Interlogix TruVision NVR 21P User Manual
TruVision NVR 21P User
Manual
P/N 1072755A-EN • REV 1.0 • ISS 04DEC13
Copyright
©
2013 United Technologies Corporation.
Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation.
All
rights reserved.
Trademarks and patents
Trade names used in this document may be trademarks or registered trademarks of the manufacturers
or vendors of the respective products.
Manufacturer
United Technologies Corporation
.
2955 Red Hill Avenue,
Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
N4131
FCC compliance
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC compliance
Class A:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial envir
onment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential ar
ea is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product may cause radio
interference in
which case the user may be required to take adequate measures.
European Union directives
2004/108/EC (EMC directive):
Hereby, UTC Climate Controls & Security declares that this devic e is
in compliance or with the essential requirements and other relevant
provisions of Directive
2004/108/EC.
2002/96/EC (WEEE directive):
Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local supplier
upon the purch
ase of equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2006/66/EC (battery directive):
This product contains a battery that cannot be disposed of as
unsorted municipal waste in
the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a
designated collection point. For more information see: www.recyclethis.info.
Contact information
F
or contact information, see www.utcfireandsecurity.com or www.utcfssecurityproducts. eu.
TruVision NVR 21P User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Chapter 2 Installation 3
Installation environment 3
Unpacking the TVN 21 and its accessories 3
Back panel 4
Wiring the keypad 5
RS-485 ports 8
RS-232 port 8
Monitor connections 8
Audio inputs and output 9
Brackets 9
Chapter 3 Getting started 11
Turning on and off the NVR 11
Using the setup wizard 12
Chapter 4 Operating instructions 17
Controlling the TVN 21 17
Using the front panel 17
Using the mouse 22
Using the IR remote control 23
Menu overview 26
Chapter 5 Live vi ew 29
Description of live view 29
Video output 29
Audio output 30
Controlling live view mode 30
Multiview format 31
Sequencing cameras 32
Accessing frequently used commands 33
Configuring live view 35
General settings 37
Configuring time and date 39
Chapter 6 Controlling a PTZ camera 41
Calling up presets, tours and shadow tours 41
Setting and calling up presets 42
Setting and calling up preset tours 44
Setting and calling up a shadow tour 46
ii TruVision NVR 21P User Manual
Chapter 7 Playing back a recording 49
Overview of the playback window 49
Playback pop-up menu 52
Instant playback 53
All-day playback 53
Playback skip time 54
Searching recorded video 54
Playing back recordings by time and video type 55
Playing back recordings by event 56
Creating and playing back bookmarked recordings 57
Slideshow of snapshots 58
Playing back recordings from the system log 59
Playing back frame-by-frame 60
Digital zoom in playback 61
Chapter 8 Archiving recorded files 63
Archiving files 63
Auto archiving 66
Creating and archiving video clips 67
Archiving snapshots 67
Managing backup devices 68
Playing back archived files on a PC 68
Chapter 9 Using the web browser 69
Windows Vista and 7 users 69
Accessing the web browser 70
Web browser overview 70
Using the web browser to configure the device 72
Searching and playing back recorded video 75
Searching for event logs 77
Dual streaming 77
Controlling a PTZ dome camera in the web browser 78
Capturing text insertions 78
Text overlay 80
Using a network storage system 80
Chapter 10 Recording 81
Initializing recording settings 81
Using an external recording device 83
Defining a recording schedule 83
Daily schedules 84
Holiday schedules 85
Manual recording 86
Motion detection schedules 87
External alarm schedules 87
Protecting recorded fil es 87
Configuring redundant r ec or ding 90
Capturing text insertions 90
TruVision NVR 21P User Manual iii
Chapter 11 Alarm settings 91
Description of alarm notification types 91
Setting up motion detection 93
Setting up system notifications 96
Setting up external alarms 96
Triggering or cleari ng alarm outputs ma nu al l y 99
Detecting video loss 99
Detecting video tampering 100
Chapter 12 Network settings 101
Configuring general network settings 101
Configuring PPPoE 103
Configuring DDNS 103
Configuring an NTP server 104
Configuring e-mail 105
Configuring SNMP 105
Configuring UPnP 106
Configuring an FTP server to store snapshots 107
Configuring a remote alarm host 107
Configuring multicast 108
Configuring the server and HTTP ports 108
Configuring the RTSP service port 108
Telnet set up 109
Checking network status 109
Exporting network packet data 110
Port forwarding 110
Chapter 13 Storage management 111
Initializing HDDs 111
Controlling disk storage mode on the HDD 112
Setting up HDD groups 112
Setting the HDD property 113
Checking HDD status 114
Configuring HDD alarms 114
Managing eSATA 114
Checking the S.M.A.R.T. information 115
Chapter 14 Camera settings 117
Adding/removing IP cameras 117
Configuring the camera OSD settings 119
Setting up privacy masking 120
Adjusting video image settings 120
Hiding a camera image from view 121
Chapter 15 NVR management 123
Configuring the RS-232 port 123
Updating system firmw ar e 124
Restoring default settings 125
iv TruVision NVR 21P User Manual
Importing and exporting configuration settings 125
Viewing system information 125
Searching system logs for events 127
Chapter 16 User management 129
Adding a new user 129
Customizing a user’s access privileges 130
Deleting a user 132
Modifying a user 132
Changing the Admin password 132
Appendix A Specifications 133
Appendix B PTZ protocols 135
Appendix C Port forwarding information 137
Appendix D KTD-405 keypad 139
Supported firmware 139
Wiring the keypad 139
Setting up the keypad to work with the TVN 21 140
Operating the keypad 142
Appendix E Maximum pre-recording times 147
Appendix F Supported PTZ commands 149
Appendix G Default menu settings 151
Index 163
TruVision NVR 21P User Manual 1
Chapter 1
Product introduction
Product overview
This is the TruVision NVR 21 (TVN 21) User Manual for the models listed below:
Table 1: Product codes
Global
TVN
-2108P-000 TruVision NVR 21, 8 channels, no storage
TVN
-2108P-2T TruVision NVR 21, 8 channels, 2 TB storage
TVN
-2108P-4T TruVision NVR 21, 8 channels, 4 TB storage
TVN
-2108 P -6T TruVision NVR 21, 8 channels, 6 TB storage
TVN
-2108 P -8T TruVision NVR 21, 8 channels, 8 TB storage
TVN
-2116 P -000 TruVision NVR 21, 16 channels, no storage
TVN
-2116 P -2T TruVision NVR 21, 16 channels, 2 TB storage
TVN
-2116 P -4T TruVision NVR 21, 16 channels, 4 TB storage
TVN
-2116 P -6T TruVision NVR 21, 16 channels, 6 TB storage
TVN
-2116 P -8T TruVision NVR 21, 16 channels, 8 TB storage
TVN
-2116 P -12T TruVision NVR 21, 16 channels, 12 TB storage
TVN
-2116 P -16T TruVision NVR 21, 16 channels, 16 TB storage
TVN
-2132P-000 TruVision NVR 21, 32 channels, no storage
TVN
-2132P-4T TruVision NVR 21, 32 channels, 4 TB storage
TVN
-2132P-8T TruVision NVR 21, 32 channels, 8 TB storage
TVN
-2132P-12T TruVision NVR 21, 32 channels, 12 TB storage
TVN
-2132P-16T TruVision NVR 21, 32 channels, 16 TB storage
China
TVN
-2108 P -000C TruVision NVR 21, 8 channels, no storage
TVN
-2108 P -2TC TruVision NVR 21, 8 channels, 2 TB storage
TVN
-2108 P -4TC TruVision NVR 21, 8 channels, 4 TB storage
TVN
-2108 P -6TC TruVision NVR 21, 8 channels, 6 TB storage
TVN
-2108 P -8TC TruVision NVR 21, 8 channels, 8 TB storage
0BChapter 1: Product introduction
2 T ruVision NVR 21P User Manual
TVN
-2116 P -000C TruVision NVR 21, 16 channels, no storage
TVN
-2116 P -2TC TruVision NVR 21, 16 channels, 2 TB storage
TVN
-2116 P -4TC TruVision NVR 21, 16 channels, 4 TB storage
TVN
-2116 P -6TC TruVision NVR 21, 16 channels, 6 TB storage
TVN
-2116 P -8TC TruVision NVR 21, 16 channels, 8 TB storage
TVN
-2132 P -000 TruVision NVR 21, 32 channels, no storage
TVN
-2132 P -4 TC TruVision NVR 21, 32 channels, 4 TB storage
TVN
-2132 P -8 TC TruVision NVR 21, 32 channels, 8 TB storage
TVN
-2132 P -12 TC TruVision NVR 21, 32 channels, 12 TB storage
TVN
-2132 P -16 TC TruVision NVR 21, 32 channels, 16 TB storage
The TruVision™ NVR 21 is a versatile, user-friendly embedded network video recorder
(NVR) allowing end-users to record up to 32 cameras with a maximum total input
bandwidth of 40/80/160 Mbps, while providing integration with the UTC portfolio of
security solutions, and offering a seamless product experience within the TruVision
brand.
Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode.
The TruVision NVR 21 can fully integrate with the license-free TruVision Navigator
software, which is ideal for most commer ci al appl ic ati o ns . TVN 21’s easy and intuitiveto-use web browser interface enables remote configuration and secure viewing,
searching, and playing back of video from computers connected via the Internet.
TruVision NVR 21P User Manual 3
Chapter 2
Installation
This section describes how to install the TVN 21 unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the NVR. Do not install the unit on top of other hot
equipment. Leave 44 mm (1.75 in.) of space between rack-mounted NVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the TVN 21 and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
1BChapter 2: Installation
4 T ruVision NVR 21P User Manual
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• NVR
• CD with software and manuals
• TruVision NVR 21P Quick Start Guide
• TruVision NVR 21P User Manual (on CD)
Back panel
Figure 1 on page 5 shows the back panel connections and describes each connector
on a typical TVN 21 network video recorder. Details may vary for specific models.
Before powering up the NVR, connect a main monitor for basic operation.
1BChapter 2: Installation
TruVision NVR 21P User Manual 5
Figure 1: Back panel connections
1. Connect one CCTV monitor (BNC-type
connectors).
2. Connect one audio input to RCA connectors.
3. Connect to a RS-232 devic e.
4. Connect to a network.
5. Connect to an optional eSATA device such as
SATA HDD, CD/DVD-RM.
6. Connect to a power cord.
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
10. Universal Serial Bus (USB). Connect to an
additional device such as a USB mouse,
CD/DVD burner or USB HDD.
11. Terminate the line to the dome cameras using
this RS-485 switch. Default is Off.
12. Connect to a PTZ control.
13. Connect to a keyboard (KTD-405 shown).
14. Connect up to 16 alarm input cables to relay
outputs.
15. Connect up to four alarm relay outputs.
16. Connect to ground.
Wiring the keypad
The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted
pair line. A shielded STP CAT5 network cable is recommended. Ground one end of the
cable, either the first or last device on the RS-485 line.
The maximum number of devices that can be installed in one bus is 255, with a
maximum cable length of 1200 m. The cable length can be expanded using a signal
distributor.
Both the first and the last device in series should be terminated with 120 Ohm
resistance to minimize line reflections. See Figure 2 below.
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6 T ruVision NVR 21P User Manual
Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)
1. Keypad
2. I/O box
3. See section “RS-485 ports” on page 8
Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 6.
Figure 3: Star wiring with RS-485 signal distributor
Correct:
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8
1BChapter 2: Installation
TruVision NVR 21P User Manual 7
Incorrect:
1. Keypad
2. I/O box
3. See section “RS-485 ports” on page 8
Use an RS-485 signal distributor to increase the maximum number of devices on the
bus as well as the total range. Each distributor output provides another RS-485 bus,
extending the output an additional 1200 m. Up to 31 NVRs can be connected to each
output. See Figure 4 below.
Figure 4: Expanding the system with an RS-485 signal distributor
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8
Caution: Most signal distributor s are unidi r ectional. This means that the sig nal onl y
flows from the input towards the outputs. Consequently it is not possible to connect
several keypads.
See section “RS-485 por ts ” below to configure the RS-485 port communication settings.
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8 T ruVision NVR 21P User Manual
RS-485 ports
There are two RS-485 ports on the rear panel of the NVR. See Figure 5 below for the
serial pin outs.
• Dome RS-485:
A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = C and D: Not used
G: Ground of dome camera
G: Ground of keypad
• Keyb: Connect the keypad.
Figure 5: RS-485 pins
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the
NVR.
Monitor connections
Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector.
The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a
monitor to a TVN 21.
The TVN 21 supports at least 11024 × 768 / 60 Hz resolution in VGA. Adjust your
monitor accordingly to this resolution.
1BChapter 2: Installation
TruVision NVR 21P User Manual 9
Audio inputs and output
The unit is equipped with 1 audio input and two audio outputs. Both the audio input and
the audio outputs are line-level
Audio input
RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
Brackets
The NVR is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount kit.
Contact your local supplier to order the kit.
The NVR has a 2U 19-inch chassis. See Figure 6 below
Figure 6: Rack-mount installation
Attach the small front rack ears to the unit
(screws supplied)
Attach the NVR to the front rails
(screws not included)
To install the racks:
1. Attach the two small front-rack mou nt ears to the NVR (A). The screws are supplied.
2. Attach the two large rear support brackets (not supplied) to the rear rails (B).
3. Attach the NVR to the front rails (C). The screws are not supplied.
Caution:
Do not rack-mount the TVN 21 without the rear rails installed. Failure to install the rear
rails can damage the NVR.
1BChapter 2: Installation
10 TruVision NVR 21P User Manual
TruVision NVR 21P User Manual 11
Chapter 3
Getting started
Turning on and off the NVR
Before starting the power up process, connect at least one monitor to the video out or
the VGA interface. Otherwise, you will not be able to see the user interface and operate
the device.
The NVR auto-detects the video mode (PAL or NTSC) on startup.
It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the NVR:
Turn on the NVR using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the NVR is starting up.
The Start Up Wizard window will appear.
To turn off the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
To reboot the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.
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12 TruVision NVR 21P User Manual
Using the setup wizard
The NVR has an express installation wizard that lets you easily configure basic NVR
settings when first used. It configures all cameras simultaneously. The configuration
can then be customized as required.
By default the setup wizard will start once the NVR has loaded. It will walk you through
some of the more important settings of your NVR.
Any changes you make to a setup configuration page are saved when you when you
finish the page and return to live view.
Note: If you want to set up the NVR with default settings only, click Next in each screen
until the end.
To quickly set up the TVN 21:
1. Connect all the devices required to the back panel of the NVR. See Figure 1 on
page 5.
2. Turn on the unit using the power switch on the back panel.
3. Select the preferred language for the system from the dropdown list and then click
Next.
4. Enable or disable the option to start the wizard automatically when the NVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Passw or d edit box and click the edit box with the mouse, or
press Enter on the front panel or remote control, to display the soft keyboard. Enter
the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your NVR, contact your supplier with the serial
number of your NVR to obtain a secure code to reset your NVR.
If you wish to limit the admin rights to only one computer, enter the MAC address of
the user’s computer. Otherwise leave the MAC address unchanged.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, system date, and manual
DST.
2BChapter 3: Getting started
TruVision NVR 21P User Manual 13
Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Next to move to the next page, or Previous to return to the previous page.
7. Network configuration:
Configure your network settings such as the NIC type, Enable or Disable DNCP, IP
address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server
address as well as the alternate one to use.
Click Next to move to the next page, or Previous to return to the previous page.
8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD groups”
on page 112 for further informati on . You can also set up a drive for redundant
recording. See “Configuring redundant recording” on page 90.
After configuring your HDD settings, clic k Initialize and Next to move to the next
page, or Previous to return to the previous page.
2BChapter 3: Getting started
14 TruVision NVR 21P User Manual
9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be add ed, ent er
User name and Admin password, then click the Add button. Click, Next to move to
the Recording Configuration screen.
10. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the NVR.
Check the Constant Recording check box for the NVR to record continuously all
day. If left unchecked, the NVR will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detecti on events, check Event (Motion).
To record alarm events, check Alarm.
11. When all the required changes have been entered, a page appears showing all the
settings.
2BChapter 3: Getting started
TruVision NVR 21P User Manual 15
Click Finish to exit the Wizard. The NVR is now ready to use.
2BChapter 3: Getting started
16 TruVision NVR 21P User Manual
TruVision NVR 21P User Manual 17
Chapter 4
Operating instructions
Controlling the TVN 21
There are several ways to control the NVR:
• Front panel control
• Mouse control
• IR remote control
• KTD-405 keypad control (see Appendix)
• Web browser control
You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given only
when they differ substantially from mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to oper ate ma ny, but not all,
of the main functions of the NVR. The LED indicators light up or flash to alert you of
various conditions. The functions available can be limited by setting passwords. See
Figure 7 below for more information.
3BChapter 4: Operating instructions
18 TruVision NVR 21P User Manual
Figure 7: Front panel
The controls on the front panel include:
Table 2: Front Panel Elements
Item
Name Description
1
. Numeric buttons Switch between different cameras in live, PTZ control or
playback modes.
Enter numerals 0 to 9 when using the virtual keyboard.
2
. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as
a USB mouse, CD/DVD burner, and USB Hard Disk Drive
(HDD).
3
. Status LEDs Power: Green indicates the NVR is working correctly. Red
indicates a fault.
Alarm: Red indicates that there is a sensor Alarm In or another
alarm such as motion or tampering.
Tx/Rx: Flashing green indicates a normal network connection.
No light indicates that the NVR is not connected to any network.
HDD: HDD indicator blinks red when data is being read from or
written to the HDD. A steady red light indicates a HDD exception
or error.
Ready: Green indicates the device is functioning properly.
Archive: Blinking gre en in d icat es archiving is in progress.
4
. Archive button Press once to enter quick archive mode. Press twice to start
archiving. Indicator blinks green when data is being written to
backup device.
5
. Direction
The DIRECTION buttons are used to navigate between different
fields and items in menus.
Enter button The ENTER button is used to confirm selection in any of the
menu modes.
See Table 3 on page 20 for a detailed description of these
buttons by different tasks.
6
. PTZ buttons Zoom:
In live view mode, playback mode, and PTZ control mode
use this button to zoom in and out. Also use them to navigate
within menus.
Preset: In PTZ Control mode, press Preset and a numeric
button to call the specified preset.
Also use to edit holiday mode, video search mode, HDD
selection mode, user management mode, bookmark
management, and bookmark search.
3BChapter 4: Operating instructions
TruVision NVR 21P User Manual 19
Item
Name Description
Tour: In PTZ Control mode, press Tour and a numeric button to
call the specified shadow tour.
Also use to scroll between calendar months and to navigate in a
text field.
See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
7
. IR receiver Receiver for IR remote.
To connect the remote control to the NVR, press the Device
button, enter the device address, and press Enter. See “Using
the IR remote control” on page 23 for more information.
8
. Menu and Search buttons Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
9
. Playback buttons See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
Reverse: In live view mode, use to play back the earliest
video. In playback mode, playback a camera in the reverse
direction.
Pause: In live view
, freeze the last image of the live display
for all active cameras displayed. In playback mode, stop
playback.
Play: In live view mode, play all-
day playback of the current
camera (upper-left video tile if in multiview mode). In playback
mode, play back a camera in the forward direction. In search
mode, play back a selected video or view a snapshot. In PTZ
mode, do an auto tour.
Live: Switch to live view mode.
Replay: In playback mode,
start playing the current file. Starts at
the beginning of the file.
10
. Front panel lock You can lock or unlock the front panel with a key.
11
. Display buttons See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
Display: In multiview mode, toggle through the various
multiviews (full, quad, 1+5, 1+7, 9, and 16).
In HDD information mode and user management mode delete a
selected item. In PTZ mode, delete a selected key point. In Log
Search mode, display the details of a log file in Log Search
result.
Seq: In Live View mode, start/stop sequencing cameras on the
current monitor.
A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
F1: In Playback mode, click to start and stop video clipping. For
audio, press F1 and a numerical button to play the audio of the
specified camera in live view.
In System Information mode, get the DDNS URL. In User
Management mode, pop up the Permission screen of a selected
item in User Management > User > User Management. Delete a
selected item from USB flash drive. Exit the virtual keypad.
F2: In live view mode, all-day playback, and playback modes
press to display or hide the time or control bar. In PTZ mode,
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20 TruVision NVR 21P User Manual
Item
Name Description
stop all ongoing operations. Select or deselect an item. Enter a
selected folder of the external storage device, such as a USB
flash drive used for archiving.
Table 3: Front panel button functions by task
Task
Button
Button function
Live view mode
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Zoom +/- Press + to digitally zoom in the current camera (upper-left video
tile if in multiview mode) and press – to exit.
Reverse Press to play the earliest video file of the current camera (upper-
left video tile if in multivie w mode).
Pause Press to freeze the last image of the live display for all active
cameras displayed.
Play Press to play all-day playback of the current camera (upper-left
video tile if in multiview mode).
Live Press to switch to live view mode;
Seq Press to start/stop sequencing cameras on the current monitor.
Hold the Seq button for three seconds to start and stop
sequencing on the even monitor.
A Press to select the main monitor.
B Press to select the event monitor.
F2 Press to display/hide the time bar.
Menu Lock or unlock the front panel by holding it for five seconds.
Press to enter the advanced search menu.
Playback mode
Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.
Enter Press to pause the video. Press again to restart the video.
In single-frame Playback mode
, press to advance the video by a
single frame.
Zoom +/- Press + to zoom in the current camera (upper-left video tile if in
multiview mode) and press – to exit.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Replay Press to start playing the current file. Starts at the beginning of
the file.
F1 Press to click to start and stop video clipping.
F2 Press to hide the control panel.
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TruVision NVR 21P User Manual 21
Task
Button
Button function
Pause
Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
PTZ control mode
Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow
tour.
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
F2 Press to stop all ongoing operations.
Menu navigation
Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Zoom +/- Press Zoom + and – to switch between different tabs in a menu
screen.
Preset Press to navigate in a text field, press to move the cursor to the
left.
Tour Pre ss to navigate in a text field, press to move the cursor to the
right.
F1 Press to exit the virtual keypad.
F1 Select all or deselect all options in a menu.
F2 Press to select or deselect an item.
Multiview mode
Display Press to toggle through the various multiviews: full, quad, 1+5,
1+7, 9, and 16.
Calendar mode
Zoom +/- Press Zoom+ and then the Up/Down buttons to scroll between
months. Use the Left/Right buttons to scroll between years.
Press Zoom+ again to quit the calendar mode.
Tour Press Tour and then the Up/Down buttons to scroll between
months. Use the Left/Right buttons to scroll between years.
Press Tour again to quit calendar mode.
Menu Press
Menu and then Up/Down buttons to scroll between weeks.
Press Menu and then Left/Right buttons to scroll between days.
Search mode
Play Play a selected video from the Event Search results.
Play a selected video from the Log Search results.
Play a selected video from the Normal Search results.
View a selected picture from the Picture Search results.
Play a selected video from the Bookmark Search results.
Play a selected video on the USB flash drive.
Holiday mode
Preset Press to edit a holiday listed under Display Mode Setting >
Holiday > Holiday Setting.
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22 TruVision NVR 21P User Manual
Task
Button
Button function
Video search mode
Preset Press to lock or unlock a selected video file in the Video Search
results list.
User management
mode
Preset Press to edit a user selected from the list under User
Management > User > User Management.
Display Press to delete a selected item in the User Management > User
> User Management.
F1 Press to pop up the Permission screen of a selected item in
User Management > User > User Management.
Log search mode
Press to display the details of a log file in Log Search result.
HDD selection mode
Preset Press to edit the selected HDD listed under System Setting >
Hard Disk > HDD information.
HDD information mode
Display Press to delete an item from System Settings > Hard Disk >
HDD Information.
System
information
mode
F1 Press to get the DDNS URL.
Audio
F1 Press F1 and a numerical button to play the audio of the
specified camera in live view.
USB flash drive
F1 Press to delete a selected item from USB flash drive.
F2 Press to enter a selected folder of the external storage device,
such as a USB flash drive used for archiving.
Using the mouse
The USB mouse provided with the NVR can be used to oper ate all the functions of the
NVR, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.
Connect the mouse to the NVR by plugging the mouse USB connector into the USB
port on the front or back panel. The mouse is immediately operational and the pointer
should appear.
Note: Use a USB 1.1 or higher mouse.
Move the pointer to a command, option, or button on a screen. Click the le ft mous e
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 below for a descri ption of the mouse buttons.
3BChapter 4: Operating instructions
TruVision NVR 21P User Manual 23
Table 4: Mouse buttons
Item
Description
Left button
Single-Click Live view: Select a camera to display the quick access
toolbar (see “Accessing frequently used commands” on page
33).
Menu: Select a component of a menu, such as a button or an
input field. This is similar to pressing the Enter button on the
remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Right button
Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
Scroll
-wheel Scroll Up Live view: Return to the previous screen.
Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next screen.
Menu: Move the selection to the next item.
Using the IR remote control
The NVR is supplied with an infra red (IR) remote control unit. Like the mouse, it can be
used to operate all of the main functions o f th e TVN 21.
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with NVRs with that address. No
programming is necessary if using a single TVN 21.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a remote control by ordering part number TVR-REMOTE-1 IR
Remote Control.
3BChapter 4: Operating instructions
24 TruVision NVR 21P User Manual
Figure 8: IR remote control
Item Description
1
. Alarm
Acknowledge an alarm.
2
. Device
Enable/disable the IR remote control to control the
TVN 21.
3
. Numeric buttons
Select a camera, and enter a number in a menu option.
4
. Display
Switch between the different multiviews.
5
. Mon A and Mon B
Switch between monitors A and B.
6
. Live
Return to live view
mode.
7
. Menu
Activate the main menu.
8
. Seq
Start /stop sequencing.
9
. , , ,
In Menu mode: Use left or right arrow buttons to select and up or down arrow
buttons to edit entry.
In PTZ mode: Use to
control PTZ.
In Playback mode: Use to control playback speed.
10
. OK
Confirm selection.
11
. Zoom + and -
Use to control zoom of camera lens.
12
. Preset
Enter preprogrammed three
-digit code to call up a preset.
13
. Tour
Enter preprogrammed
one-digit code to call up a preset tour.
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