, we entered
3 for cso1 records.
FPD/318-033-23
OPERATION
The status for line 3 changed to SELECTED.
4. Type
Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
3-24FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The Convert Scanned Orders screen is displayed.
6. Type
Y and press Return.
Quotes or orders are created for each data record and an error report is
printed.
When the process is finished, the FASPAC menu is displayed.
If the selected data file is processed successfully (that is, a quote is created for at
least one item), it is automatically deleted from FASPAC.
FPD/318-033-25
OPERATION
CSO Error Report
When the CSO process is finished, an error report is printed that lists the
following information:
Quote and order numbers
•
Customer, contract, and PO numbers
•
Items and quantities
•
Error messages, if any
•
If there are any errors, a quote may be created but an order will not be created.
You will have to review the report and manually add the items with errors to the
quote in Order Desk (OD).
Remember, if even one quote is created for at least one item, the data file is
considered to have been successfully processed and it is automatically deleted
from FASPAC.
The following examples show the CSO screen and error report. Note that quote
1365 was created for three line items.
3-26FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
COMPANY: 10BEST FASTENERS, INC.PAGE1
RUN ID: CSO 1CONVERT SCANNED ORDER ERROR REPORT08/09/99
RUN BY: WPD14:41:18 08/09/99
QUOTE LINE CUSTOMER CONTRACT PO NUMBERDATETIME SALESMAN WHSE
HCS75C100ZINCYELLOWPLATING15000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:00 0102
HCS1255025000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:11 0102
HCS1005020000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:14 0102
HCS755020000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:16 0102
HCS505020000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:19 0102
HCS375015000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001H7865408/09/99 13:04:21 0102
HCS2550Z50000000Unable To Figure Out Item No. In Order To Read Item
*E*9591 001 001 H7865408/09/99 13:04:33 0102
75C100HCS9Y15000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:34 0102
125C50HCS8Z25000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:36 0102
100C50HCS8Z20000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:38 0102
75C50HCS8Z20000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:40 0102
50C50HCS8Z20000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:42 0102
37C50HCS8Z15000Item Not Found In Inventory Whse Master File (IM02)
1365 0019591 001 001 H7865408/09/99 13:04:50 0102
25C50HCS8Z5000000106100
*E*9591 001 001 H7865408/09/99 13:04:55 0102
0000715000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:04:57 0102
0000625000Item Not Found In Inventory Whse Master File (IM02)
002
000052000106100
*E*9591 001 001 H7865408/09/99 13:05:06 0102
0000420000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:05:08 0102
0000320000Item Not Found In Inventory Whse Master File (IM02)
*E*9591 001 001 H7865408/09/99 13:05:10 0102
0000215000Item Not Found In Inventory Whse Master File (IM02)
003
0000150000004200
ORDER NOT CREATED BECAUSE OF ERRORS
------------------------------------------
FPD/318-033-27
OPERATION
Which Warehouse is Used
Orders are created for warehouses according to the following specifications:
If there is no contract for the customer, the CSO program uses the primary
•
warehouse specified for the customer in the Customer Processing
Maintenance (CP/MAI) program.
If there is a contract for the customer:
•
If you entered ALL contracts in the TRAKKER, the CSO program
–
searches the Contract file for that customer. When it finds the first
item, it uses the warehouse specified for that item in the contract for
the entire order.
Note: The correct pricing for all other items will be taken from
their respective contracts.
If you entered a specific contract number in the TRAKKER and a
–
warehouse is specified in that Contract file, the CSO program uses
that warehouse.
If you entered a specific contract number in the TRAKKER and
–
ALL warehouses are specified in that Contract file, the CSO
program creates the order for the primary warehouse specified in
the Customer Master record.
–
If you entered ALL contracts in the TRAKKER and all contracts for
the customer specify ALL warehouses, the CSO program creates
the order for the primary warehouse specified in the Customer
Master record.
Where does the Pick List Print
Pick lists are not automatically printed during the CSO process; you must print
them using Pick List Print (OP/OPL/PLP).
After the orders are created in the appropriate warehouses, the pick lists are
printed on the pick list printer specified in Warehouse Address Maintenance
(PO/POM/WAM) If a pick list printer is not specified in PO/POM/WAM, pick
lists are printed on the default printer for the warehouse.
3-28FPD/318-03
ATL Files
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
To process Assign Tag to Location (atl) files, follow these steps.
1. From any FASPAC menu, type
TRAK/TKKR and press Return.
The Process TRAKKER files screen is displayed.
2. Type
ATL or ALL (to list all files) and press Return.
The Selection screen is displayed.
3. Select one or more files to process by entering the number from the Sel
FPD/318-033-29
column. In this example, we entered
2 for ATL records.
OPERATION
The status for line 2 changed to SELECTED.
4. Type
Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
3-30FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The Convert Scanned Assigned Tag Locations screen is displayed.
6. Enter the number of the warehouse from where the files were uploaded.
7. The cursor skips the Update file prompt because it automatically uses Y.
The Tag records will be updated and the report will be printed. However,
records with errors will not be updated.
8. Enter
Y if you want item descriptions to print on the report.
The screen shows the number of records processed.
When the program is finished, this screen is closed and the FASPAC menu is
displayed.
FPD/318-033-31
OPERATION
ATL Report
When the ATL process is finished, a report is printed that lists the following
information for each Tag Record.
Tag Record Number
•
Old Location
•
New Location
•
Error messages, if any
•
COMPANY: 10BEST FASTENERS, INC.PAGE1
RUN ID: CSATLCONVERT SCANNED ASSIGNED TAG LOCATIONS
RUN BY: WPD11:11:28 08/14/99
ITEMTAG NUMBER TAG QTYOLD LOC NEW LOC COMMENTS
===============================================================================================================================
8NWSA0Y6820 SHLFSHLFWarning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
/M10010000 SHLFSHLF
UM=M
/PHOENIX KIT COMPONENT37960 SHLFSHLFWarning: Status 3 Tag
PHOENIX
25C75HCS24000 SHLFSHLFWarning: Status 3 Tag
1/4-20 X 3/4 HEX CAP SCREW GRADE 2
8NWSA0Y6820 SHLFSHLFWarning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
8NWSA0Y6810 SHLFSHLFWarning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
10F50MXF0Z/NPAT67222500 SHLFSHLF
10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
10F50MXF0Z/NPAT66915000 SHLFSHLF
10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
25NWSA0Y66611100 SHLFSHLF
1/4 SAE FLAT WASHER ZC YELLOW
25NWSA0Y665157300 SHLFSHLF
1/4 SAE FLAT WASHER ZC YELLOW
14D50TXP0Z/B6642000 SHLFSHLF
#14 X ½ PHIL PAN T/S TYPE “B” ZINC
/OT 6405OAX6521255 SHLFSHLF
10-24 NYL INSERT MACHINE SCR LOCKNUT YELLOW ZC
25C50HCS8Z6150 SHLFSHLFWarning: Status 1 Tag
1/4-20 X ½ HEX CAP SCREW GR 8 Z/P
End of Report
Whse No: 01
Records Processed:13
Update file
Items With Warning Messages Will Be Updated
Error Messages
Below are Tag record error messages that may be printed on the report.
Error Rewriting Tag Record
Call the FASPAC Customer Service Line immediately.
Invalid Item No in Tag
The item assigned to the Tag Record does not have an Item Warehouse
Record in the same warehouse as the Tag Record. Create the Item
Warehouse Record (IM/MAI). Update the location using either the Tag
Maintenance program (TAG/MAI) or the Assign Tag Locations program
(TAG/ATL).
3-32FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
Invalid New Location
The location entered as the new location is not in the Location Master
File (TAG/SLM). Add the location to the Location master File. Update
the location using either the Tag Maintenance program (TAG/MAI) or
the Assign Tag Locations program (TAG/SATL).
Invalid Tag Number
The Tag Record is not in the Tag Master File. Determine the correct Tag
Record and update the location using either the Tag Maintenance
program (TAG/MAI) or the Assign Tag Locations program (TAG/ATL).
Item Frozen by Physical Inventory
One or more Count Records exist for this item. The location on the Tag
Record cannot be updated until the Count Records have been processed
or deleted (PHY).
New Location Frozen by Physical Inventory
The new location was used to create Count Records and has been flagged
as frozen in the location Master File (TAG/SLM). The location on the
Tag Record cannot be updated until the Count Records have been
processed or deleted (and the location is not longer flagged as frozen).
Old Location Frozen by Physical Inventory
The old location was used to create Count Records and has been flagged
as frozen in the Location Master File (TAG/SLM). The location on the
Tag Record cannot be updated until the Count Records have been
processed or deleted (and the location is no longer flagged as frozen).
FPD/318-033-33
OPERATION
PHY Files
To process Physical Inventory (phy) files, follow these steps.
1. From any FASPAC menu, type
TRAK/TKKR and press Return.
The Process TRAKKER files screen is displayed.
2. Type
PHY or ALL (to list all files) and press Return.
The Selection screen is displayed.
3. Select one or more files to process by entering the number from the Sel
column. In this example, we entered
3-34FPD/318-03
1 for PHY records.
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The status for line 1 changed to SELECTED.
4. Type
Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
FPD/318-033-35
OPERATION
The Convert Scanned Physical Inventory program immediately runs.
The program automatically uses option 2 for Check & Create. It checks
to see if Item Stock Location records are frozen, and if so, creates
Physical Inventory records.
When the program is finished, this screen is closed and the FASPAC menu is
displayed.
PHY Report
When the PHY process is finished, a report is printed that lists the following for
each count record:
•
Type Code (FT=FASPAC Tag Mode, FL = FASPAC Lot Mode)
•
Warehouse number
•
Tag or Log number
•
Location
•
Count Quantity
•
Initials of person count entered by
•
Error messages, if any
•
Current quantity on hand (only for Type Code FT records.)
3-36FPD/318-03
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
COMPANY: 10BEST FASTENERS, INC.PAGE1
RUN ID: CSPHYCONVERT SCANNED PHYSICAL INVENTORY08/14/99
RUN BY: WPD11:55:33 08/14/99
TY WH TAG/LOT NO LOCATIONQTY BY MESSAGEITEM
=================================================================================================================================
=
FT 01672 SHELF22500 BWH10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
FT 01669 F07615000 BWH10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
FT 01241 F076100 BWH INVALID TAG NUMBER
FT 01795 F076400 BWH INVALID LOCATION
FT 01795 F076400 BWH INVALID LOCATION
FT 01777 F0761600 BWH INVALID LOCATION
FT 01773 F0763500 BWH INVALID LOCATION
FT 99772 F0769400 BWH INVALID WAREHOUSE
Lines with errors have not been updated
Error Messages
Below are error messages that may be printed on the report.
Note: If an error occurs for a count, you can manually enter that count in one of
the Count Entry programs after you have corrected the error.
Invalid Location
The location entered is not in the Location Master File (TAG/SLM). Add
the location to the Location master File. Update the location using either
the Tag Maintenance program (TAG/MAI) or the Assign Tag Locations
program (TAG/SATL).
Invalid Tag No
The Tag Record number entered for this count record is not valid
Invalid Warehouse
The warehouse number entered for this count record is not a valid
warehouse number
FPD/318-033-37
OPERATION
Item Not Frozen
The item associated with the Tag Record or FASPAC lot number entered
is not frozen and, therefore, not available to be included in the Physical
Inventory process.
No Available Tag
The count record was entered while in Lot Mode. Neither a Status 2 nor
a Status 3 Tag Record could be found with the location entered.
REF > 99999
More than 99,999 count entries exist. A maximum of 99,999 count
entries can be updated to the Count Records at one time.
Tag Status = 1
This count entry was made while in Tag Mode and a Status 1 Tag Record
was used. Counts can be entered only for Status 2 Tag Records.
3-38FPD/318-03
ALL Files
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
You can process all files (cso, atl, and phy) at the same time by entering A for All
in the Selection screen.
The TKKR program will select all files and then run the Convert Scanned
Orders, Convert Scanned Assigned Tag Locations, and Convert Scanned
Physical Inventory programs one after the other.
You will be prompted for data entry when necessary, and the reports will be
printed for each program.
FPD/318-033-39
OPERATION
Change the Modem Number
Use Modify Trakker Modem Number (UTIL/TRAK/TKRM) to change the
modem number in the INI files.
1. From any FASPAC menu, enter
The following screen is displayed.
2. Type the new modem number and press Enter.
The change is saved and the program is closed.
TKRM.
3. To exit the program without changing the number, press CMD or SKIP.
Now load the new INI files to the TRAKKER following the instructions on
page 2-16.
3-40FPD/318-03
Check the Battery Power
If the main battery pack charge is low, you should recharge it as soon as possible.
If you see the Battery icon or hear a beep every 15 seconds, the power is almost
exhausted. Use the following table to find out which battery is low or discharged.
WARNINGWHAT IT MEANSWHAT YOU DO
CHECK THE BATTERY POWER
The Battery icon turns on
and stays on, and the
terminal beeps every 15
seconds.
The Battery icon blinks.The backup battery is low.
The Battery icon blinks
and the terminal beeps
every 15 seconds.
The main battery pack is
low; there may be 5 to 45
minutes of power left.
Both the main battery pack
and the backup battery are
low.
q to turn the terminal off.
Press
Either swap main battery packs, or place the
TRAKKER in the dock to recharge the battery.
The main battery recharges in about one hour.
q to turn the terminal off.
Press
Either swap main battery packs, or place the
TRAKKER in the dock to recharge the battery.
The main battery pack will recharge the backup
battery.
If the backup battery is not recharged, replace
the main battery pack with the spare battery
pack. Place the terminal in the dock again.
The backup battery recharges in about 18 hours.
Immediately press
Replace the main battery pack with the spare
battery pack.
Place the terminal in the dock.
The main battery pack will recharge the backup
battery.
The backup battery recharges in about 18 hours.
q to turn the terminal off.
Note: If the Battery icon blinks after both batteries have been charged, call
Faspac Technical Support.
FPD/318-033-41
OPERATION
Recharging
To recharge the main battery, press q to turn off the TRAKKER and place it in
the communications dock, or place a battery in the battery charger.
Make sure the power indicator light on the dock turns green. If it is amber, the
TRAKKER is not seated properly. Remove the terminal and place it in the dock
again.
Tips
Because the battery charge typically lasts for one work day, you can leave the
TRAKKER in the dock overnight after you upload the data.
The main battery pack recharges the backup battery when necessary.
Note: Remember to turn the terminal off when recharging the batteries, or they
will not be charged.
Here are some tips to help you manage your terminal’s battery power while you
work.
•
Keep the spare main battery pack charged and on hand so you can operate
the terminal with minimal interruption.
•
Always keep a charged or partially charged main battery back in the
terminal. Without one, the backup battery will lose power and you will
lose any data.
•
If you are not using the terminal for five minutes or longer, press q to
turn off the terminal.
3-42FPD/318-03
CHANGE THE MAIN BATTERY PACK
Change the Main Battery Pack
This section describes the procedures for removing and installing the main
battery pack.
Remove the main battery pack:
1. Press q to turn off the terminal.
2. Lift the hand strap’s T-bar out of the T-bar opening on the bottom end of
the terminal, and move the strap out of the way.
3. Open the battery door by pushing down on the battery door latch and
sliding it toward the bottom end of the terminal.
4. Lift the battery door by the top edge and remove it from the terminal.
5. Slide the battery pack toward the bottom of the terminal.
FPD/318-033-43
OPERATION
6. Tilt the terminal and let the battery pack drop into your hand.
Install a battery pack:
1. Hold the battery pack with the flat side facing down and the arrow at the
top pointing to the top end of the terminal.
3-44FPD/318-03
CHANGE THE MAIN BATTERY PACK
2. Place the battery pack in the battery compartment.
3. Hook the slots on the bottom of the battery pack into the slots on the
bottom of the battery compartment.
4. Slide the battery pack toward the top of the terminal until it locks on the
connectors inside the compartment. It must be all the way forward to
close the battery door.
5. Hook the bottom edge of the battery door into the case.
6. Push the door down to close it over the compartment.
7. Push the door latch down and slide it toward the top end of the terminal
to lock the door.
8. Insert the hand strap’s T-bar in the T-bar opening on the bottom end of
the terminal.
Caution: If the battery door does not close properly, do not force it. Remove it,
check that the wires are not in the way and that the main battery pack is correctly
installed, and then try again.
FPD/318-033-45
OPERATION
Set the Date and Time
Follow these steps to change the date and time on the TRAKKER.
1. From any FASPAC application program screen, scan the Test and
Service Mode bar code.
Test and Service Mode
*..-.*
*..-.*
To enter this mode manually, press )yT2M.
The TRAKKER Main Menu screen is displayed.
2. Press { to move the cursor to the System Menu option and then press
;. The following screen is displayed.
3. Press { to move the cursor to the Set Date and Time option and then
press ;. The screen displays the current time and date for the
TRAKKER.
3-46FPD/318-03
SET THE DATE AND TIME
To move through the fields without changing them, press {.
a) Enter the new time in military format and include the seconds. You
can enter periods instead of the colons (:). For example, type
14.30.00.
b) Press { to move the cursor to the New date field.
c) Enter the new date in YYYY/MM/DD format. You can enter periods
instead of the slashes (/). For example, type 1999.07.15.
d) Press { to move the cursor to OK and then press ;. The System
Menu is redisplayed.
4. Press d to exit the System Menu and return to the Main Menu.
5. Press d to exit the Main Menu. The OK option will be highlighted.
6. Press ;. The FASPAC application program screen will be redisplayed.
If you want to check the changes, repeat these steps.
FPD/318-033-47
OPERATION
Adjust the Beep Volume
The TRAKKER has five levels of beep volumes, including off. You can adjust
the beep volume by scanning these bar codes. Each time you scan a bar code the
volume is adjusted by one increment.
Raise Beep Volume
*$+BV9*
*$+BV9*
Lower Beep Volume
*$+BV8*
*$+BV8*
To adjust the beep volume manually, press (+. Each time you press these
keys the volume is adjusted louder by one increment, then it turns off, then it
starts over at the quietest level.
3-48FPD/318-03
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