Interlogix TruVision NVR 21P User Manual

TruVision NVR 21P User
Manual

P/N 1072755A-EN • REV 1.0 • ISS 04DEC13

Copyright

©

2013 United Technologies Corporation.

Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation.

All

rights reserved.

Trademarks and patents

Trade names used in this document may be trademarks or registered trademarks of the manufacturers
or vendors of the respective products.

Manufacturer

United Technologies Corporation

.

2955 Red Hill Avenue,

Costa Mesa, CA 92626-5923, USA

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

N4131

FCC compliance

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

FCC compliance

Class A:

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial envir

onment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential ar

ea is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

ACMA compliance

Notice!

This is a Class A product. In a domestic environment this product may cause radio

interference in

which case the user may be required to take adequate measures.

European Union directives

2004/108/EC (EMC directive):

Hereby, UTC Climate Controls & Security declares that this devic e is

in compliance or with the essential requirements and other relevant

provisions of Directive

2004/108/EC.

2002/96/EC (WEEE directive):

Products marked with this symbol cannot be disposed of as unsorted

municipal waste in the European Union. For proper recycling, return this product to your local supplier
upon the purch

ase of equivalent new equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info.

2006/66/EC (battery directive):

This product contains a battery that cannot be disposed of as

unsorted municipal waste in

the European Union. See the product documentation for specific battery

information. The battery is marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your

supplier or to a

designated collection point. For more information see: www.recyclethis.info.

Contact information

F

or contact information, see www.utcfireandsecurity.com or www.utcfssecurityproducts. eu.

TruVision NVR 21P User Manual i

Content

Chapter 1 Product introduction 1

Product overview 1

Chapter 2 Installation 3

Installation environment 3
Unpacking the TVN 21 and its accessories 3
Back panel 4
Wiring the keypad 5
RS-485 ports 8
RS-232 port 8
Monitor connections 8
Audio inputs and output 9
Brackets 9

Chapter 3 Getting started 11

Turning on and off the NVR 11
Using the setup wizard 12

Chapter 4 Operating instructions 17

Controlling the TVN 21 17
Using the front panel 17
Using the mouse 22
Using the IR remote control 23
Menu overview 26

Chapter 5 Live vi ew 29

Description of live view 29
Video output 29
Audio output 30
Controlling live view mode 30
Multiview format 31
Sequencing cameras 32
Accessing frequently used commands 33
Configuring live view 35
General settings 37
Configuring time and date 39

Chapter 6 Controlling a PTZ camera 41

Calling up presets, tours and shadow tours 41
Setting and calling up presets 42
Setting and calling up preset tours 44
Setting and calling up a shadow tour 46

ii TruVision NVR 21P User Manual

Chapter 7 Playing back a recording 49

Overview of the playback window 49
Playback pop-up menu 52
Instant playback 53
All-day playback 53
Playback skip time 54
Searching recorded video 54
Playing back recordings by time and video type 55
Playing back recordings by event 56
Creating and playing back bookmarked recordings 57
Slideshow of snapshots 58
Playing back recordings from the system log 59
Playing back frame-by-frame 60
Digital zoom in playback 61

Chapter 8 Archiving recorded files 63

Archiving files 63
Auto archiving 66
Creating and archiving video clips 67
Archiving snapshots 67
Managing backup devices 68
Playing back archived files on a PC 68

Chapter 9 Using the web browser 69

Windows Vista and 7 users 69
Accessing the web browser 70
Web browser overview 70
Using the web browser to configure the device 72
Searching and playing back recorded video 75
Searching for event logs 77
Dual streaming 77
Controlling a PTZ dome camera in the web browser 78
Capturing text insertions 78
Text overlay 80
Using a network storage system 80

Chapter 10 Recording 81

Initializing recording settings 81
Using an external recording device 83
Defining a recording schedule 83
Daily schedules 84
Holiday schedules 85
Manual recording 86
Motion detection schedules 87
External alarm schedules 87
Protecting recorded fil es 87
Configuring redundant r ec or ding 90
Capturing text insertions 90

TruVision NVR 21P User Manual iii

Chapter 11 Alarm settings 91

Description of alarm notification types 91
Setting up motion detection 93
Setting up system notifications 96
Setting up external alarms 96
Triggering or cleari ng alarm outputs ma nu al l y 99
Detecting video loss 99
Detecting video tampering 100

Chapter 12 Network settings 101

Configuring general network settings 101
Configuring PPPoE 103
Configuring DDNS 103
Configuring an NTP server 104
Configuring e-mail 105
Configuring SNMP 105
Configuring UPnP 106
Configuring an FTP server to store snapshots 107
Configuring a remote alarm host 107
Configuring multicast 108
Configuring the server and HTTP ports 108
Configuring the RTSP service port 108
Telnet set up 109
Checking network status 109
Exporting network packet data 110
Port forwarding 110

Chapter 13 Storage management 111

Initializing HDDs 111
Controlling disk storage mode on the HDD 112
Setting up HDD groups 112
Setting the HDD property 113
Checking HDD status 114
Configuring HDD alarms 114
Managing eSATA 114
Checking the S.M.A.R.T. information 115

Chapter 14 Camera settings 117

Adding/removing IP cameras 117
Configuring the camera OSD settings 119
Setting up privacy masking 120
Adjusting video image settings 120
Hiding a camera image from view 121

Chapter 15 NVR management 123

Configuring the RS-232 port 123
Updating system firmw ar e 124
Restoring default settings 125

iv TruVision NVR 21P User Manual

Importing and exporting configuration settings 125
Viewing system information 125
Searching system logs for events 127

Chapter 16 User management 129

Adding a new user 129
Customizing a user’s access privileges 130
Deleting a user 132
Modifying a user 132
Changing the Admin password 132

Appendix A Specifications 133
Appendix B PTZ protocols 135
Appendix C Port forwarding information 137
Appendix D KTD-405 keypad 139

Supported firmware 139
Wiring the keypad 139
Setting up the keypad to work with the TVN 21 140
Operating the keypad 142

Appendix E Maximum pre-recording times 147
Appendix F Supported PTZ commands 149
Appendix G Default menu settings 151

Index 163

TruVision NVR 21P User Manual 1

Chapter 1

Product introduction

Product overview

This is the TruVision NVR 21 (TVN 21) User Manual for the models listed below:

Table 1: Product codes

Global

TVN

-2108P-000 TruVision NVR 21, 8 channels, no storage

TVN

-2108P-2T TruVision NVR 21, 8 channels, 2 TB storage

TVN

-2108P-4T TruVision NVR 21, 8 channels, 4 TB storage

TVN

-2108 P -6T TruVision NVR 21, 8 channels, 6 TB storage

TVN

-2108 P -8T TruVision NVR 21, 8 channels, 8 TB storage

TVN

-2116 P -000 TruVision NVR 21, 16 channels, no storage

TVN

-2116 P -2T TruVision NVR 21, 16 channels, 2 TB storage

TVN

-2116 P -4T TruVision NVR 21, 16 channels, 4 TB storage

TVN

-2116 P -6T TruVision NVR 21, 16 channels, 6 TB storage

TVN

-2116 P -8T TruVision NVR 21, 16 channels, 8 TB storage

TVN

-2116 P -12T TruVision NVR 21, 16 channels, 12 TB storage

TVN

-2116 P -16T TruVision NVR 21, 16 channels, 16 TB storage

TVN

-2132P-000 TruVision NVR 21, 32 channels, no storage

TVN

-2132P-4T TruVision NVR 21, 32 channels, 4 TB storage

TVN

-2132P-8T TruVision NVR 21, 32 channels, 8 TB storage

TVN

-2132P-12T TruVision NVR 21, 32 channels, 12 TB storage

TVN

-2132P-16T TruVision NVR 21, 32 channels, 16 TB storage

China

TVN

-2108 P -000C TruVision NVR 21, 8 channels, no storage

TVN

-2108 P -2TC TruVision NVR 21, 8 channels, 2 TB storage

TVN

-2108 P -4TC TruVision NVR 21, 8 channels, 4 TB storage

TVN

-2108 P -6TC TruVision NVR 21, 8 channels, 6 TB storage

TVN

-2108 P -8TC TruVision NVR 21, 8 channels, 8 TB storage

0BChapter 1: Product introduction

2 T ruVision NVR 21P User Manual

TVN

-2116 P -000C TruVision NVR 21, 16 channels, no storage

TVN

-2116 P -2TC TruVision NVR 21, 16 channels, 2 TB storage

TVN

-2116 P -4TC TruVision NVR 21, 16 channels, 4 TB storage

TVN

-2116 P -6TC TruVision NVR 21, 16 channels, 6 TB storage

TVN

-2116 P -8TC TruVision NVR 21, 16 channels, 8 TB storage

TVN

-2132 P -000 TruVision NVR 21, 32 channels, no storage

TVN

-2132 P -4 TC TruVision NVR 21, 32 channels, 4 TB storage

TVN

-2132 P -8 TC TruVision NVR 21, 32 channels, 8 TB storage

TVN

-2132 P -12 TC TruVision NVR 21, 32 channels, 12 TB storage

TVN

-2132 P -16 TC TruVision NVR 21, 32 channels, 16 TB storage

The TruVision™ NVR 21 is a versatile, user-friendly embedded network video recorder
(NVR) allowing end-users to record up to 32 cameras with a maximum total input
bandwidth of 40/80/160 Mbps, while providing integration with the UTC portfolio of
security solutions, and offering a seamless product experience within the TruVision
brand.

Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode.

The TruVision NVR 21 can fully integrate with the license-free TruVision Navigator
software, which is ideal for most commer ci al appl ic ati o ns . TVN 21’s easy and intuitive­to-use web browser interface enables remote configuration and secure viewing,
searching, and playing back of video from computers connected via the Internet.

TruVision NVR 21P User Manual 3

Chapter 2

Installation

This section describes how to install the TVN 21 unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the NVR. Do not install the unit on top of other hot
equipment. Leave 44 mm (1.75 in.) of space between rack-mounted NVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

Unpacking the TVN 21 and its accessories

When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.

Items shipped with the product include:

1BChapter 2: Installation

4 T ruVision NVR 21P User Manual

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• Brackets

• NVR

• CD with software and manuals

• TruVision NVR 21P Quick Start Guide

• TruVision NVR 21P User Manual (on CD)

Back panel

Figure 1 on page 5 shows the back panel connections and describes each connector
on a typical TVN 21 network video recorder. Details may vary for specific models.

Before powering up the NVR, connect a main monitor for basic operation.

1BChapter 2: Installation

TruVision NVR 21P User Manual 5

Figure 1: Back panel connections

1. Connect one CCTV monitor (BNC-type
connectors).

2. Connect one audio input to RCA connectors.

3. Connect to a RS-232 devic e.

4. Connect to a network.

5. Connect to an optional eSATA device such as
SATA HDD, CD/DVD-RM.

6. Connect to a power cord.

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.

10. Universal Serial Bus (USB). Connect to an
additional device such as a USB mouse,
CD/DVD burner or USB HDD.

11. Terminate the line to the dome cameras using
this RS-485 switch. Default is Off.

12. Connect to a PTZ control.

13. Connect to a keyboard (KTD-405 shown).

14. Connect up to 16 alarm input cables to relay
outputs.

15. Connect up to four alarm relay outputs.

16. Connect to ground.

Wiring the keypad

The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted
pair line. A shielded STP CAT5 network cable is recommended. Ground one end of the
cable, either the first or last device on the RS-485 line.

The maximum number of devices that can be installed in one bus is 255, with a
maximum cable length of 1200 m. The cable length can be expanded using a signal
distributor.

Both the first and the last device in series should be terminated with 120 Ohm
resistance to minimize line reflections. See Figure 2 below.

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6 T ruVision NVR 21P User Manual

Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)

1. Keypad

2. I/O box

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 6.

Figure 3: Star wiring with RS-485 signal distributor

Correct:

1. Keypad

2. I/O box

3. RS-485 distributor

4. See section “RS-485 ports” on page 8

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TruVision NVR 21P User Manual 7

Incorrect:

1. Keypad

2. I/O box

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor to increase the maximum number of devices on the
bus as well as the total range. Each distributor output provides another RS-485 bus,
extending the output an additional 1200 m. Up to 31 NVRs can be connected to each
output. See Figure 4 below.

Figure 4: Expanding the system with an RS-485 signal distributor

1. Keypad

2. I/O box

3. RS-485 distributor

4. See section “RS-485 ports” on page 8

Caution: Most signal distributor s are unidi r ectional. This means that the sig nal onl y
flows from the input towards the outputs. Consequently it is not possible to connect
several keypads.

See section “RS-485 por ts ” below to configure the RS-485 port communication settings.

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8 T ruVision NVR 21P User Manual

RS-485 ports

There are two RS-485 ports on the rear panel of the NVR. See Figure 5 below for the
serial pin outs.

• Dome RS-485:
A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = ­C and D: Not used
G: Ground of dome camera
G: Ground of keypad

• Keyb: Connect the keypad.

Figure 5: RS-485 pins

RS-232 port

Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the
NVR.

Monitor connections

Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector.
The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a
monitor to a TVN 21.

The TVN 21 supports at least 11024 × 768 / 60 Hz resolution in VGA. Adjust your
monitor accordingly to this resolution.

1BChapter 2: Installation

TruVision NVR 21P User Manual 9

Audio inputs and output

The unit is equipped with 1 audio input and two audio outputs. Both the audio input and
the audio outputs are line-level

Audio input

RCA jack, 315 mV, 40 kohms. Unbalanced

Audio output

RCA jack, 315mV, 600 ohms. Unbalanced

Note: Line-level audio requires amplification.

Brackets

The NVR is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount kit.
Contact your local supplier to order the kit.

The NVR has a 2U 19-inch chassis. See Figure 6 below

Figure 6: Rack-mount installation

Attach the small front rack ears to the unit
(screws supplied)

Attach the NVR to the front rails

(screws not included)

To install the racks:

1. Attach the two small front-rack mou nt ears to the NVR (A). The screws are supplied.

2. Attach the two large rear support brackets (not supplied) to the rear rails (B).

3. Attach the NVR to the front rails (C). The screws are not supplied.

Caution:

Do not rack-mount the TVN 21 without the rear rails installed. Failure to install the rear
rails can damage the NVR.

1BChapter 2: Installation

10 TruVision NVR 21P User Manual

TruVision NVR 21P User Manual 11

Chapter 3

Getting started

Turning on and off the NVR

Before starting the power up process, connect at least one monitor to the video out or
the VGA interface. Otherwise, you will not be able to see the user interface and operate
the device.

The NVR auto-detects the video mode (PAL or NTSC) on startup.
It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the NVR:

Turn on the NVR using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the NVR is starting up.

The Start Up Wizard window will appear.

To turn off the NVR:

1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.

To reboot the NVR:

1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.

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12 TruVision NVR 21P User Manual

Using the setup wizard

The NVR has an express installation wizard that lets you easily configure basic NVR
settings when first used. It configures all cameras simultaneously. The configuration
can then be customized as required.

By default the setup wizard will start once the NVR has loaded. It will walk you through
some of the more important settings of your NVR.

Any changes you make to a setup configuration page are saved when you when you
finish the page and return to live view.

Note: If you want to set up the NVR with default settings only, click Next in each screen
until the end.

To quickly set up the TVN 21:

1. Connect all the devices required to the back panel of the NVR. See Figure 1 on
page 5.

2. Turn on the unit using the power switch on the back panel.

3. Select the preferred language for the system from the dropdown list and then click

Next.

4. Enable or disable the option to start the wizard automatically when the NVR is
turned on. Click Next.

5. Administrator configuration:
Navigate to the Admin Passw or d edit box and click the edit box with the mouse, or

press Enter on the front panel or remote control, to display the soft keyboard. Enter
the default admin password, 1234.

Note: You must enter an admin password. To change the Admin password, check

New Admin password and enter the new password and confirm it.

Caution: It is strongly recommended that you change the password of the

administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your NVR, contact your supplier with the serial
number of your NVR to obtain a secure code to reset your NVR.

If you wish to limit the admin rights to only one computer, enter the MAC address of
the user’s computer. Otherwise leave the MAC address unchanged.

Click Next.

6. Time and date configuration:
Select the desired time zone, date format, system time, system date, and manual

DST.

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TruVision NVR 21P User Manual 13

Note: The system time and date are visible on screen. However, they do not
appear in recordings.

Click Next to move to the next page, or Previous to return to the previous page.

7. Network configuration:
Configure your network settings such as the NIC type, Enable or Disable DNCP, IP

address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server
address as well as the alternate one to use.

Click Next to move to the next page, or Previous to return to the previous page.

8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD groups”

on page 112 for further informati on . You can also set up a drive for redundant
recording. See “Configuring redundant recording” on page 90.

After configuring your HDD settings, clic k Initialize and Next to move to the next
page, or Previous to return to the previous page.

2BChapter 3: Getting started

14 TruVision NVR 21P User Manual

9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be add ed, ent er

User name and Admin password, then click the Add button. Click, Next to move to
the Recording Configuration screen.

10. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras

connected to the NVR.

Check the Constant Recording check box for the NVR to record continuously all
day. If left unchecked, the NVR will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detecti on events, check Event (Motion).
To record alarm events, check Alarm.

11. When all the required changes have been entered, a page appears showing all the
settings.

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TruVision NVR 21P User Manual 15

Click Finish to exit the Wizard. The NVR is now ready to use.

2BChapter 3: Getting started

16 TruVision NVR 21P User Manual

TruVision NVR 21P User Manual 17

Chapter 4

Operating instructions

Controlling the TVN 21

There are several ways to control the NVR:

• Front panel control

• Mouse control

• IR remote control

• KTD-405 keypad control (see Appendix)

• Web browser control

You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given only
when they differ substantially from mouse control methods.

Using the front panel

The function buttons on the front panel control can be used to oper ate ma ny, but not all,
of the main functions of the NVR. The LED indicators light up or flash to alert you of
various conditions. The functions available can be limited by setting passwords. See
Figure 7 below for more information.

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18 TruVision NVR 21P User Manual

Figure 7: Front panel

The controls on the front panel include:

Table 2: Front Panel Elements

Item

Name Description

1

. Numeric buttons Switch between different cameras in live, PTZ control or

playback modes.
Enter numerals 0 to 9 when using the virtual keyboard.

2

. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as

a USB mouse, CD/DVD burner, and USB Hard Disk Drive
(HDD).

3

. Status LEDs Power: Green indicates the NVR is working correctly. Red

indicates a fault.
Alarm: Red indicates that there is a sensor Alarm In or another

alarm such as motion or tampering.
Tx/Rx: Flashing green indicates a normal network connection.

No light indicates that the NVR is not connected to any network.
HDD: HDD indicator blinks red when data is being read from or

written to the HDD. A steady red light indicates a HDD exception
or error.

Ready: Green indicates the device is functioning properly.
Archive: Blinking gre en in d icat es archiving is in progress.

4

. Archive button Press once to enter quick archive mode. Press twice to start

archiving. Indicator blinks green when data is being written to
backup device.

5

. Direction

The DIRECTION buttons are used to navigate between different
fields and items in menus.

Enter button The ENTER button is used to confirm selection in any of the

menu modes.
See Table 3 on page 20 for a detailed description of these

buttons by different tasks.

6

. PTZ buttons Zoom:

In live view mode, playback mode, and PTZ control mode

use this button to zoom in and out. Also use them to navigate
within menus.

Preset: In PTZ Control mode, press Preset and a numeric
button to call the specified preset.

Also use to edit holiday mode, video search mode, HDD
selection mode, user management mode, bookmark
management, and bookmark search.

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TruVision NVR 21P User Manual 19

Item

Name Description

Tour: In PTZ Control mode, press Tour and a numeric button to

call the specified shadow tour.
Also use to scroll between calendar months and to navigate in a

text field.
See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

7

. IR receiver Receiver for IR remote.

To connect the remote control to the NVR, press the Device
button, enter the device address, and press Enter. See “Using
the IR remote control” on page 23 for more information.

8

. Menu and Search buttons Menu: Enter/exit the main menu.

Search: In live view, enter the advanced search menu.

9

. Playback buttons See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

Reverse: In live view mode, use to play back the earliest
video. In playback mode, playback a camera in the reverse
direction.

Pause: In live view

, freeze the last image of the live display

for all active cameras displayed. In playback mode, stop
playback.

Play: In live view mode, play all-

day playback of the current

camera (upper-left video tile if in multiview mode). In playback
mode, play back a camera in the forward direction. In search
mode, play back a selected video or view a snapshot. In PTZ
mode, do an auto tour.

Live: Switch to live view mode.
Replay: In playback mode,

start playing the current file. Starts at

the beginning of the file.

10

. Front panel lock You can lock or unlock the front panel with a key.

11

. Display buttons See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.
Display: In multiview mode, toggle through the various

multiviews (full, quad, 1+5, 1+7, 9, and 16).
In HDD information mode and user management mode delete a

selected item. In PTZ mode, delete a selected key point. In Log
Search mode, display the details of a log file in Log Search
result.

Seq: In Live View mode, start/stop sequencing cameras on the
current monitor.

A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
F1: In Playback mode, click to start and stop video clipping. For

audio, press F1 and a numerical button to play the audio of the
specified camera in live view.

In System Information mode, get the DDNS URL. In User
Management mode, pop up the Permission screen of a selected
item in User Management > User > User Management. Delete a
selected item from USB flash drive. Exit the virtual keypad.

F2: In live view mode, all-day playback, and playback modes

press to display or hide the time or control bar. In PTZ mode,

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20 TruVision NVR 21P User Manual

Item

Name Description

stop all ongoing operations. Select or deselect an item. Enter a

selected folder of the external storage device, such as a USB
flash drive used for archiving.

Table 3: Front panel button functions by task

Task

Button

Button function

Live view mode

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.
Zoom +/- Press + to digitally zoom in the current camera (upper-left video

tile if in multiview mode) and press – to exit.

Reverse Press to play the earliest video file of the current camera (upper-

left video tile if in multivie w mode).

Pause Press to freeze the last image of the live display for all active

cameras displayed.

Play Press to play all-day playback of the current camera (upper-left

video tile if in multiview mode).

Live Press to switch to live view mode;
Seq Press to start/stop sequencing cameras on the current monitor.

Hold the Seq button for three seconds to start and stop
sequencing on the even monitor.

A Press to select the main monitor.
B Press to select the event monitor.
F2 Press to display/hide the time bar.
Menu Lock or unlock the front panel by holding it for five seconds.

Press to enter the advanced search menu.

Playback mode

Direction The left and right buttons are used to speed up and slow down

recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.

Enter Press to pause the video. Press again to restart the video.

In single-frame Playback mode

, press to advance the video by a

single frame.

Zoom +/- Press + to zoom in the current camera (upper-left video tile if in

multiview mode) and press – to exit.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction.

Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.

Replay Press to start playing the current file. Starts at the beginning of

the file.

F1 Press to click to start and stop video clipping.
F2 Press to hide the control panel.

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TruVision NVR 21P User Manual 21

Task

Button

Button function

Pause

Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.

PTZ control mode

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow

tour.

Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

F2 Press to stop all ongoing operations.

Menu navigation

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Zoom +/- Press Zoom + and – to switch between different tabs in a menu

screen.

Preset Press to navigate in a text field, press to move the cursor to the

left.

Tour Pre ss to navigate in a text field, press to move the cursor to the

right.

F1 Press to exit the virtual keypad.
F1 Select all or deselect all options in a menu.
F2 Press to select or deselect an item.

Multiview mode

Display Press to toggle through the various multiviews: full, quad, 1+5,

1+7, 9, and 16.

Calendar mode

Zoom +/- Press Zoom+ and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years.
Press Zoom+ again to quit the calendar mode.

Tour Press Tour and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years.
Press Tour again to quit calendar mode.

Menu Press

Menu and then Up/Down buttons to scroll between weeks.

Press Menu and then Left/Right buttons to scroll between days.

Search mode

Play Play a selected video from the Event Search results.

Play a selected video from the Log Search results.
Play a selected video from the Normal Search results.
View a selected picture from the Picture Search results.
Play a selected video from the Bookmark Search results.
Play a selected video on the USB flash drive.

Holiday mode

Preset Press to edit a holiday listed under Display Mode Setting >

Holiday > Holiday Setting.

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22 TruVision NVR 21P User Manual

Task

Button

Button function

Video search mode

Preset Press to lock or unlock a selected video file in the Video Search

results list.

User management
mode

Preset Press to edit a user selected from the list under User

Management > User > User Management.

Display Press to delete a selected item in the User Management > User

> User Management.

F1 Press to pop up the Permission screen of a selected item in

User Management > User > User Management.

Log search mode

Press to display the details of a log file in Log Search result.

HDD selection mode

Preset Press to edit the selected HDD listed under System Setting >

Hard Disk > HDD information.

HDD information mode

Display Press to delete an item from System Settings > Hard Disk >

HDD Information.

System

information

mode

F1 Press to get the DDNS URL.

Audio

F1 Press F1 and a numerical button to play the audio of the

specified camera in live view.

USB flash drive

F1 Press to delete a selected item from USB flash drive.

F2 Press to enter a selected folder of the external storage device,

such as a USB flash drive used for archiving.

Using the mouse

The USB mouse provided with the NVR can be used to oper ate all the functions of the
NVR, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.

Connect the mouse to the NVR by plugging the mouse USB connector into the USB
port on the front or back panel. The mouse is immediately operational and the pointer
should appear.

Note: Use a USB 1.1 or higher mouse.

Move the pointer to a command, option, or button on a screen. Click the le ft mous e
button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 below for a descri ption of the mouse buttons.

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TruVision NVR 21P User Manual 23

Table 4: Mouse buttons

Item

Description

Left button

Single-Click Live view: Select a camera to display the quick access

toolbar (see “Accessing frequently used commands” on page

33).
Menu: Select a component of a menu, such as a button or an

input field. This is similar to pressing the Enter button on the
remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection

functions: Select the target area.
Digital zoom-in: Drag and select target area.

Right button

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

Scroll

-wheel Scroll Up Live view: Return to the previous screen.
Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next screen.

Menu: Move the selection to the next item.

Using the IR remote control

The NVR is supplied with an infra red (IR) remote control unit. Like the mouse, it can be
used to operate all of the main functions o f th e TVN 21.

The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with NVRs with that address. No
programming is necessary if using a single TVN 21.

The device ID address only applies when using a remote control and not when using a
keypad.

You can purchase a remote control by ordering part number TVR-REMOTE-1 IR
Remote Control.

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24 TruVision NVR 21P User Manual

Figure 8: IR remote control

Item Description

1

. Alarm

Acknowledge an alarm.

2

. Device

Enable/disable the IR remote control to control the

TVN 21.

3

. Numeric buttons

Select a camera, and enter a number in a menu option.

4

. Display

Switch between the different multiviews.

5

. Mon A and Mon B

Switch between monitors A and B.

6

. Live

Return to live view

mode.

7

. Menu

Activate the main menu.

8

. Seq

Start /stop sequencing.

9

. , , ,

In Menu mode: Use left or right arrow buttons to select and up or down arrow
buttons to edit entry.

In PTZ mode: Use to

control PTZ.

In Playback mode: Use to control playback speed.

10

. OK

Confirm selection.

11

. Zoom + and -

Use to control zoom of camera lens.

12

. Preset

Enter preprogrammed three

-digit code to call up a preset.

13

. Tour

Enter preprogrammed

one-digit code to call up a preset tour.

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TruVision NVR 21P User Manual 25

Item Description

14

. Focus + and -

Use to control focus of camera lens.

15

. Playback control

Use to control playback (Rewind, Pause, Play, and

Fast Forward).

16

. Search

Open the Search menu.

17

. Replay

Replay the selected file from the beginning.

18

. Eject

Eject the CD or DVD disk.

19

. Archive

Press once to enter quick archive mo

de. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test
operation.

To connect the remote control to the TVN 21:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The main menu screen appears.

2. Click Display Mode Settings > Monitor.

3. Check the device address value. The default value is 255. This device address is
valid for all IR controls.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the TVN 21.

6. Press OK on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.

3. Replace the battery cov er .

Troubleshooting the remote control:

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

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26 TruVision NVR 21P User Manual

Menu overview

The TVN 21 has an icon-driven menu structure that allows you to configure the unit’s
parameters. Each command icon displays a screen that lets you edit a group of
settings. Most menus are available only to system administrators.

The screen is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 9 below.

You must be in live view mode to access the main menu.

Figure 9: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 5 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Table 5: Description of the menu toolbar icons

Icon Name Description

Display mode settings

Configures disp lay settings including system date and time,

audio output, device name, dwell time, schedule, language,
and display formats. See “Configuring live view” on page 35
and “Holiday schedules” on page 85.

Camera management

Configures camera settings including OSD display, motion

detection, privacy masking, video image adjustments

, video

loss, and copy settings to other cameras. See Chapter 14
“Camera settings” on page 117.

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TruVision NVR 21P User Manual 27

Icon Name Description

Video schedule

Configures recording settings including recording

schedules, record quality, auto delete mode, and recording
mode. See Chapter 10 “Recording” on page 81.

Network settings

Configures standard network settings including IP address,

e-mail notifications, DDNS setup, and ad vance d net wo rk
settings. See Chapter 12 “Network settings” on page 101.

Alarm settings

Configures alarm settings including alarm input, relay

output, and remote alert. See Chapter 11 “Alarm settings”
on page 91.

PTZ settings

Configures PTZ settings including RS-485 settings. See

Chapter 6 “Controlling a PTZ camera” on page 41.

User

management Configures users, passwords, and access privileges. See

Chapter 16 “User management” on page 129.

System settings

Configures system settings including RS-232 settings,

firmware upgrade, hard drive settings, and boot log. See
Chapter 13 “Storage management” on page 111 and
Chapter 15 “NVR management” on page 123.

Help information

Provides reference information to the various toolbars,

menus, and keys within the interface.

Power manager

Provides access to logout, reboot and shutdown options.

See “Turning on and off the NVR” on page 11.

To access the main menu:

1. In live view press the Menu button on the remote control or front panel.

- Or ­Right-click the mouse and select Menu fr om the pop-up menu.
The main menu screen appears. The Display screen appears by default.

2. Click the required menu icon to display its submenu options. Modify the
configura tion parameters as required.

3. Click Apply to save the settings.

4. Click Back to return to live view.

Using the soft keyboard

A keyboard will appear on-screen when you need to enter characters in a screen
option. Click a key to input that character.

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28 TruVision NVR 21P User Manual

Figure 10: The soft keyboard

Description of the keys in the soft keyboard:

Switch to lo

wercase/uppercase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Confirm selection

Exiting the main menu

Press the Menu button on the front panel to exit the current menu screen and return to
live view or click Back in a main menu.

TruVision NVR 21P User Manual 29

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The NVR automatically enters into live view mode once powered up.
On the viewer, you can see the current date and time, camera name, and whether a
recording is in progress.

Status information

Information on the system and camera status is displayed as icons on the main and
spot monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:

Table 6: Description of the on-screen status icons

Icon

Description

Indicates a sensor alarm.

Indicates recording (such as manual recording, motion detection or alarm­triggered recording).

Indicates a motion detection event.

Indicates a video loss event.
Indicates alarms and system notifications. Clicking the icon opens a screen that

lists the alarms and notifications.

More than one icon can be displayed at the same time.
The system status is displayed on the front panel by the status LEDs.

Video output

The NVR can be connected to up to three monitors. However, only one monitor can be
controlled at a time.

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The NVR automatically checks the monitor outputs used. If more than one monitor is
connected, it then defines which monitor is the main one and which is the auxiliary.

If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are
both connected to the NVR, both will be main monitors; they will both show the same
view. However, you will not be able to control each individually.

To select the video output of the main monitor:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > General.

3. From Video Output Interface, select which monitor will be the main monitor: HDMI
(depends on NVR model), VGA, or main BNC. HDMI is defau lt, if connected.

To control a monitor:

On the front panel press button A to select the main monitor. Press butto n B to
select the event monitor.

Audio output

The HDMI monitor connector on the back panel outputs both video and audio signals.
There is an audio output on the back panel for speakers.

Controlling live view mode

Many features of the live view mode can be quickly accessed by placing the cursor on a
live image and clicking the right-button of the mouse. T he mo use me nu appe ar s (see
Figure 11 on page 30).

Figure 11: The mouse menu for the main monitor

The list of commands available depends on which monitor is active; main or spot
(monitor B). See Table 7 below. The default settings of these commands are provided
in Appendix G, “Default menu settings” on page 149.

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TruVision NVR 21P User Manual 31

Table 7: Mouse menu for monitor A (main monitor)

Item

Name Description

1.

Menu Enter the Main menu.

This option is not available from monitor B.

2.

Single camera Switch to a full-screen view for the selected camera from the

dropdown list.

3.

Multi camera Switch between the different multiview options from the dropdown

list.

4.

Previous screen Displays the previous camera.

5.

Next screen Displays the next camera.

6.

Start auto-switch Turn on sequence mode. The screen automatically sequences

between cameras. See “Viewing in multiview” on page 32.
Go to Menu > Display Mode Settings > Layout > Dwell Time to set

up.

7.

All-day playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “All-day
playback” on page 53 for more information.

8.

Monitor B Switch between monitors A (main) and B (spot).

9.

Advanced search Enter the advanced video search menu. See ““Searching recorded

video” on page 54” for more information.

10.

Output mode Select VGA, HDMI, or BNC.

1

1. Close timebar Open/close the time bar.

Note: When the monitor B is active, the main monitor commands are unavailable.

Table 8: Mouse menu for monitor B (spot monitor)

Item

Name Description

1.

Single camera Switch to a full-screen view for the selected camera from the

dropdown list.

2.

Multi camera Switch between the different multiview options from the dropdown

list.

3.

Previous screen Displays the previous camera.

4.

Next Screen Displays the next camera.

5.

All-day playback Playback the recorded video of the selected day from selected

cameras. See “All-day playback” on page 53 for more information.

6.

Monitor A Switch between monitors A (main) and B (spot).

Multiview format

The NVR has full screen display format as well as five multiview formats.

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32 TruVision NVR 21P User Manual

Viewing in full screen

Press the numeric button on the front panel to switch to the corresponding camera
display. For example, press button 10 to view camera 10.

Right-click the mouse and select Single Camera from the menu. Select the camera
required from the list.

Viewing in multiview

A video tile is any cell in a multiview display. A camera image can only be shown in one
video tile at a time. The NVR has five multiview display formats available as well as full
screen. See Figure 12 below.

To change the multiview display that appears by default, go to the Display menu. See
“Changing the camera sequence” on page 36 for more information.

Figure 12: Multiview display formats

To select a multiview format:

1. Press the Display button on the front panel to cycle through different display
formats.

You can also right-click the mouse and select Multi Camera from the menu. Select
the desired multiview displ ay layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on sc r een, be f ore
advancing to the next camera in the sequence list.

The default sequence displays each camera in numerical order. However, each camera
on the main and spot monitors can have a pre-programmed dwell time and seque nc e
order. See “Changing the camera sequence” on page 36 for mor e in for ma ti on.

Sequencing live view mode using the front panel:

1. Select the camera where you want to start sequencing.

2. Press the Seq button on the front panel to start sequencing.

3. Press the Seq button again to stop the sequencing.

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Sequencing live view mode using the mouse:

1. Select the camera where you want to start sequencing.

2. Right-click the mouse and select Start auto-switch to start the sequencing.

3. Right-click the mouse and select Stop auto-switch to stop the sequencing.

Accessing frequently used commands

The quick access toolbar in live view lets you quickly access regularly used commands.
Position the cursor over a video image and left-click the mouse. The toolbar appear s
(see Figure 13 on page 33).

Figure 13: Quick access toolbar

Table 9: Description of the quick access toolbar icons

Icon Description

Freeze: Freeze the live image of the selected camera.

Although the image pauses, time

and date information does not. The system clock continues to run.
Manual recording: Start/stop manual recording.

The icon is red when manual recording is enabled. See “Manual recording” on page 86
for information on setting up this function.

Instant playback: Playback the recorded video from the last programmed period
(default time is five minutes). If no recording is found, then there was no recording
made.

Click the icon and select the desired camera. Click OK.
See “Instant playback” on page 53 for information on programming this time.

Audio: Enable/Disable audio output. The audio option must

already have been setup in

the Display menu.

Quick snapshot

: Capture a snapshot of a video image. The image is saved on the unit.

PTZ control: Enter PTZ control mode.

Digital zoom: Enter digital zoom. See “Digital zoom ” below for further information.

Image settings: Enter the image settings menu to modify the image lighting levels.

There are three options:

Customize: Modify brightness, contrast, saturation, and hue values.
Restore: Restore image settings to previous values.

These settings can also be modified from the Camera>Image menu (see page
“Adjusting video image settings” on page 120.

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Icon Description

Text show: Display inserted text on screen. Color of the text can be changed: Black,

white, or pink.

Auto focus: Automatically focus the camera lens for the sharpest picture.

Lens initialization: Initialize the lens of a camera wi t h a motorized lens, such as PTZ

or IP cameras. This function helps to maintain lens focus accuracy over prolong periods
of time.

Close toolbar: Close the shortcut toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and playback usi ng
the digital zoom command. The zoom command magnifies the camera image four
times. See Figure 14 on page 34.

Figure 14: Digital zoom screen

To quickly zoom in/out on a camera image:

1. Select the camera you wish to use.

2. Left-click the mouse and select the digital zoom icon, or on the front panel press the

Zoom+ button. The digital view screen appears.

3. Left-click the mouse and drag the red square to the area of interest, or move the
directional buttons on the front panel to position the red square. The selected area is
magnified.

4. To exit digital zoom right-click the mouse or press the Zoom- button on the front
panel.

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TruVision NVR 21P User Manual 35

Configuring live view

The setup of live view can be modified from the main menu to suit different needs, such
as the different monitors, multiview layout, and dwell time options. You can also enable
audio output.

Figure 15: Layout screen

Table 10: Description of the layout screen

Sub

menu name Description

General tab

Video output interface

Select which monitor will be the main monitor: HDMI (depends on

NVR model), VGA, and main BNC. Default is VGA, if connected.

Live view mode

Select which multiview layout will be default in live view mode. Default

is 3x3 multiview layout for the 8-channel NVR and 4x4 for the 16 or
32-channel NVR.

Dwell time

Set the length of time for which a camera image is displayed on the

selected monitor before moving to the next camera during
sequencing. Default is off (“No switch”).

Enable audio out

Check the box to enable/disable audio output. Default is disable.

Even

t output Designates which monitor will be the output to show the event.

Default

is HDMI.

Event

full screen

monitoring dwell time

Set the length of time for which an event appears on the output
monitor before moving to the next camera during sequencing. Default
is 10 seconds.

Alarm full screen
monitoring dwell time

Set the length of time for which an alarm appears on the output
monitor before moving to the next camera during sequencing. Default
is 10 seconds.

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36 TruVision NVR 21P User Manual

To set up the display options:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > General.

3. Specify the desired settings for each of the menu options.

4. Click Apply to save the settings.

5. Click Back to return to live view.

Changing the camera sequence

The cameras are sequenced in numeric order by default. You can change the
sequence order of the cameras for al l monitors.

You can switch the channel of a camera with that of another camera in the system. This
lets you, for example, have the images of camera 1 appear on channel 10, and the
images of camera 10 appear on channel 1. This feature is useful when you want to
watch the sequence of images from specific cameras so that they are next to each
other on-screen.

See Figure 16 below. Each video tile displays both the order of the camera in the
sequence and the camera number.

Figure 16: Camera layout and sequence screen

Multiview layout selection bar

Camera order in the sequence

Camera number selection

To set the camera sequencing:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > View.

3. From Video Output Interface, select the desired monitor from the drop-down list.

4. From the multiview layout selection bar, select the desired multiview layout.

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TruVision NVR 21P User Manual 37

5. Select the video tile of the camera whose order you want to change. The selected
tile is highlighted green.

6. In the selected tile, select the new camera sequence order by scrolling the through
the list of available camera numbers.

Note: “X” means that the camera is not displayed.

7. Click Apply to save the settings.

8. Click Back to return to live view.

General settings

Use this screen to configure the monitor image, GUI language, login password
requirement, monitor resolution as well as to configure the NVR name and address .
See Figure 17 below.

The NVR can support NTSC or PAL video output. The video format is auto detected.
The changes are immediately implemented once Apply is clicked to save the settings.

Figure 17: Monitor setup screen: General Settings

Table 11: Description of the Monitor setup screen: General Settings

Option

Description

Language

Change the language of the system.

Select the desired language from the drop-down list and cl ic k Apply. The
language displayed changes immediately.

Device name

Define the NVR name. The default name is TVN 21.

Click the edit box and enter the new name from the soft keyboard.

Device address

The device number to use for the NVR

when programming the remote control.

The default value is 255.

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Option

Description

Zone ID

Each NVR in a daisy chain must have a unique zone ID so that it can be

controlled by a KTD-405 keypad.
The default value is 1.

VGA resolution

Define the VGA resolution.

Select one of the options from the drop-down list and click Apply. The
selected resolution must be the same as that of the monitor.

HDMI resolution

Define the HDMI resolution.

Select one of the options from the drop-down list and click Apply. The
selected resolution must be the same as that of the monitor.

Password required

Define whether a login pas s word is req uire d.

Check the box to enable/disable and click Apply.

Enable wizard

Define whether the wizard tool starts when the NVR is turned on.

Check the box to enable/disable and click Apply.

Display status icons

Define whether the status icons are displayed.

Figure 18: Monitor Setup screen: More S ettings

Table 12: Description of the Monitor Setup screen: More Settings

Option

Description

Monitor standard

The video standard used is auto detected but can be manually changed.

Modify the video standard used to PAL or NTSC and click Apply.

Output mode

Define the desired output mode.

Select one of the options from the drop-dow n list: Stan dar d, Brig ht, Soft, or
Vivid.

Monitor brightness

Modify the video output brightness.

Adjust the scroll bar point to the desired level and click Apply.

Event hint

Define whether the event hint icon appears on screen. See “Status

information” on page 29 for more information.

TimeBar transparent

Modify the transparency of the menus on-

screen relative to the background to

make the menu screens easier to read or less prominent on-

screen. Default is

non-transparent.
Select one of the options from the check box.
Check the box to enable or disable and click Apply.

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TruVision NVR 21P User Manual 39

Option

Description

Enable TimeBar

Enable/Disable Time Bar in live view mode.

TimeBar size

Modify the size of the system time bar that always appears on-screen. The

sizes available are large, medium, or small.

Instant playback time

Modify the instant playback replay period. The time options are between five

to 30 minutes from actual time. Default is five minutes

Enable

logout lock When the system log out, the front panel is automatically locked.

To unlock the front panel, press the Menu button for 5 seconds.

Menu timeout

Define the time in minutes after which the menu screen reverts to live view

mode.
Select a time from the drop-down list and click Apply.

Mouse pointer speed

Modify the speed of the mouse pointer.

Adjust the scroll bar point to the desired level and click Apply.

Configuring time and date

You can set up the date and time that will appear on-screen. It is not included in
recordings. This time and date display is separate fro m the embedded one that appears
for each camera (see “Configuring the camera OSD settings” on pa g e 119 for more
information on embedded ca mer a tim e and da t e).

The start and end time of daylight saving time (DST) in the year can also be set. DST is
deactivated by default. See Figure 19 below for the Time settings screen.

Figure 19: Time and date settings screen

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40 TruVision NVR 21P User Manual

Table 13: Description of the time and date settings screen

Option

Description

Time zone

Select the time zone of the NVR from the drop-down list.

Date format

Select the date format from the drop-down list. Default format is MM-DD-

YYYY.

Time format

Select the time format from the drop-down list. Default format is 24-hour

format.

Display week

Display the day of the week in the monitor time bar.

Check the box to enable/disable. Default format is Disable.

System date

Define the system date.

Default date is the current date.

System time

Define the system time.

Default time is the current time.

Auto DST adjustment

Define DST is automatically. It depends on the tim e zone se lecte d.

Default format is Disable

Enable DST

Manually define DST. If this option is selected, the Auto DST adjustment

option is disabled.
Default format is Disable.
Click the check box to enable or disable daylight savings time (DST).

From

Enter the start date and time for daylight savings.

To

Enter the end date and time for daylight savings.

DST bias

Set the amount of time to move DST forward from the standard time.

Default is 60 minutes.

To set up the system time and date:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Time. Modify the settings to the desired values.

3. Click the Apply button to immediately implement the changes.

TruVision NVR 21P User Manual 41

Chapter 6

Controlling a PTZ camera

You can control PTZ dome cameras using the buttons on the front panel, the keypad,
and IR remote control as well as using the PTZ control panel accessed with the mouse.
Access to PTZ commands may require a password.

A detailed list of the PTZ commands available for many different camera protocols is
available in Appendix F on page 149.

Calling up presets, tours and shado w tours

When in live view you can quickly call up the list of existing presets, preset tours, and
shadow tours by using the front panel, remote control, mouse, and keypad.

Front panel Press Enter. PTZ control panel appears.
Mouse Left-click the mouse on the desired camera image. The quick access toolbar

appears. Click the PTZ control icon to enter PTZ mode. The PTZ control panel

appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Enter button on the keypad. For further information, see Appendix D

“KTD-405 keypad” on page 139.

If the display is in multiview format, it changes to full screen format for the selected
camera. See Figure 20 below for a description of the PTZ control panel.

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Figure 20: PTZ control panel

Table 14: Description of the PTZ control panel

Item

Name Description

1.

Directional pad/auto-

scan buttons

Controls the movements and directions of the PTZ. Center button is
used to start auto-pan by the PTZ dome camera.

2.

Zoom, focus and iris Adjusts zoom, focus and iris.

3.

PTZ movement Adjusts the speed of PTZ movement.

4.

Toolbar

Turns on/off camera light. This command is not supported on
all PTZ cameras.

Turns on/off camera wiper. This command is not supported
on all PTZ cameras.

Zoom area.
Centers the PTZ dome camera image. Not all PTZ cameras

support this command.
Jumps to the home position.

5.

Select PTZ command Displays the desired function from the scroll bar: camera, preset,

preset tour or shadow tour.

6.

Open/close menu Opens/closes the PTZ command section of the PTZ control panel.

7.

Exit Exits the PTZ control panel.

Setting and calling up presets

Presets are previously defined locations of a PTZ dome camera. It allows you to quickly
move the PTZ dome camera to a desired position. They are configured and modified
from the PTZ configuration window (see Figure 21 below).

Note: The PTZ dome camera used must be able to support a preset command. See

Appendix F on page 149 for the complete list of PTZ commands available by camera
protocol.

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Figure 21: PTZ configuration window

Table 15: Description of the PTZ configuration window

Item

Name Description

1

. Save preset Saves preset.

2

. Call preset Calls up pre-existing pres et .

3

. Shadow tour toolbar

Starts recording the shadow tour.
Saves the shadow tour.
Starts the selected shadow tour.
Stops the selected shadow tour.

4

. Preset tour toolbar

Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.

Deletes all the preset tour steps.
Scrolls up the list to select another preset.

Scrolls down the list to select another preset.

To set up a preset:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Use the directional, zoom, focus and iris buttons to position the camera in the

desired preset location.

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3. Check Save Preset and select a preset number. The preset is enabled and stored

in the camera.
If the desired preset number is larger than the 17 numbers listed, click […]. The

Preset screen appears. Select a preset number by scrolling through the list of
available presets and click the OK button to save changes.

Note: Presets can be overwritten.

4. Click Back to return to live view.

To call up a preset:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick access

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the quick

access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Preset and double-click the desired preset from the list. The

camera immediately jumps to the preset position.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings. The

PTZ configuration window appears.

2. Check Call Preset and enter the preset number to call up. The camera immediately

moves to that preset positi on.

3. Click Back to return to live view.

Setting and calling up preset tours

Preset tours move a PTZ dome camera to different steps (called “Keypoint” in the
interface). The camera stays at a step for a set dwell time before moving on to the next
step. The steps are defined by presets (see “Setting and calling up presets” on page

42.)
Each preset tour consists of steps. A step consists of a step number, a dwell time, and

a speed.
The step number is the order the camera will follow while cycling through the preset

tour. The dwell time is the length of time for which a camera stays at a step before
moving to the next one. The speed is the rate at which the camera will move from one
key point to the next.

Note: The PTZ dome camera used must be able to support a preset tour command.

See Appendix F on page 149 for the complete list of PTZ commands available by
camera protocol.

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To set up a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The Keypoint

window appears. Select the preset number, dwell time and speed of the step. Click

OK to save the settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps (“Keypoints”) in the preset tour.

5. Click Back to return to live view.

To delete a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. From the preset list, select a tour number and click to delete the selected the

preset tour.
– Or –

In the preset tour toolbar, click to delete all the presets for the selected tour.

3. Click Back to return to live view.

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To call up a preset tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick access

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the quick

access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The

camera immediately carries out the preset tour movement.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click

to stop the preset tour.

3. Click Back to return to live view.

Setting and calling up a shadow tour

The shadow tour command remembers the manually-controlled PTZ dome camera
movement track. One shadow tour can be set up.

Note: The PTZ dome camera used must be able to support a shadow tour command.

See Appendix F on page 149 for the complete list of PTZ commands available by
camera protocol.

To set up a shadow tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the shadow tour from the list.

3. To record a new shadow tour, click and use the directi onal but t ons on t he PTZ

control panel to move the camera along the desired path.

4. Click to save the shadow tour.

Note: The shadow tour can be overwritten.

5. Click Back to return to live view.

To call up a shadow tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ Control icon in the quick access

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –

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On the front panel, select the desired camera and press Enter on the joystick to call
up the quick access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list.

The camera i mmediately carries out the shadow tour movement.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the shadow tour from the list and click to start the tour. Click to stop

the shadow tour.

3. Click Back to return to live view.

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TruVision NVR 21P User Manual 49

Chapter 7

Playing back a recording

The NVR lets you to quickly locate and play back recorded video. There are four ways
to play back video:

 Instant playback of the most recently recorded video
 All-day playback of the day’s recorded video
 Search the video archives by specific time, events, bookmarks, or snapshots
 Search the system log

The NVR continues to record the live view from a camera while simultaneously playing
back video on that camera display. You must have the access privilege to play back
recordings (see “Customizing a user’s access privileges” on page 130 for more
information).

Cameras in multiview mode play back simultaneously. This means, for example, that it
is easy to follow the path of an intruder who has passed in front of several cameras.

Overview of the playback window

It is easy to manage playback from the playback window.
The playback video can be set up to display a time/date stamp for evidentiary purposes

(see “Configuring the camera OSD settings” on page 119).

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Figure 22: Playback window

1. Playback viewer.

2. Camera panel. Select the cameras for

playback. Move the mouse over the area to
display the list of cameras available.

3. Calendar panel.
Blue: Current date
Green/Yellow/Red: Recordings available on the
NVR.

4. Playback control toolbar. See Figure 23.

The playback control toolbar

It is easy to manually control playback using the playback control toolbar. See
Figure 23 below.

Note: The control toolbar does not appear for instant playback.

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Figure 23: Playback control toolbar (search playback example shown)

Ite

m Description

1.

Audio and video control toolbar:

/ Audio on/off.
/ Start/stop a video clip during playback. Sections of a recording can be saved to an

external storage device.

Add default bookmark

Add customized bookmark

Bookmark management.

Click to see the list of bookmarks and their times. They can be renamed or deleted.

Archive files

2.

Zoom control: Zoom in and out of the timeline to show the progress bar in greater or lesser

detail.

3.

Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Timeline jumps back to 00:00 time (midnight).
Play recording.
Fast forward playback by the configured skip time.

Reverse playback by the configured skip time.

Decrease playback speed: Options available are: single frame, 1/8 speed, ¼

speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed.

Increase playback speed. Options available are: single frame, 1/8 speed, ¼

speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, X32 speed, X100 speed,

X300 speed..
Play previous file/day/event recording.
Play next file/day/event recording in the search result.

4.

Timeline: Allows you to jump forwards or backwards in time. The timeline moves left (oldest

video) to right (newest video). Click a location on it for where you want playback to start.
In all-day playback the cursor shows the actual time. In search playback, the cursor is a ball.

5.

Time bar: Time of actual playback. This is only displayed in all-day playback.

6.

Playback progress bar: This bar displays how far playback of the recording has

progressed. It also indicates the type of recording.

7.

Recording type: Description of the color coding of recording types that appear in the

playback progress bar. Green indicates continuous recording. Red indicates alarm/event
recording. Yellow indicates motion recording. Pale green indicates manual recording. Pale
blue indicates TextIn recording.

8.

Hide the playback control toolbar.

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Ite

m Description

9.

For all-day playback mode, quit playback and return to live view.

For playback from search mode, quit playback and return to the search screen.

Playback pop-up menu

You can quickly access playback functions by placing the cursor on a playback image
on screen and clicking the right-but t on of the mouse. The playback pop-up men u
appears (see Figure 24 below).

Figure 24: The all-day playback pop-up menu

Item

Name Description

1

. Camera Select a camera for playback.

Note: This option is not available if you play back a video file from the list of a
search result.

2

. Video search Call up the Search window to search for recorded video files.

3

. Digital zoom Enter the digital zoom function for the selected camera.

4

. Text show Display inserted text on screen.

5

. Skip time Modify the playback skip time. See “Playback s kip time” on page 54 for more

information.

6

. Capture Capture a snapshot of the video playing back.

7

. Control panel Hide the playback control toolbar.

8

. Exit Return to live view.

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Instant playback

Use the quick access toolbar to quickly replay recorded video from the several minutes.
This can be useful to review an event that has just happened. Only one camera at a
time can be selected.

To instantly replay recorded video:

1. In live view mode left-click the mouse on the desired camera image. The quick
access toolbar appears. Clic k Instant Playback.

2. Select the desired camera from the drop-down list and click OK.
Playback starts immediately. The Instant Playback scroll bar appears under the

selected camera.

3. Click Pause on the toolbar to pause playback.
Click Play to restart playback.
Click Stop to stop playback and return to live view.

All-day playback

Use this option to play back recorded v ideo from the past 24 hours. Playback starts at
midnight and runs for the 24-hour period. All-day playback is shown in full screen view.
See Figure 23 on page 51 for a description of the playback control toolbar.

• Using the mouse:

1. In live view mode right-click the mouse on the desired camera image. In the mouse
toolbar click All-day Playback.

The playback screen appears. By default, the camera is in full-screen mode.

2. To select more than one camera for multiview playback or to select playback from a
different day, move the mouse to the right edge of the screen. The camera list and
calendar appear. Check the desired cameras and/ or anoth er day. Up to 16 cameras
can be selected.

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Playback starts immediately.

Note: A message appears if there are no recordings found during this period.

3. Use the playback control toolbar to manually control playback.

4. Click Exit to return to live view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous

screen.

• Using the front panel:

1. Select the camera for playback and press the Play button. Playback from the
selected camera starts immediately.

Note: Multiview playback is only available using the mouse. If live view was showing

multiview, only the camera in the top-left channel on screen will be played back.

2. To select a different camera for playback, press the numerical button of the desired
camera.

3. Press Live to return to live view.

Playback skip time

By moving the joystick up and down during playback, you can jump forwards or
backwards by a defined skip time period.

To change the playback skip time:

1. In playback mode, right-click the mouse and click Skip Time on the pop-u p men u.
The Skip Time menu appear s.

2. Select a skip time between 10 and 300 seconds. The default skip time is 30
seconds.

Searching recorded video

You can easily search and play back recorded videos by time, events, bookmarks, and
picture.

The Search window has four submenus that allow you to carry out different searches by
theme:

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Search type

Description

Normal

Search all recorded video by cameras, recording type, type of file protection

(locked or unlocked) and time period.

Event

Search only event recorded files. Files can be searched by alarm inputs,

motion detection, or POS/ATM text insertion.
Note: Only motion detection and POS/ATM text insertion that have been

recorded as events will be listed in this search. Motion and text insertion that
is recorded as a non-event can be searched under the Normal menu.

Bookmark

Sear c h onl y record ed fi les with bookmarks.

Picture

Search snapshots.

Search results

A search will usually produce a list of files, which may extend to several pages. The
files are listed by date and time. Th e latest file is listed first. See Figure 25 on page 55
for an example of a search.

Only one file can be played back at a time.

Figure 25: Example of a search result list

Playing back recordings by time and video ty pe

You can search recorded video by time and video type, such as continuous recordings,
motion, text insertion, alarm and all recordings. Video can be played back
simultaneously across several cameras.

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To play back search results:

1. In live view mode right-click the mouse and in the mouse menu select Advanced

Search > Normal.

2. Select the desired cameras, record type, file type as well as start and end time of
the recording.

3. Click Search. The list of search results appears.

4. Play back the search results:
If there is only one camera in the search result, click its playback button.

Playback starts.
If there is more than one camera listed, click the playback button of one of the

cameras. In the window that appears, select the cameras you want to play back
simultaneously and click OK. Playback starts.

5. To hide the playback control toolbar during play back, right-click the mouse and
select Control Panel from the list. Click again for the panel to reappear.

6. Use the playback control toolbar to manually control playback.

7. To play back another camera, move the cursor to the right edge of the screen to
display the list of cameras and select the desired camera.

8. To do another search:
Click Exit in the playback control toolbar to return to the search results screen.

- Or ­Right-click the mouse and select Exit from the list to return to the search results

screen.

- Or ­Right-click the mouse and select Video Search from the list to return to the search

screen.

- Or ­Click Video Search in the playback control toolbar to return to the search results

screen.

Playing back recordings by event

You can search recorded video by event type: motion, alarm input and POS/ATM text
insertion. Video can be played back simultaneously across several cameras.

To play back search results:

1. In live view mode right-click the mouse and in the mouse menu select Advanced

Search > Event.

2. Select the desired event type as well as start and end time of the recording.

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3. Select the desired alarm inputs.
If you selected “Motion” or “Text insertion” as the event type, select the required IP

cameras. If you selected “Text insertion”, also enter the desired keyword.

4. Click Search. The list of search results appears.

5. Select the desired video from the list.

6. Play back the search results:
If there is only one camera in the search result, click its playback button.

Playback starts.
If there is more than one camera listed, click the playback button of one of the

cameras. Playback starts.

7. To hide the playback control toolbar during playback, right-click the mouse and
select Control Panel button from the list. Click again for the panel to reappear.

8. Use the playback control toolbar to manually control playback.

9. To play back another event video, move the cursor to the right edge of the screen to
display the list of event videos and select the desired video.

10. To do another search:
Click Exit in the playback control toolbar to return to the search results screen.

- Or ­Right-click the mouse and select Exit from the list to return to the search results

screen.

- Or ­Right-click the mouse and select Video Search from the list to return to the search

screen.

- Or ­Click Video Search in the playback control toolbar to return to the search results

screen.

Creating and playing back bookmarked
recordings

You can bookmark the important scen es in a r ecor ded fil e for l ater r e ferenc e.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.

There are two types of bookmarks:

• Default bookmark : All default bookmarks have the same generic name,
“BOOKMARK”.

• Customized bookmark : The bookmark is given a name for easy identification.
The same name can be used for several bookmarks.

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Both types can be searched.

To create a bookmark:

1. Open an all-day playback screen or the playback screen from a search result.

2. In the all-day playback recording, click the timeline bar where you want the
bookmark to be. The green time line jumps to this position. Click the button for the
type of bookmark you want, and enter the bookmark name if required.

In the playback recording from a search, click the scroll bar where you want the
bookmark to be. The scroll bar ball jumps to this position. Click the button for the
type of bookmark you want, and enter the bookmark name if required. The
bookmark is saved.

3. Click the bookmark management button to see the list of bookmarks saved. The
name of a bookmark can be edited. The bookmark can also be deleted.

To play back a bookmark:

1. In live view mode right-click the mouse and select Advanced Search > Bookmark
in the mouse menu.

2. Select the desired cameras as well as start and end time of the recording to be
searched. Also select the type of bookmark to be searched.

If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.

3. Select the desired bookmark from the list.

4. Select a bookmark and do one of the following:
Click the Edit button to edit a bookmark’s name.
Click the Delete button to delete a bookmark.

- Or ­Click the Play button to play back a bookmark.

5. When finished, click Exit.

Slideshow of snapshots

You can search video snapshots. See “Accessing frequently used commands” on page
33 on how to create snapshots.

To play back search results:

1. In live view mode right-click the mouse and in the pop-up menu select Advanced

Search > Picture Search.

2. Select the desired cameras as well as start and end time of the recording to be
searched.

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3. Click Search. The list of snapshots appears.

4. Select a snapshot to see it in the thumbnail window. Click its Play button to see
it in full-screen mode.

5. When in full-screen mode, move the cursor to the right edge of the screen to see the
complete list of snapshots found in the search. Click their Play buttons to see them
in full-screen mode.

6. To see a slideshow of all the snapshots found, click the  or  buttons on the
snapshot toolbar to sequence forwards or backwards through the shots.

7. To do another search:
Click Exit in the snapshot toolbar to return to the search results screen.

- Or ­Right-click the mouse and select Exit from the list to return to the search results

screen.

- Or ­Right-click the mouse and select Picture Search from the list to return to the search

screen.

- Or ­Click Picture Search in the snapshot toolbar to return to the search results screen.

Playing back recordings from the system log

You can also playback recordings from the system log. The system log provides a
much wider range of options for playback than Advanced Search, which deals with
video detection and alarms only.

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Figure 26: View log screen

To play back video from the system log:

1. Click System Settings > Log Search in the menu toolbar.

2. Select the search start and end times.

3. Under Major Type and Minor Type, select an option from the drop-down list. The
minor type list of options available depends on the option selected under major type.

4. Click the Search button. A list of results appears.

5. Select a file and click:

- Details: Displays information on the log or recording. For a recording, it lists such
information as start time, type of information, camera number, and gives a
description on the types of events recorded and when record time was stopped.

- Play: Click to start playback of the selected recording.

- Export: Click to archive the selected file to a USB device. The export screen
appears.

- Back: Click to return to live view.

Playing back frame-by-frame

You can easily play back a selected video at different speeds. This allows you to
carefully examine an event frame-by-frame as it happens.

The current frame rate is shown on the right of the playback control toolbar.

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To play back frame-by-frame:

• Using a mouse:

1. In playback mode click the Speed Down button in the playback control toolbar
until the speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode move the left direction button to left to scroll down through the
speed changes until single frame.

2. Press Enter to advance the video frame by frame.

Digital zoom in playback

You can easily zoom in on an image during playback to see it in greater detail.

To digitally zoom-in during playback:

1. In playback mode right-click the mouse and click Digital Zoom in the pop-up menu.
The playback control tool bar di s ap pear s.

2. Click the screen with the cursor.
The image zooms in and the digital view screen appears.

3. Left-click the mouse and drag the red square to the area of interest, or move the
joystick on the front panel to position the red square. The selected area is
magnified.

4. Right-click the mouse to quit the digital zoom mode and to return to full-screen
playback mode. The play back control toolbar reappears.

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TruVision NVR 21P User Manual 63

Chapter 8

Archiving recorded files

Archive recorded files on an external device such as a USB flash drives, USB HDDs,
eSATA HDD or a DVD writer.

Before starting to archive files, ensure that you have the backup device connected to
the NVR. It can be detected automatically by the NVR.

It is important that the external storage device is set to the Export option in order to be
able to archive. See ““Using an external recording device” on page 83.

Note: The USB port on the rear panel does not support USB CD/DVD burners or USB

HDDs.

Archiving files

There are two ways to archive files:
Quick Archive: Quick archive lets you archive recorded files quickly by using the

Archive button on the front panel. The NVR then downloads all the recorded files on the
unit to fill the available memory space on the media. This option is not available via the
mouse.

Advanced Search screen: You can specify archiving settings such as a specific time
and date period, recording type, start and end times, as well as cameras.

Using Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the TVN 21.
If using a USB memory drive, insert the device into the USB port on the front panel.

If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive.
If more than one media type is found in the TVN 21, the USB device takes
precedence over the other s .

2. Press Archive on the front panel or remote control to open the quick archive
screen.

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3. Click Start. The unit starts to download all the files listed.
Note: If there is a capacity limitation on the backup device, only the most recent files

will be backed up.
A message will appear to confirm when the download is complete.

Exporting recorded files to a backup device

You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a
USB drive for archiving. However, the unit may not support all types of USB hubs.

The Archive options available may depend on the type of backup dev i ce selected.

Figure 27: Example of an archive

Item

Function Description

1

. Device name Select one of the storage media for archiving. If the backup device is not

recognized:

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor

2

. Refresh Refresh the search results if any parameters have been modified.

3

. Name Files found on the backup device are listed.

4

. Delete Click to delete a selected file from the backup device.

5

. Play Click to play selected file.

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TruVision NVR 21P User Manual 65

Item

Function Description

6

. Free space Free space available on the backup device is displayed.

7

. Seal disc Select to prevent other files being recorded onto the disc.

8

. New folder Create a new folder on the backup device. Files from the NVR can be

archived to a specific folder.

9

. Format Format the USB/eSATA drive.

10

. Archive Start downloading selected files onto the backup device.

11

. Player Backup Select to include a backup player.

12

. Cancel Cancel archive and return to the previous menu.

To export recorded files to a backup device:

1. Connect the backup device to the NVR.
If using a USB memory drive, insert the device into the USB port on the front panel.

If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive.
If both media are found in the TVN 21, the USB device takes precedence over the
DVD.

2. In live view mode, press the Search button on the front panel or remote control.

- Or ­Right-click the mouse and select Advanced Search.
The Advanced Search scr een app ear s.

3. Select the cameras and search parameters required.

Record type: All, constant, motion, text insertion, or alarm.
File type: All, locked, or unlocked.

4. Select the desired start and end times and dates for the recordings.

5. Click Search. The list of results appears.

6. Select the files to export.

Note: You can click the Play button to verify that the selected files are the files to

export.

7. Click Archive. The Archive screen appears.

8. Select the storage medium to ex por t to from the drop-down list.

9. Click Archive to begin the backup process.

10. Click OK when archiving is completed. Click Cancel until you return to live view.

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Auto archiving

You can schedule the NVR to automatically archive recordings at set interval times to
an external storage device. You can also select the cameras and recording types to
auto archive as well as define how the system responds when the HDD becomes full.

It is easy to see the time of the most recent and next archive recording. Simply select
the Archive Status tab and the information is displayed.

To schedule automatic archiving:

1. Connect the backup device to the NVR.

2. In the configuration menu, click Video Schedule > Auto Archive > Archive

Settings.

3. Check Enable Auto Archive.

4. Select the start and end date and time periods during which archiving can occur
automatically.

5. Under Interval Time, select the desired interval time for archiving.
The interval time options available are: 1 hour, 2 hours, 4 hours, 8 hours, 24 hours,

or once only. Default is 1 hour.

6. Click Archive file. In the screen that appears, select the cameras and search
parameters required:

Record Type: All, constant, motion, text insertion, alarm, or manual.
File Type: All, locked, or unlocked.
Note: You can copy these selected parameters to other cameras. Click Copy and

select the desired cameras.
Click OK and Apply to save, and return to the Archive Settings screen.

7. Select how the NVR responds if the backup device becomes full. There are two
options: Stop Recording or Overwrite.

If overwrite is selected, the oldest files are overwritten.

8. Under Device Select, select the backup device used.

9. If you change any options, click Refresh.

10. Click Apply.

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Creating and archiving video clips

You can save important scenes in a recorded file for later reference by creating video
clips of selected portions of the file during playback. When an intruder, for example,
crosses in front of several cameras you can save the video clip of the intruder’s path
across these cameras in a single file.

Up to 30 video clips can be made from a recording.

Note: This feature is only available using the mouse.
To export video clips during playback:

1. Connect the backup device to the NVR.

2. Search for the required files to play back. See “Playback skip time” on page 54.

3. Select the file or files to play back and click Play. Playback starts immediately.

4. Click the playback timeline where you want the video clip to start and click the Start

Clip button.

5. Click the playback timeline where you want the video clip to stop and click the End

Clip button.

6. Repeat for additional cli ps.

7. Exit playback mode. A message appears asking if you want to save the video clips.

8. Click Yes to archive the clips. The Export screen appears.
Click No to exit and return to the previous screen. The clips are not saved.

9. In the Archive screen, select the backup device to be use d from the drop-down list.

10. Click Start. File downloading starts.

Note: You can create a new folder for the video clips. Press the New Folder button

and enter the folder name.

Archiving snapshots

You can save all the video snapshots recorded to a backup device.

To archive snapshots:

1. Connect the backup device to the NVR.

2. Search for the required snapshot files to play back. See “Slideshow of snapshots”
on page 58. The list of snaps hots app ear s .

3. Select the snapshots to backup.

4. Click Archive. Select the archiving device, if different from that listed.

5. Click Archive. Export starts immediately.

6. When comp leted, click OK. Click Cancel to return to the previous screen.

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Managing backup devices

You can manage backup devices from the Export screen (see Figure 27 on page 64.)
The Export screen allows you to:

• Create New Folder: Create a new folder on the backup device.

• Delete: Delete a file or folder fr om th e back up dev i c e.

• Play: Play the selected video file from the bac kup device.

• Format: Format the backup device.

• Erase: Erase files from a re-writable CD/DVD.

Playing back archived files on a PC

Use the standard file player software to play back the archived video on your PC. It is
downloaded from the NVR when archiving files onto a backup device.

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Chapter 9

Using the web browser

This chapter describes how you can use the web browser interface to configure the
device, play back recorded video, search through event logs, and control a PTZ dome
camera. You can also specify settings on the web browser interface to optimize video
playback and recording performance when operating in a low or limited bandwidth
environment.

Windows Vista and 7 users

Internet Explorer for Windows Vista and Windows 7 operating systems have increased
security measures to protect your PC from any malicious software being installed.
When using t he NVR web browser interface, you can install ActiveX controls to connect
and view video using Internet Explorer.

To have complete functionality of the web browser interface and the NVR player with
Windows Vista and Windows 7, do the following:

• Run the Browser interface and the NVR player application as an administrator in
your workstation

• Add the NVR’s IP address to your browser’s list of trusted sites

To add the NVR’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then Internet Options.

3. Click the Security tab, and then select the Trusted Sites icon.

4. Click Sites.

5. Clear the “Require server verification (https:) for all sites in this zone” box.

6. Enter the IP address or DDNS name in the “Add this website to the zone” field.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog screen.

9. Connect to the TVN 21 for full browser functionality.

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Accessing the web browser

To access the TVN 21, open a web browser and enter the IP address assigned to the
TVN 21, as a web address. On the logon screen, enter the default user ID and
password.

Note: Only one NVR can be viewed per browser.

User ID: admin
Password: 1234
The default values for TVN 21 network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:
When using the browser:
RTSP port: 554

HTTP port: 80

When using TruNav:
RTSP port: 554

Server/Client software port: 8000

For more information on port forwarding, see Appendix C “Port forwarding in form ati on”
on page 137.

Web browser overview

The NVR web browser lets you view, record, and play back videos as well as manage
all aspects of the NVR from any PC with Internet access . T he br owser’s easy-to-use
controls give you quick access to all TVN 21 functions. See Figure 28 below.

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Figure 28: Live view in the web browser i n terface

Table 16: Description of live view in the web browser

Item

Name Description

1

. Camera View video and record video from the selected camera.

2

. Menu toolbar Lets you do the following:

• View live video

• Play back video

• Search for event logs

• Configure settings

• Log out of the interface

3

. Viewer View live or playback video.

4

. Display format Define how you want video to be displayed in the viewer: Multiview or

full screen.

5

. Video function toolbar Lets you do the following in live view:

Switch between mainstream and substream.

Start/stop all streaming from selected cameras.

Start/stop recording from selected cameras.
Turn POS/ATM text insertion on/off.

Zoom in/out.

Take a video snapshot.

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Item

Name Description

View previous and next camera respectively.
If viewing in multiview format, live view moves to the next group

of cameras for the selected number of video tiles.
Turn audio on/off
Turn microphone on/off

6

. PTZ panel Hide/display the PTZ panel.

Using the web browser to configure the device

Click Configuration on the browser menu bar to display the configuration screen.
There are two ways to configure the NVR: Local and Remote.

Local configuration

Local configuration lets you define communication and network parameters such as
protocol type, maximu m file size, stream type and network transmission settings. You
can also specify the directory locations for saving recorded and playback video,
captured images, and downl oade d fil es.

Remote configuration

See Figure 29 below for an example of the Configuration screen. See Table 17 on page
73 for an overview of the different browser menu functions. Please refer to the specific
sections on the OSD menu functions for more information on configuring these
functions.

Note: The configuration settings defined remotely are different from those that can be

defined locally.

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Figure 29: Remote browser configuration screen (Display Settings shown)

Table 17: Description of remote configuration menus

Menu Function Description

Device parameters Device information Device name: Define the NVR name. The default name is

TVN 21.
Device no.: The device number to use for the NVR when

programming the remote control. The default value is

255.
Zone ID: Each NVR in a daisy chain must have a unique

zone ID so that it can be controlled by a KTD-405. The
default value is 1.

Overwrite: Enable or disable. Enabling this setting
causes recorded files to be overwritten once the HDD is
full.

eSATA: Define how an external recording device saves
records. See “Using an external recording device” on
page 83 for more information.

Event priority: Define the priority between text insertion
event and motion alarm if both are triggered at the same
time. Default is Motion alarm (Text In < Motion).

Time settings Define time and date. See “Configuring time and date” on

page 39 for more information. See “Configuring an NTP
server” on page 104 for information on setting up NTP
time settings.

Holiday settings Define how recordings occur during holiday periods. See

“Holiday schedules” on page 85 for more information.

Camera settings Display settings Define which inform ation is displ a yed on-s c reen. See

“Configuring the camera OSD settings” on page 119 for
more information.

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Menu Function Description

Video settings Define general recording settings. See “Defining a

recording schedule” on page 83 for more information.

Recording schedule Define the recording schedules. See “Defining a

recording schedule” on page 83 for more information.

Motion detection Define motion detection parameters. See “Setting up

motion detection” on page 94 for more information.

Privacy mask Define the on-screen privacy mask areas. See “Setting

up privacy masking” on page 120 for more information.

Tamper-proof Define the video tampering detection settings. See

“Detecting video tampering ” on page 100 for more
information.

Video loss Define the video loss detection settings. See “Detecting

video loss” on page 99 for more information.

Text overlay Add extra lines of text on screen. See “Text overlay” on

page 80 for more information.

Covert camera Define the cameras whose images cannot be displayed

by those not logged in. See “Hiding a camera image from

view” on page 121 for more information.
OSD capture settings Define the image quality of snapshots.
Manual record Define which cameras can manually record. See “Manual

recording” on page 86 for more information.
Network settings General Define the general network settings. See “Configuring

general network settings” on page 101 for more

information.
PPPoE Define the PPPoE settings. See “Configuring PPPoE” on

page 103 for more information.
DDNS Define the DDNS settings. See “Configuring DDNS” on

page 103 for more information.
Email Define the settings to send an e-mail. See “Configuring e-

mail” on page 105 for more information.
Network storage Define the remote storage system for NVR recordings.

See “Using a network storage system” on page 80 for

more information.
UPnP Enable this function so that the NVR can automatically

configure its own port forwarding. See “Configuring

UPnP” on page 106 for more information.
FTP Define the FTP settings. See “Configuring an FTP server

to store snapshots” on page 107 for more information.
SNMP Define the SNMP settings. See “Configuring SNMP” on

page 105 for more information.
More settings Define a remote alarm host, multicast IP as well as the

server, HTTP, and RTSP ports. See page 107 for more

information.
Serial port settings 232 serial port Define the RS-232 parameters. See “Configuring the RS-

232 port” on page 123 for more information.
485 serial port Define the RS-485 parameters.

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Menu Function Description

Alarm settings Alarm input Define the alarm input parameters for when an external

alarm is triggered. See “Setting up external alarms” on

page 96 for more information.
Alarm output Define the response when an external alarm is triggered.

See “Setting up external alarms” on page 96 for more

information.
Alarm audio Define the parameters to import an alarm audio file. See

“Alarm audio messages” on page 92.
Audio output Define the parameters to import an alarm audio file. See

“Alarm audio messages” on page 92.
Advanced settings Define the warning buzzer time. See “Modifying the

warning buzzer” on page 93 for more information.
Notification Define the notification parameters when irregular events

occur such as HDD full. See “Description of alarm

notification types” on page 91 and “Setting up system

notifications” on page 96
User management Define, modify, and delete users. See Chapter 16 “User

management” on page 129 for more information.
HDD management Basic settings Define the HDD basic settings and Initialize the HDD.

See “Initializing HDDs” on page 111 for more information.
Storage mode Define the storage mode of the HDD. See “Controlling

disk storage mode on the HDD” on page 112 for more

information.
Auto archive Archive settings Define archive scheduling as well as camera and

recording type selection. See “Auto archiving” on page 66

for more information.
Archive status Review archive status. See See “Auto archiving” on page

66 for more information.
Hot spare Define the hot spare and normal units. The hot spare is

the failover HDD that is on active standby in case a HDD

fails.
Maintenance Remotely update the NVR firmware, restore default

factory settings, restart the NVR, and impor t/export

parameters remotely. See Chapter 15 “NVR

management” on page 123 for more information.
Text insertion Define access device, access mode, and start string. See

“Capturing text insertions” on page 78.
System

information

Camera, Record,
Alarm, Network, and
HDD

Review the status of the cameras, recordings, alarms,

and network. See “Viewing system information” on page

125 for more information.

Searching and playing back recorded video

To search and play back recorded video, click Playback on the menu bar to display the
Playback window shown in Figure 30 below.

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Figure 30: Browser playback window

Ite

m Description

1

. Selected camera.

2

. Calendar: Select ed day is highlighted.

3

. Search: Click to start searching recorded files for the selected camera.

4

. Main stream/substream: Switch between main stream and substream. Default is main

stream.

5

. Playback control toolbar:

Reverse: Click to reverse playback.

Play/pause: Play or pause playback.

Stop playback. Playback is stopped and the screen changes to black.
Playback slow forward: Click to scroll through the different speeds available: 1/8

speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed. Current speed
is displayed under the camera name on top right of window.

Playback fast forward: Click to scroll through the different speeds available: 1/8

speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed. Current speed
is displayed under the camera name on top right of window.

Single frame: Click to play back one frame at a time.

6

. Multiple playback: Click to play back several cameras at the same time.

Stop all playback: Click to stop all cameras in playback.

7

. Timeline: The timeline moves left (oldest video) to right (newest video). Click a location on

the timeline to move the cursor to where you want playback to start.

8

. Audio and video control toolbar:

Digital zoom: Access digital zoom.

Text in On/Off: Click to enable/disable POS/ATM text display in playback.

Capture: Capture a snapshot of the video.

Start/stop clipping: Start/stop video clip during playback. Sections of a recording

can be saved to an external storage device.

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Ite

m Description

Download: Download video clips.
Backup: Click to make back up of recorded files to save locally on the NVR. A list

of the recorded files appears
Audio On/Off: Click to enable/disable audio.
Bookmark management: Mana ge bookmarks.

9

. Type of recording:

Green: Indicates video recorded based on the recording schedule defined.
Red: Indicates video recorded triggered by an alarm event.
Yellow: Indicates video recorded triggered by motion detection.
Blue: Indicates video recorded triggered by a POS/ATM text recording.

10

. Jump start: Enter a precise time in the box and click the Go To button to jump start the

playback from this selected time.

Select a camera and a day to search from on the calendar displayed, and then click
Search. The timeline below the page indicates video recorded for the specified day.
The timeline also classifies by color the type of recording.

Click and drag the marker across the timeline on where you want video playback to
begin, and then click Play on the playback control toolbar. You can capture a snapshot
of a video image, save the video clips, or download the recorded video.

Searching for event logs

The NVR compiles a log of events, such as the start or end of video recording, NVR
notifications, and alarms, through which you can easily search. Logs are categorized by
the following types:

• Alarm: Includes motion detection, tamper detection, and other alarm events

• Notifications: Includes system notifications such as video loss, HDD failures, and

other system-related events

• Operations: Includes users access to the web inter f aces and other oper ational
events

• Information: Includes general information on the NVR actions, such as the start
and end of video recording, etc.

To search for logs, click Log on the menu bar, select a log type, specify a date and time
range, and then click Search.

Dual streaming

The NVR allows dual streaming if the camera supports it. To modify the streaming
format, see item 4 in Figure 30 on page 76.

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Controlling a PTZ dome camera in the web
browser

The web browser interface lets you control the PTZ functions of a dome camera. Select
a PTZ dome camera and use the PTZ controls on the browser interface to control the
PTZ functions. See Figure 31 below.

Figure 31: PTZ controls

1. Directional pad/auto-sc an b uttons : Cont ro ls the
movements and directions of the PTZ. Center
button is used to start auto-pan by the PTZ dome
camera.

2. Adjust speed of PTZ dome camera.

3. Adjust zoom, focus, and iris.

4. Turn on or off the camera light (if available on the
camera).

5. Start or stop camera wiper (if available on the
camera).

6. Auto focus: Automatically focus the camera lens
for the sharpest picture.

7. Lens initialization: Initialize the lens of a camera
with a motorized lens, such as PTZ or IP cameras.
This function helps to maintain lens focus
accuracy over prolong periods of time.

8. Start selected preset/tour/shadow tour (depending
on function selected).

9. List presets available.

10. List preset tours available.

11. List shadow tours available.

12. Modify brightness, contrast, saturation, and hue
values.

Capturing text insertions

Text insertion lets you insert or display text from a point-of-sale (POS) system on the
video display of the NVR. The text is saved and time‐stamped together with the video.
You can then search the text for specific video clips. The text is displayed during
playback.

The NVR supports POS and ATM text insertion via the UTC ProBridge accessory
connected to the RS-232 port on the NVR. This feature is currently only available using
the browser.

In both live view and playback, a camera set up for text insertion will display the video
with the POS text overlay.

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See Figure 32 below for an example of a video image in live view with text insertion.

Figure 32: Example of a video image with text insertion

To set up text insertion:

1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port.

2. Under Usage, select ProBridge.

3. In the submenu panel, select Text Insertion.

4. Check Enable Text Insertion.

5. Select the access device fro m the dro p-down list.

6. Select the access mode. Only “ProBridge” is listed.

7. Under Start String, enter the desired transaction text, such as an ATM transaction
number.

8. Click Save to save the settings.

To search text insertion in recorded video:

1. In playback, check the By text check box.

2. In the keyword text box that appears, enter the text for which you want to search.

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Text overlay

You can add up to four lines of text on screen via the browser. This option can be used,
for example, to display emergency contact details. By default these lines of text are
positioned along the top of the screen. The strings follow each other consecutively.

Note: This option is not available via the NVR.

To add on-screen overlay text:

1. Click the Configuration tab in the browser toolbar and then select Camera

Settings > Text Overlay.

2. Select the desired camera.

3. Check the string box 1 for the first line of text.

4. Enter the text for string 1 in the column alongside. Up to 44 alphanumeric characters
can be used.

5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number.

6. Click Save.

Using a network storage system

You can use a network storage system (NAS) or storage area network (SAN) to
remotely store NVR recordings.

The recommended brands of storage system to use are:

• Seagate BlackArmor NAS 220

• Iomega StorCenter ix2-dl

• NETGEAR ReadyNAS Pro 2

• QNAP TS-219 II Turbo NAS

To set up a network storage system:

1. Click the Configuration tab in the browser toolbar and then select Network

Settings > Network Storage.

2. Under Server IP, enter the IP address of the desired remote storage system.

3. Under File Path, Ent er the fil e path na me to d efine where on the remote storage
system you want to store the files.

Note: If using the NAS storage systems Seagate BlackArmor NAS 220 or Iomega
StorCenter ix2-dl, you must add the prefix “/nfs” to the NAS path.

4. Under Type, select type of storage system to be used: NAS or SAN. Default is NAS.

5. Up to eight remote storage systems can be set up.

6. Click Save.

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Chapter 10

Recording

This chapter provides instructions on how to define the recording settings of your NVR.
This chapter covers how you can configure your initial recording settings, schedule
recordings, protect your recorded files, and set up your HDD for redundancy.

Enter menu mode by pressing the Menu button on the front panel or use the mouse
menu to select Menu (see “Controlling live view mode” on page 30). See “Menu
overview” on page 26 for a list of the menu icons.

Initializing recording settings

Before you can set up your NVR to begin recording, you must first configure general
recording settings for t he IP cameras.

Ensure that the HDD has been installed and initialized before configuring the recording
settings. See Chapter 13 “Storage management” on page 111 for more information.

To configure recording settings:

1. Click the Video Schedule icon in the menu toolbar.

2. Select Encoding > Record.

3. Select the camera you want to configure.

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4. Configure the following recording settings:

• Encoding parameters: Select one of the stream types: Mainstre am ( TL-Hi,

Mainstream (TL-Lo), Mainstream (Event), Mainstream (Alarm), or Substream.

• Stream type: Select the type of stream to record, either video or video and

audio.

• Resolution: Select the resolution of the recording.

• Bitrate type: Select Constant or Variable.

• Video quality: Select the quality at which to record. If “Constant” was selected

as the bit rate type, this option is unavailable.

• Frame rate: Select the recording frame rate.

• Max bit rate mode: Select the general default or customized option.

• Max bit rate (kbps): If the customized maximum bit rate mode was selected,

enter the value here. It is calculated from the frame rate and time required.

• Pre-record: This is the time the camera starts recording before the scheduled

time or event. Select the time in seconds to start pre-recording before the
scheduled time or event.

The maximum pre-recording times available depend on the const an t bit rate.

See “Maximum pre-recording times” on page 147 for more information.

• Post-record: This is the time the camera continues to record after the scheduled

time or event. Select the time in seconds to stop post-recording after the
scheduled time or event.

• Auto-delete (day): Select the number of days after which recorded video from

the specified camera is permanently deleted from the HDD. A “day” is defined as
the 24-hour period from when the auto delete mode (ADM) was set.

The maximum number of days that can be set is 60. However, the actual number
of days permitted depends on the HDD capacity. If the value is set to ‘0’, the
option is disabled.

• Record audio: Select Yes to record sound with the images.

5. Click Apply to save the settings.

6. Click the Capture tab and configure the settings for captured video, such as
snapshots. Click Apply to save the settings.

7. Click Back to return to live view.

Configuring overwrite

You can select how the NVR responds when the HDDs become full and there is no
longer sufficient space to save new data.

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To configure for overwrite when the HDDs are full:

1. Click the Video Schedule icon in the menu toolbar.

2. Select More Settings.

3. Under Overwrite, select Yes.

Using an external recording device

You can use an external storage device, such as an eSATA HDD, to backup video or to
add its recording capacity to that of the NVR itself. If you change this option, you must
reboot the NVR to implement the change.

To define how the external recording device is used:

1. Click the Video Schedule icon in the menu toolbar.

2. Select More Settings.

3. Select one of the two options:

Record and Capture: Extend the recording capacity of the NVR.
Export: Backup data onto an eSATA backup devi ce.
Note: If the external storage device is part of the total internal capacity of the NVR,

then it is no longer available for backing up video.

4. Click Apply.

Defining a recording schedule

Defining a recording schedule lets you specify when the NVR records video and under
what circumstances. Each camera can be configured to have its own recording
schedule.

The schedules are visually presented on a map for easy reference. See Figure 33
below for an example.

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Figure 33: Description of the Schedule screen

1. Camera. Select a camera.

2. Schedule time. Represents the 24-hour c ycle during whic h a schedu le is sel ec te d.

3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue),
Wednesday (Wed), Thursday (Thu), Friday (Fri), and Saturday (Sat).

4. Recording type. There are five recording types to select, which are color-coded:
 TL Time lapse (Green squares): Record of a specific day. Each green square in the timeline

represents an hour in the 24-hour period.

 TL-Hi (Dark green): High quality time lapse. Records high quality video.
 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for

example, for night recordings when few events or alarms are expected. Saving the video in low
quality helps save resources on the HDD.

 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
 Alarm (Red): Records only alarms.
 None (Grey): No recording during this period.

5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled
during the 24-hour period.

Daily schedules

To set up a daily recording schedule:

1. Click the Video Schedule icon in the menu toolbar and select Schedule.

2. Select a camera.

3. Check the Enable Sch ed ul e box.

4. Click Edit. The following screen is displayed (by default, All Day is selected):

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5. Select the day of the week for which you want to set up the schedule.
You can define a schedule for each day of the week.

6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column) time.

You can schedule up to eight time periods. Click All Day to record all day.
Note: Time periods defined cannot overlap.

7. Select a recording type.
This setting instructs the NVR to begin recording when an alarm is triggered. The

recording type can be based on time and triggered by motion detection and/or an
alarm. If set to TimeLapse (TL-Hi or TL-Lo), the NVR records continuously.

8. Click Apply to save settings

9. Repeat steps 5 to 8 for other days of the week or to copy the schedule settings to
another day.

To copy the current schedule settings to another day of the week, click Copy. Select
the number of the day of the week to which to copy the schedule and click OK to
save changes and return to the Edit screen.

10. Repeat steps 2 to 9 for other cameras.

11. Click Apply to save the settings and then OK to return to the schedule screen.

Holiday schedules

As well as being able to schedule when recordings occur during the week, you can also
schedule them for specific holidays in the year such as the first of January, or the
second Wednesday of every month. You can schedule up to 32 holiday periods.

A holiday period can be scheduled for a particular day or as a block of days.

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To set up a holiday recording schedule:

1. Click the Display Mode Settings icon in the menu toolbar and select Holiday.

2. Select a holiday period from the list and click Edit to modify the settings. The Edit
screen appears.

3. Enter the name of the holiday period and click Enable.

4. Select whether the holiday period will be categorized by date, week or month and
then enter the start and end dates.

5. Click Apply to save the settings and then OK to return to the Edit screen.

6. Repeat steps 2 to 5 for other holiday periods.

7. Click Back to return to live view.

Manual recording

The NVR lets you manually record video during live view. This can be useful if you
know that the NVR is not currently recording and you see something of interest on a
camera screen that should be recorded.

Once a manual recording is started, the recording continues until it is manually stopped.
If an alarm occurs during a manual recording, the alarm recording has priority over the
manual recording. If a scheduled recording is already in progress when a manual
recording is started, it continues to record as scheduled.

You can check to see if a camera is recording manually by looking at the icon on the
quick access toolbar. The icon is red when manually recording. Default is off.

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There are two ways to start and stop a manual recording:

• Use the quick access toolbar

You can start/stop manual recording for each camera individually. Position the
cursor over a camera image and left- click the mouse to display the quick access
toolbar. Click the manual record icon to start or stop manual recording. The icon is
red when recording.

• Use the configuration menu

This option lets you select more than one camera at a time. Go to Video Schedule
> Manual Record to access the manual recording menu and check the boxes of the
cameras to start or stop manual recording.

Motion detection schedules

For IP cameras you can configure from the NVR the schedule when the camera can be
triggered by motion. However, you need to configure the area of the video display
sensitive to motion from the camera itself.

For information on scheduling motion detections, see “Motion detection set up” on page

94.

External alarm schedules

The NVR can be scheduled to record when an alarm is triggered by an external alarm
device such as a PIR detector or dry contacts. For information on scheduling external
alarms, see “Triggering or clearing alarm outputs ma nuall y” on page 99.

Protecting recorded files

There are two methods to prevent recorded files from being inadvertently overwritten or
deleted off the HDD. We highly recommend that important recorded events be
protected from deletion . Recor ded files can either be locked or the HDD that the files
reside on can be set to read only.

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Locking and unlocking recorded files

Lock files to protect them against being overwritten or deleted.

To lock or unlock a recorded file:

1. In live view enter the video search screen by pressing the Search button on the
front panel or remote control, and then enter Advanced Search.

— Or —
In live view right-click the mouse to display the pop-up menu and select Advanced

Search.

The Search screen ap pear s.

2. Search for the desired recording by entering the search parameters, which include
the camera number, record type, file type, and start time and end time.

3. Click Search.
A list of recordings, similar to the figure below, matching the search parameters is

displayed.

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4. Select the file you want to lock/unlock.

5. Click to lock a file. Click again to unlock.
The Locked column indicates whether a file is locked or not. Closed lock icons

indicate locked files while opened lock icons indicate unlocked files. The Lock button
toggles between Lock and Unlock, depending on the file.

6. Click Cancel to return to search screen.

Setting the HDD to read-only

When you set an HDD to read-only, recorded video files cannot be written to the HDD.
If multiple HDDs are used, the NVR automatically records to the next HDD not set to
read-only

To set a HDD to read-only:

1. Click the System Settings icon in the menu toolbar.

2. Click Hard Disk to set up the HDD parameters.

3. Select the HDD you want to set to read-only.

4. Click the Edit button

5. Check Read only.

6. Click Apply to save the settings. The HDD is now read-only.

Note: In order to enable recordings on that particular HDD again, you must set the

HDD status back to R/W (Read/ Write). Make sure the HDD storage mode is
"Group" before setting the HDD to read-only.

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Configuring redundant recording

Setting up HDD redundancy lets your NVR redundantly record a copy of the videos
onto multiple drives as a safeguard against losing all your files in case of disk failures.
This process is also known as mirroring. You must have more than one HDD in your
NVR to set up HDD redundancy.

Redundancy significantly reduces the storage capability of the HDDs. As a result you
need to double your capacity to record video over a given time.

Note: You must set the storage mode of the HDD to Group before configuring the
redundancy. See “Setting up HDD groups” on page 112 for more information.

To set up HDD redundancy:

1. Click the System Settings icon in the menu toolbar and select Hard Disk.

2. Click the HDD Information tab and select the HDD to be used for redun danc y and
click Edit.

3. In the Local HDD Settings screen, select Redundancy.
Verify at least one other HDD is set to R/W (read/write).

4. Click Apply to save the settings and then OK return to the previous screen.

5. In the menu toolbar, click the Video Schedule > Encoding.

6. Select the camera to be used for redundancy.

7. Check Redundant Record/Capture and select Yes from the drop-down list.

8. Click Apply to save the settings.

9. Repeat steps 6 to 8 for other cameras whose files you would like to be redundantly
recorded.

10. Click Back to return to live view.

Capturing text insertions

The NVR supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge
accessory connected to the RS-232 port on the NVR.

The feature is currently only available via the browser (see “Capturing text insertions”
on page 78).

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Chapter 11

Alarm settings

This chapter describes setting up how the system will respond when an alarm is
triggered.

Description of alarm notification types

When setting up the rules for alarm detection, you can specify how you want the NVR
to notify you about an alarm or event. You can select more than one notification type.
Not all notifications types are available for all types of alarms.

The alarm notification types are:

• Full screen monitoring: When an alarm is triggered, the local spot monitor (VGA or
BNC monitor) displays an image in live view mode. For alarms that are triggered
simultaneously, images display one at a time every 10 seconds (default dwell time).
You can set a different dwell time using the Dwell Time setting under the Display
Settings>Layout screen. When the alarm stops, cycling of the images stops and you
return to live view mode. This alarm option must be selected for each channel where
it is required.

• Audible warning: Triggers an audible beep when a notification or alarm is detected
by the system or a camera.

• Notify surveillance center: Sends a signal to TruVision Navigator or other software
applications when an alarm or notification is detected.

• Send e-mail: Sends an e-mail when an alarm or notification is detected. See
“Configuring e-mail” on page 105 for information on how to configure the NVR to
send an e-mail.

• Upload captured pictures to FTP: Sends snapshots to a designated FTP site. See
“Configuring an FTP server to store snapshots” on page 107 for more information.

• Play audio file: Plays a pre-recorded audio message when an alarm or event is
triggered. See “Alarm audio messages” below for more information.

Trigger alarm output: Triggers an alarm output when a notification is detected for

an external alarm. See “Setting up system notifications” on page 96 for information
on configur ing an alarm output.

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Alarm audio messages

You can record customized audio messages and upload them onto t he NVR to be
played back when an alarm is triggered. Up to 5 audio files can be stored on the NVR.
The message can be up to 20 seconds long and up to 60 kb in file size. Preferred audio
file types are MP3 and WAV.

The administrator uploads the audio files onto the NVR using a web browser or an
application supported by the SDK. There are sample audio files provided in English:

• An alarm has been triggered. Please leave the premises immediately.

• An alarm has been triggered. The police have been notified.

• These premises are monitored by video surveillance.

• You have entered a restricted area. Please exit this area immediately.

You can use the Player application to convert an MP3 audio to the audio format
supported by NVR. Once converted, you can then upload the file via the browser.

To import an alarm audio file:

1. Insert the storage device with the alarm audio file in the NVR.

2. Click the Alarm icon in the menu toolbar and select Alarm Audio.

Note: To modify the name of an audio file, click Edit for the desired file and enter the
new file name.

3. Click Import to import a file. The following screen app ear s:

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4. Under Device Name, select the storage device.

5. Under Import to, select the audio file number, and then click Import to return to the
Alarm Audio screen.

6. Click th e Audio Output tab and select the desired audio output: HDMI, Audio
output1 or Audio output2.

7. Click Import.

Note: Up to five audio files can be imported.

To delete an alarm audio file:

1. Click the Alarm icon in the menu toolbar, and select Alarm Audio.

2. Select the file to be deleted, and click Delete.

Note: There will always be a minimum of five audio files listed.

Modifying the warning buzzer

When an alarm is triggered by the system or a camera, the NVR can be set up to
respond with a warning buzzer. You can modify the time during which the warning
buzzer sounds for both system and camera alarm. Select Alarm > Advanced Settings
and select a buzzer time limit for the system and camera alarms. Default is mute.

Setting up motion detection

Motion detection is one of the most important features of a NVR. The NVR can be set
up to trigger an alarm if it detects motion and to record it. You can then search these
recorded motion activities for specific incidents. If enabled, motion detection recording
can help increase the number of days your NVR can record.

You can mask out any areas of motion on an IP camera display that you do not want to
trigger a recording such as a flag on a pole or a moving tree.

Select the level of sensitivity to motion.

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You can set up the schedule from the NVR when the camera can be triggered by
motion. However, you need to configure the area of the video display sensitive to
motion from the IP camera itself.

Motion detection set up

To set up motion detection:

1. Click the Camera Management icon in the menu toolbar and select Motion.

2. Select the IP camera to detect motion. Each camera must be set up individually.

3. Check Enable Motion Detection.

4. Select the areas sensitive to motion.
Click and drag the mouse cursor across the screen. The area selected appears as a

red grid. Areas covered by the red grid are sensitive to motion detection.
Click Full screen to activate the whole screen or Clear to clear the screen.
Note: The motion grid is sensitive to motion during configuration.

5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. The hig hes t v alue is on

the right of the bar.

6. Select the cameras that will record the motion detected.
Click Rule. The Rule screen appears. Click the Trigger Channel tab and select the

cameras that will record when a motion alarm is triggered. Click Apply to save the
settings.