Intermec 6210 User Manual

6210 Hand-Held Computer
USER’S GUIDE
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PN: 961-028-090
Revision B
May 1998
"
ration. It is being supplied to you with the express understanding that the in­formation contained herein is for the benefit of the contracting party only,and may not be copied, distributed, or displayed to third parties without the express written consent of Intermec Technologies Corporation, and shall be returned to Intermec Technologies Corporation upon written request. If a purchase, license, or nondisclosure agreement has been executed, the terms of that agreement shall govern this document.
This publication is furnished for information only, and the information in it is subject to change without notice. Although every effort has been made to provide complete and accurate information, Intermec Technologies Corporation assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Disclaimer of Warranties. The sample source code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL
WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Wewelcome your comments concerning this publication. Although every effort has been made to keep it free of errors, some may occur. When reporting a specific problem, please describe it briefly and include the book title and part number,as well as the paragraph or figure number and the page number.
Send your comments to: Intermec Technologies Corporation Publications Department 550 Second Street SE Cedar Rapids, IA 52401
INTERMEC, NORAND, PEN*KEY,PEN*VIEW, ROUTE-COMMANDER, and BEVERAGE ROUTEBOOK, and TRAKKER are registered trademarks and ANTARES, JANUS, NOR*WARE, and RAPIDREP are trademarks of Intermec Technologies Corporation.
Ó 1995 Intermec Technologies Corporation. All rights reserved.
This publication printed on recycled paper.
Acknowledgments
Microclean II is a registered trademark of Foresight International. Microsoft, MS, and MS-DOS, and Windows, are registered trademarks and Visual
Basic for Windows,and Windows for Pen are trademarks of Microsoft Corporation.
FCC Computer Compliance
"
NOTICE This equipment meets Class B digital device limits per Part 15 of FCC Rules.
These limits protect against interference in a residential area. It emits, uses, and
can radiate radio frequency energy. If you do not install and use the equipment according to its instructions, it may interfere with radio signals. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning our equipment off and on, the user is encour­aged to try to correct the interference by one or more of the following measures:
" Reorient or relocate the radio or television receiving antenna. " Increase the separation between the computer equipment and receiver. " Connect the equipment into an outlet on a circuit different from that to
which the radio or television receiver is connected.
" Consult the dealer or an experienced radio or television technician for
help.
FCC Spread Spectrum Radio Certification
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NOTICE This device is certified to operate under Part 15, Subpart C, Section 15.247 of the
FCC rules for Intentional Radiation Products. This certification includes Docket 87-389 covering rules effective June 1994. It may not cause interference to autho­rized radio communication devices, and must accept any interference caused by those devices.
Antenna Requirements
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NOTICE FCC rules section 15.203 and Canada’s RSS-210 require that this device be oper-
ated using an antenna furnished by Intermec Technologies Corporation. The an­tenna coupling on this product has been designed to accept only antennas manufactured by us. Use of an antenna other than that furnished with the equip­ment is prohibited by FCC and Industry Canada rules.
Canadian Computer Compliance
This Class B digital apparatus meets all requirements of the Canadian Interfer­ence-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglèment sur le material boilleur du Canada.
Canadian Spread Spectrum Radio Certification
"
NOTICE This device complies with RSS-210 of Industry Canada. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause unde­sired operation of the device.
Telephone Installation Warning Notices
The following notices apply to equipment that may be connected to telephone lines or systems. For your personal safety, and to protect this equipment from potential electrical or physical damage, do NOT connect equipment to telephone lines or data communication equipment unless the following warnings have been read, understood, and complied with.
" Never install telephone wiring during a lightning storm. " Never install telephone jacks in wet locations unless the jack is specifi-
cally designed for wet locations.
" Never touch uninsulated telephone wires or terminals unless the tele-
phone line has been disconnected at the network interface.
" Use caution when installing or modifying telephone lines. " Avoidusing a telephone (other than cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
" Do not use the telephone to report a gas leak in the vicinity of the leak.
Installation du téléphone : avertissements
Les avertissements qui suivent s’appliquent à tout équipement qui peut être branché aux lignes ou systèmes téléphoniques. Pour votre sécurité personnelle et pour protéger l’équipement de tout dommage électrique ou physique potentiel, NE PASbrancher un ordinateur tablette électronique ou ses périphériques aux lignes téléphoniques ou équipements avant que les avertissements suivants aient été lus, compris et observés :
" Ne jamais installer de câblage téléphonique pendant un orage électrique. " Ne jamais installer de prise téléphonique dans un endroit humide à
moins que la prise ait été spécifiquement conçue pour être utilisée dans les endroits humides.
" Ne jamais toucher les fils de téléphone ou de l’équipement terminal non
isolés à moins que la ligne téléphonique n’ait été débranchée de l’inter­face réseau.
" User de prudence lors de l’installation ou de la modification de lignes
téléphoniques.
" Éviter d’utiliser un téléphone (autre qu’un appareil téléphonique sans
fil) pendant un orage électrique. Il pourrait y avoir un faible risque d’é­lectrocution par la foudre.
" Ne pas utiliser le téléphone afin de signaler une fuite de gaz à proximité
de la fuite.
B
CAUTION: Intermec Technologies Corporation suggests you buy cables from us
to connect with other devices. Our cables are safe, meet FCC rules, and suit our products. Other cables may not be tested. They may cause problems from electrostatic discharge or induced energy. Our warranties do not cover loss, injury, or damage from other cables.
B
CAUTION: Intermec Technologies Corporation recommends that you only
purchase Norand Mobile Systems Division certified modems. Intermec does not certify all modems available in the marketplace. Intermec does not warrant noncertified modems; furthermore, these modems may cause problems from electrostatic discharge and may not conform to FCC regulations. For a list of Norand Mobile Systems Division certified modems call Customer Support at 1-800-221-9236 in United States or (country code) 800-633-6149 in Canada.
WARNING: Do not look into the laser window of a scanner when scanning. Never
aim the laser beam into the eyes of another person.
CONTENTS
CONTENTS
SECTION 1
General Information
About this User’s Guide 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of Sections 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking and Inspecting 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Description 1-4. . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Keyboard 1-7. . . . . . . . . . . . . . . . . . .
Key Descriptions 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ON Key 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
YES (Enter) Key 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NO Key 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Period [.] Key 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clear Key 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page Up or Down Keys 1-11. . . . . . . . . . . . . . . . . . . . . . . . . . .
EXIT Key 1-11.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minus [--] Key 1-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Numeric Keys 1-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alphabetic Keys 1-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backspace Key 1-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shift Key 1-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Window Scrolling Arrows 1-12. . . . . . . . . . . . . . . . . . . . . . . . .
Display 1-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backlight and Display Contrast Adjustment 1-13. . . . . . . .
Battery 1-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory 1-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic 1-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Switch 1-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hand-Held Computer Specifications 1-17. . . . . . . . . . . . . . . . . . .
6210 Hand-Held Computer User’s Guide i
CONTENTS
SECTION 2
Hand-Held Computer Operation
Introduction 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Backup Battery 2-3. . . . . . . . . . . . . . . . . . . . . . . .
Main Battery Installation 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging Your Batteries 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning On the Backlight and Adjusting the
Display Contrast 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning On the Backlight 2-8. . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Screen Contrast 2-9. . . . . . . . . . . . . . . . . . . .
Installing PC Cards 2-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing PC Cards 2-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using PC Cards to Load Your Programs 2-11. . . . . . . . . . . . . . .
Drives 2-11.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Booting 2-11.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Booting From a Drive Other Than The Default 2-11. . . . .
Downloading Programs into Your Hand-Held Computer 2-13.
SECTION 3
Routine Care and Maintenance
Introduction 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low Battery Indication 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handstrap Replacement 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Your Hand-Held Computer 3-3. . . . . . . . . . . . . . . . . .
Case and Display 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Surface Connectors 3-3.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SECTION 4
Troubleshooting
Introduction 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Table 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When Your Hand-Held Computer Beeps 4-7. . . . . . . . . . . .
Diagnostic 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repair Service 4-8.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii 6210 Hand-Held Computer User’s Guide
CONTENTS
APPENDIX A
Connector Pin-Outs
15-Pin Female D-Sub Connector (standard) A-1. . . . . . . . . . . .
12-Pin Surface Contact Connector (standard) A-2. . . . . . . . . .
4-Pin RJ11 Connector (optional) A-3. . . . . . . . . . . . . . . . . . . . . . .
APPENDIX B
PEN*KEY Utilities Program
Entry Point B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pop-Up Menus B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drop-Down Lists B-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alphanumeric Fields B-3.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Title Screen B-4.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Language Selection B-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications Menu B-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 1 BEGIN COMM SESSION B-7. . . . . . . . . . . . . . . .
Option 2 COMM SETTING B-17. . . . . . . . . . . . . . . . . . . . . . .
Option 3 UNIT ID B-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 4 NETWORK PARAMETERS B-20. . . . . . . . . . . . . .
Option 4 MODEM PARAMETERS B-22. . . . . . . . . . . . . . . . .
Option 5 NETWORK INTERFACE B-26. . . . . . . . . . . . . . . .
Option 5 PHONE NUMBER B-27. . . . . . . . . . . . . . . . . . . . . .
Option 9 ADVANCED UTILITIES B-28.. . . . . . . . . . . . . . . .
Menu Option 1 MAIN PACK B-32. . . . . . . . . . . . . . .
Menu Option 2 BACKUP B-33. . . . . . . . . . . . . . . . . .
Considerations B-33. . . . . . . . . . . . . . . . . . . . . . . . . . . .
6210 Hand-Held Computer User’s Guide iii
CONTENTS
FIGURES
Figure 1-1 6210 Hand-Held Computer Front View 1-4. . . . . .
Figure 1-2 6210 Hand-Held Computer Back View 1-5. . . . . . .
Figure 1-3 6210 Hand-Held Computer Top View 1-6. . . . . . . .
Figure 1-4 6210 Hand-Held Computer Bottom View 1-6. . . . .
Figure 1-5 6210 Hand-Held Computer With
30-Key Keyboard 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 1-6 6210 Hand-Held Computer With
56-Key Keyboard 1-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 1-7 Top End Reset Switch Access Point 1-16. . . . . . . . . .
Figure 2-1 Installing Back Up Battery 2-3. . . . . . . . . . . . . . . . .
Figure 2-2 Opening Battery Compartment 2-4. . . . . . . . . . . . .
Figure 2-3 Moving Battery Compartment Door
Out Of The Way 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-4 Installing Rechargeable Main Battery Pack 2-6. .
Figure 2-5 Closing Battery Compartment 2-7. . . . . . . . . . . . . .
Figure 2-6 Installing PC Cards 2-10. . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-1 Removing The Handstrap 3-2.. . . . . . . . . . . . . . . . .
Figure 3-2 Removing The Keyboard 3-4. . . . . . . . . . . . . . . . . . .
TABLES
Table 4-1 Basic Troubleshooting 4-2. . . . . . . . . . . . . . . . . . . . . .
iv 6210 Hand-Held Computer User’s Guide
Section 1
General Information
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About this User’s Guide
This user’s guide is divided into four sections and two ap­pendixes.
Summary of Sections
Section 1
Contains general information about the components of your PEN*KEYRModel 6210 Hand-Held Computer. This in­cludes telling you how the user guide is organized, a sum­mary of the sections, and the specifications for your hand­held computer.
Section 2
Tells you how to prepare for using your hand-held comput­er.
Section 3
Contains information for maintaining your hand-held com­puter. Maintenance includes recharging the main battery pack, replacing the backup battery and handstrap, and cleaning the hand-held computer.
Section 4
Steps you through some procedures to use when trouble­shooting your hand-held computer. This section does not
6210 Hand-Held Computer User’s Guide 11--11
SSEECCTTIIOONN 11 " General Information
contain all troubleshooting that can be done by an autho­rized Customer Support Specialist, but does contain in­formation to aid you in determining the level of assistance you may need.
Appendix A
Contains the pin-outs for the external connectors of your hand-held computer. This section is not usually needed for day to day tasks but more to provide technical assistance for interfacing to other manufacturer’s products.
Appendix B
Contains the Utilities Program screens. This is system level information and is intended to be used by your system ad­ministration people when defining and setting parameters to support your application.
Unpacking and Inspecting
The following procedures explain what to do when your hand-held computer arrives, and what to do if it has been damaged in shipping:
1. Remove the hand-held computer from its shipping con­tainer and inspect for any visible damage.
2. If your hand-held computer was damaged in shipping, record the model number, part number, and serial number. The model and part numbers can be found on the back side of the hand-held computer, the serial number is located on the inside of the case.
3. Save all paperwork pertaining to shipment, and im­mediately notify the transport company of the dam­aged item(s). Follow their instructions for filing a claim on the damaged items.
Authorized repair of products is available only at Service Centers. Unauthorized repair voids any and all warranties.
11-- 22 6210 Hand-Held Computer User’s Guide
SSEECCTTIIOONN 11 " General Information
Contact your Sales Representative for additional instruc­tions.
6210 Hand-Held Computer User’s Guide 11--33
SSEECCTTIIOONN 11 " General Information
Hand-Held Computer Description
Figure 1-1 and Figure 1-2 on pages 1-4 and 1-5 show you the location of the key components for your hand-held com­puter.
1
6210 Hand-Held Computer Front View
11-- 44 6210 Hand-Held Computer User’s Guide
2
1. Display
2. Keyboard
Figure 1-1
SSEECCTTIIOONN 11 " General Information
1
4
2
3
1. PC card and backup battery retaining door (top screws)
2. PC card and backup battery retaining door (bottom screws)
3. Main battery pack compartment latch knob
4. Handstrap
Figure 1-2
6210 Hand-Held Computer Back View
6210 Hand-Held Computer User’s Guide 11--55
SSEECCTTIIOONN 11 " General Information
2
6210 Hand-Held Computer Top View
1
1. Phone jack (optional)
2. 15-pin female connector
Figure 1-3
1. 12-pin surface contact connector
6210 Hand-Held Computer Bottom View
11-- 66 6210 Hand-Held Computer User’s Guide
1
Figure 1-4
SSEECCTTIIOONN 11 " General Information
Hand-Held Computer Keyboard
This hand-held computer provides four keyboard options. Figure 1-5 on page 1-8 and Figure 1-6 on page 1-9 detail the 30 and 56 key keyboards.
" For the 30 key keyboard, function and numeric keys
are single keystrokes. Alphabetical characters can be entered by using the shift key.
" For the 56 key keyboard, alphabetical characters and
numeric keys are single keystrokes. Special function keys can be entered using the shift key.
Key Descriptions (30 Key)
1. Function (F1--F4) keys
2. Window scrolling keys
3. Page down key
4. Numeric keys (0--9)
5. YES (Enter) key
6. NO key
7. Yellow shift key
8. Backspace key
9. Clear key
10. EXIT key
11. Page up key
12. ON key
Key Descriptions (56 Key)
1. Function (F1--F4) keys
2. Alphabetic keys
3. Window scrolling key
4. Page down key
5. Numeric keys
6. YES (Enter) key
7. NO key
8. Yellow shift key
9. Backspace key
10. Clear key
11. EXIT key
12. Page up key
13. Space key
14. ON key
6210 Hand-Held Computer User’s Guide 11--77
SSEECCTTIIOONN 11 " General Information
12
11
10
9
8
7
6
Figure 1-5
6210 Hand-Held Computer With 30-Key Keyboard
11-- 88 6210 Hand-Held Computer User’s Guide
1
2
3
4
5
SSEECCTTIIOONN 11 " General Information
10
11
14
13
12
9
8
7
1
2
3
4
5
6
Figure 1-6
6210 Hand-Held Computer With 56-Key Keyboard
6210 Hand-Held Computer User’s Guide 11--99
SSEECCTTIIOONN 11 " General Information
Key Descriptions
This section includes a description of how the shift keys work and the differences between a 30 and 56 key key­board. Your particular keyboard may have an overlay that has additional keys other than those described in this sec­tion. Refer to your application operation manual for descrip­tions of those keys. The following descriptions cover both the 30-key and 56-key PEN*KEYRModel 6210 Hand-Held Computers.
ON Key
Use the ON key to suspend or resume operation. The ON key does not completely “turn off” your hand-held computer but instead puts it in a suspend mode when you are not en­tering data. This allows you to save battery power.
YES (Enter) Key
Use the YES key to answer “Yes” to display prompts and to enter data.
NO Key
Use the NO key to answer “No” to display prompts.
Period [.] Key
Use the period [.] key as a period or a decimal point.
Clear Key
Use the Clear key to delete data being entered.
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SSEECCTTIIOONN 11 " General Information
Page Up or Down Keys
Use the Page Up or Down keys to step forward or backward in your program.
EXIT Key
Use the Exit key to exit a program or portion of an applica­tion.
Minus [-] Key
Use the minus [--] key to enter negative values or dashes in character fields.
Numeric Keys
Use the numeric keys as you would those on a calculator. Numeric values are single keystroke operations.
Alphabetic Keys
Your hand-held computer provides the full alphabet for the 56 key keyboard. Alphabetic characters are single keystroke operations with the 56 key keyboard. Alphabetic characters can be entered on the 30 key keyboard by using the yellow shift key.
Backspace [ SP] Key
Use the backspace key to back the cursor up one character at a time. Holding this key down will cause the cursor to continuously move backwards until you stop or you run out of space to move.
6210 Hand-Held Computer User’s Guide 11--1111
SSEECCTTIIOONN 11 " General Information
Shift Key
Using the yellow shift key, temporarily shifts the function of the keyboard. The shifted functions are yellow colored leg­ends above the normal single keystroke keys.
Window Scrolling Arrows
Use the window scrolling arrows to adjust the area of the screen that is visible. Pressing one of the arrows moves the display one row or column at a time until the arrow key is released. This allows you to pan across the entire virtual VGA screen.
Display
The display shows status messages, keyed-in entries, cus­tomer or product lists, calculations, and prompts for re­sponses.
The optional touch screen can be used with a stylus pencil, or by using your finger to choose functions, accept signature capture, or enter data.
B
CAUTION: Do not use an ink pen or anything else that is sharp on the
touch screen. This will damage it.
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SSEECCTTIIOONN 11 " General Information
Backlight and Display Contrast Adjustment
Your hand-held computer display contains a backlight for operating in dark conditions. Although it greatly improves operating in dark conditions it does shorten your battery run time. Your hand-held computer will shut the backlight off when there is no activity. Section 2 explains how to turn on the backlight and adjust the contrast of the display.
Battery
Main Battery Pack
This hand-held computer uses a rechargeable nickel cad­mium (NiCd) battery pack.
Your hand-held computer senses the amount of capacity (run time) left in your main battery pack before it goes into a low battery condition. Your computer also senses if a re­chargeable NiCd battery pack is present and automatically recharges it when it is placed in an external charging source.
This user’s guide may occasionally use the term “cycles” when presenting rechargeable battery instructions. Cycles are the number of times the rechargeable battery pack can be drained, and recharged during the life of the battery. The rechargeable battery design should give you many cycles of use.
When you press the ON key to suspend operation, your hand-held computer does not completely turn itself off. The main battery pack is protecting data and if the pack is com­pletely charged it will protect the data for about six days.
Backup Battery
When your hand-held computer goes into a shutdown mode because of low battery condition, the data is protected by
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SSEECCTTIIOONN 11 " General Information
the backup battery. Your hand-held computer will not ac­cept data or process transactions until you deal with the low battery condition. A fully charged backup battery will save data for about 30 hours.
Your hand-held computer contains a rechargeable NiCd backup battery. Most of the time the backup battery is in a rest mode, ready to take over data protection instantly when the main battery cells are in low condition or out of the hand-held computer.
If you are storing your hand-held computer for a long period remove all batteries. This will prevent any damage that could occur to your hand-held computer should the cells de­velop a leak.
Memory
This hand-held computer design uses these types of memory:
" Main Memory DRAM " Flash ROM " EEPROM " PC Cards
Main Memory
Your main memory DRAM options available are 4, or 6 Megabytes. Main memory is ordered at the time this prod­uct was purchased. You can upgrade to more memory but you must send your hand-held computer to your Customer Support Center. The main memory requires batteries in your hand-held computer to protect it. This memory is pro­tected by the backup battery during low main battery condi­tions or when the main battery pack is removed.
Flash ROM
Your hand-held computer has 512K, or 1M of flash ROM. This stores the BIOS and DOS firmware. Applications
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stored in flash ROM are copied into DRAM for execution. Flash does not require a battery in your hand-held comput­er to maintain its contents.
PC Cards
Different brands of PC cards can be used in your hand-held computer. Memory cards are available in a variety of sizes and types. Check with your Sales Representative or System Engineer for specific options.
Your hand-held computer provides two PC memory card slots. These slots can be used for storage of data, much like a floppy disk drive on a PC. PC card slots can also be used for modems, radios, and other options as they become avail­able.
You can use a Type II card in each drive at the same time. If using Type III card, it only works in drive A (closest to dis­play). However, you can not use a Type III and a Type II card at the same time. Type III cards include some types of disk drives and radios.
Diagnostic
The hand-held computer contains a 256 byte serial access EEPROM. This EEPROM is a nonvolatile storage place for system, service, and diagnostic information. This provides useful information to a Customer Support Specialist should your hand-held computer fail to operate.
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Reset Switch
In the rare event that your hand-held computer fails to re­spond to your input, it may be necessary to “reset.” Avoid overusing the reset switch as this increases the chances that data will be lost. Only use the reset switch as a last resort after trying all other solutions. Refer to the Trouble­shooting Table in Section 4 and try those solutions before resetting your computer.
The Reset switch access is located behind the 15-pin con­nector. To access use a bent large paper clip, insert one end in the reset switch hole.
1
Top End Reset Switch Access Point
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1. Reset switch location
Figure 1-7
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Hand-Held Computer Specifications
Size: 9.575 inches (24.32 cm) long
3.312 inches (8.41 cm) wide
2.8 inches (7.11 cm) tall
Temperature:
Operating: 4 to +140_F (-20 to +60_C) Storage: -22 to +158_F (-30 to +70_C )
Weight: 30 ounces (850.5 g) Humidity: 5 to 90% noncondensing Static
Protection: 17 kV, (air discharge) 8 kV (direct injected) Power source:
Main battery: NiCd battery pack Backup battery: Nickel cadmium (NiCd)
Charging rate:
+32 to 104 °F (0 to +40 _C)
Normal charge main battery (fully charge 2.5 hours) backup battery charge time is 10 hours
Below 0_C: Trickle charge
Communication:
Interface: RS-232 and RS-485
Ethernet (optional) IRDA (optional)
Protocol: Proprietary Communications Protocol (PCP), Xmodem,
Ymodem
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System Components: Flash EPROM: 512K or 1 megabyte Flash array DRAM: 4, or 6 megabytes Card Options: Two PC memory card slots; one Type II, and one Type
Processor: AM386SXLV, 3.3 volt, 25 Mhz. Display:
Type: VGA compatible LCD (standard)
Size: 160 (wide) by 200 (long) pixel portrait orientation
III, or both can use Type II cards
touch screen (optional)
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Section 2
Hand-Held Computer Operation
" " " " " " " " " " " " " " " " " " " " " " " " " " " "
Introduction
This section tells you how to:
" Install the main and backup batteries " “Power-up” your hand-held computer " Install optional memory cards " Connect to peripheral devices
Getting Started
Unpack your PEN*KEYRModel 6210 Hand-Held Computer and inspect it for signs of physical damage that may have occurred in shipment or storage.
Fully charge the batteries in your hand-held computer be­fore using them. Put on a charging source for at least 10 hours to ensure that the backup battery and main battery pack are completely charged.
When you start using your hand-held computer or any time that all power has been completely removed, you are “cold booting” your hand-held computer. The method you use de­pends on your application.
For example you may download (transfer from the host computer to your hand-held computer) the application and data into your hand-held computer. Or, you may use PC
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