" NOTICEThe information contained herein is proprietary and is provided solely for the
purpose of allowing customers to operate and service Intermec manufactured
equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec.
Disclaimer of Warranties. The sample source code included in this document is
presented for reference only. The code does not necessarily represent complete,
tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL
WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Wewelcome your comments concerning this publication. Although every effort has
been made to keep it free of errors, some may occur. When reporting a specific
problem, please describe it briefly and include the book title and part number, as
well as the paragraph or figure number and the page number.
Send your comments to:
Intermec Technologies Corporation
Publications Department
550 Second Street SE
Cedar Rapids, IA 52401
ANTARES, INTERMEC, NORAND, NOR*WARE,PEN*KEY, TRAKKER, and
TRAKKER ANTARES are registered trademarks and ENTERPRISE WIRELESS
LAN, INCA, TE 2000, UAP, and UNIVERSAL ACCESS POINT are trademarks of
Intermec Technologies Corporation.
Ó1995 Intermec Technologies Corporation. All rights reserved.
This publication printed on recycled paper.
Acknowledgments
Microclean II is a registered trademark of Foresight International.
Microsoft, MS, and MS-DOS, and Windows, are registered trademarks and Visual
Basic for Windows, and Windows for Pen are trademarks of Microsoft Corporation.
Norton Disk Doctor and Norton Utilities are registered trademarks of Peter Norton
Computing Inc.
Novell and UNIX are registered trademarks of Novell Inc.
PenRight! and PenRight! Pro are trademarks of PenRight Corporation.
PKZIP and PKUNZIP are registered trademarks of PKWARE, Inc.
SanDisk is a trademark of SanDisk Corporation.
Figure 1-6 Tethered Scanner and Phone Jack Endcap1-13. . .
Figure 1-7 Integrated Scanner and Phone Jack Endcap1-14.
Figure 1-8 Computer with Radio Module and Headset1-15. .
Figure 1-9 Magnetic Stripe Reader with Tethered
Contains general information about the components of your
6100 Hand-Held Computer . This includes telling you how
the user guide is organized, a summary of the sections, and
the specifications for your computer.
Section 2
Tells you how to prepare for using your computer.
Section 3
Contains routine maintenance information for your computer. Routine maintenance includes recharging the main battery pack, and cleaning the computer.
6100 Hand-Held Computer User’s Guide 1-1
Page 8
SECTION 1General Information
Section 4
Steps you through some procedures to use when troubleshooting your computer. This section does not contain all
troubleshooting that can be done by an authorized Customer Support Specialist, but does contain information to aid
you in determining the level of assistance you may need.
Appendix A
Contains the pin-outs for the external connectors of your
hand-held computer. This section is not usually needed for
day-to-day tasks but more to provide technical assistance
for interfacing with other manufacturer’s products.
Appendix B
Contains the Utilities Program screens. This is system-level
information and is intended to be used by your system administration people when defining and setting parameters
to support your application.
Appendix C
Contains the supported radio configurations for this handheld computer.
1-2 6100 Hand-Held Computer User’s Guide
Page 9
SECTION 1General Information
Hand-Held Computer Description
Hand-held computers are used in the mobile systems marketplace to perform a wide variety of tasks. This hand-held
computer provides features and benefits that include:
" Fast data processing
" Large data and program storage
" Touch screen display
" Signature capture
Additionally, your hand-held computer has the ability to
use:
" PC (Personal Computer) cards
" Internal modem with PC card size and format
The following descriptions will familiarize you with the
name, function, and locations of the main hand-held computer components. Figure 1-1 and Figure 1-2, on pages 1-4
and 1-5, show you the location for your hand-held computer key components.
6100 Hand-Held Computer User’s Guide 1-3
Page 10
SECTION 1General Information
1
2
3
7
6
1. Touch screen
2. Stylus
3. Keyboard
4. Docking connector
5. Speaker slot
6. Infrared lens
7. DC power jack
4
5
1-4 6100 Hand-Held Computer User’s Guide
Figure 1-1
Front View
Page 11
SECTION 1General Information
1
2
3
1. PC card access door
2. Release button
3. Slide latch
4. Battery pack
Figure 1-2
Back View
6100 Hand-Held Computer User’s Guide 1-5
4
Page 12
SECTION 1General Information
Hand-Held Computer Keyboard
The hand-held computer provides a 16-key keyboard.
Figure 1-3 on page 1-6 details the keyboard layout.
7
6
5
4
3
1. Numeric keys
2. ENTER key
3. Esc (Escape) key
4. GOLD (Shift) key
5. BkSp (Back Space) key
6. Tab key
7. I/O (Suspend/Resume) key
Figure 1-3
16-Key Keyboard
1-6 6100 Hand-Held Computer User’s Guide
1
2
Page 13
SECTION 1General Information
Display
This hand-held computer offers an easy to read Liquid
Crystal Display (LCD) with touch screen. The display
shows status messages, keyed-in entries, customer or product lists, calculations, and prompts for responses. To write
or enter data on the touch screen use only the stylist provided with your computer or use your finger. The
PEN*KEYRModel 6100 Programmer’s Reference Guide
NPN: 977-054-001 contains details for adjusting the contrast settings.
Backlight
Your hand-held computer display comes equipped with a
backlight. Backlighting the display helps when using your
hand-held computer in dark rooms or during early or late
hours on the job.
Backlighting provides a great benefit in dark conditions.
Backlighting does, however, reduce battery life, therefore,
turn off the backlight when done using. You can control the
amount of time the backlighting remains on through the
CONFIG.SYS parameter settings, or your particular application.
Battery
"
NOTE:It is important to charge your hand-held computer for at least 14
hours before you use it the first time. This ensures that both the
backup battery and the main battery pack are fully charged.
This hand-held computer uses a 910 mA hour lithium ion
rechargeable main battery pack. Your hand-held computer
can check battery capacity by various methods. One, the
battery pack has four LEDs that will display remaining capacity when two of the contacts are touched at the same
time. More on this in Section 2 on page 2-9. A second meth-
6100 Hand-Held Computer User’s Guide 1-7
Page 14
SECTION 1General Information
od which your hand-held computer can be configured includes a program called DOSGAS. DOSGAS gives you the
capacity of your battery from 0--100% with an icon on your
display that looks like a battery (see Figure 1-4 on page
1-9).
If your hand-held computer goes into a shutdown mode because of low battery condition, data is protected by the
backup battery. Your hand-held computer contains two 100
mA hour vanadium lithium backup batteries. The backup
battery charges itself from the main pack or a charging
source so it is constantly ready to take over data protection.
1-8 6100 Hand-Held Computer User’s Guide
Page 15
SECTION 1General Information
Battery capacity
100%
75%
50%
25%
Battery Capacity Displayed
Figure 1-4
6100 Hand-Held Computer User’s Guide 1-9
Page 16
SECTION 1General Information
This user’s guide will occasionally use the term “cycles”
when presenting rechargeable battery instructions. Cycles,
are the number of times the rechargeable battery pack can
be charged and discharged during the life of battery. The
Lithium Ion rechargeable battery design should give you
approximately 500 cycles of use. There are no guarantees
on this number because it depends greatly on how the battery pack is used and cared for.
Memory
Three types of memory are available with this hand-held
computer:
" Main Memory DRAM
" Flash ROM
" PC Cards
Main Memory
Standard main memory DRAM configuration is 2 megabytes (MB), this can be extended to 4, 8, or 16 MBs. Main
memory was ordered at the time your unit was purchased.
You are able to upgrade to a larger memory size by having a
new memory board installed at your Customer Support
Center.
The main memory is protected by the backup battery during low main battery conditions or when the main battery
pack is removed.
Flash ROM
Flash ROM stores the BIOS and DOS firmware for your
hand-held computer. Applications stored in flash ROM are
copied into DRAM for execution.
PC Cards
Different brands of PC cards can be used in your hand-held
computer. Memory cards are available in a variety of sizes
1-10 6100 Hand-Held Computer User’s Guide
Page 17
SECTION 1General Information
and types. Check with your Sales Representative or System Engineer for specific options.
Your hand-held computer is equipped with two PC card
slots. These slots can be used with PC memory cards for
storage of data, much like a floppy disk drive on a PC. PC
card slots can also be used for modems, radios, and other
options as they become available.
You can use one Type II card in each drive at the same time.
If using a Type III card, it only works in drive A (lower).
However, you can not use a Type III and a Type II card at
the same time. Type III cards include some types of disk
drives and radios.
[Gold] (Shift) Key
Hold down and press desired gold (shifted) key functions.
Continue to hold down the [GOLD] key for each shifted key
stroke you wish to make.
[1/0] Suspend and Resume Key
In order to conserve power your hand-held computer may
automatically suspend when there has been no activity for
a set period of time. This time is determined by the
parameters you set using your application software,
AUTOEXEC.BAT, or CONFIG.SYS parameters.
To force a suspend, press the key defined as the suspend
key. To resume operation, press the [1/0] key. Additionally,
pressing the release button on the battery pack door forces
a suspend. This protects against losing data when removing
the battery pack.
6100 Hand-Held Computer User’s Guide 1-11
Page 18
SECTION 1General Information
Serial Ports
" RS-232 or RS-485 through 8-pin docking connector on
your hand-held computer
" RS-232 through serial endcap
" IrDA through the 9-pin dock connector when docked.
Reset Switch
In the rare event that your hand-held computer fails to respond to your input, it may be necessary to “reset.” Avoid
over using the reset switch as this increases the chances
that data will be lost. Only use the reset switch as a last
resort after trying all other solutions.
The reset switch in the hand-held computer is located behind the PC card endcap. Figure 1-5 shows the location of
the reset switch. To reset your hand-held computer, use the
tip of the stylus that is provided with your hand-held computer.
1-12 6100 Hand-Held Computer User’s Guide
1
1. Reset switch
Figure 1-5
Reset Switch
Page 19
SECTION 1General Information
Options and Accessories
Tethered Scanner Endcap
The tethered scanner endcap provides the standard 9-pin
D-sub connector and phone jack.
1
3
2
1. Shoulder bolt
2. Phone jack
3. 9-pin D-sub connector
Figure 1-6
Tethered Scanner and Phone Jack Endcap
6100 Hand-Held Computer User’s Guide 1-13
Page 20
SECTION 1General Information
Integrated Scanner Endcap
WARNING:Don’t point the scanner at someone’s eyes or look directly into
it when scanning.
AVERTISSEMENT:Ne regardez pas la fenêtre du scanner lorsque vous effectuez une
scannérisation. Ne pointez jamais le rayon laser vers les yeux de
quelqu’un.
CAUTION
Class II Label
The integrated scanner endcap provides a laser scanner and
phone jack.
LASER LIGHT
DO NOT STAREINTOBEAM
670 nm LASER DIODE
1.0 MILLIWATTMAX OUTPUT
CLASS II LASER PRODUCT
4
3
1. Shoulder bolt
2. Laser scanner warning labels (one on front and one on bottom of scanner endcap)
3. Laser scanner
4. Phone jack
Figure 1-7
Integrated Scanner and Phone Jack Endcap
1-14 6100 Hand-Held Computer User’s Guide
1
2
Page 21
SECTION 1General Information
Radio Module and Headset
Your hand-held computer can be ordered with a radio module. Using a radio module allows you to operate in a mobile environment and have real-time interaction with a host
computer. The radio module attaches to the back of your
hand-held computer as a pod. Under most conditions the
radio module is ordered at the time of purchase.
Headsets for circuit-switched cellular radios can be ordered
as an accessory at any time. Figure 1-8 shows a hand-held
computer with a radio module.
1
2
3
Back ViewFront View
1. Headset
2. Antenna
3. Radio module pod
Figure 1-8
Computer with Radio Module and Headset
6100 Hand-Held Computer User’s Guide 1-15
Page 22
SECTION 1General Information
Magnetic Stripe Reader
The Magnetic Stripe Reader (MSR) is an optional endcap
attachment for your hand-held computer. Your MSR reads
credit, charge, and debit (for example, ATM) cards.
The MSR attaches between the endcap and the computer.
The MSR can be attached and used with either the tethered
scanner or integrated scanner endcaps (see Figure 1-9 and
Figure 1-10).
1
2
5
1. Keyboard
2. Display
3. Magnetic stripe reader
4. Tethered scanner endcap
5. Direction arrow for sweeping the card through the reader
Figure 1-9
Magnetic Stripe Reader with Tethered Scanner Endcap
1-16 6100 Hand-Held Computer User’s Guide
3
4
Page 23
SECTION 1General Information
1
2
5
1. Keyboard
2. Display
3. Magnetic stripe reader
4. Integrated scanner endcap
5. Direction arrow for sweeping the card through the reader
3
4
Magnetic Stripe Reader with Integrated Scanner Endcap
Figure 1-10
6100 Hand-Held Computer User’s Guide 1-17
Page 24
SECTION 1General Information
Using the Magnetic Stripe Reader (MSR)
" To use the card reader simply sweep the card through
in the direction of the arrow. The card reader only
reads in one direction. Follow the illustration below
and the card icon on the reader to remind you which
way to position the card for sweeping it through.
Protection:20 kV (air discharge) 8 kV (direct injected)
Power source:
Main battery:7.2 V, 910 mA hour lithium ion battery pack (standard)
Backup battery: Two 3.4 V, 100 mA hour vanadium lithium battery (standard)
Charging rate:
0 to +60 _C:
(+32 to 140 °F)
Communication:
Interface:RS-232, RS-485, and Infrared
Protocol:Proprietary Communications Protocol (PCP), Xmodem, Ymodem,
System Components:
FLASH:1 Megabyte (MB) FLASH array (standard)
DRAM:2 Megabytes (standard)
Card Options:Two PC card slots; two Type II cards, or one Type III card
Processor:AMD Élan chip 386 architecture, 33 Mhz.
4 to +122_F (--20 to +50_C)
--22 to +158_F (--30 to +70_C)
31.5 ounces (893 g) fully configured with radio, cards, and battery
Fast charge(fully charge ¶ 2.5 hours;
95% fully charged ¶ 1.5 hours )
IrDA
2, 4, and 8 MB (optional)
4, 8, and 16 Megabytes (optional)
6100 Hand-Held Computer User’s Guide 1-19
Page 26
Display:
Type:Quarter size VGA LCD, CGA Controller, with Backlight
Size:240 (wide) by 320 (long) pixel, portrait orientation
SECTION 1General Information
1-20 6100 Hand-Held Computer User’s Guide
Page 27
Section 2
Operation
""""""""""""""""""""""""""""
Introduction
This section tells you how to:
" Install the main battery pack
" “Power-up” your hand-held computer
" Install endcaps
" Install PC cards
" Connect to peripheral devices
Getting Started
Unpack your 6100 Hand-Held Computer and inspect it for
signs of physical damage from shipment or storage.
When you start using your hand-held computer or any time
that all power has been completely removed, you are “coldbooting” your hand-held computer. The method you use depends on your application.
For example you may download (transfer from the host
computer to your hand-held computer) the application and
data into your hand-held computer. Or, you may use PC
cards to load the application and data into your hand-held
computer.
6100 Hand-Held Computer User’s Guide 2-1
Page 28
Depending on the method you are using, the result will be
the same but the steps you go through may vary from the
way this user’s guide presents the material.
Rechargeable Battery Labelling
Lithium ION rechargeable batteries must be recycled. the
following label appears on the actual battery pack.
SECTION 2Operation
WARNING:The lithium ion battery can explode if replaced incorrectly.
Replace the battery with a similar kind.
AVERTISSEMENT:La batterie au lithium peut exploser si elle est replacée de manière
incorrecte. Elle ne doit être remplacée que par une batterie
identique ou similaire.
WARNING:The lithium battery can explode if placed incorrectly in the
charger.
AVERTISSEMENT:Les batteries au lithium peuvent exploser ou prendre feu si elles
sont trop chargées à cause d’une mauvaise installation de la
station d’accueil.
2-2 6100 Hand-Held Computer User’s Guide
Page 29
SECTION 2Operation
Installing the Main Battery
1.With the gold battery pack contacts facing into the
battery compartment place the curved portion of the
pack in the bottom of the compartment.
2.Press down on the battery pack until it snaps into
place.
"
NOTE:Your computer is shipped with uncharged batteries for safety
reasons. Charge your computer for 14 hours before using it the first
time. This will ensure that both the main and backup batteries are
fully charged. If the display remain blank after charging for five
minutes, remove it from the charging device. Press the reset switch
and your computer will power up. The display will then become
active. Continue to charge until the batteries are fully charged.
6100 Hand-Held Computer User’s Guide 2-3
Page 30
SECTION 2Operation
"
NOTE:After the initial charging of 14 hours, the normal charge time for the
main battery pack is 2-1/2 hours.
1
2
3
4
1. Rechargeable battery pack (contacts on underside)
2. Battery compartment
3. Slide latch
4. Release button
Replacing Main Battery Pack
2-4 6100 Hand-Held Computer User’s Guide
Figure 2-1
Page 31
SECTION 2Operation
Charging the Batteries
Charging your battery pack can be done either in your
hand-held computer or in a charger. The following devices
provide charge to the batteries while they are connected to
your hand-held computer:
In Your Hand-Held Computer
" Multidock
" Single dock
" Wall adapter
" Cigarette lighter adapter
" Vehicle dock
Figure 2-2 shows the main components for the cigarette
lighter adapter. The multidock, single dock, and vehicle
dock installation and instructions are contained in a separate publication 6100 Series Docks Installation Instructions
PN: 962-020-003.
1
2
3
1. DC plug
2. Lighter socket adapter
3. Internal fuse
Figure 2-2
Cigarette Lighter Adapter
6100 Hand-Held Computer User’s Guide 2-5
Page 32
SECTION 2Operation
In External Source
When you first plug in your charger and it powers up, the
LEDs will blink a series of self tests. You should observe
one red blink, one green blink, and then ten orange blinks.
When your battery pack is placed in a multipack or single
pack charger, the dock will indicate the charge state (red =
charging; green = fully charged; blinking red = bad battery
or bad connection). Figure 2-3 shows a multipack charger
and Figure 2-4 shows a single pack charger.
1
4
3
1. Voltage selector 110 or 220
2. Battery pack (eight) compartments
3. Charge indicator LED: (red = charging; green = fully charged;
blinking red = bad connection, lift and reseat)
4. Power cord connector
2
Figure 2-3
Multipack Charger
2-6 6100 Hand-Held Computer User’s Guide
Page 33
SECTION 2Operation
4
1
2
3
1. Battery pack compartment
2. Battery pack contacts
3. Charging indicator LED: (red = charging; green = fully charged;
blinking red = bad connection, lift and reseat)
4. Power cord
Figure 2-4
Single Pack Charger
6100 Hand-Held Computer User’s Guide 2-7
Page 34
Removing the Main Battery
The following steps on pages 2-8, 2-9, and 2-4 detail how
to remove the main battery, checking how much power the
battery contains, and replacing the battery pack.
1.Press and hold down on the release button (see
Figure 2-5, Figure 2-6 and pages 2-8, and 2-9, for
battery compartment details). This causes your computer to go into a suspend mode and makes sure you
do not lose your data. Wait until you hear the quick
beeps before doing Step 2.
2.Slide the Slide Latch towards the release button and
remove the battery.
SECTION 2Operation
1. Release (suspend) button
2. Slide latch
3. Battery pack
Removing the Main Battery Pack
2-8 6100 Hand-Held Computer User’s Guide
1
2
3
Figure 2-5
Page 35
SECTION 2Operation
Measuring Battery Pack Capacity
2
1
1. Touch finger across first two contacts
2. Capacity is displayed from right to left. The
higher the battery capacity the more LEDs light:
= LED on
= LED off
one LED = less than 25% capacity;
two LEDs = 25--50% capacity;
three LEDs = 50--75% capacity;
four LEDs = more than 75%
Figure 2-6
Main Battery Pack Underside View Showing Contacts
6100 Hand-Held Computer User’s Guide 2-9
Page 36
Backup Battery
This hand-held computer comes with two 100 mA hour vanadium lithium backup batteries. These batteries provide
protection of your data when the main battery is removed
from the hand-held computer or when the main battery
goes into a low battery condition. The backup battery will
not, nor is it intended to, run your application with the
main battery pack run down or removed from your handheld computer.
A fully charged backup battery will provide protection for
maintaining data approximately 100 hours with the main
battery removed or completely run down.
The backup battery is not user replaceable. To have your
backup battery replaced, send it in to the Customer Service
Center nearest you. Whenever you send in your hand-held
computer for service, include a description of what you
would like to have done.
SECTION 2Operation
Backup Battery Life
A frequently run down main battery will not keep the backup battery fully charged. The backup battery is rechargeable and will recharge every time it needs it from either an
external charging source or the main battery pack. If completely run down it will take approximately 10 hours to
completely recharge the backup battery.
The backup battery should last approximately 2000 discharge and recharge cycles. The backup battery should provide service for about 5 years before it needs to be replaced.
Whenever your hand-held computer alerts you that the
backup needs to be replaced, send it in to the Customer Service Center for replacement.
2-10 6100 Hand-Held Computer User’s Guide
Page 37
SECTION 2Operation
Installing Tethered or Integrated Scanner
Endcap
1.Line the endcap up with the end of the computer (see
Figure 2-7 on page 2-12).
2.Ensure that the rectangular bar on the endcap module
fits into the hinge on your computer. This must be a
tight fit to ensure that the endcap will securely seat
and mate with connectors on your computer.
3.Hold the endcap against the computer and tighten the
shoulder bolt. Again ensure that the endcap is
securely seated.
6100 Hand-Held Computer User’s Guide 2-11
Page 38
RectangularBa
r
Hinge
SECTION 2Operation
Installing Endcap
2-12 6100 Hand-Held Computer User’s Guide
Figure 2-7
Page 39
SECTION 2Operation
Using PC Cards to Load Your Programs
Drives
" Drive A (slot towards back of unit)
" Drive B (slot closest to touch screen and display)
" Drive C, RAM drive (if formatted)
" Drive D, ROM drive files in FLASH
Booting
In order to boot your hand-held computer by using a
bootable SRAM card, you need to have CONFIG.SYS and
AUTOEXEC.BAT on the SRAM card with any other desired
programs. This can be done using a computer with a PC
card drive.
The hand-held computer uses DOS 5.0. Typically, your PC
card should contain, at a minimum, these statements in the
CONFIG.SYS file.
For complete details on creating a “boot” card, refer to the
instructions in the Model 6100 Hand-Held Computer Pro-grammer’s Reference Guide PN: 977-054-001.
6100 Hand-Held Computer User’s Guide 2-13
Page 40
SECTION 2Operation
Override Default Boot Menu
1.Put the “boot” card in drive A or B (see Figure 2-9 on
page 2-17), for card slot identification).
2.Press the reset switch (Figure 1-5 on page 1-12 for Reset switch location).
3.After the initial double beep, hold down the [I/O] key
until “Start From” menu comes up on the display.
4.Choose the appropriate drive you wish to boot from.
Flashing
To update the flash:
1.Obtain a master mode boot card with the desired
flash.
2.Insert this card in drive B, the slot closest to the display.
3.Reset your hand-held computer.
4.When prompted, place your hand-held computer on
external power.
5.When prompted, press [3] to start the flash update.
6.When prompted, remove card before rebooting.
IrDA
You can use an IrDA dongle (for example, Jeteye company)
on a PC running a terminal program to control your handheld computer. Use the following two DOS commands on
your hand-held computer:
2-14 6100 Hand-Held Computer User’s Guide
MODE COM3:9600,N,8,1,P
CTTY COM3
Page 41
SECTION 2Operation
This redirects the keyboard input from COM3 and video
output to COM3.
" Running a terminal program on the PC, such as
Windows terminal will allow you to enter DOS
commands on the PC for your hand-held computer to
execute.
" The IrDA dongle may have to be hard-wired for a spe-
cific baud rate.
In order to use MODE, it is necessary to load the ROM DOS
5 Mode program. This can be done by placing a copy onto a
boot card or by copying MODE on the C: drive. Make certain that MODE is in a directory accessible by the path
statement.
Printing to an IrDA printer is done by loading
“DEVICE=PRDRV.SYS” in CONFIG.SYS and “PRIRLAP
--6100 --R10” in AUTOEXEC.BAT.
" The mouse driver must be loaded after PRIRLAP.
" Output sent to LPT2 will then be directed to the IrDA
printer.
Installing PC Cards
1.Use the edge of a coin, or screwdriver, to open the end
cap door.
2.Open the PC card end cap by unscrewing the shoulder
bolt counterclockwise. The symbol on the end cap resembles a padlock in the unlocked position (see
Figure 2-8).
3.Remove the endcap (see Figure 2-9 on page 2-17).
4.Slide the card, connector end first, into the slot. If it
resists going in, flip the card over and try again.
6100 Hand-Held Computer User’s Guide 2-15
Page 42
SECTION 2Operation
5.Reinstall the endcap by slipping the end opposite the
lock knob over the stay inside the compartment and
then screwing the shoulder bolt clockwise to lock it.
1
1. End cap shoulder bolt (counterclockwise to unlock, clockwise to lock)
Removing PC Card End Cap
Removing PC Cards
The PC card compartment contains ejector buttons for removing the cards from the slots (refer to Figure 2-9 on page
2-17 for location).
Press in on the ejector button to release and eject the card.
The button will eject the card far enough so you can pull it
the rest of the way with your fingers.
2-16 6100 Hand-Held Computer User’s Guide
Figure 2-8
Page 43
SECTION 2Operation
6
5
1
2
3
4
1. Ejector buttons (upper drive B, lower drive A)
2. PC card
3. One option of modular endcap
4. Shoulder bolt for attaching endcap to computer
5. PC card slots (upper drive B, lower drive A)
6. Options connector
Figure 2-9
Installing and Ejecting PC Cards
6100 Hand-Held Computer User’s Guide 2-17
Page 44
Downloading Programs into Your
Hand-Held Computer
Using Utilities to download programs into your hand-held
computer may require placing your computer into a dock.
You can also download using an optional internal modem or
radio module.
1.Remove all bootable PC cards.
2.Press the reset switch (refer to Figure 1-5 on page
1-12), you will then hear two beeps.
3.Press and hold down the [I/O] key.
4.Press [4] to boot ROM drive.
ROM DOS 5
Start From:
1) Memory Card 1 =A:
2) Memory Card 2 =B:
3) RAM Drive=C:
4) ROM Drive=D:
SECTION 2Operation
"
NOTE:If option 4 (start from ROM drive) is selected, your hand-held com-
puter will check and run AUTOEXEC.BAT on other drives after
D:CONFIG.SYS is processed. This is to support booting ATA PC
cards.
5.After your hand-held computer finishes booting, and
the copyright notice is displayed, press [ENTER] to
continue.
2-18 6100 Hand-Held Computer User’s Guide
Page 45
SECTION 2Operation
6.This next screen will follow:
UTILITIES LOAD
PROGRAMS/DATA
1. BEGIN COMM SESSION
2. COM x-comm set -- x
3. UNIT IDZZZZZZX
9. ADVANCED UTILITIES
[ESC]QUIT
7.Connect to download device, i.e.: modem, dock, IrDA,
serial, Interlink, etc.
8.If COMM SETTING is correct, go to Step 11.
9.Press [2] to change comm settings. Press the number
for the option you want, or use the up or down arrow
keys to highlight the desired selection.
10.Return to main menu.
11. Press [1] to begin comm session.
At this point go to Appendix B for the Utilities Programs
procedures.
6100 Hand-Held Computer User’s Guide 2-19
Page 46
SECTION 2Operation
2-20 6100 Hand-Held Computer User’s Guide
Page 47
Section 3
Routine Care and Maintenance
""""""""""""""""""""""""""""
Introduction
Your hand-held computer is designed to withstand normal
use in harsh environments. Occasional maintenance is required to ensure trouble-free operation. The procedures in
this section should help keep your hand-held computer in
good working condition.
Maintenance procedures included in this section provides
instructions on identifying low battery conditions, and
cleaning your computer.
Low Battery Indication
If you attempt to turn your hand-held computer on and it
does not respond, this usually means the battery is run
down. Just to be sure, insert your hand-held computer in a
dock or other charging device, turn it ON, and see if the
hand-held computer responds. If it does, follow the instructions for Charging the Batteries beginning on page 2-5. If
it does not respond when inserted in the equipment that
provides charging, another problem could exist. Refer to the
Troubleshooting section for solutions.
6100 Hand-Held Computer User’s Guide 3-1
Page 48
SECTION 1Routine Care and Maintenance
Cleaning Your Hand-Held Computer
Periodic cleaning helps maintain the appearance and reliability of your hand-held computer. When cleaning your
hand-held computer, inspect the keyboard, covers, display,
connectors, and peripheral products for obvious signs of
damage or wear.
B
CAUTION:Do not use any abrasive cleaning compounds, ketonic solvents
(acetone or ketone) or aromatic solvents (toluene or xylene) to
clean any part of your hand-held computer. These solutions will
cause permanent damage to your hand-held computer.
Never pour cleaners directly on the display or the case.
Instead put the cleanser on a soft cloth and gently wipe the
case.
Case and Display
It is recommended that you clean the exterior of your computer using a soft cloth dampened with MICRO-CLEAN II
cleanser, made by Foresight International, Inc. 4887 F
Street, Omaha, NE 68127-0205.
Docking Connectors
If docking connector contacts become dirty or tarnished,
clean them with a cotton swab dipped in alcohol. It may
also be necessary to lightly burnish them with a pencil eraser.
3-2 6100 Hand-Held Computer User’s Guide
Page 49
Section 4
Troubleshooting
""""""""""""""""""""""""""""
Introduction
Should you encounter difficulties in routine operation,
printing, or communications, there are a few things you
may be able to do to correct the problem.
" Refer to your applications (software user) manual for
printing and telecommunication procedures.
" Ensure that electrical and mechanical connections are
secure and undamaged.
Troubleshooting Chart
Table 4-1 lists conditions you might see and offers some basic remedies:
Table 4-1
Basic Troubleshooting
ConditionSolution
Low BatteryRecharge the main battery pack.
Bad TCOMReview and retry communications procedures.
Check cable connections.
Does Not Respond
To Power
Check to ensure that the dock is plugged in and hand-held
computer is making good contact.
6100 Hand-Held Computer User’s Guide 4-1
Page 50
Basic Troubleshooting
ConditionSolution
Hand-Held
Computer Will Not
Turn ON When The
[1/0] Key Is
* Ensure that there is a main battery in.
* The main battery may be low and need recharging.
* The battery door may not be closed completely.
Pressed
As The Battery
Pack Ages It Is
Losing Capacity
and Fewer LEDs
are lighting.
Lithium Ion batteries will lose half of their available
capacity after about 1000 cycles (use and recharge = 1 cycle).
Therefore, a fully charged battery pack will show fewer than
four lit LEDs, this is normal. Either replace the battery pack
or plan your charging needs accordingly, and note that the
capacity will continue to decrease with each cycle.
Battery Does Not
Light Any Of The
Charge battery pack then recheck. Replace battery pack if
needed.
LEDs.
The Charging
Indicator Starts
Blinking Red And
Orange
*A determination can be made regarding the problem as a
result of the sequence of red and orange blinking. This is
helpful to a Customer Support Center Specialist. It is best
for you to tell them as much as you can and probably is to
your best interest to call a specialist at the support center.
First there are some things to try.
For example: There may be a bad connection between the
charger and the battery. Remove and re-insert the battery
pack.
* It might be a defective battery pack. Return battery pack
to Customer Support Center.
* You can remove the battery pack from the charger and try
charging it while in your hand-held computer.
Hand-Held
Computer Will Not
Turn ON When
The printer may be running off battery power. The printer
does not charge the battery in your hand-held computer
when it is running off of battery power itself.
Inserted In A
Printer
SECTION 4Troubleshooting
Table 4-1 continued
4-2 6100 Hand-Held Computer User’s Guide
Page 51
SECTION 4Troubleshooting
Table 4-1 continued
Basic Troubleshooting
ConditionSolution
Hand-Held
Computer Will Not
Power Up, Screen
is Blank, RS485
Network Does Not
Work
Main and Backup Battery are Critically Low. Ensure that
your computer has been on a charger for at least five minutes, then remove from the dock and press the reset switch.
The display will then be active.
Continue to charge your hand-held computer for 14 hours to
ensure both the main and backup batteries are fully
charged.
After this initial charge, the normal time for the main battery pack to charge is about 2 1/2 hours.
Hand-Held
Computer Will Not
Turn ON When
Placed In A Dock
Hand-Held
Computer Shuts
Down In The
Middle Of Using
Hand-Held
Computer Turns
* Ensure the dock is plugged in.
* Ensure that there is a main battery in your hand-held
computer.
* Ensure the battery door is completely closed.
* You may have a very low battery, try recharging the
battery.
* You may have hit the battery door latch, this will cause
your hand-held computer to suspend. Check the latch.
This is the correct operation, the unit shuts down to conserve energy and save data.
OFF When You
Open the Battery
Door
Hand-Held
Computer Does
Not Turn OFF
*May not turn OFF when it is connected to a charging device.
* May not turn OFF when it is processing data.
If either of these conditions continues for a long period of
time, contact support personnel as this will run down the
batteries.
6100 Hand-Held Computer User’s Guide 4-3
Page 52
Basic Troubleshooting
ConditionSolution
Hand-Held
Computer Displays
A Bad TCOM
Message
Hand-Held
Computer Takes A
Long Time To Boot
Up After A Reset
* Ensure that full contact is made in the dock, try reseating
hand-held computer in dock.
* Ensure there is a good connection between the dock and
the host.
Normal time is between 30--45 seconds. If longer than this,
may need to contact support personnel.
If these basic solutions do not solve your problem, there
could be a number of reasons. Additional things to do are:
" Refer to the software documentation written for your
application. This documentation contains troubleshooting information.
" Contact the Customer Support Specialist at your Cus-
tomer Service Center. Your regional Customer Service
Center is fully staffed and equipped to repair your
hand-held computer. Customer Support Center addresses and telephone numbers are printed on a Product Service Information card. This document is packed
with all products.
SECTION 4Troubleshooting
Table 4-1 continued
Repair Service
Be sure to carefully pack the unit and include a description
of the problem and the measures you took to correct it.
If possible, include any printout (if applicable) or write
down displayed error messages to illustrate the problem.
4-4 6100 Hand-Held Computer User’s Guide
Page 53
Appendix A
Connector Pin-Outs
""""""""""""""""""""""""""""
8-Pin Docking Connector (standard)
2
8
4
1
3
567
PinSignalFunction
1BCLKBattery Clock
212.0 VoltsTerminal From Dock
3GNDGround
4BDATBattery Data
5TXDTransmit for Serial Port
6RXDReceive for Serial Port
7RTSReady To Send
8CTSClear To Send
The PEN*KEYRUtilities Program provides basic functions
required to prepare your hand-held computers for use.
Entry Point
Screen Title
This screen appears after cold-booting the computer.
Appendix B
Utilities Program
PEN*KEY UTILITIES
PSROMOC Vx.xx
COPYRIGHT 1994--1998
INTERMEC
TECHNOLOGIES
CORPORATION.
ALL RIGHTS RESERVED
[ENTER]CONTINUE
" Screen Title: (dark bar at the top) contains the
application name, such as “PEN*KEY UTILITIES”,
and the specific screen name, such as “MODEM
PARAMETERS.”
" Key Description: (dark bar at the bottom) contains
“action” keys. Movement keys, such as arrows, are not
shown.
Key Description
Pop-Up Menus
Pop-Up menus appear after a menu option. Press the number of an option you want to select; or press the Y or B
6100 Hand-Held Computer User’s Guide B-1
Page 56
keys to scroll through the list and press the [ENTER] key
to enter. Select one option each time.
Press the [ESC] key to exit a pop-up menu.
Drop-Down Lists
APPENDIX BUtilities Program
CHANGEUNITID
UNIT ID2233233
WORKGROUP
6200IPL
[F4]RESET FACTORY
[ESC]QUIT
1. NETWORK. . .
2. MODEM/DIRECT
3. ACCESSORY CARD
4. HANDHELD
5. REMOTE OPS
6. INTERSERVER
Drop-down lists provide suboptions under a pop-up menu.
Press the number of a suboption, or press the Y or B keys
to scroll through the list and press the [ENTER] key to enter. Select one suboption each time.
Press the [ESC] key to exit a drop-down list.
B-2 6100 Hand-Held Computer User’s Guide
Page 57
APPENDIX BUtilities Program
Alphanumeric Fields
NETWORK PARAMETERS
SERVER NAME
I.U.N. INCORPORATED
SERVER IP ADDRESS
CLIENT IP ADDRESS
ROUTER
SUBNET MASK
[ESC]QUIT
If your computer has a numeric keyboard, enter alphanumeric data by pressing the A and " keys to scroll back and
forth through the set of alphanumeric characters. After a
character is selected, press the [ENTER] key to enter that
character. Press [ENTER] again to move to the next field.
123.123.123.123
123.123.123.123
0.0.0.0
0.0.0.0
If your computer has an alphanumeric keyboard, press the
characters, then press the [ENTER] key to move to the
next field.
Press [ENTER] to save the entries and exit the menu.
Press the [ESC] key to exit without saving the entries.
6100 Hand-Held Computer User’s Guide B-3
Page 58
Title Screen
When you reboot or reset your computer, the Title Screen
appears:
Press the [ENTER] key to continue.
APPENDIX BUtilities Program
PEN*KEY UTILITIES
PSROMOC Vx.xx
COPYRIGHT 1994--1998
INTERMEC
TECHNOLOGIES
CORPORATION.
ALL RIGHTS RESERVED
[ENTER]CONTINUE
B-4 6100 Hand-Held Computer User’s Guide
Page 59
APPENDIX BUtilities Program
Language Selection
"
NOTE:The PEN*KEY Utilities Program checks files for available language
options. If no language resource files exist, you do not see this
menu.
If your application requires non-English languages, the
Language Selection menu appears. English is the first option, followed by up to nine additional options:
PEN*KEY UTILITIES
LANGUAGE SELECTION
1. ENGLISH
2.
3.
4.
5.
6.
7.
8.
9.
0.
[ESC]QUIT
Press the number of a language, or press the Y or B keys
to scroll through the list, then press the [ENTER] key to
enter.
Press the [ESC] key to exit this menu.
6100 Hand-Held Computer User’s Guide B-5
Page 60
APPENDIX BUtilities Program
Communications Menu
"
NOTE:The default is the NPCP RS-485 communication.
"
NOTE:If your computer does not support any of the features listed, the fol-
lowing pop-up menu appears. Press the [ENTER] key to continue:
COMMUNICATIONS
FEATURE
ESCT SUPPORTED
[ENTER]CONTINUE
The Communications Menu appears after the Title Screen:
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COMM SETTING
3. UNIT ID
4. NETWORK PARAMETERS
9. ADVANCED UTILITIES
B-6 6100 Hand-Held Computer User’s Guide
NRINET
SERVER NAME
CLIENT IP ADDRESS
0.0.0.0
ROUTER
0.0.0.0
SUBNET MASK
0.0.0.0
[ESC]QUIT
Page 61
APPENDIX BUtilities Program
Option 1 BEGIN COMM SESSION
If you select this option, the computer repeats communications until successful or you press the [ESC] key.
"
NOTE:If you press the [ESC] key, this verification window appears:
ARE YOU SURE YOU
WANT TO STOP
COMMUNICATIONS
ESCW?
[ENTER]STOP
[ESC]RESUME
"
NOTE:This window may not appear immediately. For most communication
settings, a session cannot be interrupted once it has started, so the
[ESC] key is not processed until the next session is attempted.
6100 Hand-Held Computer User’s Guide B-7
Page 62
APPENDIX BUtilities Program
BEGIN COMM SESSION with NETWORK
If you select this option and Option 2. COMM SETTINGS
is set to NETWORK, this Communication Status menu appears:
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
NRINET
SERVER NAME
CLIENT IP ADDRESS
ROUTER
SIGNING ON
STATUS:20
[ESC]STOP COMM
0.0.0.0
0.0.0.0
While SIGNING ON is onscreen, STATUS: may appear
with the status of the attempted connection. Refer to
Session Status on page B-12 for meaning.
Following a successful session, PEN*KEY Utilities executes
the downloaded application. If the necessary program files
are not found, this message window appears:
MISSING SYSTEM
FILES
[ENTER]CONTINUE
B-8 6100 Hand-Held Computer User’s Guide
Page 63
APPENDIX BUtilities Program
If the session is unsuccessful, LAST SESSION appears with
the failure status, such as “T803.”
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
NRINET
SERVER NAME
CLIENT IP ADDRESS
ROUTER
SIGNING ON
STATUS:20
LAST SESSIONT803
INVALID HOST NAME
OR IP ADDRESS
[ESC]STOP COMM
0.0.0.0
0.0.0.0
6100 Hand-Held Computer User’s Guide B-9
Page 64
APPENDIX BUtilities Program
BEGIN COMM SESSION with MODEM/DIRECT
If you select this option and Option 2. COMM SETTINGS
is set to MODEM/DIRECT, this Communication Status
menu appears:
PEN*KEY UTILITIES
COMMUNICATIONS
COMM SETTINGS:
MODEM/DIRECT
MODEM TYPE
NM2400/NM2400A
PROTOCOL BPS FMT
TTY2400 8N1
AUTO ANSWER
CONFIGURING
LAST SESSION:T289
ESC RESPONSE FROM
MODEM
ESC
[ESC]STOP COMM
"
NOTE:The computer may stay at the “CONFIGURING” screen for about 20
seconds if a modem is not detected.
If the session is unsuccessful, LAST SESSION appears with
the failure status, such as “T289.”
B-10 6100 Hand-Held Computer User’s Guide
Page 65
APPENDIX BUtilities Program
BEGIN COMM SESSION with ACCESSORY CARD
If you select this option and Option 2. COMM SETTINGS
is set to ACCESSORY CARD, the system attempts to
execute the application from a PC card. If the “MISSING
SYSTEM FILES” message appears, press the [ENTER] key
to continue.
BEGIN COMM SESSION with INTERSERVER
If you select this option and Option 2. COMM SETTINGS
is set to INTERSERVER, this Communication Status menu
appears:
Transfer:
Press the [ESC] key to exit this screen.
6100 Hand-Held Computer User’s Guide B-11
Page 66
APPENDIX BUtilities Program
Session Status
The first single character code (“T”) is the session status,
which applies to all COMM SETTINGS. There are five statuses possible:
" GGood session
" TUnexpected end of transmission
" HIncorrect file header encountered
" FFile error encountered
" LTelecommunications aborted before first file
header received
The three digit number (“289”) indicates the specific protocol error. These error codes apply when COMM SETTINGS
is set to NPCP RS-485 or NPCP RS-232:
" 0No error
1MININET.EXE not installed
6User aborted communications by pressing
[ESC]
11Invalid parameter specified in control file
"
NOTE:The following values indicate an error returned by MININET.EXE.
100 is added to the error returned by MININET.EXE to avoid conflict
with other defined errors.
101Illegal buffer length
103Invalid command
105Command timed out
106Message incomplete
108Illegal local session number
109No resource available
110Session closed
111Command canceled
113Duplicate name in local name table
114Name table is full
115Name is deregistered, command complete
117Local session table full
118Session open rejected
B-12 6100 Hand-Held Computer User’s Guide
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APPENDIX BUtilities Program
119Invalid name number
120No answer
121Name not found
122Name in use on remote adapter
123Name deleted
124Session ended abnormally
125Name conflict
126Incompatible remote device
133Network interface is busy
134Too many commands outstanding
135Invalid LAN adapter number
136Command completed while cancel occurring
138Command not valid to cancel
164--179Unusual network condition
180--354Adapter malfunction
These error codes apply when COMM SETTINGS is set to
MODEM/DIRECT and PROTOCOL is set to TTY:
0No error
6[ESC] key pressed, aborting communications
11Invalid parameter specified in control file
23End of transmission
101 Line lost
102 Parity error
103 Character gap too long
104 Data loss
105 Excessive NAKs (negative acknowledgements)
106 Block count error
107 Block check error
108 Block framing error
109 Control character error
2xx Modem error
xxHayes response code, or code defined by
program:
03No carrier
04Command not recognized
06No dial tone
07Dialed number is busy
6100 Hand-Held Computer User’s Guide B-13
Page 68
APPENDIX BUtilities Program
08No answer
86Error sending command to modem
87Expected numeric response not numeric
88Invalid response format
89No significant response from modem
97COM port disabled by system due to low
battery or removal of PC card modem.
98Unrecognized English response
99Memory allocation error
"
NOTE:For response codes not listed above, if you purchased this modem
from the Norand Mobile Systems Division of Intermec Technologies
Corporation, contact our Customer Response Center at
1--800--221--9236.
If this modem is not from the Norand Mobile Systems Division, contact your modem supplier.
These error codes apply when COMM SETTINGS is set to
NOVELL NETWARE:
" 0No error
6User aborted communications by pressing
[ESC] key.
100 Connection to host failed. Verify network
connection, verify that PENKEY login name
exists on host.
101 Could not access include file. Verify existence
of include file on host.
102 Could not allocate needed memory.
B-14 6100 Hand-Held Computer User’s Guide
Page 69
APPENDIX BUtilities Program
These error codes apply when COMM SETTINGS is set to
NRINET:
" 0No error
6User aborted communications by pressing
[ESC] key.
800 PC TCP/IP kernel is missing.
801 Invalid client IP address. Make sure the entry
for CLIENT IP ADDRESS is correct, or make
sure the DHCP server is running.
802 Invalid Service or Service Type, or invalid port
number.
803 Invalid host name or IP Address. Make sure
the entry for SERVER NAME is correct, and
that the server is running.
804 Could not create socket. Check all cables and
network connections.
806 Block sent was incomplete or block received
was incomplete.
807 Client and server negotiation failed.
808 Server specified an unsupported block size.
809 Invalid buffer pointer.
810 All server connections are already in use. Try
again later.
811 Timeout while sending data. Connection to
remote machine dropped. Make sure the host
is still running, and check all cables and
network connections.
812 Timeout while receiving data. Connection to
remote machine dropped. Make sure the host
is still running, and check all cables and
network connections.
935 Operation would block.
939 Destination address required.
940 Message too long.
948 Address already in use.
950 Network is down.
6100 Hand-Held Computer User’s Guide B-15
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APPENDIX BUtilities Program
951 Network is unreachable.
952 Network dropped connection or reset.
954 Connection reset by peer.
955 No buffer space available.
960 Connection timed out.
961 Connection refused.
962 Too many levels of symbolic links.
963 File name is too long.
964 Host is down.
965 Host is unreachable.
966 Directory not empty.
These error codes apply when COMM SETTINGS is set to
TFTP:
" 0No error.
1TCP/IP kernel is not loaded.
6User aborted communications by pressing
[ESC] key.
201 TFTP.EXE failed.
202 TFTP.EXE not found.
203 Unknown server.
204 Remote file name is invalid.
205 Local file name is invalid.
206 File not found on server.
207 Timeout.
B-16 6100 Hand-Held Computer User’s Guide
Page 71
APPENDIX BUtilities Program
Option 2 COMM SETTING
If you select this option, the Communications Settings dropdown list appears:
1. NETWORK. . .
2. MODEM/DIRECT
3. ACCESSORY CARD
4. HANDHELD
5. REMOTE OPS
6. INTERSERVER
Press the number of a communications settings, or press
the Y or B keys to scroll through the list, then press the
[ENTER] key to enter.
Suboption 1 NETWORK
If you select this suboption, a drop-down list appears with
various networks:
1. NETWORK. . .
1. NPCP RS485
2. NPCP RS232
3. NRINET
4. TFTP
5. ESCVELL NETWARE
Press the number of a network or press the Y or B keys to
scroll through the list, then press the [ENTER] key to
enter. The computer returns to the Communications Menu
with the selected network assigned to Option 2. COMMSETTING. See a sample menu on page B-6.
Press the [ESC] key to exit this drop-down list. The computer takes you to the Communications Menu.
6100 Hand-Held Computer User’s Guide B-17
Page 72
APPENDIX BUtilities Program
Suboption 2 MODEM/DIRECT
If you select this suboption, the computer returns to the
Communications Menu with the MODEM/DIRECT option
assigned to Option 2. COMM SETTING:
If you select either of these suboptions, the computer returns to the Communications Menu with ACCESSORY
CARD or INTERSERVER assigned to Option 2. COMM
SETTING.
PEN*KEY UTILITIES
COMMUNICATIONS
1. BEGIN COMM SESSION
2. COMM SETTING
ACCESSORY CARD
3. UNIT ID
9. ADVANCED UTILITIES
Suboption 4 HANDHELD
Suboption 5 REMOTE OPS
These suboptions are not supported at this time.
6100 Hand-Held Computer User’s Guide B-19
Page 74
APPENDIX BUtilities Program
Option 3 UNIT ID
If you select this option, the Change Unit ID pop-up menu
appears:
CHANGEUNITID
UNIT ID2233233
WORKGROUP
6200IPL
[F4]RESET FACTORY
[ESC]QUIT
Enter up to eight characters to change the Unit ID. Use the
[¬SP] key to backspace and use the [CLR] to restore the
previous ID. Press the [ENTER] key to save the new ID
and return to the Communications Settings menu. Press
the [F4] key to reset the ID to factory default. Press [ESC]
to exit this pop-up menu.
Option 4 NETWORK PARAMETERS
Network Parameters appears as Option 4 when Option 2.
COMM SETTINGS is set to one of these three NETWORK
options: NRINET, TFTP, or ESCVELL NETWARE.
B-20 6100 Hand-Held Computer User’s Guide
Page 75
APPENDIX BUtilities Program
NETWORK PARAMETERS with NRINET or TFTP
If you select this option and Option 2. COMM SETTINGS
is set to NRINET or TFTP, this Network Parameters pop-up
menu appears:
NETWORK PARAMETERS
SERVER NAME
SERVER IP ADDRESS
CLIENT IP ADDRESS
ROUTER
SUBNET MASK
[ESC]QUIT
If you have an alphanumeric keyboard, press the characters
to the host name, then press the [ENTER] key to save the
entry and move to the next field.
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
If you have a numeric keyboard, use the A and " keys to
scroll back and forth through the given set of alphanumeric
characters. After a character is selected, press the
[ENTER] key to enter that character. Press [ENTER]
again to move to the next field. Press the Y or B keys to
move between fields.
Press [ENTER] to save the entries and exit the Network
Parameters menu. Press the [ESC] key to exit without saving the entries.
6100 Hand-Held Computer User’s Guide B-21
Page 76
APPENDIX BUtilities Program
NETWORK PARAMETERS with ESCVELL NETW ARE
If you select this option and Option 2. COMM SETTINGS
is set to NOVELL NETWARE, this frame type drop-down
list appears:
1. 802.2
2. ETHERNET II
3. 802.3 RAW
4. 802.2 W/ SNAP
Press the number of a frame type, or press the Y or B keys
to scroll through the list and press the [ENTER] key to enter. Press the [ESC] key to exit this drop-down list without
changing the frame type.
Option 4 MODEM PARAMETERS
Modem Parameters appears as Option 4 when Option 2.
COMM SETTINGS is set to MODEM/DIRECT.
If you select this option, the Modem Parameters pop-up
menu appears.
MODEM PARAMETERS
1. MODEM TYPE
2. PROTOCOLTTY
3. BPS RATE2400
4. DATA FORMAT8N1
5. AUTO ANSWER ESC
Press the number of a modem parameters option, or press
the Y or B keys to scroll through the list, then press the
[ENTER] button to enter.
Suboption 1 MODEM TYPE
If you select this suboption, a drop-down list appears with
supported modem types. Press the Y or B keys to scroll
through the list, then press the [ENTER] button to enter.
B-22 6100 Hand-Held Computer User’s Guide
NM2400/NM2400A
[ESC]DONE
Page 77
APPENDIX BUtilities Program
" If you select drop-option OTHER EXTERNAL or
OTHER INTERNAL, the Modem Init String pop-up
menu appears:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
[F2]TEST STRING
[ENTER]OK
[ESC]QUIT
a. Enter the initialization string of the modem you are
using. Refer to your modem’s reference manual for
information.
"
NOTE:Use A and " keys on numeric keyboards to scroll the alphanumeric
character set.
"
NOTE:If you leave this menu blank, a string is not saved.
b. Press the [ENTER] key to enter the string or press
[ESC] to exit this pop-up menu.
6100 Hand-Held Computer User’s Guide B-23
Page 78
"
NOTE:Testing the modem initialization string is optional.
" To test the modem string, do the following:
a. Press the [F2] key. The computer replies with
“PLEASE WAIT” and tests the string:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
PLEASE WAIT . . .
[F2]TEST STRING
[ENTER]OK
[ESC]QUIT
Momentarily, the computer displays the modem’s
response:
MODEM INIT STRING
ATE0V0Q0&M0&S1&C1&
D2&R/QX0L1
RESULT:97
[F2]TEST STRING
[ENTER]OK
[ESC]QUIT
APPENDIX BUtilities Program
"
NOTE:Zero indicates the modem was successfully configured. Any other
value indicates an error. See page B-13 for a list of modem errors. If
you purchased this modem from the Norand Mobile Systems Division, contact our Customer Response Center at 1--800--221--9236.
If this modem is not from the Norand Mobile Systems Division, contact your modem supplier.
b. Press the [ENTER] key to update the modem ini-
tialization string. The computer returns to the Modem Parameters pop-up menu with OTHER EXTERNAL or OTHER INTERNAL assigned.
B-24 6100 Hand-Held Computer User’s Guide
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APPENDIX BUtilities Program
Suboption 2 PROTOCOL
If you select this suboption, a drop-down list of various protocols appears:
1. TTY
2. YMODEM
Press the number of a protocol, or press the Y or B keys to
scroll through the list, then press the [ENTER] key to enter. The computer returns to the Modem Parameters pop-up
menu with the selected protocol assigned.
Press the [ESC] key to exit this drop-down list.
Suboption 3 BPS RATE
If you select this suboption, the BPS Rate drop-down list
appears with various bits per second (BPS) rates:
1.1200
2.2400
3.4800
4.9600
5.19200
6.38400
7.57600
8.115200
Press the number of a BPS rate, or press the Y or B keys
to scroll through the list, then press the [ENTER] key to
enter. The computer returns to the Modem Parameters popup menu with the selected BPS rate assigned.
Press the [ESC] key to exit this drop-down list.
6100 Hand-Held Computer User’s Guide B-25
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APPENDIX BUtilities Program
Suboption 4 DATA FORMAT
If you select this suboption, the Data Format drop-down list
appears:
1. 8N1
2. 7E1
Press the number of a data format, or press the Y or B
keys to scroll through the list, then press the [ENTER] key
to enter. The computer returns to the Modem Parameters
pop-up menu with the selected data format assigned.
Press the [ESC] key to exit this drop-down list.
Suboption 5 AUTO ANSWER
This suboption is not supported at this time.
Option 5 NETWORK INTERFACE
Network Interface appears as Option 5 when Option 2.
COMM SETTINGS is set to NRINET, TFTP, or ESCVELL
NETWARE.
If you select this option, the Network Interface drop-down
list appears:
Press the number of a network interface, or press the Y or
B keys to scroll through the list, then press the [ENTER]
key to enter. The computer returns to the Communications
menu with the selected network interface assigned.
B-26 6100 Hand-Held Computer User’s Guide
1. ETHERNET
2. RS485
Page 81
APPENDIX BUtilities Program
Option 5 PHONE NUMBER
Phone Number appears as Option 5 when Option 2. COMM
SETTINGS is set to MODEM/DIRECT.
If you select this option, the Phone Number pop-up menu
appears:
PHONE NUMBER
9...13193693282
[ . ]DIALING PAUSE
[ENTER]OK
[ESC]QUIT
Enter up to 16 characters. Use the [¬SP] key to backspace;
use the [CLR] to reset to the previous phone number, and
press [.] to insert a dialing pause command (“,”).
Press the [ENTER] key to save the new phone number and
return to the Communications Settings menu.
Press the [ESC] key to exit this pop-up menu.
6100 Hand-Held Computer User’s Guide B-27
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APPENDIX BUtilities Program
Option 9 ADVANCED UTILITIES
If you select this option, the Advanced Utilities menu appears:
PEN*KEY UTILITIES
ADVANCED UTILITIES
1. SET DATE/TIME
2. BATTERY STATUS
3. FORMAT RAM DRIVE
4. FORMAT RAM CARD
5. SET BOOT DRIVE
Press the number of an advanced utility option, or press the
Y or B keys to scroll through the list, then press the
[ENTER] key to enter.
"
NOTE:Suboption 4 FORMAT RAM CARD appears only if the FOR-
MAT.COM program is in the PATH.
B-28 6100 Hand-Held Computer User’s Guide
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APPENDIX BUtilities Program
Suboption 1 SET DATE/TIME
If you select this suboption, the Set Date/Time pop-up menu
appears:
SET DATE/TIME
DATE:01/20/80
TIME:23:12:04
[ESC]QUIT
Enter numbers for the month, day, year (1980--2079), hour,
minute, and second (up to 23:59:59). Press the [ENTER]
key after each entry. An incorrect entry causes the computer to default to the initial number. Press the [ESC] key to
exit this pop-up menu.
Suboption 2 BATTERY ST ATUS
Use this suboption to check battery status, and for 6210
Computers, to condition these batteries. The Battery Status
screen appears when you select this suboption:
PEN*KEY UTILITIES
BATTERY STATUS
MAIN PACKCHARGING
VOLTAGE7.37
LAST COND10/10/96
CAPACITY23:59
BACKUP
VOLTAGE2.94
LAST COND10/10/96
CAPACITY23:59
operational after complete
charge. “??:??” if unknown.
" CHARGER:Amount of voltage supplied by
external charge source.
Suboption 3 FORMAT RAM DRIVE
If you select this suboption, the Format RAM Drive pop-up
menu appears:
FORMAT RAM DRIVE
0MB0KB
[ENTER]OK
[ESC]QUIT
Enter the total MB and KB for the RAM drive.
"
NOTE:A zero in both fields deletes the RAM drive.
Press the [ENTER] key after each entry. A pop-up verification appears:
B-30 6100 Hand-Held Computer User’s Guide
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APPENDIX BUtilities Program
FORMAT RAMDRIVE
ALL DATA ON
EXISTING RAM DRIVE
WILL BE DESTROYED!
OK TO CONTINUE?
[ENTER]OK
[ESC]QUIT
Press the [ENTER] key to continue. Press the [ESC] key to
exit the menu.
6100 Hand-Held Computer User’s Guide B-31
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APPENDIX BUtilities Program
Suboption 4 FORMAT RAM CARD
"
NOTE:This suboption appears only if the FORMAT.COM program is in the
PATH. The 512KB flash does not include FORMAT.COM.
If you select this suboption, the Format RAM Card pop-up
menu appears:
FORMAT RAM CARD
1. A:
2. B:
5. E:
6. F:
[ENTER]OK
[ESC]QUIT
"
NOTE:If the computer was booted from a RAM card drive, that drive is not
displayed in the menu.
Press the number of the RAM card drive, or press the Y or
B keys to scroll through the list, then press the [ENTER]
key to enter. A pop-up verification window appears:
ALL DATA ON
RAM CARD
WILL BE DESTROYED!
OK TO CONTINUE?
Press the [ENTER] key to continue. Press the [ESC] key to
exit the menu.
B-32 6100 Hand-Held Computer User’s Guide
FORMAT RAM CARD
[ENTER]OK
[ESC]QUIT
Page 87
APPENDIX BUtilities Program
Suboption 5 SET BOOT DRIVE
If you select this suboption, the Set Boot Drive pop-up
menu appears:
SET BOOT DRIVE
1. A:
2. B:
3. C:
4. D:
5. E:
6. F:
[ESC]QUIT
"
NOTE:The current default drive is highlighted in this menu.
Press the number of a boot drive, or press the Y or B keys
to scroll through the list, then press the [ENTER] key to
enter. The computer returns to the Advanced Utilities
menu.
Press the [ESC] key to exit this pop-up menu.
6100 Hand-Held Computer User’s Guide B-33
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APPENDIX BUtilities Program
B-34 6100 Hand-Held Computer User’s Guide
Page 89
Appendix C
Supported Radio Configurations
""""""""""""""""""""""""""""
RM280
The RM280 is a 2.4 GHz FHSS (Frequency Hopped Spread
Spectrum) Network Interface Card. The RM280 is available in your 6100 Computer as a factory installed option.
The RM280 adds a wireless LAN capability to the handheld computer, allowing it to communicate with other network devices, through the 6710 Wireless Access Point.
Specifications:
Software CompatibilityOperates with most PC compatible commu-
nication protocols that support interfaces to
Open Datalink Interface (ODI) or Network
Driver Interface Specification (NDIS) drivers.
RangeUp to 500 feet (17 meters) line of site; 25,000
square feet (2,322 square meters) in typical
indoor installations
Data Rates (Throughput)800 kbs or 1.6 Mbs, auto selecting
Frequency Band2400--2483 GHz FHSS
Output Power100 mW
Regulatory ComplianceFCC 15.247; DOC RSS 210
FCC IDEHARM2400