Intergraph TDZ 2000 GL2 Reference
TDZ 2000 GL2/ExtremeZ GL2
System Reference
November 1998
DHA028520
Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warrantites.
Trademarks
Intergraph and the Intergraph logo are registered trademarks, and Ultra-Tower, TDZ, and Intense 3D are trademarks of Intergraph
Computer Systems.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment
and the affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected;
consult a dealer or an experienced radio/television technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
The service and upgrade instructions should be performed by qualified personnel only. Qualified personel do not have to be Intergraph
service personnel. Those who are familiar with servicing computers can follow instructions in a manual to service equipment, and do so
without harm to themselves or damage to the equipment.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts within the power supply. In the event of failure, the power supply must be replaced by qualified service
personnel. Use Intergraph power supplies only.
To comply with FCC Class B limits, you must use shielded cables with this device.
Notes
Read all safety and operating instructions before using the equipment. Keep these instructions for future reference. Follow all warnings on
the equipment or in the operating instructions.
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Contents
Introduction............................................................................................................... vii
About This Document................................................................................................. vii
Document Conventions............................................................................................... vii
Customer Support...................................................................................................... viii
Hardware and Software Support Services..................................................... viii
World Wide Web......................................................................................... viii
Intergraph Bulletin Board Service ................................................................ viii
FAXLink........................................................................................................ ix
Telephone ...................................................................................................... ix
More Support Options.................................................................................... ix
1 Accessing the System................................................................................................1
Before You Begin..........................................................................................................2
Tools .............................................................................................................................2
Protecting Against Electrostatic Discharge.....................................................................2
Opening and Closing the Case .......................................................................................3
System Views................................................................................................................4
v
2 Servicing the System................................................................................................7
Before You Begin..........................................................................................................8
Case Components ..........................................................................................................8
Peripheral Drives.........................................................................................................12
Floppy Disk Drive.......................................................................................... 12
CD-ROM Drive..............................................................................................13
External Bay Disk Drives............................................................................... 13
Internal Bay Disk Drives................................................................................15
Power Supply...............................................................................................................17
Processor Modules.......................................................................................................19
Heat-Sink Mounting Brackets......................................................................................20
Retention Modules.......................................................................................................21
DIMMs........................................................................................................................22
System Board...............................................................................................................23
Expansion Cards.......................................................................................................... 24
Fans.............................................................................................................................25
Lithium (CMOS/Clock) Battery...................................................................................26
LEDs, Light Pipe, and Power Switch ...........................................................................26
3 Upgrading the System............................................................................................29
Before You Begin........................................................................................................30
Adding Memory...........................................................................................................30
Precautions.....................................................................................................30
Memory Configurations .................................................................................31
vi
Adding a Processor......................................................................................................32
Single-to-Dual Upgrade..................................................................................32
Adding Expansion Cards .............................................................................................33
Slot Locations................................................................................................33
Installing Expansion Cards ............................................................................34
Assigning System Resources.......................................................................... 35
Adding Drives and Devices..........................................................................................35
Device Locations............................................................................................36
Adding External SCSI Drives ......................................................................................37
SCSI Cable Length Guidelines.......................................................................37
SCSI Cable Quality Guidelines.......................................................................38
SCSI ID Guidelines........................................................................................38
SCSI Termination Guidelines for External Devices ........................................38
Connecting the Device ...................................................................................39
Changing SCSI Adapter or Device Settings....................................................39
4 System Hardware Overview and Specifications....................................................41
Hardware Overview.....................................................................................................42
Functional Diagram .....................................................................................................43
System Board...............................................................................................................44
System Configuration Summary...................................................................................44
System Model Number.................................................................................................46
Specifications...............................................................................................................47
Hardware Monitoring ..................................................................................................48
Temperature Sensors...................................................................................... 48
Optional Hardware.......................................................................................................48
5 Peripherals..............................................................................................................49
Peripheral Cables.........................................................................................................50
EIDE Cable Connection Locations.................................................................50
Internal LVD SCSI Cable Connection Locations............................................50
Internal Ultra SCSI Cable Connection Locations............................................51
Floppy Cable Connection Locations...............................................................51
Peripheral Configuration..............................................................................................52
EIDE CD-ROM Drive....................................................................................52
SCSI CD-Recorder.........................................................................................53
Iomega JAZ 1 GB Internal SCSI Drive...........................................................54
Floppy Disk Drive.......................................................................................... 55
SCSI Disk Drives...........................................................................................55
6 Power Supply and Cooling Fans............................................................................. 57
Power Supply...............................................................................................................58
Cooling Fans ...............................................................................................................59
Introduction
This System Reference provides information necessary to service and upgrade a TDZ 2000
GL2 or ExtremeZ GL2 system.
About This Document
This document is organized as follows:
u
Chapter 1, “Accessing the System,” provides information you need to gain access to the
system.
u
Chapter 2, “Servicing the System,” describes how to replace standard parts in the
system.
u
Chapter 3, “Upgrading the System,” describes how to upgrade system components.
u
Chapter 4, “System Hardware Overview and Specifications,” provides general technical
information about the system hardware.
u
Chapter 5, “Peripherals,” provides information on cabling and configuration of common
system peripherals.
vii
u
Chapter 6, “Power Supply and Cooling Fans,” provides information on the system’s
power supply and cooling fans.
Document Conventions
Bold
Italic Variable values that you supply, or cross-references.
Monospace
SMALL CAPS Key names on the keyboard, such as D, ALT or F3. Names of files and
CTRL+D Press a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.
viii
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, type in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
u
u
Telephone
To get customer support by telephone:
u
u
ix
Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
Call 1-256-730-9000 to get documents (up to five per call).
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u
Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
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The product’s name or model number.
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The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
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Your name and telephone number.
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A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u
For hardware support questions in the United States, call 1-800-763-0242.
x
u
For software support questions in the United States, call 1-800-345-4856.
u
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
1 A ccessing the System
This chapter lists hand tools and describes servicing restrictions, methods for avoiding
electrostatic discharge, and how to remove and attach cover panels from a TDZ 2000 GL2 or
ExtremeZ GL2 workstation.
Before You Begin..........................................................................................................2
Tools .............................................................................................................................2
Protecting Against Electrostatic Discharge.....................................................................2
Opening and Closing the Case .......................................................................................3
System Views................................................................................................................4
1
2
Before You Begin
WARNING Disconnect the system and peripheral devices from AC power before servicing internal
components! Failure to remove AC power may result in equipment damage or
personal injury.
CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of
electrostatic discharge.
CAUTION Follow all warnings and cautions in the servicing instructions. If you fail to follow
documented, approved procedures, personal injury and damage to equipment can result.
“Right side” and “left side” are as seen from the front of the unit.
Tools
You will need the following tools to service the system:
u
Antistatic wrist strap
u
Antistatic mat connected to an earth ground
u
Quarter-inch nutdriver
u
No. 1 and No. 2 Phillips screwdrivers
u
Small or medium flat-blade standard screwdriver
You do not need any tools to open the TDZ 2000 GL2/ExtremeZ GL2 case.
Protecting Against Electrostatic Discharge
Electrostatic discharge (ESD) can damage sensitive components inside the unit. Take the
following precautions when working with internal components:
u
Unplug the unit from AC power before servicing any electronic component inside the
chassis. Remember that the system is always on when connected to AC power.
u
Touch the bare metal of the chassis to ensure the chassis and your body are at the same
electric potential.
u
Attach the antistatic wrist strap to its connector on the antistatic mat. Ensure that the
metal conductor bead in the elastic sleeve of the antistatic strap contacts bare skin.
u
Handle all printed circuit boards as little as possible and by the edges only.
u
Leave new parts in their protective packaging until you install them.
Opening and Closing the Case
CAUTION Before you open the case, shut down the system and turn off power to the system and
external devices (including peripheral drives and display). Use caution to avoid injury when
lifting the computer or removing covers and other hardware.
Opening the system for service or upgrades consists of two simple steps. Remove the top
cover first, then remove the left side panel. No tools are needed. You need only remove the
top cover and left side panel for most routine service procedures. See Chapter 2, “Servicing
the System,” for additional details on removing and replacing case components.
CAUTION Do not use the bottom portion of the face panel or the lip at the top, rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
NOTE Removing the right side panel is necessary only for servicing internal bay disk drives, the
plastic cowling on the right panel, or the face panel.
To open the case:
1. Ensure the system is shut down and that you have disconnected the system and any
attached external devices from AC power.
3
2. Grasp the lip on the top cover at the rear of the system and press up on the release. See
the following figure.
3. Keep pressing the release, slide the top cover back until it stops, remove it from the
chassis, and set it aside.
Press up on release,
located under lip
4. Grasp the cowling at the bottom of the left side panel and lift.
5. Slide the left side panel back until it stops, remove it from the chassis, and set it aside.
6. Repeat steps 4 and 5 to remove the right side panel, if necessary.
4
To close the case:
1. Place the side panel on the chassis so that all tabs on the rear of the chassis insert into
their slots.
2. Push the side panel toward the front of the chassis, then push down to seat the panel.
3. Repeat steps 1 and 2 to install the remaining side panel, if necessary.
4. Place the top cover on the chassis so that all tabs are inserted into their slots.
5. Slide the top cover forward until it locks into place.
CAUTION After servicing or upgrading the system, always replace the covers that were removed. The
covers ensure the system maintains proper air flow, so internal components do not overheat
and fail. The covers also ensure that electromagnetic interference (EMI) emissions remain
below the standard requirements.
System Views
The front, left view below shows major parts of the system without covers, cables, system
board and option cards.
The back, left view below shows the chassis with all major components removed.
5
6
2 Servicing the System
This chapter describes how to replace the standard parts within a TDZ 2000 GL2 or
ExtremeZ GL2 system.
Before You Begin..........................................................................................................8
Case Components ..........................................................................................................8
Peripheral Drives.........................................................................................................12
Floppy Disk Drive.......................................................................................... 12
CD-ROM Drive..............................................................................................13
External Bay Disk Drives............................................................................... 13
Internal Bay Disk Drives................................................................................15
Power Supply...............................................................................................................17
Processor Modules.......................................................................................................19
Heat-Sink Mounting Brackets......................................................................................20
Retention Modules.......................................................................................................21
DIMMs........................................................................................................................22
System Board...............................................................................................................23
Expansion Cards.......................................................................................................... 24
Fans.............................................................................................................................25
Lithium (CMOS/Clock) Battery...................................................................................26
LEDs, Light Pipe, and Power Switch ...........................................................................26
7
8
Before You Begin
WARNING Disconnect the system and peripheral devices from AC power before servicing internal
components! Failure to remove AC power may result in equipment damage or
personal injury.
WARNING There is a danger of explosion if the battery is incorrectly replaced.
CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of
electrostatic discharge.
CAUTION Do not overtighten screws and other fasteners to avoid damaging threads.
CAUTION Follow all warnings and cautions in servicing instructions. I f you fail to follow documented,
approved procedures, personal injury or damage to equipment can result.
See Chapter 1, “Accessing the System,” for instructions on opening the system, protecting
against electrostatic discharge, and closing the system. “Right side” and “left side” are as
seen from the front of the unit. Servicing procedures assume you have removed the left side
panel from the system.
Case Components
Ordinarily you will not need to replace any of the external case components unless they are
broken or cosmetically damaged. All case components are designed for durability, but the
door and hinge assembly may require replacement before other items.
To replace the hinge or door, you must first remove the top cover. To replace the face panel,
you must remove the top cover and the door.
To replace the top cover:
1. Remove the top cover.
2. Install the new cover.
To replace the door and hinge assembly:
1. Remove the top cover.
2. Lift the door and hold it at a 90-degree angle from the face panel.
3. Insert a small flat-blade screwdriver between the door and hinge, near one of the square
holes on the underside of the door.
9
r
Guide slot (1 per si de)
Doo
Locking tabs
Stop tabs
Hinge
Stop tabs
4. Pull the door toward you and pry the hinge and door apart until one side of the door
releases from its locking tab.
5. Repeat steps 3 and 4 for the other side of the door hinge.
6. Remove the door.
7. Do both of the following on the underside of the door:
−
Spread the release tabs on the large emblem and remove it
−
Squeeze the release tabs on the small emblem and remove it
8. Slide the hinge toward the front of the chassis until it stops.
9. Use a flat-blade screwdriver and pry each of the stop tabs on the hinge until the hinge
releases from the rails.
10. Orient the new hinge so that the locking tabs face down and insert the new hinge into
the track and push it forward until it stops.
11. Hold the hinge, align the beveled edges of the hinge with the guide slots on the door,
and push the door firmly onto the hinge until it snaps into place.
12. Press the two emblems onto the door until they snap into place.
13. Operate the door to test its movement.
14. Replace the top cover.
To replace the hinge rails:
1. Remove the door. See the previous procedure for details.
2. Slide the hinge toward the front of the chassis until it stops.
3. Use a flat-blade screwdriver and pry each of the stop tabs on the hinge until the hinge
releases from the rails.
10
Hinge rails
4. Remove the hinge from the rail.
5. Press a hinge rail toward the middle of the chassis until all four tabs release.
6. Lift the hinge rail off the chassis.
7. Orient the new hinge rail the same way as the one you removed, place the tabs in the
slots, and press outward until the rail snaps into place.
8. From the front of the chassis, slide the hinge into the rails.
To replace the face panel:
1. Remove the top cover and both side panels.
2. Remove the door.
3. Push the hinge back, away from the front of the chassis.
4. Use a flat-blade screwdriver to gently pry and release each of the plastic tabs on both
sides of the chassis. The tabs on the right side of the chassis are recessed. First release
the bottom tabs, release the middle tabs, and then release the top tabs.
CAUTION Release the tabs with care. Do not apply more pressure than necessary.
11
Tab
(3 per side)
Light pipe guides
Standoff posts
(4 per side)
Tab
(3 per side)
Standby switch
Power switch
5. Pull the face panel away from the chassis slightly to ensure all tabs are released.
6. Grasp the left side of the face panel and pivot it left to expose the switch and cable.
7. Spread the plastic switch mount locking tabs, grasp the switch, and pull the switch out
of its mount.
8. Turn the face panel downward until the switch button drops out.
9. Place the left side of the new face panel near the left, front of the chassis and orient the
switch so that the black and green wires are at the bottom.
10. Push the switch into the mount until it snaps into place.
11. Place the switch button into its hole and push firmly until it seats.
12. Align the new face panel with the tab notches and light pipe guides, and carefully push
the panel onto the chassis until all tabs engage.
13. Replace the door, left and right side panels, and top cover.
To replace the left or right side plastic cowling:
1. Remove the top cover, then remove the side panel that has the cowling you want to
replace.
2. Place the side panel, with the cowling side down, on a flat, padded surface.
3. Remove the screw that secures the plastic to the side panel.
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