Interlogix TruVision NVR 11 User Manual
TruVision NVR 11 User
Manual
P/N 1073397-EN • REV B • ISS 17APR18
Copyright
©
2018 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Climate, Controls & Security, a un
it of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class B: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. T
his equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in ac cor danc e with the
instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a pa
rticular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
followin
g measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any
interference received, including interference
that may cause undesired operation.
Canada
This Class
B digital apparatus complies with CAN ICES-003 (B)/NMB-3 (B).
Cet appareil numérique de la classe
B est conforme à la norme CAN ICES-003
(A)/NMB
-3 (B).
ACMA compliance
Notice!
This is a Class B product.
Class B ITE is intended primarily for use in the domestic
environment and may
include:
•
Equipment with no fixed space of use; for example, portable equipment
powered by built-in battereies
•
Telecommunication terminal equipment powered by a telecommunication
network
•
Personal computers and auxiliary connected equipment
Note
: The domestic environment is an environment where the use of broadcast
radio and television receivers may be expected wi
thin a distance of 10 m of the
apparatus concered.
Certification
EU directives
This product and
- if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed und
er the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive)
: Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your
local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC (battery directive
): This product contains a battery
that cannot be
disposed of as unsorted municipal waste in the European Union.
See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For pro
per recycling, return the battery to your
supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
and manuals
For contact information go to: www.interlogix.com or
www.firesecurityproducts.com
To
get translations for this and other product manuals go to:
www.firesecurityproducts.com
Product warnings and
disclaimers
THESE PRODUCTS ARE INTENDED FOR SALE TO, AND INSTALLATION
BY, AN EXPERIENCED SECURITY PROFESSIONAL. UTC FIRE & SECURITY
CANNOT
PROVIDE ANY ASSURANCE THAT ANY PERSON OR ENTITY
BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORIZED DEALER”, IS
PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL
SECURITY RELATED PRODUCTS.
For more information on warranty disclaimers and product safety infor
mation,
please check www.firesecurityproducts.com/policy/product
-warning/ or scan the
following code:
TruVision NVR 11 User Manual 1
Content
Important information 5
Chapter 1 Product introduction 6
Product overview 6
Contact information and manuals/tools/firmware 6
Chapter 2 Physical installation 8
Installation environment 8
Unpacking the recorder and its accessories 8
Back panel 9
Monitor connections 12
Rack mounting 13
Chapter 3 Getting started 14
Powering on the recorder 14
Activate the admin password 15
The startup wizard 16
Chapter 4 Operating instructions 18
Controlling the recorder 18
The front panel description 18
Using the mouse 21
Using the IR remote control 22
Menu overview 24
Chapter 5 Live view 28
Description of live view 28
Video output 29
Live view mouse menu 29
Single and multiview display mode 31
Sequencing cameras 31
Live view toolbar 31
Digital zoom 33
PTZ preset and tours 33
Chapter 6 Searching files 36
Advanced search video menu 36
Search recordings 37
Log search 40
Chapter 7 Playback functionality 41
Instant playback 41
Overview of the 24-hour playback view 42
24-hour playback 45
Playback speed and skip time 51
2 TruVision NVR 11 User Manual
Play back frame-by-frame 51
Play back an archived file 52
View a snapshot 52
Digital zoom in playback 53
Create video clips 53
Create bookmarks 54
Lock playback files 54
Manage playback files 55
Chapter 8 Archiving files 56
Archive files 56
Quick Archive 56
Archive files from search results 57
Archive video clips and locked files 59
Merge video files in TruVision Player 60
Export video recordings and snapshots via TruVision Navigator 60
Chapter 9 Display settings 62
Display settings 62
Layout 64
Chapter 10 Camera setup 66
Supported cameras 66
IP camera status 66
Adding IP cameras to the recorder 67
Importing/exporti ng IP camera files 70
PoE setup 70
Camera recording settings 72
Snapshots 74
Camera OSD 74
Image settings 75
Motion detection 76
Privacy mask 78
Camera tam per 79
Restricted access camera 79
VCA setup 80
PTZ presets and tours 84
V-stream encoding 87
Chapter 11 Network settings 88
Network settings 88
PPPoE settings 90
DDNS settings 91
NTP server settings 92
Email settings 92
Configure an FTP server to store snapshots 93
SNMP settings 94
UPnP settings 94
TruVision NVR 11 User Manual 3
Network status 95
Archive network packet data 96
Network statistics 97
Filter IP addresses 97
Port forwarding 98
Chapter 12 Recording 99
Recording schedule 99
Modify the instant playback duration 102
Manual recording 103
Chapter 13 Alarm and event setup 104
Set up alarm inputs 104
Alarm response actions 105
Set up alarm outputs 106
Manual trigger 107
Buzzer settings 107
Event notification 107
Video loss detection 110
Alarm host setup 110
Intrusion integration alarm reporting 111
TVRMobile push notifications 115
Chapter 14 Device management 119
Time and date settings 119
General recorder settings 121
Configuration files 122
Upgrade system firmware 123
Holiday schedules 124
System service 124
Chapter 15 Storage management 126
HDD status information 126
Storage mode 127
S.M.A.R.T. settings 128
Bad sector detection 129
Chapter 16 User management 131
Add a new user 131
Customize a user’s access privileges 132
Local configuration settings 132
Remote configuration set ti ng s 132
Camera configuration s etti ng s 133
Delete a user 133
Modify a user 134
Change the Admin password 134
4 TruVision NVR 11 User Manual
Chapter 17 System information 135
View system information 135
Search the system log 138
Chapter 18 Using the web browser 141
Internet Explorer users 141
Access the web browser 142
HTTPS settings 142
Web browser live view 143
Control a PTZ dome camera via the web browser 145
Play back recorded video 146
Search for event logs 148
Configure the recorder via the browser 149
Appendix A Specifications 154
Appendix B Port forwarding information 156
Index 158
TruVision NVR 11 User Manual 5
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent injury or loss of
life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.
6 TruVision NVR 11 User Manual
Chapter 1
Product introduction
Product overview
The TruVision NVR 11 (TVN 11) series is a versatile, user-friendly embedded network
video recorder (NVR) series that can store, display, s earc h, export, and manage video
from up to 16 IP cameras depending on the recorder model. It provides integration with
the UTC portfolio of security solutions, and offers a seamless product experience within
the TruVision brand.
Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras
where the recorder automatically assigns the IP camera with an IP address and sets it
up at default configurations. Adding cameras was never easier.
Note: The non-PoE version of the recorder is not available in the Amer i c as.
Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode using main and substreams.
The recorder can be configured through the OSD, web browser, and TruVision
Navigator via the SDK.
It can fully integrate with the license-free TruVision Navigator software, which is ideal
for most commercial applications. TVN 11’s easy and intuitive-to-use web browser
interface enables remote configuration and secure viewing, searching, and playing back
of video from computers connected via the Internet.
Note: Models are shipped with the power cords for their region.
Contact information and manuals/tools/firmware
For contact information and to download the latest manuals, tools, and firmware, go to
the web site of your region:
Chapter 1: Product introduction
TruVision NVR 11 User Manual 7
Americas:
www.interlogix.com
EMEA: www.firesecurityproducts.com
Manuals are available in several languages.
Australia/New
Zealand:
www.utcfs.com.au
8 TruVision NVR 11 User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Chapter 2: Physical installation
TruVision NVR 11 User Manual 9
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remo te cont rol
• AC power cords
• 12 VDC or 48 VDC PSU (depending on model)
• USB mouse
• NVR
• Rack mounts (8 and 16-channel models only)
• CD with software and manuals
• TruVision NVR 11 Quick Start Guide
• TruVision NVR 11 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical TVN 11 digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 15).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a Ground connection (labeled G).
Chapter 2: Physical installation
10 TruVision NVR 11 User Manual
Figure 1: Back panel connections TVN 1104cS and TVN 1104c
TVN 1104cS:
TVN 1104c: (EMEA only)
1. Connect a microphone for bi-directional audio
(not recorded).
2. Connect up to four alarm inputs
3. Connect one alarm relay output.
4. Connect to a network.
5. Power switch (on/off).
6. Embedded PoE ports to connect IP cameras
(4).
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.
11. Connect to the 48 VDC PSU (included)
(depending on model)
12. Connect to ground.
13. Connect to the 12 VDC PSU (included)
(depending on model).
Chapter 2: Physical installation
TruVision NVR 11 User Manual 11
Figure 2: Back panel connections TVN 1108S and TVN 1108
TVN 1108S:
TVN 1108: (EMEA only)
1. Connect a microphone for bi-directional audio
(not recorded).
2. Connect up to four alarm inputs
3. Connect one alarm relay output.
4. Connect to a network.
5. Power switch (on/off).
6. Embedded PoE ports to connect IP cameras
(8).
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.
11. Connect to ground.
12. Connect a power cord to the recorder
(included).
13. Connect to the 12 VDC PSU (included).
Chapter 2: Physical installation
12 TruVision NVR 11 User Manual
Figure 3: Back panel connections TVN 1116S and TVN 1116
TVN 1116S:
TVN 1116: (EMEA only)
1. Connect a microphone for bi-directional audio
(not recorded).
2. Connect up to four alarm inputs
3. Connect one alarm relay output.
4. Connect to a network.
5. Power switch (on/off).
6. Embedded PoE ports to connect IP cameras
(16).
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
10. Connect to an optional USB 2.0 device such
as a mouse, CD/DVD burner or HDD.
11. Connect to ground.
12. Connect a power cord to the recorder
(included).
13. Connect to the 12 VDC PSU (included).
Monitor connections
The recorder supports up to 1920 × 1080 / 60 Hz resolution in VGA and up to 384 0 x
2160 / 30 Hz in HDMI. The monitor resolution should be at least 1024 × 768. Adjust
your monitor accordingly to this resolution.
There is no event monitor for the 4-channel recorder. The VGA and HDMI monitors
both show the same image. When an event occurs, it appears in full-scr een mode on
both monitors.
For the 8- and 16-channel recorders, the VGA and HDMI monitors can be used as the
main and event monitors.
Chapter 2: Physical installation
TruVision NVR 11 User Manual 13
Rack mounting
There is no rack mount kit for the recorder. The TVN 1108/TVN 1116 are rack
mountable using the rack mount ears delivered with the product. The four-channel
model is a desktop model and is not shipped with rack mount ears. See Figure 4 below.
Figure 4: Rack-mount installation
To install the rack ears:
1. Attach the two small front-rack mount ears (A) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).
14 TruVision NVR 11 User Manual
Chapter 3
Getting started
Powering on the recorder
Before starting the recorder, connect at least one monitor (VGA or HDMI). Otherwise,
you will not be able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
Chapter 3: Getting started
TruVision NVR 11 User Manual 15
Activate the admin password
When you first start up the unit, the Activation window appears. You must define a highsecurity admin password before you can access the unit. There is no default password
provided.
A message will appear on-screen when the unit has been activated.
Figure 5: Password activation window
User Name: It is always “admin”. It cannot be
changed. The bar showing password strength
Enter the new admin password and confirm it.
Tips on creating a strong password:
A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters : _ - ,
. * & @ / $ ? Space. The password must contain characters from at least two of
these groups.
The password is case-sensitive.
Do not use personal information or common words as a password.
Note: If you should forget your admin password, please contact Technical Support to
reactivate the unit with a new password.
Go to Chapter 16 “User management” on page 131 for further information on creating
user passwords.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
Chapter 3: Getting started
16 TruVision NVR 11 User Manual
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 141 for further information.
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizar d page.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard Now’.
2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Default is Enable. Click Next.
4. In each setup configuration page, enter the desired information and then click Next
to move to the next page. The setup configuration pages are:
Wizard setup pages Description
User configuration You can change the admin password and create additional
users.
You must enter an admin password. To change the Admin
password, select New Admin Password. Enter the new
password and confirm it. See “Activate the admin
password” on page 15 for tips on creating a strong
password.
Time and date configuration Select the desired time zone, date format, system time,
and system date.
If Daylight saving time (DST) is required, check Enable
DST and enter the desired summer and winter times.
Note: The system time and date are visible on screen.
However, they do not appear in recordings.
Chapter 3: Getting started
TruVision NVR 11 User Manual 17
Wizard setup pages Description
Network configuration Configure your network settings such as the NIC type, IP
address, subnet mask, and default gateway. Enter the
preferred DNS server address as well as the alternate one
to use.
HDD management The hard drives are initialized at the factory. However if
you wish to clear all data, click Initialize to initialize the
HDD.
Adding IP cameras There are two ways to add an IP camera to the recorder
system:
Manually: Under IP Camera Address/Domain enter the IP
address of the IP camera to be added. Select the
appropriate protocol, stream number, and management
port and then enter the user name and Admin password.
Click the Add button. Click Next to move to the next page.
Automatically: Click Search to find any available IP
cameras on the LAN. The search list will display all
supported IP cameras that are located on the LAN. Select
the desired IP cameras from the search results list. Click
Quick Add to add the selected cameras to the recorder
system without modifying the camera configuration.
Note: You do not need to search for PoE cameras. They
are automatically recognized when plugged in.
Recording Configure your default recording settings as required. The
settings apply to all cameras connected to the recorder.
Check the Constant Recording checkbox for the recorder
to record continuously all day. If left unchecked, the
recorder will not record. This is enabled by default.
Check the desired time lapse checkbox, TL-Hi or TL-Lo.
Default is TL-Hi.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Note: You can configure the recording parameters of each
individual camera for the different recording schedules in
the recording menu.
5. When all the required changes have been entered, a summary page appears
showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 24.
18 TruVision NVR 11 User Manual
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “The front panel description” below.
• Mouse control. See “Using the mouse” on page 21.
• IR remote control. See “Using the IR remote control” on page 22.
• TVK-800 keypad (from TVK-800 fir mware version 1.2e). Please refer to the user
manual for more information.
• Software (TruVision Navigator, TVRMobile). See Chapter 18 “Using the web
browser” on page 141 for more information on using the web browser. Please refer
to the TruVision Navigator and TVRM obile user manuals for more information on
these tools.
You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.
The front panel description
The functi on buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 6
on page 19 for more infor ma ti on.
Chapter 4: Operating instructions
TruVision NVR 11 User Manual 19
Figure 6: TVN 11 front panel (four-channel model shown)
The controls on the front panel include:
Table 1: Front panel elements
Name Description
1
. Channel buttons Switch between different cameras in live, PTZ control or playback modes.
Use the soft keyboard to enter numerals 0 to 9.
2
. Display
buttons
Display: In multiview mode, toggle through the various multiviews (full, quad,
1+5, 1+7, 9 and 16).
In HDD information mode and user management mode delete a selected
item. In PTZ mode, delete a selected key point. In Log Search mode, display
the details of a log file in Log Search result.
Seq: In Live View mode, start/stop sequencing cameras on the current
monitor.
3
. Menu and
Search
buttons
Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
4
. IR receiver Receiver for IR remote.
To connect the remote control to the recorder, press the Device button, enter
the device address, and press Enter. See “Using the IR remote control” on
page 22 for more information.
5
. Live button Live: Switch to live view mode.
6
. Status LEDs Power: A steady green light indicates the recorder is working correctly. Red
indicates a fault.
Event Alarm: A flashing red light indicates that there is a sensor Alarm In or
another alarm such as motion or tampering. No light indicates that there is no
alarm.
HDD: HDD indicator steady green when data is being read from or written to
the HDD. A steady red light indicates an HDD exception or error.
Tx/Rx: Steady green indicates a normal network connection. No light
indicates that it is not connected to a network.
Technical Alarm: A steady red light indicates that there is a technical alarm
from the recorder. No light indicates that there is no alarm.
7
. Playback
buttons
Reverse: In live view mode, use to play back the earliest video. In playback
mode, playback a camera in the reverse direction.
Pause: In live view, freeze the last image of the live display for all active
cameras displayed. In playback mode, stop playback.
Chapter 4: Operating instructions
20 TruVision NVR 11 User Manual
Name Description
Play: In live view mode, play all day playback of the current camera (upper-
left video tile if in multiview mode). In playback mode, play back a camera in
the forward direction. In search mode, play back a selected video or view a
snapshot. In PTZ mode, do an auto tour.
Playback: In playback mode, start playing the current file. Starts at the
beginning of the file.
8
. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control mode use this
button to zoom in and out. Also use them to navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric button to call the
specified preset.
Also use to edit holiday mode, video search mode, HDD selection mode, user
management mode, bookmark management, and bookmark search.
Tour: In PTZ Control mode, press Tour and a numeric button to call the
specified shadow tour.
Also use to scroll between calendar months and to navigate in a text field.
9
. Direction The DIRECTION buttons are used to navigate between different fields and
items in menus.
Enter button The ENTER button is used to confirm selection in any of the menu modes.
10
. Archive
button
Press once to enter quick archive mode. Press twice to start archiving.
Indicator blinks green when data is being written to backup device.
11
. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse,
CD/DVD burner, or USB Hard Disk Drive (HDD).
Table 2: Front panel button functions by task
Task
Button
Button function
Live view mode
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Reverse
Press to play the earliest video file of the current camera (upperleft video tile if in multiview mode).
Pause
Press to freeze the last image of the live display for all active
cameras displayed.
Play Press to play 24-hour playback of the current camera (upper-left
video tile if in multiview mode).
Live Press to switch to live view mode.
Seq Press to start/stop sequencing cameras on the current monitor.
Hold the Seq button for three seconds to start and stop
sequencing.
Menu Press to enter the main menu.
Playback mode
Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.
Enter Press the button to pause the video. Press again to restart the
video.
In single-frame Playback mode, pres s to advance the vi deo b y a
Chapter 4: Operating instructions
TruVision NVR 11 User Manual 21
Task
Button
Button function
single frame.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Pause mode
Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
PTZ control
mode Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow
tour.
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
Menu navigation
Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 3 below for a description of the mouse buttons.
Chapter 4: Operating instructions
22 TruVision NVR 11 User Manual
Table 3: Mouse buttons
Item
Description
Left button
Single-Click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion d etection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Right button
Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
Scroll
-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functions o f the unit .
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a replacement remote control by ordering part number TVRREMOTE-1.
Chapter 4: Operating instructions
TruVision NVR 11 User Manual 23
Figure 7: IR remote control
Item Description
1
. Alarm
Acknowledge an alarm.
2
. Device
Enable/disable the IR remote control to control the recorder.
3
. Numeric buttons
Select a camera, and enter a number in a menu option.
4
. Display
Switch between the different multiview formats.
5
. Mon A and Mon B
Switch between monitors A and B.
6
. Live
Return to live view mode.
7
. Menu
Activate the main menu.
8
. Seq
Start /stop sequencing.
9
. , , ,
In Menu mode: Use left or right
arrow buttons to select and up or down
arrow buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.
10
. OK
Confirm selection.
11
. Zoom + and -
Use to control zoom of
camera lens.
12
. Preset
Enter preprogrammed three
-digit code to call up a preset.
13
. Tour
Enter preprogrammed three
-digit code to call up shadow tour.
14
. Focus + and -
Use to control focus of camera lens
.
15
. Playback control
Use to control playback (Rewind, Pause, Play, and Fast Forward).
16
. Search
Open the Search menu.
17
. Replay
Play back
the selected file from the beginning.
Chapter 4: Operating instructions
24 TruVision NVR 11 User Manual
Item Description
18
. Eject
Eject the CD or DVD disk.
Does not apply to TVN 11.
19
. Archive
Press once to enter quick archive mode. Press twice to start archiving.
Aim the remote control at the IR receiver located at the front of the unit to test
operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between
1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cover.
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.
Chapter 4: Operating instructions
TruVision NVR 11 User Manual 25
The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 8 below.
You must be in live view mode to access the main menu.
Figure 8: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 4 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 2 on page 19 for the description on how to access the menu options
using the front panel.
Table 4: Description of the menu toolbar icons
Icon Name Description
Display Settings
Configures display settings including video format, resolution,
video output interface, dwell time, multiview format, and
display status icons. See Chapter 9 “Display settings” on
page 62.
Camera Setup
Configures IP cameras, snapshot resolution and quality,
camera settings including OSD, motion detection setup,
privacy masking, tampering setup, restricted access setup,
VCA setup, PTZ presets and shadow tours, and V-stream
encoding. See Chapter 10 “Camera setup” on page 66
Network Settings
Configures standard network settings including IP address,
email notifications, P PP oE setup, DDNS setup, and
advanced network settings. See the Chapter 11 “Network
settings” on page 88.
Recording
Configures recording settings including instant playback
duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 99.
Chapter 4: Operating instructions
26 TruVision NVR 11 User Manual
Icon Name Description
Alarm and Event
Setup
Configures alarm settings including alarm input, alarm output,
manual trigger, buzzer settings, alarm notifications, video
loss, alarm host setup, as well as intrusion panel and zone
setup (intrusion integration). See Chapter 13 “Alarm and
event setup” on page 104.
Device Management
Configures system settings including system date and time,
DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules. See Chapter 14
“Device management” on page 119.
Storage Management
Configures HDD information, storage mode, S.M.A.R.T.
settings, and bad sector detection. See Chapter 15 “Storage
management” on page 126.
User Management
Configures users and their passwords as we ll as access
privileges. See Chapter 16 “User management” on page 131.
System Information
Displays device information, camera setup information,
recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 135.
Help
Provides reference information to the various toolbars,
menus, and keys within the interface.
Shutdown
Provides access to logout, reboot, and shutdown options.
See “Powering on the recorder” on page 14.
To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. Th e Display Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the
configura tion parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.
Loading...