Intermec EasyCoder 3400, 3600, 3440 User Manual

User's Manual
3400, 3440, and 3600 Bar Code
Label Printer
Intermec Technologies Corporation
Corporate Headquarters 6001 36th Avenue West Everett, WA 98203 U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
2003 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark ( or ) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
The name Centronics is wholly owned by GENICOM Corporation.
IBM is a registered trademark of International Business Machines Corporation.
ii 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Document Change Record
This page records changes to this document. The document was originally released as version 001.
Version Date Description of Change
002 10/2003 Updated the user’s manual to include the EasyLAN 10i2 adapter accessory.
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iv 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Contents
Getting Started............................................................................................................................. 1
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Before You Begin...............................................................................................................xi
Safety Summary....................................................................................................xi
Safety Icons ..........................................................................................................xi
Global Services and Support................................................................................xii
Who Should Read This Document? ...................................................................xiii
Related Documents ............................................................................................xiii
Using This Manual.............................................................................................................2
Getting to Know Your Printer ............................................................................................2
Preparing the Printer for Installation ..................................................................................4
Plugging In the Printer ..........................................................................................4
Opening the Printer...............................................................................................5
Loading Media for Fanfold Printing ......................................................................5
Printing the Hardware Configuration Test Label...................................................7
What the Hardware Configuration Test Label Tells You..........................8
If a Hardware Configuration Test Label Does Not Print ..........................8
Contents
2
Connecting the Printer to Your System ..............................................................................8
Connecting Your Printer to a PC...........................................................................9
Connecting the Printer to a PC Serial Port ...............................................9
Connecting the Printer to a PC Parallel Port ..........................................10
Connecting Your Printer to a Network................................................................10
Connecting the Printer to an AS/400...................................................................10
Connecting the Printer to a Mainframe ...............................................................11
Cabling in Noisy Electrical Environments ...........................................................11
Configuring the Serial Port for Communications .............................................................11
Verifying Printer Communications With Your System .....................................................13
Operating the Printer............................................................................................................. 15
Learning How to Operate the Printer ...............................................................................16
Understanding the Front Panel.........................................................................................16
Understanding the Front Panel LEDs..................................................................16
Using the Feed/Pause Button...............................................................................17
Loading Media Into the Printer ........................................................................................18
Loading Roll Media for Straight-Through Printing .............................................18
Loading Media for Self-Strip Printing .................................................................20
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Loading Thermal Transfer Ribbon ...................................................................................22
Setting the Media Sensitivity Number ..............................................................................25
Communicating With the Printer.....................................................................................28
Maintaining the Printer......................................................................................................... 31
3
Inspecting the Printer .......................................................................................................32
Tools for Cleaning the Printer ..........................................................................................32
Maintenance Schedule ......................................................................................................32
Setting the MSN for Intermec Media and Ribbon...............................................26
Setting the MSN for Other Media and Ribbon ...................................................26
Using the PrintSet Software.................................................................................29
Using Third-Party Software.................................................................................29
Using Intermec Printer Language (IPL) Commands ............................................29
Printing a Test Label ...........................................................................................29
Cleaning the Printhead ........................................................................................34
Cleaning the Printer Covers.................................................................................36
Cleaning the Drive Roller and Tear Bar...............................................................36
Cleaning the Media Guides and Media Path........................................................37
Cleaning the Label Sensors ..................................................................................38
4
5
Troubleshooting........................................................................................................................ 41
Troubleshooting Checklist................................................................................................42
Printer Operation Problems..............................................................................................42
Print Quality Problems.....................................................................................................44
Communication Problems................................................................................................45
Optimizing Printer Performance ..................................................................................... 47
Optimizing and Maintaining Print Quality ......................................................................48
Correcting Uneven Print Quality......................................................................................48
Adjusting the Print Darkness ............................................................................................49
Adjusting the Label Mark Sensor ......................................................................................50
Using the Printer Memory Efficiently...............................................................................51
How Is the Printer RAM Used? ...........................................................................52
Making the Most of Your RAM ..........................................................................52
Increasing Throughput .....................................................................................................52
What Is an Image Band? ......................................................................................53
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How Does the Image Bands Command Work? ...................................................53
Optimizing Print Speed and Image Band Setting.................................................53
Optimizing Image Bands for Batch Printing........................................................54
Contents
Using Test and Service Mode............................................................................................. 55
Using Test and Service Mode Procedures .........................................................................56
Printing Test Labels.............................................................................................58
Using Data Line Print .........................................................................................58
Performing Selective Transfer..............................................................................58
Resetting the Memory on Your Printer................................................................59
Setting Configuration Commands in Test and Service Mode ...........................................61
Setting the Number of Dot Increments ...............................................................61
Adjusting the Label Rest Point.............................................................................63
Setting Emulation Mode .....................................................................................64
Using Forms Adjust.............................................................................................65
X Forms Adjust ......................................................................................66
Y Forms Adjust.......................................................................................67
A
Specifications.............................................................................................................................. 69
Printer Specifications........................................................................................................70
Electrical Requirements ..........................................................................70
Environment ..........................................................................................70
Communications....................................................................................70
Printing Method.....................................................................................70
Self-Strip ................................................................................................71
3400 Specifications..............................................................................................71
Dimensions (No Options Installed)........................................................71
Character Sets.........................................................................................71
Memory..................................................................................................71
Printhead................................................................................................72
Ribbon ...................................................................................................72
Printing Speed........................................................................................72
Fonts and Graphics.................................................................................72
Media .....................................................................................................73
3440 Specifications..............................................................................................74
Dimensions (No Options Installed)........................................................74
Character Sets.........................................................................................74
Memory..................................................................................................74
Printhead................................................................................................74
Ribbon ...................................................................................................74
Printing Speed........................................................................................74
Fonts and Graphics.................................................................................75
Media .....................................................................................................75
3600 Specifications..............................................................................................76
Dimensions (no options installed) ..........................................................76
Character Sets.........................................................................................76
Memory..................................................................................................76
Printhead................................................................................................76
Ribbon ...................................................................................................76
3400, 3440, and 3600 Bar Code Label Printer User’s Manual vii
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Printer Options ................................................................................................................78
Memory Expansion and Fonts.............................................................................78
Communication Interface....................................................................................79
Finishers ..............................................................................................................79
Parallel Interface Pin Descriptions ....................................................................................80
Printing Speed........................................................................................76
Fonts and Graphics.................................................................................77
Media .....................................................................................................77
3400 Printer ...........................................................................................78
3440 Printer ...........................................................................................78
3600 Printer ...........................................................................................78
Twinax Interface.....................................................................................79
Coax Interface ........................................................................................79
Centronics Parallel Interface ...................................................................79
EasyLAN 10i2 Adapter...........................................................................79
Cutter.....................................................................................................79
Batch Takeup .........................................................................................80
Self-Strip Printing...................................................................................80
B
C
Bar Code Symbologies Supported.....................................................................................81
Character Sets............................................................................................................................. 83
International Character Sets..............................................................................................84
Advanced Character Table...................................................................................84
Emulation Mode Character Table .......................................................................85
IBM Translation Character Table........................................................................85
Code Page 850 Character Table...........................................................................86
Extended Character Sets ...................................................................................................86
Communications Reference ............................................................................................... 93
Communication Protocols................................................................................................94
Intermec Standard Protocol.................................................................................94
XON/XOFF Protocol (Software and Hardware Flow Control) ...........................95
XON/XOFF, No Status Protocol ........................................................................96
Polling Mode D...................................................................................................96
Multi-Drop Protocol ...........................................................................................96
User-Defined Protocol.........................................................................................96
Host Requirements..............................................................................................98
Communications Boundaries...............................................................................98
Communications Interfaces ..............................................................................................98
RS-232 Serial Interface ........................................................................................98
RS-422 Serial Interface ........................................................................................99
RS-485 Serial Interface ........................................................................................99
Printer Serial Port...........................................................................................................102
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Full ASCII Table......................................................................................................................... 103
Full ASCII Table ............................................................................................................104
Full ASCII Control Characters Table .............................................................................106
Glossary ........................................................................................................................................ 107
Index............................................................................................................................................... 115
Contents
3400, 3440, and 3600 Bar Code Label Printer User’s Manual ix
Contents*1233*
x 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Before You Begin
This section provides you with safety information, technical support information, and sources for additional product information.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Do not repair or adjust alone
Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.
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Before You Begin
Safety Icons
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.
This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
Avertissement: Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence de mort ou de blessures graves aux personnes manupulant l’équipement.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual xi
Before You Begin *1233*
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service &
Support menu, move your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at http://www.intermec.com to download our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at http://intermec.custhelp.com to review technical information or to request technical support for your Intermec product.
xii 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
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Before You Begin
Telephone Support
These services are available from Intermec Technologies Corporation.
Service
Factory Repair and On-site Repair
Technical Support Get technical support on your
Service Contract Status
Schedule Site Surveys or Installations
Ordering Products Talk to sales administration,
Description
Request a return authorization number for authorized service center repair, or request an on­site repair technician.
Intermec product.
Inquire about an existing contract, renew a contract, or ask invoicing questions.
Schedule a site survey, or request a product or system installation.
place an order, or check the status of your order.
In the U.S.A. and Canada, call 1-800-755-5505 and choose this option
1
2
3
4
5
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.
Who Should Read This Document?
The manual provides you with information about the features of the 3400 (A, B, C, and D), 3440, and 3600 printers, and tells you how to install, configure, operate, maintain, and troubleshoot them. For information about the 3400e printer, see the EasyCoder 3400e Bar Code Label Printer User’s Manual (P/N 071881).
Before you install and configure the 3400, 3440, or 3600, you should be familiar with your network and general networking terms, such as IP address.
Related Documents
The Intermec web site at http://www.intermec.com contains our documents that you can download in PDF format.
To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual xiii
Before You Begin *1233*
xiv 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Getting Started
1
This chapter introduces the 3400 (A, B, C, and D), 3440, and 3600 printer and explains how to get your new printer running for the first time. This chapter covers these topics:
• Learning about the printer
• Preparing the printer for installation
• Connecting the printer to your system
• Configuring the printer’s serial port
• Verifying printer communications with your system
For information about the 3400e printer, see the EasyCoder 3400e Bar Code Label Printer User’s Manual (P/N 071881).
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 1
Chapter 1— Getting Started
Using This Manual
Use this manual to learn about your Intermec 3400, 3440, or 3600 printer. Although the three printers are almost identical in form and function, they do have some small differences.
Throughout this manual you will find these icons next to information that pertains to a specific printer model.
Note: The 3440 printer appears in most of the illustrations in this manual.
Identifies information that is unique to the 200 dpi 3400 printer.
Identifies information that is unique to the 400 dpi 3440 printer.
Identifies information that is unique to the 200 dpi 3600 printer.
Getting to Know Your Printer
Features of your printer include:
• support for direct thermal and thermal transfer printing applications. Chapters 1 and 2 explain how to load both types of media.
• an internal self-strip with integral liner takeup. See Chapter 2, “Operating the Printer,” for more information.
• an easy-to-use software application called PrintSet. PrintSet makes configuring your printer, downloading fonts and graphics, and printing a test label effortless.
• minimal supervision and maintenance.
• support for user-supplied fonts. You can easily download and print user­supplied fonts. See the PrintSet software application or the IPL Programming Reference Manual (P/N 066396) for more information.
• support for TrueType. You can easily download and print TrueType fonts. See the PrintSet software application or the IPL Programming Reference Manual (P/N 066396) for more information.
Use the following illustrations to familiarize yourself with your printer.
2 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
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Power/Data
O
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LED
Alert LED
Empty/Pause button
Feed/Pause button
Power/Data
Alert
Empty/Pause
F
e
ed/Pause
Intermec
3440
Chapter 1— Getting Started
Media window
Media cover
Media access door
3XXXU.002
Printer front view: This illustration shows the features on the front of the printer.
Darkness adjust control
DIP switches
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
Optional I/O board port
Serial communication port
On/Off Media window
Media cover
Fanfold media access slot
switch
AC power cord receptacle
3XXXU.003
Printer back view: This illustration shows the features on the back of the printer.
Several options are available for use with your printer. See Appendix A, “Specifications,” for complete descriptions of these options.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 3
Chapter 1— Getting Started
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Preparing the Printer for Installation
Before connecting your printer to your data collection system, you need to:
• plug in the printer.
• open the printer and load media.
• print a configuration test label.
Plugging In the Printer
The back of your printer contains the AC power receptacle, the serial communications port, the On/Off switch, and two banks of DIP switches.
To plug in the printer
1 Turn the On/Off switch to the off position.
2 Make sure you set the DIP switches to their factory default settings.
Top Bank
Set switch 1 on (I). Set switches 2 through 8 off (O).
Bottom Bank Set switches 1 through 8 off (O).
For a description of the DIP switch settings, see “Configuring the Serial Port for Communications” on page 11.
1
1 2 3 4 5 6 7 8
2
I
O
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
I
I
O
1 2 3 4 5 6 7 8
O
3
4 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
3XXXU.004
Opening the Printer
In
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Chapter 1— Getting Started
3 Plug the AC power cord into the receptacle at the rear of the printer.
Plug the other end of the power cord into a grounded wall outlet or surge protector.
4 Turn the On/Off switch to the on position. When you power on the
printer, the Power On LED lights, the Empty/Pause LED flashes, and the platen roller advances. The yellow Empty/Pause LED then stays on steady because you have not loaded media yet.
You need to open the printer every time you load media or perform maintenance procedures.
To open the printer
1 Place the fingers of your right hand between the two notches on the
lower edge of the media cover (the media cover release) and pull the bottom of the media cover away from the base of the printer.
3
2
Power/Data
Alert
Empty/Pause
F
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Intermec
3440
1
3XXXU.005
2 Grasp the front of the media cover with your left hand and lift the front
of the media cover upward to release it from the printer frame.
3 Lift the media cover away from the top of the printer.
Loading Media for Fanfold Printing
Use the sample of fanfold media provided in the Media Envelope to complete the following procedures. In fanfold printing, you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover. Refer to Chapter 2, “Operating the Printer,” for instructions on loading rolls of media.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 5
Chapter 1— Getting Started
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
To load media for fanfold printing
1 Open the printer.
2 Disengage the printhead by rotating the head lift lever clockwise until it
releases.
3 Move the supply roll retainer by turning it counterclockwise and sliding
it to the outer end of the supply post.
4 Place the fanfold media slightly lower than the slot in the printer back
cover. Line the (box of) fanfold media up with the label path through the printer. Insert media through the slot at the rear of the printer and thread it over the supply roll post.
Head lift lever
Lower media guide
Edge guide
Supply roll post
5 To allow easy access to the media path, pull down on the lower media
guide. Make sure that the edge guide is slid all the way to the outer edge of the edge guide plate.
6 Insert the fanfold media through the printer mechanism as shown in the
illustration on the next page. The front edge of the media should pass over the tear bar and through the label dispense opening in the media cover. The fanfold media should pass over the supply roll post.
Supply roll retainer
O
I
Media access slot
Fanfold media
3XXXU.006
6 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 1— Getting Started
7 Release the lower media guide and adjust the edge guide to position the
media firmly against the inside wall of the printer.
8 Slide the supply roll retainer up to the edge of the fanfold media and
turn the supply roll retainer clockwise until it locks firmly in place securing the media against the inside wall of the printer.
9 Engage the printhead by rotating the head lift lever counterclockwise
until it locks.
10 Close the printer by reversing the directions for removing the cover.
11 Press Feed/Pause to advance one label through the printer and out the
label opening in the front cover. The printer is now ready to print the configuration test label. The yellow Empty/Pause LED goes out.
If the yellow Empty/Pause LED does not go out, press Feed/Pause a second time and then reload the media and try again if the Empty/Pause LED still does not go out.
Note: For your convenience, refer to the label with directions for loading media. This label is located on the inside of the media cover.
Printing the Hardware Configuration Test Label
You can print the hardware configuration test label to test the printer and make sure it is operating correctly. The hardware configuration test label lists the printer’s configuration. Use this label for reference when installing your printer and for verification of proper printer operation.
To print the hardware configuration test label
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while you turn the On/Off switch
to the on position. The Alert and Empty/Pause LEDs blink during the printer self-test.
3 Release the Feed/Pause button when the media starts moving. The
printer feeds out one or two blank labels and then prints the hardware configuration test label.
Note: This is only an example of a hardware configuration label. Your label may not be exactly the same.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 7
Chapter 1— Getting Started
3440 Hardware Configuration
Memory Installed Storage RAM Image RAM Flash RAM Mileage Inches Processed Inches Burned Labels Cut Printhead Width Dot Size Burn Pot Setting Hardware Options I/O Option Internal Option External Option Firmware Checksum ROM0 (U21) ROM1 (U9) Program Version
: 256 kilobytes : 583 kilobytes : none
: 0 : 0 : 0
: 1792 dots : 2.5 mil : 156
: none : none : none
: 95D0 : 7331 : 062933 : 0.a
4 Turn the printer power off and then on. You are now ready to connect
your 3400, 3440, or 3600 printer to your system.
What the Hardware Configuration Test Label Tells You
The hardware test label provides these statistics:
• Amount of installed memory
• Amount of media printed
• Printhead configuration
• Firmware information
• Printhead alignment (the vertical lines)
If a Hardware Configuration Test Label Does Not Print
If you are unable to print a hardware configuration test label, see “Printer Operation Problems” on page 42.
Connecting the Printer to Your System
3XXXU.007
You can connect your printer to a PC, a local area network, an AS/400 (or other midrange computer), or a mainframe. This section tells you how to connect your printer to any of these systems.
This illustration shows you where to connect your system to the printer. You can use either of these two ports on the rear of the printer:
• Serial communications port
• I/O board port (if you have an adapter card installed)
8 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 1— Getting Started
Printer ports: This illustration shows you where to connect your system to the printer.
Connecting Your Printer to a PC
You can connect your printer to either a serial port or parallel port (if you have the option installed) on your PC. You must provide the correct cables for connecting the printer. See the following sections for cable information. Contact your Intermec representative for ordering assistance if you do not have the appropriate cables.
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
Optional I/O board port
Serial communications
I
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port
3XXXU.008
Connecting the Printer to a PC Serial Port
To connect the printer to your PC serial port, you need a shielded EIA RS-232, RS-422, or RS-485 electrical interface with a 25-pin D-style subminiature connector. It must have pins on the printer end and an appropriate serial port connector on the other end.
To connect to an IBM PC, you can use these Intermec cables:
• 25-pin printer to 25-pin serial port null modem (P/N 048668)
• 25-pin printer to 9-pin serial port null modem (P/N 048693)
You cannot order an Intermec cable for the RS-422 interface, but there is a schematic on page 101 that you can use to purchase or make your own cable. Also see Appendix C for the RS-232, RS-422, and RS-485 serial port pin assignments.
To connect your printer to a PC serial port
1 Turn the On/Off switch to the off position.
2 Plug the 25-pin connector into the serial communications port on the
rear of the printer.
3 Plug the other end of the cable into a serial (COM) port on the PC.
4 If necessary, change the PC serial port configuration to match your
printer. See “Configuring the Serial Port for Communications” on page
11. for more information.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 9
Chapter 1— Getting Started
Connecting the Printer to a PC Parallel Port
If you are using a parallel port to communicate with your printer, you need a parallel cable to run between the printer and the PC.
You can purchase a parallel cable from Intermec (P/N 051211) or from your local computer store. See “Parallel Interface Pin Descriptions” on page 80 for pin descriptions of the parallel cable connector.
To connect your printer to a PC parallel port
1 Turn the On/Off switch to the off position.
2 Plug the parallel interface connector into the parallel communications
port on the rear of the printer.
3 Plug the other end of the cable into a parallel port on the PC.
Connecting Your Printer to a Network
You can connect the printer to Novell NetWare networks, Token Ring networks, or other TCP/IP networks. To connect the printer to a network, you must have a network interface adapter (for example, Ethernet). For more information about network interface adapters, see “Communication Interface” on page 79. Your network must be able to use XON/XOFF (software and hardware flow control) protocol.
If you need to change the printer’s communications parameters, follow the procedures in “Configuring the Serial Port for Communications” on page 11.
Connecting the Printer to an AS/400
To connect a printer directly to an AS/400 or midrange computer, you need:
• a twinax adapter card.
• a twinaxial cable equivalent to IBM part number 7362267 or 7362062. The maximum cable length for the twinax interface is 1,525 meters (5,000 feet).
If you did not have the twinax card installed at the factory, a field service technician can install the field installable option (P/N 056835) in the optional I/O board port of your printer.
For help on cabling and communications, see the manual that comes with the twinax adapter card.
Note: If you are using a midrange computer other than the AS/400, refer to your system documentation for information on cabling and setting up communications.
10 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Connecting the Printer to a Mainframe
To connect the printer directly to an IBM mainframe, you need:
• a coax adapter card.
• a coaxial cable equivalent to IBM part number 2577672 or 1833108.
The maximum cable length allowed is 1,500 meters (4,920 feet). See the IBM specification Installation and Assembly of Coaxial Cable and Accessories, part number GA27-2805-4, for further information.
If you did not have the coax card installed at the factory, a field service technician can install the field installable option (P/N 056836) in the I/O board port of your printer.
For help on cabling and communications, see the manual that comes with your coax adapter card.
Cabling in Noisy Electrical Environments
The items listed below create noisy electrical environments that can disrupt data communications between your host computer and the printer:
Chapter 1— Getting Started
• Large power transformers
• Large electrical motors
• Arc welders
• Motor controllers
• Switch gears
If any of these items are near your printer, you may want to try the following suggestions to reduce the effects of electrical noise:
• Always use shielded cable. Connect the cable and shield to the metal backshells on the cable connectors and fasten the connectors to the serial ports using screws.
• Install ferrite cable clamps.
• Connect the printer chassis ground to the building ground. You will find the chassis ground on the ground pin of the printer power cord.
If you need help eliminating noise, ask your Intermec representative for assistance.
Configuring the Serial Port for Communications
You need to configure the serial port of the printer to match the configuration of your PC or network controlling device. If the printer’s default settings do not match, use the DIP switch settings table to configure the serial port.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 11
Chapter 1— Getting Started
To configure the printer serial port
1 Use the following DIP switch setting descriptions and table to locate the
DIP switches you need to change to configure the serial port.
2 Use a small straight-slot screwdriver to set the appropriate DIP switches.
For example, if you want to change the media type to thermal transfer, set DIP switch 8 on the bottom bank of switches to the on position.
3 Turn the printer power off and then on for the configuration changes to
take effect.
Note: Ignore Multi-Drop switches if you are not using a Multi-Drop network.
DIP Switch Setting Descriptions
Parameter Description
Baud rate The rate, in bits per second, at which the host exchanges
data with the printer.
Parity Adds one bit (1 or 0) to the character to make the sum of
bits always odd or even.
Data bits The number of bits that represent the ASCII characters.
Stop bits Timing units between characters that synchronize character
transmission.
Multi-Drop address Unique address for each device connected with Multi-Drop
protocol.
Protocol The transmission standards for communication between the
printer and each connecting device.
Media type Enables the printer to work with either direct thermal or
thermal transfer media.
The following table provides the maximum baud rates for the printers.
Maximum Printer Baud Rates
Printer Maximum Baud Rate
3400A 19,200
3400B 19,200
3400C 38,400
3400D 38,400
3440 57,600
3600 19,200
12 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 1— Getting Started
O = OFF 1 = ON
Baud Rate Selection
Number of Data Bits
19,200 9,600
4,800 2,400
1,200 38,400 57,600
reserved
Parity Selection
Even
Odd None None
7 Bit
8 Bit
*
*
*
Reserved
Default settings are noted with an
DIP switch settings: These charts illustrate the settings for the DIP switches on the top and bottom banks. For a description of each setting, see the DIP Switch Settings Descriptions table on page 12.
Top Bank Switch Number
OFF
ON
1 2 3 4 5 6 7 8
O
O
O
1
O
O
O
1
O
1
1
O
O
O
1
1
O
1
O
1
1
1
1
1
*
Bottom Bank Switch Number
OFF
O = OFF 1 = ON
Multi-Drop Address Selection
O
O
1
O
O
1
1
1
O 1
OO
Protocol Selection
XON/XOFF
Intermec Protocols
XON/XOFF Selection
No Status Response
With Status Response
Media Type
Direct Thermal
Thermal Transfer Ribbon
Default settings are noted with an
ON
1 2 3 4 5 6 7 8
O
A
*
B C D E
F G H
I
J K
L M N O P Q R S
T U V
W
X Y
Z
0
1
2
3
4
5
O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1
*
*
*
*
O
O
O
O
O
O
O
O
O
1
O
O
O
1
O
O
O
O
1
O
O
O
1
O
O
1
1
O
O
1
1
1
O
O
O
1
O
O
O
1
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
1
1
1
O
1
1
O
1
O
O
O
1
O
O
O
1
1
O
O
1
1
O
O
1
O
1
O
1
O
1
O
1
1
1
O
1
1
1
1
1
O
O
1
1
O
O
1
1
1
O
1
1
1
O
1
1
O
1
1
1
O
1
1
1
1
1
1
1
1
1
O 1
O 1
O 1
3XXXU.020
Verifying Printer Communications With Your System
After connecting the printer to your system, you need to test communications. The easiest way to test communications is to set the printer to Data Line Print mode, which is part of Test and Service mode, and send a character string down from your system.
To verify communications with your system
1 If you have just printed a configuration test label, you are already in
Data Line Print mode. Start the following procedure with Step 5.
2 Turn the On/Off switch to the off position.
3 Press and hold the Feed/Pause button while you turn the On/Off switch
to the on position. The printer prints the hardware configuration test label.
4 Release the Feed/Pause button. You are now in Data Line Print mode.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 13
Chapter 1— Getting Started
5 Transmit at least four characters from your system.
At this point, the printer does not attempt to interpret any printer commands, but simply prints each character with its hexadecimal equivalent underneath.
Note: An example of using DOS to verify printer communications follows this procedure.
6 To enter normal Print mode, turn the printer power off and then on
again.
If this procedure does not work, make sure that the DIP switches match the serial port configuration of the system and that you have the printer cable securely plugged into the correct port of your system.
If you receive a write fault error, your cabling may not be correct. See “Connecting the Printer to Your System” on page 8 for more information.
Note: Please refer to your host computer user’s manual and the IPL Programming Reference Manual (P/N 066396) for information on
downloading commands.
Example: Using DOS to Verify Printer Communications
1 At the DOS prompt, type this command and press Enter:
MODE COM1 96,E,7,1,N
2 Type these command lines and press Enter:
COPY CON COM1 ABCDEF^Z
where:
COPY CON COM1 has the PC copy the following information to the COM1 port.
ABCDEF are random characters entered at the host.
^Z (Ctrl-Z) Enter sends the information to the printer.
The printer will print these characters:
3XXXU.021
Note: If you are using a different platform to communicate with your printer, please refer to your host computer user’s manual and the IPL Programming Reference Manual (P/N 066396) for help downloading commands.
14 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Operating the Printer
2
Use this chapter to understand how to use the printer front panel, load roll media and media for self-strip printing, set the media sensitivity number, and communicate with the printer. This chapter covers these topics:
• Understanding the front panel
• Loading roll media and media
• Loading thermal transfer ribbon
• Setting the media sensitivity number
• Communicating with the printer
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 15
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
Learning How to Operate the Printer
To operate the printer, you need to understand:
• how light emitting diodes (LEDs) help you monitor the status of the printer and the various tasks the Feed/Pause button performs.
• how to load roll media, thermal transfer ribbon, and the procedure for using the self-strip option.
• how to optimize print quality and print speed.
• the different methods for transferring information from the host to the printer and from the printer to the host.
Understanding the Front Panel
Use this section to understand the function of the front panel LEDs and the Feed/Pause button.
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Power/Data
Alert
Empty/Pause
Feed/Pause
Front panel: This illustration shows the front panel LEDs and the Feed/Pause button.
Understanding the Front Panel LEDs
You can use the front panel LEDs to monitor the status of the printer and troubleshoot the printer.
3XXXU.024
16 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed
Green LED
Orange LED
Yellow LED
Power/Data
Alert
Empty/Pause
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LED State Indication
Power/Data
Alert
Chapter 2— Operating the Printer
Off On Flashing
Off Flashing On
Power off Power on Receiving data
Printing or idle Over-temperature System fault
Feed/Pause
3XXXU.025
Empty/Pause
Off Flashing On
Printing or idle Paused Media fault
LED states: This illustration shows what each LED state indicates.
Note: The green LED on the 3600 printer front panel reads Power. It does not flash to indicate receiving data.
LED States for Problems
Problem LED State
Over-Temperature If the printer overheats, the Alert flashes and the printer stops. Do
not try to troubleshoot or adjust the printer—just allow the printer enough time to cool down and it will resume operation on its own.
Media or System Faults
If the Empty/Pause or the Alert LED remains on, your printer is experiencing a media or system fault. For help, see Chapter 4, “Troubleshooting.”
Using the Feed/Pause Button
The Feed/Pause button, located on the front of the printer, performs several functions depending on the mode of the printer.
Feed/Pause Button Functions
Printer Mode You Want To
Idle Feed out one label or
Continuously feed
Take the printer
Printing Pause the printer. Press and release the Feed/Pause button. Press
Cancel the current
a minimum specified amount of media.
media.
offline.
print job.
What to Do
Press and release the Feed/Pause button.
Press and hold the Feed/Pause button. When you release the button, the media stops feeding.
Press the Feed/Pause button twice. Press the button again to bring the printer online.
and release the button again to resume printing.
Press and hold the Feed/Pause button until the printer stops printing.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 17
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
Feed/Pause Button Functions (continued)
Printer Mode You Want To What to Do
Turned on for the first time
Print the hardware configuration label.
Press and hold the Feed/Pause button. See “Printing the Hardware Configuration Test Label” on page 7 for more information.
Loading Media Into the Printer
You can load media into the printer in three different ways:
• Straight-through printing with roll media
• Self-strip printing with roll media
• Fanfold printing (See “Loading Media for Fanfold Printing” on page 5.)
You can load media with the printer power turned on or off. The following procedures for loading media assume that you have turned the printer on
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Loading Roll Media for Straight-Through Printing
In straight-through printing, you load a roll of media on the supply roll post and feed it straight through the printer mechanism and out the front of the printer. As the printer completes the printing of individual labels, you can remove them from the roll by pulling them down across the tear bar.
Note: You should find a small label with a three-digit sensitivity number printed on it attached to your roll of media or a 15-digit number stamped on the side of the media roll. Save this information. You will need it to set the correct media sensitivity number. For help, see “Setting the Media Sensitivity Number” on page 25.
The next instructions cover how to load media for straight-through print mode using a roll of direct thermal or thermal transfer label media. The default setting for the printer is direct thermal mode; use PrintSet to change the printer to thermal transfer mode.
To load the media
1 Raise the printhead by rotating the head lift lever clockwise until the
printhead disengages.
2 Turn the supply roll retainer counterclockwise to release it and then
slide it to the outer end of the supply roll post.
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If you are replacing the empty media roll with a new roll of the same width, you do not need to adjust the edge guide or the supply roll retainer.
3 Place the media roll on the supply roll post and position it firmly against
the printer.
If you are using a narrow roll of media, less than 7.62 centimeters (3 inches), insert the media support between the roll of media and the supply roll retainer before securing it.
Note: The 3600 printer does not require the use of the media support.
Head lift lever
Upper media guide
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Chapter 2— Operating the Printer
Media backing
Media
Edge guide
Media roll
Supply roll post
Supply roll retainer
Media support
Lower media guide
3XXXU.026
4 Slide the supply roll retainer up to the edge of the media roll and turn
the supply roll retainer clockwise to secure.
5 Pull down on the lower media guide to allow easy access to the media
path. Make sure that the edge guide slides all the way to the outer edge of the lower media guide.
6 Insert the label stock through the printer mechanism as shown. Make
sure the label passes between the upper and lower media guides. The front edge of the media should pass over the tear bar and out the front of the printer.
7 Release the lower media guide and adjust the edge guide to position the
media firmly against the inside wall of the printer.
If you are using thermal transfer media, refer to “Loading Thermal Transfer Ribbon” on page 22 before you finish performing this procedure.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 19
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
8 Lower the printhead by rotating the head lift lever counterclockwise
until it locks.
9 Use PrintSet, your third-party software, or the IPL command set to
configure the printer for the kind of media you are using (continuous or mark label). Refer to the PrintSet online help, your third-party documentation, or the IPL Programming Reference Manual (P/N
066396) for help.
10 Press Feed/Pause to advance several inches of media through the printer
and out the label opening in the front cover. Your printer is now ready to print labels.
Note: Refer to the label located on the inside of the media cover for directions on loading media. For your convenience, you may want to refer to it when loading media in the future.
Loading Media for Self-Strip Printing
Use self-strip printing in applications where you want to apply labels to a surface immediately. After printing a label, the printer prints out the label with the backing removed. The rewinder hub collects the backing after it passes over the self-strip assist roller. The rewinder hub can hold the backing from an entire roll of media.
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For the 3400C printer, self-strip printing is an option that you order with your printer. Self-strip printing is standard on the 3400B.
Note: You should find a small label with a three-digit sensitivity number printed on it attached to your roll of media or a 15-digit number stamped on the side of the media roll. Save this information. You will need it to set the correct media sensitivity number. For help, see “Setting the Media Sensitivity Number” on page 25.
To load self-strip media
1 Raise the printhead by rotating the head lift lever clockwise until the
printhead disengages.
2 Turn the supply roll retainer counterclockwise to release it and slide it
to the outer end of the supply roll post. Turn it clockwise to lock it in place.
3 Place the media roll on the supply roll post and position it firmly against
the inside wall of the printer.
4 Turn the supply roll retainer counterclockwise and slide it up to the
edge of the media roll. Turn the supply roll retainer clockwise to secure.
20 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed
l
Int
e
rm
ec
If you are using a narrow roll of media, less than 7.62 centimeters (3 inches), insert the media support between the roll of media and the supply roll retainer before securing it.
Note: The 3600 printer does not require the use of the media support.
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Chapter 2— Operating the Printer
Media roll
Supply roll retainer
Supply rol post
Media support
Upper media guide
Media liner
Pow
er/D
ata
Alert
Empty/Paus
e
Fe
ed/Pause
Intermec
3440
Lower media guide
Edge guide
Media access door
Self-strip assist roller
Rewinder hub
Rewinder clasp
Head lift lever
3XXXU.027
5 Unscrew the edge guide and slide it to the outer edge of the lower media
guide. Screw it in place.
If you are replacing the empty media roll with a new roll of the same width, you do not need to adjust the edge guide.
6 Pull down on the lower media guide to allow easy access to the media
path.
7 Unroll several inches of media, insert it between the upper media guide
and the lower media guide, and out the front of the printer.
8 Release the lower media guide and adjust the edge guide to position the
media firmly against the inside wall of the printer.
9 Pull out 25.4 to 30.48 centimeters (10 to 12 inches) of media and
remove the exposed labels from the media liner.
10 Open the media access door and thread the media liner under the self-
strip assist roller and over the rewinder hub in a clockwise direction.
11 Remove the clasp from the rewinder hub and wind approximately 5.08
centimeters (2 inches) of media liner clockwise over the rewinder hub.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 21
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
12 Secure the media to the rewinder hub by snapping the rewinder clasp
onto the rewinder hub. Turn the rewinder hub clockwise to remove all slack from the media liner between the tear bar and the rewinder hub.
13 Close the media access door.
14 Rotate the head lift lever counterclockwise until it locks.
15 Use PrintSet, your third-party software, or the IPL command set to
enable self-strip and the label taken sensor. Refer to the PrintSet online help, your third-party documentation, or the IPL Programming Reference Manual (P/N 066396) for help.
16 Press the Feed/Pause button to advance a label through the printer.
Grasp the leading edge of the label where it has separated from the backing and pull it away from the printer.
17 Replace the printer cover. The printer is now ready to print labels.
Loading Thermal Transfer Ribbon
If you plan to use thermal transfer mode, you must install a thermal transfer ribbon (TTR) to print in thermal transfer mode.
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Note: Save the packaging that your ribbon came in. Attached to the ribbon packaging is a small label with a three-digit sensitivity number printed on it. You need this information to set the correct media sensitivity number. Refer to the next section, “Setting the Media Sensitivity Number,” for more information.
If you have a 3400 printer, the core of your thermal transfer ribbon is either made of cardboard or plastic. You need to use the correct core­locking brackets for your ribbon core. The printer ships from the factory with the cardboard core-locking brackets already attached. However, the plastic core-locking brackets are included in the shipping contents.
Note: If you do not use the correct core-locking brackets, you may experience printing problems or possible damage to the printer.
To change the cardboard core-locking brackets to plastic core-locking brackets
1 Pull up on the middle of the cardboard core-locking bracket (P/N
065375), while pushing down on one end with your index finger, until the end of the bracket is free of the ribbon hub.
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Cd 39 Helvetica Condensed
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Chapter 2— Operating the Printer
Core-locking bracket
2 Remove the other end of the bracket from the ribbon hub.
3 Slide one end of the plastic core-locking bracket (P/N 066792) into a
bracket slot on the ribbon hub.
4 Lift up on the middle of the bracket and use your index finger to slide
the other end of the bracket into the remaining bracket slot on the ribbon hub.
To load thermal transfer ribbon
1 Raise the printhead by rotating the head lift lever clockwise until the
printhead disengages.
2 Place the empty ribbon core that came with the printer onto the ribbon
rewind hub.
3 Detach the leader from the new thermal transfer ribbon roll and unwind
the end of the ribbon approximately 20.32 centimeters (8 inches). The edge of the ribbon has a leader (with an adhesive strip on the leader edge) for guiding the ribbon through the printhead mechanism.
4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub
with the ribbon roll winding clockwise.
Bracket slot
44XXU029.eps
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 23
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
Inter
mec
y
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Thermal transfer
Power/Data
Alert
Empty/Pause
Fe
ed/Pause
Intermec
3440
ribbon
Empty ribbon hub
TTR assist roller
5 Route the ribbon leader through the printer mechanism as shown in the
above illustration.
Printhead
Upper media guide
Ribbon rewind hub
Head lift lever
Ribbon suppl hub
3XXXU.028
Make sure the ribbon runs above the upper media guide. The shiny side of the ribbon must come in contact with the printhead.
6 Attach the leader from the new thermal transfer ribbon roll to the
empty ribbon core using the adhesive strip on the leader edge.
7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly
through the printhead mechanism and the leader moves past the printhead.
8 Rotate the head lift lever counterclockwise until it locks.
9 Enable thermal transfer printing by setting DIP switch 8 on the bottom
bank of switches to the on position. For help, see “Configuring the Serial Port for Communications” on page 11.
10 Press the Feed/Pause button to advance the ribbon through the printer.
11 Close the printer. The printer is now ready to print.
Note: When replacing the thermal transfer ribbon roll in the future, use the empty ribbon supply core as the new rewinder core.
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Setting the Media Sensitivity Number
Media sensitivity is important because you use it to optimize print quality and print speed. The three-digit media sensitivity number (MSN) specifies the amount of heat required by the printhead to image a label. The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes. Intermec has developed heating schedules (the amount of heat required to image a label) to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers.
Look for the three-digit media sensitivity number on:
• the side of the media roll. Use the last three digits (140 in the example) of the 15-digit number stamped on the roll for the media sensitivity number.
• a small label attached to the roll of media.
• a small label attached to the plastic bag of your ribbon roll. Your label may be different than this example, but it will contain the sensitivity number.
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Chapter 2— Operating the Printer
120066102605140
SENSITIVITY NUMBER
57
120066102605140
Media sensitivity number: This illustration shows you where to find the media sensitivity number. Note that some ribbon rolls have the media sensitivity number printed inside of the core.
3XXXU.029
Use this three-digit number to optimize print quality and print speed on your printer. You can achieve the best print quality on the printer by using only Intermec ribbon and media products. The default sensitivity setting for thermal transfer media is 567. For direct thermal media, the default sensitivity setting is 420.
Use the PrintSet software, your third-party software, or the IPL command set to change the media sensitivity number. If you want to see the current sensitivity setting of your printer, print out a software configuration label.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 25
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
To print a software configuration label
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while turning the printer on. The
printer prints out a hardware configuration label.
3 Set the DIP switches to print out the software test label.
Top Bank Set switches 1 through 6 and 8 off. Set switch 7 on.
Bottom Bank Set switches 1 through 8 off.
4 Hold the Feed/Pause button down for 1 second. The printer prints out
the software configuration label.
5 Return the DIP switches to their original settings.
6 Turn the printer power off and then on.
Setting the MSN for Intermec Media and Ribbon
For direct thermal media, use the three-digit sensitivity number located on the roll of media to set the sensitivity number. You can also use the values from the tables in the next section.
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For thermal transfer media, you need to look in two places to determine the sensitivity number. The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk (*) in place of one of the digits. On thermal transfer media, the rating contains the first and second digits, with an asterisk in place of the third digit. The number on the ribbon has the first and third digits, with an asterisk in place of the second digit.
To optimize the sensitivity number for thermal transfer media, you combine the digits as in this example.
Example: Optimizing the Sensitivity Number
Media or Ribbon
Thermal transfer media 56* The asterisk reserves the third digit to
Thermal transfer ribbon 5*7 The asterisk reserves the second digit to
567 Optimized sensitivity number
Sensitivity Number
Setting the MSN for Other Media and Ribbon
Description
identify the ribbon’s sensitivity number.
identify the media’s sensitivity number.
If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity number. The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the
26 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Cd 39 Helvetica Condensed
approximate sensitivity settings. To achieve acceptable print quality, enter the three-digit media sensitivity number (for example, 800).
If you are unsure of how to set the media sensitivity number, start with the highest setting, which provides the lowest energy (800 for thermal transfer and 700 for direct thermal), and work your way down until you achieve the best print quality.
Direct Thermal Media Sensitivity Settings
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Chapter 2— Operating the Printer
Approximate Sensitivity Numbers
700 Series High Sensitivity
400 Series Medium Sensitivity
470 Duratherm Lightning - 1 5
460 European IR 5
450 Duratherm Lightning
440 European Thermal 5
420 Duratherm Lightning
100 Series Low Sensitivity
170 European Tag 3
160 Duratherm II Tag 3
140 European Top 3
130 Duratherm II - 2 3
800 Series High Sensitivity (Paper)
854 Duratran TTR Paper
834 Duratran TTR Paper
600 Series Medium Sensitivity (Paper)
677 Duratran Syntran/
633 European
627 Duratran
623 Duratran
Sensitivity Setting
720 Duratherm Lightning
480 Duratherm Lightning
180 Duratherm II - 1 3
864 European
687 Duratran TTR Polyester
Direct Thermal Media
Plus - 2
IR Tag
IR Labels - 1
Labels - 1
Uncoated/Standard - 1
Labels/Standard - 1
Tags/Standard - 1
1/Premium - 7
Premium - 7
Polyethelene/Premium
Kimdura/Premium - 7
Kimdura/Premium
Maximum Recommended Print Speed
8
5
5
5
8
6
6
6
6
8
8
6
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 27
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
Thermal Transfer Media and Ribbon Sensitivity Settings
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Approximate Sensitivity Numbers
500 Series Medium Sensitivity (Paper)
565 European Premium
563 Duratran II-1/Premium 7
533 European Tag/Premium 6
527 Duratran II Tag - 7
513 European Coated/Premium 6
300 Series Low Sensitivity (Plastic)
366 Super Premium Poly./Super
200 Series Low Sensitivity (Kapton)
226 Matte Polyimide
222 Matte Polyimide
Sensitivity Setting
567 Duratran II-1/Premium - 7 8
369 Super Premium Poly./Super
238 Gloss Polyimide
236 Gloss Polyimide
Direct Thermal Media
Paper/Premium
mil/Premium - 7
Premium - 3
Premium - 7
(Kapton)/Gloss Super Premium
(Kapton)/Super Premium-7
(Kapton)/Super Premium-7
(Kapton)/Matte Super Premium
Maximum Recommended Print Speed
4
6
5
5
3
3
3
3
Communicating With the Printer
You are now ready to print labels by downloading data from the host to the printer. Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device, such as your printer. When you transfer data from your printer to the PC or host, you are performing a process called uploading.
You can use several methods to download information in your data collection system. The next sections describe different ways to communicate with the printer.
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Using the PrintSet Software
Use the PrintSet application software to easily configure your printer from your PC. You can upload the current configuration settings, modify them, and then download them to your printer. PrintSet also lets you:
• download graphics and fonts.
• print test labels using resident fonts, user-defined bitmap graphics, or resident bar code symbologies.
• allocate printer memory.
• download configuration files to multiple printers.
For help using PrintSet, refer to the online help portion of the application software.
Using Third-Party Software
You can use third-party software to set many of the printer parameters. You can configure the parameters that your software does not set by using the printer command set or the configuration DIP switches.
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Chapter 2— Operating the Printer
Use your third-party software to create label formats and convert graphics into a user-defined character (UDC) format that the printer can interpret. Refer to your third-party documentation and the IPL Programming Reference Manual (P/N 066396) for more information.
Using Intermec Printer Language (IPL) Commands
You can create labels by downloading formats (designs) and data with IPL commands. You can use the printer to perform any function or activate any feature of the printer except for those features or functions that you set with the DIP switches. See the IPL Programming Reference Manual (P/N
066396) for more information.
Printing a Test Label
If you would like to test your communications by downloading a label, follow the example below. Use the PrintSet application software to send a test label to the printer. This example assumes that you have your printer connected to a PC.
To print the test label
1 Start PrintSet on your PC.
2 From the Options menu, choose Test Print.
3 Select the Test Label option button.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 29
Chapter 2— Operating the Printer Cd 39 Helvetica Condensed
4 Select either the Text or the Bar Code option button.
If you select to print text, you can choose any font in the Select Printer Font list box.
If you select to print a bar code, you can choose any symbology in the Select Symbology list box.
5 Choose Print. Your attached printer prints a test label.
For example, if you chose to print a bar code with the Code 39 symbology, your printer prints a label similar to this one:
*0123456789*
*0123456789*
Helvetica
*0123456789*
*0123456789*
3XXXU.030
30 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Maintaining the Printer
3
This chapter explains how to clean and maintain the printer. Even though the printer can withstand harsh environments, you must clean it on a regular basis to maximize performance. It is very important to perform the maintenance procedures if you expose the printer to dirt or debris. This chapter covers these topics:
• Inspecting the printer
• Tools for cleaning the printer
• Maintenance schedule
• Cleaning the printhead
• Cleaning the printer covers
• Cleaning the drive roller and tear bar
• Cleaning the media guides and media path
• Cleaning the label sensors
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 31
Chapter 3— Maintaining the Printer
Inspecting the Printer
Inspect the printer and the rest of your data collection system equipment on a regular basis:
• Make sure you have properly grounded the printer.
• Inspect the work environment. Large electric motors, welders, and switching equipment can affect printer performance.
• Keep the printer away from liquids.
• Check the data collection network regularly for loose wires or poorly installed connections. Be sure to replace corroded wires.
Tools for Cleaning the Printer
To clean the printer safely and effectively, use the following items:
• Isopropyl alcohol
• Cotton swabs
• Clean lint-free cloth
• Vacuum cleaner
• Soapy water/mild detergent
• Cleaning card (P/N 1-110501-00)
The following procedures explain how to access the printer parts and clean them without causing any harm to the printer or yourself.
Maintenance Schedule
Clean your printer regularly to maintain the quality of your labels and extend the life of your printer. This table contains suggestions for cleaning the printer. Use the illustration to locate the parts you need to clean.
Printer Maintenance Schedule
Printer Component Maintenance Period
Printhead Inspect after every roll of media or ribbon. Clean
Printer Cover Clean as necessary.
after every roll, or 152 meters (6,000 inches), of media or more often if necessary.
32 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 3— Maintaining the Printer
I
nt
ermec
Printer Maintenance Schedule (continued)
Printer Component Maintenance Period
Drive roller and tear bar
Media path (not shown)
Edge guide
Upper media guide
Lower media guide
Thermal transfer ribbon (TTR) assist roller
Self-strip roller
Label gap sensor (not shown)
Label mark sensor (not shown)
Label taken sensor
Pinch roller
Clean after every five rolls of media. If you are using hi-tack adhesive, you must clean after every roll of media. If you are using tag stock or continuous media, you may want to clean after every five rolls of media or as necessary. Clean more often in environments that are harsh or dusty.
TTR assist roller
Label taken sensor
Power/Data
Alert
Empty/Pause
F
e ed/Pause
Intermec
3440
Tear bar
Drive roller
Upper media guide
Lower media guide
Pinch roller
Self-strip roller
Thermal printhead
Edge guide
3XXXU.032
Printer parts: This illustration shows the printer parts that need to be cleaned. For a maintenance schedule of each part, see the Printer Maintenance Schedule table on pages 32-33.
Switch off the printer power and remove the power cord before cleaning any part of the printer.
Avertissement: Mettez l’imprimante hors tension et débranchez le câble d’alimentation avant de nettoyer une parte de l’imprimante.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 33
Chapter 3— Maintaining the Printer
g
Cleaning the Printhead
In order for the printhead to provide good print quality, it must maintain close contact with the media. Therefore, cleaning media debris from the printhead is very important. Clean after every roll, or 152 meters (6,000 inches), of media or when necessary. There are two ways to clean the printhead:
• Use the cleaning card.
• Use a cotton swab and isopropyl alcohol.
Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean. Cleaning with sharp objects will damage the printhead. Clean with only a cotton swab, or a clean, lint-free cloth or tissue damp with isopropyl alcohol.
Attention: N’utilisez pas d’objets pointus tels que couteaux ou tournevis pour nettoyer la tête d’imprimante. Nettoyer avec des objets pointus endommagera la tête d’imprimante. Nettoyez-la seulement avec de la ouate ou avec un linge propre et libre de peluches, humecté avec de l’alcool d’isopropyl.
To clean the printhead using the cleaning card
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases. This raises the printhead so that you can clean it.
4 Remove the media and ribbon.
5 Open pouch and remove cleaning card.
6 Insert cleaning card into the printer following the media path.
Head lift lever
Cleaning card
Upper media guide
34 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Edge
uide
Lower media guide
3XXXU031.eps
Chapter 3— Maintaining the Printer
I
n
te
r
me
c
y
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 Use one hand to hold the printer and use the other hand to pull the
cleaning card forward until you have pulled the entire card through the media path.
9 Repeat Steps 6 through 8.
10 Dispose of the cleaning card properly.
11 If you are finished cleaning, replace the media cover.
To clean the printhead using a cotton swab and isopropyl alcohol
1 Turn the On/Off switch to the off position and remove the power cord.
2 Remove the media cover.
3 Rotate the head lift lever clockwise until the printhead releases. Rotating
the head lift lever raises the printhead to allow for cleaning.
4 Remove the media and ribbon (if necessary).
5 Use a cotton swab moistened with alcohol to remove any dirt, adhesive,
or debris from the print surface on the bottom of the printhead.
Ribbon supply
Ribbon
hub rewind hub
Power/Dat
a
Alert
Empty/Pause
F
e ed/Pause
Intermec
3440
Printhead
6 Wait 5 to 10 seconds for the print surface to dry. Replace the media and
ribbon.
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 If you are finished cleaning, replace the media cover.
Head lift lever
Suppl roll post
3XXXU.033
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 35
Chapter 3— Maintaining the Printer
I
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m
e
c
Cleaning the Printer Covers
Use a general purpose cleaner (soapy water/mild detergent) to clean the printer covers. Do not use abrasive cleansers or solvents. Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover.
Cleaning the Drive Roller and Tear Bar
Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead.
To clean the drive roller and tear bar
1 Turn the On/Off switch to the off position and remove the power cord.
2 Remove the media cover.
3 Rotate the head lift lever clockwise to release the printhead.
4 Remove the media and ribbon (if necessary).
5 Clean the drive roller by using a cloth dampened with isopropyl alcohol.
Move the cloth over the drive roller in a side-to-side motion as shown. Make sure to rotate the roller so that you can clean all areas.
Note: Rotating the TTR assist roller toward you enables you to clean the entire drive roller surface.
TTR assist roller
Power/Data
Alert
Em
pty/Pa
use
F ee
d/P
ause
Intermec
A Litton Compan
y
3400
Head lift lever
Tear bar
Drive roller
3XXXU.034
6 Clean both sides of the tear bar with a cloth dampened with isopropyl
alcohol. Remove all traces of dust, paper, and adhesive.
7 Replace the media and ribbon.
36 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
8 Engage the printhead by turning the head lift lever counterclockwise
I
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until the printhead locks.
9 If you are finished cleaning, replace the media cover.
Cleaning the Media Guides and Media Path
You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead. Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the paper path which can result in smeared images and print off the side of the label. Always clean the media guides immediately after a label jam in the printer.
To clean the media guides and media path
1 Turn the On/Off switch to the off position and remove the power cord.
2 Remove the media cover.
3 Remove the media and ribbon (if necessary).
Chapter 3— Maintaining the Printer
4 Pull down on the lower media guide to open up the media path.
Power/Dat
a
Alert
Empty/Pause
F
eed/Pause
Intermec
3440
Media path
5 Use the cloth moistened with isopropyl alcohol to clean the upper and
lower media guides. Be sure to remove all traces of debris. Release the lower media guide.
Lower media guide
Upper medi guide
3XXXU.035
6 Remove all traces of dust, paper, and adhesive from the media path with
a soft bristle brush or vacuum.
7 Replace the media and ribbon.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 37
8 If you are finished cleaning, replace the media cover.
Chapter 3— Maintaining the Printer
Cleaning the Label Sensors
Three label sensors on the printer require regular cleaning:
• Label taken sensor
• Label mark sensor
• Label gap sensor
To clean the label sensors
1 Turn the On/Off switch to the off position and remove the power cord.
2 Remove the media cover.
3 Rotate the head lift lever clockwise to release the printhead. Rotating the
head lift lever raises the printhead to allow access to the label mark sensor.
4 Remove the media and ribbon (if necessary).
5 Clean the label taken sensor with a cotton swab moistened with
isopropyl alcohol.
Cotton swab
Drive roller
Label taken sensor
Label mark sensor
Cleaning brush
Lower media guide
Label gap sensor
Upper media guide
(underside)
38 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
3XXXU.036
Chapter 3— Maintaining the Printer
6 Pull down on the lower media guide to expose the label gap sensor.
Using a cleaning brush or vacuum, remove all debris and dust from the label gap sensor.
7 Clean the label gap sensor with a cotton swab and alcohol.
8 Replace the media and ribbon.
9 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
10 Replace the media cover.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 39
Chapter 3— Maintaining the Printer
40 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Troubleshooting
4
This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the printer.
• Troubleshooting checklist
• Printer operation problems
• Printer quality problems
• Communication problems
• Preventing data loss
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 41
Chapter 4— Troubleshooting
Troubleshooting Checklist
Even though Intermec designed your printer to operate under harsh conditions, you may still encounter a printer operation, print quality, or communication problem at some time. You can easily fix most of the errors you encounter and consequently not delay operation of the printer for very long.
To troubleshoot your printer
1 First try cleaning the printer components and checking all of the
connections. See Chapter 3, “Maintaining the Printer,” for details.
2 If cleaning the printer and checking the connections does not solve the
problem, use the following tables to locate the symptom. Follow the solution in the table to fix your problem.
If you receive an error message, refer to your IPL Programming Reference Manual (P/N 066396) for a complete list of error messages and their solutions.
If the problem persists, contact your Intermec Customer Service Representative (1-800-755-5505) from North America. If you are an international customer, contact your local Intermec representative.
Printer Operation Problems
If your printer is not operating correctly, try locating the problem in the table below:
Printer Operation Problems
Symptom Possible Causes Solution
No power or loss of power. The AC power cable is damaged or
disconnected.
Printer circuit breaker tripped. Turn the printer off, and then back on again.
Labels stop feeding through the printer.
The label stock is loaded incorrectly. Check the media path. For help, see “Loading
The printer is set for continuous label
Media is sticking to the paper path. Clean any extraneous material from the paper
Printer is out of media. Load new media. For help, see “Loading
stock.
Make sure the power cable is plugged in to both the printer and an outlet or power strip. Replace the cable if damaged.
Media Into the Printer” on page 18.
Media Into the Printer” on page 18.
Use PrintSet to check the configuration settings. If the settings are incorrect, use PrintSet to change the settings.
path and clean the path thoroughly. Refer to Chapter 3, “Maintaining the Printer.”
42 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 4— Troubleshooting
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Printer slows down. The image bands or print speed is
incorrectly set.
The printer has aborted and reset the
print speed and image bands.
Labels stick to door or fail to strip.
The Alert LED flashes and printing stops.
Media fault. The printhead is up. Make sure the printhead is down. The head
Sensor type set incorrectly. Configure the printer for the correct sensor
The media is incorrectly loaded. Try reloading the media. For help, see
Test configuration label does not print.
The printer is configured for self-strip
Media fault. Remove media from under the label taken
Printer is not communicating, not printing, or not printing properly.
The self-strip roller is dirty. Clean the self-strip roller. See Chapter 3,
Printhead has overheated. Leave printer alone until it has time to cool
The media is incorrectly loaded. Try reloading the media. For help, see
media.
Corrupt or incorrect information in printer memory.
Use PrintSet to change the image bands or print speed settings.
Use PrintSet to change the image bands or print speed settings.
“Maintaining the Printer.”
down. It will resume printing on its own.
lift lever should be straight up and down. Press the Feed/Pause button to resume printing.
for the Print mode you are using. You can enable self-strip and other Print modes from PrintSet.
“Loading Media Into the Printer” on page
18.
“Loading Media Into the Printer” on page
18.
Set the printer to the default configuration using the DIP switches. For help, see “Plugging In the Printer” on page 4.
sensor.
Reset the memory to return the printer to its default configuration. For help, see “Resetting the Memory on Your Printer” on page 59. After you reset the memory, power off the printer and return the DIP switches to the required setting. For help, see “Configuring the Serial Port for Communications” on page 11.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 43
Chapter 4— Troubleshooting
Print Quality Problems
If your labels are not printing properly, check the following table to locate the symptom and correct the problem.
Print Quality Problems
Symptom Possible Causes Solution
Blotches printing on labels. Dirty printhead. Clean the printhead. For help, see “Cleaning
the Printhead” on page 34.
Dirty media path or rollers. Clean the media path. For help, see
“Cleaning the Media Guides and Media Path” on page 37.
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
ensure superior print quality and product performance.
Printing is too light or too dark.
Incorrect darkness adjust control setting. Adjust the knob to achieve the best print
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Dirty printhead. Clean the printhead. For help, see “Cleaning
Printing not aligned on label.
Labels are not stopping at the right point for removal.
Incorrect label stock setting. Set the printer to thermal transfer or direct
Print quality is poor. Incorrect media sensitivity setting. Change sensitivity setting to match the type
Incorrect darkness control setting. Adjust the darkness adjust control. For help,
Print speed exceeds the capability of the
Incorrect media sensitivity setting. Change sensitivity setting to match the type
of media you are using. For help, see “Setting the Media Sensitivity Number” on page 18. If you set the sensitivity setting correctly, try changing the dark adjust.
quality. For help, see “Adjusting the Print Darkness” on page 49.
ensure superior print quality and product performance.
the Printhead” on page 34.
Printer is misfeeding media. Make sure you have correctly installed the
media. For help, see “Loading Media Into the Printer” on page 18.
Incorrect label rest point setting. Adjust the label rest point. For help, see your
PrintSet online help or the IPL Programming Reference Manual (P/N 066396).
thermal label stock. For help, see “Loading Media Into the Printer” on page 18.
of media you are using. If you set the sensitivity setting incorrectly, try changing the print darkness. For help, see your PrintSet online help or the IPL Programming Reference Manual (P/N 066396).
see “Adjusting the Print Darkness” on page
49.
Lower your print speed or use Intermec
media.
media recommended for your print speed.
44 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 4— Troubleshooting
Print Quality Problems (continued)
Symptom Possible Causes Solution
Print quality is poor. (continued)
Uneven print contrast (density). Adjust the bias adjust screw. See “Correcting
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Ribbon wrinkling. Check to make sure that the ribbon is
Ribbon installed upside down. Install ribbon with shiny side facing the
Direct thermal/thermal transfer switch set
Media may be slipping against the platen
The printer skips labels randomly or sends an intermittent error.
Continuous empty/pause fault light (yellow LED).
Printhead, platen roller, or label path are dirty.
in the wrong position.
roller causing the printing to compress.
The label format extends beyond the label length.
The label mark sensor is not in the correct position.
Clean printhead, platen roller, and label path as described in Chapter 3, “Maintaining the Printer.”
Uneven Print Quality” on page 48.
ensure superior print quality and product performance.
installed correctly. For help, see “Loading Thermal Transfer Ribbon” on page 18. Set the bias adjust screw. See “Correcting Uneven Print Quality” on page 48.
printhead. See “Loading Thermal Transfer Ribbon” on page 18.
Set the switch for the type of media you are using. For help, see “Loading Media Into the Printer” on page 18.
Switch to approved media or clean the printhead and platen roller as described in Chapter 3, “Maintaining the Printer.”
Edit the format to ensure that the text fits on the label.
Properly position the label mark sensor. For help, see “Adjusting the Label Mark Sensor” on page 50.
Communication Problems
If your printer is not receiving downloaded data, try the solutions in the accompanying table.
Communication Problems
Symptom Possible Causes Solution
Printer does not communicate with the host.
Damaged or incorrect I/O cable. Check the connections at both ends or
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 45
Serial port is incorrectly configured. Make sure the printer’s serial port settings
match those of the host. Print a software test configuration label as described in Chapter 1 to check the serial port settings.
replace the cable. See Appendix C for cable information.
Chapter 4— Troubleshooting
Several problems can cause data loss or communication problems on the printer. Data loss can result in printing errors or missing field data.
Your printer is a serial ASCII device. It communicates with the host through an ASCII serial communication I/O port. Hardware handshaking involves the use of a hardware wire. Software handshaking involves a two­way datalink between the devices. The two devices communicate with each other without losing data through the use of handshaking. The printer sends both forms of handshaking simultaneously when the printer’s input buffer is full. Any loss of data can cause printing errors.
Hardware handshaking uses pin 11 or pin 20 of the RS-232 interface to control data flow. When the printer is using Intermec Standard protocol, it holds pins 11 and 20 high when the printer is ready to receive data. The printer holds the pins low when the printer is in one of the following conditions:
• Buffer full
• Ribbon fault
• No label stock
• Label at strip bar
Your printer uses XON/XOFF protocol for software handshaking. When the input buffer is full, the printer transmits an XOFF character. The XOFF character alerts the host to the fact that the printer buffer is full and cannot receive any more data. When the printer is ready to receive more data, it sends the XON character.
The following procedure lists things to check to ensure that your printer and host system are communicating properly.
To check for communication problems
1 Check the cabling from the printer to the host system.
2 Check the interfacing of the devices that are communicating with the
printer.
3 Check the printer for proper electrical operation of the I/O port.
4 Test to see that the host system is not overrunning the printer's input
buffers.
5 Check to see that the data string being sent to the printer contains the
correct information.
46 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Optimizing Printer
5
This chapter explains how to optimize and maintain print quality, use the printer memory more efficiently, and maximize throughput. This chapter covers these topics:
• Optimizing and maintaining print quality
• Correcting uneven print quality
Performance
• Adjusting the print darkness
• Adjusting the label mark sensor
• Using the printer memory efficiently
• Increasing throughput
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 47
Chapter 5— Optimizing Printer Performance
Intermec
Optimizing and Maintaining Print Quality
Intermec designed and configured your printer to provide the best possible print quality for both direct thermal and thermal transfer media. However, there are many factors that you need to take into account before you can achieve maximum print quality.
Correcting Uneven Print Quality
You may experience problems in print quality (ribbon wrinkling or light print on one side of your label) if the printhead is not making even contact with the label stock. This condition can happen with any size label stock, but is most common when using narrow label stock. You need a straight­slot screwdriver to turn the bias adjust screw.
To achieve the best print quality, adjust the bias adjust screw each time you use media of a different width.
Note: You must properly adjust the bias adjust screw to prevent premature printhead failure and excessive platen wear.
To adjust the bias adjust screw
1 Remove the media cover and locate the bias adjust screw.
Power
Alert
Empty/Pause
Feed/Pause
Intermec
3400
Bias adjust screw
3XXXU.038
48 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 5— Optimizing Printer Performance
2 To compensate for uneven print quality, turn the bias adjust screw as
shown. Adjusting the bias adjust screw causes the printhead to rest evenly on the drive roller and results in even print quality.
If printing is light on the right side of label, turn the bias adjust screw counterclockwise.
A
3 Replace the media cover.
R
Adjusting the Print Darkness
Use the darkness adjust control in combination with the PrintSet software configuration tool to fine-tune the darkness of print on your labels. The fine adjustments compensate for variations in the media (“lot to lot”), the printhead, or the printer. Set the darkness adjust control after you enter the media sensitivity number.
To adjust the print darkness
1 Locate the darkness adjust control on the back of the printer.
2 Use a small straight-slot screwdriver to adjust the print darkness.
E
If printing is light on the left side of label, turn the bias adjust screw clockwise.
E
R
A
3XXXU.039
• To increase the print darkness, turn the control clockwise.
• To decrease the print darkness, turn the control counterclockwise.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 49
Chapter 5— Optimizing Printer Performance
O
I
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
Adjusting the Label Mark Sensor
The label mark sensor detects the mark on the back of continuous media stock. The printer uses the output to determine the start of print. The label mark sensor is behind the platen roller and near the inboard edge of the printer.
Turn the darkness adjust control clockwise for darker density
Turn the darkness adjust control counterclockwise
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
for lighter density
3XXXU.037
Darkness adjust control
Screwdriver
To adjust the label mark sensor
1 Remove the media cover and locate the label mark sensor.
2 Use your index finger to slide the label mark sensor to the correct
position for your media. You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path.
50 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Platen roller
Locate the label mark sensor behind the platen roller near the inboard edge of the printer. Use your index finger to adjust the label mark sensor.
Inboard edge of printer. The platen roller is not shown for clarity only.
Chapter 5— Optimizing Printer Performance
3 Enable mark printing with PrintSet, your third-party software, or IPL
commands. For help, see PrintSet online help, your third-party documentation, or the IPL Programming Reference Manual (P/N
066396).
4 Print a few labels or press Feed/Pause two times to make sure that the
label mark sensor is detecting the black mark on the media.
5 Replace the media cover.
Using the Printer Memory Efficiently
To receive the best performance from your printer, you must understand how to use the printer RAM. The following sections can help you determine the most efficient way to use your printer memory. It is important to remember that using a lot of available memory for storage reduces the amount of memory used for imaging. The end result is a decrease in printer performance.
Label mark sensor (The label mark sensor can be positioned no more than 1" from the inboard edge.)
3XXXU.040
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 51
Chapter 5— Optimizing Printer Performance
How Is the Printer RAM Used?
There is enough RAM in the printer to store several different label formats and still retain enough memory to store downloaded fonts, graphics, and data. Be careful of how you use your printer memory.
The printer uses static RAM for storing tables, pages, formats, fonts, and user-defined characters (UDCs). Any RAM you are not using for storage is available for imaging. For the 3400 and 3600 printers, use PrintSet to adjust the amount of RAM allocated for storage purposes. If you require additional RAM, you can purchase a memory expansion option. See Appendix A for memory expansion information on your printer model.
Making the Most of Your RAM
There are limits to the number of formats, fonts, graphics, or pages that you can store in the printer. You can define up to 16 fonts, but there may not be enough room depending on the amount of memory being used for other purposes. The more formats, graphics, and fonts you store, the less memory is available.
When you run into a memory usage problem, use PrintSet to see how much memory remains available. You must upload the memory information from the printer first. For the 3400 and 3600 printers, you can adjust the amount of RAM allocated for storage from 10K to an upper limit that is printer dependent.
If you find that it is necessary to increase your available memory, you can do one of the following:
• For the 3400 and 3600 printers, adjust the amount of RAM allocated for storage purposes with the PrintSet software. You can also adjust the amount of storage RAM with IPL commands. See the IPL Programming Reference Manual for more information.
• Increase the amount of available memory by using the Memory Reset portion of the Test and Service menu. See “Resetting the Memory on Your Printer” on page 59 for more information.
• Delete any unneeded user-defined fonts, graphics, pages, or formats. For help, see the PrintSet software or the IPL Programming Reference Manual.
• Purchase additional memory. Please contact your Intermec representative for information on purchasing additional memory for the printer.
Increasing Throughput
To print labels as quickly as possible, you must adjust the print speed in conjunction with the number of image bands (one image band equals 1 inch of label). The print speed and image band settings determine the rate
52 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
at which the printer processes the images of your labels. This rate in turn affects the throughput of the entire printing process.
The printer begins imaging the label as soon as it receives the command to select a format. Since the printer starts imaging the label so early, the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves. However, if the number of image bands is too low, the imaging process is unable to keep up with the print speed. In this case, the printer stops printing and starts again at the lowest print speed with the maximum number of image bands. If the image band command is set too high, the printer spends more time than necessary imaging and slows down label production.
What Is an Image Band?
Image bands are a section of memory where a picture of a label format is drawn. This drawing process is known as imaging. Once the picture is imaged, the printer loads the picture from the image bands to the printhead for printing. Each image band is equal to 1 inch of length of the label format. The number of image bands you use may be less than the length of the label being printed. The number of image bands (in inches) does not have to equal the length of the label since the printer recycles the image bands. Once the contents of an image band have been printed, it may be reused to image the next section of the label.
Chapter 5— Optimizing Printer Performance
Keep in mind that the more complex the label, the longer it will take to image each section, thus requiring a slower print speed. To use a higher print speed, use more image bands to allow more of the imaging process to complete before printing begins.
How Does the Image Bands Command Work?
The image bands command controls the amount of memory allotted to the imaging process. When you increase the image band adjustment to a higher number, you are adding more buffers to the imaging memory. By doing this, more of the label format is imaged before printing begins.
The minimum number of required image bands is dependent upon the print speed and the complexity of the label. Labels that contain numerous fields with different rotations, graphics, or combinations of any number of these formatting options may require a higher number of image bands.
To set the number of image bands, use PrintSet or the IPL command. For help, see the PrintSet online help or the IPL Programming Reference Manual.
Optimizing Print Speed and Image Band Setting
The minimum number of image bands available is two. The maximum number of image bands varies from printer model. Use PrintSet to check for the maximum number of image bands available.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 53
Chapter 5— Optimizing Printer Performance
To optimize the number of image bands for your print speed
1 Set the image band setting at the lowest number (2).
2 Print a label at the desired speed.
If the label prints, the image band setting is optimal. You do not need to perform any more adjustments.
If the number of image bands is too low, the printer aborts the label before printing is completed and attempts to reprint the label at the slowest speed (2 ips) with the highest number of image bands. You need to continue with Step 3.
3 Return to the original print speed and increase the original number of
image bands one at a time.
Continue to increase the number of image bands until the printer prints a label correctly.
If the printer still aborts and reprints at the highest image band setting, you may be trying to optimize at a print speed that is too high for your label format. Try optimizing the number of image bands at a lower print speed or add expansion RAM.
To print very complex labels at high speeds, you must allocate enough image bands to completely image the label before printing. Allocate one band for each inch of label length. By doing this you can print at any speed; however, there may be a considerable delay between labels.
Optimizing Image Bands for Batch Printing
If you frequently print batches of identical labels or print a quantity of identical labels, you may want to optimize the number of image bands for batch printing. Optimizing the number of image bands is especially helpful if you experience delays between the printing of each label.
To optimize the number of image bands for batch printing, you must select enough image memory to allow the printer to retain the entire label image. To optimize batch printing, select the number of image bands (1 band = 1 inch) to equal the label size. Therefore, if the printed image stops at a distance of 4 inches from the beginning of the label, you must select four image bands to prevent reimaging if the label is 5 inches long.
54 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Using Test and Service Mode
6
This chapter explains the different procedures you can perform while the printer is in Test and Service mode. Use Test and Service mode on the printer to print test labels, perform special procedures, and change select configuration commands. This chapter covers these topics:
• How to use Test and Service mode
• Printing test labels
• Using data line print to troubleshoot communications
• Resetting printer memory
• Setting configuration commands
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 55
Chapter 6— Using Test and Service Mode
Using Test and Service Mode Procedures
For all Test and Service mode tests, pressing the Feed/Pause button pauses the current test. Holding the Feed/Pause button aborts the current test and starts a new test.
To enter Test and Service mode
1 Record your current DIP switch settings for later reference.
2 Set all of the DIP switches to the off position.
Set all of the DIP switches to the communications settings of your host computer.
3 Turn the On/Off switch to the off position.
4 Press and hold the Feed/Pause button while turning the power on.
The printer prints out a hardware configuration label and then enters Data Line Print mode.
5 Set the DIP switches to the test or service function you wish to perform.
See the following table for a list of the DIP switch settings.
6 Hold the Feed/Pause button down. The test begins immediately.
7 If you wish to perform another function, change the DIP switch settings
and press the Feed/Pause button.
The function the printer is currently executing terminates, and the printer performs the new function.
The printer remains in Test and Service mode until you turn the power off and reset the DIP switches. The printer executes all functions as soon as you select them.
To exit Test and Service mode
1 Turn the printer power off.
2 Reset the DIP switches to their original settings.
3 Turn the printer power back on.
Use the information in the following table to set the DIP switches for the appropriate Test and Service mode function you want to perform.
56 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 6— Using Test and Service Mode
Test and Service Mode DIP Switch Settings
Default settings are noted with an
O = OFF 1 = ON
TESTS
Test Prints Configurations Hardware* Software Test Labels Print Quality Pitch Page Single Page All Pages Format Single Format All Formats UDC Single UDC All UDCs Font Single Font All Fonts
Data Line Print
Selective Transfer Receiver Send Pages Single Page All Pages Send Format Single Format All Formats Send UDC Single UDC All UDCs Send Font Single Font All Fonts Send Configuration Send Tables Send All Memory Reset Page/Format UDC/Font Configuration Tables All
Q: OFF = Batch of 1. ON = Batch of 100. N: Page/Format/UDC/Font number. Least significant bit first. S: Source Page/Format/UDC/Font number. Least significant bit first. D: Destination Page/Format/UDC/Font number. Least significant bit first.
*
OFF
ON
1 2 3 4 5 6 7 8
O
*
1
1
OO1
Top Bank
O
O
O
O
1
O
O
O
O
1
O
O
1
1
1
O
O
1
O
O
O
O
O
1
O
O
1
1
1
O
O
1
O
O
1
1
1
O
O
1
O
O
1
1
1
1
1
O
O
O
1
O
O
O
O
1
O
O
O
O
O
O
1
O
O
1
O
O
O
O
O
O O
S
S
1
1
O
S
S
1
1
O
S
S
1
1
1
S
S
1
1 1 1 1
O O O O
1
Bottom Bank
1 2 3 4 5 6 7 8
N
N
N
N
N
1
1
N
N
1
1
N
N
1
1
N
N
1
1
S
S
1
1
S
S
1
1
S
S
1
1
S
S
1
1
1
1
1
N
N
N
1
1
1
N1N
N
N
N
1
1
N
N
1
1
D
S
1
1
D
S
1
1
S
S
1
1
D
S
1
1
1
N 1
D 1
D 1
S 1
D 1
1
D
D
1
1
D
D
1
1
S 1
D 1
3XXXU.041
Q Q
Q Q
Q Q
Q Q
Q Q
D 1
D 1
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 57
Chapter 6— Using Test and Service Mode
Printing Test Labels
The printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of the printing.
To print a test label
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints a hardware configuration label and then enters Data Line Print mode.
3 Set the DIP switches to print the test label of your choice: software,
print quality, or pitch. Refer to the Test and Service Mode DIP Switch Settings table for the correct settings.
4 Hold the Feed/Pause button down until the printer starts printing.
The printer begins printing out the test label immediately.
5 Exit Test and Service mode by turning the printer off and returning all
DIP switches to their original settings.
Using Data Line Print
Use Data Line Print mode to troubleshoot communication between the printer and the host and to test the operation of the printer. When the printer is in Data Line Print mode, it prints out all downloaded data with the hexadecimal equivalent directly underneath it. Hold the Feed/Pause button down to momentarily suspend the test. Press the Feed/Pause button longer to transmit the firmware program and version number to the host.
To enter Data Line Print mode
1 Turn the On/Off switch to the off position.
2 Press down and hold the Feed/Pause button while turning on the
printer.
The hardware configuration test label prints out. You are now in Data Line Print mode.
Performing Selective Transfer
If you want to copy select formats, pages, fonts, or graphics to another printer, use the selective transfer command. Use this command to set up different printers to print the same label formats.
58 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 6— Using Test and Service Mode
Using the selective transfer command, you can transfer the following label design attributes from one 3400, 3440, or 3600 printer to another:
• Any specified page or all pages
• Any specified format or all formats
• Any specified font or all fonts
• Any specified user-defined character (UDC) or all UDCs
When you set the printer DIP switches to the setting for selective transfer, the printer serial port is set at 19,200 baud, even parity, 1 stop bit, and 8 data bits. Set the receiving printer to these communication settings and power it up in Print mode.
You may set the DIP switch communications settings on the sending and receiving printers. When you turn the power on in Test and Service mode, the printer uses the COM setting stored in RAM the last time the printer was turned on in Run Mode. Set the receive printer to the same communications DIP switch settings and turn the power on in Print mode.
To perform selective transfer
1 Turn the On/Off switch to the off position.
2 Press down and hold the Feed/Pause button while turning on the
printer. The hardware configuration test label prints.
3 Connect the serial ports of the sending and receiving ports together with
an RS-232 null modem cable. For help, refer to “Connecting the Printer to Your System” on page 8 and “Communications Interfaces” on page 98.
4 Set the DIP switches on the sending printer for selective transfer as
shown in the Test and Service Mode DIP Switch Settings table on page
57.
5 Press the Feed/Pause button on the receiving printer and then on the
sending printer to initiate selective transfer.
6 Exit Test and Service mode by turning the printer power off and
returning all DIP switches to their original settings.
Resetting the Memory on Your Printer
Use memory reset if you want to return your printer to its default configuration or if you need to increase the amount of memory available in your printer. You can also use memory reset to clear pages and formats, user-defined characters and fonts, configurations, tables, or all of these parameters.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 59
Chapter 6— Using Test and Service Mode
O
I
To use memory reset
1 Turn the printer off.
2 Press and hold the Feed/Pause button while turning on the printer. The
printer prints a hardware configuration test label.
3 Set the DIP switches to reset a portion or all of the memory by using
the Test and Service Mode DIP Switch Settings table on page 57.
4 Hold the Feed/Pause button down for 1 second. The printer resets a
portion or all of its memory.
5 To exit Test and Service mode, turn the printer power off and then on.
If you have a 3400C printer, you can also reset the entire memory on the printer. This procedure is identical to resetting the memory by removing the battery.
To reset the entire memory on the 3400C printer
1 Turn the printer off.
Note: You must turn off the printer before pressing the memory reset button or the printer may not operate correctly.
2 Using a small screwdriver, press the memory reset button for 30
seconds. The printer resets the entire memory.
1 2 3 4 5 6 7 8
I
O
1 2 3 4 5 6 7 8
I
O
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
3 Turn the printer on.
60 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
3XXXU.042
Chapter 6— Using Test and Service Mode
Setting Configuration Commands in Test and Service Mode
Test and Service mode also provides you with an alternative to using PrintSet or sending configuration commands down from the host. You can change these configuration commands by setting the Test and Service mode DIP switches:
• Label rest point
• 86XX emulation
• X forms adjust
• Y forms adjust
The following table provides you with the Test and Service mode DIP switch settings for changing the configuration commands.
Configuration DIP Switch Settings
O = OFF 1 = ON
Label Rest Point Adjust Forward Adjust Backward
86XX Emulation Advance Mode 10 Mil 15 Mil
X Forms Adjust Adjust Forward Adjust Backward
Y Forms Adjust
N: Number. Least significant bit first.
Setting the Number of Dot Increments
You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches. Use the top bank of DIP switches to determine whether the movement is forward or backward. Use the bottom bank of DIP switches to set the number of dot increments for label rest point, X forms adjust, and Y forms adjust. The printer moves in 5 mil increments or 0.005 inch per dot.
OFF
ON
1 2 3 4 5 6 7 8
1
1
O
1
O
1
1
1
1
1
1
1
Top Bank
O
1
O
O
O
1
1
1
1
O
1
O
Bottom Bank
1 2 3 4 5 6 7 8
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
3XXXU.046
If the printer (3440 only) is in 2.5 mil Advanced mode it moves 0.0025 inch per dot.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 61
Chapter 6— Using Test and Service Mode
Dot Increments DIP Switch Settings
OFF
Bottom Bank
0 = OFF 1 = ON
# of dot increments
ON
1 2 3 4 5
1
O
O
O
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
O
1
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
O
1
O
O
1
O
1
1
1
1
1
O
O
O
O
1
O
1
O
O
1
O
1
1
1
1
1
O
O
O
O
1
O
1
O
O
1
O
1
1
1
1
1
O
O
O
O
1
O
1
O
O
1
O
1
1
1
O
O
O
O
O
O
O
O
O
O
O
O
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3XXXU.047
To set the number of dot increments
1 In the top bank, turn the appropriate switches on or off for forward or
backward movement. See the Configuration DIP Switch Settings table on page 61 for the appropriate DIP switch settings.
2 Go to the Dot Increments DIP Switch Settings table on page 62 and
scan down the # of Dot Increments column until you reach the number of dot increments you want to adjust the command forward or backward.
3 In the bottom bank turn on the switches that have a 1 in their column.
Turn off all other switches.
4 Press the Feed/Pause button and the printer prints the software
configuration label and stops at the new location.
For example, you print a label and discover that it does not extend far enough from the tear bar. You need to move the label rest point forward 10 dot increments (0.05 inch) so that the printer feeds more label out when it is done printing. Find 10 in the # of Dot Increments column. It shows a 1 in the columns of DIP switches 2 and 4, and a O in the columns
62 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
of 1, 3, and 5. The 1 tells you to turn the switch on. The O tells you to turn the switch off. Turn on switches 2 and 4. Turn off all other switches.
Adjusting the Label Rest Point
The label rest point configuration command adjusts the point at which the printer presents each label for removal. Use this command in conjunction with self-strip applications. The label rest point adjust range is from -30 dot increments (furthest back) to +30 dot increments (furthest forward).
Note: Even though the default setting for the 3440 printer is 2.5 mil, each dot is a 5 mil increment when you use the DIP switches to adjust the label rest point
Use a negative number if you want the printer to retract the label a number of dot increments after it prints the label. Use a positive number if you want the printer to feed the label a number of dot increments after it prints the label.
There are three ways to adjust the label rest point:
Chapter 6— Using Test and Service Mode
• You can use the Test and Service DIP switch bank. Follow the procedure below to use the DIP switch settings to adjust the label rest point.
• You can set it by using the PrintSet application software. See the Paper Handling portion of PrintSet for more information.
• You can use the IPL command. See the IPL Programming Reference Manual (P/N 066396) for more information.
To adjust the label rest point
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints the hardware configuration test label and then enters Data Line Print mode.
3 In the top bank of the Test and Service DIP switches, turn off switch 1
and turn on switches 2 and 3.
To adjust the label rest point forward (feed more label), turn off DIP switch 4.
To adjust the label rest point backward (retract label), turn on DIP switch 4.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 63
Chapter 6— Using Test and Service Mode
Top Bank
OFF
ON
1 2 3 4
Switch settings
for feeding
label forward
4 In the bottom bank of the Test and Service DIP switches, turn on or off
the appropriate DIP switches. See the Dot Increments DIP Switch Settings table on page 62.
5 Press the Feed/Pause button.
The printer prints the software configuration label and stops at the new location.
6 Verify that the label rest point number on the software configuration
label matches the number you set in Step 4.
7 Try printing again to see if you need to readjust the DIP switches in the
bottom bank.
8 If you need to readjust the DIP switches in the Bottom Bank, repeat
Steps 4 through 7. If not, exit Test and Service mode by turning off the printer and returning all DIP switches to their original settings.
3XXXU.48
Top Bank
OFF
ON
1 2 3 4
Switch settings
for retracting label
Setting Emulation Mode
If you are replacing an Intermec 8636 or 8646 printer with a 3400, 3440, or 3600 printer, you can keep your existing network, hardware, software, and label formats by using Emulation mode. The labels produced on your new printer will look like the ones that your old 86XX printer printed.
There are three ways to set the printer to Emulation mode:
• Use the DIP switches in the Test and Service DIP switch bank. For help, see the following set of steps.
• Use PrintSet to select either 100 dpi (10 mil) or 66 dpi (15 mil) mode. For help, see the PrintSet online help.
• Use the IPL command set to select Emulation mode. For help, see the IPL Programming Reference Manual (P/N 066396).
To set the printer to Emulation mode using DIP switches
1 Upload label formats, fonts, and graphics from the 8636 or 8646
printer to the host computer.
2 Turn the On/Off switch to the off position.
3 Disconnect the 86XX printer and install your printer. See Chapter 1 for
information on installing your printer.
64 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 6— Using Test and Service Mode
4 Press and hold the Feed/Pause button while turning on the printer. The
printer prints the hardware configuration label.
5 In the top bank of the Test and Service DIP switches, turn on switches
1 and 3 and turn off switch 2.
6 Use the table below to help you choose the appropriate DIP switch
settings:
Setting Description
Emulation 10 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and 10 mil (0.01 inch) picket bar codes.
Emulation 15 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and 15 mil (0.015 inch) picket bar codes.
Advanced 5 mil (default)
Advanced 2.5 mil (default on 3440)
The printer uses the 3400 and 3600 command set and prints in multiples of 5 mil (0.005 inch) drag and 5 mil (0.005 inch) picket bar codes.
The printer uses the 3440 command set and prints in multiples of 2.5 mil (0.0025 inch) drag and 2.5 mil (0.0025 inch) picket bar codes.
7 To enable 10 mil emulation, turn on DIP switch 4 and turn off DIP
switch 5.
Using Forms Adjust
To enable 15 mil emulation, turn on DIP switches 4 and 5.
To enable 5 mil Advanced mode, turn off DIP switches 4 and 5.
To enable 2.5 mil Advanced mode, turn off DIP switch 4 and turn on DIP switch 5.
8 Press the Feed/Pause button.
The printer prints out the software configuration label. Verify that the label states the correct mode.
9 Turn the printer off and then on.
10 Download the 86XX formats, fonts, and graphics from the host to the
printer.
If your label prints too close to one edge, you can reposition it by using the X Forms Adjust and Y Forms Adjust features. The X forms adjust controls the position of the printing area along the length of the label. The Y forms adjust controls the position of the printing area along the width of the label.
The following figure shows the default X and Y origins. You can control the default X origin (top of form) with the PrintSet software or with the Test and Service DIP switches. You can control the default Y origin with the DIP switches only.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 65
Chapter 6— Using Test and Service Mode
Origin (Ø,Ø)
-X
Y
*FORMAT*
+X
*FORMAT*
+Y
Leading Edge
3XXXU.049
Direction of media from printer
Default X and Y origins: This illustration shows the default X and Y origins. You can control the default X origin (top of form) with PrintSet or with the Test and Service DIP switches. You can control the default Y origin with the DIP switches only.
The default X origin is 0.10 inch (20 dot increments) from the edge of the label. You can move the X origin forward or back 30 dot increments. The default Y origin is 0.05 inch (10 dot increments) from the leading edge of the label. Each dot increment is 5 mil (0.005 inch).
Note: Even though the default setting for the 3440 printer is 2.5 mil, each dot is a 5 mil increment when you use the DIP switches to adjust the label rest point.
X Forms Adjust
When you move the X origin forward, the printer moves the top of form away from the edge before printing the label information. When you move the X origin backward, the printer moves the top of form closer to the edge before printing the label information.
To set the X forms adjust
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out the hardware configuration label and then enters Data Line Print mode.
3 In the top bank of the Test and Service DIP switches, turn on switches
1, 2, 3, and 4.
66 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Chapter 6— Using Test and Service Mode
To move the X origin forward, turn off switch 5.
To move the X origin backward, turn on switch 5.
Top Bank
OFF
ON
1 2 3 4 5
Switch settings
for moving the
X origin forward
3XXXU.050
4 In the bottom bank of the Test and Service DIP switches, turn on or off
the appropriate DIP switches. See the Dot Increments DIP Switch Settings table on page 62 to see how to set the X forms adjust forward or backward a given number of increments.
5 Press the Feed/Pause button.
The printer prints out the software configuration label using the new X forms adjust setting.
6 Verify the X forms adjust number on the software configuration label
matches the number you set in Step 4.
Y Forms Adjust
Use the Y Forms Adjust feature to control the position of the image in the direction parallel to the printhead. See the Dot Increments DIP Switch Settings table on page 62 for information on how to move the image forward a number of dot increments. If your label is too close to one edge of the printhead, you can adjust it using this feature.
Top Bank
OFF
ON
1 2 3 4 5
Switch settings
for moving the
X origin backward
To set the Y forms adjust
1 Turn the On/Off switch to the off position.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out the hardware configuration label and then enters Data Line Print mode.
3 In the top bank of the Test and Service DIP switches, turn on switches
1, 2, and 3.
4 In the bottom bank of the Test and Service DIP switches, turn on or off
the appropriate DIP switches. See the Dot Increments DIP Switch Settings table on page 62 to see how to set the X forms adjust forward or backward a given number of increments.
5 Press the Feed/Pause button. The printer prints out the software
configuration label using the new Y forms adjust setting.
6 Verify the Y forms adjust number on the software configuration label
matches the number you set in Step 4.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 67
Chapter 6— Using Test and Service Mode
68 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Specifications
A
This chapter contains the following reference information:
• Printer Specifications
• Printer options
• Bar code symbologies supported
This chapter describes the specifications that are common to the 3400 (A, B, C, and D), 3440, and 3600 printers. For information about the 3400e printer, see the EasyCoder 3400e Bar Code Label Printer User’s Manual (P/N 071881).
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 69
Appendix A— Specifications
Printer Specifications
Electrical Requirements
Input Voltage 100, 120, or 240 VAC ± 10%
Frequency 47-63 Hz
Environment
Operating 10°C to 40°C (50°F to 104°F)
Humidity 10% to 90% non-condensing
Communications
• Asynchronous RS-232C, RS-422, RS-485 interfaces
• Serial ASCII code
• Hardware (Ready/Busy) Flow Control
• XON/XOFF Protocol
• Intermec Standard Block Protocol
• Polling Mode D Protocol
• Multi-Drop Protocol
• Baud Rates: 1,200, 2,400, 4,800, 9,600, 19,200, 38,400, 57,000
Maximum Printer Baud Rates
Printer Maximum Baud Rate
3400A 19,200
3400B 19,200
3400C 38,400
3400D 38,400
3440 57,600
3600 19,200
Printing Method
The 3400, 3440, and 3600 printers are capable of direct thermal (DT) printing or thermal transfer (TTR) printing using thermal transfer ribbon.
70 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
3400 Specifications
Appendix A— Specifications
Self-Strip
The self-strip rewinder hub can take up the backing of an entire 152-meter (6,000-inch) roll of media.
Peel Release 10-50 grams
Note: For the 3400C and 3400D printer, self-strip printing is an option that you order with your printer. Self-strip printing is standard on the 3400A and 3400B.
This section contains specifications for the 3400 A, B, C and D printers. For information about the 3400e printer, see the EasyCoder 3400e Bar Code Label Printer User’s Manual (P/N 071881).
Dimensions (No Options Installed)
Height 27.9 cm (11 in)
Width 26.7 cm (10.5 in)
Length 43.2 cm (17 in)
Weight 15.8 kg (35 lbs)
Character Sets
US ASCII Norwegian/Danish
UK ASCII Swedish/Finnish
German Italian
French Spanish
Swiss
Memory
Printer Memory
3400A Base 32K used for storage and image.
Optional 128K Expanded Memory EPROM
3400B Base 128K used for storage and image.
Optional 2 Meg Bitmapped Kanji / Katakana PCB card
6 Meg Bitmapped and Outline Kanji / Katakana PCB card
3400C Base 512K of DRAM
128K of SRAM, 60K default allocated for storage
Optional 512K of SRAM
2, 6, or 8 MB flash module
3400D Base 128K used for storage and image.
Optional 512K Expanded Memory EPROM
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 71
Appendix A— Specifications
Printhead
Printed dot size 0.127 mm (0.00492 inch) square
Width 104 mm (4.1 in) maximum
Resolution 8 dots per mm (203 dots per inch)
Number of elements 832 per printhead
“X” dimensions 10 mil to 50 mil (0.25 mm to 1.27 mm); 5 mil (0.13 mm) in
drag mode only (specified media only)
Ribbon
Roll 152 m (6,000 linear in)
Widths 51 mm (2.0 in)
76 mm (3.0 in) 104 mm (4.1 in)
Diameter 57 mm (2.25 in) maximum
Printing Speed
Maximum for 3400A and 3400B 127 mm (5 in) per second
Maximum for 3400C and 3400D 152.4 mm (6 in) per second
Minimum 50.8 mm (2 in) per second
You can change the print speed in 1 ips increments only: 2, 3, 4, 5, 6, or 8.
Fonts and Graphics
There are nine resident bitmap scaleable fonts (including OCR A and B). You can use font ID 3 through 6 and 8 through 19 to download user­defined fonts.
Maximum UDF 76.2 mm (3 in) square
Maximum UDC 76.2 mm (3 in) square
72 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Media
Appendix A— Specifications
C
D
F
E
G
H
A B
Media dimensions: This illustration shows how to measure the media dimensions. See the next table, Minimum and Maximum Media Dimensions, for specific media dimensions.
3XXXU055.eps
Minimum and Maximum Media Dimensions
Letter Description Minimum Maximum
A Label width 16.5 mm (0.65 in) 111.8 mm (4.4 in)
B Backing width (or tag width) 19.1 mm (0.75 in) 114.3 mm (4.5 in)
C Gap between labels 2.54 mm (0.1 in) 25.4 mm (1 in)
D Label length - self-strip media 25.4 mm (1.0 in) 610 mm (24 in)
Label length - butt cut media 12.7 mm (0.5 in) 610 mm (24 in)
E Media thickness
(including backing)
F Reflective sensor mark length 2.54 mm (0.1 in) 12.7 mm (0.5 in)
G Notch length 2.54 mm (0.1 in) 3.18 mm
H Notch height (depth) 6.4 mm (0.25 in) 12.7 mm (0.5 in)
Roll diameter N/A 213 mm (8.38 in)
0.076 mm (0.003 in)
0.25 mm (0.012 in)
(0.125 in)
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 73
Appendix A— Specifications
3440 Specifications
Dimensions (No Options Installed)
Height 27.9 cm (11 in)
Width 26.7 cm (10.5 in)
Length 43.2 cm (17 in)
Weight 15.8 kg (35 lbs)
Character Sets
US ASCII Norwegian/Danish
UK ASCII Swedish/Finnish
German Italian
French Spanish
Swiss
Memory
Base Optional
1MB of DRAM 4 or 8 MB DRAM SIMM modules
256K of SRAM standard 4 to 8 MB Kanji/Katakana flash SIMM module
Printhead
Printed dot size 0.065 mm (0.0025 in) square
Width 112 mm (4.4 inches) maximum
Resolution 16 dots per mm (406 dots per inch)
Number of elements 1,792 per printhead
“X” dimensions 5 mil to 50 mil (0.127 mm to 1.27 mm); 2.5 mil (0.06 mm) in drag
mode only (specified media only)
Ribbon
Roll 152 m (6,000 linear in)
Widths 51 mm (2.0 in)
76 mm (3.0 in)
104 mm (4.1 in)
Diameter 57.2 mm (2.5 in), 114.3 mm (4.5 in) maximum
Printing Speed
Maximum 127 mm (5 in) per second
Minimum 50.8 mm (2 in) per second
You can change the print speed in 1 ips increments only: 2, 3, 4, or 5.
74 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Appendix A— Specifications
Fonts and Graphics
The 3440 printer contains 21 resident bitmap fonts and three outline fonts. You can use font ID 3 through 6 and 8 through 19 to download user-defined fonts.
Maximum UDF 102 mm (4 in) square with standard
memory option
Maximum UDC 102 mm (4 in) square with standard
memory option
Media
F
E
G
H
A
B
Only limited by available memory on SIMM module.
Only limited by available memory on SIMM module.
C
D
3XXXU055.eps
Minimum and Maximum Media Dimensions
Letter Description Minimum Maximum
A Label width 16.5 mm (0.65 in) 111.8 mm (4.4 in)
B Backing width (or tag width) 19.1 mm (0.75 in) 114.3 mm (4.5 in)
C Gap between labels 2.54 mm (0.1 in) 25.4 mm (1 in)
D Label length - self-strip media 25.4 mm (1.0 in) 610 mm (24 in)
Label length - butt cut media 12.7 mm (0.5 in) 610 mm (24 in)
E Media thickness
(including backing)
F Reflective sensor mark length 2.54 mm (0.1 in) 12.7 mm (0.5 in)
G Notch length 2.54 mm (0.1 in) 3.18 mm
H Notch height (depth) 6.4 mm (0.25 in) 12.7 mm (0.5 in)
Roll diameter N/A 213 mm (8.38 in)
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 75
0.076 mm (0.003 in)
0.25 mm (0.012 in)
(0.125 in)
Appendix A— Specifications
3600 Specifications
Dimensions (no options installed)
Height 27.9 cm (11 in)
Width 30.5 cm (12 in)
Length 43.2 cm (17 in)
Weight 20.3 kg (45 lbs)
Character Sets
US ASCII Norwegian/Danish
UK ASCII Swedish/Finnish
German Italian
French Spanish
Swiss
Memory
Base 512K of DRAM
128K of SRAM standard, 60K default allocated for storage
Optional 512K of SRAM expanded
Printhead
Printed dot size 0.13 mm (0.00492 in) square
Width 171 mm (6.6 in) maximum
Resolution 8 dots per mm (203 dots per in)
Number of elements 1,344 per printhead
“X” dimensions 10 mil to 50 mil (0.25 mm to 1.27 mm); 5 mil (0.13 mm)
in drag mode only (specified media only)
Ribbon
Roll 152 m (6,000 linear in)
Widths 80 mm (3.15 in)
107 mm (4.21 in)
128 mm (5.04 in)
168 mm (6.60 in)
Diameter 57 mm (2.25 in) maximum
Printing Speed
Maximum 127 mm (5 in) per second
Minimum 50.8 mm (2 in) per second
You can change the print speed in 1 ips increments only: 2, 3, 4, or 5.
76 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Appendix A— Specifications
Fonts and Graphics
There are nine resident bitmap scaleable fonts (including OCR A and B). You can use font ID 3 through 6 and 8 through 19 to download user­defined fonts.
Maximum UDF or UDC 76.2 mm (4 in) square
Media
C
D
F
E
G
H
A
B
3XXXU055.eps
Minimum and Maximum Media Dimensions
Letter Description Minimum Maximum
A Label width
B Backing width (or tag width)
C Gap between labels
D Label length - self-strip media 25.4 mm (1.0 in) 610 mm (24 in)
Label length - butt cut media 12.7 mm (0.5 in) 610 mm (24 in)
E Media thickness
(including backing)
F Reflective sensor mark length 25.4 mm (1.0 in) 12.7 mm (0.5 in)
G Notch length 25.4 mm (1.0 in) 3.18 mm
H Notch height (depth) 6.4 mm (0.25 in) 12.7 mm (0.5 in)
Roll diameter N/A 213 mm (8.38 in)
76.2 mm (3.0 in) 167.6 mm (6.6 in)
78.7 mm (3.1) 170.2 mm (6.7 in)
25.4 mm (1.0 in) 25.4 mm (1.0 in)
0.076 mm (0.003 in)
0.30 mm (0.012 in)
(0.125 in)
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 77
Appendix A— Specifications
Printer Options
This page contains a list of the options you can use with the printer along with a brief description. Consult your Intermec representative to order any option.
Memory Expansion and Fonts
The memory expansion option is different for each printer. See the section that applies to your printer.
3400 Printer
Printer Model Memory Part Number
3400A 128K Expanded Memory EPROM 060944
3400B, 3400C, 3400D 2 Meg Bitmapped Kanji / Katakana
3400B, 3400C, 3400D 6 Meg Bitmapped & Outline Kanji
3400C, 3400D 512K Expanded Memory EPROM 062785
3400C, 3400D 2 Meg expansion PCB board for
3400C, 3400D 8 Meg expansion PCB board for
The 3400C memory expansion option replaces the 128K of SRAM with 512K of SRAM to hold more fonts or bitmap graphics. It also increases the printer’s image buffering capabilities. Flash modules in 2, 6, or 8 MB are available to increase storage capacity.
061486S-001
PCB card
061485S-001
/ Katakana PCB card
067585
storage only
067586
storage only
The kanji/katakana option allows the printer to print Japanese characters in two Kanji fonts and three Katakana fonts. This option also provides increased storage capacity.
3440 Printer
You can install a DRAM SIMM module into the SIMM socket on the main PCB to hold more fonts or bitmap graphics. It also increases the image buffering capabilities of the printer. Flash SIMM modules are available to increase storage capacity. You can purchase either module in 4 or 8 MB sizes only.
3600 Printer
The memory expansion option replaces the 128K of SRAM with 512K of SRAM to hold more formats, fonts, or bitmap graphics. It also increases the image buffering capabilities of the printer.
78 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Communication Interface
Twinax Interface
This option lets you connect your printer to an IBM twinaxial cable system with a twinax interface so your printer emulates an IBM 5256 Model 1 printer and can operate with an IBM System/34, System/36, System/38, or AS/400 host computer.
Coax Interface
The coax interface adapter allows the printer to emulate an IBM 3287 printer by connecting the printer to IBM 3270 Type A coaxial cable computer systems operating in the VTAM (CICS/IMS/TSO) or 8100 (DPPX) environments. With the coaxial adapter you can connect the printer to an IBM 3174/76/99 system controller/multiplexer.
Centronics Parallel Interface
The Centronics parallel interface allows only one-way communications with the printer. You can purchase the Intermec parallel cable (P/N
051211), purchase the appropriate cable from your local computer store,
or see “Parallel Interface Pin Descriptions” on page 80 to make your own interface cable.
Appendix A— Specifications
Finishers
Note: The maximum cable length for a parallel interface is 3.1 m (10 ft).
EasyLAN 10i2 Adapter
The external EasyLAN 10i2 Ethernet adapter (P/N 072885) and the internal EasyLAN 10i2 Ethernet adapter (P/N 072894) allow you to share your available printer resources with everyone on your Ethernet network. These adapters are compatible with the 3400D, 3400C, 3440, and 3600 printers.
Note: If you want to install the EasyLAN 10i2 adapter on a 3400B, contact your support representative. This adapter is not recommended for the 3400A.
You also need the parallel port option installed on your printer to connect the external EasyLAN 10i2 adapter. For more information, see the EasyLAN 10i2 documentation.
Cutter
Use the cutter option to cut continuous media into individual labels ready for use. This 3400C and 3400D option works best for individual random lengths or short batches of different label lengths. The cutter option must be ordered when you order your 3400C and 3400D printers.
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 79
Appendix A— Specifications
Batch Takeup
This device automatically spools labels as they are printed. This attachment is limited to small batches with maximum outer diameter (OD) of 12.7 centimeters (5 inches).
Self-Strip Printing
Use self-strip printing in applications where you want to apply labels to a surface immediately. After printing a label, the printer prints out the label with the backing removed. This option must be ordered when you order your printer.
Parallel Interface Pin Descriptions
The following pin descriptions are for the printer’s parallel interface connector:
Parallel Interface Pin Descriptions
Signal Pin Return Direction Description
DATASTB 1 19 IN Negative pulse. Latches DB0-7 on
DB0 2 20 IN
DB1 3 21 IN
DB2 4 22 IN
DB3 5 23 IN
DB4 6 24 IN
DB5 7 25 IN
DB6 8 26 IN
DB7 9 27 IN
ACK 10 28 OUT Negative pulse. Data has been
BUSY 11 29 OUT If HIGH, printer cannot receive
PE 12 30 OUT If HIGH, out of ribbon or media.
SELECT 13 - OUT Pulled to +5V. Printer is on.
CHASSIS GND
INIT 31 16 IN Clears I/OINT0 latch.
FAULT 32 33 OUT See printer display.
17 - - Printer’s chassis gnd isolated from
the rising edge. Eight bits in parallel provide data input. High is logical 1 and LOW is logical 0.
received.
data.
logic gnd.
80 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Bar Code Symbologies Supported
The 3400, 3440, and 3600 support these bar code symbologies:
Supported Bar Code Symbologies
Symbology Description
Codabar Originally developed in 1972, Codabar is a numeric symbology most
commonly used in libraries, blood banks, and air parcel express applications.
Code 2 of 5 Code 2 of 5 is a straightforward numeric symbology developed in the
late 1960s. It has been used for warehouse sorting systems, photofinishing envelope identification, and for tracking sequentially numbered airline tickets. All information is contained in the width of the bars; the spaces do not contain information.
Code 11 Code 11 was developed in early 1977 to satisfy requirements for a very
high density, discrete numeric bar code. The most extensive application of Code 11 has been for labeling telecommunications equipment.
Code 39 Code 39 is the first alphanumeric symbology ever developed and is the
standard non-retail bar code. It is a discrete, self-checking symbology of variable length and is used mostly by the automobile and medical industries.
Code 93 Introduced in 1983, Code 93 was specially designed to complement
Code 39. With the correct reading equipment, the two alphanumeric codes may be interchanged throughout a system without making any changes to software.
Code 128 Code 128 was introduced in 1981 as a very high density, alphanumeric
symbology. It is a variable length, continuous code that employs multiple element widths.
EAN The European Article Numbering system (abbreviated as EAN) is a
numeric superset of UPC. EAN has both a version that uses 8 digits and a version that uses 13 digits. The version with 13 digits encodes the same number of bars as 12 digit UPC Version A, but the 13th digit is encoded into a parity pattern at the left of the center guard bar.
Interleaved 2 of 5
POSTNET The Postal Numeric Encoding Technique (POSTNET) uses binary
HIBC 128 See the IPL Programming Reference Manual (P/N 066396) for a
UPC Universal Product Code (UPC) is a subset of EAN. It is a fixed length,
Interleaved 2 of 5 is a high density, self-checking, continuous numeric symbology, which has mainly been used in the distribution industry. Interleaved 2 of 5 actually encodes two digits, one in the bars and one in the spaces.
digits, represented as full bars and half bars, to provide a numeric bar code symbology that is easily read and decoded by optical reading systems. POSTNET provides both error detection and correction capabilities.
complete list.
numeric, continuous symbology employing four element widths. Two common types of UPC are Version A, which encodes 12 digits, and Version E, which encodes 6 digits. UPC has been used in the supermarket industry since 1973. UPC supplemental code is intended for only periodical issue numbers.
Appendix A— Specifications
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 81
Appendix A— Specifications
Supported 2D Stacked Symbologies
Note: 2D stacked symbologies are not available on the 3400A.
Symbology Description
Code 16K Introduced in 1988, Code 16K is an alphanumeric symbology similar
to Code 49 in that it employs multiple rows (from 2 to 16). Each row is fixed length and uses a mirror image of the Code 128 coding patterns.
Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means
of labeling very small objects. A Code 49 bar code contains from two to eight adjacent rows, each separated by a one-module separator bar.
PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan
across rows of code. Each row consists of start/stop characters, row identifiers, and symbol characters (called “codewords”). Each codeword consists of four bars and four spaces and contain the actual data. In addition to being able to condense a large amount of information into the stacked format, PDF417 provides an extensive error detection and correction option. Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged. PDF417 codes can be scanned with a laser scanner or imaging device that features 2D code scanning capability.
Data Matrix Data Matrix is a 2D matrix symbology that is made up of square
modules arranged within a perimeter finder pattern. The finder pattern is a perimeter to the data region and is one module wide. Two adjacent sides are solid dark lines. These lines are used to define physical size, orientation, and symbol distortion.
Maxicode Maxicode is a fixed-size symbology that is made up of offset rows of
hexagonal elements arranged around a bull’s eye finder pattern. Each hexagon represents one bit of information and is either black or white depending on the state of the encoded data bit. United Parcel Service (UPS) Research and Development developed Maxicode for the specific purpose of encoding information about a parcel.
This symbology only encodes very specific data that is divided into the following fields: a 5-digit zip code, a 4-digit zip code extension, a 3­digit country code, a 3-digit class of service, and a string of uppercase letters, numbers, or limited punctuation marks.
QR Code QR (Quick Response) Code is a matrix 2D symbology that encodes
data into patterns consisting of black and white dots or modules. A three-position detection pattern enables omni-directional reading and ultra high-speed reading. QR Code can handle a wide range of data, including numerical, alphabetical, Kanji, Hiragana, Katakana, graphics, and control codes. A built-in error correction function enables the QR Code to repair errors in the code.
82 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Character Sets
B
This chapter contains tables for the character sets that the 3400, 3440, and 3600 printers support. To select a character set, use PrintSet, your third­party software application, or the IPL command set. This chapter contains these character sets:
• International character sets
• Extended character sets
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 83
Appendix B— Character Sets
International Character Sets
The following tables show which hex codes to download for international characters not available in the U.S. character set. To use the tables, find the hex code for the U.S. character that corresponds with the character in your language.
Advanced Character Table
If you are running your printer in Advanced mode (you are not using 86XX Emulation), use this table to find the right hex codes for the international character sets.
23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~ U.K. ASCII £ $ @ [ \ ] ^ ` { ¦ }
Germany # $ § Ä Ö Ü ^ ` ä ö ü ß France £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å
Sweden/Finland # Ì É Ä Ö Å Ü é ä ö å ü Spain £ $ § ¡ Ñ ¿ ^ ` ° ñ ç ~ Switzerland # $ à ° ç é ^ ù ä ö ü è Italy £ $ § ° ç é ^ ù à ò è ì
84 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
Appendix B— Character Sets
Emulation Mode Character Table
This table shows the hex codes for the character sets that print if your printer is running under Emulation mode.
23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~ U.K. ASCII £ $ @ [ \ ] ^ ` { ¦ } ~ Germany # $ § Ä Ö Ü ^ ` ä ö ü ß France £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å ~ Sweden/Finland # ¤ É Ä Ö Å Ü é ä ö å ü Spain Pt $ @ ¡ Ñ ¿ ^ ` ¨ ñ ç ~ Switzerland # $ à ° ç é ^ ù ä ö ü è Italy # $ § ° ç é ^ ù à ò è ì
IBM Translation Character Table
If you are running your printer with IBM Translation enabled, use this table to find the right hex codes for the international character sets.
21 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII ¦ # $ @ ¢ \ !
U.K. ASCII ¦ # £ @ $ \ !
Germany ! # $ § Ä Ö Ü ^ ` ä ö ü ß France ! £ $ à ° ç § ^ ` é ù è ¨ Norway/Denmark ! Æ Å Ø # \ ¤ ^ ` æ ø å ü Sweden/Finland ! Ä Å Ö § É ¤ ^ é ä ö å ü Spain ¦ Ñ Pt @ [ \ ]
Switzerland ! # $ à ° Italy ! £ $ § ° ç é ^ ù à ò è ì
ç é ^ ù ä ö ü è
¬
¬
¬
` { ¦ } ~
` { ¦ } _
` { ñ } ¨
3400, 3440, and 3600 Bar Code Label Printer User’s Manual 85
Appendix B— Character Sets
Code Page 850 Character Table
This table shows the character set that prints if your 3440 printer has Code Page 850 selected as the printer language.
00
10
20
0
30
@A BC DE FGHI J K LMN O
40
PQR ST UVWX
50
`
60
p q r s t u v w x y z { }
70
Ç
80
É
90
á í ó ú ñ Ñ a o ¿ ® ¬
A0
B0
C0
D Ê Ë È Í Î Ï
D0
Ó ß Ô Ò õ Õ µ ρ ρ Ú Û Ù y Y -
E0
-
F0
02
01
12
11
!
"
22
21
1 2 3 4 5 6 7 8 9 : ; <
32
31
42
41
52
51
a b c d e f g h i j k l m n o
62
61
72
71
ьйвда
82
81
æÆô ö
92
91
A2
A1
B2
B1
C2
C1
D2
D1
E2
E1
F2
F1
03
04
13
14
#
$
23
24
33
34
43
44
53
54
63
64
73
74
83
84
93
94
A3
A4
B3
B4
C3
C4
D3
D4
E3
E4
3
¶ § ÷
4
F3
F4
05
06
07
08
09
0A
0B
0C
§
15
%
25
35
45
55
65
75
85
ò
95
A5
Á Â
B5
C5
D5
E5
F5
16
17
'
&
26
27
36
37
46
47
56
57
66
67
D6
77
ç
å
E6
87
ûùÿÖ Ü ø £ Ø X ƒ
F6
97
A6
A7
Á
B6
B7
ã Ã
C6
C7
D6
D7
E6
E7
F6
F7
18
(
28
38
48
58
68
78
êëè ïî ìÄÅ
88
98
A8 ©
B8
C8
D8
E8
F8
Y
19
1A
1B
2A
3A
4A
5A
6A
7A
8A
9A
AA
BA
CA
DA
EA
FA
Z
+
2B
3B
4B
[
5B
6B
7B
8B
9B
1
/
2
AB
BB
CB
DB
EB
1 3 2
FB
)
29
39
49
59
69
79
89
99
A9
B9
C9
D9
E9
F9
1C
2C
3C
4C
5C
6C
7C
8C
9C
AC
BC
CC
DC
EC
FC
0D
1D
,
2D
3D
4D
\
5D
6D
7D
8D
9D
1
/
4
AD
BD
CD
DD
´
ED
FD
0E
1E
.
-
2E
>?
=
3E
4E
]
5E
6E
˜
7E
8E
9E
i
AE
¢ ¥ ¬
BE
CE
Ì
DE
´
EE
FE
3XXXU.056
0F
1F
2F
3F
4F
-
5F
6F
7F
8F
9F
AF
BF
CF
DF
´
EF
FF
Extended Character Sets
Each internal font in the printer has a different character set associated with it as shown in the following tables. The hex codes accompany each character. You must set the serial port communication to 8 data bits to use the extended character sets.
86 3400, 3440, and 3600 Bar Code Label Printer User’s Manual
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