Intermec EasyCoder 4420, EasyCoder 4420e, EasyCoder 4440, EasyCoder 4440e User Manual

User’s Manual
EasyCoder® 4420 and 4440 Bar Code
Label Printer
Intermec Technologies Corporation Worldwide Headquarters
www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and
service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2001-2006 Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser,
Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
Novell is a registered trademark of Novell, Inc.
Kimdura is a registered trademark of Kimberly Clark.
Kapton is a registered trademark of Dupont.
Speedo, Dutch, and Swiss are registered trademarks of Bitstream Inc.
The name Windows is a registered trademark of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
ii EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Manual Change Record
This page records the changes to this manual. The manual was originally released as version 001.
Version Date Description of Change
002 10/2001 Updated the user’s guide to support latest hardware version of the 4420 and 4440
printers.
003 03/2003 Updated the user’s manual to include the EasyLAN 10i2 adapter accessory and the
EasyLAN wireless option.
004 09/2006 Updated this manual to include new front matter, a warning about opening the
electronics cover, and troubleshooting tip on uneven print quality and ribbon wrinkling.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual iii
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iv EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Contents
Getting Started............................................................................................................................... 1
1
1233*Helv Condensed Contents
Before You Begin.................................................................................................................ix
Safety Information..................................................................................................ix
Global Services and Support...................................................................................ix
Warranty Information ...............................................................................ix
Web Support.............................................................................................ix
Telephone Support.....................................................................................x
Who Should Read This Document? ........................................................................x
Related Documents ................................................................................................xi
Learning About the Printer.................................................................................................. 2
Understanding the Front Panel............................................................................................ 3
Using the Front Panel LEDs................................................................................... 3
Using the Front Panel LEDs for Troubleshooting .................................................. 4
Using the Feed/Pause Button.................................................................................. 5
2
Preparing the Printer for Installation ................................................................................... 5
Connecting the Printer to a Power Source .............................................................. 6
Opening the Printer................................................................................................ 7
Loading Media Into the Printer .............................................................................. 7
Loading Roll Media................................................................................... 8
Loading Fanfold Media ............................................................................. 9
Loading Thermal Transfer Ribbon ....................................................................... 11
Printing the Hardware Configuration Test Label.................................................. 14
Setting the Media Sensitivity Number ............................................................................... 15
Setting the MSN for Intermec Media and Ribbon................................................ 16
Setting the MSN for Other Media and Ribbon .................................................... 17
Installing the Printer................................................................................................................. 21
Connecting the Printer to Your System ............................................................................. 22
Connecting the Printer to a PC ............................................................................ 22
Connecting the Printer to a PC Serial Port .............................................. 23
Connecting the Printer to a PC Parallel Port ........................................... 23
Connecting the Printer to a Network.................................................................... 23
Connecting the Printer to an AS/400.................................................................... 24
Connecting the Printer to a Mainframe ................................................................ 24
Cabling in Noisy Electrical Environments ............................................................ 24
Configuring the Serial Port for Communications .............................................................. 25
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
v
Contents*1233*
Communicating With the Printer...................................................................................... 27
Using PrintSet to Test Communications ...........................................................................28
Maintaining the Printer........................................................................................................... 29
3
Inspecting the Printer ........................................................................................................ 30
Maintenance Schedule ....................................................................................................... 30
Tools for Cleaning the Printer ........................................................................................... 31
Using the PrintSet Software.................................................................................. 27
Using Third-Party Software.................................................................................. 27
Using Intermec Printer Language (IPL) Commands ............................................. 27
Cleaning the Printhead ......................................................................................... 32
Cleaning the Printer Covers.................................................................................. 34
Cleaning the Rollers and the Tear Bar .................................................................. 34
Cleaning the Media Guides and Media Path......................................................... 36
Cleaning the Label Sensors ................................................................................... 37
4
5
Troubleshooting the Printer ................................................................................................ 39
Troubleshooting Checklist................................................................................................. 40
Printer Operation Problems............................................................................................... 40
Print Quality Problems...................................................................................................... 42
Communication Problems................................................................................................. 44
Preventing Data Loss ......................................................................................................... 44
Optimizing Printer Performance ....................................................................................... 47
Optimizing and Maintaining Print Quality ....................................................................... 48
Correcting Uneven Print Quality ......................................................................... 48
Adjusting the Print Darkness................................................................................ 49
Fine-Tuning the Top of Form Position ................................................................ 51
Adjusting the Label Gap Sensor............................................................................ 54
Adjusting the Label Mark Sensor.......................................................................... 56
Using the Printer Memory Efficiently................................................................... 57
How Is the Printer Storage Memory Used?.............................................. 57
Making the Most of the Memory............................................................. 57
Increasing Throughput......................................................................................... 58
What Is an Image Band?.......................................................................... 58
How the Image Bands Command Works ................................................ 58
Optimizing Print Speed and Image Band Setting..................................... 59
vi EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
6
A
1233*Helv Condensed Contents
Using Test and Service Mode............................................................................................... 61
Using Test and Service Mode Procedures .......................................................................... 62
Printing Test Labels........................................................................................................... 64
Using Data Line Print Mode ................................................................................ 64
Performing Selective Transfer............................................................................... 64
Using Memory Reset ............................................................................................ 65
Setting Configuration Commands in Test and Service Mode ............................................ 66
Setting the Number of Dot Increments ................................................................ 67
Adjusting the Label Rest Point.............................................................................. 68
Setting Emulation Mode ...................................................................................... 69
Using Forms Adjust.............................................................................................. 71
X Forms Adjust ....................................................................................... 72
Y Forms Adjust........................................................................................ 72
Specifications................................................................................................................................ 75
4420 and 4440 Printer Specifications ................................................................................ 76
B
Factory Default Settings..................................................................................................... 78
Printer Options .................................................................................................................79
Communications Interfaces .................................................................................. 79
EasyLAN 10i Interface............................................................................. 79
EasyLAN 10i2 Adapter............................................................................ 80
EasyLAN Wireless Option....................................................................... 80
Coax Interface ......................................................................................... 80
Twinax Interface...................................................................................... 80
Finishers ............................................................................................................... 80
Cutter...................................................................................................... 80
Self-Strip/Full Roll Batch Takeup............................................................ 80
Kanji/Katakana..................................................................................................... 81
Memory Expansion .............................................................................................. 81
Bar Code Symbologies Supported...................................................................................... 81
2D Symbologies ................................................................................................... 82
2D Stacked Symbologies ......................................................................... 82
2D Matrix Symbologies........................................................................... 83
Character Sets............................................................................................................................... 85
International Character Sets............................................................................................... 86
Advanced Character Table.................................................................................... 86
Emulation Mode Character Table ........................................................................ 86
IBM Translation Character Table......................................................................... 87
Code Page 850 Character Table............................................................................ 88
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vii
Contents*1233*
Extended Character Sets .................................................................................................... 89
Communications Reference ................................................................................................. 93
C
Communications Protocols ............................................................................................... 94
Communications Interfaces ............................................................................................... 98
Intermec Standard Protocol.................................................................................. 94
XON/XOFF Protocol (Software and Hardware Flow Control) ............................ 95
Polling Mode D.................................................................................................... 96
Multi-Drop Protocol ............................................................................................ 96
Hardware Protocol ............................................................................................... 96
User-Defined Protocol.......................................................................................... 97
Host Requirements............................................................................................... 98
Communications Boundaries................................................................................ 98
RS-232 Serial Interface ......................................................................................... 99
RS-422 Serial Interface ......................................................................................... 99
RS-485 Serial Interface ......................................................................................... 99
G
I
Printer Serial Port............................................................................................................ 100
Glossary .......................................................................................................................................... 103
Index................................................................................................................................................. 111
viii EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Before You Begin
This section provides you with safety information, technical support information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
1233*Helv Condensed Before You Begin
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our current documents (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec support services knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual ix
Before You Begin *1233*
Telephone Support
These services are available from Intermec.
Service
Order Intermec products
Order Intermec media
Order spare parts Order spare parts. 1 or 2 and then choose 4 Technical Support Talk to technical support
Service • Get a return authorization
Service contracts • Ask about an existing
Description
• Place an order.
• Ask about an existing order. Order printer labels and
ribbons.
about your Intermec product.
number for authorized service center repair.
• Request an on-site repair
technician.
contract.
• Renew a contract.
• Inquire about repair billing
or other service invoicing questions.
In the U.S.A. and Canada call 1-800-755-5505 and choose this option
1 and then choose 2
1 and then choose 1
2 and then choose 2
2 and then choose 1
1 or 2 and then choose 3
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.
Who Should Read This Document?
Analysts and programmers should use this manual to learn how to operate, program, and connect the printer to a network or system. The first part of this manual tells you how to install, operate, maintain, and troubleshoot your printer. The last part of the manual covers advanced features of the 4420 and 4440 printers. A basic understanding of programming and data communications is necessary.
x EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Related Documents
1233*Helv Condensed Before You Begin
The Intermec web site contains Intermec documents (in PDF) that you can download for free.
To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Service & Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you
want to download.
To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual xi
Before You Begin *1233*
xii EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Getting Started
1
This chapter introduces the 4420 and 4440 printer and explains how to get your new printer up and running. This chapter covers these topics:
• Learning about the printer
• Understanding the front panel
• Preparing the printer for installation
• Setting the media sensitivity number
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 1
Chapter 1 — Getting Started Cd 39 Helvetica Condensed
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Learning About the Printer
Features of the 4420 and 4440 printer include:
• High throughput
• IEEE 1284 parallel port
• 18,000 inch ribbon capacity
• Simple user interface
• Moveable label gap sensor
• Up to 10 inches per second (ips) print speed with selected media
• Thermal transfer and direct thermal printing support
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window
Feed/Pause button
ower/Data LED
Alert LED
P
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Empty/Pause
Feed/Pause
rt
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Med cove
Empty/Pause
In
LED
te
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2
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44XXU001.eps
Media access door
4420 and 4440 front view: This illustration shows the 4420 and 4440 features on the front of the printers.
2 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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ns
access slot
Darkness adjust control
DIP switches
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
Optional I/O board port
Serial communicatio port
Parallel port
4420 and 4440 back view: This illustration shows the 4420 and 4440 features on the back of the printers.
Several options are available for use with the 4420 and 4440 printer. See Appendix A, “Specifications,” for a complete description of each option.
Understanding the Front Panel
This section explains the function of the front panel LEDs and the Feed/Pause button.
Using the Front Panel LEDs
You use the front panel LEDs to monitor the status of the printer.
I
O
Fanfold media
On/Off switch
AC power cord receptacle
44XXU003.eps
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Chapter 1 — Getting Started Cd 39 Helvetica Condensed
Feed/Pause
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1
2
3
Power/Data
Alert
Empty/Pause
44XXU026.eps
Front panel LEDs: This illustration shows the LEDs that are on the front panel of the printers. For help understanding these LEDs, see the next LED Descriptions table.
LED Descriptions
Number LED State Indication
1 Power/Data Off
On Flashing
2 Alert Off
Flashing On
3 Empty/Pause Off
Flashing On
Power off Power on Receiving data
Printing or idle Over-temperature System fault
Printing or idle Paused Media fault
Using the Front Panel LEDs for Troubleshooting
You can use the front panel LEDs to troubleshoot the printer.
LED States for Problems
Problem LED State
Over-Temperature If the printer overheats, the Alert LED flashes and the printer
Media or System Faults
4 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
stops. Do not try to troubleshoot or adjust the printer—just allow it enough time to cool down and it will resume operation on its own. You should only encounter this problem after extended print jobs.
If the Empty/Pause or the Alert LED remains on, the printer is experiencing a media or system fault. See Chapter 4, “Troubleshooting the Printer,” for help in correcting the problem.
Cd 39 Helvetica CondenseChapter 1 — Getting Started
Using the Feed/Pause Button
The Feed/Pause button, located on the front panel of the 4420 or 4440 printer, performs several functions depending on the mode of the printer.
Feed/Pause Button Functions
Printer Mode You Want To What to Do
Idle Feed out one label or
Continuously feed
Take the printer
Printing Pause the printer. Press and release the Feed/Pause button.
Cancel the current
Turned on for the first time
a minimum specified amount of media.
media.
offline.
print job. Print the hardware
configuration test label.
Press and release the Feed/Pause button.
Press and hold the Feed/Pause button. When you release the button, the media stops feeding.
Press the Feed/Pause button twice. Press the button again to bring the printer online.
Press and release the button again to resume printing.
Press and hold the Feed/Pause button until the printer stops printing.
Press and hold the Feed/Pause button. See “Printing the Hardware Configuration Test Label” later in this chapter.
Preparing the Printer for Installation
Before connecting the printer to your data collection system, you need to
1 connect the printer to a power source. 2 open the printer. 3 load media. 4 load ribbon. 5 print a hardware configuration test label.
These steps are described in the next sections.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 5
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Connecting the Printer to a Power Source
The back of the printer contains the AC power cord receptacle, the serial communications port, the parallel communications port, the accessory port, the darkness adjust, the On/Off switch, and two banks of DIP switches.
To connect the printer to a power source
1 Turn off the printer. 2 Make sure the DIP switches on the back of the printer are set to their
factory default settings.
Top Bank Turn on switch 1. Turn off switches 2 through 8. Bottom Bank Turn off switches 1 through 8.
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1 2 3 4 5 6 7 8
3 Plug the AC power cord into the receptacle at the rear of the printer. 4 Plug the other end of the power cord into a grounded wall outlet or
surge protector.
5 Turn the printer on.
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
1 2 3 4 5 6 7 8
I
O
O
OI
44XXU005.eps
When you turn on the printer, the green light emitting diode (LED) lights and the platen roller advances. The yellow LED lights until you load media.
6 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Opening the Printer
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You need to open the printer when you load media or perform maintenance procedures.
To open the printer
1 Place the fingers of your right hand under the embossed section of the
media cover (the media cover release) and pull the bottom of the media cover away from the base of the printer.
2 Grasp the front of the media cover with your left hand and lift the front
of the media cover upward to release it from the printer frame.
3 Lift the media cover away from the top of the printer.
3
2
Feed/Pause
P
ow
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D
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Al
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Empty
/Pause
Intermec
442
0
Loading Media Into the Printer
The printer can print on rolls of or fanfold thermal transfer or direct thermal media. The default setting for the printer is direct thermal mode. However, the sample media that shipped with the printer is thermal transfer. If you are using thermal transfer media, you need to load thermal transfer ribbon and change the media type setting. For help loading the ribbon, see “Loading Thermal Transfer Ribbon” later in this chapter. To change the media type setting, see “Configuring the Serial Port for Communications” in Chapter 2.
44XXU006.eps
1
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Chapter 1 — Getting Started Cd 39 Helvetica Condensed
g
Loading Roll Media
1 Raise the printhead by rotating the head lift lever clockwise until the
printhead disengages.
2 Turn the supply roll retainer counterclockwise to release it and then
slide it to the outer end of the supply roll post. Turn it clockwise to lock it in place.
Note: If you are replacing the empty media roll with a new roll of the same width, you do not need to adjust the edge guide or the supply roll retainer.
3 Place the media roll on the supply roll post and position it firmly against
the printer.
4 Insert the media support between the roll of media and the supply roll
retainer before securing it.
5 Turn the supply roll retainer counterclockwise and slide it lightly up
against the media support. Turn the supply roll retainer clockwise to secure.
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6 Loosen the edge guide and slide it all the way to the outer edge of the
lower media guide. Tighten it in place.
7 Pull down on the lower media guide to allow easy access to the media
path.
8 Unroll several inches of media and insert it between the media guide
plates as shown below. Make sure the label passes between the upper and lower media guides and out the front of the printer.
Head lift lever
Media
Label
ap
sensor
Upper media guide
Media roll
Supply roll post
Supply roll retainer
Media support
8 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Edge guide
Lower media guide
44XXU027.eps
Cd 39 Helvetica CondenseChapter 1 — Getting Started
9 Release the lower media guide and adjust the edge guide (by loosening it
and sliding it) to position the media firmly against the inside wall of the printer.
10 Adjust the label gap sensor position if necessary. For help, see
“Adjusting the Label Gap Sensor” in Chapter 5.
11 If you are using thermal transfer media, you need to load ribbon. Follow
the instructions for “Loading Thermal Transfer Ribbon” later in this chapter before you finish performing this procedure.
12 Lower the printhead by rotating the head lift lever counterclockwise
until it locks.
13 If you are loading continuous media or mark label stock, use PrintSet,
your third-party software, or the printer command set to tell the printer what kind of media you are using.
14 Press the Feed/Pause button to advance several inches of media through
the printer and out the label opening in the front cover. The yellow Empty/Pause LED goes out.
Note: If the yellow Empty/Pause LED does not go out, reload the media and try again.
Note: In the future, you may want to refer to the label located on the inside of the media cover for directions on loading media.
Loading Fanfold Media
In fanfold printing, you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover.
To load fanfold media
1 Open the printer. 2 Rotate the head lift lever clockwise to release the printhead. 3 Turn the supply roll retainer counterclockwise and slide it to the outer
end of the supply roll post. See the next illustration.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 9
Chapter 1 — Getting Started Cd 39 Helvetica Condensed
H l
Helvetica
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
Media access
I
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slot
Fanfold media
44XXU008.eps
ead lift
ever
Edge guide
Lower media guide
Supply roll post
Supply roll retainer
4 Place the fanfold media slightly lower than the slot in the printer back
cover. Align the fanfold media with the label path through the printer. Insert media through the slot at the rear of the printer and thread it over the supply roll post.
5 Unscrew the edge guide and slide it to the outer edge of the lower media
6 Pull down on the lower media guide to allow easy access to the media
7 Insert the fanfold media through the printer mechanism as shown in the
8 Release the lower media guide and adjust the edge guide to position the
9 Slide the supply roll retainer up to the edge of the fanfold media and
10 Rotate the head lift lever counterclockwise until it locks to engage the
10 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
guide. Screw it in place.
path.
previous illustration. The fanfold media passes over the supply roll post and out the front opening of the printer.
media firmly against the inside wall of the printer.
turn the supply roll retainer clockwise until it locks firmly in place. This action secures the media against the inside wall of the printer.
printhead.
Cd 39 Helvetica CondenseChapter 1 — Getting Started
11 Replace the media cover. 12 Press the Feed/Pause button to advance one label through the printer.
The yellow Empty/Pause LED goes out.
Note: If the yellow Empty/Pause LED does not go out, reload the media and try again.
Note: In the future, you may want to refer to the label located on the inside of the media cover for directions on loading media.
Loading Thermal Transfer Ribbon
If you plan to print in thermal transfer mode, you must install thermal transfer ribbon (TTR) on the ribbon supply hub after you install the thermal transfer media. You also must use thermal transfer media and change the media type setting. For help loading the media, see “Loading Media Into the Printer” earlier in this chapter. To change the media type setting, see “Configuring the Serial Port for Communications” in Chapter 2.
Note: Save the packaging that your ribbon came in. Attached to the ribbon packaging is a small label with a three-digit sensitivity number printed on it. You need this information to set the correct media sensitivity number. For help, see “Setting the Media Sensitivity Number” later in this chapter.
The core of your thermal transfer ribbon is either made of cardboard or plastic. You need to use the correct core-locking brackets for your ribbon core. The printer ships from the factory with the cardboard core-locking brackets already attached.
Note: If you do not use the correct core-locking brackets, you may experience printing problems or possible damage to the printer.
To change the cardboard core-locking brackets to plastic core-locking brackets
1 Pull up on the middle of the cardboard core-locking bracket (P/N
065375), while pushing down on one end with your index finger, until the end of the bracket is free of the ribbon hub.
2 Remove the other end of the bracket from the ribbon hub. 3 Slide one end of the plastic core-locking bracket (P/N 066792) into a
bracket slot on the ribbon hub.
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Chapter 1 — Getting Started Cd 39 Helvetica Condensed
4 Lift up on the middle of the bracket and use your index finger to slide
the other end of the bracket into the remaining bracket slot on the ribbon hub.
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Core-locking bracket
To load thermal transfer ribbon
1 Make sure you have raised the printhead. If not, turn the head lift lever
clockwise until it releases the printhead.
2 Place the empty ribbon core that came with the printer onto the ribbon
rewind hub.
3 Detach the leader from the new thermal transfer ribbon roll and unwind
the end of the ribbon approximately 20.32 cm (8 in). The edge of the ribbon has a leader (with an adhesive strip on the leader edge) for guiding the ribbon through the printhead mechanism.
4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub
with the ribbon roll winding clockwise.
5 Route the ribbon leader through the printer mechanism as shown in the
following illustration.
6 Attach the leader from the new thermal transfer ribbon roll to the
empty ribbon core using the adhesive strip on the leader edge.
Note: Make sure the ribbon runs above the upper media guide. The shiny side of the ribbon must come in contact with the printhead.
Bracket slot
44XXU029.eps
7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly
through the printhead mechanism and the leader moves past the printhead.
12 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica CondenseChapter 1 — Getting Started
In
t
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me
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Empty ribbon
roll
Thermal transfer
ribbon
Feed/Pause
P
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a
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a
Ale
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Empty
/Pause
Intermec
4420
Upper media guide
Ribbon supp hub
Head
hub
lift lever
Ribbon rewind
Printhead
44XXU028.eps
TTR assist roller
8 Engage the printhead by rotating the head lift lever counterclockwise
until it locks.
9 Enable thermal transfer printing by setting DIP switch 8 on the bottom
bank of switches to the on position. Refer to “Configuring the Serial Port for Communications” in Chapter 2 for DIP switch settings.
10 Press the Feed/Pause button to advance the ribbon through the printer.
The printer is now ready to print the hardware configuration test label.
Note: When replacing the thermal transfer ribbon roll in the future, use the empty ribbon supply core as the new rewinder core.
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Printing the Hardware Configuration Test Label
You can print the hardware configuration test label to test the printer and make sure it is operating correctly. The hardware configuration test label lists the printer’s configuration and provides information on the status of the printer hardware. Use this label for reference when connecting the printer to your system.
To print the hardware configuration test label
1 Turn off the printer. 2 Press and hold the Feed/Pause button while you turn the printer on.
The Alert and Empty/Pause LEDs blink during the printer self-test.
3 Release the Feed/Pause button when the media starts moving. The
printer feeds out one or two blank labels and then prints the hardware configuration test label.
4 Turn the printer power off and then on again.
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4440 Hardware Configuration
Memory Installed Flash Storage Image RAM Flash SIMM Mileage Inches Processed Inches Burned Labels Cut Printhead Width Dot Size Burn Pot Setting Hardware Options I/O Option Internal Option External Option
Program Version
: 128 kilobytes : 805 kilobytes : OKB
: 2664 : 2376 : 0
: 1792 : 2.5 : 128
: none : none : none
: 067197 : 0.8
Note: The hardware configuration label defines the above parameters. Individual values vary between printers.
If you are unable to print a hardware configuration test label, see “Printer Operation Problems” in Chapter 4.
44XXU.010
14 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica CondenseChapter 1 — Getting Started
Setting the Media Sensitivity Number
The media sensitivity number (MSN) is important, because you use it to optimize print quality and print speed. The three-digit MSN specifies the amount of heat required by the printhead to image a label. The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes.
Intermec has developed heating schedules (the amount of heat required to image a label) to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers. You can achieve the best print quality on the 4420 or 4440 printer by using only Intermec ribbon and media products. This table lists the default MSN:
Default MSNs
Media Type Default
Direct thermal media ( 2 to 5 ips) 470 Direct thermal media (6 to 8 ips) 720 Thermal transfer media (2 to 10 ips) 567
If you need to determine an MSN, obtain the part number of your media and call 1-800-755-5505, press 1 and then 1. The part number may be printed on the outside of the box carton.
Use the PrintSet software, your third-party software, or the Intermec Printer Language (IPL) command set to change the MSN. If you do not know the sensitivity numbers for your media or ribbon, use the PrintSet Print Quality Assistant to help you choose the correct MSN. If you want to see the current sensitivity setting of your printer, print out a software configuration label.
To print a software configuration label
1 Turn off the printer. 2 Press and hold the Feed/Pause button while turning the printer on. The
printer prints out a hardware configuration label.
3 Set the DIP switches to print out the software test label.
Top Bank Turn off switches 1 through 6 and 8. Turn on switch 7. Bottom Bank Turn off switches 1 through 8.
4 Hold the Feed/Pause button down for 1 second. The printer prints out
the software configuration label.
5 Return the DIP switches to their original settings. 6 Turn the printer off and then on again.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 15
Chapter 1 — Getting Started Cd 39 Helvetica Condensed
Setting the MSN for Intermec Media and Ribbon
The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk (*) in place of one of the digits. To optimize the sensitivity number for thermal transfer media, you combine the digits as in this example.
Example: Setting the Sensitivity Number
Helvetica
Media or Ribbon
Thermal transfer media 56* The asterisk reserves the third digit to
Thermal transfer ribbon 5*7 The asterisk reserves the second digit to
567 Optimized media sensitivity number
To set the sensitivity number for direct thermal media, use the three-digit sensitivity number located on the roll of media or listed in the Direct Thermal Media Sensitivity Settings table later in this chapter.
To set the MSN with PrintSet
1 Start PrintSet on your PC. 2 Click the Media Type button.
The Media Type dialog box appears.
3 On the Print Quality Setup tab, enter your three-digit number in the
Media Sensitivity Number field.
Sensitivity Number
Description
identify the ribbon’s sensitivity number.
identify the media’s sensitivity number.
16 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica CondenseChapter 1 — Getting Started
4 Click OK. 5 Download your change to the printer by pressing the button to send
command updates to the attached printer.
Setting the MSN for Other Media and Ribbon
If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity rating. The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the approximate sensitivity settings. To achieve acceptable print quality, enter the three-digit MSN (for example, 800).
If you are unsure of how to set the media sensitivity rating, start with the highest setting, which provides the lowest energy (800 for thermal transfer and 700 for direct thermal), and work your way down until you achieve the best print quality.
Note: The hardware configuration label defines the above parameters. Individual values vary between printers.
Use the maximum recommended print speed only as a guideline. Optimize your individual print speed based on your media and the format that you want to print. If you exceed the maximum recommended print speed, you may notice reduced print quality.
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Chapter 1 — Getting Started Cd 39 Helvetica Condensed
Direct Thermal Media Sensitivity Settings
Helvetica
Approximate Sensitivity Ratings
700 Series High Sensitivity
400 Series Medium Sensitivity
470 Duratherm Lightning-1 5 ips 460 European IR 5 ips 450 Duratherm IR Lightning-1 5 ips 440 European Thermal 5 ips 420 Duratherm Lightning-2 5 ips 100 Series Low
Sensitivity 170 European Tag 3 ips 160 Duratherm II Tag 3 ips 140 European Top 3 ips 130 Duratherm II-2 3 ips
Sensitivity Setting
720 Duratherm Lightning Plus 2 8 ips
480 Duratherm Lightning IR Tag 5 ips
180 Duratherm II-1 3 ips
Direct Thermal Media
Maximum Recommended Print Speed
Thermal Transfer Media and Ribbon Sensitivity Settings
Approximate Sensitivity Ratings
800 Series High Sensitivity (Paper)
854 Duratran TTR Paper
834 Duratran TTR Paper
Sensitivity Setting
864 European
Direct Thermal Media
Uncoated/Standard
Labels/Standard-1
Tags/Standard-1
Maximum Recommended Print Speed
8 ips
6 ips
6 ips
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Cd 39 Helvetica CondenseChapter 1 — Getting Started
Thermal Transfer Media and Ribbon Sensitivity Settings (continued)
Approximate Sensitivity Ratings
600 Series Medium Sensitivity (Plastic)
677 Duratran Syntran/Premium-7 6 ips
647 Duratran Tyvek/Premium-7 4 ips 643 European Tyvek/Premium 4 ips 633 European
627 Duratran
623 European Kimdura/Premium 6 ips 500 Series
Medium Sensitivity (Paper)
565 European Premium
563 Duratran VG/Standard 4 ips 533 European Tag/Premium 6 ips 527 Duratran II Tag-7
513 European Coated/Premium 6 ips 300 Series Low
Sensitivity (Plastic)
366 Super Premium
200 Series Low Sensitivity (Kapton)
236 Gloss Polyimide
226 Matte Polyimide
222 Matte Polyimide
Sensitivity Setting
687 Duratran TTR Polyester or
567 Duratran II-1/Premium-7 10 ips
369 Super Premium
238 Gloss Polyimide
Direct Thermal Media
Valeron/Premium-7
Polyethelene/Premium
Kimdura/Premium-7
Paper/Premium
mil/Premium-7
Polyester/Super Premium-3
Polyester/Super Premium-7
(Kapton)/Gloss Super Premium
(Kapton)/Super Premium-7
(Kapton)/Super Premium-7
(Kapton)/Matte Super Premium
Maximum Recommended Print Speed
6 ips
8 ips
10 ips
7 ips
6 ips
5 ips
5 ips
3 ips
3 ips
3 ips
3 ips
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 19
Chapter 1 — Getting Started Cd 39 Helvetica Condensed
Helvetica
20 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Installing the Printer
2
This chapter explains how to connect the printer to your PC or network and configure the serial port for communications. This chapter covers these topics:
• Connecting the printer to your system
• Configuring the serial port for communications
• Communicating with the printer
• Using PrintSet to test communications
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 21
Chapter 2 — Installing the Printer Cd 39 Helvetica Condensed
ns
Connecting the Printer to Your System
You can connect the printer to a PC, a local area network, an AS/400 (or other midrange), or a mainframe. This section explains how to connect the printer to any of these systems.
You can use any of these three ports on the rear of the printer:
• Serial communications port
• Parallel port
• Optional I/O board port (if you have an interface card installed)
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
O
Optional I/O board port
Serial communicatio port
Parallel port
44XXU012.eps
Printer ports: This illustration shows you where to connect your system to the printer.
Connecting the Printer to a PC
You can connect the printer to either a serial (COM) port or a parallel port on your PC. You must provide the correct cables for connecting the printer. Contact your Intermec representative for ordering assistance if you do not have the appropriate cables.
22 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica CondensedChapter 2 — Installing the Printer
Connecting the Printer to a PC Serial Port
To connect the 4420 or 4440 to your PC serial port, you need a shielded EIA RS-232, RS-422, or RS-485 electrical interface with a 25-pin D-style subminiature connector. You can purchase the Intermec serial 9F-25M null modem cable (P/N 048693) or purchase a compatible cable from your local computer store.
Currently, Intermec does not offer a cable for the RS-422 interface. However, you will find a schematic in Appendix C that you can use to purchase or make your own cable. Also see Appendix C for the RS-232, RS-422, and RS-485 serial port assignments.
To connect the printer to a PC serial port
1 Turn off the printer. 2 Plug the 25-pin connector into the serial communications port on the
rear of the printer.
3 Plug the other end of the cable into a serial port on the PC. 4 If necessary, change the PC serial port configuration to match the
printer. See “Configuring the Serial Port for Communications” later in this chapter for more information.
Connecting the Printer to a PC Parallel Port
If you are using a parallel port to communicate with the printer, you need a parallel cable to run between the printer and the PC. You can purchase the Intermec IEEE 1284 parallel cable (P/N 590124) or purchase a compatible cable from your local computer store.
To connect the printer to a PC parallel port
1 Turn off the printer. 2 Plug the parallel interface connector into the parallel communications
port on the rear of the printer.
3 Plug the other end of the cable into a parallel port on the PC.
Connecting the Printer to a Network
You can connect the printer to Novell NetWare networks, Ethernet networks, token ring networks, or other TCP/IP networks. To connect the printer to a network, you must have an interface card (for example, EasyLAN 10i2) installed. Ethernet, coax, and twinax cards are field or factory installed.
If you need to change the printer’s communications parameters, follow the procedures in “Configuring the Serial Port for Communications” later in this chapter.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 23
Chapter 2 — Installing the Printer Cd 39 Helvetica Condensed
Connecting the Printer to an AS/400
To connect the printer directly to an AS/400 or midrange computer, you need
• a twinax adapter card (P/N 067879).
• a twinax cable equivalent to IBM part number 7362267 or 7362062.
The maximum cable length for the twinax interface is 1,525 meters (5,000 feet).
If you did not order the twinax card to be installed at the factory, contact your local Intermec representative to have one installed in the optional I/O board port of the printer.
For help on cabling and communications, see the manual that comes with the twinax adapter card.
Note: If you are using a midrange computer other than the AS/400, refer to your system documentation for information on cabling and setting up communications.
Connecting the Printer to a Mainframe
To connect the printer directly to an IBM mainframe, you need
• a coax adapter card (P/N 067880).
• a coax cable equivalent to IBM part number 2577672 or 1833108. If you did not order the coax card to be installed at the factory, contact
your local Intermec representative to have one installed in the optional I/O board port of the printer.
The maximum cable length allowed is 1,500 meters (4,920 feet). See the IBM specification Installation and Assembly of Coaxial Cable and Accessories, part number GA27-2805-4, for further information.
For help on cabling and communications, see the manual that comes with the coax adapter card.
Cabling in Noisy Electrical Environments
The items listed below create noisy electrical environments that can disrupt data communications between your host computer and the printer:
• Large power transformers
• Large electrical motors
• Arc welders
• Motor controllers
• Switch gears
24 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica CondensedChapter 2 — Installing the Printer
If any of these items are near the printer, you may want to try any of the following suggestions to reduce the effects of electrical noise. If you need help eliminating noise, ask your Intermec representative for assistance.
• Always use shielded cable. Connect the cable and shield to the metal
backshells on the cable connectors and fasten the connectors to the serial ports using screws.
• Install ferrite cable clamps.
• Connect the printer chassis ground to the building ground. You will
find the chassis ground on the ground pin of the printer power cord.
Configuring the Serial Port for Communications
You need to configure the serial port of the printer to match the configuration of your PC or network controlling device. If the printer’s default settings do not match, use the DIP switch settings table to configure the serial port.
Note: You need to configure the printer serial port for 8 data bits if you want to print code pages or 8-bit ASCII character sets. Also, use XON/XOFF protocol for Ready/Busy buffer control.
To configure the printer serial port
1 Use the following DIP Switch Settings Descriptions table to locate the
DIP switches you use to configure the serial port.
2 Use a small straight-slot screwdriver to set the appropriate DIP switches.
For example, if you want to change the media type to thermal transfer, set DIP switch 8 on the bottom bank of switches to the on position.
3 Turn the printer power off and then on for the configuration changes to
take effect.
Note: Make sure you set all Multi-Drop switches to off if you are not using a Multi-Drop network.
DIP Switch Settings Descriptions
Parameter Description
Baud rate The rate, in bits per second, at which the host exchanges data with
the printer.
Parity Adds one bit (1 or 0) to the character to make the sum of bits always
odd or even. Data bits The number of bits (7 or 8) that represent the ASCII characters. Batch takeup Enables or disables the optional batch takeup/self-strip motor. Multi-Drop
address
Unique address for each device connected with Multi-Drop
protocol.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 25
Chapter 2 — Installing the Printer Cd 39 Helvetica Condensed
DIP Switch Settings Descriptions (continued)
Parameter Description
Protocol The transmission standards for communication between the
printer and each connecting device.
Media type Enables the printer to work with either direct thermal or thermal
transfer media.
O = OFF 1 = ON
Baud Rate Selection
Number of Data Bits
19,200 9,600
4,800 2,400 1,200
38,400 57,600
115,200
Parity Selection
Even
Odd None None
7 Bit
8 Bit
Reserved
BatchTakeup
Disabled
Enabled
*
*
*
*
Default settings are noted with an
Top Bank Switch Number
OFF
ON
1 2 3 4 5 6 7 8
O
O
O
1
O
O
O
1
O
1
1
O
O
O
1
1
O
1
O
1
1
1
1
1
O 1 O 1
*
Bottom Bank Switch Number
OFF
O = OFF 1 = ON
Multi-Drop Address Selection
O O
1 1
O 1
O
O
1
XON/XOFF Industry Standard
Protocol Selection
XON/XOFF Intermec Standard
Intermec auto Discriminate
Intermec Multi-Drop
ON
1 2 3 4 5 6 7 8
O
A
*
B C D E F
G
H
I
J K L
M
N
O
P
Q
R S T U V
W
X Y Z
0
1
2
3
4
5
O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1
*
O
O
O
O
O
O
O
O
O
1
O
O
O
1
O
O
O
O
1
O
O
O
1
O
O
1
1
O
O
1
1
1
O
O
O
1
O
O
O
1
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
1
1
1
O
1
1
O
1
O
O
1
O
O
O
1
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
1
1
1
O
1
1
1
1
O
O
1
1
O
O
1
1
1
O
1
1
1
O
1
1
O
1
1
1
O
1
1
1
1
1
1
1
1
1
O
O
O
1
1
O
1
1
DIP switch settings: These charts illustrate the settings for the DIP switches on the top and bottom banks. For a description of each setting, see the DIP Switch Settings Descriptions table earlier in this chapter.
26 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Media Type
Direct Thermal
Thermal Transfer
*
Default settings are noted with an
O
1
*
44XXU020.eps
Cd 39 Helvetica CondensedChapter 2 — Installing the Printer
Communicating With the Printer
Now that your printer is connected to your system, you are ready to print labels by downloading data from the host to the printer. Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device, such as the printer. When you transfer data from your printer to the host, you are performing a process called uploading.
You can use several methods to download information in your data collection system. This section describes three different ways to communicate with the printer:
1 Using the PrintSet software 2 Using third-party software 3 Using Intermec Printer Language (IPL) commands
Using the PrintSet Software
You can install the PrintSet application software from the Printer Companion CD that shipped with the printer. Use PrintSet to easily configure your printer from your PC. You can also use PrintSet to
• download graphics and fonts (including TrueType).
• print test labels.
• modify and download configuration files. Refer to the online help for information on using PrintSet.
Using Third-Party Software
You can use third-party software to set many of the printer parameters. You can configure the parameters that your software does not set by using the printer command set or the configuration DIP switches.
Use your third-party software to create label formats and convert graphics into a user-defined character (UDC) format that the printer can interpret. Refer to your third-party documentation and the IPL Programming Reference Manual (P/N 066396) for more information.
Using Intermec Printer Language (IPL) Commands
You can create labels by downloading formats (designs) and data with IPL commands. You can use the IPL commands to perform any function or activate any feature of the printer except for those features or functions that you set with the DIP switches.
For help using IPL commands, see the IPL Programming Reference Manual.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 27
Chapter 2 — Installing the Printer Cd 39 Helvetica Condensed
Using PrintSet to Test Communications
If you would like to test communications between your host and the printer, you can use PrintSet to download a test label.
To print the test label
1 Start PrintSet on your PC. 2 Click the Test Print button.
3 Select the Test Label option button. 4 Select either the Text or the Bar Code option button.
If you select to print text, you can choose a font in the Select Printer Font list box.
If you select to print a bar code, you can choose a symbology in the Select Symbologies list box.
5 Click the Print button. Your printer prints out a test label.
For example, if you chose to print a bar code with the Code 39 symbology, your printer prints out a label similar to this one:
*0123456789*
*0123456789*
*0123456789*
*0123456789*
44XXU033.eps
28 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Maintaining the Printer
3
This chapter explains how to clean and maintain the printer. Even though the printers can withstand harsh environments, you must clean them on a regular basis to maximize performance. It is very important to perform the maintenance procedures if you expose the printer to dirt or debris. This chapter covers these topics:
• Inspecting the printer
• Maintenance schedule
• Cleaning the printhead
• Cleaning the printer covers
• Cleaning the rollers and tear bar
• Cleaning the media guides and media path
• Cleaning the label sensors
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 29
Chapter 3 — Maintaining the Printer Cd 39 Helvetica Condensed
Inspecting the Printer
Inspect the printer and the rest of your data collection system equipment on a regular basis. Your inspection should include these tasks:
• Make sure you have properly grounded the printer.
• Inspect the work environment. Large electric motors, welders, and
switching equipment can affect printer performance.
• Check the data collection network regularly for loose wires or poorly
installed connections. Be sure to replace corroded wires.
Maintenance Schedule
Clean the printer regularly to maintain the quality of the labels and extend the life of the printer. This table contains suggestions for cleaning the printer. Use the following illustration to locate the parts you need to clean.
Printer Maintenance Schedule
Printer Component Maintenance Period
Thermal printhead Inspect after every roll of media. Clean after every
roll of media (6,000 in or 152 m) or ribbon (18,000 in or 457 m). Clean more often if
necessary. Printer Cover (not shown) Clean as necessary. Drive roller and tear bar Media path (not shown) Edge guide Upper media guide Lower media guide Thermal transfer ribbon
(TTR) assist roller Label gap sensor (not shown) Label mark sensor (not shown)
Clean after every six rolls of media. If you are using
hi-tack adhesive, you must clean after every roll of
media. Clean more often in environments that are
harsh or dusty.
30 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
I
n
t
er
me
c
TTR assist
a
roller
Tear bar
Drive roller
Cd 39 Helvetica Condensed Chapter 3 — Maintaining the Printer
F
e
e
d
/
P
a
u
s
e
P
o
w
e
r
/D
a
t
a
A
le
r
t
E
m
p
ty
/
P
a
u
s
e
Intermec
4
4
2
0
Upper medi guide
Lower media guide
Printer parts: This illustration shows the printer parts that need to be cleaned. For a maintenance schedule of each part, see the Printer Maintenance Schedule table earlier in this chapter.
Tools for Cleaning the Printer
To clean the printer safely and effectively, use these items:
• Cleaning card (P/N 1-110501-00)
• Cotton swabs
• Isopropyl alcohol
• Clean lint-free cloth
• Soft bristle brush or vacuum cleaner
• Soapy water or mild detergent The following procedures explain how to access the printer parts and clean
them without causing any harm to the printer or yourself.
Thermal printhead
Edge guide
44XXU035.eps
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Chapter 3 — Maintaining the Printer Cd 39 Helvetica Condensed
If you open the electronics cover, you will void the warranty and may cause damage to the internal components. Opening the electronics cover exposes the user to shock hazards which may result in injury or death.
Avertissement: L’ouverture du couvercle du boîtier des composants électroniques entraînera l’annulation de la garantie, et peut endommager les composants internes. L’ouverture du couvercle du boîtier des composants électroniques expose l’utilisateur à des risques d’électrocution qui peuvent résulter par les blessures ou la mort.
Switch off the printer power and remove the power cord before cleaning any part of the printer.
Avertissement: Mettez l’imprimante hors tension et débranchez le câble d’alimentation avant de nettoyer une parte de l’imprimante.
Cleaning the Printhead
In order for the printhead to provide good print quality, it must maintain close contact with the media. Therefore, cleaning media debris from the printhead is very important. Clean after every roll of media (152 m or 6,000 in) or ribbon (457 m or 18,000 in). Clean more often if necessary. There are two ways to clean the printhead:
• Use the cleaning card.
• Use a cotton swab and isopropyl alcohol.
Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean. Cleaning with sharp objects will damage the printhead.
Attention: N’utilisez pas d’objets pointus tels que couteaux ou tournevis pour nettoyer la tête d’imprimante. Nettoyer avec des objets pointus endommagera la tête d’imprimante.
To clean the printhead using the cleaning card
1 Turn off the printer and remove the power cord. 2 Remove the media cover. 3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases. This raises the printhead so that you can clean it.
4 Remove the media and ribbon. 5 Open the pouch and remove the cleaning card.
32 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed Chapter 3 — Maintaining the Printer
C c
Head lift
guide
6 Insert the cleaning card into the printer following the media path.
lever
leaning
ard
Label gap sensor
Edge
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 Use one hand to hold the printer and use the other hand to pull the
cleaning card forward until you have pulled the entire card through the media path.
Upper media guide
Lower media guide
44XXU030.eps
9 Repeat Steps 6 through 8. 10 Dispose of the cleaning card properly. 11 If you are finished cleaning, replace the media cover.
To clean the printhead using a cotton swab and isopropyl alcohol
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases. This raises the printhead so that you can clean it.
4 Remove the media and ribbon if necessary.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 33
Chapter 3 — Maintaining the Printer Cd 39 Helvetica Condensed
Interm ec
5 Use a cotton swab moistened with alcohol to remove any dirt, adhesive,
or debris from the print surface on the bottom of the printhead.
Feed/Pause
Power/
D
a
ta
Al
e
rt
Empty/Pause
Interm
ec
4
4
2
0
Printhead
6 Wait 5 to 10 seconds for the print surface to dry. Replace the media and
ribbon.
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 If you are finished cleaning, replace the media cover.
Cleaning the Printer Covers
Clean the printer covers with a general purpose cleaner (soapy water or mild detergent). Do not use abrasive cleansers or solvents. Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover.
Cleaning the Rollers and the Tear Bar
Cleaning the rollers and the tear bar preserves print quality by ensuring close contact between the media and the printhead.
Head lift lever
44XXU037.eps
34 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed Chapter 3 — Maintaining the Printer
Int
e
rmec
Inter
m
ec
bar
To clean the rollers and tear bar
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Rotate the head lift lever clockwise to release the printhead.
4 Remove media and ribbon (if necessary).
5 Clean the rollers by using a cloth moistened with isopropyl alcohol.
Move the cloth over the rollers in a side-to-side motion as shown. Make sure to rotate the rollers so that you can clean all areas.
Note: Rotate the TTR assist roller toward you to clean the entire drive roller surface.
TTR assist roller
F
e
ed/Pause
Feed/Pause
Intermec
A
L
i
t
t
o
n
C
o
m
p
a
n
y
Powe
r
/D
a
ta
Alert
Empty
/Pause
Intermec
4420
Head lift lever
Drive
44XXU038.eps
roller
Tear
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 35
Chapter 3 — Maintaining the Printer Cd 39 Helvetica Condensed
I
ntermec
ia
6 Clean both sides of the tear bar with a cloth dampened with isopropyl
alcohol. Remove all traces of dust, paper, and adhesive.
7 Replace the media and ribbon.
8 Engage the printhead by turning the head lift lever counterclockwise
until the printhead locks.
9 If you are finished cleaning, replace the media cover.
Cleaning the Media Guides and Media Path
You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead. Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the media path, which can result in smeared images and print off the side of the label. Always clean the media guides immediately after a label jam in the printer.
To clean the media guides and media path
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Remove the media and ribbon (if necessary).
4 Pull down on the lower media guide to open up the media path.
Feed/Pause
P
owe
r/Da
ta
Al
e
rt
Empty/Pause
In
te
rm
e
c
4420
Lower media guide
Upper med guide
36 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Media path
44XXU039.eps
Cd 39 Helvetica Condensed Chapter 3 — Maintaining the Printer
5 Clean the lower media guide by using a lint-free cloth moistened with
isopropyl alcohol as shown in the following figure.
Note: The lower media guide is spring loaded. You must hold it open to clean.
6 Use the cloth moistened with isopropyl alcohol to clean the upper
media guide. Be sure to remove all traces of debris.
7 Remove all traces of dust, paper, and adhesive from the media path with
a soft bristle brush or vacuum.
8 Clean the flat surfaces of the media path (including the edge guide) with
a lint-free cloth and isopropyl alcohol.
9 Release the lower media guide. 10 If you are finished cleaning, replace the media cover.
Cleaning the Label Sensors
Two label sensors on the printer require regular cleaning:
• Label mark
• Label gap
To clean the label sensors
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases.
4 Remove the media and ribbon (if necessary).
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 37
Chapter 3 — Maintaining the Printer Cd 39 Helvetica Condensed
D r
5 Clean the label mark sensor with a cotton swab moistened with
isopropyl alcohol.
Label mark sensor
rive
oller
Cotton swab
Upper media guide (underside)
Label gap sensor
Cleaning brush
Lower media guide
44XXU040.eps
6 Pull down on the lower media guide to expose the label gap sensor.
Using a cleaning brush or vacuum, remove all debris and dust from the label gap sensor.
7 Clean the upper and lower label gap sensor with a cotton swab and
alcohol.
8 Replace the media and ribbon.
9 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
10 If you are finished cleaning, replace the media cover.
38 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Troubleshooting the Printer
4
This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the printer. This chapter covers these topics:
• Troubleshooting checklist
• Printer operation problems
• Printer quality problems
• Communication problems
• Preventing data loss
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 39
Chapter 4 — Troubleshooting the Printer
Troubleshooting Checklist
You may have printer operation, print quality, or printer communications problems at some time during the life of the printer. It is easy to fix most of the problems and consequently not delay operation of the printer for very long.
To troubleshoot the printer
1 First try cleaning the printer components and checking all of the
connections. See Chapter 3, “Maintaining the Printer,” for details.
2 If cleaning the printer and checking the connections does not solve the
problem, use the following tables to locate the symptom. Follow the solution in the table to fix the problem.
If you receive an error message, refer to the IPL Programming Reference Manual (P/N 066396) for a complete list of error messages and their solutions. An electronic copy of the IPL Programming Reference Manual is available on the Internet at www.intermec.com.
If the problem persists, contact an Intermec customer service representative. In the U.S.A. call 1-800-755-5505, and in Canada call 1-800-668-7043. If you are an international customer, contact your local Intermec representative.
Printer Operation Problems
If the printer is not operating correctly, try locating the problem in the table below:
Printer Operation Problems
Symptom Possible Causes Solution
No power or loss of power. You have damaged or disconnected the
AC power cable.
Printer circuit breaker tripped. Turn the printer off and back on again. Labels stop feeding through
the printer. You have loaded the label stock
You have set the printer for continuous
Media is sticking to the paper path. Clear any extraneous material from the paper
Printer is out of media. Load new media. For help, see “Loading
incorrectly.
label stock.
Make sure you have plugged the power cable into both the printer and an outlet or power strip. Replace the cable if damaged.
Media Into the Printer” in Chapter 1. Check the media path. For help, see
“Loading Media Into the Printer” in Chapter 1.
Use PrintSet to check the configuration settings. If the settings are incorrect, use PrintSet to change the settings.
path and clean it thoroughly. Refer to Chapter 3, “Maintaining the Printer.”
40 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 4 — Troubleshooting the Printer
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Printer slows down. You have incorrectly set the image bands
or print speed.
Printer has aborted and reset the print
speed and image bands.
The Alert LED flashes and printing stops.
Media fault. The printhead is up. Make sure the printhead is down. The head
Sensor type set incorrectly. Configure the printer for the correct sensor,
You have incorrectly loaded the media. Try reloading the media. For help, see
Printer is out of media. Load new media. For help, see “Loading
One of the sensors is incorrectly located. Adjust the label gap sensor or the label mark
Media type is set incorrectly. Make sure the DIP switch for media type is
Test configuration label does not print.
Media fault. See possible media fault causes and solutions
You have configured the printer for self-
Printer is not communicating, not printing, or not printing properly.
Printhead has overheated. Leave printer alone until it has time to cool
You have incorrectly loaded the media. Try reloading the media. For help, see
strip media.
Corrupt or incorrect information in the printer memory.
Use PrintSet to change the image bands or print speed settings.
Use PrintSet to change the image bands or print speed settings.
down. It will resume printing on its own.
lift lever should be almost straight up and down (in the 1 o’clock position). Press the Feed/Pause button to resume printing.
either label gap or label mark sensor. Use PrintSet to configure the correct sensor.
“Loading Media Into the Printer” in Chapter 1.
Media Into the Printer” in Chapter 1.
sensor to the correct location for the label stock you are using. For help, see “Adjusting the Label Gap Sensor” or “Adjusting the Label Mark Sensor” in Chapter 5.
set correctly. For help, see “Configuring the Serial Port for Communications” in Chapter 2.
“Loading Media Into the Printer” in Chapter 1.
above. Set the printer to the default configuration
using the DIP switches. For help, see “Connecting the Printer to a Power Source” in Chapter 1.
Reset the memory to return the printer to its default configuration. For help, see “Using Memory Reset” in Chapter 6. After you reset the memory, power off the printer and return the DIP switches to the required setting. For help, see “Configuring the Serial Port for Communications” in Chapter 2.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 41
Chapter 4 — Troubleshooting the Printer
Print Quality Problems
If the labels are not being printed properly, check the following table to locate the symptom and correct the problem.
Print Quality Problems
Symptom Possible Causes Solution
Blotches printing on labels. Dirty printhead. Clean the printhead. For help, see “Cleaning
the Printhead” in Chapter 3.
Dirty media path or rollers. Clean the media path. For help, see
“Cleaning the Media Guides and Media Path” in Chapter 3.
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
ensure superior print quality and product performance.
Printing is too light or too dark.
Incorrect media sensitivity setting. Change sensitivity setting to match the type
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Dirty printhead. Clean the printhead. For help, see “Cleaning
Printing not aligned on label.
Labels are not stopping at the right point for removal.
Print quality is poor. Incorrect media sensitivity setting. Change sensitivity setting to match the type
Incorrect darkness control setting. Adjust the darkness adjust control. For help,
Print speed exceeds the capability of the
Printhead, platen roller, or label path are
Incorrect darkness adjust control setting. Adjust the control to achieve the best print
quality. For help, see “Adjusting the Print Darkness” in Chapter 5.
of media you are using (for help, see “Setting the Media Sensitivity Number” in Chapter
1). If you set the sensitivity setting correctly, try changing the dark adjust.
ensure superior print quality and product performance.
the Printhead” in Chapter 3.
Printer is misfeeding media. Make sure you have correctly installed the
media. For help, see “Loading Media Into the Printer” in Chapter 1.
Incorrect label rest point setting. Adjust the label rest point. For help, see the
PrintSet online help or the IPL Programming Reference Manual.
of media you are using. If you set the sensitivity setting correctly, try changing the print darkness. For help, see the PrintSet online help or the IPL Programming Reference Manual.
see “Adjusting the Print Darkness” in Chapter 5.
Lower the print speed or use Intermec media
media.
dirty.
recommended for the print speed. Clean printhead, platen roller, and label path
as described in Chapter 3, “Maintaining the Printer.”
42 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 4 — Troubleshooting the Printer
Print Quality Problems (continued)
Symptom Possible Causes Solution
Print quality is poor. (continued)
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Ribbon wrinkling. The printhead
Ribbon installed upside down. Make sure you installed the ribbon correctly.
You are using the wrong core-locking
Direct thermal/thermal transfer switch set
You have exceeded the maximum
Media may be slipping against the platen
The printer skips labels randomly or sends an intermittent error.
The label gap sensor is not in the correct
Label prints too close to front or back edge of label.
Continuous media fault light.
Uneven print contrast (density). The printhead pressure may be set incorrectly for the media width.
pressure may be set incorrectly for the media width.
bracket on the ribbon hub.
in the wrong position.
recommended print speed.
roller causing the printing to compress.
The label format extends beyond the label length.
position.
The top of form position is not adjusted properly.
The label mark sensor is not in the correct position.
Adjust the bias adjust screw. See “Correcting Uneven Print Quality” in Chapter 5.
ensure superior print quality and product performance.
Check to make sure that you installed the ribbon correctly. For help, see “Loading Thermal Transfer Ribbon” in Chapter 1.
Adjust the bias adjust screw. See “Correcting Uneven Print Quality” in Chapter 5.
For help, see “Loading Thermal Transfer Ribbon” in Chapter 1.
Use the plastic core-locking brackets for plastic core ribbons and the cardboard core­locking brackets for cardboard core ribbons. For help, see “Loading Thermal Transfer Ribbon” in Chapter 1.
Set the switch for the type of media you are using. For help, see “Loading Media Into the Printer” in Chapter 1.
Reduce the print speed.
Switch to approved media or clean the printhead and platen roller as described in Chapter 3, “Maintaining the Printer.”
Edit the format to ensure that the text fits on the label.
Properly position the label gap sensor. For help, see “Adjusting the Label Gap Sensor” in Chapter 5.
Use the top of form switch to adjust the top of form position. For help, see “Fine-Tuning the Top of Form Position” in Chapter 5.
Properly position the label mark sensor. For help, see “Adjusting the Label Mark Sensor” in Chapter 5.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 43
Chapter 4 — Troubleshooting the Printer
Communication Problems
If the printer is not receiving downloaded data, try the solutions in the following table.
Communications Problems
Symptom Possible Causes Solution
Printer does not communicate with the host.
Damaged or incorrect I/O cable. Check the connections at both ends or
Serial port is incorrectly configured. Make sure the printer’s serial port settings
match those of the host. Print a software test configuration label as explained in “Using Test and Service Mode Procedures” in Chapter 6 to check the serial port settings.
replace the cable. See Appendix C for cable information.
Preventing Data Loss
Several problems can cause data loss or communications problems on the printer. Data loss can result in printing errors or missing field data.
The printer is a serial ASCII device. It communicates with the host through an ASCII serial communications I/O port. Hardware handshaking involves the use of a hardware wire. Software handshaking involves a two-way datalink between the devices. The two devices communicate with each other without losing data through the use of handshaking. The printer sends both forms of handshaking simultaneously when the printer’s input buffer is full. Any loss of data can cause printing errors or missing data.
Hardware handshaking uses pins 11 or 20 of the RS-232 interface to control data flow. When the printer is using Intermec Standard protocol, it holds pins 11 and 20 high when it is ready to receive data. The printer holds the pins low when it is in one of the following conditions:
• Buffer full
• Ribbon fault
• No label stock
• Label at strip pin The printer uses XON/XOFF protocol for software handshaking. When
the input buffer is full, the printer transmits an XOFF character. This character alerts the host to the fact that the printer buffer is full and cannot receive any more data. When the printer is ready to receive more data, it sends the XON character.
44 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 4 — Troubleshooting the Printer
To check for communications problems
1 Check the cabling from the printer to the host system.
2 Check the communications interfacing of the devices connected to the
printer.
3 Check the printer for proper electrical operation of the I/O port.
4 Ensure the host system is not overrunning the printer input buffers.
5 Ensure the data string being sent to the printer contains the correct
information.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 45
Chapter 4 — Troubleshooting the Printer
46 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Optimizing Printer
5
This chapter explains how to optimize and maintain print quality. This chapter covers these topics:
• Correcting uneven print quality
• Adjusting the print darkness
• Fine-tuning the top of form position
Performance
• Adjusting the label gap sensor
• Adjusting the label mark sensor
• Using the printer memory efficiently
• Increasing throughput
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 47
Chapter 5 — Optimizing Printer Performance
I
n
t
e
r
me
c
st
Optimizing and Maintaining Print Quality
Intermec designed and configured the printer to provide the best possible print quality for both direct thermal and thermal transfer media. If necessary, you can manually adjust the printer to perform registration tasks such as correcting uneven print quality.
Correcting Uneven Print Quality
You may experience problems in print quality (ribbon wrinkling or light print on one side of the label) if the printhead is not making even contact with the label stock. This condition can happen with any size label stock, but is most common when using narrow label stock.
To achieve the best print quality, adjust the bias adjust screw each time you use media of a different width.
Note: You must properly adjust the bias adjust screw to prevent premature printhead failure and excessive platen wear.
To adjust the bias adjust screw
1 Remove the media cover and locate the bias adjust screw.
Feed/Pause
Pow
e r
/ D
a t
a Al e
rt
Empty
/Pause
In
term
e
c
4420
Bias adju screw
44XXU043.eps
48 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 5 — Optimizing Printer Performance
2 To compensate for uneven print quality, use a straight-slot screwdriver
to turn the bias adjust screw as shown. Adjusting the bias adjust causes the printhead to rest evenly on the drive
roller and results in even print quality.
If printing is light on the right side of label, turn the bias adjust screw counterclockwise.
3 Replace the media cover.
Adjusting the Print Darkness
Use the darkness adjust control in combination with the Print Darkness adjustment in PrintSet to fine-tune the darkness of print on the labels. The fine adjustments compensate for variations in the media (“lot to lot”), the printhead, or the printer. Set the darkness adjust control after you enter the media sensitivity number.
For the best results in adjusting the print darkness (energy to the printhead), perform these procedures in order:
1 Set the correct sensitivity number.
If printing is light on the left side of label, turn the bias adjust screw clockwise.
44XXU044 .eps
2 Adjust the manual darkness adjust control on the back of the printer. 3 Adjust the Print Darkness setting in PrintSet.
To adjust the manual darkness adjust control
1 Locate the darkness adjust control on the back of the printer. 2 Use a small straight-slot screwdriver to adjust the print darkness:
• To increase the print darkness, turn the control clockwise.
• To decrease the print darkness, turn the control counterclockwise.
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Chapter 5 — Optimizing Printer Performance
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
I
O
Screwdriver
The print darkness adjust in PrintSet is similar to the dark adjust available on a copier. An increase in print darkness increases the energy to the printhead and results in darker print. A decrease in print darkness decreases the energy to the printhead and results in lighter print.
To adjust the print darkness with PrintSet
1 Start PrintSet on your PC. 2 Click the Media Type button:
The Media Type dialog box appears.
3 On the Print Quality Setup tab, adjust the Print Darkness slider bar
until the setting that you want appears underneath it.
44XXU046.eps
50 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 5 — Optimizing Printer Performance
You can adjust the print darkness from +10 to -10.
4 Click OK. 5 Download your change to the printer by pressing the button to send
command updates to the attached printer.
Fine-Tuning the Top of Form Position
If the label format prints too close to the front or back edge of the label, you can fine-tune the position with the top of form (TOF) switch. The TOF switch controls the position of the format forward or backward along the length of the label.
Only use the TOF switch to fine-tune the label format position after you design the label. Use PrintSet or the IPL top of form command to control the default TOF setting. For help on using the top of form command, see the PrintSet online help or the IPL Programming Reference Manual (P/N
066396). The printer returns to the default TOF setting when you
• cycle printer power.
• lift the printhead.
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Chapter 5 — Optimizing Printer Performance
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
O
44XXU045.eps
TOF switch: The TOF switch is a small rocker switch located on the lower outboard plate of the printer.
To move a label format backward with the TOF switch
Note: You will see the new format position on the second label you print after pressing the TOF switch.
You notice that the format is printing toward the front part of the label.
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
New Product Name
Item code:
New Product Name
Item code:
44XXU047.eps
52 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 5 — Optimizing Printer Performance
1 Remove the media cover.
Note: Do not raise the printhead while adjusting the TOF position.
2 Press on the back part of the TOF switch. Each time you press the TOF
switch, you move the label format backward 0.127 mm (0.005 in).
44XXU059.eps
3 Press the TOF switch repeatedly until the format moves backward to
the correct position on the label.
Label direction from printer
New Product Name
New Product Name
Item code:
Item code:
New Product Name
Item code:
New Product Name
Item code:
44XXU056.eps
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 53
Chapter 5 — Optimizing Printer Performance
To move a label format forward with the TOF switch
You notice that the format is printing toward the back part of the label.
New Product Name
Item code:
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
44XXU057.eps
New Product Name
Item code:
1 Remove the media cover.
Note: Do not raise the printhead while adjusting the TOF position.
2 Press on the front part of the TOF switch. Each time you press the
TOF switch, you move the label format forward 0.127 mm (0.005 in).
3 Press the TOF switch repeatedly until the format moves forward to the
correct position on the label.
New Product Name
New Product Name
Item code:
Item code:
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
44XXU060.eps
Adjusting the Label Gap Sensor
If you experience problems such as the printer skipping labels or the printer stopping and the yellow LED flashing, you may need to adjust the label gap sensor. You are most likely to experience any of these problems if you are using very narrow label stock and the label gap sensor is not in the correct position. You can adjust the label gap sensor from 0 to 2.5 cm (0 to 1.0 in) from the inner edge of the printer.
54 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 5 — Optimizing Printer Performance
Label
L g s
Note: Intermec sets the label gap sensor to 1.3 cm (0.5 in) from the inner edge of the printer at the factory. You should be able to leave it in this position for most labels wider than 2.5 cm (1.0 in).
To adjust the label gap sensor
1 Remove the media cover. 2 Turn the label gap sensor knob approximately 1/2 turn
counterclockwise to free the sensor for adjustment.
3 Slide the label gap sensor knob to the position where the label gap
sensor is optimized for the label stock. Here are some guidelines for you to follow:
• If the labels are less than 2.5 cm (1.0 in) wide, position the label gap
sensor in the middle of the label.
• If the labels are greater than 2.5 cm (1.0 in)wide, position the label
gap sensor over the straight edge of the label (not over the label radius).
radius abel ap
ensor
Label gap sensor knob
4 Turn the label gap sensor knob clockwise to secure it in the new
Lower media guide
44XXU050.eps
position.
5 Try printing a label to see if the printer is detecting the start of the label
(top of form).
6 If the printer is still not detecting the top of form, slide the label gap
sensor a little further toward the outer edge of the lower media guide.
7 Replace the media cover.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 55
Chapter 5 — Optimizing Printer Performance
L b t U t
Adjusting the Label Mark Sensor
The label mark sensor detects the black mark on the back of continuous media stock. The printer uses the output to determine the start of print. The label mark sensor is behind the platen roller and near the inboard edge of the printer. You can position the label mark sensor no more than
6.35 cm (2.5 in) from the inboard edge of the printer.
To adjust the label mark sensor
1 Remove the media cover and locate the label mark sensor. 2 Use your index finger to slide the label mark sensor to the correct
position for the media. You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path.
ocate the label mark sensor ehind the platen roller near
he inboard edge of the printer.
se your finger to adjust
he label mark sensor.
Platen roller
Inboard edge of printer. The platen roller is not shown for clarity only.
Label mark sensor
44XXU052.eps
3 Print a few labels to make sure that the label mark sensor is detecting
the black mark on the media.
4 Replace the media cover.
56 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Using the Printer Memory Efficiently
To receive the best performance from the printer, you must understand how to use the printer memory. The following sections can help you determine the most efficient way to use the printer memory.
How Is the Printer Storage Memory Used?
There is enough storage memory in the printer to store several different label formats and still retain enough memory to store downloaded fonts, graphics, and data. Be careful of how you use the printer memory.
The printer uses flash memory for storing tables, pages, formats, fonts, and user-defined characters (UDCs). The 4420 and 4440 printers have 128K of flash memory available for storage. If you require additional storage memory, you can purchase flash SIMM for the printer.
The printer supports these parameters independent of the amount of memory installed or allocated by the printer:
• Maximum number of formats: 99 (You can edit formats 1 to 99. You
cannot edit default format 0.)
Chapter 5 — Optimizing Printer Performance
• Fields per format: 200
• Maximum data buffer size for a field: 3550
• Maximum number of UDCs: 100
• Maximum number of user-defined fonts: 16
Making the Most of the Memory
There are limits to the number of formats, fonts, graphics, or pages that you can store in the printer. You can define up to 16 fonts, but there may not be enough room depending on the amount of memory being used for other purposes. The more formats, graphics, and fonts you store, the less memory is available.
When you run into a memory usage problem, use PrintSet to see how much memory remains available. You must upload the memory information from the printer first. Refer to the PrintSet online help for more information.
If you find that it is necessary to increase the available memory, you can do one of the following:
• Increase the amount of available memory by using the Memory Reset
portion of the Test and Service menu. See “Using Memory Reset” in Chapter 6 for more information.
• Delete any unneeded user-defined fonts, graphics, pages, or formats. For
help, see the PrintSet software or the IPL Programming Reference Manual.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 57
Chapter 5 — Optimizing Printer Performance
• Purchase additional memory. Contact your local Intermec
representative for information on purchasing additional memory for the printer.
Increasing Throughput
To print labels as quickly as possible, you must adjust the print speed in conjunction with the number of image bands (one image band equals 1 inch of label). The print speed and image band settings determine the rate at which the printer processes the images of the labels. This rate in turn affects the throughput of the entire printing process.
The printer begins imaging the label as soon as it receives the command to select a format. Since the printer starts imaging the label so early, the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves. However, if the number of image bands is too low, the imaging process is unable to keep up with the print speed. In this case, the printer stops printing and starts again at the lowest print speed with the maximum number of image bands. If the image band command is set too high, the printer spends more time than necessary imaging and slows down label production.
What Is an Image Band?
Image bands are a section of memory where a picture of a label format is drawn. This drawing process is known as imaging. Once the picture is imaged, the printer loads the picture from the image bands to the printhead for printing. Each image band is equal to 1 inch of length of the label format. The number of image bands you use may be less than the length of the label you are printing. The number of image bands (in inches) does not have to equal the length of the label since the printer recycles the image bands. Once the contents of an image band have been printed, it may be reused to image the next section of the label.
Keep in mind that the more complex the label, the longer it will take to image each section, thus requiring a slower print speed. To use a higher print speed, use more image bands to allow more of the imaging process to complete before printing begins.
How the Image Bands Command Works
The image bands command controls the amount of memory allotted to the imaging process. When you increase the image band adjustment to a higher number, you add more buffers to the imaging memory. By doing this, more of the label format is imaged before printing begins.
The minimum number of required image bands is dependent upon the print speed and the complexity of the label. Labels that contain numerous fields with different rotations, graphics, or combinations of these formatting options may require a higher number of image bands.
58 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Chapter 5 — Optimizing Printer Performance
To set the number of image bands, use PrintSet or the IPL command. For help, see the PrintSet online help or the IPL Programming Reference Manual.
Optimizing Print Speed and Image Band Setting
The maximum number of image bands available for use is 20 bands. The minimum number of image bands available is 2.
To optimize the number of image bands for your print speed
1 Set the image band setting at the lowest number (2). 2 Print a label at the desired speed.
If the label prints, the image band setting is optimal. You do not need to perform any more adjustments.
If the number of image bands is too low, the printer aborts the label before printing is completed and attempts to reprint the label at the slowest speed (2 ips) with the highest number of image bands (20). You need to continue with Step 3.
3 Return to the original print speed and increase the original number of
image bands one at a time. Continue to increase the number of image bands until the printer prints
a label correctly.
If the printer still aborts and reprints at the highest image band setting, you may be trying to optimize at a print speed that is too high for the label format. Try optimizing the number of image bands at a lower print speed or add an expansion DRAM SIMM.
To print very complex labels at high speeds, you must allocate enough image bands to completely image the label before printing. Allocate one band for each inch of label length. By doing this, you can print at any speed. However, there may be a considerable delay between labels.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 59
Chapter 5 — Optimizing Printer Performance
60 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Using Test and Service Mode
6
This chapter explains the different procedures you can perform while the 4420 or 4440 printer is in Test and Service mode. This chapter covers these topics:
• How to use Test and Service mode
• Printing test labels
• Setting configuration commands
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 61
Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
Using Test and Service Mode Procedures
When you press the Feed/Pause button, the current function pauses and the printer enters Test and Service mode and executes all Test and Service mode procedures. The printer remains in Test and Service mode until you turn off the power and reset the DIP switches.
To enter Test and Service mode
1 Turn off the printer. 2 Press and hold the Feed/Pause button while turning on the power.
The printer prints out a hardware configuration label and then enters Data Line Print mode.
3 Set the DIP switches to the test or service function you wish to perform.
See the following table for a list of the DIP switch settings.
4 Press the Feed/Pause button. The test begins immediately. 5 If you want to perform another function, change the DIP switch
settings and press the Feed/Pause button.
Helvetica
The function the printer is currently executing terminates, and the printer performs the new function.
To exit Test and Service mode
1 Turn off the printer. 2 Reset the DIP switches to their original settings. 3 Turn on the printer.
Use the information in the following table to set the DIP switches for the appropriate Test and Service mode function you want to perform.
62 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed
Helvetica
Chapter 6 — Using Test and Service Mode
O = OFF 1 = ON
TESTS
Test Prints Configurations Hardware* Software Test Labels Print Quality Pitch Page Single Page All Pages Format Single Format All Formats UDC Single UDC All UDCs Font Single Font All Fonts
Data Line Print
Selective Transfer
Send Pages Single Page All Pages Send Format Single Format All Formats Send UDC Single UDC All UDCs Send Font Single Font All Fonts Send Configuration Send Tables Send All Memory Reset Page/Format UDC/Font Configuration Tables All
OFF
ON
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Q: OFF = Batch of 1. ON = Batch of 100. N: Page/Format/UDC/Font number. Least significant bit is switch 8. S: Source Page/Format/UDC/Font number. Least significant bit. D: Destination Page/Format/UDC/Font number. Least significant bit.
Default settings are noted with an
Test and Service mode DIP switch settings: This illustration shows DIP switch settings for Test and Service mode functions.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 63
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Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
Printing Test Labels
The 4420 or 4440 printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of the printing.
To print a test label
1 Turn off the printer. 2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters Data Line Print mode.
3 Set the DIP switches to print out the test label of your choice: software,
print quality, or pitch. Refer to the Test and Service DIP Switch Settings table for the correct settings.
4 Hold the Feed/Pause button down until the printer starts printing.
The printer begins printing out the test label immediately.
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5 Exit Test and Service mode by turning the printer off and returning all
DIP switches to their original settings.
Using Data Line Print Mode
Use Data Line Print mode to troubleshoot communications between the printer and host and to test the operation of the printer. When the printer is in Data Line Print mode, it prints all downloaded data with the hexadecimal equivalent directly underneath it. Hold the Feed/Pause button down momentarily to suspend the test. Press the Feed/Pause button longer to transmit the firmware program and version number to the host.
To enter Data Line Print mode
1 Turn off the printer. 2 Press down and hold the Feed/Pause button while turning on the
printer.
The hardware configuration test label is printed. You are now in Data Line Print mode.
Performing Selective Transfer
If you want to copy select formats, pages, fonts, or graphics to another printer but you do not want to clone the entire RAM contents, use the selective transfer command. Use this command to set up different printers to print the same label formats.
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Using the selective transfer command, you can download the following label design attributes from one 4420 or 4440 printer to another:
• Any specified page or all pages
• Any specified format or all formats
• Any specified font or all fonts
• Any specified user-defined character (UDC) or all UDCs Set the serial port DIP switch settings to 115,200 baud, even parity, 1 stop
bit, and 8 data bits. If you are transferring pages or fonts, the destination and source numbers can be different. If you are transferring formats or UDCs, the destination and source number must be the same.
To perform selective transfer
1 Turn off the sending and receiving printers. 2 Set the serial port on both the sending printer and the receiving printer
to 115,200 baud, even parity, 1 stop bit, and 8 data bits.
3 Turn on the receiving printer.
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Chapter 6 — Using Test and Service Mode
Using Memory Reset
4 Press down and hold the Feed/Pause button while turning on the
printer. The hardware configuration test label prints.
5 Connect the serial ports of the sender and receiver ports together with
an RS-232 null modem cable. For help, refer to “Connecting the Printer to Your System” in Chapter 2 and “Communications Interfaces” in Appendix C.
6 Set the DIP switches on the sending printer and receiving printer for
selective transfer as shown in the Test and Service mode DIP switch settings illustration earlier in this chapter.
7 Select the type of data that you wish to transfer (such as pages, formats,
fonts, or UDCs) by setting the corresponding DIP switches shown in the Test and Service mode DIP switch settings illustration earlier in this chapter.
8 Press the Feed/Pause button on the sending printer to initiate selective
transfer. When the Power/Data LED stops flashing, the selective transfer is complete.
9 Exit Test and Service mode by turning off the printer and returning all
DIP switches to their original settings.
Use memory reset if you want to return the printer to its default configuration or if you need to increase the amount of memory available in the printer. You can also use memory reset to clear pages and formats, user-defined characters and fonts, configurations, tables, or all of these parameters.
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Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
To use memory reset
1 Turn off the printer. 2 Set the DIP switches to reset a portion or all of the memory by using
the Test and Service mode DIP switch settings illustration earlier in this chapter.
3 Press and hold the Feed/Pause button while turning on the printer. The
printer prints out a hardware configuration test label.
4 Hold the Feed/Pause button down for 1 second. The printer resets a
portion or all of its memory.
5 To exit Test and Service mode, turn off the printer. 6 Reset the DIP switches to their original setting and then turn on the
printer.
Note: You can also use the Test and Service command (D) to reset all printer RAM.
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Setting Configuration Commands in Test and Service Mode
Test and Service mode gives you with another way to change configuration commands besides sending them down from the host. You can change these commands by setting the Test and Service mode DIP switches:
• Label rest point
• Emulation mode
• X forms adjust
• Y forms adjust
O = OFF 1 = ON
Label Rest Point Adjust Forward Adjust Backward
Emulation
5.0 mil Advanced mode 10 mil 86XX mode 15 mil 86XX mode
X Forms Adjust Adjust Forward Adjust Backward
Y Forms Adjust
OFF
ON
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N: Number. Least significant bit first.
Configuration DIP switch settings: This illustration shows the Test and Service mode DIP switch settings for changing the configuration commands.
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Setting the Number of Dot Increments
You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches. Use the top bank of DIP switches to determine whether the movement is forward or backward. Use the bottom bank of DIP switches to set the number of dot increments for label rest point, X forms adjust, and Y forms adjust. The printer moves in 5 mil increments or 0.005 inch per dot.
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Chapter 6 — Using Test and Service Mode
OFF
0 = OFF 1 = ON
# of Dot Increments
ON
1 2 3 4 5
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Dot increments DIP switch settings: This illustration shows the dot increment settings for the bottom bank of switches. See the previous illustration, Configuration DIP switch settings, for the top bank DIP switch settings.
Bottom Bank
To set the number of dot increments
1 In the top bank, turn the appropriate switches on or off for forward or
backward movement. See the Configuration DIP switch settings illustration earlier in this chapter for the appropriate DIP switch settings.
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Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
2 See the previous illustration of the Dot increments DIP switch settings.
Scan down the # of Dot Increments column until you reach the number of dot increments you want to adjust the command forward or backward.
3 In the bottom bank, turn on the switches that have a 1 in their column.
Turn off all other switches.
4 Press the Feed/Pause button and the printer prints out the software
configuration label and stops at the new location.
For example, you print a label and discover that it does not extend far enough from the tear bar. You need to move the label rest point forward 10 dot increments (0.05 inch) so that the printer feeds more label out when it finishes printing. Find 10 in the # of Dot Increments column. It shows a 1 in the columns of DIP switches 2 and 4, and a O in the columns of 1, 3, and 5. The 1 tells you to turn on the switch. The O tells you to turn off the switch. Turn on switches 2 and 4. Turn off all other switches.
Adjusting the Label Rest Point
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The Label Rest Point configuration command adjusts the point at which the printer presents each label for removal. Use this command in conjunction with self-strip applications. The label rest point adjust range is from -30 5 mil increments (farthest back) to +30 5 mil increments (farthest forward). Use a negative number if you want the printer to retract the label a number of dot increments after it prints the label. Use a positive number if you want the printer to feed the label a number of dot increments after it prints the label.
There are three ways to adjust the label rest point:
• You can use the Test and Service DIP switch bank. Follow the
procedure below to use the DIP switch settings to adjust the label rest point.
• You can set it by using the PrintSet application software. See the Paper
Handling portion of PrintSet for more information.
• You can use the IPL command. See the IPL Programming Reference
Manual (P/N 066396) for more information.
To adjust the label rest point
1 Turn off the printer. 2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters Data Line Print mode.
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3 In the top bank of the Test and Service mode DIP switches, turn off
switch 1 and turn on switches 2 and 3. To adjust the label rest point forward (feed more label), turn off DIP
switch 4. To adjust the label rest point backward (retract label), turn on DIP
switch 4.
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Chapter 6 — Using Test and Service Mode
Top Bank
OFF
ON
1 2 3 4
Switch settings
for feeding
label forward
4 In the bottom bank of the Test and Service mode DIP switches, turn on
or off the appropriate DIP switches. See the Dot increments DIP switch settings illustration earlier in this chapter.
5 Press the Feed/Pause button.
The printer prints out the software configuration label and stops at the new location.
6 Verify that the Label Rest Point number on the software configuration
label matches the number you set in Step 4.
7 Try printing again to see if you need to readjust the DIP switches in the
bottom bank.
8 If you need to readjust the DIP switches in the bottom bank, repeat
Steps 4 through 6. If not, exit Test and Service mode by turning off the printer, returning all DIP switches to their original settings, and turning on the printer.
Top Bank
OFF
ON
1 2 3 4
Switch settings
for retracting label
44XXU064.eps
Setting Emulation Mode
If you are replacing an Intermec 8636 or 8646 printer with a 4420 or 4440 printer, you can keep your existing network, hardware, software, and label formats by using Emulation mode. The labels the 4420 or 4440 printer produces will look just like the labels that the 86XX printer prints.
There are three ways to set the printer to Emulation mode:
• Use the DIP switches in the Test and Service DIP switch bank. For
help, see the following procedure.
• Use PrintSet to select either 100 dpi (10 mil) or 66 dpi (15 mil) mode.
For help, see the PrintSet online help.
• Use the IPL command set to select Emulation mode. For help, see the
IPL Programming Reference Manual.
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Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
To set the printer to Emulation mode using DIP switches
1 Upload label formats, fonts, and graphics from the 8636 or 8646
printer to the host computer.
2 Turn off the printer. 3 Disconnect the 86XX printer and install the 4420 or 4440 printer. See
Chapter 2 for information on installing the 4420 or 4440 printer.
4 Press and hold the Feed/Pause button while turning on the printer. The
printer prints out a hardware configuration label.
5 In the top bank of the Test and Service mode DIP switches, turn on
switches 1 and 3 and turn off switch 2.
6 Use the table below to help you choose the appropriate DIP switch
settings:
Setting Description
86XX 10 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and picket bar codes.
86XX 15 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and picket bar codes.
Advanced 5 mil (4420 default)
Advanced 2.5 mil (4440 default)
The printer uses the 4420 command set and prints in multiples of 5 mil (0.005 inch) drag and picket bar codes.
The printer uses the 4440 command set and prints in multiples of 2.5 mil (0.0025 inch) drag and picket bar codes.
• To enable 10 mil emulation, turn on DIP switch 4 and turn off DIP
switch 5.
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• To enable 15 mil emulation, turn on DIP switches 4 and 5.
• To enable 5 mil Advanced mode, turn off DIP switches 4 and 5.
• To enable 2.5 mil Advanced mode, turn off DIP switch 4 and turn
on DIP switch 5.
7 Press the Feed/Pause button.
The printer prints out the software configuration label. Verify that the label states the correct mode.
8 Turn off the printer. 9 Reset the DIP switches to the original settings and then turn on the
printer.
10 Download the 86XX formats, fonts, and graphics from the host to the
4420 or 4440 printer.
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Origin (Ø,Ø)
L e
Using Forms Adjust
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Chapter 6 — Using Test and Service Mode
If the label prints too close to one edge, you can reposition it by using the X forms adjust and Y forms adjust features. The X forms adjust controls the position of the printing area along the length of the label. The Y forms adjust controls the position of the printing area along the width of the label.
The following illustration shows the default X and Y origins.
-X *FORMAT*
Y
+X
*FORMAT*
+Y
eading dge
44XXU065.eps
Direction of media from printer
Default X and Y origins: This illustration shows the default X and Y origins. You can control the default X origin (top of form) with PrintSet or with the Test and Service DIP switches. You can control the default Y origin with the DIP switches only.
Note: An image printed on direct thermal media may have an X origin position, which is slightly different than the same image printed on thermal transfer media. Always use X forms adjust and Y forms adjust with the same media type that you plan to use for printing labels.
The default X origin is 0.10 inch (20 dot increments) from the leading edge of the label. You can move the X origin forward or backward 30 increments, where each increment is 5 mil.
The default Y origin is 0.00 inch from the edge of the label. You can move the Y origin down 30 increments, where each increment is 5 mil.
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X Forms Adjust
Use the X forms adjust to control the position of the label format along the length of the label. When you move the X origin forward, the printer moves the format away from the leading edge of the label. When you move the X origin backward, the printer moves the format closer to the leading edge of the label. It is easier to use the TOF switch to move the origin forward or backward, but the printer will reset itself to the default position if you lift the printhead or cycle printer power.
To set the X forms adjust
1 Turn off the printer. 2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters Data Line Print mode.
3 In the top bank of the Test and Service mode DIP switches, turn on
switches 1, 2, 3, and 4.
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To move the X origin forward, turn off switch 5. To move the X origin backward, turn on switch 5.
Top Bank
OFF
ON
1 2 3 4 5
Switch settings
for moving the
X origin forward
4 In the bottom bank of the Test and Service mode DIP switches, set the
DIP switches to the desired setting. See the Dot increments DIP switch settings illustration earlier in this chapter to see how to set the X forms adjust forward or backward a given number of increments.
5 Press the Feed/Pause button.
The printer prints out the software configuration label using the new X forms adjust setting.
6 Verify the X forms adjust number on the software configuration label
matches the number you set in Step 4.
Top Bank
OFF
ON
1 2 3 4 5
Switch settings
for moving the
X origin backward
44XXU066.eps
Y Forms Adjust
Use the Y forms adjust feature to control the position of the image in the direction parallel to the printhead. See the Dot increments DIP switch settings illustration earlier in this chapter for information on how to move the image forward a number of dot increments. If the label is too close to one edge of the printhead, you can adjust it using this feature.
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To set the Y forms adjust
1 Turn off the printer. 2 Enter Test and Service mode by pressing down and holding the
Feed/Pause button while turning on the printer. The printer prints out the hardware configuration label and then enters Data Line Print mode.
3 In the top bank of the Test and Service mode DIP switches, turn on
switches 1, 2, and 3.
4 In the bottom bank of the Test and Service mode DIP switches, turn on
or off the appropriate DIP switches. Refer to the Dot increments DIP switch settings illustration earlier in this chapter to see how to set the Y forms adjust forward or backward a given number of increments.
5 Press the Feed/Pause button. The printer prints out the software
configuration label using the new Y forms adjust setting.
6 Verify the Y forms adjust number on the software configuration label
matches the number you set in Step 4.
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Chapter 6 — Using Test and Service Mode
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Chapter 6 — Using Test and Service Mode Cd 39 Helvetica Condensed
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74 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Specifications
A
This chapter contains the following reference information:
• Specifications
• Factory default settings
• Printer options
• Supported bar code symbologies
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 75
Appendix A — Specifications
4420 and 4440 Printer Specifications
This section describes the specifications and performance parameters for the 4420 and 4440 printers.
Dimensions (no options installed)
Height 41.9 cm (16.5 in) Width 24.8 cm (9.75 in) Length 43.8 cm (17.25 in) Weight 19.35 kg (43 lbs)
Electrical Requirements
Input Voltage Frequency 50-60 Hz
Current 2 or 1A
Environment
Operating
Storage Humidity
100, 115, 200, or 230 VAC ± 10%
4°C to 40°C (40°F to 104°F)
0°C to 70°C (32°F to 158°F) 10% to 90% with maximum wet bulb 82°F (28°C) and minimum
dew point 36°F (2°C)
Character Sets
US ASCII Norwegian/Danish UK ASCII Swedish/Finnish German Italian French Spanish Switzerland Code Page 850
Fonts and Graphics
There are 21 resident bitmap fonts (including OCR A and B) and three outline fonts available on the printers. You can use font ID 3 through 6 and 8 through 19 to download user-defined fonts.
Maximum UDF 102 mm square (4 in. square) Maximum UDC 102 mm square (4 in. square)
76 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Media Specifications
F
Appendix A — Specifications
C
D
E
G
H
A B
Media dimensions: This illustration shows how to measure media dimensions. See the next table, Minimum and Maximum Media Dimensions, for specific media dimensions.
44XXU067.eps
Minimum and Maximum Media Dimensions
Letter Description Minimum Maximum
A Label width 16.5 mm (0.65 in) 111.8 mm (4.4 in) B Backing width (or tag width) 19 mm (0.75 in) 114.3 mm (4.5 in) C Gap between labels 2.54 mm (0.10 in) 25.4 mm (1.0 in) D Label length - self-strip media 25.4 mm (1.0 in) 609.6 mm (24 in) Label length - butt cut media 12.7 mm (0.5 in) 609.6 mm (24 in) E Media thickness (including
backing) F Reflective sensor mark length 2.54 mm (0.1 in) 12.7 mm (0.5 in) G Notch length 2.54 mm (0.1 in) 3.2 mm (0.126 in) H Notch height (depth) 6.4 mm (0.25 in) 12.7 mm (0.5 in) Roll diameter 213 mm (8.38 in)
0.08 mm (0.003 in) 0.30 mm (0.012 in)
Memory
Base Optional
1MB of DRAM 8 or 16 MB DRAM SIMM modules 128K of flash 8 to 16 MB Kanji/Katakana flash SIMM module
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 77
Appendix A — Specifications
Printhead
4420
Width 112 mm maximum (4.4 in) Printed dot size 0.127 mm (0.00492 in square) Resolution 8 dots per mm (203 dots per in) Number of elements 896 per printhead “X” dimensions 10 mil to 500 mil (0.25 mm to 12.7 mm); 5 mil (0.13 mm) in drag
mode only (specified media only)
4440
Width 112 mm maximum (4.4 in) Printed dot size 0.065 mm (0.00246 in square) Resolution 16 dots per mm (406 dots per in) Number of elements 1792 per printhead “X” dimensions 5 mil to 500 mil (0.127 mm to 12.7 mm) (specified media only);
2.5 mil (0.06 mm) in drag mode only (specified media only)
Printing Method
The printers are capable of direct thermal (DT) printing or thermal transfer (TTR) printing using a thermal transfer ribbon.
Printing Speed
Maximum 254 mm per second (10 inches per second), on specified media only Minimum 51 mm per second (2 inches per second)
The print speed can be changed in 1 ips increments only. Note that the printer cannot print at 228.6 mps (9 ips).
Ribbon Specifications
Length 450 m (18,000 linear inches) Widths 54 mm (2.1 in)
Diameter 81 mm (3.2 in) maximum
Factory Default Settings
76 mm (3.0 in) 104 mm (4.1 in) 114 mm (4.5 in)
The following table lists the factory default settings for the 4420 and 4440 printer. Use PrintSet to set these parameters. The printer’s default serial port settings are described in Chapter 2, “Installing the Printer.”
78 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Appendix A — Specifications
Factory Default Settings
Configuration Default Setting
Preamble Character Disabled Postamble Character Disabled Auto-Transmit 1 Disabled Auto-Transmit 2 Disabled Auto-Transmit 3 Disabled Message Delay 0 milliseconds Power-Up Mode 5 mil Advanced mode (4420)
2.5 mil Advanced mode (4440) Cutter Disabled End-of-Print Skip Distance 100 dots (0.5 in) Top of Form 20 dots (0.1 in) Media Sensitivity 470 Direct Thermal/567 Thermal Transfer Number of Image Bands 3 Maximum Label Length 1000 dots (5 in) Printer Character Set US ASCII Label Retract Disabled Label Retract Distance 0 Print Speed 3 inches per second (ips) Label Stock Type Die-cut Intercharacter Delay 0 ms Storage Memory (standard) 128K flash
Printer Options
This section contains a list of all the options you can use with the 4420 and 4440 printer along with a brief description. Consult your local Intermec representative to order any option.
Communications Interfaces
You can order any of these field- or factory-installable communications interfaces for the printer.
EasyLAN 10i Interface
This option lets you connect the printer to a 10BaseT Ethernet network. Various network printing protocols are available. For more information, see the EasyLAN 10i documentation.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 79
Appendix A — Specifications
EasyLAN 10i2 Adapter
The external EasyLAN 10i2 Ethernet adapter (P/N 072885) and the internal EasyLAN 10i2 Ethernet adapter (P/N 072884) allow you to share your available printer resources with everyone on your Ethernet network. With the EasyLAN 10i2 adapter installed, the parallel port on the printer is not available for use. For more information, see the EasyLAN 10i2 documentation.
EasyLAN Wireless Option
The EasyLAN Wireless is an 802.11b radio option that lets the printer communicate wirelessly with a PC that contains an 802.11b radio card (ad-hoc network). It can also communicate with other devices via an access point (infrastructure network) in your data collection network. For more information, see the EasyLAN Wireless documentation.
Coax Interface
This option lets you connect the printer to an IBM 3270 Type A coax cable computer system operating in the VTAM (CICS/IMS/TSO) or 8100 (DPPX) environment. The printer will emulate an IBM 3287 printer and you can connect it to an IBM 3174/76/99 system controller/multiplexer.
Finishers
Twinax Interface
This option lets you connect the printer to an IBM twinax cable system with a twinax interface. The printer will emulate an IBM 5256 Model 1 printer and can operate with an IBM System/34, System/36, System/38, or AS/400 host computer.
Cutter
The cutter option lets you cut continuous media into individual labels ready for use. You can also order two different trays that will catch the labels as they are cut.
Self-Strip/Full Roll Batch Takeup
The self-strip option allows labels to be peeled from the liner as they print and presented for immediate application to a surface (such as a shipping box). The batch takeup enables you to run the printer in batch mode and is capable of taking up a full roll of media. This option is factory-installed only.
80 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Kanji/Katakana
This option allows the printer to print Japanese characters in two Kanji fonts and three Katakana fonts. This option also provides increased storage capacity.
Memory Expansion
You can install a flash SIMM module into the SIMM socket on the main PCB to hold more fonts or bitmap graphics. You can also install a DRAM SIMM to increase the image buffering capabilities of the printer. You can purchase either module in 8 or 16 MB sizes only.
Bar Code Symbologies Supported
The 4420 and 4440 printers support the following bar code symbologies.
Supported Bar Code Symbologies
Appendix A — Specifications
Symbology Description
Codabar Originally developed in 1972, Codabar is a numeric symbology most
commonly used in libraries, blood banks, and air parcel express applications.
Code 2 of 5 Code 2 of 5 is a straightforward numeric symbology developed in the
late 1960s. It has been used for warehouse sorting systems, photofinishing envelope identification, and for tracking sequentially numbered airline tickets. All information is contained in the width of the bars; the spaces do not contain information.
Code 11 Code 11 was developed in early 1977 to satisfy requirements for a very
high density, discrete numeric bar code. The most extensive application of Code 11 has been for labeling telecommunications equipment.
Code 39 Code 39 is the first alphanumeric symbology ever developed and is the
standard non-retail bar code. It is a discrete, self-checking symbology of variable length and is used mostly by the automobile and medical industries.
Code 93 Introduced in 1983, Code 93 was specially designed to complement
Code 39. With the correct reading equipment, the two alphanumeric codes may be interchanged throughout a system without making any changes to software.
Code 128 Code 128 was introduced in 1981 as a very high density, alphanumeric
symbology. It is a variable length, continuous code that employs multiple element widths.
EAN The European Article Numbering system (abbreviated as EAN) is a
numeric superset of UPC. EAN has both a version that uses 8 digits and a version that uses 13 digits. The version with 13 digits encodes the same number of bars as 12 digit UPC Version A, but the 13th digit is encoded into a parity pattern at the left of the center guard bar.
Interleaved 2 of 5
Interleaved 2 of 5 is a high density, self-checking, continuous numeric symbology, which has mainly been used in the distribution industry. Interleaved 2 of 5 actually encodes two digits, one in the bars and one in the spaces.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 81
Appendix A — Specifications
2D Symbologies
Supported Bar Code Symbologies (continued)
Symbology Description
POSTNET The Postal Numeric Encoding Technique (POSTNET) uses binary
digits, represented as full bars and half bars, to provide a numeric bar code symbology that is easily read and decoded by optical reading systems. POSTNET provides both error detection and correction capabilities.
UPC Universal Product Code (UPC) is a subset of EAN. It is a fixed length,
numeric, continuous symbology employing four element widths. Two common types of UPC are Version A, which encodes 12 digits, and Version E, which encodes 6 digits. UPC has been used in the supermarket industry since 1973. UPC supplemental code is intended for only periodical issue numbers.
2D symbologies provide a more efficient way of encoding data than standard bar code symbologies. 2D symbologies use two dimensions to hold data instead of one, allowing much more information to be stored in a smaller amount of space. The printer can print both stacked and matrix 2D symbologies.
2D Stacked Symbologies
2D stacked symbologies consist of short linear segments stacked on top of each other. In addition to being able to condense a large amount of information into the stacked format, PDF417 provides an extensive error detection and correction option. Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged. 2D stacked symbologies can be scanned with a laser scanner or imaging device that features 2D code scanning capability.
Supported 2D Stacked Symbologies
Symbology Description
Code 16K Introduced in 1988, Code 16K is an alphanumeric symbology similar
to Code 49 in that it employs multiple rows (from 2 to 16). Each row is fixed length and uses a mirror image of the Code 128 coding patterns.
Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means
of labeling very small objects. A Code 49 bar code contains from two to eight adjacent rows, each separated by a one-module separator bar.
82 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Appendix A — Specifications
Supported 2D Stacked Symbologies (continued)
Symbology Description
PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan
across rows of code. Each row consists of start/stop characters, row identifiers, and symbol characters (called “codewords”). Each codeword consists of four bars and four spaces and contain the actual data. In addition to being able to condense a large amount of information into the stacked format, PDF417 provides an extensive error detection and correction option. Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged. PDF417 codes can be scanned with a laser scanner or imaging device that features 2D code scanning capability.
MicroPDF417 MicroPDF417 is a 2D symbology, derived from PDF 417. You use
MicroPDF417 for applications needing improved area efficiency but without the requirement for PDF417’s maximum data capacity. MicroPDF417 replaces PDF417’s 17-module-wide start/stop patterns and left/right row indicators with a unique set of 10-module-wide Row Address Patterns, which were designed both to reduce overall symbol width and to enable linear scanning at row heights as low as 2X.
2D Matrix Symbologies
2D matrix symbologies, such as Maxicode, use both the horizontal and vertical axes to encode data even more efficiently than stacked symbologies. 2D matrix codes are created as a matrix of square elements, with each element being either white or black to encode data in a binary code. Extensive error detection and correction codes are appended to 2D matrix symbologies, often automatically.
2D matrix symbologies generally cannot be read with a laser scanner. Instead, they are read by a digital imager that captures the entire symbol at once instead of scanning each component individually. Since the components of 2D matrix symbologies are decoded after the image is captured, they permit very fast data collection.
Supported 2D Matrix Symbologies
Symbology Description
Data Matrix Data Matrix is a 2D matrix symbology, which is made up of square
modules arranged within a perimeter finder pattern. The finder pattern is a perimeter to the data region and is one module wide. Two adjacent sides are solid dark lines. These lines are used to define physical size, orientation, and symbol distortion.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 83
Appendix A — Specifications
Supported 2D Matrix Symbologies (continued)
Symbology Description
Maxicode Maxicode is a fixed-size symbology that is made up of offset rows of
hexagonal elements arranged around a bullseye finder pattern. Each hexagon represents one bit of information and is either black or white depending on the state of the encoded data bit. United Parcel Service (UPS) Research and Development developed Maxicode for the specific purpose of encoding information about a parcel.
This symbology only encodes very specific data that is divided into the following fields: a 5-digit zip code, a 4-digit zip code extension, a 3­digit country code, a 3-digit class of service, and a string of uppercase letters, numbers, or limited punctuation marks.
QR Code QR (Quick Response) Code is a matrix 2D symbology that encodes
data into patterns consisting of black and white dots or modules. A three position detection pattern enables omni-directional reading and ultra high-speed reading. QR Code can handle a wide range of data, including numerical, alphabetical, Kanji, Hiragana, Katakana, graphics, and control codes. A built-in error correction function enables the QR Code to repair errors in the code.
84 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Character Sets
B
This chapter contains tables for the character sets that the 4420 and 4440 printers support. To select a character set, use PrintSet, your third-party software application, or the IPL command set. This chapter contains these character sets:
• International character sets
• Extended character sets
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 85
Appendix B — Character Sets
International Character Sets
The following tables show which hex codes to download for international characters not available in the U.S. character set. To use the tables, find the hex code for the U.S. character that corresponds with the character in your language.
Advanced Character Table
If you are running the printer in Advanced mode (you are not using 86XX Emulation), use this table to find the right hex codes for the international character sets.
Advanced Mode Hex Codes
23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~ U.K. ASCII £ $ @ [ \ ] ^ ` { ¦ }
Germany # $ § Ä Ö Ü ^ ` ä ö ü ß France £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å
Sweden/Finland # Ì É Ä Ö Å Ü é ä ö å ü Spain £ $ § ¡ Ñ ¿ ^ ` ° ñ ç ~ Switzerland # $ à ° ç é ^ ù ä ö ü è Italy £ $ § ° ç é ^ ù à ò è ì
Emulation Mode Character Table
This table shows the hex codes for the character sets that print if the printer is running under Emulation mode.
Emulation Mode Hex Codes
23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~ U.K. ASCII £ $ @ [ \ ] ^ ` { ¦ } ~ Germany # $ § Ä Ö Ü ^ ` ä ö ü ß France £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å ~ Sweden/Finland # ¤ É Ä Ö Å Ü é ä ö å ü Spain Pt $ @ ¡ Ñ ¿ ^ ` ¨ ñ ç ~ Switzerland # $ à ° ç é ^ ù ä ö ü è Italy # $ § ° ç é ^ ù à ò è ì
86 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Appendix B — Character Sets
IBM Translation Character Table
If you are running the printer with IBM Translation enabled, use this table to find the right hex codes for the international character sets.
IBM Translation Hex Codes
21 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII ¦ # $ @ ¢ \ !
U.K. ASCII ¦ # £ @ $ \ !
Germany ! # $ § Ä Ö Ü ^ ` ä ö ü ß France ! £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark ! Æ Å Ø # \ ¤ ^ ` æ ø å ü Sweden/Finland ! Ä Å Ö § É ¤ ^ é ä ö å ü Spain ¦ Ñ Pt @ [ \ ]
Switzerland ! # $ à ° Italy ! £ $ § ° ç é ^ ù à ò è ì
ç é ^ ù ä ö ü è
¬
¬
¬
` { ¦ } ~
` { ¦ } _
` { ñ } ¨
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 87
Appendix B — Character Sets
Code Page 850 Character Table
00
10
20
0
30
@A BCDE FGHI J K LMN O
40
PQR ST UVWX
50
`
60
p q r s t u v w x y z { }
70
Ç
80
É
90
á í ó ú ñ Ñ a o ¿ ® ¬
A0
B0
C0
D Ê Ë È Í Î Ï
D0
Ó ß Ô Ò õ Õ µ ρ ρ Ú Û Ù y Y -
E0
-
F0
02
01
12
11
!
"
22
21
1 2 3 4 5 6 7 8 9 : ; <
32
31
42
41
52
51
a b c d e f g h i j k l m n o
62
61
72
71
ьйвда
82
81
æÆô ö
92
91
A2
A1
B2
B1
C2
C1
D2
D1
E2
E1
F2
F1
03
04
13
14
#
$
23
24
33
34
43
44
53
54
63
64
73
74
83
84
93
94
A3
A4
B3
B4
C3
C4
D3
D4
E3
E4
3
¶ § ÷
4
F3
F4
05
06
07
08
09
0A
0B
0C
§
15
%
25
35
45
55
65
75
85
ò
95
A5
Á Â
B5
C5
D5
E5
F5
16
17
'
&
26
27
36
37
46
47
56
57
66
67
D6
77
ç
å
E6
87
ûùÿÖ Ü ø £ Ø X ƒ
F6
97
A6
A7
Á
B6
B7
ã Ã
C6
C7
D6
D7
E6
E7
F6
F7
18
(
28
38
48
58
68
78
êëè •” “ÄÅ
88
98
A8 ©
B8
C8
D8
E8
F8
Y
19
1A
1B
2A
3A
4A
5A
6A
7A
8A
9A
AA
BA
CA
DA
EA
FA
Z
+
2B
3B
4B
[
5B
6B
7B
8B
9B
1
/
2
AB
BB
CB
DB
EB
1 3 2
FB
)
29
39
49
59
69
79
89
99
A9
B9
C9
D9
E9
F9
1C
2C
3C
4C
5C
6C
7C
8C
9C
AC
BC
CC
DC
EC
FC
0D
1D
,
2D
3D
4D
\
5D
6D
7D
8D
9D
1
/
4
AD
BD
CD
DD
´
ED
FD
0E
1E
.
-
2E
>?
=
3E
4E
]
5E
6E
˜
7E
8E
9E
i
AE
¢ ¥ ¬
BE
CE
Ì
DE
´
EE
FE
44XXU068.eps
0F
1F
2F
3F
4F
-
5F
6F
7F
8F
9F
AF
BF
CF
DF
´
EF
FF
88 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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