Intel SE7210TP1-E User Manual

Intel® Entry Server Board SE7210TP1-E User Guide

Order Number: C49109-002

Disclaimers

Disclaimer

Information in this document is provided in connection with Intel otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.

Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or nonoperating limits.

Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

products. No license, express or implied, by estoppel or

* Other names and brands may be claimed as the property of others.

Preface

About this Manual

Thank you for purchasing and using the Intel® Entry Server Board SE7210TP1-E. This manual is written for system technicians who are responsible for troubleshooting, upgrading,

and repairing this server board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel Entry Server Board SE7210TP1-E. For the latest version of this manual, refer to

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E.

Manual Organization

Chapter 1 provides a brief overview of the Server Board SE7210TP1-E. In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.

Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-bystep instructions and diagrams for installing or replacing components such as the memory, processor, the battery, and other components.

Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS. Information about the specific BIOS settings and screens is available in the Technical Product Specification. See “Additional

Information and Software” for a link to the Technical Product Specification.

Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code messages. You will also find suggestions for performing troubleshooting activities to identify the source of a problem.

Product Accessories

This server board is compatible with the following Intel® Server Chassis:

 SC5200 BRP  SC5250-E

You may need or want to purchase one or more of the following accessory items for your server: Processor, memory DIMMs, hard drive, floppy drive, CDROM or DVDROM drive, RAID

controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been

tested and can be used with your board, and for ordering information for Intel products, see

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E/compat.htm

iii

Preface

Additional Information and Software

If you need more information about this product or information about the accessories that can be used with this server board, go to this link to find the information below:

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E/index.htm

 In-depth technical information about this product, including BIOS settings and chipset

information in the Intel

 The latest product information  Accessories or other Intel  Hardware (peripheral boards, adapter cards) and operating systems that have been tested with

this product

 Chassis that have been tested with this product  Processors that have been tested with this product  DIMMs that have been tested with this product  Power budget for this product  Software to manage your Intel Server  Diagnostics testing software  Firmware and BIOS updates  System drivers

Server Board SE7210TP1-E Technical Product Specification.

server products

Safety Information

Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions.

Emissions Disclaimer

To ensure EMC compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information please contact your local Intel Representative.

See “Error! Hyperlink reference not valid.” for product Safety and EMC regulatory compliance information. This is an FCC Class A device. Integration of it into a Class B chassis does not result in a Class B device.

Intended Uses

This product was evaluated for use in servers that will be installed in offices, computer rooms, and similar locations. Other uses require further evaluation.

EMC Testing

Before computer integration, make sure that the chassis, power supply, and other modules have passed EMC testing using a server board with a microprocessor from the same family (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board.

Warnings

System power on/off: The power button DOES NOT turn off the system

AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components.

Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts.

ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

Safety Information

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the stake pins on the board.

Safety Cautions

Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E.

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu IntelServerplatinen und -Servergehäusen auf der Ressourcen-CD oder unter

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E.

重要安全指导

在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。参见 Resource CD（资源光盘）和/或 http://www.support.intel.com/support/motherboards/server/SE7210TP1-

E. 上的

服务器主板与服务器机箱安全信息》）。

Intel Server Boards and Server Chassis Safety Information

（《Intel

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez-vous sur le site

http://www.support.intel.com/support/motherboards/server/SE7210TP1-E.

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y/o en http://www.support.intel.com/support/motherboards/server/SE7210TP1-E.

Contents

Warnings .........................................................................................................v

1 Server Board Features................................................................................. 11

Server Board Connector and Component Locations ............................................................13

Internal Component Connections..........................................................................................14

Configuration Jumpers..........................................................................................................15

Back Panel Connectors.........................................................................................................16

Hardware Requirements.......................................................................................................17

2 Server Board Installations and Upgrades.................................................. 19

Before You Begin..................................................................................................................19

Tools and Supplies Needed..................................................................................................19

Installing and Removing Memory..........................................................................................19

Installing DIMMs...........................................................................................................19

Removing DIMMs.........................................................................................................20

Installing or Replacing the Processor....................................................................................21

Installing the Processor................................................................................................21

Removing the Processor..............................................................................................24

Installing a PCI Card.............................................................................................................24

Replacing the Backup Battery......................................................................................24

3 Server Utilities.............................................................................................. 27

BIOS Setup...........................................................................................................................27

Upgrading the BIOS..............................................................................................................28

Preparing for the Upgrade............................................................................................28

Upgrading the BIOS.....................................................................................................29

Changing the BIOS Language .....................................................................................30

Recovering the BIOS ............................................................................................................30

Manually Recovering the BIOS....................................................................................30

Clearing the Password..........................................................................................................31

Clearing the CMOS...............................................................................................................31

4 Troubleshooting........................................................................................... 32

Resetting the System............................................................................................................32

Problems following Initial System Installation .......................................................................32

First Steps Checklist.....................................................................................................32

Hardware Diagnostic Testing................................................................................................33

Verifying Proper Operation of Key System Lights........................................................33

Confirming Loading of the Operating System ..............................................................34

Specific Problems and Corrective Actions............................................................................34

Power Light Does Not Light..........................................................................................34

No Characters Appear on Screen................................................................................35

Characters Are Distorted or Incorrect...........................................................................35

System Cooling Fans Do Not Rotate Properly.............................................................36

Diskette Drive Activity Light Does Not Light.................................................................36

vii

Contents

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................36

Cannot Connect to a Server.........................................................................................37

Problems with Network.................................................................................................37

System Boots when Installing PCI Card.......................................................................38

Problems with Newly Installed Application Software....................................................38

Problems with Application Software that Ran Correctly Earlier....................................38

Devices are not Recognized under Device Manager (Windows* Operating System)..39

Hard Drive(s) are not Recognized................................................................................39

Bootable CD-ROM Is Not Detected..............................................................................39

LED Information ...........................................................................................................40

BIOS Error Messages...........................................................................................................41

BIOS POST Beep Codes.............................................................................................42

BIOS Recovery Beep Codes........................................................................................42

Regulatory and Compliance Information........................................................ 44

Product Regulatory Compliance ...........................................................................................44

Product Safety Compliance..........................................................................................44

Product EMC Compliance............................................................................................44

Product Regulatory Compliance Markings...................................................................45

Electromagnetic Compatibility Notices..................................................................................45

FCC (USA)...................................................................................................................45

Industry Canada (ICES-003)........................................................................................46

Europe (CE Declaration of Conformity)........................................................................46

Taiwan Declaration of Conformity................................................................................46

Korean RRL Compliance..............................................................................................47

Australia / New Zealand...............................................................................................47

Getting Help....................................................................................................... 48

Intel® Server Issue Report Form....................................................................... 49

viii

Contents

Figures

Figure 1. Intel® Server Board SE7210TP1-E.........................................................................11

Figure 2. Intel Server Board SE7210TP1-E Layout..............................................................13

Figure 3. Making Connections to the Server Board..............................................................14

Figure 4. Configuration Jumper Location..............................................................................15

Figure 5. Back Panel Connectors .........................................................................................16

Figure 6. Installing Memory..................................................................................................20

Figure 7. Installing the Processor in the Processor Socket..................................................21

Figure 8. Attaching the Heat Sink to the Processor.............................................................22

Figure 9. Attaching the Fan Heat Sink Clips to the Processor Socket..................................22

Figure 10. Attaching the Fan Heat Sink Clips to the Processor Socket................................23

Figure 11. Connecting the Processor Fan Cable to the Processor Fan Connector..............23

Figure 12. Replacing the Battery..........................................................................................25

Tables

Table 1. Server Board Features..................................................................................12

Table 2. Configuration Jumper [J1D1].........................................................................15

Table 3. NIC LEDs.......................................................................................................16

Table 4. Keyboard Commands....................................................................................27

Table 5. BIOS Error Messages....................................................................................41

Table 6. Beep Codes...................................................................................................42

Table 7. BIOS Recovery Beep Codes.........................................................................42

Table 8. Product Certification Markings.......................................................................45

Contents

Server Board Features

1 Server Board Features

This chapter briefly describes the main features of Intel® Server Board SE7210TP1-E. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. This server board is available in two options:

 The server board SE7210TP1 includes dual-channel Serial ATA, and dual-channel Parallel

ATA support. RAID 0 and 1 support is provided for Serial ATA drives.

 The server board SE7210TP1SCSI includes a single channel, Ultra320 SCSI controller:

Adaptec* AIC-7901.

The Server Board SE7210TP1-E is shown in the following picture.

Figure 1. Intel® Server Board SE7210TP1-E

Intel Server Board SE7210TP1-E User Guide 11

Server Board Features

Table 1 summarizes the major features of the server board.

Table 1. Server Board Features

Feature Description

Processors Support for an Intel® Pentium® 4 processor in an mPGA478 package with a

800/533/400 MHz system bus

Memory

Chipset Intel® 827210 chipset, consisting of:

I/O Control Winbond* W83627HF-AW LPC Bus I/O controller chip Peripheral Interfaces

LAN

Expansion Capabilities

Integrated Capabilities

Fans Support for up to six system fans and one processor fan BIOS Intel/AMI BIOS with support for:

 Four 184-pin DDR SDRAM Dual Inline Memory Module (DIMM) sockets  Support for up to 4 GB Unbuffered ECC system memory  Support for single-sided or double-sided DIMMs (DDR266/333/400)

- To run DDR400 memory at full speed requires an Intel Pentium 4 processor with 800 MHz system bus frequency.

- To run DDR333 memory at full speed requires an Intel Pentium 4 processor with 533 MHz system bus frequency. DDR333 memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with system bus frequency of 800 MHz.

- DDR266 memory may only be used with an Intel Pentium 4 processor with 400 MHz or 533 MHz system bus frequency.

 Intel  Intel  Intel

827210 Memory Controller Hub (MCH)

6300ESB I/O Controller Hub

82802AC 8 Megabit Firmware Hub (FWH)

 Three external USB 2.0 ports on the back panel with an additional internal

header, which provides support for one additional USB port for front panel support (four total possible USB 2.0 ports)

 One serial port and one serial header  Two IDE interfaces with Ultra 33, 66 and 100 DMA mode  Two Serial ATA connectors with support for RAID 0 and 1  One floppy drive interface with support for one drive  PS/2

keyboard and mouse ports

 One Intel® 82547EI Platform LAN Connect (PLC) device for 10/100/1000

Mbits/second Ethernet LAN connectivity  One Intel® 82551QM device for 10/100 Mbits/second Ethernet LAN connectivity Two independent PCI buses (one 32-bit, 33 MHz, 5 V; one 64-bit, 66 MHz, 5V) with

four bus connectors:

 Three PCI-X 64-bit PCI slots  One 32-bit PCI slot  Integrated 2D/3D graphics controller: ATI* Rage* XL Video Controller with 8 MB

of SDRAM  Single channel, Ultra 320 SCSI controller (only available on server board

SE7210TP1SCSI): Adaptec* AIC-7901

 Advanced Configuration and Power Interface (ACPI)  8 megabit symmetrical flash memory  Support for SMBIOS

continued

12 Intel Server Board SE7210TP1-E User Guide

Server Board Features

Server Board Features (continued)

Power Management Support for ACPI:

 Suspend to RAM (STR)  Wake on USB, PCI, RS-232, PS/2, LAN, and front panel

Intel

Server Management

Server Management 5.8 support via mini Baseboard Management

Controller (mBMC)

Server Board Connector and Component Locations

AABBCCDDEE FF

IILL HHKK

GGJJ

FFII

EEHH

DDGG

CCFF

EE DD CC

BBBB

A: Serial B Header B: CPU Fan Header C: Sys Fan Header 3 D: +12 V CPU Power Connector E: Sys Fan Header 4 F: Processor Socket G: DIMM 2B Socket H: DIMM 2A Socket I: DIMM 1B Socket J: DIMM 1A Socket K: Sys Fan Header 1 L: Sys Fan Header 2 M: Front Panel USB Header N: Aux Power Connector O: Main Power Connector P: Secondary IDE Connector Q: Primary IDE Connector R: Floppy Connector S: Battery

WWXXYYZZAAAA

T: Front Panel Connector U: Hot Swap Backplane Header V: SCSI LED Header W: SATA-A1 Connector X: SATA-A2 Connector Y: Sys Fan Header 6 Z: Sys Fan Header 5 AA: Jumper Block BB: Chassis Intrusion Header CC: PCI-X Slot 1, 64/66 RAIDIOS DD: PCI-X Slot 2, 64/66 EE: PCI-X Slot 3, 64/66 FF: PCI Slot 6, 32/33 GG: NIC 2 (10/100 Mbit) HH: NIC 1 (1 Gbit) II: Video Connector JJ: Serial A Connector KK: Keyboard and Mouse LL: USB Connectors

GG II

MM OO

QQ SS

UU VV

TP00507

HH JJ

NN PP RR

Figure 2. Intel Server Board SE7210TP1-E Layout

Intel Server Board SE7210TP1-E User Guide 13

Server Board Features

Internal Component Connections

The connections you make depend on the chassis you are installing the board into and the components you are installing. You may not need to make all of the connections shown in Figure

3. If your Server Board SE7210TP1-E is installed into the Server Chassis SC5250-E, make sure the

hard drive cage is installed before making your connections. This is necessary because the hard drive cage contains one of the front system fans.

12 V

A T A 1 0 0

WLXMNO

Serial ATA

TP00507

Figure 3. Making Connections to the Server Board

A: CPU1 Fan Connector B: +12V CPU Power Connector C: System Fan Header 2 D: System Fan Header 1 E: Front USB Header F: Auxiliary Power Connector G: Main Power Connector H: Floppy Connector I: Front Panel Connector J: Hot-swap Backplane Headers

K: HDD LED L: SATA Port A1 M: SATA Port A2 N: System Fan Header 6 O: System Fan Header 5 P: Chassis Intrusion Header Q: IDE Connectors R: System Fan Header 4 S: System Fan Header 3 T: Serial B Header

14 Intel Server Board SE7210TP1-E User Guide

Server Board Features

Configuration Jumpers

J1D1

Figure 4. Configuration Jumper Location

12356791011131415

TP00630

Table 2. Configuration Jumper [J1D1]

Jumper Name Pins What happens at system reset…

CMOS clear 2-3 If these pins are jumpered, the CMOS settings will be cleared on the next

reset. These pins should be jumpered on 1-2 for normal operation.

Password Clear 6-7 If these pins are jumpered, administrator and user passwords will be cleared

on the next reset. These pins should be jumpered on 5-6 for normal operation.

BIOS Flash Write Protect

BIOS Recovery 14-15 If these pins are jumpered, the system will attempt to recover the BIOS by

11-12 If these pins are jumpered, it is possible to update the BIOS Boot Block code.

These pins should be jumpered on 10-11 for normal operation and for normal BIOS operational updates.

loading the BIOS code into the flash device from a floppy disk. This jumper is typically only used when the BIOS has become corrupted.

These pins should be jumpered on 13-14 for normal operation.

Intel Server Board SE7210TP1-E User Guide 15

Server Board Features

Back Panel Connectors

AB C D EF

Figure 5. Back Panel Connectors

A. USB 1, 2, 3 B. Keyboard/mouse C. Serial port A D. Video E. NIC1 (1Gbit) F. NIC2 (10/100 Mbit)

TP00508

The NIC LEDs at the right and left of each NIC provide the following information.

Table 3. NIC LEDs

NIC LED Color LED State Description

NIC2 (10/100 Mbit)

NIC1 (Gigabit)

Left LED

Right LED

Left LED

Right LED

Off 10 Mbps connection (if right LED is on) Solid Green 100 Mbps con nection On Network connection in place Blinking Green Transmit/receive activity Off No network connection Solid Amber Network connection in place Blinking Amber Transmit/receive activity Off 10 Mbps connection (if left LED is on or

blinking) Solid Amber 100 Mbps connection Solid Green 1000 Mbps co nnection

16 Intel Server Board SE7210TP1-E User Guide

+ 35 hidden pages