Intermec EasyCoder 401 Linerless – User's Manual
17
TROUBLE SHOOTING
The list below is intended to help the operator to correct possible
printout troubles or flaws in printout quality, and to decide when
assistance from the Service dept. of the nearest Intermec distributor is required. Note that most problems are due to operating errors or normal wear of the printhead.
Symptom Possible Cause Remedy Refer to
Overall weak printout Adhesive build-up on printhead Clean printhead User's Manual
Wrong Paper type setup Change setup Technical Manual
Low Contrast setup Change setup Technical Manual
Printhead pressure too low Adjust both knobs Technical Manual
Worn printhead Replace printhead User's Manual
Wrong printhead voltage Replace CPU board ☎ Call Service
Printout weaker on one side Uneven printhead pressure Adjust outer knob Technical Manual
Weak spots Foreign particles on paper Wipe paper clean n.a.
Paper fibres on printhead Clean printhead User's Manual
Poor paper quality Use other media Technical Manual
Worn printhead Replace printhead User's Manual
Worn pressing roller Check/replace ☎ Call Service
Overall dark printout Wrong Paper Type setup Change setup Technical Manual
Contrast setup value too high Change setup Technical Manual
Printhead pressure too high Adjust both knobs Technical Manual
Wrong printhead voltage Replace CPU board ☎ Call Service
Excessive bleeding Wrong Paper Type setup Change setup Technical Manual
Contrast setup value too high Change setup Technical Manual
Printhead pressure too high Adjust both knobs Technical Manual
Faulty energy control Replace CPU board ☎ Call Service
White lines along paper web Printhead dirty Clean printhead User's Manual
Missing dots on printhead Replace printhead User's Manual
Large part of dot line missing Wrong X-start or Width setup Change setup Technical Manual
Failing printhead Replace printhead User's Manual
Failing strobe signal Check CPU-board ☎ Call Service
Last part of label missing Too small image buffer Increase buffer Technical Manual
Printout missing along inner edge Bad paper alignment Adjust User's Manual
X-start setup value too low Increase Technical Manual
Paper jams in printer Adhesive residue on printer parts Clean User's Manual
Adhesive residue in cutter Clean User's Manual
Compressed printing along web Too high release force required Change paper n.a.
Inferior ladder bar code printing Linerless less suited for ladder bar codes Change the layout n.a.
Bad cutting Adhesive residue on anvil blade Clean User's Manual
Paper jams in cutter unit Adhesive residue inside cutter unit Clean User's Manual
Parts of labels stuck inside cutter unit Clean User's Manual
Cutter does not cut Safety switch defect or not activated Check arm is closed User's Manual
Check switch ☎ Call Service
Wrong Fingerprint version (< 6.1) Check version Shell Manual
Printer does not feed LTS erroneously detects label not taken Adjust LTS Technical Manual