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6001 36th Ave. W.
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www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate
and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any
other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice
and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics,
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker Antares, and Vista Powered
are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can be
damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this document. You may also see icons that
tell you when to follow ESD procedures and when to take special
precautions for handling optical parts.
A warning alerts you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury
to the persons working on the equipment.
Global Services and Support
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain spe-
cial instructions for handling a particular condition or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
documents (in PDF). To order printed versions of the Intermec manuals,
contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
iv
6820 Printer Installation Instructions
Global Services and Support
Telephone Support
These are available from Intermec Technologies Corporation.
ServiceDescription
In the U.S.A. and Canada, call 1-800755-5505 and choose this option
Order Intermec products• Place an order.
• Ask about an existing order.
Order Intermec mediaOrder printer labels and ribbons.1 and then choose 1
Order spare partsOrder spare parts1 or 2 and then choose 4
Technical SupportTalk to technical support about
your Intermec product.
Service• Get a return authorization
number for authorized service
center repair.
• Request an on-site repair
technician.
Service contracts• Ask about an existing contract.
• Renew a contract.
• Inquire about repair billing or
other service invoicing
questions.
1 and then choose 2
2 and then choose 2
2 and then choose 1
1 or 2 and then choose 3
Outside the U.S.A. and Canada, contact your local Intermec representative.
To search for your local representative, from the Intermec web site, click
About Us > Contact.
6820 Printer Installation Instructions v
Service Location Support
For the most current listing of service locations, click Support > Returns
and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations listed
below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
Email: sbkang@awoo.co.kr
IN Information System Ptd LTD
6th Floor
Daegu Venture Center Bldg 95,
Shinchum 3 Dong
Donggu, Daegu City, Korea
Email: jmyou@idif.co.kr OR korlim@gw.idif.co.kr
Global Services and Support
vi 6820 Printer Installation Instructions
Using the Installation Kit
When the installation is complete, you will have a secure place to store the
printer and hand-held or mobile computer. The vehicle electrical system
provides power to operate the printer, vehicle dock; and charge the printer
internal battery.
In this installation, the power cable is wired directly to the vehicle battery.
This reduces installation problems and the vehicle battery filtering.
The installation kits contain all of the hardware (nuts, bolts, washers, a
terminal ring, and a fuse link) for connecting the battery cable directly to
the vehicle battery. These kits also contain adjustable wire clamps to secure
the cable in place.
Note: These instructions are required to install the following kit numbers:
P/N 203-242-101 (Fixed Mount and Wall Mount Printers)
P/N 203-242-102 (Portable Printers).
The 6820 Printer and associated electrical wiring should be installed under
the supervision of properly trained and qualified personnel. Follow these
installation instructions to ensure safe, reliable performance of the 6820
Printer.
Installation Procedures
There are three steps to install your printer
1 Installing the battery cable.
2 Installing the printer.
3 Performing the final assembly and cable connection.
Tools Required
You should have a wire crimping and stripping tool, an electric drill with
3/16” and 9/16” drill bits, and common hand tools.
Installing the Battery Cable
Note: If the vehicle voltage is too high or too low, the printer may not
work.
The vehicle electrical system must be in good condition for all types of
installations. The charging circuit must work properly and vehicle
generated electrical “noise” must be minimized.
To determine your vehicle’s voltage level
1 Measure the vehicle battery voltage with a voltmeter. It should read
approximately 13.0 V DC with the engine OFF.
6820 Printer Installation Instructions7
2 Start the vehicle engine. Continue monitoring the battery’s voltage
DC power cable
1.2 m (4 ft) - goes
to printer
P/N: 226-215-101
Vehicle battery cable
P/N: 206-875-00X
Ground strap
Part of install kit
P/N: 203-242-001
while you run the engine at a fast idle for five minutes. The voltage
should read below 14.5 V DC. It must not exceed 18.0 V.
Note: For 24 V vehicle systems check each battery individually.
Note: If the battery voltage exceeds 18.0 V DC, there is a problem with the
vehicle electrical system which must be diagnosed and repaired before the
printer and vehicle dock will work properly. Check your engine for a bad
voltage regulator or a poor ground, either of which cause excessive voltage.
Excess electrical noise can be severe enough to defeat the electrical filtering
that is built into Intermec cables, printers, and vehicle docks. Defective
ignition wiring, damaged insulation, or a faulty vehicle electrical
component can cause electrical noise — possibly causing unpredictable
behavior in printers and docks.
Installing the Direct-to-Battery Cable
Connect printers directly to the battery based on the following criteria:
•The vehicle battery acts as an electrical filter and regulator.
•If there is any damage to the printer dc power cable, the cable is easily
replaced.
Routing Cables
Use the following guidelines when routing the printer DC power cable and
the vehicle battery cable:
•Route the vehicle battery cable from the area where the printer is to be
mounted toward the vehicle battery.
•When possible, route the printer power cable along with existing vehicle
wiring. Use cable ties to join the cable and wiring together.
86820 Printer Installation Instructions
•Use a snap-in bushing (requires 9/16” hole) if the vehicle battery cable
passes through the firewall or other sheet-metal.
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