Intel SR4850HW4 - Server Platform - 0 MB RAM Product Manual

Intel® Server Platforms SR4850HW4 and
SR4850HW4/M
Product Guide

Order Number: C92647-005

A guide for Technically Qualified Assemblers of Intel® Identified
Subassemblies/Products.

Disclaimer

Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not intended for use in medical,
life saving, or life sustaining applications. Intel may make changes to specifications and product descriptions at any time,
without notice.

Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined."
Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising
from future changes to them.

This document contains information on products in the design phase of development. Do not finalize a design with this
information. Revised information is published when the product is available. Verify with your local sales office that you have
the latest datasheet before finalizing a design.

The Intel® Server Platform SR4850HW4 and SR4850HW4/M may contain design defects or errors known as errata that
may cause the product to deviate from published specifications. Current characterized errata are available on request.

I2C is a two-wire communications bus/protocol developed by Philips. SMBus is a subset of the I2C bus/protocol and was
developed by Intel. Implementation of the I2C bus/protocol or the SMBus bus/protocol may require licenses from various
entities, including Philips Electronics N.V. and North American Philips Corporation.

Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and
other countries.

Copyright © Intel Corporation 2005, 2006. *Other brands and names may be claimed as the property of others.

2 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Preface

About this Manual

Thank you for purchasing and using the Intel® Server Platform SR4850HW4 and SR4850HW4/M.
This manual is written for system technicians who are responsible for troubleshooting, upgrading,

and repairing this server platform. This document provides an overview of the features of the
board/chassis, a list of accessories or other components you may need, troubleshooting information,
and instructions on how to add and replace components on the Server Platform SR4850HW4 and
SR4850HW4/M. For the latest version of this manual, see

http://www.intel.com/support/motherboards/server/SR4850HW4/.

Manual Organization

This manual consists of four parts:
 Preface (this part): provides safety information, and where to find more information about this

product and information about components that will work with this product.

 Part 1: User’s Guide describes the server platform and procedures that do not require the

services of a qualified service technician.

 Part 2: Service Technician’s Guide describes procedures that require the services of a qualified

service configuration technician.

 Appendices include technical information, an equipment log, troubleshooting information,

regulatory information, and a glossary.

Product Accessories

You may need or want to purchase one or more of the following accessory items for your server:

 Processor
 Memory DIMMs
 Hard drives
 PCI adapters
 Operating system

For information about which of these items have been tested and can be used with your server
platform, and for ordering information for Intel® products, see

http://www.intel.com/support/motherboards/server/SR4850HW4/.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 3

Preface

Additional Information and Software

If you need more information about this product or information about the accessories that can be
used with this server board, use the following resources. These files are available at

http://www.intel.com/support/motherboards/server/SR4850HW4/

Unless otherwise indicated in the table below, once on this Web page, type the document or
software name in the search field at the left side of the screen and select the option to search “This
Product.”

For this information or software Use this Document or Software

For in-depth technical information
about this product, including BIOS
settings and chipset information

If you just received this product
and need to install it

For virtual system tours and
interactive repair information

Accessories or other Intel® server
products

Hardware (peripheral boards,
adapter cards) and operating
systems that have been tested
with this product

Processors that have been tested
with this product

DIMMs that have been tested with
this product

To make sure your system falls
within the allowed power budget

For software to manage your

®

Intel

server

For drivers Driver (for an extensive list of drivers available)

For firmware and BIOS updates Firmware Update
For diagnostics test software Diagnostics

Technical Product Specification

Intel® Server Board SR4850HW4 and SR4850HW4/M Quick Start
User’s Guide in the product box

A link to the SMaRT Tool is available under “Other Resources” at
the right side of the screen at

http://www.intel.com/support/motherboards/server/SR4850HW4/

Spares and Configuration Guide

Tested Hardware and Operating System List

Supported Processors

Supported Memory

Power Budget

Intel® Server Management

Operating System Driver (for operating system drivers)

4 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Safety Information

WARNING

Before working with your server product, whether you are using this guide or any other
resource as a reference, pay close attention to the safety instructions. You must adhere to the
assembly instructions in this guide to ensure and maintain compliance with existing product
certifications and approvals. Use only the described, regulated components specified in this
guide. Use of other products / components will void the UL listing and other regulatory
approvals of the product and will most likely result in noncompliance with product
regulations in the region(s) in which the product is sold.

Emissions Disclaimer

To ensure EMC compliance with your local regional rules and regulations, the final configuration
of your end system product may require additional EMC compliance testing. For more information,
please contact your local Intel Representative.

Regulatory and Integration Information” for product Safety and EMC regulatory compliance

See “
information. This is an FCC Class A device. Integration of it into a Class B chassis does not result
in a Class B device.

Intended Uses

This product was evaluated as Information Technology Equipment (ITE), which may be installed in
offices, schools, computer rooms, and similar commercial type locations. The suitability of this
product for other product categories and environments (such as: medical, industrial,
telecommunications, NEBS, residential, alarm systems, test equipment, etc.), other than an ITE
application, may require further evaluation.

EMC Testing

Before computer integration, make sure that the chassis, power supply, and other modules have
passed EMC testing using a server board with a microprocessor from the same family (or higher)
and operating at the same (or higher) speed as the microprocessor used on this server board.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 5

Preface

Warnings

System power on/off: The power button DOES NOT turn off the system

AC power. To remove power from system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.

Hazardous conditions, devices and cables: Hazardous electrical
conditions may be present on power, telephone, and communication cables.
Turn off the server and disconnect the power cord, telecommunications
systems, networks, and modems attached to the server before opening it.
Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can
damage disk drives, boards, and other parts. We recommend that you
perform all procedures in this chapter only at an ESD workstation. If one is
not available, provide some ESD protection by wearing an antistatic wrist
strap attached to chassis ground⎯any unpainted metal surface⎯on your
server when handling parts.

ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.

Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the stake pins on the board.

Removing server top cover: Only a QUALIFIED SERVICE
TECHNICIAN is authorized to remove the server’s top cover and to access
any of the components inside the server, except as noted herein.

Anchor the equipment rack: The equipment rack must be anchored to
an unmovable support to prevent it from falling over when one or more
servers are extended in front of the rack on slides. The anchors must be able
to withstand a force of up to 113 kg (250 lbs.). You must also consider the
weight of any other device installed in the rack. A crush hazard exists should
the rack tilt forward which could cause serious injury.

6 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Main AC power disconnects: Users are responsible for installing an
AC power disconnect for the entire rack unit. This main disconnect must be
readily accessible, and it must be labeled as controlling power to the entire
unit, not just to the server(s).

Grounding the rack installation: To avoid the potential for an electrical
shock hazard, users must include a third wire safety-grounding conductor
with the rack installation. If the server power cord is plugged into an AC
outlet that is part of the rack, then users must provide proper grounding for
the rack itself. If the server power cord is plugged into a wall AC outlet, the
safety-grounding conductor in the power cord provides proper grounding
only for the server. Users must provide additional, proper grounding for the
rack and other devices installed in it.

Overcurrent protection: The server is designed for an AC line voltage
source with up to 20 amperes of overcurrent protection. If the power system
for the equipment rack is installed on a branch circuit with more than 20
amperes of protection, you must provide supplemental protection for the
server.

Power Cord Rating: Do not attempt to modify or use an AC power cord
that is not the exact type required. You must use a power cord that meets the
following criteria:

 The power cord must have an IEC 320 C13 connector to plug into the power supply on

the server.

 For North America or similar electrical distribution systems, the cord must be UL

Listed/CSA Certified, 16/3 type SJT/SO, with NEMA 6-15P or equivalent attachment
plug.

 For Europe or similar electrical distribution systems, the cord must be flexible VDE

2

certified or HAR rated 250V, 3 x 1.0mm

minimum conductor size, and rated for no less

than the product ratings.

 Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long.

CAUTIONS

Temperature: The range of temperatures in which the server operates when
installed in an equipment rack, must not go below 10 °C (50 °F) or rise above
35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of
problems in your server.

Ventilation: The equipment rack must provide sufficient airflow to the front
of the server to maintain proper cooling. The rack must also include
ventilation sufficient to exhaust a maximum of 1470 W (5000 BTU/hr) for
the server. The rack selected and the ventilation provided must be suitable to
the environment in which the server is used.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 7

Preface

Safety Cautions

Read all caution and safety statements in this document before performing any of the instructions.
See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server
Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD and/or at

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

The power supply in this product contains no user-serviceable parts. There may be more
than one supply in this product. Refer servicing only to qualified personnel.

Do not attempt to modify or use the supplied AC power cord if it is not the exact type
required. A product with more than one power supply will have a separate AC power cord for
each supply.

The power button on the system does not turn off system AC power. To remove AC power
from the system, you must unplug each AC power cord from the wall outlet or power supply.

The power cord(s) is considered the disconnect device to the main (AC) power. The socket
outlet that the system plugs into shall be installed near the equipment and shall be easily
accessible.

SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the
system, follow these steps:

1. Turn off all peripheral devices connected to the system.

2. Turn off the system by pressing the power button.

3. Unplug all AC power cords from the system or from wall outlets.

4. Label and disconnect all cables connected to I/O connectors or ports on the back of the
system.

5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist
strap attached to chassis ground of the system—any unpainted metal surface—when
handling components.

6. Do not operate the system with the chassis covers removed.

After you have completed the six SAFETY steps above, you can remove the system cover s.
To do this:

1. Unlock and remove the padlock from the back of the system if a padlock has been
installed.

2. Remove and save all screws from the covers.

3. Remove the covers.

For proper cooling and airflow, always reinstall the chassis covers before turning on the
system. Operating the system without the covers in place can damage system parts. To
install the covers:

1. Check first to make sure you have not left loose tools or parts inside the system.

2. Check that cables, add-in boards, and other components are properly installed.

3. Attach the covers to the chassis with the screws removed earlier, and tighten
them firmly.

4. Insert and lock the padlock to the system to prevent unauthorized access inside
the system.

5. Connect all external cables and the AC power cord(s) to the system.

8 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

A microprocessor and heat sink may be hot if the system has been running. In addition, there
may be sharp pins and edges on some board and chassis parts. Contact should be made
with care. Consider wearing protective gloves.

Danger of explosion if the battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the equipment manufacturer. Dispose of used batteries
according to manufacturer’s instructions.

The system is designed to operate in a typical office environment. Choose a site that is:
Clean and free of airborne particles (other than normal room dust).
Well-ventilated and away from sources of heat including direct sunlight.
Away from sources of vibration or physical shock.
Isolated from strong electromagnetic fields produced by electrical devices.
In regions that are susceptible to electrical storms, we recommend you plug your system into

a surge suppresser and disconnect telecommunication lines to your modem during an
electrical storm.

Provided with a properly grounded wall outlet.
Provided with sufficient space to access the power supply cord(s), because they serve as the

product’s main power disconnect.
Servers can be too heavy for a single person to lift or move safely. Depending on the server,

use two people or a mechanical assist to lift or move the server.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 9

Preface

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel
Serverplatinen und Servergehäusen auf der Intel® Server Platforms SR4850HW4 and SR6850HW4
Deployment Toolkit oder unter

010770.htm.

Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt
enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten
Technikern ausgeführt werden.

Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es
sich nicht genau um den erforderlichen Typ handelt. Ein Produkt mit mehreren Netzgeräten
hat für jedes Netzgerät ein eigenes Netzkabel.

http://www.intel.com/support/motherboards/server/sb/cs-

Der Wechselstrom des Systems wird durch den Ein-/Aus-Schalter für Gleichstrom nicht
ausgeschaltet. Ziehen Sie jedes Wechselstrom-Netzkabel aus der Steckdose bzw. dem
Netzgerät, um den Stromanschluß des Systems zu unterbrechen.

SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an
das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten:

1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus.

2. Schalten Sie das System mit dem Hauptschalter aus.

3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose.

4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von den
I/O Anschlüssen oder Ports ab.

5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen (ESD)
über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden.

6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein.

Nachdem Sie die oben erwähnten ersten sechs SICHERHEITSSCHRITTE durchgeführt
haben, können Sie die Abdeckung abnehmen, indem Sie:

1. Öffnen und entfernen Sie die Verschlußeinrichtung (Padlock) auf der Rückseite des
Systems, falls eine Verschlußeinrichtung installiert ist.

2. Entfernen Sie alle Schrauben der Gehäuseabdeckung.

3. Nehmen Sie die Abdeckung ab.

Zur ordnungsgemäßen Kühlung und Lüftung muß die Gehäuseabdeckung immer wieder vor
dem Einschalten installiert werden. Ein Betrieb des Systems ohne angebrachte Abdeckung
kann Ihrem System oder Teile darin beschädigen. Um die Abdeckung wieder anzubringen:

1. Vergewissern Sie sich, daß Sie keine Werkzeuge oder Teile im Innern des Systems
zurückgelassen haben.

2. Überprüfen Sie alle Kabel, Zusatzkarten und andere Komponenten auf
ordnungsgemäßen Sitz und Installation.

3. Bringen Sie die Abdeckungen wieder am Gehäuse an, indem Sie die zuvor gelösten
Schrauben wieder anbringen. Ziehen Sie diese gut an.

4. Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um
ein unerlaubtes Öffnen des Systems zu verhindern.

5. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems

10 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

wieder an.

Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb
ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten
aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie
sollten Schutzhandschuhe tragen.

Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr. Die Batterie darf nur
durch denselben oder einen entsprechenden, vom Hersteller empfohlenen Batterietyp
ersetzt werden. Entsorgen Sie verbrauchte Batterien den Anweisungen des Herstellers
entsprechend.

Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt. Der
Standort sollte:

sauber und staubfrei sein (Hausstaub ausgenommen);
gut gelüftet und keinen Heizquellen ausgesetzt sein (einschließlich direkter

Sonneneinstrahlung);
keinen Erschütterungen ausgesetzt sein;
keine starken, von elektrischen Geräten erzeugten elektromagnetischen Felder aufweisen;
in Regionen, in denen elektrische Stürme auftreten, mit einem Überspannungsschutzgerät

verbunden sein; während eines elektrischen Sturms sollte keine Verbindung der
Telekommunikationsleitungen mit dem Modem bestehen;

mit einer geerdeten Wechselstromsteckdose ausgerüstet sein;
über ausreichend Platz verfügen, um Zugang zu den Netzkabeln zu gewährleisten, da der

Stromanschluß des Produkts hauptsächlich über die Kabel unterbrochen wird.
Um einen Server sicher anzuheben und zu bewegen ist eine Person nicht ausreichend.

Bewegen Sie den Server, je nach Größe, entweder zu zweit oder mittels einer mecha­nischen Hilfe.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 11

Preface

重要安全指导

在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。参见Intel® Server

Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD（资源光盘） 和/或

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的

Boards and Server Chassis Safety Information

（《Intel

服务器主板与服务器机箱安全信息》）。

Intel Server

12 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety
Information sur le CD Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit
ou bien rendez-vous sur le site

010770.htm.

Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par
l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un
technicien qualifié en cas de problème.

http://www.intel.com/support/motherboards/server/sb/cs-

Ne pas essayer d'utiliser ni modifier le câble d'alimentation CA fourni, s'il ne correspond pas
exactement au type requis. Le nombre de câbles d'alimentation CA fournis correspond au
nombre de blocs d'alimentation du produit.

Notez que le commutateur CC de mise sous tension /hors tension du panneau avant n'éteint
pas l'alimentation CA du système. Pour mettre le système hors tension, vous devez
débrancher chaque câble d'alimentation de sa prise.

CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l’intérieur du
système, suivez les consignes suivantes:

1. Mettez hors tension tous les périphériques connectés au système.

2. Mettez le système hors tension en mettant l’interrupteur général en position OFF
(bouton-poussoir).

3. Débranchez tous les cordons d’alimentation c.a. du système et des prises murales.

4. Identifiez et débranchez tous les câbles reliés aux connecteurs d’E-S ou aux accès
derrière le système.

5. Pour prévenir les décharges électrostatiques lorsque vous touchez aux composants,
portez une bande antistatique pour poignet et reliez-la à la masse du système (toute
surface métallique non peinte du boîtier).

6. Ne faites pas fonctionner le système tandis que le boîtier est ouvert.

Une fois TOUTES les étapes précédentes accomplies, vous pouvez retirer les panneaux du
système. Procédez comme suit:

1. Si un cadenas a été installé sur à l’arrière du système, déverrouillez-le et retirez-le.

2. Retirez toutes les vis des panneaux et mettez-les dans un endroit sûr.

3. Retirez les panneaux.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 13

Preface

Afin de permettre le refroidissement et l’aération du système, réinstallez toujours les
panneaux du boîtier avant de mettre le système sous tension. Le fonctionnement du
système en l’absence des panneaux risque d’endommager ses pièces. Pour installer les
panneaux, procédez comme suit:

1. Assurez-vous de ne pas avoir oublié d’outils ou de pièces démontées dans le système.

2. Assurez-vous que les câbles, les cartes d’extension et les autres composants sont bien
installés.

3. Revissez solidement les panneaux du boîtier avec les vis retirées plus tôt.

4. Remettez le cadenas en place et verrouillez-le afin de prévenir tout accès non autorisé à
l’intérieur du système.

5. Rebranchez tous les cordons d’alimentation c. a. et câbles externes au système.

Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été
sous tension. Faites également attention aux broches aiguës des cartes et aux bords
tranchants du capot. Nous vous recommandons l'usage de gants de protection.

Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement
avec une batterie du même type ou d'un type équivalent recommandé par le fabricant.
Disposez des piles usées selon les instructions du fabricant.

Le système a été conçu pour fonctionner dans un cadre de travail normal. L'emplacement
choisi doit être:

Propre et dépourvu de poussière en suspension (sauf la poussière normale).
Bien aéré et loin des sources de chaleur, y compris du soleil direct.
A l'abri des chocs et des sources de vibrations.
Isolé de forts champs électromagnétiques géenérés par des appareils électriques.
Dans les régions sujettes aux orages magnétiques il est recomandé de brancher votre

système à un supresseur de surtension, et de débrancher toutes les lignes de
télécommunications de votre modem durant un orage.

Muni d'une prise murale correctement mise à la terre.
Suffisamment spacieux pour vous permettre d'accéder aux câbles d'alimentation (ceux-ci

étant le seul moyen de mettre le système hors tension).
Il se peut que les serveurs soient trop lourds pour qu'une seule personne puisse les soulever

et les déplacer en toute sécurité. En fonction du serveur, utilisez deux personnes ou utilisez
un équipement mécanique auxiliaire pour soulever ou déplacer le serveur.

14 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en
el Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit y/o en

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de
este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico
especializado. Puede que este producto disponga de más de una fuente de alimentación.

No intente modificar ni usar el cable de alimentación de corriente alterna, si no corresponde
exactamente con el tipo requerido.

El número de cables suministrados se corresponden con el número de fuentes de
alimentación de corriente alterna que tenga el producto.

Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente
alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente
alterna de la pared o desconectar la fuente de alimentación.

INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al
interior del sistema, siga las siguientes instrucciones:

1. Apague todos los dispositivos periféricos conectados al sistema.

2. Apague el sistema presionando el interruptor encendido/apagado.

3. Desconecte todos los cables de alimentación CA del sistema o de las tomas de
corriente alterna.

4. Identifique y desconecte todos los cables enchufados a los conectores E/S o a los
puertos situados en la parte posterior del sistema.

5. Cuando manipule los componentes, es importante protegerse contra la descarga
electrostática (ESD). Puede hacerlo si utiliza una muñequera antiestática sujetada a la
toma de tierra del chasis — o a cualquier tipo de superficie de metal sin pintar.

6. No ponga en marcha el sistema si se han extraído las tapas del chasis.

Después de completar las seis instrucciones de SEGURIDAD mencionadas, ya puede
extraer las tapas del sistema. Para ello:

1. Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del sistema, si se
ha instalado uno.

2. Extraiga y guarde todos los tornillos de las tapas.

3. Extraiga las tapas.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 15

Preface

Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del
chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las
tapas bien colocadas puede dañar los componentes del sistema. Para instalar las tapas:

1. Asegúrese primero de no haber dejado herramientas o componentes sueltos dentro del
sistema.

2. Compruebe que los cables, las placas adicionales y otros componentes se hayan
instalado correctamente.

3. Incorpore las tapas al chasis mediante los tornillos extraídos anteriormente, tensándolos
firmemente.

4. Inserte el bloqueo de seguridad en el sistema y bloquéelo para impedir que pueda
accederse al mismo sin autorización.

5. Conecte todos los cables externos y los cables de alimentación CA al sistema.

Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor
pueden estar aún calientes. También conviene tener en cuenta que en el chasis o e n el
tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el
uso de guantes protectores.

Existe peligro de explosión si la pila no se cambia de forma adecuada. Utilice solamente
pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo. Para
deshacerse de las pilas usadas, siga igualmente las instrucciones del fabri c ante.

El sistema está diseñado para funcionar en un entorno de trabajo normal. Escoja un lugar:
Limpio y libre de partículas en suspensión (salvo el polvo normal).
Bien ventilado y alejado de fuentes de calor, incluida la luz solar directa.
Alejado de fuentes de vibración.
Aislado de campos electromagnéticos fuertes producidos por dispositivos eléctricos.
En regiones con frecuentes tormentas eléctricas, se recomienda conectar su sistema a un

eliminador de sobrevoltage y desconectar el módem de las líneas de telecomunicación
durante las tormentas.

Provisto de una toma de tierra correctamente instalada.
Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos

hacen de medio principal de desconexión del sistema.
Los servidores pueden ser demasiado pesados para que una sola persona los levante o los

mueva de forma segura.
Dependiendo del servido, utilice dos personas o una ayuda mecánica para levantar o mover

el servidor.

16 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di
questo prodotto. È possibile che il prodotto disponga di più fonti di alimenta zione.

Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non
corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un
cavo di alimentazione in c.a. separato.

L’interruttore attivato/disattivato nel pannello anteriore non interrompe l’alimentazi one in c.a.
del sistema. Per interromperla, è necessario scollegare tutti i cavi di alimentazione in c.a.
dalle prese a muro o dall’alimentazione di corrente.

PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere all’interno
del sistema, seguire i seguenti passi:

1. Spegnere tutti i dispositivi periferici collegati al sistema.

2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.

3. Togliere tutte le spine dei cavi del sistema dalle prese elettriche.

4. Identificare e sconnettere tutti i cavi attaccati ai collegamenti I/O od alle prese installate
sul retro del sistema.

5. Qualora si tocchino i componenti, proteggersi dallo scarico elettrostatico (SES),
portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio del
sistema – qualsiasi superficie non dipinta – .

6. Non far operare il sistema quando il telaio è senza le coperture.

Dopo aver seguito i sei passi di SICUREZZA sopracitati, togliere le coperture del telaio del
sistema come seque:

1. Aprire e rimuovere il lucchetto dal retro del sistema qualora ve ne fosse uno installato.

2. Togliere e mettere in un posto sicuro tutte le viti delle coperture.

3. Togliere le coperture.

Per il giusto flusso dell’aria e raffreddamento del sistema, rimettere sempre le coperture del
telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio
posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio:

1. Controllare prima che non si siano lasciati degli attrezzi o dei componenti dentro il
sistema.

2. Controllare che i cavi, dei supporti aggiuntivi ed altri componenti siano stati installati
appropriatamente.

3. Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente.

4. Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l’accesso non
autorizzato al sistema.

5. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema.

Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore
potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti
taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 17

Preface

Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto. Utilizzare
solo pile uguali o di tipo equivalente a quelle consigliate dal produttore. Per disfarsi delle pile
usate, seguire le istruzioni del produttore.

Il sistema è progettato per funzionare in un ambiente di lavoro tipo. Scegliere una postazione
che sia:

Pulita e libera da particelle in sospensione (a parte la normale polvere presente
nell'ambiente).

Ben ventilata e lontana da fonti di calore, compresa la luce solare diretta.
Al riparo da urti e lontana da fonti di vibrazione.
Isolata dai forti campi magnetici prodotti da dispositivi elettrici.
In aree soggette a temporali, è consigliabile collegare il sistema ad un limitatore di corrente.

In caso di temporali, scollegare le linee di comunicazione dal modem.
Dotata di una presa a muro correttamente installata.
Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il

mezzo principale di scollegamento del sistema.
I server possono risultare troppo pesanti per essere sollevati o spostati da una sola persona.

Alcuni server devono dunque essere sollevati o spostati da due persone o da un assistente
tecnico.

18 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Contents

Contents............................................................................................................. 19

Part I: User’s Guide.......................................................................................... 28

1 Platform Description.................................................................................... 29

Platform Features..................................................................................................................30

Platform Front .......................................................................................................................31

Standard Control Panel................................................................................................32

Intel® Local Control Panel ...........................................................................................34

Platform Rear........................................................................................................................36

Processors............................................................................................................................37

Plug-in Voltage Regulator Module (VRM) Converters..................................................37

System Memory....................................................................................................................37

Available Memory Configurations.................................................................................38

Power Subsystem.................................................................................................................40

Power Supply Modules.................................................................................................40

Cooling Subsystem...............................................................................................................42

Hot-swap PCI Slots...............................................................................................................42

Peripherals............................................................................................................................43

Hot-swap SCSI Hard Disk Drive Support.....................................................................44

Removable Media Drive Bay Support..........................................................................45

5 ¼-inch Half-height Drive Bay.....................................................................................45

Platform Board Set................................................................................................................45

Main Board...................................................................................................................47

Memory Board ..............................................................................................................51

Front Panel I/O Board ..................................................................................................52

SCSI Backplane Board.................................................................................................52

Power Distribution Board..............................................................................................53

Server Management..............................................................................................................54

2 Starting Up and Shutting Down the Server ............................................... 56

Plugging the Server into AC Power.......................................................................................56

Powering On the Server........................................................................................................56

Shutting Down the Server.....................................................................................................57

3 Intel® Server Deployment Toolkit............................................................... 58

Running Software Utilities from the CD.................................................................................58

4 Server Platform Utilities............................................................................... 59

BIOS Setup Utility .................................................................................................................59

BIOS Setup Utility Page Layout ...................................................................................59

Keyboard Commands...................................................................................................60

Configuring Memory Options........................................................................................61

System Configuration Reset ................................................................................................. 63

Contents

BIOS Upgrades and Recovery..............................................................................................65

BIOS Upgrades with iflash32 .......................................................................................65

BIOS Recovery ............................................................................................................67

Rolling BIOS.................................................................................................................68

Console Redirection..............................................................................................................68

Serial Configuration Settings........................................................................................68

Keystroke Mappings.....................................................................................................69

Limitations....................................................................................................................69

Interface to Server Management..................................................................................70

LSI Logic* MPT SCSI Utility..................................................................................................71

Platform Confidence Test.............................................................................................77

Installing the Platform Confidence Test........................................................................77

Platform Confidence Test Options ...............................................................................78

System Configuration Wizard (SCW)....................................................................................78

Starting the System Configuration Wizard ...................................................................79

Using the Server Configuration Wizard Option ............................................................80

Configuring SDRs and FRUs .......................................................................................82

Configuring Channels...................................................................................................83

Configuring the Serial/Modem Channel .......................................................................90

Select Users to Configure Screen................................................................................95

Configure Users Screen...............................................................................................96

Setting a System Asset Tag.........................................................................................98

Configuring the Advanced Features.............................................................................99

Saving the Configuration to a Disk.............................................................................103

Saving the Configuration to the Server ......................................................................104

Running Utilities from the SCW..................................................................................104

Creating Diskettes...............................................................................................................106

Creating Disk Sets by Operating System...................................................................107

Device Driver Diskettes..............................................................................................108

FRUSDR Load Utility ..........................................................................................................108

Running the FRUSDR Load Utility.............................................................................109

SEL Viewer Utility................................................................................................................115

Using the SELViewer Utility........................................................................................115

Graphical User Interface ............................................................................................116

FRU Viewer Utility...............................................................................................................122

Using the FRU Viewer Utility......................................................................................123

Graphical User Interface (GUI)...................................................................................123

Save and Restore System Configuration (SYSCFG)..........................................................129

Upgrading the Firmware......................................................................................................129

Running the Firmware Update Utility..........................................................................129

Firmware Update Utility Command-line Options........................................................131

Extensible Firmware Interface (EFI) Shell...........................................................................133

Part II: Service Guide..................................................................................... 135

5 User Serviceable Platform Components.................................................. 135

Tools and Supplies Needed................................................................................................135

Equipment Log...........................................................................................................135

Removing and Installing the Top Cover..............................................................................135

Removing the Top Cover ...........................................................................................136

20 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Installing the Top Cover .............................................................................................137

Hot-swapping a System Fan Assembly ..............................................................................138

Hot-swapping Hard Disk Drives..........................................................................................139

Determining Drive Status ...........................................................................................140

Removing a Hard Disk Drive......................................................................................141

Mounting a Hard Disk Drive in a Carrier.....................................................................141

Installing a Hard Disk Drive Assembly .......................................................................142

Hot-swapping Power Supplies............................................................................................143

Removing a Power Supply.........................................................................................143

Installing a Power Supply...........................................................................................144

Installing and Removing PCI Cards....................................................................................145

Removing Hot-plug PCI Card with Operating System Hot-plug Interface..................145

Removing Hot-plug PCI Card with Hardware Hot-Plug Interface...............................147

Installing a Hot-plug PCI Add-in Card ........................................................................148

Removing a Non-Hot-Plug PCI Card..........................................................................149

Installing a Non-Hot-plug PCI Card............................................................................150

Installing and Removing the Fibre Channel Module ...........................................................151

Removing the Fibre Channel Module.........................................................................151

Installing the Fibre Channel Module...........................................................................152

Installing and Removing Memory Boards ...........................................................................153

Removing Memory Board Air Baffle...........................................................................154

Installing Memory Board Air Baffle.............................................................................155

Hot-removal of a Memory Board................................................................................155

Hot-insertion of a Memory Board ...............................................................................158

Cold Removal of Memory Board................................................................................159

Cold Insertion of a Memory Board..............................................................................159

Installing and Removing DIMMs .........................................................................................160

Rules for Adding Memory...........................................................................................160

Installing DIMMs.........................................................................................................161

Removing DIMMs.......................................................................................................164

6 Technician’s Serviceable Platform Components.................................... 165

Tools and Supplies Needed................................................................................................165

Safety: Before Top Cover Removal ...................................................................................166

Torque Settings...................................................................................................................166

Component Locations.........................................................................................................166

Removing and Installing the Top Cover..............................................................................169

Removing the Top Cover ...........................................................................................169

Installing the Top Cover .............................................................................................170

Removing and Installing the Processor Air Baffle...............................................................171

Removing the Processor Air Baffle ............................................................................171

Installing the Processor Air Baffle ..............................................................................173

Removing and Installing the Center Brace..........................................................................175

Removing the Center Brace.......................................................................................175

Installing the Center Brace.........................................................................................177

7 Servicing the Processors.......................................................................... 178

Handling the Intel® Xeon® Processors ..............................................................................178

Processor VRM Requirements............................................................................................179

Installing and Removing a Processor Thermal Blank .........................................................179

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 21

Contents

Removing a Processor Thermal Blank.......................................................................179

Installing a Processor Thermal Blank.........................................................................181

Installing and Removing a Processor..................................................................................182

Removing a Processor...............................................................................................182

Installing a Processor.................................................................................................183

Installing or Removing Processor VRM Converters............................................................185

Removing the Processor Cache VRM Converter.......................................................185

Installing the Processor Cache VRM Converter.........................................................187

Removing the Processor Core VRM Converters........................................................188

Installing a Processor Core VRM Converter ..............................................................190

8 Servicing the RAID on Motherboard (ROMB) Components................... 192

Installing and Removing the Intel® RAID Activation Key....................................................192

Installing the Intel® RAID Activation Key ...................................................................192

Removing the Intel® RAID Activation Key .................................................................194

Installing and Removing the Intel® RAID Smart Battery.....................................................195

Installing the Intel® RAID Smart Battery....................................................................195

Removing the Intel® RAID Smart Battery..................................................................197

Installing and Removing the RAID DDR2-400 DIMM..........................................................198

Installing the RAID DDR2-400 DIMM.........................................................................198

Removing the RAID DDR2 DIMM..............................................................................199

9 Servicing the Peripheral Area Components............................................ 200

Installing the External SCSI Cable Assembly .....................................................................200

Replacing Removable Media Devices ................................................................................201

Removing the CD-ROM/DVD-ROM Drive..................................................................201

Installing the CD-ROM/DVD-ROM Drive....................................................................203

10 Servicing the Intel® Management Module............................................... 207

Installing the Intel® Management Module (Professional Edition or Advanced Edition)207

Removing the Intel® Management Module................................................................209

11 Servicing the Server Boards ..................................................................... 210

Replacing the Main Board ...................................................................................................210

Removing the Main Board..........................................................................................210

Installing the Main Board............................................................................................213

Replacing the SCSI Backplane Board ................................................................................216

Removing the SCSI Backplane Board .......................................................................216

Installing the SCSI Backplane Board .........................................................................218

Replacing the Power Distribution Board .............................................................................219

Removing the Power Distribution Board ....................................................................219

Installing the Power Distribution Board ......................................................................221

Replacing the Front Panel I/O Board..................................................................................222

Removing the Front Panel I/O Board.........................................................................222

Installing the Front Panel I/O Board...........................................................................223

12 Replacing the CMOS Battery..................................................................... 224

Technical Reference ....................................................................................... 226

Creating DOS-bootable USB Flash Memory Device...........................................................226

22 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Before Beginning........................................................................................................226

Create the DOS-bootable USB Flash Memory Device...............................................227

Troubleshooting a USB Flash Memory Device ..........................................................230

System Interconnection.......................................................................................................231

User Accessible Interconnects............................................................................................235

Serial Port ..................................................................................................................235

Video Port ..................................................................................................................236

Universal Serial Bus (USB) Interface.........................................................................237

Ethernet Connector....................................................................................................238

Server Management LAN Connector (GCM) .............................................................240

External Ultra 320 SCSI VHDCI Connector ...............................................................241

AC Power Input..........................................................................................................242

External Ultra320* SCSI Connector (Optional) .........................................................242

Jumper Information.............................................................................................................243

Changing Jumper Settings.........................................................................................243

I2C POST Code Headers ...........................................................................................245

POST Codes..................................................................................................... 246

Error Messages and Error Codes .......................................................................................246

POST LEDs.........................................................................................................................246

POST Progress Codes and Messages ......................................................................247

POST Error Messages and Handling.........................................................................249

POST Error Beep Codes............................................................................................255

POST Error Pause Option..........................................................................................256

Equipment Log................................................................................................ 257

Regulatory Specifications and Disclaimers ................................................. 259

Declaration of the Manufacturer or Importer ..............................................................259

Troubleshooting.............................................................................................. 262

Getting Help..................................................................................................... 263

Warranty........................................................................................................... 265

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 23

Contents

Figures

Figure 1. Intel® Server Platform SR4850HW4 and SR4850HW4/M Front View .......................29

Figure 2. Front Components......................................................................................................31

Figure 3. Front Panel Controls and Indicators...........................................................................33

Figure 4. Intel® Local Control Panel..........................................................................................35

Figure 5. Rear Platform Features ..............................................................................................36

Figure 6. Power Supply Indicators.............................................................................................41

Figure 7. Front View of Intel® Server Platform SR4850HW4 and SR4850HW4/M ...................43

Figure 8. Hard Disk Drive Carrier...............................................................................................44

Figure 9. DVD/CD-ROM Drive Carrier.......................................................................................45

Figure 10. Intel® Server Platform Block Diagram......................................................................46

Figure 11. Main Board Component Locations ...........................................................................48

Figure 12. Hot-plug Memory Board LEDs and Buttons..............................................................52

Figure 13. Front Panel Board Component Locations.................................................................52

Figure 14. SCSI Backplane Board Component Locations.........................................................53

Figure 15. Jumper Locations .....................................................................................................64

Figure 16. LSI SCSI Utility Main Menu ......................................................................................71

Figure 17. Boot Adapter List......................................................................................................72

Figure 18. Global Properties List ...............................................................................................73

Figure 19. Adapter Properties....................................................................................................74

Figure 20. Device Properties .....................................................................................................75

Figure 21. Adapter and/or Device Properties Exit Menu............................................................76

Figure 22. System Configuration Wizard Start Screen ..............................................................79

Figure 23. Configuration Options...............................................................................................81

Figure 24. Channels Configuration Screen................................................................................83

Figure 25. LAN Channel Setup Screen 1...................................................................................84

Figure 26. Gateway MAC Address Resolution ..........................................................................85

Figure 27. LAN Channel Setup Screen 2...................................................................................86

Figure 28. LAN Channel Setup Screen 3...................................................................................88

Figure 29. Configuring LAN Alert Filters....................................................................................90

Figure 30. Modem Configuration ...............................................................................................91

Figure 31. Remaining Serial/Modem Configuration Parameters................................................92

Figure 32. Configuring Serial Alerts...........................................................................................93

Figure 33. Configuring Serial Alert Filters..................................................................................94

Figure 34. User Configuration Selection Screen........................................................................95

Figure 35. User Configuration Screen .......................................................................................96

Figure 36. Setting the System Asset Tag ..................................................................................98

Figure 37. Advanced Features Configuration Screen 1.............................................................99

Figure 38. Advanced Features Configuration Screen 2...........................................................101

Figure 39. Advanced Features Configuration Screen 3...........................................................102

Figure 40. Save Server Configuration Screen.........................................................................103

Figure 41. System Configuration Wizard Start Screen ............................................................104

Figure 42. Selection Screen for Server Configuration Utilities.................................................105

Figure 43. System Configuration Wizard Start Screen ............................................................106

Figure 44. Choosing Diskette Type..........................................................................................107

Figure 45. SEL Viewer Utility Main Window.............................................................................117

Figure 46. SEL Records in HEX Format..................................................................................118

Figure 47. File Open Window ..................................................................................................119

Figure 48. SEL Properties........................................................................................................120

24 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Figure 49. Confirmation for Clearing SEL................................................................................120

Figure 50. General Help Window.............................................................................................121

Figure 51. About Window.........................................................................................................122

Figure 52. FRU Viewer Utility Main Window............................................................................124

Figure 53. File Open Dialog Box..............................................................................................125

Figure 54. FRU Menu ..............................................................................................................126

Figure 55. FRU Properties.......................................................................................................127

Figure 56. High Resolution Mode ............................................................................................127

Figure 57. Help Window...........................................................................................................128

Figure 58. About Window.........................................................................................................128

Figure 59. Removing the Top Cover........................................................................................136

Figure 60. Installing the Top Cover..........................................................................................137

Figure 61. System Fan Location and Removal........................................................................138

Figure 62. System Fan Module Installation..............................................................................139

Figure 63. Hard Disk Drive Carrier...........................................................................................140

Figure 64. Removing a Hard Disk Drive Carrier ......................................................................141

Figure 65. Removing the Air Baffle from the Hard Disk Drive Carrier......................................141

Figure 66. Attaching the Hard Disk Drive to the Carrier...........................................................142

Figure 67. Installing Hard Disk Drive into Server.....................................................................142

Figure 68. Removing a Power Supply .....................................................................................143

Figure 69. Installing a Power Supply .......................................................................................144

Figure 70. Removing a PCI Card.............................................................................................146

Figure 71. PCI Slot Attention Button........................................................................................147

Figure 72. Installing a Hot-plug PCI Add-in Card.....................................................................148

Figure 73. Installing a Fibre Channel Module..........................................................................152

Figure 74. Removing Memory Board Air Baffle .......................................................................154

Figure 75. Installing Memory Board Air Baffle .........................................................................155

Figure 76. Memory Module Buttons and LEDs........................................................................156

Figure 77. Memory Board Removal.........................................................................................157

Figure 78. Installing Memory Board.........................................................................................158

Figure 79. Use Only DDR2 DIMMs..........................................................................................160

Figure 80. Remove Memory Board DIMM Cover.....................................................................161

Figure 81. Install DIMMs..........................................................................................................162

Figure 82. Install Memory Board DIMM cover .........................................................................163

Figure 83. Main Board Component Locations .........................................................................167

Figure 84. SCSI Backplane Board Component Locations.......................................................168

Figure 85. Front Panel Board Component Locations...............................................................168

Figure 86. Removing the Top Cover........................................................................................169

Figure 87. Installing the Top Cover..........................................................................................170

Figure 88. Removing the Processor Air Baffle.........................................................................172

Figure 89. Installing the Processor Air Baffle...........................................................................173

Figure 90. Engaging the Processor Air Baffle Guides .............................................................174

Figure 91. Removing the Center Brace ...................................................................................176

Figure 92. Installing the Center Brace .....................................................................................177

Figure 93. Removing Thermal Blank .......................................................................................180

Figure 94. Installing Thermal Blank .........................................................................................181

Figure 95. Open Processor Socket Lever................................................................................183

Figure 96. Set Processor into Socket ......................................................................................184

Figure 97. Close Processor Socket Lever ...............................................................................184

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 25

Contents

Figure 98. Removing a Processor Cache VRM Converter ......................................................186

Figure 99. Installing a Processor Cache VRM Converter........................................................187

Figure 100. Removing Processor 4 Core VRM Baffle .............................................................188

Figure 101. Removing Processor 3 Core VRM........................................................................189

Figure 102. Removing Processor 4 Core VRM Converter.......................................................189

Figure 103. Installing Processor 3 VRM ..................................................................................191

Figure 104. Installing Processor 4 VRM ..................................................................................191

Figure 105. Installing the Intel® RAID Activation Key..............................................................193

Figure 106. Install Cable Inside the Intel® RAID Smart Battery ..............................................195

Figure 107. Route and Connect RAID Battery Cable ..............................................................196

Figure 108. Attach Intel® RAID Smart Battery to Chassis.......................................................196

Figure 109. Lock Intel® RAID Smart Battery into Place ..........................................................197

Figure 110. Installing the RAID DDR2-400 DIMM ...................................................................198

Figure 111. Removing External SCSI Filler Panel...................................................................200

Figure 112. Removing the CD-ROM/DVD-ROM Drive Carrier from the Server.......................201

Figure 113. Removing the CD-ROM/DVD-ROM Drive from the Carrier..................................202

Figure 114. Assembling the CD-ROM/DVD-ROM Drive and Carrier.......................................203

Figure 115. Inserting the CD-ROM/DVD-ROM Drive Carrier into the Platform........................204

Figure 116. Removing 5 ¼ Peripheral Filler Panel from Server...............................................205

Figure 117. Installing 5 ¼ Peripheral into Server.....................................................................206

Figure 118. Installing the Intel® Management Module ............................................................208

Figure 119. Removing the Intel® Management Module ..........................................................209

Figure 120. Removing the Lower Center Air Baffle .................................................................210

Figure 121. Removing the PCI Dividers...................................................................................211

Figure 122. Removing the Main Board....................................................................................212

Figure 123. Installing the Main Board......................................................................................213

Figure 124. Installing the PCI Card Guide...............................................................................214

Figure 125. Installing the Lower Center Air Baffle ...................................................................215

Figure 126. Removing the SCSI Backplane Board..................................................................217

Figure 127. Installing the SCSI Backplane Board....................................................................218

Figure 128. Removing the Power Distribution Board...............................................................220

Figure 129. Installing the Power Distribution Board.................................................................221

Figure 130. Removing the Front Panel I/O Board....................................................................222

Figure 131. Installing the Front Panel I/O Board......................................................................223

Figure 132. Removing the Battery...........................................................................................225

Figure 133. Interconnect Block Diagram..................................................................................231

Figure 134. AC Power Input Connector...................................................................................242

Figure 135. External SCSI Connector......................................................................................242

Figure 136. Main Board Jumper Locations..............................................................................245

26 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Tables

Table 1. Chassis Feature Summary............................................................................30

Table 2. Power Indicator..............................................................................................42

Table 3. Attention Indicator..........................................................................................42

Table 4. BIOS Setup Utility Page Layout.....................................................................59

Table 5. BIOS Setup: Keyboard Commands...............................................................60

Table 6. iflash32 Utility Command-line Options and Parameters................................66

Table 7. Console Redirection Escape Sequences......................................................69

Table 8. FWPIAUPD Command-line Arguments for Sahalee BMC System .............131

Table 9. FWPIAUPD Command-line Arguments for Direct HSC Update..................132

Table 10. EFI Shell Commands...................................................................................133

Table 11. Torque Settings...........................................................................................166

Table 12. Cable and Connector Descriptions..............................................................232

Table 13. Connector Descriptions...............................................................................232

Table 14. COM1/EMP Serial Connector Pin-out.........................................................235

Table 15. Video Connector Pin-out .............................................................................236

Table 16. Dual USB Connector Pinout........................................................................237

Table 17. Dual Ethernet Stacked Connector...............................................................238

Table 18. Server Management Ethernet Connector....................................................240

Table 19. Ultra 320 SCSI VHDCI Connector Pinout....................................................241

Table 20. External SCSI Connector Pinout.................................................................242

Table 21. J3A1 and J6C1 I2C POST Code Headers...................................................245

Table 22. Port 80 POST Code LED Definition.............................................................246

Table 23. POST Progress Codes and Messages........................................................247

Table 24. BIOS Error Codes........................................................................................250

Table 25. Beep Codes.................................................................................................255

Table 26. BIOS Recovery Beep Codes.......................................................................255

Table 27. Equipment Log ............................................................................................257

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 27

Part I: User’s Guide

Part 1: User’s Guide describes the server platform and procedures that DO NOT REQUIRE a
qualified service technician.

®

 Section 1 provides a brief overview of the Intel

SR4850HW4/M, focusing on the chassis features. In this chapter, you will find a list of the

server board/chassis features, photos of the product, and product diagrams to help you identify

components and their locations.

 Section 2 describes how to start up and shut down the server.

®

 Section 3 describes the Intel

Toolkit.

 Section 4 provides instructions on using the utilities that are shipped with the Server Platform

or may be required to update the system. This includes how to navigate through the BIOS Setup

screens, how to perform BIOS and firmware updates, and how to configure the server

management features.

Server Platforms SR4850HW4 and SR6850HW4 Deployment

Server Platform SR4850HW4 and

1 Platform Description

The Intel® Server Platform SR4850HW4 and SR4850HW4/M is a compact, high-density, rack­mount system with support for one to four Intel
SDRAM memory. The system is based on the Intel
E8500 chipset or the Intel

®

Server Board Set SE8501HW4 and the Intel® E8501 chipset. The

®

Xeon® processors and 64GB of DDR2 400MHz

®

Server Board Set SE8500HW4 and the Intel®

platform supports Hot-plug PCI-X* and PCI Express* add-in cards; hot-swap, redundant power
supply modules; hot-swap, redundant cooling fans, Hot-plug memory with RAS features, and hot­swap hard disk drives. The server platform is shown below.

TP01397

Figure 1. Intel® Server Platform SR4850HW4 and SR4850HW4/M Front View

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 29

Platform Description

Platform Features

The platform features are outlined in the following table.

Table 1. Chassis Feature Summary

Feature Description

Dimensions (4U rack­mount platform)

Clearance requirements

Configuration
flexibility/scalability

Serviceability

Availability

Height: 6.8 inches (173 mm)
Width: 17.6 inches (447 mm)
Depth: 27.8 inches (706 mm)
Weight of fully configured system : 90 lbs (40 kg)

 Front clearance: 3 inches (76 mm)
 Side clearance: 1 inch (25 mm)
 Rear clearance: 6 inches (152 mm)
 Support for one to four processors
 Support for at least two generations of processors
 Support for up to five Ultra 320 SCSI hard disk drives
 Support for up to seven PCI adapters
 Support for up to 64GB Double Data Rate-2 (DDR-2) 400 MHz

Synchronous Dynamic Random Access Memory (SDRAM) memory
support

 Option for front control panel with or without a LCD
 Option for 2Gbps Fibre Channel Module
 Choose either Intel

Management Module –Advanced Edition

 Front access to hot-s wap hard disk drives
 Front access to hot-s wap fans
 Rear access to hot-swap power supplies
 System power and system status LEDs
 System ID buttons and LEDs on front pa nel and rear of system
 Memory configuration and sta t us LEDs
 Processor failure LEDs
 Color-coded p arts to identify hot-swap and non-hot-swap serviceable

components

 Four Hot-plug PCI-Express* slots
 One Hot-plug PCI-X* 1 33MHz slot
 Two PCI-X* 100MHz slots (not hot-swap)
 Two 1470W power supplies in a redundant (1+1) configuration
 Dual power cords (1+1) when two power supplies are installed
 Four hot-swap system fans in a redundant (2+2) configur ation
 Five hot-swap 1-inch Ultra3 20* SCSI hard disk drives
 Four Hot-plug memory boards (operating system support required)
 RAID on motherboard (ROMB) with a battery-backed DDR2 400MHz

DIMM for disk cache

®

Management Module – Professional Edition or Intel®

30 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Feature Description

Manageability

Front control panel

Platform Front

 Server Management support through the Intel

Professional Edition or Intel

 Remote management
 Emergency Manag ement Port (EMP)
 Intelligent Platform Mana gement Interface (IPMI) 1.5 compliant, partial

IPMI 2.0 compliance

 Wired For Managem ent (WfM) 2.0 compliant
 Remote diagnostics support
 System power button and LED
 System reset button
 NMI button
 System ID button and LED
 Optional LCD

A

®

Management Module –Advanced Edition

B

®

Management Module –

 System status LED
 Hard drive status LED
 LAN1 and LAN2 status LEDs
 Video connector
 Three USB 2.0 ports

C ED

F F

Item Description

A CD-ROM / DVD-ROM drive bay
B 5 ¼ peripheral bay
C Video connector
D USB 2.0 ports
E Front control panel. Standard control panel shown.
F Hot-swap fan modules

G Hot-swap disk drives

G

TP01400

Figure 2. Front Components

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 31

Platform Description

Standard Control Panel

The standard control panel provides a user interface for system management via switches and status
LEDs. The control panel also contains the speaker.
status LEDs on the standard control panel.

Figure 3 shows the location of the buttons and

A

I

B

C ED

J L

G

F

K

H

TP01398

Item Feature Description
Front Panel Connectors

A Video connector Video port, standard VGA compatible, 15-pin connector
B Three USB connectors Three USB 2.0 ports, 4-pin connectors

Front Panel Buttons and LED Indicators

C

D,
E

Hard Drive Activity LED
(green/amber)

LAN1, LAN2 Status LEDs
(green)

Indicates hard drive activity and fault status.

LED State Description

Green, On

Green, Blinking A hard drive is active.
Amber, On Hard drive/slot failure.
Amber, Slow

Blinking (~1Hz)

Amber, Fast
Blinking (~2.5Hz)

Indicates LAN activity status.

LED State Description

Off Idle
On Inactive No Access
Blinking Active Access

A hard drive is being
initialized.

A predictive hard
drive/slot failure or
rebuild in process.

Hard drive rebuild
interrupted or rebuild on
empty slot.

32 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Item Feature Description

F

G

H System ID LED (blue) Identifies the system via server management or locally.
I NMI button Asserts NMI.
J System Reset button Press to reset the system.
K System Power button Press to turn the system power on or off.
L System ID button Press to turn the System ID LED on or off.

System Status/Fault LED
(green/amber)

System Power LED
(green)

Figure 3. Front Panel Controls and Indicators

Indicates system status.

LED State Description

Off Not ready

Green, On Ready

Green, Blinking Degraded CPU or DIMM disabled
Amber, On Critical Alarm

Amber, Blinking

Indicates system power status.

LED State ACPI

Off Power off No
On Power on No
Off S4 / S5 Yes
Blinking S1 Yes
On S0 Yes

Non-Critical
Alarm

AC Power Off, POST
error

System booted and
ready

Critical Power Supply,
Blower, Voltage, or
Temperature failure.

Redundant Power
Supply or Blower failure.
Non-Critical Blower,
Voltage, and
Temperature failure.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 33

Platform Description

Intel® Local Control Panel

A

B
C
D
E

M L K J I GH F

TP01399

Item Feature Description

A LCD display Video display
B Scroll up button Press to scroll up on the LCD
C Scroll down button Press to scroll down on the LCD
D Back button Press to move to the previous LCD screen.
E Select button Press to enter a command or select an option on the LCD.
F System ID LED (blue) Helps identify the system via server management
G S ystem Power LED (green)

H System Power button Toggles system power
I

J, K

System Status/Fault LED
(green/amber)

LAN1, LAN2 Status LEDs
(green)

Indicates system power status.
Off Power off ACPI: No
On Power on ACPI: No
Off S4 / S5 ACPI: Yes
Blinking S1 ACPI: Yes
On S0 Yes

Indicates system status.
Off Not ready AC power off, POST error
Green, On Ready System booted and ready
Green, Blinking Degraded

Amber, On Critical Alarm

Amber, Blinking

Indicates LAN activity status.
Off Idle
On Inactive No access
Blinking Active Access

Non-Critical
Alarm

Processor or DIMM
disabled

Critical power supply,
blower, voltage, or
temperature failure

Redundant power supply
or blower failure.

Non-critical blower,
voltage, or temperature
failure.

34 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Item Feature Description

L

M System Reset button Resets the system

Hard Drive Status LED
(green/amber)

Figure 4. Intel® Local Control Panel

Indicates hard drive activity and fault status.
Green On

Green Blinking A hard drive is active
Amber On Hard drive/slot failure
Amber

Amber

Slow Blinking
(~1 Hz)

Fast Blinking
(~2.5 Hz)

A hard drive is being
initialized

A predictive hard drive/slot
failure or rebuild in
process

Hard drive rebuild
interrupted or rebuild on
empty slot

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 35

Platform Description

Platform Rear

Figure 5 shows the features on the chassis back panel.

A

1743256

G

E

F

B

H1

C D

K

I

JH2L

TP01401

Item Description

A Serial port connector. Emergency Management Port access is provided through the serial port.
B

PCI Slots
Slot 1 PCI Express* x8 (Hot-plug)
Slot 2 PCI-X* 133MHz, 64-bit (Hot-plug)
Slot 3 PCI Express* x4 (Hot-plug)
Slot 4 PCI Express* x4 (Hot-plug)
Slot 5 PCI Express* x4 (Hot-plug)
Slot 6 PCI-X* 100MHz, 64-bit (not Hot-plug)
Slot 7 PCI-X* 100MHz, 64-bit (not Hot-plug)

C External SCSI connector. The external SCSI bus supports both LVDS and SE signals through the

external SCSI connector
D Fibre Channel Module Slot
E Video port, standard VGA compatible, 15-pin connector
F Two USB 2.0 ports
G

Two LAN ports, RJ45 connector (LAN1 on top, LAN2 on bottom)

LAN port LEDs:

Status LED

(green)

On – ethernet link is detected
Off – no ethernet connection
Blinking – ethernet link is active

Speed LED

(green/amber

dual color)

Off – 10 Mbps
Green On – 100 Mbps

Amber On – 1000 Mbps
H1, H2 AC input power connectors
I System ID button
J System ID LED (blue)
K DC jack (not used)
L Server Management RJ-45 connector (GCM)

Figure 5. Rear Platform Features

36 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Processors

The Intel® Server Platform SR4850HW4 and SR4850HW4/M supports upto four physical
processors, either 64-bit Intel
processor MP with 8MB L3 Cache, or Dual-Core Intel
processors are targeted for multiprocessor servers. Several architectural and microarchitectural
enhancements have been added to this processor, including an increased L2 cache size, an
integrated L3 cache (64-bit Intel
cores within a physical package.

®

Xeon® processor MP with 1MB L2 Cache, 64-bit Intel® Xeon®

®

Xeon® processor 7000 sequence. These

®

Xeon® processor MP with 8MB L3 Cache), or multiple processor

Plug-in Voltage Regulator Module (VRM) Converters

Two types of plug-in voltage regulator module (VRM) converters are used in the system:

 L3Cache VRM9DO
 VRM 10.2

Input power to the main board is 12V and 3.3 Volts Standby (VSB). All other voltages must be
generated on the board set including 3.3V and 5V. There are numerous VRDs used to generate the
required voltage levels. Processor core voltage to processors 1 and 2 is generated by embedded
VRDs. Core voltage to processors 3 and 4 comes from two 10.2 VRMs. There is one embedded
L3Cache VRM9DO required for converting the cache voltage for processors 1 and 2. A plug-in
L3Cache VRM9DO is required for processors 3 and 4, if the installed processors have an L3 cache.

System Memory

The memory boards connect to the main board through x16 PCI Express* connectors. Between one
and four memory boards can be installed. Each memory board has four DIMM sockets that support
two DDR2 channels with two DIMMs per channel. The memory boards support both single-rank
and double-rank registered DIMMs. Do not use unbuffered DIMMs.

The DIMMs on each memory board must be installed in pairs. Each pair is referred to as a bank. A
bank may consist of one rank (a pair of single-sided DIMMs) or two ranks (a pair of double-sided
DIMMs). The BIOS executes a memory test prior to configuring the memory in POST and when a
memory board is inserted into the system during a Hot-plug operation.

A DIMM bank will be disabled if any of the following occur:

 Uncorrectable errors are found during a memory test
 An uncorrectable ECC error occurred during runtime
 The DIMM rank correctable error count passes the error sparing threshold on a memory board

where sparing is enabled

 A memory board fails
If a DIMM fails the memory test, an LED will light on the memory board to identify the location of

the bad DIMM and the DIMM bank will be disabled. The failing DIMM event is logged to the
System Event Log (SEL) and the BIOS disables the memory DIMM and/or the memory board.
Upon subsequent reboots, this memory is not initialized unless the BIOS setup option “Retest all
system memory” or “Retest board memory” is selected.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 37

Platform Description

Available Memory Configurations

Four memory configurations are available in the BIOS Setup utility.
 Maximum Performance: Maximum Performance is the default configuration in BIOS setup.

With this configuration, the BIOS first attempts to configure the memory boards as four-way
interleaved. If four-way interleaving cannot be accomplished, it will attempt to two-way
interleave. It will then use one-way interleaving if any remaining memory cannot be four-way
or two-way interleaved. This interleaving process configures the memory for maximum
performance. This configuration cannot be used if you want hot-add or hot-replace memory.

 Maximum Compatibility: Maximum Compatibility provides the most flexibility with DIMMs

and memory boards. This option allows memory to be hot-added. Server performance will be
reduced due to one-way interleaving.

 Memory Mirroring: The Memory Mirroring feature provides redundancy. It uses either two or

four memory boards, paired as sets of two. Memory boards in slots A and B form one set.
Memory boards in slots C and D form the second set. One board within a set of memory boards
duplicates the second board in the set. Each memory board in a set must have the same amount
of memory installed.

When a hardware or DIMM error is detected on a primary memory board, the second board
becomes the primary board and remains primary until the failing board or DIMM is replaced.
Memory Mirroring uses board-level redundancy, allowing for hot-replacement. Hot-add is
supported by adding two additional mirrored memory boards.

The BIOS turns on the mirror LED on each memory board when the system is configured for
mirroring.

 Memory RAID: If the server contains four memory boards with equal memory capacity, the

system can be configured for Memory RAID. Data is written to three of the memory boards
while one is reserved for redundant parity information. This reduces the total overall available
memory by one-fourth. The RAID LED on the memory board will indicate that the memory
board is in a RAID configuration.

When a DIMM rank or board fails, the system will continue to operate with the remaining three
boards by recreating the data from the failed board. The system loses its redundancy at this
point, and will remain in this non-redundant state until the failing board and/or memory can
then be replaced.

This configuration allows for hot-replacement of failing memory boards and hot-add and hot­replacement of memory DIMMs.

38 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

The server BIOS also includes two additional memory reliability, accessibility, and serviceability
(RAS) features:

 Memory Sparing: A rank on each memory board can be reserved as a “spare” and can only be

used as a backup for other ranks on the same memory board. The memory rank that is
configured as spare is held in reserve and cannot be used by the operating system. Hot-removal
cannot be performed when in a Memory Sparing configuration.

When the error rate for a failing rank exceeds an established threshold, the contents of that rank
are copied to the spare rank. At the completion of the copy, the failing rank is disabled and the
spare is used in its place. This is called Memory Sparing. By enabling memory sparing, the total
memory of each memory board is reduced by the largest DIMM rank installed on the memory
board. This ensures that the any failing rank will fit on the spare rank.

When the failing rank switches to the spare, the BIOS will turn on the memory board LED to
indicate the bad DIMM. The failing DIMM is then disabled on subsequent system boots.

 Memory Hot-plug: This memory RAS feature provides the ability to hot-replace and hot-add

memory boards while the system is running. This feature can be used to perform:

- Memory Hot-replace: While the system is in operation, you can remove a failed memory

board, provided it is in a RAID or Mirror configuration, and replace it with a board of the
same memory capacity. The system will test, initialize, and rebuild the data on the
memory board and then include this board in the system memory configuration. The
activity is transparent to the operating system,

- Memory Hot-add: You can increase the memory capacity of the system while the

operating system is active. In a RAID configuration, you can remove one memory board
at a time to upgrade the memory or replace the memory board. In a Mirror configuration,
you can add an addition two mirrored memory boards. In a Maximum Compatibility
configuration, a new memory board can be added to an empty slot. When the initialization
is complete, the operating system is informed of the new memory.

 NOTE

Memory Hot-add must be supported by the operating system in order to
perform this function. Check for any operating system restrictions.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 39

Platform Description

Power Subsystem

The power subsystem consists of the following:

 Power supply modules
 Plug-in VRM converters
 The power distribution board

The power subsystem can be configured with two power supply modules installed for 1+1
redundancy at 220 VAC.

Power Supply Modules

The output rating of the power supply is 1470W when operated between 170VAC and 264VAC. It
is a current-sharing power supply with auto-ranging input. The power supply is approximately

7.75-inches wide by 13.5-inches deep by 1.4-inches high. The power supply modules have
universal AC input with Power Factor Correction (PFC) Distributed Power Supplies (DPS). The
AC input receptacle is an IEC-320 C14.

The power supply has two DC outputs: 12V and 3.3VSB. The 12V main power is distributed
through the server and is converted locally at the point-of-load using either embedded or plug-in
VRM converters. The power supply is capable of power-safe monitoring.

In an N+1 configuration, the 12VDC outputs have active (forced) current sharing. The two
externally enabled outputs have the following maximum ratings:

 +12VDC: 121A
 +3.3VDCSB: 5A

Each power supply module requires one power cord to supply AC power to the system. When two
power supply modules and two power cords are installed, the system supports (1+1) power cord
redundancy. This feature allows the system to be powered by two separate AC sources. In the 1+1
configuration, the system continues to operate, without interruption, if one of the AC sources fails.

40 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Each power supply module has three status LEDs. These are located next to the input connector, as
shown by the following figure.

A

B

C

TP01402

Location Purpose Description

A (left) Power Good LED

(green)

B (center) Fault LED (amber) This amber LED is driven by internal circuitry and is lit when a power

C (right) AC OK LED (green) This green LED is driven by internal circuitry and is lit whenever the AC

This green LED is driven by internal circuitry and is lit whenever the
power is turned on.

rail has failed. The LED is lit even if the power supply is in a latched
state. The only time (during a fault) when it is not lit is if the +3.3VSB is
lost.

The LED is not lit when the power supply is turned off by powering
down the platform.

power cord is plugged in to an active AC power source.

Figure 6. Power Supply Indicators

 NOTE

Proper system cooling requires that a power supply be installed in each
power supply bay at all times.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 41

Platform Description

Cooling Subsystem

CAUTION

The chassis top cover must be installed for proper system cooling. Cooling
components must be hot-swapped within two minutes. This time period
applies only to the time that the cooling component is physically removed,
not from the time of failure.

The cooling subsystem consists of hot-swap, redundant (2+2) fans. In the event of a cooling
component failure, system cooling is maintained and the system continues to operate while the
component is being hot-swapped. Each fan module has a single LED to indicate its status. The LED
will be off when both fans are operating normally. The LED will illuminate amber if one or both of
the fans fail. Failed fans can be hot-swapped from the front of the chassis.

For proper processor cooling, the processor duct must always be in place. Systems not fully­configured with four processors and four memory boards should have the processor heat sink and
memory board fillers installed to maintain proper cooling.

Hot-swap PCI Slots

The five Hot-plug PCI slots have power and attention LEDs. The attention button is used to invoke
a Hot-plug sequence to remove or add an adapter without having to use the software interface. They
are identified by the green arrow on the PCI divider label. The status of the LEDs is shown in
2 and

Table 3.

Table 2. Power Indicator

Green Power LED State Definition

Off

On

Blinking

Table 3. Attention Indicator

Amber Attention LED State Definition

Off Normal: Normal operation
On

Blinking Locate: The slot is being identified at the user’s request.

Power off: Power has been removed from the slot. A card can be
inserted or removed.

Power on: The slot is powered on. A card cannot be inserted or
removed.

Power transition: The slot is in the process of powering up or down. A
card cannot be inserted or removed.

Attention: Power fault or operational problem has occurred with
this slot

Table

42 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 NOTE

If you hot-remove a PCI card without following the proper procedure, power
will automatically be turned off to the slot.

Peripherals

The Intel® Server Platform SR4850HW4 and SR4850HW4/M supports the following peripheral
devices:

 Up to five hot-swap 1-inch Ultra320* SCSI hard drives
 One ½-inch IDE DVD-ROM/CD-ROM drive
 One 5 ¼-inch tape back-up device

Item Description

A DVD-ROM / CD-ROM drive.
B SCSI DLT drive (optional).
C Hard drives (five).

Figure 7. Front View of Intel® Server Platform SR4850HW4 and SR4850HW4/M

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 43

Platform Description

Hot-swap SCSI Hard Disk Drive Support

The hot-swap hard disk drive carrier accommodates 15,000-RPM or slower Ultra320* SCSI SCA­type hard disk drives.

The SCSI backplane board supports Low Voltage Differential (LVD) SCSI disk drives only.
Single-Ended (SE) SCSI devices are not supported internally. SE drives are only supported on the
external SCSI connector.

A

B

Item Description

A Latch
B Dual-color activity LED:

 Green flashing: Indicates hard drive is active.
 Amber and green alternating flashing: Indicates hard drive is powered on

and is rebuilding RAID, or it is powered on and has a fault condition.

 Amber flashing: Indicates hard drive is not powered on and has a fault

condition.

 Unlit: Indicates no hard drive is installed in that location or a drive is

installed, but no drive activity is taking place.

Figure 8. Hard Disk Drive Carrier

TP01448

44 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Removable Media Drive Bay Support

The DVD-ROM/CD-ROM drive is installed in a sheetmetal carrier and is inserted from the front of
the chassis. The tape back-up drive is also installed from the front of the chassis. You must power
down the platform and remove the top cover to remove or install these devices.

TP01511

Figure 9. DVD/CD-ROM Drive Carrier

5 ¼-inch Half-height Drive Bay

The system supports a single 5 ¼” half height device mounted in the front of the chassis. A SCSI
tape backup device could be used and cabled to the SCSI Channel B on the main board.

Platform Board Set

The board set consists of the following boards:

 One main board
 One to four memory boards

In addition, the server contains the following system boards:

 Front panel board
 SCSI backplane board
 Power distribution board
 SATA-to-IDE adapter board

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 45

Platform Description

Figure 10 displays a block diagram of the system, and the board set within the system.

Figure 10. Intel® Server Platform Block Diagram

46 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Main Board

The main board consists of the Intel® E8500 chipset or Intel®® E8501 chipset, four memory board
connectors, and slots for PCI Express* and PCI-X* adapters. The board also has support for the

®

Intel

Management Module – Professional Edition or Intel® Management Module –Advanced
Edition, a dedicated Fibre Channel module connector, on-board video, gigabit Ethernet, USB2.0,
Serial-ATA, Ultra320* SCSI, dual flash memory components for BIOS, and RAID On
Motherboard (ROMB).

A B D E F G I J K LHC

HH

GG

M

FF

N

EE

DD

CC

BB

AA

Z

CPU 1CPU 2CPU 4CPU 3

O

P

Q
R

S

T

UVWY X

TP01442

Item Description Item Description

A Generic Communication Module (GCM) R Memory board Slot B
B Intel® RAID Activation Key S DC power connectors
C PCI-X* 100MHz (Slot 7) T

D PCI-X* 100MHz (Slot 6) U Processor socket 1
E PCI Express* x4 – Hot-plug (S lot 5) V Processor socket 2
F PCI Express* x4 – Hot-plug Plug (Slot 4) W Processor socket 4
G PCI Express* x4 – Hot-plug (Slot 3) X VRM 10.2 con nector (CPU 4)
H PCI-X* 133MHz – Hot-plug (Slot 2) Y Processor socket 3
I PCI Express* x8 – Hot-plug (Slot 1) Z SCSI Connector channel A (internal)
J Ethernet LAN 1 (top), LAN 2 (bottom) AA VRM 9.1 Connector (processor cache)

Power distribution board (PDB) signal
connector

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 47

Platform Description

Item Description Item Description

K Dual USB ports BB VRM 10.2 Connector (Processor 4)
L

M Memory board Slot A DD SCSI Connector Channel B (external)
N Real-time clock battery EE

O SATA connector FF Memor y board Slot D
P Front Panel connector GG Fibre Channel Module connector
Q Intel® Management Module (IMM) HH Memory board Slot C

Serial / EMP (top), video connector
(bottom)

Figure 11. Main Board Component Locations

CC

On board Intel
Unit connector

On board RAID Cache Memory (DDR-2)
connector

®

RAID Battery Backup

The main board supports the following:
 Up to four 64-bit Intel® Xeon® processor MP with 1MB L2 Cache, 64-bit Intel® Xeon®

processor MP with 8MB L3 Cache, or Dual-Core Intel® Xeon® processor 7000 sequence.

 Intel® E8500 chipset or Intel® E8501 chipset

- North Bridge (NB): has two shared 64-bit FSB interfaces configured for symmetric

multiprocessing.

- Intel® E8501 chipset eXtended Memory Bridge: provides support for DDR2 memory.

- Intel® 6700PXH 64-bit PCI Hub: PCI-X* bridge provides support for PCI-X*

- The Intel® IOP332 Storage I/O Processor with Intel XScale® Microarchitecture: provides

support for PCI-X* and contains Intel XScale® technology to support ROMB.

- Intel® 82801EB I/O Controller Hub 5: Southbridge support for system BIOS, USB2.0,

and SATA.

 Advanced I/O Architecture

- One Hot-plug x8 PCI Express* slot

- Three Hot-plug x4 PCI Express* slots

- One Hot-plug 133MHz, 64-bit PCI-X* slot

- Two 100MHz, 64-bit PCI-X* slots (Not Hot-plug)

 LSI Logic* 53C1030 LVD SCSI Controller

- Dual independent U320 SCSI interfaces

- 64-bit PCI-X* 100Mhz interface

 Integrated ATI Technologies Inc* Radeon* 7000 with 16MB embedded SDRAM
 Intel® Fibre Channel Module with a 64-bit PCI-X* 100Mhz interface
 Broadcom* BCM5704C Gigabit Ethernet Controller with dual-ports
 Server Management LAN Port (RJ45)
 USB 2.0 Support

- Two ports at the rear of the chassis

- Three ports at the front of the chassis

48 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

SCSI Controller

A single LSI 53C1030 Ultra320* LVDS controller provides the integrated SCSI interfaces. The
controller resides on PCI Bus Segment A (PX1A) off the Intel® IOP332 I/O Processor with Intel
XScale® Microarchitecture. It communicates as a 64-bit PCI-X* device for optimum performance.
The controller’s PCI-X* interface operates at a bus speed of 100 MHz. The configuration registers
define PCI-related parameters for the LSI 53C1030 device. The LSI 53C1030 supports all
mandatory registers in the PCI configuration space header including the Vendor ID, Device ID,
Class Code, Revision ID, Header Type, and Command and Status fields.

The LSI 53C1030 supports two Ultra-320 LVDS channels. One is for control of internal drives, and
the other is for a high-speed connection to an external SCSI device. SCSI port A of the LSI
53C1030 controls the internal SCSI channel. The internal channel is routed to the Intel® Server
Platform SR4850HW4 and SR4850HW4/M SCSI backplane board via a SCSI U320 cable. The
internal channel has been validated only for LVDS operation. SCSI port B may be used for the
tape drive, external SCSI port, or an add-in adapter.

SATA Drive Support

Intel® Server Board SE8501HW4 main board has a 7-pin vertical connector supporting one SATA
(Serial ATA) port, which is integrated in the ICH-5 component. The port can support a serial data
transfer rate up to 1.5 Gb/second.

RAID Support

The Intel® Server Board SE8501HW4 supports on-board RAID through the Intel® IOP332 I/O
Processor with Intel XScale® Microarchitecture in conjunction with the LSI* 53C1030 SCSI
controller. The server platform supports RAID 0, 1, 5, 10, and 50 configurations. A 2MB flash
component and a non-volatile SRAM store the LSI code and hardware configuration information.

To activate this feature Intel® RAID Activation Key must be installed into the holder on the main
board and a DDR-2 DIMM must be installed into the RAID DIMM socket. This DIMM serves as
memory for the Intel® IOP332 Storage I/O Processor with Intel XScale® Microarchitecture, and as
a disk cache to store write data to the drives.

There is also an option to install the Intel® RAID Smart Battery. With the Smart Battery, if power
to the Intel® IOP332 Storage I/O Processor with Intel XScale® Microarchitecture drops below
specifications, the Intel® RAID Smart Battery maintains the contents of the DIMM. It keeps the
DIMM in self-refresh mode until power is restored. After power is restored, the data is safely
written to drives, maintaining the integrity of the disk array.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 49

Platform Description

Video Support

The Intel® Server Board SE8500HW4 main board and Intel® Server Board SE8500HW4 main
board both feature the ATI* Radeon* 7000 Embedded Video Controller with 16MB of video RAM.
The Radeon* 7000 provides the following features:

 2D/3D/video accelerator
 Dual DAC for integrated, cost-effective multi-panel support
 DVI compliant integrated 165MHz TMDS transmitter
 Resolutions from VGA up to UXGA (1600x1200)
 32-bit PCI host interface

The Intel® Server Board SE8500HW4 Main Board has a standard DB15 video connector.

Fibre Channel Module Support

The Intel® Fibre Channel Module has a dedicated slot on the main board. The card is based on the
Qlogic* ISP2322 FC-PCI-X controller.

The following features are available on the Fibre Channel Module:

 Two independent 2 Gbps serial Fibre Channel ports
 Support for Fibre Channel virtual interface (VI) protocol
 Support for 2 Gbps Fibre Channel using internal or external transceivers
 Automatically negotiates Fibre Channel bit rate (1 Gbps or 2 Gbps)
 Supports up to 400 MBps sustained Fibre Channel data transfer rate
 Data and code parity protection
 Complete SCSI, IP, or VI operations without host intervention
 Optical FC interface

Ethernet Support

The Intel® Server Board SE8500HW4 and Intel® Server Board SE8501HW4 have 1000/100/10
Ethernet capability as supported by the embedded Broadcom* BCM5704C Gigabit Ethernet
Controller. The BCM5704C is a fully integrated dual-port, 10/100/1000BASE-T Gigabit Ethernet
media access control and physical layer transceiver solution for high-performance network
applications.

The BCM5704C is an integrated solution combining two triple-speed, IEEE 802.3-compliant media
access control (MAC), PCI, and PCI-X* bus interfaces, an on-chip buffer memory, and an
integrated physical layer transceiver in a single device. The BCM5704C includes two 10/100/1000­Mbps Ethernet MACs with full/half-duplex capability at all speeds and two 10/100/1000 copper
PHYs. Support for the following 802.3 functions is featured in the MAC: VLAN tagging, layer two
priority encoding, link aggregation, and full-duplex flow control.

50 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Memory Board

Up to four memory boards can be installed. Each memory board has four DIMM sockets that
support two DDR2 channels with two DIMMs per channel. The memory boards support both
single-rank and double-rank registered DIMMs. Unbuffered DIMMs are not supported. The
memory boards connect to the main board through x16 PCI-Express* connectors.

The Independent Memory Interface (IMI) bus connects the Intel® E8501 eXtended Memory Bridge
on the memory board and the Intel® E8501 chipset North Bridge on the main board. The I

2

C bus
also goes through the memory connector linking the FRU device on the memory board to the server
management (SM) bus on the main board.

The Hot-plug memory boards have LEDs indicating the configuration and status of the DIMMs on
the Hot-plug memory board. See the following diagram.

D

B

A

C E

Item Feature Description

A

B

C

D Attention Button Press this button to perform a hot-insertion or hot-removal of a memory board.
E Power LED (green) LED on: Power is detected. The memory board is powered on.

F

G

H

Mirror
Configuration
(green)

RAID Configuration
(green)

Hot-plug Attention
LED (amber)

DIMM 1B Status
LED (amber)

DIMM 1A Status
LED (amber)

DIMM 2B Status
LED (amber)

LED on: The server is in Memory Mirror configuration. This memory board
mirrors another memory board in the system.

LED off: The server is not configured for Memory Mirror
LED on: The server is in RAID Memory configuration.
LED off: server is not in a RAID configuration.
LED off: Normal operation.
LED on: Memory Hot-plug plug transition event.

LED off: Power is not detected on all boards.
LED flashing: The memory board is in a Hot-plug event.
LED on: Error LED for DIMM slot 1B (J3A1). The DIMM is malfunctioning and

needs to be replaced.
LED off: The DIMM is functioning properly.
LED on: Error LED for DIMM slot 1A (J3A2). The DIMM is malfunctioning and

needs to be replaced.
LED off: The DIMM is functioning properly.
LED on: Error LED for DIMM slot 2B (J3B1). The DIMM is malfunctioning and

needs to be replaced.
LED off: The DIMM is functioning properly.

G

F

I

H

TP01412

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 51

Platform Description

Item Feature Description

I

DIMM 2A Status
LED (amber)

Figure 12. Hot-plug Memory Board LEDs and Buttons

LED on: Error LED for DIMM slot 2A (J3B2). The DIMM is malfunctioning and
needs to be replaced.

LED off: The DIMM is functioning properly.

Front Panel I/O Board

The Intel® Server Platform SR4850HW4 and SR4850HW4/M Front Panel I/O Board provides
access to the system video and USB interfaces. It also interfaces to the Standard Control Panel or

®

Intel

Local Control Panel module. The control modules contain the front panel buttons and LEDs.

A

B

C

TP01449

Item Description

A Control Panel connector
B Main board connector
C SCSI backplane board connector

Figure 13. Front Panel Board Component Locations

The front panel I/O board provides the following functions:

 Main board to SCSI backplane board signal interconnects
 Fan control
 USB hub, external front panel connector for three USB 2.0 ports and high-speed hub controller

to support the USB ports

 Video output and external front panel 15-pin VGA connector
 Speaker, audible beep-code and alarm speaker and speaker drive circuitry
 NMI button

SCSI Backplane Board

The SCSI backplane board performs the tasks associated with hot-swapping the hard disk drives
and enclosure monitoring and management. It provides the following functions for the system.

 Ultra320* LVD SCSI bus passes SCSI signals between the SCSI drives and the main board
 A standard 68-pin SCSI connector provides the SCSI connection to the main board.

52 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 Five 80-pin SCA-2 blind-mate connectors to mate with SCSI drives
 Fault Tolerant Enclosure Management (SAF-TE)
 SCSI power control
 System fan control

 NOTE

Because hard disk drives have different cooling, power and vibration
characteristics, Intel validates specific hard disk drive types in the Intel®
Server Platform SR4850HW4 and SR4850HW4/M. See the Intel® Server
Board SE8500HW4 Tested Hardware and Operating System List for a list of
the supported drives.

A CB

D

EE

F

TP01480

Item Description Item Description

A Front panel board connector D Power cable connector to CD-ROM/DVD-

ROM drive and 5 ¼” peripheral

B Power distribution board connector E Hot-swap cooling fan connector on

reverse side of board (two)

C SCSI cable connector F

Figure 14. SCSI Backplane Board Component Locations

Hot-swap hard drive connectors on
reverse side of board (five)

Power Distribution Board

The power distribution board provides docking connectors for the hot-swappable power supply
modules and it distributes power to the main board and to the SCSI backplane board. The board
also contains EEPROM FRU information storage.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 53

Platform Description

Server Management

The Baseboard Management Controller (BMC) monitors system platform management events and
logs their occurrences in the non-volatile System Event Log (SEL). This includes events such as
over-temperature and over-voltage conditions, and fan failures. The BMC can also provide the
interface to the monitored information so system management software can poll and retrieve the
present status of the platform.

The BMC also provides the interface to the non-volatile Sensor Data Record (SDR) Repository.
Sensor Data Records provide a set of information that system management software can use to
automatically configure itself for the number and type of IPMI sensors (such as temperature and
voltage sensors) in the system.

The following is a list of the major functions of the BMC:

 System power control (including providing Sleep/Wake push-button interfaces for ACPI
 Platform Event Paging (PEP) / Platform Event Filtering (PEF)
 Monitoring:

- Power distribution board monitoring

- Temperature and voltage monitoring

- Fan failure monitoring

- Processor presence monitoring (no processors installed) and processor temperature

monitoring

- Interlock monitoring

 Processor core ratio speed setting
 Speaker beep capability on standby and when system is powered up
 Hot-plug PCI slot status reporting
 Chassis control:

- General fault light control

- Chassis cooling failure light control

- Chassis power fault light control

- Chassis power light control

- Chassis ID LEDs control

 System Event Log (SEL) interface
 Sensor Data Record (SDR) repository interface
 SDR/SEL timestamp clock
 Board set FRU information interface
 Fault resilient booting
 System management watchdog timer
 Front panel system diagnostic-interrupt handling
 Platform Management Interruption (PMI) / System Diagnostic Interrupt (SDI) status monitor
 Event receiver
 System interface to the IPMB (via system interface ports)
 IPMI Management Controller Initialization Agent (MCIA)
 Emergency Management Port (EMP) interface
 Serial/modem and LAN alerting

54 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

In this platform, the BMC is also the chassis bridge controller, providing integrated ICMB support.
ICMB transports server management information between chassis in a cluster configuration that
can contain multiple servers and peripherals.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 55

2 Starting Up and Shutting Down the Server

Plugging the Server into AC Power

When the server is plugged into the AC power the server will power cycle after a 30-second delay.
This is required to initialize the Out Of Band functionality of the BMC. Once the server completed
the power cycle, the server can be powered on using the power button on the front control panel.

 NOTE

When installing a new Intel® Management Module remember to update the BMC with the correct
server firmware. The firmware is updated after the server is powered on. Using incorrect BMC
firmware may affect operation of the front control panel’s power button.

Powering On the Server

To power on the server, press the power button on the front control panel. Pressing this button
causes the server fans to start and POST to begin running.

 NOTE

It may take three minutes or longer for video to be displayed, depending on the amount of memory
installed in the system.

At the BIOS splash screen, the System Options Menu can be accessed by pressing a key on the
keyboard. In the System Options Menu, the BIOS version, copyright information and the following
options are displayed:

 Continue Booting (Selected by default, and occurs automatically if a pre-set timeout expires)
 Boot Manager: Select this to boot from one of the available boot options
 Boot Maintenance Manager: A menu of items that allows you configure boot options and other

boot environment variables

 BIOS Setup Utility: Select this to configure the systems BIOS settings
 POST Error Manager: Select this to view POST errors detected by the system

From the boot manager, the system will boot from the available boot devices. It will attempt to boot
from the first device on the list of available devices. If this device is not available, it will move to
the second device. It will continue to move down the list until it reaches the first available device.

Shutting Down the Server

1. Exit the operating system (if applicable)

2. Press and hold the power button until the server shuts down.

CAUTION

Powering down the server with the power button does not remove all power
from the system. The +3.3V standby power is still available to the system
even when it is not running. To remove standby power from the system,
unplug all power cords from the system.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 57

3 Intel® Server Deployment Toolkit

The Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit is a CD that
provides the following contents:

 Utilities:

- SEL Viewer Utility

- FRU Viewer Utility

- System Configuration Wizard (SCW)

- System Configuration Utility (Syscfg)

 The Intel® Server Platform SR4850HW4 and SR4850HW4/M User Guide (this document)
 Adobe* Acrobat Reader

The Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit comes with an
HTML user interface that can be used to:

 Access the drivers for the on-board components for the various operating systems.
 Run the Platform Confidence Tests.
 Run the Server Configuration Wizard to setup the server for out-of-band functionality.
 Put the utilities onto a CD-ROM disk or USB flash memory device.

 NOTES

For information on creating a DOS bootable USB flash memory device,
see “Creating a DOS bootable USB flash device”.

To create a DOS-bootable CD ROM see the instructions that came with
your CD ROM burning software.

Running Software Utilities from the CD

The following procedure allows you to run the software utilities directly from the Intel® Server
Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD.

1. Insert the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD into

the server’s CD-ROM drive.

2. Turn on the system. Allow the system to boot to the CD.

3. Exit the SCW utility.

4. At the DOS prompt, type dir

5. Select the directory for the utility you would like to run. Type cd directoryname

<Enter>, to change directories.

6. Type filename.exe <Enter>, to run the utility, where filename.exe is the executable

program for the utility.

4 Server Platform Utilities

BIOS Setup Utility

The BIOS Setup Utility is a text-based utility that allows you to configure the system and view and
change device settings and view environmental information for the platform. The BIOS Setup
Utility interface consists of several screens, called pages. Each page contains information or links to
other pages. The first page in Setup displays links for general categories. These links lead to pages
containing specific configuration settings.

The BIOS Setup Utility includes the following features:
 Localization: The BIOS Setup Utility uses the Unicode standard and is capable of displaying

the Setup Utility in all languages that are currently included in the Unicode standard.

 Console Redirection: The BIOS Setup Utility is functional through console redirection over

various terminal emulation standards. This may limit some functionality due to compatibility.
For example, colors, some keys or key sequences use and support for pointing devices may be
limited.

The BIOS Setup Utility is accessed from the System Options Menu. To access the Systems Options
Menu, boot the server. During POST, you will see a note telling you the key to press to accesses the
System Options Menu. Press the key when you see the message.

BIOS Setup Utility Page Layout

The BIOS Setup Utility page layout is sectioned into functional areas. The following table lists and
describes the functional areas and their position on the screen.

Table 4. BIOS Setup Utility Page Layout

Functional Area Description

Menu Selection Bar The Menu Selection Bar is located at the top of the screen. It displays the

major menu selections available.

Current Menu The current menu is located below the Menu Selection Bar. It displays the

title of the menu the user is currently viewing.

Setup Item List The Setup Item List is a set of configurable and informational items. The left

column shows the setup item. The right column shows the corresponding
option. The option contains an informational value or possible settings for the
setup item.

Item Specific Help Area The Item Specific Help area is located on the right side of the screen and

contains help text for the highlighted Setup Item. Help information includes
the meaning and usage of the item, allowable values, and the affects of the
options.

Keyboard Command Area The Keyboard Command Bar is located at the bottom of the screen and

displays help for keyboard special keys and navigation keys. The keyboar d
command bar is context-sensitive. It displays keys relevant to the current
page and mode.

Status Bar The Status Bar is on the bottom line of the screen. The status value “NV”

indicates you have made changes to Setup that have not been saved.

Service Technicians Guide

Keyboard Commands

The bottom right portion of the Setup screen provides a list of commands that are used to navigate
through the BIOS Setup Utility. These commands are context sensitive.

The Keyboard Command Bar supports the following key presses:

Table 5. BIOS Setup: Keyboard Commands

Key Option Description

<Enter> Execute Command The <Enter> key is used to activate sub-menus when the selected

feature is a sub-menu, or to display a pick list if a selected option has a
value field, or to select a sub-field for multi-valued features like time and
date. If a pick list is displayed, the <Enter> key will select the currently
highlighted item, undo the pick list, and return the focus to the parent
menu.

<Esc> Exit The <Esc> key provides a mechanism for backing out of any field. This

key will undo the pressing of the <Enter> key. When the <Esc> key is
pressed while editing any field or selecting features of a menu, the
parent menu is re-entered.

When the <Esc> key is pressed in any sub-menu, the parent menu is re­entered. When the <Esc> key is pressed in any major menu, the exit
confirmation window is displayed and you are asked whether chang es
can be discarded. If “No” is selected and the <Enter> key is pressed, or
if the <Esc> key is pressed, you are returned to where you were before
<Esc> was pressed without affecting any existing any settings. If “Yes” is
selected and the <Enter> key is pressed, setup is exited and the BIOS
continues with POST.

Up
Arrow

Down
arrow

Left
and
Right
Arrow

<Tab> Select Field The <Tab> key is used to move between fields. For example, <Tab> can

<-> Change Value The minus key on the keypad is used to cha nge the value of the current

<+> Change Value The plus key on the keypad is used to change the value of the current

Select Item The up arrow is used to select the previous value in a pick list, or the

previous option in a menu item's option list. The selected item must then
be activated by pressing the <Enter> key.

Select Item The down arrow is used to select the next value in a menu item’s option

list, or a value field’s pick list. The selected item must then be activated
by pressing the <Enter> key.

Select Menu The left and right arrow keys are used to move between the major menu

pages. The keys have no affect if a sub-menu or pick list is displayed.

be used to move from hours to minutes in the time item in the main
menu.

item to the previous value. This key scrolls through the values in the
associated pick list without displaying the full list. This key only works for
date and time.

menu item to the next value. This key scrolls through the values in the
associated pick list without displaying the full list. On 106-key Japanese
keyboards, the plus key has a different scan code than the plus key on
the other keyboard, but will have the same effect. This key only works for
date and time.

60 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Key Option Description

<F9> Setup Defaults Pressing <F9> causes the following to appear:

Load default configuration now? (Y/N)

If the “Y” key is pressed, all Setup fields are set to their default values. If
the “N” key is pressed, or if the <Esc> key is pressed, you are returned
to where you were before <F9> was pressed without affecting any
existing field values

<F10> Save and Exit Pressing <F10> causes the following message to appear:

Save Configuration changes and exit now? (Y/N)

If the “Y” key is pressed, all changes are saved and Setup is exited. If
the “N” key is pressed, or the <Esc> key is pressed, you are returned to
where you were before <F10> was pressed without affecting any
existing values.

Each Setup Utility menu page contains a number of features. Some features are used for
informative purposes only, and other features are associated with a value field that you can
configure. Depending on the security option chosen and in effect, a menu feature’s value may be
changeable. If a value cannot be changed, the feature’s value field is inaccessible.

Configuring Memory Options

Memory Sparing

A rank on each memory board can be reserved as a spare and can be used as a backup for another
rank on the same memory board. The memory rank that is configured as spare is held in reserve and
cannot be used by the operating system. Hot-removal cannot be done when in a Memory Sparing
configuration.

To configure Memory Sparing and set the error threshold:

1. Boot the system to the System Options Menu.

2. Select BIOS Setup Utility.

3. Select Memory.

4. Select Configure System RAS and Performance.

5. Set the Desired Memory Configuration to either “Max Performance” or “Maximum

Compatibility”.

6. Select View Configuration Details.

7. Make sure Configuration Possible displays “Yes”. If the option displays “No”, you may need

to install more memory to meet the requirements for this configuration.

8. Verify Sparing displays “Yes”.

9. Go back to the Memory menu option and enter a sparing threshold, between 1 and 15.

10. Select View and Configure Memory Board X option, where X is the memory board that is to be

enabled as the spare.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 61

Service Technicians Guide

11. Verify Board Status displays “Healthy”.

12. Set the Reserve Rank for Spare to “Enabled”.

13. Press <F10> to save changes and exit.

14. Press “Y” at the prompt to save the changes. The server reboots to activate the changes.

Memory RAID

If the server contains four memory boards with equal memory capacity, the system can be
configured for Memory RAID. With Memory RAID, data is written to three of the memory boards
and the fourth is held in reserve for redundant parity information. This reduces the total overall
available memory by one-fourth. The RAID LED on the memory board will indicate that the
memory board is in a RAID configuration. Hot-removal of a memory board is supported when
Memory RAID is configured.

To configure Memory RAID:

1. Boot the system to the System Options Menu.

2. Select BIOS Setup Utility.

3. Select Memory.

4. Select Configure System RAS and Performance

5. Set the Desired Memory Configuration to “RAID”.

6. Select View Configuration Details.

7. Make sure Configuration Possible displays “Yes”. If the option displays “No”, you may need

to install more memory to meet the requirements for this configuration.

8. Press <F10> to save changes and exit.

9. Press “Y” at the prompt to save the changes. The server reboots to activate the changes.

Memory Mirroring

The memory-mirroring feature uses two or four memory boards. When configured for Memory
Mirroring, memory on one memory board is mirrored to the memory on a second memory board.
This reduces the overall available memory by half. When a memory board hardware or DIMM
error is detected on the primary memory board(s), the secondary board(s) becomes the primary
board and remains so until the failing board is replaced. Memory Mirroring uses board-level
redundancy allowing for hot-replace.

To configure Memory Mirroring:

1. Boot the system to the System Options Menu.

2. Select BIOS Setup Utility.

3. Select Memory.

4. Select Configure System RAS and Performance

5. Set the Desired Memory Configuration to “Mirror”.

6. Select View Configuration Details.

7. Make sure Configuration Possible is “Yes”. If the option displays “No”, you may need to

install more memory to meet the requirements for this configuration.

8. Press <F10> to save changes and exit.

9. Press “Y” at the prompt to save the changes. The server reboots to activate the changes.

62 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

System Configuration Reset

Three mechanisms are available for returning the system configuration to the default values. When
a request to load the default system configuration is detected, the BIOS loads the default values
during the next POST.

 The first method to return the system to the default system configuration settings is through the

BIOS Setup Utility. Use the following instructions:

1. Boot the system to the System Options Menu.

2. Select BIOS Setup Utility.

3. From the Menu Bar, select Save, Restore and Exit.

4. Select Restore Defaults.

5. Press <F10> to save changes and exit.

6. Press “Y” at the prompt to save the changes. The server reboots to activate the changes.

 A second method to send a reset system configuration request to the server is to use the

NVRAM_CLR jumper at location J4A4 on the main board. See letter “A” in
locate the jumper block and follow the instructions below the diagram.

Figure 15 to

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 63

Service Technicians Guide

Password

Clear

3

J4A1

Circuit

Breaker Type

3

Default

Enabled

J4J3

BIOS Write

B

Default

100 V
15 A

Protect

3

J4A2

Default

Enabled

BIOS

Recovery

3

J4A3

Default

Enabled

NVRAM

Clear

3

J4A4

A

Default

Enabled

CPU 1CPU 2CPU 4CPU 3

TP01446

Figure 15. Jumper Locations

1. Observe the safety precautions, warnings, and cautions described in “Safety Information”.

2. Turn off all peripheral devices connected to the system.

3. Power down the system and unplug both AC power cords.

4. Remove the top cover. For instructions, see “

Removing the Top Cover”.

5. Move the NVRAM Clear jumper at location J4A4 on the main board to cover pins 2 and 3.

6. Install the top cover. For instructions, see “

Installing the Top Cover”.

7. Plug in the power cords.

8. Power on the system.

9. Wait for the system to boot into the Error Manager and report the NVRAM has been

cleared.

10. Power down the system and unplug both AC power cords.

11. Remove the top cover. For instructions, see “

Removing the Top Cover”.

12. Move the NVRAM Clear jumper at location JAA4 on the main board to cover pins 1 and 2.

13. Install the top cover. For instructions, see “

Installing the Top Cover”.

64 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 A third method to generate a request to reset the system configuration request is by using front

control panel buttons. Use the following steps:

1. Power off the server, but leave it plugged in to the AC power source.

2. Make sure the NVRAM clear jumper at location J4A4 is in the ‘not clear’ position. See

letter “A” in

3. Hold down the reset button for at least 4 seconds. Continue to hold the reset button down

while completing the next step.

4. While still holding down the reset button, press the power button.

5. Release the On/Off button and the reset button simultaneously.
Upon completion of these steps, the BMC asserts the clear configuration signal to emulate the

movement of the NVRAM Clear jumper. The BIOS clears the system configuration as if the
clear configuration jumper had been moved. The system configuration is cleared only once per
front panel button sequence.

The option to return the system to the defaults using the front panel configuration reset function
can be disabled by removing the clear configuration jumper from the main board. If the jumper
is removed, to prevent this reset, it should be retained.

Figure 15 to locate the jumper block.

BIOS Upgrades and Recovery

The BIOS is implemented as firmware that resides in the flash ROMs. Use the DOS based utility
iflash32.exe to upgrade the BIOS.

 NOTE

See http://www.intel.com/support/motherboards/server/SR4850HW4/ for the
latest BIOS release.

BIOS Upgrades with iflash32

 NOTE

A BIOS upgrade procedure can also be done with the latest available System
Update Package (SUP) for the Intel
SR4850HW4/M. This package is available at

http://www.intel.com/support/motherboards/server/SR4850HW4/.

®

Server Platform SR4850HW4 and

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 65

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Use the iflash32 utility to upgrade the BIOS by following these steps:

1. Boot to DOS.

2. Copy the iflash32.exe and the binary input file to a USB flash memory device.

3. Run the iflash32 utility through the command-line interface:

- Run the utility by entering the command

iflash32 [Filename] [Options]. See

Table 6 for the available options.

- To view command-line help, type

iflash32 /h or iflash32 /?

- To update the system BIOS from the command-line interface, type: iflash32 [Filename] /u

- To verify system BIOS from the command-line interface, type: iflash32 [File Name] /i

4. Turn off the system and follow the procedure to clear the CMOS.

Table 6. iflash32 Utility Command-line Options and Parameters

Parameter Description

iflash32 The name of the utility.
[File_Name] Name of the binary file used for the update. The file path can be specified with the file

name. There is no default file name or file extension. Either the “/u” or the “/i” option must
be used when specifying a file name.

/h or /? Displays command-line help. When this option is used, any other options on the command-

line are ignored.
/u Update the system BIOS. A binary file name must be specified with this option.
/i Display the current BIOS version of the system. If a binary file is specified with this option,

this option displays the information contained in the file header. This option is not valid with

any other options.
/ni Non-Interactive update mode. The utility displays only progress and error messages and

disables prompting you for input. This option is only supported in conjunction with the “/u”

option.
/r When this option is used, iflash32 will automatically reset the system after the update is

successfully completed. This option is only supported in conjunction with the “/u” option. If

an update is performed and this option is not specified, a message is displayed stating that

you must perform a manual reset before the update will take effect.

66 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

BIOS Recovery

In the case of a corrupt image or an unsuccessful update of the system BIOS, the main board can
boot in recovery mode. Recovery mode requires at least 64 MB of RAM and recovery media.

This is the mode of last resort, used only when the main system BIOS will not come up. During
recovery mode, the recovery code will load working BIOS code from the media and use it to boot
to DOS-bootable media. The minimal number of peripherals is initialized. At least one input and
one output device is initialized.

 NOTES

For information on creating a DOS bootable USB flash memory device,

Create the DOS-bootable USB Flash Memory Device”.

see “
To create a DOS-bootable CD ROM see the instructions that came with

your CD ROM burning software.

1. Read the release notes that came with the recovery BIOS.

2. Copy the BIOS recovery files to the root directory of your DOS bootable media.

3. Observe the safety precautions, warnings, and cautions described in “

4. Turn off all peripheral devices connected to the system.

5. Power down the system and unplug both AC power cords.

6. Remove the top cover. For instructions, see “

7. Move the BIOS Recovery jumper at location J4A3 on the main board to the Enabled position,

covering pins 2 and 3. See

8. Insert the DOS-bootable recovery media.

9. Power on the system. One beep indicates recovery media valid and that the flash update has

started. The system BIOS will initialize the text console and display the progress. If the
recovery media contains more than one Update Package, you will be prompted to select the
Update Package to be used.

10. The flash update will take approximately 2 minutes. Completion is indicated by four beeps and

a message on the screen. Wait for the beeps and the message.

11. Power off the system.

12. Move the BIOS Recovery jumper at location J4A3 on the main board to the Default position,

covering pins 1 and 2. See

13. Plug in the power cords and power on the system.

14. Verify that the BIOS version number matches the version of the entire BIOS that was chosen.

Figure 15 to locate the jumper block.

Figure 15 to locate the jumper block.

Removing the Top Cover”.

Safety Information”.

The BIOS may automatically invoke recovery after system reset. Automatic recovery is similar to
forced recovery, with the exception that if recovery media is not found, the BIOS requests recovery
media by repeating a low-tone beep.

Automatic recovery may be due to any of the following conditions:
 Flash integrity check failure: This includes corrupted header of the main BIOS or bad

checksum.

 Incompatible versions of the recovery BIOS and the main BIOS.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 67

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Rolling BIOS

With the Rolling BIOS feature, two copies of the BIOS are stored on the main board. These are
designated as the primary and secondary BIOS image. The primary image is the BIOS in use. The
BIOS normally boots to this primary image.

BIOS updates are diverted to the secondary image. During the subsequent boot following the BIOS
update, the system will continue to attempt to boot from the primary BIOS image. After
determining that a BIOS update occurred, the system will attempt to boot the new BIOS. If the new
BIOS fails to boot, specialized hardware switches the boot back to the known good BIOS image.
The BIOS will log the boot failure event to the SEL and display a POST error message.

Console Redirection

The BIOS supports redirection of both video and keyboard through a serial link (COM port). When
console redirection is enabled, local (host server) keyboard input and video output are passed both
to the local keyboard and video connections and to the remote console via the serial link. Keyboard
inputs from both sources are considered valid and video is displayed to both outputs. With console
redirection, the system can be operated without a host keyboard or monitor attached to the system
and run entirely via the remote console. Setup and any other text-based utilities can be accessed via
console redirection.

Serial Configuration Settings

When redirecting through a modem (as opposed to a null modem cable), the modem needs to be
configured with the following:

 Auto-answer (for example, ATS0=2, to answer after two rings).
 Modem reaction to DTR set to return to command state (e.g., AT&D1).

Failure to provide the second item will result in the modem either dropping the link when the server
reboots (as in AT&D0) or becoming unresponsive to server baud rate changes (as in AT&D2).

The option for handshaking must be set to RTS/CTS + CD for optimum performance. The CD
refers to carrier detect. If EMP is sharing the COM port with serial redirection, the handshaking
must be set to Xon/Xoff + CD. In selecting this form of handshaking, the server is prevented from
sending video updates to a modem that is not connected to a remote modem. If this is not selected,
video update data being sent to the modem inhibits many modems from answering an incoming
call. An EMP option utilizing CD should not be used if a modem is not used and the CD is not
connected.

Both EMP and console redirection require N, 8, 1 mode (no parity, 8-bit data, 1 stop bit).
The BIOS does not require that the splash logo be turned off for console redirection to function.

The BIOS supports multiple consoles, some of which are in graphics mode and some in text mode.
The graphics consoles can display the logo while the text consoles receive the redirected text.

The console redirection ends at the beginning of the Legacy OS boot (INT 19h).

68 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Keystroke Mappings

During console redirection, the remote terminal (which may be a dumb terminal or a system with a
modem running a communication program) sends keystrokes to the local server. The local server
passes video back over this same link. The keystroke mappings follow VT-UTF8 format with the
following extensions.

Setup Alias Keys

The <Del> and <Ctrl>-<function key> combinations are synonyms for the <F2> or “Setup” key.
These are not prompted for in screen messages. These hotkeys are defined only for Console
Redirection support, and are not used on locally attached keyboards.

Standalone <Esc> Key for Headless Operation

To complete an escape sequence, the timeout must be two seconds for entering additional
characters following an escape.

 <Esc> followed by a two-second pause is interpreted as a single escape.
 <Esc> followed within two seconds by one or more characters that are not forming a sequence

described in this document are interpreted as <Esc> plus the character or characters, not an
escape sequence.

All of the following escape sequences are input sequences, that is, they are sent to the BIOS from
the remote terminal.

Table 7. Console Redirection Escape Sequences

Escape Sequence Description

<Esc>R<Esc>r<Esc>R
This will implement but will default to “disabled”.
<Esc>( BMC Mux Switch escape sequence
<Esc>CDZt<terminal-type-number> Dynamic Terminal Type Choic e, where:

<Esc>-CDZ0 Inhibit Console Redirection
<Esc>-CDZ1 Restart Console Redirection
<Esc>-CDZ2 “Soft” Inhibit Console Redirection, without serial port or

Remote Console Reset

0 = PC-ANSI (the only current terminal type)
1 = VT100 (not implemented, but honored as VT100+)
2 = VT100+
3 = VT-UTF8

modem reset

Limitations

BIOS Console redirection terminates after an EFI-aware operating system calls EFI Boot Service
ExitBootServices. The operating system is responsible for continuing the Console Redirection after
that point. BIOS console redirection is a text console and any graphical data such as a logo are not
redirected.

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Interface to Server Management

If BIOS determines that console redirection is enabled, it passes the baud rate through the
Intelligent Platform Management Bus (IPMB) to the appropriate management controller.

Sample Setup for Console Redirection

Below is an example of how to configure the console/host and server for console redirection. In this
example, the console is running under Windows. The console and server is directly connected
through the serial ports of both systems using a serial null modem cable:

Server Configuration

1. Power on the server.

2. When prompted, press the <F2> key to enter BIOS Setup.

3. The BIOS Setup menu displays the Main menu. Use the arrow keys move to the Server

Management menu.

4. At the Server Management menu, select Console Redirection.

5. Select COM1 Console Redirection.

6. Set Console Redirect to “Enabled”.

7. Set the Bit Rate to “115.2K”.

8. Set the Flow Control to “RTS/CTS”.

9. Set the Terminal Type to “PC-ANSI”.

10. Press the <F10> key.

11. At the prompt to save changes and exit BIOS Setup, select “Yes” and press the <Enter> key .

12. The server reboots and console redirection is enabled.

13. Power down the server and configure the console.

Console Configuration

1. Boot the console into the operating system.

2. Click the Start button in the task bar.

3. Select Programs>Accessories>Communications and click “Hyperterminal”.

4. At the Connection Description window, enter “guest” for the name and click “Ok”.

5. At the Connect To window, select the COM port of the console that the Null modem is

connected. In this example, it is COM1.

6. At the COM1 Properties window, select “115200” in the Bits per second (Baud rate) box to

match what was configured on the server.

7. Select “Hardware” for the Flow Control to match what was configured in the BIOS Setup

(CTS/RTS is the hardware flow control).

8. Leave the default settings for the other boxes. Click “Ok” to accept the settings and enter the

Hyperterminal screen.

9. Power on the server. The console starts displaying the redirection once the video synchronizes

on the server.

70 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

LSI Logic* MPT SCSI Utility

The LSI Logic* MPT SCSI Utility provides a way to configure SCSI features. This configuration
utility is accessed by pressing <Ctrl>-<C> during POST, right after the memory test but before
entering the System Options Menu screen. The LSI Logic* MPT SCSI Utility main menu appears
as shown in the figure below.

Figure 16. LSI SCSI Utility Main Menu

Press <F2> to select “Menu”. This provides access to the menu options “Boot Adapter List” and
“Global Properties”.

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The boot adapter list allows you to add or remove boot adapters. This screen is shown by the figure
below.

Figure 17. Boot Adapter List

72 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

The Global Properties List screen allows you to set the properties for all adapters being controlled.
This screen is shown by the following figure.

Figure 18. Global Properties List

The following list shows the available options for each setting option.

 Pause when Boot alert Displayed: “[No]” or “[Yes]”
 Boot Information Display Mode: “[Verbose]” or “[Terse]”
 Negotiate with Devices: “[Supported]” or “[All]”
 Video Mode: “[Color]” or “[Monochrome]”
 Disable Integrated RAID: “[No]” or “[Yes]”
 Support Interrupt: “[Hook Interrupt, The Default]” or “[Bypass Interrupt Hook]”
 <Restore Defaults>: Restores the default configuration of the adapters

Press the <Escape> key to exit the Global Properties List and return to the Main menu.
To select the adapter to be configured, use the arrow keys to highlight the adapter then press

<Enter>. The screen clears and the following message is displayed:

Scanning for devices.

 NOTE

If the RAID on Motherboard (ROMB) feature is not enabled, the
following message will be displayed:

Current Firmware does not support IME RAID type. Press
any key to continue.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 73

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Figure 19 shows the adapter properties and the configuration settings.

Figure 19. Adapter Properties

The following list shows the available options for each setting category.
 <Device Properties>: Takes you to the Device Properties menu shown in

Figure 20 on the

following page.

 Host SCSI ID: “[0]” to 15]”
 SCSI Bus Scan Order: “[Low to High (0..Max)]” or “[High to Low (Max..0)]”
 Removable Media Support: “[None]”, “[Boot Drive Only]”, or “[With Media Installed]”
 CHS (Cylinder Head Sector) Mapping: “[SCSI Plug and Play Mapping]” or “[Alternate CHS

Mapping]”

 Spin up delay (seconds): “[1]” to “[15]”
 Secondary Cluster Server: “[No]” or “[Yes]”
 Termination: “[Auto]”
 <Restore Defaults>: Allows you to restore the default configuration of the SCSI adapter.

74 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Figure 20. Device Properties

The Device Properties Menu shows options for devices attached to the adapter. It is a large menu
and requires the use of the arrow keys to move fully to the left and fully down to see all
configuration options. Slide bars (not shown above) at the right and on the bottom of the screen
help define your location in the menu. The following list shows the available options for each
setting category:

 MB/Sec: “[320]”
 MT/Sec: “[0]”, “[5]”, “[10]”, “[20]”, “[40]”, “[80]” “[160]”
 Data Width: “[16]” or “[8]”
 Scan ID: “[Yes]” or “[No]”
 Scan Luns >0: “[Yes]” or “[No]”
 Disconnect: “[On]” or “[Off]”
 SCSI Timeout: “[<10>]”
 Queue Tags: “[On]” or “[Off]”
 <Restore Defaults>: Discards all changes. No warning message is provided before discarding

the changes.

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If you made changes before choosing to exit this menu, the Exit menu provides three options:
“<Cancel Exit>”, “<Save Changes then exit this menu>”, and “<Discard changes then exit this
menu>”. To exit the utility, select “<Exit the Configuration Utility>”. After exiting, the system will
reboot.

Figure 21. Adapter and/or Device Properties Exit Menu

76 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Platform Confidence Test

The Platform Confidence Test (PCT) diagnostic utility is included on the Intel® Server Platforms
SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The PCT checks the hardware

configuration for incorrect assembly issues. Results are shown for field replaceable units (FRUs),
such as the installed processor modules, the server board, disks, and memory. The Platform
Confidence Test probes for the hardware present at the start of each test and reports the identified
components. In this way, the Platform Confidence Test will indirectly identify many assembly and
cabling errors (cables broken or improperly seated, etc.) when installed components are not
reported.

Installing the Platform Confidence Test

Use the following steps to install the Platform Confidence test on your Intel® Server Platform
SR4850HW4 and SR4850HW4/M:

1. Insert the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD into

a Windows* based system.

2. Allow the autorun feature launch the graphical user interface. If auto run does not launch the

GUI, launch it manually by double clicking on your CD-ROM drive.

3. Select the Utilities page.

4. Drop down the menu and choose “Platform Confidence Test”.

5. Click the “Create Diskette” icon.

6. When prompted, choose to save the file to a temporary folder on your hard drive.

7. Locate and run the ****PCT file you just saved on your hard drive, where ****PCT.exe is the

code for a particular board program obtained from the CD. Running this program extracts the
files for the Platform Confidence Test and a file called MKBOOT.BAT onto the floppy drive.

8. Reboot the server to the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment

Toolkit CD.

9. Insert the floppy with the Platform Confidence Test files into the floppy drive.

10. Select “Quit” and then “Quit Now” to exit to DOS

11. At the DOS prompt, change to the floppy disk and execute the MKBOOT.BAT file. This

makes your floppy disk bootable and copies the DOS components needed to create a
RAMDRIVE onto which the Platform Confidence Test will be extracted.

12. Reboot your system to the floppy.

13. You will be asked to agree to a licensing agreement before the files expand. The agreement is

in the file LEGAL.TXT.

14. A RAMDRIVE will be created and the diagnostic tests are copied onto it.

15. When the copy process is complete, you will be presented with a menu of three test options.

These menu options are discussed in greater detail below.

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Platform Confidence Test Options

Three Platform Confidence Tests are available: “Quick Test”, “Comprehensive Test”, and
“Comprehensive Test with Continuous Looping”. The duration of each test depends upon the
number of processors and the amount of memory installed. On completion of each test and after the
test results are displayed, the program returns to the main menu.

 Quick Test: The Quick Test suite runs a subset of available tests. It identifies the processor

type, speed, and the number of processors installed. The base and total memory sizes and the
attached hard disks are also identified. For the quick test, you should verify that the
configuration displayed at the conclusion of the test includes all the hard disks, memory and
processors you have installed in the system. The test will identify drives attached to any SCSI
controllers in the system, not just the onboard controller. This test will not identify other SCSI
devices, such as a tape backup device. If the configuration does not identify all the processors,
memory and hard disks you have installed, press <Ctrl>-<Break> to exit the test and review the
troubleshooting section in the PCT manual.

 Comprehensive Test: The comprehensive test probes for the same items as the Quick Test, but

in greater depth. In addition, it identifies the keyboard and mouse, the COM1 and COM2 ports,
and the onboard video controller with its memory. The processor floating point unit (FPU) is
tested and more extensive tests are run on the memory and cache. Extensive tests are also run
on the onboard peripheral controllers, integrated components and the chipset.

 Comprehensive Test with Continuous Looping: This test is identical to the comprehensive

test, but it continuously loops through the tests until you presses <Ctrl>-<Break> to stop the
test. This helps to identify intermittent failures. The normal comprehensive test result summary
is displayed, but the status reflects the sum of all tests. If a test failed one or more times during
the run, it will be reported as a failing component. The number of times the test cycle was
repeated is displayed in the result summary screen.

System Configuration Wizard (SCW)

The System Configuration Wizard (SCW) is a combination of software applications, batch files and
helper applications that help you with the initial configuration of your Intel® server. The SCW
supports IPMI 2.0, 1.5, and later compatible platforms. It performs the following activities:

 Set the system time and date in the BIOS.
 Loads Field Replaceable Units (FRUs), Sensor Data Records (SDRs).
 Sets the System Asset Tag.
 Configures the channels present on the server.
 Configures the users supported by the server.
 Sets Server Management settings, including an IP address and LAN/Alert settings.
 Configures the Advanced Features if supported on the server.
 Starts the execution of utility applications that can be used to manually configure the server.
 Creates startup or installation diskettes for hardware device drivers and server configuration

utility applications.

 Launches the SELViewer Utility.
 Launches the FRUViewer Utility.
 Provides help.

78 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

The SCW does not perform the following functions:

 Install and / or update the BIOS.
 Install and / or update the firmware.

The SCW and Intel® Server Management (ISM) can each be used to configure the firmware on the
server, but these items only need to be configured once. If you are installing the Intel® Server
Management software on this server, you do not need to use the SCW to configure LAN channel 1,
the serial channel, or users. The Intel® Server Management software will allow you to configure
these items later, from the operating system. The SCW will ask you if you are using Intel® Server
Management software and not prompt you to configure these items if you are using Intel® Server
Management.

On some screens in the SCW application, you can choose multiple entries. These selection options
have square check-boxes, not round radio selection buttons. When multiple selections are
permitted, the SCW will configure each item you select.

Some options require other options to be selected. In these cases, the SCW automatically selects the
options required for the options that you selected. The reverse is also true. If an option is
unchecked, then all options dependent on that option are automatically unchecked.

Starting the System Configuration Wizard

To run the SCW, boot your server from the Intel® Server Platforms SR4850HW4 and SR6850HW4
Deployment Toolkit CD. The Start screen provides a brief description of the Server Configuration

Wizard.

Figure 22. System Configuration Wizard Start Screen

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Service Technicians Guide

This screen gives you the following options, from which you can choose one:
 Server Configuration Wizard: The Server Configuration Wizard presents a series of screens,

allowing the setup of the server to be either almost hands-off for the beginner, or nearly as
detailed as using the Server Platform Setup Utility for an expert user. The SCW can also run in
a silent mode of operation, where you provide a previously saved server configuration file on a
floppy diskette that the SCW uses to configure the server.

 Create Diskettes: Select the Create Diskettes option to create diskettes that are used to do

utility installations and perform device driver installations.

 Server Configuration Utilities: The Server Configuration Utilities button allows you to

manually set up the server configuration using specific software utilities that will set up the
BMC parameters.

Select the appropriate action and click Continue. The following sections walk through the screens
you will see following the selection of each of these options.

Using the Server Configuration Wizard Option

When the SCW starts, it checks the status of the server to determine what information it needs to
ask. To do this, SCW probes the server for the following:

 Main board
 FRU devices
 SDRs
 Chassis type
 Firmware version
 BIOS version
 Channels
 Users
 Advanced Feature Support

After the probe is complete, the SCW leads you through screens that ask for information about the
server. When all of the information has been gathered, the SCW asks for the permission to
complete the server configuration. It stores the configuration information in non-volatile memory
and it configures the BIOS and the BMC.

The SCW asks first if Intel® Server Management is installed on this server. If you select Yes, the
SCW does not ask you about configuring LAN channel 1, the serial channel, or users. If you select
No, you are given the option to configure these items through the SCW. The SCW continues by
asking you to choose to configure the FRUs, SDRs, the System Asset Tag, remote management and
advanced features (if the Intel

®

Management Module –Advanced Edition is installed). See the

following figure.

80 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Figure 23. Configuration Options

 Load SDRs only onto this server: When this box is checked, the SCW will ask you questions

about the SDRs and will load them based on how you answer those questions.

 Load FRUs and SDRs onto this server: The FRUs and SDRs are loaded based on the

master.cfg file found in the \FRUSDR folder in the Intel® Server Platforms SR4850HW4 and
SR6850HW4 Deployment Toolkit CD.

 Configure this server with a System Asset Tag: When this box is checked, the SCW will ask

you questions about the system asset tag to assign to the system.

 Configure the Channels on this server: The Configure Channels checkbox allows you to

configure the various channels available on the server.

 Configure the Users on this server: The Configure Users checkbox allows you to configure

the users supported on this server.

 Configure Advanced Features on this server: The Configure Advanced Features checkbox

®

allows you to configure the Advanced Features of an Intel
Edition system configuration. This option is available only on a system that uses the Intel

Management Module –Advanced

®

Management Module –Advanced Edition.

®

If your server has the Intel

Management Module – Professional Edition installed, the following

options are included by default:

 Load FRUs and SDRs onto this server
 Configure Channels on this server
 Configure Users on this server

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If your server has the Intel® Management Module –Advanced Edition installed, the following
options are included by default:

 Load FRUs and SDRs onto this server
 Configure Channels on this server
 Configure Users on this server
 Configure Advanced Features on this server

After you decide which of the options to program and press the Continue button, the SCW will exit
from the graphical user interface mode and begin programming the options. If you do not select any
options, the SCW will exit.

Selecting or deselecting options on this screen does not affect the existing state of the options on
the server. If you check an option, it only implies that you intend to configure it. If you do not
select an option, it only implies that you do not want to make any changes to that option while
using SCW; it does not disable the option on the server.

After you press Continue, you are brought to a screen on which you need to set the date and time on
the server. The date and time are saved as soon as you press Continue. This screen also shows you
the versions of the HSC, firmware, and BIOS that are installed on the server.

Configuring SDRs and FRUs

Sensor Data Records (SDRs)

Before the Sensor Data Records can be loaded, you must provide information about your server.
This information is gathered through a series of screens. The actual questions differ depending on
the configuration of the server. You might be asked for the type of main board, the chassis, and the
type and number of fans that are in the platform.

Field Replaceable Units (FRUs)

Each server comes with the FRUs pre-programmed, but you may want to refresh them from a
current Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The SCW
supports loading ASCII FRU data from a file similar to the FRUSDR Load Utility’s
MASTER.CFG file. This file is called SCW_<platform>.CFG. The file is modified to remove
many of the prompt text entries of the MASTER.CFG file so that the SCW can go directly to the
pertinent hardware-specific questions you will need to answer. The SCW will refresh the FRUs
when the option “Load FRUs and SDRs onto this server” is selected.

82 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Configuring Channels

The Channels configuration screen provides a way for you to configure the various channels in the
system. If your server has the Intel
channel and one serial modem channel are supported. If your server has the Intel

®

Management Module – Professional Edition, one LAN

®

Management
Module –Advanced Edition, your server supports one LAN channel, one serial modem channel, and
one advanced LAN channel.

Figure 24. Channels Configuration Screen

The LAN Channel configuration provides a way to configure the individual LAN channel(s) on the
system. The configuration of each LAN channel is spread across several configuration screens.

 Configure LAN Channel 1 on this server: The Configure LAN Channel 1 checkbox allows

you to configure LAN Channel 1. LAN channel 1 is available regardless of the version of the
Intel® Management Module that is installed.

 Configure Serial/Modem Channel on this server: The Configure Serial/Modem Channel

checkbox allows you to configure Serial/Modem Channel.

®

 Configure Advanced Intel

Management Module LAN Channel on this server: The Intel®

Management Module - Advanced Edition LAN Channel checkbox allows user to configure the
Intel® Management Module LAN channel. This option is available only on the Intel

®

Management Module –Advanced Edition.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 83

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LAN Channel Configuration Screen 1 – LAN IP Setup

Figure 25. LAN Channel Setup Screen 1

When this screen is displayed, the settings shown are the current settings for this LAN channel on
the server. Unless otherwise noted, all fields on this screen must have valid data entered into them.
The Continue button is disabled/grayed out until all of the edit boxes on the screen are filled in.

 Static IP: The Static IP radio button allows you to manually set the Host IP Address, the

Subnet Mask, the Gateway IP Address and the Backup Gateway IP Address. The Backup
Gateway IP Address field can be left blank.

 DHCP IP: The DHCP radio button enables the dynamic host configuration protocol to allow

the server to automatically assign the host IP address, router IP address and subnet mask. If the
DHCP radio button is selected, the Host IP Address, Subnet Mask, Gateway IP Address, and
Backup Gateway IP Address edit boxes are disabled. These values are assigned by the DHCP
server.

 Host IP Address: The Host IP Address edit box allows you to enter the host IP address for this

LAN channel. The Host IP Address is the Logical or Internet Address of the server. The Host
IP Address accepts is entered as a dotted decimal IP address, such as 192.168.0.2. This option
is available only if Static IP is selected.

 Subnet Mask: The Subnet Mask edit box allows you to enter the subnet mask for this LAN

channel. The Subnet Mask is the logical or Internet address of the host’s subnet. The server
uses this to decide if the alert destination is in the local subnet or in another subnet relative to
the server. The Subnet Mask IP address is entered as a dotted decimal IP address, such as

255.255.255.0. This option is available only if Static IP is selected.

84 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 Gateway IP Address: The Gateway IP Address edit box allows you to enter the Gateway IP

address for this LAN channel. The Gateway IP Address is the logical or Internet address of the
router. The Gateway IP Address is entered as a dotted decimal IP address, such as 10.0.0.254.
This option is available only if Static IP is selected.

 Resolve Gateway MAC Address: The Resolve Gateway MAC Address checkbox, when

checked, instructs the SCW to attempt to automatically resolve the MAC address for the
server’s IP address. You can enter an address here only if Static IP is selected.

If the Gateway MAC address cannot be resolved by the server’s IP Address that you entered, the
SCW displays the following dialog, which allows you to enter a MAC address.

Figure 26. Gateway MAC Address Resolution

 MAC Address: Use the MAC Address edit box to enter the Gateway MAC address for the

server’s IP address, if it is known. As an alternative, you can select Resolve MAC Address. If
neither of these options is right for your circumstances, you can disregard both and click OK, in
which case, alerts are broadcast.

 Resolve MAC Address: Resolve MAC Address is used to attempt to resolve the MAC address

for the server’s IP address. Press this button if the resolution attempt failed because the server
was not connected to the network.

You will see the same dialog box when resolving the Backup Gateway MAC Address.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 85

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LAN Channel Configuration Screen 2 –Server Management and Serial Over LAN Setup

This screen allows you to continue to enter the necessary settings to configure the specified LAN
channel.

Figure 27. LAN Channel Setup Screen 2

When this screen is displayed, the settings shown are the current settings for this LAN channel on
the server. The continue button is enabled at all times on this screen.

 Enable LAN Access: Enable LAN Access allows you to enable or disable the LAN access for

the server. When checked, all of the LAN access parameters are enabled and you can set them
to the appropriate values. When not checked, all of the LAN access parameters on this page are
disabled. The state of this option also determines whether Serial Over LAN (SOL) can be set
up. If this option is disabled, SOL cannot be configured and the Enable Serial Over LAN
checkbox is disabled.

 LAN Privilege Level Limit: Privilege Level Limit dropdown list allows you to select a

privilege limit for the channel that is being configured. This privilege level takes precedence
over the user privilege limit. If a channel privilege level is set at User level, for example, then
users can only execute user-level commands, even if the user privilege level is set higher than
User. The meanings of the different privilege level limits are explained below.

86 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 User: Only “benign” commands are allowed. These are primarily commands that read data

structures and retrieve status. Commands that can be used to alter BMC configuration, write
data to the BMC or other management controllers, or perform system actions such as resets,
power on/off, and watchdog activation are disallowed.



Operator: All BMC commands are allowed, except for configuration commands that can

change the behavior of the out-of-band interfaces. For example, Operator privilege does not
allow the capability to disable individual channels, or change user access privileges.

Administrator: All BMC commands are allowed, including configuration commands. An



administrator can even execute configuration commands that would disable the channel that the
Administrator is communicating over.

 Enable Serial Over LAN: Allows you to enable or disable the SOL access for the server.

When checked, all of the SOL access parameters are enabled and you can set them to the
appropriate values. When not checked, all of the SOL access parameters on this page are
disabled.

 Serial Over LAN Privilege Level Limit: The SOL Privilege Level Limit dropdown list allows

you to set the SOL privilege level that is required to be able to activate SOL mode using the
Activate SOL command. This privilege level takes precedence over the user privilege limit. If
the privilege level is set at User level, for example, then users can only execute user-level
commands, even if the user privilege level is set higher than User. The possible privilege level
choices are the same as the LAN Privilege levels.

 SOL Number of Retries: The SOL Number of Retries edit box allows you to enter the number

of retries permitted while attempting access in SOL mode. The valid range is from one to
seven.

 SOL Retry Interval: The SOL Retry Interval edit box allows you to enter a number for

specifying the interval between two retries while attempting access in SOL Mode. The valid
range is from one to 255.

 SOL Baud Rate: The SOL Baud Rate dropdown list allows you to set SOL baud rate desired.

The valid choices are 9600bps, 19.2kbps, 38.4kbps, 57.6kbps or 115.2kbps.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 87

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LAN Channel Configuration Screen 3 – LAN Alerting Set u p

This screen allows you to continue to enter the necessary settings to configure the specified LAN
channel.

Figure 28. LAN Channel Setup Screen 3

 Enable LAN Alerting: Allows you to configure the LAN alert settings for this LAN channel

on the server. The availability of all settings on this display depends on the setting of this
checkbox.

 Alert Destination Console 1 IP Address: Allows you to enter the first alert destination IP

address for this LAN channel. The Alert IP Address is the logical or Internet address of the
Alert-Destination. In case of single node destination this is the unicast or specific IP address.
This is the IP Subnet address if the alert needs to be broadcast within a particular subnet. The IP
is entered as a dotted decimal IP, such as 192.168.0.2.

 Resolve Alert Destination 1 MAC Address: Instructs the SCW to resolve the MAC address of

the first alert destination IP address. If the Alert Destination MAC address cannot be resolved,
then the SCW will display a dialog which allows you to enter in a MAC address. A final option
would be to just continue, which would result in alerts being sent via broadcast.

 Alert Destination 1 MAC Address: The Alert Destination MAC Address is the physical or the

Ethernet address of the Alert Destination. It corresponds to the Alert Destination IP Address.
The MAC address is entered as six dotted hexadecimal bytes, such as 3e.4d.ab.12.c3.23.

88 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 Alert Destination Console 2 IP Address: The Alert Destination Console 2 IP Address edit

box allows you to enter the IP address for the second alert destination for this LAN channel. In
case of single node destination this is the unicast or specific IP address. This is the IP Subnet
address if the alert needs to be broadcast within a particular subnet.

 Resolve Alert Destination 2 MAC Address: The Resolve Alert Destination 2 MAC Address

checkbox, if enabled, instructs the SCW to attempt to automatically resolve the MAC for this
LAN channel. If the Alert Destination 2 MAC address cannot be resolved, then the SCW will
display a dialog, which allows you to enter a MAC address. A final option would be to just
continue, which would result in alerts being sent via broadcast.

 Alert Destination 2 MAC Address: The Alert Destination 2 MAC Address edit box allows

you to enter the MAC address for the second alert destination on this LAN channel. The Alert
Destination MAC Address is the physical or the Ethernet address of the Alert Destination. It
corresponds to the Alert Destination IP Address. The MAC address is entered as six dotted
hexadecimal bytes, such as 3e.4d.ab.12.c3.23.

 SNMP Community String: The SNMP Community String edit box allows you to enter the

community field in the Header section of the SNMP trap sent for a LAN alert. If a string is not
set on the server, then the SCW will display and set the string as public. The string must be
from 5 – 18 characters long.

 LAN Alert Filters: If you press the LAN Alert Filters button, the SCW will display the

following screen with which you can check the filters that are to be used when sending out
alerts.

 No Email Alerts: The No Email Alerts Radio Button allows you to specify that none of the

alerts that may be configured are to go to any configured email addresses. This is the default

®

setting in Intel

Management Module – Professional Edition system configurations, and

cannot be changed on these system configurations.

 Send Email Alerts via LAN Alert IP Address 1: The Send Email Alerts via LAN Alert IP

Address 1 radio button allows you to specify that all LAN alerts configured to go the first alert
IP address are instead to be sent as emails. This option is available only on the Intel
Management Module –Advanced Edition system configuration.

 Send Email Alerts via LAN Alert IP Address 2: The Send Email Alerts via LAN Alert IP

Address 2 radio button allows you to specify that all LAN alerts configured to go the second
alert IP address are instead to be sent as email messages. This option is available only on the

®

Management Module –Advanced Edition system configuration.

Intel

®

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 89

Service Technicians Guide

The next screen displayed allows you to select the type of alert to receive:

Figure 29. Configuring LAN Alert Filters

 Select All Button: This button will select all of the filter checkboxes on the dialog.
 Clear All: This button will clear all of the filter checkboxes on the dialog.

Configuring the Serial/Modem Channel

The Serial/Modem channel option is available on both the Intel® Management Module –
Professional Edition and Intel

The Serial/Modem Connection configuration section provides the mechanism to configure the
serial/modem channel that is present on the system. The configuration of the serial/modem channel
is spread across several configuration screens. The first screen sets data specific to configuring the
modem. The second screen sets data specific to the access modes. The last screen sets data specific
to paging, if paging is desired on the server.

®

Management Module –Advanced Edition system configurations.

90 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Serial/Modem Configuration Screen 1 – Modem Setup

When the screen comes up, the settings displayed are the current setting on for the serial/modem
channel on the server. All fields on this screen are required to have valid data entered. The
Continue button is disabled/grayed out until all of the edit boxes on the screen above have data
entered.

Figure 30. Modem Configuration

 ESC Sequence: The ESC Sequence edit box allows you to enter the escape sequence string for

the modem. The string is sent to the modem before sending a command string to the modem.
The edit control will limit the number of characters that can be entered for the ESC Sequence
string to five.

 Hang-up String: The Hang-up Line edit box allows you to enter the hang-up ling string. This

string is sent to the modem whenever the EMP wants to terminate the session. The EMP
automatically sends an <Enter> character after this string. The edit control will limit the
number of characters that can be entered for the Hang-up String to eight.

 Modem Init String: The Modem Init String edit box allows you to enter the modem

initialization string. This string is transmitted every time a serial/modem connection is
initialized. The string length of the Modem Init String is determined at run time and the edit
control will limit the number of characters that can be entered to that value.

 Modem Dial Command: The Modem Dial Command edit box allows you to enter the modem

dial command string. This string is transmitted every time a Platform Event Page is sent. This
string is sent before the paging string to indicate to the modem how to dial.

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Serial/Modem Configuration Screen 2 - Configuring Remote Server Management Options for a Serial / Modem Connection

This screen allows you to continue to enter the necessary settings to configure the serial/modem
channel.

Figure 31. Remaining Serial/Modem Configuration Parameters

 Enable Access: The Enable Access checkbox allows you to enable or disable Serial/Modem

connectivity. When checked, all of the Serial/Modem parameters are enabled and you can set
them to the appropriate values. When not checked, all of the Serial/Modem parameters on this
page are disabled.

 Serial Privilege Level: The Serial Privilege Level dropdown list allows you to select a

privilege limit for the serial channel. This privilege level takes precedence over the user
privilege limit. If the privilege level is set at User level, for example, then users can only
execute user-level commands, even if the user privilege level is set higher than User. The
possible privilege level choices are the same as the LAN Privilege levels.

 Connection Mode: The Connection Mode combo allows you to configure the method to

connect to the Serial/Modem connectivity. The valid choices are:

- Direct Connect: For applications that connect to the serial/modem port directly to another

computer system.

- Modem Mode: For applications where the serial/modem port is connected to an external

modem.

92 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 System Phone Number: The System Phone Number edit box allows you to enter the phone

number used to connect to this system. The length of the phone number allowed is determined
at run time. The SCW will limit the number of characters that can be entered at runtime.

Serial/Modem Configuration Screen 3 - Configuring Alerting over a Serial/Modem Connection

This screen allows you to continue to enter the necessary settings to configure the serial/modem
channel. The Continue button is disabled/grayed out until all edit boxes on the screen have data
entered.

Figure 32. Configuring Serial Alerts

 Enable Serial/Modem Paging Checkbox: The Enable Serial/Modem Paging checkbox allows

you to enable Serial/Modem paging. When checked, the remaining controls on this screen are
also enabled so that Serial/Modem paging can be configured. If this checkbox is cleared, all
controls are disabled and Serial/Modem paging shall be disabled on the server.

 Alert Destination Phone Number Edit Box: The Alert Destination Phone Number edit box

allows you to enter the phone number of the system that is to receive Alerts through a
serial/modem connection.

 Paging String Edit Box: The Paging String edit box allows you to enter the paging string that

contains the characters that are sent once the connection has been made. The length of the
Paging String is determined at run time. The paging string is concatenated with the Alert
Destination Phone Number entered on this screen. Therefore, it is not necessary to enter the
Alert Destination Phone Number with the Paging String.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 93

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 Blackout Period Edit Box: The Blackout Period edit box allows you to enter the time, in

minutes, between successive pages. The valid range is [0 – 255] where 0 disables the blackout
period.

 Alert Paging Filters: If you press the Alert Paging Filters button, the SCW will display the

following screen with which you can check the filters that are to be used when sending out
alerts.

Figure 33. Configuring Serial Alert Filters

LAN Channel Configuration Screen 3 – LAN Alerting Setup” for information about this

See “
screen.

94 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Select Users to Configure Screen

The Configure Users Screen provides a mechanism for configuring user access to LAN and
Serial/Modem channels. A maximum of four users are supported by the Intel

®

Server Platform
SR4850HW4 and SR4850HW4/M. The screens allow configuration of user settings like username,
password and the per-channel configuration for each user. These options are available on both the

®

Management Module – Professional Edition and the Intel® Management Module –Advanced

Intel
Edition system configurations.

Figure 34. User Configuration Selection Screen

 Configuring the User 1 [Anonymous User] on this server: If you select this box, you will be

presented screens to configure the anonymous user.

 Configuring User 2 on this server: If you select this box, you will be presented screens to

configure the second user.

 Configuring User 3 on this server: If you select this box, you will be presented screens to

configure the third user.

 Configuring User 4 on this server: If you select this box, you will be presented screens to

configure the fourth user.

 Select All: If you click this button, all of the above options are selected. Use this if you want to

configure all four users. This button is available only if all of the users are configurable.

 Clear All: If you click this button, all of the above options are de-selected. This button is

available only if all of the users are configurable.

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 95

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Configure Users Screen

The Configure Users Screen provides a mechanism for configuring user access to LAN and
Serial/Modem channels. The maximum number of users that can be configured for a system
depends on that system. The screens allow configuration of user settings like username, password,
and the per-channel configuration for each user.

Figure 35. User Configuration Screen

 Enable User: The Enable User checkbox allows you to enable or disable this user. When the

checkbox is enabled, all other configuration items for this user become enabled.

 Username: The Username edit box is used to allow a custom name to be assigned to a user

configuration. For User 1, the name must be set to Anonymous. Therefore, this option is
disabled for User1.

 Set Password for this User: The Set Password button displays a dialog box that allows a

password to be set for the selected user.

 LAN Channel 1 Privilege Level Limit: The LAN Channel 1 Privilege Level Limit list allows

you to select the privilege level for the user being configured. The global privilege level set for
LAN channel access takes precedence over the user privilege level. For example, if the LAN
channel is configured for user access only, then users are limited to user operations regardless
of the user privilege level.

 LAN Channel 2 Privilege Level Limit: The LAN Channel 2 Privilege Level Limit dropdown

list allows you to select the privilege level the user being configured.

96 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

 Serial Channel Privilege Level Limit: The Serial Channel Privilege Level dropdown list

allows you to select the privilege level for the serial/modem channel access of the user being
configured.

 Advanced LAN Channel Privilege Level Limit: The Advanced LAN Channel Privilege Level

dropdown list allows you to select the privilege level for the Intel

®

Management Module -

Advanced Edition LAN channel access for the user being configured. This option is available

®

only on the Intel

Management Module –Advanced Edition system configuration.

 Enable HTTP for this User: The Enable HTTP for this User checkbox is provided to Enable

HTTP feature for this user on the Intel

®

Management Module - Advanced Edition LAN
Channel. This option is available only on the platform configuration that uses the Intel
Management Module –Advanced Edition.

 Enable HTTPS for this User: The Enable HTTPS for this User checkbox is provided to

®

Enable HTTPS feature for this user on the Intel

Management Module - Advanced Edition
LAN Channel. This option is available only on the platform configuration that uses the Intel
Management Module –Advanced Edition.

 Enable Telnet for this User: The Enable Telnet for this User checkbox is provided to Enable

Telnet feature for this user on the Intel
This option is available only on the platform configuration that uses the Intel

®

Management Module Advanced Edtion LAN Channel.

®

Management

Module –Advanced Edition.

®

®

Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 97

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Setting a System Asset Tag

The screen below allows you to enter the asset tag for the server. The asset tag is a string that is the
identification number or serial number that has been assigned to the server. The asset tag can
contain text as well as numbers. The maximum possible length of the asset tag is determined at
runtime based on the FRUAREA, which is not known until the Asset Tag is saved to the server. It
must have a minimum of two characters. The Continue button is disabled until a System Asset Tag
has been entered.

Figure 36. Setting the System Asset Tag

98 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide

Configuring the Advanced Features

Advanced Features are configured through three main screens and several sub-screens. Each screen
displays the configuration options for one or more of the advanced features. The Advanced
Features are available only on the platform configuration that uses the Intel
–Advanced Edition.

Advanced Features Configuration Screen 1: SNMP, KVM, Telnet

The first Advanced Features Configuration screen allows you to enable and/or configure the SNMP
(simple Network Management Protocol), KVM (Keyboard/Video/Mouse) and Telnet advanced
features.

®

Management Module

Figure 37. Advanced Features Configuration Screen 1

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SNMP Settings

The BMC SNMP (Simple Network Management Protocol) feature provides a way for basic server
management information access and control operations to be available Out Of Band (OOB). This
allows server management without requiring any operating system agents and provides for Pre-OS
and operating system hung operation.

The BMC provides support for SNMP v1, v2 and v3. As originally defined, SNMP is intended to
allow a remote host to monitor network performance at various servers, gateways, routers and other
assorted network appliances. The data monitored are typically things like number of packets per
second, packet fragmentation, etc.

 Enable SNMP: The SNMP Enable checkbox, when checked, turns on the SNMP feature and

also enables the remaining SNMP configurations items.

 SNMP Port: The SNMP Port is the port on which the SNMP agent is listening on the server.

You can configure the SNMP port using this field. The default is 161. The valid range is 1 –

65535. This configuration item is available only when the SNMP Enable checkbox is checked.

KVM Settings

The Remote KVM (Keyboard, Video, and Mouse) feature provides a means to capture and redirect
managed server video graphics to a remote console (running KVM software) over the network.
Video memory from the managed server shall be compressed, encrypted and sent over the Internet
using IP to a remote client. In addition, keyboard and mouse activity from the remote console can
be received for input to the managed server. This feature is available only on the Intel

®

Management Module –Advanced Edition.
 Enable KVM: The KVM Enable checkbox, when checked, turns on the KVM feature for this

server.

Telnet Settings

The Common CLI provides a common syntax for command-line interface commands across the
channels and platforms to communicate with the BMC through scripting. The command syntax is
different from the syntax specified by IPMI 1.5 for Terminal Mode text commands.

The Telnet protocol in the net stack always uses the Common CLI command syntax for its text
commands. It creates an IPMI session with the input provided at the login/password prompts. Once
the session is created, it allows executing the CCLI text commands. It closes the IPMI session when
it receives “exit/logout” commands.

 Enable Telnet: The Telnet Enable checkbox, when checked, turns on the Telnet feature and

also enables the remaining Telnet configurations items.

 Telnet Port: The Telnet Port edit box is where the port number for the Telnet feature can be

entered. The Telnet port is the port on which the connection is made. The default is 25. The
valid range is 1 – 65535.

100 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide