Interlogix TruVision NVR 11 User Manual

TruVision NVR 11 User
Manual

P/N 1073397-EN • REV B • ISS 17APR18

Copyright

©

2018 United Technologies Corporation. All rights reserved.

Interlogix is part of UTC Climate, Controls & Security, a un

it of United

Technologies Corporation

. All rights reserved

Trademarks and

patents

Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class B: This equipment has been tested and found to comply with the limits for

a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. T

his equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in ac cor danc e with the
instructions, may cause harmful interference to radio communications.

There is no guarantee that interference will not occur in a pa

rticular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
followin

g measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

FCC conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

(1) This device may not cause harmful interference.
(2) This Device must accept any

interference received, including interference

that may cause undesired operation.

Canada

This Class

B digital apparatus complies with CAN ICES-003 (B)/NMB-3 (B).

Cet appareil numérique de la classe

B est conforme à la norme CAN ICES-003

(A)/NMB

-3 (B).

ACMA compliance

Notice!

This is a Class B product.

Class B ITE is intended primarily for use in the domestic

environment and may

include:

•

Equipment with no fixed space of use; for example, portable equipment

powered by built-in battereies

•

Telecommunication terminal equipment powered by a telecommunication

network

•

Personal computers and auxiliary connected equipment

Note

: The domestic environment is an environment where the use of broadcast

radio and television receivers may be expected wi

thin a distance of 10 m of the

apparatus concered.

Certification

EU directives

This product and

- if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the applicable harmonized European standards
listed und

er the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive)

: Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your

local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.

2013/56/EU & 2006/66/EC (battery directive

): This product contains a battery

that cannot be

disposed of as unsorted municipal waste in the European Union.

See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For pro

per recycling, return the battery to your

supplier or to a designated collection point. For more information see:
www.recyclethis.info.

Contact information
and manuals

For contact information go to: www.interlogix.com or
www.firesecurityproducts.com

To

get translations for this and other product manuals go to:

www.firesecurityproducts.com

Product warnings and
disclaimers

THESE PRODUCTS ARE INTENDED FOR SALE TO, AND INSTALLATION
BY, AN EXPERIENCED SECURITY PROFESSIONAL. UTC FIRE & SECURITY
CANNOT

PROVIDE ANY ASSURANCE THAT ANY PERSON OR ENTITY

BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORIZED DEALER”, IS
PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL
SECURITY RELATED PRODUCTS.

For more information on warranty disclaimers and product safety infor

mation,

please check www.firesecurityproducts.com/policy/product

-warning/ or scan the

following code:

TruVision NVR 11 User Manual 1

Content

Important information 5

Chapter 1 Product introduction 6

Product overview 6
Contact information and manuals/tools/firmware 6

Chapter 2 Physical installation 8

Installation environment 8
Unpacking the recorder and its accessories 8
Back panel 9
Monitor connections 12
Rack mounting 13

Chapter 3 Getting started 14

Powering on the recorder 14
Activate the admin password 15
The startup wizard 16

Chapter 4 Operating instructions 18

Controlling the recorder 18
The front panel description 18
Using the mouse 21
Using the IR remote control 22
Menu overview 24

Chapter 5 Live view 28

Description of live view 28
Video output 29
Live view mouse menu 29
Single and multiview display mode 31
Sequencing cameras 31
Live view toolbar 31
Digital zoom 33
PTZ preset and tours 33

Chapter 6 Searching files 36

Advanced search video menu 36
Search recordings 37
Log search 40

Chapter 7 Playback functionality 41

Instant playback 41
Overview of the 24-hour playback view 42
24-hour playback 45
Playback speed and skip time 51

2 TruVision NVR 11 User Manual

Play back frame-by-frame 51
Play back an archived file 52
View a snapshot 52
Digital zoom in playback 53
Create video clips 53
Create bookmarks 54
Lock playback files 54
Manage playback files 55

Chapter 8 Archiving files 56

Archive files 56
Quick Archive 56
Archive files from search results 57
Archive video clips and locked files 59
Merge video files in TruVision Player 60
Export video recordings and snapshots via TruVision Navigator 60

Chapter 9 Display settings 62

Display settings 62
Layout 64

Chapter 10 Camera setup 66

Supported cameras 66
IP camera status 66
Adding IP cameras to the recorder 67
Importing/exporti ng IP camera files 70
PoE setup 70
Camera recording settings 72
Snapshots 74
Camera OSD 74
Image settings 75
Motion detection 76
Privacy mask 78
Camera tam per 79
Restricted access camera 79
VCA setup 80
PTZ presets and tours 84
V-stream encoding 87

Chapter 11 Network settings 88

Network settings 88
PPPoE settings 90
DDNS settings 91
NTP server settings 92
Email settings 92
Configure an FTP server to store snapshots 93
SNMP settings 94
UPnP settings 94

TruVision NVR 11 User Manual 3

Network status 95
Archive network packet data 96
Network statistics 97
Filter IP addresses 97
Port forwarding 98

Chapter 12 Recording 99

Recording schedule 99
Modify the instant playback duration 102
Manual recording 103

Chapter 13 Alarm and event setup 104

Set up alarm inputs 104
Alarm response actions 105
Set up alarm outputs 106
Manual trigger 107
Buzzer settings 107
Event notification 107
Video loss detection 110
Alarm host setup 110
Intrusion integration alarm reporting 111
TVRMobile push notifications 115

Chapter 14 Device management 119

Time and date settings 119
General recorder settings 121
Configuration files 122
Upgrade system firmware 123
Holiday schedules 124
System service 124

Chapter 15 Storage management 126

HDD status information 126
Storage mode 127
S.M.A.R.T. settings 128
Bad sector detection 129

Chapter 16 User management 131

Add a new user 131
Customize a user’s access privileges 132
Local configuration settings 132
Remote configuration set ti ng s 132
Camera configuration s etti ng s 133
Delete a user 133
Modify a user 134
Change the Admin password 134

4 TruVision NVR 11 User Manual

Chapter 17 System information 135

View system information 135
Search the system log 138

Chapter 18 Using the web browser 141

Internet Explorer users 141
Access the web browser 142
HTTPS settings 142
Web browser live view 143
Control a PTZ dome camera via the web browser 145
Play back recorded video 146
Search for event logs 148
Configure the recorder via the browser 149

Appendix A Specifications 154
Appendix B Port forwarding information 156

Index 158

TruVision NVR 11 User Manual 5

Important information

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss

of life. They tell you which actions to take or to avoid in order to prevent injury or loss of
life.

Caution: Caution messages advise you of possible equipment damage. They tell you

which actions to take or to avoid in order to prevent damage.

Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.

6 TruVision NVR 11 User Manual

Chapter 1

Product introduction

Product overview

The TruVision NVR 11 (TVN 11) series is a versatile, user-friendly embedded network
video recorder (NVR) series that can store, display, s earc h, export, and manage video
from up to 16 IP cameras depending on the recorder model. It provides integration with
the UTC portfolio of security solutions, and offers a seamless product experience within
the TruVision brand.

Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras
where the recorder automatically assigns the IP camera with an IP address and sets it
up at default configurations. Adding cameras was never easier.

Note: The non-PoE version of the recorder is not available in the Amer i c as.
Its dual streaming functionality allows the user to set up different settings for recording

and streaming video in live view mode using main and substreams.
The recorder can be configured through the OSD, web browser, and TruVision

Navigator via the SDK.
It can fully integrate with the license-free TruVision Navigator software, which is ideal

for most commercial applications. TVN 11’s easy and intuitive-to-use web browser
interface enables remote configuration and secure viewing, searching, and playing back
of video from computers connected via the Internet.

Note: Models are shipped with the power cords for their region.

Contact information and manuals/tools/firmware

For contact information and to download the latest manuals, tools, and firmware, go to
the web site of your region:

Chapter 1: Product introduction

TruVision NVR 11 User Manual 7

Americas:

www.interlogix.com

EMEA: www.firesecurityproducts.com

Manuals are available in several languages.

Australia/New

Zealand:

www.utcfs.com.au

8 TruVision NVR 11 User Manual

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.

Chapter 2: Physical installation

TruVision NVR 11 User Manual 9

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remo te cont rol

• AC power cords

• 12 VDC or 48 VDC PSU (depending on model)

• USB mouse

• NVR

• Rack mounts (8 and 16-channel models only)

• CD with software and manuals

• TruVision NVR 11 Quick Start Guide

• TruVision NVR 11 User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a
typical TVN 11 digital video recorder. Details may vary for specific models.

Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 15).

Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a Ground connection (labeled G).

Chapter 2: Physical installation

10 TruVision NVR 11 User Manual

Figure 1: Back panel connections TVN 1104cS and TVN 1104c

TVN 1104cS:

TVN 1104c: (EMEA only)

1. Connect a microphone for bi-directional audio
(not recorded).

2. Connect up to four alarm inputs

3. Connect one alarm relay output.

4. Connect to a network.

5. Power switch (on/off).

6. Embedded PoE ports to connect IP cameras
(4).

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.

10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.

11. Connect to the 48 VDC PSU (included)
(depending on model)

12. Connect to ground.

13. Connect to the 12 VDC PSU (included)

(depending on model).

Chapter 2: Physical installation

TruVision NVR 11 User Manual 11

Figure 2: Back panel connections TVN 1108S and TVN 1108
TVN 1108S:

TVN 1108: (EMEA only)

1. Connect a microphone for bi-directional audio
(not recorded).

2. Connect up to four alarm inputs

3. Connect one alarm relay output.

4. Connect to a network.

5. Power switch (on/off).

6. Embedded PoE ports to connect IP cameras
(8).

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.

10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.

11. Connect to ground.

12. Connect a power cord to the recorder
(included).

13. Connect to the 12 VDC PSU (included).

Chapter 2: Physical installation

12 TruVision NVR 11 User Manual

Figure 3: Back panel connections TVN 1116S and TVN 1116
TVN 1116S:

TVN 1116: (EMEA only)

1. Connect a microphone for bi-directional audio
(not recorded).

2. Connect up to four alarm inputs

3. Connect one alarm relay output.

4. Connect to a network.

5. Power switch (on/off).

6. Embedded PoE ports to connect IP cameras
(16).

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.

10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.

11. Connect to ground.

12. Connect a power cord to the recorder
(included).

13. Connect to the 12 VDC PSU (included).

Monitor connections

The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA and up to 384 0 x
2160 / 30 Hz in HDMI. The monitor resolution should be at least 1024 × 768. Adjust
your monitor accordingly to this resolution.

There is no event monitor for the 4-channel recorder. The VGA and HDMI monitors
both show the same image. When an event occurs, it appears in full-scr een mode on
both monitors.

For the 8- and 16-channel recorders, the VGA and HDMI monitors can be used as the
main and event monitors.

Chapter 2: Physical installation

TruVision NVR 11 User Manual 13

Rack mounting

There is no rack mount kit for the recorder. The TVN 1108/TVN 1116 are rack
mountable using the rack mount ears delivered with the product. The four-channel
model is a desktop model and is not shipped with rack mount ears. See Figure 4 below.

Figure 4: Rack-mount installation

To install the rack ears:

1. Attach the two small front-rack mount ears (A) to the recorder (supplied).

2. Attach the recorder to the front rails (B) (screws not supplied).

14 TruVision NVR 11 User Manual

Chapter 3

Getting started

Powering on the recorder

Before starting the recorder, connect at least one monitor (VGA or HDMI). Otherwise,
you will not be able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,

60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.

2. From the menu toolbar, click Shutdown.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.

2. Select the Shutdown icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

Chapter 3: Getting started

TruVision NVR 11 User Manual 15

Activate the admin password

When you first start up the unit, the Activation window appears. You must define a high­security admin password before you can access the unit. There is no default password
provided.

A message will appear on-screen when the unit has been activated.

Figure 5: Password activation window

User Name: It is always “admin”. It cannot be

changed. The bar showing password strength

Enter the new admin password and confirm it.

Tips on creating a strong password:

 A valid password range must be between 8 and 16 characters. You can use a

combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups.

 The password is case-sensitive.
 Do not use personal information or common words as a password.

Note: If you should forget your admin password, please contact Technical Support to
reactivate the unit with a new password.

Go to Chapter 16 “User management” on page 131 for further information on creating
user passwords.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:

Chapter 3: Getting started

16 TruVision NVR 11 User Manual

When using the browser:
RTSP port: 554

HTTP port: 80

When using TruNav:

RTSP port: 554

Server/Client software port: 8000

Go to “Using the web browser” on page 141 for further information.

The startup wizard

The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.

By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizar d page.

Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.

To use the Startup wizard:

1. To launch the startup wizard without rebooting the device, go to Menu > Device

Management > General Settings and click ‘Start wizard Now’.

2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.

3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Default is Enable. Click Next.

4. In each setup configuration page, enter the desired information and then click Next
to move to the next page. The setup configuration pages are:

Wizard setup pages Description

User configuration You can change the admin password and create additional

users.
You must enter an admin password. To change the Admin

password, select New Admin Password. Enter the new
password and confirm it. See “Activate the admin
password” on page 15 for tips on creating a strong
password.

Time and date configuration Select the desired time zone, date format, system time,

and system date.
If Daylight saving time (DST) is required, check Enable

DST and enter the desired summer and winter times.

Note: The system time and date are visible on screen.

However, they do not appear in recordings.

Chapter 3: Getting started

TruVision NVR 11 User Manual 17

Wizard setup pages Description

Network configuration Configure your network settings such as the NIC type, IP

address, subnet mask, and default gateway. Enter the
preferred DNS server address as well as the alternate one
to use.

HDD management The hard drives are initialized at the factory. However if

you wish to clear all data, click Initialize to initialize the
HDD.

Adding IP cameras There are two ways to add an IP camera to the recorder

system:
Manually: Under IP Camera Address/Domain enter the IP

address of the IP camera to be added. Select the
appropriate protocol, stream number, and management
port and then enter the user name and Admin password.
Click the Add button. Click Next to move to the next page.

Automatically: Click Search to find any available IP
cameras on the LAN. The search list will display all
supported IP cameras that are located on the LAN. Select
the desired IP cameras from the search results list. Click

Quick Add to add the selected cameras to the recorder

system without modifying the camera configuration.
Note: You do not need to search for PoE cameras. They

are automatically recognized when plugged in.

Recording Configure your default recording settings as required. The

settings apply to all cameras connected to the recorder.
Check the Constant Recording checkbox for the recorder

to record continuously all day. If left unchecked, the
recorder will not record. This is enabled by default.

Check the desired time lapse checkbox, TL-Hi or TL-Lo.
Default is TL-Hi.

To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Note: You can configure the recording parameters of each

individual camera for the different recording schedules in
the recording menu.

5. When all the required changes have been entered, a summary page appears
showing all the settings.

Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 24.

18 TruVision NVR 11 User Manual

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel control. See “The front panel description” below.

• Mouse control. See “Using the mouse” on page 21.

• IR remote control. See “Using the IR remote control” on page 22.

• TVK-800 keypad (from TVK-800 fir mware version 1.2e). Please refer to the user
manual for more information.

• Software (TruVision Navigator, TVRMobile). See Chapter 18 “Using the web
browser” on page 141 for more information on using the web browser. Please refer
to the TruVision Navigator and TVRM obile user manuals for more information on
these tools.

You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.

The front panel description

The functi on buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 6
on page 19 for more infor ma ti on.

Chapter 4: Operating instructions

TruVision NVR 11 User Manual 19

Figure 6: TVN 11 front panel (four-channel model shown)

The controls on the front panel include:

Table 1: Front panel elements

Name Description

1

. Channel buttons Switch between different cameras in live, PTZ control or playback modes.

Use the soft keyboard to enter numerals 0 to 9.

2

. Display

buttons

Display: In multiview mode, toggle through the various multiviews (full, quad,

1+5, 1+7, 9 and 16).
In HDD information mode and user management mode delete a selected

item. In PTZ mode, delete a selected key point. In Log Search mode, display
the details of a log file in Log Search result.

Seq: In Live View mode, start/stop sequencing cameras on the current

monitor.

3

. Menu and

Search
buttons

Menu: Enter/exit the main menu.

Search: In live view, enter the advanced search menu.

4

. IR receiver Receiver for IR remote.

To connect the remote control to the recorder, press the Device button, enter
the device address, and press Enter. See “Using the IR remote control” on
page 22 for more information.

5

. Live button Live: Switch to live view mode.

6

. Status LEDs Power: A steady green light indicates the recorder is working correctly. Red

indicates a fault.

Event Alarm: A flashing red light indicates that there is a sensor Alarm In or

another alarm such as motion or tampering. No light indicates that there is no
alarm.

HDD: HDD indicator steady green when data is being read from or written to

the HDD. A steady red light indicates an HDD exception or error.

Tx/Rx: Steady green indicates a normal network connection. No light

indicates that it is not connected to a network.

Technical Alarm: A steady red light indicates that there is a technical alarm

from the recorder. No light indicates that there is no alarm.

7

. Playback

buttons

Reverse: In live view mode, use to play back the earliest video. In playback

mode, playback a camera in the reverse direction.

Pause: In live view, freeze the last image of the live display for all active

cameras displayed. In playback mode, stop playback.

Chapter 4: Operating instructions

20 TruVision NVR 11 User Manual

Name Description
Play: In live view mode, play all day playback of the current camera (upper-

left video tile if in multiview mode). In playback mode, play back a camera in
the forward direction. In search mode, play back a selected video or view a
snapshot. In PTZ mode, do an auto tour.

Playback: In playback mode, start playing the current file. Starts at the

beginning of the file.

8

. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this

button to zoom in and out. Also use them to navigate within menus.

Preset: In PTZ Control mode, press Preset and a numeric button to call the

specified preset.
Also use to edit holiday mode, video search mode, HDD selection mode, user

management mode, bookmark management, and bookmark search.

Tour: In PTZ Control mode, press Tour and a numeric button to call the

specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.

9

. Direction The DIRECTION buttons are used to navigate between different fields and

items in menus.

Enter button The ENTER button is used to confirm selection in any of the menu modes.

10

. Archive

button

Press once to enter quick archive mode. Press twice to start archiving.

Indicator blinks green when data is being written to backup device.

11

. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse,

CD/DVD burner, or USB Hard Disk Drive (HDD).

Table 2: Front panel button functions by task

Task

Button

Button function

Live view mode

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar.

Reverse

Press to play the earliest video file of the current camera (upper­left video tile if in multiview mode).

Pause

Press to freeze the last image of the live display for all active
cameras displayed.

Play Press to play 24-hour playback of the current camera (upper-left

video tile if in multiview mode).

Live Press to switch to live view mode.
Seq Press to start/stop sequencing cameras on the current monitor.

Hold the Seq button for three seconds to start and stop
sequencing.

Menu Press to enter the main menu.

Playback mode

Direction The left and right buttons are used to speed up and slow down

recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.

Enter Press the button to pause the video. Press again to restart the

video.

In single-frame Playback mode, pres s to advance the vi deo b y a

Chapter 4: Operating instructions

TruVision NVR 11 User Manual 21

Task

Button

Button function

single frame.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.

Pause mode

Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down buttons

are used to jump recorded video forwards or backwards by one

second.

PTZ control

mode Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow

tour.
Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

Menu navigation

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.

Using the mouse

The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.

Note: Use a USB 2.0 mouse.

Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 3 below for a description of the mouse buttons.

Chapter 4: Operating instructions

22 TruVision NVR 11 User Manual

Table 3: Mouse buttons

Item

Description

Left button

Single-Click Live view: Select a camera to display the live view toolbar.

Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion d etection

functions: Select the target area.
Digital zoom-in: Drag and select target area.

Right button

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

Scroll

-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next window.

Menu: Move the selection to the next item.

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functions o f the unit .

The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a
keypad.

You can purchase a replacement remote control by ordering part number TVR­REMOTE-1.

Chapter 4: Operating instructions

TruVision NVR 11 User Manual 23

Figure 7: IR remote control

Item Description

1

. Alarm

Acknowledge an alarm.

2

. Device

Enable/disable the IR remote control to control the recorder.

3

. Numeric buttons

Select a camera, and enter a number in a menu option.

4

. Display

Switch between the different multiview formats.

5

. Mon A and Mon B

Switch between monitors A and B.

6

. Live

Return to live view mode.

7

. Menu

Activate the main menu.

8

. Seq

Start /stop sequencing.

9

. , , ,

In Menu mode: Use left or right

arrow buttons to select and up or down

arrow buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.

10

. OK

Confirm selection.

11

. Zoom + and -

Use to control zoom of

camera lens.

12

. Preset

Enter preprogrammed three

-digit code to call up a preset.

13

. Tour

Enter preprogrammed three

-digit code to call up shadow tour.

14

. Focus + and -

Use to control focus of camera lens

.

15

. Playback control

Use to control playback (Rewind, Pause, Play, and Fast Forward).

16

. Search

Open the Search menu.

17

. Replay

Play back

the selected file from the beginning.

Chapter 4: Operating instructions

24 TruVision NVR 11 User Manual

Item Description

18

. Eject

Eject the CD or DVD disk.

Does not apply to TVN 11.

19

. Archive

Press once to enter quick archive mode. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test
operation.

To change the address of the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The default display menu window appears.

2. Click Device Management > General Settings.

3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.

Note: The recorder will respond to any remote control that has an address between
1 and 255.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press the OK button on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.

3. Replace the battery cover.

Troubleshooting the remote control

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview

The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.

Chapter 4: Operating instructions

TruVision NVR 11 User Manual 25

The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 8 below.

You must be in live view mode to access the main menu.

Figure 8: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 4 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 2 on page 19 for the description on how to access the menu options
using the front panel.

Table 4: Description of the menu toolbar icons

Icon Name Description

Display Settings

Configures display settings including video format, resolution,

video output interface, dwell time, multiview format, and
display status icons. See Chapter 9 “Display settings” on
page 62.

Camera Setup

Configures IP cameras, snapshot resolution and quality,

camera settings including OSD, motion detection setup,
privacy masking, tampering setup, restricted access setup,
VCA setup, PTZ presets and shadow tours, and V-stream
encoding. See Chapter 10 “Camera setup” on page 66

Network Settings

Configures standard network settings including IP address,

email notifications, P PP oE setup, DDNS setup, and
advanced network settings. See the Chapter 11 “Network
settings” on page 88.

Recording

Configures recording settings including instant playback

duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 99.

Chapter 4: Operating instructions

26 TruVision NVR 11 User Manual

Icon Name Description

Alarm and Event
Setup

Configures alarm settings including alarm input, alarm output,
manual trigger, buzzer settings, alarm notifications, video
loss, alarm host setup, as well as intrusion panel and zone
setup (intrusion integration). See Chapter 13 “Alarm and
event setup” on page 104.

Device Management

Configures system settings including system date and time,

DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules. See Chapter 14
“Device management” on page 119.

Storage Management

Configures HDD information, storage mode, S.M.A.R.T.

settings, and bad sector detection. See Chapter 15 “Storage
management” on page 126.

User Management

Configures users and their passwords as we ll as access

privileges. See Chapter 16 “User management” on page 131.

System Information

Displays device information, camera setup information,

recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 135.

Help

Provides reference information to the various toolbars,

menus, and keys within the interface.

Shutdown

Provides access to logout, reboot, and shutdown options.

See “Powering on the recorder” on page 14.

To access the main menu:

1. In live view, press the Menu button on the remote control or front panel.

- Or ­Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. Th e Display Settings window appears by default.

2. Click the required menu icon to display its submenu options. Modify the
configura tion parameters as required.

3. Click Apply to save the settings.

4. Click Exit to leave the menu setup and return to live view.

The soft keyboard

A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.

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TruVision NVR 11 User Manual 27

Figure 9: The soft keyboard

Description of the keys in the soft keyboard:

Switch to lowercase/upperc

ase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Punctuation

Confirm selection

Exiting the main menu

Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu.

28 TruVision NVR 11 User Manual

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.

Status information

Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:

Table 5: Description of the on-screen status icons

Icon

Description

Indicates an alarm.

Indicates that a camera channel is being recorded.

Indicates a motion detection event.

Indicates a video loss event.
Indicates alarm and system event notifications. Clicking the event hint icon opens the

Alarm Center window that lists all the alarm and event notifications. See “Event
notification” on page 107 for more information.

Indicates manual recording.

Indicates that live view is locked from the front panel. Mouse actions are still allowed.

The recorder can display more than one icon at the same time.

Chapter 5: Live view

TruVision NVR 11 User Manual 29

The system status is displayed on the front panel by the status LEDs.

Video output

The recorder has one HDMI and one VGA port.
The recorder automatically checks the monitor outputs used on startup. For the 8- and

16-channel recorders, the H DM I and V GA mo ni tor s can be set as the main or event
monitor.

The event monitor is used to display detected events such as motion.
Note: There is no event monitor for the four-channel recorder. When an event occurs, it

appears in full-screen mode on both monitors.
Only one monitor can be controlled at a time.

Live view mouse menu

Many features of live view can be quickly accessed by placing the cursor on a live
image and clicking the right-button of the mouse. The mouse menu appears (see
Figure 14 below).

Note: The 4-channel recorder has the same mouse menu except there is no monitor
selection option.

Figure 10: The mouse menu (8- and 16-channel recorders shown)

See Table 6 on page 30.

Chapter 5: Live view

30 TruVision NVR 11 User Manual

Table 6: Mouse menu

Name Description

1

. Menu Enter the Main menu.

This option is not available from monitor B.

2

. Single Camera Switch to a full-screen view for the selected camera from the

dropdown list. See “Single and multiview display mode” on page 31
for more information.

3

. Multi Camera Switch between the different multiview options from the dropdown

list. See “Single and multiview display ” on page 31 for more
information.

4

. Previous Screen Displays the previous camera.

5

. Next Screen Displays the next camera.

6

. Start Sequence Turn on sequence mode. The window automatically sequences

between cameras. To set up the sequence dwell time, go to Menu >
Display Settings > Display > Sequence Dwell Time and select a
value.

7

. 24-hour Playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “24-hour
playback” on page 45 for more information.

8

. Monitor B 8- and 16-channel recorders:

Switch between monitors A (main) and B (event).

4-channel recorder:

Not available.

9

. Advanced Search Enter the advanced video search menu. See “

Advanced search video

menu” on page 46 for more information.

10

. Output Mode Select Standard, Bright, Soft, or Vivid mode to display.

11

. Close Time Bar Open/close the time bar.

Table 7: Mouse menu for monitor B (event monitor) (8- and 16-channel recorders only)

Name Description

1

.

Single Camera Switch to a full-screen view for the selected camera from the

dropdown list.

2

. Multi Camera Switch between the different multiview options from the dropdown

list.

3

. Previous Screen Displays the previous camera.

4

. Next Screen Displays the next camera.

5

. 24-hour Playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “24-hour
playback” on page 45 for more information.

6

. Monitor A Switch between monitors A (main) and B (event).

Chapter 5: Live view

TruVision NVR 11 User Manual 31

Single and multiview display mode

The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.

Single view display
format

Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 4 to view camera 4.

-Or­Right-click the mouse and select Single Camera from the menu. Select the

required camera from the list.

Multiple vie w dis p lay
format

Press the Display button on the front panel to cycle through different display
formats.

-Or­Right-click the mouse and select Multi Camera from the menu. Select the

desired multiview display layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on screen, before
advancing to the next camera in the sequence list. Sequencing can only be done in
single-view display mode.

The default sequence displays each camera in numerical order. However, each camera
on a recorder can have a pre-programmed dwell time and sequence order. See
“Layout” on page 64 for more information.

Note: You must first set up the sequence dwell time under the Display menu. The dwell
time must not be set to zero for sequencing to function.

Sequencing cameras using the front panel:

Select the camera where you want to start sequencing. Press the Seq button on
the front panel to start sequencing. Press it again to stop sequencing.

Sequencing cameras using the mouse:

Select the camera where you want to start sequencing. Right-click the mouse and
select Start Sequence to start the sequencing. Right-click again and select Stop

Sequence to stop sequencing.

Live view toolbar

The live view toolbar in live view lets you quickly access regularly used commands.
Position the cursor over a video image and left- click the mouse. The toolbar appears
(see Figure 11 on page 32).

Chapter 5: Live view

32 TruVision NVR 11 User Manual

Figure 11: Live view toolbar

Table 8: Description of the live view toolbar icons

Icon Description

Pause: Freeze the live image of the selected camera. Although the image pauses, time

and date information does not. The system clock continues to run.
Start Manual Recording: Start/stop manual recording.

The icon is red when manual recording is enabled. See “Recording schedule” on page
99 for information on setting up this function.

Instant Playback: Playback the recorded video from the last five minutes. If no
recording is found, then there was no recording made in the last five minutes.

Click the icon and select the desired camera. Click OK.
See “Modify the instant playback duration” on page 42 For more information.
Audio On: Enable/Disable audio output. The audio option must already have been

setup in the Display Settings menu.

Snapshot: Capture a snapshot of a video image. The image is saved on the unit. See
“By snapshots” on page 37 for more information.

PTZ Control: Enter PTZ control mode.
See “PTZ preset and tours” on page 33 for more information.

Digital Zoom: Enter digital zoom. See “Digita l zoom” on page 33 for further information.

Image Settings: Enter the image settings menu to modify the image lighting levels.

There are two options:

Preset Mode: These are preconfigured image lighting levels. Select one of the four

options depending on current lighting conditions:

- Standard: Use in standard lighting situations.

- Indoor: Use indoors.

- Dim Light: Use when the light level is low.

- Outdoor: Use when outdoors. The contrast and saturation values are high.

Customize: Modify brightness, contrast, saturation, and hue values. Click Restore to

restore image settings to previous values.
Click Restore to restore image settings to previous values. Click Default to return to

default values.
These settings can also be modified from the Camera Setup > Image menu (see page

“Image settings” on page 75.

Auxiliary Focus: Automatically focus the camera lens for the sharpest picture.

Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ

or IP cameras. This function helps to maintain lens focus accuracy over prolong periods
of time.

Chapter 5: Live view

TruVision NVR 11 User Manual 33

Icon Description

Stream Information: Display the real-time frame rate, bit rate, resolution and video

compression.

Close Toolbar: Close the toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and playback using
the digital zoom command. The zoom command magnifies the camera image four
times. See Figure 12 below.

Figure 12: Digital zoom window

To quickly zoom in/out on a camera image:

1. Left-click the mouse on the desired camera image. The live view toolbar appears.

2. Click the digital-zoom icon. The digital view window appears in single-view display
mode for the selected camera.

3. Left-click the mouse and drag the red square to the area of interest, or press the
arrow buttons on the front panel to position the red square. The selected area is
magnified.

4. To exit digital zoom, right-click the mouse.

PTZ preset and tours

When in live view you can quickly call up the list of existing presets, preset tours and
shadow tours by using the front panel, remote control, mouse and keypad.

Chapter 5: Live view

34 TruVision NVR 11 User Manual

Front panel Press Enter. PTZ control panel appears.
Mouse Left-click the mouse on the desired camera image. The live view toolbar appears.

Click the PTZ control icon to enter PTZ mode. The PTZ control panel appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Enter button on the keypad.

See Figure 13 below for a description of the PTZ control panel.

Figure 13: PTZ control panel

Table 9: Description of the PTZ control panel

Name Description

1.

Directional pad/auto-

scan buttons

Controls the movements and directions of the PTZ. The center
button is used to start auto-pan by the PTZ dome camera.

2.

Zoom, focus, and iris Adjusts zoom, focus and iris.

3.

PTZ movement Adjusts the speed of PTZ movement.

4.

Toolbar

Turns on/off camera light (when available).
Turns on/off camera wiper.

Zoom area.
Centers the PTZ dome camera image. This command is

not supported on all PTZ dome cameras.
Jumps to the home position.

5.

Select PTZ command Displays the desired function from the scroll bar: Camera, Preset,

Preset Tour or Shadow Tour.

6.

Show/Hide Show/hide the preset, preset tour and shadow tour lists

7

. Exit Exits the PTZ control panel.

Chapter 5: Live view

TruVision NVR 11 User Manual 35

To call up a preset:

1. In live view, left-click the mouse and select the PTZ control icon in the quick access

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press (Enter) to call up the

PTZ control panel.

2. Scroll the PTZ control panel to Preset and double-click the desired preset from the

list. The camera immediately jumps to the preset position.

To call up a preset tour:

1. In live view, left-click the mouse and select the PTZ control icon in the live view

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press (Enter) to call up the

PTZ control panel.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The

camera immediately carries out the preset tour movement.

To call up a shadow tour:

1. In live view left-click the mouse and select the PTZ Control icon in the live view

toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the live

view toolbar. The PTZ control panel appears.

2. Scroll the PTZ control panel to Shadow Tour and double-click the shadow tour from

the list. The camera immediately carries out the shadow tour movement.

36 TruVision NVR 11 User Manual

Chapter 6

Searching files

This chapter describes how to search and playback recorded videos as well as search
them by time, events, bookmarks, and snapshots.

Advanced search video menu

You can easily search and play back recorded videos by time and date, events,
bookmarks, and snapshots .

Figure 14: The Advanced Search menu

The Search window has four submenus that allow you to carry out different searches by
theme:

Search type

Description

Time and date

Search all video by time and date of recording.

Event

Search only event recorded files. Files can be searched by alarm inputs,

motion detection, intrusion panel alarms, or intelligent alarms.

Bookmark

Search for recorded files with bookmarks.

Snapshot

Search for snapshots.

Chapter 6: Searching files

TruVision NVR 11 User Manual 37

Search results

A search will usually produce a list of files, which may extend to several pages. The
files are listed by date and time. The most recent file is listed first. You can then select a
file to play it back in the playback viewer. See Figure 15 on page 37 for an example of a
search.

You can view a full-screen playback of a search result. Press the Play button for a
desired file in its results row. The 24-hr playback of the file starts in full scr een mo de
(see Figure 16 on page 43).

A recording file can be up to 1GB in size.
Only one file can be played back at a time.

Figure 15: Example of a search result list

1. Click to play back the selected video in full

screen mode.

2. Click to lock recording to prevent it from being

overwritten.

3. Playback viewer

4. Archive selected files.

5. Archive all files.

Search recordings

By time and date

You can search recorded video by time and video type, such as continuous recordings,
motion, alarms, and all recordings.

Chapter 6: Searching files

38 TruVision NVR 11 User Manual

To search video files by time and date:

1. In live view, right-click the mouse on the desired video pane and select Advanced

Search. The Video Search menu appears.

– Or –
On the front panel, click the Search icon.

2. In the Search menu, click the “Time & Date” tab.

3. Select the desired cameras, record type, file type as well as start and end times of

the recording.

4. Click Search. The list of search results appears.

5. Click Play on the desired file to play back the search results in the playback

viewer.

By e vent s

You can search recorded video by event type: motion, VCA alarms, alarm inputs, and
intrusion alarms.

To search for events:

1. In live view, right-click the mouse on the desired video pane and select Advanced

Search. The Video Search menu appears.

– Or –
Click the Search icon on the front panel.

2. In the Search menu, click the “Event” tab.

3. Select the desired event type as well as start and end times of the recording.

4. Select the desired alarm inputs or channels.

If you selected “Intelligent Alarm” as the event type, select the required IP cameras.

5. Click Search. The list of search results appears.

6. Select the desired video from the list.

7. In the search results window, you can:

- Click Play to playback the footage

- Click Archive to archive results

Note: You can modify the pre- and post-play periods of a recording.

By bookmarked recordings

For information on creating bookmarks, see “Create bookmarks” on page 54.

Chapter 6: Searching files

TruVision NVR 11 User Manual 39

To search for a bookmark:

1. In live view, right-click the mouse on the desired video pane and select Advanced

Search. The Video Search menu appears.

– Or –
Click the Search icon on the front panel .

2. In the Search menu, click the “Bookmark” tab.

3. Select the desired cameras as well as start and end times of the recording to be

searched. Also select the type of bookmark to be searched, “Bookmark keyword” or
“All”.

If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.

4. Select the desired bookmark from the list.

5. Select a bookmark and do one of the following:

Click the Edit button to edit a bookmark’s name.

- Or ­Click the Delete button to delete a bookmark.

- Or ­Click the Play button to play back a bookmark.

By snapshots

You can search for snapshots of recorded video. See “Live view mouse menu” on page
29 on how to create snapshots.

To search for snapshots:

1. In live view, right-click the mouse on the desired video pane and select Advanced

Search. The Video Search menu appears.

– Or –
Click the Search icon on the front panel .

2. In the Search menu, click the “Snapshot” tab.

3. Select the desired cameras as well as start and end times of the recording to be

searched.

4. Click Search. The list of snapshots appear s.

5. Select a snapshot to see it in the thumbnail window. Click its Play button to see

it in full-screen mode.

6. When in full-screen mode, move the cursor to the right edge of the window to see

the complete list of snapshots found in the search. Click their Play buttons to see
them in full-screen mode.

Chapter 6: Searching files

40 TruVision NVR 11 User Manual

7. To see a slideshow of all the snapshots found, click the  or  buttons on the

snapshot toolbar to sequence forwards or backwards through the shots.

Log search

You can open video footage from the results of a log search. Refer to “Search the
system log” on page 138 for more information.

TruVision NVR 11 User Manual 41

Chapter 7

Playback functionality

The recorder lets you quickly locate and play back recorded video. There are three
ways to play back video:

 Instant playback of the most recently recorded video
 24-hour playback of one day’s recorded video
 Search video by specific time, events , mo ti on detection, bookmarks, or snaps hots

(see Chapter 6 “Searching files” on page 36 for furth er in for mati o n)

The recorder continues to record the live view from a camera while simultaneously
playing back video on that camera display. You must have the access privilege to play
back recordings (see “Customize a user’s access privileges” on page 132 for more
information).

Instant playback

Use the live view toolbar to perform instant replay of a predefined period (default time is
five minutes). This can be useful to review an event that has just happened. Only one
camera at a time can be selected.

You can modify the playback period in the Playback Duration menu. See page 42 for
further information.

To instantly replay recorded video:

1. In live view mode, left-click the mouse on the desired camera image. The live view

toolbar appears. Click the Instant Playback icon .
Note: You will be asked to enter the Admin password.

2. Click the Channel icon and select the desired camera from the drop-down list.

Click OK.
Playback starts immediately. The Instant Playback scroll bar appears under the

selected camera.

Chapter 7: Playback functionality

42 TruVision NVR 11 User Manual

3. Click Pause on the toolbar to pause playback.

Click Play to restart playback.
Click Stop to stop playback and return to live view.

Modify the instant playback duration

The live view toolbar in live view lets you quickly playback recorded video for a
preprogrammed period. You can easily change this preprogrammed time period. See
page 31 for more information on the live view toolbar.

To modify the preprogrammed time of this instant playback, go to Recording >

General. Select one of the times from the drop-down list (5, 10, 20, or 30 minutes) and

click Apply. Default is 5 minutes.

Overview of the 24-hour playback view

It is easy to manage playback from the 24-hour playback window.
The playback video can be set up to display a time/date stamp for evidentiary purposes

(see “Camera OSD” on page 74).
The playback windows for 24-hour playback and for the results of a search are

different.

 24-hour playback is in full-sc reen mod e
 A video file of a search result is only visible in the playback viewer in the search

results window. See “Search results” on page 37 for more information

Chapter 7: Playback functionality

TruVision NVR 11 User Manual 43

Figure 16: 24-hour playback window

1. Playback mode: Select one of seven

playback modes to view: Normal, Event,
Bookmark, Smart, Sub-periods, External
File, or Snapshot. See “24-hour playback”
on page 45 for more information.

2. Playback viewer.

3. Full screen.

4. Exit 24-hour playback recording.

Click Exit or right-click the mouse to
return to live view.

5. Quick camera select:

Max. Camera for Playback: From the
camera list, automatically selects the first
16 cameras with recordings.
Min. Camera for Playback: From the
camera list, automatically select the first
camera with recordings.
Note: Cameras can also be selected
manually. The maximum number of
cameras that can be selected is 16,
whether selected automatic ally or

manually.

6. Camera panel. Select the cameras for
playback. Move the mouse over the area to
display the list of cameras available.

7. Calendar panel.

White: No recordings.
Green/Yellow/Red/Pa le gre en/ Mage nta:

Recordings available on the recorder.

8. Playback control toolbar. See Figure 17 on
page 44 for more information.

9. Time bar: Time of actual playback. This is only
displayed in 24-hour playback.

10. 24-hour playback bar: This bar displays how
much of the 24-hour period has been recorded.

11. Recording type: Description of the color coding
of recording types that appear in the playback
progress bar. Green indicates continual
recording. Yellow indicates motion recording.
Red indicates alarm recording. Pale green
indicates manual recording. Magenta indicates
VCA recording.

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44 TruVision NVR 11 User Manual

The 24-hour playback control toolbar

It is easy to manually control playback using the playback control toolbar. See
Figure 17 below.

Note: The playback control toolbar does not appear for instant playback.

Figure 17: 24-hour playback control toolbar

Description

1

. Timeline: Allows you to jump forwards or backwards in time. The timeline moves left (oldest

video) to right (newest video). Click a location on it for where you want playback to start.
In 24-hour playback, the cursor shows the actual time.

2

. Playback bar: This bar displays the playback recording. It indicates in color the type of

recording. Constant recording is shown in the example above.

3

. Zoom in and out of the recording.

4

. Audio and video control toolbar:

/ Audio on/off.

/ Start/stop a video clip during playback. Sections of a recording can be saved to an

external storage device.

Lock a file during playback.

Add default bookmark.

Add customized bookmark.

File management.

Click to see the list of video clips, snapshots, locked files, bookmarks and their times.
The video clips, playback captures and locked files can be archived. Bookmarks can
be renamed and deleted.

Digital zoom.

Click to enter the digital zoom function. Right click the mouse to exit.

Archive files.

Modify the forward and reverse skip times.

Call up the Search window to search for recorded video files by time & date, events,

bookmarks, and snapshots.

5

. Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Time displayed is 00:00:00.

Play recording.

Fast forward playback by the configured skip time (default is 30 seconds).

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TruVision NVR 11 User Manual 45

Description

Reverse playback by the configured skip time (default is 30 seconds).

Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed,

single frame.

Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed, 32X

speed.
Play previous file/day/event recording.
Play next file/day/event recording in the search result.

6

. Recording type: Description of the color coding of the five recording types that appear in the

playback progress bar. Green indicates continuous recording. Yellow indicates motion
detection. Red indicates alarm recording. Pale green indicates manual recording. Magenta
indicates VCA recording.

24-hour playback

Use this option to access one day of video recordings for the selected camera.
Playback starts at midnight and runs for the 24-hour period. 24-hour playback is shown
in full-screen view. See Figure 17 on page 44 for a description of the playback control
toolbar.

• Using the mouse:

1. In live view mode right-click the mouse on the desired camera image. In the mouse
toolbar, click 24-hour Playback.

The playback screen appears. By default, the camera is in full-screen mode.

2. To select more than one camera for synchronous playback or to select playback
from a different day, move the mouse to the right edge of the screen. The camera
list and calendar are displayed. Check the desired cameras and/or another day. Up
to 8 cameras can be selected for 8/16 channel recorders and up to 4 cameras for
the 4-channel recorder.

Playback starts immediately you have selected the camera and times.
Note: A message appears if there are no recordings found during this period.

3. Use the playback control toolbar to manually control playback.

4. Click Exit or right-click the mouse to return to live view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous

window.

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46 TruVision NVR 11 User Manual

• Using the front panel:

1. Select the camera for playback and press the Play button. Pl ayback from the
selected camera starts immediately.

Note: Synchronous playback is only available using the mouse. If live view was
showing multiview, only the camera in the top-left channel on screen will be played
back.

2. To select a different camera for playback, press the numerical button of the desired
camera.

3. Press Live to return to live view.

24-hour playback modes

You can select one of seven different 24-hour playback modes (see item 1 in Figure 17
on page 44). They are:

Playback mode Description

Normal Play back recordings from the selected cameras of the selected day.

Select the desired cameras and day to play back. Playback starts
immediately.

You can select all the playback toolbar options.

Event Play back recorded selected VCA, alarm inputs or motion events. See

“Event playback” on page 47 for more information.

Bookmark Select the desired cameras and time period to search for bookmarks. Enter

the desired keyword to search for a specific file name, if required. Click

Search. The list of bookmarks appears. Change the pre and post-play

times, if required.
Click Play for the desired bookmark to play back.
Click the Exit button to exit the playback of the selected bookmark and do

another search, or click the Search icon to open the Search window
and select the Bookmark tab.

Note: You can only search for a bookmark by file name in the 24-hour
playback mode.

Smart This feature lets you selectively playback the parts of a recording with VCA

and motion events and skip over video that does not have such events.
See “Smart playback” on page 48” on page 47 for more information.

Sub-periods This feature lets you see simultaneously the 24-hour playback recording

for a selected camera split over several consecutive time periods. See
“Split-screen playback” on page 50.

Select the desired camera and number of split screens. Playback starts
immediately.

External file Import a file to play back.

Insert the storage device, such as a USB flash drive, in the recorder and
select a video file to play back.

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TruVision NVR 11 User Manual 47

Playback mode Description

Snapshot Select the desired cameras and the time period. Click Search. The list of

snapshots appears. Click Play to see the desired snapshot.
To search again, click the Search icon to open the Search window and

select the Snapshot tab.

Event playback

This feature lets you selectively playback VCA, alarm input and motion events.

To do an event playback:

1. In 24-hour playback mode, select Event from the drop-down list on the upper left­corner of the window.

2. Select the type of event to search for from the right-hand side of the window: Alarm
Input, Motion, or VCA Alarm.

If you select VCA Al ar m, select the type of VCA alarm under Minor Type. Also
select the desired cameras to search.

If you select Alarm Input, select the desired alarm inputs from the list displayed.
If you select Motion, select the desired cameras to search.
Note: Motion detection must be enabled in order to use this function. See “Motion

detection” on page 76 for information.

3. Select the start and end dates and times for the event search.

4. Click Search to searching for the desired events.
The results are listed on the right side of the window. Each individual recorded event

is listed. They are collectively not shown on the playback toolbar.

5. Select the desired pre and post-event times (between 5 and 600 seconds). Default
time is 30 seconds.

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48 TruVision NVR 11 User Manual

Note: These pre and post-event times are independent to the times set for camera
recordings under Camera Setup > Camera Recordings Settings. If you are only
recording events, t he d e fault pre and post-event times are determined by the values
set up under Camera Setup > Camera Recordings Settings. Default is 5 seconds.

6. Click the desired camera recording to play back. Its time bar also appears on the
playback toolbar.

7. Click Exit to stop the play back and return to the previous window. You can do
another search selection.

8. Click to exit playback and return to live view.

Smart playback

This feature lets you selectively playback the parts of a recording with VCA and motion
events and skip over video that does not have such events. The Smart Playback mode
analyses the video for VCA and motion events and marks them. See Figure 18 below.

Figure 18: Example of a smart playback recording

Smart event options

Smart bar showing all smart events found

For more information on VCA events, go to “VCA setup” on page 80.

To do a smart playback:

1. In playback mode, select Smart from the drop-down list on the upper left-corner of
the window.

2. Select a camera and date from the calendar on the right-hand side of the window.

3. Click Play to start playing the recording.

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TruVision NVR 11 User Manual 49

4. Select the rules and areas to do a smart search for VCA or motion events in the
recording.

Icon Description

Cross line detection: This is used to detect people, vehicles and objects crossing a pre-

defined line or an area on-screen. If someone or an object crosses the line, the time of the
event is shown on the Smart bar.

Click the icon and then click on the image to indicate the start and end points of the line. If
you want to change the line position, re-click the icon and draw the line again.

Intrusion detection: This is used to detect when intrusion occurs. If someone enters the
selected area, the time of the event is shown on the Smart bar.

Click the icon and then click on the image the four points on the image to set the
quadrilateral area for intrusion detection. Only one area can be set. If you want to change
the detection area position, re-click the icon and draw the area again.

Motion detection: This is used to detect motion in a selected area.
Click the icon and then drag the mouse to draw the motion detection area.
Note: For IP cameras, you must enable motion detection in order to use this feature. For

analog/HD-TVI cameras, you do not need to enable motion detection.
Motion detection: This is used to detect motion over the whole image.
Click the icon. By default, the whole image is selected as the detection area.
Clear all areas selected.

Start and stop video clipping.
File management for video clips.
Stop playback.
Start or pause playback.
Smart settings.
Search matched video files.

5. Click Set and select the settings for the smart search:
Skip non-related video: Video that does not have selected events will not be

played.

Play non-related video: Set the speed to play the video with no selected events.
Play related video: Set the speed to play the video with selected events.
Pre-play(s): Set the pre-playback period. Default is 5 seconds.
Post-play(s): Set the post-playback period. D efaul t is 5 sec onds.

6. Click Search to search and play back video with the matched events, which are
shown in the Smart bar.

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50 TruVision NVR 11 User Manual

Split-screen playback

This feature lets you see simultaneously the 24-hour playback recording for a selected
camera split over several consecutive time periods.

You can display the recording between four and 16 split screens. The recording is split
into equals time periods depending on the number of split screens selected. See
Figure 19 below.

Figure 19: Example of split-screen playback

Select the number of split
screens

Zoom In and Zoom Out
buttons for the playback
bar

Selected split screen Playback bar of the selected split screen

To do a split-screen playback:

1. In playback mode, select Sub-periods from the drop-down list on the upper left­corner of the window.

2. Select a camera and date from the calendar on the right-hand side of the window.

3. In the Split-screen drop-down list, select the desired number of split screens. Up to
16 screens can be selected. Default is 3 screens.

The split screens immediately appear.

4. Click the desired screen to see the playback bar of that sub-period.

5. Click the Zoom In and Zoom Out buttons to focus in and out of the playback bar.

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TruVision NVR 11 User Manual 51

6. Double-click the selected screen to see the playback at full-screen. Double-click
again to see the screen without the playback bar and camera list. Double-click again
to return to the split-screen mode.

7. You can do video clips, bookmarks and lock files of a split-screen playback.

8. Click to exit playback and return to live view.

Playback speed and skip ti me

Use the direction buttons on the front panel to modify the playback speed, and to jump
forwards or backwards.

The default skip time is 30 seconds, which can be easily changed.

To change the playback speed:

From the front panel:

Press the left and right buttons to speed up and slow down recorded video.

From the playback window using the mouse:

Click and to speed up and slow down recorded video.

To set the playback skip time:

1. In playback mode, click to open the pop-up Skip Time Settings menu.

2. Select a skip time between 10 and 300 seconds for forward and backward skip
times. The default skip time is 30 seconds. Click OK.

To skip forwards or backwards during playback:

From the front panel:

Press the up and down buttons to jump recorded video forwards and backwards by a
set skip time.

From the playback window using the mouse:

Click and to jump recorded video forwards and backwards by a set skip time.
— Or —
Click a location on the timeline for where you want playback to start.

Play back frame-by-frame

You can play back a selected video at different speeds. This allows you to carefully
examine an event frame-by-frame as it happens.

The current frame rate is shown on the right of the playback control toolbar.

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52 TruVision NVR 11 User Manual

To play back frame-by-frame:

• Using a mouse:

1. In playback mode, click the Speed Down button in the playback control toolbar
until the speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode move the left direction button to left to scroll down through the
speed changes until single frame.

2. Press Enter to advance the video frame by frame.

Play back an archiv ed fi le

You can play back an archived file on your backup device using TruVision Player.
However, you can also play back a file archived on your back up device using the 24­hour playback mode.

To play back an archived file:

1. In 24-hour playback mode, select External File from the drop-down l i st on the upp er
left-corner of the window.

2. Select the backup devi ce and t he desi r ed file type to play back.

3. Position the mouse over a file to see the file name.
The name includes the recording date and time. For example, the recording

A0_TVN11_2018O117162916.mp4 was archived January 17, 2018, at 16:29:16
(24-hour time format).

4. Click the Play button or double-click the desired file to play it.

5. Click Exit to return to the previous window.

View a snapshot

You can view saved snapshots using the Search function. You can also view saved
snapshots using the 24-hour playback mode.

To play back a snapshot:

1. In 24-hour playback mode, select Snapshot from the drop-down list on the upper
left-corner of the window.

2. Select the camera(s) as well as the start and end times to search for snapshots.

3. Click Search. The list of snapshots found is listed.

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TruVision NVR 11 User Manual 53

4. Click Play to see the desired snapshot.

5. Click Exit to return to the previous window.

Digital zoom in playback

You can zoom in on an image during playback to see it in greater detail. There are two
ways to perform digital zoom in playback.

To digitally zoom-in during playback:

1. In playback mode, click the time on the toolbar for the video that you want to view.

2. Click the Digital Zoom icon in the playback control toolbar.
The playback control toolbar disappears. The digital zoom window appears.

3. Left-click the mouse and drag the red square in the digital zoom window to the area
of interest. The selected area is magnified.

4. Right-click the mouse to quit digital zoom mode and return to full-screen playback
mode. The playback control toolbar reappears.

Create video clips

You can save important scenes in a recorded file for later reference by creating video
clips of selected portions of the file during playback. When an intruder, for example,
crosses in front of several cameras you can save the video clip of the intruder’s path
across these cameras in a single file.

Note: This feature is only available using the mouse.
To create video clips during playback:

1. Open the desired 24-hour playback window.

2. Click the playback timeline where you want the video clip to start and click the Start

Clipping button.

3. Click the playback timeline where you want the video clip to stop and click the End

Clipping button.

4. Repeat for additional cli ps.

5. Click the File Management button and click the Video Clips tab to see the list of
video clips saved. You cannot play them back.

To archive video clips, see “Archive video clips and locked files” on page 59”.

6. Click Cancel to return to 24-hour playback window.

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54 TruVision NVR 11 User Manual

7. Click Exit to return to live view. If you have not saved the video clips, a pop-up
screen will ask you if you want to save them. If you answer Yes, the File
Management window will appear so that you can archive the files.

Create bookmarks

You can bookmark the important scen es in a r ecor ded fil e for l ater r e ferenc e.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.

There are two types of bookmarks:

• Default bookmark : All default bookmarks have the same generic name,
“BOOKMARK”.

• Customized bookmark : The bookmark is given a name for easy identification.
The same name can be used for several bookmarks.

You can search both types.

To create a bookmark:

1. Open the desired 24-hour playback window.

2. Click the playback timeline where you want the bookmark to be. The green time bar
jumps to this position. Click the button for the type of bookmark you want and enter
the bookmark name, if requi r ed.

3. Click the File Management button and click the Bookmark tab to see the list of
bookmarks saved. The name of a bookmark can be edited. A bookmark can also be
deleted.

To archive locked files, see “Archive video clips and locked files” on page 59”.

4. Click Cancel to return to the 24-hour playback window. Click Exit to return to live
view.

Lock playback files

You can lock recorded files during playback so they cannot be overwritten later on. In
multichannel playback using this Lock File function will lock all the recorded files for the
playback channels.

Note: Locking too many files will reduce the storage capacity of the recorder.

To lock during playback:

1. In 24-hour playback mode, click the Lock File button on the playback control
toolbar to lock the current recording file.

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TruVision NVR 11 User Manual 55

2. To see the list of locked files saved, click the File Management button and in the
File Management window, select the L oc ked F i le tab. The li st of locked files is
shown.

To unlock a locked file

1. In 24-hour playback mode, click the File Management button and in the File
Management window, s elec t the Locked File tab. The list of locked files is shown.

2. Click the lock symbol of the desired file to unlock. The file is no longer protected.

Manage playback files

You can manage the video clips, locked recordings, and bookmarks created during 24­hour playback and save them on a backup device. However, you cannot use this
function to manage snapshots.

To archive video clips, locked files and bookmarks:

1. In playback mode, click the File Management button. The File Management
window appears.

2. Select the tab for the files you want to manage: Video Clips, Locked File, or
Bookmarks.

3. Insert your backup device into the recorder.

4. Select the files you want to archive and click Archive or Archive All. The files are
saved.

56 TruVision NVR 11 User Manual

Chapter 8

Archiving files

Archive recorded files on an ex ter nal dev i c e suc h as USB flash drive, USB HDDs or a
DVD burner. You must be in live view to archive video. Access to archive commands
may require a password.

Before starting to archive files, ensure that you have the backup device connected to
the recorder. It is detected automatically by the recorder.

Note: The recorder supports USB DVD and USB HD on the front and back USB ports.

Archive files

There are two ways to archive files:
Quick Archive button: Quick archive lets you archive recorded files quickly by using

the Archive button on the front panel. The recorder then downloads all the recorded
files on the unit to fill the available memory space on the media. This option is not
available via the mouse.

Search Results window: In the search results window there is an “Archive” button.
Click it to bring you to the archive window of the selected video in the search result.
See “Archive files from searc h res ul ts ” on page 57 for more infor mation.

TruVision Player

Use the standard file player software, TruVision Player, to play back the archived video
on your PC. It is included with the TVN 11.

Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the recorder.

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TruVision NVR 11 User Manual 57

If using a USB memory drive, insert the device into the USB port on the front panel.
If more than one media type is found, the USB device takes precedence over the
others.

2. Press the Archive button on the front panel to open the Quick Archive window.

3. Select the files you want to archive.

4. Click Start or press Archive on the front panel again. The unit starts to download
the selected files to the backup device.

Note: A message will appear if there is a cap aci ty limitation on the backup devi ce.
A message will appear to confirm when the download is complete.

Archive files from search resul ts

You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a
USB drive for archiving. However, the unit may not support all types of USB hubs.

The Archive options available may depend on the type of backup device selected.

Archive window

After searching for all the recordings from selected parameters and cameras using
Advanced Search, the results are listed in the Search window. When you select the
desired files to archive and click the Archive or Archive All buttons, the Archi ve
window appears (see Figure 20 on page 58).

The Archive window lists all the files currently on your backup device. The window
shows the free space available on the backup device. You can also delete files from the
device and search by type of files present. Files cannot be played back from the
Archive window.

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58 TruVision NVR 11 User Manual

Figure 20: Example of an archive window

Function Description

1

. Device name Select one of the storage media for archiving. If the backup device is not

recognized:

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor

2

. Search file format Search files on the backup device with the selected format.

3

. Refresh Refresh the search results if any parameters have been modified.

4

. Name Files found on the backup device are listed.

5

. Free Space Free space available on the backup device.

6

. Fina li ze D is c Select to prevent other files being recorded onto the disc.

7

. Include Player Select to automatically include the Player tool when archiving files.

8

. Delete Click to delete a selected file from the backup device.

9

. Required Sp ac e Space required on the backup device for the files to archive.

10

. New Folder Create a new folder on the backup device. Files from the recorder can be

archived to a specific folder.

11

. Format Format the backup device.

12

. Archive Start downloading selected files onto the backup device.

13

. Cancel Cancel search and return to previous menu.

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TruVision NVR 11 User Manual 59

Export recorded files to a backup device

To export recorded files:

1. Connect the backup device to the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.

2. In live view mode press the Search button on the front panel or remote control.

- Or ­Right-click the mouse and select Advanced Search.
The Advanced Search w i ndow appear s .

3. Select the cameras and search parameters required.

4. Click Search. The list of results appears.

5. Select the files to export.
Note: You can click the Play button to verify that the selected files are the files to

export.

6. Click Archive. The Archive window appears.

7. Select the storage medium to ex por t to from the dr op-down list.

8. Click Archive to begin the backu p process of the selected files.

- Or ­Click Archi v e All to begin the backup process of the all the files.

Archive video clips and l ocked files

You can manage the video clips and locked recordings that you create during 24-hour
playback.

To archive video clips and locked files:

1. In playback mode, click the File Management button. The File Management
window appears.

2. Select the tab for the files you want to manage: Video Clips or Locked File.

3. Insert your backup device into the recorder.

4. Select the files you want to archive and click Archive or Archive All.

5. In the Archive window that appears, select from the drop-down list the backup
device to be used.

If you want to filter the existing files already on the backup device, select the file
format.

6. Click Archive. File downloading starts.

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60 TruVision NVR 11 User Manual

The files are saved onto the backup device. A pop-up screen tells you when
downloading is complete.

Merge video files in TruVision Player

You can include multiple files in the TruVision Player playlist. Double-click the desired
video file from the list and click the Start button. When the first file fini shes , the next file
will automatically start.

To add exported video files to TruVision Player:

1. Click the menu icon and select Tool > Merge.

2. The Merge window appears. Click Add File to add the files you want to merge onto
a selected video file. Under Output Setting, select the video file to which you want
to add the files.

3. Click OK.

Export video recordings and snapshots vi a
TruVision Navigator

TruVision Navigator allows you to export a single recording file per camera. Exported
video files from TruVision Navigator need to be viewed using the TruVision export file
tool. For further information on exporting video and snapshots, please refer to the
TruVision Navigator 7.1 User Manual.

To export video and snapshots:

1. In the playback window, search for the time frame of the desired video segment.

2. Click the Video button to move the selected video segment to the Collector.

3. Select each video or snapshot thumbnail for export in the Collector, or use the
Select/Deselect All button in the Collector header bar.

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4. Click the Export button at the top of the Collector panel.

5. Click Browse and select the destination of the export file.
All selected video thumbnails will be exported as a single file.

6. Click the Export Now button.

Note: Make sure there is enough disk space at the destination location for the export.

Use the file size estimate in the Collector as a gui del i ne.

62 TruVision NVR 11 User Manual

Chapter 9

Display settings

Use the Display Settings menu to modify how the camera images appear on screen.

Display settings

Use the Display Settings menu to adjust the settings related to the local monitor output
of the recorder, such as selecting multiview layout, display the monitor time bar,
sequence dwell time options, and enable or disable the local audio output. See
Figure 21 below.

Figure 21: Display Settings window (8- and 16-channel recorders)

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TruVision NVR 11 User Manual 63

Table 10: Description of the Display setup window (8- and 16-channel recorder)

Option Description

1.

Picture Setting

Define the desired output mode.

Select one of the options from the drop-dow n list: Stan dar d, Brig ht, Sof t,
or Vivid, and click Apply.

2.

VGA R

esolution 8- and 16-channel recorders only:

Define the resolution of the selected monitor. The HDMI monitor is the
main monitor by default. However, if you select HDMI to be the event
monitor, then VGA becomes the main monitor.

Select one of the options from the drop-down list. The selected
resolution must be the same as that of the monitor.

HDMI R

esolution

VGA/HDMI Resolution

4-channel recorder only:

You cannot select between VGA and HDMI monitors

so the same image

appears on both monitors.
Select one of the options from the drop-down list. The selected

resolution must be the same for both monitors.

3.

Display Status Icons

Define whether the status icons are displayed. Default is Enabled.

4.

Time Bar

Transparent Select the transparency of the monitor output time bar on screen relative

to the background to make the time bar easier to read.
Select the checkbox to enable/disable. Default is Disabled.

5.

Enable Time bar

Select whether the monitor output time bar appears on screen.

Select the checkbox to enable/disable. Default is Enabled.

6.

Time Bar Size

Select the size of the time bar: Large, Medium, or Small. Default is

Large.

7.

Video Output Interface

Select the desired video output interface as main monitor: VGA or

HDMI.

Default is VGA.
Note: You cannot select between VGA and HDMI for 4-channel

recorders. The only option displayed is VGA/HDMI.
Note: If under the Device Management > General Settings window Auto

has been selected, HDMI is by default the main monitor. You will not be
able to change the main and event monitor options here.

8.

Default View

The factory default multiview format displays all channels (2x2).

9.

Sequence Dwell Time

Set the length of time for which a camera image is displayed on the

selected monitor before moving to the next camera during sequencing.
Default is off (“No Switch”).

10.

Enable Audio Output

Select whether to hear audio from cameras in both live and playback

mode. However, in order to be able to hear audio in playback, you must
enable the audio output setting. Default is Disabled.

Select the checkbox to enable/disable audio output.

11.

Volume

Define the desired volume by using the slider.

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64 TruVision NVR 11 User Manual

Option Description

12.

Event Monitor

8- and 16-channel recorders only:

Select the desired monitor, VGA or HDMI. HDMI is the default event
monitor. If the VGA monitor is selected as event monitor, then HDMI
becomes the main monitor.

Note: If under the Device Management > General Settings window Auto
has been selected, HDMI is by default the main monitor. You will not be
able to change the main and event monitor options here.

4-channel recorder only:
There is no event monitor so this option is not shown. Events pop-up in

full-screen view on both the VGA and HDMI monitors.

13.

Event Full Screen
Monitoring Dwell Time (s)

8- and 16-channel recorders:

Set the length of time during which an image is displayed on the event
monitor in full screen in case of an event. Default is 10 seconds.

4-channel recorder:

Set the length of time during which an image is displayed in full screen in

case of an event. Default is 10 seconds.

Alarm Full Screen
Monitoring Dwell Time (s)

8- and 16-channel recorders:

Set the length of time during which an image is displayed on the event
monitor in full screen in case of an alarm. Default is 10 seconds.

4-channel recorder:

Set the length of time during which an image is displayed in full screen in

case of an event. Default is 10 seconds.

Layout

The Layout window allows you to define the layout of each of the different views as they
are shown when selecting the different live views or the sequencing order.

The cameras are sequenced in numeric order by default. You can change the order of
the cameras for all monitors.

The camera order in the different views is consistent. This means that if Channel 2 is
the first camera shown in the single camera view then it will also be the top left camera
of the 4-channel view.

You can switch the tile of a camera with that of another camera in the system. This lets
you, for example, have the images of camera 1 appear on tile 10, and the image s of
camera 10 appear on tile 1. This feature is useful when you want to watch the
sequence of images from specific cameras so that they are next to each other on­screen.

See Figure 22 on page 65. Each video tile displays both the order of the camera on
screen and the camera number.

: Display settings

TruVision NVR 11 User Manual 65

Figure 22: Camera layout window

Multiview layout
selection bar

Camera order in the
sequence

Camera number
selection

66 TruVision NVR 11 User Manual

Chapter 10

Camera setup

Use the Camera Setup menu to configure IP cameras. You can also configure the
camera OSD, snapshots, recording settings, image quality, motion detection, privacy
masking, camera tampering, VCA settings, PTZ configur ati ons, and V-stream settings.

Note: Not all settings are available for IP cameras. For advanced IP camera settings,
please consult the IP camera web browser interface.

Supported cameras

The recorder supports TruVision IP cameras up to 8 MPX as well as TVE encoders. It
also supports Gen 2 residential cameras. The recorder supports a wide range of third
party IP cameras through compliancy with the ONVIF standards for ope n camer a
communication.

Note: UltraView cameras are not supported.

IP camera status

The IP Camera Status menu allows you to add, edit and remove IP cameras to the
recorder, as well as update the cameras’ firmware. The recorder supports all TruVision
IP cameras and encoders and is compliant with ONVIF profile S cameras.

Note: Ensure that the ONVIF camera has been tested together with the recorder befor e
installation.

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Figure 23: IP Camera Status window

Option Description

1.

IP camera list

This shows the list of IP cameras added to the recorder. The camera

information shown is: Camera No., Status, PoE port, Edit, Advanced Set,
Live View, Camera Name, IP Camera Address, Manage Port, Protocol,
Device Model, Serial Number, and Firmware.

2.

Sync Password

Sets all connected TruVision IP cameras to the same admin password as

the recorder.

3.

Manual Add

Add a camera manually to the recorder by entering its IP address and other

required information.

4.

Device Search/Add

Search the network for available TruVision or other natively supported IP

cameras. Add an IP camera to the recorder system.

5.

Upgrade

Upgrade IP camera software. Insert USB flash drive in the recorder and

select the upgrade file. The camera will automatically reboot once the
software is upgraded.

6.

Delete

Delete the selected IP camera from the list.

7.

Refresh

Update the information displayed on a camera in the recorder device list.

Adding IP cameras to the recorder

IP cameras and their passwords

When you add an IP camera to the recorder via the LAN or PoE ports, the system
automatically checks the camera’s password to ensure that it is the same as that of the
recorder or that it is 1234. There are two scenarios:

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Camera already has a password (activated):

The recorder automatically detects the camera and checks its password to see if it is
the same as that of the recorder or if it is 1234. If it is either, then the camera is
successfully added to the recorder.

If the camera password is not the same as that of the recorder, nor 1234, it will be
added to the recorder but will appear as offline. You can then change the camera
password in the Camera Setup menu.

New camera without a password (not yet activated):

The recorder detects the camera and pushes its admin login and password to the
camera.

Adding IP cameras

There are two ways to connect an IP camera:

 The recorder can connect to IP cameras on the LAN network
 The IP cameras can be connected to the PoE ports at the back of the recorder



LAN network:

There are two ways to connect an IP camera to the LAN network:

To automatically add an IP camera via the LAN network:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. Click Device Search/Add to search for any supported IP camer as l oc ate d in the
recorder LAN. A list of the cameras found is displayed in the Add IPC window.

3. Select the checkboxes of the cameras that you want to add to the recorder.

4. Click Add to add the selected cameras to the list of devices in the recorder. Click

Back when complete in order to return to the main window.

Note: The maximum number of IP cameras that can be added is shown in the IP

Camera tab.
The cameras are added to the end of the list of devices in the IP camera window.

5. To test if a camera connection is operational, select the desired camera from the list
of devices connected to the recorder and click Live. A pop-up window will appear
showing the camera’s live view.

Note: If cameras still have default settings, they might have the same IP addresses.
This creates an IP conflict. Use the Edit button to assign a different IP address to
each camera. Ensure that for each camera to successfully connect the cameras.

6. Click Exit to return to live view.

To manually add an IP camera on the LAN network:

1. From the menu toolbar, click Camera Setup > IP Camera Status.

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2. Click Manual Add. In the pop-up window, enter the camera details such as the IP
camera address/domain, protocol, management port, user name and password.
Click OK.

The camera is added to the end of the list of devices.
Note: Only one camera can be manually added at a time.



PoE ports:

You do not need to search for IP cameras connected to PoE ports as they are
automatically recognized when plugged in. However, they are only recognized if their
password is the same as that of the recorder or is 1234. If their password is different,
follow the instructions below to add the IP camera.

To add an IP camera with a different password to the recorder or which is not
1234:

1. Connect the IP camera to a network and set the camera’s IP address to

192.168.254.x (where “x” is between 1 and 254).
Note: The camera’s IP address must be in the same subnet as the internal NIC IPv4

address of the recorder (under Network Settings). The recorder’s default NIC IPv4
address is 192.168.254.1. However, you can use another IP address, if desired.

2. Plug the IP camera into the PoE port of the recorder.
The Plug and Play function cannot detect the camera as the passwords are

different. It cannot detect the IP address given to the camera.

3. From the menu toolbar, click Camera Setup > IP Camera Status.

4. Select the IP camera and click Edit. Change it from Plug and Play to Manual.

5. Change the IP address to the address set up in step 1 and enter the password for
the camera.

6. Save the settings. The camera will be recognized and come online.

Editing camera informa ti on

To edit IP camera information

1. From the menu toolbar, click Camera Setup > IP Camera Status.

2. In the IP Camera tab, select a camera from the list displayed.

3. Click the Edit icon of the desired camera row to get the pop-up window
displaying the camera information: Camera ID number, IP camera address/domain,
protocol, management port, stream number, transfer protocol, user name, and
password.

4. Change the information as required.

5. Click OK to save the changes and return to the IP Camera window.

6. Click Exit to return to live view.

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Importing/exporting IP camera files

You can export the configuration information on the IP cameras to an MS Excel file via
the browser or through a USB port. The i n formation in the exported file can be mo dified
but the file structure must not be changed.

This file can also be imported to the recorder.

To export IP camera settings:

1. Insert the archive device in a USB port of the recorder.

2. From the menu toolbar, click Camera Setup > IP Camera Status > IP Camera

Import/Export.

3. Select the archive device and click Export. A pop-up message appears to say that
the file has been successfully exported to the archive device and the exported file is
listed on-screen.

To import IP camera settings:

1. Insert the archive device in a USB port of the recorder with the MS Excel file to be
imported.

2. From the menu toolbar, click Camera Setup > IP Camera Status > IP Camera

Import/Export.

3. Select the archive device and click Import. A pop-up message appears to say that
the file has been successfully exported to the recorder.

PoE setup

It is important when installing IP cameras to calculate the total power consumption
required so that it is less than the power budget of the recorder switches. The recorder
lets you easily track on-screen the current and remaining power consumption for all
cameras directly connected to its switches. See Figure 24 on page 71.

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Figure 24: PoE power budget informa tion on IP cameras (4-channel PoE recorder shown)

1. Select the PoE type required for each camera.

2. Dynamic tracking of the current PoE power consumption (blue), unallocated PoE power (white), and

remaining allocated PoE power budget (green) shown.

The IP cameras will specify which type of PoE they require. You can set up each
camera individually for no PoE, PoE-af, PoE-at, or 12.5 W for 4- and 16-channel
recorders and 15 W for 8-channel recorders. A PoE port can support up to 30 W
maximum.

The recorder has up to 16 PoE ports, depending on the model. The total PoE power
budget for the 4-channel recorder is 50 W, for the 8- channel recorder it is 120W and
for the 16-channel recorder it is 200 W.

The PoE-af port can support between 0 and 15.4 W and the PoE-at port can support
between 0 and 30 W. See Table 11 below for a description of the maximum number of
IP cameras that can be connected depending on the PoE type used.

Table 11: Maximum number of IP cameras that can be connected by PoE power consumption

NVR

12.5 W 15 W PoE-af PoE-at

4

-channel 4 - 3 1

8

-channel - 8 7 4

16

-channel 16 - 12 6

To display the PoE power consumption information:

1. From the menu toolbar, click Camera Setup > PoE Setup.

2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 12.5 W.

3. Click Apply to save the settings. Click Exit to return to live view.

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Camera recording setti ngs

The camera recording settings allow you to define the configuration per camera per
stream recording mode.

To configure recording settings:

1. From the menu toolbar, click Camera Setup > Camera Recording Settings.

2. Select the camera you want to configure.

3. Configure the following recording settings (options available depend on the camera
model):

• Stream Record Mode: Select one of the stream types to configure the recording

parameters of that record mode: Mainstream (TL-Hi) (default), Mainstream (TL­Lo), Mainstream (Event), Mainstream (Alarm), or Substream.

• Stream Type: Select the type of stream to record, either Video or Video & Audio.

Default is Video.

• Resolution: Select the resolution of the recording. Options include (depending

on the camera): 8 MPX, 6 MPX, 5 MPX, 4 MPX, QXGA (3 MPX), 1080P, UXGA
(2 MPX), SXGA, 960P (1.3 MPX), HD720P, SVGA, D1, 4CIF, VGA, DCIF, 2CIF,
CIF or QCIF.

• Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the

bandwidth can vary depending on video quality and the bandwidth required. If
“Constant” is selected the video streaming is always at the maximum bit rate
selected.

• Video Quality: Select the quality at which to record. If “Constant” is selected as

the bit rate type, this option is unavailable.

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If a low video quality is selected, the image quality is poorer and the bandwidth

required is reduced thereby allowing recording over a longer period of time.

• Frame Rate: Select th e recor di ng fra me r ate.

• Max. Bitrate Mode: Select the General (default) or Cust om (32-16384) option.

• Max. Bitrate (Kbps): If the customized maximum bit rate mode was selected,

enter the value here. It must be between 32 and 10240 kbps. It is calculated from
the frame rate and time required. Default is 4096.

• Video Encode: Select the desired video encoding standard. Select H 264 or

H.265.

• Pre Event: This is the time the camera starts recording before the event. Select

the time in seconds from the list to start pre-recording before the event. Default is
5 seconds.

The maximum pre-recording times available depend on the bit rate. See

“Maximum storage times” in the appendix.

• Post Event: This is the time the camera continues to record after the event.

Select the time in seconds from the list to stop post-recording after the event.
Default is 5 seconds.

• Auto Delete (day): Select the number of days after which recorded video from

the specified camera is permanently deleted from the HDD. A “day” is defined as
the 24-hour period from when the auto delete mode (ADM) was set.

The maximum number of days that can be set is 9999. However, the actual

number of days permitted depends on the HDD capacity. If the value is set to ‘0’,
the option is disabled. Default is Disabled.

Caution: When setting the data retention period for recordings, please ensure
that you comply with your national legislation.

• Record Audio: Enable to record sound with the images. Default is Disabled.

4. Click Apply to save the settings.

5. If you want to save these parameters to another camera, click Copy and select the
camera in the pop-up window that appears. Clic k OK and retur n to t he main
window.

6. Click Apply to save the settings.

7. Click Exit to return to live view.

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Snapshots

You can define the image quality and resolution of snapshots for each camera.
Snapshots can be taken at any time during live view or playback. They can also be
created when an alarm occurs and sent by email or sent to an FTP server.

To configure snapshots:

1. From the menu toolbar, click Camera Setup > Snapshots.

2. Select the desired camera.

3. Select the snapshot resolution from the drop-down list.
Select QCIF, CIF, 4CIF, or Maximum for the recording resolution. If y ou selec t

“Maximum” and the original resolution is higher than 1080P, it will be compressed to
1080P. If the original resolution is less than 1080P, it will stay its original size.

4. Select the snapshot quality from the drop-down list (low, medium or high).

5. Click Apply to save the settings.

6. Click Exit to return to live view.

Camera OSD

The recorder lets you configure which information is displayed on-screen for each
individual camera.

The on-screen display (OSD) settings appear in live view mode and include the camera
name, time and date. They are part of the image and are therefore also recorded.

To configure the OSD settings:

1. From the menu toolbar, click Camera Setup > Camera OSD.

2. Under Camera, select the desired cam er a.

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3. Under Camera Name, enter a name for the camera, if required. The name can have
up to 32 alphanumeric characters.

4. Select the Display Name, Display Date, and Display Day checkboxes to display
the camera name, date, and week.

5. Select a date format and a time format .

6. Select how you want the camera information displayed.
Select one of the options from the drop-down list. Default is non-transparent/non-

flashing.

• Transparent & Flashing

• Transparent & Not flashing

• Non-transparent & Flashing

• Non-transparent & Not flashing

7. There are two colored text boxes in the camera view window; one for the camera
name (red box) and the other for the date/time (yellow box). Using the mouse, click
and drag a text box to the display position.

8. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.

9. Click Apply to save the settings and then click Exit to return to live view.

Image settings

This function allows you to adjust image settings for each individual camera chann el .
You may need to adjust the camera image depending on the location background in

order to get the best image quality.
You can also manually adjust the bri g htnes s , contr as t, saturation, and hue values.
Note: These options can also be modified from the image settings button on the live

view toolbar (see “Live view toolbar” on pag e 31).

To adjust display settings:

1. From the menu toolbar, click Camera Setup > Image.

2. Under Camera, select the desired cam er a.

3. Under Image Setting, only Custom is available.

4. Adjust the brightness, contrast, saturation, sharpness and hue values by dragging
each scroll bar.

Click the Default button to return image setting values to the default position.

5. Select how you want the camera to rotate the image. There are two rotate functions:

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Enable Rotate You can rotate the image 270°

In a vertical-shaped scene, such as a hallway or corridor, the image
is shown with a vertical (tall) rather than horizontal (wide) format. The
video image is at a 9:16 aspect ratio.

Mirror Mode You can flip the camera image three ways:

Left-Right: Flip the image horizontally.
Up-Down: Flip the image vertically.
Center: Flip both horizontally and vertica l l y.

Note: This is only available for cameras that support the function.

6. Click Apply to save the settings and then click Exit to return to live view.

Motion detection

The motion detection menu allows you to enable or disable motion detection for each
camera, as well as create motion grids, set the sensitivity of the motion detection and
link motion detection to a specific action.

To set up motion detection:

1. From the menu toolbar, click Camera Setup > Motion Detection.
Areas covered by the red grid are sensitive to motion detection.

2. Select the camera to detect motion. Each camera must be set up individually.

3. Select Enable Motion Detection. If this is not enabled, motion will not be recorded.

4. Select Enable Dynamic Analysis. This allows you to see on-screen motion being
detected while setting up the feature. Areas where motion is detected are shown as
solid red squares in the motion grid.

5. Create the areas on-screen to be sensitive to motion.
Click and drag the mouse cursor across the window to select areas sensitive to

motion detection, which are shown as a red motion grid.

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Click Full Screen to activate the whole screen or Clear to clear the screen.

6. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 80. Maximum

sensitivity is 100.

7. Select the cameras that will start the motion recording schedule once motion is
detected.

Click the Actions button. The Actions window appears. Click the Trigger

Channel tab and select the cameras that will record when a motion alarm is

triggered. Click Apply to save the settings.

8. Select the arming schedules for motion detection.
In the Actions window, click the Arming Schedule tab and select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours. Note that when
motion detection is enabled, motion events will always trigger event recording,
regardless of the arming schedule.

Note: Time periods defined cannot overlap.

Click Apply to save the settings. Click Copy to copy the settings to other days of
the week.

9. Link the corresponding action to motion detection.
In the Actions window, click the Actions tab to define the method by which you want

the recorder to notify you of the alarm: Full-screen Monitoring, Enable Alarm Audio,
Notify Alarm Host, Send Email, Upload Snapshots to FTP, and Trigger Alarm
Output. See “Event notification” on page 107 for the list of alarm notification types
available. More than one option can be selected.

Click Apply to save settings.

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10. Click OK to return to the motion detection settings window.

11. Click Apply to save all settings.

12. Click Exit to return to live view.

Privacy mask

You can define an area on screen to remain hidden from view and recording. For
example, you can choose to block the view of a camera when overlooking residential
premises. This hidden area is referred to as privacy masking. Privacy masking cannot
be viewed in live view or recorded mode, and appears as a black area on the video
image.

The permitted number of privacy masks is determined by the number supported by the
camera.

To setup a privacy mask:

1. From the menu toolbar, click Camera Setup > Privacy Mask.

2. Select the camera for which to set up privacy masking.

3. Select the Enable Privacy Mask checkbox to enable the feature.

4. Set up the mask area. Up to four areas can be set (depending on the camera).
Using the mouse, click and drag a privacy-mask box in the camera view window

over the desired area. You can set up to four areas for privacy masking. Masked
areas are dimmed and outlined in four different colors. Click Apply to save settings.

To delete a mask, click Clear All. All the masks are deleted.

5. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.

6. Click Apply to save the settings and then click Exit to return to live view.

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Camera tamper

You can setup the recorder to alert you when the camera view has changed such as
when someone has deliberately blocked the camera view by spraying paint on the lens
or by moving the camera. Tampering detection only applies when the whole image is
covered and all light is blocked. You can select a specific area of the camera screen to
detect tampering.

Note: It is strongly recommended not to configure for video tampering when using PTZ

dome cameras.

To set up video tampering detection:

1. From the menu toolbar, click Camera Setup > Camera Tamper.

2. Select a camera to configure for video loss detection.

3. Select the Enable Camera Tamper checkbox to enable the feature.

4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar. The
maximum sensitivity value is 3.

5. Set up the tamper detection area.
Using the mouse, click and drag a privacy-mask box in the camera view window

over the desired area. You can set up one area. Click Clear to delete the area. Click

Apply to save settings.

6. Select the arming schedule for the tamper.
Click Actions and then select the Arming Schedule tab to select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.

Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.

Note: The time periods defined cannot overlap.

7. Select the response method.
Click Actions and then select the Actions tab to select the method by which you

want the recorder to notify you of the alarm: Full-screen monitoring, Enable alarm
audio, Notify alarm host, Send email, and Trigger alarm output. See page 105 for
the description of alarm notification types.

Click Apply to save settings and then OK to return to the main window.

8. Click Exit to return to live view.

Restricted access camera

Restricted access cameras are cameras that are only visible to specific users.

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There may be occasions when you want to control who can see a camera image on a
local monitor, such as if there is a camera located in a changing room. The recorder
lets you select which camera (or cameras) is not displayed on the local monitor unless
the user is logged in and has permission to view the camera images. A restricted
access camera is not displayed on screen when no user is logged in. Instead a person
walking by sees a black screen. See Figure 25 below.

Figure 25: Example of a restricted access camera image

To set up a camera for a restricted acces s view:

1. From the menu toolbar, click Camera Setup > Restricted Access Camera.

2. Select which cameras you want to have restricted access and click Apply.

3. Click Exit to return to live view.

VCA setup

The configuration of each individual VCA (Video Content Analysis) event is done in the
camera browser. Within the recorder you can link actions to a VCA alarm from IP
cameras that support this feature.

There are several types of VCA events to select, depending on the camera model. A
series of linkage methods can be triggered if a VCA event is detected. See Table 12
below.

Note: VCA events trigger recordings; they are marked in the recorder and allow you to

easily find the assisted video.

Table 12: VCA types
VCA event types Description

Face Detection When this function is enabled, the camera can detect a moving

object that is moving towards it, triggering a configurable response.
The camera can only detect a face looking directly into the camera,
not side views. This feature is best suited when the camera is in
front of a door or is located in a narrow corridor.

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VCA event types Description

Cross Line Detection Use this function to detect people, vehicles, and objects crossing a

pre-defined line or an area on-screen. The line crossing direction is
set as bidirectional only. Bidirectional is crossing the line from both
directions. Only one cross line is supported.

Intrusion Detection Use this function to set up an area in the surveillance scene to

detect when intrusion occurs. If someone enters the area, a set of
alarm actions can be triggered.

Object Left Behind Detection Use this function to detect objects left in the designated region

such as baggage, a purse, dangerous materials, etc.

Object Removed Detection Use this function to detect objects removed from a designated

region, such as exhibits on display.

Enter Region Detection Use this function to detect people, vehicle, or other objects that

enter a designated region from outside the designated region.
This function can only be defined via the browser.

Exit Region Detection Use this function to detect people, vehicle, or other objects that exit

from a designated region, and certain actions can be configured to
occur when the alarm is triggered.

This function can only be defined via the browser.

Defocus Detection Use this function to detect image blur caused by defocusing of the

lens, triggering a series of alarm actions.
The sensitivity level determines how much blur is tolerated by the

camera before triggering an alarm. When enabled, the camera
regularly checks the level of image focus (to allow for variations in
light during the day) and then compares the current image to that
of the reference image to see if there is a difference. A high
sensitivity level means that there cannot be a large var i anc e
between the reference an d cur r ent image.

This function can only be defined via the browser.

Sudden Scene Change Use this function to configure the camera to trigger an alarm when

the camera detects a change in the scene caused by a physical
repositioning of the camera.

This function can only be defined via the browser.

Audio Input Exception Use this function to detect sounds that are above a selected

threshold.
You can set it to detect a sudden rise and/or fall in sound intensity.

The smaller the sensitivity level set, the larger the change in sound
needs to be to trigger detection. The sound intensity threshold
filters the sound in the environment. The louder the environmental
sound, the higher the value.

This function can only be defined via the browser.

To setup VCA alarm actions via the OSD:

1. From the menu toolbar, click Camera Setup > VCA.

2. Select the camera for which to set up the VCA alarm.

3. Select the Enable VCA Alarm checkbox to enable th e feature.

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Note: This option is not available if Audio Exception is selected as the VCA type.

4. Select the desired VCA type.
a) Face Detection:
Select the Face Detection checkbox and then under Rule, click the rule number.

Click Rule Settings. In the pop-up window set the sensitivity level for this detection.
Only one rule can be set. Click OK.

- Or ­b) Cross Line Detection:
Select the Cross Line Detection checkbox. Click Draw Line and click on the

camera image where you want the detection line to start. Click another area on the
image as the end point of the line. By default a bidirectional line appears on screen.
Up to four lines can be set, each with a different rule. Click Clear All to clear the
line.

Set up a rule to be associated with this line. Under Rule, select a rule from the drop­down list and click Rule Settings. In the pop-up window, select the direction:



A<->B: Only the arrow on the B side is displayed. When an object moves across

the plane in both directions, it is detected and alarms are triggered.



A->B: Only an object crossing the pre-defined line from the A to the B side can be

detected and trigger an alarm.



B->A: Only an object crossing the pre-defined line from the B to the A side can be

detected and trigger an alarm.
Set the sensitivity level between 1 and 3. Click OK to return to the menu window.
To draw a new line, if required, select another rule from the drop-down list and then

draw the line and set its rule values.

- Or ­c) Intrusion Detection:
Select the Intrusion Detection checkbox. Click Draw Quadrilateral and click on

the camera image where you want the detection area to start. W hen you draw the
rectangle, all lines should connect end-to-end to each other. Up to four areas are
supported, each with its own rule. Click Clear All to clear the area you have drawn.

Note: The area can only be quadrilateral.

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Set up a rule to be associated with this detection region. Under Rule, select a rule
from the drop-down list and click Rule Settings. In the pop-up window, select the
time threshold and sensitivity levels.

The time threshold is the object remains in the region. If you set the value as 0 s,
the alarm is triggered immediately after the object enters the region. The range is
between 0 and 10.

The sensitivity value defines the size of the object that can trigger the alarm. When
the sensitivity is high, a small object can trigger an alarm. The range is between 1
and 100.

Click OK to return to the menu window.
To draw another area, select another rule from the drop-down list and then draw the

area and set its rule values.

- Or ­d) Object Left Behind Detection:
Select the Object left Behind Detection checkbox. Click Draw Quadrilateral and

click on the camera image where you want the detection area to start. When you
draw the rectangle, all lines should connect end-to-end to each other. Only one area
is supported.

Under Rule, click the rule number. Click Rule Settings. In the pop-up window set
the sensitivity level and time threshold for this detection. The time threshold can be
up to 100 seconds. Only one rule can be set.

Click Clear All to clear the area you have drawn.

- Or ­e) Object Removed Detection:
Select the Object Removed Detection checkbox. Click Draw Quadrilateral and

click on the camera image where you want the detection area to start. When you
draw the rectangle, all lines should connect end-to-end to each other. Only one area
is supported.

Under Rule, click the rule number. Click Rule Settings. In the pop-up window set
the sensitivity level and time threshold for this detection. The time threshold can be
up to 100 seconds. Only one rule can be set.

Click Clear All to clear the area you have drawn.
Click OK to return to the VCA window.

5. Select the recording schedules for the selected VCA.
Click the Actions button to define which actions are required with each selected

VCA event from each camera.
In the Actions window, click the Trigger Channel tab and then select the cameras

to be triggered for recording when an alarm is detected. Click Apply to save the
settings and then OK to return to the VCA window.

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6. Select the arming sc h e dul es f or the VCA ev ent .
In the Actions window, click the Arming Schedule tab and select the day of the

week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.

Note: The time periods defined cannot overlap.

Click Apply to save the settings. Click Copy to copy these settings to other days of
the week. Click OK to return to the VCA window.

7. Select the response method to a VCA event.
In the Actions window, click the Actions tab to define the method by which you want

the recorder to notify you of the alarm: Full-screen Monitoring, Enable Alarm Audio,
Notify Alarm Host, Send Email, and Trigger Alarm Output. See page 105 for the
description of alarm not ific a ti on types. More than one option can be selecte d.

Click Apply to save the settings and then OK to return to the VCA window.

8. Select the PTZ camera function required in response to a VCA alarm.
In the Actions window, click the PTZ Linking tab. Select the PTZ camera and enter

the number of preset, preset tour or shadow tour that is triggered when the alarm is
detected.

9. Click Apply to save all the settings and then click Exit to return to live view.

PTZ presets and tours

Presets are previously defined locations of a PTZ dome camera. It allows you to quickly
move the PTZ dome camera to a desired position. They are configured and modified
from the Camera Setup > PTZ Presets/Tours window (see Figure 26 below).

Tours are series of presets. Shadow tours allow you to record the manual movement of
a PTZ and follow the same tour at a later date.

Note: The PTZ dome camera used must be able to support a preset command.

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Figure 26: PTZ configuration window

Table 13: Description of the PTZ Presets/Tours configuration window

Name Description

1

. Save Preset Saves preset.

2

. Call Preset Calls up pre-existing preset.

3

. Shadow Tour toolbar

Starts recording the shadow tour.
Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.

4

. Preset Tour toolbar

Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.

Deletes all the preset tour steps.
Scroll up the list.

Scroll down the list.

5

. Preset control panel

To set up a preset:

1. From the menu toolbar, click Camera Setup > PTZ Presets/Tours.

2. Use the directional, zoom, focus and iris buttons to position the analog camera in
the desired preset locati on.

3. Check Save Preset and enter a preset number (1 to 255). The preset is enabled
and stored in the camera.

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If the desired preset number is larger than the 17 numbers listed, click […]. The
Preset window appears. Select a preset number from the dropdown list and click the

OK button to save changes.

Note: Presets can be overwritten.

4. Click Exit to return to live view.

To call up a preset:

1. From the menu toolbar, click Camera Setup > PTZ Presets/Tours.

2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset positi on.

3. Click Exit to return to live view.

To delete a preset:

1. From the menu toolbar, click C amer a Set up > PTZ Presets/Tours.

2. From the preset list, select a preset number, and click to delete the selected the
preset.

3. Click Exit to return to live view.

To set up a preset tour:

1. From the menu toolbar, click Camera Setup > PTZ Presets/Tours.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The Step window
appears. Select the preset number, dwell time and speed of the step. Click OK to
save the settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps in the preset tour.

5. In the preset tour toolbar, click to call up the preset tour.

6. Click Exit to return to live view.

To call up a preset tour:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click
to stop the preset tour.

3. Click Back to return to live view.

To delete a preset tour:

1. From the menu toolbar, click Camera Set up > PTZ Presets/Tours.

2. From the preset tour list, select a tour number and click to delete the selected
the preset tour.

– Or –

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TruVision NVR 11 User Manual 87

In the preset tour toolbar, click to delete all the preset tours.

3. Click Exit to return to live view.

To set up a shadow tour:

1. From the menu toolbar, click Camera Setup > PTZ Presets/Tours.

2. Select the shadow tour from the drop-down list.

3. To record a new shadow tour, click and use the directional buttons on the PTZ
control panel to move the camera along the desired path.

4. Click to save the shadow tour.
Note: The shadow tour can be overwritten.

5. Click Exit to return to live view.

To call up a shadow tour:

1. From the menu toolbar, click Camera Setup > PTZ Presets/Tours.

2. Select the shadow tour from the list and click to start the tour. Click to stop
the shadow tour.

3. Click Exit to return to live view.

V-stream encoding

If the available bandwidth is limited, you can remotely view several channels in real
time with one stream over the web browser or VMS (Video Management System), such
as TruVision Navigator, using the V-stream encoding option ("V" stands for "virtual").
When enabled, you can see the V-stream from the cameras on a remote client monitor
in one stream.

To enable V-streaming:

1. From the menu toolbar, click Camera Setup > V-Stream Encoding.

2. Select the Enable V-Stream Encoding checkbox to enable the feature.

3. Select the Frame Rate from the drop-down menu.

4. Select the Max. Bitrate from the drop-down menu.

Note: The layout of the V-stream can be set up via the OSD menu (Display Settings >
Layout menu) or via the webpage.

Note: If you are using a four-channel recorder and you change the V-stream format, the
HDMI/VGA monitor output will also be changed.

88 TruVision NVR 11 User Manual

Chapter 11

Network settings

The Network settings menu allows you to manage all network related aspects of the
recorder including general network settings, DDNS, NTP synchronization, email setup,
UPnP settings, FTP server setup, and IP address filter.

Additionally, the Net Detect and Network statistics menus provide you with a useful and
efficient tool to analyze the behavior of the recorder on the network.

You must correctly configure your recorder’s network settings before using it over the
network in order to:

 Connect IP cameras to it
 Connect to the recorder over the LAN
 Connect to the recorder over the internet

Network settings

Note: As every network configuration may differ, please contact your Network

Administrator or ISP to see if your recorder requires specific IP addresses or port
numbers.

To configure general network settings:

1. From the menu toolbar, click Network Settings > Network Settings.

2. Enter the required settings:

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TruVision NVR 11 User Manual 89

Option Description

1.

NIC Type

Network interface card (NIC) is used to connect the recorder to a network.

Select the NIC type used from the drop-down list.

2.

Internal NIC IPv4
Address

Enter the internal NIC IPv4 address. This is the IP address of the
recorder's internal network managing only the PoE port cameras. This is
not the LAN IP address.

Default value is 192.168.254.1.

Bridge PoE
Camera Network

Check this box to enable the Bridge PoE Camera Network. This function
can only be defined via the browser.

Default value is Enable.

3.

Enable DHCP

DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning

an IP address dynamically to a device each time it connects to a network.
Select this checkbox if you have a DHCP server running and want your

recorder to automatically obtain an IP address and other network settings
from that server. The DHCP server is typically available in your router.

Default value is Disabled.

4.

IPv4 Address

Enter the IP address for the recorder. This is the LAN IP address of the

recorder.
Default value is 192.168.1.82.

5.

IPv4 Subnet Mask

Enter the subnet mask for your network so the recorder will be

recognized

within the network.
Default value is 255.255.255.0.

6.

IPv4 Default
Gateway

Enter the IP address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router. Consult your router user manual or contact your ISP to get the
required information on your gateway.

Default value is 192.168.1.1.

7.

MAC Address

Displays the MAC address. The MAC address is a unique ide ntif ier of your

recorder and it cannot be changed.

8.

Preferred

DNS

Server

Enter the preferred domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

9.

Server Port

Use the server port for remote client software access. The port range is

between 1024 and 65535.
Enter the server port value. The default value is 8000.

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Option Description

10.

Multicast IP

Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only

specify this option if you are using the multicast function. Some routers
prohibit the use of multicast function in case of a network storm.

11.

IPv6 Address 1

Enter the IPv6 address for the recorder. This is the IP address of the local

network to which the recorder is connected.
Default value is fe80:240:3dff:fe7e:926f/64

12.

IPv6 Address 2

When the recorder is connected to an external network (such as the

internet), the second IPv6 address is automatically assigned.

13.

IPv6 Default
Gateway

Enter the IPv6 address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router.

14.

MTU (bytes)

Enter a value between 500 and 9676. Def au lt is 1500.

15.

Alternate DNS
Server

Enter the alternate domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

16.

HTTP Port

Use the HTTP port for remote internet browser access.

Enter the HTTP port value, which can be any port number that is not
occupied. The default value is 80.

17.

RTSP Service
Port

The RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers.

Enter the RTSP port value, which can be between1 to 65535. The default
value is 554.

18.

Outgoing
Bandwidth Limit
(Kbps)

The total outgoing bandwidth limit is a threshold you can set to limit the
amount of outgoing bandwidth that is being handled by the recorder.

3. Click Apply to save the settings and Exit to return to live view.

PPPoE settings

Although not usually used, you can connect the recorder directly to a DSL modem. To
do this, you need to select the PPPoE option in the network settings. Contact your ISP
to get the user name and password.

To configure PPPoE settings:

1. From the menu toolbar, click Network Settings > PPPoE.

2. Select the enable PPPoE checkbox.

3. Enter your user name and password, and confirm the password.

4. Click Apply and manually reboot the recorder to save the settings.

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DDNS settings

DDNS servers allow you to connect to your recorder using a dynamic address. This
dynamic address needs to be registered with a DNS service. The DDNS setup menu
allows you to enable or disable DDNS and to configure it using ezDDNS, No-IP or
DynDNS.

Note: Some service providers block the default RTSP streaming port 554 used for
video streaming, so if you are not receiving video images over the internet, you may
need to change it to another value. See Appendix C “Port forwarding information” on
page 137 for more information. See “Port forwarding information” in the appendix for
more information.

There are three ways to set up a DDNS account:

• ezDDNS: A free-of-charge service included with your recorder and fully managed
within the recorder interface. It is exclusive to TruVision products.

• DynDNS: A third-party service where users need to apply for a DynDNS account on
the Dyn.com website.

• No-IP: A third-party service where users need to apply for a no-IP account on the
no-ip.com website.

Caution: If you use the services of DynDNS or No-IP, your account user name and
password for these services will be sent to them in clear text format when you set up
your connection in the recorder.

Note: You cannot have two recorders with the same host name.

To set up DDNS:

1. From the menu toolbar, click Network Settings > DDNS.

2. Select the Enable DDNS checkbox to enable this feature.

3. Select one of the DDNS types listed:
ezDDNS: Click the Get URL button. The URL address to access the unit is

displayed. If no host name is specified, the DDNS will allocate one automatically.
The maximum length for the host name field is 64 characters. This limit does not

include tvn-ddns.net. A n ex ampl e of a host name c ould be max64chars.tvr-ddns.net.

- Or ­DynDNS: Select DynDNS and enter the server address for DynDNS. In the

recorder domain name field, enter the domain name obtained from the DynDNS
web site. Then enter your user name and password registered in the DynDNS
network.

For example:
Server address: members .dyndns.org
Domain: mycompanydvr.dyndns.org

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User name: myname
Password: mypassword

- Or ­NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host name

field, enter the host obtained from the NO-IP web site. Then enter the user name
and password that are registered with the No-IP network.

4. Ask your ISP service provider for your DNS server address or look it up in the
browser interface settings of your router.

Go to Network Settings and enter the preferred and alternate DNS server
addresses as well as the default gateway address.

5. Click Apply to save the settings and click Exit to return to live view.

NTP server settings

A Network Time Protocol (NTP) server can also be configured on your recorder to keep
the date and time current and accurate.

Note: If the device is connected to a public network, you should use a NTP server that
has a time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more
customized network, NTP software can be used to establish a NTP server used for time
synchronization.

To set up an NTP server:

1. From the menu toolbar, click Network Settings > NTP.

2. Select the NTP checkbox to enable feature. It is disabled by default.

3. Enter the NTP settings:

• Interval (min): Time in minutes to synchronize with the NTP server. The value

can be between 1 and 10080 minutes. Default is 60 minutes.

• NTP Server: IP address of the NTP server. Default is time.nist.gov.

• NTP Port: Port of the NTP server. Default is 123.

4. Click Apply to save the settings and click Exit to return to live view.

Email settings

The recorder can send email notifications of alarms or notifications through the network.

Note: Ensure that the DNS address has been set up cor r ec tl y beforehand.

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TruVision NVR 11 User Manual 93

To configure email settings:

1. From the menu toolbar, click Network Settings > Email.

2. Enter the required settings.

Option

Description

En

able Server

Authentication

Select the checkbox if your mail server requires authentication and
enter the login user name and password.

User Name

If the mail server requires authentication, enter the login user name.

Password

If the mail server requires authentication, enter the login password.

SMTP Server

Enter the SMTP server’s IP address.

SMTP Port

Enter the SMTP port. The default TCP/IP port for SMTP is 25.

Enable SSL/TLS

Select the checkbox to enable TLS and encrypt emails. If the

destination server does not support TLS, the recorder will default to
SSL.

If disabled, emails will not be encrypted and will be sent in clear text.

Sender

Enter the name of the sender of the email.

Sender’s Address

Enter the sender’s email address.

Select Receiver

Select an email recipient. Up to three receivers can be selected.

Receiver

Enter the name of the receiver of the email.

Receiver’s Address

Enter the email address of the receiver.

Include Snapshot

Select the Attach JPEG File checkbox if you want to send an email

with attached alarm images.

Interval

Select an interval range in the Interval box. The default interval is 2

seconds.
The interval range represents the time range in between the

alarm/event snapshots being sent. For example, if you set the interval
range at two seconds, the second alarm/event snapshot will be sent
two seconds after the first alarm image.

3. Click Test to the test email settings.

Note: We recommend that you test the email settings after entering values in the

email window.

4. Click Apply to save the settings and click Exit to return to live view.

Configure an FTP server to store snapshots

The recorder can upload snapshots of an event or alarm to an FTP server for storage.
When the alarm or event action option “Upload Snapshots to FTP” is enabled, the
system sends snapshots every two seconds to the ftp site from each of the triggered
cameras for as long as the alarm/event is active.

Note: It is not possible to stream video to an FTP site.

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94 TruVision NVR 11 User Manual

To configure the FTP server settings:

1. From the menu toolbar, click Network Settings > FTP.

2. Select the Enable FTP checkbox.

3. Enter the FTP server information.

4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were
selected, select the desired options for them.

5. Click Apply to save the settings and click Exit to return to live view.

SNMP settings

SNMP is a protocol for managing devices on networks. When you enable SNMP in the
menu, network management systems can retrieve recorder status information from the
recorder via SNMP.

When you set the trap address and trap port in the recorder menu to the network
management system’s IP address and port number, and set up the network
management system as trap receiver, trap notifications (such as startup) are sent from
the recorder to the network management system.

Before configuring this function, you must first install the SNMP software.

To configure SNMP protocol settings:

1. From the menu toolbar, click Network Settings > SNMP.

2. Select the Enable SNMP checkbox.

3. Enter the required settings.

4. Click Apply to save the settings and click Exit to return to live view.

UPnP settings

The recorder supports UPnP (Universal Plug and Play). This feature lets the recorder
automatically configu re its own port forwarding, if this feature is also enabled in the
router.

You can select one of two methods to set up UPnP:
Automatic mapped type: The recorder automatically uses the free ports available that

were set up in the Network Settings menu.
Manual mapped type: You enter the particular external port settings and IP addresses

required to connect to the desired router (see Figure 27 on page 95).

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TruVision NVR 11 User Manual 95

Figure 27: UPnP manual configuration screen

To enable UPnP:

1. Connect the recorder to the router.
Note: The router must support UPnP and this option must be enabled.

2. From the menu toolbar, click Network Settings > UPnP.

3. Select the Enable UPnP checkbox.

4. From Mapped Type, select Auto or Manual.
If Manual is selected, enter the external ports and IP addresses required. Click the

Edit icon to change the values.

5. Click Apply to save the settings and click Exit to return to live view.

Network status

You can easily check network traffic in order to obtain information about the recorder
such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type.

The Network Detection window shows the network traffic between the recorder and
your local network. However, the traffic between the plug and play cameras and the
recorder is not shown.

You can also check the network connection status by testing its delay and packet loss.

To check network traffic:

1. From the menu toolbar, click Network Settings > Net Detect. Th e Tra f fic w indow
appears. The information displayed is refreshed once a second.

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96 TruVision NVR 11 User Manual

To check network delay and packet loss:

1. From the menu toolbar, click Network Settings > Net Detect.

2. Under Select NIC, select the destination address from the dro p-down list. Click

Test.

The test result appears in a pop-up window.

3. If you need to check the current network parameters, click the Network button to
get an overview. The current values for NIC type, DHCP, IPv4 address, IPv4 subnet
mask, IPv4 default gateway are shown as well as the preferred DNS server and
alternate DNS server if used.

The NIC Type and Enable DHCP options can be changed. Click Apply to save any
changes made and then click OK to return to the main window.

4. Click Exit to return to live view.

To check network status:

1. When all the network parameters have been set, click the Status button to confirm
that all parameters are operating correctly.

Archive network packet d ata

When the recorder is connected to a network, you can export the captured data packet
to a USB-flash driv e and other local backup devices.