Page 1
6212 Hand-Held Computer
USER’S GUIDE
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
PN: 961-054-013
Revision B
January 2000
Page 2
" NOTICE The information contained herein is proprietary and is provided solely for the
purpose of allowing customers to operate and service Intermec manufactured
equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec.
Disclaimer of Warranties. The sample source code included in this document is
presented for reference only. The code does not necessarily represent complete,
tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL
WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Wewelcome your comments concerning this publication. Although every effort has
been made to keep it free of errors, some may occur. When reporting a specific
problem, please describe it briefly and include the book title and part number,as
well as the paragraph or figure number and the page number.
Send your comments to:
Intermec Technologies Corporation
Publications Department
550 Second Street SE
Cedar Rapids, IA 52401
INTERMEC, NORAND, NOR*WARE, and PEN*KEY are registered trademarks
of Intermec Technologies Corporation.
Ó 1999 Intermec Technologies Corporation. All rights reserved.
This publication printed on recycled paper.
Acknowledgments
Microclean II is a registered trademark of Foresight International.
Microsoft, MS, and MS-DOS, and Windows, are registered trademarks and Visual
Basic for Windows,and Windows for Pen are trademarks of Microsoft Corporation.
Page 3
CONTENTS
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
SECTION 1
General Information
About this User’s Guide 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking and Inspecting 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Description 1-3. . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Keyboard 1-6. . . . . . . . . . . . . . . . . . .
Key Descriptions 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ON Key 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
YES (Enter) Key 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NO Key 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Period [.] Key 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clear Key 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page Up or Down Keys 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . .
EXIT Key 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minus [--] Key 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Numeric Keys 1-8.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backspace Key 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shift Key 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arrow Keys 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backlight and Display Contrast Adjustment 1-9. . . . . . . .
Battery 1-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory 1-10.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Switch 1-11.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Specifications 1-12. . . . . . . . . . . . . . . . . . .
6212 Hand-Held Computer User’s Guide i
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CONTENTS
SECTION 2
Hand-Held Computer Operation
Introduction 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Backup Battery 2-3. . . . . . . . . . . . . . . . . . . . . . . .
Measuring Battery Pack Capacity 2-4. . . . . . . . . . . . . . . . . . . . .
Main Battery Installation 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging Your Batteries 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning On the Backlight and Adjusting the
Display Contrast 2-8.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning On the Backlight 2-8. . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Screen Contrast 2-9. . . . . . . . . . . . . . . . . . . .
Downloading Programs into Your Hand-Held Computer 2-9.
SECTION 3
Routine Care and Maintenance
Introduction 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low Battery Indication 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handstrap Replacement 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Your Hand-Held Computer 3-3. . . . . . . . . . . . . . . . . .
Case and Display 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Surface Connectors 3-3.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SECTION 4
Troubleshooting
Introduction 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Table 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repair Service 4-6.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CONTENTS
APPENDIX A
Connector Pin-Outs
15-Pin Female D-Sub Connector A-1. . . . . . . . . . . . . . . . . . . . . .
12-Pin Surface Contact Connector A-2.. . . . . . . . . . . . . . . . . . . .
4-Pin RJ11 Connector A-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
APPENDIX B
PEN*KEYRRUtilities Program
Entry Point B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pop-Up Menus B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drop-Down Lists B-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alphanumeric Fields B-3.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Title Screen B-4.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Language Selection B-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications Menu B-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 1 BEGIN COMM SESSION B-7. . . . . . . . . . . . . . . .
Option 2 COMM SETTING B-18. . . . . . . . . . . . . . . . . . . . . . .
Option 3 UNIT ID B-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 4 NETWORK PARAMETERS B-21. . . . . . . . . . . . . .
Option 4 MODEM PARAMETERS B-23. . . . . . . . . . . . . . . . .
Option 5 NETWORK INTERFACE B-27. . . . . . . . . . . . . . . .
Option 5 PHONE NUMBER B-28. . . . . . . . . . . . . . . . . . . . . .
Option 9 ADVANCED UTILITIES B-29.. . . . . . . . . . . . . . . .
Menu Option 1 BACKUP B-33. . . . . . . . . . . . . . . . . .
Considerations B-34. . . . . . . . . . . . . . . . . . . . . . . . . . . .
6212 Hand-Held Computer User’s Guide iii
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CONTENTS
FIGURES
Figure 1-1 Hand-Held Computer Front View 1-3. . . . . . . . . . .
Figure 1-2 Hand-Held Computer Back View 1-4. . . . . . . . . . . .
Figure 1-3 Hand-Held Computer Top View 1-5. . . . . . . . . . . . .
Figure 1-4 Hand-Held Computer Bottom View 1-5. . . . . . . . . .
Figure 1-5 30-Key Keyboard 1-6. . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 1-6 Top End Reset Switch Access Point 1-11.. . . . . . . . .
Figure 2-1 Installing Back Up Battery 2-3. . . . . . . . . . . . . . . . .
Figure 2-2 Main Battery Pack Capacity Contacts 2-4. . . . . . .
Figure 2-3 Opening Battery Compartment 2-5. . . . . . . . . . . . .
Figure 2-4 Main Battery Compartment 2-6. . . . . . . . . . . . . . . .
Figure 2-5 Installing Rechargeable Main Battery Pack 2-7. .
Figure 2-6 Closing Battery Compartment 2-7. . . . . . . . . . . . . .
Figure 3-1 Replacing The Handstrap 3-2. . . . . . . . . . . . . . . . . .
Figure 3-2 Removing The Keyboard 3-4. . . . . . . . . . . . . . . . . . .
TABLES
Table 4-1 Basic Troubleshooting 4-2.. . . . . . . . . . . . . . . . . . . . . .
GLOSSARY
INDEX
iv 6212 Hand-Held Computer User’s Guide
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Section 1
General Information
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
About this User’s Guide
This user’s guide is divided into four sections and two appendixes.
Section 1
Contains general information about the components of your
6212 Hand-Held Computer. This includes telling you how
the user guide is organized, a summary of the sections, and
the specifications for your hand-held computer.
Section 2
Tells you how to prepare for using your hand-held computer.
Section 3
Contains information for maintaining your hand-held computer. Maintenance includes recharging the main battery
pack, replacing the backup battery and handstrap, and
cleaning the hand-held computer.
Section 4
Steps you through some procedures to use when troubleshooting your hand-held computer. This section does not
contain all troubleshooting that can be done by an authorized Customer Support Specialist, but does contain in-
6212 Hand-Held Computer User’s Guide 1-1
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General Information SECTION 1
formation to aid you in determining the level of assistance
you may need.
Appendix A
Contains the pin-outs for the external connectors of your
hand-held computer. This section is not usually needed for
day to day tasks but more to provide technical assistance
for interfacing to other manufacturer’s products.
Appendix B
Contains the Utilities Program screens. This is system level
information for your system administration people when
defining and setting parameters to support your application.
Unpacking and Inspecting
The following procedures explain what to do when your
hand-held computer arrives, and what to do if it has been
damaged in shipping:
1. Remove the hand-held computer from its shipping container and inspect for any visible damage.
2. If your hand-held computer was damaged in shipping,
record the model number, part number, and serial
number. The model and part numbers can be found on
the back side of the hand-held computer, the serial
number is located on the inside of the case.
3. Save all paperwork pertaining to shipment, and immediately notify the transport company of the damaged item(s). Follow their instructions for filing a
claim on the damaged items.
Authorized repair of products is available only at Service
Centers. Unauthorized repair voids any and all warranties.
Contact your Sales Representative for additional instructions.
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SECTION 1 General Information
Hand-Held Computer Description
Figure 1-1, Figure 1-2, Figure 1-3, and Figure 1-4 on pages
1-3, 1-4, and 1-5 show you the location of the key components for your hand-held computer.
1
2
1. Display
2. Keyboard
Figure 1-1
Hand-Held Computer Front View
6212 Hand-Held Computer User’s Guide 1-3
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General Information SECTION 1
1
4
2
1. PC card and backup battery retaining door (top screws)
2. PC card and backup battery retaining door (bottom screws)
3. Main battery pack compartment latch knob
4. Handstrap
Hand-Held Computer Back View
1-4 6212 Hand-Held Computer User’s Guide
3
Figure 1-2
Page 11
SECTION 1 General Information
1
2
1. Phone jack (optional)
2. 15-pin female connector
Figure 1-3
Hand-Held Computer Top View
1. 12-pin surface contact connector
Figure 1-4
Hand-Held Computer Bottom View
6212 Hand-Held Computer User’s Guide 1-5
1
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General Information SECTION 1
Hand-Held Computer Keyboard
Key Descriptions
1. Function (F1--F4) keys
2. Window scrolling keys
3. Page down key
4. Numeric keys (0--9)
5. YES (Enter) key
6. NO key
7. Yellow shift key
8. Backspace key
9. Clear key
10. EXIT key
11. Page up key
12. ON key
13. Space key
13
12
11
10
9
8
7
6
Figure 1-5
30-Key Keyboard
1-6 6212 Hand-Held Computer User’s Guide
1
2
3
4
5
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SECTION 1 General Information
Key Descriptions
This section describes how the shift keys work. Your particular keyboard may have an overlay that has additional options other than those described in this section. Refer to
your application operation manual for descriptions of those
keys.
ON Key
Use the ON key to suspend or resume operation. The ON
key does not completely “turn off” your hand-held computer
but instead puts it in a suspend mode when you are not entering data. This allows you to save battery power.
YES (Enter) Key
Use the YES key to answer “Yes” to display prompts and to
enter data.
NO Key
Use the NO key to answer “No” to display prompts.
Period [.] Key
Use the period [.] key as a period or a decimal point.
Clear Key
Use the Clear key to delete data being entered.
Page Up or Down Keys
Use the Page Up or Down keys to step forward or backward
in your program.
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General Information SECTION 1
EXIT Key
Use the Exit key to exit a program or portion of an application.
Minus [-] Key
Use the minus [--] key to enter negative values or dashes in
character fields.
Numeric Keys
Use the numeric keys as you would those on a calculator.
Numeric values are single keystroke operations.
Backspace [ SP] Key
Use the backspace key to back the cursor up one character
at a time. Holding this key down will cause the cursor to
continuously move backwards until you stop or you run out
of space.
Shift Key
Using the yellow shift key, temporarily shifts the function of
the keyboard. The shifted functions are yellow colored legends above the normal single keystroke keys.
Arrow Keys
The arrow keys move the cursor in the direction of the arrow.
Display
The display shows status messages, keyed-in entries, customer or product lists, calculations, and prompts for responses.
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SECTION 1 General Information
Backlight and Display Contrast
Adjustment
Your hand-held computer display contains a backlight for
operating in dark conditions. Although it greatly improves
operating in dark conditions it does shorten your battery
run time. Your hand-held computer will shut the backlight
off when there is no activity. Section 2 explains how to turn
on the backlight and adjust the contrast of the display.
Battery
Main Battery Pack
This hand-held computer uses a rechargeable lithium ion
(Li Ion) battery pack.
Your hand-held computer senses the capacity (run time) left
in your main battery pack before it goes into a low battery
condition.
This user’s guide may occasionally use the term “cycles”
when presenting rechargeable battery instructions. Cycles
are the number of times the rechargeable battery pack can
be drained, and recharged during the life of the battery. The
rechargeable battery design should give you many cycles of
use.
When you press the ON key to suspend operation, your
hand-held computer does not completely turn itself off. The
main battery pack is protecting data and if the pack is completely charged it will protect the data for about six days.
Backup Battery
When your hand-held computer goes into shutdown mode
because of low battery condition, the data is protected by
the backup battery. Your hand-held computer will not accept data or process transactions until you deal with the
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General Information SECTION 1
low battery condition. A fully charged backup battery will
save data for about 10 hours.
Your hand-held computer contains a rechargeable NiCd
backup battery. Most of the time the backup battery is in a
rest mode, ready to take over data protection instantly
when the main battery cells are in low condition or out of
the hand-held computer.
If you are storing your hand-held computer for a long period
remove all batteries. This will prevent any damage that
could occur to your hand-held computer should the cells develop a leak.
Memory
This hand-held computer design uses these types of
memory:
" Main Memory DRAM
" Flash ROM
Main Memory
Your main memory DRAM is 8 Megabytes. This memory is
protected by the backup battery during low main battery
conditions or when the main battery pack is removed.
Flash ROM
Your hand-held computer has 2 MB of flash ROM. This
stores the BIOS and DOS firmware. Applications stored in
flash ROM are copied into DRAM for execution. Flash does
not require a battery in your hand-held computer to maintain its contents.
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SECTION 1 General Information
Reset Switch
In the rare event that your hand-held computer fails to respond to your input, it may be necessary to “reset.” Avoid
using the reset switch as this increases the chances that
data will be lost. Only use the reset switch after trying all
other solutions. Refer to the Troubleshooting Table in Section 4 and try those solutions before resetting your computer.
The Reset switch access is located behind the 15-pin connector. To access use a straightened large paper clip, insert
one end in the reset switch hole.
1
1. Reset switch location
Figure 1-6
Top End Reset Switch Access Point
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General Information SECTION 1
Hand-Held Computer Specifications
Size: 9.5 inches (24.13 cm) long
3.25 inches (8.26 cm) wide
2.875 inches (7.30 cm) tall
Temperature:
Operating:
Storage:
Weight: 30 ounces (850.5 g)
Humidity: 5 to 95% noncondensing
Static
Protection: 17 kV, (air discharge) 8 kV (direct injected)
Power source:
Main battery: Li Ion battery pack
Backup bat-
tery:
Charging rate:
+32 to 122° F
(0 to +50_C)
Below 0_C:
Communication:
Interface: RS-232 and RS-485
Protocol: Norand Proprietary Communications Protocol
4 to +140_F (--20 to +60_C)
-22 to +158_F (--30 to +70_C ) excluding batteries
-4 to + 140_ F (-20 to + 60_ C) with batteries
Nickel cadmium (NiCd)
Normal charge main battery (fully charge ¶ 2.5
hours)
backup battery charge time is ¶10 hours
Trickle charge
(NPCP), Xmodem, Ymodem
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SECTION 1 General Information
System Components:
Flash: 2048 KB
DRAM: 8 MB
Processor: AMD Elan SC400, 33 Mhz.
Display:
Type: VGA compatible LCD (standard)
touch screen (optional)
Size: 160 (wide) by 200 (long) pixel portrait orientation
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General Information SECTION 1
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Section 2
Hand-Held Computer Operation
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Introduction
This section tells you how to:
" Install the main and backup batteries
" “Power-up” your hand-held computer
" Install optional memory cards
" Connect to peripheral devices
Getting Started
Unpack your 6212 Hand-Held Computer and inspect it for
signs of physical damage that may have occurred in shipment or storage.
Fully charge the batteries in your hand-held computer before using them. Put the computer on a charging source for
at least 10 hours to ensure that the backup battery and
main battery pack are completely charged.
When you start using your hand-held computer or any time
that all power has been completely removed, you are “cold
booting” your hand-held computer. The method you use depends on your application.
For example you may download (transfer from the host
computer to your hand-held computer) the application and
data. Or, you may use PC cards to load the application and
data.
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Hand-Held Computer Operation SECTION 2
Depending on the method you are using, the result will be
the same but the steps you go through may vary from the
way this user’s guide presents the material.
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SECTION 2 Hand-Held Computer Operation
Installing the Backup Battery
"
NOTE: Backup battery must be installed before using your computer for the
first time.
"
NOTE: Remove backup battery before storing your computer for longer than
a week.
Refer to Figure 1-2 when completing steps 1 and 2.
1. Use a flat blade screwdriver to loosen the four quarterturn screws of the PC memory card door.
2. Drape the door over the top or off to the side, free of
the compartment.
Refer to Figure 2-1 when completing these steps.
3. Using a nonmetallic object, such as a pen, push the
connector on the battery pack down into the socket.
4. Push the battery down into the compartment
5. Replace PC memory card and back up battery
compartment door.
2
1. Keyed backup battery connector jack
2. Backup battery connected
Figure 2-1
Installing Back Up Battery
6212 Hand-Held Computer User’s Guide 2-3
1
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Hand-Held Computer Operation SECTION 2
Measuring Battery Pack Capacity
2
1
1. Touch finger across first two contacts
2. Capacity is displayed from right to left.
The higher the capacity the more LEDs light.
= LED on
= LED off
one LED = less than 25% capacity;
two LEDs = 25--50% capacity;
three LEDs = 50--75% capacity;
four LEDs = more than 75%
Figure 2-2
Main Battery Pack Capacity Contacts
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SECTION 2 Hand-Held Computer Operation
Main Battery Installation
1. Place your hand-held computer face down on a flat
surface. Prop the top end up to avoid pressing any
keys.
2. Open the battery compartment door by turning the
latch knob attached to the handstrap in the direction
of the arrow toward the position of the open padlock
symbol. Use a flat blade screwdriver or the edge of a
coin, to turn the latch knob.
"
NOTE: Use a screwdriver or coin that fits the slot properly. A correct fit pre-
vents wear on the latch knob corners.
1
2
1. Latch knob position indicator
2. Open position indicator
Figure 2-3
Opening Battery Compartment
3. Take hold of the handstrap near the latch knob. The
compartment door is attached to the handstrap.
4. Pull the handstrap and battery compartment door
down toward the bottom and lift the strap up, then
away from the main battery compartment.
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Hand-Held Computer Operation SECTION 2
2
1
3
1. Battery compartment door unlocked
2. Battery compartment door lifted
3. Battery compartment door moved out of the way
4. Main battery compartment
Figure 2-4
Main Battery Compartment
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SECTION 2 Hand-Held Computer Operation
5. Hold the main battery pack with the exposed electrical
contacts face down.
" The battery compartment contains a label showing the
proper positioning of the pack.
6. Gently press the battery pack down into the compartment.
1
2
Figure 2-5
Installing Rechargeable Main Battery Pack
7. Reinstall the door. Turn the latch knob 1/4-turn clock wise (to line up indicator with the closed padlock symbol) to lock it.
2
1. Latch knob position indicator
2. Locked position indicator
Figure 2-6
Closing Battery Compartment
6212 Hand-Held Computer User’s Guide 2-7
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Hand-Held Computer Operation SECTION 2
Charging Your Batteries
Fully charge the battery pack before using your hand-held
computer for the first time. Initial charge time to completely charge the main battery pack and backup battery should
be at least 10 hours. After the initial charge, charging time
takes 2.5 hours for the main pack and about 10 hours for
the backup battery.
You can charge your NiCd batteries either in your
hand-held computer or in a stand alone charger. The
following devices provide charging for the main and backup
batteries while they are in the hand-held computer:
" Multidock
" Single dock
" Printers
" Wall charger
" Many modems
Turning On the Backlight and Adjusting
the Display Contrast
Turning On the Backlight
1. Press the yellow shift key and then the backlight [ ]
key. The backlight default setting is for the maximum
brightness.
2. To adjust the brightness of the backlight, press and
hold the yellow shift key and then press and hold either the up [ ] or the down [ ] keys.
"
NOTE: There are 5 steps for the backlight brightness and 51 steps for the
screen contrast.
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SECTION 2 Hand-Held Computer Operation
Adjusting the Screen Contrast
1. Press and hold the yellow shift key and then press and
hold either the up [ ] or down [ ] contrast keys.
2. Continue to do this until you reach the contrast level
you want.
Downloading Programs into Your
Hand-Held Computer
Using Pen*Key Utilities to download programs into your
hand-held computer may require you placing your computer
into a dock. You can also download using an optional internal modem.
Install and charge the main and backup batteries before
downloading any programs.
1. Turn your hand-held computer on by pushing the ON
button.
2. Insert your computer into the dock or connect the modem. The first screen you see will show you general
information, program version, and copyright data.
3. Press the [YES] key and continue.
4. This next screen will follow:
6212 Hand-Held Computer User’s Guide 2-9
Page 30
Hand-Held Computer Operation SECTION 2
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COM x -comm set -- x
3. UNIT ID ZZZZZZX
4. X -- mdm type -- x
xprotx xbpsx xfx
5. PHONE NUMBER
9. ADVANCED UTILITIES
ZZZZZZZZZZZZZX
[NO]QUIT
5. The default setting (BEGIN COMM SESSION) will be
highlighted.
" If this is the setting you want, press the [YES] key and
continue.
" If you want to change the communications parameters
to something other than the default:
" Press the number of the menu option you want,
or
" Use the arrow keys to highlight the desired selec-
tion
6. Press the [YES] key.
At this point go to Appendix B for the Pen*Key Utilities
Programs procedures.
2-10 6212 Hand-Held Computer User’s Guide
Page 31
Section 3
Routine Care and Maintenance
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Introduction
Your 6212 Hand-Held Computer is designed to withstand
normal use in harsh environments. Occasional maintenance
is required to ensure trouble-free operation. The procedures
in this section should help keep your hand-held computer in
good working condition.
Maintenance procedures included in this section provides
instructions on identifying Low Battery conditions, replacing the handstrap, and cleaning your hand-held computer.
Low Battery Indication
When you press the ON key to resume operation and it does
not respond at all, this usually indicates a low main battery
condition. Insert your hand-held computer in a printer or
other charging source and your hand-held computer will
turn on.
If it does not respond when inserted in the equipment that
provides charging, another problem could exist. Refer to the
Troubleshooting section for solutions.
6212 Hand-Held Computer User’s Guide 3-1
Page 32
Routine Care and Maintenance SECTION 3
Handstrap Replacement
To replace the handstrap follow these steps.
1. Remove the top and bottom screws holding the handstrap in place.
2. Position the Battery Compartment latch knob in the
unlock position.
3. Lift the handstrap off and replace with a new one.
1
2
1. Screws holding handstrap
2. Battery compartment latch knob
3-2 6212 Hand-Held Computer User’s Guide
1
Figure 3-1
Replacing The Handstrap
Page 33
SECTION 3 Routine Care and Maintenance
Cleaning Your Hand-Held Computer
Periodic cleaning helps maintain the appearance and reliability of your hand-held computer. When cleaning your
hand-held computer, inspect the keyboard, handstrap, covers, display, connectors, and peripheral products for obvious
signs of damage or wear.
B
CAUTION: Do not use any abrasive cleaning compounds, ketonic solvents
(acetone or ketone) or aromatic solvents (toluene or xylene) to
clean any part of your hand-held computer. These solutions will
cause permanent damage to your hand-held computer.
Never pour cleaners directly on the hand-held computer.
Instead put the cleaner on a soft cloth and gently wipe the
case.
Case and Display
We recommend cleaning the exterior of your hand-held computer using a soft cloth dampened with:
" MICRO-CLEAN II cleanser, made by Foresight In-
ternational, Inc. 4887 F Street, Omaha, NE
68127-0205 (telephone number 1-800-637-1344)
" Glass cleaners or isopropyl alcohol
Surface Connectors
If surface connectors become dirty or tarnished, clean them
with a cotton swab dipped in alcohol. It may also be
necessary to lightly burnish them with a pencil eraser.
Check the connectors on the docks or printers to ensure
they are clean.
6212 Hand-Held Computer User’s Guide 3-3
Page 34
Routine Care and Maintenance SECTION 3
Keyboard
If necessary, use a dry toothbrush to dislodge accumulated
dust or grime around the keyboard keys. Three screws
secure the keyboard to the case. Unscrew those to remove
the keyboard and do more cleaning if necessary.
3
3-4 6212 Hand-Held Computer User’s Guide
1
2
1--3. Screws holding keyboard
Figure 3-2
Removing The Keyboard
Page 35
Section 4
Troubleshooting
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Introduction
Should you encounter difficulties in routine operation,
printing, or communications, there are a few things you
may be able to do to correct the problem.
" Refer to your applications (software user) manual for
printing and telecommunication procedures.
" Ensure that electrical and mechanical connections are
secure and undamaged.
6212 Hand-Held Computer User’s Guide 4-1
Page 36
Troubleshooting SECTION 4
LowBatteryRechargemainLiIonpack
.
Troubleshooting Table
This Troubleshooting table lists conditions you might see
and offers some basic remedies:
Table 4-1
Basic Troubleshooting
Condition Solution
When The ON Key
Is Pressed The Display Is Blank.
Batteries Will Not
Charge
Printer Not Ready * Check to make sure there is power to
Will Not Turn On
When The ON Key
Is Pressed
Charge immediately! Data loss is imminent. If the application is displayed
when charge is applied both the main
and backup batteries were too low to run
the computer but the data has been
maintained.
If your computer resets itself when
charge is applied and returns to the Advanced Utilities program, the data was
lost. You may need to reload the application.
This problem can occur if the battery
pack drops below a certain voltage. Do
these two things:
* Replace with new charged battery
pack.
* Reboot computer.
printer.
* Check cable connections.
* Check for paper jam.
* Check to make sure there is paper in
paper compartment.
* Ensure that there is a main battery
installed.
* Ensure that the main battery is
charged.
* Adjust contrast.
4-2 6212 Hand-Held Computer User’s Guide
Page 37
SECTION 4 Troubleshooting
Table 4-1 (continued)
Basic Troubleshooting
Condition Solution
Hand-Held
Computer will Not
Turn On When
Placed In A Dock
* Ensure the dock is plugged in.
* Reseat hand-held computer into dock
to ensure proper connection.
* Adjust the contrast setting, it may be
turned Off.
Hand-Held
Computer Shuts
* You may have a very low battery. Try
recharging the main battery.
Down During Use
Hand-Held
Computer Resets
When You Replace
The backup battery may not be fully
charged, allow 14 hours to completely
recharge the backup battery.
Or Check The
Main Battery
Hand-Held
Computer Goes To
Sleep Immediately
After It Has Been
Removed From
The Charger
* Ensure that the battery pack is
installed properly in the battery
compartment.
* Ensure that none of the contacts in the
battery compartment are bent.
* Ensure that there is no foreign
material (dust, dirt, or plastic shavings,
etc.) on the battery pack or battery
contacts.
* Press the ON key. If your computer
does not resume, the battery still is low.
Recharge for at least 30 minutes or try
another battery pack.
6212 Hand-Held Computer User’s Guide 4-3
Page 38
Troubleshooting SECTION 4
Table 4-1 (continued)
Basic Troubleshooting
Condition Solution
Hand-Held
Computer Does
Not Suspend
* The unit will not turn off when it is
connected to a charging device.
* The unit may not turn off when it is
processing data or in radio
communications.
This is OK if connected to a charger or
placed in a dock. If this is not the case,
and either of these conditions continues
for a long period of time, contact
customer support personnel, as this will
run down the batteries.
Hand-Held
Computer Takes A
Long Time To Boot
Normal time is between 10--45 seconds.
If it takes longer than that, contact
customer support personnel.
Up After A Reset
4-4 6212 Hand-Held Computer User’s Guide
Page 39
SECTION 4 Troubleshooting
Table 4-1 (continued)
Basic Troubleshooting
Condition Solution
Hand-Held
Computer Does
Not Start Up
Hand-Held
Computer Displays
A Bad Tcom
Message
* Ensure that the battery pack is
installed properly in the battery
compartment.
* Ensure that the battery compartment
is operational (no bent contacts, no
foreign materials, etc.).
* Remove any PC cards and reset your
computer. If your computer beeps after
the reset but does nothing else, the flash
may be corrupted. You will need a
Master-Mode Boot card to reflash your
computer.
* The unit may not be making full
contact with the dock. Try reseating the
unit in the dock.
* The dock may not be properly
connected to the host. Make sure there is
a connection. TCOM errors may happen
when telephone service is lost, or for
reasons not related to the physical
connection.
If these basic solutions do not solve your problem, there
could be a number of reasons. Additional things to do are:
" Refer to the software documentation written for your
application. This documentation contains troubleshooting information.
" Call the 24-hour Customer Response Hot-Line at
1-800-755-5505.
Diagnostic
Your hand-held computer performs a power on self test
whenever it is reset. It will alert you if it fails by beeping or
displaying information about the problem. Your hand-held
6212 Hand-Held Computer User’s Guide 4-5
Page 40
Troubleshooting SECTION 4
computer also contains some diagnostic data which may be
useful for your Customer Support Specialist in helping define and debug a problem.
Repair Service
Authorized repair of equipment is available only at our Service Centers. Unauthorized repair voids any and all warrnaties.
" Contact your sales representative for additional infor-
mation.
" Call the Customer Response Center to determine
where to ship the product.
" Be sure to carefully pack the unit and include a de-
scription of the problem and the measures you took to
correct it. If possible, include any printout (if applicable) or write down displayed error messages to illustrate the problem.
4-6 6212 Hand-Held Computer User’s Guide
Page 41
Appendix A
Connector Pin-Outs
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
15-Pin Female D-Sub Connector
Pin Signal Function
1
2
3
4
5
6
7*
8
9
10
11
12
13
14
15
* Pin 2 and 7 are multiplexed. If the three wire COM2 is selected then
the /signal applies.
RI
*
DTR/TXD COM2
RTS
TXD
RXD
CTS
DSR/RXD COM2
CHARGE_EXT
GND
DCD
Not Used
Not Used
Not Used
Not Used
SW_V+
RS-232 Ring Indicator
RS-232 Data Terminal Ready
RS-232 Request To Send
RS-232 Transmitted Data
RS-232 Received Data
RS-232 Clear To Send
RS-232 Data Set Ready
External Charge Voltage input
Ground, Signal
RS-232 Data Carrier Detect
Switched 5.0 volt peripheral power
6212 Hand-Held Computer User’s Guide AA--11
Page 42
12-Pin Surface Contact Connector
Pin Signal Function
APPENDIX AConnector Pin-Outs
1
2
3
4
5
6*
7*
8
9
10
11
12
* Pin 6 and 7 are multiplexed. If the three wire COM2 is selected then
the /signal applies.
GND
TPON
485- & TPOP
TXD
RTS
DTR/TXD COM2
DSR/RXD COM2
CTS
RXD
485+ & TPIP
TPIN
CHARGE_DOCK
Ground (rightmost side)
Ethernet Output
RS-485 I/O and Ethernet Output
RS-232 Transmitted Data
RS-232 Request To Send
RS-232 Data Terminal Ready
RS-232 Data Set Ready
RS-232 Clear To Send
RS-232 Received Data
RS-485 I/O and Ethernet Input
Ethernet Input
Dock Charge Voltage (leftmost side)
AA--22 6212 Hand-Held Computer User’s Guide
Page 43
APPENDIX A Connector Pin-Outs
4-Pin RJ11 Connector
Pin Signal Function
1
2
3
4
Not used
TIP
RING
Not used
Modem TIP
Modem RING
6212 Hand-Held Computer User’s Guide AA--33
Page 44
APPENDIX AConnector Pin-Outs
AA--44 6212 Hand-Held Computer User’s Guide
Page 45
Appendix B
PEN*KEY
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
The PEN*KEYRUtilities Program provides basic functions
required to prepare your Hand-Held Computers for use.
Utilities Program
Entry Point
PEN*KEY UTILITIES
PSROMOC Vx.xx
R
Screen Title
This screen appears after cold-booting the computer.
" Screen Title: (dark bar at the top) contains the
application name, such as “PEN*KEY UTILITIES”,
and the specific screen name, such as “MODEM
PARAMETERS.”
" Key Description: (dark bar at the bottom) contains
“action” keys. Movement keys, such as arrows, are not
shown.
COPYRIGHT 1994--1999
INTERMEC
TECHNOLOGIES
CORPORATION.
ALL RIGHTS RESERVED
[YES]CONTINUE
Key Description
Pop-Up Menus
Pop-Up menus appear after a menu option. Press the number of an option you want to select; or press the Y or B
6212 Hand-Held Computer User’s Guide BB--11
Page 46
PEN*KEYRUtilities Program
keys to scroll through the list and press the [YES] key to
enter. Select one option each time.
Press the [NO] key to exit a pop-up menu.
The following is an example of a pop-up menu screen.
Drop-Down Lists
Drop-down lists provide suboptions under a pop-up menu.
Press the number of a suboption, or press the Y or B keys
to scroll through the list and press the [YES] key to select.
Select one suboption each time.
APPENDIX B
CHANGEUNITID
UNIT ID 2233233
WORKGROUP
6200IPL
[F4]RESET FACTORY
[NO]QUIT
Press the [NO] key to exit a drop-down list.
The following is an example of a drop-down list.
BB--22 6212 Hand-Held Computer User’s Guide
1. NETWORK. . .
2. MODEM/DIRECT
3. ACCESSORY CARD
4. HANDHELD
5. REMOTE OPS
6. INTERSERVER
Page 47
APPENDIX B
Alphanumeric Fields
NETWORK PARAMETERS
SERVER NAME
I.U.N. INCORPORATED
SERVER IP ADDRESS
CLIENT IP ADDRESS
ROUTER
SUBNET MASK
[NO]QUIT
If your computer has a numeric keyboard, enter alphanumeric data by pressing the A and " keys to scroll back and
forth through the set of alphanumeric characters. After a
character is selected, press the [YES] key to enter that
character. Press [YES] again to move to the next field.
PEN*KEYRUtilities Program
123.123.123.123
123.123.123.123
0. 0. 0. 0
0. 0. 0. 0
If your computer has an alphanumeric keyboard, press the
characters, then press the [YES] key to move to the next
field.
Press [YES] to save the entries and exit the menu. Press
the [NO] key to exit without saving the entries.
6212 Hand-Held Computer User’s Guide BB--33
Page 48
PEN*KEYRUtilities Program
Title Screen
When you reboot or reset your computer, the Title Screen
appears:
Press the [YES] key to continue.
APPENDIX B
PEN*KEY UTILITIES
PSROMOC Vx.xx
COPYRIGHT 1994--1999
INTERMEC
TECHNOLOGIES
CORPORATION.
ALL RIGHTS RESERVED
[YES]CONTINUE
BB--44 6212 Hand-Held Computer User’s Guide
Page 49
APPENDIX B
PEN*KEYRUtilities Program
Language Selection
"
NOTE: The PEN*KEY Utilities Program checks files for available language
options. If no language resource files exist, you do not see this
menu.
If your application requires non-English languages, the
Language Selection menu appears. English is the first option, followed by up to nine additional options:
PEN*KEY UTILITIES
LANGUAGE SELECTION
1. ENGLISH
2.
3.
4.
5.
6.
7.
8.
9.
0.
[NO]QUIT
Press the number of a language, or press the Y or B keys
to scroll through the list, then press the [YES] key to enter.
Press the [NO] key to exit this menu.
6212 Hand-Held Computer User’s Guide BB--55
Page 50
PEN*KEYRUtilities Program
APPENDIX B
Communications Menu
"
NOTE: The default is the NPCP RS-485 communication.
"
NOTE: If your computer does not support any of the features listed, the fol-
lowing pop-up menu appears. Press the [YES] key to continue:
COMMUNICATIONS
FEATURE
NOT SUPPORTED
[YES]CONTINUE
The Communications Menu appears after the Title Screen:
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COMM SETTING
3. UNIT ID
4. NETWORK PARAMETERS
9. ADVANCED UTILITIES
BB--66 6212 Hand-Held Computer User’s Guide
NRINET
SERVER NAME
CLIENT IP ADDRESS
0.0.0.0
ROUTER
0.0.0.0
SUBNET MASK
0.0.0.0
[NO]QUIT
Page 51
APPENDIX B
PEN*KEYRUtilities Program
Option 1 BEGIN COMM SESSION
If you select this option, the computer repeatedly attempts
communication until successful or you press the [NO] key.
"
NOTE: If you press the [NO] key, this verification window appears:
ARE YOU SURE YOU
WANT TO STOP
COMMUNICATIONS
NOW?
[YES]STOP
[NO]RESUME
"
NOTE: This window may not appear immediately. For most communication
settings, a session cannot be interrupted once it has started, so the
[NO] key is not processed until the next session is attempted.
6212 Hand-Held Computer User’s Guide BB--77
Page 52
PEN*KEYRUtilities Program
BEGIN COMM SESSION with NETWORK
If you select this option and Option 2. COMM SETTINGS
is set to NETWORK, this Communication Status menu appears:
APPENDIX B
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
NRINET
SERVER NAME
CLIENT IP ADDRESS
ROUTER
SIGNING ON
STATUS: 20
[NO]STOP COMM
0.0.0.0
0.0.0.0
While SIGNING ON is onscreen, STATUS: may appear
with the status of the attempted connection. Refer to
Session Status on page B-12 for meaning.
Following a successful session, PEN*KEY Utilities executes
the downloaded application. If the necessary program files
are not found, this message window appears:
MISSING SYSTEM
FILES
[YES]CONTINUE
BB--88 6212 Hand-Held Computer User’s Guide
Page 53
APPENDIX B
PEN*KEYRUtilities Program
If the session is unsuccessful, LAST SESSION appears with
the failure status, such as “T803.”
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
NRINET
SERVER NAME
CLIENT IP ADDRESS
ROUTER
SIGNING ON
STATUS: 20
LAST SESSION T803
INVALID HOST NAME
OR IP ADDRESS
[NO]STOP COMM
0.0.0.0
0.0.0.0
6212 Hand-Held Computer User’s Guide BB--99
Page 54
PEN*KEYRUtilities Program
BEGIN COMM SESSION with MODEM/DIRECT
If you select this option and Option 2. COMM SETTINGS
is set to MODEM/DIRECT, this Communication Status
menu appears:
APPENDIX B
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
MODEM/DIRECT
MODEM TYPE
NM2400/NM2400A
PROTOCOL BPS FMT
TTY 2400 8N1
AUTO ANSWER
NO
CONFIGURING
LAST SESSION: T289
NO RESPONSE FROM
MODEM
[NO]STOP COMM
"
NOTE: The computer may stay at the “CONFIGURING” screen for about 20
seconds if a modem is not detected.
If the session is unsuccessful, LAST SESSION appears with
the failure status, such as “T289.”
BB--1100 6212 Hand-Held Computer User’s Guide
Page 55
APPENDIX B
PEN*KEYRUtilities Program
BEGIN COMM SESSION with ACCESSORY CARD
If you select this option and Option 2. COMM SETTINGS
is set to ACCESSORY CARD, the system attempts to
execute the application from a PC card. If the “MISSING
SYSTEM FILES” message appears, press the [YES] key to
continue.
BEGIN COMM SESSION with INTERSERVER
If you select this option and Option 2. COMM SETTINGS
is set to INTERSERVER, this Communication Status menu
appears:
Transfer:
Press the [NO] key to exit this screen.
6212 Hand-Held Computer User’s Guide BB--1111
Page 56
PEN*KEYRUtilities Program
Session Status
The first single character code (“T”) is the session status,
which applies to all COMM SETTINGS. There are five statuses possible:
" G Good session
" T Unexpected end of transmission
" H Incorrect file header encountered
" F File error encountered
" L Telecommunications aborted before first file
The three digit number (“289”) indicates the specific protocol error. These error codes apply when COMM SETTINGS
is set to NPCP RS-485 or NPCP RS-232:
" 0 No error
" 1 MININET.EXE not installed
" 6 User aborted communications by pressing
" 11 Invalid parameter specified in control file
APPENDIX B
header received
[NO]
"
NOTE: The following values indicate an error returned by MININET.EXE.
100 is added to the error returned by MININET.EXE to avoid conflict
with other defined errors.
101 Illegal buffer length
103 Invalid command
105 Command timed out
106 Message incomplete
108 Illegal local session number
109 No resource available
110 Session closed
111 Command canceled
113 Duplicate name in local name table
114 Name table is full
115 Name is deregistered, command complete
BB--1122 6212 Hand-Held Computer User’s Guide
Page 57
APPENDIX B
PEN*KEYRUtilities Program
117 Local session table full
118 Session open rejected
119 Invalid name number
120 No answer
121 Name not found
122 Name in use on remote adapter
123 Name deleted
124 Session ended abnormally
125 Name conflict
126 Incompatible remote device
133 Network interface is busy
134 Too many commands outstanding
135 Invalid LAN adapter number
136 Command completed while cancel occurring
138 Command not valid to cancel
164--179 Unusual network condition
180--354 Adapter malfunction
These error codes apply when COMM SETTINGS is set to
MODEM/DIRECT and PROTOCOL is set to TTY:
0 No error
6 [NO] key pressed, aborting communications
11 Invalid parameter specified in control file
23 End of transmission
101 Line lost
102 Parity error
103 Character gap too long
104 Data loss
105 Excessive NAKs (negative acknowledgements)
106 Block count error
107 Block check error
108 Block framing error
109 Control character error
2xx Modem error
xx Hayes response code, or code defined by
program:
03 No carrier
04 Command not recognized
6212 Hand-Held Computer User’s Guide BB--1133
Page 58
PEN*KEYRUtilities Program
APPENDIX B
06 No dial tone
07 Dialed number is busy
08 No answer
86 Error sending command to
modem
87 Expected numeric response not
numeric
88 Invalid response format
89 No significant response from
modem
97 COM port disabled by system
due to low battery or removal of
PC card modem.
98 Unrecognized English response
99 Memory allocation error
"
NOTE: For response codes not listed above, if you purchased this modem
from the Norand Mobile Systems Division of Intermec Technologies
Corporation, contact our Customer Response Center at
1-800-755-5505 (U.S.A or Canada) or 1-425-356-1799.
If this modem is not from the Norand Mobile Systems Division, contact your modem supplier.
These error codes apply when COMM SETTINGS is set to
NOVELL NETWARE:
" 0 No error
" 6 User aborted communications by pressing
[NO] key.
" 100 Connection to host failed. Verify network
connection, verify that PENKEY login name
exists on host.
" 101 Could not access include file. Verify existence
of include file on host.
" 102 Could not allocate needed memory.
BB--1144 6212 Hand-Held Computer User’s Guide
Page 59
APPENDIX B
PEN*KEYRUtilities Program
These error codes apply when COMM SETTINGS is set to
NRINET:
" 0 No error
" 6 User aborted communications by pressing
[NO] key.
" 800 PC TCP/IP kernel is missing.
" 801 Invalid client IP address. Make sure the entry
for CLIENT IP ADDRESS is correct, or make
sure the DHCP server is running.
" 802 Invalid Service or Service Type, or invalid port
number.
" 803 Invalid host name or IP Address. Make sure
the entry for SERVER NAME is correct, and
that the server is running.
" 804 Could not create socket. Check all cables and
network connections.
" 806 Block sent was incomplete or block received
was incomplete.
" 807 Client and server negotiation failed.
" 808 Server specified an unsupported block size.
" 809 Invalid buffer pointer.
" 810 All server connections are already in use. Try
again later.
" 811 Timeout while sending data. Connection to
remote machine dropped. Make sure the host
is still running, and check all cables and
network connections.
" 812 Timeout while receiving data. Connection to
remote machine dropped. Make sure the host
is still running, and check all cables and
network connections.
6212 Hand-Held Computer User’s Guide BB--1155
Page 60
PEN*KEYRUtilities Program
" 813 An attempt to send data to the server failed due
" 814 An attempt to receive data from the server failed
" 815 Could not access the network attach information.
" 816 An error occurred reading the network attach
" 817 Server did not respond to the connect request.
" 818 An error occurred reading the TCP/IP kernel
" 935 Operation would block.
" 939 Destination address required.
" 940 Message too long.
" 948 Address already in use.
" 950 Network is down.
" 951 Network is unreachable.
" 952 Network dropped connection or reset.
" 954 Connection reset by peer.
" 955 No buffer space available.
" 960 Connection timed out.
" 961 Connection refused.
" 962 Too many levels of symbolic links.
" 963 File name is too long.
" 964 Host is down.
" 965 Host is unreachable.
" 966 Directory not empty.
APPENDIX B
to a closed connection. Ensure the server is still
running, check all cables and network
connections.
due to a closed connection. Ensure the server is
still running, check all cables and network
connections.
information.
Ensure the server is still running, check all
cables and network connections.
information.
BB--1166 6212 Hand-Held Computer User’s Guide
Page 61
APPENDIX B
PEN*KEYRUtilities Program
These error codes apply when COMM SETTINGS is set to
TFTP:
" 0 No error.
" 1 TCP/IP kernel is not loaded.
" 6 User aborted communications by pressing
[NO] key.
" 100 TCP/IP kernel is missing.
" 101 Invalid client IP address. Ensure the entry for
CLIENT IP ADDRESS is correct or ensure the
DHCP server is running.
" 201 TFTP.EXE failed.
" 202 TFTP.EXE not found.
" 203 Unknown server.
" 204 Remote file name is invalid.
" 205 Local file name is invalid.
" 206 File not found on server.
" 207 Timeout.
6212 Hand-Held Computer User’s Guide BB--1177
Page 62
PEN*KEYRUtilities Program
Option 2 COMM SETTING
If you select this option, the Communications Settings dropdown list appears:
Press the number of a communications settings or press the
Y or B keys to scroll through the list, then press the [YES]
key to enter.
Suboption 1 NETWORK
If you select this suboption, a drop-down list appears with
various networks:
APPENDIX B
1. NETWORK. . .
2. MODEM/DIRECT
3. ACCESSORY CARD
4. HANDHELD
5. REMOTE OPS
6. INTERSERVER
1. NETWORK. . .
1. NPCP RS485
2. NPCP RS232
3. NRINET
4. TFTP
5. NOVELL NETWARE
Press the number of a network or press the Y or B keys to
scroll through the list, then press the [YES] key to enter.
The computer returns to the Communications Menu with
the selected network assigned to Option 2. COMM
SETTING. See a sample menu on page B-6.
Press the [NO] key to exit this drop-down list. The computer takes you to the Communications Menu.
BB--1188 6212 Hand-Held Computer User’s Guide
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APPENDIX B
PEN*KEYRUtilities Program
Suboption 2 MODEM/DIRECT
If you select this suboption, the computer returns to the
Communications Menu with the MODEM/DIRECT option
assigned to Option 2. COMM SETTING:
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COMM SETTING
MODEM/DIRECT
3. UNIT ID
4. MODEM PARAMETERS
MODEM TYPE
NM2400/NM2400A
PROTOCOL BPS FMT
TTY 2400 8N1
AUTO ANSWER
NO
5. PHONE NUMBER
9...131369282
9. ADVANCED UTILITIES
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PEN*KEYRUtilities Program
Suboption 3 ACCESSORY CARD
Suboption 6 INTERSERVER
If you select either of these suboptions, the computer returns to the Communications Menu with ACCESSORY
CARD or INTERSERVER assigned to Option 2. COMM
SETTING.
APPENDIX B
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COMM SETTING
ACCESSORY CARD
3. UNIT ID
9. ADVANCED UTILITIES
Suboption 4 HANDHELD
Suboption 5 REMOTE OPS
These suboptions are not supported at this time.
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APPENDIX B
PEN*KEYRUtilities Program
Option 3 UNIT ID
If you select this option, the Change Unit ID pop-up menu
appears:
CHANGEUNITID
UNIT ID 2233233
WORKGROUP
6200IPL
[F4]RESET FACTORY
[NO]QUIT
Enter up to eight characters to change the Unit ID. Use the
[¬SP] key to backspace and use the [CLR] to restore the
previous ID. Press the [YES] key to save the new ID and
return to the Communications Settings menu. Press the
[F4] key to reset the ID to factory default. Press [NO] to
exit this pop-up menu.
Option 4 NETWORK PARAMETERS
Network Parameters appears as Option 4 when Option 2.
COMM SETTINGS is set to one of these three NETWORK
options: NRINET, TFTP, or NOVELL NETWARE.
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PEN*KEYRUtilities Program
NETWORK PARAMETERS with NRINET or TFTP
If you select this option and Option 2. COMM SETTINGS
is set to NRINET or TFTP, this Network Parameters pop-up
menu appears:
If you have an alphanumeric keyboard, press the characters
to the host name, then press the [YES] key to save the
entry and move to the next field.
APPENDIX B
NETWORK PARAMETERS
SERVER NAME
SERVER IP ADDRESS
0. 0. 0. 0
CLIENT IP ADDRESS
0. 0. 0. 0
ROUTER
0. 0. 0. 0
SUBNET MASK
0. 0. 0. 0
[NO]QUIT
If you have a numeric keyboard, use the A and " keys to
scroll back and forth through the given set of alphanumeric
characters. After a character is selected, press the [YES]
key to enter that character. Press [YES] again to move to
the next field. Press the Y or B keys to move between
fields.
Press [YES] to save the entries and exit the Network Parameters menu. Press the [NO] key to exit without saving
the entries.
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APPENDIX B
PEN*KEYRUtilities Program
NETWORK PARAMETERS with NOVELL NETWARE
If you select this option and Option 2. COMM SETTINGS
is set to NOVELL NETWARE, this frame type drop-down
list appears:
1. 802.2
2.
3. 802.3 RAW
4. 802.2 W/ SNAP
Press the number of a frame type, or press the Y or B keys
to scroll through the list and press the [YES] key to enter.
Press the [NO] key to exit this drop-down list without
changing the frame type.
Option 4 MODEM PARAMETERS
Modem Parameters appears as Option 4 when Option 2.
COMM SETTINGS is set to MODEM/DIRECT.
If you select this option, the Modem Parameters pop-up
menu appears.
MODEM PARAMETERS
1. MODEM TYPE
NM2400/NM2400A
2. PROTOCOL TTY
3. BPS RATE 2400
4. DATA FORMAT 8N1
5. AUTO ANSWER NO
[NO]DONE
Press the number of a modem parameters option, or press
the Y or B keys to scroll through the list, then press the
[YES] button to enter.
Suboption 1 MODEM TYPE
If you select this suboption, a drop-down list appears with
supported modem types. Press the Y or B keys to scroll
through the list, then press the [YES] button to enter.
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PEN*KEYRUtilities Program
" If you select drop-option OTHER EXTERNAL or
APPENDIX B
OTHER INTERNAL, the Modem Init String pop-up
menu appears:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
[F2]TEST STRING
[YES]OK [NO]QUIT
a. Enter the initialization string of the modem you are
using. Refer to your modem’s reference manual for
information.
"
NOTE: Use A and " keys on numeric keyboards to scroll the alphanumeric
character set.
"
NOTE: If you leave this menu blank, a string is not saved.
b. Press the [YES] key to enter the string or press
[NO] to exit this pop-up menu.
BB--2244 6212 Hand-Held Computer User’s Guide
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APPENDIX B
"
NOTE: Testing the modem initialization string is optional.
" To test the modem string, do the following:
a. Press the [F2] key. The computer replies with
“PLEASE WAIT” and tests the string:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
PLEASE WAIT . . .
[F2]TEST STRING
[YES]OK [NO]QUIT
Momentarily, the computer displays the modem’s
response:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
RESULT: 97
[F2]TEST STRING
[YES]OK [NO]QUIT
PEN*KEYRUtilities Program
"
NOTE: Zero indicates the modem was successfully configured. Any other
value indicates an error. See page B-13 for a list of modem errors. If
you purchased this modem from the Norand Mobile Systems Division, contact our Customer Response Center at 1-800-755-5505
(U.S.A. or Canada) or 1-425-356-1799.
Modem string errors are most likely to be mistakes that can be corrected by checking the instructions that came with the modem. If that
does not work then contact the manufacturer of the modem you are
using.
b. Press the [YES] key to update the modem initial-
ization string. The computer returns to the Modem
Parameters pop-up menu with OTHER EXTERNAL
or OTHER INTERNAL assigned.
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PEN*KEYRUtilities Program
Suboption 2 PROTOCOL
If you select this suboption, a drop-down list of various protocols appears:
Press the number of a protocol, or press the Y or B keys to
scroll through the list, then press the [YES] key to enter.
The computer returns to the Modem Parameters pop-up
menu with the selected protocol assigned.
Press the [NO] key to exit this drop-down list.
Suboption 3 BPS RATE
If you select this suboption, the BPS Rate drop-down list
appears with various bits per second (BPS) rates:
APPENDIX B
1. TTY
2. YMODEM
Press the number of a BPS rate, or press the Y or B keys
to scroll through the list, then press the [YES] key to enter.
The computer returns to the Modem Parameters pop-up
menu with the selected BPS rate assigned.
Press the [NO] key to exit this drop-down list.
BB--2266 6212 Hand-Held Computer User’s Guide
1. 1200
2. 2400
3. 4800
4. 9600
5. 19200
6. 38400
7. 57600
8. 115200
Page 71
APPENDIX B
PEN*KEYRUtilities Program
Suboption 4 DATA FORMAT
If you select this suboption, the Data Format drop-down list
appears:
1. 8N1
2. 7E1
Press the number of a data format, or press the Y or B
keys to scroll through the list, then press the [YES] key to
enter. The computer returns to the Modem Parameters popup menu with the selected data format assigned.
Press the [NO] key to exit this drop-down list.
Suboption 5 AUTO ANSWER
This suboption is not supported at this time.
Option 5 NETWORK INTERFACE
Network Interface appears as Option 5 when Option 2.
COMM SETTINGS is set to NRINET, TFTP, or NOVELL
NETWARE.
If you select this option, the Network Interface drop-down
list appears:
1.
2. RS485
Press the number of a network interface, or press the Y or
B keys to scroll through the list, then press the [YES] key
to enter. The computer returns to the Communications
menu with the selected network interface assigned.
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PEN*KEYRUtilities Program
Option 5 PHONE NUMBER
Phone Number appears as Option 5 when Option 2. COMM
SETTINGS is set to MODEM/DIRECT.
If you select this option, the Phone Number pop-up menu
appears:
Enter up to 16 characters. Use the [¬SP] key to backspace;
use the [CLR] to reset to the previous phone number, and
press [.] to insert a dialing pause command (“,”).
Press the [YES] key to save the new phone number and return to the Communications Settings menu.
APPENDIX B
PHONE NUMBER
9...13193693282
[ . ]DIALING PAUSE
[YES]OK [NO]QUIT
Press the [NO] key to exit this pop-up menu.
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APPENDIX B
PEN*KEYRUtilities Program
Option 9 ADVANCED UTILITIES
If you select this option, the Advanced Utilities menu appears:
PEN*KEY UTILITIES
ADVANCED UTILITIES
1. SET DATE/TIME
2. BATTERY STATUS
3.
4.
5. SET BOOT DRIVE
Press the number of an advanced utility option, or press the
Y or B keys to scroll through the list, then press the [YES]
key to enter.
"
NOTE: Suboption 4 FORMAT RAM CARD appears only if the FOR-
MAT.COM program is in the PATH.
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PEN*KEYRUtilities Program
Suboption 1 SET DATE/TIME
If you select this suboption, the Set Date/Time pop-up menu
appears:
Enter numbers for the month, day, year (1980--2079), hour,
minute, and second (up to 23:59:59). Press the [YES] key
after each entry. An incorrect entry causes the computer to
default to the initial number. Press the [NO] key to exit
this pop-up menu.
Suboption 2 BATTERY STATUS
Use this suboption to check battery status, and to condition
these batteries. The Battery Status screen appears when
you select this suboption:
APPENDIX B
SET DATE/TIME
DATE: 01/20/80
TIME: 23:12:04
[NO]QUIT
PEN*KEY UTILITIES
BATTERY STATUS
MAIN PACK CHARGING
VOLTAGE 7.37
BACKUP
VOLTAGE 2.94
LAST COND 10/10/98
CAPACITY 23:59
CHARGER 12.00
[F2]CONDITION BATT
BB--3300 6212 Hand-Held Computer User’s Guide
[NO]QUIT
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APPENDIX B
PEN*KEYRUtilities Program
" MAIN PACK: Status of the main battery pack:
" “OK” Battery operating properly.
" “LOW” Power running low, needs
recharging.
" “CRITICAL” Power dangerously low,
recharge soon or lose all data.
" “CHARGING” Main battery pack recharging.
" “MISSING” Main battery pack not loaded
or detected.
" VOLTAGE: Amount of operational battery
voltage.
" LAST COND: Date when battery was last
conditioned. “??/??/??” if unknown.
" CAPACITY: Estimated time battery is
operational after complete charge.
“??:??” if unknown.
" CHARGER: Amount of voltage supplied by
external charge source.
To start a conditioning cycle for the 6212 Computer main
battery pack or backup battery, press [F2] to access this
list:
1. BACKUP
[NO]QUIT
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PEN*KEYRUtilities Program
Select option 1. MAIN PACK to condition the main battery
pack; or select option 2. BACKUP to condition the backup
battery. The Battery Conditioning screen appears with the
status of the battery selected:
" DISCHARGING: The displayed time is the elapsed
APPENDIX B
PEN*KEY UTILITIES
BATTERY CONDITIONING
BACKUP
VOLTAGE 2.90
DISCHARGING 23:59
NO ERRORS
time in the current conditioning state, not the total
conditioning time. Elapsed time is tracked only until
conditioning is complete or has failed. The following
conditioning states may be displayed:
" “INITIALIZING” System is initializing
" “DISCHARGING” Battery is discharging
" “CHARGING” Battery is charging
" “COMPLETE” Battery conditioning
complete
" “FAILED” Battery conditioning failed
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APPENDIX B
PEN*KEYRUtilities Program
" NO ERRORS The status of the battery conditioning
cycle. If the battery conditioning fails, one of the following messages appears:
" “OLD POWER SUPPLY
NOT SUPPORTED”
" “CANNOT CONDITION
BOTH MAIN AND BKUP”
" “CHARGE LOST DURING
CONDITION CYCLE”
" “CHARGE NOT ENABLED”
" “TEMPERATURE TOO
HOT OR COLD”
" “POWER FAILURE”
" “SYSTEM SUSPENDED”
" “NO BATTERY”
" “INIT FAILED
NOT SUPPORTED”
" “ERROR #NNN”
Unknown error code meaning occurred.
"
NOTE: [YES] CONTINUE does not appear until the conditioning cycle is
complete.
A condition cycle cannot be stopped by any means except
when the charge is removed or when there is a power failure.
Menu Option 1 BACKUP
"
NOTE: The backup battery conditioning cycle takes up to 22.5 hours to com-
plete when the backup battery is fully charged at the beginning of the
cycle.
A condition cycle cannot be stopped by any means except
removing the charge, when there is a power failure, or in
extreme temperatures. Conditioning is not allowed and is
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PEN*KEYRUtilities Program
stopped when temperatures fall below 0°C (32°F) or rise
above 40°C (104°F).
Considerations
As battery conditioning removes charge from the batteries,
take care to keep the computer on charge once you start a
conditioning cycle or if a condition cycle stops due to error.
If the computer is removed from charge during a condition
cycle, the computer may suffer data loss or reset itself depending on the battery condition. Also, as the state of the
batteries is unknown, improper functioning of the backup
battery system may occur and result in improper computer
behavior and data loss if the computer is used for data processing purposes before the batteries can be fully recharged.
Due to the risk involved in conditioning, remove important
data from the computer before you start a condition cycle. If
anything goes wrong, this data can be restored.
If errors are reported during the condition cycle, the condition cycle terminates. If this occurs, the battery being conditioned should charge completely or be replaced with a
charged battery before you use it. It takes two hours for the
main battery to charge and 12.5 hours for the backup battery to charge. To reduce chances of condition cycle errors,
keep the computer on charge until the cycle is complete and
only cycle the batteries in temperatures below 30°C (86°F).
APPENDIX B
Suboption 3 FORMAT RAM DRIVE
If you select this suboption, the Format RAM Drive pop-up
menu appears:
FORMAT RAM DRIVE
[YES]OK [NO]QUIT
Enter the total MB and KB for the RAM drive.
BB--3344 6212 Hand-Held Computer User’s Guide
0MB 0KB
Page 79
APPENDIX B
"
NOTE: A zero in both fields deletes the RAM drive.
Press the [YES] key after each entry. A pop-up verification
appears:
FORMAT RAM DRIVE
ALL DATA ON
EXISTING RAM DRIVE
WILL BE DESTROYED!
OK TO CONTINUE?
[YES]OK [NO]QUIT
Press the [YES] key to continue. Press the [NO] key to exit
the menu.
PEN*KEYRUtilities Program
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PEN*KEYRUtilities Program
APPENDIX B
BB--3366 6212 Hand-Held Computer User’s Guide
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Glossary
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
ATA Card
A credit-card-sized device, which has been specially
designed to meet the needs of small computers, and can be
inserted and removed from a PC Card slot. In the
PEN*KEY products, it is generally a flash storage card,
modem, radio, etc. (See also: Flash Card, SanDisk,
Spinning Media, or Hardcard)
Boot Default Drive
The drive from which the computer will boot. By default, it
is the flash drive D: but another drive (RAM drive or card
slot) may be selected.
Bootable ATA
The ability to run the CONFIG.SYS and AUTOEXEC.BAT
from an ATA card. In some older versions of flash, the
CONFIG.SYS from the flash drive had to be run to load the
drivers for the ATA card. With Bootable ATA the
CONFIG.SYS and AUTOEXEC.BAT are run from the ATA
card without loading any drivers.
Dock
A device in which one or more hand-held computers may be
placed for charging and communication.
DOS (Disk Operating System)
A program or set of programs that tells a disk-based
computer system to schedule and supervise work, manage
computer resources, and operate and control its peripheral
devices.
Download
The transmission of data from a host computer to a mobile
computer.
6212 Hand-Held Computer User’s Guide Glossary-1
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GLOSSARY
Ethernet
Flash
Flash Card
Function
Host Address
A general term indicating both 802.3 and DIX Ethernet
(also called Ethernet 2.0). See also: 802.3
A technology for nonvolatile memory storage. A special
type of EEPROM that can be erased and reprogrammed.
A memory storage PC Card that meets the ATA standard.
(See also: ATA Card, SanDisk, Spinning Media, or
Hardcard)
A collection of declarations and statements returning a
value that can be called by name.
The part of an internet address that designates which node
on the (sub)network is being addressed. Also called host
number.
Host Computer
A large computer that serves many users, such as a PC,
minicomputer, or mainframe.
Host Controller
A 4980 Controller that is functioning as a host to a
secondary controller.
Host Port (com4980)
A port that can connect to a host or a 4980 Network
Controller.
Host System (com4980)
The Unix system that the COM4980 Package runs on.
LAN (Local Area Network)
A group of network devices in which each device can
communicate through a wired or wireless link. The wired
link may have several segments joined by repeaters and
Glossary-2 6212 Hand-Held Computer User’s Guide
Page 83
bridges. The LAN is characterized by the relatively short
distance it is designed to cover, a high speed of operation,
and relatively low error rates. The geographic scope of
LANs is limited to thousands of feet or closely-spaced
building complexes.
Modem
A communication device that enables a computer to
transmit information over a telephone line.
Modem Baud Rate
The speed of the modem connection. The higher the
number the faster the rate.
Modem Device Name
The name of the communications port, for example: COM1,
AUX2, HOST3, or DIGI4.
Modem Settings
The command strings required by your modem.
GLOSSARY
MS-DOS (Microsoft Disk Operating System)
A master control program for 16-bit, Intel-based system.
One of the more common operating systems on PC systems.
Multicast Address
A form of broadcast address through which copies of the
frame are delivered to a subset of all possible destinations
with a common multicast address.
Multi-Link (Mlink)
A software product that allows for transmitting data from a
terminal to a PC-compatible computer.
Multi-tasking
A computer’s ability to run more than one application at the
same time.
Network
A computer data communications system which
interconnects computer systems at various sites. A network
6212 Hand-Held Computer User’s Guide Glossary-3
Page 84
GLOSSARY
may include any combination of LANs, MANs, or WANs.
See also: LAN, WAN, internet.
(ADK) A computer network or terminals connected by
means of (wires or radio transmissions) using software that
enables them to exchange information.
NMSD
NORAND Mobile Systems Division of Intermec
Technologies Corporation.
NPCP (NORANDââPortable Communications Protocol)
NPCP, a NORAND proprietary protocol, provides session,
network, and datalink services for NORAND HHCs in the
NORAND LAN environment used with printers and data
communications.
OEM (Original Equipment Manufacturer)
A term that identifies certain hardware vendors who
produce PC hardware for a system built by another
company.
On Key
This key is found on some units. It will not turn the unit
“On” or “Off” but it will suspend/resume operation.
PC Card
A device that fits in the card slots of an Intermec or other
computer. In some PEN*KEY computers, the smaller type
II card occupies one slot, while a type III card blocks the
second slot. The card may be used for data storage, modem,
printer, wireless, or other purposes.
Generally, PC Card is used in reference to devices, whereas
PCMCIA is a reference to the standard.
PC Card Icon
An icon located in the System Tray, which indicates a PC
Card is plugged into the PC Card slot. (See also: System
Tray)
Glossary-4 6212 Hand-Held Computer User’s Guide
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PCMCIA (Personal Computer Memory Card International
Association)
An industry group responsible for creation of the standard
for devices (slightly larger than a credit card) for small
computers, such as laptop and hand-held computers.
Formerly, devices were referred to as PCMCIA cards, but
are now generally referred to as PC Cards, while PCMCIA
is a reference to the standard.
PEN*KEY Utilities
A program that provides the basic functions needed to
prepare the PEN*KEY for use, including program load and
data communications.
Plug and Play
The combination of BIOS, operating system, and peripheral
device components that provides an environment that
configures itself, thereby avoiding potential hardware
conflicts for the operating system by polling the peripheral
devices, assessing their requirements, and determining and
implementing optimal settings for each device.
GLOSSARY
Port
The physical hardware communication port.
(SNMP) Physically, an access point to a computer,
multiplexer device, or network. Logically, a pointer to a
TCP/IP application.
Protocol
A formal description of message formats and the rules
computers must follow to exchange those messages.
ROM (Read Only Memory)
Contains information that cannot be reprogrammed by the
user. A user can write some variables to ROM; such as
software, boot segment, data segment, and baud rate.
RS-232 C (Recommended Standard 232)
An Electronic Industries Association standard interface
between data terminal equipment (DTE) and data
6212 Hand-Held Computer User’s Guide Glossary-5
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GLOSSARY
SanDisk
Scroll
Serial Interface
Serial Lid
Stylus
circuit-terminating equipment (DCE) with serial binary
data interchange.
A brand of flash memory card. (See also: ATA Card, Flash
Card, Spinning Media, or Hardcard)
To move through text or graphics (up, down, left, or right) to
see parts of the window not shown onscreen.
An interface in which the terminal or computer sends single
bits of information to the other device, one after another.
A cap for the 6100 Computer which contains various
communications capabilities.
A pen-shaped device, used for input on a touch screen by
tapping or sliding.
UPC (Universal Product Code)
A bar code symbology used throughout the grocery and
retail industries.
Upload
The transmission of data from a mobile computer to a host
computer.
Wireless
The transmission of data using radio waves.
The wireless access point provides store-and-forward
operation (a hop) with each frame transmitted twice over
the wireless media to reach its destination. Because frames
are transmitted twice, the amount of wireless traffic over
the radio network doubles.
In general, the throughput of a wireless access point has
about half the effective bandwidth of a wired bridge,
Glossary-6 6212 Hand-Held Computer User’s Guide
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because all frames received on the radio channel must be
forwarded on the same channel. Therefore, using a wireless
access point exchanges performances for ease of
installation.
Wireless Stations
An inclusive term that refers to network terminals and
computers equipped with wireless NICs. Network
terminals include the INTERMEC RT1100 Radio Terminal,
RT1700 Radio Terminal, and RT5900 Radio Terminal, and
the TRAKKER ANTARES products. Wireless computers
include the JANUS Terminal, PEN*KEY 6400 Computer,
and PEN*KEY 6550 Computer.
GLOSSARY
6212 Hand-Held Computer User’s Guide Glossary-7
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GLOSSARY
Glossary-8 6212 Hand-Held Computer User’s Guide
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INDEX
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
A
Adjusting backlight brightness,
2-8
Adjusting contrast of the
display, 1-9
Adjusting the display screen
contrast, 2-8
Arrow keys, 1-8
B
Backlight, 1-9
Backspace key, 1-8
Backup battery, 1-10
conditioning, 6212, B-33
installing, 2-3
nicad, 1-10
Batteries, 1-9
backup, 1-9, 1-10
installing, 2-3
nicad, 1-10
main, 1-9
care, 3-1
cycles, 1-9
installing, 2-5
low battery indication, 3-1
lithium Ion, 1-9
Batteries will not charge, 4-2
Battery
backup, conditioning, 6212,
B-33
status, utilities menu, B-30
C
Charging backup battery,2-8
Charging main battery,2-8
Cleaning
case, 3-3
contact surfaces, 3-3
display, 3-3
hand-held computer, 3-3
keyboard, 3-3
Cleaning contact surfaces, 3-3
Cleaning keyboard, 3-4
Clear key, 1-7
Computer displays bad Tcom
message, 4-5
Computer does not respond, 4-4,
4-5
Computer does not turn on
when put into dock, 4-3
Computer goes to sleep after
taking it off charger, 4-3
Computer quits while using it,
4-3
Computer resets when you
replace main battery, 4-3
Computer takes a long time to
boot up, 4-4
Conditioning, batteries, backup,
B-33
Connectors, A-1
12-pin surface contact field,
A-2
15-pin female D-sub, A-1
4-pin RJ-11 connector, A-3
Contrast adjustment, 1-9
D
Diagnostic EEPROM, 4-5
See also troubleshooting
Downloading programs, 2-9
E
Enter key, 1-7
Exit key, 1-8
H
Hand strap replacement, 3-2
Hand-held computer cleaning,
3-3
K
Key descriptions
arrow keys, 1-8
backspace, 1-8
clear, 1-7
exit key, 1-8
minus, 1-8
no, 1-7
numeric, 1-8
on key, 1-7
page down, 1-7
page up, 1-7
period, 1-7
shift, 1-8
yellow shift, 1-8
yes, 1-7
Keyboard descriptions, 1-7
Keyboard features, 30-key
keypad, 1-6
Keypad options, 30-key keypad,
1-6
L
Low battery, 4-2
M
Main battery compartment door,
2-5
Main battery pack installation,
2-5
Measuring battery pack
capacity,2-4
Memory types
flash ROM, 1-10
6212 Hand-Held Computer User’s Guide Index-1
Page 90
INDEX
main, 1-10
RAM, 1-10
Minus key, 1-8
N
NO key, 1-7
Number keys, 1-8
Numeric keys, 1-8
O
ON key, 1-7
P
Page down, 1-7
Page up, 1-7
PC memory cards, 1-10
Period key, 1-7
Pressing ON key, blank display,
4-2
Pressing ON key, computer will
not respond, 4-2
R
Repair service, 4-6
nicad, 1-10
Replacing hand strap, 3-2
Reset switch location, 1-11
Resume operation, 1-7
S
Shift key, 1-8
Shift keys, yellow, 1-8
Specifications, 1-12
Suspend operation, 1-7
T
Troubleshooting. See diagnostic
EEPROM
Troubleshooting table, 4-2
Turning on the backlight, 2-8
U
Unpacking and inspecting, 1-2
Utilities program, B-1
communications menu, B-6
communications menu
options
ADVANCED UTILITIES,
B-29
BEGIN COMM SESSION,
B-7
COMM SETTING, B-18
MODEM PARAMETERS,
B-23
NETWORK INTERFACE,
B-27
PHONE NUMBER, B-28
UNIT ID, B-21
communications menu subop-
tions
ACCESSORY CARD, B-20
AUTO ANSWER, B-27
BATTERY STATUS, B-30
BPS RATE, B-26
DATA FORMAT, B-27
FORMAT RAM DRIVE,
B-34
HANDHELD, B-20
INTERSERVER, B-20
MODEM TYPES, B-23
MODEM/DIRECT, B-19
NETWORK, B-18
OTHER EXTERNAL, B-24
OTHER INTERNAL, B-24
PROTOCOL, B-26
REMOTE OPS, B-20
SET DATE/TIME, B-30
language selection, B-5
network parameters
with NOVELL NETWARE,
B-23
with NRINET or TFTP,
B-22
title screen, B-4
Y
YES key, 1-7
Index-2 6212 Hand-Held Computer User’s Guide
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