Intel SR6850HW4 - Server Platform - 0 MB RAM Product Manual

Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Order Number: C92649-005
A guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products.
i
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining applications. Intel may make changes to specifications and product descriptions at any time, without notice.
Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined." Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them.
This document contains information on products in the design phase of development. Do not finalize a design with this information. Revised information is published when the product is available. Verify with your local sales office that you have the latest datasheet before finalizing a design.
The Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide may contain design defects or errors known as errata that may cause the product to deviate from published specifications. Current characterized errata are available on request.
I2C is a two-wire communications bus/protocol developed by Philips. SMBus is a subset of the I2C bus/protocol and was developed by Intel. Implementation of the I2C bus/protocol or the SMBus bus/protocol may require licenses from various entities, including Philips Electronics N.V. and North American Philips Corporation.
Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Copyright © Intel Corporation 2005. *Other brands and names may be claimed as the property of others.
2 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Preface

About this Manual

Thank you for purchasing and using the Intel® Server Platform SR6850HW4 or SR6850HW4/M. This manual is written for system and service technicians who are responsible for troubleshooting,
upgrading, and repairing this Intel the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server Platforms SR6850HW4 and SR6850HW4/M. For the latest version of this manual, see http://support.intel.com/support/motherboards/server/
®
Server Platform. This document provides a brief overview of

Manual Organization

This manual consists of four parts: Preface (this part): provides safety information and where to find more information about this
product and information about components that will work with this product.
Part 1: User’s Guide describes the server platform and procedures that do not require the
services of a qualified service technician.
Part 2: Service Technician’s Guide describes procedures that require the services of a qualified
service configuration technician.
Appendices include technical information, an equipment log, troubleshooting information,
regulatory information, and a glossary.

Product Accessories

You may need or want to purchase one or more of the following accessory items for your server:
Processor Memory DIMMs Hard drives PCI adapters Operating system
For information about which of these items have been tested and can be used with your Server Platform, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/.
3
Preface

Additional Information and Software

If you need more information about this product or information about the accessories that can be used with this server, use the resources located at
http://support.intel.com/support/motherboards/server/
Unless otherwise indicated in the table below, once on this Web page, type the document or software name in the search field at the left side of the screen and select the option to search “This Product.”
For this information or software Use this Document or Software
For in-depth technical information about this product, including BIOS settings and chipset information
If you just received this product and need to install it
For virtual system tours and interactive repair information
Accessories or other Intel server products
Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this product
Chassis that have been tested with this product
Processors that have been tested with this product
DIMMs that have been tested with this product
To make sure your system falls within the allowed power budget
For software to manage your Intel® server
For drivers Driver (for an extensive list of drivers available)
For firmware and BIOS updates Firmware Update For diagnostics test software Diagnostics
Technical Product Specification
Intel® Server Board SR6850HW4/M Quick Start User’s Guide in the product box
A link to the SMaRT Tool is available under “Other Resources” at the right side of the screen at
http://support.intel.com/support/motherboards/server/
Spares and Configuration Guide
Tested Hardware and Operating System List
Reference Chassis List
Supported Processors
Supported Memory
Power Budget
Intel® Server Management
Operating System Driver (for operating system drivers)
4 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide

Safety Information

WARNINGS
Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold.
Emissions Disclaimer
To ensure EMC compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information, contact your local Intel Representative.
See “
Regulatory and Integration Information” for product Safety and EMC
regulatory compliance information. This is an FCC Class A device. Integration of it into a Class B chassis does not result in a Class B device.
Intended Uses
This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as: medical, industrial, telecommunications, NEBS, residential, alarm systems, test equipment, etc.), other than an ITE application, may require further evaluation.
EMC Testing
If the server board set is to be integrated into a non-Intel chassis, make sure that the chassis, power supply, and other modules have passed EMC testing using the server board set with a microprocessor from the same family (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board.
System power on/off: The power button DOES NOT turn off the system AC power. To remove power from system, you must unplug all AC power cords from the wall outlet. Make sure all AC power cords are unplugged before you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 5
Preface
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. Perform all procedures using ESD protection procedures. Some ESD protection can be provided by wearing an antistatic wrist strap attached to a chassis groundany unpainted metal surfaceon your server when handling parts.
ESD and handling boards: Always use ESD protection when handling ESD sensitive hardware. Always handle boards carefully. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, install it directly into the server or replace it directly into its protective wrapper. If you need to set the board down, place it component side up on a grounded, static free surface. Use a conductive foam pad if available. Do not set the board on the top of its anti­static bag. Do not slide a board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Use caution when removing a jumper so you do not bend or break any pins on the server board.
Removing server top cover: Unless otherwise noted in this document, only a QUALIFIED SERVICE TECHNICIAN is authorized to remove the server’s top cover and to access any of the components inside the server. For proper cooling and airflow, always install the server top cover before turning on the system. Operating the system without the cover in place can lead to damage to system parts.
Risk of burns: Some exposed circuits exceed 240 VA when the system is connected to a power source, and may cause burn injury if accidentally contacted.
Anchor the equipment rack: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of the rack on slides. The anchors must be able to withstand a force of up to 113 kg (250 lbs.). You must also consider the weight of any other device installed in the rack. A crush hazard exists should the rack tilt forward which could cause serious injury.
Main AC power disconnects: Users are responsible for installing an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire unit, not just to the server(s).
Grounding the rack installation: To avoid the potential for an electrical shock hazard, users must include a third wire safety-grounding conductor with the rack installation. If the server power cord is plugged into an AC outlet that is part of the rack, then users must provide proper grounding for the rack itself. If the server power cord is plugged into a wall AC outlet, the safety-grounding conductor in the power cord provides proper grounding only for the server. Users must provide additional, proper grounding for the rack and other devices installed in it.
6 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server.
Hazardous conditions, power supply: Hazardous voltage, current, and energy levels are present inside the power supply. There are no user-serviceable parts inside the power supply; technically qualified personnel should do servicing.
Hazardous conditions, devices, and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the system and disconnect the power cords, telecommunications systems, networks, and modems attached to the system before opening it. Otherwise, personal injury or equipment damage can result.
Hazardous conditions, processors, and VRMs: Hazardous thermal conditions may be present in the system. Allow all fans to continue to spin until they shut down on their own after power has been turned off. After the fans stop, you can remove the power cords.
Power Cord Rating: Do not attempt to modify or use an AC power cord that is not the exact type required. You must use a power cord that meets the following criteria:
The power cored must have an IEC 320 C19 connector to plug into the power
supply on the server.
For North America or similar electrical distribution systems, the cord must be UL
Listed/CSA Certified, 14/3 type SJT/SO/STO, with NEMA 5-15P (for 100­127V) or 16/3 type SJT/SO with NEMA 6-15P (for 200-240V) or equivalent attachment.
For Europe or similar electrical distribution systems, the cord must be flexible
VDE certified or HAR rated 250V, 3 x 1.0mm2 minimum conductor size with IEC 320 C19 and C20 connectors, and rated for no less than the product ratings.
Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 7
Preface
CAUTIONS
Temperature: The range of temperatures in which the server operates when
installed in an equipment rack, must not go below 10 °C (50 °F) or rise above 35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of problems in your server.
Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling. The rack must also include ventilation sufficient to exhaust a maximum of 1500 W (5,100 BTU/hr) for the server. The rack selected and the ventilation provided must be suitable to the environment in which the server will be used.
Power Cord Notes
For all power cord sets, the AC wall attachment plug shall be a three conductor grounding type, rated at 125% of the total input current rating, and must be for the specific region or country. The AC wall attachment plug must bear at least an accepted safety agency certification mark for the specific region or country.
The cord must be no longer than 4.5 meters (14.76 feet). Do not attempt to modify or use an AC power cord that is not the exact type required. Surge Suppressor Recommendations: In geographic regions that are susceptible to
electrical storms, we highly recommend that you plug the server into a surge suppressor.
8 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Safety Cautions
Read all caution and safety statements in this document before performing any of the instructions. See also Intel
®
Server Boards and Server Chassis Safety Information on the Intel® Server Platforms
SR6850HW4 and SR6850HW4/M Deployment Toolkit CD and/or at
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel.
Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply.
The power button on the system does not turn off system AC power. To remove AC power from the system, you must unplug each AC power cord from the wall outlet or power supply.
The power cord(s) is considered the disconnect device to the main (AC) power. The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible.
SAFETY STEPS: Unless otherwise noted, whenever you remove the chassis covers to access the inside of the system, follow these steps:
1. Turn off all peripheral devices connected to the system.
2. Turn off the system by pressing the power button.
3. Unplug all AC power cords from the system or from wall outlets.
4. Label and disconnect all cables connected to I/O connectors or ports on the back of the system.
5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system—any unpainted metal surface—when handling components.
6. Do not operate the system with the chassis covers removed.
After you have completed the six SAFETY steps above, you can remove the system covers. To do this:
1. Unlock and remove the padlock from the back of the system if a padlock has been installed.
2. Remove and save all screws from the covers.
3. Remove the covers.
For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers:
1. Check first to make sure you have not left loose tools or parts inside the system.
2. Check that cables, add-in boards, and other components are properly installed.
3. Attach the covers to the chassis with the screws removed earlier, and tighten them firmly.
4. Insert and lock the padlock to the system to prevent unauthorized access inside the system.
5. Connect all external cables and the AC power cord(s) to the system.
A microprocessor and heatsink may be hot if the system has been running. In addition, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 9
Preface
Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer’s instructions.
The system is designed to operate in a typical data center or office environment. Choose a site that is:
Clean and free of airborne particles (other than normal room dust). Well-ventilated and away from sources of heat including direct sunlight. Away from sources of vibration or physical shock. Isolated from strong electromagnetic fields produced by electrical devices. In regions that are susceptible to electrical storms, we recommend you plug your system
into a surge suppresser and disconnect telecommunication lines to your modem during an electrical storm.
Provided with a properly grounded wall outlet. Provided with sufficient space to access the power supply cord(s), because they serve as
the product’s main power disconnect.
10 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine
®
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und -Servergehäusen auf der Intel
®
Server Platforms SR6850HW4 and
-
SR6850HW4/M Deployment Toolkit CD oder unter
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartu ngsarbeiten müssen von qualifizierten Technikern ausgeführt werden.
Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt. Ein Produkt mit mehreren Netzgerät en hat für jedes Netzgerät ein eigenes Netzkabel.
Der Wechselstrom des Systems wird durch den Ein-/Aus-Schalter für Gleichstrom nicht ausgeschaltet. Ziehen Sie jedes Wechselstrom-Netzkabel aus der Steckdose bzw. dem Netzgerät, um den Stromanschluß des Systems zu unterbrechen.
SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten:
1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus.
2. Schalten Sie das System mit dem Hauptschalter aus.
3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose.
4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von den I/O Anschlüssen oder Ports ab.
5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen (ESD) über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden.
6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein.
Nachdem Sie die oben erwähnten ersten sechs SICHERHEITSSCHRITTE durchgeführt haben, können Sie die Abdeckung abnehmen, indem Sie:
1. Öffnen und entfernen Sie die Verschlußeinrichtung (Padlock) auf der Rückseite des Systems, falls eine Verschlußeinrichtung installiert ist.
2. Entfernen Sie alle Schrauben der Gehäuseabdeckung.
3. Nehmen Sie die Abdeckung ab.
Zur ordnungsgemäßen Kühlung und Lüftung muß die Gehäuseabdeckung immer wieder vor dem Einschalten installiert werden. Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin beschädigen. Um die Abdeckung wieder anzubringen:
1. Vergewissern Sie sich, daß Sie keine Werkzeuge oder Teile im Innern des Systems zurückgelassen haben.
2. Überprüfen Sie alle Kabel, Zusatzkarten und andere Komponenten auf ordnungsgemäßen Sitz und Installation.
3. Bringen Sie die Abdeckungen wieder am Gehäuse an, indem Sie die zuvor gelösten Schrauben wieder anbringen. Ziehen Sie diese gut an.
4. Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um ein unerlaubtes Öffnen des Systems zu verhindern.
5. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems wieder an.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 11
Preface
Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie sollten Schutzhandschuhe tragen.
Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr. Die Batterie darf nur durch denselben oder einen entsprechenden, vom Her s teller empfohlenen Batterietyp ersetzt werden. Entsorgen Sie verbrauchte Batterien den Anweisungen des Herstellers entsprechend.
Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt. Der Standort sollte:
sauber und staubfrei sein (Hausstaub ausgenommen); gut gelüftet und keinen Heizquellen ausgesetzt sein (einschließlich dir ekter
Sonneneinstrahlung); keinen Erschütterungen ausgesetzt sein; keine starken, von elektrischen Geräten erzeugten elektromagnetischen Felder aufweisen; in Regionen, in denen elektrische Stürme auftreten, mit einem Überspannungsschutzgerät
verbunden sein; während eines elektrischen Sturms sollte keine Verbindung der Telekommunikationsleitungen mit dem Modem bestehen;
mit einer geerdeten Wechselstromsteckdose ausgerüstet sein; über ausreichend Platz verfügen, um Zugang zu den Netzkabeln zu gewährleisten, da der
Stromanschluß des Produkts hauptsächlich über die Kabel unterbrochen wird.
重要安全指导
在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。参见Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD(资源光盘) 和/或
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm 上的
Server Boards and Server Chassis Safety Information
(《Intel
服务器主板与服务器机箱安全信息》)。
Intel
12 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel
®
Information sur le Intel CD ou bien rendez-vous sur le site
Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit
http://support.intel.com/support/motherboards/server/sb/cs-
®
Server Boards and Server Chassis Safety
010770.htm.
Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème.
Ne pas essayer d'utiliser ni modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis. Le nombre de câbles d'alimentation CA fournis correspond au nombre de blocs d'alimentation du produit.
Notez que le commutateur CC de mise sous tension /hors tension du panneau avant n'éteint pas l'alimentation CA du système. Pour mettre le système hors tension, vous devez débrancher chaque câble d'alimentation de sa prise.
CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l’intérieur du système, suivez les consignes suivantes:
1. Mettez hors tension tous les périphériques connectés au système.
2. Mettez le système hors tension en mettant l’interrupteur général en position OFF (bouton-poussoir).
3. Débranchez tous les cordons d’alimentation c.a. du système et des prises murales.
4. Identifiez et débranchez tous les câbles reliés aux connecteurs d’E-S ou aux accès derrière le système.
5. Pour prévenir les décharges électrostatiques lorsque vous touchez aux composants, portez une bande antistatique pour poignet et reliez-la à la masse du système (toute surface métallique non peinte du boîtier).
6. Ne faites pas fonctionner le système tandis que le boîtier est ouvert.
Une fois TOUTES les étapes précédentes accomplies, vous pouvez retirer les panneaux du système. Procédez comme suit:
1. Si un cadenas a été installé sur à l’arrière du système, déverrouillez-le et retirez-le.
2. Retirez toutes les vis des panneaux et mettez-les dans un endroit sûr.
3. Retirez les panneaux.
Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du système en l’absence des panneaux risque d’endommager ses pièces. Pour installer les panneaux, procédez comme suit:
1. Assurez-vous de ne pas avoir oublié d’outils ou de pièces démontées dans le s ystème.
2. Assurez-vous que les câbles, les cartes d’extension et les autres composants sont bien installés.
3. Revissez solidement les panneaux du boîtier avec les vis retirées plus tôt.
4. Remettez le cadenas en place et verrouillez-le afin de prévenir tout accès non autorisé à l’intérieur du système.
5. Rebranchez tous les cordons d’alimentation c. a. et câbles externes au système.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 13
Preface
Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Nous vous recommandons l'usage de gants de protection.
Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant.
Le système a été conçu pour fonctionner dans un cadre de travail normal. L'emplacement choisi doit être:
Propre et dépourvu de poussière en suspension (sauf la poussière normal e). Bien aéré et loin des sources de chaleur, y compris du soleil direct. A l'abri des chocs et des sources de vibrations. Isolé de forts champs électromagnétiques géenérés par des appareils électriques. Dans les régions sujettes aux orages magnétiques il est recomandé de brancher votre
système à un supresseur de surtension, et de débrancher toutes les lignes de télécommunications de votre modem durant un orage.
Muni d'une prise murale correctement mise à la terre. Suffisamment spacieux pour vous permettre d'accéder aux câbles d'alimentation (ceux-ci
étant le seul moyen de mettre le système hors tension).
14 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel® Server Boards and Server Chassis Safety Information en el Intel
http://support.intel.com/support/motherbords/server/safecert.htm.
®
Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD y/o en
El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación.
No intente modificar ni usar el cable de alimentación de corriente alterna, si no corresponde exactamente con el tipo requerido.
El número de cables suministrados se corresponden con el número de fue ntes de alimentación de corriente alterna que tenga el producto.
Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación.
INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones:
1. Apague todos los dispositivos periféricos conectados al sistema.
2. Apague el sistema presionando el interruptor encendido/apagado.
3. Desconecte todos los cables de alimentación CA del sistema o de las tomas de corriente alterna.
4. Identifique y desconecte todos los cables enchufados a los conectores E/S o a los puertos situados en la parte posterior del sistema.
5. Cuando manipule los componentes, es importante protegerse contra la descarga electrostática (ESD). Puede hacerlo si utiliza una muñequera antiestática sujetada a la toma de tierra del chasis — o a cualquier tipo de superficie de metal sin pintar.
6. No ponga en marcha el sistema si se han extraído las tapas del chasis.
Después de completar las seis instrucciones de SEGURIDAD mencionadas, ya puede extraer las tapas del sistema. Para ello:
1. Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del sistema, si se ha instalado uno.
2. Extraiga y guarde todos los tornillos de las tapas.
3. Extraiga las tapas.
Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las tapas bien colocadas puede dañar los componentes del sistema. Para instalar l as tapas:
1. Asegúrese primero de no haber dejado herramientas o componentes sueltos dentro del sistema.
2. Compruebe que los cables, las placas adicionales y otros componentes se hayan instalado correctamente.
3. Incorpore las tapas al chasis mediante los tornillos extraídos anteriormente, tensándolos firmemente.
4. Inserte el bloqueo de seguridad en el sistema y bloquéelo para impedir que pueda accederse al mismo sin autorización.
5. Conecte todos los cables externos y los cables de alimentación CA al sistema.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 15
Preface
Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.
Existe peligro de explosión si la pila no se cambia de forma adecuada. Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo. Para deshacerse de las pilas usadas, siga igualmente las instrucciones del fabricante.
El sistema está diseñado para funcionar en un entorno de trabajo normal. Escoja un lugar: Limpio y libre de partículas en suspensión (salvo el polvo normal). Bien ventilado y alejado de fuentes de calor, incluida la luz solar directa. Alejado de fuentes de vibración. Aislado de campos electromagnéticos fuertes producidos por dispositivos eléctricos. En regiones con frecuentes tormentas eléctricas, se recomienda conectar su sistema a un
eliminador de sobrevoltage y desconectar el módem de las líneas de telecomunicación durante las tormentas.
Provisto de una toma de tierra correctamente instalada. Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que
éstos hacen de medio principal de desconexión del sistema.
16 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione.
Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a. separato.
L’interruttore attivato/disattivato nel pannello anteriore non interrompe l’alimentazione in c.a. del sistema. Per interromperla, è necessario scollegare tutti i cavi di alimentazione in c.a. dalle prese a muro o dall’alimentazione di corrente.
PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere all’interno del sistema, seguire i seguenti passi:
1. Spegnere tutti i dispositivi periferici collegati al sistema.
2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.
3. Togliere tutte le spine dei cavi del sistema dalle prese elettriche.
4. Identificare e sconnettere tutti i cavi attaccati ai collegamenti I/O od alle prese installate sul retro del sistema.
5. Qualora si tocchino i componenti, proteggersi dallo scarico elettrostatico (SES), portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio del sistema – qualsiasi superficie non dipinta – .
6. Non far operare il sistema quando il telaio è senza le coperture.
Dopo aver seguito i sei passi di SICUREZZA sopracitati, togliere le coperture del telaio del sistema come seque:
1. Aprire e rimuovere il lucchetto dal retro del sistema qualora ve ne fosse uno installato.
2. Togliere e mettere in un posto sicuro tutte le viti delle coperture.
3. Togliere le coperture.
Per il giusto flusso dell’aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio:
1. Controllare prima che non si siano lasciati degli attrezzi o dei componenti dentro il sistema.
2. Controllare che i cavi, dei supporti aggiuntivi ed altri componenti siano stati installati appropriatamente.
3. Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente.
4. Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l’accesso non autorizzato al sistema.
5. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema.
Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di pr otezione.
Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto. Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore. Per disfarsi delle pile usate, seguire le istruzioni del produttore.
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 17
Preface
Il sistema è progettato per funzionare in un ambiente di lavoro tipo. Scegliere una postazione che sia:
Pulita e libera da particelle in sospensione (a parte la normale polvere pr esente nell'ambiente).
Ben ventilata e lontana da fonti di calore, compresa la luce solare diretta. Al riparo da urti e lontana da fonti di vibrazione. Isolata dai forti campi magnetici prodotti da dispositivi elettrici. In aree soggette a temporali, è consigliabile collegare il sistema ad un limitatore di corrente.
In caso di temporali, scollegare le linee di comunicazione dal modem. Dotata di una presa a muro correttamente installata. Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rapprese ntano il
mezzo principale di scollegamento del sistema.
18 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Contents
Preface ................................................................................................................. 3
Safety Information...................................................................................................................5
Part I: User’s Guide........................................................................................... 29
1 Platform Description.................................................................................... 30
Platform Features..................................................................................................................32
Platform Front .......................................................................................................................33
Standard Control Panel................................................................................................34
Intel® Local Control Panel ............................................................................................36
Platform Rear........................................................................................................................37
Processors............................................................................................................................39
Plug-in Voltage Regulator Module (VRM) Converters..................................................39
System Memory....................................................................................................................39
Available Memory Configurations.................................................................................40
Power Subsystem.................................................................................................................42
Cooling Subsystem...............................................................................................................44
Hot-swap PCI Slots...............................................................................................................45
Peripherals............................................................................................................................46
Hard Disk Drive Support...............................................................................................47
Removable Media Bay Support....................................................................................48
Platform Board Set................................................................................................................48
Main Board...................................................................................................................50
Memory Board ..............................................................................................................54
Front Panel I/O Board ..................................................................................................55
Front Panel Control Board............................................................................................55
SCSI Backplane Board.................................................................................................56
Power Distribution Board..............................................................................................57
Server Management..............................................................................................................57
2 Starting Up and Shutting Down the Server ............................................... 59
Plugging the Server into AC Power.......................................................................................59
Powering On the Server........................................................................................................59
Shutting Down the Server.....................................................................................................60
3 Intel® Server Deployment Toolkit................................................................ 61
Running Software Utilities from the CD.................................................................................61
4 Server Platform Utilities............................................................................... 62
BIOS Setup Utility .................................................................................................................62
BIOS Setup Utility Page Layout ...................................................................................62
Keyboard Commands...................................................................................................63
Configuring Memory Options........................................................................................64
System Configuration Reset .................................................................................................66
BIOS Upgrades and Recovery..............................................................................................68
BIOS Upgrades iflash32 ...............................................................................................68
19
Contents
BIOS Recovery ............................................................................................................70
Rolling BIOS.................................................................................................................71
Console Redirection..............................................................................................................71
Serial Configuration Settings........................................................................................71
Keystroke Mappings.....................................................................................................72
Limitations....................................................................................................................72
Interface to Server Management..................................................................................73
LSI Logic* MPT SCSI Utility..................................................................................................74
Platform Confidence Test.............................................................................................80
Installing the Platform Confidence Test........................................................................80
Platform Confidence Test Options ...............................................................................81
System Configuration Wizard (SCW)....................................................................................81
Starting the System Configuration Wizard ...................................................................82
Using the Server Configuration Wizard Option ............................................................83
Configuring SDRs and FRUs .......................................................................................85
Configuring Channels...................................................................................................86
Configuring the Serial/Modem Channel .......................................................................93
Select Users to Configure Screen................................................................................98
Configure Users Screen...............................................................................................99
Setting a System Asset Tag.......................................................................................101
Configuring the Advanced Features...........................................................................102
Saving the Configuration to a Disk.............................................................................106
Saving the Configuration to the Server ......................................................................107
Running Utilities from the SCW ..................................................................................107
Creating Diskettes...............................................................................................................109
Creating Disk Sets by Operating System...................................................................110
Device Driver Diskettes..............................................................................................111
Install an Operating System.......................................................................................111
FRUSDR Load Utility ..........................................................................................................111
Running the FRUSDR Load Utility.............................................................................112
SEL Viewer Utility................................................................................................................118
Using the SELViewer Utility........................................................................................118
Graphical User Interface ............................................................................................119
FRU Viewer Utility...............................................................................................................125
Using the FRU Viewer Utility......................................................................................126
Graphical User Interface (GUI)...................................................................................126
Save and Restore System Configuration (SYSCFG)..........................................................132
Upgrading the Firmware......................................................................................................132
Running the Firmware Update Utility..........................................................................132
Firmware Update Utility Command-line Options........................................................134
Extensible Firmware Interface (EFI) Shell...........................................................................136
Part II: Service Guide...................................................................................... 138
5 User Serviceable Platform Components.................................................. 138
Tools and Supplies Needed................................................................................................138
Equipment Log...........................................................................................................138
Removing and Installing the Top Cover..............................................................................138
Removing the Top Cover ...........................................................................................139
Installing the Top Cover .............................................................................................140
20 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Hot-swapping System Fans................................................................................................141
Hot-swapping Hard Disk Drives..........................................................................................143
Determining Drive Status ...........................................................................................143
Removing a Hard Disk Drive......................................................................................144
Mounting a Hard Disk Drive in a Carrier.....................................................................145
Installing a Hard Disk Drive Assembly .......................................................................146
Hot-swapping Power Supplies............................................................................................147
Removing a Power Supply or an Active Fan Blank....................................................147
Installing a Power Supply or an Active Fan Blank......................................................148
Installing and Removing PCI Cards....................................................................................149
Removing Hot-plug PCI Card with Operating System Hot-Plug Interface..................149
Removing Hot-plug PCI Card with Hardware Hot-Plug Interface...............................151
Installing a Hot-plug PCI Add-in Card ........................................................................152
Removing a Non-Hot-Plug PCI Card..........................................................................154
Installing a Non-Hot-Plug PCI Card............................................................................155
Installing or Removing the Fibre Channel Module..............................................................156
Removing the Fibre Channel Module.........................................................................156
Installing the Fibre Channel Module...........................................................................157
Installing and Removing Memory Boards ...........................................................................159
Removing Memory Board Air Baffle...........................................................................160
Installing Memory Board Air Baffle.............................................................................161
Hot Removal of a Memory Board...............................................................................161
Hot Insertion of a Memory Board ...............................................................................164
Cold Removal of Memory Board................................................................................165
Cold Insertion of a Memory Board..............................................................................165
Removing and Installing DIMMs .........................................................................................166
Rules for Adding Memory...........................................................................................166
Installing DIMMs.........................................................................................................167
Removing DIMMs.......................................................................................................170
6 Technician Serviceable Platform Components....................................... 171
Tools and Supplies Needed................................................................................................171
Safety: Before Top Cover Removal ....................................................................................171
Torque Settings...................................................................................................................171
Component Locations.........................................................................................................172
Removing and Installing the Processor Air Baffle...............................................................174
Removing the Processor Air Baffle ............................................................................174
Installing the Processor Air Baffle ..............................................................................175
Removing and Installing the Center Brace..........................................................................176
Removing the Center Brace.......................................................................................176
Installing the Center Brace.........................................................................................177
7 Servicing the Processors.......................................................................... 178
Handling the Intel® Xeon® Processors........................................................................178
Processor VRM Requirements...................................................................................179
Removing a Processor Thermal Blank.......................................................................180
Installing a Processor Thermal Blank.........................................................................182
Installing and Removing a Processor..................................................................................183
Removing a Processor...............................................................................................183
Installing a Processor.................................................................................................184
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 21
Contents
Installing or Removing Processor VRM Converters............................................................186
Removing the Processor Cache VRM Converter.......................................................186
Installing the Processor Cache VRM Converter.........................................................187
Removing the Core Processor VRM Converters........................................................188
Installing a VRM Converter ........................................................................................189
8 Servicing the RAID on Motherboard (ROMB) Components................... 190
Installing and Removing the Intel® RAID Activation Key.....................................................190
Installing the Intel® RAID Activation Key....................................................................190
Removing the Intel® RAID Activation Key..................................................................192
Installing and Removing the Intel® RAID Smart Battery......................................................193
Installing the Intel® RAID Smart Battery.....................................................................193
Removing the Intel® RAID Smart Battery...................................................................195
Installing and Removing the RAID DDR2-400 DIMM..........................................................196
Installing the RAID DDR2-400 DIMM.........................................................................196
Removing the RAID DDR2 DIMM..............................................................................197
9 Servicing the Peripheral Area Components............................................ 198
Installing the External SCSI Cable Assembly .....................................................................198
Replacing Removable Media Devices ................................................................................199
Removing the CD-ROM/DVD-ROM Drive..................................................................199
Installing a CD-ROM/DVD-ROM Drive.......................................................................201
Installing and Removing a 5 ¼-inch Peripheral...................................................................203
Installing a 5 ¼-inch Peripheral..................................................................................203
Removing a 5 ¼-inch Peripheral................................................................................204
Replacing the Front Panel Control Module and Front Panel Board....................................205
Removing the Front Panel Control Module................................................................205
Replacing the Front Panel Board...............................................................................206
Installing the Front Panel Control Module..................................................................206
10 Servicing the Intel® Management Module................................................ 207
Installing and Removing the Intel® Management Module....................................................207
Installing the Intel® Management Module...................................................................207
Removing the Intel® Management Module.................................................................209
11 Servicing the Server Boards ..................................................................... 210
Replacing the Main Board ...................................................................................................210
Removing the Main Board..........................................................................................210
Installing the Main Board............................................................................................213
Replacing the SCSI Backplane Board ................................................................................214
Removing the SCSI Backplane Board .......................................................................214
Installing the SCSI Backplane Board .........................................................................216
Replacing the Power Distribution Board .............................................................................217
Removing the Power Distribution Board ....................................................................217
Installing the Power Distribution Board ......................................................................218
Replacing the Front Panel I/O Board..................................................................................219
Removing the Front Panel I/O Board.........................................................................219
Installing the Front Panel I/O Board...........................................................................220
22 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
12 Replacing the CMOS Battery..................................................................... 221
Technical Reference ....................................................................................... 223
Creating DOS-bootable USB Flash Memory Device...........................................................223
Before Beginning........................................................................................................223
Create the DOS-bootable USB Flash Memory Device...............................................224
Troubleshooting a USB Flash Memory Device ..........................................................227
System Interconnection.......................................................................................................228
User Accessible Interconnects............................................................................................232
Serial Port ..................................................................................................................232
Video Port ..................................................................................................................233
Universal Serial Bus (USB) Interface.........................................................................234
Ethernet Connector....................................................................................................235
Server Management LAN Connector (GCM) .............................................................237
External Ultra320* SCSI VHDCI Connector...............................................................238
AC Power Input..........................................................................................................239
Jumper Information.............................................................................................................239
CB_TYPE Jumper......................................................................................................239
Changing Jumper Settings.........................................................................................240
I2C POST Code Headers ...........................................................................................242
POST Codes..................................................................................................... 243
Error Messages and Error Codes .......................................................................................243
POST LEDs.........................................................................................................................243
POST Progress Codes and Messages ......................................................................243
POST Error Messages and Handling.........................................................................246
POST Error Beep Codes............................................................................................251
POST Error Pause Option..........................................................................................251
Equipment Log................................................................................................ 252
Troubleshooting.............................................................................................. 254
Regulatory and Compliance Information...................................................... 255
Product Regulatory Compliance .........................................................................................255
Declaration of the Manufacturer or Importer ..............................................................255
Product Safety Compliance ........................................................................................258
Product EMC Compliance – Class A Compliance......................................................258
Certifications / Registrations / Declarations................................................................259
Product Regulatory Compliance Markings.................................................................259
Electromagnetic Compatibility Notices................................................................................260
FCC (USA).................................................................................................................260
Industry Canada (ICES-003)......................................................................................261
Europe (CE Declaration of Conformity)......................................................................261
VCCI (Japan) .............................................................................................................262
BSMI (Taiwan)............................................................................................................262
Korean RRL Compliance............................................................................................262
Regulated Specified Components..............................................................................263
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 23
Contents
Getting Help..................................................................................................... 264
Intel® Server Issue Report Form.................................................................... 267
Warranty........................................................................................................... 270
24 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Figures
Figure 1. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Front View (Rack
Configuration)......................................................................................................................
Figure 2. Chassis Front View (Pedestal Configuration)..............................................................31
Figure 3. Front Accessible Components.....................................................................................33
Figure 4. Front Panel Controls and Indicators............................................................................35
Figure 5. Intel® Local Control Panel............................................................................................37
Figure 6. Rear Accessible Components .....................................................................................38
Figure 7. Power Supply Indicators..............................................................................................43
Figure 8. System Fan LED Indicator...........................................................................................44
Figure 9. Peripheral Area............................................................................................................46
Figure 10. Hard Disk Drive Carrier..............................................................................................47
Figure 11. CD-ROM/DVD-ROM Drive Carrier ............................................................................48
Figure 12. Server Platform Block Diagram .................................................................................49
Figure 13. Main Board Component Locations ............................................................................51
Figure 14. Hot-Plug Memory Board LEDs ..................................................................................55
Figure 15. Front Panel Board Component Location ...................................................................55
Figure 16. SCSI Backplane Board Component Locations..........................................................56
Figure 17. Jumper Locations ......................................................................................................67
Figure 18. LSI SCSI Utility Main Menu .......................................................................................74
Figure 19. Boot Adapter List.......................................................................................................75
Figure 20. Global Properties List ................................................................................................75
Figure 21. Adapter Properties.....................................................................................................77
Figure 22. Device Properties ......................................................................................................78
Figure 23. Adapter and/or Device Properties Exit Menu.............................................................79
Figure 24. System Configuration Wizard Start Screen ...............................................................82
Figure 25. Configuration Options................................................................................................84
Figure 26. Channels Configuration Screen.................................................................................86
Figure 27. LAN Channel Setup Screen 1....................................................................................87
Figure 28. Gateway MAC Address Resolution ...........................................................................88
Figure 29. LAN Channel Setup Screen 2....................................................................................89
Figure 30. LAN Channel Setup Screen 3....................................................................................91
Figure 31. Configuring LAN Alert Filters.....................................................................................93
Figure 32. Modem Configuration ................................................................................................94
Figure 33. Remaining Serial/Modem Configuration Parameters ................................................95
Figure 34. Configuring Serial Alerts............................................................................................96
Figure 35. Configuring Serial Alert Filters...................................................................................97
Figure 36. User Configuration Selection Screen.........................................................................98
Figure 37. User Configuration Screen ........................................................................................99
Figure 38. Setting the System Asset Tag .................................................................................101
Figure 39. Advanced Features Configuration Screen 1............................................................102
Figure 40. Advanced Features Configuration Screen 2............................................................104
Figure 41. Advanced Features Configuration Screen 3............................................................105
Figure 42. Save Server Configuration Screen..........................................................................106
Figure 43. System Configuration Wizard Start Screen .............................................................107
Figure 44. Selection Screen for Server Configuration Utilities..................................................108
Figure 45. System Configuration Wizard Start Screen .............................................................109
Figure 46. Choosing Diskette Type...........................................................................................110
30
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 25
Contents
Figure 47. SEL Viewer Utility Main Window..............................................................................120
Figure 48. SEL Records in HEX Format...................................................................................121
Figure 49. File Open Window ...................................................................................................122
Figure 50. SEL Properties.........................................................................................................123
Figure 51. Confirmation for Clearing SEL.................................................................................123
Figure 52. General Help Window..............................................................................................124
Figure 53. About Window..........................................................................................................125
Figure 54. FRU Viewer Utility Main Window.............................................................................127
Figure 55. File Open Dialog Box...............................................................................................128
Figure 56. FRU Menu ...............................................................................................................129
Figure 57. FRU Properties........................................................................................................130
Figure 58. High Resolution Mode .............................................................................................130
Figure 59. Help Window............................................................................................................131
Figure 60. About Window..........................................................................................................131
Figure 61. Removing the Top Cover.........................................................................................139
Figure 62. Installing the Top Cover...........................................................................................140
Figure 63. Fan LED Location....................................................................................................141
Figure 64. System Fan Location and Removal.........................................................................142
Figure 65. Hard Disk Drive Carrier............................................................................................143
Figure 66. Removing a Hard Disk Drive ...................................................................................144
Figure 67. Removing the Air Baffle from the Hard Disk Drive Carrier .......................................145
Figure 68. Attaching the Hard Disk Drive to the Carrier............................................................146
Figure 69. Installing Hard Disk Drive into Server......................................................................146
Figure 70. Removing a Power Supply ......................................................................................148
Figure 71. Removing a Power Supply ......................................................................................148
Figure 72. Removing a PCI Card..............................................................................................150
Figure 73. Installing a PCI Card................................................................................................153
Figure 74. Removing a Fibre Channel Module.........................................................................156
Figure 75. Installing a Fibre Channel Module...........................................................................158
Figure 76. Removing Memory Board Air Baffle ........................................................................160
Figure 77. Installing Memory Board Air Baffle ..........................................................................161
Figure 78. Memory Module Buttons and LEDs.........................................................................162
Figure 79. Memory Board Removal..........................................................................................163
Figure 80. Installing Memory Board..........................................................................................164
Figure 81. Use Only DDR2 DIMMs...........................................................................................166
Figure 82. Remove Memory Board DIMM Cover......................................................................168
Figure 83. Install DIMMs...........................................................................................................169
Figure 84. Install Memory Board DIMM cover ..........................................................................169
Figure 85. Main Board Component Locations ..........................................................................173
Figure 86. SCSI Backplane Board Component Locations........................................................173
Figure 87. Front Panel Board Component Location .................................................................173
Figure 88. Removing the Processor Air Baffle..........................................................................174
Figure 89. Installing the Processor Air Baffle............................................................................175
Figure 90. Removing the Center Brace ....................................................................................176
Figure 91. Installing the Center Brace ......................................................................................177
Figure 92. Removing Thermal Blank ........................................................................................180
Figure 93. Installing Thermal Blank ..........................................................................................182
Figure 94. Open Processor Socket Lever.................................................................................184
Figure 95. Set Processor into Socket .......................................................................................185
26 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide
Figure 96. Removing a VRM Converter from the Main Board ..................................................186
Figure 97. Installing a Processor Cache VRM Converter.........................................................187
Figure 98. Removing Processor 4 VRM Baffle.........................................................................188
Figure 99. Installing the Intel® RAID Activation Key..................................................................191
Figure 100. Install Cable Inside the Intel® RAID Smart Battery ................................................193
Figure 101. Route and Connect RAID Battery Cable ...............................................................194
Figure 102. Attach Intel® RAID Smart Battery to Chassis.........................................................194
Figure 103. Lock Intel® RAID Smart Battery into Place ............................................................195
Figure 104. Installing the RAID DDR2-400 DIMM ....................................................................196
Figure 105. Removing External SCSI Filler Panel....................................................................199
Figure 106. Removing the CD-ROM/DVD-ROM Drive Carrier from the System......................200
Figure 107. Removing the CD-ROM/DVD-ROM Drive from the Carrier...................................200
Figure 108. Assembling the CD-ROM/DVD-ROM Drive and Carrier........................................201
Figure 109. Inserting the DVD-ROM/CD-ROM Drive into the Server .......................................202
Figure 110. Removing 5 ¼ Peripheral Filler Panel from Server ...............................................203
Figure 111. Installing 5 ¼ Peripheral into Server......................................................................204
Figure 112. Removing the Front Panel Control Module............................................................205
Figure 113. Installing the Intel® Management Module ..............................................................208
Figure 114. Removing the Intel® Management Module ............................................................209
Figure 115. Removing the PCI Dividers....................................................................................211
Figure 116. Removing the Main Board.....................................................................................212
Figure 117. Installing the Main Board.......................................................................................213
Figure 118. Removing the SCSI Backplane Board...................................................................215
Figure 119. Installing the SCSI Backplane Board.....................................................................216
Figure 120. Removing the Power Distribution Board................................................................217
Figure 121. Installing the Power Distribution Board..................................................................218
Figure 122. Removing the Front Panel I/O Board.....................................................................219
Figure 123. Installing the Front Panel I/O Board.......................................................................220
Figure 124. Removing the Battery............................................................................................222
Figure 125. Interconnect Block Diagram...................................................................................228
Figure 126. AC Power Input Connector....................................................................................239
Figure 127. Main Board Jumper Locations...............................................................................242
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 27
Contents
Tables
Table 1. Chassis Feature Summary............................................................................32
Table 2. Power Indicator..............................................................................................45
Table 3. Attention Indicator..........................................................................................45
Table 4. BIOS Setup Utility Page Layout.....................................................................62
Table 5. BIOS Setup: Keyboard Commands...............................................................63
Table 6. iflash32 Utility Command-line Options and Parameters................................69
Table 7. Console Redirection Escape Sequences......................................................72
Table 8. FWPIAUPD Command-line Arguments for Sahalee BMC System .............134
Table 9. FWPIAUPD Command-line Arguments for Direct HSC Update..................135
Table 10. EFI Shell Commands...................................................................................136
Table 11. Torque Settings...........................................................................................171
Table 12. Cable and Connector Descriptions..............................................................229
Table 13. Connector Descriptions...............................................................................229
Table 14. COM1/EMP Serial Connector Pin-out.........................................................232
Table 15. Video Connector Pin-out .............................................................................233
Table 16. USB Connector Pinout ................................................................................234
Table 17. Dual Ethernet Stacked Connector...............................................................235
Table 18. Server Management Ethernet Connector....................................................237
Table 19. Ultra320* SCSI VHDCI Connector Pinout...................................................238
Table 20. J3A1 and J6C1 I2C POST Code Headers...................................................242
Table 21. Port 80 POST Code LED Definition.............................................................243
Table 22. POST Progress Codes and Messages........................................................243
Table 23. BIOS Error Codes........................................................................................246
Table 24. Beep Codes.................................................................................................251
Table 25. BIOS Recovery Beep Codes.......................................................................251
Table 26. Equipment Log ............................................................................................252
Table 27. Symptom/Cause/Solution Troubleshooting Guide.......................................254
Table 28. Product Certification Markings.....................................................................259
Table 29. Product Certification Markings.....................................................................260
28 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide

Part I: User’s Guide

Part 1: User’s Guide describes the server platform and procedures that DO NOT REQUIRE the services of a qualified service technician.
Section 1 provides a brief overview of the Intel
SR6850HW4/M, focusing on the chassis features. In this chapter, you will find a list of the server board/chassis features, photos of the product, and product diagrams to help you identify components and their locations.
Section 2 describes how to start up and shut down the server.
®
Section 3 describes the Intel
Server Deployment Toolkit CD.
Section 4 provides instructions on using the utilities that are shipped with the Server Platform
or may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS.
Section 5 provides instructions on adding and replacing hot-swappable and user-serviceable
platform components and memory DIMMs.
®
Server Platforms SR6850HW4 and
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1 Platform Description

The Intel® Server Platforms SR6850HW4 and SR6850HW4/M are rack-mount or pedestal systems with support for one to four Intel The system is based on the Intel are based on the Intel
®
E8500 chipset and Intel® E8501 chipset respectively. The platform supports
®
Xeon® processors and 64GB DDR2 400MHz SDRAM memory.
®
Server Board Sets SE8500HW4 and SE8501HW4, which in turn
hot-plug PCI-X* and PCI-Express* add-in cards; hot-swap, redundant power supply modules; hot-swap, redundant cooling fans, hot-plug memory with RAS features, and hot-swap hard disk drives.
The server platform in a rack configuration is shown below.
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TP01503
Figure 1. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Front View (Rack
Configuration)
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